Reviews of The Mattress Hub Wichita (Northwest). (Mattress Store) in Wichita (Kansas).
The Mattress Hub Wichita (Northwest)
10535 W 21st St, Wichita, KS 67205, United States
Description
Information of The Mattress Hub Wichita (Northwest), Mattress store in Wichita (Kansas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
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Reviews of The Mattress Hub Wichita (Northwest)
Kayla Mercer
Selecting the mattress went great, but when it came time to pay some of the “deals” the sales man said didn’t play out the exact way he said. Shipping to our house cost $100 when someone of my family who lives two blocks away and only had to pay $50 for shipping two months ago. Also told us that he could write off the extra $50 for box springs and ended up adding it on. Very nice people but need to work on what they say and what they end up doing.
lisa needham
What a refreshing experience! Daniel listened to what we needed and took us directly to the mattresses we were looking for. He didn't try to upsell, and he didn't use tactics. He was friendly and knowledgeable, found our mattresses in stock and didn't hover. Soooo unlike the furniture store we had just come from just down the block! And Mattress Hub's prices were better too! Bonus! Do yourself a favor, go see Daniel and Braden at the West Wichita location! They take the stress out of shopping! Locally owned too!!!!!
Andrew Klein
Have bought two mattresses from them and had surprising amounts of wear for being a combined 280lbs with my spouse. Daniel has provided us with awesome customer service and we will stay loyal to them! Highly recommend.
Christy Roebuck
I've purchased four mattresses from The Mattress Hub. Great quality and service each time. Our most recent sales person, Blake, was very knowledgeable and made great recommendations based on our preferences.
Cynthia Wedel
Our salesperson, Daniel, was very thorough in explaining pros and cons of each type of mattress. He let us explain what our experiences had been with past mattresses and our expectations for the new one. He helped us find the right mattress for our budget. Thank you!
Emm & M
We visited the West 21st store. Braden was who helped us. He explained everything thoroughly and guided us to finding the best mattress for us. He was honest and very informative. I highly recommend The Mattress Hub. They are the real deal!
Steve Toman
My friends had purchased a Tempurpedic mattress with an adjustable base, but I was concerned about the price of the set. I spoke with Daniel Garcia at The Mattress Hub who was very helpful with explaining the benefits of each level of Tempurpedic quality. With his help I could see the benefits and value offered by the products and this store in particular. They offer a chance to exchange the product if it does not suit you and an extended warranty that no other local outlet can match. I am looking forward to receiving my Tempurpedic products. I got honest information, very professional, not high pressure, just what I needed.
Stacey Parkin
We had a wonderful experience at the maize and 21st store. Daniel did a great job explaining every. Would highly recommend going to them if you need a new mattress.
Richard Osborne
Great visit to the Mattress Hub in West Wichita. Manager Nick was very helpful in assisting us with our purchase. We are extremely satisfied and appreciate the service and accommodation to our needs!
James Smith
Spent $2000 for a mattress. Owner of shop was great. Day of delivery realized I needed a frame. Called owner he said go to the shop and he would discount a frame. Got there staff said they just sold last one. They would be ordering and said I needed to put a down payment? I am about to ask her why, her phone rings, she takes the call and walks off. The other employee said I would have to wait for her to get off the phone. I told him I don't have to do anything and left. How rude to leave a customer standing. I was very upset at the treatment I received.
Shelby Gallardo
I shopped around and by far Mattress Hub was the best experience and deal. Also love that I'm supporting a locally owned business. Highly recommend!
Ben Potter
They got me into the perfect bed and helped me hit my price point. Great company and I would suggest them to anyone looking for a mattress.
Bill Cubbage
Braden was great! Gave us wonderful help! So excited about our new bed!
Crystal James
Came in just to see what we might be interested in getting in the future, and walked out with a new mattress on sale with a lot of extras! The sales men were amazing at pointing out features we didn’t know about! I would come back here! We came to the one over in maize!
Michael Forbes
What could have been a long hard process of looking for a new bed with three kiddos at the end of a day. Turned into an easy process and purchase they listened to what we needed how we used our bed and got us the best bed and deal to meet our needs.
Joanna Cramb
Ginny was very helpful and knowledgeable in helping me pick the best mattresses in my budget and would be comfortable as well!! Thank you Ginny
Diane Howell
Daniel was very helpful and knowledge. We feel very secure that we bought the mattress many for us.
Stanley Bugner
Braden at the west Wichita location was great to deal with very helpful. Can’t wait to get our new bed.
Eugene Rowe
Salesman at store was very helpful and pleasant to work with. The delivery date was immediate and set for my convenience. The delivery men were very professional. I would recommend buying your next mattress from this business.
Paige Simon
Blake and Nick did an outstanding job helping us pick out our tempur mattress! They really helped us get the best bang for our buck, and made sure we were satisfied with our purchase. They didn't push us to buy the most expensive mattress in the store and let us lead with when we felt comfortable making the big purchase! They also got our mattress ordered and delivered the next day!!! Can't wait to start getting the best nights sleep ever!!!
Terri Cliburn
Braden was very knowledgeable and easy to work with. Very personable. An enjoyable experience.
Pauline Allen
Daniel and Braden was very patient, kind, and very helpful with my needs. Exceptional young men.
Kinli Simmons
Just purchased a mattress here. Blake Silsby made the experience so quick and easy. He was extremely informative but not pushy - great conversation, too! We will definitely be repeat customers!
Wade Sanderson
Everyone was there, was very knowledgeable and helpful! I would recommend getting your bed through them!
Denise Duncan-Bertram
So very glad I stop there. Had something completely differnt in mind but when I talked to Nick and tried the Tempur Mattress, I thought I was sold.
Went home, did some research, and went back to purchase. so happy.
Denise Bertram
Claire Rathgeber
So nice and helpful! Really showed us exactly what we were looking for and catered to our needs! Even adjusted part of the deal to have a better pillow!
Michelle Smith
I had a great experience buying a mattress today at The Mattress Hub with the help of Braden Taylor. Thank you!
Ryan Edwards
Great quick honest service and knows their product. Always a return customer.
Scot Pierce
The showroom is clean, organized and holds quality options. But the best part is the Mattress Hub is the crew who are the best of the best when it comes to product knowledge, customer service and value. They respect what you're looking for and meet you right in bullseye of the best solution. I can't think of a single reason to shop for a mattress anywhere else!
Michael Bournique
Nick and Blake were great associates to work with. Could not have a better experience buying a bed. You need to go see them. There was on pressure to buy . They answered all our questions and gave us recommendations to get us the perfect mattress. What a pleasant buying experience.
Ashley Peery
Blake was amazing in helping me pick out a mattress that suited me and fit into my budget! I was able to take my time and try out each mattress. He listened to what I was looking for and helped me walk through the decision process. I highly recommend using the Mattress Hub as they use local mattress to help support Kansas workers!
Kim Anderson
This is the second mattress I’ve bought here and both times I’ve had Wonderful service and wonderful assistance! And very quick turnover to get the mattress delivered. Will be going here for any future purchase as well!
Sandra Asset
Nice showroom with a lot of different types of mattresses and Nick gave us good advices. We will see how it goes with our mattresses but I'm glad we went to this store instead of buying online like we wanted a the beginning. I would probably not have chosen the right one online. I feel like we will have better nights with the wonderful mattress we purchased.
Craig Brown
Clean presentable store with good selections to choose from. Knowledgeable staff who were patient while we tried out different mattresses and offered advice with what we told him would help with better sleep. We've purchased multiple mattresses over the years and are happy with our purchasing experience.
Tavo Morales
Our best experience ever! We did not feel pressured or rushed to make a purchase. Blake was very knowledgeable about his products and help find the best one for us.
thomas rhodes
Brandon was awesome. Very knowledgeable. Thanks for a great hometown experience
Ashley Dill
Heard about Mattress Hub from a family member and was given their number. I called them and talked to Don Smith. His Service was outstanding. He knew exactly what he was doing, was very knowledgeable, helpful, and was able to answer any questions that I had. My fiancé and I found a mattress that we wanted (Keep in mind this was all over the phone due to us living in Missouri and the Mattress Hub being in Kansas) and Don was able to get the exact mattress we were looking for at a better price! He went out of his way to help find the perfect bed. Our mattress is being shipped and we cant wait to get it! Don Smith was excellent and I would recommend anyone who is looking for a new bed to him. Thank you so much again Don!
Update: It's been a year since I posted my review and I can honestly say that my husband and I are still very pleased with our mattress. I wake up every morning happy and my back doesn't hurt all the time! We both still love our bed!
Cheryl Dixon
Blake was very helpful, giving me information and options while I found the perfect mattress. Prices at The Mattress Hub are also more reasonable but still excellent quality.
Natalie Wager
Tony was very knowledgeable on the different types of mattresses available. He made honest recommendations, provided time for us to discuss independently, and accommodated our budget. It was a great experience, and we will definitely use Mattress Hub for future purchases.
Jeff Robinson
After 3 Bed-In-Box mattresses in 10 years I finally went to Mattress Hub at 21st and Maize. Blake helped me find one that is as soft & comfortable as my previous mattresses but will last 8 to 10 years - as opposed to 2 to 3 years like my recent beds - for a few hundred dollars cheaper than the most popular (because of heavy marketing) Bed-In-A-Box mattress.
Highly recommended, will recommend my friends stop in and I will happily go back in another 8 to 10 years. 👍
Nikki Allen
We had a wonderful experience at The Mattress Hub! We were lucky to get Don Smith as our salesman. He was very knowledgeable, professional, and fun to work with. We originally left without buying a mattress because we wanted to shop around, but ended up coming back because Don offered the best customer service and the best product. They delivered our products free of charge and set them up very quickly. They even moved our previous mattress to the guest bedroom downstairs.
Linda
Manager, Blake, is very knowledgeable and patient in answering questions. Buying a new mattress turned out to be much easier than anticipated. It was a great experience!
Byron Dirks
We bought 2 twin mattresses for our boys last week. I would highly recommend shopping here for any of your mattress needs. The store is very clean and well maintained. The salesperson was very helpful, friendly, and professional. They helped steer us to the best decision to meet our needs. I never felt pressured to get the more expensive option. I will definitely be going back for more when the need arises.
David Prosser
Awesome place to shop! Came in needing to get new beds for the family. I was working with Blake Silsby and couldn't be happier. He was verry knowledgeable and didn't try to car salesmen me... verry low pressure to buy anything and he spent over 45 minutes just walking around with me showing me all the products he thought would meet my needs. I cant say it enough how pleased I am at the way they do business. I will most definitely be back when it is time for new beds again! I would completely recommend the mattress hub over any other matress place in town.... when you go in ask for Blake Silsby... he will take great care of you!
LeAnn Rourke
Larry Roper was our salesman today. He is very polite, very attentive to our needs, finances, and concerns. He took the time to show us several mattresses, and adjustable bases, explained the differences in all, and didn't push for us to make a choice, or commitment. He also did a lot of number crunching to make sure that our new bed wouldn't be a huge hindrance on our finances each month. We appreciate his patience, his regard for our needs, as well as our finances. Thank you, Larry.
Now, hopefully, some of our pain will be eliminated, and we'll be able to wake refreshed, instead of feeling like we just got run over by a slew of semis. I'll update this review about 30 days after the new bed is in our home.
**Update** The bed was the right fit for us. I've always had trouble falling asleep. Not anymore. The massage function helps me fall asleep, and helps me wake up in the mornings, and get my old bones loosened up for the day. We have no regrets about our purchase.
Veronica G
Great experience shopping local - fast service.
We were offered exactly what we wanted and were able to stay within our budget.
Virginia was awesome and helped us choose a mattress despite the fact that we each liked different firmness mattresses. Looking forward to better sleep!
James Diebold
Nick Miller is the best guy to work with. I told him what I was looking for and the price range I wanted to be in. He gave me options and we had everything wrapped up in less than 10 minutes. Time is valuable these days and Nick gets that! Will definitely go to Nick for any mattress needs moving forward
Ashley Silsby
Our buying experience with Mattress Hub was hands down one of the best and most easy process on our investment to better sleep, we purchased a Tempur-pedic pro-adapt hybrid. Blake S made the purchase a quick process without the sales gimmicks or pressure and was very friendly and welcoming to the store. Blake made sure to educate us on the best option for my husband and I. Thank you Blake! That was the sales part of our experience now onto the delivery experience, Ethan and Bear were both very respectful, wore masks without asking and both very informative on the product when going over the mechanics of the bed. They were fast and efficient and very friendly! Thank you Ethan and Bear!
Kyle Merz
Blake was very easy to deal with, great customer service and transparency. He never tried to get me to purchase a mattress that I didn’t want. He’s a great listener and I would recommend him to anyone looking to purchase a mattress from Mattress Hub. Go see Blake at 21st and Maize rd in Wichita, KS.
Seneca Porter
Went in with my sister because she was looking for a bed for her guest room. I was the bed tester and fell in love with the mattress, price, and the professionalism of the store manager Tony T. He took care of us from the beginning to the end. I ended up buying a new set too. Great product, great price, and great service!
Megan Sullivan
Don was absolutely amazing!!! From the moment we walked in to The Mattress Hub to the time we walked out, I felt like he took care of us like he'd take care of his own family. He was enthusiastic, attentive, and very professional. The information he provided was very helpful and made our shopping experience a pleasant one. The delivery guys were great as well. They were up beat and efficient throughout the entire delivery process of my bed. I was very satisfied with my decision to do business with The Mattress Hub and I look forward to shopping here again.
Cynthia Stacey
Was very impressed with how hard Nick the salesman worked to get us what we needed in the price range we could afford and on the timetable we could live with. It was so refresh to walk into a mattress store that wanted to help us not just help themselves to the money in our pockets. Thanks Nick for such a wonderful experience.
MN Crane
Nick and Blake were professional and very helpful in determining which mattress we should get. We also feel they gave us a good price with the premium delivery. We’re anxious to get them installed.
Josh Wallentine
Nick Miller did a great job showing us different brands and making sure we were well taken care of.
Karen Trent
I was greeted at the door by Blake. He was courteous, helpful, and answered all of my questions. I felt overwhelmed by all the choices but he was able to narrow it down based on my preferences. I selected a King Beautyrest w/ adjustable frame. I was happy to get the pre Black Friday sale . The mattress was in-stock and was set up for delivery the next day. Zach and Austin delivered and set up our new bed. They also hauled off our old set. Overall a great experience!
Vicky
Very friendly and knowledgeable staff. He took the time and explained the differences in the mattresses and didn't pressure us at all. We ended up buying a mattress and they do free delivery in the state of Kansas. We were very happy with the prices there after shopping in 5 other stores today.
Janna Long
I was highly satisfied with my shopping experience at the Mattress Hub. I was allowed to try all the mattresses I wanted and given answers to all my questions. It usually takes me several trips to several places to find what I want. This was a one time, one stop, feel good about it, experience.
Shonda Curtis
My husband and I were looking for an airloom mattress which Mattress Firm carries. We went in and the store manager was helpful, friendly and easy to work with. He gave us a heck of a deal!! The guys who showed up to deliver and set up our bed (and moving base) did an excellent job and even made sure I understood everything about my new purchase.
Chris Roberts
Great Customer Service at The Mattress Hub! Ask for Don Smith he is the Manager and it is amazing how he can articulate the differences between mattresses and how they are made. Very nice man and he is ethical and honest! They have a huge selection and they guarantee low prices and offer programs like 0 % financing and delivery. Very quick, easy, and a pleasure to do business with! They really care about their customers.
Matt Bauer
I have been a Chiropractor in private practice for 27 years. I have always personally slept on, and recommended Tempur-Pedic memory foam beds to all of my patients. The Mattress Hub is a great place to buy a new bed. The northwest store manager Blake was helpful and easy to work with.
Thank you!
Greg Hamersky
Looked other places and didnt find what i was looking for. Stopped into the Mattress Hub and found a great mattress at a better price than the others. So i bought a couple new pillows with the savings and love them. Virginia was very helpful and knowledgeable. I have recommended The Mattress Hub to others.
Jim Phillips
Tony listened to our needs and concerns and he was very informative and knowledgeable. He answered all our questions patiently and encouraged us to take our time trying all the mattresses. We feel confident that we made an informed decision with his expert help. We will recommend this store and Tony to others.
Fernando Martinez
I bought a mattress from Matress Hub Wichita 2 months ago and we LOVED our mattress so much that we bought 4 more last week. They are the BEST! Great customer service throughout the process. Friendly and caring.
Elizabeth Cohen
Employee was very nice. Didn’t push us on anything just showed up the options based on our interests. He made sure we got the best price for what we wanted. The whole buying experience was very quick and easy. No stress at all. I think his name was Eric.
Benandkelly Tyson
The mattress hub was the only place I could find that had what I needed in stock, which was great because we couldn’t wait for it to be ordered. Their salesman was super friendly and helpful!
Christine Robison
If I could give 6 stars I would. Shawn the manager is amazing. He gave us great information and asked questions to give us the perfect bed for better sleep and better health. We got 60 month financing, $300 in free gifts and free delivery and set up. They had everything in stock and delivered it the next day. Awesome experience.
Just Face It
The best time buying a new bed that we’ve ever had. No sales pressure - just super informed team members! A great RELAXING experience. Best prices in Kansas, best staff, and just all round great company. Professional, knowledgeable, and friendly. Will only do business with The Mattress Hub going forward. Highly recommend!!
StellioCantos14
The Sleep Dr. Silsby hooked me up! He was very knowledgeable and friendly and engaged my kids in conversation as well. The store is clean and spacious. There was an area for my kids to play with toys and distract them so we could hear the details of the products we were after. Great experience overall!
Doug Carpenter
We purchased our first mattress in January 2021, and now we just purchased our second mattress for our daughter. Great quality, and service. Blake has also been great to work with. Thanks
Quentin Wallace
Virginia was very knowledgeable about all of the products and was able to direct us to just the mattress we were wanting. She presented the products honestly and without undue pressure. She made sure we were able to take advantage of all appropriate sales during holiday weekend. We are delighted to recommend Virginia and Mattress Hub to our friends.
Kristi Vermillion
Excellent service from Blake!
I came in to get my first new mattress in over 10 years and was very nervous about spending a lot of money. Salesman Blake Silsby eased all my concerns. I ended up getting a temperpedic pro adapt and I am sleeping like a queen! Definitely go see Blake for great customer service
Ashley Beiker
Had a GREAT experience buying a new bed. Don Smith took very good care of us. He is extremely knowledgeable and a pleasure to work with. The showroom is very clean and welcoming. Delivery was a breeze and they even took our old mattress for us. Highly recommend!!
Tim Grubbs
Enjoyed our mattress purchase. I felt that Virginia, our sales rep took the time to educate us on knowing what to order. Delivery is free and will be here in less than a day. Highly recommend.
Linda Stauffer
Don took care of us! We went in just to look, and after he explained the benefits of the bed we were interested in, we left as the owners of a new bed! I can't wait!! He was so knowledgeable and more than fair! I would recommend him and Mattress Hub to anyone wanting to invest in a good night's sleep!
Michelle Nicholson
My husband and I wanted to see the Temperpedic mattress line. This was a big investment for us, obviously they have a high price tag. Virginia was extremely knowledgeable and kind she spent over an hour with us while we made our decision. We never felt pressured by her to get the highest price one, this was big for me. She listened to our needs and was very helpful! We did buy one and a adjustable base and love it! Thank you for making our buying experience great!
Christi Herrera
My husband and I were in the market for a brand new bed. We were not sure what we were looking for when we first got started. After doing a little shopping, we found ourselves at the Mattress Hub. That is where we had the pleasure of meeting Sean Lund, the store manager. He was very knowledgeable and courteous and was very helpful. He was not pushy trying to sell us a mattress. He simply just asked what we liked, what we wanted and informed us of a lot of things we didn’t even think of. We had a great experience through the whole process and we are so excited to own our new bed. We would recommend Sean and Mattress Hub to anyone who wants a hassle free experience investing in a quality bed!
Thomas Maddox
Very good experience. The future space-x astrophysicist Ethan was very friendly and knowledgeable. He helped us find the exact mattress we needed, even though we walked into the store having practically no knowledge of mattresses. Thank you so much for helping me and my fiancé find our first mattress together!
David S.
Virginia was outstanding! Incredibly helpful and welcoming, a great example of what a sales-person should be. She helped us find the perfect mattress, and we look forward to returning with any future business to this store
Roxie Steel
It was a great experience . A Donny was great and helped me find the right mattress for me .These mattresses are amazing . I got a memory foam and it's awesome. I have a lot of back issues and this mattress has helped me so much. I highly recommend Mattress hub the service is amazing including the delivery . I will never go anywhere else .
Pete Sheffield
Don and Rob were both great! Don was busy with another customer so he called Rob in to help us. We are not sure where he drove from but he arrived fairly quick. Once Rob took over, things happened quickly. He was very knowledgeable, extremely thorough and exceptionally nice. We have had our mattress for just over a week and love it. I have told several of my friends about this place.
Austin Andres
Rob did an excellent job with my Sterns Foster purchase. Rob and Don made this mattress purchase the best experience yet. Rob was quick to beat a competitor’s price. He stated, “Mattress Hub won’t be under sold!” The end result, I got the best deal and Rob and Don made a happy customer! Thanks for the nice pillows too.
Patrick Laske
Everything went great and quick. The mattress and my house qualified for free delivery. Delivery came during the requested time the next business day and they gave a call ahead of time to let me know it was coming. I have been enjoying the mattress and have not noticed any issues with it so far.
Msbral Shotner
Awesome, awesome, AWESOME customer service!! Don helped find the best bed for us, worked to get us a great deal, and made sure we got our bed delivered quick! I would recommend not only Mattress Hub but specifically the one at 21st and Maize!
Ashley Schwindt
My fiancé and I came in to purchase our first mattress and Larry was soooo helpful and sweet! He took such good care of us, gave us some discounts because of our wedding, and all with the most cheerful and serving attitude ever! Such an incredible experience for our first mattress! Thank you Larry!
Lynn Hernandez
My husband and I went “everywhere” looking a a new mattress. Virginia Gonzalez, at The Mattress Hub, is BY FAR the most knowledgeable about the different mattresses. She is extremely patient and answered all of our questions. Wonderful experience!
Kendra Munds
I went in having a pretty good idea of what I wanted and Blake and Nick were extremely helpful answering my questions. They went out of their way to find the mattress I was looking for. I have purchased several mattresses from Mattress Hub in the past and will continue to in the future.
chris
Shawn the store manager was great. We went in just to look and when we would ask a question he could answer it right away. Before we left the store we purchased a new mattress. Price was good and delivery is free with setup. They will be bringing the bed today fast since it was in stock. Shawn was a gentlemen that tells stories about things that helps sell beds. Thank you Shawn
Greg Sevier
Sales person very helpful. Answered my questions and discussed different price points and benefits. No pressure to buy although we did buy. The Comfortable return policy very consumer friendly. Would highly recommend.
Christy Hawks
I highly recommend this store! Anyone looking to purchase a matress owes it to themselves to make this your first stop. You won't need to go anywhere else! The experience is amazing. The customer service I received from Donny Smith was absolutely outstanding. I am a repeat customer & have purchased every bed for myself & children from Donny. He is extremely knowledgeable & offers exceptional customer service.
John Musil
Very pleased with our delivery crew Justin and Bear who delivered the last of our order today. Very professional, helpful, and efficient. Also very pleased with our Salesman, Blake, who has gone out of his way to accommodate our requests.
dorothy mahon
Virginia Gonzales was extremely helpful and professional. I felt very comfortable with her advice. She took information of my health and gave expert knowledge of what to recommend . We will order my son a bed as soon as this is paid off. Highly recommended
PatrickNJerica Smith
They were friendly and knowledgeable about their inventory. The mattresses we tried out were what we were looking for. Great deals. Would recommend them to everyone!
Teresa Marney
The salesperson showed us our options and answered all our questions. He was very pleasant. We got fair price and free delivery in a specified time frame. Good service!
greypupper1
Could not have asked for better service. Shawn was our salesman and he treated my wife and I as if we owned the place. Friendly and knowledgeable. He answered all our questions and gave us information that we had not even thought about. If anyone is interested in new mattresses I could not recommend anyone higher than Shawn at this Mattress Hub.
Brook Batson
Dr. Sleep Blake Silsby is the best! He found out why my back was hurting because of the way I was sleeping, and had so much knowledge on how to help me out! He found me the perfect mattress for my sleeping habits! I wasn’t even planning on buying a mattress until he helped me, and I laid on the perfect bed! Ask for Blake he’ll give you a world class experience!!!
Mark Larkin
We had a great experience, our salesperson was the Store Manager Shawn Lund, he helped us get the bed we needed at the best price. We loved the experience so much that my wife and I are talking about going back soon and buying another bed.
Mayumi Bally
Larry Roper was our miracle worker. Bought our mattress and base and loved it. The base stopped working, leaving the head part up. We called TempurPedic customer service as only they could fix the parts or our warranty would be voided. They kept wanting to send us parts so we could fix it ourselves. I called them four times, still sleeping in that stuck position for a week. We're both seventy, bad backs, and I was having leg surgery in a couple of days. Couldn't sleep. Desperate, we walked into The Mattress Hub. Thank God. Larry was there. We explained what had happened. Larry had a new base delivered the very next day! Now that's superior customer service. Thank you sooooo much, Larry!
Roger Walsh
This was the 4th bed we’ve purchased from this store. Excellent service. Beds are well displayed and easy see/try before you buy.
The last 2 beds we’ve bought Virginia worked with us. Very helpful and pleasant to talk to. Thanks Virginia! Hope you’re still there next time!
Cheryl Carroll
Tony at the Mattress Hub is awesome. He took very good care of us, answered all our questions and we are very excited about our new bed. Thank you Tony for the great service!
Deeann Davenport
Don Smith and associates were so helpful, also extremely knowledgeable about all the products that we looked at. We were able to make the right choice for our needs. We will recommend them to all our family and friends. Their customer service was amazing! No high pressure sales which we appreciated very fun shopping :)
Rachel
Victoria was very helpful and knowledgeable about the products. She answered all of our questions and explained all of our options in a clear concise manner. I noticed when we came in that she had dimmed the lights giving the store a perfect atmosphere for getting a new mattress. When you go ask for Victoria!
AMBER WATERBURY
Wes and Austin did so much to set up our two new beds. They made sure the order was correct and were very friendly. All staff at this Maize Road location was friendly.
Christina Hurlburt
Bed is awesome. The delivery guys Steve and Phi were awesome got my bed all set up! Nicest guys and hard works! Definitely would recommend them toato deliver and would recommend mattress hub to anyone looking for a bed!!!
Justine Hedge
The staff and Cheap Sheep ROCK! They really know their stuff and helped us find the perfect mattress for our needs. From the minute we walked in to delivery, The Mattress Hub was there for questions and to make sure things were going smoothly. I will definitely recommend them to anyone needing to upgrade their sleep!
Benny Teague
The Shopping experience was as good as it gets. We were shown all of the Mattresses that fit out requested criteria with zero pressure and being guided to a particular brand. The pricing was all up front with no hidden charges or fees. Delivery, setup, mattress pad and removal of old Mattress was all included in the pricing.
Stacy Wontorski
Admittedly a new mattress is not the most fun item to shop for, but thanks to Shawn at the 21st & Maize location I had a great experience. Shawn was very helpful & knowledgeable and really listened to what I was looking for. It was the first place I had gone and after Shawn helped me find just what I was looking for, at the right price, it was also the last.
Jodi Goff
Tony was a great help and didn’t pressure us at all. Very knowledgeable on the products and helped us find the right bed. Really appreciate the professionalism. Glad we stopped in to look. Will definitely recommend to our family and friends.
Tarea Clanton
We have purchased every single one of our mattresses from Mattress Hub. We have always had a great experience and highly recommend them to anyone shopping.
Nancy Quaney
Anthony was a great salesman. He was very knowledgeable and listened to me. He helped me narrow down the options to show my daughter at a later date. It was a good experience!
Renee Ewert
Blake was very helpful in assisting us choose a new bed for our needs. We are grateful for his expertise.
Sylvia Koetz
Best experience ever! Beautiful mattress, base and best of all I get it delivered tomorrow!! Thank you Mattress Hub !!!! My best perk is I received a free mattress cover and delivery!! No other Mattress store beats this !!!
Belinda Griffin
Justin Callison, THANK YOU for your patience and being so helpful! Justin and Zack M were so helpful when they delivered my new Luxe Breeze Firm! They even helped me put on my mattress pad!
Looking forward to a great night’s sleep!
Go see Justin Callison and let him set you up!!
Lisa Herbic
I was not able to go into the store to make a purchase but spoke with Billie. He made a couple of suggestions and I was able to make my purchase over the phone. I love my new mattress and Billie was so very helpful and understanding of my needs.
Clarissa Ghere
We loved working with Don! He was very helpful, knowledgable, and kind! He really worked with our price range and threw in some free items to sweeten the deal! We highly recommend the Mattress Hub and working with Don.
Megan Harris
Tony was amazing! I went in and told him exactly what I was looking for- gave him my budget and got such a great deal, I bought 2 new mattresses instead of just one!
Janessa Brungardt
This was a very no-pressure purchase. Everyone I dealt with was concerned with my needs, not the sale. It was quick, easy, and I feel great about doing business here! All the staff was kind, informative and helpful! Totally recommend doing business here!
Sean “Ocular” West
Great, no pressure experience. Salesman was able to quickly identify our needs and show us multiple brands that checked the boxes instead of trying to steer us towards certain brands like other stores we had been to.
Melissa Carnahan
Previously purchased a queen tempur pedic from them and we loved it! When we lost our home to a fire there was no doubt of where we would get our next bed. The service is great without that pushy feel. Once I'm ready to purchase my kids their beds we'll be back
Lisa Ouellette
We walked in and we were greeted right away. Nick was amazing and answered all our questions. And then he was extremely helpful and patient as it took us awhile to decide. Great customer service and prices!! Thank you!
Marilyn
We have purchased several mattresses from The Mattress Hub near 21st and Maize Rd. over the last several years. Recently, I contacted Rob Warnas at the store about the possibility of getting a discount on a mattress for a family we were helping. Our son's school, Berean Academy, was helping a family who had lost their home in Houston when Hurricane Harvey hit. To my utter surprise, Rob told me that the owner, Ryan Baty, would not just help...but they wanted to GIVE a new mattresses, box springs and include free delivery for the family we were helping. Donna was able to pick out the mattress she wanted and Rob and Ryan took care of everything! What a blessing to have a business in our community like The Mattress Hub! Thank you so much!
Elliot Soyez
Larry Roper was a great representative for The Mattress Hub my buying the three beds I needed fast and easy... def well recommend people to go buy beds from him.
Ken Ellis
Good customer service. Knowledgeable staff. Nick answered all of our questions concerning the different types of mattress The Mattress Hub carried. No pressure atmosphere.
Randy Shaffer
Victoria met us at the door, asked what we were looking for and why we were shopping. She immediately led us to a bed we had already seen at two other stores and liked. She patiently answered our questions and made suggestions about another option we were considering.
After visiting one last store,we went back to finalize our purchase. We were repeat customers today and will likely be again.
Thank you.
Caleb Hartness
High quality products. Extremely knowledgeable and friendly staff. Nick went over the top in helping us find exactly what we needed.
Nicki Ann Francisco
Our salesman Billie was great! Super friendly and really helpful to give us the best deal. Love my mattress!
Joe Applegate
Shawn Lund- Awesome service, Helped me to find the best Mattress for my Back Condition. Very informative, no pressure, just great customer service. Customer for life. Thanks Shawn
Jordan Birmingham
About a year and a half ago, my wife and I bought a Tempurpedic bed from Don. We spared no expense due to my back issues. We have zero regrets and enjoy our matress immensely each and every night. Shout out to a great team at Matress Hub!!
Lauren Degraffenreid
Had a great experience at Mattress Hub! Shawn gave us a great deal and we will definitely send more people there. Love supporting local!
Susan W
Donny was very friendly and professional to welcome us. During our matress search in this area, 21st and maize, including Denver matress, matress firm, and Ashley, Donny offered us the best quality of matress within our price range, under $700.
trevor marcum
Amazing service from start to finish! Steve and Phi were on time with my deliver and extremely polite and precise. They were in and out but also took time to talk while putting everything together. Amazing service, amazing store! Thanks guys!!
Heather K
We had a great experience with Mattress Hub. We were able to find what we were wanting, and our sales rep. Virginia G. was informative and helpful!
Carol Truesdell
We shopped at the Northwest store in Wichita. Shawn Lund was very helpful in finding what we needed and extremely knowledgeable about the product line. No pressure just good information. Great buying experience and would recommend Shawn! Looking forward to getting our new Tempur-Pedic!
Tammi Joseph
The store is very clean, staff is extremely friendly, and they have a great selection of mattresses. They’re also very knowledgeable about their products.
Mindy Taylor
Very pleasant buying experience. Blake was very informative and helpful in our decision. Will definitely purchase from this location again.
Marcia Hatfield
Very knowledgeable and friendly staff. Good buying experience, and they were patient with my multiple visits. They have many beds to choose from.
Deb Smith
Nick Miller was extremely helpful in our purchase! We are very pleased and will definitely recommend to family and friends!
Tia Phetkhamchanh
Justin was extremely professional and helpful. He was able to help me choose a new mattress in under an hour.
Jennifer Larkin
Absolutely the best experience buying a mattress. Rob was helpful, knowledgeable, and didn't try and sell me something I didn't need. Very grateful for the excellent customer service.
Thomas Anderson
Tony was very good at answering our questions and addressing our needs. Very knowledgeable and professional while working with us. There is a great variety of products to address any sleep needs.
Misty Falco
We live in a hundred year old farmhouse- which means our stairs are narrow, steep and have a landing which make it near impossible to get furniture with any size upstairs. I walked in the door and told Don our dilemma- he walked me over to beds that fit our situation perfectly!!
I am now the very happy owner of a king size Tempur-pedic style bed with a special base that can be folded to fit up narrow spaces!! I appreciate Don LISTENING to me and finding what met our needs.
Greg Tully
Purchased mattress on 1/30/2021. The sales representative that helped me was DJ. He was extremely helpful and courteous!
Shiloh Dodd
Vergina Gonzalez was so helpful, kind and understanding of our needs. She was very friendly, personable and professional. She even talked grandbabies with me! Thank you for a great buying experience Vergina!
Stephen Phillips
I highly recommend Bruce at the 21st and Maize location. He is very knowledgeable and took the time to answer all my questions. I ended up with a great deal. Very happy with Bruce and the Mattress Hub.
Joshua Pote
Excellent experience. Virginia was extremely professional and helpful in assisting me in my new mattress purchase. Highly recommended.
Travis D
It was a super great experience. Tony was very helpful. He was very informative and knowledgeable about the products that were in store. I would definitely recommend going and seeing Tony, he will do you right.
Chad Rice
Had a great experience with The Mattress Hub. From the salesman, to the delivery guys, all were very professional. Highly recommend.
Larry Kloefkorn
Very courteous help buying a new mattress protector. Bought my tempurpedic there and appreciate being treated well for follow-up items.
Alexa Golden
No pressure sales, they let you walk out and think about your decision, they don't follow you around like a puppy dog showing you something you are not interested in. They greet you, and let you do the shopping, you go to them if you have questions.
Barbara Avila
Nick was nice and helpful. And honest about the mattress's. I really like that. I walked in nervous, but walked out with a mattress. 🙂 thanks Nick. …
Roman Alderete
Customer service is why I bought here instead of going elsewhere. Knowledgeable sales associate helped me find the right bed for me. Can’t wait till it gets delivered.
Erik Herrera
Blake Silsby is who I will work with every time. Treats you like family and makes an enjoyable experience 21st and maize Wichita KS
Eric Sanford
Blake went above and beyond to help me get the mattress that was right for me. I’ll definitely continue buying mattresses at The Mattress Hub.
Joanna Parks
Virginia did a great job assisting us with our purchase! Made things easy and worked to get us the best deal.
Janet W
Very knowledgeable and friendly service!
Katharina Morris
Virginia was great, helping my family find the best mattresses. I would highly recommend going and checking them out.
James Wiggins
Great experience. Highly recommend.
Nathan Dick
Purchasing a mattress these days is not at all a fun experience but Valerie and The Mattress Hub made it very bearable. She knew her product and guided us to where we needed to be.
elyja1209
1st time going to the M. Hub
Whole transaction was smooth
In and out less than 10 minutes.
Marisa McKinney
The sales man was really nice and I was able to get a nice affordable bed from them super happy with it so far great service!
Emilee Glatczak
Bruce was AWESOME! He listened to our individual needs and pointed us in the right direction while staying within our budget. I definitely recommend going and seeing Bruce!
Jeanie Peterson
It was a great experience told them what we wanted and they took us to it loved it can't wait to receive it. Also was on sale so we got a great price also.
Chad Mason
Virginia was Great! Very Informative, professional and was down to earth and personable, she has us excited to try out our new bed, thanks Virginia!
Jim Deaton
Would recommend them for anyone wanting to purchase a mattress. Friendly and make the purchase an easy no stress event.would recomend to a friend or family member.
Steve Rothe
Virginia was great and was very helpful in explaining all of the options that were available for my mother. Thank You Virginia I think she will be happy and comfortable.
Logan Wiebe
Blake was great! He answered all our questions and made the buying process a breeze!
Kendall Christian
Service was out standing. They went out of there way to help find the perfect bed. Don Smith was excellent, I would recommend every one to see him.
D. Franklin
Tony T.,
Was very knowledgeable about the product and the overall construction of the mattress. I left a satisfied customer.
david j workman [email protected]
Nick was a pleasure to meet and do business with. Answered all our questions. Relaxed atmosphere.
Tracie Jordan
Very helpful! Knowledgeable about the products!
Mark Wellemeyer
Justin Callison was extremely helpful and truly helped me get the best deal on a mattress. Couldn’t be happier.
Breanna Lunsway
They have the best prices in town and very helpful when you tell them what you are looking for and go over different options so you have different mattresses to choose from
Dawn Shelton
I've had my new mattress for about a week now. It's so comfortable. Thanks, Justin for all your help.
Diana Torline
Friendly staff. Large, bright showroom with variety of brands of mattresses including their house brand.
Nikki Reynolds
I was in need of a mattress, and Blake took me to the perfect one, first try (as usual)! Thank you Blake, and thank you Mattress Hub!
Emma Fox
Coolest mattress guy in town. Blake. Draws awesome nemo fish pictures. Wander on in its worth it :)))))))))))
Dan Morales
Sales person was very knowledgeable and listened to our needs. Great job. I will definitely use this place again.
Julie Lee
Everyone was very helpful and kind and I talked to DJ who found me exactly what i wanted and seemed guinwinley caring about
My purchase,very kind and made sure mine was the best for me.wish everyone who works with the public would be just as nice
Thank you very much
Gwen Spade
Mattress Hub beat any other price for a mattress we found! Customer service was great!
Jamin Johnston
Needed to quickly get a mattress to accommodate family coming in town for the holidays. They had what I needed in stock and was in and out in 15min!
James Aschenbrenner
Excellent customer service, and an excellent bed!
Bryan Steele
Knowledgeable sales staff, low pressure environment. Good guarantee in the event our new mattress doesn't work out.
Jesse Hidalgo
Virginia went above and beyond to make sure we were taken care of. Thank you Virginia and Mattress Hub for being easy and hassle free.
Jennifer Welch
Had a fun and wonderful time . King D. Sanders did a great job awesome sales guy. We will be back for our next bed .
Joyce Kliesen
Very helpful; pointed out the differences in two different bases and aided me in making an informed choice
Thanks
Geneva Schlittenhardt
Great place to buy a mattress. Friendly service who know their product and offer great prices.
Pebbles Miller
Larry is the best salesman! Passionate, knowledgable, charismatic and cares mostly about what will make us happy!
Ava Blanton
Your salesperson was extremely informative and helpful to assist us in making a decision for a mattress and base for our granddaughter.
Michael Van Beek
Nick was very helpful and friendly I’ve always had a good experience at this location!
Shirlie Greening
Sales person was very knowledgeable about their products and very helpful in helping me decide what I wanted to purchase.
James Brewster
Awesome customer service experience and received a heck of a deal on two mattresses for my kids.
Kristin Loyd
Great service and great beds. Was able to get my mattress the next day and that was really important to me.
terry kingsley
Shawn Lund was our salesman. He was exceptionally friendly and was great to work with.
Donnita Pelser
Great customer service provided by Virginia! Can’t wait for the new mattress to be delivered.
Lori Boor
Always take good care of me. Best beds I have found at the best price.
Tammie Bugner
Don was great to work with. He was very knowledgeable and we feel great about our purchase experience.
914runner
Great customer service, knowledgeable about there products, made suggestions based on our needs and gave us a great deal!
Drew Cook
Incredibly great service and found what we needed quickly with an amazing deal. Employees were very knowledgeable and friendly
Tim Burrow
Tony was very helpful and listened well to what I was looking for. This business was reasonably priced and offers lots of choices
Ruch Morley
Virginia was very helpful and provided valuable information to support our needs in a guest bed.
Harlan Baker
Got exactly what I wanted in a timely manner. Reasonable price and Nick was very helpful.
Terri Leschuk
I had a very pleasant experience with Nick he was very informative and super nice to talk to.
Kelly Belton
Nick did a great job of guiding me through the decision process!
J A Hamer
5 stars so far. Just shopping. Was very knowledgeable and generous with his time. Plenty of options these days.
Anne Reischmann
Salesman was very knowledgeable. Transaction was fast. Great experience.
BeatsHD
My experience was fantastic. The staff was very friendly and informational. Made my purchase a breeze
Shelby Hilton
Great service they guide us in the right direction to get the best bed that fits us .
Ted Bush
Larry was wonderful! We went to look for a queen bed and came out with a queen and king!! Larry was very helpful
Terry Baker
Very nice employee (Larry R) little higher priced mattress's
Spencer Cotner
Nick Miller was very helpful. No pressure whatsoever.
Emily Jones
Blake was awesome and so incredibly helpful!
Christa Caudillo
Very friendly and informative staff at the showroom and their delivery personnel.
Tracy Wigley
Virginia provided excellent customer service and was very patient with me in my decision making process.
Philip Atkinson
Very friendly and informative and took me to the price point that I was looking for did not try to upsell me or pressure me free delivery A++
John Facts
Just bought a Tempurpedic. Great prices and friendly customer service.
Curtis Weninger
Really helpful. Thanks
Squadtjm
Friendly informative, sales rep! Excellent Service! Definitely recommend 😀 …
Karen Nydick
Took only 20 minutes to make my purchase ! Told the salesman what I was looking for Ahmed he took me right to it! Thanks for your help!
Ed Rhone
I needed a mattress and those guys delivered we appreciate all your help you guys Rock
Brad Smith
Thought the customer representative was very informative and friendly. Thank you for the great shopping experience!
Marium Kennedy
Blake was very helpful, answered all my questions and he was very polite
Adam Converse
Nice place but kind of expensive. Also I'm pretty sure that they work off commission so be ready for the upsell.
Stephanie Spexarth
Very impressed with the selection and the knowledge of the salesman, without being pushy!
Samantha Rey
Great shopping experience, Blake was excellent to work with.
Michelle Stearns
The gentlemen working there were very helpful. Very clean and bright environment.
Jared Turner
Blake was super cool and easy to talk to. Recommend.
Donna Cox
Ms. Virginia Gonzalez was great she took mattress shopping to a whole new level
Armon Gerry
Everyone was polite & Friendly and very knowledgeable of their products.
Cody
Great experience! Awesome staff!
Cari Crumly
Thank you Larry for all your help and follow-up. We appreciate the time and consideration to our needs!!!!
Beth Reischmann
Virginia was awesome! She was knowledgable and pleasant.
Tom Krone
very good experience . looking forward to getting our new bed.
Eric Scott
See Blake @21st and Maize for the best deals!
Joe Flack
Larry (the manager) was excellent: friendly, knowledgeable, no pressure.
Dalton Fisher
Nick Miller was fantastic Would recommend to anyone to shop there
Leslie Kirkman
Very fast and easy to work with. Kind and answered all our questions
Lissa Spieckermann
Everyone was very helpful & friendly. Will definitely come back
Whitney Denewiler
Great! I received all the information I needed to make the decision best for me .
Kris ochsner
Great experience!
frank reyes
Friendly help. Had exactly what I needed.
Madison Weinman
Excellent customer service. I would recommend to anyone!
Sam Hall
At this time my experience has been awesome waiting for my bed to arrive
Jessica Bess
Love our mattress!!! Great service and value!!!
trevor peacock
Exellent place takes alil long to get the bed tho
Justin Thompson
Low pressure sales. Very attentive to needs
Clint B
Great place and people! No pressure just answers!
Chris Workman
Very helpful, got us taken care of over the phone.
Huong Lua
Great service and product. Very pleased.
Cheryl Koerner
Very informative and friendly. Thanks for your help!
Nancy Powers
Very helpful salesperson.
Phil Nightingale
Had a great experience with Larry!
Shane Albrecht (KØBHR)
Bought here twice. Impressed by the staff
Clifton Walther
Great People really helpful
Bruce Glatczak
Excellent service and very knowledgeable!!
Shawn D Knight
The guy was very friendly and helpful
Tom Carmichael
Informative and pressure free sales!
Megan Ludlow
Thanks for making it an easy and smooth process!
Daniel Unruh
Very friendly and speedy service
Gina Lamberger
Very helpful and patient salesperson
bruno berkheimer
awesome customer and service
Nicole Faulconer
Great salesman Larry!!!
Jacob Johnson
NICK WAS AWESOME.
Sean Powers
Awesome deal!!!! Thank you!!!
Niki Weippert
Great service!
Charlotte Kelly
Very helpful.
John Jamison
Nice people
Lil Timmons
Daniel was very informative. Great place.
Jeff Weible
Daniel did an outstanding job explaining and demonstrating all of the available options
Michelle Lang
Daniel did a fantastic presentation of how the Tempur-Pedic mattress helps people sleep better. We were sold.
bishopboy101
Great salesperson, great service. Can’t wait to get my mattress, and sleep on it.