Reviews of Mattress Firm Clearance Center Superstitution Gateway. (Mattress Store) in Phoenix (Arizona).
Mattress Firm Clearance Center Superstitution Gateway
1826 S Signal Butte Rd Ste 104, Mesa, AZ 85209, United States
Description
Information of Mattress Firm Clearance Center Superstitution Gateway, Mattress store in Phoenix (Arizona)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Clearance Center Superstitution Gateway
Sunday
10 am–6 pm
Monday
9 am–9 pm
Tuesday
9 am–9 pm
Wednesday
9 am–9 pm
Thursday
9 am–9 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
Popular times
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Reviews of Mattress Firm Clearance Center Superstitution Gateway
I would give them 10 stars out of five. Roland and Jesse are excellent. They helped my wife and I find the best bed for our needs and at a incredible great price. They spent a lot of time going over the different mattresses and when I left the store I felt they went above and beyond. Couldn’t of been happier with my purchase. I would definitely recommend them to anyone.
Cesar is a great rep! He helped us find a good mattress set and frame within our budget. The best part was we needed it last minute and they had everything in stock. Thank you Cesar for being a top notch salesman.
The sales person, Roland, was so very polite and patient with my hearing difficulty. His knowledge of the products was most amazing and extremely thorough. He answered every question that my daughter and I asked of him. A pleasure to have him as our sales representative. 😊 I would highly recommend him as a sales representative. …
Salesman Harry was attentive and knowledgeable, answered my questions and efficiently assisted me with all the details to get my new mattress quickly. Arrived at early end of time frame and delivery was just as courteous and professional as store employees. Love my new mattress, thanks so much!
Every employee there from Ceaser to Jesse, as well as Harry have provided me 100% excellent customer service. They never push a customer or try to upsell them for the most expensive brand in my experience. They have only shown true professionalism in trying to help me get the best bed.. for someone who has severe back injuries and suffers with extreme pain every day I truly felt like they cared to find the best mattress provide me some relief in helping make my life a little bit better. Their entire staff is never pushy and they provide excellent customer service whenever I’ve had to call to ask a question I could not speak more highly of the sales team over there. They deserve more than five stars for the service. And the way that they treat a customer. Will always return to that location and recommend their store to visit first before going to any other retail location in search of purchasing a mattress.!!!
Larry was a great help in us selecting a mattress and base that met with our requirements. He has a great amount of patience, sense of humor and a great knowledge of the product. He is a keeper
Thanks for all you do. Happy Holidays. Bobby and Marcie Hostetter
Everyone was patient while my husband & I checked all the possibilities. All our questions were answered throughly & there wasn’t any ‘pressure’ to make a decision right that minute. We checked other stores & returned to Mattress Firm for the choices they offered & the reasonable financing they had. Shout out to Harry for his patience with us!! Excellent customer service!
Cesar was great, he took the time to show me why I was not sleeping well, and sold me on an adjustable frame. I can’t wait to sleep better! Thank you Cesar, for Excellent customer service!
Great place to shop for a mattress. Very helpful and attentive. Answered all our questions and no pressure to buy. Bought a mattress for our camper and they took our old one to dispose of for us.
Cesar and all the staff were great. Very knowledgeable and helpful in guiding us to the right bed all the while allowing plenty of time to just test the beds quietly and evaluate their comfort.
Visited the Mattress Firm at the 60 and Signal Butte. Excellent customer service! Our salesperson listened to our needs and presented us with an excellent price on the exact bed we asked for. I would recommend this store highly. Thank you Roland!
We are from Ontario and didn’t know what to expect.
Roland was amazing ! He was so personable and so helpful
We picked out a great mattress with his help.
I highly recommend you see Roland and visit Mattress firm :)
My husband and I liked our salesman Harry. Very nice and very knowledgeable. Not pushy, just knew his business.
Divert called before coming. Gentlemen were professional and courtesy
Roland our salesman was informative and professional
I would do business with mattress firm again
Thank you!
Jesse was very informative about the products they offer, but was not high pressure. He used all resources to find the answers to our questions. A very pleasant shopping experience!
Roland is the man. He deserves a raise. We showed up late looking for a mattress and he greeted us with a smile and made sure we got the mattress we wanted. Very active listener and empathetic. He’s a keeper forsure.
This store had every make of mattress we want to try. Purple, nectar, Sealy, and several hybrids. We bought a hybrid mattress with an adjustable bed. Love the bed and the adjustable feature was the best addition. I called 2 other name brand stores one never answered the other did not have all the options. We paid an extra $99 to have it installed and the other mattress hauled away. I like that we kept the bed frame we had. This new bed fit right in our frame.
Jesse was wonderful to work with! He assessed our needs and introduced us to options to consider. He was knowledgeable and helpful. We very much appreciated his assistance and friendliness. Big thanks to Jesse at Superstition Springs!
Cesar listened to everything I said and matched me up with the perfect mattress and base. Thank you!
-Kris B.
Our bed purchase was related to a health crisis. Micheal was compassionate and very helpful. He asked questions I hadn't considered yet and helped me make an informed choice of mattress and frame. The entire team was kind and patient with me as I made an emotionally charged purchase. I would definitely return to this location, and will recommend this team to anyone who needs a new bed
Nathan, the manager helped me find the perfect mattress I could afford. Then , Roland did the paperwork for checkout. The whole process was smooth and easy. I highly recommend Mattress Firm.
Roland was very special, understanding, and helpful during the whole process. I would highly recommend him. 5 stars
Great customer service. Harry is very knowledgeable and helped us get the right mattress for our needs. Along with the best price to earn our business.
Jesse made my mattress buying experience stress free. He helped find the perfect mattress in a short time and was very friendly and accommodating. Very kind young man!
Jessie was helpful, professional and positive. He met my needs and gave me a great deal. Jessie is a keeper
Roland was very informative and patient with us we had lots of questions. Helped us get the best deal. Very happy with the service we received.
Outstanding customer service! Harry helped me find exactly what I was looking for. He was informative, kind, and made the experience enjoyable.
The 2 gentleman in this location were extremely helpful and courteous. We will definitely return to buy our mattress from them when we have decided which one we want.
Great experience with our salesman Roland. He gave us our space and let us try out numerous beds without hovering and making things uncomfortable.
Mike was a great rep and gave us time to think about such a large purchase. Explained everything to us in detail and answered all of our questions. Very happy with the level of service here.
They were very easy to deal with and gave us a detailed explanation of the differences with the products.
SUPER HAPPY with my visit! My teenage son is moving into his first apartment and he needs a new bed. Since his birthday was also coming up, I decided to take him with me to pick out a bed. Cesar, the manager at that location, took really good care of us. He took his time and did a “mattress survey” with me, so that he could help me pick out the best mattress for my body, and sleep patterns. I ended up buying myself the PERFECT BED, and two cooling pillows. Highly suggested. Thank you!
It was a great experience. My salesmen made me feel comfortable, informed and well cares for.
Jesse is Amazing! He listened to our needs and broke everything down in price points.
Cesar and other associate was awesome very patient while I decided price was good not my first buy from mattress firm and with this experience it will not be my last waiting for delivery to start enhoying my new mattress thanks again
Cesar help me and he made sure to not only find the best fit for my comfort, he also helped me find the best deal.
I never had such great customer service as I did tonight in a long time. Jesse you are the BEST ever, and thank you for putting up with me. You took the time to help us figure out what we wanted and no pressure to hurry up and get out. Thank you again for everything 😊 …
We were helped by Michael and he was great. He wasn't pushy which I appreciated and he was very helpful in pointing us in the right direction. I wasn't planning on purchasing a mattress that day but he was so helpful that we felt really good about purchasing a mattress along with an adjustable base. He gets 5 stars from me.
Jesse was an excellent salesman - made sure we found what we needed and in our price range!
Delivery on schedule! VG showroom experience very efficient service. Delivery personnel wore booties and were professional.
I just purchased my first tempur-pedic from a salesman named Jesse who made the buying process so simple. He explained every mattress with detail and went out of his way to make sure I found what I was looking for in a mattress. Both of the gentleman in the store were friendly and helpful. I definitely recommend.
Great shopping experience getting my son his first bed. They were very patient and kind. Great customer service. We worked with Jessie. Great prices. Will definitely be back for our bed.
Jesse was an amazing help. Id highly reccomend him to help with any of your mattress needs!
Jesse was amazing, we walked in and they instantly greeted us, Jesse was just coming on shift and hit the ground running! Helped us identify the perfect mattress and setup and we walked out happy as could be with everything we wanted! Great Job to the Mattress Firms team out on Signal Butte and Baseline Rd in East Mesa, AZ! Highly recommend working with Jesse if you get a chance to!
Our salesman was perfect. Very knowledgeable and respectful. Listen to our needs and matched us with the right mattress. I highly recommend the Signal Butte Rd store to anyone looking for a great product and service.
Walked in to the salesman smiling and greeting us right away. He helped me find exactly what I wanted and explained the differences in the products I was looking at. Left with exactly what I wanted. They even helped me tie it up on my car! I definitely recommend this location and the people who work there.
They did not have what I wanted but they were super helpful and friendly
No nonsense got what I wanted. In and out in less than 5 minutes. Company supports veterans. Good price ce for product.
Quick and efficient. Staff very friendly. Item was on sale and very economical.
Jesse at Signal Butte and Baseline store was amazing at giving us great info about each mattress and really helping us to make the best decision. At was a very smooth process and promised quick delivery! I would highly recommend this location!
Larry was an awesome sales associate he help me out all the way. Thanks Larry
Harry was extremely gracious and patient as he navigated our sleep needs
Seth was knowledgeable, friendly and helpful. I was shopping online and noticed Mattress Firm had most of the brands I was finding online. Going to the store made the decision much easier.
We went into mattress firm on Tuesday looking for a purple bed (having heard rave reviews from many other owners). Dale didn't time with us, discussing the many features of the bed, but also optimum sleep positions. He provided us with pillows and invited us to lay on several beds for several minutes to determine which one we preferred. When we made our decision, we needed to leave to pick up our kids. Dale did not pressure is into staying and closing the deal, but instead invited us to call later to complete the order. This was a great low pressure experience and we highly recommend Dale and Mattress Firm.
Was not rush to purchase a mattress.
Gave several options on mattresses and worked out to the one.
Cesar was very knowledgeable and was helpful in directing us to options thatt met our needs, as described by my wife and I. He gave us options that fit our budget. We were invited to lay down and find our comfort mattress choice. We take delivery in a few days. Good experience and fair price.
Cesar was beyond helpful and took plenty of time to explain the science behind choosing the right mattress. He was not the typical present salesman though, which made the experience enjoyable.
Super helpful and patient. Friendly service. Ended up with a good deal
Professional, prompt service, no hassle or sales pitch. This is the 6th mattress we have bought as we own 6 rental cabins. Customers rave about the comfort. Thanks Matress Firm.
BR800 MEDIUM MATT - S030323910
Seth was very friendly and very knowledgeable about the mattresses and best ways to sleep. He helped me pick out the perfect mattress for me and I would definitely ship here again.
Very satisfied, great sale and very personable salesman Jesse…. Thank you
We came in looking for a mattress, no rush as we have one, but it was damaged in our move and is now causing some issues due to that.
We were engaged by Cesar and he took great care of us. He was very knowledgeable about the mattresses, answered all of our questions, and did not push us to make a sale.
In the end we did decide to go ahead and purchase, and Cesar took great care of us. We received a more than fair deal and left very satisfied.
Thank you Cesar for helping us today!
Very good salesman, very well infomed. Good person.
Roland was very helpful, not pushy n informative.
Super friendly and did what they could to get me the best deal on what I was looking at. Mike was great, as well as the rest of the team that I met while I was there. Hands down a good experience.
My husband and I had a great experience that this location. We had never been there before! Jesse was amazing, very informative, really helped find out new bed!! I will be recommending them to everyone!!!
Very happy with the service we obtained. Very helpful and knowledgeable staff. Brought a great rv size mattress for our 5th wheel. So pleased they handle rv mattresses now.
Nicholas was a tremendous help! Professional, kind, knowledgeable, and he went the extra mile to answer questions. He also provided info on comparable products and made it easy to make a smart decision. He genuinely listened and didn't try to sell something beyond what we needed. Definitely recommend taking to him if you need help buying your next mattress!
Cesar is extremely helpful and knowledgeable. He helped me choose an amazing bed and was very attentive and answered all my questions. He paid attention to my price point and made the decision easy. I’m not a paid reviewer! Just an honest review :) it was a really good experience.
The employee (I think his name was Nick) was incredibly helpful! We had a great experience and an awesome deal on the exact mattress we wanted. No pushy sales tactics either.
Shopping at Mattress Firm in Mesa was a wonderful experience. We dreaded the process, but Dale was fantastic. He asked all the right questions to determine the mattress that was perfect for us. He was extremely knowledgeable, helpful, and professional. I would highly recommend Dale and the Signal Butte Mattress Firm location.
Salesman was knowledgeable, friendly and patient while I decided which mattress I wanted. I told him what I was looking for and my budget, and he searched until he found the perfect mattress for me. It is to be delivered this week, so I am hoping delivery will be just as painless and the buying process!
Salesman did a great job getting us what we needed
I went into Mattress Firm knowing absolutely nothing about mattresses. Cesar gave me a mattress tour and soon I had all the knowledge I needed to make a choice and a purchase! I don’t have my mattress yet but I’m certainly looking forward to many comfortable nights.
We been coming to this store to purchase our beds for us and our kids. We really enjoy the staff as they are always friendly, knowledgeable, and patient. When we need a new bed for our growing boy, we definitely will be back to purchase a new bed.
Herry was very knowledgeable and alot of help.
Very professional and explained everything to me this worker deserves a raise.
I was sent out on a mission from my better half yesterday. Had to get a new mattress for our bed. I went to looking on the internet and came across mattress firm. These two gentlemen in this store did not try to oversell me on products that I did not want or a mattress that cost $5,000 that I couldn't afford. I told him what my requirements were they showed me what I should get I tested it out and lo and behold that's exactly what I needed. Thank you mattress firm
Cesar the store manager helped me and was fantastic. He took his time never made me feel like a burden even though I probably tried every bed they had in the store until I found the one I wanted. Never pressured me to buy anything. Very friendly and would recommend
Was a very easy process . New bed will arrive tomorrow
Wife and I went in was greeted by Cesar, very helpful. Showed us many options without high pressure sales approach. He was very knowledgeable and we bought a mattress box springs and mattress cover. Would definitely recommend this location as Cesar made our shopping experience a pleasure.
My sales rep was extremely helpful and enthusiastic. Kathy Baggot was able to get my husband and I a great deal on a new king size bed. Cannot wait for it to be delivered! Would highly recommend!
Excellent customer service and very knowledgeable. Caesar was patient and outstanding helping us make the right decision in purchasing our mattress. We would highly recommend this store.
This is my 3rd purchase from Mattress Firm and as always I was treated very well. Dale my sales professional was knowledgeable and very easy to work with. The only downside (with no fault by Dale or Mattress Firm) is the mattress I wanted is on back order. I’m looking forward to receiving it and I expect the delivery process to be as professional and great as I have previously experienced.
Great experience! The store manager, Cesar, keeps it low-key. He listened to the problems I had with my old bed, educated me on different options based on my preferences, was mindful of my price point, and was knowledgeable about different companies and what kind of bed is needed for different sleepers. No pressure to buy anything which made it a really positive experience.
I want to recognize our sales representative Ceasar Ortiz. He went above and beyond any anyone else would have to make sure we were taken care of and satisfied. Mattress Firm was has always been good to us but Ceasar went above anyone else to compensate us for a delivery problem we had. He is an excellent representative for Mattress Firm and I think his supervisors should recognize him and realize what an asset he is to their company. He will surely keep us coming back.
Our experience at your store was very informative and enlightening. Our sales rep that took our order knew so much. We we're impressed.
Very fast and efficient. They are very well-informed. Thank you.
Highly recommend Mattress Firm to anyone looking to purchase a mattress! Christian was extremely helpful and went above and beyond! Both him and the store manager were knowledgeable and answered all of my questions. These guys are super professional, laid-back, and don’t have that “salesman” vibe at all. Very happy with my experience!
Mike was so helpful and answered all our questions. He is a professional and knows his stuff. He made the bed-buying experience so easy. This is a great place to shop when looking for a mattress. Huge selection!
Cesar was a huge help! We walked in not too sure of what we wanted to get but he helped walk us through each option & we definitely left satisfied! I wasn’t too confident in even leaving with a mattress that would fit our budget but thanks to Cesar we did!
My wife and I went to Mattress Firm off Signal Butte in mesa to check out Purple mattress. We were promptly greeted by Nicholas in a very friendly and welcoming manner. We've heard a lot about Purple but wanted to see one in person before making a purchase. Nicholas was very patient and answered all of our questions and showed us different Mattresses to make sure we would be happy. We ended up purchasing the mattress. I would highly recommend this store and ask for Nicholas!
Fantastic service and information from *Edgar* at the Apache Junction store in Arizona. He helped us choose the best mattress for us, was kind, knowledgeable and patient. I like the prices and selection at Mattress Firm, too.
Amazing costumer service they helped me find the right bed for my family and no pressure... Definitely going back.
I have to say that I had an amazing experience here. I had just moved here and the place I was expecting to rent fell through AFTER I got here, so I had to get a new place to live and I came here due to divorce and I was in a new town and things weren't going well and I was really not doing too great. I was very upset the first day I came in and literally started crying in the store and had to leave. The gentleman that was helping me was named Michael M. he was so understanding and offered me words of encouragement and didn't make me feel like the situation was too embarrassing (which it obviously was) and he said to me, you deserve to at least have a comfortable place to sleep, please come back another day and let me help you. I was really thankful for how nice he was. I did come back the next week and I had to wait for him to finish helping someone else, he constantly checked on me to make sure I was ok with the wait, which I was. When he finished he found me a GREAT deal on an absolutely comfortable bed.... WITHIN my very tight budget. The delivery was ON TIME. The two men that delivered the bed handled it with perfect care as not to get it dirty at all. They adjusted my frame and set it up. They were in and out so quickly and both were very friendly. I was happy with my experience from beginning to end and when I get my next bed I will obviously go there again. I wish I could give 10 stars. Thank you all for your great service but especially Michael M.
I came to mattress firm because of their memorial day sale. I've been needing a new mattress for awhile now and have been having quite the amount of backaches. When u arrived with my family, I was greeted by Nicholas who was so personable and friendly! Not only that, but he was so honest and open which is hard to find nowadays, and he was very knowledgeable about the beds in the store! I was scared to lock into a payment right now, because with everything going on, I am still trying to get back on my feet! I was actually contemplating on waiting... But Nicholas went above and beyond to help me find the best bed for me and also hooked me up with the best deals!!!he was so amazing and did his absolute best to make sure I was happy from the time I got there till the time I left!! I would definitely recommend this location to anyone looking for a bed!! The guys here willtake such good care of you just like they did for me!! Definite 10 stars for sure !
We stopped in last night to purchase a new mattress. Nicholas was not only very knowledgeable and helpful, but also kind and funny! My husband is not a shopper, and this was the most relaxed he has EVER been spending money...LOL
Nicholas is awesome. He made sure he listened to exactly what we wanted while giving his expertise on each item. When we ran into a hiccup with the payment plan he made it work for the absolute best interest of us.. I'm super happy with our experience here.
Very easy to shop and select. Explained to the merchant what I was looking for and what my budget was. He guided me to a selection of mattresses in my price range, then some above and below. One by one I was able to test mattress with special covers in place for no contamination. (Covid-19) I chose my matress in under 15 minutes within my budget.
We went to two different stores and both sales people were very helpful and nice. Make it very easy to find what we wanted in our price range.
Knowledgeable, helpful
Great customer service
Jesse was great...
Fast and easy, service with a smile! Jesse was awesome at finding exactly what I was looking for! Thank you again!!
I highly recommend this location. I really appreciate the great customer service I received from DALE today. I felt he genuinely cared about my situation, and helped me find a solution. I haven’t picked up the mattress yet, but I’m confident it’s going to be a great experience also!
Excellent service. Prompt and considerate delivery staff.
Buying a mattress can be a very confusing and stressful process. So glad we ended up with Mattress Firm to help make the process easier. Also the delivery guys were excellent.
Had to get a box spring replaced, it was under warranty and they had even extended it due to the virus. The staff members were helpful and kind. We will continue to get our mattress needs met through them.
I'm a firm believer in customer service, and hate feeling pressured to buy. Chris was very friendly and helped us find exactly what we needed without ever making us feel like we HAD to buy anything that wasn't right for us. I prefer my mattress on the softer side, but my husband prefers his firm. He found us a perfect medium & we left happy. The free adjustable base is a nice bonus too!
Walked in & purchased a mattress in less than 15 minutes. Brooks Bingham was top notch! Inventory was high quality & available…we had been looking for a mattress for a week. Every where else was going to take 3-5 weeks to deliver. Thanks Mattress Firm
Was easy to understand the various premium mattresses that worked best for us.
Cesar was awesome! Super attentive to all of our questions! Very personable. This was one of the best experiences I've ever had trying to purchase a new bed!
Matress shopping is so stressful. Thankfully, Nick was extremely helpful. We walked in , he guided us where we needed to be. He was not pushy, he was aware of what the benefits and negatives were to each option we were looking at. He got us an affordable bed, that will suit both of our sleeping habits. And helped us get beds for our children. He has the best deal in town!
Helpful and knowledge staff. Good selection. Recommend shopping here for a mattress.
The manager Cesar was so helpful!! He took the time to find a mattress to fit my back since I do have back problems and he was just so nice about everything! Him and his staff were so nice. I’m very happy I came to this location and I bought a bed within 20mins of being there all thanks to Cesar!!! Definitely recommend coming here
The salesman, Nicholas, was very knowledgeable about the product we specifically went in to try out, which was a Purple mattress. He helped us stay within our budget but also meet our needs. He was nice and we are excited to receive our mattress.
Great customer service with very knowledgeable staff. Was at a loss of where to start in searching for a great mattress and Dale made the search very easy and answered all our questions. Definitely recommend to anyone looking for a new comfortable bed.
Our salesman, Dale, spent an immense amount of time and patience answering all our questions. He was extremely knowledgeable which allowed us to make an informed decision on our purchase.
Dale was very attentive and personable! He helped us through every phase and answered all of our questions and concerns about the variety of mattresses. I highly recommend you seek out Dale should you need a new mattress 😁 …
Amazing shopping experience for a mattress. We tried almost every mattress in the store and we were not rushed at all. Nicholas LeClair was patient and helped us find what suited our sleeping styles while keeping our budget in mind.
I’m so so so happy with my experience at this location!!! Nick is a superstar, amazing sales dude!!! He was so super helpful and answered all of my questions throughly. I learned a lot about all my options and Nick helped me find the “best bang for my buck.” He did not pressure me at all, which I soooo appreciate because I hate being pressured by sales people. He took extra precautions by wearing a mask and sanitized his hands often. This purchasing experience was awesome and I will highly recommend this Mattress Firm location and tell people to talk to Nick! Thank you so much, Nick for making this a wonderful buying experience!
Cesar was great. I went in with a preapproval for a bed. He quickly got out the two beds I was debating, helped me with sheets and got every settled so quickly. Highly recommend going here. Cesar is the manager and is super understanding and to the point.
We had a great experience. Micheal who helped us was very helpful and insightful.
Great experience! Cesar and Cathy were great and really helped us to find the best mattress and frame for our needs at a very reasonable price. Highly recommended and will shop here again.
We went in today to get some information on mattresses because we were clueless. Mike gave us so much excellent info and really listened to us. He didn't pressure us or steer us in any particular direction. Even after we picked what we thought was best, he suggested a couple more lower priced ones to be sure. He really looked out for our needs. He's one of a kind.
Great customer service. Came into look at a mattress I saw online not only did the associate suggest show me the mattress but he suggested a better one because of my build and actually helped with my back problems, also showed me a mattress the was within my budget. Great spot!
Fun atmosphere and very helpful representatives. They made buying a mattress simple, easy and fun. It was very unexpected service. They worked with us on payments and provided great conversation in the process. Will use this mattress firm in the future! Would give 10 stars if it was an option.
Nicholas really did seem to care and helped me to the very best he could. He was courteous, helpful, kind and efficient.
Jesse was extremely energetic, friendly, and helpful. He found us the mattress we loved at a deal that made sense for us. Would definitely refer this store and Jesse to others in the future.
Excellent service from knowledgeable staff member. Knows his products and integrated in the information graphics expertly. Customer oriented. An exemplar for what Mattress Firm expects from its staff.
Staff was knowledgeable and explained everything clearly.
Went there to see about a warranty on my bed ended up looking around and just seeing what was out there. I asked what are good mattress and deals they could give me. The guy worked with me with a really good deal on the mattress. Made me and my girlfriend came out of the store happy with a brand new mattress. See the man Michael
Dale Was professional and informative on all of the Manufacturers helping my wife and decide on the best to fit our comfort to getting a better sleep.
Thank you Dale
Geo he was my sales person and he was very
Knowledgeable and put a deal together for me.
He has good follow up skill pls and man with
You ntigeirty. Thanks. Go see aGeorge at superstition
Springs mall
Nick was a very good guy to deal with! When I'm in the market for a new matress I'll come back and I will recommend anyone who is in the market to go see him. He will take care of you, and genuinely cares about helping you sleep better!
The service we received from Cesar was excellent. He answered all of our questions several times over (at our requests) and helped us get the right Matteress.
Thank You
John & Kathy O
The gentleman who took care of us was very knowledgeable and helpful in helping us understand all the differences in the product. He didn't try to push anything on us. I will definitely shop there again.
Dale was great. Not pushy and let me lay on as many mattresses as I needed to find the right one.
I went in looking for a new mattress for my mom and I. Nicholas was very helpful and careful to keep me within my budget. We were able to set up a quick delivery and removal time. I am looking forward to sleeping on my new matress tomorrow night.
He was quick to go for what I needed in my price range. He even loaded up my truck and secured my mattresses down. He was on top of the job. I wish I could remember his name., thank you for a good experience
Nick helped us find the right mattress- he was very efficient and knowledgeable. Now we can hardly wait to get our new bed!
Very friendly and knowledgeable who didn’t try to push product on me that I didn’t want.
Had a great experience, very knowledgeable about the products, friendly and attentive.
Cesar, the Manager, exceeded our expectations, set us up with a much nicer mattress and adjustable base than we ever dreamed of being able to afford. Truly helpful, knowledgeable and a really nice guy! Check them out, you won't be sorry!
The salesman, Dale, was very knowledgeable, patient and helpful. I felt like he understood our needs and found the right product for us.
I went into the Signal Butte store today with an elderly friend who has many health issues. We had to find a mattress that was comfortable for her and in our budget. Mission accomplished. But the best part of the experience was how they listened to her and let her take her time deciding.
Absolutely phenomenal customer service by Dale and the woman he was working with on Sunday 1-10, very pleased to see they are following CDC guidelines. Dale made sure to show us all aspects of The zero gravity base.
I bought the purple from mattress firm and they are great mattresses and mattress firm are great too. I upgraded from the 2 to the 3 and the exchange was easy! Nick and Cesar were great, fast, and I’m very happy!
My first time at a Mattress Firm....lots to choose from....great customer service
Sales person was very helpful. He didn't try or encourage us to purchase more expensive frame/mattress etc.
We are sure we will be well satisfied with our purchase
Immediate service. No heavy pressure. Cesar found what I wanted in a mattress. And, it was less expensive. Thank you.
Ron & Joyce are top notch! Helpful, knowledgeable, kind & super friendly. Explained the charges line by line multiple times. Accommodated all the quirky delivery requests my Mom and I had. Highly recommend
Christian and Cesso were very helpful and answered all our questions. Very friendly, knowledgeable service. If you need a great bed at an even better price go talk to them for all your needs! Thanks Mattress Firm!
Been going to Mattress Firm for 14 years. Best Prices, Best Mattresses, Fantastic Sales Folks.
Great experience!! Andrew was amazing! He asked about our specific needs and wants then guided use to the specific products to match. We cant wait to receive our new bed!!
Cesar was very friendly. He was COVID conscious and gave me multiple good options to choose from. He also let me know how long the delivery of each option would take.
The wide selection, the great prices, the friendly, knowledgable salesman, close location, no delivery charges, able to take mattress home that day. Need I say more?
As others have commented, Shani (Shuh-NAI) was fantastic. I'm writing this review even though we didn't end up purchasing a mattress from the store, though I'd have liked to - the service he provided was so great. He spent a lot of time with us, helping us understand what the options were and educating us on what was outside our initial scope, which actually led us to consider a mattress we never knew about and which would normally be way out of price range. Learning this location is also a "Clearance" location where they can sell the sanitized and returned mattresses at HUGE discounts made one of the cooling BeautyRests something to actually consider. It ended up coming in second in the final tally, but it was very close. Highly recommend visiting this store and spending some time with Shani.
Great experience with our mattress purchase, Nick, our salesperson, demonstrated expertise in his product knowledge and was able to meet our needs and work within our budget.
Cesar had to be the most understanding and knowlegable person in mattress firm. He explain the differences and made proper recommendations based on your needs. Ask for Cesar when,, you won't be disappointed😀 …
I found your salesman Michael, helpful, not pushy, willing to work with me on what I was looking for. He was genuine in his demeanor and willing to accommodate and sell me a superior product that met my needs. Thanks again.
Went in today looking for a cooling pillow. The staff was very friendly and even greeted us at the door. I have a cooling pillow but for some reason it’s bothering me. After looking through the selection available we found that some of the pillows contain Silver Chloride, and since I have a allergy to contact with metals (jewelry, watches, jean rivets) it makes sense why the old pillow was bothering me. Michael helped me pick out a Columbia cooling pillow and I’m very happy with my purchase. Shout out to the staff for helping me work through an interesting and rare problem!
Knowledgeable, friendly and helpful. Did not feel pressured into purchasing. Was given choices and each explained very professionally so we understood.
Cesar was great! He got me the best deal possible
It was easy an fast purchase, the salesman were very polite n helpfull.
I liked the fact there was no pressure to buy..🙂 …
Great salesman! Cesar was great
Mike was great. He helped pick the right bed for us. We've been having back problems and he helped us find the one for us at a great price. Definitely going back for our next bed.
Manager di s great job of explaining the differences between mattresses and help us as much as possible when we mentioned cost was a factor in buying a new mattress.
Thank you Mike and ceaser!! Not only did we get one but 2 beds at amazing deals! Customer service is like no other Honest and excellent. Definitely will come back for future purchases!
The salesman was very knowledgeable and professional, which is why I continue to do business with them!
Jesse was very pleasant and most helpful.
Cesar Ortiz was very Thorough on explaining the items they had for sale very professional and took his time with us I’m very happy we went there and dealt with Mr. Ortiz great customer service I’m very satisfied customer and can’t wait for my bed to arrive thank you Cesar
Thank you Dave for a great experience at your store. In and out quick and were treated very well even though we were not shopping for a top of the line mattress.
The staff was very helpful in helping us make the best choice for our new bed. I'm looking forward to getting the bed.
Super friendly and helpful staff. They were welcoming and answered all our questions plus gave us great advice on mattresses.
Best place to get a comfy pillow to go with my comfy bed
Chris was great. We didn’t plan to buy, but Chris was so knowledgeable and helpful .... without being pushy. We feel great about the value we got and the experience we had.
The salesperson Joyce was very helpful and did her best to assist me. I was in a rush but she was able to help me choose a firm mattress.
The sales people were very helpful. I told them what I needed and they showed me my options with pricing up front. There was no hard sale pressure to get something else and no haggling over the price.
It was a pleasant experience overall. The salesperson was knowledgeable and friendly.
Went here to get my 11 year old a new bed. Explained why I was looking for. Super quick, friendly and didn’t try and sell me a bunch of stuff I didn’t need! Will definitely be returning here!!
I went in just expecting to be there for a few minutes as I was only looking for a pillow, but the representatives were so friendly that I ended up staying a little while to chat. They set me up with a good pillow for a great price, and if I ever need another one or a new bed you can bet that I'll be back.
Nick did a wonderful job! He explained the various mattresses to us and helped us pick the right one for our aching backs and our budget.
I liked the place. I didn't feel pressured by the staff unlike other sales oriented stores. The service was good but not too pushy. When I'm ready to buy I'll definitely come back to this store.
Sales staff was very friendly and knew their product. Answered all questions thoroughly. No pressure! Competitive pricing.
Great customer servers. Cesar knows what he is doing and advised me with patience and excellence. I am a repeat customer and will be a customer for life.
Good salesperson, helpful & knowledgable.
This place was the best while we were looking for what we wanted!!! They helped so much to get everything we needed!! it was amazing!! We appreciate everything they did for us!! They helped get us an amazing deal and they were so kind and honest with us!! Thank you for everything Cesar!!!
Very informative salesman answered all question.
Literally in and out in less than 30 minutes - no frills, no up sell just a good mattress and a heck of a deal!
The salesperson Jesse was patient and knowledgeable and a pleasure to work with.
Cesar O. was an exceptional salesperson!!
He was very knowledgable and professional. The whole experience was very positive! Thank you!
Best experience buying a box spring that I have ever had. The service was great and they had exactly what I needed. I would highly recommend this shop to anyone. 5 stars.
So far so good! There was a lot to choose from. Edgar was very helpful! Scheduled for delivery next week… so can’t comment on the bed yet 👍😉 …
Nick was a great help. He asked questions about us before he showed us what he thought we would need. I really appreciate his time and effort.
Salesmen we’re very helpful and knowledgeable on the mattress and didn’t push us to buy
My sales guy Jesse was a rockstar
Dale was super helpful! I was just planning on looking but after his assistance I decided to finally get my bed! He made sure I was taken care of!
Very good staff who really know their products. Price was fair and inline with the competition. Thanks Mattress Firm
Very helpful and easy to talk to.
Dale was great 👍 its rare that we buy mattresses but I was pleased with the knowledge and great customer service . I will shop here again thank you …
I really enjoyed my shopping experience there! I found a great bed for a great price! I would highly recommend this place to anyone. Looking to get more" bang for your buck"!!
Great customer service and free delivery! Great place to get bedroom mattresses
This store 100% great experience. Cesar gave us the best customer service experience and a great deal for what we wanted.
I went into Mattress Firm looking for a new bed and I happy that I met Chris who was so helpful and helped me pick out a great mattress for my room!
Chris was awesome...he showed me all the options available and easy financing with good credit. They have a huge selection for every body type and budget.
Not a good variety of mattresses. What's there if you don't have someone right there to answer questions and if you didn't do your homework before you went there in my opinion it's a little overwhelming. Also, in my opinion buying a mattress is a big deal. At the prices now days it's something you don't want to do every year. Not me anyway.
Salesman was informative and helped me pick the best choice of mattress and base to fit the exact budget I had.
Great sales man, Nicholas. Very helpfully, professional, and courtesy. Made the buying process very painless and simple.
My associate Nicholas L. At the Signal Butte location made my experience an absolute breeze! I knew exactly what I wanted and helped make it a breeze!
Dale was very helpful and professional. He cared that I would get exactly what I wanted.
Clean, and organized showroom. Informative, relaxing buying experience. Salesman was straight to the point with light hearted fun.
Nick was fabulous! He got me everything I needed and more! Awesome service! It was quick and easy
We just walked in to get some pricing and options but with the excellent service by Nicolas end up leaving with a new bed! Thank you Nic and mattress firm.
Our salesman Dale was absolutely five-star he explain everything very nicely to us
Cris was very knowledgeable and helpful to get my busted body into a comfortable new bed during their amazing fourth of July sale.
Salesman very knowledgeable and patient as we discussed the options he did a great job
Caesar was great! Helped us all the way to buying 2 mattresses.
Due to covid delivery problems, we got a different great deal with the option of trading when the originally ordered ones come in.
Professional and great customer service.. Dale was very helpful and recommended the best options that suits my budget..
The salesman very very nice let you look around and when you needed help they were there for you it was a joyful experience
Salespeople were friendly, knowledgeable, and I was able to make my purchase swiftly. Happy!
VERY helpful staff…I think we got a GREAT deal with a military discount!! Thanks, Dale!!
Very professional, not pushy, no gimmicks
Manager was super nice and helpful, 5 stars if there were an extra salesman
The salesman, Dale, was very informative patient and found a mattress that fit my budget and my sleep needs with no pressure
Kent Skouson did a great job! He gave us an excellent deal on a brand new mattress.
Cesar provides great service for his customers and will make recomendations based on the mattress you are looking for.
Friendly service and gave us a great deal
Friendly and great service
Nick, the salesman was very helpful and made our purchase experience was great.
Nick helped us for the most part but both guys there were awesome!
Nick and Sesa were great and very informative! Definitely a great experience and walked away with a fantastic deal.
Cesar o Is the one who help me out great guy knows his stuff new exactly what I wanted in and out very easy process highly recommend Cesar to this location
Very knowledgeable staff took the time to assess my specific needs and guides expertly to just what I wanted.
Was quick, easy service. Told them what I was looking for did not try to up sale me. Took the info I gave them and showed my my options
Knowledgeable about their products and. Gave chance to try many styles.
VERY SATISFIED WITH THE SERVICE THAT I RECEIVED. WOULD RECOMMEND MATTRESS FIRM FOR YOUR NEXT PURCHASE OF A NEW MATTRESS.
Great Customer Service.
Enjoyed shopping there
Enjoyed Caesar. He was patient with me and gave me data I needed in order to make my choice. Thank you.
Cesar was very helpful ! That was really easy getting a box spring ordered
Very helpful and very pleasant people definitely have my business in the future.
Cesar was very knowledgeable and informative. Great experience. We knew options available .
How knowledgeable on beds and the overall benefits of one vs the other, no other store was as knowledgeable and the prices were the best compared to other stores.
Nick gave me great customer service. Awesome personality he has
Awesome store I got my mattress here and they were beyond helpful highly recommend
Nick was awesome helped us find a good adjustable frame for our bed!
The salesman was well informed about this product and helpful , and courteous
Best place to get a mattress, with the most outstanding customer service I've received since I started looking for a more comfortable bed!
Dale was extremely informative and helpful. Overall great experience!
Great customer service
Nick leclair did a great job. Pleasureable considering a large purchase.
Friendly staff who wasn't pushy abs very helpful working with our budget
The salesman made my mattress exchange easy. Thank you
Nick provided an excellent experience. Super knowledgeable, efficient, and accommodating. Thank you!!
Cesar was knowledgeable and very helpful determining our needs.
Customer Service is excellent and AWESOME! Including the mattress!
Nicholas Leclair was super helpful and definitely helped me choose the right mattress
Thank you Edgar for getting us a great deal on a bed and frame!
Salesman very knowledgeable and great to deal with. Good experience.
Best Service resulted in the getting a mattress that provides me the Best Sleep Ever! Thanks to Cesar!
Knowledgeable staff. Friendly. Not pushy. Had a great experience there.
Not much to say. Great mattress, great price, great service.
Both the people working today deserve raised they were both very nice people.
Great experience, Nicholas LeClair is great! Very informative, very helpful, no pressure.
Nice store, great customer service. Cesar was awesome!
Great service and knowledge of supplies and stock.
Wonderful service, great deals! Don't accept change though, so that can be a tad annoying.
Had a great experience. Nicholas was great to work with. Thank you.
Mike was very helpful.good guy.👍 …
Charge way too much for mattresses. Even if they're on sale
Friendly service! Good variety! Fast, easy and free delivery!
Best two guys that helped out a lot they are very helpful and go above and beyond for you.
CHRISTIAN WAS GREAT TOOK CARE OF ALL OUR NEEDS THANKS FOR THE GREAT SERVICE
Sales staff were very helpful & courteous !
Dale was so friendly, knowledgeable and easy to work with.
Nicholas was awesome...he did a fabulous job!!!
Excellent salesman
Great service awesome deals. Cesar was great
Nicholas is a great person would buy from them again!!
Dale was very helpful and knowledgeable!
Very good customer service,and quick delivery.Thanks
Very helpful and caring to satisfy their customers...
They have always been courteous and no pressure
Nick is the best he hooked me up
Very happy
Friendly knowledgeable courteous and professional thank you
Chris was great!!! Found us a great deal! Will recommend!!!!!
Nice friendly great customer service will go back
Thank you for good service
The salesman was very friendly and helpful.
This place is awesome always have great customer service!!!
Excellent service
Very helpful and knowledgeable. So nice to us!!
For a clearance sale, it was far too expensive.
Very friendly. Great sales people
They were very helpful and fair
Great experience! Helpful staff
Very friendly and professional customer service.
Efficient Staff
Good prices, great service!
Nice friendly n uot pushy great deal
Cesar, helped us solve a problem with a couple of choices.
Cesar Ortiz was more than helpful.
Very Knowledgeable. Great product.
High dollar but good stuff ⁰
Not pushy and great prices on great mattress
Nice showroom polite friendly staff
Dale was really helpful.
Thanks for everything can't wait!
Fantastic service, very friendly.
Cesar is the dude to see for some foam or springs
Very helpful and friendly staff...
Bought new mattress set
Very friendly and attentive.
Very professional and kind.
Great customer service!
Caesar was very helpful
Nick was a great help
Chris was very helpful
Very good experience
Very nice and helpful.l
Really friendly
Great service
Expensive
Friendly staff
Very positive. Tried to assist me in finding just the right pillow for my needs. Unfortunately, the purchase was not returnable so I had to cancel the transaction.
Staff was very efficient and helpful in the decision process. Very knowledgeable about the different product options and delivery was very quick. We’ll done!
Our young salesman was very helpful and gave us many sample mattresses to test. Getting our new delivery tomorrow already. Excellent service!!!
I would highly recommend the Mattress Firm on Signal Butte in Mesa, AZ. Caesar and his coworkers have been wonderful to work with. I needed to return the first bed I ordered as it was not as comfortable as I had hoped. Caesar was able to recommend a different model that we are very happy with. Their customer service is above and beyond ! Thank you!
Very helpful, fast and friendly!
Excellent attention, we went for a comfortable bed that adapts to our body after a long day of work, thanks to the guy Cesar for his kindness and patience 🙂👍