Reviews of Mattress Firm Riverdale Super Center. (Mattress Store) in Salt Lake City (Utah).
Mattress Firm Riverdale Super Center
4039 Riverdale Rd, Ogden, UT 84405, United States
Description
Information of Mattress Firm Riverdale Super Center, Mattress store in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Riverdale Super Center
Sunday
11 am–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
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Reviews of Mattress Firm Riverdale Super Center
These guys deserve a raise! Keith was working with one other gentleman while there was a steady stream of customers. Both men were kind, professional, and very helpful. They didn’t act like they just cared about making a sale but that they truly wanted to help each customer find their best match.
I really enjoyed the overall selection of mattresses here. Our sales person asked us a couple of questions about how we sleep and have us a couple of choices. I feel like he knew what he was doing. I'm very much looking forward to getting our bed soon!
Highly recommend going to Mattress Firm. Keith helped us find a mattress that fit our budget and had a wide selection. If your looking for a new mattress this is the place to go. Will definitely be going back in the future.
Keith was able to help me find what I needed easily and quickly. He was informative also. He strapped it to the top of my car for me, too! Excellent service.
Keith and Aaron were both so great to work with. They were so friendly and helpful. We couldn't be happier with the service and our new bed!
This is the place if you want to try out and buy any of the Purple pillows or mattresses, which are heaven, btw! The salesman is awesome, he doesn't push anything at all, just gives you info and orders what you want. Honestly, I don't think he needs to push anything with these mattresses and pillows - they just sell themselves!
My salesman Keith was very knowledgeable and explained the benefits of the mattress that I got. He was not “pushy” at all and my experience was anxiety/pain free today.
Dylan was very informative and helpful he made our experience easy to select our mattress and frame within our budget. Thank You
Absolutely amazing! Super helpful amazing staff, not at all pushy, which was a huge plus, great selection, and a great price!! Will definitely choose again
Aaron was very knowledgeable and also very helpful he thought somethings was very helpful for my pain
And I'am very satisfied with his great customer service experience.
We had a great experience at Mattress Firm! Our salesperson, Keith, was incredibly knowledgeable but more importantly, patient, as my husband and I tried out nearly every mattress in the store (yes, we're those people). We never felt pressured to make a bigger investment, and Keith was transparent in the pros + cons to everything we considered. He talked us through differences between brands, warranties, bed bases, coils + springs, foam density, mattress protectors - everything! But always in a no-pressure, friendly, approachable way. We felt well-informed when we made our purchase, and because of a sale we were even able to add pillows and a sheet set without breaking the bank. We can't wait for our new mattress to arrive!
Kimberly was very kind and professional; her sales skills is caring first for the customers verse trying to sell. She treated me with the most respect by asking the right questions regards what I need. She gave me different options and I got what I wanted. Thank you for caring and honest sales worker like her.
Kim helped us today. She was very knowledgeable and helped us find the best mattress for our needs, and she was not pushy at all. She made us feel very welcome to be there. I would buy a mattress from her anytime!
Aaron was knowledgeable and friendly, helpful and not pushy.
As long as the mattress gets delivered on time, I give them 4 stars.
Very knowledgeable staff. They very honest and willing to go above and beyond to give the best customer experience. Highly recommend!
Keith was very knowledgeable and led us to the perfect mattress for me and my husband. He answered all our questions and was extremely kind, without ever being pushy. I would highly recommend!!
I had the privilege of having Keith help me. He was so kind and helpful in helping me pick out my mattress it's stand and the mattress pad. I would recommend Mattress Firm to anyone that asked me.
Thank Keith for all he did fore.
Needed a mattress for out of town guest they accommodated us with a twin frame and mattress for a reasonable price
Arron was very knowledgeable. He took a lot of time to help us find our needs in a mattress.
Everest helped us select two beds. He was very thorough and engaging. Walked us through the process to select the best beds for our needs. We would definitely buy a bed from him again.
Great time, no hassle. Went in, 5 minutes later, had my matress in my truck ready to leave. Prices are reasonable, and my new mattress is plenty comfy! Dont remember their names, but everyone working in the store I went to deserves a raise!
Keith at this store was great to work with! I walked in with absolutely no clue what I was looking for. Keith patiently walked me through the process and helped me find a great mattress and base that ended up being UNDER my budget. I had a million questions and all of them were answered fully. I never felt pressured to buy anything, I didn’t feel like he was trying to upsell me. Could not be more happy with my purchase! Would recommend this store to anyone looking to find the perfect bed! Thanks again!
Kim was great to work with providing us with good insight to what we were buying, informed us about a sale on what we were looking to buy and we ended up possibly purchasing as second mattress!!
We wereplanning to buy a mattress from a other store, they closed before we could get there. So we decided to look at Mattress Warehouse. Everett, the sales person was wonderful. He was knowledgeable, personable...and fun to work with. Totally enjoyed the experience.
Our sales person Sean was super nice and helpful. He really gave us a wonderful experience and we were able to make well informed decisions without that sales pressure. Thanks!
The clerk was helpful, accommodating, and willing to listen. He showed us viable choices at several price points, with no pressure toward the “latest and greatest”—just the bed most likely to meet our needs and tastes.
The bed has not been delivered yet, but delivery was scheduled without requiring a long wait.
So far, so good.
We’ll see over time if this was the good purchase we think it will be.
High marks for Mattress Firm.
😊❤️
Sean is awesome. So helpful. Very knowledgeable. Will do anything in his power to help you and get you the correct mattress at the best price. Would definitely recommend.
Had a great experience with Sean. I walked in with very specific requests. Sean was quick to help me. He was able stay within budget and time frame of when I would need the mattress. He even printed a picture of the mattress out so I could surprise my son for Valentine’s Day.
Dan was very knowledgeable and patient as we tried all the mattresses. He helped us pick the perfect one for our sleeping styles and set up free delivery out of state to our new home. He went the extra mile to ensure we got what we wanted . I can’t wait to start sleeping comfortably in our awesome new bed!
Sam was excellent, but all the staff here were respectful and gave me space to look around the store for a bit then carefully approached and answered my questions. I bought a mattress because they were not pushy or overbearing. They love mattresses and know the science of sleeping well.
Limited selection of high end products and more expensive than I anticipated, but this is because their product quality is what sets them apart from other stores that just sell "any old mattress". Go here only if you're serious about investing in good products for good sleep.
Keith is very patient and knowledgeable. I would highly recommend him!!
I didn’t put 5 stars because of the stock in store. There were many items unavailable due to stocking issues.
All I knew when I went to get my mattress, is that I wanted a new king bed. Sam asked me questions I never even thought of asking. He did not try to force an up sell and grabbed exactly what I wanted for 200$ less than my maximum budget. Very professional and a really nice experience, I recommend.
Knowledgeable about sleeping problems and needs. Made several different recommendations for different price ranges. We are excited about our purchase and there was no pressure to purchase. He was patient with us as we tried the same bed multiple times.
I needed an adjustable bed fast moving my dad from skilled nursing to assisted living and they found what I needed have me a great deal and made it fast!
Keith was knowledgeable and quickly found the mattress and box springs I needed
I had a really fast and easy experience while looking for a mattress. The salesman greeted us promptly even though he was also helping another couple. He asked us what kind of mattress we were looking for, and recommended an amazing mattress that I couldn't pass up. He answered all my questions and seemed very knowledgeable about the products. A very pleasant experience overall!
Very pleased with the product presentation & the selection of product.
We were fairly specific in outlining our desires, and the sales representative was a very good guide.
No pressure, no "up-selling", our final decision was validated as being " good for us".
We had shopped several outlets prior; but am pleased we selected Mattress Firm.
5-stars was well earned.
dbk
Bought a new mattress yesterday at Mattress Firm from Dan. We were so impressed with his knowledge and salesmanship! He listened to what we were saying and didn't pressure us at all. We went there thinking we wanted a Purple but ended up buying an Intellibed! He spent more than an hour with us while we made up our minds after trying out each mb actress several times. If you go to Mattress Firm in Riverdale please ask for Dan, you will be happy you did😁
It was part of the labor day sale, and the salesman helped me save beyond the normal sale. I was definitely satisfied with the service!!!
I bought a mattress and adjustable bed frame from Bowen Wilson. He was very knowledgeable, professional and directed me in the right direction for what I was looking for. He is an excellent salesman!! I highly recommend Bowen Wilson and Mattress Firm!! Thank you! The delivery men were extremely good and answered questions. I was thrilled they were willing to take our old mattress and box springs!! Thank you Bowen Wilson and Mattress Firm!!
I had a wonderful experience here!! I was having terrible back pain from a brand new bed I just purchased online and was now in need of a different bed. I was a little nervous trying out beds during the pandemic but it had to be done. Sam assured me they were careful about sanitizing everything and I felt pretty safe. I told Sam my situation and about my back problems (spinal stenosis) and he helped me find the perfect bed. I had so many questions and tried quite a few beds and he spent lots of time with me and answered all my questions with kindness and patience. He was so helpful and knowledgeable and made me feel at home. I didn’t feel like he was just trying to make a buck like I sometimes do at other places. I haven’t received the bed yet so not sure if it really will be the bed of my dreams, but I will definitely stick with this place over any other to purchase another bed. Best customer service ever and great quality beds!!!
Keith was knowledgeable , friendly and efficient. It was a pleasure to do business there.
We had an amazing experience with the sales rep. Rachael Carey ,she was so personable and friendly and did everything in her power to give us the best deal on the mattress my wife wanted. We could not of found a better deal anywhere on a purple mattress even online. Thank you so much!! I will be returning for any other mattress or accessories we need.
We got lucky enough to work with Riki! She didn’t hover, but made sure all our questions were answered. She gave us facts and her opinion and wasn’t pushy. We knew we weren’t in there to browse, but to purchase. She made the entire visit quick (without rushing us) and painless. I’ll always find out which store she’s working when we purchase in the future!
Everett my man. Not only were we in and out in less than an hour but we got exactly what we wanted and he even loaded up my truck. I could not be an happier with my experience at this beautiful, clean, and organized store. 10/10 definitely recommend. Talk to my man Everett.
Kelly took care of us from the minute I walked in the door the first time till I left the second time. Very knowledgeable. Answer all my questions and I feel like I got the best deal possible. Best experience I've had with a salesman ever. If you are needing to replace your bed go see Kelly, he will take good care of you. Thanks for all your help in getting the right bed
It was nice and the representative was very respectful an showed us different things to try out. The visit was great and my mattress came in quick also. Thank you, it's so comfortable an I sleep so much better now, thanx😁 …
Salesman very friendly, not pushy, got what I wanted. He gave me a great deal, better than anyone else. If I ever need a mattress or box springs or accessories. I will choose mattress firm!!!
Very nice experience! Went in with my gf and got to comfortably try out multiple different beds that seller thought would mend to our sleeping needs . Was able to find the best deal for us and our budget !
We have went through 3 beds in the past 9 months. Yes that’s right ! 3 beds. We purchased them at another company. They had great customer service and we did get a credit. We decided to use our credit for furniture and go to a mattress only store. We spent an hour talking with Samuel. He was great and explained everything about all the beds. Thanks for having the knowledge we needed.
I had great service in the store from Gabriel. I am a now, now, now person so I was/an really disappointed that I was unable to get the Stearns & Foster bed that I want for over a week. I’m still regretting ordering the other, less expensive bed.
Walked in and got immediate service. He was great, knowledgeable and listened to what we were looking for in a mattress. Helped us through the whole process and walked away purchasing a bed with delivery scheduled 2 days later for free
Dan was awesome to work with. He never pushed us and only pointed us in the direction we wanted to go. He was very kind and friendly. I will definitely be going back to the mattress firm super center in Riverdale.
Riki was genuinely interested in assisting me find the perfect mattress for my budget. She was more than appreciated and fulfills her customer service role impressively.
I had a good experience with this location. I worked with Kelly, who approached me initially offering a presentation, with information about their product. Even after dismissing his presentation (explaining I had a headache), he was helpful and attentive to our needs. I explained our primary focus was price and comfort and he was respected boundaries while still offering helpful suggestions. After a long day dealing with salesmen (hence the headache) it was refreshing to just go in a store, talk to a human, and get the mattress we needed.
I will add, however, that the adjustable base doesn't offer a way to connect a headboard. I didn't find this out until after I had chosen this free option. It would have been nice for mattress firm to offer brackets with the package. Adjustable base is nice though.
I was treated like a King. And from the time I walked in to the time I left there was absolutely no pressure to buy anything. I got to lay on the mattresses I liked for as long as I wanted to, to insure I was choosing the right one for me. They went above and beyond to get me a great price and they even tried to find me one close by to take home that very night. Which we weren't able to, but I'm very happy with the quick delivery and atmosphere of the store in Ogden, Ut. Thanks again for all your help.
He was so helpful and knowledgeable about the different brands of mattresses and their different characteristics of each to help us find the mattress that fit us the best. He was patient with us as we laid on multiple mattresses multiple times!
Kelly was great! He was very friendly and thorough. He helped me find the perfect bed at a great price. I'm sleeping so much better. Also got me approved for a very low payment plan that helped boost my credit. I'm so glad I came in.
Our sleep expert was very nice and patient with us and helped us find something in our budget that me and my husband liked. Would recommend to everyone!
Aaron was our sales man and he was informative might have walked out with a different one coming into to buy but I learned what I was going to buy wasn’t going to help! Thanks Aaron
Kelly was an amazing help, he is a respectable business man and helped me and my wife with so much with no hesitation. He gave us an amazing deal on our mattress. He provided amazing costumer service and I would recommend his company to everyone that I know.
Chris was super awesome and helpful in getting us a new bed
Kelly is amazing! Seriously. We were just browsing and I wasn’t expecting to buy anything because we just moved into our apartment and were just going to save up for a bed. He was the only one in the store and was already helping another family. I was going to just do our short browsing and move onto the next store but he approached us and showed us some options and really asked some great questions.
Well, looks like we bought our first bed together and it truly was nice to have Kelly explain everything to us and we are so excited for it to arrive!
Thank you for your efforts Kelly!
Went in thinking I may not find anything in my price point and came out with a new mattress, mattress protector and a free adjustable base with their promotion going on right now. The guy who helped us was very helpful and helped us find the kind of mattress that would be perfect for my husband and I with our sleeping differences without breaking the bank.
The store was at a good location, easy to find and very Clean. The associate Bradley was extremely helpful, friendly and made sure we were satisfied with our purchase. I would recommend the mattress firm to anyone wanting great service and exceptional deals.
The salesman was really nice he took his time to help us and listen to us of what our needs were. We never felt rushed or like he was in a hurry. He was able to answer all of our questions and in the end we bought a bed that I hope will last us for a while
Keith at the Riverdale mattress Firm was Amazing to work with. He spent extra time helping me understand and educate me so I could make the best decision for my needs. Keith was no pressure and very attentive to my situation. I will definitely buy from them again!
From the moment I walked in, I had a fantastic experience. I was professionally greeted by Mr. Kelly Waterhouse. He was friendly throughout the entire interaction. What impressed me the most was that he was able to discern what I was looking for and didn’t try to talk me out of the purple mattress I was interested in. He took the time to speak to my needs and help me make a decision without applying any pressure. He made my in-store experience a wonderful experience and it makes me want to refer others. Keep up the great work Kelly!
The Manager Will was awesome to work with and very friendly. When we asked questions he was very transparent with his answers which we appreciated
Aaron did a great job of answering my questions and helping me find the right mattress. I would recommend Mattress Firm to anyone.
The store manager Kelley bywater is absolutely exceptional at this location. My husband and I walked in not really knowing what we wanted , and walked out with an amazing bed. He made us feel so comfortable and not one time did he try to pressure us into buying something we did not want. He stuck to our budget and made it happen.Kelley helped us choose a bed that would be the right fit for us. Thanks Kelley for all your help. We will be back.🤗
Kelly gave 100% and was amazingly patient helping us make a decision on our new bed. We made multiple visits to try different options and he always made us feel welcome. He took the time to listen and gave all he could to find the best option at the best price. Would highly recommend him and the store in Ogden.
Ken was so wonderful to work with. He listened to our concerns and found us the perfect bed! Even though items were backordered he figured out other solutions to make sure we left satisfied. Thank you Ken! You were wonderful!
The staff was friendly and helpful. And the service was quick. He asked for our price range, what we were looking for and showed us some beds. He never once tried to get us to spend more than our budget. They offer delivery and the foundation was included with price so no hidden fee or additional cost. Overall, a wonderful experience.
Came in with my husband looking for a mattress & we left extremely satisfied. Kelly was super knowledgeable and helped us find a mattress we would be happy with. We weren't going to buy anything right away but Kelly gave us a great deal we couldn't pass up. I would definitely recommend this place to anyone looking for a mattress!
Kim treated me with the most patience and answered all my questions even though I was not buying something expensive. One of the best shopping experiences I’ve had.
Excellent customer service by store manager Kelly. He helped us pick out our Purple mattress, which we love. There are no pushy sales people in this store, just kind, patient, people willing to listen and help you. We will go back again.
It was really nice to work with Racheal at Mattress Firm in Ogden. She was very knowledgeable, non pushy and got us a great deal on our new mattress. The whole experience was good. Thank You
Kelly IS amazing!! He hooked my family up with the absolute Best Deal on a Purple mattress. We were treated like family from the moment we walked in. Highly recommend this location the have a hidden gem in the back. The most amazing massage chair in the world to test out in the back
We bought a queen and a twin mattress from here and had a great experience! The prices were great and the quality is awesome even in the lower price range. Our twin didn’t fit the frame we had though and they gladly helped us work that out. Sam was who helped us I believe! All in all, very impressed and would recommend!
Kelly went above and beyond to ensure our mattress buy experience was perfect. He showed us everything we needed to know and more. He helped us choose the perfect mattress for our sleeping styles and helped us get a great deal.
My husband and I came to browse our options for a new bed, Kelly was outstanding with his knowledge, etiquette and adjusting to our vision! We’ll be getting our new mattress/frame/bed set after our weekend is done.
By far impressed and would definitely recommend to purchase your mattress,
If you need a great salesperson to show you what you’re missing out on,
Ask for Kelly!
Keith was wonderful! I highly recommend going to see him if you are looking for a great mattress.
So helpful. We got a great deal on our mattresses. Very pleased with the purchase. The salesman that we talked to was very knowledgeable. Others that we worked with for the delivery and setup were outstanding.
Sean was efficient and extremely helpful! This was the 3rd mattress store I visited. Would recommend this store and staff to anyone looking for a new mattress! Made my mattress hunt FUN!
Brad was extremely helpful to us when purchasing a box spring that needed to be delivered in a short time frame. He even noticed we were a military family and offered us a military discount. We appreciated his outstanding customer service.
Our mattress was in really rough shape, so we went in to shop around for a new one. Kelly helped us find exactly what we need, with no pressure at all. Very good service and very knowledgeable about the product. Highly recommend coming in if you need a mattress.
Sam was amazing! Jack and I didn’t know there was so much to know about finding the right mattress! Wow! You would think Sam had invented the whole concept of the mattress! He let us try out different mattresses and pillows and noted what we were really looking for and nailed it! We can’t wait for our mattress delivery! Thank you Sam! I am sending my friends and family your way! Cheri Kane
Sean is the best. Very professional and knowledgeable. Helped us out tremendously. Everett is also a stand up guy.
I always have a positive experience dealing with Mattress Firm, both here and at their other locations. This was the third mattress I've purchased from them. Sales rep was knowledgeable, took the time to listen and address our needs
Kelly Waterhouse was so easy and awesome to work with. He knew our budget and was very knowledgeable on the mattresses he had. He helped us find the mattress we needed since our purple has been painful to sleep on, literally I’m in pain with my purple. Thank you Kelly for your help and we will be back to buy our future mattresses from you! I highly recommend them you won’t regret it!
We went in here first before going into RC Willys and Kenny stopped eating his lunch to help us find a perfect bed! He was SO KIND and helpful and personable. I was still unsure if I wanted to purchase so We walked over to RC willys still to see options and not one person came to try and help us! They Saw us and Just ignored my partner and I. So we tried some beds then said nope, and went back over to Mattress Firm to be helped by Kenny! He was so great, so kind, and helped us find a bed in our price range and I am super excited to get it! Thanks so much Kenny! You made this experience seamless and Hassle free!! I highly recommend going to see this guy!!
Kelly was very attentive to my back issue. He took us to the mattress we eventually bought very first knowing what we will need. He spent an hour walking around the store with us answering every question. He made us a deal of a lifetime and called us right when it was in. Thank you!
So me and my husband went in today to check out the purple mattress. Kelly was the sales person who helped us and I can’t enough on how glad I am that he did. He didnt just take us to the purple mattress to sell us one. He asked a few questions and had us try different firmness to see what we liked. He listened to everything we mentioned about my back problems and my husband being a hot sleeper and he talked about almost every mattress in that store and explain pros and cons. I know more about mattress then I thought I ever would lol I will for sure be recommending everyone to Kelly and will always buy here. He went over and beyond for us today and made our experience so much fun! Thank you Kelly!!
Sean was great at educating us on all the bells and whistles but also listening to our reality-and making great observations! So that’s why we bought from him😇 …
Jessica Martinez was an amazing sales person. She was not overbearing. She made the whole experience of getting a new mattress fun! I hate being bombarded by salesman who really don’t care about you as a person but Jessica had us at ease the minute we walked in. I will definitely recommend this Mattress Firm to my friends and I’ll HIGHLY recommend going to Jessica!!!
Sean was great! Helpful and patient. Had a wonderful experience and would recommend anyone purchase their next bed here!
Kenny gave us excellent customer service and was wonderful! He gave us the best price on our mattress and blew all the competitors out of the water. Thanks!
Awesome Kieth was so helpful in finding the very best bed and base that will fit our needs. Excellent customer service. Recommend highly to anyone.
Best experience I’ve ever had with a mattress salesman, Keith was AWESOME very professional, treated me with respect and wasVery knowledgeable about his product, Keith deserves a raise he is that good.
Had a great experience with Dan at the Mattress Firm in Riverdale, he gave us a great experience and he even helped us get our mattress the day we purchased, very happy with the overall experience!
Keith was very patient and helpful in the store. Jason was a great online rep.
Everett at the riverdale location was extremely helpful and patient as he guided me through the great selection of mattresses!
Customer service was excellent I don't remember the man's name but it was Sunday November 3rd at the Riverdale store. I told him my budget, and I got an excellent queen mattress for well under what I was expecting. Thank you so much.
Kelly did a great job. My wife and I were tired of bed hogging a full size mattress. Kelly helped us come home with the perfect soft king mattress and amazing adjustable base. Here's to finally getting some sleep.
I've always heard good things about mattress firm. Now that I've done business with them I know the rumors are true! I spent a good amount of money to get exactly what I wanted and in 15+ years I'll gladly go back and spend more! Ryan treated us so good! We ended up saving A LOT of money from the Labor Day sale as well!
So, we weren't going to buy a mattress. Had no intention of buying a mattress as we figured everything there was well out of our price range. We went in to see what was out there, it's been a while (15 years, too long btw) since we've bought a mattress and we were curious about the types of mattresses available. We went in and met Andrew who was so congenial, and pleasant (like talking to a friend's brother) and before we knew it, he found us a deal. Not just any deal, but maybe the best deal on a large purchase we've ever experienced. We got a really great mattress for a screaming deal. You know when you buy something big there's a part of you that knows you got taken for a ride? Yeah, there was none of that, one of the largest things we've ever bought and I don't have any buyers remorse. Go see Andrew he will give you the best deal possible, and do it honestly. Thank you!
They searched for the best deal for me and went above and beyond and I feel like I walked out a winner and got the best mattress ever!!
Kelly was very informative on helping us fine a good mattress for my husband and I. Recommend Mattress Firm located by RC Willy. They will spend the time you need and are straightforward .
Rachel at Mattress Firm in Ogden is so amazing, I have been doing alot of research on mattresses and learn so much I learned if you dont know your knowledge dont expect others to know either just because they work in a mattress store, I had called a couple other stores before I talked to Rachel and they had know idea what I was talking about when I asked them about the point system and the sleeping patterns, infact one man told me I was putting to much thought into it just come in and lay on them haha if he only new. When I called Mattress Firm Rachel answered the phone not only did she know everything I had found out through research but she even told me afew other things I didnot know I am so grateful I walked out happy and excited for the purchase of this mattress. Thank you Rachel for enjoying your job the way you do and learning the knowledge on mattresses to take care off the customer in ways we all deserve. I give Rachel a 10 star she truly is amazing and very kind voice. Yours truly Shelly.C
Finding the mattress that we wanted was straightforward and easy. It was not in stock at the store location though, which turned the purchase into a complicated procedure because we were passing through Riverdale and wanted the mattress to end up in Idaho. Andrew, the salesman, made multiple phone calls and had to get creative to make the logistics work. Thank you Andrew, for bringing customer service to a new level!
Kelly helped me and my wife Kim. Kelly deserves more than the stars but that is all I can leave. Kelly helped us find a bed that we both liked. Kelly also shared the Military Discount with us which is also extended to EMS and Law Enforcement. Kelly was super knowledgeable and helped us get the best deal. Thank You Kelly.
I am really happy with mattress firm in Riverdale....This is my third mattress I have bought from this store. The sales people are very helpful and there exchange/return policy has been useful. All I would say is when you are mattress shopping that you keep in mind that hundreds if not thousands of folks have tested that same mattress before you and it will be really broken in. Benni and his General manager Neal were awesome....ask for them by name. .you wont be sorry.
We had a great experience here. Sam was great - he was very nice and knowledgable and spent a lot of time helping us find our new mattress. This is a great store. I highly recommend it!
Andrew was great here,he saved us 339 dollars and helped us pick a mattress that was great for us. He was honest about quality and what would work best too. Great service and experience! Thank you Andrew!
I worked with Andrew at this store the day after Christmas and he was very
good at trying to help me find the best deal possible for my needs. He was friendly, helpful, and informative. I definitely recommend going to this store to purchase a mattress.
Moving can be stressful but Sam made buying a new king-sized mattress easy as can be! I walked in, found what I wanted, scheduled delivery, paid and was out the door in 20 minutes. If you’re a service member or veteran in need of a mattress, look no further!
I was treated very well when I came in for an exchange no guesting asked just wanted to satisfy my needs great experience
Called looking for a weighted blanket. Keith checked on it and said he had one in stock that was on sale. I went right over and purchased it. Excellent customer service.
The manage Myke is the best and listened to all our concerns. Made a stressful shopping experience the best one!!!! My family had been looking a new bed for my mother and he listened to what we needed and took the time to actually HELP! Best shopping experience we have ever had!
Both Sam and Andrew have been awesome to work with. Both of them worked very hard to get us into a mattress and and financing. We found a great mattress and box springs at a price with monthly payments I could easily afford.
Quinton was great. We already have a intellibed nightfall queen size but needed something bigger. It was hard to look at another bed but we needed something bigger. Quinton was able to help us find the same bed in a king! The package he put together for us was amazing!!!! I would definitely buy from him again. Thanks Quinton!
John mortensen did a great job helping us find the comfort level we were looking for in a mattress. He was super nice and patient with us. I would recommend his store to anyone looking for a new bed. Five star from Troy huffaker
Got a brand new mattress and boxspring for way less then I thought I would have to spend. I don't remember his name but sales guy was totally awesome helping me and was not pushy at all. Sorry I don't remember your name but thank you so much.
Just bought a bed and kelly was great. I deal with sales people for my job and he was very informative without being pushy. he made sure we had the best option for us.
Awesome place. We got a great deal on our King Size Mattress with an adjustable base. We were well taken care off thanks to Mykel J Collins. Ask for Mykel if you're looking for a good deal on any of their Mattresses.
My wife and I worked with Randy Garoutte to purchase a new Simmons King mattress. He was a huge help, spending time to explain the differences between several types of mattresses. He made sure everything was taken care of with our purchase and delivery, and his customer service was second to none!
Mr. Kelly Waterhouse, you sir are the poster child for great customer service. You helped me find what i needed and made me feel comfortable about the price. No pushing around , just very relaxing and chill atmosphere like i have never experienced before. He knows his stuff , rest assured you will get what your looking for with him . His store is in Riverdale Ut . Thanks for the great experience Kelly, now this trucker can sleep good at night and help keep this country moving.
Brad , helped myself and my mom with finding 2 beds just in time before my surgery. We are on a budget and he took such good care of us. Thank you and bless you. The Hicks Family
Heather helped me find the best mattress for the best price! Delivered and have had two nights of wonderful amazing sleep and many more to come! Thanks so much Heather for putting your time and effort into getting me a great mattress!!
Salesman was friendly, knowledgeable and very helpful in making my decision as to which mattress to buy. Don’t have it yet but can’t wait to get a good nights rest on it!!
I was working with Kelly. He walked me through each mattress to see which would be best for me. Explained to me the benefits and differences to each one. I have back problems due to a car accident and he made sure that was a center point as it was important to me too. Will buy from them again!
We had a great experience .. Sam was awesome explained everything very well the comforts and non comforts ... Had us try the beds out lay on them make sure comfort was to our level what is needed for us.... Very kind and respectful always had a smile what we love...
Really took care of me asked all the right question to make sure I got the right product shout out to my guy Aaron they take care of there people, great products great people thank yall
I was honestly surprised at how good of a deal we were able to get while visiting. The sales lady was very nice and let us know about all of our options for buying, made it very easy to buy on the spot.
The store manager was very knowledgeable about all the different mattresses and bases. We haven’t received the bed yet but we’re completely satisfied with the service.
Andrew helped us find a great deal on a mattress on clearance. They were willing to reduce the cost slightly to ensure it fit our budget.
Kelly was such an amazing salesman. He really helped us out really knowledgeable about the mattresses he supplies. I would recommend going to him in the future
Dennis is great!!! He helped us out so much! Our bed was on back order for another week and a half (we already waited 9 days) so we went in and talk to him and he got us a different bed and he had us in and out with in 5 mins! Thank you Dennis!
Rex was very informative without being pushy. We found a bed that will work for us and with Rex's help we stayed within our budget. The store atmosphere was pleasant.
Kelly was our salesman and he went well above and beyond to help us! Thank you so much and we can't wait for our new mattress to get delivered!
Andrew was awesome! Took the time to show us a lot of beds based on what we liked. Didn't push anything we couldn't afford. Hooked us up with an awesome deal. Overall great experience. :)
Very helpful and knowledgeable. Spent hour's with us changing our mind constantly and still was calm and friendly! Thanks for all you did!
We were helped by Randy G. He was the best!! We were indecisive and he talked us through the differences of each mattress to get us the best one for the money. Would definitely go here again and will refer to people I know to go there.
I enjoyed the people at the store. They answered my questions and were friendly. My only caution is when I returned my mattress the refund took longer than 10 business days.
Samuel was very helpful and answered all my questions. If your looking to buy a new bed he’s your go to guy. Very professional & knowledgable!
I was with Kelly at Mattress Firm Ogden. They were very knowledgeable and helped me navigate all things bedding. 10/10 would come back and recommend. They even had some treats.
Great pricing and Myke was amazing. No hard selling or pushing got us only what we needed and did his very best to get us an amazing price. Please make sure to ask for Myke he will take care of you!
Zach and Heraldo were 10 out of 10! The whole experience was flawless- from the salesman at store to early and efficient delivery
With no fault to Mattress Firm or their delivery team, Kelly showed exceptional customer service and resolved an "in the box" broken piece of equipment to our recently delivered Tempur Pedic automatic bace which allowed us to use our new purchased mattress on the day of arrival. I recommend Mattress firm in Ogden to future customers. Thanks!!!
The staff member on site walked us through the types of mattresses available and what type of people they might best serve, and made a good effort to work with our price range.
Very good experience. Did not feel like I was being sold by a salesman, rather felt like an old fashioned customer just getting a stinkin bed. Much appreciated.
I had seen a mattress on the website so went to the store to purchase. Didnt have in stock but I'm patient giving the pandemic circumstances. What pleased me was they didnt try to upsell me or anything crazy, lol. Overall a very good experience. 😁 oh yea the salesperson was funny. I personally like that. …
Salesmen were very helpful!
The shopping experience was great. Sam was very knowledgeable and was great helping us pick a mattress that was right for us.
Andrew seems to be the constant professional. Knew everything we did and was able to elaborate more detail but also informed us about the things we didn’t know. Went above and beyond to ensure we will sleep in the right mattress for the next 10-20 years. Very happy we found him at this location with this company.
Mahalo Andrew
It's a shame that the rating system only allows for 5 stars. The service that was given by Andrew at Mattress Firm definitely exceeds the 5 star rating and then some. Thank you for providing excellent, excellent customer service.
Kelly was great! We entered not expecting to purchase that day, but left with an exciting purchase. He was patient and we enjoyed working with him.
Just bought a beautiful Simmons mattress from Keith at the Ogden store and the experience was great. The price was right and Keith knows what he is talking about. Thanks!
Keith and Aaron were great ! Awesome experience, great price.
Jenny Martinez patiently helped us try several different mattress options. We found what we were looking for and purchased a terrific mattress at a great price. 😊❤ …
Sam was great and extremely knowledgeable, made buying a new mattress a breeze and helped us feel confident that we made the right choice in our purchase!
I am making the move to Ogden, and received help from Myke. He was spectacular. Extremely friendly, and we were in and out in 20 minutes with a great mattress. I highly recommend this store.
Keith was very knowledgeable and helped us pick out the best mattress for us. Highly recommend.
We had a really good experience mattress shopping we were given lots of options and help deciding! Salesman Kevin was very friendly and helpful!
Our experience at Mattress firm in Riverdale was efficient and very helpful. We found exactly what we needed and Sam, the store manager, was the mot helpful part of our experience.
I have always been super impressed with mattress Firm. Sam is very knowledgeable about mattress and the needs I need. I will for sure come back!
Thanks Again!
We went in not knowing exactly what they had to offer. The sales representative was knowledgeable, professional, friendly and made our transaction quick, painless, affordable and I’d highly recommend him and this company to all of my friends, family, and colleagues.
We needed to exchange a mattress for our 90 year's young Grandma, they were patient as she tried out several replacements! Thank you!
Easy buying experience. Sam was extremely helpful in getting my grandma set up with the perfect bed for her. Great prices and good selection.
Sam (store manager) made it his personal mission to make sure we got a great mattress at an honest price. 10/10 would buy here again.
I was in the store today, Sam was extremely helpful and nice. I highly recommend this Mattress Firm. We were in and out and completely satisfied with our service.
It was an amazing experience. We all got free body massage they have an awsome massage chair. Jessica was very helpful and the service she offered to us was exceptional!!!!
Very happy with Matress Firms four months love it or return it for something else policy. No grief was giving to me and will be coming back in the future.
Sam explained everything very well he was kind smiled all the time .. He explained comfort to us .. He made sure we got what we paid for not something cheap and not worth it... He helped us get a great bed ..
Very friendly and helpful. Helps us find what we were looking for.
Mariana helped us find the perfect king mattress and went above and beyond also looking for the proper base or box springs we wanted.
Even through we had to spoon in front of Ryan, he maintained his professionalism through our bed "trying-out" phase. He was very knowledgable and helpful. Bought the best spooning bed in the area! Xxoxo Sweet Dreams Ryan!!
Racheal was amazing. We had a horrible experience at RC Willeys and came to Mattress Firm and Racheal was kind and courteous from the start. She did everything right.
Kennith was alot of help ,he put me right on the bed I was describing I wanted and went above and beyond to give me the best deal he could.i would recommend mattress firm in Riverdale to anyone.
Jon was extremely helpful I selling us an iComfort bed. He answered all our questions and was able to get us some free pillows.
Kelly, gave us a great deal on an awesome bed, highly recommend him when you come check out a new mattress. Thank you!
Have been looking at every mattress place in the county. These folks were VERY knowledgeable, patient, accommodating and zero pressure. Will be back.
went to Mattress Firm in ogden just to see the mattresses and came out with a new Mattress and adjustable bed base, thank you Rachel for the nice service, Rachel helped us out and explained the difference in the mattresses, cant be more happy with the service that we received from Rachel, i will definitely go back and get another set from Mattress Firm.
Had a wonderful experience at the Ogden location. Professional, helpful, and knowledgable, helped us choose the right mattress for us. Great job!
Ask for Sean! He was extremely knowledgeable and friendly. He went above and beyond to make sure we left the store.
Dan was awesome. The best experience I've had. Great deals and super customer service.
I went in not knowing, but I got help and got shown mattresses that can help with my back problems and my snoring.
Ask for Benni, he is nice and very helpful.
This was the best place to come for a mattress. Sam was so helpfully for us. Best customer service ever!
I love this place! Will definitely come back.
Kelly was awesome to work with. He was able to get me a mattress the same day at a great price!
Sean was a great help. He got us what we needed and got us a great deal.
Kelly was so helpful and he was so knowledgeable about the different types of beds available. It was a wonderful experience I am so glad I went into today.
Rex is an awesome salesman and helped me pick out the perfect mattress with an awesome deal, I highly recommend mattress firm in Ogden!
Super knowledgeable and friendly staff, clean and safe well maintained environment, no pressure shopping, unbeatable deals and scheduled delivery within the week on our queen bed! I would definitely recommend this shop!!
The salespeople were so helpful and a awesome: truly experts in their field. Will definitely recommend!
Rex was amazing, he was very professional and helpful in finding me the perfect mattress. 10/10 would recommend.
Walked in checked some mattresses wasn't to sure on the one we picked was about to leave when I sat on one last one and decide to take so we paid for it and had it delivered the next day GREAT SERVICE!!!!!
Dennis was amazing!! Took care of our needs and wants! Great place to get a mattress. Highly recommend coming in and seeing Dennis! Thank you
Sam treated me so very good. I cant wait to get my new mattress!! This is from my mother since she didn't have a smart phone
Employees were great to work with. Would highly recommend purchasing any bedding items from them.
My salesperson showed patience, he was friendly, and very he was informative. I look forward to sleeping in this new bed.
Kelly is incredible to work with, he is helpful, attentive and knowledgeable. We have bought from other local stores in the past, and now we won't be going anywhere else!
Kelly was great to work with and helped us get a great mattress for a good price!
Bryce W was awesome he knew exactly what I needed. The mattress is perfect fit for me. And the price couldn't be better.
Very knowledgeable and nice! Explained everything very well and chose to go to them instead of going somewhere else
Staff was courteous and helpful. Overall a really stress free mattress buying experience.
I was not as overwhelmed as I first heard how much. But this is going to be a Xmas present for myself,that I've not hever had as nice as the 1st one t sat on.I can hardly wait for Friday!
Got a great deal on a few mattresses. They where vary helpful.
Andrew is very informative and professional. I felt comfortable at this location and I got the best mattress for my money!
My wife and I were treated like family, Bridget Jones was so Informative and helpful to us we wiil definitely go to this store for all of our bed and mattress needs.
I needed a bed frame for a bed. Kelly helped me out and offered a military discount when I asked. We appreciate it very much.
Andrew was very helpful. Love the new ajustable base we had a great experience and the staff was very helpful. Thanks Mattress Firm
I am so happy with the service I received at Matress Firm and so excited to get my new bed!
Eli was very helpful. Super awesome experience. I'll definitely be coming back to buy other mattress.
Helpful service but gave us space to check out the mattresses on our own.
When to look at mattresses today. But we bought one today. Andrew was excellent. We are so excited about it.
Very helpful as soon as you walk in they walk you around to help you discover what you like and what’s going to match with the price your looking for. They offer a military discount. Sam was a ton of help!
Thank you for all the help you did for us. Mattress firm store in Riverdale is a great place to shop.
Fast and easy, great service.
Staff was super friendly and very helpful in picking out a new mattress.
I got such a great savings here, and Sam is Wonderful to work with I recommend this store if your needing a mattress for a great deal.
First time walking into a mattress store, a very friendly Kelly helped us out the whole visit, we were able to get our dream mattress with his help.
Very nice salesman got me the best deal thanks for all your help
Quality customer service, I expected to take a lot of time to find a mattress, Chris and Eli had me out the door and satisfied within half hour, with an excellent price.
Sam was fantastic place my order and having sent to my house. Plus saved me monies.
Jon was super helpful and answered all our questions and helped us find the right mattress for our needs.
Very helpful and professional, no pressure sales... Showed us alot of options and let us make the choice.
Sam was very straight forward and honest, he got us a bunch of discounts and even threw in a military discount. I will be shopping here again!
I really enjoyed shopping at Mattress firm Riverdale, Levi and Sam presented a great customer service.
Showed us every mattress that fit our budget and firmness. Was an excellent experience
Sam was a great sales man letting us try each model and explaining price points as we go.
Ken was awesome, no only was he friendly and fun to talk to...but he was knowledgeable and very helpful.
Bought a Pressuresmart Plush Pillowtop and was very happy with how Dakel helped me and spent time to explain things to me.
The staff at The Mattress Firm Ogden are fantastic very well dressed good attitudes and fantastic customer service plus a large selection of good Dads absolutely I go back
This is my second time purchasing merchandise with them. They are always helpful With great suggestions. I will definitely recommend them
The Marine that helped me was awesome on this memorial day weekend, I can't thank him enough for his service and customer service, unparalleled.
Excellent service! Excellent everything. 100 percent recommend going here if you’re looking for a bed
Kelly was truly fantastic! He got us the best deal with a great military benefit!
The salesman was very helpful, informative and friendly. Thankyou for helping me find the right bed.
Sam is the best!!!! Riverdale Rd location!
Positive
Patient
Professional
Knowledgeable
Top notch customer service !
Sam is excellent salesperson. He showed is excellent product and taken very good care of his customers.
Kelly was awesome and only showed us what we wanted to see, honest, upfront, listened to us. Great experience.
VERY GOOD ,OLDER GENTLEMEN TOOK GREAT CARE OF ME. THATS WHO I WILL TALK TO WHEN I RETURN GOOD GUY.
Outstanding customer service! Helped with a exchange in a timely and professional manner.
Excellent and fast service!
Easy and fast loved the bed and Sam was great as well thank you mattress firm!!
Great price and Sam is the best sales person with in the last 5 days of shopping for beds.
Very helpful service. Kelly was awesome
Great customer service and prices are very reasonable. I recommend this mattress store.
Brad was amazing, he made sure I knew what we were talking about and took care of me.
Very helpful buying a mattress over the phone. Gave me a great deal.
Had a very good experience! Very happy with my time spent here. Jon was very nice and cared about are time and are money! Thank you.
When I walked in he asked what I was.looking for and they had it and he kept it at the price I wanted. Andrew.is really.nice and really listene to my needs and wants.
Bought two queen beds Andrew was great help and the price and quality was great!
Very helpful and pleasant to work with.
Great customer service.
If you looking for good knowledgeable person about beds go see Mark. Hes really knowledgeable and can help your needs
Great service and individual help by Aaron.
Salesman Rex was attentive and willing to take the time necessary to make sure we could find the right matteress for us.
Knowledgeable staff and got what I needed in the frame I needed it.
Kelly was amazing and took really great care of me. I totally recommend this store and especially Kelly.
Benny was very nice and helpful! Left knowing we made the right choices on our purchase
Great mattress shopping experience. Sam is very attentive and helpful.
Benni at Mattress Firm is amazing salesman he is willing to go above and beyond to help.
Great service. Sam Thorne was a big help when buying a matress.
Sam was great. Got us where we needed to be on price! Cant wait to sleep soundly!
Kelly was great! Got me a good deal & was really friendly!
Keith was very helpful and let us take our time in deciding
Awesome friendly employee, he helped us get exactly what we needed, would definitely come back again
Kelly the general manager hooked me up with a great deal and was very helpful and very nice!
Good price easy to work with. Good place to buy a mattress.
Jon was a tremendous help in selling us the perfect guest bed!
Very fast and easy to buy a mattress for our spare bedroom.
Knew what we wanted, we were in and out hassle free. Got a great deal on a clearance mattress
Every time I've been down here I found what I needed about it and left and very nice and Kelly's been helping me this time
The best of the best helped me to the exact bed for me..I would tell everyone too shop there..😀 …
We had all of our questions answered and the service and quality was stellar.
Great experience. Very knowledgeable on the products and we didn’t feel pressured.
Ask for Sam or Keith. Both are outstanding and will take care of you well.
I really liked the people who helped me they were very helpful
The salesman knew what he was selling. Very good
Andrew was amazingly knowledgeable and helpful. Even stayed after closing to assist with payment issues.
Man oh man, that Everett Salesmen was top notch.
Great service, great price, knowledgeable and service beyond expectations! Leila and Kelly are awesome!!
Found a great mattress for half price. Prices are unbeatable!
The salesman was very helpful for my son who is a first time buyer
Loved this place John helped us find the right confront level, went through all the beds in the store to do so
Saved me more then we spent all together. 100%
beds were a little hard for my taste, but overall, best hotel in town.
The young lady was very sweet and knowledgeable. I’m sorry I don’t remember her name.
Wonderful sales man , very knowledgeable and kind . amazing place!!!
Andrew was very friendly and forthcoming. Al in all a pleasant experience!!
Sam was very helpful and got us just what we needed. We will defiantly be back!
By far the best bed I've ever had.
Lots of choices in mattresses as well as pillows, sheets, bed frames. Home delivery!
Friendly and responsive to questions. Knowledgeable. Offered great price.
Great customer service.
Staff WAs very helpful and offered a lot of info and great discounts Highly recommended
Good service.... Thank you
Michelle was very knowledgeable and personable! Definitely recommend!!
Great service, knowledgeable sales person quick delivery.
Andrew was very helpful. We are return customers and will be back.
Kelly, the store manager, hooked us up with a great deal
Thanks Andrew for all your help getting us set up for our new bed!!!
Very good customer service chad did a super job
Had a great experience, helped me find everything I needed.
Great people! Very happy with their customer service and product!
Sam gave us sensitive and thorough information.
Kelly was very helpful. Went to bat for us.
Sam was awesome. In and out with a killer deal in 20min
Great customer service, helpful, friendly, engaging and knowledgeable
Very knowledgeable
Personnel, Samuel, was pleasant and knowledgeable.
It was an enjoyable experience Sam was very helpful
Very nice and helpful, great customer service!
Great service Sam was really helpful and friendly
They were very helpful!
You guys rock Sam Thorn! Thanks for help:) your the better Sam
Very knowledgeable and friendly.
No pressure sale. Got a great price.
Erik treated us very well. Good experience.
Thanks to Sam we will be sleeping better
Very helpful knowledgable I would go there again
Good customer service and expertise.
Great experience that was very consultative.
It was good and fair as any place.
They were awesome to work with..
Salesman was very helpful.
Sam was great, super helpful!
Very helpful and good prices
They did a great job.
Had a great experience with Sam
Very good customer service.
Excellent Service From Brad!
Nice people, comfy beds
Nice beds
Great time kelly was great
these people legit to deal with. plenty of selection
Great service from Kelly.
Very well treated.
Good and very personable service
Kelly was amazing!!
Quick and easy
Too expensive
Keith was great!! Thank you
Aaron was great. He helped me find the right mattress for me. I would highly recommend.
Excellent service and great help grim both Aaron and Keith.
(Translation) Excellent Sean, he took great care of us, very friendly and above all the patience to show us each mattress until I found the one I liked, I recommend it 😉
(Original)
Excelente Sean, nos atendió super bien muy amable y sobre todo la paciencia de enseñarnos cada colchón hasta que encontré el que me gustó se los recomiendo 😉
(Translation) Very good service Sam helped us quickly, he was very kind and saved a lot of mattresses.
(Original)
muy buen servicio Sam nos ayudo rapido fue muy amable y save mucho de los colchones.