Reviews of Mattress Firm Wesley Chapel. (Mattress Store) in Tampa (Florida).
Mattress Firm Wesley Chapel
27709 State Rd 56 UNIT 105, Wesley Chapel, FL 33544, United States
Description
Information of Mattress Firm Wesley Chapel, Mattress store in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Wesley Chapel
Sunday
10 am–5:30 pm
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–9 pm
Reviews of Mattress Firm Wesley Chapel
Billie Jo Stewart
I bought two beds from Mattress firm 4 years ago and loved them, it’s time to size up to a king mattress. I called Mattress Firm, they looked my previous purchase up to see the name of the mattress and since it was discontinued they matched me up to what they said was the most similar to what I have. They are very knowledgeable and gave me a great deal as well! Could not be happier with their customer service! Stephanie in Wesley chapel was fantastic, she went above and beyond!!
Emily Osceola
Purchased a bed here at the beginning of July and had a great experience with Linda helping me find the perfect mattress for me. Decided to make a big change from a plush to firm mattress so Linda went over every option with me, let me test multiple beds and answered all the questions I had. Delivery was also super easy. Highly recommend this location.
Ana M
My husband and I were relocating out of FL. We wanted to go with a national store for ease of delivery. Stephanie was our advisor and she was wonderful! Showed us through the models, frames, pillows, and more. The entire experience with Stephanie was a dream. Plus her follow ups and kind note really made our day :)
Mattress Firm don’t lose this associate, her kindness and diligence is priceless.
Sarah Cook
We came here looking to buy a mattress for our guest bedroom at a reasonable price. They had plenty of options to choose from within our price range. Laura the sales associate was so friendly and helpful. We are very happy with our purchase and would recommend this store.
Claudine Wilson
The staff Jon was very courteous and helpful. He made our shopping experience very easy and pleasant. This is my second purchase at this location and so far so good. It’s always nice when spending so much money and the customer service is top notch. One less pain 🙃 …
Sabrina Moseley
Very welcoming and knowledgeable sales staff. Although they provided a veteran discount, their mattresses are still overpriced. I liked that the sales person didn't pressure us at all but I didn't appreciate the store's rigid package deal by not allowing to substitute although willing to pay the difference (i.e. queen adjustable bed frame to king size)
kevin dunn
Will, our salesman, did a fantastic job. He never seemed in a hurry to push a sale or try to sell something we didn’t want. Very personable and truthful. His knowledge was impecable and he let the product speak for itself. He is truly a sleep expert.
Susan S
I went to Mattress Firm on 56, Wesley Chapel, FL to look at adjustable base and mattress. William had me try different firmness. I had looked online but for a bed you really need to feel. There was no pressure from William to buy. I brought my fiancé back that night and we bought our bed. We got the same discount that we could online. If you need a bed try the Mattress Firm experience.
drbantayan
Jon was very knowledgeable at his job. He was a great help in helping us find a great mattress and all the other bed accessories we needed. Highly recommend him to help you out in finding the right mattress for you.
Lindsey Whitmore
From walking in the door at our local Mattress Firm store to delivery our experience has been superb! Delivery was fast, efficient, and done with great care. We are highly satisfied and looking forward to sleeping soundly.
Dan Baker
My wife and I were extremely pleased with our experience in the store this afternoon. We purchased our Tempur-Pedic mattress (I believe from Mattress Firm) about 15 years ago and, due to my fragile back, were in the market for another. We stopped by the store just to get information and were pleasantly surprised with Stephanie. Stephanie was polite, knowledgeable, and patient with us and respected our time. She walked us around the store, answered all our questions, explained options available, and took the time to explain the differences between the different mattresses. At no time did she pressure a sale which made my wife and I comfortable. A couple of hours after leaving the store we called her and made a purchase…It was a Tempur-Pedic for us again. Thank you, Stephanie, for the experience and many thanks for how you and Mattress Firm honors our Veterans.
sandra dixon
Just had a wonderful experience with WILL at Mattress Firm … he was very professional, knowledgeable and helpful. His integrity is top notch!!
Keep up the excellent client service
Very rare these days!!
Despina johnstone
Service was great! Was able to pick 2 beds for my kids and was done with the process within a half an hour. Also found beds way below my budget which was a major bonus!
Susan Hale
The manager and staff of the Wesley Chapel Mattress Firm were very helpful, knowledgeable and professional. They do their best to make sure that each customer is satisfied with their purchase.
Mary Wendelken
The two employees who greeted me were so helpful and friendly. They helped me track down a specific pillow and even gave me about a 30% discount. They went above and beyond. Great experience.
Jeff Barnhart Sr
Started a month or so ago looking at matresses. Looked at sleep number and all the brands of matresses at various retail shops and decided to visit Matress Firm. Selected one based on features and the base. Great experience.
Barbara Ryan
Sales person very knowledgeable and helpful. We have dealt with Mattress Firm several times in the past and always have been totally satisfied from start to finish.
Pedro Berrios
The sales representative was, very friendly and knowledgeable, gave us good advice about the mattress we were looking for.
Christine Boisvenue
They were very professional and friendly. Also very knowledgeable of the type of mattresses and comfort a customer would have.
steve hyde
We went in this Mattress Firm location because we had previously bought there. We had the best sales person which made for an excellent experience. Linda was very knowledgeable, patient and allowed us to take all the time we needed. She answered all our questions and even showed us a video to further explain. She measured different mattresses for us since the height was a concern. We knew we were buying a Tempurpedic but she helped guide us to the one she felt would be best suited for us, after truly listening to our needs. We highly recommend you ask for Linda. Thank you Linda so very much!
Karen Wingert
We bought a new mattress and adjustable base here last month. Stephanie was our sleep expert salesperson, and she was wonderful. We felt zero pressure throughout the process. Stephanie was kind, patient, and willing to answer all our questions. I have to say it was the excellent customer service that gave us the confidence to purchase at this location.
Kristina S.
Howard was my sales associate and he was extremely knowledgeable on every product they sell. He was very professional and helped me find the right mattress to fit my needs. He did a great job at listening to what I wanted/needed and offered solutions without trying to up sell me. Even though the store was busy and he was handling 3 clients at the same time. He consistently checked in with all of us to ensure we were all being helped and out questions were addressed.
Sagnik Mukherjee
One thing I don't like about shopping for a major purchase, such as furniture or vehicles, is that salespeople always seen to rush you through everything to close the sale. On the other hand, they might also waste your time with unnecessary filler that isn't relevant to your needs.
At this Mattress Firm establishment, I spoke with Linda, who maintained a friendly demeanor from start to finish, and struck an ideal balance between the two extremes I mentioned. She quickly identified my needs for a new mattress, figured out my budget, and demoed three or so mattresses that fit my comfort need and budget range. I was pleased that she cut to the chase, but also was patient in answering my questions and concerns. I selected one that I thought was the best deal, and we finalized the purchase.
If I had to buy another mattress, I would certainly visit this store again.
deborah osman
We had a great experience at Mattress Firm Wesley Chapel! Both Linda and Jon were very helpful and knowledgeable. As sales representatives they were both patience and allow us to make a decision without pressuring us to make a purchase. We would recommend going there to make a purchase.
Samantha Qualls
Will was great, worked with us to make sure we got exactly what we wanted at the best price possible, thank you!
Ben Williams
Jon was our sales gentleman. He was amazing, very knowledgeable. Even price matched the same mattress I found online at JCPenny. Highly recommend to anyone looking for a quality and well priced mattress.
Alan Zatkow
Howard is an asset to your company. He is knowledgable and patient and gave me plenty of options. I had a good experience and feel confident in my purchase.
C Woodward
Stephanie went above and beyond helping my Mother receive her new mattress.. My mom fell ill and needed a lower mattress with adjustable head and feet as soon as possible… Thank you for all your help.. recommend with 5 + stars.
Ralph Sansone
I was looking for a mattress I was lost as what I want ed the gentleman and lady that were in the store were extremely helpful I was just looking for one mattress and dox spring and ended up buying to mattresses and two box springs couldn't ask for a better experience very friendly and easy going I would definitely will buy there again!!!!! 🙂
Patricia Driscoll
Everyone was super friendly and not pushy. They were very knowledgeable and truly wanted to give us the best bed for our needs!
Donna-Marie Bettini
Lauren was very helpful. She asked a few questions and steered me to the best possible choice. It was a wonderful experience!!!
Benissa Smallwood
Great top notch service. I went to several other furniture stores but landed with Mattress Firm. Sales representatives were knowledgeable and welcoming. I loved working with Nacha and Howard both ensured all my needs were met. Also special Thanks to Jaime Little for connecting me to the Sleep.com website to ensure I am doing everything possible to improve my insomnia.
Danyari De la Cruz
We went to accompany my sister and her husband to get a mattress and received such an amazing service from Linda. She made sure we understood pros and cons of every option responding all our doubts (even when 2 of us weren't even buying) and provided great service all along.
Totally recommend going here, even if you are just checking out your options.
Lisa Ureña
William provided outstanding and personable service. He listened to our needs and made suggestions. He won our business!
Sally Coviello
Stephanie was extremely helpful, knowledgeable, patient and courteous with me. She guided and walked me through numerous brands. She allowed me to take my time and lay on each bed as if I was laying in my own. My cousin suggested I go to this Mattress Firm location as she purchased her mattress there too. We spent approximately 2 hours at the store and Stephanie did not at any time seem to be impatient with me. Nor was she pushing me with high pressured sale tactics. I am in the process of furnishing my newly purchased 2-bedroom condo, have been to many furniture stores and have been turned off by a number of salespeople. I do not appreciate being followed around the store and constantly badgered as far as getting to the door to leave. My cousin said, "you don't go to a furniture store to buy a mattress". You go to a mattress store and that is why we came to the Mattress Firm in Wesley Chapel. Thank you, Stephanie! I wish you continued success with the Mattress Firm.
Dave Feliu
I originally went a few weeks back when my brother needed a new mattress . We were so impressed at the impeccable customer service, I knew when I needed my mattress where I was going back to. On my second visit I went in and I met the sleep expert Linda (who originally was showing me the various mattresses while my brother was buying his). She was extremely knowledgeable about mattress types and had a good sense of humor to make the whole experience pleasurable. Linda was quick and efficient at checkout and really has me looking forward to a restful nights sleep on my new mattress. I recommend anyone who is looking for a mattress and great customer service, go to Mattress Firm in Wesley Chapel on State Rd 56! You will lose sleep if you don’t!!!
MAW Winterroth
Very pleased with Mattress Firm on SR56. We were treated great... Jon took care of us and set us up with a great mattress set. Will be delivered on Friday and looking forward to a great night's sleep!
Jeff Rhoades
Very personable, very helpful staff! Highly recommended. Stephanie was great!
I.L. Caldwell-Barber
Lauren was awesome and assisted me with patience and knowledge while purchasing my mattress. Jon was pleasant during the check out process.
Jill Sutherland
I received such great customer care from Stephanie. We had payment issues on our end and she was so responsive to help solve the problem. Thanks to Jon for also helping. I would highly recommend!
Chris Sudberry
The two sales associates at the Wesley Chapel locations, Steve and Howard, were exceptional in helping me decide on what bed would be best for me. They both were extremely patient with me and didn’t rush me in my decisions. They also were very helpful in all the transactions. I would highly recommend the Wesley Chapel locations.
Sean Vlogz
Stephanie was very helpful and super nice. Went in completely not know anything about what mattress I wanted and she helped me find the perfect one!
Reinaldo Gomez (Rey)
It was great and wonderful. Mr Howard, made me feel as if I was at home. I appreciate your help and special attention. The delivery was excellent as well. Thank you so much
Jonathan Smith
Howard was great. Very knowledgeable in explaining the differences between each manufacturer and comfort of the mattresses. Made the buying process incredibly easy, fast, and will have my delivery within a couple days. Great prices, great service, and easy sale. Would highly recommend this location if you are in the Wesley Chapel area. Ask for Howard.
Paul Ross
The sales rep was awesome in helping use pick the perfect mattress and there was a lot to chose from.
Amber Gundlah
William was exceptional in helping us pick out our new mattress!
DRMiller111
Great staff ! Representatives were informative and not pushy, let us browse and ask questions. Worked with Natcha and she helped us choose the best value and took care of the purchase process quickly. It was a pleasant experience !
Corinna Duperry
Linda is the best! She got us the right bed at the right price for our parents! She has access to multiple locations in the area including the outlet store. No need to travel far to get this deal, she's right up the road. Also multiple financing options to meet your needs, definitely accommodating to all.
Taylor Potts
Very helpful staff that helped guide us to pick the best fit mattress for us!
Kevin Wang
Josh is very knowledgeable, and very patient getting us what fit our need. He even throw in a latex pillow that may wife love for free! Good people to work with!
Jessica Abbajay
Went to go find a replacement for a mattress I've had for a decade that's now sagging and reaching the end of its life. We were greeted by Linda who was very informative on all the mattresses and not hovering at all! I love when a salesperson actually allows you to test the products without making you uncomfortable and we felt very welcomed and at ease around her. If you're looking for a new mattress, definitely check out this store!
Samantha Welch
We showed up and from the start they were very helpful in helping us find the right matress for us. Linda was sweet, kind, and helped us and we got a great matress and adjustable bed for a great price. There was also a man there I can't rember his name but he was fantastic at explaining everything. I would definitely recommend this store. It's the best one we've been to by far. They care about the customer and want they want/need.
Manuel Rosa
Linda at the Wesley Chapel store was more than accommodating, friendly and very knowledgeable about the mattress industry. She was open to answer any questions and concerns we had. Linda is a top sales person and her personality fits very well with her job at Mattress Firm. Kudos to management for hiring people with the right skills.
Peter Franco
We worked with Howard Alexander who was very knowledgeable. We were going to shop around for a mattress, but his knowledge convinced us to buy from him right now.
Then, 2 weeks after the delivery, we found a hole in the adjustable bed frame/base. We talked to Howard and he was able to replace the entire base for us. We are very happy with Mattress Firm, especially Howard and we highly recommend everyone to shop at the Wesley Chapel Mattress Firm store.
Natanya Miller
Howard did an amazing job making sure we were satisfied with our purchase. Amazing customer service!! I would definitely be purchasing my next mattress with him.
Mark Prater
OMG
Once, again Mattress Firm has set the bar on quality products and services...
Cameron Igar
Linda was the absolute best experience I have ever had at any retail store. She was so inviting and welcoming, while at the same time very knowledgeable. Give her a raise:)
Lexxy Corsello Murphy
Linda and Natcha help me and my sons pick out the perfect mattress sets today. They were super patient, kind, informative and helpful. I will definitely be coming back.
Donald Thurman
Friendly, knowledgeable staff that met us right at the door. Natcha was great in helping us choose our New mattresses. We will definitely reccomend her and the store to our family and friends for future purchases.
Donna Barger
Great service from Howard and Linda! Needed an RV mattress and was given choices and was even able to test them in store! Offered helpful advice on care and protection also... :)
Manda Desai
Linda helped me choose a mattress and a base that was right for me. She was very knowledgeable, professional and approachable. I highly recommend her.
Noha Nasri
Good selection of mattresses at competitive prices and the Customer Service is exceptional! Linda was very knowledgeable and a pleasure to work with. Highly recommend.
Ravol
My son and I had a great experience here, Jon was a great help in picking out a mattress for my son
Michele Wolfman
We love mattress firm! We had ordered a queen mattress for my stepdaughter and loved the mattress, delivery and customer service so much we called back that day and ordered a king mattress for us!
Josh was absolutely amazing! He found us a great mattress, in our price range, and arranged for delivery on the day we needed it!
Highly recommend!
Frances Gonzalez
We had been back and forth looking for the perfect mattress and even considered one of those online mattresses. Howard and Linda were very attentive and full of knowledge and knew what we wanted! Needless to say we are happy with our purchase and how helpful the associates are! Thank you again Howard and Linda!!
desiree trader
We had a wonderful experience choosing our new mattress yesterday. After trying out several different ones, we told the salesperson, Nacha, what we were looking for. She narrowed down our choices to two, and gave us the most comfortable pillows so we could lay down till we were comfortable with our decision. We didn't feel rushed, and she went through all the features and got us just what we wanted. The only downside is that it won't be delivered for two weeks. But we can't wait!!!
Ashlyn Reiswig
The Wesley Chapel Mattress Firm did a great job with my mattress shopping experience. I appreciated the friendliness of the employees and how helpful they were in helping me find the best deal. Lenore Vitta was very helpful, she was great with discounts and price matched my mattress. Overall very happy with the customer service I received at this location and the deal I got!
Jona Castillo
I rarely leave a five star review. This location, company and sales staff went above and beyond to ensure our experience was stellar. We worked with Tarek and he was phenomenal! I came in on a Friday afternoon and left with a quote for over $2500 LESS than what other furniture retailers were giving us. I was looking for a queen bed, mattress and adjustable King size base without the typical heavy pressure sales staff breathing down my throat.
We originally purchased a queen mattress and bed with Macy’s and have had nothing but issues with them regarding the purchase. After the delivery of my daughter’s bed was delayed for the 3rd time (we’ve waited for over 5 months!) I began shopping for other options. I wasn’t expecting to find everything I was looking for at Mattress Firm, to be honest. However, Tarek walked my daughter and I through their promo specials and was extremely patient as my daughter looked for her bed and mattress. I applaud him because she changed her mind about 3 or 4 times with each item 🙄Of course the one she chose was more than I originally planned on spending, so Tarek did everything he could to get us the best deal. He was very good about finding us what we needed without the added salesman high pressure and typical up selling tactics you get from other retailers. I returned later that afternoon to complete the purchase and Tarek was very busy and the only associate in the store, but he made sure to make me comfortable while I waited (I’m extremely petite and 6 1/2 months pregnant.) He was personable and made sure to explain everything thoroughly. Even though the phone was ringing off the hook, he made sure that we were happy with our purchase and weren’t neglected in any way.
I was beyond thrilled to not only save a ton and get a better deal, but to have the delivery scheduled within the week. With all the complications that Covid has caused, it’s evident that this company has their ducks in a row. We will now only be shopping Mattress Firm for our bedding needs. Don’t waste your time and money with other retailers, if your looking for a good deal, personable service and a quick delivery, this is your best shot! I’ve spent 20+ years in retail management and would have easily poached Tarek as a part of my sales team if I hadn’t retired from that industry. If I had known that this experience would’ve been this smooth, I would’ve shopped them first! Value, quality, and a dying breed of customer service is what you’ll get when you shop here! I’d leave 6 stars if I could!
Angela Gruenberg
Wow! Who would’ve thought shopping for mattresses would be so fun! Do not go anywhere else. Make sure you come to this location and see Linda!!! My family just moved to Wesley Chapel and Linda really helped us get our beds in order before the move. We were on a serious crunch time and she stayed later and went above and beyond to get us exactly what we wanted. We ended up buying 4 sets for the new home and we laughed the entire time. Thank you Linda for the amazing customer service and now we are lifelong mattress firm customer. And also Natcha was so helpful and made sure we were all set!
Billy Enfinger
Josh was great he got us in the mattress we wanted, while staying in our budget. He was very patient even though I asked him a million questions and tried every mattress there. It was delivered today with no problems. Delivery people were very professional and set up was a smooth process. I will always come back here to buy my mattresses in the future.
susan moore
What a wonderful experience we had shopping for a mattress today. Our salesperson Linda was excellent and made mattress shopping fun! Linda was very knowledgeable, honest and extremely professional. She listened to our needs and offered a variety of selections that were conducive to those needs. We chose the perfect mattress for us today. I would highly recommend Matttess Firm to my friends and family. Linda Bidetti was phenomenal!!
Dahveed Montané
Customer service was great and I'm happy they had a comfortable mattress at a great discount for me. Only wish they offered natural latex and organic cotton choices. I'm willing to pay more for making sure we take good care of mother nature.
Negin Ashki
Genaro was amazing in helping me find the ideal bed. Thank you so much.
Teresa Skinner
Steve was great, this was our second experience with the chain but the first time we purchased in this store. About 5 years ago we bought a queen mattress there and we loved it so we wanted the same mattress but in a king. We told Steve what we wanted and he showed us the mattress we asked about, and did not try to push us into something else. I love it when a sales person actually listens to me. He got us in and out with everything we needed and had the mattress delivered the next day which blew me away because it was a Sunday on a holiday weekend! The delivery guys were great (even wore the booties) and were very polite and on time. Great experience, I know where I will be buying any future mattresses I may need.
Bridget Leigh
Stephanie Was a great help in picking out our perfect mattress!
Myron Cooper
Excellent service by knowledgeable salesperson! It was nice that the set I purchased was in stock and will be delivered!
Kimberly colman
We went into this store just to check out their labor day sales and to compare prices. We did not intend on actually purchasing a mattress on this visit, however, Josh was so helpful and knowledgeable. He made us feel extremely comfortable and did not make us feel pressured. We felt he had our best interest at heart. He was very thorough when it came to determining mattress preference for us. We could not turn down the deal he worked out for us.
Mark Manns
My wife and I went into Mattress Firm to shop for two new queen mattresses. We were there within an hour of the store closing so we thought we'd just look around. Thanks to the great customer service from Tarek, we were able to find the beds we wanted at a tremendous price. Tarek was very patient with us while we were shopping, even stayed 15 minutes after the store had closed to answer all of our questions. The beds were delivered quickly, just two days later on a Sunday which worked out perfectly for us. Overall it was a great experience and excellent value. The delivery guys were great too, fast, friendly, and professional. I highly recommend this place if you're in the market for a new bed!
Jose Suarez
Incredible service by Howard and Linda!
Went into Mattress Firm not knowing what to expect. It was the first time my wife and I were getting ready to make real investment in a mattress. The fact of the matter was we went into it completely blind. You just don’t know what you don’t know.
We were pleased to have met Howard who greeted us right away and asked all the right questions. His approach was all about discovery and seemed completely invested in finding out the what’s and why’s so he can guide us with recommendations. He was very informative and made us feel comfortable about the process.
We took a day to shop around at other stores but decided to revisit the mattress Howard helped us narrow down to the previous day. Came back in late in the day (about an hour before closing time 😬) and we were again greeted warmly at the door. This time by Linda. She affirmed all the information we learned from Howard (though we hadn’t clued her in on our previous visit). She also made us feel at ease about the questions we had and made it apparent that she was truly interested in helping us make the right decision.
My wife and I couldn’t be happier with our experience with Linda and Howard. Mattress Firm is lucky to have them, and we’re certainly glad we decided to make the visit when we did. A definite recommend.
Augusto Sellhorn
Josh at mattress firm At westly chapel was amazing. Super helpful on the phone, clear with the options and not pushy. We bought a box spring from him and he even showed us the type of knot we can make for moving stuff like this with our car.
He was so pleasant and nice to us even my daughter commented about how helpful and nice he was. I never give feedback on this stuff , but make sure all your employees are like him and your business will do very well!!!
Ashley Rivera
I had a great experience at Mattress Firm. Tarek attended to me and was very knowledgeable and answered all my questions throughly. I ended up purchasing a Serta Hybrid with an adjustable base. He helped me take advantage of all the sales and made me feel very confident in my selection. Will recommend to anyone!
Maria Macedo-Rea
Linda was extremely helpful and knowledgeable. She helped us pick the right mattress for our needs without being pushy. We made use of the price match policy. We’ve been shopping in this location for years and will most definitely continue.
Paul Greene
I had a great buying experience with Linda at the Wesley Chapel location!
I called in and explained that I was going to have to come by on my lunch break and that I didn’t have much time to spend, or truly even know what I was looking to purchase.
Linda was incredibly helpful and was able to direct me towards a mattress I thought was perfect. I was in and out with a new mattress within half an hour.
I would highly recommend Linda at the Wesley Chapel location.
-Paul Greene
Chelsea Auslander
Howard is unbelievable, although a Steelers fan 😏, he is an amazing asset to this company. His product knowledge is incomparable to any employee in any store that I’ve met in Tampa, to date. I’m grateful to have had him as our sales associate while shopping for a mattress to meet the needs of my back pain. …
Nancy Lynch
The mattress was exactly what I was looking for, for my grandson's new bed. It's perfect, it was on sale (half price), AND my sales rep Terek was fantastic! I had to use three different forms of payment and he was so patient. Thank you again!
Antonio Ortiz
Linda was our sales person and she was an absolute joy to work with. She was very attentive and sensitive to our needs especially to my wife which has limited Mobility.Linda was very thorough and made us feel very comfortable . When the transaction was over, we were completely satisfied with our purchase . We highly recommend you get your mattress from her!
Jack Crawford
Stephanie was fabulous, she gave us a full explanation on everything and gave us price breaks where she could.
nursenikkia
Linda was very friendly and knowledgeable about mattresses and in helping us find the right mattress that would be best for us. Keep up the good work! Thank you!
Ken Vinson
As soon as we entered the store we were greeted by Natcha. She was very polite and helpful with our needs. She inquired about our reasons for stopping by and proceeded to ask the right questions in order to show us product.
I advised her of the spend I had in mind and she moved us in that direction. Natcha was very educated in product knowledge and that helped us in our decision making.
Maria Olmeda
Professional, knowledgeable, and super friendly. Linda and Natacha were amazing. I needed to buy a mattress on a very limited budget. Linda was able to find me a great deal on a mattress and a platform within my budget. Thanks again!
Lacey B. Smith
Awesome customer service provided by Howard G. Alexander. His attention to details and thoroughly explaining the features of each mattress made it so much easier for us to choose the right ones.
Thanks Howard!
Katerina Schlabowske
I had a great experience at this location! As a graduating college student this was my first time shopping for a real, lasting mattress. With that being said, I was on a budget and still was able to get a Beautyrest mattress for almost half the price with the help of Steve and Josh. These two are very understanding and willing to go the extra mile to work with all the customers’ needs, including calling other store locations and looking into available clearance items. Would highly recommend checking out this location while on your mattress hunt!!
Gary Osborne
Josh, the Manager, very patient and knowledgeable with our questions.....As well as very professional in going the extra mile to get our mattress delivered more quickly than customary.
Great experience; great price/value....and non pressuring and friendly group of folks.
Thanks! Gary and Lorri
Sumer Samhoury
After many attempts of trying to buy a mattress by only reviewing them online and being completely unsatisfied when they arrived, I realized that I HAD to sleep on them before choosing THE ONE. So I finally took the time to go to Mattress Firm in Wesley Chapel and was immediately greeted by Ms. Linda Bidetti who patiently walked with me from mattress to mattress through the entire store explaining the different materials used in the different name brand mattresses. She waited patiently while I slept on each and every one and listed pros and cons while I closed my eyes to see if I liked or hated it. Linda helped me stay within my budget and offered me water to further improve my experience. She explained every bit of the process thoroughly so that I felt “comfortable” with my final decision and purchase. I will NEVER shop online for such an important choice ever again!
Cindy Gilbert
The level of customer service has gone about and beyond from this store.
Tara Caesar
Josh N. Was excellent!! I have never had a better experience trying to buy such a big purchase. He worked so well with us and was patient, kind, and extremely informative. Absolutely recommend going to this location to buy your mattress with Josh. Made all the difference to us!
Christa Garoutte
From the time we walked into the store we were treated very well. Howard, the manager, was very patient in explaining all the differences in mattresses and adjustable bed frames. Definitely recommend Mattress Firm in Wesley Chapel.
Jazmine Carter
Linda is Amazing! You'll be in such great hands!!! I love my new bed, thank you for going above and beyond 💕 💗 …
marcos caldas
Well educated and professional people. They have a high knowledge about mattress. Prices are fair, product with quality and delivery fast!
Tammi Channell
My parents took me in and bought me a new bed. Josh was amazingly helpful and kind. My new bed arrived as scheduled. Will admit that I was not impressed with the delivery team. Called the store the day after Memorial Day. Josh answered the phone. I reminded him who I was, and again he was just awesome. Told him about the dirt spots and my experience with the delivery team. He apologized and said he would make a call and get back with me. Received a phone call back within 15 minutes. He scheduled another delivery for the next day( at no charge ). The new team came in and switched the bed out for another brand new one. Can't say enough of how much I appreciated how he went above and beyond. Would highly recommend him. Thank you again. Truly love my new bed. Can't wait for my day to be over so I can go home a snuggle in🧡😊
James Hubbard
We are so glad that we decided to visit Wesley Chapel Mattress Firm this evening. After purchasing a purple mattress online and being disssatisfied with the choice, it was great to work with Joshua. He was very professional and really took his time with us; we felt that our mattress choice was the best option for us. Thanks for all your patience and knowledge about the variety of mattresses available in your store.
Ari Chavarria
Natcha was great in helping us choosing the best mattress for us. She answered all our questions and showed all different options that fitted what we were looking for. She even stayed little later to finish our purchase. We can’t wait to sleep in out new mattress.
Shima Tahaei
We went to Dale Mabry branch but they were closed an hour earlier than the announced working hour!
Then we decided to call Wesley Chapel one.
Steven Theiss at Wesley Chapel branch was so nice and helpful. Even though we were late and they were closing in half an hour, he dis not rush us at all! He recommended several mattresses and I literally lay down on ALL the mattresses in the show room! He was patient and very helpful both to find the right mattress and to apply any discount he could.
Deanna French
My boyfriend and I have been in need of a mattress for a long time! From the time we walked in the door the store managers Steve and Josh were ready to assist us. They were very helpful and didnt mind us laying on every bed to see what was best for us. They even asked us questions about what kind of sleepers we were to help us find the best fit. (Belly, side,back, hot, cold, that kinda thing) After a little while, with the help of both we made a decision. They were attentive and very knowledgeable about their products and what they were made of and what is good for different people. They had a sale going and and they did everything they could to save us as much money as possible. We also had our two daughters with us and they even had a little lego table in the front of the store to keep them busy. The whole experience was great and they were both very personable and kind. I would definitely reccomend this mattress store and even go back in the future! Thank you both! Y'all were great! Can't wait to sleep on it!!
Murdock M
Chris was such a pleasure to engage with, very knowledgeable and taught me what kind of mattress would be best for the type of sleeper I am and why. I told him I’d need to go home and go over my budget due to the payments being more than I could handle he listened and wasn’t pushy. We spoke again and He went above and beyond to get me the mattress I wanted and at a price point that I could afford! I couldn’t be any happier a King for the price of a Queen for the sale they had going on!!!
Sujey Pere
Josh was great. He was very knowledgeable and friendly. We walked in just to look and we walked out with a mattress and adjustable base and still did not break the bank. I truly recommend this store and they do not make you feel pressured to purchase anything and really work with any budget.
L Spinella
Mattress Firm did not enter our minds when out shopping for mattresses, but saw them as we passed and decided to stop. We've been to other Mattress Firms before and never received help, recognition we were in the store, nor found anything we liked. At the Wesley Chapel store we were greeted at the door as we got out of our car and immediately received information to assist us in finding the correct mattress for our son. Antonio was great in assisting my son on his quest for a mattress suitable to his tastes (and sleep habits) and for the right price (thank you Craig!). Papa Greek worked wonderfully with us in finalizing our purchases. These two gentlemen worked as a great team to be sure we had everything we needed for the final set-up. Thank you guys for being so friendly, informative, and helpful - love y'all's sense of humor!! I recommend the Wesley Chapel store to everyone shopping for a new mattress!
motoole121
ABSOLUTELY LOVE THIS PLACE! Chris, the store manager took excellent care of us. We were there about an hour, had us try numerous mattresses, answered all of our questions(very knowledgeable), & gave us an incredible deal...SAVED JUST UNDER $1400!!! w/ all the discounts & freebies they threw in!(FREE ADJUSTABLE BASE...REALLY?!?) With a 120 day trial, theres absolutely no risk of getting stuck w/ a mattress you wont like, simple return it. This place has a customer for life!
Edgar DeJesus
Samantha and Virginia made our experience the absolute best. My wife and I visited numerous retailers and none compared to the customer service Samantha and Virginia provided us from the moment we entered the store.
The were not pushy at all.
I highly recommend purchasing your next mattress from Virginia and Samantha at the Mattress Firm Wesley Chapel, 27709 FL-56 #105, Wesley Chapel, FL 33543.
Karen Niswonger
Went in to the store to begin looking for a new mattress. The staff was very friendly and helpful and recognized that we were "just looking because we were planning to make a future purchase. Staff immediately began to ask questions and educate us about what we would want to look for when purchasing a mattress. The staff worked together which really enabled us to wonder and learn and make a decision much sooner than we anticipated. We decided to purchase two mattresses -- one for us and one for our teen-age daughter. We are externally pleased with our decision.
Sariah Dyke
I stopped in with my mom to purchase a new mattress for her. I thought it would be some long drawn out thing that would likely take up the rest of the day, I'm so glad I was wrong. We were in and out in 20 minutes, Virgina was amazing!! She was able to pull my mom's order from almost ten years ago and had us all set with delivery and a few extra special requests in no time. She provided excellent customer service. When it's time to purchase a new mattress for myself I know exactly where we'll go.
Cris Olerich
Howard was great helping us select our new mattress. Found him to be very knowledgeable. Highly recommend!
Edris Morse
Josh was extremely helpful throughout the whole process! He took time to explain to me all of the different mattresses and adjustable bases. I highly recommend going to see him if you’re in search of either one.
Update: I ordered my matress and adjustable base from the Wesley Chapel location but was having it delivered to Pensacola. Upon moving i was twice delivered the wrong adjustable base. I tried calling the store where i live now (Pensacola) but i didn’t get much help. So i decided to call the Wesley Chapel location and speak to Josh about the issue... but he was on vacation. I was however able to speak with another employee, Natcha, who went above and beyond to make sure that i got the right product AND that it was delivered to me ASAP! Two thumbs up for the whole crew over at Mattress Firm in seedless Chapel. They really know how to take good care of you!
Isabel Martinez
Virginia M. and Brad (the short guy that was trying to speak Spanish) were amazing. She listened to our needs and wants and was able to get us the perfect mattress at a great price. We spent the whole day looking and were about to give up when we saw the signs for mattress firm. We figured why not try just one more place and we couldn't be happier. Not only was our mattress perfect but delivered an hr earlier than we expected. Thank you all so much. We would definitely recommend this location!
K. Miller
The staff very patiently explained all the products and what works bests based on how you sleep. Got discounted prices and quick delivery.
Maureen Jackson
My husband and I had a wonderful experience purchasing our mattress! Asian Steve was awesome and very knowledgeable. He had us trying several different ones to make sure our needs were fulfilled. Thank you Steve for all of your help!!
Maria Brueck
Linda was very knowledgeable, helpful, professional and pleasant. We will definitely recommend Mattress Firm to our friends and family.
Charlotte Tenney
Marcus was excellent. She found the mattress I needed at the price I could afford. She also was extremely helpful setting my delivery.
wendy vega
Absolute pleasure to work with! I called at 4:30pm and needed a full box spring. They facilitated my order over the phone and by 6pm I was able to pick up my order at their Riverview warehouse. Natcha was very nice and helpful! I was impressed by their service level, great place!
Evette Shiver
Just bought a beautiful Simmons Beautyrest from this Mattress Firm location. Although I did my homework and I knew what product I wanted, Brad was extremely careful, informative, and helpful in guiding me to make the best choice tailored for my needs. It was a great, stress-free experience with no pressure!
kelly lee
We had the pleasure of working with Josh this evening and want to take the time to give some feedback. Josh was extremely helpful and knowledgeable. He listened to our wants and needs and gave us the best options. We look forward to our comfortable nights of sleepzzz to come. Thanks Josh! We will be back of the combo!
Jake Eppert
I went in one night about 30 minutes before closing and met Brad at the front desk. He was the only one in the store and was quick to meet me. His knowledge, experience, and straight down to earth personality was huge for me and I knew within 5 minutes that I was going to buy from him. It was just a matter of finding the right mattress.
That's where knowledge kicks in. He asked me what I was looking for and what my price range is, and frankly I didn't know because I've never purchased a mattress before. He showed me to a bunch of examples and I tried and tried and then one he showed me (Beautyrest Black Hybrid Gladney) was an instant yes. The second I laid on it I knew it was the one.
Another customer came in and he tended to them while I soaked into the awesomeness of my soon to be new mattress. He was back and forth with me and the other customer while both of us made up our minds.
By the time the other customer purchased his mattress it was right at closing time and I decided I wanted to give it a week to get my finances in order and Brad was very understanding. I work in sales so I know how annoying it is to spend time with a customer and they end up not purchasing. While I wasn't ready to buy that night, I told Brad that I was sold on him and the mattress, I just needed to be ready and I would definitely come back in to see him.
Sure enough, a week later I returned and happily purchased my dream mattress and I absolutely LOVE it! With the new Beautyrest black ice pillows and new bedding, I have gotten the best sleep I've ever had.
Thank you BRAD for being an incredible knowledgable and FUN person to work with. I will definitely recommend you specifically to any friends or family looking for a new mattress.
Thanks again!
Jake
Briana Birch
I went into Mattress Firm looking for a king size mattress. Brad immediately spot me and was extremely helpful figuring out what I needed and the best deal. He even was able to get the bed to me that night! I've slept like a baby since. Thank you Mattress Firm and especially Brad!
Jean Hernandez
The store manager Josh and assist manager Steve were really helpful and went above and beyond with their service. They really helped us out when we were looking for a queen mattress and a very limited budget. I highly recommend this place when searching for all your mattress needs.
José Luis Avilés Peña
I wanna thank Linda for her excellent service. She answered all my questions and was not pushy to make the sale.
Rachael Gandy
Absolutely amazing experience! We came in to replace our mattress and we were welcomed with warm and friendly sales reps who truly wanted to find us the best mattress. So happy with our shopping experience!!
Thomas Spock
Manager Chris was very helpful and spent time with us explaining the difference in mattresses so we knew we were getting the right one. Prices were reasonable and with special we were able to get an adjustable bed frame for a good price.
Pablo Galarza
My wife and I suffer from neck and back problems due to car accident and on the job accident. We been searching for comfortable pillows for a long time and have not found the proper pillows, as a result we have compiled a collection of brand new pillows which we have stocked for guest. The lady associate was very friendly and knowledgeable of the available pillows in stock, she was able to recommend a pillow which we have now used for 3 days and we can honestly report a very comfortable sleep and a decrease in morning stiffness. In addition, we also needed railings for a bed which we have been unable to find in a long time, the associate was able to find it immediately on her computer as we described what we were looking for. Now, we have a guest room ready to go along with the extra pillows we have stocked.
I'm hoping to go back soon to seek her help in finding a very comfortable orthopedic reclining mattress. I accidentally threw away the receipt which had her name and order number.
Jerrica Sawyer
Josh the store manager helped me. It was very important to me to find a good mattress and pillow to achieve a good nights sleep. He was very helpful and patient with all my needs.
Jeaker7873 Music
Fernando and Steve were great. Never felt presurred to buy at all. They were very informative and knew the products well, they even went above and beyond and got us a great deal! We highly recommend Matress Firm of Wesley Chapel!
William Rublee-REALTOR
Thank you for your assistance in help choosing the correct bed for my needs. The staff was knowledgeable and courteous. Great experience overall. Thank you Howard Alexander!
Victoria Fuentes
Had a great Experience With Les Freeman Today!! After going to 3 different mattress stores Les got us the very best deal on the mattress we were looking for. Will for sure recommend everyone we know to this store.
Edwin Millan
We recently purchased a mattress online and although it was a easy process, nothing beats hands on. With that being said, my wife and I went to a local mattress store ( MATTRESS FIRM ) and had the pleasure of being helped by Britton. He knew everything about all the merchandise and was able to get us matched up with or perfect mattress. I strongly recommend going to see him at MATTRESS FIRM Wesley Chapel. Shout out to you Britton, thanks again.
Abby Jarboe
Brad did an amazing job helping us find the best mattress for us after some not so great experiences at other stores. Brad didn't just sell us a mattress, he also bought our loyalty!
D FOREMAN
Joshua was awesome. He knows everything you need to know about mattresses. He made my purchase easy and informative. I enjoyed every minute. Must come here if you need a mattress
Nilesh Patel
Stephanie was very helpful walking me through all the options and wasn’t trying to just make a sale.
Would definitely go back!
Zandra Peterson
Was fast and I found what I wanted right away.
Andres Caesar
We had an amazing experience buying two mattresses for our new home. Josh N. was fantastic and helped us out through the entire process! We could not be happier!
Celeste Miller
the sales women (lauren) we had was absolutely wonderful...very into the customers needs n wants...just great..
Jennifer Enfinger
Enjoyed working with Josh , very knowledgeable about all brands and types of mattresses. He had lots patience with us literally trying out every mattress in the store!
Dawn Krause
Sales people were not pushy. Jin was very knowledgeable, polite, fun and attentive
Rita Wilson
My husband and I were shopping for a new mattress today and we were very impressed with the selections that we had to choose from. "Papa Greek" was very helpful and really gave us a good deal. Can't wait for it to be delivered.
A.J. Hlavac
Josh was so helpful! I’ve never bought a mattress before and he was there to answer every question my mother and I had (we had a lot). He was also willing to give me the best deal for my budget.
Amanda Arruda
I went and just bought a mattress today from the mattress firm in Wesley Chapel on State Road 56 I had a really great experience my sales person was great she totally understood what I wanted and worked with me on getting the best deal her name is Natcha I would recommend her to anybody looking for a new bed
Ivonne Polanco
First off, awesome 4th of July sale going on. We compared prices with Ashley furniture and Haverty’s and found everything we were looking for all in one bundle! Jonas helped us today and was very pleasant and easy going. Thank you Jonas😁😁 🇺🇸 …
Andrea Koloski
Great experience with Mattress Firm. Steve Theiss was very helpful and patient. And the delivery service was excellent. I would give that whole experience with Mattress Firm a 10. 10 being the best.
H R
Very happy with the professionalism of Les, gave in detail the items on hand and helped me pick out the ideal mattress, during this pandemic it’s good to know we have other heroes to assist us in other needs’!!! Thank you Mattress Firm at 025027
Also assisted in my significant others choosing, two happy customers walked out of MattressFirm 04/26/2020
joan heitzler
The gang at “our” store have been so fabulous and easy to work with. Although we don’t buy a lot of mattresses usually, we ALWAYS will buy at Mattress Firm❣️❤️
Arthur Porter
Outstanding assistance from Associate Josh. Could not have been more helpful providing info, help and assistance making a major purchase on the phone.
I felt like I was actually at the store instead of on the phone- fantastic experience.
Hunter Spencer
Stephanie was extremely nice and very knowledgeable and helpful. I highly recommend her and hope to work with her in the future!
Louise
My husband and I give Howard 5 stars for excellent customer service for helping us find the right mattress and adjustable frame.
Nick Lacy
Les was friendly, professional, and extremely knowledgeable. We told him a couple things we liked and didn’t and he found the perfect bed for us. Very impressed and will refer everyone to him.
Benjamin Cruzado
I highly recommend this store. This place is by far the most professional that I've been to and has the best prices. Josh was the most knowledgeable, and personable individual. He made us feel right at home. I highly recommend it. My intentions were not to purchase but I could not turn down the deal that he gave. Thank Josh, you rocked!!
Cristina Melendez
The store was busy, but Natcha took the time to ask me how she could help me. I had an idea what I was looking for as I had already been online. I wanted to check out the mattress before purchasing. Natcha was very pleasant and answrred all my questions. Great job! =)
Harrison Coffey
Was greeted very well at the door she showed us around so I exactly what we needed and took care of what we needed and had it shipped to our door within two or three days was very satisfied five stars thumbs up
Bryan Payne
just bought a mattress from Josh at the Wesley Chapel location and I can't say enough about his customer service skills and how knowledgeable he was. I would recommend mattress firm right next to Sam's club in Webb City Chapel any day of the week.
Susan Fischer
Les was knowledgeable and professional. I did not feel any pressure to buy. He was both patient and friendly. I am looking forward to my new bed! Thanks, Les!
Trish Leto
My husband and I went to Mattress Firm at The Grove to get ourselves a new bed because I suffer from severe sciatica and need better support. We walked into the store and were immediately greeted by Kevin, who was not at ALL pressuring, but more open-minded and kind to help us find a mattress within our budget. In no time at all, he showed us a floor model which we laid on. We were so happy with the comfort, we purchased our BRAND NEW Sertapedic Memory Foam King bed which gets delivered tomorrow evening and will thus guarantee me a solid night's sleep with NO MORE BACK PAIN. Kevin was incredibly knowledegable and kind, and was sure to cover all of the details of our purchase. I gotta say, if you are in need of an awesome mattress from an awesome company, go see our new friends at the Mattress Firm at The Grove in Wesley Chapel. Tell them the Letos sent ya!
Desiree Dillard
Josh was super helpful in fitting me for the right mattress and made sure I had the best deal possible! Please visit this location if you are looking for a new mattress! Definitely a stress free experience.
Brenda Gonzalez
Great service, my sales rep Natcha was very pleasant to talk to and helpful my mattress came damaged but she took care right away! Very pleased with my experience
Devra Vest
Howard took his time helping us make our decision and was friendly and knowledgeable about all the products. Would definitely recommend Mattress Firm Wesley Chapel.
robert bennefield
Howard was very knowledgeable and respectful of my time. Would look forward to dealing with him again.
Jenny Ramirez
Excellent service thank you, Lauren, for your assistance thank you thank you!!
Janice Silva
Good service by a sweet woman whose name starts with Neth( I don't remember). She was very informative and listened to my needs. Today Sunday the 31st of January 2021. Thank you
Pavel Golovenkov
Perfect experience!
Very friendly service and a lot of options are available for purchase, definitely will come back for our next mattress!
Yvonne Marie
I worked with John who I "think" was the manager. He was very nice and helpful. I highly recommend considering Mattress Firm and John for your future mattress needs.
Brandon Smith
Great customer service. Linda was Amazing. No pressure selling. It was the best experience I have had buying a bed
Jatin Patel
Josh was amazing he we got a really good mattress for a good price with bonus pillows. Will definitely return again due to the service and the price.
Don B
We had a great mattress buying experience with Josh & Chris. They are both so knowledgeable about their products and explain it really well.
William McLeod
Super friendly staff and very knowledgeable. Les was a great help and helped me find the perfect mattress for my needs.
Jason Rewald
The friendly staff, April and Scott were very helpful.
They hooked us up with savings, and nailed the delivery timeframe. There were a lot of beds that day, they helped us pick the one. Remember go green.
Edmund Gegan
Chris Vogias was great with us. Patient, no pressure. We are mattress shopper veterans, and found mattresses there which got great reviews and at great prices.
polo walker
The lady that helped us was amazing ,smart and patient and met our every need. And the gentleman as well who assisted was very down to earth very clean n professional n wanna to say thank you Mrs.n Mr.j
Jailene Santos
I had such a great experience here buying my mattress, Les was very understanding, knowledgeable and professional. Recommend this mattress firm 100%.
William Stelling
The store manager personally worked with us and gave us a great deal on exactly what we wanted. We even got a free adjustable frame. If you're looking for a deal, come here.
Karen Pergerson
Josh was extremely professional, helpful, informative and worked diligently to give us the best deal! We are looking forward to using our new beds!
Vianka Manzano
yesterday i visited this store to buy a mattress and store manager Brad oriented me of different type of mattress and what is best for me. Manager Brad was very professional and well oriented with the products they sell. Outstanding services and experience.
Kevin Deida
Josh and Les are great guys. Great customer service from start to finish. Highly satisfied with my experience, big props to these guys!
lisa johnson
Josh is honestly amazing. Great service, good people! Thanks for giving us a mattress that makes me feel like I’m being carried by fairies!
Aarron Barcel
Great experience from beginning to end. Purchasing the bed was made very simple and delivery was the same evening. Very impressed with Mattress Firm.
matt valle
Super kind and helpful. Linda was my salesperson and she was great. Quick and pleasant experience.
Cindy Odonnell
Didn’t think I would buy on this visit, but Josh gave us such a great deal we couldn’t refuse. Also, he gave us multiple options. Very happy with shopping experience.
Helen Kwan
Josh was extremely helpful . The whole process of purchasing online was simple and secure. He was polite and informative.
Caroline Guest
Chris Vogias was Excellent and helped me find the mattress of my dreams at a price I can afford. If you are looking for the best service in town go here and ask for Chris!!
Carlos Gratacos
Excellent experience, excellent service, would recommend it to anyone. Ask for Linda, best sleep expert and sells person in the building.
Sandeep Nassa
Absolutely great experience. Our sales guy Joshua niessen was great he gave us fantastic deal. He is great sales person
Nina J
Bought a mattress from Laura today and the process was quick simple and easy! Many thanks for the great matress deal.
Gor Gar
Great Service at a Great Price!
Mollie Ellis
Josh was so amazing and got me a great deal on my new mattress! He helped me with financing and getting my payments just right!! Thank youuu!!!
Joanne Showalter
Natcha is the best sleep expert! Ask for her she is the best! Fast, efficient and professional!
Familia Bayolo-Mota
The customer service in this store is amazing, we go to another stores and no ones help me like them, I highly recommend this store, because the product is in all mattress firm but the service make the difference and this store have it. The store manager is the best.
Lauralis DeMatos
Great service Josh was very knowledgeable and friendly and got us a great deal on our matress will definitely recommend to friends and family.
Alejandra Palacios
Amazing experience! Fast, practical, excellent value, and incredible costumer service. I’ll make sure my family and friends hear about you!
Marjorie Swikert
Very professional and knowledgeable sales staff. Excellent communications & professional customer service. Timely & efficient delivery.
angie diaz
Natcha was awesome! She was very knowledgeable and helped me pick out exactly what I wanted and stayed within my budget!! Would definetly recommend to family and friends
David Vasquez
Quick and helpful service. I would recommend it to anyone. Very friendly salesman.
Todd Vallin
Very nice job, answered all our questions, gave us many different options in beds and the costs associated with each,able to base our decision on there expertise.
vanessa rodriguez
Greatest service I’ve had in along long now . Our sales men Josh was amazing . Please go see him your if in need of a bed ...
Laci Ebling
Les was very helpful, had a great sense of humor, and was willing to answer any and all questions that we asked! If possible, would’ve given 10 out of 10 stars! Customer service was phenomenal!! Thank you!!!!!
CJ Ussery
Josh was amazing. Knowledgeable and kind service. We purchased a new mattress and was in and out
Jarred Lanier
Chris saved me about 600 less on a better mattress than any other mattress stores in the area. Great guy and great experience!
michelle kiernan
Les was very knowledgeable of all his products. I felt as though I was in mattress school, and learned a lot, even came home with a book.
James Gordon
Sales Person was very knowledgeable, courteous and professional. So was his co-worker.
Nelson Caraballo
Josh was very professional during our visit and purchase. Very honest and knowledgeable. Great customer service.
Keisha Marie
Rachael is the best! I love my new mattress and pillows. So glad I listened to her professional opinion.
sara frank
Josh was very pleasant to work with and very informative. Ask for Josh, when you go! He will take great care of you! Thank you Josh!
Wilhelmenia Long
Excellent staff. Very knowledgeable about products, friendly environment. Made a special effort to get to know the customer and their specific needs. Would recommend to others.
kevin franklin
Very friendly knowledgeable staff a very pleasant experience marie was awesome and the store manager also but I can't remember his name lol
Cheryl Jordan
The salesperson was very helpful and knowledgeable and the delivery personnel were extremely professIonal.
Adrian G
Thank you to the very knowledgeable and friendly staff,Peggy and Natcha
Randal Constantino
The sales representative sold us by her knowledge and patience. She was the very friendly and killed us with kindness.
Kereen Williams-Hilaire
Great customer service. Installation team was fast and very detailed explanation of operation.
Vicki Morales
Josh was GREAT!! Excellent customer service, he even helped load and tie down the mattress. Thanks Josh
Betty Leacock
This place has the best customer service. They really aim to please. I purchased from them before and I am back again. Same great service.
Joseph Fileccia
Ask for Josh. He was amazingly helpful and got us a great matress. Store is clean.
Shrikant Kulahalli
Very friendly and informative associates - provided good info and answered all my questions, no sales pressure
Mel Wheatley
Found the right plush mattress we were looking for! Christ and the staff was amazing! They will deliver it in a few days 😁 …
Meighan Melsheimer
Josh was knowledgeable, helpful, and got us a great deal on our mattress.
Francisco Narvaez
Great customer service. Both representatives were very friendly and helpful. The process was very easy
Mark Harrelson
Easy purchase. No pressure. Our sales agent Nascha was excellent!
Morghul Kale
Howard was great, even answered the phone a few minutes before they opened to confirm that they had what I needed...
Bill Salvey
Very nice helped me get what I needed !!!
Marvin Howell
Was having a long day , and my brother Chris aka PapaGreek saved the day and got me a great price in a timely manner. Thanks a lot Great staff, great service.
Joan Hart-Leak
Linda our sleep expert was wonderful, help to make our decision easy.
Brian Cutlan
I would highly recommend going to talk to Josh at the Wesley Chapel location. He was very knowledgeable and helped us find the best fit for our needs.
Joe Noble (Kraken464)
Got a great deal on a new bed. The sale person was super nice, and very helpful
Wade Rossman
Les was very helpful and knowledgable of the mattresses. The service was great.
Hilary Beatty
I found Natcha to be very helpful & knowledgeable & the delivery men most efficient & polite.
Jef Koch
Mattress and base were on sale. Very happy with this purchase.
Andres Gonzalez
Thank you Lauren for your help and patient with us.
Adrian Jackson
Josh was Great! Very friendly service with no pressure what so ever, it was an amazing experience!
stephanie smith
I've never smiled and laughed so much..spending over 1k..but the deal and service was well worth it..I'd definitely recommend!
A M
Very knowledgeable staff, answered all my questions, and set up my delivery to accommodate our schedule.
melissa ward
Natcha was a great salesperson, very knowledgeable,. Had a very positive experience
Denise Ashmore
Josh was a great salesman. Very knowledgeable and not a bit pushy!!
jackie milak
Great experience! Given good info and left alone to make a decision, no pressure. Great deal.
Casey Cornelius
Great experience, Josh went out of his way to help us get exactly what we wanted!
Jill Lonas
Very knowledgeable and took their time with me with all the questions i had.
Sally Staltare
Good Service and Good Quality
And love the display in their showroom
I have bought from this location before
Sales people are very helpful
Virginia was great
Doreen Delinois
Josh the store manager was great. Very knowledgeable and friendly. 5 stars.
Roxana Patrick
Chris was extremely helpful no pressure sales experience. Happy customers!
Jason Brocato
Awesome customer service. Quality products
Rick Marshall
Very good, knowledgeable sales person, good price and quick delivery schedule.
Sue Paquette
The sleep experts were knowledgeable and helpful .
steve power
Pedro was excellent and very informative. We walked out feeling we received the best deal possible.
J L
Josh was awesome! Quick, fast, easy and very knowledgeable!
Jonathan Hesselink
Great service, solid product selection, knowledgeable staff and excellent pricing
Hatcher Leiker
Great service. Josh was extremely helpful and had great attitude!
Teresa Morales
The sale person was great, very helpful, knowledgeable and patient.
Johana Cavallo
I love the store, Patricia was an excellent help and the service was great thank you so much
Rick Hernandez
Josh was awesome! He went above and beyond. 5 Stars!!!
Lisa Verscharen
Good service. Quick and easy checkout. Very friendly staff.
Jeffery Trudel
Easy to select our mattress and quick, professional delivery.
Pavanaja Reddy
Les was wonderful to work with. He was informative, knowledgeable and to the point.
Jarrod Marley
Great experience. Price was excellent and staff were extremely helpful throughout the process.
M “Yellowflower” D
The delivery was smooth and the delivery team was very professional.
Kelly Torres
Natcha was very helpful, made my experience stress free, excellent customer service
Tesa Thomas
Josh, one of the store managers was very knowledgeable as well as thorough!
Stacey Murphy
Long standing mattress location. Nice looking store, the great you and are helpful
Nerissa Vanegas
Great shopping experience. In and out within an hour and with a great mattress.
steve travioli
Great service, very knowledgeable and very helpful Will definitely do business again ..
DJ P
Friendly and warm customer service! Will purchase from them again.
Kim Hyde
If you need good mattresses quick, this is your place.
Maureen Acosta
We got a great deal and great customer service.
Carol Gray
Excellent customer service, prompt attention, knew product very well
Martha Kronk
Jackie was very helpful
Everyone went the extra mile to help me
Nada E
Josh was super helpful and knowledgeable! Highly recommend.
Michael Ramos
Awesome customer service, see Josh an Fernando and they will hook you up!!!
Eddy Franken
Quick service and good description of different mattresses
Laura Sirak
Great customer service with professional delivery team.
Laura Sefton
Very nice staff in this store. Very helpful and informative .
Ambyr Lynne
Friendly service, knowledgeable staff. Clean.
Pieter Boss
How all men and boys should be treated, Excellent service
Terry Cornelisse
All around excellent experience!!!!
Henry Albornoz
Quality service. Thanks!!
Larry Potter
Very helpful, good pricing.
Tiffany Franklin
Great service-Awesome deals!
Susan Tan
Awesome experience. Very friendly.
Paula Coyne
Staff was absolutely fantastic!
Griffen Napier
Great help and great servis thanks chris!
Katina Linkous
Great Sales person....Josh
bruce van wert
Great sales people and service
Cruz
Great experience!
Silvia Feliciano
Excellent
VIVIANNE FUNK
Very nice service!
Dark Side Studios
Linda. Great helping me out
Veronica Aponte
Excellent, excellent service.
Michelle Hutcherson
Courteous safe service !!
Maaleka Jones
Josh was wonderful!
Brooke Curtis
Awesome experience!
David G
Ask for Papa Greek!
Shawn Walters
William at store #025027 was an amazing sales representative! He went above and beyond and was very informative on all the different pillows. I can’t think him enough for the experience in which we had today. I will definitely be coming back to that store to purchase our next bed, and it will be with him as our associate. We have shopped at mattress firms for years, but no one compares to the service, and what he gave us today he deserves a raise!
CURIOUS CUISINE with Grace
Will, the store manager is very professional and helpful in helping us choose the right bed for us. Very clean display and store. Overall satisfied with customer service showed.
Roger Looker
Friendly and knowledgeable staff
Shirley Colon
Stephanie was great! She’s very personable and professional. She was patient enough in explaining the difference in mattresses and had us try different types. She answered all our questions. She wanted to be sure that we will be happy with it. Looking forward in having my mattresses delivered.
David Bare
Sharon Egan
Mike Ostrov
Edgardo Garcia
Shaun Bouie