Reviews of Mattress Firm Terminal at Ballard. (Mattress Store) in Seattle (Washington).

Mattress Firm Terminal at Ballard

306 Reviews

198 Comments

Mattress store

Mattress store

907 NW Ballard Way Suite B-110, Seattle, WA 98107, United States

Description

Information of Mattress Firm Terminal at Ballard, Mattress store in Seattle (Washington)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Mattress Firm Terminal at Ballard

Reviews of Mattress Firm Terminal at Ballard

Jillian Selsky

Jerry and Jonathan went above and beyond to find us a mattress that fit our needs - which were very specific and included needing it delivered basically yesterday. They were super helpful, constantly checking availability and communicating with other stores to get us something that we would really be happy with in terms of comfort, price, and speed of delivery. I feel like we went on quite a journey together!! And had a way better time doing it than I would have ever expected. Thank you so much to both of them!

Laura Sylvia

Loved the service at this location. John is knowledgeable and infinitely patient! Same day delivery, which is awesome. It took me a while to select and I had a lot of questions but I am sure I got the best mattress for my needs at a fair price. I definitely recommend them.

rick johnson

Ashley was fantastic! She couldn't have been more patient while helping me choose the right mattress. Multiple phone calls and plenty of questions later she has my new mattress set to be delivered in less than 48 hours! Highly recommend!

Kevin Bourton

Came in to get my son his first real bed and out of the toddler bed he no longer fits in. Patrick was a huge help in talking through the various types of traditional, foam and a new hybrid style. Opted for the hybrid and was able to get it scheduled for delivery next week. Great experience from start to finish. Also picked up some new pillows for my own bed that needed replacing.

Tracy Meyer

These guys are great! There’s no-pressure to buy. And they give you all the information you need and ample time to test everything. And they honor sales that occur after your purchase so you can get a rebate after you buy. That was a nice extra treat.

Marcy Good

Jonathan was extremely knowledgeable and personable. He answered all of our questions with care and was fast at checkout. We are a long time Mattress Firm customer. We’ll definitely call Jonathan in the future.

Billy Nguyen

Went in today 2/11 to the Ballard location with my fiancée. When we first walked in we were greeted immediately, and within a couple minutes trying out beds and getting all the details on each one immediately by the sales associate. We initially started off with another member but were switched over to George to finish our transaction as the store was getting very busy but we didn't mind! George told us he usually works at the Lake Stevens/Everett location but was in Ballard today to help a lone associate and wow talk about an amazing employee. He helped us to get the absolute BEST deal on King mattress(and you know those arent cheap) that it felt like we were paying Full/Queen prices if not Twin prices as well as an adjustable base for both foot and head rest at another impeccable deal. George really truly helped us out and got us a bed and base that we’re going to have for a very long time. We would 100000% come back to the Ballard location again if were ever in need of a new mattress. 12/10 recommend if you want a good deal on a mattress that’ll last you forever.

Julia Bezems

Wonderful experience getting a mattress today! Kevin was knowledgable and had lots of recommendations about choosing and breaking in a new mattress. He was clearly very experienced and also helped us save with the Labor Day sale.

Wayne Hetland

Great, knowledgeable service. They even honored my extra website discount! Recommend that you go online first and use their Mattress Matcher, it makes it so much easier for the staff to help you get your best bed ever!

Nicholas Scott

Patrick at mattress firm was a joy to buy from. He is very friendly and knowledgeable. He found my wife and I a great mattress that cost considerably less than Costco or ikea. I highly recommend this Mattress Firm location for both their products and customer service.

Dwayne Stelivan

Jonathan was very knowledgeable in help me find what probably work best for me by asking questions about my sleep patterns and about how much I wanted to spend on my bed. Overall A+ for customer service.

Rohan Jha

This was such ash east and calm experience. Ashley helped us pick out the perfect mattress our price point in half an hour. I can’t wait to get it

Nguyen Nguyen

I stopped by today to test out some mattresses and Jonathan was super helpful and patient! Can't wait for my new mattress to be delivered soon!

Erikka Arone

Professional, efficient, and knowledgeable sales people. Store was clean, easy parking. Great inventory, fast delivery options (2 days versus other stores quoting 2 weeks!?), and fair prices with many options at all price points. Was able to test out numerous mattresses and buy something in less than 30 minutes. Best mattress buying experience I have ever had. Patrick (sales person) was amazing and reduced the usual stress of such big purchases with his intelligent, helpful manner.

Bryce Hatch

Jonathan was a really good salesman! Very knowledgeable and came across as honest. Thanks!

Vince Amabile

Jonathan was a great help. He simplified the process of picking a mattress, was direct and very knowledgeable.

Natalie Vail

The staff was very friendly and accommodating. Ashley was so knowledgeable about all the mattresses and even pulled out a couple samples for us to try. The delivery guys were beyond professional and went out of their way to set up my mattress. Greatest experience with these wonderful people.

Ryan Yedinak

They were super easy to talk with and I’m very excited about my new mattress.

Louisa Clayton

Great experience with this store. Knowledgeable staff, easy process and quick delivery. Plan to go back for second mattress purchase soon!

Noah Chapman

Jonathon you rock! I am so excited to get my mattress and he made the experience smooth and fun. Awesome!

keith snell

Salesperson was very knowledgeable. We tried every mattress in the store, until we selected the right one.

Madalyn Jackson

Went in and was immediately welcomed by Johnathan who was so helpful! He sent sent us over to Noah at the clearance warehouse so we could get our mattress that same day 10/10 recommend buying from Mattress Firm.

Brooklyn Williamson

Went in today not knowing what I wanted at all. Kevin was able to show me a variety of mattresses quickly and I found one that I absolutely LOVED! They even have delivery services! Both people in the store were very polite and I was happy and recommend this location.

Hammin Cheese

Kevin was a tremendous helping me settle on a matress/bedframe solution. Walked me though different styles/firmness/materials to figure out what was most comfortable to me and also provided insight as to what other people liked/disliked about each type. In the end, I managed to settle on an order about an hour after first walking in the store. It was a huge stress relief for me to get this settled today. Thanks, Kevin!

Patrick Leon

Ashley did a great job of 1: coordinating with me ahead of time, 2: reserving the mattress for me before I started my move from out-of-state, and 3: ensuring that I had the right firmness and size of mattress for my preference. Will be recommending the Ballard Mattress Firm location!

Smoke Foot

Ashley was dope and very helpful along with informative about the selection and ongoing promo sales. Came in for a Twin mattress and bed protector for a 4yr old. If its not in stock they have the option to deliver but luckily she had what I needed. In and out in under 15 minutes (I dont like shopping). Will return for further bed and pillow needs. Not rating the mattress itself because time will tell and they are not manufacturing them onsite. Giving 5 stars because staff alerted me on how to properly wash and dry the matress protector and didnt waste my time while there and for being super polite. Customer service is not dead!

Adam Hart

Amazing buying experience! Ashley is a true professional, very curious, extremely knowledgeable and ran us through all our option with no pressure to buy. We now have the bed of our dreams and couldn't be happier with the purchase. Also the delivery team was prompt, curtious and very fast! Ashley and team are awesome and we'll definitely recommend Matress Firm to our family, friends and colleagues who are looking for a high quality bed!

jill rojek

My wonderful experience with MatressFirm started with the salesman, who was knowledgeable, courteous, helpful and didn’t try to steer me to more expensive or unwanted mattresses or accessories. The next day delivery went off without a hitch. The delivery men were punctual, polite, friendly, helpful, and efficient. And the price was very reasonable. I would recommend this store for anyone buying a new mattress. It was a completely stress-free experience which was unexpected but welcome.

claudia lorena Bravo

The service was amazing! We arrived and Peter took the time to explain pretty much all the different mattresses that we were in the store! He answered all our questions. I pretty much jumped (laid down) on most of the beds and asked about all of them and Peter answered my questions. He explained delivery times and how financing works! Very detailed. Store was very clean and he really took his time to make sure we knew everything we needed to know to make our decision. Highly recommended if you are wanting buy a new mattress.

John Smart

I visited your location in Seattle recently, the store in the Ballard area in particular, as it was close by my house. I came in on 3 separate occasions and was greeted promptly with a professional attitude. Ashley was a particular help as she guided me through the different layered options and was patient with my 2 kids trying out all the beds I was looking at. Girl 26 Boy 24 😊 No, seriously 😐 I never received any pushy phone calls which was nice. I purchased the bed I wanted and waiting for delivery 👍🏻

George Harvey

I'd been shopping around for a mattress and frame for our guest room. I probably called or checked the web site for 5-6 stores and Mattress Firm looked pretty good so I went in to check it out. Patrick Barttels, the salesperson, was great! Very nice, very low key, totally non-pressure, very knowledgable, and a really nice guy to work with. We examined all my options, I tried all the mattresses we were interested in, and purchased the mattress and frame I needed for a VERY good price. They delivered the items the next day, and the delivery guys were just as nice and professional. A totally quality experience at a good price.

Pete & Cheryl Smith

We had a very pleasant time here. Jonathan asked all the right questions to get zeroed into what we needed, showed us the options, found a slightly better deal when he was placing the order and made the experience enjoyable for us.

Austin Moita

After being set on buying a Casper mattress online because of the convenience, my wife and I decided to check out the local Mattress Firm in Ballard to make sure we were doing all the research. We went in Saturday morning of President's Day weekend and were the only people in the store other than Patrick and another Mattress Firm employee. After a brief introduction, Patrick let us do our thing. We were in the store for around an hour, laying on different mattresses and talking between ourselves. Patrick came over to touch base with us every 10 minutes or so. He was friendly, surprisingly informed, and not forward with sales pitches at all, though he did make sure to mention the various deals that were going on if we mentioned something we liked. After finding a mattress we both agreed on, I was ready to leave to discuss things with the wife and told Patrick as much. He insisted (though not overly so) on putting us together a quote on the mattress we wanted so we could think things over. He managed to make a very appealing offer (in part because we weren't interested in the adjustable base), and we actually went ahead and accepted the quote later that evening! Scheduling delivery with him was easy, and we actually got our mattress the next day. Very happy and surprised with how pleasant the whole experience was, and very happy with our new mattress. I imagine if you're returning a mattress, it's likely you're not a happy customer anyways but that's why my wife and I spent so long in the store - we wanted to make sure we got something we wouldn't have to ship back. If nothing else for peace of mind, I highly recommend stopping in!

Adelaide Alderks

*Update - We were contacted by the District Manager at Mattress Firm to talk about our experience. He was very professional, genuine, and apologetic. We appreciate that he took the time to contact us, walk us through the problem, and offered a solution for us! *Original Review - We spent almost 5k on a new mattress here and the delivery service was extremely unprofessional. The mattress was supposed to arrive on a Saturday, but the delivery people refused to bring mattress to our apartment because they weren’t able to find parking close enough to the apartment with their large truck. They told us we had to reschedule a special delivery with a small truck. When I asked how long that would take, they said they would call their supervisor, and then they just took off without providing any additional info. I had to call the store myself and they told us the earliest they could deliver with a small truck was that Wednesday. We had already gotten rid of our old mattress because we were expecting the new one on Saturday, so now we are having to sleep with no mattress for four nights. Totally unacceptable given the amount of money we spent with this company. If we had known the limitations of the delivery service in advance we would have requested a special small truck delivery from the start, but nothing was communicated to us. Super disappointed and regretful for spending our money here.

Janna Silverstein

Knowledgeable, friendly salespeople. They gave me the information I asked for, supplied insight into mattress differences, listened to my specific needs and took them seriously. I appreciated the speed and the consideration provided. It was a great experience and I would happily buy another mattress there when the time comes.

Jennifer Stankovich

The Mattress Firm showroom staff was very helpful. My daughter was introduced to a few different types of mattresses and was able to quickly narrow down her preferences. Our final selection was fast and easy to take home that day. The sales team were friendly and knowledgeable. We are very pleased with the shopping experience as well as the mattress. Thank you.

A.

Patrick Bartell is an amazing customer service rep. Very knowledgeable, honest and personable. We trusted his expertise when we bought our first bed and were so happy we went back and saw him to buy a bed for our guest room. Patrick went above and beyond to help us out both times.

Nicholas J Sajatovic

Wonderful store! Great customer service, I was heard out when I explained what I was looking for in a mattress, and the process from start to finish was seamless. Definitely swing by and see them in Ballard!

Jason Costales

Jonathan M was the best to work with. Very helpful to my wife and I and very knowledgable on what we needed from a mattress. Head over to him and get a better nights rest.

Meliza Chairez

Didn’t really know what to expect buying a mattress during this Covid pandemic but was so pleasantly surprised with the amazing customer service that Walta provided at Mattress Firm! We don’t know what we don’t know but he asked all the right questions to find us the perfect mattress. He was very patient and made it a fun experience while we worked through our indecisiveness. When we finally chose our perfect mattress the closing process was also really smooth and didn’t take long at all. Thank you Ballard Mattress Firm!

Obioha Okereke

Gaea was fantastic - very thorough, informative and honest. She was quick to help me out when I walked in and carefully explained the difference between brands and styles. Would highly recommend her and mattress firm to anyone looking for a new bed!

Sylvia Al-Mateen

I had a great experience at Mattress Firm and Walta was super helpful. I went in with a vague idea of the kind of mattress I wanted and the price range, and he quickly helped me narrow down my options and choose a mattress I think I'll be happy with. It was also super easy to set up delivery to my apartment.

eboni bryant

Patrick was amazing! Very helpful and knowledgeable. We’re new to Seattle and he made us feel welcome! I 100% recommend you purchase your mattress with Mattress Firm, especially with Patrick, I was very impressed!

Amanda Tice

My partner and I went to the Ballard store today to buy our first mattress and upon our arrival the associate Peter Kerr was immidiatly attentive. Was very accomadating of our budget and individual persnickety needs. It felt very safe and clean during these covid times. He was extremely helpful and a great salesman making us feel welcome and comfortable. You have a great employee in Peter and would highly recommend this location. Looking forward to our fist sleep on our new bed.

Johanna P

Jerry’s and Jonathan were amazing! We were very happy with all their help and can’t wait for our new bed. Thank you!

Jodi Nissen

It is AMAZING here with the most amazing customer experience! The are incredibly educated with the mattresses and I’m beyond happy with my long-term purchase from Jonathon!

swetha madapati

I was there at the Ballard Location of mattress firm today and I had a chance to work with Patrick Barthel. He was super friendly and was patient in answering all the questions we had. He was never pushy and gave us all the time we need to take a decisIon. He offered a good price on adjustable bed frame and the mattress. I highly recommend this location of Mattress firm

Jack Kessel

Kevin was incredibly helpful and guided me through picking the right mattress for me!

Tracy Bell

Salesperson Patrick Barttels was knowledgeable and answered all my questions plus more. He was conscientious about getting me the applicable discounts. Free delivery and removal of old mattress is a bonus. Financing with zero interest sealed the deal, I might not have purchased the bed otherwise. Plan on spending a couple hours in the store if you're serious about buying a bed. Patrick is very personable.

Luann Tigner

The gal was very helpful and I left with what I wanted! Great costumer service!

bharat raghu

Kevin was amazing and the rest of my life will be better thanks to him.

neha soni

Patrick Bartell guided me and my husband to find the right mattress for us. He was patient and walked us through the different mattresses and why they would fit our needs. He added a personal touch and made sure we were happy with our purchase.

Cora Carter

We had the best experience ever purchasing our new mattress with Walta! He was honestly the most helpful and knowledgeable person to work with! He helped us pick out the best mattress personally for us and made the experience so smooth and quick! He was so kind and easy to work with! 10/10 would recommend! Walta is the MVP!!!

Jacquie

Patrick was super helpful and knowledgeable about different types of mattresses. He helped me pick a mattress and pillows meant for side/back sleepers. He made the process easy and seamless. Would highly recommend coming here for your sleeping needs.

carolyn lewis

Ashley is the best salesperson I’ve ever had: knowledgeable, professional, personable. She guided me through the choices with ease and expertise.

Alexandra M

I had the most wonderful experience at Mattress Firm and would give them more than 5 stars if I could. I worked with Patrick who was extremely accommodating in not only showing me items within my budget, but was patient with my indecisiveness and went out of his way to help me find exactly what I was looking for. I would recommend anyone looking for a mattress to go here as I couldn’t be happier with my experience!

Jackie Goldstein

Jonathan was my salesperson. He was very knowledgeable and did a great job helping me to decide. I know he was at this location just filling in for someone but I must commend him. Cant wait for delivery!

Anbar Mahar

Every time we have gone to this place, we have really appreciated the customer service. We went twice, once to buy a mattress and once to exchange within the 120 days. Both times, the reps who helped us, Tyree and Walta, were very informed, was looking out for the best deal for us, AND very patient with us since we couldn't decide!

Bella L

Patrick Barttel helped me find the perfect mattress and frame and gave me a huge discount. He was so nice and offered everything I could need. A really easy and pleasant mattress buying experience overall!!

David Leyzerovsky

Ashley provided excellent customer service and mattress expertise. She valued our time and needs. Thank you mattress firm.

Ralph Nussbaum

We were pretty happy with the actual shopping experience but ended up being irritated by the way we were treated after the sale. Mattress Firm is supposed to give a 5% discount to those who don't want to avail themselves for the 100 day free return policy. We made it clear we wanted to take advantage of that. The sales rep forgot to give it to us in the final invoice. When I pointed that out by phone after we got home we were first told that we had gotten a $100 discount which exceeded that 5%. That was BS as we had already gotten that discount as part of the regular pricing (advertised price). He finally agreed to give us the credit after the mattress is delivered 2 days hence. I sure hope they live up to their word and process the credit as promised.

Molly Barry

Walta was super helpful when we went in today to look for a new mattress. His knowledge and understanding of the different types of mattresses is amazing! He is helpful and enjoyable to talk with. We didn’t walk out having made a purchase, but decided on one later in the day. Instead of buying online, we called up Walta to make the purchase. He earned it for sure!!!

Kristin Klatt

Husband & I walked out in under 30 minutes with a new mattress & a scheduled delivery and pick up of old mattress, very easy. Our salesperson Abdullahi was super friendly, helpful, and we had a great time cracking jokes. Highly recommend!

Laurie Almoslino

I recently purchased a Beautyrest mattress from Patrick Bartell. He is a breath of fresh air. He is extremely knowledgeable and even helped me figure out a problem I had with a mattress I bought years ago. He explained how to break in a mattress after you buy it. No one ever explained that to me. Every step of the way he was patient and communicative so that I knew just what to expect. My son and I had an appointment and were the only people in the store so we didn’t have to worry about exposure to other shoppers. We all wore masks of course. Great experience!

Blaj Detert

Great experience working with Walta! He listened to me, didn't try to sell me something I wasn't looking for, and patiently answered questions I had without trying to push me to purchase something I was not interested in. Store felt and looked clean. Parking was really easy. In all, a great experience shopping there.

Thomas Carone

Came in to find a new mattress and everyone at Ballard Mattress Firm was very helpful, knowledgeable, and didn’t put any pressure on us to make a decision. Patrick answered all of our questions with expertise and provided fantastic customer service. We are so excited to try our new mattress!

amy snyder

I worked with two different sales representatives, and they were both fantastic and full of knowledge. I never felt pressured towards one model over another, but instead felt guided to help recognize and feel what my body needs in a mattress. A task that could feel daunting or overwhelming with choices Turned out to be fun and a great experience!

Elyse and Mike Jauregui

Patrick was the best!!! We really appreciated his salesmanship and expertise — he is a great guy and we knew we were in good hands the moment we met him. Thanks for such a great experience! We are looking forward to our new bed!

Jessica Cunningham

I'm very pleased with my shopping experience at Ballard's Mattress Firm! Walta was very accommodating, knowledgeable, and friendly. I was so happy I didn't have to deal with a "pushy sales man". I will definitely recommend this business to my friends.

Valerie Piccioni

Walta, who was our Sales Representative and greeted us when we first entered the store after we walked around a bit he approached to assist us. He was very congenial and we were not in the least felt pressured. He showed us around and helped us to find just the right mattress that met our needs. Not only did he give us a great deal, he later went above and beyond to replace a defective adjustable base we had purchased after we went around and around in circles w/other Sales Reps and the Warranty Company I managed to track Walta down and w/out fail he again solved our problem in a matter of minutes while prior to getting in contact w/Walta, othere reps gave us the run-around and the warranty company didn't get anything and what had taken them 2.5 weeks time to get nothing done, I finally got a hold of Walta and he resolved our problem in a matter of minutes. I am now a highly satisfied customer. If anyone decides to purchase a mattress look for Walta at the Ballard store...you won't go wrong w/Walta. Signed a satisfied customer!

Juliana Stancampiano

I had a great experience with Lauren in buying a mattress online/over the phone. She helped me navigate our needs and find a great solution, she then stayed late so we could pick it up the same day. The customer service was fantastic!

Erin Davis

Due to some family health crises, we needed to find a mattress with some very specific requirements for an elder, and immediately. Walta G. at Mattress Firm Northgate/Ballard did a phenomenal job with this, all over the phone. I described the current sleeping situation, and he dived into the internet to understand what was currently being used, and what would be the best suiting. He could have directed me to a more expensive option, but instead deferred to what was the best option, and cross-correlated to ongoing sales to provide a deeper discount. More importantly, he worked with the sense of urgency to provide an immediate solution and offer several delivery mechanisms. I felt personally attended to, heard, and supported in our immediate family need. Thank you Walta!

Alexandra Benfield

Great customer service! Walta offered to come in early for us due to COVID concerns. He had us try a variety of mattresses and find the perfect fit for us. Low pressure, would definitely come back!

Shannon Niedermeyer

Walta helped me out today with finding the best mattress for me. Was very nice and made my first big mattress purchase easy and within my budget. Can’t wait to sleep with less back pain.

Mandy Tavernarakis

They always provide excellent service and knowledge for any questions we have. They deliver on time as expected and set up everything professionally. 🙌🏻 …

Christopher Mejia

Super helpful service! I recommend coming here and having Jonathan help you with your purchase.

Allison Arias

After purchasing a mattress on Amazon (don’t recommend) that is causing pain in my back, I decided to go to Mattress Firm to buy a new mattress i could test. Peter was extremely helpful and I feel confident i found the right mattress. They are following covid protocols too.

Yetta Levine

I had an excellent experience purchasing a Tempur-Adapt mattress and adjustable base at the Terminal at Ballard. Salesperson Patrick Barttels provided expert service. He was knowledgeable about the products I was trying out and the whole process was efficient and pleasant. There was no pressure at all to purchase things I was not inclined to buy. He told me how to break in the mattress and other things related to having a new Tempur-Pedic. I highly recommend shopping at this location.

Ralph Abraham

AJ was incredibly knowledgeable about the various mattresses in the store. There was no pressure with the sale, he just wanted to help us find the best mattress for us and our budget. 10/10 would buy another mattress here but shouldn’t have to for at least 5 years!

Anastasia E

Kevin was great - super knowledgeable and honest with us. Would highly recommend this location!

Kevin Londroche

Ashley helped us exchange our mattress once we figured out it was too firm. Perfect fit for us and our growing family! Thank you!

Taunia Penrose

The location is great, plenty of parking and not that busy. Patrick was knowledgeable and I was able to complete my purchase in 30 minutes😊 Mattress is getting delivered 3 days later. …

Hanna Mikols

Lauren made my mattress buying experience great! She was very friendly and helped me find the perfect mattress. She took the time to explain all my options and made sure I was happy with my purchase!

Ian Walters

Patrick was the best in helping to pick a new mattress for me. He is super knowledgeable, friendly, and down to earth. He has my recommendation!

Cory zeitlin

Great experience buying our mattress in Ballard. Walta was extremely helpful and knowledgeable and took the time to make sure we got just what we wanted. Thanks Walta!

David Rynes

I had an “emergency “ need to replace a bed frame for my 98 year old father in law in assisted living. I texted the Ballard store and got an immediate response with a solution that was even on sale. An excellent experience!

Tiffani Gonzales

Patrick educated us on sleep health and how and what products were available based on what we need. He was kind, patient and made the whole buying process fun and easy! Would buy from him again!

Thomas Ady

Very helpful. Finding the right mattress was quick and painless thanks to the staff

Adrain Barnett

They were super attentive and kind. I definitely recommend anyone to go check them out.

Esmeralda Jimenez

Patrick was absolutely phenomenal! As a first time mattress buyer, he was so sweet and made the whole experience enjoyable! If you need a mattress, please see Patrick!

Skyler Hartle

Walta did an awesome job helping me exchange a mattress that wasn’t right for me. His expertise and ability to work through a difficult exchange process was greatly appreciated. Thanks for the help, Walta!

Robert George

Very professional and knowledgeable sales rep (Patrick Bartells). Like most, I did not know much about buying a mattress set but I made my choice with full confidence after all my questions were answered.

Corey McDaniel

We had a truly wonderful experience at the Ballard Mattress Firm. Lauren walked us through finding the exact mattress we needed with no pressure. It was quite fun and we couldn’t be happier with our purchase.

Glitched Demon

Employee was very friendly and helpful. I would have been happier if the simple single box springs I wanted was in the store. But apparently the ONE the store had was sold earlier in the day. As it is a relatively small item I wished you stocked more than one

sadi espinza

I had a great experience shopping at mattress firm. Walta walked me around and showed me all of my options. He was nothing but helpful and showed me greats deals. I walked out of the store a happy costumer!

Jarrod Draughon

Theodore was excellent! He was patient, didn’t try to oversell, and providing great service. I definitely recommend seeing the team at Ballard!

Katelyn Preg

Alex is a fantastic! He helped us find the right mattress for us at the right price. Overall, it was a great shopping experience.

connie mccrery

From the salesperson’s knowledge and helpfulness to the excellent communication and prompt delivery, this company is fabulous at what they do. I couldn’t be more pleased and impressed.

Saraina Hancock

I was delighted to find exactly what I was looking for just miles from my house at a fantastic price with Great Service TOO!! I highly recommend Ballard's Mattress Firm Terminal for both quality and service!

Hetu K

Peter was super helpful in finding a mattress for us when we needed one at super short notice. Thank you for accommodating our timelines!

Louis Schmitz

Walta was super helpful and friendly. No pressure, answered all my questions, and took the time to show me the bells and whistles. Helped me get the mattress I wanted. Thanks!

umang choudhary

Great experience with Walta, who came in early to accommodate a special need we had. Let us try them all out in a relaxed manner and explained the process to us. Thanks!

Jeffry Cabrera

Peter was awesome and helpful. He showed me and my wife the best options and finally found the perfect mattress.

Marcia Arliss

Ashley was fantastic, knowledgeable, great asset to Mattress Firm. Would recommend to my family & friends

Cory Wegner

Walta was very helpful - he managed to support us and another couple simultaneously. Very excited to receive our new bed

Jim Wedin

Absolutely great. I’m extremely satisfied with the product and the tremendous personal customer service given by the Mattress Firm on my order.

Cass O'Callaghan

Ashely helped us find exactly what we wanted.!

L. Haley

Worked with Patrick and he was excellent. Very knowledgeable about the various mattress options. Great store!

Kristyn McCarthy

Peter was great and knowledgeable. Helped me purchase my mattress and get out the door quickly :)

Tobias Shiner

Purchased an Intellibed from Patrick. He was very informative about the benefits of spending a little extra on a place you spend 1/3 of your life. My sleep has never been better!!!

Nick Ris

Great service, efficient, friendly. Same price as buying direct from manufacturer online. Delivery guys excellent

Diana Bell

Walta was very helpful. Fast, easy process and he was very friendly. Gave me lots of options for budget and mattress.

Joan Jones

I just bought a mattress, box spring and frame from Walta over the phone. It was easy and efficient. He is very helpful.

J Rubin

The staff was very pleasant and knowledgeable. Would definitely go back or recommend this location.

Ronoc039

Had a great shopping experience here. Walta knew his stuff and was very helpful! Go here for a stess free matress shopping experience!

Alexa Barbosa

Great customer service! Walta was super helpful and accommodating when shopping for our new mattress. Thank you!

Craig Baker

Bought a couple mattresses from Peter. very friendly and professional. will do business with again as have a box spring that is giving up the ghost

scott hain

Great experience, Peter K. walked us through all the options, made a few quotes and was a pleasure to work with, despite having many distractions (phone calls, etc). Highly recommended.

James Shaouni

Patrick was super helpful and let me try many mattresses (safely!). Prices are great. Thanks!

Emily Zaragoza

Excellent communications able to connect with customers! Remembered preferences on type of mattress. Called us by names!

Sean Conlon

Walta was the best - super responsive, worked hard to get us the best deal on the mattress we love.

Emrys Harper

Patrick Barttells provided a very friendly and painless experience. Great place to buy a mattress!

Cherise Barsell

Patrick took great care of us and helped us feel confident in our choice even after a bad online purchase. Thank you!

Omar Martinez Rosas

Great service! They took their time to help me finding the best mattress for my needs.

Rain

Lauren was AMAZING! She goes the extra mile for the customer, and I highly recommend the Ballard Mattress Firm.

Lindsey Green

Lauren the associate who took my call was great! Very happy with the customer service and the mattress is very comfortable.

ryter von difloe

Patrick Barttels was so helpful in finding me the right bed. Very knowledgeable and answered every question I could think of with a ton of patience. Thanks so much!

Tony Huerta

Peter was so helpful in finding me a mattress today! 5/5, an overall great experience!

John Paul Longenecker

Finding a great bed was quick, easy and our service from AJ was knowledgeable and efficient. Couldn’t be happier with our experience.

Bill Purewal

Good place to buy a bed. And staff was really helpful. Thxx

evan

Patrick was A+ in showing us all of our options and explaining the differences and nuances between models.

Thomas Mignone

Walta was a knowledgeable and pleasant host for our first mattress buying experience!

Celestina Nunez

AJ was awesome and helped make some much needed last minute mattress magic happen! Definitely the spot for all your local mattress needs!

David Seymour

We worked with Alex. He was very helpful, answered all our questions, and no pressure. Great buying experience.

Stephen

Patrick was knowledgeable about the products and made it very easy to buy a mattress

Deirdre Nielsen

Very pleasant, quick and easy

Aaron Begalka

Peter was very helpful in answering all my questions and helping me find a supportive pillow! Very friendly service. 🙂 …

Leslie Hammons

Walta did a fantastic job helping us select the perfect mattress!

Ben Taplin

Peter got us a better price on a better mattress than we could have found on amazon.

Hanna Davis

Patrick was so knowledgeable, friendly, patient, and answered all of our questions in a super friendly way. Great buying experience! Thank you!

Erik Miller

Excellent experience dealing with Walta. Very knowledgeable, helpful, and friendly. Great to work with. Highly recommended.

Gretchen Todd

Super helpful staff, very organized!!

Makai Wright

Walta was helpful and showed me a mattress I liked for a great price

Helena McMonagle

Alex was super helpful and we found a mattress we really like!

Gabe Peizner

Peter was very helpful. Informative, quick, respectful and budget conscious which we needed!

Alison Sever

I has a great experience. John was so helpful and the whole process was super quick.

Herman Esau

Absolutely fantastic experience. Got a great deal. Thank you.

Alex Patel

Very fast, great customer service from Walta, and very comfortable mattresses.

Lauren Wheeler

Walta has great customer service and was a really huge help. Would recommend to my friends.

Sarah Lawrence

Walta was so great helping us find the perfect mattress!

Martin Maldonado

Great experience, Walta was very informative and patient. Walked out saving a lot.

Amanda Hoyer

Staff were incredibly nice and helpful. Went above and beyond.

John Barringer

Gaea was attentive to our needs and was able to answer a barrage of technical questions.

Robert Conti

Great service and was able to schedule a quick delivery.

Sean Maxwell

Peter was awesome knowledgeable and very professional. Ask for him when you get in.

Christine Constantini

Great customer service, pricing and selection. Waltah was very pleasant and helpful.

Tim Taylor

Great customer service.

Aaron Radich

Best customer service I've ever had when buying any product! I'm now a lifetime customer.

Allison Perrow

Patrick Barrtels was very kind and helpful. Not pushy at all but very informative and helpful!

Brian Coyne

Jeffrey Currier was amazing! Smooth transaction! Very helpful!

Nathan Patrick Williams check.

This place was so great. The guy with the beard was so helpful. Thinking of trying those new weighted blanket.

Aidan Honeyman

Kevin is the dude. 10/10

Bruce Wells

I knew what I wanted and the sales person was a terrific help

Gina Goros

Excellent service!! And very great mattress!!

Arielle Simmons

Walta was amazing! Great, safe experience!

Bret Hartman

Great professional service and quick delivery.

Aditya Chindhade

Kevin is awesome!

Evan Skandalis

Awesome customer service, got us setup quickly!

Stefan Poulsen

Excellent customer service

Diane Lind

Patrick was very knowledgeable. Great prices!

Gloria Treseder

Very friendly one on one help to find the right matress!

Jonathan

Patrick was great! Friendly helpful and kind! Thank you!!!

Dylan Skog

Excellent customer service from Lauren! Had a wonderful experience

George Grierson

Peter is awesome! Easy and efficient

Lauren Williams

Thanks for treating me with kindness and respect, Walta.

Connie De Maria

Great service, easy access, nice showroom

Da Suit

If your in need of a bed look no further

Daniel Pendleton

Lauren is fantastic, professional and deeply knowledgeable.

Darin Kudrna

Ramy and the team were great to work with!

Kevin Maguire

Patrick was wonderful to work with!

Sara Bogardus

In and out quickly, saved a ton of money!

John Abel

Walta was super helpful!

Dallas Whiteley

It was incredible. He is the man

Luke Pritchett

Peter was extremely helpful!

Erik Barkhaus

Walta was extremely helpful !

Kalyn Gustafson

Friendly and helpful service!

Dody Myers

good helpful

Vince San Nicolas

Great experience!

Ash Baker

Fast, friendly service! Purchased exactly what I was looking for with no issues.

Sara Chumbley

We had a great experience purchasing a new mattress at the Ballard Mattress Firm location. Michael, an associate from another Mattress Firm store was filling in and helped us a lot but was never pushy. He answered all our questions and was very well informed. Thank you Michael!

Cindy MacKenzie

Nice place staffed by a low pressure sales team who were both knowledgeable and accommodating. Plus the prices were great! Thanks Jonathan! Very helpful and stressless experience, and can’t wait for my new bed!

Carlie Phillips

Sales man knew what he was talking about. Had us try a bunch of diffrent options.

Nyjuana Brackeen

Barbara Howson

Anita Palmer

Megan Brodsky

Jordan Merrick

Kyle Gonsalves

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