Reviews of Mattress Firm West Jordan. (Mattress Store) in Salt Lake City (Utah).
Mattress Firm West Jordan
7651 Jordan Landing Blvd, West Jordan, UT 84084, United States
Description
Information of Mattress Firm West Jordan, Mattress store in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm West Jordan
Sunday
11 am–6 pm
Monday
9 am–9 pm
Tuesday
9 am–9 pm
Wednesday
9 am–9 pm
Thursday
9 am–9 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
Popular times
Sunday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 | |
20 |
Monday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 | |
20 |
Tuesday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 | |
20 |
Wednesday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 | |
20 |
Thursday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 | |
20 |
Friday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 | |
20 |
Saturday
11 | |
---|---|
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Reviews of Mattress Firm West Jordan
Libi M
Paul was awesome. He had us try many different models to get what we needed. He spent the time needed. Very helpful, very thorough, and a very nice guy. 100% recommend this location and Paul particularly.
Edited to add: just had them delivered. If I could give more stars, I would. Set up was done fast, efficient and friendly. I'm incredibly impressed by our experience with this store
Jason Lenz
I walked into the store and told them I knew nothing about prices. My salesman Kelly said no problem we are here to help you pick the best one for you! I like soft a soft mattress so that’s what he showed me. Told me all about each and everyone! He answered all my questions and I chose the perfect one for me. Well with his help of course. Kelly was a perfect salesman. All in all it was an amazing adventure!!
Jamie Almond
Went the other night and met with Carolee, she was wonderful at showing us around and answering questions. She didn't pressure me, and truly gave us a great shopping experience. We ended up going elsewhere because of pricing. but just wanted to give her a huge shout out because she was awesome!
Richard Decola
Bill was amazing. He wasn’t too pushy but was readily available for any questions. He helped me decide what I wanted within my budget. My mattress will be delivered next week but I’m very pleased with everything so far.
Jacee Cole
We absolutely love the mattress firm in Jordan Landing! The staff there is super friendly and very knowledgeable about everything in stock! They were very patient and had the best attitude even though we went in super late! We loved shopping for our mattress here! Definitely recommend!
Steven Bergman
Carlos was an awesome assistant answered all questions and was nice polite and truly honest. Best sales associate iv seen in a while. And I truly mean that. Cause iv seen some rude and impatient sales guys in the past and Carlos was a true down to earth guy. Even walked out with the purchase off a new matress
N George
We loved our experience, Kelly was amazing and didn't rush us, answered my million questions, then gave us space to make our decision (while laying on our new favorite bed). He worked with us to get the best price possible and we left feeling great.
marc mariani
Easy process with Erik Ortiz guiding us along the way. He was very knowledgeable which ultimately made choosing the right mattress easy. Great price offered as well. Thanks.
Elliott Wood
Great service! Kelly was quick, knowledgeable and super friendly. He was very informative with any questions my girlfriend and I had on our new bed. I would %100 talk with Kelly if you get the chance to.
Paky Callahan
Kelly was maybe the most helpful, personable, and pleasant salesperson I’ve ever worked with. I really hate going to stores to buy things because I don’t like sales people talking to me but Kelly was really cool and made it a surprisingly enjoyable experience. Thanks man!
Mark Seethaler
My representative, Paul Whalen, was friendly and knowledgeable. He listened to me then showed me several options. I tested each one and Paul expressed no personal preference, keeping his comments to facts and composition and encouraging me to take my time to decide. It was a great experience. Thank you.
Brenda Schmidt
Truly a great experience. Walked in was greeted by a very nice employee Kelly who was so helpful in helping me choose the right mattress and base. I would recommend this store to anyone searching for the right mattress. Kelly was a wonderful salesman!!!!!
Brandon Mo
My wife and I were helped by Kelly while shopping for a mattress and we ultimately purchased a Beautyrest. Kelly was the most knowledgeable, helpful, and informative person that I’ve ever dealt with. Kelly is an asset to Mattress Firm and an exceptional representative of the brand.
Shari Gaul
I came in to see if they had the Stearns & Foster Plush on an adjustable base and Landon helped me with so much more.
Thank you for your expertise knowledge on other mattresses and for the lovely soft sheets I ended up buying.
PnusColada
I had the easiest purchasing experience all because of "Kelly". He made the matress leasing process non-difficult to follow, and if I had any confusion on anything, he would give an indepth, well structured, explanation. A total 10/10 experience.
Serena Hardy
Kelly was an extremely helpful, honest, and friendly salesman to work with! Got us qn amazing black Friday discount and was very friendly to the whole family. Wonderful experience
Ladee Diz
Salesman Paul was great! He was knowledgeable and personable, without being pushy. We went in to browse around and left with a new mattress.
Tammy Jimenez
Eric was wonderful!! He shared so much knowledge with us so we were able to make an informed decision. We can’t wait to sleep on our new mattress!
Carol Burke
Our sales person was very nice and showed us what we asked for.
He was very knowledgeable and explained the difference between the beds in our price range.
Carolyn Grimsley
I had a wonderful experience.
The salesperson was attentive and very knowledgeable about the types of mattresses, platforms and headboards. Love everything I ordered.
Justin Beasley
I had a great experience! They were super nice, did a great job and took the time to make sure I picked the best bed for me:-)
Jenny Thomas
I accompanied my dad to the Jordan Landing store to help him look for a new mattress- Landon was a big help to us ☺️ My dad is on a budget and Landon was very patient with him and helped him find one that he was happy with. Thank you!
Scott Ratcliffe
My wife and I walked in within an hour of closing to look at options for a new mattress, we had certain things we wanted and had a certain budget to work with, Kelly the manager took the time to show us many options and narrow down options within our price range, and a wide range within, he was very professional and very open, was not pushy, and found some amazing options that worked very very well for us, we appreciate his experience and we appreciate the entire mattress selection experience and will recommend mattress firm To others :-)
Collin Cagle
Was greeted as soon as I came in the doors very polite was very attentive we knew what we wanted when we went in there cuz we had already searched it online but felt that it would be better to go inside and take a look we checked a couple of other mattresses what we found it was really good customer experience overall very attentive to detail and really great to work with this is a great business
Donna Obe
Carolee is so professional! She helped me find my new bed and one for the guest room! All within budget.
Brandon Baca
Nice fellow working there. Was really knowledgeable on the different floor models shown and had good insight into what mattress would work best for me and my wife.
Jaretta Welch
I have made several purchases at mattress firm. My last big purchase made was for pillows and a new mattress. The representative really accommodated all my needs and presented a very good offer which I could not pass up. I made this purchase with no regrets!
I HIGHLY I recommend this particular store to anyone in the market for a new quality mattress or quality pillows. I believe a good nights sleep and being comfortable in your bed, is an investment and very, important!.
Thank you West Jordan Mattress Firm,
Kelly,
For Everything!😀
Shelby Clara
Kelly was awesome! Our 2nd and 3rd mattress from matress firm wont go anywhere else!
andrea gonzalez caballero
Bill was a great person with us… he gave us a lot information that we didn’t know about the mattresses! He helped us choose the best bed for our comfort ! Thank you so much! I’m excited waiting for our mattress!
CJ Heliin
Carolee was amazing…. We have been going through every bed you can imagine. Total of 10 over the past 5 years from expensive to cheap trying to get some sleep. All beds are comfortable in the showroom. But she asked us all the right questions made recommendations. But when I found the one that I liked the best due to all the questions she asked the one I liked was in the top 3. So we left feeling good about our choice for the first time in a long time.
Katz Family
I worked with Landon to help me find the right bed for my 87 yr old father. Landon was so patient and made sure my dad could hear him and he took great care to understand my father's needs. Both my father and I feel good about our purchase there. I'll definitely come back when I am ready to by a new bed! Thanks!
Dan Floyd
They keep their word. When we first got a purple mattress, there was a strange line at the top. It looked like it was somehow damaged or defective. They didn’t question it and were ready to replace the mattress. They started processing right away.
After another day , the mattress filled out the weird gap so it wasn’t necessary. (These mattresses come in a roll from the factory, )
Thing is, the mattress firm was right there for us. And didn’t balk or anything. They were easy to work with . And the sales process was low pressure—truly consultative.
Now , many months later, still no problems with the mattress.
I will definitely buy from them again.
Dave Atkinson
Landon is the best sales person I’ve ever worked with. He’s truly just a natural and also very handsome too. Mattress firm is so lucky to have him.
Walter Hemelstrand
Paul was very pleasant and nice in dealing with this 85 year old customer. I was just amazed as it doesn’t happen often any more. I should add that this was a very timely process.
Ryan Johnson
I actually liked the sales guy, Kelly. He was very helpful, not pushy, and I feel like he got us a good deal on a new mattress.
lisa martinez
Landon was very knowledgeable and helped us go through the process with ease! We were very happy with the service he provided us and made the experience easy. Thank you!
James Breck
A great salesman named Erik helped me find exactly what I was looking for. Definitely recommend going here.
Alma Gallegos
Landon was great to work with. Took the time to ask the right questions to best understand our needs. Thank you for great service.
Lacey dressler
Kelly was very helpful, patient, and knowledgeable. We’ll definitely be back!
Sam Kong
The guys at Mattress Firm were awesome. It was totally no pressure and they accommodated all of our questions and whims when we went in to try our some mattresses out. They were so good to us, we decided to get a mattress that very same day. They had a great deal going on. Our original intention was just to go see what kind of bed we’d like to get or might get.
Heidi Peaslee
Maggie was awesome. She took the time to explain the different types of mattresses and let us test several. She helped us to find pillows that will also work. Maggie explained the return policies as well as any deals going on and worked to get us the best deal available.
Susan Olsen
As always, the customer service is excellent but I felt the prices were high and the $99 delivery a lot. $50 or free would have been nice! But I really appreciate the short delivery times. It's always nice to get your new bed quickly. Thanks for friendly service.
Alysia Saphyre Hunter
Had a really great experience. As soon as I walked in Landon greeted me and was ready to help me find the bed fitting my needs. Gave me some really great options to decide from and wasn’t pushy at all. Would recommend him as your sleep expert.
Jazmine Meza
First time buying at mattress firm, loved it. They help me find the right bed and at an amazing price and no INTEREST. I got the bed the same day heavy a** bed rolled up ( purple ) but can’t wait to use it. Would go back to them great service!!!
Cristy Crookston
This Mattress Firm store was great store to deal with. We had a warranty code for an old mattress. We went into the store to look at the different mattresses we could purchase with our code. The Salesman was very helpful and answered all our questions. They even up sold us an adjustable base for our new mattress.
Shelbi Hale
We went to mattress firm in West Jordan tried out some beds, but we were shown beds so far out of our price range. At first, I left so frustrated because I wanted a new bed so bad and an adjustable frame. we decided to go back on Tuesday to see what we could possibly do in our budget. An AMAZING employee named Paul seriously helped us so much and got us an amazing mattress, adjustable bed frame, and a king size for our budget! Paul is AMAZING and i will always be so appreciative of him.
Marnae Young
Kelly was an excellent salesman. Didn't rush us at all. Informed us of all of our options. Went above and beyond to help us make a decision and be comfortable with what we were buying. Would recommend going to this mattress firm and having Kelly help you to anyone! Hopefully we picked a good mattress🤣 …
Anneke Doornbos
The staff were very helpful, they had a fair variety of mattresses of all kinds and prices, and the environment was clean.
Brianna Wallace
Kelly at Mattress Firm was awesome. He is very knowledgeable about mattresses and best sleeping positions. He was friendly and courteous, not pushy. We really enjoyed working with him on the purchasing of a new mattress.
Guns Of The West
Kelly was very friendly, knowledgeable, and helpful! We were not exactly sure what we were looking for, but he spent a lot of time explaining different types of mattresses to us and letting us try them. We’re very excited for our new mattress and base to arrive! I would recommend purchasing from Mattress Firm!
Megan Fewkes
Paul was so great! Super helpful and knowledgeable. He was full of great advice and easy to visit with.
Cindy Petersen
Couldn't be happier with my experience at the West Jordan Mattress Firm. Kelly W displayed a wide range of knowledge, professionalism, and patience in explaining the ins and outs of mattress buying. He made the experience easy, pleasant, and all around awesome. His assistant manager Carolee was also a great asset to our buying experience. I didn't intend to walk out the door with a new mattress, but with the deals, price adjustment policy, and 120 sleeps guarantee, Kelly made it impossible to say no.
Maddie E
Carolee was my bed expert and I’m loving my new bed , I never really considered investing into a mattress but now that I did I’m glad I did it with Carolee she really did her job the best possible way by explaining certain things like the way you adjust your base helps you breath better, little things like that really make a difference! If you’re reading my review ask for Carolee she’ll get you taken care of!
Misty Elam
Kelly was great! He took my son Noah's search for a new bed to the next level! We ended up getting a great deal for my Son's birthday. Thank you Kelly at Matress Firm.
Lorraine Surie-Lumzer
My experience with the mattress firm in West jordan ut was a great and satisfying experience. From the store to the sales staff there knowledge and expertise was well beyond great it was the true definition of professional. I would recommend this business to family and friends.
Jennifer Parkinson
Amazing service!! The nice salesman was able to help me purchase a mattress. He was able to finalize all the details and have me in and out of the store in less than 30 minutes. Thanks 😊 …
Matthew J
Carol was an outstanding employee, she was welcoming and helpful from the moment I stepped inside the store, she was personable and knowledgeable without being pushy at all. I would come back just because of her.
Scott Robinson
Kelly was great! Helped us to find a bed that would fit our specific needs. He was very patient with us as we tried a lot of mattresses. Great service for a great price. Thank you
Cynthia Rodriguez
Kelly did an awesome job at helping us find the perfect bed. He went above and beyond what we expected. Thank you!
Pam Maehr
Kelly Waterhouse at the Jordan Landing store was amazing to work with from the moment we walked through the door. Seriously, he is the best Salesperson I have ever worked with. He showed us a number of different beds was very patient and took the time to answer all of our questions and make an informed decision, with no pressure at all. I can't wait to take possession of our new Intellibed.
Tommy Bandz
Kelly was very helpful. I just moved from across the US and instead of pushing something I didn’t want he helped me get what I was looking for. Also threw in some free sheets that they were discontinued. 10/10 recommend
Sheena Lathrop
Joe made this a very quick and easy decision. I expected to spend way more time in the store, but he helped me out quickly, was very knowledgeable and gave me a great deal! I would highly recommend this store.
Update: I went back to this location based upon my last experience. This time needing a new box spring. Paul was friendly and super helpful. I was out the door in no time. Great experience!
samantha wheeler
Bought a queen size mattress for my son. They were awesome! Very polite and efficient. He asked my budget and was respectful and didn't push me to buy something way more expensive.
Anonymous
We needed to replace a horrible mattress that not many years ago cost us a boatload. I researched online and saw many options, but when you enter the store most of those options are not on the floor. We tried many options at the store and eventually found one at (no surprise) a higher price, but we were willing to pay it after actually trying them. The sales person stayed late, gave us a discount that seemed to make the price more fair, and even worked out shipping options that fit our unique circumstance. Highly recommend.
Stephen M
Paul was very helpful, nice, and professional. I am so glad we went here instead of somewhere else. Ending up getting a new king mattress and adjustable base and it was worth it. We are sleeping much better now.
Sheri Elkins-Higbee
Bill was great! Didn't have to spend a ton of time in the store. We didn't feel pressured, didn't feel like a number or sales figure. We appreciate you Bill!
Jared Randall
Good selection of beds. It's nice that I was able to try multiple brands and types of beds. The sales guy was a little to eager to help and a little to pushy. He would not leave us alone so that we could talk without him leaning over us. We finally just ended up leaving so we could talk about what we wanted and return later after we have decided.
Richard Smith
Quick, efficient and knowledgeable. It was a fantastic experience overall. Totally satisfied with the transaction.
Ron Jenkins
Bill was knowledgeable, helpful and courteous without being overly pushy. Helped us pick out a bed that should help resolve some issues with our old bed. Very grateful for his help.
Melanie de Baritault
Bill was great! He helped us pick out our new mattress and was very personable and knowledgeable! He was so patient in showing us different mattresses and explaining the differences. I never felt like we were being pressured into spending more, and I believe he worked hard to get us the best deal possible.
Dianne Leavitt
I had a great experience the salesman was very helpful and I didn’t feel any pressure. I will most likely purchase from this store again.
Mitzi Antonio
Rory was kind, respectful, professional, and knowledgeable, all without any sales pressure. The store had a great selection of mattresses. It was, overall, easy to do business here. Even, the next day, working with a new associate over the phone to update my order, was easy and he was very helpful, too. I’m impressed.
Audrey Arnaut
We went on a Saturday evening. first dropped my Nicholas was the salesperson that assisted. He took my information to see if I qualified to finance a bed. My wife told him that had to get me from across the shopping center. We got back and then proceeded to ask us what type of mattress we would want. We told him. We also explained we needed a low profile box spring and a heavy duty bed frame. He showed us a few models of beds. We picked one out. He was so kind during the entire process. He was not pushy. He was very friendly. The entire staff was friendly
Bree Edwards
Went in to browse mattresses, wasn't sure I would leave with anything or have made a decision. Cathy helped us out and she was wonderful, she gave us some mattress care instructions and was very patient, we were there for 3 or 4 hours and she was so helpful the entire time, even suggesting items and options for payment I didn't even know about and explained them. It was a relief because I have never bought furniture or anything large for myself where I would need to consider different repayment options. I left confident about my choice and excited about the new mattress that my partner and I don't have to worry about replacing for a long time. I'm so glad I chose this mattress firm and had Cathy there to help me.
Lori Spader
Great service and great deals that we got on our new mattress. So helpful! Thank you for taking good care of us. Addendum...I had a bit of trouble getting my mattress after waiting a week and three days to get it from the warehouse, but I now have it and am so excited to get some rest on it. I appreciate all that Rory and Mattress firm did to work it out with me. Thank you!
Darian A
Zach was amazing! He was happy to help and it felt like he really cared about getting us a deal that fit our budget. He took the time to show us all of the product, and even stayed 30 minutes after the store closed to help us look. He got us some great deals and went out of his way to make sure we were happy with what we were paying! Customer service here was definitely 10/10, as were the prices and quality of product. Thank you Zach!
Lindsay Dillenburg
Rory Snyder and his manager Nathan were amazing help. My husband and I came in desperate to find a comfortable and affordable mattress. They worked with our budget and got us a great mattress and a free adjustable base for an amazing price. Couldn’t be happier with the service we received. Thanks guys!
Julie Ericksen
This was an awesome experience as I purchased my new bed. I live with Multiple Sclerosis so it's difficult for me to get up on a bed and back off the bed safely. I was treated with great patience and respect.
Devan Latturner
Really nice store and really knowledgeable staff. Carolee was extremely helpful and beyond nice. I would recommend this Mattress Firm and Carolee for anyone looking for a mattress. She wasn't pushy yet answered all of our questions.
kelly dent
Great experience! Everyone was super nice and very helpful, very easy process to purchase. I had to go to the warehouse to pick up the mattress, but it only took about 5 minutes for them to find and load the mattress!
Jo Daley
My experience at Mattress Firm was positive. The sales person offered clear information about my purchase. It made my choice easy.
Sam Gage
I had the most incredible customer service I’ve ever experienced. My sales agent Catherine was so attentive and made sure that what I needed is what I got. There was no upselling for the sake of a sale. She genuinely listened to what I was looking for and my back pains and was able to find the most perfect mattress for me.
Jessica Lloyd
We had a great experience! Zach was very informative and friendly without being pushy. He helped us find the right bed for our sleeping positions. He was patient while we tested and retested and discussed. He got is a great deal on the bed we selected. He didn't push us into any add ons, just explained what was available and let us choose. He did a great job of all of that plus did a great job of social distancing. Thanks Zach!
Wade Hunt
Busy store!
late Saturday night with one salesperson. The others went home. The salesperson made the wait worth it by giving everybody a discount for being patient! Great service!
Ines Avalos
We went in undecided about buying a new mattress because of our recent move to Utah. Brady and the gentlemen working last night went above and beyond in assisting us with a purchase we could afford and felt like they were truly helping us out. I appreciate their excellent customer service and kindness. I recommend this store 100%.
jose castaneda
Bill at mattress firm at Jordan landing was amazing, he help me understand my issues and also help me with prices, he show me a mattress called purple and it's amazing bed.
Veena Thammavongsa
Rory is absolutely wonderful! He helped me and my significant other find the perfect Purple mattress that best suited our needs. He was very knowledgeable from the start, not pushy at all and very helpful. He outlined the process of delivery from A-Z, and made sure we were all taken care of. We are so excited to get our new mattress!
Susan Roubian Plouzek
We love this store. Cathy is amazing. She is very knowledgeable and allowed us plenty of time. Didn't rush us or upsell us, and has been wonderful to follow up with for our after purchase questions and needs. We are very happy with our purchase. All in-store experiences should be like this one!
Robert Gonzales
We needed a new mattress so we went to look. We went to mattress firm the sales person his name is kelly he was awesome he explained everything to us. He did a great job.
Jim Nowa
If you want a salesperson that knows what she is talking about, ask for Mandy at the West Jordan location. She will spend the time necessary to solve your concerns about the best mattress for you and she has superior knowledge about the products in the store. She has a wealth of experience about sleep issues and is willing to take as much time as needed to answer your questions. Please give her a pay raise!!!
Jameson Berry
Rory was very patient and did a great job helping us pick out our new mattress and adjustable base. He was very professional and respectfully gave us our space to talk things over. He was very informative so we were able to make the best choice for us. Everyone was very patient and cute with our two year old daughter. We really enjoyed our time there.
Geri Davis
Bill is an awesome man! we felt like he was family! he didn’t pressure us or anything like that. after looking and lying on several mattresses he had us try one that he thought i would like. it was perfect and i ordered it. he got a feel for what i wanted. he is very pleasant and personable. we actually enjoyed our experience because of him. bill is great!! he’s definitely a keeper for your company!! thanks Bill we enjoyed meeting you. you are a neat guy!! thanks for taking such good care of us!!
Joanne Decker
I love my mattress! The entire experience was fantastic. I had a lot of questions, and Rory did a great job of being thorough without being pushy. I also really appreciated that he listened to me and didn’t try to convince me I’d something I wasn’t interested in. He explained very clearly the delivery process and what to expect once I got the mattress. I got a Beauty Rest mattress. It’s very comfortable. I would definitely go back to this store!
abe s
We went in to buy a new bed Bill spent time with us and showed us the different options we had. He was really patient and knowledgeable. There was an issue where the original mattress would not fit through our door, we went back and spoke with Bill and he was very understanding and helpful, there were never any issues or pressure. Thank you for your excellent service!!
jenifer sumsion
I never give 5 star reviews but this one is well deserved. From the second I walked into the Jordan Landing store, Bill was there to greet us with a warm Welcome. Usually Sales Men/Women bug me but Bill was different, he was empathetic and even took the time to go over different options and listened to my needs from mattress preference to budget. Not once did he try to push us into buying something and was very patient as I was being indecisive. I left the store with an Awesome deal and a friend named Bill.
Makayla Hill
Rory helped us find two mattresses for our kids bunk beds and we were more than happy with the customer service he provided! He was very helpful and kind. Even though it was busy, he still made sure we had plenty of time to try out all the mattresses we were interested in and answered all of our questions. We never felt rushed or pushed into any of the mattresses. It was a great expirience. Thank you Rory! Our kids love their new beds!
mike tedesco
Landon I believe was his name at mattress firm , helped me out big time. Ran into a few obstacles, and he found a way to fix me up with what I wanted and needed. Awesome employee .
Haylie Chapman
Rory helped me find a great mattress at a great price! I’m a college student and don’t have much experience in making larger purchases, but he explained everything very well! He was also very pleasant to talk with. I would 100% recommend him!
Tyson Wilde
I was pretty sure I knew what I wanted when I walked in the shop but wanted to make sure. Rory welcomed me and asked about my needs in a mattress. He took down what I wanted and we started to look. I tried just about every mattress in that store. Rory was patient and answered every question. I was able to get a purple 3 and got it delivered in a few days. I was in desperate need of a new mattress and getting it quick was necessary. Thanks for helping me out!
J B Money
Rory was a very friendly, knowledgeable, and helpful sleep expert on getting my new bed and free adjustable base! I was gonna buy a bed on Amazon... Glad I didn't and went to mattress firm instead!!! I got to lay on the 3 different comfort levels and it also came with a FREE adjustable base with there holiday promo... Thanks again!!! 👍 …
William Webb
My wife and I were trying to find our first bed which can be very daunting the first time around. Rory at the Jordan Landing Location helped us by giving us options that fit our price range and also helping us find the right bed for how we sleep. He helped us with an amazing deal and gave us a discount! We weren’t evening planning on buying a King Sized Bed, but the great deal that we got allowed us to buy one! Great service and great deals
Sarah Delgadillo
Came in today not knowing anything about a mattress. Right when we came into the store we felt very welcomed. Cathy helped us out ! She first gave us information about all the purple mattresses. She was well informed about each and every mattress. I’m very glad we went in today. I recommend going to this Mattress Firm, and asking for Cathy!
Samra Muric
Super satisfied with their customer service! Everyone is always so welcoming. Rory is amazing! He was super nice and understood what we were looking for. He definitely knows his stuff when it comes to mattresses and helped us purchase the right one. Definitely come see these guys.
David Strong
My wife got our bed and the girls mattresses from here recently. She said a sales associate was extremely helpful. I think she said his name was Rory. She was rather impressed with his sales knowledge of the product and his sales technique. The two gentleman Jose and Juan who delivered our mattresses and bed were very polite. They also setup the beds quick. They did have to push the appointment back but they called ahead and let us know that they would be late. Afterwards though they were then early and. I wasn't quite prepared for their arrival. I thought they would be there later which did end up working for me in the long run better. The only negative thing I can say is I wish that they took all of our old mattresses that they replaced. They did tell us earlier though that they wouldn't be able to take some of the old mattresses because of stains and rips. We do have to find a way to haul them to the dump but overall a pleasant experience. The beds are better than we expected, the service was outstanding and personable. The company will definitely get our business again. Oh and they offer an affordable payment plan. Kudos to all who work at Matress firm good job!
Dawnielle Brown
I went to the Mattress firm because I needed a new bed to help with my lower back. My salesperson BILL was very knowledgeable and helped me pick a bed that would help with my pain management. His extraordinary customer service made us feel like life long friends. He bent over backwards to assure that I had my mattress and accessories in time for my upcoming surgery. I will definitely recommend him to all my friends and family.
Daniel A
Mattress Firm was a breathe of fresh air because my wife and I had a chance to work with Bill. He Was patient and took the time to answer all of our questions and gave us time alone to chat and feel out what was best for us. We didn’t end up buying right away, but we came back the next day and he greeted us by name and asked if we had any additional questions. Thanks Bill for the great non pressure environment you created for us!
Ulisses Aguilar
Rory helped me out when we went in, and he explained everything perfectly and took his time with us to find what we needed! He gave us a great deal too! Awesome place to go. Best part is he doesn’t pressure you to spend on the higher marked beds but makes sure your comfortable with your price and quality!
Marilyn Bonner
Rory was amazing! We weren't sure what we wanted and had good doing experiences before but somehow still ended up in a bed that wasn't good for my husband and I. Rory was a wealth of information. Willing to check facts, research prices, and showed us anything and everything we wanted to see with zero pressure to purchase anything, let alone the most expensive everything. We opted for an adjustable base with an original purple mattress. Not even going to lie, we went in around 1230, left at 230 for lunch and to get kids from school. After thinking and discussing options, we went back at 715. I felt bad that they were closing at 8 and we still weren't 100% sure what we wanted. Rory didn't rush us to decide or get out the door. He stayed late and helped us make a choice we both feel confident in. Thank you for your time and patience Rory! We will definitely recommend Mattress Firm to family and friends.
Melanie Cox
We had an amazing experience! Bill helped us look for a mattress that fit our needs and our budget. We didn't really know what things to consider when to came to our sleep but he gave us all the info needed to make a good decision. Thank you Bill!
tyler boyd
I had a great experience at my local mattress firm, the representative Beau helped me out in a professional and timely manner. He helped me find exactly what I needed and gave a lot of helpful information to assist me in the future. I couldn't be happier that he is at the location by me. I'm definitely thinking of mattress firm for any future purchases.
Caprise Satterfield
I loved getting to know Charles, William, and Rory and had the best mattress buying experience. They were easy to talk with and ask questions without feeling pressured to buy or spend more money. In fact they helped me navigate sales and promotions to find the absolute best combination at the best prices. Highly recommend them for their friendliness, knowledge, and service.
A Curdie
CATHY!!! Thank you, you’re amazing ! This was one of the best experiences I have had anywhere.
I don’t feel like I was trying to be sold anything,
I felt like I was talking with a doctor who truly cared about me as a person and was concerned about my sleep and and how it affects my body.
Cathy was very informative and able to relate with and understand my concerns. Then she made the checkout process seem so simple and quick, which was something I had been dreading thinking I was going to have to be there an hour or so but it was very seamless and efficient.
Thank you Cathy, I wish I could work with someone like you everyday :)
Sincerely, April N
Stephanie Esplin
Kelly was so helpful! We didn’t know exactly what we wanted or needed and he showed us a variety of options and then helped us find the best one for our price range. Definitely a great experience.
gloria chavez
Sean was simply amazing! He was very informative and not pushy like other sales agents I have encountered in the past. He took his time showing me various selections of mattresses and adjustable bases. He also explained the leasing as well as financing options. I definitely recommend this place! He made my nephew feel so welcome while I took my time.
Kinzi Hicks
It was a very quick and easy going process. The store and the associates didn’t quite understand all the financing options they had available, but I fixed that fairly quickly. I would highly recommend Rory at the Jordan Landing location. Not only did he do his absolute best to find us the best deal, but when we had left with a quote, he called back with another, even better option that we couldn’t turn down
Jason Webb
Super easy buying experience - Rory did a great job showing us all of our options and letting us move at our own pace for making a decision. Delivery and follow-up help was great. Loving our new purple mattress so far!
Jane Robinson
I arrived just after the store had opened. Rory greeted me & I told him what I wanted. He was very pleasant but professional, as well as knowledgeable about the mattresses. I was in & out in 20 minutes. Very pleased that Rory could give me what I wanted in a short period of time. I hate shopping. But Rory made my day, by finding what I wanted, doing the paperwork & taking my money, quickly.
Gabriela Cervantes
We went in for Memorial Day sales and Bill helped us pick out a really good mattress for a great price. My husband has back pain and tosses and turns through the night. Bill was very knowledgeable and friendly while showing us our options. They are also practicing extra measures to protect their customers during the Covid-19 pandemic.
Stephanie Hansen
My husband and I, had the BEST experience at Mattress Firm in Jordan Landing! Rory is the Best!!! He was very knowledgeable and helpful, he made us feel very comfortable, and we didn’t feel pressured at all. We will definitely be going back to Mattress Firm, the next time we anything! If your looking for a new mattress go see Rory at the Jordan Landing location!!!
Jordan B
They offered very great service! We came in looking for a matress that would support my back well, and within minutes we had found one that was perfect. With the help of Rory, we had a great experience, found a fabulous mattress, and we’re setup with a very nice bed set. We will definitely come back for the next mattress!
Brooke
These guys were great. John took great care of us and even stayed after hours to help us decide. Very informative and much better deals then the other stores we went to (RC Willey, Ashley). We also had a hard time deciding because there were so many great mattresses to pick from. Definitely recommend!
Fernanda Morales
Rory has a really good costumer service, he give us a lot of options.
One of the things that we really like is that he give us his own opinion and he was giving us really good deals in everything that we pick, he was recommending other stuff too for the things that we explain him and he totally was listening and helping us all time we were there. We personally love this location and with such good costumer service
Emily Ward
Rory was super helpful while trying out many different mattresses and bases. We kept going back and forth between what we wanted but he was super polite, helpful, and an over all personal experience. Would definitely be returning and recommending!
Tony Owens
We had a great experience here. The manager Rory helped us with all of our needs. He was very knowledgeable and was not pushy. He also didn’t mind that our 7 year old boy was all over every bed and playing with the adjustable beds😄 I expected to come in and spend a ton of money but to my surprise I didn’t!
I got a great king bed set with a adjustable frame for a better deal then I could have imagined. I would definitely return to mattress firm in Jordan landing and I would definitely deal with Rory again.
Jennifer Braithwaite
We had a very good experience while visiting this location. My husband and I dreaded mattress shopping, but Rory made it very pleasant. There was absolutely no pressure. He showed us several different ootions and he never tried to upsell us. I would reccomend working with Rory, he was great and the prices were reasonable too. We found a mattress that worked and walked away feeling at ease with our purchase.
Joseph Boggs
The staff was ABSOLUTELY AMAZING! They stayed after closing time to help my family and another guest. They took their time with us and were very pleasant and kind. Definitely going back.
Josh LaRe
We had been shopping around for nearly a year when we decided to head to Mattress Firm. Bill, the sales representative, exceeded our expectations. He was very attentive, didn’t push extras or a particular brand, up front, and helped us choose the perfect mattress. Both to meet our comfort needs and our budget.
Leo Salcedo
Great people to work with, they were kind and professional doing their work helping me and my wife to choose the best option for what we were looking for. Great products, we bought a Tempur-pedic Cloud pillow and my wife told me this morning she slept like long time she didn’t… very comfortable.
Braden Hunt
Bill at Mattress Firm in Jordan Landing was fantastic! He informed us on all our options and gave us the space we needed to make the best decision for us. He also made sure we took advantage of all they had to offer. Amazing experience! We can’t wait for our great night’s sleep!
Sumer Le
The manager and staff here are absolutely wonderful not only did they work with me but they also worked around my limited budget. Great customer service great people. Would recommend and come here again for my next purchase. Rory is a great guy and helped me carry the mattress in my car for me!
James Allen
Great selection of mattresses from price to comfort. Cat was the most professional, knowledgeable sales associate I have dealt with in a long time. Highly recommend at least going there to take a look.
Placed an order for a king size medium intellibed on 2/20/21. Had to drop the rating a bit due to delivery issues. Delivery scheduled for the 3/1/21, we were contacted on 2/28/21 which is the day before delivery and told a delay has come up the new delivery date is 3/12/21. Not sure if this is typically trending this direction lately but just be aware that it is happening. I think mattress firm should be able to confirm these dates a lot closer to the actual date they tell you.
Update: Received mattress and other items on the 12th. The delivery and communication was great. Thanks.
Miranda Mecham
I came here about a year ago and was not impressed. It was a bad experience and it made me stop looking for mattresses until now about a year later. I decided to give it another shot. When I walked in I was created by the new General Manager. He was super friendly and gave me the breakdown of the deals they were having and explained the color scheme of the beds. I asked him if I could look around and I’d come to him with questions and he did just that. He wasn’t following me around like the other guy. He gave me space, answered all of my questions and concerns. I felt confident enough that I bought a mattress from him. He gave me an amazing deal, threw in some perks and I left feeling so happy and excited. I, for once didn’t have buyers remorse. The stores new staff is amazing and I’d recommend them for anyone. I’m so glad they re-staffed and brought in an amazing manager to bring this store up. It has a lot of potential in my eyes. Kudos for Mattress Firm for making that change.
Kerri Francom
I went into the store with a strange request. All I needed was a bed frame for a mattress. Rory was awesome he didn't have one at his store but phoned Chuck and he had one. I payed Rory and when I arrived at Chuck's store he brought it right out to the truck! I am so impressed with the customer service between both stores!
Ben B
Cathy was amazing! We would never buy from anywhere else. I can't remember the other girls name, who also helped us a little. She was also fantastic! There was no pressure or sales pitch, it was the best customer service you could ask for. Thanks again!!!
Tim Ross
This place is great. We went in to try and find a comfortable bed for my son. Cat was super helpful. She had him laydown on 3 or 4 beds and then we went over to the wall of beds. She pulled at least a half dozen out and had him try them out. Based on what he said she pulled out the next one until we found the perfect bed for him. She also asked what our budget was and made sure to stick under that. All in all a fantastic experience!
Motza Motzi
Rory from firm mattress in West Jordan is a excellent knowledgeable sales person who didn't pressure me. He let me test out several mattresses until I found the right one. Rory thank you so much for going above and beyond for my me and my needs. Rory is very professional and friendly. I would recommend anyone to go there.
I would definitely go back.
Jeff Bremer
Rory and Jill both helped to educate me on options with bed and pick one to my liking. They were as friendly as they possibly coulda been. I’m happy with the purchase that I made and am excited for when it’s delivered. Would recommend to others in search of a new bed setup.
Hiram Burrola
Me and my wife Daiana were at Mattress Firm and had a very satisfying experience with one of the in store managers Rory Snyder.
We told him we were on a tight budget. He immediately understood and worked with us to give us an above and beyond experience.
We were able to find the Mattress of our lives, with a base that gives us massages. I did not want to give my review until after sleeping on the bed, and yes they delivered.
I highly recommend them, my back pains have immediately gone away. Thanks to no pressure in trying to get the sale and working with our budget to help us find what we were looking for. 5 Stars total!!! It was an awesome experience.
We honestly took our time to look around for months, it wasn't until I heard a radio ad on 97.1 ZHT with Frankie and Jess that recommended us to go over there and see their deals.
I regret waiting and being skeptical at first, but yes we found what we were looking for, their pricing is very competitive! Thank you 97.1 and Mattress Firm!! You guys rock!!!!!
Chance Knapton
I've never had a bad experience with Mattress Firm. I went in to buy a pillow today and walked out with exactly what I was looking for. Sales man was professional and educational.
Angie Wellman
Giles was the sales associate that helped us. He was very knowledgeable and did a great job getting me the best deal. He was also very honest. I will definitely return here for my children's beds and would absolutely recommend this store.
Shannan Head
We we're in need of replacing our mattress and stopped in. Rory was friendly, and very knowledgeable explaining the different mattresses. He even helped us with financing figured out.
We recommend coming to Mattress Firm for your next mattress purchase experience.
Ariel Trotter
Generally, I feel like we are not the easiest of customers. We ask a lot of questions and can be difficult. Nicholas was great to be patient with us and never once made us feel like we were an inconvenience or bothered by our questions or concerns. We walked in planning to look and get a feel for what we like. We ended up buying a mattress for 47% off. I can't wait for it to be here Wednesday. My only complaint is that I felt like we had to haggle for the price a little. I wish they would have just advertised their lowest possible price instead of being able to drop it when we asked them to.
Precious Kinnick
My boyfriend and I needed a new bed and Mike Klenk helped us find a bed that matched all our needs!! He was very polite and knew a lot about every bed. He explained everything very well and even stayed after close to help us finalize everything! I highly recommend mattress firm and you should ask for Mike if you want the best customer service!
Bette Allen
Stopped by the store just to see what was available. Rory was very helpful, informative and not pushy at all. Now we have a great mattress and adjustable base (at a great price). Looking forward to a great nights sleep. Thanks!
Parker
The folks at Mattress Firm were very friendly and helpful when we selected our mattress. They were able to quickly answer all our questions and knew all the details about each product by heart.
Breckin Paulson
Rory Snyder was great at the West Jordan mattress firm, very knowledgeable on products. He was aware of financial comfort as well as true sleeping comfort and i appreciated his willingness to spend time on explaining differences in mattress and it wasn’t pushy, didn’t expect a sale just wanted us to have the best comfort for a great price! Thanks Rory!
Marco De La Torre
I highly recommend going to this mattress firm! Bill was helpful about all the questions we had, extremely patient guy and well informed about the mattresses and bases. He didn’t make us feel we had to buy a mattress that day but we ended up buying one!
Carter Frandsen
Great shopping experience! Rory was fantastic. We purchased a mattress at the West Jordan store, between Rory and Sean we found a mattress and frame we liked and had superior service while doing the research. I would highly recommend that if you’re shopping for a new mattress that you start here and talk with Rory at the West Jordan store and Sean at the Sandy Store- I’ve had few buying experiences with sales associates as good as these two.
Jonathan B
I went into the store looking to try out the Purple Mattress, and ended up getting a lot of useful information to make the right purchase for me. The manager Roy was extremely helpful and explained everything including limitations of warranties. I was able to get a free electric base with my purchase, and I was really glad I went into Mattress Firm instead of ordering from Purple directly.
Amy Burgon-Hill
Rory was friendly and very helpful. He made sure we knew the different options, he explained the sales and promotions, and answered all of our questions. He made sure we stayed within our budget and got just what we’d hoped for. Great experience!
Steph M
The customer service experience here is amazing! This is exactly why I like brick and mortar stores- the team member, Rory, showed us all of our options, features, and very fair prices as many times as we asked to see them, and made sure we were well informed and comfortable before making our selection.
Efrain Lopez
i went into mattress firm looking for a purple mattress, Bill was our sales associate. He was great, asked me a couple questions and answered alot of my other questions, no pressure and i was able to test out the beds until i was comfortable with the one i wanted to buy. such a great experience!
Jamie Babbel
We purchased a mattress 4 years ago and when it failed we were so upset. We reached out to the store and not only did they help us get it replaced, but helped us get the new one quickly. Bill was so easy to work with and friendly! I'm glad we got our mattress here.
yerard bauza
Rory was awesome. He took the time to explain to us the differences between the different mattresses, and really understood what we were looking for. It was a wonderful experience, and we will defenitely be coming back to this store since they are super helpful and awesome!
April Cherry
Bill was amazingamazing! My boyfriend and I came in today not knowing what we wanted or needed. Bill was very kind and professional he treated us like actual people not just another sale. Thank you so much we really appreciate everything you did for us and we are looking forward to the new bed.
Matthew Henneman
Came in and knew what we wanted so I got taken care of within 5 minutes. Rory helped us get a basic twin mattress for a kids room. Didn’t feel pressured to buy anything that was not right for us. Rory was really easy to work with. We got free delivery next day as well for the 4th.
DK
My wife and I went in just trying beds out to see what we like. We were greeted by Rory who was friendly and very knowledgeable. He was able to ask the right questions and get us to the bed that works best for us under our budget and needs.
Kristen Anderson
Rory was so great at helping us get a new mattress for ourselves, and one for our son. He was very helpful and wasn't pushy at all. We loved our experience at the West Jordan Mattress Firm!
Jacob Petersen
They were not pushy at all. They asked us why we needed a bed, what problems we had sleeping, and rory showed us what beds he felt would be the best for us. After he showed us most of the beds he let us wander around the store looking. Great customer service and very excited about our new bed.
Cody Duke
Bill was great helping me find the mattress that fit my needs. I left the store feeling heard, well taken care of and not pressured to purchase anything like I do at other stores. I would recommend them to my friends and family.
Jeff Heath
We got a great deal purchasing our mattress and adjustable base with Cathy at the Jordan landing location. She was incredibly knowledgeable and had a lot of great information about the different models of mattresses.
Tiffany Lopez
Rory was very knowledgeable and made us feel like valued patrons. He helped us find the best financing for us and the perfect bed. Rory explained all of the options and current sales and made sure that we got the most for our money. We are customers for life and members of team Rory.
Jeremy Chadwick
Bill at the West Jordan mattress firm helped us out. He made it easy giving us his recommendations. Was not pushy at all we took the night to think about the bed and he made sure we didn’t leave with any questions.
Alicia
My husband and I had a great experience with Bill Wescott on Sunday. We initially went in just to look at what they had and compare to other places. Bill was very friendly and not pushy at all. He showed us some budget friendly matresses for my daughter and gave us facts never trying to upsell like other places do. We then decided to look at a new matress for us adults. He took the time to show us and answer all our questions. He was alone and had other customers walk in while he was helping us; he greeted them, let them know he would be with them shortly, and at the same time never made us feel rushed or like an inconvenience. We ended up buying both matresses, a platform frame for my daughter, and thanks to the 4th of July sale we got a free adjustable frame and matress cover. I will definitely come back again and highly recommend others to shop here as well.
D Anderson
Quinton was very patient and spent a lot of time explaining mattresses and letting us test them. They are sanitizing each bed after someone was on it the doors and the credit card machine. I felt very safe and found a great mattress at a fair price!
Emmeline Stoddard
Bill and Rory were wonderful to work with at Mattress Firm. They answered all our questions to help us make the best decision for us. They helped to resolve our concerns so that our experience was just what we wanted. Thank you!
Kylie Spor
My husband and I went to this Mattress Firm after doing some research and reading review's. From the review's a lot of people had said Rory Snyder was the best. Just from our experience I am here to say they were all right. I am so glad we came to this store. Rory was kind, helpful, informative, he went above and beyond to find us a bed that would be best for us. We got a Plush Euro Top King Mattress and two twin sized boxed springs for under $600! That also included the delivery fee since we live out in Tooele. Rory is fantastic! I 100% recommend anyone to go to the West Jordan Mattress Firm, you won't regret it I promise.
danielle whitley
Rory was fantastic! He answered all of our questions, and filled us in on info that we had no idea about. Totally upfront. We only came in for two beds for our kids but Rory was so helpful and knowledgeable that we ended up leaving with a new purple mattress ourselves. Definitely recommend this location, and ask for Rory!
Logan Galbraith
Rory was a great help when I went in looking for a new bed that I'll need in a few weeks. He didn't even try and sell me the pricier options which I really appreciate, and did a great job at explaining everything in detail.
Giuliano Gonzales
Great experience at the Jordan Landing location! Mandi was really helpful and informative about our decision to pick our mattress. Very friendly atmosphere with no pressure. Will definitely go there again for future mattresses!
Sandy Swartz
Rory was very kind and helpful with everything. He was willing to do whatever it takes to get us the best deal there was. Definitely the best place to shop for mattresses!
Edward Benson
Cathy Hoffman was very helpful in helping me with my purchase. I did not plan to buy today but after some conversation with Cathy and some very good discounts I decided to do the purchase. Thanks Mattress Firm, this is my second purchase at Mattress Firm.
Kathy Richins
I called Rory at the West Jordan store to see if he could help me with a platform for my queen bed. I told him I wanted to pick it up do that day. He said that the warehouse closed at 5 so I had about 25 minutes. He said he could help he over the phone if someone else could drive me there. He wrote it up, called the warehouse to tell them I was on my way, and sent me a link to pay. It was so perfect and I left the warehouse at 4:58 pm with my platform. He obviously knows what he is doing and he was kind, thorough, and knowledgeable. I will buy my next mattress from him.
Scott Bytheway
My experience at Mattress Firm was awesome! Cathy was amazing!! She truly knew her product and was extremely helpful. I would definitely go there again.
Brien Mills
Bill treated us right. He did not push anything on us. We were able to talk and felt like family. I hope to get some good rest on our new mattress setup. We can't wait to try it.
Mark Ziolkowski
The folks at Matress Firm were very knowledgeable and helpful when we bought our purple mattress. We are so glad we went in and tried them our first or we would have ordered a purple matress that wasn’t the best fit for us. (They have 4 different kinds of purple mattresses!!)
Carrie Jackson
Bill Wescott helped me and my husband out BIG time! Was able to give us half off our adjustable base and gave us 100 dollar discount on the base warranty. We cant wait to get out Purple mattress this tuesday! We highly recommend you get your next mattress with Bill at Mattress Firm in West Jordan! :)
AJ Wessling
Rory helped me find the perfect inexpensive mattress to go with the mattress cover I already have. Quick, friendly, and knowledgeable service with no pushy sales techniques. Much appreciated.
marcy seale
Rory is amazing!!! We knew we wanted a Purple so we checked out Denver Matress. They could have cared less about selling us anything. We tried 5 beds before anyone even acknowledged we were in the store. The moment we entered Jordan Landing's Matress Firm Rory greeted us and immediately started the conversation of what he could do for us. He helped us pick an amazing adjustable platform and misquoted the price(in our favor). He immediately realized that was wrong but still held to the original price quoted.
We couldn't refuse buying everything right then. Rory completely sold us on something we already wanted. His kindness, knowledge of the products, and honest customer service was such a breath of fresh air.
Now for the delivery... even the delivery was excellent!! We were scheduled from 3:15-5:15 which normally means we'll see you at 7. Right? Not these guys. They were here at 3:00 and had removed the old and installed the new and were gone by 3:20. They were curtious and even came with their own rug and boot covers so they didn't track anything in.
Can you guys start selling other items so we can get this kind of service with every purchase?
J Jarvis
I didn’t think we were going to buy a bed at Mattress Firm until we worked with Bill Wescott. His knowledge and professionalism along with the perks of buying a mattress through Mattress Firm made the sale. The entire process went very smoothly without any pressure. Thank you Bill for your help.
Sandy Vazquez (Morales)
Had an amazing experience at West Jordan #066002 Mattress Firm in Jordan Landing , Bill was great he assisted me and my husband to get the right Bed for us , Best deal I had for a bed ...we even got an adjustable base to lift my head and my feet up ...he was really patient with me trying the beds so I could be able to make up my mind....answer every question and I learn a couple of things about my new bed ❤ Thank you Bill ! For making our Sleep a lot better .hoping that it helps with my back pain .
Fabian & Sandy 💚💜
Carrie Haroldsen
Rory was great! Greeted us when we walked in! Was very friendly, helpful, and knowledgeable. He helped us find the best mattress for what we needed and wanted! Thank you for taking great care of us.
Help My Brand Lashes
Rory was so knowledgeable and patient while me and my husband decided on the perfect bed. He wasn’t pushy at all. Highly recommend him and this location for all your mattress needs!
Shantelle Ford
They were great. Lots of choices of mattresses and I never felt pressured or rushed. Kelly was great.
Parris Wilson
Rory killed it! He was very patient with my love for plush and my partner's love for firm. Came in looking to buy a cheap bed to last a few years. Left with an amazing bed and all the bells and whistles!
Ann Noakes
We had an excellent experience here. The salesmen were friendly and helpful and very laid back. They were informative but not pushy. They let us try all the mattresses and take our time. They were even pretty chill about us having our little kids with us. We would come here again.
Alysea S
Rory was amazing and really listened to what we needed. He wasn’t pushy and worked within our budget. I would 100% recommend going to him for anyone that needs a mattress!!
Jayden Moon
Bill was awesome today. Went in for a queen sized mattress with no motion transfer and we were in and out with our new mattress in no time. Quick. Easy and Knowledgeable. My husband and I are super happy!
Mikaela Royse
Finding the perfect mattress and adjustable base was easy, I felt Bill was able to narrow down what we needed. He suggested a lower priced adjustable base than the one we were looking at. He was very easy to work with.
Brian Blodgett
Carolee was great, knowledgeable, patient, honest, and personable.
Got what we needed for my son, then went back and got another one for the master bedroom later.
Mindy Anderson
Thanks Dayne for helping us build our dream bed! He made the process so easy. I feel that he was honest with us and didn't pressure us or try to upsell. It was a great experience!!
Lucy Greer
Kelly W helped me when I was ready and was great at explaining every thing to me
Tatiana B helped the first time I was in and helped me pick out the best Mattress for me
Both did a great job
Jaycee Clark
We went into Mattress Firm in West Jordan just wanting to test out some beds, see which one was best for us and we were immediatly welcomed by Dean! We expressed the problems we have had with previous mattresses and Dean was able to help us find which mattress was most comfortable for the both of us! He was very friendly, funny and knowledgable! He made buying a mattress enjoyable! I would recommend anyone going to see Dean!
Samantha Azpilcueta
The West Jordan Location was so nice and super helpful! Rory was extremely knowledgeable and didn’t pressure us to buy anything. He gave us our space and was also there if we had any questions. I would definitely suggest going to the West Jordan Location
Stephanie Williams
One of the best shopping experiences I have had. The store was clean and the employees were wonderful. Not pushy just there to make sure we got the best bed for us. Jake was so helpful. I would recommend this location to everyone looking for a mattress.
Grecia Henriquez
Sales rep Bill really helped me find the perfect mattress! Excellent customer service. He even stayed after closing hour to completely help me. I 100% recommend Bill !
Zeus Langarica
Michael was extremely helpful welcoming from the moment we walked into the store. He worked with us financially and went above and beyond to ensure that we got a bed that we loved. Would definitely recommend coming here.
Serena Park
Rory the store manager was absolutely incredible. We were clueless about our needs and he was so patient with helping us find the perfect mattress within our budget! Absolutely incredible service!
B-53
Quinton helped me out, I was in a little bit of a rush he flooded me with information extremely fast. I found my perfect frame and perfect bed in minutes. Not hours. Very happy with the service! very happy with the quality :) A plus plus
midnight84118
Bill help me to find the right mattress I was able to get the purple mattress and trying it out in store was great
Simon Wahlquist
I was very impressed with our sales representative Bill. He was very knowledgeable and he was able to help us find the perfect mattresses that worked with our budget.
Steven Meyer
Rory was a very awesome, informative, and kind individual who made sure we found the mattress that was right for us! I recommend anyone who is in the market for a new bed to come in and check them out.
Nikki Schwisow
CJ was great!! He took lots of time to help us find what we were looking for. He is friendly, professional, and helpful. He also helped us find a great deal which is always appreciated!! We are hopeful we found a great mattress!! Go and see CJ at the Jordan Landing location for your next mattress!
Ester Ordonez
Bill was very helpful in the process of getting our new bed! Thank you!
Tami Carlsen
Great service. Explained features of each bed, answered all our questions. Did not rush us through chosing a mattress.
Jared DeVries
Working with Bill was great. He made sure we felt comfortable and making the right decision on our mattress. Wold recommend working with him to anyone.
Stephanie Drenk
Rory is amazing! He was extremely helpful and nice when I was getting my kids new mattresses. He answered all of my questions. I would recommend him to anyone
Andy Perry
Chuck made this the most comfortable buying experience we've ever had. Zero pressure, extremely friendly and highly informative. Very happy we chose Mattress Firm in West Jordan.
Khanh Hart
Bill did a wonderful job helping us with everything. He was patient and repeated/answered any questions we had. My English is not very good and he was patient enough to help me with everything I couldn’t have been more satisfied.
ronnie karan
Pleasant shopping experience. Rory was knowledgeable We tried a variety of mattresses before selecting. Now we hope delivery is on time and smooth
Christina Baker
Bill was awesome! He helped my mom pick out a new mattress. He was a great listener. He really helped my mom find the perfect fit.
patrick atencio
Very clean shop and very knowledgeable sales person and I got a nice mattress and frame. My only unhappiness with the whole experience is how long it takes to deliver.
Alyssa Garrett
Roy did an excellent job at showing us mattresses. We figured out our financial options before setting out for one and he recommended a wonderful mattress and base that is in our price range 😁 …
Elden Rich
Had a great time and left with a very nice mattress, that's very soft, better than getting one at Amazon or Ebay, RC Willey's . They have the best customer service and there mattresses are guaranteed 10 years.
Lizandra Collado
Bill was great, really helped us find a mattress we love he really listened to what we where looking for and suggested accordingly. It was a great experience, really friendly.
Warren Bubbles
Carolee was very knowledgeable and helpful. She was personable and answered all my questions. Would refer friends and family to her.
Nicholas Hayter
Our neighbors had recommended a Purple mattress so we went in an compared them to Intellibed and Tempur-Pedic. All were pretty comparable comfort wise but for less than half the price of the others we decided to take our chances with the Purple.3. Bill Wescott was who helped us and he was great! Very friendly and knowledgeable! Would definitely recommend the Mattress Firm at Jordan Landing.
Tien Avila
Called in to get a box spring, sales man was able to get me a great deal for a brand new one. Also offered me a discount on delivery. Received my box spring today, and I got to say I love the delivery service! The delivery guys were very professional and put on shoe protectors upon entering my house without me asking. This is a hugw plus for me since I have very light carpet.
Thanks guys!
Sincerely happy customer
Ryan Horlacher
We worked with Angel and he was excellent. He was very knowledgeable and presented us with a lot of options. He was friendly and even kept the store open a little late so we could make up our minds.
michelle anderson
Bill helped us out so much! He was very cool and awesome! We needed a mattress for my nephew and he got him the right mattress and made us feel very comfortable.
Vicki Hill
I called as soon as they opened Friday 08-09. I needed a mattress & adjustable base that day . I spoke with Ryan who went above & beyond to help me. I could not go in so he helped me pick out everything over the phone. My son went to the warehouse & picked up that day. It was just what I needed for a super price. Ryan was awesome!! Thank you
Cody Blood
Michael was amazing. He listened to what we were asking for and was able to help us make a selection. He was super friendly and eager to help. Had an amazing experience and would recommend them to anyone
Jessica O'Brien
Kathy was great she showed us everything in our price range and never pushed us into somthing we couldn't afford. Kathy was every knowledgeable and answered all our questions. We were in and out in less then a hour it was awsome.
Kevin Boriboun
Bill did a great job with giving us information on all the mattresses we were looking at. He sold us on a purple mattress. Can’t wait for it to be delivered. Thanks bill.
Trena Soto
Rory was great. We got a great deal because of Presidents day and Rory also hooked us up for the "wait". We were still in and out with a mattress in less than an hour. I would definitely recommend coming by.
Dawn Stacey
I worked with Bill to find the best mattress for my son. Bill is knowledgeable, friendly and had great customer service. I will definitely go back when I need another mattress.
Justin Dumont
Nicholas in West Jordan, UT did a great job. He helped us get a warranty on our mattress, and made it an easy process. We will go back again.
trent wells
Came in today to get a Mattress for my mom. Was helped by Bill who was awesome. Process was simple and easy. No hard sales pressure. Got a great deal.
Sonia Castillo
We have always had a great experience at this location. John helped us find the best deals and we thought he was so awesome we brought our friends along when they were buying their mattress. Highly recommend this location!
Brian Smith
Great place to get a mattress. Kelly Waterhouse was very helpful and knowledgeable about the mattresses that we were looking at and helped pick the right one.
Patrick Bennett
Paul was a great help. He guided us through the store till we found the best bed for us.
Marylynn Bickley
The customer service was great. Informative and not pushy, the price was right, and I love my new bed! Not to mention free (threshold) delivery, and they took my old mattress too.
Michelle Mortensen
Well when we arrived, we were promptly greeted and allowed to shop, Bo was our salesman he had showed us all the bells and whistles of the adjustable frame we were fond of, he told us of the wifi features that it had, we were sold,
We signed papers, and we're on our way we waited patiently to for the weekend when it was supposed to be delivered we then found out that it had been postponed we were still very enthusiastic about our new bed set so we waited patiently when the bed set arrived it was a bit of a disappointment to find out that the Wi-Fi features were not available on the bed that was delivered only to find out it was an older model on the showroom floor that had the Wi-Fi features I called the salesman I talk to Bo and he got back with me after a short. Of time after he talked to his manager and said the Wi-Fi feature enabled us to have a second way of controlling the bed the reason I wanted the Wi-Fi feature was to have a second way to control the bed he then told me they would order me in a remote that could be programmed to run with the remote we had so we both had remotes he then offered a Wi-Fi module that wasn't going to be out until the next year still hopeful we decided to give it time for the remote to come in after a while we hadn't heard anything so we decided to stop by the store only to find out that Bo had dropped the ball not only did he drop the ball but he no longer work there so nobody had any idea that we were waiting for anyting and the remote had not been ordered Chuck Lindsay another salesman at the store picked up where Bo had dropped the ball he had talked to his manager and they offered me a solution to my problem Chuck is great I would definitely send my friends to him overall the experience was was good they do take care of their customers if they are aware that there's a problem if it was my choice to buy here again I definitely would but go see Chuck he's a good guy
The Turners
This place is awesome! Bill was so helpful and friendly! Got a great deal on our purple mattress with all the extras! Check this place out if you are looking for a new excellent bed!
Mark Deskins
Rory was our salesman he took care of us , he was very professional , very understanding and very patient with all of our questions. We would send people to Rory anytime. thank you
Teisha Crowley
Bill was very knowledgeable and helpful. I had done a lot of research before coming in and bill was able to help me figure out what mattress to get. Can’t wait for it to be delivered tomorrow!
Myles Timothy
Bill was knowledgeable and genuine with me and my girlfriend. He provided great information about the purple mattress and streamlined the process of purchasing and scheduling delivery.
Kate Maxwell Stephens
My Grandson moved in with us a year ago but we only had an inflatable mattress for him to sleep on. After multiple deflations and many sore mornings, we found help from Nick at our local store. He really put in the time to find the right mattress at the right price and my 6'4" teen finally had a good night's sleep. Thank you
Delvis Delcid
Was helped out by Carson, who was super friendly to us as soon as we stepped in! Really had amazing service and made us comfortable in choosing a mattress that fit us perfectly! Recommend this place 10/10! :))))
Jackie acosta
Rory was so awesome in helping us and making sure we got exactly what we needed ! Definitely recommend coming here before getting something online like we where going to originally do. Come here first to get good deals !!
Val Wilson
Rory was a great help. He answered out questions, showed us the different features between the different models and listened to what we said and made recommendations base on what we wanted all with no pressure.
Jennifer Rosskopf
We already knew what we wanted so the employees didn't have to help us in that way. But we were in a time crunch in needing the beds before this weekend. Delivery was scheduled for the next day. The frame we wanted was out of stock, so they gave us a more expensive one for the same price.
James Nuttall
We worked with Bill in our search for a new mattress. He provided information and answered our questions openly and honestly. It made for a very pleasant buying experience.
Scott G
Great customer service and products. Love the 120 daybprice guarantee
James DeHaan
We bought a setup on New Year’s Eve and got some really good deals. Thanks for helping us, Rory! We love our mattress!
Stefany Marie
A very welcoming presence was set when I entered the store. Bill immediately acknowledged my concerns. He was very informative and honest. I will def be returning to complete FULL purchase.
Angelie Genetti
Jill and Roy where absolutely amazing and so kind with helping us. They made it easy and simple to get the bed of our dreams for our first home! 100% recommend. ♥️
Nick Forsgren
So me and my girlfriend walked in shortly after they opened and we were thinking about buying a new bed and when we ran into Austin our sales rep I wasn't pushed by a salesmen I was being offered options to take a look at and he didn't seem like he needed the sale but to make sure we were getting the right deal for our money. Needless to say we purchased a bed and we will be buying from Mattress firm in the future.
Bill Goodwin
Great service, I went in needing help with a new platform for my bed. The sales staff listened to my needs and directed me to several options, they explained the differences and then stepped away and allowed me make my decision with any pressure.
Deceased Devereaux
I can only say, with the utmost confidence, that Carolee is one of the kindest, sweetest, and most helpful person I have ever had the pleasure to talk to. My only regret is that I can't give 6 stars for her alone.
Carter Thompson
Found our perfect bed thanks to Rory our salesman. We went to 5 different mattress stores around Salt Lake and mattress firm had the best service and had great prices.
Jenn
Angel Castillo was so helpful! He only showed things in the budget we gave him no pressure sales got us everything we wanted and more while savings is a ton! Would recommend to friends!
Mr. johnnyboy w
Salesman was very friendly and very knowledgeable. Large inventory of mattresses to choose from very reasonable prices. Enjoyable experience recommended highly
Yolanda Creed
Haven't decided what to buy yet, but the salesman was fantastic and I'll definitely be going back and requesting him. Rory was so nice and informative.
Joyce Butcher
Kelly helped me today. He was very nice and helped me decide which mattress I needed.
Danielle Darling
Great store! Employees were very nice. Bill and Angel helped us! We got approved with 0% financing on a mattress we love! Can’t beat that!
Katie Connolly
We bought a new king sized Tempur-Pedic mattress from Bill. He was extremely patient and helpful and even gave us a deal on a mattress protector. Thanks, Bill!!!
Kelby Merrill
Nice and clean, quick and easy. Bought a Purple mattress from Bill, and was approved for financing quickly. Next day delivery and set up.
Susan Doughty
The shopping experience there was great. Rory was wonderful. He took his time with me and was very patient and knowledgeable with all my questions. I would highly recommend this store to everyone.
Kimberlee Reynolds
We had great service from Bill and Wes. They were very helpful and were able to exchange the first mattress that didn't work for us, and got a good deal on the mattress of our dreams.
D LC
Couldn't find any mattresses under 600 bucks. Don't bother walking in if you're looking for a cheap mattress. Salespeople were friendly. I recommend going to Costco or RC Willey for cheaper options.
brooke haldeman
JJ was great! I came looking for a purple and left with a beauty rest because he cared about making sure I had the right fit for ME. I planned on buying online but they had the best price and took care of me . I left a happy customer.
Johnny Chhim
Wide variety of mattresses to choose from and deals were enticing, staff was friendly and helpful BUT we felt pressured to buy something, we didn't buy though. Can a person just go into a store just to try something and not feel pressured?
McKell Norman
So excited for our new mattress! Ask for Rory and JJ they were awesome! They helped us pick out the right mattress and answered all our questions! Thanks Rory and JJ!
Kaitlyn Giles
Absolutely the best mattress buying experience! Cathy was so much help when finding a bed that works for both of us!
Chanelle Murdock
Rory was fantastic. He helped assist us in getting the purple mattress we wanted. It was a quick and simple process.
sara rodriguez
Rory was great super helpful and very friendly. He helped us find the perfect bed for us. Awesome service, fully recommended!
Gina Lloyd
I loved my experience at Mattress Firm. Rory was great to work with and helped me stay in my budget!! They had awesome customer service!!! Loved my experience with this company!!
Nealle Beachler
Our salesman, Rory, was wonderful. He helped us picking our bed and getting it ordered for us. Not a pushy salesman! Answered all of our questions.
Thank you!!!
Robert
Bill was very friendly and knowledgeable. He helped us get a great deal on a fantastic new mattress!
Thanks Bill!
Tammy Wesley
Thanks to Bill Rory, and Jake for helping me find a mattress for my daughter. It was an easy process and my daughter got the best night sleep he's had in a long time.
Carlos P
Kelly did an amazing job helping my father pick out the perfect mattress, super thankful for help!
Loressa Carota
Super helpful. I was quickly able to get what I needed and all my questions were answered.
Sharon Beecher
rory and John were so amazing. Very easy to work with. They were knowledgeable on product and we're very kind. We walked away with a great deal and a great bed.
Roxanne Howell
We popped in on Memorial Day weekend “just to look” and Bill helped us walk out with a good deal for our guest bedroom. Great price, quick service,
D C
I was helped by the manager Rory he was extremely helpful and took his time to help me and wasn’t trying sell me other things I didn’t need. overall my experience at mattress firm at the Jordan landing location was great.
Mark “Kalani” Albright
Rory was awesome and hooked me up with great deal on a new bed! I'll sleep easy with the new bed that didn't break my budget.
Judy Jones
I hope 5 Stars is for excellent bought a bed today she was great. Had to have a bed fast and she called to see if one was in stock and it was will have my bed on Thursday thank you
Sarah Danielle
Joe was awesome to work with! He helped us find the perfect bed, gave us a great deal and was so patient while I tried out every option. Thanks Joe!
Amanda Bowen
Very streamlined process. It was fast, but not rushed. They just knew the right questions to ask, and which beds to try based on the answers
miranda perez
Miranda Hansen was very friendly and helpful. She answered all my questions and concerns about which matress would fit my sleeping needs.
Aguilar Fam.
I had an amazing experience with Bill, he was very patient with us. It was enjoyable finding the perfect mattress for us. Thanks Bill 🥰 …
Michael Stringham
Was in and out quick and answered all of my questions. Jordan and Rorey helped me out and were great. They were quick to respond and helped me with all my questions throughout the week before install. Install was also fast and great and informing you when they are going to be there! Highly recommend!
Vasa Falepapalangi
LOVE LOVE LOVE WORKING WITH SEAN!! He definitely made finding a mattress easy and fun. We were able to find a mattress that we loved for a great price!!
Sabrina Stone
Bill helped us and he literally was the greatest! He had so much information for us. In no way was he pushy for us to buy something. He was great!!!
S Derksen
Great experience today at Mattress Firm. Zach was great to work with. We were in and out with exactly what we wanted and spending less than we expected.
Brennan Fuller
Really well priced solid mattress. Super helpful employee
Alex Bowthorpe
Ryan George was awesome! Was very helpful, answered all our questions as we tried out many different mattresses. Great location and staff, thank you Ryan!
Tanner Smith
My experience here was absolutely great! Went in not really knowing what I was looking for, was assisted by Cathy in my purchase, she was very friendly and knowledgeable and helped me get exactly what I needed.
Craig Nielson
Gabriel was fantastic—though he’s also sneaky and somehow convinced us to buy the most expensive bed in the store. Two thumbs up—way up.
Alan Akin
Tried to upsell but finally gave me a good price
Matthew Dyer
Rory was very knowledgeable, friendly and helped me find a great new bed set for an amazing price!
T S random
Rory was super helpful and friendly. Listened to our needs. Took time to explain things to us and helped us find the right bed for us.
Sascha Aaron
Joe was amazing to work with!! He definitely gave me the best price and I’m so happy with it!! Cant wait for the many restful nights!! Thank you Joe!!
jc vasquez
Joe was great. He was very knowledgeable which made it very helpful to find the perfect mattress.
Will definitely be back for future mattress.
Tiffany Barrett
Came in to check out Purple beds and we are leaving with one happily. Rory is very knowledgeable and friendly and has made this experience a cake walk!
kathy Bailey
Carolee was very helpful and very nice. I would recommend asking for her if you are looking for a new mattress
Ken Kern
When I walked into Mattress Firm today, it was very clean and sanitized. Bill was fantastic with his knowledge and helped me choose the right selection.
Jordan Breitling
Rory was awesome and helped me find a super comfortable mattress within my price range!
Cody McMichael
Bill was awesome helped me and my wife out with finding the right mattress for our needs and budget, we would recommend this store and bill to anyone . Thanks bill
JJ Man
Kelly was excellent. Honest and extremely knowledgeable and helpful.if there were 10 stars I'd select that!!
JJ Reagan
Bill was great. Mattress shopping is a terrible experience, but he made it great! We’ll be sleeping great too!
Bruno Utrera
We had all information needed to take the right decision.
Karalynn Rowley
We weren't rushed and were down items in our price point. Everything was very clean with face masks if we don't have them and pillow covers.
Shailee Stokes
Went in to try out the Purple mattress. Bill, Beau, and Rory were very helpful and were not pushy at all. Would definitely recommend.
Nicola Ward
JJ was awesome, don't go through a huge sales pitch like most places do and didnt make us feel pressured. Such a great guy, excited to enjoy our new bed.
Kislev Reyes
Bill was very helpful, he was patient and showed us the difference between mattresses. Definitely will come here if I need another mattress!
Jeri Martinez
Rory was amazing. He took his time with us and did his best to give us the best deals possible! 5 Stars all the way!
Brian Murdock
Rory was very helpful. We went in with an idea of what we wanted and were helped without any pressure to buy anything additional trying to upsell us.
Jarcar
Very nice and helpful, calm environment. Rory was very knowledgable and not forceful. When it picked up, they kept their calm and patient manner.
Tina Orme
Rory was wonderful with us there was no pressure, it was a easy purchase. Thank you for the great customer service. Can’t wait to get my bed!!!!!
david ortega
I had help from two different stores and two different sales reps, John McCain and William Wescott. Both very professional patient and helpful. Thanks mattress firm
Mike Harrelson
Amazing experience! Dale did a GREAT job and handled our adversity like a champion. We just love our purchase and wont go anywhere else. Thanks Dale
Mikayla Power
Thomas and Rory were really nice and helped us find the best possible set up for our budget. They really worked with us and made it the best possible experience
Rhonda G
Bill was excellent to work with and was very patient during the entire process of choosing the best mattress for my needs.
Jeremy Muir
Had a really nice experience with the Jordan Landing location. Jill was fun and nice to work with, she also knew her stuff about mattresses.
Joshua Robertson
Bill helped us pick out a wonderful queen-sized bed. We loved the great service! Thanks!
Alexis Rosales
I had a really good experience they were all very kind, friendly and helpful especially Bill he went out of way to help us with everything and make sure we were happy with our purchase.
Mykel Mabey
Friendly and helpful staff. I never bought a mattress from any other store/location this is always my first thought so far iv bought 3
Ashley Zeddies
Such amazing customer service! Cathy at the Jordan landing location was so wonderful!! My son is going to love his new bed!! Thank you so much Cathy!!
Alona Culp
Rory was great to work with and made it an easy process to purchase our new mattress.
Nancy Garcia
Had a great experience with JJ. He is knowledgable, and professional. If you’re looking for a new mattress, look no further than Mattress firm, but don’t forget to ask for JJ.
Heidi Nixon
Rory gave great information on the different mattress variations and helped my teenagers find a good mattress to help with their back issues!
Misty Marie
Bill was amazing!! Got us in and out without making us feel rushed, just listened to what we needed. Can’t wait to get our purple mattress!!
Hope Bird
We came in with ideas of what we wanted and JJ was more than helpful in answering our questions and explaining everything. What I appreciated most about JJ was how respectful and zero pressure he was with us. Thank you JJ, can't wait to sleep on my mattress.
Nathan Nielsen
Fabulous opportunity and staff was great
Carolyn RAZ Clark
Bill was awesome. Super knowledgeable. Quick and easy buy.. just like we needed and went in for. Very friendly and helpful. Thanks Bill! :)
Matt Brown
Bill was great and knowledgeable. Even though the store was busy, he made sure I knew I was on his radar. Sale was fast and pleasant.
Rachel Benzon
Rory was very helpful and found a perfect mattress for us. The service was great!
Traveson Crump
Excellent!! Bill was very informative, patient, and went out of his way to help us out. If you’re out looking for a bed I would definitely go see them!!
Austin Packer
Bill did a great job for us. He was able to get us all the info we needed, and was straight forward about exactly what we wanted.
Vee
First time at Mattress Firm. Went in to find a bed set &bought one online with Rory’s help. He was very professional.
Lisa B
Had a great experience buying a mattress, super friendly staff.
Michelle Mulholland
Bill was really nice. He kept me within my budget and he really knows his stuff. It was an awesome experience.
alberto dominguez
The staff was very kind and helpful, angel helped us get a good deal on the mattresses we bought, I highly recommend going to them when looking to buy a mattress
Ana Arenas
Rory and CariAnn provided great service for me. They found the best deal for, they went above and beyond to ensure I left happy.
Trevor Bergeson
Landon was very helpful and helped get me a great deal. I entered the store unsure about what I wanted to buy and left the store feeling like I made an informed purchase.
mike clements
Great people....I bought a box springs and a frame from this store. Frame SNAPPED together effortlessly....instructions were clear and easy to follow! 👍👍👍✅✅✅ …
Jonathan
Good quality for a good price. They are flexible on price. Right now there is free delivery. Rory (salesman) really knew his stuff.
Nancy N Thao
We bought a bed a couple months ago but Bill was helping us. He was very helpful to us and knew what he was talking about.
Jeff Davis
Rory was an awsome salles man. He provided my with exactly what I want after showing me all the different beds. Thank Rory!
Natalie Domino
JJ was very helpful in helping me find a good matress and a good power base. I'm so excited for the relief to my sciatica. Thanks Mattress Firm.
Liz Vaughn
Bill was great. He listened to what my issues and goals were and I was in and out and feel great about the purchase.
Clifford Whatcott
Sales rep (Angel) was really helpful, and honest about the products. Low pressure experience. Good selection overall. Would recommend.
Kyle Atkinson
Cathy was a great help in my purchasing decision! She helped me find my options and choose something that works for me.
Sharee Neal
Bill was very helpful and patient with my husband and I as we searched for a new mattress. I would recommend Mattress Firm.
SKY FALL
I did have to wait a bit but it was definitely worth it Rory went out of his way to makes sure o got the best deal and price for my budget 10/10 would go back in a heartbeat
Chris Cass
Awesome customer service and very knowledgeable. Would totally recommend for anyone looking for a mattress.
Jessica Murdock
Bill was very informative and very helpful in helping me purchase 3 mattresses. Thank you Bill I cant wait to sleep on my new bed!!!!
Cami Graves
Cathy was amazing! Made it simple and easy with a lot of knowledge! Not pushy at all. Highly recommend.
Devan Prince
Bill was great. Courteous and no presure to buy. Showed us what we wanted, had answers or got us answers to our questions right away.
dginatto
we love Bill's service ..... he was fantastic helping us with the mattress types .... look for him who will love it .....
Austin Barrett
Rory was a fantastic help! Got a great bed with great service to boot. I'll be coming back when the time comes :)
Hug eni Castillo
John helped me find the best deal for my mattress and I am extremely satisfied with the service I received and definitely recommend this location to all my friends!
frank morrison
Angel at mattress firm was very helpful. He went above and beyond to get us what we needed. I highly recommend this location and ask for Angel!
Angela Trujillo
Rory was kind and efficient. Didn't try to talk me into going over my budget. Excellent experience overall 👍. …
Mark C Westbrook
The sales staff was effectively good and courteous enjoyed buying my mattress from your store thank you
Bert Hunter
Zac, was great! He went through all possible option and explained everything to us along the way.
Steve Woitte
Both Thomas and Rory were helpful and took care of my needs without pushing anything on me but still showing all the different possibilities. I will return and use them again
Justin S
Awesome service, awesome people. Cathy helped a ton in getting me the right bed at the right price. No issues.
Mindy Brown
Rory and Bill were amazing to work with! We love this store and will go back when needed.
Tricia Mcgarvey
nick was very helpful and patient with this first time mattress buyer. I will be back as we replace other mattresses
Jim Eidson
They were helpful knowledgeable and very accommodating. They helped us get what we wanted and they didn’t try to push some thing more costly on us.
Rod Kirk
Very friendly, very patient and helpful. The longest sleep trial period of any other stores we visited.
Saydi Jaeger
Rory was an amazing seller. We really enjoy his customer service. Really honest
McKenna Johnson
Bill sold me a purple mattress, he was very nice and I enjoyed my experience!
luann sorenson
I trusted my salesperson in knowing what I needed. Thank you!
Kent
Roy was great and helped us find just we wanted. No pressure, no hype just good service worth recommending.
Alexandria Acor
Rory was so great! Friendly and full of great information. Would absolutely buy a bed from Rory again.
Sherrill Jensen
Rory was a great help and was willing to help me so I could get a great mattress that helps with my back. Great service I would come back
Joseph Belcher
This place was amazing! We had the best time. Rory helped us out and he made the entire experience perfect.
Tanya Grimmer
Cathy was knowledgeable and a great help in helping us get the bed we were looking for.
Ellen Bracken
Rory was GREAT to work with us!! We will definitely be back again and again!! Highly recommend!! Thank you!!
Amara Vinyaya
I came in for a box spring and look at mattress. Jay Jay helped explain the mattresses and was very patient with me. Great experience.
Lynn Harrison
Rory was super nice and helped us find the bed that works best for us! Great experience!
Terri Chacon
Rory was very knowledgeable and took his time to show us the mattress.
Rhonda Clark
Bill did a great job showing me the mattresses that would be best suited for my needs.
bret smith
This store was extremely helpful and friendly. They went out of there way to keep us safe and we left feeling they were genuinely concerned about getting us what we were looking for. Thank you!!!
Carl Lemley
Whole process was super easy.
Saleman named Bill was very helpful and very informatived.
Made the whole transaction super easy
ScottMelissa Jessop
Rory and Bill at this store were awesome and very helpful. They gave us a great deal and I left very happy.
Ariana Flores
John helped my husband and I pick out a great mattress and we are extremely satisfied with his service.
Caroline Blue
I highly recommend this place... JayJay was really friendly and knowledgeable. He sure knows mattresses and I'm glad he helped us!
Ryan Petersen
Bill explained the purple mattress really well to us and helped us from the time we showed up To the time we left.
Rosanne Rasmussen
Kudos to Rory, you took excellent care of my sister and I. We can't wait to try out our new beds.
Scott Kooring (Chuck)
Friendly, clean atmosphere. The manager was nice and very helpful. I recommend 100%