Reviews of Mattress Firm North Dale Mabry Clearance Center. (Mattress Store) in Tampa (Florida).
Mattress Firm North Dale Mabry Clearance Center
6218 N Dale Mabry Hwy, Tampa, FL 33614, United States
Description
Information of Mattress Firm North Dale Mabry Clearance Center, Mattress store in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm North Dale Mabry Clearance Center
Sunday
10 am–5:30 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
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Reviews of Mattress Firm North Dale Mabry Clearance Center
The Sleep Expert was phenomenal. Once I shared my desired mattress type and price point, he encouraged me to sample each option. The truest compliment to his product knowledge and attention to my requests is that I purchased a mattress that I had initially dismissed. I was rushing through the process and upon his insistence, I took time to examine the product. It was perfect. I'm pleased with the entire experience.
Holly was very sweet and welcoming! She definitely is a mattress expert. Even though she had to attend to multiple people (it was a busy day), she handled it well, and gave me attention and reassurance that she will take care of me. I could tell she truly wanted to sell me a mattress that would best fit my needs instead of looking at me like a number. Sells associate like her are hard to find. Whoever hires her elsewhere in the future has found a diamond!
Alejandro was an amazing salesman. He explained everything about every mattress in the store in great detail. He was patient and very professional. I would recommend asking for him for all your mattress needs. Can’t wait to get my new mattress.
We’re are in our 70’s. We were planning to buy a mattress to replace our old sagging mattress which we had for about 8 years. We stopped by the Mattress Firm store on the way home after my wife’s visit to the chiropractor. We were looking for something to put on our old existing box springs.
There, we met Alejandro. He showed us a bunch of options that we weren’t aware of. We tried several different mattress brands and types along with different frames and chose a mattress and frame that we hadn’t even considered prior to his educating us.
Alejandro was patient, a great listener and very knowledgeable about his products and sleeping in general during our two hour visit. As his shirt said, a “Sleep Expert”.
We are very pleased with the products we purchased and the knowledge we gained. Can’t wait to have it delivered!
Great representative very friendly and was more interested in our needs than selling us the most expensive mattress. Highly recommend
amazing experience! Tiffany is amazing! I got exactly what I wanted and an amazing price and I’m completely satisfied! she was so personable it was like she knew exactly what I would like and what I wouldn’t like. she helped me find my dream mattress!
Alejandro attended us, he was very kind and patient, we asked many questions and he answered all of them with satisfaction, and we were able to buy our mattress, thank you.
Holly was fantastic in helping us find the perfect mattress! She never once pressured us or made us feel rushed to make a decision on the spot. We’re very happy with the service we were provided! Thank you Holly!
Very amazing customer service and I was very happy with my purchase of pillows. I was experiencing neck pain and just not being comfortable with my pillows. These pillows are amazing, like laying your head on heaven
It was very enjoyable. Antonio was so helpful. He knew his mattressesand my needs and all the other products to protect my new matress and all the cooling covers. I love my new pillow. Thank you!
The representative for Mattress Firm was professional and courteous throughout our interaction during the process of purchasing a new mattress. He was forthright with making sure we received every opportunity to save money with our purchase. This is the second time I have purchased a mattress from this company without any regrets!
Fernando helped me pick out the perfect mattress and adjustable bed frame at an amazing price. He even helped my mom pick out a mattress and adjustable bed frame as well. He spent time making sure we both got the best deal and price. He was super friendly and extremely helpful and trust me we are not the easiest to please. I had a great experience and Fernando was top notch!
Great experience with great customer service! Second time at this location for 2 different beds and so far no disappointment.
All and all, not bad. I really hate the sales experience, the fast talking, the up selling, the side conversations, it all feels slimey. I made it clear I had a budget and the expert walked me over to what made sense for me. They will be delivering by this Thursday and I hope it all goes smooth, they are taking my old mattress away as well. I got a BeautyRest mattress from the outlet portion of the store. I laid on the sample on the floor and enjoyed how luxurious it felt.
My husband and I just bought a mattress from this location. And the service is great. Holly was amazing, she went through all the mattresses we were interested in and she was really nice through the whole process and made everything easier for us.
My fiancé and I brought a king size mattress set. George was our sleep expert an he was amazing! Despite having a few other customers in the store he was super attentive and was super helpful.
This time I visit the store at Dale Mabry for a credit from a warranty on my mattress. Alejandro was very attentive and courteous, took the time to show us all our alternatives and even dough the mattress we picked was not available for immediately, we were satisfied with the time frame he gave us.
Our visit to the store was very pleasant! Our sales associate Holly Bates was superb! She greeted us when we arrived and made us feel comfortable. She listened to our needs and knew just what to show us. We never felt pressured or hurried. I was so impressed that we ended up buying a set. I highly recommend shopping at this store! Ask for Holly you won't be disappointed!
Our experience at Mattress Firm was great overall! We came to purchase an adjustable bed frame and mattress. The customer service team we encountered was great. Fernando was amazing, as he was very friendly and ensured that all of our needs were met. In addition, he was able to save us nearly $1800! Highly recommend this store and Fernando to everyone!
I was in desperate need of two king mattresses and did not want to spend a fortune. I did my research and checked this place out, and they were wonderful to deal with from start to finish. We got a fantastic deal on two mattresses delivered the next day and couldn’t be happier. That was a year ago and when I realized I should’ve replaced the box spring on our guest bed, I knew exactly where to go. Just finished a very smooth transaction and got a great price again, all via text message. The staff was super on top of it and professional. I’ll be recommending them whenever I can!
My husband and I needed a new mattress because ours had a mountain in the middle of it. We were helped by Zuriel who helped us pick out a mattress. This was our first time buying a legitimate mattress, but Zuriel was very helpful and professional. The store was clean and inviting. Would recommend!
It had been a long ng time since I purchased a new mattress and the technology has changed.
Fernando spent a lot of t of time explaining and showing me different types of mattress and had me compare until I found out hat was comfortable
Next moved on the bases and then accessories
He listened to all my priorities and concerns - and I felt like I got exactly what hat I needed by the time I left
The think last time I bought a mattress in a department store. What a difference shopping in a sleep center. Fernando was so knowledgeable. I thoroughly recommend this center - and Fernando
We had a great experience at mattress firm. Nick honestly helped us out a lot today .We told him what we were looking for, our experience with our current mattress and he made it very easy to find the perfect mattress. We spent weeks looking online for a good mattress, looking up reviews. I’m happy we walked into the mattress firm and got a great sales associate. Thanks Nick!
I would like to review the service we received today at this location, since I was so pleased and happy with the customer service I received.
Airan and Jorge were extremely helpful while educating my mother and me with the many differences and product specifications available at the store. They took their time to make sure my mother tried the beds and got familiar with the bed remotes. They absolutely took excellent care of her. We end up buying the bed she wanted and was very pleased with the quality of their products. I absolutely recommend this store and will come back for more products in the future.
Tony was fantastic!!!! A+++ customer service experience. Will definitely do business with Tony and Mattress firm again. I will also be recommending them to friends and family
Alejando's attitude was awesome & his service is second to none. He knew & provided us with exactly what we needed & we're looking for with all the details & the price was more than fair for the excellent value. We'll be back & Thanks
We had the best experience today, Nick was very knowledgeable and friendly. He showed us all the great options for what we were looking for and didn’t try to push for the most expensive. He really listened to our needs and worked with us. Antonio and Miguel were also very nice.
Great deals for Memorial Day !
Highly recommend and will definitely shop here again if I need to.
Found the mattress at a different store and went the following day to pick up and was sent to N Dale Mabry where they were confirmed to have it. Sales person found it and charged it….different rate than I had been quoted but only by $10…….picked it up and went on our way.
Excellent Service. The entire reason we decided to purchase a mattress from Mattress Firm on Dale Mabry was because of the excellent service we received from Tiffany. As many other reviewers have stated - she strikes a perfect balance of knowledge and expertise, without being pushy at all. She is genuine and relatable - listened to what we were looking for and didn't try to oversell us. She is without question one of the best sales persons I have encountered in a long time in any industry (and I am in sales too!). She is professional and thorough and followed up with us perfectly. Would definitely recommend.
Went in to pick out a mattress with very specific wants and a budget and we found exactly what we wanted with Fernando's help! He found us a great deal and set everything up for us. Great customer service and wide mattress selection to choose from. We will be coming back when we need another bed!
My experience with this place was great. Fernando, Cesar, and Tiffany were friendly and helpful without coming off as phony salespeople. I moved to Tampa from NY as an accountant during tax season, and slept on an air mattress for 4.5 months. I was told the mattress could be delivered the following day, and it was. The two delivery men were also friendly and assembled the bed frame very quickly. I know you guys actually read the reviews...thanks for everything!
Excellent customer service. Personable staff and they really know what they're talking about. They give you enough space to test and assess the mattresses and yet, are quickly at hand when you have a question. Fernando and Tiffany are outstanding employees. I wish every sales interaction was like the one we had today. Oh, did I mention the fact that they provide options?
Complete experience was amazing. The customer service representative named Tiffany went above and beyond to ensure not only did I find a mattress comprable to one I purchased over two years ago with Mattress Firm but to ensure she would have it delivered the next day to my dad's location. This level of customer service in this day and age is truly commendable and I thank you not only for the quality of your product but the quality of your service
We had a lovely experience working with Fernando at Mattress Firm Central Tampa.
We actually went to a different one first, but we felt that the sales person was pressuring us and left because of it.
This experience led us to Fernando at the Mattress Firm in Central Tampa. He was very patient as we bounced back and forth from mattresses. He answered all our questions and he wasn't pushy at all. He gave us a great deal and we definitely recommend working with him.
I am a repeat customer of Mattress Firm. Over the past 4 years, we have bought 6 mattresses from the Citrus Park location and been pleased with their service. They stand by their trial period for mattress satisfaction, making it easy to swap if you are not happy with your selection after many nights sleep.
During my last mattress purchase (at the Dale Mabry location (I decided to check out the outlet this go round)), our previous sales rep, Tiffany (from two years earlier) recognized my daughter and me as soon as we walked into the store. I was impressed and flattered that Tiffany remembered us from so long ago. She and Fernando were very helpful in our current selection, allowing us to take all the time needed in our selection without pressure. It was also helpful that Tiffany was able to pull up our purchase history so we could select our current mattress based on the likes/dislikes from previous purchases.
I would definitely recommend Mattress Firm for your next mattress purchase.
Such a great experience today! Rachel (the blonde one specifically) went above and beyond helping my boyfriend and I find what we needed. She was knowledgeable, personable, and passionate about what she does. We are stoked to received our new tempurpedic bed!
My wife and I have previously visited this store and our customer service wasn't the greatest. Today we decided to give this location another chance and I can say that we definitely do not regret it. Fernando did a great job with making my wife and I feel comfortable. Nothing but professionalism and respect. Fernando answered all of our questions and didn't make us feel any type of pressure. We left the store happy about our investment and can definitely see ourselves coming back but definitely for Fernandos' customer service. Give that man a raise for sure!!!
We just left the store and could not have been happier with our experience. Fernando and Tiffany were a delight to work with. They were knowledgeable about the products, were very clear throughout the process and simply delightful to talk with.
My Mom needed four matching twin mattresses and was looking for 'a deal'. She received exactly what she asked for and at the price point she hoped for. The experience makes me want to accelerate my mattress replacement timeline just so I can give them my business as well.
Thank you Fernando and Tiffany!
Zuriel and Alejandro were extremely helpful in the purchase process. Gave us great advice and helped us get the credit we needed also. Will come back to these guys if I ever need a mattress
What a great welcoming store. Upon my arrival I was greeted by Fernando saying "Welcome to Mattress Firm, how can I help you?" Fernando introduced himself then started to ask qualifying questions towards my possible new mattress purchase. He was interested in how my back felt, do I sleep on my side or on my back to understand what would help me get the best sleep. Now keep in mind during this time I just moved from California and have been sleeping on an air mattress for weeks so everything felt comfortable in the store. Fernando reassured me of the bed and also said they have a 4-month exchange policy so if my wife and
I don't like it we can exchange it. I got to meet the rest of the team while in there and Tiffany was a great help to Fernando researching inventory and chatting about local community. Overall I had a great experience and would recommend this place to anyone.
The best service you can ask for. I went in looking for a King bed and thanks to Fernando, with all his knowledge I found the perfect bed for me and my fiance. I was able to find exactly what I wanted and all for a great deal. I will definitely be recommending my friends and my family to Fernando.
Fernando was incredibly helpful and patient. Great communication skills and helped us stay in our budget. Best customer service ever. Would recommend anybody in need of a Matress to go to his store!
Alejandro was very polite, attentive, communicative and has excellent customer service skills. Give him A++++ and definitely recommend this store and ask for him. For my mattress needs from know on I will definitely go to this store again. Thanks Alejandro!!
David Fernandez was very helpful and made sure our needs were met when looking for new mattresses. He ensured our needs were met. He took time to thoroughly explain the differences between different types of mattresses. Very knowledgeable in the field. We purchased two mattresses and adjustable frames for an awesome deal. I recommend talking to him for any questions.
Fernando is the man! Helped me understand what I needed to know about different mattresses types, brands and adjustable bases. He was extremely patient and informative! Definitely was impressed with the customer service! Highly Recommended for a great product and customer service experience! 💪🏽 …
Ivan was very courteous and knowledgeable about the mattress and how body supposed to feel after a good night rest. Yes I will recommend friends to go to mattress firm store. I love my new foam bed with the remote control for legs and back rise. The price and payments very affordable and amazing. Thank you Ivan for sharing your knowledge and educate me about the body and mattress
10 months ago, I purchased my first mattress from this location. I left as a satisfied customer and Fernando treated me so well. Yesterday, I went back to this store to purchase a second, larger bed and it is safe to say that they have my business for life! Fernando and Airam took the time to explain everything to me including the warranties and because of their top notch service, I will continue to refer my friends. Fernando, Mattress Firm is lucky to have you!
I had an amazing experience from start to finish. Alejandro was very friendly. He was able to explain each product and answer all of my questions. I made a purchase looking forward to receiving my new product.
Very good and knowledgeable salesmen. Prices for Memorial day sale are as good as Black Friday. I got 50%off a good quality mattress. Its in the warehouse so will be delivered Sun. Others are among wait or more.
My best friend purchased a mattress from them back in November and I had gone with him, they had excellent service then. So when it was time to purchase my own new mattress I had to go back to this location. They are positive and friendly! I couldn't be more happy! I also made a great choice and they where fast to answer all my questions.
The guys there really knew what they were talking about when it came to healthy sleeping habits and the mattress best suited for my type. They also found exactly what I wanted for the price I wanted to spend. I would encourage anybody to go visit this location even if you’re just thinking about buying a new mattress and they’ll point you in the right direction.
We had a great experience working with Fernando! He asked us all the right questions and helped us find a great mattress within our price range. He went above and beyond to make sure we found the one perfect one and we love it - highly recommend this location and Fernando for anyone looking for a new mattress!
I went to three different stores today looking to buy a mattress. The stores I went before I Matress Firm Central Tampa were terrible. Poor customer service! I went to bed pros in south tampa and the first thing the seller did was to point me out to the affordable mattresses (in his words "good for college students"). I mean... Know your customer! Sell your product properly.
When I arrived at mattress firm, first thing Nick did was to ask many questions to understand my needs. He clarified all my questions and after 30 mins I was done shopping. I got the mattress I needed and I was pleased with the service provided. I highly recommend this store!
Fernando guided me though the mattress purchasing process. He was patient, professional, knowledgeable and friendly. Arranged for a fast delivery and our mattress should up on time and in perfect condition.
Happy with the experience.
George was amazing. Very professional and throughout. Showed us the best options available and took the time to hear our requirements and sleep issues.
Been to everyplace in Tampa looking at new mattresses. Will was the most helpful and thorough sales person we met. It was a pleasure to give him our business. I would recommend to anyone looking for a new mattress to at least give Bed Pros a shot. You won’t be sorry!
Bill and Elena Snyder
We got exactly what we wanted, and Mr. Fernando Altamirano couldn't have been more helpful! He really went the extra mile and continued to provide us with excellent service even after the fact. I will be recommending this store to anyone looking for a new mattress, because the experience is worth it!
I had a very good experience. I have a hard time making a decision and my salesperson Nick Salic helped me out greatly. He made choosing the perfect mattress. I actually bought a mattress. I’m very happy with my decision. Mattress firm....why not buy from the specialist.
Wow!! Went in and with in minutes bought our dream mattress! So informative, no high pressure and just so nice!! Started out with Fernando as our salesman and left to make a decision, when we went back Tiffany finished with us. Tiffany the store manager sure knows her product and finance procedures. One of the easiest large purchases we have made.
Highly recommend Mattress Firm and This location.
Tiffany provided great customer service. she was knowledgeable on all products and offered suggestions without being pushy, I highly recommended her as well as this location for service and prices. I would ask for Tiffany since I encountered issues upon delivery that she resolved immediately. If you are looking for a mattress, go to the Macy’s, IKEA, and other location, you’ll see this place is the best place for prices, quality and most of all customer care is of the utmost concern to them and they mean it, they are good and Tiffany is excellent. Nestor
Fernando helped us out when getting a new mattress. Very friendly and asked us good questions of how we sleep and the softness of the bed. Besides that he also recommended some good restaurants too which was awesome. He even stayed a bit extra after his hours to help us decide on a mattress.
Ok so I purchased a bed, beauty rest black with a adjustable 300 bed frame..DID I TELL YOU ZERO GRAVITY MODE IS ALL YOU NEED TO KNOW. BEST SLEEP EVER!!! NOW I KNOW WHY THEY SAY
"MATTRESS FIRM WHERE ITS EASY TO GET A GREAT NIGHT SLEEP"!!,
Fernando was very helpful in helping me and my boyfriend pick out just the right mattress for our needs. He was very knowledgeable about how to break in and care for the mattress and was able to help us pick the best mattress to address our concerns about heat and firmness.
Scott is incredible. I walked in not really knowing what I wanted, and he was phenomenal in his presentation while not being terribly overbearing. I ended up not getting the bed we discussed, but still buying a bed through the Matress Firm website, one more within my immediate budget. Overall I don't believe my visit was a waste, because thanks to Scott I became confident in using Matress Firm as my retailer. Thanks again!
Fernando and Airan are phenomenal! I originally went to just ship around, since I had been looking at prices for mattresses online for months to replace my old one, and I was on a budget. They fully understood, and listened when I told them that I had back problems as well, which lead me to trying out the memory foam mattress. It was HEAVEN on my back! Even trying out other mattresses, the medium firmness one was perfect. Then they told me the price, $399 out the door! I had brought my dad with me, someone who knows the art of a deal, and he told me that this was an incredible deal for a memory foam mattress.
Now, they didn't have this specific one in this store, but they called a nearby store to see if they had one, which they did, and that said it all. I bought the mattress then and there. Fernando and Airan went up and beyond, making sure I was happy with the mattress. They were incredibly personable, and make sure that you, as a customer, feel like you are making the right informed decision. If I could, they would get more than 5*s!!!!
Very friendly and knowledgeable staff. I was given multiple options within my budget and ample time to determine which mattress was the best for my sleeping patterns.
Nick was excellent and very attentive, he had very good knowledge and experience. The store was clean and well organized. our experience was very good and we came out with the mattress we wanted!
Arian went above and beyond to help me find the perfect mattress for me. He was very informative about all my different options. The process was easier than I thought and the customer service was Awesome. I love my new bed and highly recommend this store!
Excellent customer service from Fernando, helped us get a excellent deal and I couldnt be happier with the bed set i settled on. Told them my price range, took me to mattresses in my range, didnt try to over sale me, pressure me or anything. Just an excellent sells service.
Fernando Aramillo assisted me with picking out a mattress, his assistance was individualized just for my preference of mattress that I needed. He provided me with options as well as information regarding each option to better my decision making about what mattress & pillows work best for myself. Thank you Fernando!!
I came into Mattress Firm one night in desperate need of a mattress. I didn’t have a lot of money to spend on such short notice after already purchasing a bed. Tiffany was phenomenal with exceptional customer service. She helped me get a really nice comfortable mattress at an affordable rate! Anybody in the Dale Mabry area, please visit Tiffany!
I had never bought a mattress before so I didn't really know what I was doing. But Fernando made it so easy. He walked us through the different types of mattresses and bases and got us a great deal. Excellent customer service and a great clearance deal made buying a mattress from here a great experience!
You don’t often purchase a mattress. But when you need to I suggest you use them. Their people are experts and beside their knowledge they are very good to work with. Great experience
Fernando was extremely patient and knowledgeable. His sincere desire to ensure we purchased only what we needed was evident. I was impressed with the level of professionalism and will never purchase a mattress from another store.
Fernando was incredibly helpful guiding us toward the perfect mattress for us, patient as we tried and re-tried different styles, and clear and concise explaining the deals they were running at the store. Definitely recommend visiting this location for the personalized customer service from people like Fernando and Tiffany.
My experience at Mattress Firm was wonderful!! Our salesmen, Jorge, was very informative and very pleasant. He gave us a great deal on our full size mattress and was very accomodating in making sure we had everything we needed. I would definitely recommend doing your business with Mattress Firm if you're looking to buy a new great bed!
My wife & I came in just to price out mattresses & compare them to other stores. Fernando Altamirano-Ortiz was GREAT he was very patient with us because she likes a firm bed & I like soft. Fernando found us a perfect medium at a price we liked & there was no need to look any further.
We had a great experience at this store. The salesmen were friendly and informed but most importantly, they were accommodating (and not completely annoyed that we had our two small children with us:))! They even had a small play area with toys.
The mattress that we bought was half off and we are sleeping more comfortably than we have in years. I will be recommending this place to family and friends.
Mattress Firm on N Dale Mabry was my
2nd stop. I spoke to Nick S., which made me feel like we have been friends for a long time.
He showed me couple different mattress.
I knew I wanted the 2nd one he showed me.
But, I needed to go check out one other place.
But, within hour I was back talking to Nick.
He did my paperwork within 10 mins. And the deal was done and over. No pressure.
I recommend anyone who is looking for a great mattress at a great price to go speak to Nick S. At mattress firm on North Dale Maybry. Thank you for everything you did for me Nick I do appreciate it.
Fernando was so wonderful to work with! He was very patient with my father and I walking around and laying on practically every bed in the store. He knows his stuff and was able to help me decide on a mattress and was also able to save me over $200! Definitely would give this location my business again.
I went to the store on Friday 11/8/19 to get price and information. I was lucky to have Airan Valdes working. He gave me information on several mattress and adjustable foundations. I found him to be one of the most knowledgeable persons I have come in contact in my search. He worked with me to pick the best mattress for my wife and I and a great price. I would recommend this location to anyone in search for a mattress and a great price.
Thank Airan for a great job. Earl Daniels
Tiffany was awesome. She helped us to decide which was the best mattress for us. We never intended on getting adjustable frames and we are so thankful we did. I will come back for all my mattress needs. Thank you for educating us on mattress, can't wait to sleep a great night sleep.
I enjoyed my experience mattress shopping here. The young man was courteous and knowledgeable. I got a great deal and look forward to delivery of my chosen mattress
As a indecisive shopper I had been in 4 different times to 3 different Mattress Firms trying to decide if I was willing to pull the trigger on such a large purchase. My last stop was with Airan Valdes on Dale Mabry. He was courteous, knowledgeable and extremely kind. I really appreciated that he wasn't pushy, and was willing to help me receive the best deal possible within my husband's and I's agreed upon budget. The bed is awesome and I will definitely be back to purchase from him again. Thanks again Airan for all you did and continue to do for others its greatly appreciated.
When I entered the store I was greeted immediately. Fernando is the mattress guru. Every question or scenario I presented he had and immediate answer or solution to. Fernando is also very knowledgeable and explains the Pros and Cons to every mattress type. I left out the store with a KING SIZE Beautyrest Hybrid Plush with the Adjustable base. I'm very satisfied with my purchase and experience.
Fernando was awesome! Great customer service in guiding us to ones that would best fit our needs and at an amazing price. Delivery was on time and the mattress is fantastic. Highly recommend Mattress Firm!
Alejandro was the best! So Grateful & really appreciate the time and patience he took to listen to my needs concerning my back to help me find a mattress that is just right for me and my back That you thank you Alejandra❣️
Came in hoping to find a reasonable price on a firm mattress and Tiffany was super helpful. She made sure we understood our options and was patient with our questions. Definitely recommend!
Found this place while looking for an affordable mattress and I was not disappointed. I told Tiffany what I liked in a mattress and she immediately referred me to three options which worked fabulously. I picked my favorite and I got it for an amazing price. Tiffany was super helpful and I'm so excited to sleep on my new mattress!
I'm guaranteed to shop at Mattress Firm the next time I need a mattress! Fernando and team were great; he helped guide me towards the mattress that best fit my needs. Low pressure sales environment geared to help customers sleep easy.
Tiffany and Fernando are AMAZING!!!!! We literally drove up and down dale mabry to all of the furniture stores looking for the best mattress to suite our needs. Both of us tried several mattresses individually and prices were all over the place! We were headed to kane’s Furniture and then saw this mattress firm and decided to stop here first! We are so glad we did! Tiffany and Fernando were so knowledgeable and transparent we felt extremely comfortable and confident that we were making great decisions. Prior to walking in we had already come to terms that we may not be finding the “bed” today. We were wrong- we both bought a bed and at an amazing price! Thank you guys! We will be back whenever we need a mattress and let everyone know that Tiffany and Fernando at the mattress firm clearance center are the real deal!
Tiffany is awesome. She helped us find the perfect mattress and sold us on the adjustable frames with all the bells and whistles. Can't wait for our new bed to arrive, and delivery is so quick! Thanks mattress firm!
Alejandro, at the Mattress Firm located on Dale Mabry..This youngman was completely and totally
impressesive. my wife and I bought tempur-pedic
Mattresses i got the firm one and was ready to exchange it for a softer one. but after being educated
like never before and showed what I needed to do to make this Mattress work..I felt renewed in my faith
with this establishment. This youngman is worth every penny he is being paid and more if I could give 10 I would give him 20 ..please to anyone who reads this ask, look or make it your business to speak to this youngman..and you will be extremely happy that you did. Thank you very very much Alejandro
keep up the great and excellent work and making me feel like I mattered..Thank you again.
.
Walking in I thought I was coming in to look for a bed but instead I walked out with my DREAM BED. Not only did I get a mattress, I got the most amazing adjustable base to help with my current health issues. Fernando was just awesome, amazing customer service and although my children were all over the place, they made the experience one of a kind! Very thankful and looking forward to getting my bed that will help me sleep and be ready for the next day! Investing in your self and your sleep is what most don’t think of but should be the first!!!! 🙌🏽
Airan was our salesman and he was great. The process was so quick and easy. As we were leaving my husband and I both commented to each other that it was easily our best mattress buying experience.
Fernando Altamirano-Ortiz and Tiffany Harris ARE THE BEST! They were so knowledgable and helped me pick the best mattress for me. I was dreading going in and dealing with sales people, but they were not trying to sell me, they were trying to HELP me. HUGE DIFFERENCE! Customer Service Score 20/10 by far! THEY ARE AWESOME!
I must say, I was definitely disappointed in the delivery of my mattress though. The younger guy delivering the mattress who carried it up to the second floor was bouncing it up the stairs and bounced it from the breezeway into my room, obviously damaging the springs and internal structor of the mattress itself. Then, the bottom of my mattress got ripped while they were putting it on the bed frame. Needless to say, I would give the delivery specifically 1/5 stars ... so if you're able to get your mattress to your place independently, I would do so. Otherwise, beware of the potential damage from the delivery.
This was my first time purchasing at Matress Firm. My son purchased last year and took me and my purchase was handled by the store manager who took care of my son. The experience was excellent. The other salesmen were very nice and attentive.
My hubs & I just purchased a temperdic plus with base...no high pressure answered every question knowledgeable gave us options and WE left excited that we spent $8K for BETTER sleep the entire team was professional & followed all covid procedures. Best part was Fernando...friendly fella and gets OUR total RESPECT! CANT WAIT FOR DELIVERY WHICH IS THIS THURSDAY! BARRERA FAMILIA
I had an absolutely wonderful experience shopping for a mattress with my fiancé. Fernando was extremely helpful and patient as we tried different levels of firmness and answered all of our questions. The intern, Bryce, was also helpful and made sure we knew about the financing options available. We ended up with a mattress that suits both my fiancé and I very well and I’m excited to finally have a good night’s sleep! Thank you!
Fernando provide excellent customer service. I described the type of mattress I was looking for and he gave some great options. Very professional
So far so good. George was a nice guy, no pressure but very enthusiastic. You can tell he was still learning the ropes but he was a a big reason I decided to buy here. They gave me a great deal on top of the already on sale prices. Great job George! Delivery was same day as promised (save for the sheets but that was explained to us up front so no surprises)
I visited the store on 05/23/16 and had the pleasure of working with Jonathan and Greg (Manager). They were both EXTREMELY wonderful and helpful in getting me to the RIGHT mattress for me. Both were very knowledgeable about their products and offered price matching which really was a plus. My mattress is set to be delivered today and I can't WAIT!
I came in because my old mattress was due to be replaced and I was able to pick out the perfect mattress quickly, get 100% financing and leave all within a half hour. My mattress is set for next day delivery. My salesperson J did a great job walking my through everything. Great job!
Was a wonderful experience! Helped as soon as I entered the door by Airan Valdes . He was very friendly and patient as I looked around and tried almost every mattress in the showroom . Was not pushy and was very helpful . Was a true pleasure dealing with him . Found the bed i was needing and will be doing my mattress shopping here in the future 😉 thank you again Airan .
If I could give a higher star rating I would!! I would give 10 stars to this place! Talk about exceptional service!! Tiffany was beyond helpful and extremely patient with me helping me to the core to find the perfect mattress!! I previously went to Ashleys Furniture to look at mattresses because I had previously shopped there for furniture. When I went there I basically had to lay on every mattress because the salesman wasn't very knowledgable about which mattress would fit me best. I eventually found a mattress that I liked but I felt like I was settling for it. The salesman kept trying to sell me a gelpad mattress that was way over my budget and wasn't really listening to what I was looking for! I felt like he wasn't trying to help me find the best fit! So at that moment I decided to leave and shop around and see what other stores sold mattresses before making a large purchase.. When I came across Mattress firm on google maps I thought I would give it a try and see what they had to offer, boy am I super happy that I tried them out! Not only was I greeted with a friendly face and attitude the first thing Tiffany asked me was do I like a soft or firm mattress and am I a side, stomach, or back sleeper? I told her I suffer from back pain and am a side/stomach sleeper who prefers a soft mattress. I told her I currently own a soy bean mattress and its too soft I need more support. After trying out 3 mattresses not only did I find the most softest supportive mattress but it was right in my budget! The mattress I purchased was the complete opposite of what the salesman at Ashleys was trying to sell me and Tiffany informed me that if I would've bought that mattress I would continue with back pain because it was basically the same mattress I currently own. I purchased a traditional mattress and have way more support and have finally experienced a great nights sleep in just 1 night! I'm so beyond thrilled!! I can't even begin to compare the service I received here to Ashleys, like they say Furniture salesman's know furniture, Mattress salesman's know Mattresses! She was knowledgeable, helpful, friendly and an all around great salesman! I'm so happy I stopped by! I highly recommend this location to anyone! Thanks again Tiffany for helping me out!
I had the pleasure of working with Kristen Hamby. She was super informative and a great joy to work with. She explained thoroughly the difference between mattresses and what makes a good bed and why it matters. As someone who knows little to nothing about beds it was nice to have it explained to me so I could make an informed decision. I highly suggest working with her and going to this location.
Tiffany was AWESOME!!! Wonderful, quality customer service, knowledgeable, treated me like family, listened and because of her you have a lifetime customer!!! Thank you so much h!! Love your beds! Great value, I'm so amazed!
Best decision I made! Fernando took great care of us. He made sure he understood what we were looking for and he definitely delievered! I would recommend you stop by and get a quote before buying a mattress anywhere else.
This location had a very large selection of mattresses to choose from. Alejandro helped me pick out the the perfect tempur-pedic. He was very knowledgeable and helpful.
Holly was great. I wish I could give more stars. I definitely recommend you go and check it out.
Received 5 star service with the assistance of Tiffany and Fernando. They were spectacular and provided A+ service and were direct and straight to the point. Made our whole mattress shopping experience more seamless.
I went to the store for information and left with a purchase thanks to the help of Fernando. He's very informative, understanding and had good suggestions on what would help my back pain. I would definitely recommend this store. They are very patient and do not rush you into an unhappy purchase.
Daniel Berry, one of the store specialists, assisted us during our day searching for a new bed set. He explained the layout of the store, the variety of available mattresses, and gave us plenty of time to get to know which mattress we favored the most. The experience was also very personable, thanks to Mr. Berry. Processing the sale was quick, and delivery was on time, without any problems whatsoever.
Just first and foremost great customer service experience which is what i look for when I am shopping. Came here after a bad experience I had at Bed Pros Mattress down the street. Janee provided not only great customer service but education on purchasing a mattresses, narrowed it down to what we were looking for and was able to locate one good mattress for a great price. I would recommend anyone looking for a mattress to please make this your first stop because it may be your last.
Jay gave us a fantastic customer experience. Very helpful with all of our questions and very patient I would recommend mattress firm and Jay to anyone I know for superior service and quality of product from the moment we stepped into the door through delivery and installation couldn't have been better. Thank you. -A Satisfied Customer-
We had a very positive experience at this store working with Fernando Altamirano - Ortiz. We spent 2 hours trying out stuff and chatting the first night we were there. He was patient with us, offered informative advice and really it was very no pressure. We were there to a few minutes after close and he was welcoming the whole time. We ended up buying a clearance mattress and base. But had a change of heart that night and went back to get a Tempurepedic instead, the next day. We knew what we wanted but weren’t able to make it there until 10 minutes till close, but he was still super helpful, fixed it all up for us and even moved the delivery date up. (Beating the tempur store turn around by two weeks). He didn’t put any pressure on us for accessories and was helpful even though we were there a little after close. (Sorry we made you get home late!! But thanks for sorting us out!)
Alejandro really made buying a mattress a seamless process
Our shopping experience with Fernando was an excellent one. Very pleased with the assistance we received. I highly recommend this store for all your mattress needs.
Tiffany, Caesar and Tay were AWESOME!! We walked into the store at just the right time and the help they gave us was amazing. Caesar helped us pick the perfect mattress, Tiffany locked in the best price and Tay was a sweet heart. Definitely pop in here if you’re looking for the best deals and great service
Alejandro took good care of us. He was patient with my son that was looking for a new mattress so that he could get a soft matress at a good price.
I needed a box spring for a client on very short notice. I called the store and Nick confirmed that they had exactly what I needed. He emailed me a link where I could pay online so my movers could simply swing by and get it on the truck, which took under 5 minutes. Perfect transaction.
Tiffany and Fernando went the extra mile to answer all of my questions and provided me all the information I needed to make a sensible choice. They showed me all the new items and also showed me their clearance items. They never pressured me and were always very customer friendly. I would highly recommend this team of outstanding folks when you're looking to purhase a new bed.
This was the best experience I’ve ever had. He was knowledgeable and helped us find the bed we needed to be comfortable. He is an awesome person and an asset to the company. As an owner of my own company I’d wish to have him on my team. Great job
They were very helpful and made my husband and I feel comfortable- not pushy at all. We bought our mattress today and will be getting it delivered tomorrow! Awesome experience.
Great experience. Fernando helped me by showing different mattresses without a hard sale. Walked me through the purchase and reassured me that I could contact him at any time if needed.
Fernando was great. He held our coffee while we tried out mattresses and was really knowledgeable. There was no pressure to buy and the overall experience was really excellent.
This place was awesome. Gary was excellent and patient showing us the different mattress that we would like. He then took it upon himself to find us the headboard we wanted. Jorge also was very helpful. This was a great experience especially when shopping with a vey energetic two year old.. Than you very much guys!!
I was able to get a great mattress at this store at with affordable price. Fernando was very helpful by selecting one for me that fits my sleeping style.
Rachel LaRoche was very helpful with our purchase today. She is very professional and knowledgable with the products that they sell. Place wasn't busy when we got there so that's a big plus. It was nice and clean inside. They offer military discount on top of the sale going on.
For the best seamless service-if needed get pre-approved financing. If you don't- no worries; I'm sure Fernando and the fantastic staff can assist. Very professional, personable and knowledgeable.
Thanks for Fernando's help and attention, I will recommend my friends to go to the mattress store. I love my new foam bed with the remote control for the legs and back. The amazing price. Thanks Fernando.
We had an amazing experience here! We were assisted by Fernando and he did an awesome job at helping us find the perfect mattress!
Fernando was a pleasure to work with he helped me find the bed of my dreams and he was very thorough and real about the options I wish their were more salesman like him he's the true MVP
Never bought a mattress but Tiffany Harris hooked it up!! She was very helpful and in debt with the merchandise, helped up pick out the perfect set up, and helped us save on a new mattress, definitely recommend her!
Normally i donot like to be approached by a sales person upon entering a store. Antonio approached me gave me information about my possible purchase, he never forced closure on the sale. I took my information and returned the next day and made my purchase even though Antonio was not there. The Sales associate on duty 05/26 is a compliment to your company, he assured me Antonio would receive recognition for the sale and indicated it on the receipt.
Thank you.
While I have yet to receive my purchased items of a box spring and mattress the delivery promised was quick and after going to several stores to make this purchase I was quite happy with the customer service provided and the quality of the mattress sets offered.
I've been having all kinds of issues and pains with my old mattress so I set out on the long adventure to find a new one. Every place I went to people tried to sell me a mattress I couldn't afford and not to mention one that I wasn't even interested in. I stopped into mattress firm reluctant that I would find something and annoyed at possibly being hassled out of my own money into something like a used car salesman would do but to my surprise I was not. Janee Faulk greeted me and my husband warmly and offered her assistance. She pointed out some of the options based on my needs and let me roam the store to experience for myself. After a period of time we talked for a while and I let her know why I was looking and how I'd been having serious health issues possibly due to the current mattress I owned. She was so encouraging and went out of her way to help me find the perfect fit. I tried and tried as many different ones that I could but finally when I found the right one the price was more than I could afford. She was able to work with me one the price and I walked away with a feeling of ease and comfort with a new mattress on the way to my door step the very next day. I'm sooooo grateful for all your help Janee your the reason customers keep coming back to locations to do business with others. Your an inspiration to me and your kindness exceeds my expectations. May you and your family be blessed always! Thank you Janee and thank you Mattress Firm I love my new mattress!!!!!
Great customer service Fernando best sells man he really does everything to help you out and actually takes the time to explain every detail about the different mattresses.
Had the warmest and friendliest experience. My sales rep, Gary was very knowledge, friendly and he made me feel welcome and valued as a first time customer and more. I recommend the Tempur-pedic. I did my research on several other competitors and this was the best.
Everyone should come here to help pick a mattress! Jonathan was very knowledgeable, wasn't trying to force a sale down our throats he gave us time to try the mattresses & discuss with my partner. Will definitely recommend this place to friends & family!
Hands down the best customer service I have ever had. Fernando and Arron was absolutely fantastic!! Thank you guys for helping my husband and I in purchasing our new mattress.
Came into the store not knowing what to expect. Tiffany Harris, one of the associates, did an amazing job and gave me a great deal on my mattress set! Incredible service!
Easy purchase. No up-selling or hard close. In fact, Tiffany actually directed me to a better mattress than I came in for at a $75 savings. I’ll recommend this store to anyone
Very helpful an knowledgeable about what helps with back issues and how to get used to train yourself yo sleep the best way using a Craftmatic type frame with my new mattress. Thank you.
Alli at the Stadium area Mattress Firm is amazing, kind and cares about the customer. She was very helpful and considerate of our needs as a consumer and what was financially in our best interest. Thank you Alli.
Tiffany and Fernando were great ! Tiffany greeted me as soon as I walked in the door, she got up to help me pick a mattress with in 20 minutes or so I found what I needed they were both a great team working together to fund what I wanted and the best of all , I got a great mattress with a massaging frame at a great price ! Thank you both
I came in looking for a mattress & David knew exactly what I was looking for! He explained everything in terms that I could understand & helped me find the best deal possible. That’s why I give Mattress Firm Clearance & David a full, honest 5 stars. Thank you again David!
Tiffany was nothing short of amazing. Tiffany escorted my sister and I to another store to snag a deal on a mattress, saving me $250! Go see Tiffany at this store and she will wow you with how amazing and determined she is to help customers!
We came in looking for a queen mattress. Jorge and Christian were both very helpful and really nice guys. We found a great mattress at a great price. Two satisfied customers :)
Tiffany Harris is a beast, she hooked it up for me and my girl. We left with a king memory foam and a nice base for less than I was expecting to spend on a spring set. 10/10 would recommend coming and seeing her.
Eddie is very helpful, he is great saleman. I never meet any saleman has so much knowledge about mattress. I has wonderfull customer service with this guy. This location is wonderful, they will go above and beyond to meet your needs. Please ask for Eddie, he is a great saleman you ever meet.
Maria Torres made my shopping to buy a mattress a great experience! I am a happy camper and a very satisfied customer! Thanks Maria! JBaxley
They were great.. not pushy just informative and helpful. Helped picked out an amazing mattress for us and got it delivered super quick and arranged for the old mattress to be taken.
Very patient and helpful. Had people waiting and the gentleman took his time with me still. They sent the wrong pillow, though, but when I went back, the gentleman sent me the right one at no cost. I got to keep the other one because I opened it.
My husband and I had an amazing experience shopping for new mattress. Nick was very helpful and knowledgeable.
We had a great experience, very happy and pleased for the services provided by Airón and Tiffany. Thanks guys for all your customer service and help in finding the perfect bed to sleep on and affordable !!! I recommend anyone to come to them and at this location!! Will be coming back!!!
Walked in with no clue what to purchase, and Tiffany helped us purchase the perfect mattress within 10 mins!! So easy & excellent customer service! Recommend this location!
Went here this afternoon and had a great experience. We were dreading going mattress shopping but Nick was so helpful, made sure we got a great deal, and stayed in our budget. Would definitely recommend this store.
Was greeted by Fernando A Ortiz who was very friendly and knowledgeable and made our shopping experience an excellent one Fernando is your top knotch man fir excellent customer service you can go wrong with him if your in a need for a mattress ask for him...
Was very uncertain about what I needed in a mattress when Airan Valdes greeted us and walked me through the values a mattress should have. After trying out a few options I settled on the perfect mattress and well within my budget as well.
Thank you to Jaryn (Jay) for helping us find our bed and accessories! Not only was he patient and down to earth, he wanted us to make the right decision with no pressure and great customer service! A long over due thank you and 5 stars for Jay! My boyfriend and I thank you so much! And we will be back to buy more accessories from you!
Tiffany went above and beyond what we expected! She is friendly, personable, and very knowledgeable about her products. The store was very clean. We had a great shopping experience with her!
The layout of the store is great. Makes it so easy to find the perfect mattress. Our salesperson was very relaxed. Didn't follow us around pressuring.
Had an amazing experience with the help of holly! She pin point exactly what i needed and made the sell extremely easy and quick.
Airan is very knowledgeable and helpful. Good pricing and quality mattresses. This is the second mattress I have bought from this Mattress Firm store.
They treat us really good! Fernando was able to find us a great deal on all our purchases!
You should definitely give them a shot
The best service ever, she help me with al the process to find the right mattress she had a lot of patience with me help me to get the best deal and work with me and what i want.
She make my experience of buying a
Mattress wonderful
Se los recomendó 100% buenos precios , la atención es fabulosa y la verdad la
Muchacha es súper dedicada en ayudarte
I just received very excellent experience from Fernando at mattress firm on Dale Mabry. If you are in need of a new bed i recommend you call and make sure Fernando is in and go to see him!
John Eckoff, my sales person was very knowledgeable and helpful. I never felt pressured for time or to buy something i didnt want. ended up with a super deal, on what suited me best and next day delivery was on time. excellent experience
Go see David - he'll take care of you. He's patient and explains everything. And I've never got a better deal. We go Mattresses and Box Springs for 4 rooms, if that tells you anything. At different times ;)
I was looking for an specific mattress and Fernando was very helpful. He helped me to find the exact one I was looking for and gave me a very nice and friendly customer experience. I highly recommend this place!!
Fernado was awesome. He helped us choose the best quality within our budget. He worked with us and was NEVER pushy. Very relaxed. I will definitely go back.
Tayana was awesome, she helped us find a really nice mattress at an insanely good price. She was really nice I'm glad she was the one we got to buy a mattress from
Fernando was great. He was very knowledgeable and patient which was a great help. Excellent service and selection of mattresses
Mr. Airan Valdez is a very good place. He is a tremendous, very attentive salesman and I combined with his experience and explanation thanks to him. I made a good choice.
Alejandro was great! Cut me a great deal on a king size mattress and Foundation. Would highly recommend.
Fernando made my first mattress buying experience one to remember. I received my bed in less than 24hrs and couldn't be happier with it!
Extremely helpful, especially with finding good deals. Saved $1200 on a great mattress and getting it delivered to my apartment in a different city. Awesome experience!
I had a great experience at Mattess Firm in Tampa Florida. I worked with Fernando he was awesome!! Can’t wait to sleep on my new mattress.
Bought a mattress here from Gary and Jorge and they couldn't have been nicer. Very fun and very welcoming! Highly recommend buying your next mattress here.
Fernando and Bryce were such a great help getting us a great deal and a great king sized mattress. This is the second bed we have bought from this location and wouldn’t go anywhere else!!
Awesome customer service with awesome prices. Friendly staff that isn't pushy to make a sale. They're honestly working to get you the best deal for what you're looking for and are very helpful with any questions you have. I would recommend this store to anyone.
Tiffany and Fernando are the best! Had us in and out of there within 15 minutes with the perfect set up, would recommend them 10/10 every time. Go Jags!
Fernando was awesome. He was very knowledgeable. He guided me to the mattress that was best for me. I am pleased with my choice and can’t wait to get it! Thank you!!!!
Tiffany was very helpfull, made sure we were comftrable in firmness before showing what mattress to pick, was able to provide a great and affordable option, definately recommend going here
Knowledgeable and the services ce was an A+++. I am very happy with my mattress.
I would recommend this store to anyone like looking for a new bed.
So far so good, the salesman was very informative and thorough. Let's see how my sleep is though when I try out the new mattress!
This mattress firm has such great deals and an amazing staff! They will connect with you and help you find the perfect mattress all at the same time.
Fernando really went the extra mile to get us the best deal on a great mattress. Awesome experience!
Excellent service, Great price, Quality mattress and fast delivery!!
Nick was very helpful. Went above and beyond in customer service. Sat down with me and visually showed me different options. Call multiple stores for expediting delivery options. Highly recommend him.
There was one person working and he handled all the customers in a reasonable amount of time and was super helpful. I highly recommend.
Had a great experience with Gary. Was very informative and great at what he does. Would definitely recommend getting a matress here. The prices were great and beds heavenly.
Had a great experience with the store. Jay was very knowledgeable and helpful. We purchased two mattresses with all the trimmings. ThanksJay
Tiffany and Tay were so helpful and got me in and out of the store in 30 minutes, they price matched everything and I can’t wait to get my new tulo bed tomorrow!
Super helpful staff. They were able to secure my newly purchased mattress to my car so I didn't have to pay delivery fees! Yippee
Fernando and Aaron were great. They had amazing customer service and they made the whole experience so much better! Would definitely recommend and come back to this location!
At mattress firm I had the best experience ever!! Janee and Garry are awesome I will recommend mattress firm only at this location to come and get your mattress needs met and trust me they will be met this is the dynamic duo!!!!!!!😀😀😀😀❤️❤️❤️ …
Very friendly and amazing service. They helped me save A LOT of money on a mattress. I would recommend this location to anyone.
Great help and service by Fernando! We’re excited to receive our new mattress.
We definitely will be back when our family needs a new mattress! Thank you Fernando for all your help and patients we really appreciated it!
Excellent experience from Tiffany at mattress firm on Dale Mabry. Friendly and very knowledge. Definitely would recommend!
Exceptional customer service by Tiffany and Steven. They were extremely helpful and efficient with knowledge of the inventory and system operations of the store. Thank you again Tiffany and Steven.
Mattress firm gives the best price, easy to work with, delivered on time
I purchased a mattress set from Mattress Firm. Jorge was awesome and trust me I am going to enjoy getting a great night sleep!
We knew what we wanted and associate took us to our options and we were in and out in under 30 minutes and delivery set up as well. Excellent service.
Jeanee treat us so well!! We are so happy with the experience!! I hightly recomend her!! She is really sweet and patience. Thanks a lot! Now Let's danceeeee!!
So thankful we stopped at Mattress firm, we were done looking and frustrated and decided on a last minute stop where we met David and Gary found a great mattress at a good price now we are headed home in a better mood with a new bed!
Just moved down from STL and Fernando made the entire experience personable and stress-free. Definitely will have my girlfriend buy a mattress from him
Alejandro was extremely helpful and knowledgeable. He made our experience well worth driving to this location. We'll be back
Tiffany was a great help in picking out a mattress for me, the prices were great and financing quick and easy
Helped us find quality mattress at our price point. Saved $$ over others
They gave excellent service and are very knowledgeable about their products I highly recommend going there if your in the market for pillows or a bed.
Trey was a great help, great customer service and was able to get me a great bed within my budget.
Highly recommend!
Nick was very helpful explained everything in terms of finding the best mattress for me. I’m happy with my choice.
I loved the experience me and my boyfriend interacted with Scott and his customer service is exceptional we can’t wait to come back and finally make a purchase
This is a great store and quality of sales people. I shopped around and they matched and beat the most comparable prices that I found (multiple stores) by over $500.
The person that helped me was very helpful and it was a pleasure to have someone so informative to help me make the right purchase.
The guy sold me bedrails. They’re a perfect fit. He was very helpful in explaining how to set them up.
Johnathan was very helpful with a great personality. He made it very easy and fun to pick out the right mattress.
Alexandro was very helpful And knowledgeable
Fernando was professional and a pleasure to work with. He made my shopping experience very enjoyable.
Very nice customer service. Purchased the right mattress with no issues. Thanks for the knowledgeable agents.
Fast easy. Quick delivery
My experience at the store was really great ,Jorge & Eddie was really helpful and they help me find a great mattress!!!! Thanks you guys
The experience was great. My aunt is really picky and can be "sassy" but the associates were able to find something she can agree to.
David was fantastic. Helped us get a mattress and coconut pillows! Definitely helped us find what we needed
Came here to just ask about prices and deals, Fernando helped me out tremendously and ended up buying. Thank you so much, great customer service and very speedy.
I went with my husband excellent prices we were attended by Fernando Altamirano a very kind divine attention and with a very good character I recommend it very much, thank you 😊 …
After public storage ruined my last new bed, I'm excited to get an even better one today! Great bed at a great deal!!!
The manager was great and he w nice to deal with. Explained us everything about the product. Nice experience to deal with the store.
I received very good attention and the salesperson who attended me was very professional with good knowledge of his work. Actually I was very satisfied
Fernando was awesome! Not pushy, very helpful and even gave us great restaurant recommendations!
Tiffany was amazing! I have never had such a great experience buying a bed.
Fernando was amazing! Answered our questions with ease. Store was clean and prices were great!
Jorge came me great service, was informative and made sure I chose a mattress that met me needs. Great experience.
David Fernandez and Gary Watts were super friendly and helpful. No pressure and accommodating. Definitely recommend.
Venus was very informative on every named bed. Also she was super nice.
I was in and out in a flash, I knew what I wanted and they went straight to it to get me what I needed. Great customer service would recommend to anyone.
Great customer service! My boyfriend and I found a great mattress for a great price.
I can say that Alejandro was very helpful and help me find what I was looking for and was very patient I will definitely come back thank you so much
Gary was very polite, knowledgeable and didn't try to sell us anything we didn't want. Excellent store, excellent staff.
Best place to get a bed! Tiffany was awesome and got us a really great deal.
fernando was awesome to work with and so accommodating. Great customer service.
Very helpful and going the extra mile to give us the best mattress in our budget.
Gary was great. Very knowledgable. Good price and service. I would recommend mattress firn.
What a Great Price and Customer Service Gary was Awsom
Tayana was very helpful and super nice. Definitely made our experience easier than we thought.
Tiffany has excellent customer service made it real easy to find a bed
Our sales person was very knowledgeable, patient, and friendly.
Fernando was extremely helpful!! We were in and out of the store in about 20 minutes even though we went in not having any idea what we wanted.
Excellent staff and service. I got the mattress I was looking for. 😉 …
Love the store, the employees are very friendly Alejandro take care of me and help me find exactly what I was looking for 🤩 …
Awesome sales & customer service! Thanks Gary & Jorge for helping us have many great nights sleep!
Christian,
Is very professional, precise and took care of business without any waste of time.
Great service tiffany was really helpful with helping me pick out a bed and walking me threw the whole thing
Recommend Mr. Rivera. Stayed late to help us & great customer care!
Tiffany and Fernando was the best they helped me find what I needed and provided the best customer service!
Awesome staff and very helpful. Come here for all your mattress needs and more.
They have excellent service , we were helped by nick who was super helpful and knew exactly what we wanted , recommend it specially with the nice offers they have
Fernando was awesome & very patient w/us I recommend for everyone to speak w/him
Customer service was A+ from the time i walked in the door. And i am so in love with my mattress
Great extended deal very good customer service!
Alejandro and Nick were extremely professional and helpful . I highly recommend this place .
Customer service at its finest! We were return customers because they are the best!
Gary was great and was able to get us a great mattress at a great price!! Thanks for your help!
Jorge is awesome and very knowledgeable. Also an honest and upfront person which we greatly appreciated!
Great deals and zero Hassel exchange when I went to firm on my mattress....Fernando is the man
Gary was very knowledgeable and offered great explanations of the products I was looking over.
Great experience, wonderful salesman, knowledge and caring. I will recommend Christian any time. Thanks!
Tiffany was helpful, accommodating, and friendly! Would definitely recommend.
Professional, expedient and knowledgeable people. Would recommend them to our friends.
Fernando was the most amazing sales person and so helpful!
Awesome experience with Tiffany. Was great! Definitely recommend this place!
Great people, knowledgeable and friendly. Actually seemed interested in providing me with the solution I needed.
Jorge Alvarez took care of all my needs with professionalism and courtesy.
Good experience person, knew what he was talking about very knowledgeable!
The staff was friendly and informative. They answered all of our questions.
Best service ever. I would recommend this place over any other. Fernando was amazing!!
Mwafaq Abu Shanab he was a excellent sales person a ever had nice person very super nice
Definitely a great score but
Good place to shop for cheap and good quality mattresses.
Excellent service and will be recommending to my friends! Thanks Tiffany and Fernando
Very good service and great value for your money
Great service and very knowledgeable.
Very impressed with the superior customer service..
Aíran went above and beyond.
Very nice people, recommend going to Fernando and Tiffany :)
Very professional! Great service with great prices !
No pressure. Was shown several options. Everything was smooth and efficient.
Great guys! Very helpful in finding what I need in my price range!
Fernando was great , great service and great price.
It’s nice and clean the worker was very helpful
Very attentive! And great customer service!
Airon was so helpful and patient! Thank you so much!!
Amazing service quick, easy and nice prices
Dave was extremly nice and helpfull, i recomend this place
Friendly, knowledgeable service.
Fernando was awesome, very friendly and helpful!!!
Very knowledgeable and helpful salesman.
Good service, prices good for the time I went.
Great service!!! Very nice guys!!!
Awesome! Fernando was a awesome salesman!
Too expensive.
Amazing customer service!
THANKS Rachael for your Wonderful Service !
Great support staff. Very helpful.
Way, way over priced for a "Discount" clearance store.
The damnn store in the WORLD THANK YOU TIFFANY H!
Good service and prices.
Awesome deals and great service.
Frendly customer service great prices
Big red was a great help
Great Price's and Selection
Amazing service with Fernando
Good customer service and services
Very good excellent
Pretty cool staff
Excellent
Great service
Decent place.
Left me with a great bed great for my back
(Translation) _ Friendly staff where they explain how you can buy financed mattresses, beds.
All types of mattress brands are sold.
(Original)
_ Personal amable dónde te explican cómo puedes comprar financiado colchones,camas.
Se vende todo tipo de marcas de colchones.
(Translation) I must say that Alejandro is the best salesman I have ever met, from the attention you get to the extensive and detailed explanation of each item in the store. His knowledge and delivery to the client is truly impressive. I highly recommend it it was a wonderful experience.
I must say that Alejandro is the best salesperson I have ever met, from the attention you get to the extensive and detailed explanation of each item in the store. The knowledge of him and the delivery of him to the client is really impressive. I highly recommend it it was a wonderful experience
(Original)
Debo decir que Alejandro es el mejor vendedor que jamás había conocido, desde la atención en cuanto llegas hasta la extensa y detallada explicación de cada artículo de la tienda. Su conocimiento y entrega al cliente es realmente impresionante. Lo recomiendo mucho fue una maravillosa experiencia.
I must say that Alejandro is the best salesperson I have ever met, from the attention you get to the extensive and detailed explanation of each item in the store. The knowledge of him and the delivery of him to the client is really impressive. I highly recommend it it was a wonderful experience
(Translation) My experience with Christian was excellent, always very attentive, he has tried to help me at all times, satisfying my needs, if I had to buy another mattress, I would definitely return to this place, I recommend it 100%
(Original)
Mi experiencia con Christian fue excelente, siempre muy atento , ha tratado de ayudarme en todo momento satisfaciendo mis necedades, si tuviera que comprar otro colchón sin duda volvería de nuevo a este lugar ,se lo recomiendo 100 %
(Translation) It is my first visit to the store and I was super happy with his salesman, Alejandro, employees with experience and knowledge of what he sells. At 53 years old I found the matress of my dreams. He listened to all my demands to be able to buy what I was looking for. With employees like this it is worth buying.
Thank you very much for your service and kindness
(Original)
Es mi primera visita a la tienda y quede super contento con su vendedor Alejandro , empleados así con experiencia y conocimiento de lo que vende. A mis 53 años encontré el matress de mis sueños . Escucho todas mis exigencias para poder compracerme con lo que yo estaba buscando . Con empleados así vale la pena comprar .
Mil gracias por su servicio y amabilidad
(Translation) Very friendly, attentive, better price than in other places and also without asking for assumed offers, $362 dollars, the same as in the one that is in Armenia, almost Water, they asked me for $560 and I had to pay for delivery on Thursday of the next week. My favorite store for whatever you need from the bed. THANK YOU MATRESS FIRM, that's how you serve your clients.
(Original)
Muy amables, atenciosos, precio mejor que en otros lugares y ademas sin pedir ofertas asumidas, $362 dolares, lo mismo que en ese que esta en Armenia casi Water me pidieron $ 560 y tenia que pagar el delivery pal jueves de la proxima semana. Mi tienda favorita para lo que necesites de la cama. GRACIAS MATRESS FIRM asi se atiende a los clients.
(Translation) Tiffany Harris is the best sales representative, if you need a mattress ask for Tiffany❤️❤️❤️💖💖
(Original)
Tiffany Harris es la mejor representante de venta, si necesitas mattress pregunta por Tiffany❤️❤️❤️💖💖
(Translation) tremendous saleman
(Original)
Tremendo Saleman
(Translation) Excellent Attention, ask for Mr. Antonio, he is very kind.
(Original)
Excelente Atención, preguntar por el Sr. Antonio, es muy amable.
(Translation) Excellent attention, very friendly and advise very well
(Original)
Excelente atención, muy amables y asesoran muy bien
(Translation) Very good treatment from Antonio and very professional. 👍👍👍
(Original)
Muy buen trato de parte de Antonio y muy profesional. 👍👍👍
(Translation) Good attention, good service and good prices.
(Original)
Buena atención, buen servicio y buenos precios.
(Translation) Very kind when I got to that place I asked for Airon Valdés explains everything
(Original)
Muy amables cuando llegue a ese lugar pregunté por Airon Valdés explica todo
(Translation) Very friendly sellers and the manager is very nice I recommend it
(Original)
Vendedores muy amables y el manager muy agradable lo recomiendo
(Translation) Excellent service, good deals on mattresses
(Original)
Excelente atención, buenas ofertas en colchones
(Translation) I liked the service they were friendly
(Original)
Me gusto el servicio fueron amables
(Translation) Excellent atention.
(Original)
Muy buena atención.
(Translation) excellent
(Original)
Exelente