Reviews of Mattress Warehouse of Philadelphia - Bala Cynwyd. (Mattress Store) in Philadelphia (Pennsylvania).
Mattress Warehouse of Philadelphia - Bala Cynwyd
4504 City Lane Avenue Unit A, Philadelphia, PA 19131, United States
Description
Information of Mattress Warehouse of Philadelphia - Bala Cynwyd, Mattress store in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Warehouse of Philadelphia - Bala Cynwyd
Sunday
10 am–7 pm
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–8 pm
Reviews of Mattress Warehouse of Philadelphia - Bala Cynwyd
Randy was an absolute professional. He informed us of various mattress options and gave us plenty of time to try them all out. Took care of us like family and got delivery all set up with no hassles. Store was clean and well organized. My only complaint - when you spend 90% of your time on your back testing mattresses, you should really have zero stained ceiling tiles! Get those replaced and this place is golden!
Randy is the best salesman I’ve ever delt with n I’ve been shopping all week for a mattress/bed, he also went above n beyond to help me n my wife get exactly wht we needed thank u Randy
We had an amazing experience at Mattress Warehouse in Bala Cynwyd! Randy was our sales associate and he was incredibly knowledgeable, polite, patient, and super friendly! I had no issues whatsoever closing the deal on a mattress and adjustable base within 25 min of being in the store. I highly recommend Randy and his services to anyone in the running for a new mattress - you won’t regret it!!
Being from out of state, Dave made the process very welcoming. He was knowledgeable about the product making it easy to find the best fit. Amazing salesman, had an awesome experience. I believe he’s a great asset to your organization!
Amber, my sales rep., is very knowledgeable and helped me try different beds before getting the best one. I really appreciate her efforts in making this an excellent experience!! I bought the Serta X3 Hybrid which is extremely comfortable and definitely recommend it!!
I love how they have this sleep technology called BedMatch! It narrowed down our search (all beds in store to 5) and gave recommendations for what’s best for our sleeping styles. Shout out to Danny for making it feel like we were shopping with a friend and who was extremely thorough with us throughout the process. They also offer next day delivery for mattresses that are in stock. Stop in if you are looking for a new mattress. I can’t recommend them enough!
Had a great experience with Daniel today. From the diagnostic machine to help find our bed to the beducation he gave, his customer service skills are above and beyond. And his financial advice was incredibly help. Big thanks to him for everything.
I’ve been searching online and in stores for weeks for the perfect mattress. Mattress Warehouse is my is my new store from now. They had just what I was looking for. Prices were great not too expensive and good quality. Tariq was awesome he didn’t pressure me and he explained everything thoroughly. I’m satisfied with my new purchase.
Haven’t gotten the bed delivered yet, but Daniel provided first rate customer service. A throwback; I was the only customer in the store, and he could have easily left me alone, but instead, he went through every mattress permutation there is until I found the one I liked. Would never go anywhere else to purchase a mattress based on this excellent customer service alone.
We were so lucky to have Daniel as our sales associate on our first experience buying mattresses. Extremely gentle, patient and helpful guy. And he speaks Spanish!!!! Me and my sister had an amazing experience!
Obrigado, Daniel! ;)
Great service! Randy took good care of us, answered all of our questions, and got us set up with a mattress we love!
Our person Randy make us feel wanted in the store….He was very informative about the products he sold …when we explained our wants and needs he listened and had enough patience to walk us thru to find our best fit…..Thanks Randy and I’m sure we will have many nights of beautiful sleep…Ben
I had an amazing experience with Greg. He did an absolutely fantastic job in providing great customer service to me and my husband. He was very knowledgeable about the products. He listened to our needs and provided options for us to chose from. Very professional from beginning to end. He made us feel like family. Good service is really hard to find these days, but when you do come across amazing customer service, its our duty as customers to applaud the sales representative for outstanding service and that is exactly what Greg provided was outstanding service. I can't wait to try out my new bed, I'm sure without doubt I will be satisfied and even if I wasn't Greg is definitely the man to fix it
First and foremost our buddy Greg the salesman was great. We over heard him working with the other customer ahead of us and was hoping we received the same service. He was even better! He gave us a “bed match” that gave us the best mattress for me and my wife. He did his best on pricing and adding all the trimmings. Pillow and mattress cover for a great deal. We was afraid of spending too much but Greg saved us over so much money. Please if anyone looking for a mattress come check him out. He will not fail you!
Check out mattress warehouse whenever your in need of a mattress best prices and awesome customer service. Great experience all around 😎 …
Randy was awesome & extremely knowledgeable. I can’t wait for a good nights sleep!
I never write reviews but I had to today!! Greg Smith is one of the best sales person I've ever dealt with for a online purchase!! He was kind, attentive and found me the best deal possible for a mattresses. This has been a tough year for a lot of families. Every dollar counts during these trying times. mr smith didn't just try to make a quick sale. He made sure I got what I needed at an affordable cost. He took the time to find me the best deal my money could buy and I'm grateful and so is my teenager ❤
My brother and I were very lucky to find Daniel who works at this store. He was extremely patient and explained all the steps to a comfortable, healthy bed for us. He also speaks Spanish for anyone who needs it. Obrigada Daniel! Gracias! 🇧🇷♥️ …
Excellent service!!!!!!! The manager Greg Smith was very friendly and knowledgeable. He answered all of our questions and even taught us a few new things about mattresses. With Greg's help we were able to find the bedding that we needed at a great price. Best customer service have had from anyplace in a very long time. Kudos Greg!!!!
Good price from a solid employee. Very knowledgeable about his product. Daniels posture assessment was key in finding the right support for my back.
My partner and I had an amazing experience here, thanks to Greg! He treated us like family, walked us through the entire process and gave us a great deal. I never imagined buying a mattress would be so easy and enjoyable. Highly recommend!
OMG 😱 Yesssssss!
Today was the first time in my life I have received such GREAT 👍 customer service! It’s also the happiest time I’ve been to get a mattress Greg Smith has changed our lives, he has helped my partner an I find the bed we’ve always needed. We are newlyweds so we wanted to be bed matched, it was great to have him teach us things about beds we never even knew! He’s a great costumer service representative we love his great spirit and energy. The mattress warehouse should be honored to have such a great guy holding it down! Thanks Greg we appreciate you so much !!!!!!!!!!! 🤩
I was avoiding shopping for a new mattress - but Greg S. took the hassle out of the process. He had good information on the different manufacturers, the products, and the warranties - which let me make an informed choice. He was very patient and customer focused and gave me a good deal. I would recommend him very highly.
Huge Thank you to Greg our salesmen, he was truly The Best!!! He gave my husband and I 100%. Greg listened to our concerns, explained the different types of mattresses and made my husband who is a "hard sell" at ease We were very satisfied with our choice and thanks to Greg we were able to stay within our budget!!!
Looking forward to returning for future purchases with "Gentle Greg"
Greg was AMAZING at helping my boyfriend and I get exactly what we want for a great price! We weren’t sure of what exact type of mattress we wanted, but we used the bed match technology and we were able to try out beds that matched both my boyfriend and I. Greg was with us every step of the way and informed us about much more than your average salesman would have while also making a personal connection. I highly recommend coming in and seeing Greg!
Randy was very knowledgeable and patient in helping us find something that worked for us!
Great experience with Greg! The store was closing and he took his time, educated me on each mattress and I was able to find my match! First, I laid on the “bed match” to calculate what bed was fitted for my body/needs. It was interesting technology! Did not know something like this was available. Greg made sure to tear a piece of a body length cloth protection so I could try out the different recommended mattresses in the store (due to COVID-19 precautions). Once I found the mattress that fit my budget and comfort, Greg still gave me 10% -20% off along with a free mattress protection! I feel blessed to have came across such a nice and patient guy! I can’t wait to have my mattress delivered!
My man Tyreek (sorry if i spelled that wrong). Was a huge help to my wife and i. Set us up with a Very nice mattress at a good deal and provided excellent customer service. Was very fun to do business with and will be coming back and recommending friends!
Greg was very friendly and welcoming when my aunt and I arrived in the store. He showed that he really cares about the customers and has their best interest at heart. He is very knowledgable about the mattresses and he helped me find something that was well within our budget range. Thank you so much Greg!!
I had a great experience and purchased an amazing mattress! Derrick was very kind and thorough in helping us to try and stick as close to budget as possible. I highly recommend purchasing your next mattress at this location, from Derrick😁 …
This mattress store was everything I had hoped for. It was very clean and organized, follows COVID-19 protocols had a wide variety of mattresses available, and the staff was not only knowledgeable but willing & able to help in all aspects of choosing a mattress. Greg Smith was very kind, patient, and personable while helping me find an amazing mattress at an amazing discounted price that I truly could never find anywhere else. While finishing up my order, he even took the time to provide some great conversation and helpful advice for me as a new resident in the area showing what an amazing person he is. Would definitely recommend getting your mattress from this business to anyone.
Greg provided expert advice in guiding me to an excellent mattress and box spring in my price range with no surprise fees and a price cheaper than I expected. More importantly, he demonstrated understanding of my situation and responded to my need for a prompt delivery by adjusting my delivery date. The delivery team was absolutely well organized and exceeded my expectations in terms of communication, timing, and disposal of packing material. Mattress Warehouse provides an excellent service that I recommend for anyone seeking a restful mattress!
I needed to buy my daughter a better mattress and called. I was greeted by Greg Smith who walked me through what my options were. Rarely do you find a salesperson (and manager) who you feel is looking out for your best interests and needs. From a customer experience perspective, this was absolutely one of the best!
Daniel was extremely knowledgeable and very nice. The bed match thing was a bit intimidating at first but turned out to be quite cool. Not once did I feel like Daniel was trying to upsell me.
I came to this store hoping to find an affordable deal or at least a salesman willing to work with me, and I found both. Greg Smith was a great salesman who understood our situation and was willing to help us even after we purchased a mattress. Overall great service.
If I could give Mr. Greg Smith a higher than 5 star review, I would. It took me a couple of trips to get the perfect mattress for me but he was super patient, respectful, helpful. The temperature in the store was nice and cool just like I like it the first few times. It was a little warm the last time so I wish it was like the first times.
As far as the service, I would recommend my friends to go see Mr. Smith as I know he'd be able to assist with finding the perfect match for them.
Greg gave us a Great Deal! Saved us money. He spent allot of time with my wife and I trying out different mattresses that their Bed Match computer program selected based on our sleeping positions. Very happy we went to Mattress Warehouse on City Av.
Today, I had the best sales experience at MattressWarehouse with Greg . He was a phenomenal sales associate by ensuring that I had a suitable mattress in my price range as well as in my comfort. He was very relatable and personable. Greg really made sure I was taken care of since this was my first time buying a mattress.
He is just a great person.
I would highly recommend to others!!!!
My fiancee and I shopped at a few other places before coming here. Those other stores didn't really sell us on what mattress is best for us. Mr. Greg Smith did a phenomenal job at helping choose the right mattress and took care of us when it came time to crunch the final numbers. He knows everything there is to know about mattresses and won't be satisfied unless he knows you are leaving happy with your purchase. Thank you for making our experience the best!!!
First and foremost I love this store.Everyone that help where very very nice.I got my delivery on the time like they said.I had one problem nothing major the box spring didn’t fit up the stairs and I called them back and spoke to a gentleman name Greg smith and he put in a order for them to come back and take the one that was left and bring back split box springs free of charge. And he was very nice as well.I sent my sister there and she brought a mattress as well she said the same thing. Please if you are looking for a mattress go there it is a very good experience.
A great experience of purchasing a dream mattress, they have a new technology to match your body and find the best mattress for you through artificial intelligence, that is really cool, and the sales is really friendly and keep patient to answer your question, I recommend anyone who wants to get quality mattresses to come here.
My wife and I tried several mattress company until finally visiting Mattress Warehouse. The sales associate Greg Smith was so helpful. We took a sleep test which help us choose the bed of our dreams to come. Thank you Greg for you expertise and hospitality. Will definitely recommend friend and family.
I worked exclusively with Greg Smith. This man was very genuine with showing me my best bed match. He also helped me upgrade my bed 3 days before move in. He was very professional and helped me out in every way possible. I tried Mattress Firm and did not get even close to a better deal. I walked out initially with a Queen Serta Bagian. I then upgraded to a Serta X3 Plush. Greg is the man !!!
Greg was absolutely the best! Very friendly and conversational, with the customer’s best interest at heart. I had a really great experience buying a mattress there. Felt very taken care of every step of the way!
Greg was a fantastic salesman, but “salesman” doesn’t even feel like an accurate title because we didn’t feel pressured to buy anything! We did the Bed Match test and ended up getting my partner’s number 1 choice. We’re an LGBT couple and Greg made us feel welcome, which is important to us. He was very patient and showed us all the bells and whistles just for fun, even tho we told him we didn’t have a crazy budget. We’re really pleased with what we got and there was a really large price variety and selection. Don’t waste your time going down the street!
Greg, the store manager, helped me out tremendously. He helped me through the entire process of selecting the right mattress for me and my partner with the bedmatch and finding the right bed for our price point. He was also very helpful, friendly and patient with us and found us some excellent deals. Thanks so much!
I was in Mattress Warehouse in Bala Cynwyd where Randy took care of me not only did he take care of me he made me feel like I was at home and found me a great mattress more patience that I have experienced in a long time gave me the wow experience
We enjoy our visit at your store with Gregory . He was polite, caring, and very helpful in our decision on picking out our mattresses. He was so good we a friend of ours, and she came out that weekend because she went to mattress firm in center city and was dissatisfied with the place. Gregory saved my friend $1,000.00 dollars and she got more for her money. We will be back to get more purchases.
My boyfriend and I thought we would have a long day of bed Shopping. This was our first and only stop. Tariq made our search extremely easy and he was very knowledgeable with great customer service.
Greg Smith is the utmost professional. He explained everything w needed to know about mattresses and their quality. We received a great discount and we are very satisfied. We will share the news about Mattress Warehouse City Avenue.
Greg was my Sales Associate for my first mattress purchase and he helped make my first time experience A very seamless and enjoyable one! I would recommend shopping for your mattress or bedding needs at this location for great service from an extremely helpful associate in Greg! Thanks again!
I had the pleasure earlier today to purchase my 2nd mattress from Mattress Warehouse. Today Alison assisted me in making my selection. She is extremely knowledgeable about all of their products which made it so much easier in making my final selection. Additionally, Alison is very easy going and friendly which added to the whole experience. I would highly recommend this store and they have a great selection too!
I have been searching for a new mattress on and off for about a year. I visited several stores, such as Raymour and Flannigan, Macy's Mattress Firm, etc. I even looked on line for my perspective new mattress. While it is extremely important I find the right price. comfort and reputation are also high on my list. Additionally, customer service and knowledge weigh heavily in making my final decision on where I spend my hard earned money.
So as I continue my search, I visited your location a few days ago.
I must start off by saying. Kudos to Greg Smith. As soon as I walked in your store, I was greeted immediately. Greg was extremely professional and provided what I call the "Ultimate Customer Experience". He took the time to listen to my needs and asked follow up questions for further clarification and to make sure I would get the perfect mattress for me. I had no idea of the variety of mattresses I could chose. I did not consider how my sleep position, any medical issues,( such as allergies), my pet and other factors would need to be taken into account when purchasing a mattress. I actually always thought you buy a mattress for your bed and sleep. There are so many important factors i never considered or thought was necessary.
Greg not only took that time to explain in detail; he was very kind. This is so rare in today's world.
I found myself feeling as a valued customer and know I would return for my future purchases.
I also need to mention how clean and well lit the store was and made for a very pleasant shopping experience.
As I mentioned previously, I Have looked elsewhere to purchase my new mattress. However, my decision is made.
Mattress Warehouse will have not only my business, but a lifetime customer. I'm definitely referring to my Family and friends if they ever need a new mattress. I know like me; they will not be disappointed 😊.
Great experience if you’re looking for a bed in person. Greg was very awesome and didn’t waste my time in bogging me down with salesman talk. He gave me exactly what I was looking for for less than the price I expected. Overall, great experience!
Diane was very patient with my husband and I as we hopped on and off all the beds around the store to try and find the "perfect" mattress. She made an effort to understand our personal needs and provided educated feedback about what mattresses would be best for our bodies, sleep behaviors, etc. Our husband and I couldn't get there until after work and it took us longer than expected to find a mattress, but Diane still went out of her way to greet us and help us through the process. She even stayed after hours, which we didn't realize until afterward because she didn't give any indication of this. Great customer service. And great experience. :)
We were very pleased with our service. Reheime gave us excellent customer service. He answered all of our questions and made us feel comfortable with our purchase. I would definitely recommend the Mattress Warehouse in Bala Cynwood!
We worked with Greg and he did a fantastic job helping us pick out our new bed! He is very knowledgable and was able to work with us to get a fair price ! Would recommend him to anyone looking for a new bed !
5 🌟s!!!! Alison is the greatest!! Got a great deal on a great mattress and I'm sleeping like a baby! She really went the extra mile to make sure me and my wife got the perfect mattress, she even stayed late for us. We ordered it Saturday night and received it early Tuesday. I'll definitely be shopping here again.... Thanks again Alison
Greg was an incredibly kind, patient, helpful, and knowledgeable sales representative. He put no pressure on me to make a decision or buy, and he was very generous with his time. One of the most pleasant sales experiences I've had.
Greg at Mattress Warehouse made my day today. He was so kind to me and patient with me. He was very helpful and professional. I am very grateful for my experience with him, and I highly recommend the location of Mattress Warehouse at Philadelphia-Bala Cynwyd.
We started at their competitor down the road, and left due to slow service and prices. Met with Greg at MW and he is the best ever! Great service, extremely knowledgable, understood and kept to our budget, very friendly. Made going in on a busy Saturday afternoon with my infant daughter in tow a breeze. The best!
We had a great experience at the mattress warehouse,Daniel was very professional and helpful,he got us what we came for at a decent price.
Thanks Daniel.
Greg is a very professional and helpful salesman. He knows the business well and he has a customer for life. Sent several families to purchase from him and will continue to do so. Mattress Warehouse is lucky to have him.
I bought two amazing beds, box springs & frames today from salesman Greg Smith. Greg was great! He was thorough, knowledgeable and so helpful. I highly recommend Greg Smith at Mattress Warehouse for your next bedding purchase.
We had saleman Greg he was awesome. We weren’t sure if we were going to buy, but he was so nice that we ended up buying today!!!! If your looking to buy a mattress and want a great experience ask for Greg.
So, I have been looking around for mattresses in the area and visited a bunch of stores (At least 10+ in last 2 weeks) both in Bala and adjoining suburbs. My search for a good mattress at an awesome price ended when I met Mr. Greg at Mattress warehouse. I have to divide this review in 4 parts as this was a combination of 4 factors
1) COVID Safety:
Compared to other competitors and mattress stores Mr. Greg gave us a full sheet of disposable bed cover before trying on the mattress and also asked to have the shoes off. The most I have seen other stores doing is giving a pillow cover max or some just hand sanitizer when you enter etc. I can confidently say among the stores I visited this one was the most hygienic. For stuff like mattress you need to lie down to get a proper feel also at the same time this can lead to a lot of contamination, so I really appreciate as a customer for the company upholding these safety standards during COVID.
2) Technology:
When I visited, I explained Mr. Greg I had a back problem so unlike straight away suggesting mattresses he took me to a pressure sensing bed so the software can generate a list of ideal mattresses suited for my body. I first thought it might be a gimmick but when I tried the mattresses suggested in the list it was pretty accurate as 4/5 options were close to what I was looking for so it really narrowed down the search. It’s something similar to how CVS has those Dr Scholl’s pressure sensing machine for foot insoles. The software asks you about 7 – 9 questions (nothing invading privacy) but the end result is worth it. In the mattress segment Sealy, Beautyrest, Serta have flooded the market with different line ups, some are even exclusive to certain brands making it even more difficult to find. So, unless you find are a very very experienced Sales rep with a plethora of knowledge about mattresses, chances are they will just uptalk the mattress they have in stock. The machine really takes away a lot of that risk, quickly analyses across thousand of models and gives you your custom list. Overall a nice addition to have in a store as I did not see it at other competitor stores
3) Delivery:
Unlike some major brands they currently have delivery scheduled on time despite general COVID shipping delays. Some brands offer free curbside or charge 50 to 100 for delivery, or the mattress is overpriced and they include free delivery. Mattress Warehouse provided free delivery and white glove service and I did not have to pay any unnecessary extra insurance/mattress protection fee. Simply the price you agree on with the dealer and state tax. Also, box spring was included with all mattress purchases and they even had options for adjustable bases at decent prices.
4) Mr Greg:
I had a great experience buying a mattress from Greg. I reached late around 20 mins before close, he did not rush me at all in fact I was there till 9 and at no point it felt he was in a rush to make a sale. He was very informative about the mattress types and how they differ from each other while stating their pros and cons both from a manufacturing and customer reviews standpoint. My mattress was delayed from another store and hence I visited this store to buy a new one and hoping for a quick delivery. Mr. Greg was able to secure a quick delivery time slot for us at no charge and as mentioned above it was white glove service. Apart from all this when I finally found a good mattress, he gave me a very good price on it thus making it a great experience. Also, he has that good person genuine vibe, always helps to close a deal!
This was honestly the best experience I’ve had! Thank you so much to Greg Smith, his customer service skills are exceptional and he has made this process as smooth as possible. I absolutely love my Serta mattress! Thank you again Greg!
Great experience with Greg Smith! He did a wonderful job making sure we found a quality mattress best suited for us while also giving us the best prices! Highly recommend!
Great experience! Never felt pressured throughout the whole process. Raheim was amazing! He gave us plenty of options to choose from and was super friendly the whole time. Very accomadating, nothing but great things to say about Raheim. Walked in as a confused customer, left as a very satisfied one with a great comfy mattress.
My husband and were in the process of buying a house, we went to the Xfinity store to return some items. We decided to window shop and look at some mattresses at Matress Wharehouse, we met the store manager Grag who is very friendly provides and excellent customer service. We explained that we will be back to buy a mattress. We look around for mattresses at other places, but Grag customer service stood out so much that we decided to come back to the store. And I’m so happy we did. Greg and I have a hiccup with our purchase, nevertheless Gray and Cliff The District Manages took very good care of au when wrapping up with our purchase. I would recommend any one to come to this location to purchase a good quality mattress. I now consider Grag and Cliff my friend. And we will definitely be back to purchase more products again. Thanks Grag and Cliff for your great customer service and hard work.
Tariq was amazing and was able to help us finally find a bed. I will definitely send more customers if possible.
Greg S. & Alison was a great help in choosing the best mattress for my back.
They very friendly and understanding in ur price range. No only comfort for ur back, but ur pockets to. So get over there check them out.
Greg Smith is the man! Bed match might sound crazy, but it's perfect! Greg suggested the mattress that was best for us, not best for him or the business! That's exactly what you need when shopping for a mattress. Thank you Greg for all of your help! We appreciate you!
Greg was very helpful, professional, attentive and excellent salesperson. Gave a very good deal on mattress that we purchased on Oct 4, 2020. I would recommend anyone to Mattress Warehouse of Philadelphia ask for Greg..
My experience at Mattress Warehouse has been pretty good . Even after the mix up both sale associates worked hard to correct the problem. I really appreciate Gregory Smith for everything he has did for my order he made it very satisfying.
Very courteous, skilled & patient staff. Loved the "bed match" system. It helped to guide me toward the best bed for my physical needs.
Awesome customer service! Greg is the man! Thank you very much 👍🏿👍🏿 …
I thought the salesman Raheim was helpful and good at working with us. He wasn't pushy, he didn't try to over-do anything. He showed us the options and let us take our time at reviewing the options. He showed us the full spectrum of options and let the quality of each price point speak for themselves. Also was a good listener and made us feel comfortable as we closed the sale. Thanks again, Raheim!!
Went to get a mattress for my daughter's apartment. We were greeted by Don who ask some questions to find out what we were looking and what our price range was. Everything he showed us was in that range and he obviously knew a lot about mattresses. She found a very comfortable bed with a great deal (400.00 off the list price) and we were good to go. A great shopping experience. Thanks!
Alison has been helpful guiding my gf and I in our mattress journey. To be honest I was worried about the pricing of the bed until we pulled the trigger and got help with financing. We definitely will be sleeping well. If my snoring doesn't wake her up.
We came here for the mattress match technology (especially since my partner and I have different preferences) and went with one of the recommended mattresses. Greg was very helpful all along the way, and patient with us as we tried out a lot of beds
Mr.Greg helped me and my fiancé out so much! He was a blessing to our purchase! Such as good person ! He need to be promoted ASAP! I wouldn’t purchase any bed anywhere else! Feel so good about our purchase !
We entered the store and was welcomed and recognized by the saleperson Greg. He answered all of our questions with details and allowed us to make a decision WITHOUT pressure. I dreaded going to buy a mattress but Greg made the experience GREAT. Thank you Greg and we will be back again.
Thanks
Darien & Barbara
We are so pleased with the staff here. Diane and Amber provided us with great customer service, introducing us to all available choices so we can make an informed decision about our mattress. Thank you Diane for your professionalism and the experience.
I am Sleeping like a King on my new King Sized Kingsdown mattress!!! Thank you Tariq for making this experience seamless and getting me the best price, you are the man!!
Very nice people and works with you to make the deal great …
Mattress warehouse was so cool, friendly, very helpful! Had a lot of deals going on! Got a great discount on both mattress & box spring. Got a cool body match for a mattress that match my Mom’s body type!
We visited the Bala Cynwyd store to do a comfort exchange when we realized that the mattress we had purchased was giving us low back pain. Not only did Amber help us to find another mattress that would work for us, but she also went out of her way to get us the best deal! Mattress shopping can be challenging, but Amber made it a very pleasant experience and she gave us the personalized attention we needed to find a mattress we will be happy with!
Greg was awesome, honest and didn’t apply any pressure. Genuinely wanted to know what makes you happy and he will do his best to accommodate your needs. He helped my brother get his first mattress today whhhoohooo!! Thank you Greg!
Our salesman Greg was courteous and professional. He made sure that my needs were quickly satisfied and spent the time with us to get it done. I would highly recommend Greg and the store.
Greg Smith is the man to see if you are looking for a great, well informed sales person at mattress warehouse in the Bala Cynwyd store. We drove up from NJ, picked up our 86yr young mom in Germantown and drove to Bala Cynwyd. Gregg was kind, patient, answered all of our questions, and assissted us in purchasing the perfect mattress and box spring for mom. She couldn't be happier. Gregg was professional and provided an outstanding customer experience.
Derrick who waited on me, was very polite and very helpful. I will definitely be back to see him on April 1 to finish my purchase. thank you!
I came to Mattress Warehouse looking for a mattress, not only did I receive a great mattress but the customer service was impeccable!! Greg was a great help, I appreciate you for finding a mattress within my budget. 5 stars for me.
We Had a Positive buying experience here, Greg was great to work with and id refer him future business as well. After walking us through some options we left to visit another store. before leaving Greg asked for the opportunity to beat other pricing that I might find, We ended up coming back and buying from him.
Walked in for the first time today with the intention of buying a new well needed mattress and was immediately overwhelmed with the salesman who sat at his desk and yelled from the other end of the store about pricing and products after we informed him that we were shopping around and might consider Mattress Warehouse if we find the perfect mattress. He continued making comments about certain services being available only to people who "actually come in to buy" and how the expensive section might not be for us, and how wrong we were at how we tested beds. We felt that he assumed that we weren't purchasing and just wasting time, which turned out to be the case due to the overwhelming information yelled at us the second we stepped in the store. The comments about "people who actually come to buy" and "that price range might not be what you're looking for" offended us thus forcing us out of the store and to a different business. I've never felt so unwelcome in a place of business. 3 stars because im sure there are other sales people in this location that are great and wouldve given us a warm welcome, helped us , and also given us space and time to talk until we were ready. Im sad I didn't get the great experience as everyone else in the reviews.
Greg is professional, personable and a no pressure salesman. He will accommodate your every need with his vast experience and knowledge of the mattress business. If he can't help you....you can't afford your own pocketbook! Kudos!
Mattress warehouse on city line ave is the place to go to get the perfect mattress . Ask for Greg smith he is so helpful and knowledgeable on every mattress in the store! He is patient and always put your wants & needs first thank you Greg for helping me find my perfect mattress iam so happy that I came to this store
What a great experience!!! Called 15 minutes before the store was closing because I needed to grab a full size box spring. Greg told me no worries he’d wait for me. When I arrived he took his time to make sure I was completely satisfied. I will be returning for a new mattress for myself as well.
I stopped in to get a mattress today . My sales person was Greg Smith and he has excellent customer service skills . He also gave me a great deal , the mattress I purchased is very comfy .
Sales associates G. Smith and D. Johnson assisted me for my visit back on the 4th of February. I came in very distressed and in a panic. It was so bad that I actually experienced a panic attack. (How embarrassing , right?) They didn’t make me feel judged- offering special attention and advice. They were very down to earth and personable. Both were genuinely concerns with my well being but also stayed professional and offered great customer service while doing so. I will forever be a customer here for this reason. Thank you.
Daniel was the best. He helped me so much. I highly recommend ….
Greg was extremely helpful and accommodating. Gave me a nice tour of the place and matched me with a mattress that fit my body type. Definitely ask for Greg if you need a mattress.
I stopped in to get price quotes on mattresses. I was helped by Amber and she was great! I told her what I was looking for and my price range. Amber readily helped me find the mattress I was looking for. She was great! I ended up getting two mattresses for the price I was looking to spend on one! Great deal!
I had a really good shopping experience. Alison was very knowledgeable and took her time to explain everything about each mattress. She took her time to make sure I found the perfect match.
My boyfriend and I had a great experience with Diane and Tim. They listened to what we were looking for, were very patient with all of our questions and concerns, and helped to work within our budget. On top of that they were incredibly friendly and kind and a true pleasure to work with.
Diane went above and beyond to help me find the mattress that fit my budget and my new headboard! She took her time and diligently worked to make sure that I got the mattress and the foundation that I wanted and we had fun while doing it. I will definitely do business here again!
Greg Smith was a true blessing to me. I had to find an apartment quickly and had to furnish on a budget. And he really showed excellent customer service.
Greg Smith is the best salesman at mattress warehouse. Greg Saved us tons of money and now my mother gets to sleep comfortably in her new Serta ×5Hybrid adjustable bed
Randy was an excellent sales person at the Bala Store , he is a keeper. Best sales person ever.
Randy was great he was so helpful thanks
Margarita Santiago, Don !! was very professional ,showed me many mattresses and was very patient about it answered all my questions.. He made me feel soo comfortable. The mattress that he suggest it was a good one and it was on sale thank you for all your help. Don I would recommend him to family and friends thank you Margarita😁 …
If you wonder why this place have such high reviews, that’s for a reason. We had a disappointing experience down the street, and saw this thinking give it a try. We are glad we did, we bought a mattress a set of pillows and a mattress protector. Greg really helped us finding the mattress for us.
Alex was patient, helpful and knowledgeable.
Daniel is amazing!!! So nice, friendly and knowledgeable!!!!! We even got a senior citizen discount! Go see Daniel today, you won't be disappointed!
Greg Smith is the absolute man. He was very helpful and wonderful to talk to. I would highly recommend him to anyone looking to buy a mattress.
Greg was very nice and personable. I got a great deal on my daughters new mattress and box spring. They even gave me free delivery.
Love our mattress! Alison took the time to make sure that we left feeling comfortable with our purchase. We were very happy with our whole experience!
This review is long overdue. However, I wanted to report how amazing Don was helping me find the perfect bed. He also adapted to my horrendous schedule for delivery and dealt with the red tape of my apartment complex in the most efficient manner. Thank you for everything!!!
Today my brother and I had a wonderful experience at the mattress store!! Mr. G explained everything and help with us get a great deal with a new bed!!! I’m ready to a new mattress after the deal my bro got just because...thanks Mr. G 💯 …
I went to Mattress Firm before coming to Mattress Warehouse and what a mistake! Horrible selection and most of the mattresses were over $1,700.00. Mattress Warehouse has a wonderful selection with fair prices. Plus the salesperson, Greg S. is the man!
Don was very knowledgeable about the pros and cons of the various mattresses. His easy manner and willingness to take time answering our questions at the end of the day on Father's Day prompted us to make the purchase before we left.
Very good service, took the time to let us check out many beds. I have a lot of back pain and needed extra attention and support from staff. The deal was good, manager very willing to give a discount.
Awesome. I was extremely pleased with the entire experience. I saved a ton of money and got a tremendous mattress.
I would highly recommend Greg Smith for anyone who needs a mattress!!
Super friendly, attentive, honest, and helped me select a mattress based on my needs and budget and didn't get something I didn't want pushed on me. Delivery was on time, quick and loving the mattress. Would definitely recommend.
Diane showed me a few different options within my price range, set me up with Bed Match, and helped me find a mattress that could be delivered the very next day!!! Excellent service. Very pleasant.
Greg Smith and Alison Hale were amazing! Super friendly and worked every angle to give me a deal! I would recommend these guys to anyone!
This place was wonderful. Greg Smith was amazing, I received great services and prices..I recommend going to see him if you are looking to purchase a new bed!
I felt Greg Smith was a very detailed oriented salesperson, could not be more gracious & knowledgeable & I would refer him to anyone who is looking for mattresses !
Greg Smith is the store manager and he is extremely helpful! Got a great deal on a mattress that I can’t wait to use!
Greg is an excellent sales man very polite and he knows his mattresses very informative it was a great experience haven't shopped for mattresses for 10 years so he was a great help thanks Greg Smith
Had a great experience here. Greg did a great job, was very helpful and was with us every step of the way. Good prices, safe and clean store.
Excellent customer service at this location. Our salesman Greg was phenomenal and very knowledgeable. I highly recommend this store for your mattress and pillow needs!
Raheim Reid of the Bala store , provided top notch customer service. Raheim’s knowledge coupled with his patience made my experience of purchasing a mattress the best ever!
I purchased a mattress this evening the sales representative Greg Smith made the entire experience easy. I know I’m going to love my new my mattress.
Thank you Greg for the great advice on choosing our bed!!!! You made our experience great and easy. Will be recommending Mattress Warehouse to everyone i know!
I came in to purchase a mattress and the manger Mr.Gregg was very helpful and patient, tried many mattresses and found one that fit everything was good. Business and service was good.
I flew in from Calfornia and needed a new mattress the same day. I called Greg Smith who told me to come on in, and he could assist me. Within an hour I had chosen, paid, and walked out with a new mattress!! Thanks so much Greg!
Great experience! Large choice of beds, great service, good discount. We just came in and didn't bother go check other stores. I recommend
Great salesman ship, very knowledgeable about all mattress. Would refer to all who looking to buy mattress, mattress are very comfortable.
Allison was fantastic! They were able to customize a mattress that fit my needs perfectly. Would definitely recommend.
Greg was a pleasure to work with. Great service, made sure we got a price that worked for us. Can’t recommend highly enough.
Mr Greg Smith and his boss, Cliff, were extremely knowledgeable and guided my decision for the perfect sleep mattress. They answered my questions and I left very satisfied.
Diane is an awesome salesperson. She is patient , knowledgeable and extremely helpful. We are very excited to have a new mattress!!
The salesman was courteous and very helpful. He took his time to ensure that my friend’s purchase was within his budget.
Great experience with Greg! Very nice a friendly was knowledgeable and gave us great deals with our mattress.
Greg was phenomenal! He was attentive, knowledgeable and worked to give us the best deal. I will definitely be back.
Awesome experience and love my bed with adjustable base. Great customer service by Alison, Lawrence, Greg. Appreciate all of the help!
My experience with Mr Greg Smith was excellent from the time I walk in the door he is very professional pleasant and kind his knowledge of my purchase was very helpful
I would come back just for his service any time
Amazing visit! Greg was very helpful at this location and helped us purchase the perfect mattress. Very pleased.
Greg Smith gave my mom an awesome price for a mattress! He was so attentive and catered to every one of my mom’s concerns !
The sales associate Greg, was well knowledgeable about my boxspring needs. Great job Greg and Mattress Warehouse!!
Diane was super helpful and lead my fiancé and I to the perfect bed for us within our price range. We’ll be sleeping soundly for years to come!!
We were impressed by the store’s technology and the superb service we received from Greg. He was friendly, kind, and extreme helpful.
I purchased a Queen Serta Euro top today and my salesman Greg Smith was amazing he mad sure I got what I was looking for thank you for your service and I Can’t wait for my mattress to arrive I’ll be back for more pillows 👍🏾👍🏾 …
Greg and Alison were incredibly helpful and kind. Absolutely wonderful experience at Mattress Firm, and 10/10 would recommend!!!!
Very knowledgeable sales representative of the his inventory. Very professional did everything he could to satisfy us. He even reached out to his mentor for his advice and assistance.
Hi my name is Lai-lani Deacons and I just purchased a Cerner hybrid X7 mattress I got a great deal at a great price I also purchased a Somos premier just will base also discovered very great in at a great price as well I’ve received great service and I recommend everybody come to mattress warehouse and asked to see Greg Smith He’s very knowledgeable of the product that he sells great customer service.
My sales rep was Diane, she was very courteous And helpful. She explained the process of delivery and make me feel very comfortable with this sale
Angie was a great sells person, she helped me out with everything I ever needed. She was very respectful, patient and kind.
My wife and I went into this store not expecting to purchase, as this was our first store. However after speaking with Amber our minds changed quickly. Amber was very patient and kind and we would definitely recommend this store!
Diane is lovely. I appreciate that she listened to me and didn't try to sell me more than what I needed. I'm confident that I will be happy with today's purchase.
Greg is the Man! Excellent service and knowledge. Did I mention great discounts? THE place to go for a mattress. -Jack
I just purchased a mattress and Greg was amazing. I took my time to find the right matress and felt no pressure to make a purchase.
Ms. Alison is a very nice sales lady who worked within my budget. I recommend Mattress warehouse , because of their fair pricing
My mother and I stopped in to look for a mattress and Mrs. Diane was a great help! She helped us find the perfect match for my mom. Thank you!
Mr. Smith was very knowledgeable, patient and very helpful. I would recommend his expertise to anyone interested in purchasing a bed.
Amber & Don were very helpful I ordered a full size mattress for my granddaughter.Amber took her time
With my picky teen grand the price
Was right and they made us feel very
Comfortable we will return soon
Received great discounts and customer service was amazing. everyone there was friendly and professional and worked with me to meet my needs. Definitely recommend this location to anyone
Great selection, all price points. Greg Smith is awesome. Knows his products and really there for the customer.
Mattress Warehouse is a great place to shop for mattresses. Amber was extremely friendly and helpful. Start here first on your mattress journey!
Alison's at the Bala Cynwyd store was so patient and knowledgeable.. Shhe gave us a great price and delivery was super fast. Go see Alison
Came with my friend to buy a mattress and was helped by Allison who was very lovely. In and out with mattress purchased in less than an hour!
I had a great experience shopping here. Dee and Greg were very helpful and made picking a mattress easy.
Greg was fantastic! Super supportive and helped us find what we needed. Definitely recommend!
I stopped in today and the service was great! Thanks Greg it was a pleasure doing business with you. I appreciate the great discounted prices.
I had a great experience with Greg and Diane. They were so nice and also supportive. Highly recommended!
Greg was very helpful and made the process easy! Good deals, no crazy up selling, a pleasant experience!
Randy was professional, kind & knowledgeable beyond belief. Cannot recommended this place more!
Mr Smith was excellent in sales, I appreciate his professionalism, he did a very good job
Diane and Tim were very helpful Diane assisted me with picking out a mattress that was at my body type and my price range
Greg was very helpful love my bed! He went above and beyond appreciate you!
Had very good experience at this store due to Ms.Allison. showed me every thing I needed to know on buying a mattress.
Derrick was great! I'm looking forward to getting the mattress. Jarla
The sells guy was very nice and friendly. I recieved a very good deal and is very happy with the services I received.
Greg so informative & charming. Best service we’ve had since we left Virginia. Thanks for The Northern Hospitality. LynnDot
Daniel was a great salesman
Randy was terrific
Greg’s customer service
Alison was attentive and gracious while assisting me, I was very pleased with my experience!
Came in with my wife. Alison's did a wonderful and excellent job. Would recommend to anyone.
Ms Alison was a great salesperson! I would recommend her and Mattress Warehouse to everyone!
Mr.G was great !!!! I came in he gave me great deal nd I love new bed 💯💯💯💯 thank you Mr G. …
Greg and Diane were cheerful and helped us efficiently find a good mattress.
Saw Diana at mattress warehouse, found a mattress that fits my needs and budget. Great service she went above and beyond to make sure I was satisfied
Greg Smith was very helpful in choosing a pillow. I highly recommend this store and Greg.
Thanks to Greg I got the perfect mattress for my son and the price was sick!
We got a really great deal on a mattress and boxspring. Greg was really great.
Greg Smith was wonderful super helpful and made sure we got everything we needed. Highly recommend him
Greg Smith was very welcoming and helped me find the mattress I needed.
Greg Smith gave me great service & excellent prices. I’ll recommend and will definitely come back again in the future
Greg Gave Service & Great Pricing Discounts to help my Senior Citizen Mother.
Diane is super awesome rep. Please ask for her when you visit the store. Great deal!
GREG SMITH AND THE MATTRESS WAREHOUSE OF PHILADELPHIA WAS VERY GRACIOUS AND PROFESSIONAL WITH THEIR SERVICE. GREG EXPLAINED THE DIFFERENCES IN THE BEDS AND WHICH ONE WOULD BE GREAT FOR ME AND MY FAMILY. I WILL BE BACK AGAIN
Greg did a great job walking through the whole process and giving me a great deal
The salesman, Raheim, is amazing! We loved our experience at the store.
Great service. Very helpful. Diane got me the perfect bed for a great price
Alison was very helpful throughout the entire process and helped us find a great deal.
Craig Smith helped me a lot and gave me a great deal on an X1 Serta great salesman
Gregg smith was great help with me finding the right mattress. Very friendly guy
Mr. Greg Smith Was Awesome , I Definitely Appreciate You’re Services And I Will Definitely Return
I had a wonderful experience today with my sales associate Ms. Diane she was very helpful in every way. Thank you Ms. Diane 😉😉😉 …
Amazing place, amazing service, and amazing prices. RR0G was very courteous and knowledgable. Thank you.
Mr. Greg Smith is very professional and works very well you I recommend everyone to stop by and see him.
Diane was not only wonderful but Extremely knowledgeable and Patient. Amazing Experience!
Its awesome customer care. Diane explained very nice. Nectar matress is awesome
I really appreciate all of your time help and patience with me explaining to my understanding and learning about mattresses
Randy was awesome!
I had a great experience working with Diane. Thanks for the quick service!
Great business really appreciate the kind man that waited on me thank you
He was great in helping me find a mattress and gave me a good discount
Diane was great, got my son's mattress set up quickly!!!
Randy was very helpful and provided extensive detailed information
Greg and Allison were kind, knowledgeable, and saved us money.
Customer service was great ... if you come here speak to Allison ... she was great ....
Just got a queen size mattress and box spring for a great price that's Greg smith
Finally sitting here with Greg and by gosh he’s very friendly and knowledgeable!!!
Greg has been very helpful and knowledgeable with the the products. Very friendly, too!
The sales man Derrick was a great help at this location
Great service, were very helpful in ensuring we got a good price.
Great prices, Greg & Alison had great patience and good customer service
Great salesperson, very knowledgeable of the equipment and spoke in language that we could understand!!
Diane gave me great service with a great mattress to go along with it
I received great service from Greg smith & great pricing on my purchase
Amber was friendly and patient and helped me find the right bed at the right price!
Make sure to go see Greg, he gave me an EXCELLENT deal!!!
Great experience, highly pleased.Ms Diane took good care of me.
Mattress warehouse is a wonderful place to get what you need for your bedroom .
Professional staff, Good deals and quality service. Ask for Clifford!
Alison was extremely helpful in our recent purchase
Amber was amazing she found the right bed at the right price
Great customer service Greg was pleasant helpful and patient
Very helpful in finding a great affordable mattress!!! Finally 😊 …
Diane was
very helpful with my selection ,I was very happy with the help.
Don most personable. Found a bed $800 under my budget.!!
The bed I choose is soft and cool 5 stars all the way
I had a great experience, very accommodating!
Greg Smith was very courteous and informative.. !!
Great service
Great price
Clean bathroom
Highly recommend
Good service and excellent help. Thank you Mr. Greg Smith
Wet personable and directs you the right way for the right fit and budget😊 …
This experience was great and efficient. Diane Was excellent.
Had a great shopping experience. Friendly staff and wide selection.
A1 service. Greg was fantastic.
Great Service & Great prices from Greg. Smith.
Great experience, great people, greg smith is the best
Dianne treated my lady and me with care and when buying our mattress
Helped us get the perfect bed
Ask for Greg Smith. He will take care of you!
Great service, Allison was fantastic
Really great service easy to talk
Diane is very nice and helpful.
Diane Provided great service for us
Excellent customer service!
Diane was very kind and helpful
Mr. Greg was great!
Very great, efficient, knowledgeable service!!
Diane was very helpful.
Great experience with Diane!!
Service was professional and outstanding !!!!!
Execellment service by Greg Smith.
Alison is the best!
Great experience with Diane
Amber was great!
+ 5000 stars