Reviews of Mattress Firm Gig Harbor. (Mattress Store) in Seattle (Washington).

Mattress Firm Gig Harbor

264 Reviews

198 Comments

Mattress store

Mattress store

4784 Borgen Blvd Suite A, Gig Harbor, WA 98332, United States

Description

Information of Mattress Firm Gig Harbor, Mattress store in Seattle (Washington)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Mattress Firm Gig Harbor

Popular times

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Reviews of Mattress Firm Gig Harbor

Kalena Kala

I decided to visit the Gig Harbor location after reading a positive “no sales pressure” review. Walking into the store, I was a little overwhelmed by the number of mattresses on display. How on earth was I going to decide? Fortunately, Ray was working that day. He asked me questions based on my health and sleep habits, and he narrowed the selection to 6 or 7 mattresses. I was then able to whittle it down to 2 choices based on my comfort level. There was never any discussion about the price tag or upcoming Black Friday sales. For me, the priority was comfort after 17 years with an old memory foam mattress. Ray encouraged me to put my feet up on each showroom mattress and he made my shopping experience as enjoyable as possible with no pressure whatsoever. Scheduling delivery was also a breeze. I highly recommend Mattress Firm!

Dennis Stephens

We went into Mattress Firm, Gig Harbor North pretty confused about what we wanted and needed. Luckily John was there to help us. John is quite knowledgeable. He asked the right questions and made recommendations without using a hard sell approach. The Labor Day sale prices were great and we found exactly what we needed. They have a quick delivery so we're looking forward to trying out our new mattress and pillows! We would recommend this business.

Bob M

It's always tough buying a new mattress because there are so many options. We made 2 visits to the store and worked with Ray and John. Both were extremely knowledgeable and helped sort out our needs without trying to oversell us. Ray really matched us with what we were looking for with what we purchased. Delivery was excellent and I would highly recommend this store.

Sarah Lovan

Matthew was amazing in helping my husband and I find a mattress. He was knowledgeable and NOT pushy. We felt like we got a great deal and had a great experience. He took our budget into consideration while showing us a variety of options. Thank you Matthew

Kassidy Hall

John was super helpful today when picking out our mattress. We told him what we want and he pointed us in the right directly which allowed us to make a quick decision and buy a new mattress! Just how we like it. Very happy with our experience!

Ryan Hill

We worked with John today and he was a very helpful but not pushy salesman! Their selection of high quality beds was amazing. We explained our issues and preferences as if we were just talking to a friend. He was able to take our nonsense and make sense of it to tailor the perfect mattress to our needs and preferences. To top it all off, he was able to secure next day delivery to help save us from our horrible Nectar mattress! Skip the online deals and go to Mattress firm. Trust me, your back will thank you.

Regina Haggin

Ray is PHENOMENAL!! Ray took the time to explain everything to us about the different mattresses and bases and was very kind and helpful! When we decided on a mattress, he got us the best price. Best experience ever buying a mattress. Definitely recommend this location and Ray especially!

Christopher Zaragoza

Stopped to shop next door for cookies, and stumbled into Mattress Firm since we’ve recently moved and needed a new bed. Initially looking to browse, John (Mattress Firm’s Mattress Tzar, for good reason) swept us away on a journey throughout the store to sample Mattress Firm’s wares. Not only was the process impressively accurate, but John kept everything low pressure and fun. As stated, John’s title (The Mattress Tzar) was well earned, as he had our endgame mattress pegged 4 beds before we made it there! We’re now proud, happy owners of an entire new mattress, frame and bed set! If you’re looking for an usher on your journey to peaceful slumber, you can count on Gig Harbor Mattress Firm’s, Mattress Tzar. Chris

mark woods

Can't say enough about how well we were treated at the store next to Costco in Gig Harbor. Ray was awesome. Very knowledgeable and respectful. And funny. John was great too. It is seldom that I have a shopping experience that motivates me to leave a review. This was one.

Karianne Belcourt

We had a fabulous experience choosing our mattress! John was so friendly and helpful guiding us through different options to suit our needs! We had our 5 year old daughter with us and he was very kind to her and engaged with her. She was climbing on other beds and running around and no one seemed bothered by her! John made our transaction so easy and spent time visiting with us and we had a lovely chat! Thank you!!

Kelly Smith

I am moving to Gig Harbor and needed to speak with a real live human to order mattresses instead of bots on the usual mattress websites. BOY am I happy I called! Ray is exactly as his name says! A ray of sunshine in an otherwise stressful move. He took care of everything and it is refreshing to have a brick and mortar shop to deal with. Thanks Ray! Looking forward to heading into the store once I arrive to meet you in person! Mattresses delivered, real human, CHECK!

Angel Roberts

Best customer service I've ever had anywhere. From Bobby at the Silverdale store to Mathew and Ray at the Gig Harbor store. All 3 went above and beyond the call of duty to help us get everything lined up just right. You 3 deserve a raise.... thank you so much for all your help! Angel and Pops.

Heather McGee

Ray was so incredibly helpful !! He helped my husband and I find the perfect mattress for our son. He didn't try to upsell, he patiently answered all our questions and got us all set up with delivery and everything quickly and professionally! We will be back!

Liz Sander

Ray was absolutely the best. He knows his craft and made the whole experience fun. It's stressful investing in a quality mattress, but he answered every question in a manner that I was positive I was making the correct choice. The store has plenty to choose from and there is no high pressure. I highly recommend this business.

mitchell Paris

John was so helpful and knowledgeable of his products. So much so we that he helped guide us on the purchase of a mattress. We were so comfortable working with him. We will happily send friends and family to John for any and all mattress needs and sales!

John Aune

Matthew was so AWESOME with his knowledge about the products. Had intended to just get a quote on a bed but with his exceptional salesmanship be decided to go ahead and purchase it. Matthew gets an A+!!!!

Jeanette Beaulieu

Super easy and great experience! John was helpful, friendly and knowledgeable. We were in and out in no time! Also spent less than I was anticipating so that was a relief! Definitely recommend!

Barry Sonenshein

What I found was that I screwed up allowing a different salesman feed me a bunch of misinformation I went back to the original person that wast honest and very straight with me. It would have been very easy for me to go elsewhere but I had such a good experience when I purchased the first bed I felt I should give it another try

Brandon Ruehl

John really helped us out with our mattress buying experience! Knowledgeable and super friendly! Highly recommend!

Candice Harrington

Ray was great to work with. He was goofy and he made us feel very comfortable. His knowledge was very helpful in choosing a bed to help with a bad back. He’s a rockstar!!

Susan Trogdon

We've been in more than once. John and Ray are terrific to work with. I have now doubt we'll reccomend them to our friends.

Lisa Pierson

Matthew did a great job of showing mecthe different options for a cooling pillow. He was great!

Roy Johnson

Friendly, professional questions to determine what type of mattress we needed and sold us one that will be comfortable and is affordable.

Lorna Laird

Sleep expert Ray was fantastic it's showing me the various options available in a new bed as mine was 20 years old and not in the best shape anymore. I am thrilled thank

Brooke Alexander

Tommy was the best! We had the absolute best mattress buying experience ever! 100% recommend Mattress Firm.

Sean Hart

John was awesome to work with. Absolutely no pressure at all and super informative. My wife is absolutely giddy over our new bed.

Michael Cooke

Walked in was greeted immediately told him what we came for showed it to us and bought it all in about 10-15 minutes.

Joni Dupille

John was very knowledgeable and patient when working with us on our new bed purchase.

Letha Davis

Recently purchased a mattress set from Michael. He was very thorough in explaining the options. We took his advice based on the Mattress Firm process of understanding our personal situation and it has paid off. We couldn't be happier.

Muffy McGuffin

Sales Associates Penny and Joseph were both great. They were patient, knowledgeable, and kind. I felt comfortable taking all the time I needed to make a big decision that will substantially affect my quality of life. Thanks for the help!

pinchelaine

Buying a mattress is stressful, but, Marcus was so patient and helpful in explaining each mattress to us he took the stress out. He had us tryout all the different mattresses we were interested in and to take our time. We love our bed! We can sit up and read and raise our legs too! Thanks Marcus!

Isaiah Brown

Ray is the best and most knowledgeable person we could have asked for. Helpful, super nice and courteous.

Carlene Tudor Lee

Our customer service rep was friendly knowledgeable and kind! I had a great experience. Big props!!! Whoohooo new fab mattress!

Danielle Ostrom

Ray was so great at helping me pick the right bed for me. He asked questions, he listened. Have me the best deal! I’m very excited for my new bed to arrive!

Kym Moten

John was the best. he helped us find a new mattress, box, and pillows. He was very patient with us and very informative. I definitely WILL be coming back to him.

Erin Bentsen

Penny was excellent and we were so happy with our experience. Penny was thorough, patient and gave us lots of information and lots of time to try out different mattresses and make a sound decision. We highly recommend Penny and her store.

Aaron Klein

Hands down, most incredible service ever. Went to the gig harbor location and the guy that helped was fantastic! Highly recommend.

Trang

Matthew was very knowledgeable and answered all of my questions. He was patient and did not make me feel rushed make a decision.

Juliet Brimhall

We just started thinking about getting a new mattress today. Went to Mattress Firm in Gig Harbor and Loren Allday spent almost an hour explaining to us the different option and what we should consider. Incredibly patient and informative. We were not ready to buy today but he was happy to get us started with some info on what we need to consider. Overall made this a pleasant experience and we will go back when we intend to go back when we are ready to buy.

Kelli Welch

We had a great experience at Mattress Firm! Our sales person Joe was very friendly and helpful. We never felt pressured and he let us take our time, try everything out, and discuss amongst ourselves. The store was really clean and nicely laid out. We found an incredible beauty rest mattress and adjustable base (amazing) for reasonable prices. It was even delivered and setup the very next day! They also hauled our old mattress away. I would definitely recommend Mattress Firm!

O Montes

The purchase was great. However, when I needed to exchange it know the fees associated with it. 350 for an exchange and 20% restocking fee if returned. The online mattress market may get my business next time

Zach Sokolik

We saved Mattress Firm for last after seeing their great reviews on Google. And so, after reading reviews about online options and checking out mattresses at Macy's, we stopped at Mattress Firm across from Costco. And it turned out, we really did save the best for last... We wound up purchasing our bed at Mattress Firm. The selection and the price were both great; but truly, it was working with Nick that made it an easy and enjoyable experience. If you are looking for a mattress, I would definitely recommend you stop by and see him.

Rolando Alcantara

Marcus was really great! Helped us find the mattress that best fit our needs and figured out ways to make our investment go further.

troy nesbitt

Great and very helpful associates that listened to what we wanted and our price we wanted to stay under.

Jeb Fach

Joe and Carrie (sp?) went above and beyond helping us pick out a bed. We have three kids and 2 are twin babies so it can be a challenge to do some things. Joe is so knowledgeable and helped us pick out the perfect bed. Carrie has gift with children and worked with Joe to make our experience as perfect as possible. We will buy our next bed from for our guest room from Joe and Carrie because of their amazing customer service!!

marian woods

John was very informative and helpful, I shopped several different stores and this was my best experience!

Amanda Wilson MD

Joe, at the Gig Harbor Mattress Firm, next to Costco, provided the best customer service that we have had in years. He really wanted to help us find the best mattress for our unique needs. He spent considerable time, and even moved mattresses around onto different bases so that we could have as close to a real experience of our purchase as possible. He also helped us get the best price given the various sales events. We will go back to Joe again, and recommend this store very highly!! Thank you Joe and Mattress Firm!

Karla Grader

The gentleman, named Ray, that helped us was great! I will definitely come back.

LynetteE1

John was helpful without being pushy. As soon as I explained I was looking for a mattress for my guest room, he took me to the less expensive side of the store and helped me find an appropriately priced mattress that is still good quality and came with the free adjustable base.

Bobbi's Kozy Kitchen

Stopped into the store to check out the Purple mattress and spoke with Shona, she was very helpful and I told her that I wanted to bring my husband back so he could check it out. Took him back in a couple of weeks later and she answered all of the questions he had as well. She was very helpful with the financing process and made the entire thing quick and easy. We LOVE our new mattress!!

Barbara Loveless

I was kind of dreading shopping for a new bed because I wasn’t sure what kind of mattress I wanted but from the moment we stepped into our local Mattress Firm store we were greeted by a very friendly sales team that really took the time to help educate us on the products they carry as well as address all of our questions and concerns. I never felt any of my questions were stupid or silly and after trying out more beds then I ever have in the past I’m very pleased and excited for my new purchase to be delivered in a couple of days. I greatly appreciated the sales team taking my budget and “wants” and design a perfect package for us that I feel very comfortable with in a completely no pressure environment. I feel whether searching for a bargain or the top of the line bed they’d be able to accommodate my needs. I would recommend this store to my friends, family and I will return for any additional bed purchases I may need in the future. Update: Slept in our new bed for over 3 weeks now, absolutely love it! Go get an adjustable bed & frame now for a great nights sleep!

anthony reed

I bought a bed this morning from Eddie Reitz, It was the best purchasing experience I’ve had in a very long time. He was kind and informative and most importantly a very good listener. He gave me the best deal for the product I was looking for. It is rare to have an experience like I had this morning. Mattress firm is very lucky to have Eddie on their team. I would recommend this store to anybody looking for a mattress and an honest trustworthy sales person who listens.

Anastazya Wells

Fast Friendly service especially the day after Christmas. Joe was amazing w had jim going back and forth so many times I felt bad for him but he never stopped smiling and answered every question we asked. We came into Mattress Firm to buy 1 Queen size mattress but walked buying 2 Mattress 1 Queen and 1 King.

Bonnie West

Was looking for an adjustable bed and happened to be driving by a Mattress Firm store in Gig Harbor, Wa., so I stopped in. Penny Smith was so knowledgeable on all the beds and bases in the store. She answered all of my questions and provided input based on my sleeping habits. Two days later, my bed has been delivered and set up by two professional gentlemen from Mattress Firm. This purchase and delivery process has been amazing!!! Thank you to Penny and the guys!!

Lennart Bentsen

Penny greeted us on sight hand walked us through the paralyzing process of picking up a new mattress. She listened, was patient, and professional at every step of the way. We walked out with a new order and confidence that we made a great choice. Thanks, Penny!

Stephen Donovan

Joe at Mattress Firm was super helpful, informative & patient with our selection of new mattress & base. Our final selection was in stock & available for delivery on our timetable. No pressure, just great customer support 😊 …

Christine Maher

Ray was a pleasure to deal with, very knowledgeable and pleasant.

Leah Williamson

Nick was an exceptional sales associate to work with. He went over and above to find me an amazing deal in my budget. He was also very informative and friendly. Financing was also abreeze. I highly recommend Matress Firm and Nick!!

Susan Martensen

The gentleman who helped me was very kind, friendly and thorough, even though he had to do some searching of other location inventories and delivery schedules on my behalf. But he was also efficient and I was able to order what I needed fairly quickly.

Christian Unger

My wife and I are 50 years old and in excellent health. I used to think that adjustable beds were for seniors only. We bought a medium priced mattress and a FULLY adjustable bed from the manager Eddie on December 10th. I’m a very happy customer! My advice to potential buyers: a fully adjustable bed is a must have (get one with a remote control). A medium priced mattress was good enough for us. Chris U

Krischon Miller

We started our mattress shopping journey here. Eddie shared so much knowledge. We had three in mind afterwards. We went to another store and tried some other brands, then came home and researched online. We decided to go back and talk with Eddie, and try our favorites another time. We were again met with his kindness, patience, and knowledge, as we made a decision. (It is quite a big investment!) He made the buying process easy. We truly appreciate his help and would highly recommend him to anyone! Can't wait to try our new bed!

Cal Thurlow

I found something different from what I thought I was looking for. Its a mattress support unit that elevates. Should work great.

Peggy Hall, EA

Friendly no pressure service. Thank you Matthew for making our selection fast and easy!

Habituer

Eddie hooked me up with the best mattress I have ever laid on. Also hauled away old stuff and offered next day delivery. He took a lot of time to make sure I was getting the right mattress for me. Great value for what I got. Shop with confidence.

Anthonyemily Erickson

Suzanne was friendly, knowledgeable, and full of great suggestions and pointers when we came in to purchase our new mattresses. She has a great sense of knowing customer needs and was able to fit us with great mattresses. I highly suggest a stop by this store to have a great customer service experience.

Gjppappy

The sales agent, Penny, was great to work with. She was very knowledgeable and friendly which is why I immediately bought the Mattresses from her.

Lisa Conner

The salesman, Nick, was VERY knowledgeable, helpful and low pressure yet excellent sales skills. He really was a fantastic resource to help us make a hard decision. Highly recommend this particular location. The salespeople make all the difference between an average business and a stellar one. Highly recommend! Ask for Nick.

Deborah Wood

Eddie at Mattress Firm Gig Harbor is a gem - just sold us a king size bed. My husband and I are in the middle of a big move from Sammamish to Gig Harbor and we're both exhausted and a little on the edge as we race about getting our new lives in order. Buying a new bed was the least exhausting thing we've done in days. Eddie is an excellent salesman, but also a genuinely nice guy. He knows his inventory and was super keen to meet our needs. Fast, efficient - and he has a fun sense of humor ta boot. Eddie sells quality, reasonably priced products with convenient home delivery. I highly recommend buying your next bed from Eddie at Mattress Firm in Gig Harbor, WA.

Lori Williams

I have bought multiple beds at this location over the years and have been very happy with the experience every time. The employees, Nick and Eddie, specifically are extremely personable and do all they can to work within the budget that you set out for them. Beyond that, they want you to leave happy which means a lot.

Lacy E

Kyema Bialick helped us buy our very first mattress. She made the experience enjoyable and not weird at all (since it’s really awkward laying on the product). She was extremely nice and welcoming. We are now able to sleep comfortably and relax pain free!

Ashley Apgood

Great service provided by Loren. Got us the best deal possible for 2 mattresses and followed up later with phone calls and texts to ensure our financing and pick up items were correct.

Brian Chinchilla

Linda was great. Though she works at the Tacoma location she was filling in over in Gig Hatbor. She professional, conscientious of our needs, efficient , and not pushy at all. Was able to conduct purchase over the phone , and have it scheduled from states away . I will be reaching Out to Linda for my next purchase.

Kristina D

I was impressed by Eddie and his coworker at the Gig Harbor location! I purchased bunk beds from Costco and decide to call over the Mattress Firm to ask some questions. From the moment I called, to the second I walked in the door Eddie’s customer service exceeded all expectations! I will 100% be back to this location.

Leelee Amherst

It was the easiest mattress shopping ever. We literally waltzed in and waltzed right out. Shona was very easy to work with. I showed her the price on the website, which is cheaper than the store price, and she was more than happy to adjust the price to match. Great deal and great quality.

Dawn Abbott

Our sales person was very patient, and answered all our questions with professionalism.

NorthWoodsVideo

We purchased a new hybrid king BeautyRest mattress with motorized base. We are very happy with the purchase. Our salesman, Nick, was very knowledgeable, patient and professional in educating us on making this important purchase.

Mathew Evanger

Went in yesterday to look at mattresses and sales rep nick kuzmick help me figure out the best solution for my wife and myself on the budget we had. Great customer service and definitely great pricing compared to the competition. I'll definitely be purchasing from them again in the future.

Joey Peterson

Salesman was friendly, knowledgeable, thorough, and professional. All the beds in store were amazing and of top quality. My daughter loves hers! Thanks again for hearing me out and finding the right fit for me. Thanks, Joey

Gerald Reed

Wow! Who knew mattress technology was so advanced! I was very leery at first of a heavy sales pitch . . . "What can we do to put you into this mattress today?, What do you need your payment to be." Well . . . That didn't happen! Mattress FIRM can be proud of their employees dedication, patience and overall knowledge. My wife and I were both very impressed. Kyema couldn't have been any nicer or more helpful. A great experience all around and we be telling all our friends about it! ***** Thanks

Natalie Kuzmick

Always a great experience working with Mattress Firm! Quick response, very helpful & great deals! My family all sleeps so comfortably on our beds!

Lynda Fournier

Excellent customer service 👍! Eddie was exceptionally helpful and friendly yet not pushy. I was able to purchase quickly and have my mattress set delivered within 2 days! I will definitely recommend this store to my friends! …

William Hamilton

Courteous salesman, had the product. In. No out quickly

Adrian

Penny was great, I really appreciate her help. She made the experience of buys a mattress smooth easy and stress free.

Linda Mosier-Vaudt

They helped us pick our firmness and had a lot of knowledge about which mattress would best fit our needs. Great salesman to work with. Made our anxiety just disappear.

Amber Rainey

The staff here are incredibly knowledgeable and helpful in finding the perfect mattress for any situation. Kyema helped us chose 2 mattresses to accomodate a couple sleeping together and an elderly father. She spent a lot of time listwning to our needs and making reccomendations based on what we like. We would definitely recommend stopping by and purchasing a great mattress from this location!

Paula Neidengard

Penny was extremely knowledgeable and helpful in finding the right bed for us. Very personable. Highly recommend others to seek her out.

Kimberly Surface

Ray is AMAZING! very friendly so helpful

Michael Cochran

After searching at 4 diffrent places, we walked into mattress firm not really expecting to find what we wanted for the price range that we wanted to pay. But Kyema was very nice and polite and very informative and best of all not pushy at all. She helped us out and we walked away with exactly what we were looking for! They even price match all competitors plus 10%! Will definitely be recommending all friends to go see kyema and will come back to buy more.

Arvind Petrie

This is very solid quality establishment and excellent customer care and management. Its good old fashion service, no selling, and genuine care and thoughtfulness for the customer. I've worked with Brian a couple of times for different needs and his wealth of knowledge and service was very commendable. As a small business owner I am elated to see exceptional service still exists. They've gained a lifetime customer.

Cecily Eklund

We tried many different beds and the salesman was amazing and we picked our perfect bed!! Easiest thing ever! And he guided us through to help us find the bed that would fit our needs

Delaine Morgan

Wonderful experience! Great over the top customer service. Nicholas was very knowledgeable and patient while we shopped. We will definitely be doing our future mattress shopping here.

S B

Joe and Penny are really helpful and helped me find the perfect bed for me and my husband. It was very fast also.

James Fleisher

Once in a while a sale can have a problem. However, Don at Mattress Firm, stayed with us to make it right. If he is a typical Mattress Firm rep, the company is in great hands. The sale, delivery, set up, all went extremely well. Thank you, Don, for making it happen. AAA+++

john zlatkus

I spent days online trying to find the right mattress. Went to mattress firm and it only took me 2 hours to find the one I wanted. Save yourself the headache and just go to a brick and mortar store and try them out in person. If I bought the one I was considering online, I would of be disappointed with my purchase. Ended up getting a mattress that wasn't on my radar.

Courtney Allison

Excellent customer service! Super easy shopping experience! Thank you!

Ali Sweeney

We have done business with this company since before it was Mattress Firm and was Sleep Train. We have bought at least 6 beds from them. Every bed and every product has been of superior quality. Our sales associate Zann was fantastic in helping us select the products that fit our needs. Thank you Zann. The Sweeney Family.

Barbara Bishop

Nick and Eddie are super knowledgeable and friendly! I was hesitant to come in the store but I am so thankful that I came in and tried several mattresses before finding the perfect mattress within my budget!

Brett Lund

Salesman was informative and not too pushy. It seemed like he was more interested in what I was looking for rather than selling me the most expensive bed in the store. Overall good experience

Sarah Donovan

He was super informative, and not pushy. I would suggest this place!

Angel Ray

Kyema was amazing! She helped me find the perfect mattress and bed frame suited for my needs! Great personality and very knowledgeable! Thank you 🙏🏽 …

Sean Hughes

My wife and I had a great experience! Zann, the manager, was incredible! She helped us walk through the process of finding the right mattress for us. I did a ton of research and glad we came in here. Thanks Zann!

Karlie Gaskins

Great service, not pushy at all. Actually let us try out beds without hovering. We shopped around for our Tempurpedic and came back here to purchase. Best salesmanship as well as best coverage! Definitely would buy from this particular store again! Totally shocked that we actually indeed got our bed the same day!!!

Chase Looker

Kyema was both accommodating and efficient, found us a great deal on a great mattress. Will definitely return to make our next matress purchase.

James Hollister

As a returning customer, I had a wonderful experience! Nick was very helpful (not pushy or overly aggressive) extremely patient and very knowledgeable. Great customer service! Would gladly do business with them again.

Spirited Away

I went in tonight looking for a mattress to finally replace my 5 year old mattress that was starting to create pain from the stiffness and Mrs. Shona was more than willing to support and was super helpful in guiding me towards something and now I’m awaiting my mattress and am super excited to test it out!

Nolan Paul

Great experience at this store. Nick helped us to find the right mattress that worked for both my wife and I. He got us a great deal and was friendly and enjoyable to work with.

Kim Salas

Nick was awesome!! No pressure at all. Very informative. Really knew the products. Took his time and let us try everything without making us feel rushed. Super happy!!

Gary B

Fantastic place to go. I will definitely be back. Well two years later I definitely came back and bought another mattress and again it was a great experience. Some of the best customer service I've ever had.

Terri Rossi

Nick Kuzmick - Knight in Shining Armor! I needed an adjustable bed delivered and set up in less than 24 because my spouse was coming home from a cardiac care unit and required sleep elevation. My sincere thanks to Asst. Store Mrg. Nick Kuzmick who made it possible! The delivery timing had a few unforseen issues, but Nick made it RIGHT for us. We got an upgraded model (compared to a local competitor), lightening fast delivery, professional and exceptional setup and an adjusted price because of later than expected delivery time. Would definitely recommend to friends and family.

Meg Rose

Nick was quick to answer questions, knowledgeable. He wasn't pushy, yet when I veered from what I had originally asked for he led me back to what I truly needed. Excellent customer service!

Justin Piek

Shopping for a new mattress and Eddie treated us like family! A highly recommended salesperson to encounter and the model of professional and personal customer service.

Ken Lee

Great experience buying mattress here. Joe was very knowledgeable and friendly, and helped us make the best selection.

Michelle Stout

Kyema and Nick were both very helpful. Didn't feel pressured to making any purchase at all. Explained the different promotions and differences between the products. Would purchase again from this store.

Crystal

Very helpful staff, he helped me find something hypoallergenic that wouldn’t cause my asthma to act up. They also have very reasonable prices for the quality that you get.

Lori Richards

Fantastic experience- great deal a d high quality driver. Delivery team was on time and very professional and careful. Great customer service!!

Kellie m

Very satisfied,customer service was incredible. Very happy would come back if needed another mattress. Would tell everyone I know the perfect service I received.

Ben DeGroote

The Best Mattresss Firm in Gig Harbor 🤌🏻🤌🏻🤌🏻 …

missmissdarbyjo

I just bought my second bed from Sleep Train and was just as impressed as last time. Their knowledge and ability to help me figure out which bed was best for me was very helpful and I would suggest anyone on any budget give them a try.

Harold Markham

Kumar was awesome. No pressure. He definitely knew his products! He was VERY patient.

Jayme Miller

Kyema was AMAZING! She handled and took care of all our needs! HIGHLY recommend Mattress Firm Store #2090!!! Thank you!!!!!!!!!!

Brandon McCarley

A little mixup with shipping but I only had to wait 1 day for delivery. Not a big deal. Kyema was very knowledgeable and excellent with customer service! Zzzz

Steve Peterson

John was awesome and very helpful. Highly recommend.

Sandra Schucher

Friendly, lots of options and quick service

Heather Rotter

Awesome! I needed a mattress that day and they helped me find a great one and price matched. Kyema was super helpful!

Dave Dammann

Wendy was very helpful and informative. She was able to answer all of our questions and concerns. I will recommend this to my friends.

Alexandre Inman

Great service! Keenan was very helpful with helping me find a great mattress for a good price! Thank you!

DevilDog2019

Penny is a great salesperson! Really took great care of us!

John Adams

Good experience. In and out quickly. Helpful without being pushy and they had what I needed in stock to purchase right away. Can't complain.

Kurt Engel

Well.... A person buys air we all do as we use cell phones so why not buy a mattress on line? Mattress firm rocks I want to test were I spend one third of my life

Kristin Clark

Super quick process. I came in and found the perfect mattress in no time. Kyema was super helpful and knowledgable!

Mark Brown

Fast knowledgeable and friendly staff

A Shaw

The staff at mattress firm are extremely friendly and helpful and go out of their way to find you the perfect bed.

Kirsten Lawes

Nick helped us buy a new bed and was friendly, informative, and he really listened and responded to our needs, within our budget. Thanks!

Stoch Carter

Want to say thank you to kyema not only was she able to help me find the perfect bed but saved me time by finding a store that was just down the street from my home 👏👊 …

Michawn Hartwell

Had a great time with Matt and my Mother jumping on new beds today. Oh what fun we had on a brand new seley bed.

James M. Lambion II

Nick could not have been more helpful. He had exactly what we needed in stock and loaded us up and on our way easy peasey.

Kylie Tremlett

Monica helped me try out beds and she was super friendly and helpful. Had a great experience and got a great bed!

Rich Wolfe

Salesman was knowledgeable of his product, friendly, and as able to setup a quick delivery!

John Stegeman

Great customer service in helping the bed I needed. I recommend them.

Justin H

Walked in looking for a mattress, walked out 10 minutes later with a queen and a set of sheets to match for less than $500

Joe Slagle

Joe was great. Couldn’t have asked for a better experience. I recommend him highly.

Northwest Frog Fren

Eddie did a great job helping us find a bed for our daughter. I would refer Eddie to a friend.

Isabella Orifici

Zann is extremely helpful! She made our buying experience amazing. Thank you Zann!

Travis Wright

Great service! Love our new adjustable base and Blue touch 100 gentle firm.

Michelle O'Brien

I’m moving, asked for mattress covers and Eddie was very accommodating! Thank you for your assistance.

Nichole Millet

Excellent customer service! Very attentive in listening to my needs and offering solutions to fit within my budget. Would recommend this location.

Derik Marshall

Great help here locating a new mattress and bed frame! Will be back when for additional mattress needs.

Joan Barrera

Very helpful salesperson!

Ashley Pierce

Amazing, helpful staff. Betsy and Kyema were top notch. Visit this location for a great deal!

Tina McConnaughey

It was great. They helped me find the bed I wanted.

JRAWbeats

Nick was an amazing help and I’m extremely satisfied with my purchase.

Tim Duclos

Showed us what they had at the store and how long it would take coming from their stocking location.

Ted Macomber

All I needed was a twin bed frame. They had it, I went home happy.

Courtney Rose

Eddie and Nick are awesome! Made some calls and got me a steal on a frame!

Tracy Nietupski

Thanks for the help, Nick! Great service and a bed/frame that is "jumpable" for our toddler.

Adonis Herrod

Kyema was the absolute best and she answered every question I had. Definitely recommend this location

Frank Znidar (Fraunzonk)

Great service, multiple options to tailor to my needs. Non-pushy sales.

Sammi Olson

Eddie really helped my husband and I find the right mattress for us! Thanks Eddie!

Clint Rector

Knowledgeable and friendly staff. Got what I was looking for. Easy process...would recommend.

Jenny Lee

My experience was amazing!! Great service and excellent customer service.

Joy Bruno

Eddie and Kyle were amazing. Thanks for putting up with me for 2hrs.

Rick Fuller

Shona was great to work with when we finally started the payment game.

Loyal Liken

Kyema was great to work with and overall, great experience! Thank you!

Christian Saling

Wonderful help and friendly service. Would definitely buy from here again.

Mike Berberich

No hassles. Let me shop and then answered my questions. Not pushy to get a sale.

Tyr Olafssen

Was a great help in dialing in exactly what works best for us...very pleased!

Susan Speicher

Friendly, helpful, and good prices for good quality. Centrally located, and easy to find.

Thomas Hudson

Ray, was great

Mike Clifford

Nice to be able to get good answers and try out the beds - not too much pressure.

Heidi Bartlett

Sharon was extremely patient and helpful.

Louise Bailey

The experience was great,great customer service very helpful

james arnold

Kyema is very pleasant and accomadating.

Energistx

Answered all my questions and made me feel welcome.

Kaitlin Flanigan

Very helpful and great service!

Sharon Brunk

Great selection!!

Kristi Bender

It was way too hot!!!!!

Heidi

Always helpful and have what I need.

Louis Woods

Fast service and friendly employees

Stephanie Vanwagoner

great customer service!

Amanda Cates

Great customer service!

Zann Dudley

Friendly staff, no pressure.

Kathleen N

Clean and friendly

Earnest Ryan

Very exclent

Tonya Niggemeyer

Awsome guys.

Johnny Sidney

Awesome!!!!

LesLee Clauson Eicher

Matthew did a great job helping us pick out the right bed for us. He was patient as we tried out many mattresses, he was knowledgeable and explained things in detail, and he gave us a good price on what we bought. I recommend Matthew and Mattress Firm.

Eric Kelley

John was very nice and helpful

Donna Compton

Ray was superb. I came in for one mattress and found the right one for me thanks to Ray’s suggestion. It was better and less expensive. Delivery was quick and friendly with Klemente and Jorge. Excellent in all ways.

Tracey Johnson

Jason Erie

Kellee Goodman

Kimberly Peabody

Annie Butcher

Bruce Dykeman

Colm Galvin

Alyssa Wulick

Leigh Sutherland

Camille Westermann

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