Reviews of Tempur-Pedic Flagship Store. (Mattress Store) in Virginia Beach (Virginia).

Tempur-Pedic Flagship Store

198 Reviews

143 Comments

Mattress store

Mattress store

188 Central Park Ave, Virginia Beach, VA 23462, United States

Description

Information of Tempur-Pedic Flagship Store, Mattress store in Virginia Beach (Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Tempur-Pedic Flagship Store

Reviews of Tempur-Pedic Flagship Store

Damian Montaño

Friendly professional service! Sophia was very knowledgeable and helpful in recommending the perfect mattress to suit my needs. I highly recommend this place!

Dimitre Koupenov

Had a very pleasant experience in this store. Bob and Mikayla were very helpful and not pushy at all. We were encouraged to take our time finding the right mattress for us. The purchase was smooth and pleasant. Bob also followed up after a month to check on how we’re doing and if we’re happy with our purchase. The whole team at this store have been amazing and wonderful to work with. Thanks

Travis Cowger

I have a 2-part review for our purchase. First, the store is great! The place is clean, they explain everything to you and answer any questions you have. Nikki helped us and she was great! We also dealt with the store manager who was super helpful. The bed we got is great and we love it! Unfortunately, we did have issues with the delivery and setup. Our delivery came out of Baltimore and the store has no control over the delivery fulfillment. The first delivery was cancelled 30 minutes before they were suppose to arrive. In following the delivery instructions, we had everything moved out of the way, our bed, broken down and were prepared for delivery. We had to put all of that back together so that we could sleep that night. They cited vehicle issues and judging by the looks of the vehicle upon delivery, I see why. The bed was setup and everything seemed okay. They did put us on the spot to answer questions as to our satisfaction with the delivery service. To make it worse, the delivery people stand there to listen to what you say so it’s hard to leave honest feedback. Then comes the next part… I tried connecting to the sleep tracker app and could not. I called the support line 5 different times and spent a couple hours trying to get stuff to connect with no success. They finally determined that the bed was not wired properly and there were two options to resolve it. First, they could schedule a tech to come out between the hours of X and X, or we could attempt to re-wire it ourselves with the help of support. Instead of waiting for a tech to come in 7-10 days and having to be home to meet them, we opted to re-wire it ourselves. This was the convenient and faster solution. Support walked us through everything and I was able to resolve the issues and got everything working properly. In the end, I spent at least 3 hours on the phone troubleshooting and re-wiring the bed. As I mentioned, everything works and we love it. However, the top-notch white glove service was lacking with our experience. I also spoke with the store manager, and passed along, that I would like them to consider sending us a set of bed linens at no charge for all of the hassle that we went through. Not to mention, we saved the company money by not having to send a service tech down (3 Hour drive each way) to rewire the bed. We were hoping the store would be willing to do that due to everything that happened. The manager said that she would mention it to the district manager to see what they could do. Unfortunately, they never did respond. So I guess something as simple as complimentary linens to go with a $12K bed was too much to ask… Nikki did follow up with us to make sure everything was good and to see how we liked the bed. If you have a problem, just request a technician. It is unfortunate that the people who installed the bed did not know how to properly wire it and told us wrong on everything and caused us all of this trouble. As I told the store manager in one of our conversations, the service from the manufacturer is why we went with the actual store and not a third party retailer. But as I said, the store is great, the people there are great, and the service there is exceptional! Our problem was just with the delivery and install people who dropped the ball multiple times. It is also unfortunate that the district manager chose not to attempt to rectify this mistake with a set of bed linens. If it was not for those couple issues, I would give them five stars.

Candice King

Niki was a GEM! She was a great listener to what I was looking for, knowing that I had never tried the brand. She was so easy to talk to and never made me feel rushed or pressured to make any purchases. She was super patient and made sure that I took my time to try the different categories of mattresses. She also made sure to offer different pillows for my experience of comfort. I have just ordered my new mattress and base. Thank you, Niki!

Corey Jeffers

I worked with Niki Jones at the Town Center of VA Beach Store. She is a real PRO, very knowledge and her presentation is unmatched. As a customer she answered all of my questions and gave a wonderful education on the product. She was not pushy and made me feel very comfortable……..

Roosevelt Mercer

Absolutely marvelous experience! Cindi Swett was extraordinary! She went truly above and beyond! She had a true customer service focus and marvelous touch with people! It was a pleasure to do business with her! She is a Keeper! Thanks!

Dwight Nguyen

We visited the Tempur-Pedic store at the VA Beach Town Center this past weekend. The service was outstanding and our sales rep Cindi was very professional and extremely knowledgeable. She worked with us and listened to what we wanted and did her best to give her recommendations based on what we requested. She is great at what she does and we couldn’t be more pleased.

Charles Wright

My wife and i went to this store on Saturday 10/28. The store was nice and clean. As soon as we enter we were greeted by a nice staff member Nikki and gave us a tour off all of the products that were available. Here customer service was great and we are excited to buy a tempur pedic set soon.

charlie hurd

The store mgr, Cindy Swett was extremely knowledgeable and has exceptional customer service skills. We bought two mattresses and motorized frames on our first visit. Love the product!

Tarel Jandreau

When I started my mattress buying journey I immediately was so overwhelmed. There are so many options and so many “Best Mattress for XYZ” out there. I didn’t want to buy another mattress in a box and that I wanted to try one out in the store. One Saturday morning I had the bright idea to load up my husband and two kids (2 and 7months) to try out mattresses at the local Tempur-Pedic store. I was nervous walking in, getting two kids that age to be patient and not wreck havoc on a beautiful new Tempur-Pedic store seemed impossible… but I took the risk and MAN I am happy I did. Cindi was an angel. She was kind and patient and so knowledgeable. She really took the time and care to help my husband and I find something that worked for the both of us. That’s not even the best part. This sweet woman played with my children so my husband and I could go back and forth and lay on mattress after mattress to make sure we picked the right one. When I say play, I mean sat on the floor with my son stacking memory foam blocks while chatting with my daughter in the stroller. It was incredible. I didn’t have to rush through an in store decision for the first time in a long time. But wait, there’s more. In the mail today we received a hand written thank you note from Cindi (each child’s name included). The shopping experience was so amazing I wish I could go back and buy another. THANK YOU, Cindi!

Julia Lowell

Bob was extremely helpful! He listened really well to me and my boyfriend’s sleeping habits and showed me many resolutions! I’m looking forward to going back and getting a mattress from him.

J Wansley

The Assistant Manager, Niki Jones has been so informative with the product knowledge of the bed topper and the benefits and features of various mattresses types and what would be best for the quality of sleep that I need. She is professional, very thorough, relatable, and understanding bc I ask alot of questions. I know with her help I am confident with Tempur-Pedic products. Thank you Niki!

Sadé Williams

Mikayla was personable knowledgeable and efficient. She greeted us with a smile and answered all questions without hesitation. She also offered options to try with no pressure to buy.

Keith Mesidor

Niki was very friendly and informative. We had a great experience working with her. She also gives great local food recommendations!!

DAWN ECKERT

Absolutely amazing experience!! Mikayla was very welcoming and knowledgeable. Answered all our questions and gave us outstanding customer service. Highly recommend this store and Mikayla!!

Dylan Prenda

If you come here - come straight to Ms. Cindi. She is a machine and truthfully knows her stuff. I cannot express with words how well taken care of I was. Bottom line - pull the trigger and come here. Your body will thank you.

Michael

Great service and a true no pressure purchase experience. We look forward to remaining a Tempur-Pedic customer for years to come. Thanks Bob!

Audrey Boyce

Cindi is excellent! She provided friendly and exceptional customer service. Cindi is a great listener and is extremely knowledgeable. In discussing our needs, she offered multiple solutions to help achieve our goals. Above all, she was completely transparent with us. While we were looking to buy one of the power bases at the beginning of the month, recognizing that there could be Memorial Day sales, Cindi was upfront and let us know how we could take advantage of the sales price even though we were completing our purchase 10 days prior to the sale. We appreciated her candidness and can't recommend her or this location enough!

Caroline Jordan

Cindi was so helpful and knowledgeable—it was such an efficient shopping experience. The store is gorgeous as well!

Joseph Wong

Greatest experience in a long time at a retail store. Cindi was 10 out of 10.. called the store location to see if they have a couple of travel pillows in stock to pick up. Her customer service on the phone was very happy and helpful. I ask her to hold the pillows for me. When I got to the store she greeted me at the door. I told her I called earlier about the travel pillows. She had all 4 pillows in a bag waiting for me. She ask me to look around the store if I needed anything else. She told me about all the amazing deals. I wish I was able to buy the whole store. Cindi is AMAZING..

Cory Mitchell

When you walk into this store, hold on to your pockets because Cindi is a SALESWOMAN. We just wanted to try out the Cloud because I saw it online. We didn’t intend on buying today. We walked in and Cindi gave us the full tour, the adjustable base, everything. We bought everything we wanted on our way out. We nearly bought more than we wanted to! 10/10 great store experience. Thanks Cindi!

Carly Angeline

I had a wonderful experience with Cindi! she was welcoming and very knowledgeable on all the the bed amenities. I almost fell asleep in the store because the beds are so comfortable. Highly recommend your next splurge to be a Tempur-pedic!

Pat Enderly

I am a repeat Temper-Pedicure customer. Mikayla, my sales associate, was friendly and knowledgeable on both occasions visiting the store. She assisted me in choosing my mattress with no pressure at all. She made the purchase experience an enjoyable one, and I would recommend her highly.

Sheila H

My husband and I purchased a Tempur-Pedic mattress about six months ago and we were happy with it from the first night. It provides a great night sleep! Cindi was especially helpful with information that helped us to make an informed decision on that very first visit. I have been in the store twice since then to purchase additional items. The entire sales staff at the VB store are very knowledgeable and professional. Bob, Niki, and Mikala, will work to make sure your experience is a positive one too. We are completely satisfied.

Marylyn Paulino

Bob did an amazing job demonstrating which Pillow fit for me for the way I sleep. Great customer service and was very knowledgeable about pillows and mattress with the health and wellness importance of each individual one. He’s my go to guy for pillows now!

D Bright

The Tempur-Pedic Flagship store in Virginia Beach is amazing! It was the best mattress shopping experience I’ve ever had! Niki Jones helped me find the perfect mattress! Niki was very knowledgeable and I never felt pressured. She allowed me ample time to try several mattresses without hovering and making me feel uncomfortable like many of the other mattress stores. The store is very clean and sanitized. Thank you Niki for the great service!!!

colina bartlett

The visit to this store was an EXPERIENCE!!! Niki and Mikayla did an excellent job explaining the benefits and features of a TEMPUR-PEDIC. Because of their excellent customer service, I will sleep better on a TEMPUR-PEDIC!!!

Sophia Visconti

My boyfriend and I visited the Tempur-pedic store recently and Bob was super knowledgeable on the products and is now helping us upgrade + add accessories to our current Tempur-pedic!

Jennifer Rueben

Cindi was an absolute joy to work with — she was knowledgeable about the products, positive without pressuring me into buying, and she followed up through the process. My new bed is my favorite thing I own. 100% recommend!

Heather Meyers

Bob helped my husband and I with new pillows. He brought several out for us to try and told us the difference with each one. Very helpful!

Stacy M

What makes this store great simply comes down to it's management. I previously wrote a negative review b/c I did have a delivery mishap and a few hiccups when purchasing my frame and mattress. The manager, Cindi, took the time not just to type a response and wait, but to truly reach out. She called me directly to discuss my issues. She fundamentally wanted to help resolve my concerns. She even stated multiple times that she didn't care about the review, she cared about my experience. The care for client satisfaction has become something of that past, but Cindi and her sales associates bring it back. I felt like she truly cared and fundamentally wanted to make sure that we were satisfied. It was a beautiful store, clean well maintained, definitely a better experience than other stores we visited. But I wouldn't return for the store, I would return for the customer service that they provide b/c so many other stores are just about the sales. This store makes it about the client.

Jonah Dwiggins

We went into the store the other day for a new bed for our home and we’re extremely impressed with how clean the store was. We worked with bob who gave us a great deal of valuable insight and outstanding customer service. He helped us find the right bed and did not make us feel pressured into purchasing immediately but instead gave us his information and a great experience. Would highly recommend him for anyone in need of a new bed.

Nancy Cosner

Bob was so knowledgable and was such a pleasure to work with, he left a lasting impression. He stressed really taking my time to choose the right bed for me and suggested a lower pillow size, which is just right. The store is beautiful, so it was a great experience in every way.

Jana Holkon

Cindy did an awesome job displaying and showing us the Mandy different features of the beds. She didn’t make us feel rushed or pressured to purchase any products. The store itself was pleasant and inviting. Highly recommend.

Jeanie Hoopes

The store was very clean and comfortable. Cindi, the Store Manager, was attentive without being pushy or overly helpful. She explained all the products and let us move about as needed to see and test the difference in the mattresses. Cindi remembered our names when we came back the next day. This store offered more discounts/gifts with purchase than any of the other stores, even the others that sold Temper-Pedic products. I felt like we made a friend.

Kristy S

We had a great experience with Bob today!! He was very knowledgeable about all of the mattresses and technology that Tempur-pedic has to offer! There was no pressure during the sale and we left extremely happy with our purchase. Thank you!

Paul Seifert

Recently purchased a new temper pedicure mattress and the wife and I both love it! We spent a few hours in the store testing different options and our salesperson, Cindi, helped educate us through each option, providing detailed differences of each mattress. When making such an important purchase (1/4 to 1/3 of our lives will be spent on it), we were confident in our decision due to the sales experience provided. Thank you Cindi!

Christi Wetzel

Had a fabulous time with Cindi. Completely educational and experimental, no pressure to buy. Highly recommend a visit.

Mary Cath

My fiancé and I purchased our first Tempur-pedic mattress this past Mother’s Day. The store manager, Cindi, had us try multiple mattresses to ensure we found the one that was just right. She even stayed past closing to help us finalize our order and answer any questions we had. We initially ordered 5” platforms and when they arrived we were shocked at how high the whole ensemble was with our bed frame. We called the store right away to inquire about exchanging for a shorter platform. Cindi followed up with us on her day off and made the exchange as seamless as possible and checked in throughout the entire process until the new platforms were delivered. Cindi provides a classy and luxurious experience and genuinely cares about her customers’ satisfaction. I would highly recommend purchasing from this store if you’re in the market for a new mattress. We love sleeping through the night on our new mattress!

Jenina Slicer

Brand new location! Ms. Cindi and Mr. Jonah were awesome! They both catered to to our needs. Both took the time to explain the products on the floor. I love that you can lie down on each mattress to get level of comfort for your needs. Loved the pillows as well. Bought two… for now! Definitely a highly recommended location!

Bob Hickleberry

This store is very beautiful and clean. They take sanitation very seriously and have masks available which made us feel more comfortable. Our salesman was Jonah and he was very knowledgeable about all of the products and patient as we tried out different mattresses. I couldn't recommend Jonah or this store enough, what a pleasant experience! We will definitely be back soon to purchase.

Sam McElhenie

Walked in on a whim and was immediately greeted by Sophia who proceeded to walk around very throughly explain all the different options and features available. She was very thorough and also very patient. We had a toddler with us who was sometimes happy to be there and sometimes not. Sophia not only assisted is, but even worked her magic on our little one. Great experience and great products.

alfonso solis

Great store and great customer service. Cindi was very knowledgeable and courteous

Aine Armstrong

Sophia was incredible in helping us upgrading to a tempur-pedic breeze mattress! We even came back two weeks later to get some new pillows and the service was incredible again. We will have to think of something else to buy just to come back and see them!

Joshua Lebron

Mikayla was extremely helpful and knowledgeable she helped me pick a great pillow to help with my neck pain

Cathy Cherry

Cyndi was so helpful and knowledgeable. I tried several pillows to get just the right firmness and I am extremely pleased with my purchase.

Michael

Robert Muhler was extremely helpful explaining the complete line of mattresses Tempur Pedic has to offer. His expertise was critical with my final decision. Had my first night sleeping in my new bed. It was great! Thanks Bob

Beatrice Burch

Top Notch Service…this is my second time visiting the store and speaking with Cindi. She is so welcoming and knowledgeable; we will definitely be purchasing our mattress set from her soon! I would highly suggest skipping the furniture stores and just go straight to the professionals!!!

Sonia Gopal

Jonah was knowledgeable about the products on the store. He listened to my wants with a mattress and made an excellent recommendation. I would definitely recommend going to the store and trying the products. They had appropriate COVID protections in place and we felt comfortable trying the mattresses and pillows.

Beth O'Connor

Excellent customer service! They encouraged us to take a lot of time with each mattress to get the feel. We got a Medium Pro Adapt and it was perfect for my husband--it removed knots he's had in his back for years. Unfortunately it wasn't the right fit for me. I needed more support and it was way too hot for me. We're very pleased Tempur-Pedic has a 90-day return policy. We'll be utilizing it! The associates were wonderful helping us find the right mattresses for both of us. We worked mainly with Bob and he in particular was very patient and informative as we were trying the different models.

James Kahlau

This store has everything. Bob Muhler was and always will be are sales consultant. He is informative, knowledgeable, and patient. Bob gave us the elbowroom we need and still was right there to answer all our questions. We are very happy and sleeping well now. Thanks for all the help Bob.

michael jeter

So I had no intentions of even looking at mattresses but MaKayla's Energy was so inviting I decided to take a look at the products and while I asked many questions MaKayla demonstrated her knowledge about the products and gave me the answers I needed to make the best purchase I didn't know I needed to make. For somebody who knows nothing about mattresses they made me feel comfortable about buying a $9000 bed lol Good job MaKayla😉

Scarlet June Nicely

I came into the store today to get information for my new bed. Within moments of walking into the store we were greeted by Jonah Dwiggins. Very nice young man who asked how he could help me today and wanted to get some information to get me started. I have underlying issues with my hips. I expressed to Jonah that I would need something that would be more comfortable to sleep on. I told him that I was not ready to buy today but I was here to get information I did not feel pushed to make a decision today. I will be back.

Madison Kiser

Most amazing service ! I was only browsing but if I’m in the market to buy I will DEFINITELY be back !

L Ross

I called this store several days ago. They had an item that has been out of stock for a while on the website. Due to my work schedule, I wasn’t able to make it into the store until today. Robert (Bob) assisted me & to my surprise he not only remembered our call, but he remembered my name! He and the other gentleman in the store (I didn’t get his name) were both absolutely amazing. Friendly, great customer service & extremely personable! Bob even brought my item out to my car for me! Thank you so much!!

Ethan Armistead

I was blown away by the cleanliness of the facility, the professionalism of the staff, the availability of customer service, and the knowledge that the team there had to offer. I spoke to an individual by the name of Bob who explained to me all the available options and what would work best for me. He had a wealth of knowledge and welcoming demeanor. I’m certain that when I come back I will be looking for him.

Nick Brisar

Cindi was fantastic!! She let me take all the time that I needed, and took the time to connect with me as a customer to fit my needs. I never felt rushed or compelled to purchase, but I definitely couldn’t pass up the bogo pillows! Thanks again!!

Chris Miller

Excellent Customer Service from Cindi, she was very concerned & attentive to our concerns & found the perfect pillows that addresses those concerns. Could not have asked for a better experience!

Adrienne Donovan

We stopped by the store to go pillow shopping and were helped by Bob. He explained all of the options according to our needs. Bob patiently swapped out a number of pillows for each of us so that we could directly compare them. After looking for the right pillow for months, we finally found the right one (Pro Hi). Thanks for your help Bob!

Raegan Welch

Bob was very knowledgeable and helpful! A true sleep expert. The store was beautiful, clean, and the staff was very friendly. We enjoyed exploring our options and weren’t overwhelmed by the choices. The experience was tailored to fit our specific needs!

Lyn Primero

If you are looking for the right sleep system go visit Bob at the Town Center location in Virginia Beach. Bob was so informative & his customer service is top notch! I’m so happy with my sleep system!

Elysa Sawyer

Beautiful store! Very clean and their sanitation protocols were very comforting and reassuring. Bob was very kind, extremely knowledgeable, exceptionally helpful and friendly. Great experience. Would definitely recommended stopping in and checking them out!

Britt Solverson

Big thank you to Cindi for helping me out with a couple questions about the Tempur Pedic bed I bought ten years ago (still like new). She spent a ton of time with me explaining some of the great new products TP has.

Denise Riley

I have to say how much help I have received from Sophia, Bob and Jonah at I have purchased the best pillows I’ve ever had! This was made with advice I received from the above 3. This trio has been remarkably consistent with their knowledge of mattresses/pillows and safety issues concerning cleanliness/Covid. I love this store TEMPUR-PEDIC , VIRGINIA BEACH and will contact to shop there with Sophia/Bob and Jonah 😄😄

Jennifer Spence

I came in to do some looking and research for holiday gifts. Jonah was excellent - he explained the various pillows to me and let me try them all out so that I could figure out what I liked. Thanks to his help, I’ll be back when I’m ready to purchase.

Johnathan Ngo

Cindi was absolutely amazing. She helped us find the right mattress. There was no pressure to buy and she treated us like royalty. Definitely stop in

Tiana Malloch

Cindi was extremely knowledgeable and helped us pick the perfect pillow for us! Will definitely come back for my next mattress purchases

Bland “Terry in VA” Terry III

I visited the new store today. Looks great and the complete selection of Tempur-Pedic mattresses are there to try out in one place. I spoke to Bob and he was very helpful explaining what I needed to know clearly. This is obviously the best place to shop for a good night's sleep. Thanks for exceptional service. I will return again.

Shawn Stroud

Was a great experience loved the customer service and the 5 Star treatment and yes the bed was incredible and Mikayla was awesome and knowledgeable a great sales team

Saviel

Customer service was noteworthy. Bob was knowledgeable in the products and related to us in a non pressured manner. The store was very clean, uncluttered and visually appealing.

Chrono01

Jonah was really knowledgeable when I asked for a pillow recommendation, he was immediately able to eyeball my shoulder length and recommended a cooling pillow since I sleep hot. He also had a cloth sample that he showed me since I was asking about sheets. Overall a great experience.

Adrian Walker

So glad this store opened!! We were in NEED of a new mattress. Bob was so knowledgeable and patient. He helped us find the perfect mattress and pillows.

Lekeya Menefee

Cindi at the flagship store in Virginia Beach is a great joy..definitely took her time and made sure my friend and I was very comfortable…can’t wait for my first tempurpedic!!!

Sebastian Fox

Very pleasant experience at this furniture store. Bob was the employee who answered all of our questions and was patient with us during our tempur-pedic excursion ! He also gave us a catalogue for future possible purchases. Thanks Bob!

Bill

My wife and I visited the Virginia Beach Flagship store this morning to purchase our 2nd Tempur-Pedic mattress. We made a shopping appointment and the manager, Cindi Swett, gave us her undivided attention. She was professional, extremely knowledgeable, and guided us to the right mattress choice for us. She also assisted us with choosing new pillows and an adjustable base. The store was very clean, Covid conscious and well stocked. The whole experience could not have been any better. We definitely recommend this store to anyone who is considering purchasing a Tempu-Pedic mattress.

Tammy Baggatta

Niki was very nice and helped me choose the right pillow for my neck pain. Thank you Niki!

John & Sharon Newhard

A Great Store. We were able to try all their different mattresses and they were very patient with us! The store manager was very knowledgeable and helpful. We love our new mattress 😊 …

H Wen

The new store is staffed with a highly experienced team of personnel. Bob is very knowledgeable in the business and is the best sleep expert you can count on. All staff were a pleasure to come into contact with.

Jimena Pallás Enguita

Tempur-Pedic is a great product which I fully recommend. I had a great experience in this store when buying some pillows. They always treat you with a smile and help you with whatever you need.

Allie Bautista

Fantastic showroom experience! Bob is super knowledgeable and took time to go through each feature with us.

Mary Broxton

I walked into the store and was immediately greeted and felt very welcomed! I didn't purchase anything today, but the customer service experience was fantastic!

Lisa Fox

My salesman Bob was very knowledgeable and professional. I came in to browse but now I know who and where I'm getting my new adjustable tempurpedic.

Filip Dan

I Live in Houston,Texas and I called this store looking for a pillow they don't make anymore and the manager Cindy had two of them.She set them up to ship to me it was a awesome experience I'm very happy.Very helpful and friendly

Veronica Sawyer

Cindi and Bob are great and very informative. If your interested in a new mattress you should definitely see them.

Anthony Thomas

I had the pleasure of meeting Cindi and Bob in Tempur-pedic. They were very helpful. Cindis knowledge of football earned her an honorary membership to the USC Trojans fan club.

Mark Matheny

Bob was very professional and did an awesome job fitting us into the right pillows for my family.

Jan Poli

I wanted to explore tempurpedic as a new bed choice. My salesman, Bob was very personable and knew his product. I'll be buying from him.

Isaac Whaley

Sophia V was truly so helpful. She has incredible customer service, made my experience extremely well.

Karen Soto

Great experience. My husband and I were able to try all the different beds and finally came out with a pillow and mattress we loved. Bob was really nice.

Doug

Went to several mattress retailers in the area that sold Tempur-Pedic, nobody new much about the exclusive line, very disappointing..Finally went to the Tempur-Pedic store in the towne center area, extremely knowledgeable, they were able to answer all my questions, made it easy to make an informed purchase!!.. Thanks to Cindi Swett and her sales force, don’t waste your time going anywhere else.

George Fox

Bob is extremely knowledgeable and professional.The store was oustanding,clean,and very informative about mattresses and adjustable beds.The store just bred class.Many years of success to staff and leadership.

Malena Settles

Bob was very helpful. Gave us a lot of information. Store was clean and sanitized. Let us take out take our time laying on the beds.

ryan kreiner

If you come to this store ask for Bob he was super helpful and made the experience quick and easy! Highly recommend. Service and products are amazing.

Sara Walters

The place to go for sheets too! Worked with a delightful salesperson today and found a wonder high quality set of sheets. Highly recommend!

Dedrick Cotton

Had an amazing experience! Customer service was top tier! Makyla was superb!

Nicky S

Some of the best customer service i have gotten!

Erich

Very friendly; knowledgeable. Cindi helped us and answered all our questions. Store is very nice and very clean.

Natasha Corprew

Good customer service , awesome experience we even learned some new things from Sophia which she was a tremendous help .. thank you for great customer service

Alifa Akter

The BEST customer service I’ve ever received. The employee was so kind and helpful!

Steven Kelly

Cindi was incredibly helpful with helping us finally end our months long search for the perfect pillows!

Victoria Winston

I really appreciate Ms Sophia in the Town Center location for assisting us. She was very informative and helpful. Thank you

mark pascucci

Great store, great service, quality products! Sophia was very helpful! Highly recommend.

Tera Darkhart

Great experience definitely would recommend it

Matthew F

It’s a very clean and professional store, Sofia helped with the products and made buying expensive pillows interesting

Bourbon & Bliss

Cindi was just so knowledgeable and incredible. So glad I stopped by in person :)

Faxb 2x

Cindi was awesome! Go see her town center.

Thien Chaw

Robert Muhler was very attentive, friendly and knowledgeable to our need. Thank you!

Don Vivier

Extremely helpful and knowledgeable staff. Highly recommended. Ask for Cindi....she helped us out!

John Gatling

Exceptional quality and service. Very Knowledgeable.

Khaiyl Bourque

Cindi was very helpful, thank you for taking time out to make us feel extra special

Amber Woodard

Amazing service! Cindi was very helpful & knowledgeable.

Steve Warren

Excellent customer service. Very knowledgeable of all models and products.

Rica Manera

Love my cute plush bear 😍 …

Alberto Orellana

Extremely professional customer service, very welcoming and friendly

Anton Pinder

Great service, Cindy treated me and my family great.

Greg Poe

Cindi showed great knowledge of the many options available and what we were looking for.

Lashon Bethea

Outstanding Service by Cindi!!! Thank You!!!

Tahje Brown

I love Mr. Bob he is so exceptional!

Marcos Cruz

We were able to lay on the mattresses and they were absolutely amazing

FBI

Very nice and generous I love it here .

mary ann dalrymple

Jonah was Very informative and friendly, great experience

kim henson

Cindi is personal and extremely knowledgeable. Great experience

Leya Johnson

BOB, he was amazing!!! Very helpful, an enjoyable experience

Eve Yancey

Excellent customer service, Cindi was amazing!

Destiny Joseph

Very nice place & and really sweet workers

David Dunford

Sophia was very helpful and knowledgeable.

Momma O

Very friendly & helpful service. Will visit again

Traquel Burch

Great service, Cindi was amazing!

tobe greider

Sophia was very friendly and helpful

Sima Farzanegan

Bob was super knowledgeable, kind, and helpful!

Carmen Barton

Great customer service

Brandon Hardy

MickKayla the best

Griffins Phone

Bob was amazing!

Ti Jones

Sophia was great!

Paige Dlouhy

Bob

Alyssa Baldwin

Exemplar customer service!

Sherry Turner

The most experienced staff I've ever engaged with and answers to all of my questions in the first timer of owning a tempurpedic mattress friendly staff Thanks guys

Justine Anderson

Nikki and Cindi were both amazing!! Answered all our questions and were very knowledgeable of the products on the floor. We walked out very happy!

Da big head Boiz

Amazing costumer service . Ms. Cindy , Ms. Niki and Ms. Makayla were wonderful very professional, absolutely amazing!!! The delivery service/company was an absolute mess , very disorganized.

David Matthews

My wife and myself had a great experience buying our new mattress. First the store is so clean and modern.Mikayla was very well informed friendly and unhurried. We were able to test all the newest styles and firmest till we found the one that suited us perfectly.Mikayla and everyone there made the whole process from testing to purchase easy and fun. If I could give more than five stars I would.

Melissa Troncoso (The Health Whisperer)

Cindi Sweet ensured we had an excellent experience. We were greeted promptly and shown options that met our needs. She even took care to make our kids (9 and 11 years old) comfortable and entertained with their “bed sampling” experience. We’re excited to sleep in our new mattress and pillows.

Terese Walkiewicz Cardamon

Had an excellent shopping experience. Cindi is a wonderful store manager helping you navigate your best fit. Highly recommended

Beatriz Enguita

The product is very good but what really completes the experience is the kindness of the employees! Cindi is the best!!!!

Contact

Photos