Reviews of Frank's Motorcycle Sales & Services. (Motorcycle Shop) in Burlington (Vermont).

Frank's Motorcycle Sales & Services

76 Reviews

49 Comments

Motorcycle shop

BMW motorcycle dealer

120 Center Rd, Essex Junction, VT 05452, United States

Description

Information of Frank's Motorcycle Sales & Services, Motorcycle shop in Burlington (Vermont)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Frank's Motorcycle Sales & Services

Popular times

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Reviews of Frank's Motorcycle Sales & Services

John Dymond

Fantastic shop! I am on the middle of an off-road adventure ride (NEBDR), and discovered I wore thorough the rear brake on my F800GS. Lester and his guys got me back on the road amazingly fast. Friendly & professional service, tons of helpful info, and a great experience. Definitely check them out!

Andrew Sheltra Photography

I purchased a used BMW G310R in August 2020 and a new BMW F750GS in March 2021. Both experiences were very smooth and easy. Everyone was very helpful answering all my questions and helped to make sure I got exactly what I wanted in a bike! Thank you!

Mtnstryder

I am on BMW number 3 from Franks BMW They are fantastic people to visit.I been visiting there since the 90’s and every time it was the owner who spent his time with me.not many business owners do that. David McManamay

Dennis Choquette

Have bought numerous items from Frank's and have always been treated like a friend and not just a customer. Lester has even offered to pick up my bike at my home in Derby for service work. Word of advice to those who feel the need to be wined and dined when buying something, probably will be disappointed. If you're an enthusiast you'll love it at Frank's.

Cameron “Cameron B. Coltharp” Coltharp

What a great Vermont family run business!! I purchased a BMW G310GS from Frank's BMW on 05/23/20. I was greeted and promptly served then out on a test ride. The bike rode like a dream making it an easy decision. I thought I'd have to negotiate a price but to my surprise, I was given a price that was better than I could have dreamed of so no haggling needed!!! Buying this bike was the best purchase experience I have ever had with a big ticket item. Thanks Frank's BMW!!!

Walt Grizzly

Nothing but good things to say about Franks. I've bought two bikes from here over the last few years and have had a good experience both times. Lester has always been helpful and answers every question I have. If you're looking for a big fancy dealer that makes you tea and rubs your feet while you wait, this isn't the one. But if you want one that is honest, fair, down to earth and non-pushy, I couldn't recommend Franks more. The "mom and pop" dealerships are few and far between these days, and this is one of the last good ones.

Peter Connell

I've been a customer of Lester's since 2004 and visited his shop many times before that. I've always found him to be straightforward, honest and knowledgeable about any BMW I was considering. I just bought a 2014 R1200RT from him that had the "do not ride" recall. He promised me that he would be the dealer to repair my bike when the parts were in. I live on Cape Cod, more than five hours away. When BMW Roadside Assistance would not take my RT back to him for the repair (they would only take it to my local dealer), Lester brought a trailer from his shop, drove all the way to the Cape, and retrieved my RT for repair. I have never seen that level of service in the 55 years of riding and multiple bike purchases I've made over the years.

Timothy Sullivan

I have old bikes ('79 and '91) that I'm refurbishing a little at a time. Lester and Cameron have patiently explained to me how to approach different problems I've encountered, and will probably continue to encounter, even though I'm pretty much the amateur. Although I have brought my bikes in for service and inspection and bought a few things (mirror, gloves, etc.), I'm not a high-dollar customer, which makes their consideration and patience all the more impressive. I really like the personal and informal atmosphere, and the willingness to go into detailed explanations of the way things work and what needs to be done to get the results I want. This place is great! Thanks!

Carlos Calderon

Magnificent customer service, Kamran is awesome, he helped me to get an awesome deal on my rear suspension. I am happy!!!

Paul Sargent

I have purchased New and (also) had service on Used BMW's done by Lesters team for years with only High praise to them all. The people who are saying they had an unpleasant experience, I would guess probably have a similar experience wherever they go. I remember one year it was closing time on a Sat. with the store being closed the next day, I was on top of Smugglers Notch with an old dead battery. Cell service was intermittent, I managed to get a call in before phone died. Lester hopped on a motorcycle off the showroom floor with 2 different battery sizes on board and traveled to rescue me. This is a Professional Business with a Love for the Sport.

Joerg Mellmann

Excellent service, great expertise. Needed them to take a look at my GS and find out what was wrong. They diagnosed it correctly, only charged me for one hour and contacted me to discuss what to do next. I decided to try the repair on my own, and they gave me invaluable advise, described what I need to watch out for, and what parts I will need. Couldn't imagine a better customer experience.

Grace Demler

Quality service, quality product and extensive knowledge found at this family owned shop. My husband and I have purchased and maintained 3 motorcycles at Frank's for the last seven years. Lester, Kamran, Jeanette and their team are always there to help. Kamran explained every control on my latest motorcycle before I rode it off the lot. Lester helped transport my husband's motorcycle to winter storage last fall when the snow started to fly a bit early. Jeanette always has the paperwork, registrations, and finances in order. Over the top in my book!

Dustin Charland

Great service! More gear than bikes. 90% BMW stuff but that is what they claim to sell so it makes sense! Not a big bike selection. But give them a visit for maintenance and BMW stuff. They also have great deals on gear!

Uncleshoes

In 2013 my old GS needed a battery. None in stock, but Frank pulled one from a bike on the showroom floor and gave me the OK to change it in the parking lot. This was 2nd day of my 3 week trip from Toronto to Newfoundland. Thanks Frank's BMW.

Bill Patton

i've had both good and medium. The good? Cop pulled me over at 9:00pm one night - my tail light had burned out - no ticket - just a much appreciated heads up. Happened to be in front of lester's house in front of "Franks Motorcycles". Lester comes out - opens up the shop and works on the bike for at least 1/2 hour trying to get the tail light to come on. I"m pretty sure that qualifies as over the top service. On the down side - i get the sense that there is a core set of "preferred customers" who get waited on first - if you aren't one of them i've had to wait quite a while to get waited on. Their repair service is excellent - but pricey.

Lisa M

Kamran is a dream to work with. He is extremely knowledgeable about anything in the shop and will help guide you to a decision where you leave happy and able to enjoy your purchase. He talked to me for quite a while, asking questions about what I was looking for in a bike, riding experience, ect and before I knew it, he had me on the perfect motorcycle (Triumph Street Triple R). He went out of his way to make me feel comfortable, never rushed me or pressured me and was completely respectful. When I'm ready to trade up to the Triumph Daytona, I will certainly be visiting Kamran again.

Kevin Wimble

Kamran is extremely knowledgeable and extremely easy to work with. It is clear that he is passionate about the brand and that shines throughout the entire purchase process. This is my second purchase from Franks and will definitely do business with them again in the future.

Evan stainman

I'm heading out on a 2,500 mile trip today, and just noticed that my back tire wouldn't have made it the whole way. I called and Lester got me in this morning and swapped out my tire so that I can travel safely. Thanks Lester!!

Michelle Thibault

Our family has been doing business with Lester for many years. He and his team are honest, skilled, and helpful. I highly suggest working with them, if you need someone to trust!

Joseph Gay

Great shop! Love the family values where generation after generation works together to make each experience better then the last! Way to go Franks!

Thad Luther

Fit me in for service and replaced battery on the spot. Lots of knowledge and happy to share. Great family business. Thanks!

Eric Helm

This is a wonderful, family run motorcycle shop with a knowledgable staff. They carry BMW motorcycles and Yamaha snowmobiles mainly.

Kevin Goodell

Great dealership to buy a new or used BMW. They are willing to spend the time to answer any questions.

Donna Hallock

Very friendly, very accommodating. We ended up making a purchase. We are very happy.

Crocker Bennett

Very helpful. Doing a resto on old airhead and the Pelkys are taking care of me. Very pleased.

Harvey Ray Price (Wrongway)

Very friendly family owned dealer. Bought a BMW and they delivered to my house

Paul Sankowski

On my third BMW from Frank's. They take good care of me and my bikes.

Jay Hill

wonder if they know the guys who did there spray on seal roof used illegal gas in his spray

Raymond Davis

Awesome place. If you are into motorcycles and snowmobiles, this is the place to go!

Shawn Pecor

Just wanted to say thank you guy on the purchase of my wifes new sled

Harvey Cohen

Lester has always treated me fairly

Tj Jamyang

sells bmw bikes. small place. limited inventory.

Eric Reichert

Great Family owned dealership. Great service.

Brian Cross

Lester always takes good care of his customers

Tim Harrington

Good guys over there. Went out of their way to help. Thanks a bunch

Kevin Mayfield

Lester is a great guy. Very helpful

Michael Maston

Great Motorcycles serviced by knowledgeable people!

Dottievalrie Colbert

This Frank's Motorcycle Sales & Service is great.

Frank Grenon

Knowledgeable staff, great Bikes

alon algom

Very nice and kind!!

Darin Gillies

Friendly service

Ahmed Sheikh Abukar

Only BMW motorcycles

Kenny and Kristy Dye

Great shop...

Cjfred Fredericks

Excellent service!!!!!

JRock “J” Colgan

Crystal Neskey

Steve Fisher

Alex Laplante

Dylan Longe

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