Reviews of Mattress Firm Landstown. (Mattress Store) in Virginia Beach (Virginia).
Mattress Firm Landstown
1908 Landstown Centre Wy Suite 100, Virginia Beach, VA 23456, United States
Description
Information of Mattress Firm Landstown, Mattress store in Virginia Beach (Virginia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Landstown
Sunday
Closed
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
Reviews of Mattress Firm Landstown
Itz Lul E
My service was helped by Brittany and it was absolutely amazing. She was kind and always had a smile. Mrs. Brittany gave me and my bf great options base to our request. I absolutely love how she stuck through by our side when we had questions. Absolutely satisfied. Promotional status. Love her. Definitely recommend to family and friends.
Wendy Weniger
I walked into the store intending to look and get some info on upgrading my 10+ year old bed. Also needed to upgrade to a king size. I had no idea where to start. Brittany was so helpful. She helped me do an online quiz, asked my questions, and gave me several options. The entire process didn’t seem as hard as I thought it would be. What started out as getting info, turned into a purchase while there. The team worked together to make my experience better then I thought.
I would defiantly recommend that location, Brittany was such a help.
Ashley Shepard
Brittany was fantastic! We had no intention of buying a mattress that day. In fact we just wanted to lay on the Nectar to make sure that’s what we wanted to purchase online through their website. However, Brittany made it such an enjoyable, informative experience, we ended up purchasing at the store. She’s a fantastic saleswoman. Not pushy, very informative and overall just a nice person. Thank you Brittany!
Regina Ambrose
Great Work! My deliver team of Mr. Keith and Mr. Henry showed superior customer service. They were kind, funny and fast. They delivered my order perfectly. I’m sending them a huge thank you for being the best they could be while delivering my items. R. Ambrose Va Bach
Timothy Fobbs
My wife and I went to the store across from Landstown Commons on Labor Day prepared to purchase. I had done my research, and the staff was very helpful in making process the fast and painless. I highly recommend this company. My daughter purchased a mattress there several years ago and had a great experience and that is why we went there also
Timeless Motion Pictures T.Jackson (Tynie)
I had the pleasure of meeting Brittany during my visit. I had absolutely no ideal what to expect nor did I know what type of bed would best suit me. However, Brittany was very friendly and knowledgeable throughout the entire process. I'm very pleased with my purchase and with the service that I recieved.
Carrie Hryniewich
Went in looking for a memory foam mattress. I had one in mind and Brittany brought it out and another one for me to try. She was very informative on each mattress and left me to lay on them and decide which one was best for me. The whole process was very easy and I was able to walk out of the store with my new mattress. Brittany was very nice and made it a very pleasurable experience.
Mark Allen
Roy was awesome and really explained all the mattresses and the difference between them. He did not try to push any brands n is and let us try and pick out what we wanted. Wonderful experience. Thanks Roy!
Courtney Forte
My wife and I had the honor of being helped by Andrew this evening. Although any type of furniture or mattress shopping stresses me out, Andrew made it a breeze. He listened to our needs and wants and didn’t push any sales or false narratives. These days it’s hard to come in contact with decent and trustworthy individuals especially in the sales department. Needless to say my wife and I left Mattress Firm with a new mattress and exceptional knowledge on what to expect…
Want to be treated like a person and not a number, see Andrew!
Kandi Carter
I was fairly certain that I knew what I wanted but when I got inside I had a million questions and the lady that helped me answered every single one, didn’t seem at all frustrated with how annoying I was. She even offered advice on questions I hadn’t asked her. The manager was there and he also was very helpful. Overall, I have never left an establishment as satisfied as I was with buying my Black Beauty Mattress. I hope the product is as nice as the customer service.
charles everett
Andrew and Brittany are amazing. They made us feel like family and made the process of finding the perfect mattresses. I would recommend anyone looking for a new mattress to go to them.
Jake J
First thing I'll say is they have the best waiting room. I had no problems with the small wait I had to check out and managed to nap for a good 10 minutes or so. Had great staff that both introduced themselves and checked on me when they were helping others checked out on their purchase. No complaints and everything was very simple an took me no time to find a good mattress.
Odessa Alford
15/10 experience!! Brittany will get you taken care of and more! She knows everything about everything and will get you matched you with the best mattress for you! Whatever you’re looking for, Brittany will get you taken care, she is so super sweet and helpful. :) great smile and personality!
Jason Olimpo
Just bought a mattress and Brittany is phenomenal! The whole transaction was a breeze. She’s very knowledgeable and did everything to help.
Janet Silo
We visited this Mattress Firm location just to browse and ended up purchasing new beds for the entire household. Brittany was friendly and approachable and very knowledgeable and attentive too. She made the shopping experience so easy and pleasant for the whole family. We'd highly recommend this Mattress Firm location and Brittany's service.
Navid Ettehad
Very informative polite and pleasant sales associate. No pushy sales tactics. Extremely knowledgeable and patient with working with a difficult and unfriendly computer system at times because of the supply shortages and outage challenges. Our family highly recommends this location and Britany for her sales sales skills, humble, and honest approach to customers. We need more dedicated employees like her at the car dealerships and repair shops in this town. Please do not lose this valuable performer to competition. Thank you and cheers. 🐼🌈🙏🇺🇸🧘♂️
Caroline
Brittany is a hardworking and dedicated employee! She’s so helpful in showing me the different mattresses there are. I appreciate everything she has done to make customer service excellent! I would highly recommend talking to Brittany if you need assistance.
Rich Willwerth
Knowledgeable staff worked with us to find the bed that would work for both of us. Will definitely buy another bed from them.
Heather Kwiatkowski
The salesman allowed us the time and privacy to careful select what we needed while providing us with so many answers. It was a great experience and so many good options to choose from.
Troy Lindsey
Brittany was caring in all aspects of the purchase she was professional and courteous I will start here first from now on Brittany made this process easy.
Garrett Walke
Brittany is an excellent associate! Knowledgeable, communicates well and keeps the consumers best interest in mind.
Jessica Phillips
No one particularly enjoys mattress shopping, but Michael made it a great experience. He had us take a virtual quiz to match us with the proper mattress so we didn’t have to lay on every one in the store. He has a great and very effective system that reassured us we were making the right decision. He used an analogy that really resonated with us, and it sealed the deal—no need to ‘sleep’ on it ☺️ It’s a big investment and he made it an easier process.
Patrick Reiter
Aima was so helpful! She got my husband and I the perfect mattress and was super informative. I felt like we were in great hands and felt no pressure to purchase, even though we did anyways. Recommend her to anyone! Give this woman a raise!
Bryce Games
Don was an excellent Sleep Expert. He gave us facts about material for mattresses and why they are efficient, benefits for the body, temperature control... Wonderful experience. Very polite yet felt and matched our energy and made our time fun.
Suzanne Felber
Excellent customer service. Listened to my needs as a customer vs. someone just trying to make a sale. I plan to bring my family back for another purchase.
Nancy Cosner
Brittany was so knowledgable and helpful at the Landstown location in Va Bch. Va. She has a very relaxed way about her and I felt I could take my time in choosing. My bed and pillows will be delivered in a few days and I'm totally happy with the whole experience. I would highly recommend this store!
Scott Burson
Roy did a great job explaining each mattress we looked at and the benefits of each.
Justin Loakes
Mike Donnelly was super friendly and knowledgeable without being pushy! We had a great sales experience with him and really appreciated the time he took to answer all our questions! We can’t wait for our new bed to be delivered!!!
Amy Ellis
I can not say enough good things about my experience at the Landstown Mattress Firm. Everything from start to finish was easy. The staff is knowledgeable, patient, friendly and so easy to work with. I would highly recommend anyone looking for a mattress to go here.
Alexis Shaw
Mike helped my fiance and I find the best mattress. He helped us stay within budget as well. Was a pleasurable experience doing business with this store.
Jeremiah Brown
Great communication and the delivery technicians were courteous and helpful.
Gene Wilson
Mike, store manager, met us at the door and warmly welcomed us. We told him we were looking to replace our king bed box springs with a smaller set. Mike asked us a few questions and checked to see what was available and immediately found us what we needed. Delivery is scheduled for 2 days from now and is a fair charge. The old box springs will be removed and the new ones will be set up.
The next time we need bedding, we will return to this Mattress Firm Landstown store because of Mike. Mike is an great asset to the company.
Denah Harris
This was an overall great shopping experience! I worked with Mike to help find a mattress. He is knowledgeable and he has great customer service skills; paying close attention to what the customer needs. In addition, the sales price made this a great purchase for our queen bed, with a free adjustable platform.
Leslie Barcellona
We were looking for a mattress and within an hour we were out the door with the perfect mattress, free shipping and 36 month 0 APR. Mike was very professional and informative. We were very happy with his service and knowledge.
Michael Wilburn
It was easy to go through the sales experience. We were purchasing a mattress that is exactly like one we purchased in October of last year for another house. You can go wrong with a Stearns and Foster.
Valery Hendrickson
I went today to purchase my son a new mattress set. Our salesman was very helpful and let me know about a sale that was perfect for what we were looking for. I'd purchase from this location again.
Julena Cline
Very knowledgeable and helpful. Had purchased 8yrs ago from same store and same manager very nice
dale sennie
Had an amazing experience. Zach smith greeted us as soon as we walked in. He walked us through all the mattress options. My wife and I received special treatment as well with Travis Bates the Temper-Sealy rep was in the store as well. Travis really helped us pick the best mattress for us by giving us all the details about the mattress down to the construction. We ended getting a phenomenal deal and left very happy. Thank you Zach and Travis!
NANCY BONK
My experience shopping for a new mattress and adjustable frame was incredible! I have chronic pain from degenerative disc disease and have needed a new bed for at least a year. I was able to facilitate the purchase over the phone thru txt. . Alphonzo Hoskins, the store manager, was knowledgable and spent the time with me kindly walking me thru the purchase. This was more than just a sale, it was truly a blessing dealing with Mr. Hoskins. I like tha I have 120 days to try the bed set and have all confidence that if I find it isn't what I need I will be met with the same knowledgable courtesy and kindness to help choose a more appropriate set. Thank you, I can't wait to try my new bed!
Paul Grover
Mike Donnelly was great. He was very patient and knowledgeable. He helped my daughter make sure that she got the mattress that met her needs. She really had a hard time deciding and Mike took his time with her and was so kind.
Leslee Duncan
I am extremely happy with the service I was provided today when buying my mattress. My sales person Viktoria really knew the mattresses and answered all the questions I had. I wasn't too sure what I wanted to buy when I went in, but I am so very happy with my purchase. I would highly recommend her as your sales person anytime!!!!!
Deanna Krueger
Mike Donnelly was very knowledgeable and knows his beds! Very Impressed with this store and changed my mind about Mattress Firm. Anxiously awaiting our new bed 😃 if you need a new bed go see Mike, he’ll match you with a bed before you even go through the internet quiz! …
Jeff Inman
I'm always hestitant when buying a mattress, mainly because of the sales people, but I needed 3. This experience was different, Meghan was amazing. She was extremely knowledgeable about all the products I asked about, and there were many. I didn't feel pressured to buy and truly felt comfortable talking to her about what my needs were, and we were able to find a solution for them all. I will happily return to Meghan and Mattress Firm for my next purchase.
Taccarro Bland
My husband and I been to several mattress stores and I must say this was the best experience we have had. Although Mike was the only sales person their he was very knowledgeable and pleasant assisting other customers as well.
Lloyd “NewBoy N8tive” White
Jean was AMAZING!!! She was knowledgeable, patient, and informative with her presentation of the items available in her store. I came in the store today just to browse in hopes of a comparison between other competitors in the area. I ended up walking out with a PURCHASE!..a first time buyer with Mattress Firm, and I could not be happier. To the corporate and local staff of this branch, you have a great employee..Jean will go very far in her career with her personality and wealth of product knowledge. I will definitely not hesitate to refer friends and family to your store. Thank You!
B B
Mattress Firm was our first stop when shopping for a new mattress. Don was a huge help, helped us find exactly what we were looking for. He worked with our price range, and we never felt any pressure to buy. Don was very knowledgeable, and answer any and all questions we had. We made our decision later in the day and he was able to get us same day delivery and removal of our old mattress! Ask for Don if you go to this Mattress Firm, you will have a great experience!
Charles Rice
My wife and I stopped in to the Landstown Mattress Firm to find a reasonable guest room bed/boxspring set. We were met by a very friendly associate who accepted our challenge for that day. Numerous options were presented and we even were introduced to some "cold" pillows. It didn't take long and we found a bed set suitable for our needs. We also had the associate set us up with 6 of these "cold" pillows.
Our experience was a very pleasant one and we would recommend this store anytime you need sleep related equipment.
Matthew Waipa
Kasey was very friendly and helpful. She presented us with many options that could potentially get us the mattresses we were interested in for a more affordable cost. I would highly recommend Kasey and this location.
Christabelle Fernandez
Mike was fantastic and really knowledgeable about the mattresses. No pressure to buy and gave options in all budget ranges. Left with a purchase.
John Barber
Mike was very friendly and professional. He was incredibly knowledgeable about the products and gladly guided us to a purchase decision.
Miranda Holmes
Zak at the landstown and Volvo parkway store is the absolute best. After a mistake getting the wrong sized mattress he did everything he could to help me and work with me to get it fixed. He was also very patient and educated in explaining the process to me. Wonderful employee!
Lori McDole
Wow! My husband and I are extremely happy with our purchase at Mattress Firm! Don Dewey Jr. was a salesperson and he was extremely knowledgeable about the mattress we were interested in. Of course, my husband and I were dreading looking for a new mattress after 10 years, but Don made the process so easy. Plus, he made sure that we were totally satisfied even after our purchase! We were completely impressed. If you are in the market for a new mattress, this is your place!
Steve Reeb
Very attentive. Very knowledgeable staff. Looking forward to a better nights sleep.
glen blackburn
We decided that the queen size was too small for us so Byron is making it really easy to upgrade to a split king.
E M
Finally! My husband and I were convinced that we could buy a quality mattress for a fraction of the cost by ordering from one of the memory foam delivery companies. We tried Casper, Purple, and Tuft & Needle. They were all disappointments. We decided to go to Mattress Firm just to see what they had to offer. We were greeted by a smiling woman named Meghan. We explained our plight and stressed that we expected quality and value. I typically avoid salespeople because I don't like being hussled and upsold. Meghan made it feel like I was a friend, not a sale to be had. She didn't rush us and she used her product knowledge to help us find a mattress that suited our needs. We purchased a lovely mattress and were glad to know mattress firm has a return policy should the mattress fall short of expectations. Well, it hasn't. We've had it for several months now and it's leaps and bounds better than the mattresses in a box. Now if only sales people everywhere could be more like Meghan...
Nan Collins
Courteous service. Don & Brittany were both patient, informative & helpful.
Mamacita Summer
Aliya was so helpful. Looking for a mattress for my guest room. I told Aliya comfortable enough for a few days but not so comfortable where they want to stay. She showed me several options. We picked the one we liked, set up delivery and husband was back home in time for football. Painless, easy, good price. I’ll let you know how delivery goes. Update: they delivered on time and setup the mattress on the frame. Great job.
Joseph Cross
Mike was awesome to work with! Very knowledgeable and patient while he helped us navigate through the process. Highly recommend!
Sean Crawford
Jean was a great sales associate. She was very knowledgeable on the products they had and were selling. I was able to get the mattress I wanted for a great deal and was very patient with me trying out the ones I didn’t like. I highly recommend this store and associate!!!!
Bernadette Outlaw
We got an amazing deal on a great mattress and excellent service from Cora- Leigh! She was super helpful, knowledgeable, patient and just overall incredible!
Meisha Vernell
So I’m giving this a 3-star because I feel like they did ok but not amazing. I went into the store yesterday 8/28/19 and purchased a medium queen mattress that was a hybrid I was told and I also got the adjustable base they advertised for a large discount not free. I financed thru progressive leasing company before I got to the store. (which by the way are amazing) if you download the app you can do the application and pick the store you want to shop at.
Anyhow, I spoke to a lady over the phone melisss & crystal, and specifically told them I was approved for a lot however I DID NOT want to go over $1000 with everything I needed. I explained to them I needed a bed frame, mattress and box frame. They told me about their adjustable bed frame sale and I said cool sounds good but still don’t want to spend over $1000. I was told by both ladies over the phone that I wouldn’t spend no where near that much with the sale. So I went in to the store that same day. Tested 3 medium mattresses on their showroom floor. Even tested two adjustable frames. Loved one and the other was ok. When I asked why the price was so high from what their advertising said the lady took me to the mattresses on the side wall standing up (they were basic everyday mattresses you can probably get for like less than $200 without a sale) and said if you want the sale price (of the $179 they had posted for their queen mattress in the window) you can get one of these mattresses.
I was disappointed and felt misled. Also, I over heard the lady tell another customer that the $62.50 fee would be charged once furniture is delivered. Which made since to me because that’s what the other store I went to did. However, that was not my case. I was charge on the spot (which I didn’t mind because I had the funds and the mattress (not the frame which really was just a headboard because they didn’t have the frame I wanted in the size or color) was coming in two days, so that was one thing I was not happy with.
The other thing is that the lady literally maxed me out my budget and even over my budget I wanted to stay within by $166. So I end up financing $1166 and didn’t get the frame I wanted and I can’t even go to the other stores progressive leases thru to get other things I need for my new house.
As a realtor and sales person myself I wanted to share my own experience so for those reasons, this is why I’m a bit concerned and can not give them a 5 or 4star. The sales people were nice knowledgeable and friendly, however they didn’t listen very well to the customer who wanted to stay within a certain budget. Also I never got a receipt for what I paid for or the breakdown of the charges, but the lady crystal said she was going to find out why their system was messing up. However progressive sent me their info it just doesn’t have a breakdown of the charges or my receipt.
Thank you for the mattress and everything you tried to do, but just listen to your Customer’s true wants and needs next time. I feel like they wanted to get a sale and get the most they could for their commission check and I was an easy way to do that. Which makes me sad and makes me feel uncomfortable a little.
S R
I went in with my husband not expecting to find anything (I like soft he likes very firm mattresses). We had Rakhat help us she said she knew exactly which mattress we would agree on. The VERY FIRST one she showed us was the one we bought. We sampled others after but she knew her products. Not only did we find the absolute perfect mattress thanks to Rakhat, but we also found pillows that we loved. We were so happy with her service and have already recommended her and mattress firm to several friends and family members (I know a family member has already gone in to buy the same mattress). Very pleased with the service knowledgeable not pushy. I worked in costumer servic for years and am generally disappointed when shopping but feel that great customer service is worth acknowledging! Go see Rakhat for an honest sale!
Donna Notti
Very helpful associates. Manager Aliya and Associate Doug were welcoming and made the experience quick and painless. Got a good mattress for a great price and they honored my online coupon code.
Maggie Jahn
We had a wonderful shopping experience and expert help. Mike D. was able to find exactly what we needed and stayed in our specific price range. No pressure sales and delivered on time. Definitely will be back in the near future and highly recommend him and this location!
Christopher Kati
Mike was the best. My wife Leda and I went in to search for a new mattress. Mike talked to us like family members and not a salesman trying to push a sale. He helped us find the right mattress for us. We are so happy with our mattress. Thank you for everything.
Christina Buonomo
We wandered into Mattress Firm at Landstown to just browse for mattresses, and the service ended up being so great that we walked out having made a purchase! All of the beds were of very high quality, so it was difficult to choose the perfect one. Luckily, Mike Donnelly was able to answer any questions that we had, and with his help we were able to narrow down our choices. He was very patient and able to assist us with our needs.
Melanie Wahl
My husband and I stopped in to the Mattress Firm in Virginia Beach at Landstown Center last night. We are newly weds, looking for an affordable mattress to start out with, since we had been sleeping on an air mattress since we got married... Michael G. Donnelly helped us find a mattress we loved, within our price rage and without pushing us! He gave us a great deal on it! We ended up saving almost $700. Wonderful customer service and no gimmicks! We so appreciated his professionalism and customer service. We are so excited to sleep on our new mattress!
Tom McDole
My wife and I were very pleased with Mattress Firm and the knowledge that Don R Dewey Jr displayed with the mattress we were interested in. He answered all of our questions and made our mattress shopping experience very easy. Don went over and above by also calling us after our mattress was delivered to make sure we were satisfied.
Justin Goldstine
Mike Donnelly helped my wife and I so much. We already knew what we wanted and he didn’t pressure us in trying to spend more. He was quick on checking if the items were in stock. Very helpful and friendly.
Donna Squillace
I had the pleasure of working with both Don and Michael at Mattress Firm across from Landstown Commons. I did research before going in and found that they had the best deals. So, I knew what I wanted when I walked in. They were able to listen to my needs and direct me to the right mattress and the right price. They also went beyond what I would expect from a sales person. I was in and out which is important to me with my busy work schedule and three small kids at home. You have to check them out before you make a decision on your next mattress.
Brittany Ham
Great service and great people! Michael was very helpful in helping me decide on a bed, and when I bought a take-away bed and he even helped me get the box spring and mattress into my car. A great experience for a first-time mattress buyer!
derek poyer
Sales experience was pleasant! Mike was great and took great care of us while shopping for our first king mattress!
Joseph Mirabella
I went to the brand new mattress firm in the landstown area. Michael was my sales man and he was GREAT! We went in there to get a bed for my son, he let us try out all the beds and gave great recommendations. The prices were very competitive and the warranties are great. Definitely the go to place when in need of a new mattress!
Jason Buonomo
We went to Mattress Firm at Landstown Commons just to start browsing for mattresses...but we ended up finding the perfect fit for us and purchased it that day. Great service from Mike, who was very patient and knowledgable about the different products they have to offer.
Dondra Snedeker
OMG ! What a wonderful buying experience. I purchased a Tempupedic Bed from Don Dewey this store and was totally impressed with his product knowledge and professional demeanor. He wasn't pushy at all and thoroughly answered each of my questions in a matter that made me totally understand the entire buying process.
He even had it delivered and my old bed carted away three hours after I left his store.
Customer service and pricing/financing don't get any better than this.
Laura Davis
Mike was great! Really enjoyed our sales experience and can’t wait to get our new mattress in our home! Thank you for taking such great care of us!
Andric Gomez
Great service, friendly and very knowledgeable .Nick Cole is highly recommended to go get a mattress and ask for he's help.
Tonic137
My wife and I were in search for a bed and ran across Mattress Firm while driving down the road. We had been looking for beds at other stores but what set this store apart from the others we looked was the customer service provided by Michael G. Donnelly. His expert advice guided us to the perfect bed that my wife and I agreed on! The best part was it didn't break the bank and we left with a really great deal. I would recommend the Mattress Firm on 1908 Landstown Centre Way Ste 100 in Virginia Beach, VA to anyone in the area looking to find the perfect bed at the perfect price with quality hospitality/personal customer service to match.
Lillian Hill
My name is Lillian Hill. My husband and I stopped by Mattress Firm on Princess Ann Rd in Virginia Beach, VA accross from Landstown Commons to take a look at a new mattress. Michael Donnelly assisted us with excellent customer service and no pressure. Although we were only looking, Michael made us an offer we couldn't refuse. No only did we get a great deal, we had it delivered today and will be enjoying it tonight. Thanks Mike. Sincerely, Mr & Mrs Hill.
Denise Koch
Brittany was very informative and helpful in my decision making
Robert Mitchell
Fantastic Experience. Purchased a new Tempurpedic bed at 1;00 today and it was delivered, set-up and the old bed hauled away by 4:30.
Excellent customer service and delivery.
I'd definitely give Don Dewey and the company a 5 star rating.
D Anessa
Mattress shopping is so hard . I have been everywhere. I dont know weather I like firm or soft I have had the same mattress for ten years. Until I worked with Meghan Jilg. She wasnt pushy and she was very informative . And she landed me on the perfect mattress. I love my bed and I'm so happy with my experience . Thank you Meghan
Mitch Aguiar
I had an awesome experience and would recommend anyone who is looking for a new bed checkout this location! One of the members of the staff (Meghan) was very friendly and very knowledgeable. After describing to her what I was looking for in a bed she helped me pick out the PERFECT bed and I couldn’t be happier. Thank you so much!
V C
Associate was awesome. Helped me find the best mattress for price point. Even discounted so I could afford. Reason we keep going back when we need new mattresses.
Sharmane Bernales
Mike was very knowledgeable about all mattresses and was very helpful! We enjoyed our shopping experience with him!!
Patrick Phillips
Mike was great! Helped answer all of our questions and matched us with the perfect bed. Highly recommend this location, ask for Mike Donnelly!
Roberto Valentin
Perfect customer service. Michael the Mattress Firm representative was extremely knowledgeable and kind. This alone will make my family future Matress Firm customers.
Sara Foxwell
Had such a great experience dealing with Meghan! She even made the experience awesome for my eight year old who didn’t complain once! I have referred friends to her and they have had the same experience.
Monica Rollings
Helpful and friendly customer service with 0 pressure to buy anything.
Warranties were explained to us very clearly.
Items to be delivered in a timely manner.
Jessica Leitzel
Our visit today was absolutely wonderful. We were helped by rakhat Reilly she was extremely helpful today and we had total success getting exactly what we wanted! We will always shop mattress firm!
Joseph Cesarski
Superior service. I was not expecting the exceptional service given to my fiance and I by our salesperson Mike. Even though it was near closing time he took his time to ensure we found a mattress we would love.
James Vining
Doug is the man! He was very helpful and knowledgeable about the mattresses. He made sure we had the best deal possible. Awesome experience!
Kristy Jefferson
I had a very good experience here. I came in looking for a new mattress set for my mom. Mike was very knowledgable and helped me pick out a set that I'm sure my mom will love. Thank you!
Dale Hummel
Aliya was awesome. Very helpful. Helped us save a lot of money. Definitely recommend people to come here and get some great mattresses for great prices and awesome service. Thank you!!!!
Jason Stamps
Outstanding and knowledgeable service! Helpful and not pushy. He made sure we were matched to the right matress without trying to upsale products.
Nicole Munshower
We had been looking for a new mattress for over 1 year. Mike at Mattress firm was very helpful and delivery was quick. Thanks again we are loving our new mattress.
Ronald Pickens
The sales person was fantastic, very knowledgable about the product he was selling, haven't tried the bed yet, but will soon.
Miss Lis
Mr. Mel and Zach were professional, friendly and the consumate salesmen. I highly recommend buying your next best mattress from there for sure!
George
Our sales person Rakhat was professional, informative and helped make the decision making process EASY! Will definitely come back next time we are in the market for a mattress
Nicole Dunn
Went to mattress firm for the first time just to look and get some ideas, ended up leaving with a mattress. Sean helped us and was very knowledgeable and provided such great customer service!
Madelyn Carlisle
Kasey was great! She was very knowledgeable and helped me pick out the best mattress for me!
C.D.Smith004
Kim was very helpful and found the best mattress for me. Loved the place and If i ever need another mattress i know where to go. :)
Thomas Still
Great selection and prices. Michael went above and beyond to make sure we got the right mattress for our money. Definitely recommend! Thank you!
Ebony FB
Mr. Mike was extremely knowledgeable and helpful. He definitely helped take some of the stress out of such an important decision.
christina cray
Great customer service, explained differences in mattresses, answered questions well. Not pressured and quick check out and delivery.
Corey M
Second Time buying a Tempur Pedic from Mattress Firm. Went from a Queen to a King and the choices are much greater now. Still, the staff was very knowledgeable and helpful but not pushy.
Monica Reiter
Amia is the best! She helped us and made our experience amazing!
Chris Grooves
Just got a great deal on our new mattress from the good folks down at the new Mattress Firm in In Landstown. Special thanks to Michael Donnelly for all you help finding us the perfect bed!
Dee Williams
My experience was phenomenal my representative was awesome all questions answered expertise information given.
Jelia1000
I have been trying to find a foam mattress to replace the one in my current sofa bed. Rakhat was very patient and helpful in helping me figure out the correct size.
Kristine Wylie
Zach helped us understand the differences between the beds in the store which made it easier for us to pick out the perfect bed.
Margaret Stewart
Great service and excellent prices. Meghan was very knowledgeable and helped me pick the perfect mattress!
Nick Mazula
Had a great experience, Andrew and Brittany were extremely professional and helpful.
Andrea T
Aliya was very hospitable and also very knowledgeable. And I appreciate that real live person experience and not so much as a sales person.
Alex Asercion
Victoria is an awesome sales person she was very knowledgeable and personable I came there and saved money and bought more things with my savings.
Trisha Johnstone
Roy made our experience easy and we feel like we got the best deal on a mattress!
mary rueda
Aliya was awesome! She made the experience easy for us. Will def recommend her service to others
Pete Lawton
Great experience working with Mike @ Mattress Firm VA Beach. We love our new mattress!
M.N. A.
Great experience with Zach at Landstown. Very helpful & knowledge about products. Seamless delivery too. Would definitely recommend.
Shannon Hood
Friendly, knowledgeable service. Excited about mattress, but it was not in stock...fortunately they will have it tomorrow. Will definitely go back!
Michael Bargallo
Rakhat was excellent picked up phone fast and quickly was able to help me purchase a new bed frame! Thank ou
Tina Hairston
Thanks so much Mel Johnson for your kind hearted assistance in getting my LP adjustable bed set up at my new home here in Virginia Beach, VA.
Jihan Musa_Realtor
Mike was very helpful in the purchase of a new mattress set at a great price.
Alexandra Curinga
Rakhat was very sweet and knowledgeable. I'm very glad I bought my mattress from here.
Matthew Chapman
The beds here are amazing service is even better and Kim is great!!!! Make sure to get ur bed here!! Have a great day y’all!
Danielle Guge
Friendly staff. Good prices. Quick delivery. Definitely would shop here again!
Charles Brown
Shaquille and Aliya were helpful friendly and knowledgeable. I found my experience to be a good one all around.
Laura Monroe
Very helpful sales team . Brittney was very nice
Amanda Hendrix
Fantastic experience! Kim took great care of us and got us an amazing deal!!
James Davenport
Megan was fantastic! Great company and products. Love mattress firm
Danny DeSimas
Roy was very helpful
Cristina Alvarez
Joseph was awesome!!! He wasn’t pushy and he got us everything we wanted and more!
Troy
Salesperson was extremely knowledgeable and very courteous and polite
Richard Maynard
Zach was great very patient, knowledgeable and no pressure great customer service
Mark Fales
Very helpful tips to help pick the right bed. Very clear on pricing and other details.
Canaan Fetzer
This is the best ever had a great time team sleep well!!! Kim was the best ever!!
Cindy Seymore
Jean was Awesome a great pleasure!!!! She so knows her stuff.
Becca Miles
Shaquierra was awesome! No pressure and a quick and easy sale.
Ann-Marie Cochran
Zachary was most helpful. Made the process very easy. Thanks
Karissa Panaccione
Kasey was great and I left a happy customer.
Pete Van Heest
Staff really works to help you get the right mattress.
Mommy E
Great help from Jean she got us in-and-out with what we needed lickety split
Kristen Sheehan
Great mattress and great customer service. Mike was the bomb!
Josh LeClear
Great experience with Aliya. Very fast and friendly service.
Ashley Carter
Great customer service. Ask for Mike Donnelly and he will help you out!
George kiesel
Wayne was very helpful. Very non pushy and knowledgeable.
Tron Mike
Very detailed
NYJETS Mancave
Great customer service, ever better prices!
Ellen Lokey
Excellent service, good advice, good price
Cody Logan
Very professional and helpful staff.
Liam Hollowell
The goat mattress king
riley best
Quick and courteous service.
Mike Miller
Brittany was professional, friendly and very knowledgeable about the products.