Reviews of Mattress Warehouse of Bethesda. (Mattress Store) in Washington (District of Columbia).
Mattress Warehouse of Bethesda
6930 Wisconsin Ave, Chevy Chase, MD 20815, United States
Description
Information of Mattress Warehouse of Bethesda, Mattress store in Washington (District of Columbia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Warehouse of Bethesda
Sunday
11 am–6 pm
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–8 pm
Reviews of Mattress Warehouse of Bethesda
Yasemin Lewis
We had an amazing experience at the Bethesda Mattress Warehouse store, with Nancy & Saim.
Nancy excellently explained all the differences between the myriad mattress options.
Saim was very transparent about the pricing.
We tried out many mattresses and even got a special BedMatch diagnostic for our sleeping styles. It was fantastic they offered hygienic disposable mattress protection sheets so we could try out the different mattresses.
We are very happy with our experience at this location.
Karen Stokes
Sam R was amazing! He was very knowledgeable and guided me to the perfect mattress for my 90 year old mother. There was no pressure and the atmosphere was relaxed; I would definitely recommend him and this location - it was a surprisingly wonderful experience!
Andrea Smith
I needed to exchange the bed I purchased after one month because it was too soft and caused me to wake up with lower back pain. I selected a firmer mattress that also had a cooling feature. It’s perfect! And the delivery was the next day thanks to the very kind salesman.
Alisa
I highly recommend this store for buying a mattress. Sam was very helpful in recommending a firm mattress that was in my budget and also convinced me to get an electrical mattress support that is really comfortable. I wasn’t planning on getting that, but I’m glad I did.
Ross Nodurft
We had a fantastic experience at this location. Sam really took great care of us.
Michele Mayor
Nancy was amazing. She took care of my family and I that just moved to MD. She gave us an AMAZING price for 2 mattresses. Also, my daughter was asleep and she let her sleep on one of the mattresses. She was so hospitable. I won’t refer elsewhere! SHOP HERE!
Peter Klesta
Sam and Nancy did an excellent job helping me with my purchase my new mattress. Both are very knowledgeable about the products. I did not feel pressured or rushed into the sale; everything was explained clearly upfront to me in a professional manner from the cost of everything to when the mattress would be delivered.
On top of that Nancy has great people skills and is very entertaining. She later helped me quickly update the mattress delivery date and find the perfect pillow I was looking for for a long time. All of these made a great shopping experience! :)
J. Jackson
Just relocated to Maryland for work and needed to purchase a mattress for my apartment. Initially, I put Googled Mattress Firm and because of the construction on the road I missed my entrance. I was going to make a block and come back to it, but not even a block away I noticed Mattress Warehouse with convenient parking and easy entrance and exit from the street. The sales associate, Nancy I believe was her name, was amazing. She is extremely knowledgeable, professional and courteous. I didn't feel pressured, and she took the time to ask me what I was looking for in a mattress. I couldn't beat the price which included setup and delivery. Awesome service, awesome value. Thank you so much for making my mattress search easy and seamless.
Catherine Chakola-Thomas
Thank you for a great mattress purchasing experience! Nancy was friendly, knowledgeable and efficient! You can tell she has been doing this for a while and knows bed from bed. She knew exactly which beds to take me to based on our preferences. I was in and out in 30 minutes and beds were delivered the next day! Wow!
Raissa Canales
Had a quick chat with Sam over the phone. I needed my mattress changed because my bed frame is bigger than my current mattress. It was a great experience, they cover the mattresses for me to try them and I was able to get the one I liked the most. I get it delivered Tuesday and they take my old mattresses. Updates soon! Wish me luck!
Wanted to update the review, the mattress delivery was quite speedy. The mattress is everything I hoped for.
Phyllis Stallone
We had the most helpful saleswoman! She was so knowledgeable, practical and truly so kind. My daughter bought a mattress and she took her sweet time. The woman was extremely patient and answered all of her questions in detail. It was a great experience and I will definitely go back to her when I need another mattress.
Ilyssa Haffner
I can't say enough good things about my experience here. I had an idea of the type of mattress I wanted but she was able to ask the questions to ensure I chose the right one. She was very patient with ALL of my questions and was knowledgeable about every mattress in the store.
I also felt super safe as we made an appointment and had our very own cover to test the mattresses. I can't thank her enough for going the extra mile to answer all of my questions and concerns. She never made me feel like I was bothering her and I know she gave me the best deal!
If you're hesitating about making an appointment at all, call immediately! She will get right back to you and make sure you have the greatest mattress shopping experience!
Thanks Nancy and team!
Kullan Edberg
I usually don't leave reviews but I wanted to share how the team at Mattress Warehouse made what could have been something quite negative into a very positive experience.
First, Nancy was truly great in helping us narrow down the type of mattress we wanted. We had no idea what we were looking for but she listened and worked with us till we found something we loved. Nancy made the process extremely easy and pleasant.
When the mattress was being delivered there was a mistake somewhere in the labeling and only when we'd made it into our 3rd floor walk up did we realize we had the wrong mattress. We called Mattress Warehouse in a bit of a panic and Sam picked up immediately. He was clear and decisive in getting things straightened out. We were told when we could expect calls, the calls came on time, and we had the correct order the next day.
A mattress is a big purchase and moving is taxing. When something goes wrong it can feel like your brain might explode. It made a huge difference to have knowledgable humans who were present, communicated well, and got things solved very quickly. We'll definitely return here the next time we need a mattress!
Kayla Lesesne
Sam and Nancy did an amazing job getting me a mattress. I walked right in and they were able to provide me great service. I told them what I wanted and they knew exactly the mattress to show me. I came out of my visit with a great mattress. If any one is in the area and needs a new mattress I suggest you stop here first! They are worth the visit ! I would give them more stars if i could. Thanks again!!
Andi Sacks
We had a very positive experience shopping for a bed at Mattress Warehouse. The salesman, Ed Levy, was extremely knowledgeable about the various makes, models, and materials used in every mattress. And our order was ready to be delivered the following day! I wouldn’t hesitate to highly recommend Mr. Levy and the Mattress warehouse in Bethesda
raynorlbuckley
Great experience at Mattress Warehouse. Sam was our salesman and was very knowledgeable and helpful. He helped us find the perfect mattress, which resolved my lingering back pain. Ordering and setting up delivery couldn't have been easier.
tutorinbethesda
I had a great experience at Mattress Warehouse today. I spoke with Saim and communicated my needs and price point and he showed me the available options. I was able to comfortably try the mattress, with a hygienic sheet to ensure cleanliness. He explained the different options wonderfully and I was happy with the purchase I made. I am having the mattress shipped next week and I am looking forward to using it. Will definitely come back next time I need a larger or new mattress.
Lopez Dychtwald
We had a good experience buying a hybrid mattress for a twin bed. Saim was very helpful and we appreciated his advice. The delivery team was also very helpful. There is one thing that I would change about the experience: scheduling delivery was stressful because it is an automated system and you can't ask any questions until the delivery team is basically at your door. :( it would be helpful to have a chance to talk to someone when the scheduling is being made. Overall we are happy to have purchased the mattress here.
Jacqui Quila
Great service! Marietta was super helpful and knowledgeable.
Sarah Koch
Nancy was so helpful. Didn’t pressure me to buy the most expensive mattress in the store and helped me select the best option for my two teenage daughters. It was very easy to park and go in and try the mattresse. Our new mattresses will be delivered by the end of the week. I highly recommend if you’re looking for great quality at a good price and made in the USA!
wade sisler
I don’t leave a lot of reviews, but wanted to give a shout-out to Mattress Warehouse in Bethesda. My wife and I really appreciated Nancy’s patient advice and recommendations (e.g. split box springs to make it easier to get upstairs) and no-pressure sales. We found that was a strong contrast to some of the competitors (my offer is no-good after you go out the door!). Two well-rested thumbs up!
k yates
Nancy was a delight to work with when purchasing 2 new beds. One for the master bed room and one for the guest room in my new place. Nancy has the customer service skills that every sales business needs. She was informative, offered suggestions but not pushy in her sales approach. I went to look at 2 other places but returned to Mattress Discounters because of Nancy. I look forward to the sleeping on the new bedding my new home.
shondahonda
I had the best experience with Nancy! She was very helpful and Informative about what mattress was best for me. Her personality lights up the room also ! Definitely will go back to see her, I need another mattress for the guest room.
Casey Gardella
LOOK NO FURTHER! Nancy is beyond amazing! She was super responsive and even took the time, right before she was leaving town, to make sure I was taken care of. I was given her name from some friends and family in the DMV area, and I DO NOT regret one bit giving her a call. She got me an amazing deal, and made sure that this was a purchase that I would be happy with and would last for years to come! The best part? I will have my new mattress in a day...A DAY! That is insane customer service!! Even my interior designer uses her for her fast turn around and zero customer complaints! I would look no further and give her a call, you can trust she will take care of you!
Dee K.
We came to mattress warehouse the day before thanksgiving to start our new mattress search and ended up purchasing a mattress that day from Sam! He gave us a really great and fair deal which is why we chose to purchase a mattress that day from mattress warehouse. He was a pleasure to work with and the delivery team made the entire delivery process very easy. Overall, we’re very happy with our mattress and how we were treated and will be back again! Thanks Sam!
Lisa Williams
Nancy is awesome; took time to help us select the best mattress for our son’s at-home dorm room. We got a great mattress at a great price. Delivery was speedy and efficient, deliverymen pleasant and professional. We’ll definitely do business with them again!
Tiffany Bailey
Nancy in the Bethesda store was superb! She is kind and personable, and absolutely knows her products inside and out. Do not hesitate to buy your bed from here.
A R
Sam and Nancy were great! They helped me right away and got me a great deal on my mattress of $100 off! They take really good precautions for Covid here with sanitizer readily available as well as a clean disposable sheet placed upon the mattress before testing it out. Highly recommend them!!
Lisa Dodd
I had not heard of Mattress Warehouse, but was walking down the street in Bethesda and saw it. I went in and talked to Nancy about what I was looking for. She listened carefully and directed me to a bed that was perfect and was an awesome deal. We bought it on the spot and it was delivered the next day. Truly great experience. Wish they had stores on the west coast.
Brad Weisberg
Nancy and Sam were a pleasure to deal with! They were very personable, helpful, and patient with me as I took time trying out a lot of mattresses and asking questions to identify the perfect fitting mattress for me. Save yourself a trip and avoid competitors next door; Mattress Warehouse cannot be beat.
Lauren Saunders
Sam did a great job helping us pick out a mattress. He explained the differences well and helped us figure out which one was right for our sleeping patterns. It was a pleasant experience with no pressure. Earlier we spoke to the manager Nancy who was also friendly.
Margaret Sopher
This is my very first online review, and I'm writing this because I cannot say enough nice things about Nancy or this company -- this is the only way I know to say thank you. I've personally bought 3 high-end mattresses from Nancy over a 15 year span, she's beaten every price in town by $2K. I don't even waste time shopping around anymore. My mother buys from her. She's helped me arrange not only the normal deliveries, but transfers of old mattresses to different addresses through friends and private contractors.
Moreover, I've sent friends and boyfriends to her. And one soul I knew going through a divorce didn't just need a mattress, they needed emotional counseling through the whole process lasting the better part of two afternoons. Buying a mattress was a huge symbolic step for this person in the process. Nancy was there for all of it.
Thank you, Nancy, for taking care of me and my loved ones.
beth douek
Sam was super patient, knowledgeable and helpful. Got a great deal and lots of help. I felt very safe too with covid precautions. Lucky for me the store was pretty empty, but tough for them that business is slow. I couldn’t have bought a mattress that I was confident I’d like without the in-store visit.
Kyle K
I got my new mattress at Mattress Warehouse in Bethesda after looking at a couple different stores. The prices were better here. Sam the salesman very quickly helped me identify the mattress I was looking for and offered several models in various price ranges that fit my needs and budget. Sam was great. I recommend this store.
Afia Tyus
Saim was helpful choosing a mattress that fit my budget. However the delivery process wasn’t great. I got a call the night before (not ideal) with the time window for the next day which they subsequently missed and showed up an hour later than the 3 hour window. Threw off my entire day and made me late for a work meeting. Working on getting a refund now since I’m not a fan of the mattress.
Amanda Roche
Super nice! Nancy didn’t try to up-sell us at all, and made great recommendations. I am super happy with my purchase and will definitely be recommending her to anyone I know that is in the market for a good mattress!
Maria Booker Roche
Walked in to buy a mattress for college aged daughter. Nancy greeted us as we came in and was incredibly helpful and knowledgeable. She made the experience fun and easy-she moved so many mattresses around to find the perfect fit for us! Double thumbs up!
Hagir Elawad
Patient, helpful, and have great customer service! Sam and Nancy helped my 9-year old son and I get two mattresses as well as an adjustable base. Didn’t feel pressured to rush into a decision, we tested and retested various mattresses, asked lots of questions and they were wonderful in every way! Would highly recommend them and Mattress Warehouse!
Patricia Toker
Saim Rasheed was beyond helpful! I cannot recommend him enough. He showed me multiple mattresses and bed features and was very patient and detailed explaining the prices and differences in the beds. I highly recommend him. I am so pleased with the bed and the service that Saim provided.
fines
Sam was fantastic, took the time to understand what I needed, and worked with me to find the best product. Very helpful and understanding. Would definitely use again. Highly recommended!!!
Nick Schwartz
I worked with Sam here, and he was extremely helpful. Very patient, understanding of our needs and was easy to work with. I bought a Nest mattress and am very satisfied with everything!
Robert Radifera
Siam was a wonderful salesperson. Very helpful and showed me all my options and came up with a perfect mattress and pillow combination for me. He also came up with a great financing option so that I could get an upgraded mattress. Thank you Siam!!!
Ashleigh M
Great experience at Mattress Warehouse today! Worked with Nancy who helped us find two Twin XL matresses that fit both me and my partner's needs. Store followed excellent COVID 19 protocols with matress napkins available to safely test matress comfort. Highly recommend!
Erica Olmstead
My wife and I were looking for a mattress and adjustable base after waiting 2 weeks for an online order from another company to ship and sleeping on the couch. Saim took incredible care of us and showed us different options for our comfort and price point. Everything arrived 2 days later and our delivery went smoothly as well. The experience was great and took so much stress out of bed buying.
Deborah Ellick
My experience with mattress warehouse was so easy and positive. Sam Rasheed, my salesperson, was knowledgeable, patient and honest. I highly recommend, if you’re looking for the best mattress, to shop at Mattress Warehouse. No need to shop around!!
Peggy Iraola
Awesome experience with Sam, my salesman. Very attentive and extremely informative about the different type of mattresses. He was not at all pushy and was willing to give me all the time I needed to find a mattress that was tailored to my needs . Would highly recommend him.
Joe Palmer
I just bought 2 great mattresses and a bed frame as a really good deal! Sam was very helpful and showed me many options that fitted my needs. I was given plenty of time to make the right decision and I left happy. Would recommend to anyone!
Annie Smith
I went in to buy my first bed for my very first apartment. Both men were incredibly helpful. I worked out my purchase with Sam- who went above and beyond to help me make my decision, get the best deal, and made sure I understood every little detail. I was so pleased with my experience and would recommend this spot to any one, and especially those who need a lot of direction in making such a big and important investment!!!
Tom Obrzut
Had a great experience at this store. The customer service went the extra mile to work with my needs. I tried several pillows to find the perfect one and Saim Rasheed special ordered the Tempur-Pedic Breeze for me. Then called me with delivery updates to make sure I did not waste a trip. In an age of online cookie-cutter shopping, it is good to see that customer service still exists in some places. Thank You!
Dessire Fisher
We came in looking for a king-sized hybrid mattress after looking at competition next door. We spoke to Mr. Sam Rasheed who walk us through the process of finding a mattress that would work for both me and my husband. Mr. Rasheed was very knowledgeable of the mattresses and very professional. Excellent customer service all around. We are very excited about our purchase! If you are in the Bethesda area looking to buy a mattress, then I recommend this place!
Felix Boccadoro
Visited this store on Tuesday looking for a new mattress. I have not bought one in ~20 years and boy have they changed. Nancy the store manager took care of us. it was the middle of the day so there were a not that many people in the store.
We told her what we thought we wanted and walked us through various mattress styles, options, pros & cons...... asking different questions about sleeping style, preferences, soft / firm. We were there for a couple of hours and never was there any pressure. Settled on two to select from.
I had to check out other places for price an sanity check ... and I have to tell you the other establishments were like buying a used car. Pressure, inexperienced staff..... I don't blame the other stores or individuals...….
Turns out Mattress Warehouse had the best price anywhere for the mattress we selected. Ordered it on Wednesday and it was delivered on Friday morning w/o hassle.
I highly recommend that you visit Nancy at Mattress Warehouse. At least give her an opportunity to secure you business.
BTW - I Would have ranked it as a 5 but i never give anyone a five unless they knock me off my feet!
Selena Willett
My experience Today was amazing. I have never bought a mattress before and they made the process so simple so easy. Great customer service and very personable. I would highly recommend to anyone!
HenryLin1985
Saim and Nancy were able to work with us to make a deal, despite much back-and-forth. I think In the end we got a win-win deal where they made their money (it’s a business after all) and we got a deal we were satisfied with. Previous reviews mentioned that Nancy was rude, but she’s just a fast talker with no frills. As the son of a small business owner, I knew where she was coming from and wasn’t offended. I would recommend them if you do your research first, come in ready to spar a little bit, don’t get butt hurt easily, AND have realistic expectations.
Y R
Sam is knowledgeable, patient, and honest. Most important I felt very comfortable working with him. He made the shopping experience fun, not overwhelming, and he respected my budget. Kudos Sam! And thank you! When you shop at mattress warehouse in the DMV shop with Sam at the Bethesda location!
Nate Johnson
Wow! My wife and I are relocating overseas and needed to get a bed, fast. We were nervous about shipping inside during a pandemic and laying on beds to test them. Nancy made all our worries go away! She was wonderful, wore a mask, used hand sanitizer, and gave us new and unused protective coverings to lay on when testing the beds. We ended up with a great Tempurpedic mattress with an adjustable base. On top of it, scheduling a convenient delivery was easier than expected. If you need a bed, definitely go see Nancy at Mattress Warehouse in Bethesda!
Shu-Yu Hsu
Saim Rasheed was fantastic and super helpful. He immediately came to our assistance when we walked into the store. Saim was able to determine right away what our needs and preferences were with only a few quick questions. We were able to quickly find two perfect mattresses for our needs and were extremely satisfied with Saim’s service. Also, as a total germaphobe, I was very happy that the store follows a strict COVID-19 policy, with special disposable mattress covers, sanitizers, and face masks. Well done!
T Tricia
Nancy was wonderful at Mattress Warehouse! She help me find the perfect-fitting bed. She took the time to get me the right mattress and was not pushy and was not rushing me through the store. Unlike other stores where you get people bombarding you she let me walk around and look at items freely. I like it so much here, that I have referred three friends to the same location!
Maryam Vaziri Pashkam
Sam helped us pick a mattress. We tried many mattresses and he was patient and listened to our needs. He is knowledgable and helped us get a good deal. We are very happy with our new mattress.
Amy Kostant
Sam is terrific! We’ve bought several beds from him, and he always knows what we want and gives us a price we’re happy with. His honesty and integrity are so refreshing.
Teresa Brown
If you’re in need of a mattress or even a pillow, do not hesitate - go see Nancy or Sam at Mattress Warehouse in Chevy Chase. Their customer service is unmatched. Friendly, fun, and an absolute joy doing business with them. Very accommodating...and I’m not even a local!!
Thanks very much, Nancy and Sam!
Joshua Mancebo
Nancy was beyond amazing. She was extremely knowledgeable about the product and genuinely wanted to make sure we got what we needed and for the right price. We are so happy with our tempur-pedic mattress and are so grateful for Nancy’s help! She has helped my fiancé and I get better sleep which you can’t put a price on.
Anne Marie Huntington
Sam was super helpful in getting me a great deal for my first mattress, moving out on your own is a stressful process and he made the mattress part totally seamless!
Mary Ann Nichols
Nancy, the salesperson who served me knew her products well.
I purchased 2 xtra long twin mattresses which will be delivered the end of the week.
Am very satisfied with the service I received.
Emma Alterman
I have to admit I have never mattress shopped on my own before and was a bit overwhelmed. Saim was very knowledgeable and had me use the bed match system to identify the perfect bed for me! I am very happy with my experience overall!
Kailah Matthews
Nancy was so patient and helped me to find a mattress in my budget that was also comfortable. I would highly recommend this location to anyone in the DC Metro area! :)
Nicole Prairie
Nancy was such a wonderful help. She assisted in choosing the best mattresses and was just a pleasure.
Tekesia Williams
It’s been a while since I purchased a new mattress, so I had no idea where to begin. Saim was so helpful and patient. He listened to what I needed for my back, walked me through various options that fit my needs and made the whole process very easy. Thank you!
ARKANGEL858
Sam is an absolute professional who delivers excellent costumer service. I am a person who asks a million and one questions and he answered them all with upmost sincerity. Definitely gained the business a loyal costumer. I highly recommend Sam, Nancy, and this location.
Sherman Weatherspoon
Sam was excellent in helping us pick out the best mattress for the price. He also presented us with excellent customer service.
Chris Stoll
Sam, at the Bethesda office, was friendly, helpful and knowledgeable when helping us exchange and upgrade our mattress. The delivery was arranged quickly and easily. We are very satisfied and sleeping comfortably. zzzz
Toby Watkins
We had an outstanding experience working with Saim on the purchase of two mattresses. He showed us several options for each one, and explained the value added as we looked at more expensive options. We will be back when we decide to replace our guest room bed. Thanks Saim!
Christina Tang
Sam Rasheed was super helpful in assisting us with a new mattress purchase. With so many options it gets overwhelming so he made it easy & seamless. Definitely recommend coming to Bethesda locations.
AcrossTheFader Network
Saim was the BEST, he made sure we picked the best bedding to sleep good. Good person , great attitude
Really Happy about my purchase
Thank You Saim
Pati Young
Excellent warranty programs!! Bought an Ergo adjustable frame & iComfort mattress back in 2014. Confession: I spent a lot of time in this bed due to series of health issues. Recwntly realized that the mattress was sagging on the side I spent most of my time in and that the frame'a foot motor had worn out such that the foot kept drifting back down. Once we narrowed down the correct warranty sources, the response was impressive. Ergo honored the frame warranty after instructing me to perform a simple Wall Test, not to mention knew me by my phone number! A week later I had a new foot motor and remote which fortunately my nephew was able to install with only 2 Cotter pins to wrestle with. I only paid a little over $30 for shipping. Then after filing Mattress Warehouse's warranty information claim form online from their website, they got back to me within a few hours on the same day to begin scheduling an inspection. Inspection happened 2 days later on a Wednesday. Report was filed the following Monday. And after a few polite calls to corporate in Frederick by me, I got my warranty approval letter the very next day for an exchange or credit - only 8 days from initial filing. Just ordered my exchange mattress and if I hadn't missed the accounting office closing at 5pm, I'd have it tomorrow! All warranties should be this efficient and trustworthy.
Hunter Riley
Sam and Nancy sold me on a mattress so fast and so professionally, they were so helpful and got me the best bed for my price range.
Adam Kavalier
Fast and best service, we got the perfect mattress at a very reasonable price! Nancy and Sam were incredibly helpful! We will be back for all of mattress needs
Quinn Magner
Came in and spoke with Sam! He was awesome. Made everything really easy. Super efficient and very knowledgeable about everything. Definitely recommend coming to see him.
Elana Taub
My family has continued to have success with the services at Mattress Warehouse in Bethesda. Saim Rasheed was extremely helpful in showing me different mattress options to meet my needs. My experience working with Saim was excellent!
Joe Crowe
Awesome place to buy a mattress. No pressure sales and the sale associate Nancy was very informative and knew what she was talking about when it came to every mattress. I will defiantly be a return customer!
Amrita Dasgupta
Sam was super helpful and patient with us while selecting a mattress. Was a great shopping experience and we found the right product the same day.
Nicole
Sam and Nancy were wonderful! A pleasure to communicate with, so patient and knowledgeable. So happy we came to mattress warehouse and could do business with them.
Ben Sando
I bought a mattress and bedframe with Saim. He was very helpful and showed me a range of mattresses without pressuring me to buy. He's knowledgeable about the inventory, and arranged a speedy delivery for my purchase. The delivery people will even put my bed together, so I don't have to deal with assembly like with other brands! Would certainly recommend going there to shop with Saim.
Shamali De Silva
Sugandha Mehta, Bethesda store Manager, was very Knowledgeable about the options and product range available and was able to respond to our questions, which helped us make the right choice in mattress, adjustable base and pillows, that met our needs. Thank you.
Asia Wyatt
Saim Rasheed was amazing! He was knowledgeable about the mattresses available and transparent on prices. Also, the bed match machine was helpful in selecting the mattress best for both my partner and me.
Chauncey Dewey
Had a great experience; woman did not up sell me. I did that myself. Bought a bed on Sunday and they installed on Wednesday. They made a good deal and beat out the competitions prices.
Mars
Sam was great and took care of all our families needs. We have been buying mattress’s from him for 9 years. Our 3 girls love their beds!
Dionne Muir-Clarke
Amazing experience at this store. Got a good deal on a mattress, box spring and frame. The manager was patient and knowledgeable. I would recommend stopping by this store first if you’re looking for a mattress in the Bethesda area!
Ashley Piraino
We were returning customers. Sam recognized us and helped us order two new beds quickly and professionally. We’ll always return to mattress warehouse for our mattresses!
Roberta Intrater
Great experience because of knowledgeable sales woman, Nancy. Really explained options well. Reasonable pricing. Can’t wait for delivery soon!
George Haddad
Nancy at Mattress Warehouse Bethesda is the best!! Me and my wife couldn’t thank you enough! Best sleep and service in town. Very knowledgeable and friendly. Highly recommend them for your bedroom furniture.
Symyan44 Gaming
I met Sam, and he went above and beyond to ensure I got exactly what I needed. I would recommend him to everyone for his exceptional service.
LaValle Hayes
I went there today with my service animal, found the mattress that I needed, The salesman was very helpful and very respectful not just to myself but to my service animal/guide dog.
Andrija Popovic
Saim made picking the perfect mattress for me easy and simple. His product knowledge made the experience enjoyable as I am very picky normally.
Julia Lyskawa
We recently worked with Sam to buy a mattress and had a great experience. Straightforward, transparent, friendly, and honest.
Barry Rosenberg
Saim and Nancy were terrific to work with. Was a wonderful experience purchasing mattresses for our beds. Saim and Nancy were very knowledgeable and patient with our questions. I highly recommend this store.
Doug Ansary
Excellent service, prompt delivery and at great prices! We purchased two beds and the salesman was extremely knowledgeable and took his time to go over the many options that were available to us. WE will be referring friends/family to this location!
Kathy Hosty
Sam was super helpful. He helped me find the right mattress for me. Great service and price. Check them out!
Lara Edelstein
Sam and Nancy were wonderful! So excited to receive my mattress and got a great deal on the price!
Cordell Robinson
Sam was amazing, he directed us to what we needed. I have back issues and what we chose will help so much. He is the best!!
Bill LaFond
The delivery process is anti-customer. We were promised an email notification the night before delivery, and a phone call when the delivery truck was on its way to our house. We had to arrange delivery twice-because of a separate problem-and the first time, the email was time-stamped about 3AM. What good is that? We couldn't arrange our work schedule ahead of time, and by the time we were able to call the store to find out when the delivery was, it was too late to work part of the day before the delivery, so we lost a day's work. The second delivery, the email "notification" was time-stamped 11:40PM. Better than the first time, but still useless. We did not get a phone call, and since we did not know when the delivery was coming, we were still in bed when the doorbell rang at 7:01 on a Saturday.
Silvia Huezo
We worked with Saim Rasheed for the purchase of our new mattress. Excellent customer service. Straight to the point. He knew exactly what to show us based on what we were looking for.
Kyle Laurie
Had a fantastic experience selecting and purchasing our mattress! I highly recommend to anyone looking for a new mattress and make sure to ask for Sam.
Sepideh Bedroud
Our salesgentleman Saim Rasheed was extremely knowledgeable, and very helpful in helping us figure out what we need, which ended up being a less expensive option than the one we had in mind.
Kyle Shirley
Great team. Sam was knowledgeable and informative about what we were looking for and helped us make a great choice for an awesome mattress.
marcy forrest
Sam Rasheed was informative, patient, and offered great guidance without any pressure. This is an investment and a lifestyle decision. We really very much appreciated Sam’s assistance and knowledge.
Meredith Jorss
Sam was very patient and accommodating. We felt no pressure from him to purchase. Would highly recommend stopping at this location and asking for Sam.
Bill Conover
Saim was absolutely the best, a pleasure! Explained, and walked us through our purchase. No pressure sales - and “yes” we were back multiple time before we made our decision!!!
Steven Marciniak
Sam and Nancy provided excellent customer service and got us a great price. Looking forward to our delivery in just a couple days!
Sherri Zetlin
Nancy is the absolute best! This is the 3rd mattress I bought with her and she has been nothing but exceptional. Go see Nancy ASAP if you need a new mattress.
Stephen Wang
Sam and Nancy are a great team! Great customer service, great prices, and a clean store. We will be purchasing from them again.
Megan Alewine
Excellent customer service! We are a little more picky in searching for exactly what we needed, and they worked with us until we found the ideal mattress. Delivery was the following morning.
Lystra Antoine
The purchasing experience was great. We were helped by Saim Racheed, who was patient, very knowledgeable and made sure we left with the right mattress, given our preferences. Would recommend this store to everyone. Ask for Racheed.
m whyte
Nancy was amazing!! So quick and efficient! We love our new mattress! Honestly no need to look any further!
Barbara Lott
Saim was uber helpful. Superior product knowledge, very patient with us, left no options unturned. Great experience. Ask for Saim!
Misha Kiss
Sam was very knowledgeable and great to work with and we can’t wait to enjoy our new Tempur-Pedic mattress!
Yajing Li
Great experience with Saim at Mattress Warehouse in Bethesda. We wanted a firm mattress and he help us to find one that we love.
Kate Musica
Saim was a great salesman and was very helpful selecting a tempurpedic and we got to use a diagnostic bed match system in the store to pick the best firmness for us.
Gacha Lover
Sam was great! Low pressure sale. Encouraged us to take our time and look around, and in the end he gave us the lowest price!
Daniel Raikin
Nancy was so helpful, she explained the various types of mattresses within my budget given my sleep position and made me feel confident in my purchase. Thank you Nancy!
Line Top Ent
Jeff did a fantastic job, very humorous and knows how to close the deal. Hey he helped us get 0% interest for 36 months. Please ask for Jeff the next time you think buy a bed.
sally bangura
I love Nancy she is the best .. I came to get a bed and she made me feel as comfortable as possible .. Wonderful service she needs a raise ! Thank You again Nancy
Kate McCord
Saim Rasheed was a great help when looking for a reasonably priced mattress! He was patient and informative throughout the process! Thank you Saim
Jack Perkins
Nancy was very helpful and knowledgeable for a problem with our mattress. Provided excellent customer service.
Chris Stach
Mattress Warehouse is great! They were very knowledgeable and helped me find the right bed quickly.
Egor O
Saim was fantastic!
Great service, best price, and very knowledgeable about brands, options, accessories, etc.
A huge thanks - you made it super easy!
Abigail Aguirre
Terrific store and super service. We were able to get our bed the next day. Thank you!
Traci Hunt
Sam is the best!!!!! He was very helpful with picking out my mothers Christmas gift. I definitely recommend visiting their showroom.
Mario Bazan
Saim and Nacy were great! They answered all my questions and did not pressure me at all. Very happy w my buying experience
Michaele Weissman
I love our new Tempurpedic mattress. Our salesperson at the Bethesda shop -- she is the manager, I believe -- was smart, informed and quickly understood our needs.
Susan Mezey
This is a review of the Bethesda store's employee, Sam. He has been very helpful in dealing with a sticky issue and has gone out of his way to be accommodating.
Deanne McKenzie
Sam was great. He was knowledgeable and gave me many options to try to suit my needs
Carl Ray
Saim & Nancy gave me the best customer service and I recommend kingsdown mattress. The service was as friendly, professional and no pressure.
Kate Ritzenberg
Siam Rasheed made the process wonderful, quick, and easy! He found us the perfect mattress. Thank you!
Brette Wilson
Great experience with Saim at Mattress Warehouse in Bethesda. Knowledgeable and personable. Head there to get your next mattress!
Ninasi Love
Nancy was amazing! Very caring and professional! The best customer service experienced! I wish every business has one Nancy! Super!
Ingrid Sanchez
Sean was very nice and knowledgeable that helped us decide on the right bed for us
Debbie Kahn
Great sales, efficient service. Made the process simple. Beds are confusion City. I love the bed and I’ll come back to Mattress Warehouse.
Elizabeth Fox
Went in dreading making a choice on a new mattress. Sam made the experience fast and easy. Can’t wait to have a new mattress at home!
Elaina Simpson
Great service. I worked with Sam and he was helpful. He helped me find the mattress that was right for me
Fairbanks Family
Saim was very helpful, thorough and patient. He went out of his way to be helpful. Easy parking and good location for this store.
Rachel Charity
Lee was great! Excellent service and very knowledgeable. Would buy here again!!
Meg Duffy
Swim was very helpful and really took the time to provide a lot of detailed information about the mattresses.
randy perrin
Sam was
Very knowledgeable and friendly. Not pushy at all. The bed sold itself!!!
Nick Hartenau
Nancy had the patience of a Saint and helped me get my mattress delivered In a timely and efficient manner.
Melissa Botello
Nancy went above and beyond to help us with our 5th mattress from this location - a forever customer!! Huge thanks!!
Sergio Tello
I highly recommend working with Ed Levy. He has thirty years of experience, is patient, and well informed.
Salon Rive gauche
Sam is great and help us to find the perfect mattress .
Barbara Shea
Fatima helped me. She is very knowledgeable, had great suggestions given my circumstances and answered all my questions.
William Hill
Sam was our salesperson. Very professional very knowledgeable. Great experience.
T Kallman
Manager Nancy cut to the chase and helped us choose without frills. Great experience!
Elena Cohen
Excelent service. Nancy responded to all questions, understood individual needs, was friendly snd efficient.
White House Usher Chris Emery
Swim Rasheed, was excellent, efficient, and most knowledgeable. He exceeded my expectations!
Kyle Loudermilk
Worked with Saim Rasheed. Great guy. Helped me find the right mattress for me. Thanks you Sam!!
yolanda monge
Great service, great help, great advice, please don’t hesitate and visit Saim Rasheed in the store. Won’t regret it.
James Warren
We got a great deal and Sam was extremely helpful. Recommended.
Shireen D'Souza
Sam Rasheed = most knowledgeable and helpful mattress professional EVER! I strongly recommend!
Robert Orr
Sam was very knowledgeable, helpful, and accommodating.
Berit Enge
Friendly and knowledgeable staff. Easy delivery. Recommend.
Thomas Buckley
Nancy is a terrific professional and provided outstanding service and product information.
Deborah Bisio
Nancy directed me to the perfect mattress. In and out in 30 min.
Jennifer Noyon
Sam Rasheed made choosing and buying my new mattress easy! Thank you, Sam!
Sascha Roth
Always extremely knowledgeable and makes the process very seamless!
Ronan Connell
Great experience shopping for a bed, Excellent Customer service by Sam, Can’t express how great of experience I had
Antonio Piraino
Sam was excellent to deal with. Extremely knowledgeable and helpful. Thank you Sam.
Sarah Gelin
Great quality mattresses and great customer service! Shout out to Sam!
Sue Brown
Service from Saim was excellent. Appreciate his expertise.
Andrea Fort
Just the help I needed to make a secure and informed decision from Sam.
Diego Caravantes
Sam was great! He helped me a lot!
Beth Tello
Ed Levy was patient and very helpful. Highly recommend!
Bess Evans
Fantastic service and In and out with a great deal in an hour!
TrippleS Productions
great store to buy mattress saim and nancy both are amazing.
Martin Schindler
Very good guidance/advice, good selection in the store room.
sylvia boulos
Sam helped me pick out a bed according to my personal and urgent needs.
tobias goulet
Friendly low pressure staff. Better than expected delivery date.
Pedrina Falcão
Sam and Nancy were very friendly and helpful!
Jackie Ebert
Sam was very helpful and extremely patient.
David L Feinberg
Siam was tremendously helpful and knowledgeable. Went away very satisfied.
Nora Belt
Sam and Nancy were very efficient and helpful!
Tim Musaka
I appreciate your help! Good price and amazing service.
S Wilcock
Good service. Very friendly people. Good price.
Amy Hoang Wrona
Good service, nice mattress.
Lori Pujol
Nancy is the best! Very knowledgeable!
Norm Knickle
Nancy was great, as always.
Hajeer Hemmati
They are just awesome in service and product✨👍🏻 …
Theresa Sturm
Nancy was very helpful and friendly.
Meredith V
Sam was so helpful! Thank you so much!
Laurel Booth
Thank you Joe! Excellent shopping experience.
Jacob Denney
Delivery team was excellent.
John Scott
Very helpful and great mattress
Anna Caruso
Excellent service and on time delivery.
julia
Excellent!! Will come back!!
Scarlett Cunningham
Sam is awesome!
Arielle Elliott
Great service!
C Barlow
Nancy rocks!!!
Sarah Klein
Had a great experience with Sam! He is very knowledgeable and made the experience of buying a new mattress enjoyable. A sentence I never thought I would say. Highly recommend Sam!
Marta Carina Franco
Excellent service from Sam- he was knowledgeable, patient and answered all my questions. His expertise was really helpful for me as a first time buyer and I’m so glad I came to mattress warehouse instead of anywhere else. Thank you, Sam!!