Reviews of Mattress Firm Exton. (Mattress Store) in Philadelphia (Pennsylvania).
Mattress Firm Exton
224 N Pottstown Pike, Exton, PA 19341, United States
Description
Information of Mattress Firm Exton, Mattress store in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Exton
Sunday
10 am–6 pm
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–9 pm
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Reviews of Mattress Firm Exton
Marilyn Herr
SalesManager Barry was extremely helpful & considerate in helping me select the best mattress for my use. Deliverymen Rony & Dario arrived on schedule & quickly, efficiently set up my new bed.
Very impressed with the kind, professional manner of these 3 gentlemen. Have already recommended this Exton Mattress Firm store to friends.
Dinesh Sid
I purchased a king and a full mattress from this store, i had zero knowledge of the mattresses, but , Barbara (store manager) was so nice to take time to not just explain but also to demonstrate how different matters mechanisms work. She gave me plenty of time try & was never pushy. Anddd to my bigg surprise I got the best deal and She was kind enough to squeeze the numbers to fit within my budget. I strongly recommend this store… ask for Barbara.
Alexander Steltz
This is the best mattress destination on entire planet, I went in here, tired desperate for help, I’ve been to many mattress destinations before, and no one could help me find a peaceful Slumber. My life was falling apart, I wasn’t sure what to do. And then I stumbled into Mattress firm in Exton. I walked through the door and was immediately greeted by a young man by the name of Mike. Mike is a Mattress God, thank you not only did he know everything about his inventory but he knew exactly what I was looking for in my price range, Mike set me up with the perfect mattress and I have been sleeping like a baby. Before, my life was falling apart my friends weren’t looking at me the same, and then I met Mike. And he set me up with the perfect mattress, now I sleep like a newborn baby with a full stomach. Thank you mattress firm and thank you Mike!
Keeleigh McGowan
I was so thrilled to have Mike from the Exton store be so knowledgeable and insightful on what I liked for a mattress and within seconds, he knew what to do. He didn’t try to oversell and was very genuine with my mattress purchase. Mike is a great asset to this store and he was very nice to work with. Thank you for making this process quick, easy, and affordable. I highly recommend him to new customers!
elethea gilbert
Hello! I have to be honest. I normally do not like going furniture shopping because the salespeople are always hovering and trying to upsell you. I didn't feel that way at all when coming here to get a new bed. Barry was great. He listened to what I was looking for and worked with me on getting the best price that worked for my budget. I highly recommend going here!
Alison Bruenderman
We had an awesome experience yesterday!! We bought 3 new beds and got amazing deals on all 3!! The staff is fantastic and very knowledgeable. Highly recommend:)
Patrick McKenna
We have purchased mattresses three times from this location and have had a great experience each time, most recently with Larry. Good customer service and nice selection. Catch them on a holiday for a great sale.
Kevin Graham
Went in looking for a quick purchase of a mattress for my son's room. We were promptly and politely greeted and shown several options that are available in the full size we needed. There was no high pressure sales and my son was allowed to test mattresses to see which one he liked. We were able to purchase a nice foam mattress just as my son was hoping and at a reasonable price.
Aurora Kan
I worked with Larry. I initially called in with questions and Larry answered all of my questions and I decided to come in the next day to check out the mattresses. Larry listens to your needs and talks you through your options. I learned more about the different options available to me and Larry helped me narrow down my options.
If you’re looking for a new bed, and want a sales rep that listens to your needs then Larry is the guy to see at this store. Also, if Larry is taken, Barry aka Rock, is also a sales guy that listens to your needs and is also great to work with too!
I left the store very happy as all my questions weee answered and am ecstatic about my purchase!
Jerry Alaxsonj
My good friend who does shopping and selling homes picked this bed out as iam unable to travel. It looks great and salesman on phone was great. Thank-you
Abby Shapiro
I was helped by Mike and the DM, TJ. They were both super friendly and nice. Love the jokes and humor that came along with the experience. They really made it more enjoyable and not so stressful. They worked with my budget and getting me the best mattress for my tricky situation. It’s the2nd bed I’ve bought from this store and I always have a great experience their. The staff is awesome and would definitely recommend going!!
Keith Richardson
Barry was great to work with. We got there 15 mins before closing and he stayed late to make sure we were happy and answered all our questions. Highly recommend!
Andrew McGarry
Worked with Barry (Rock) to purchase our new mattress. Rock was very helpful and he was able to get us everything we wanted within our budget. He was very knowledgeable, professional, and friendly throughout the process.
Kelly Butterworth
Michael was very knowledgable and honest. Didn't make us feel pressured to buy any one particular mattress, but helped us find the right one for our daughter. Made the process fun and easy!
lisa Keeley
Great experience! Larry listened to my sleeping needs and narrowed down what mattress would be the best fit for me. Excited to get my new mattress!!
Nancy Van Ness
Service was good but charged for delivery and take away of old mattress claiming everyone charges for this service. I just called Raymour and Flanigan and they don't charge for this service. Wish I went there first.
Jeanne Tashie
Barry made my family feel completely comfortable in the store and went above and beyond in helping us make the right decision on our new mattress!
Gina Gabriel
Great experience! Recommend going here if you want great service from Barry.
Harry Nardi
Bruce (roc) helped me get a bed frame for my new bed. He was super helpful and personable 10/10 recommend this location. Great prices, great service.
C S
We met Barry “Rock” and we were happy with our purchase. He was very nice and helpful. We told him what we wanted, and didn’t want. He listened and we were able to pick the perfect mattress! Thank you again Rock!
Judy Cary
Excellent service from Mike. Very informative and gave us different options to compare comfort. Would definitely recommend. Pricing was excellent.
Cassidy Lang
Mike was great and very knowledgeable. He was not pushy, he felt like a consultant and not a sales rep. Highly recommended!
Crystal Miller
Mike was very knowledgeable and helpful while we looked for a mattress. He made the mattress buying experience less of a chore. Would recommend this location.
Stephanie Callaro
Great experience! Told him what we were looking for and closed the deal very quickly. Nice professional young man.
Jane Lash
I am a repeat customer and Larry looked up my past purchase of 2 yrs ago for the type of mattress I bought. Although the mattress was discontinued he called around and found one for me and is holding it until we can move into our new townhome from a different state. Larry was extremely helpful and I’m glad I called this company’s store again. I live in indiana this store is in Pa and I could have called any other store but I’m so happy I called the Exton Pa store and I received great service in the store just like my past purchase. I will buy from this store again if needed and would highly recommend them. 5 stars for sure.
Linda Tracy
Mike was great, got us in and out in minutes! Great personality! Glad we stopped by. Delivery in one day! Super Mike!!
Barry Bank
We saw all the competition. But Mike Berman was the best informed, patient, mature beyond his age and honestly interested in helping us. Exton Mattress Firm, you got 5 stars
Jim Gardner
The sales rep couldn't have been more helpful and courteous and it was a good deal
Reese Lopez
I had a great experience with the Gentleman that helped me out he was very informative very knowledgeable and help me pick out the right mattress I am extremely happy with his help
Cathy Turtur
Ian was very efficient and courteous. Also met Larry in Downingtown. He was also very nice. Good experience overall.
Rebecca
Barbara is ☆ Awesome☆...
Absolutely NOT a wink of car salesman-ship.
So knowledgeable and did amazing answering a battering of questions between the 2 of us. Got us what we wanted and at an incredible price , with totally acceptable delivery time for these day and ages!!
Ashley Procopio
Mike was the perfect salesman! He guided me around the store and helped me learn the qualities of his mattress. It was a tough decision but he helped me narrow it down to pick the best one for my three year old daughter starting out in her first big girl bed! Mike makes the mundane mattress buying experience much more exciting, less stressful, and cares about your time and wallet! Make sure to see Mike to get your next mattress!
Timothy Fuhr
Barry was great! He helped me find a great deal on a great bed.
Jennifer Russell
I came in feeling a bit unsure and intimidated. My husband has stage four cancer and we are in need of a better bed for our spare bedroom. My sales person was kind and just perfect. I told her my needs and price range and she found me the perfect bed on the first try. And delivery will be fast. She made this experience stress free. I usually have my husband's help with purchases like this. Thank you for a great and affordable experience.
Jim Platt
Our salesman Rock was great. The process was as long as we wanted it to be. While trying out mattresses, Rock would check in on us periodically and was always available for questions. Never felt hounded or pressured. Once we decided on a mattress, all went smoothly. Great in store experience.
Roberta Cosentino
I almost purchased my mattress online but am so glad I decided to go to the store. Roc greeted me right away and even though my budget wasn't big, he was attentive and patient as I asked to try a few different mattresses. He's a good salesman (personally, I loved the "call to the boss" at the end) but also a genuine guy, which was refreshing. Thank you, Roc! The delivery process was seamless from start to finish - I was told the process and it happened exactly as expected - plus the drivers were great.
Stacey Shaffer
Working with Barbara today was a great experience, she was knowledgeable, friendly and patient all while helping me get the best price for what we wanted! Highly recommend and having a weekend delivery was a huge plus.
Michael Scartozzi
Rock was knowledgeable, professional and easy to work with. Very pleased.
Thank you
Christie J
Rock was an excellent support in assisting me to find the right mattress.
Sarah Rodriguez
Nancy was knowledgeable about the mattresses she showed us however most importantly she treated my 3 year old son so kindly after falling and getting a “booboo”. Love our new mattress!
Isaac Vermilye
Perfect experience! I described what I wanted and the sales person picked out the perfect mattress. In and out in 20 minutes. Thank you!
Elanna Reber
The staff members were so generous and willing to work with you to get a good price. I appreciate all the help and the service was fast. I will definitely come back!
Brian Smith
Barry was awesome and professional! Great deals and better service. 10/10
Deborah Flateman
Roc was amazing. No hard sales. Made us feel very listened to and cared for.
Tanaya West
Barry (Rock) really helped us out with our new mattress and bed. He was very detailed and also gave us great advice on the items we were looking for for our move. We will definitely be recommending other people to go to him!!
Daniel Warrell
Barry "Roc" was exceptional while helping me and my fiancé pick out a mattress. I had already visited two other local stores with no success. He took the time to show us and explain the different benefits of each mattress as well as the bases. He was very knowledgeable and did not make me feel forced into a sale like other places. My mattress was delivered two days later on time by Edwin and his partner who were also outstanding. I will definitely return to this store because of my experience with Roc!
Alina Pikalyuk
Barry aka roc was amazing! He made me feel comfortable and hooked it up! 5 stars!
Jeffrey Lohr
You read these reviews and there’s one name that keeps coming up. Roc. This is for a very good reason. Roc is a great salesman. He knows his stuff, isn’t pushy and is there for the customer. My wife and I came in and needing a mattress after 15+ years sleeping on the same one. Roc found what would suit our needs. Even though money wasn’t an issue, Roc understood if it was he was so deft at letting us know he was there to find us the best deal. My only complaint is the mattress he put us on was so nice I don’t know if we’ll be back any time soon to do business with him
ade. badawi
I had a great experience looking for a new mattress at the Exton Mattress Firm. Ryan Freed was very helpful explaining the different kind of mattress’ available and helped me find my eventual purchase. Everyone was very accommodating and understanding of my budget as well.
Dave Carpenter
We have purchased two mattresses from Mattress Firm Exton and wouldn't go anywhere else. Their selection is terrific and their prices are, too, but the people make the real difference. They're friendly, helpful and never hard sell.
Joyce Romo
Nancy Wood was very helpful in getting my son the right mattress explaining all details without feeling pressured. She was very professional and knowledgeable of all the products. Thanks Nancy we will definitely be back to see you!!
Michelle Riegel
The sales women “Chris” was super helpful and friendly! She thoroughly explained our options and we ended up buying a Matress for our guest bedroom. We were in a rush because we had guests coming in just a few days. Matress Firm was able to accommodate us with a quick delivery! My husband and I plan on going back to purchase a King Matress for ourselves! I would highly recommend Matress Firm!
Shyam Jakkampudi
Barry is really knowledgeable and a friendly guy. He helped me find the right product easily and with best customer service. Highly recommend him and the store he works at, awesome job!!
Diane Clark
Two things sold me. 1) I felt like the salesperson was honest and up front with everything. 2) Mattress Firm will call me when my delivery is ready. I had just fallen into an Automated Email Abyss at another company and mistakes were made. Having a real person on the other end of the equation makes me feel better about making such a purchase.
Michele Elisii
Barry was very professional, knowledgeable and helpful!!! He made it a pleasure to purchase our new mattress !!!?
Tara McAdams
Worked with Roc in Exton and would give him 6 stars if i could! He was attentive, professional and was very reasonable to ensure buyer satisfaction. I would definitely recommend MattressFirm and refer Roc as a GREAT sales associate to work with.
Tom Maccario
Ryan was the most knowledgeable mattress rep we ever encountered. We were just looking, not planning to buy yesterday but with his expertise and help we purchased on the spot.
mike r
Mike was great at helping me find a bed for my mom.
Daniel Johnson
Barry was very helpful and listened to our needs and delivered! 10/10
jesse hill
Good service and prices
Robert Fried
It's a nice store. Unpretentious. They have a nice selection. The gal that helped us was helpful, not pushy. We tried a bunch of beds until we found what was comfortable for us. The beds they have aren't cheap but are not outragious either. If you're looking for a bed it's worth stopping in.
Michele
We were very pleased with our experience. Our salesperson, Mike, was very easygoing and very knowledgeable about the different options that fit our budget. We would definitely shop there again.
Maxwell Schryver
Barry was great, very friendly and helpful.
Dawn Ok
Barbara corrected an error on their end and we are still happy with the upgraded mattress. The delivery guys were helpful in bringing my mattress up the stairs. Thank you for the service so far so good!
Judy Keller
Rock was very pleasant to work with, very knowledgeable about the products, and gave us a great deal! It's our second purchase from Mattress Firm and we are quite satisfied. Can't give a review on the bed yet as it isn't being delivered until next week, but we are really looking forward to sleeping on our new bed.
Joakim Prytz
Got great service and great deals from Roc at Mattress Firm. It’s definitely worth a visit.
Phil Davies
Could not have asked for a better experience. Barry was very knowledgeable and personable and was able answer all my questions. I left excited about my purchase!
sue harvey
Great experience shopping at Mattress Firm Exton with Barbara. Took her time to make sure we got the Mattress we would be comfortable with. Very knowledgeable great experience.
Gregory Brunetta
Barry did an excellent job explaining to us the options of various types and manufacturers of mattresses and bases. We were very comfortable working with him and found a mattress and base that fit our needs very well. I would recommend visiting him at the Exton Store if you find yourself in need of a good nights sleep.
Carole Eagles
Barry (Roc) is an excellent representative for the company. He is patient, informative, knowledgeable of the products you offer and a consummate professional. I wasn’t sure what I wanted when I walked into the store, and when I walked out I was confident that I made the best decision and purchase. I will definitely recommend your Exton location and Barry. All around best shopping experience I have had for what I consider a major purchase. Thanks Barry.
victoria swiatek
Barry was very professional and a pleasure to deal with.
Gail Van Dyke
I was very pleased with Barry's (Rock) knowledge and friendliness. I completed my purchase quickly and felt I received a good value for my money.
Andrew Carlson
I had a great experience going to this place! They had great quality and Larry took his time explaining each type of mattress and how it affects your sleep. Excited to try it out!
Kelly Thomas
Amazing customer service. I had ordered online and it ended up taking longer than usual to arrive and I decided to go to this mattress firm to see if they could help. Douglas was able to help me find a mattress in store at the same price and was so patient and kind to me and my mother. Great store!
Eric Ruth (ShaftESR)
Very helpful in finding me exactly what I needed/wanted.
Indu Sujay
We got a nice experience working with the store manager Douglas. He was so courteous and helpful in finding us the best mattress. Really enjoyed visiting this store, we will come again in future.
Joe Patrick
Rock is everything you want in a store manager. I’ve been doing sales for awhile and have been around some great guys, but rock is a rare one. Great at building rapport and his knowledge is unmatched. He said was super honest and we sat and chit chatted for awhile. I will definitely send friends and family to the exton store for service.
William McCusker
Great customer service.
Erin Settles
Chris was great! We walked in kind of late and didn’t know exactly what we wanted. She took the time to go through the process with us. Even letting our daughter help!
Ryanne Woltz
The saleswoman was very knowledgeable and helpful in finding me the perfect mattress within my budget (and quickly as I had a screaming newborn with me).
Russ Lupton
Went to Mattress Firm and Douglas met us and walked us through the store and showed us all the options available for what we were looking for. He listened to our questions and helped us make an informed decision. Very pleasant experience
David Rubert
Very good experience a knowledgeable service representative! Even in CoVid times we were able to try different mattresses and feel safe in so. Prices were good and we were happy with our purchase!
Xiaohai Li
I went in and Douglas worked with me to find a mattress to my liking. He was specific and genuine. Overall we found a good deal and the service was great.
Patrick Zhou
Price is not bad. Staffs there aren't very friendly but you buy a mattress one time in five years? So if they are like car salesman, do you care as far as the price is all right? So just tell them your budget on the favored mattress. If they accept, good. If they don't, walk away. Reject any additional options.
Isn't it like purchasing a car?
Baris Ozg.
We are very happy with the service, honesty, and direction provided for us. He was very kind and responsible. We would recommend this place to whomever is looking to buy mattress. Awesome customer service.
David Schaeffer
Rock and his team were great!
emilie Smith
Salesperson was super friendly and attentive. Quick delivery options. Very happy with our experience and cost!
amanda capoferri
Roc at the exton mattress firm made buying our new mattress a breeze. He was knowledgeable, had a great personality and made the experience fun. We appreciate all his help and look forward to our new bed! Zero gravity here we come!
Lauren S
Excellent experience. The lady (who I wish I’d known the name of) was very helpful and polite.
David Tocci
Barbara was very personable, helpful, and knowledgeable. Really feel like we walked away with the best mattress for us
Harshdeep Ahluwalia
Roxanne Willcock at the Mattress Firm helped us find a very comfortable mattress and gave us an amazing deal / discounts. I highly recommend her and the excellent customer service during and after purchase.
She spent more than an hour with us, and had us try various mattresses. She is very knowledgeable and helpful.
She helped find all the discounts available to help reduce the price of the Tempurpedic base, mattress and pillows.
Roxanne helped coordinate the delivery, kept us in the loop with as needed updates. The customer service and care was very impressive. I will definitely be shopping at the mattress firm and with Roxanne!
Jermaine Goodwin
I had a great morning at mattress firm! Very excited to get a new bed. Douglas made my experience easy and pleasant. Very knowledgeable, Informative and Absolutely amazing customer service. He goes the extra mile and I had no questions walking out. Highly Recommended!
Rori McDougal
Michael was very helpful and prompt. The purchase was a very easy process.
Chrystal Miller
Quick and painless. We needed two mattresses for our girls. The sales associate was able to get us a great mattress without paying an arm and a leg. Delivery in two days!
Rachel Metricarti
I had a great experience with Nancy. She was kind and ask me what I wanted and gave me exactly what I needed. No pressure. Would definitely recommend this place.
Katie Hennessy
Our experience was great. Douglas assisted us and spent a lot of time helping us find the best fit. He was patient and very knowledgeable. We are looking forward to enjoying our brand new mattress :)
swlabr231
Barb at Mattress Firm in Exton, PA is amazing. She k own her stuff and cares that you get the right mattress.
Melissa Beltran torres
Very professional service, was able to get what I wanted. It is fast and easy. Great service. I am happy with my new mattress.
Viviana Rojas
I needed a new mattress & decided to go to mattress firm. I was a little stressed out trying to find the best one but luckily I got help from Douglas. He was extremely knowledgeable & extremely patient as I made my decision. It was such a great experience! Next time you head to this mattress firm make sure you ask for Douglas!
Todd Lawrence
The sleep expert was friendly and knowledgeable. The mattresses we were interested in were in-stock. Nice!
Katherine Foster
The saleswomen was very sweet. The delivery guys were awesome! My mom is 77 and legally blind. The guys asked where she wanted to mattress and boxspring and she said oh just put right inside and I will drag it upstairs. They both looked at each other and said oh no you won’t we will bring it up for you and set it up. What awesome people!!! Thanks again!
BRIAN BLOUCH
Needed a mattress for guests coming. I was very pleased with the process of selection. Douglas was very informative and pleasant to work with it. I highly recommend this store if you are in need of a mattress.
Christy Mueller
Very helpful shopping experience. Came in with a vague idea what I was looking for and was helped right away to find what worked for me and then adjusted to my price range. Very patient as I went back and forth between two options. Also great deals and finance plans!
Joe Avellino
Recently bought a new mattress from here. Brian was my sales associate and he was great! Made the process easy and enjoyable. Will definitely recommend him and this location!
kellywalkerr
We had an amazing experience in the store! My boyfriend and i came in and knew absolutely nothing about mattresses or what we even wanted. Douglas helped us out and was very patient and listened to all of our needs. We ended up finding exactly what we were looking for and are leaving happy.
D
Long story short dont waste your time going anywhere else. I shopped around from time to time for six months and every road led to mattress firm.... I love more bang for my buck and demand top quality products as well as customer service.... mattress firm delivered the whole package....
Michelle Kushner
The service was amazing they were so caring and made sure we got the right bed for my liking
Vi Nguyen
Went in the store looking for a Purple mattress, but ended up finding a better mattress, base, and pillows with an even better price. All these good finds were carried out by the excellent customer service of Douglas. I’m very very satisfied with my experience here. Would definitely recommend to friends!
Jordan Platt
Excellent customer service and the employees are extremely knowledgeable about their products. I was treated as an individual with my own specific needs that the salesman Douglas went above and beyond to make sure they were met.
Pat Schultz
Douglas was incredible. He made the experience much more than just buying a mattress by making sure what I was buying was the perfect fit for me. I highly recommend coming here.
Paul Reino
we hadn't planned on buying a mattress just then but Roc stepped us through the process and gave us a great deal right off the bat. No pressure. Just a very pleasant individual.
Elisa Murray
We just experienced some of the best customer service that we can remember. Barry Reese A.K.A. Roc’s professionalism, knowledge of the products and his attention to detail were outstanding. We purchased on the spot and will definitely recommend this store and this salesman to our friends and family.
Katie Forget
Douglass was very helpful, knowledgeable and professional. Not too pushy, and very patient. Got us the Matress and box spring we needed, right within our budget and comfort level
Nancy Benson
Douglas was very helpful and knowledgeable. Just by speaking with us for a few minutes he was able to direct us to mattresses that felt comfortable and met our needs.
Anna Curry
My experience was really great! Douglas was incredibly knowledgeable in helping me find a mattress that’s comfortable and fits in my price range.
Tina Kaskela
We just purchased a mattress from mattress firm and we must say that Douglas and Tim were very knowledgeable and helpful and got us a Great deal on our new mattress
Joan Cohen
We had a great experience at mattress firm Exton - Roc was phenomenal! Knows his stuff ad couldn’t have been nicer!!!
And N
Came to mattress firm to buy a mattress for my son and Douglas helped us to find what we need. He was kind with us and Attention was good. I am grateful that he could help us. Thanks mattress firm. I highly recommend this store.
Tatiana Dominguez
The service here is just incredible! All thanks to Douglas who was amazing and patient with me. I truly recommend him! He will help you with any questions and concerns you have. Left here satisfied.
Kelly Reinhart
We would highly recommend this place to anyone in search of a new mattress!! Douglas walked us through the process and made choosing our new mattress very simple. He asked us about our current sleep and daily activity and was able to narrow down the mattress that would be best for us. Our new mattress will be delivered in only 1 day! Thank you!
Joanna Webster
Great experience with Barbara. She was extremely helpful and had impressive in depth knowledge about each mattress. She helped us find the perfect fit for both our needs. Her sweet friendly personality made the entire experience more enjoyable.
Brandon Mugrage
The staff were outstanding very friendly people. Douglas helped us out to find our new mattress. A big thank you to everyone at MattressFirm Exton!
Jaden Hoots
Highly recommended! Having no experience with mattresses, trying to decide which one to chose seemed overwhelming. Josh was incredibly helpful in showing me which mattress would fit my needs best. He started off by letting me test out mattresses with different levels of firmness and once I found a firmness that I liked he showed me mattresses in my price range that would work best for me. I really appreciated how he let me take my time with the mattresses and how he would give me space to test the mattresses on my own. I also liked how he gave me information that was relevant to what I was looking for instead of spending the whole time telling me every mattress fact possible. This showed how he cared about me as a customer and how he was able to differentiate the needs of his customers. I also wasn't sure what size bed I wanted and Josh explained to me how there was a 4-month trial and if the bed size I chose wasn't right all I had to do was call him. This made committing to a bed size that I wasn't entirely sure would be the right size much easier. Lastly, I had a narrow window of time that the mattress could be delivered and he helped me chose a block of time that would work best for my availability. The whole experience was extremely easy and I am very happy with my new bed! If anyone is looking for an easy and stress-free mattress selection/delivery at an amazing price I would highly recommend speaking with Josh.
Melissa Scrimo
Great experience at this store. Douglas took the time to educate us about the various mattresses and our needs. It was extremely educational and not a high pressure sale.
Prashant Bhatt
We just moved to our new apartment and wanted to get good bed and matress. I am happy that I came to Mattress Firm. This place has everything we wanted, and the service that we recieved was amazing. Very humble people with understanding of clients need and budgets.
Heather Kaskey
We came into the store and immediately greeted by Doug. He was exceptionally knowledgeable and helpful. He gave us an unbelievable discount on 2 Queen Size mattress and box springs, pillows, and frames. We couldn’t be more pleased and we will definitely be coming back for our next bedding purchase. Doug was awesome!
David Iaboni
We had a very good experience here. Doug took the time out to see what would fit best for us in a new mattress from every angle (comfort, price, availability, etc). We felt very comfortable and excited about our new mattress purchase!
Ashley Veon (Asher)
Great Experience at the Mattress Firm in Exton! Barbara was fantastic and was able to help us ID the perfect mattress for us within our price range! She was was knowledgeable in all mattress options and answered all of our questions.
Benjamin Almack
We were able to find our perfect mattress here! Douglas did a very good job showing us mattresses in our price range which was a huge goal for us and different from any other salesperson at other stores that we went to. Overall we had a great experience and I would recommend this for anyone who wants transparency with their purchase and a great mattress with awesome deals!
Sean Slattery
Douglas and Kelly were super helpful and got us set up right away. They were attentive to our needs and made sure we got the mattress that fit our situation.
Frank pellegrino
Rock was very informative and professional
Ian Murry
I just purchased a new mattress here and was taken care of by Doug. He really took the time to make sure I was getting the right mattress, and the entire experience was enjoyable and informative. I would highly recommend that anyone looking for a new mattress stop in and talk with him.
Natalie Gallagher
Mattress Firm is my only place I shop for mattresses. Douglas was super helpful and answered all my questions. Very nice guy who spent a lot of time helping me pick the best mattress for me.
Kristina Yu
Great service, honest. Not pushy- which we really appreciated that! Have bought 3 mattresses here.
J Christopher Polito
Douglas was excellent, showed me about 4 different options for a plush style mattress. He listened to all my wants and we found the bed in less than 30 min. Also bought the pillow and cover deal based on his excellent salesmanship, I am a salesman as well
Jessica Meluskey
My experience at the mattress firm in Exton was amazing. Douglass made such an intimidating task simple and easy. I was in and out of the store within 20 minutes and satisfied with what I purchased! I definitely recommend coming here for any mattress needs.
Cynthia Iaquinta
Jim was very knowledgeable, helpful and patient with me as I bounced back-and-forth from bed to bed trying to decide what I wanted. Very friendly disposition, walked me through everything and made sure I knew all of my options.
Mary Gallagher
I walked in the store and I asked Doug the salesman which’s the softest bed and he directed it to me and it was the softest choice and I’m buying it. He answered all my questions! I couldn’t be happier!
Christine Harris
I had the best buying experience today at the Exton Mattress Firm store. I purchased a king mattress at a price that I know is the best in the area and on the internet!! (I had been researching mattresses and prices for weeks.) The district manager was in the store today and worked with me on my purchase. He was extremely personable, honest, and knowledgeable. I would highly recommend this store!
Michael Briggs
Douglas took time to explain all the options of the beds we were looking at, which allowed us to make a solid choice and not overspend either. The patience, knowledge and time were bery much appreciated! We will definitely come back for future purchases
Frank McCorkle
Salesman Barry Reese was very helpful and gave us a good deal.
Aaron Levin
Doug took the time to let me feel each kind of mattress to see what would be the best fit for my needs. I found the mattress that I LOVE. Doug was so patient and even let me come back after I got to think about my new purchase to make sure it was the one for me. Thank you Doug so much!!!!!!
Nicole Johnson
Salesman was very helpful. He was helping myself, as well as a couple. He made sure to go back and forth and help us both without keeping the other waiting. He showed me exactly what I asked for and was patient while I kept going back and forth between 2 mattresses and then a third one. He also showed the different adjustable bases and explained the differences. He was able to work out a deal so I could get what I wanted.
Amanda Rose
Just left Mattress Firm in Exton and worked with Roc. He was awesome! He made my shopping experience quick and easy and we will definitely be back in the future. Highly recommend.
Kathy Brooks
Josh was so helpful. A great experience all around. I 100% recommend Mattress Firm. The delivery was smooth and easy. Thank you
Rita Mounayar
Douglas at Mattress Firm Exton was very helpful while I was shopping for a new king sized mattress. He showed me several mattresses in my price range and talked to me about the options available for each mattress. He listened and made suggestions based on my needs. Great experience!
Mark Brunner
Very helpful and made the process of buying a mattress easy and low stress. I highly recommend
Carmen Diaz
Douglas was very helpful extremely professional . He thoroughly explained everything in detail . I originally had made a purchase of a full set mattress and them I had to change it to a queen.The staff are very nice in providing what I needed.
My husband and I are extremely pleased with our purchase .
keef384
Recently went to mattress firm and a great experience! Doug was extremely knowledgeable and helpful. He listened to my needs and we found a perfect bed. If you need a bed GO SEE DOUG!
Mari
Doug took his time and answered all of our questions. We didn’t feel rushed at all and we’re able to make an informed decision without any pressure. Excellent service!
Julia Boik
Had a great experience! Doug was so helpful and actually listened and understood what I wanted and what my restrictions were. He made it happen! He got me the bed I wanted at a price I could afford! I would surely do business with him again. But hopefully I won’t have to for a while! Thanks Doug and Mattress Firm!!
Audrey Opoku-Acheampong
Douglas was the sales agent that saw to us during our visit. He was extremely patient in explaining the process to us and making sure we had products that suited our needs. I highly recommend him.
Marie Lewis
Amazing experience buying mattresses here today at the Exton location of Mattress Firm!!
The location has this ingenious set up that makes buying the perfect mattress so easy! I’ve never encountered this before-they color code whether a mattress is firm- is yellow, green is medium, and blue is soft-there are marked foot rests of color, so you can try each out. That’s so much easier, and makes more sense than going from bed to bed, and guessing. I loved it! It made much easier to find the
perfect one.
Douglas the manager was one of the most helpful and honest person we’ve encountered. Without him, or Mattress Firm, we would have not had the amazing experience. It was stress free, the price was great, the selection was great. He explained everything, and helped us to get financing.
This is our go to store now-best new purchase in 2019!
Donna Dougherty
We are very satisfied with our experience at Mattress Firm in Exton!
Doug was extremely helpful and found us the best mattress for us at the right price. We highly recommend this store!
Emily Hannon
With the store being closed due to Covid I had the pleasure of handling my purchase through text with a wonderfully personable manager named Barbara. (I had already “test drove” the mattresses many months ago and knew which one was the one for us)
I couldn’t be happier with the way my purchase was handled. I feel totally confident that I have made the right decision.
Sarah Beck
Douglas is the bomb! He’s really there to ensure you find the best pick for you and is totally out to help the customer! I was really looking at all options and he makes customers feel very comfortable addressing their concerns. Wouldn’t want to go any where else for my purchase. Would recommend to everyone. Ask for Douglas!
wayne villella
I worked with Josh, and the experience was awesome. Throughly explained all the beds and helped me pick the best bed for my budget.
Also had next day delivery.
Would highly suggest stopping by Exton to see the guys.
Miller Valtina
The mattress firm in Exton was Extremely professional and helpful when choosing on mattress. Barbara was very knowledgeable and professional With providing information regarding our needs. But as far as mattress from the company I would never recommend them.
B Burri
Barbara was my salesperson. I told her what I was looking for and she was very knowledgeable and attentive. Gave me the best pricing, wrote everything down for me to take home or to other mattress stores for comparison. Went to another store where I was passed around like chopped liver I think because I was a woman alone. Only my guess. But couples were given much more attention. No prices on the mattresses. No details like at Mattress Firm. Came back to Barbara asking to compare another mattress I had seen at another store to the original one I chose with her. She was very honest and explained the difference and why the other was hundreds of dollars cheaper. Her non-aggressive approach was perfect. Fact based. I bought a very expensive mattress from her that I know I will be happy with it. Yay for Barbara.
Meghan Kelly
I had a wonderful experience with Doug. Friendly, informative and the whole process was very easy. Great selection of products. I wanted to nap all day.
Scott Renauro
Came in looking for a bed for our 2 year old daughter and the staff worked with us on what we wanted and on price point. Didn’t feel pressured.
Andrew G
We had an excellent experience working with Roc. He was very knowledgeable and offered great customer service. We would definitely work with him for our next mattress.
Casianito Baez
I have been to other mattress places and no one is even close to Doug @ Mattress Firm. I am very happy with my purchase . I highly recommend mattress Firm to anyone in the market.
S. Lawson
I had such a good experience. J roc was so helpful and helped me pick out the perfect mattress.
Sam Thompson
Douglas was super helpful and had me picking the perfect mattress in minutes!! He made the process super easy for a first time mattress customer!
Tom Furey
Rock was the best! Took care of everything, answered all of our questions, and we will be back when we need another mattress.
Leonela Milisits
I learned so much about mattresses coming here! I would've just walked in and bought a random mattress, luckily the manager helped us pick a mattress that's perfect for our backs, and we got an amazing deal! I recommend anyone buying a mattress to come here, they will definitely teach you alot that most people dont know before buying a mattress.
Kathy Sunday
Douglas and the team at this store were extremely knowledgeable and helpful. I came in with a slew of back, neck, and temperature issues, as well as a budget, and all my needs and wants were met. I can't wait to sleep on my new mattress and adjustable base, not to mention my snazzy cooling pillow. I'd definitely recommend this store to anyone looking for a great experience buying a mattress.
Corey Sebro
Doug was excellent at explaining mattresses and made us feel like we were family. Doug made the purchase of buying a mattress easy and fun. Had a great experience and would recommend him to anyone who is looking for a mattress.
Will Marion
Excellent advice on my questions and offered solutions. Barry was a positive experience
Danilo Bassi
I had a very nice shopping experience with Douglas. He went carefully over all details. I’m very satisfied.
venkata sateesh` kolluru
Douglas was patient in understanding our requirements and helped us in picking the right mattress for us. Good stock in the store!!
Solome Katongole
My husband and I were looking for a mattress for our 3yr old princess, mattress firm was our last stop b/c we were exhausted from mattress shopping. Nancy was very helpful, and was able to guide us get a great mattress within our budget. Thank you Nancy, you were awesome!
dusty dusty
Purchased a PURPLE mattress from Mattress Firm in Exton, PA. Barbara was such a great representative to work with. She had answers to all if my questions & followed up with me completely on everything. Would HIGHLY RECOMMEND you deal with Barbara at Mattress Firm when shopping for your next mattress.
Lynne Thoreson
Jim was very helpful and patient. He really gave us individual attention. He knows what he is doing. No pressure to buy right now. Appreciated his service.
Angela Ucciferri
Douglas took the time to help us find the perfect mattress! He went over the different types of technology available, explained the different adjustable bases, and spent a lot of time with us until we found the perfect mattress! Can't wait to get a better night's sleep with our new mattress!
Martin Lespier
The whole experience was great and I would recommend Mattress Firm for your next bed purchase
Joe Head65
Very knowledgeable staff. They take the time to go over all the different beds to help you make the right choice.
Mayura Ashtakala
Excellent service provided by Roc. He understood our requirements and made good suggestions. Very informative and all round great service !! Thank you.
Michelle Brown
Douglas gave me and my fiance all the information we needed to make the best decision on our brand new queen mattress. We walked in not sure of what to get and he was very thorough in explaining all the options, and had us try each firm type of bed so we could understand what kind of bed we need. He gave us a great deal. Top notch customer service, you can tell that this location cares very much about you and go above and beyond to make sure you can get good sleep with what you are buying. Highly recommend!
sarah reusing
Roc from exton store at mattress firm was wonderful. We could not have asked for a spectacular sales representative. He was very patient with us as we took our time in the store. Roc greeted us with a pleasant and upbeat attitude. Roc was very thorough about explaining everything in the store from the variety of beds to choose from to the financial process at the end of our session. Thank you so much for the wonderful experience.
Alexander Opoku-Acheampong
Douglas was excellent in providing the best experience for us to select the best mattress appropriate for us.
Tosha Lane
Doug was very professional from the door. I was very pleased with his service. He even price matched you can't get no better than that. Now I can rest easy, thanks Doug!
cakmerr
Wonderful experience! Barbara was extremely knowledgeable, friendly and helpful. Highly recommend working with her!
Kristin Elizabeth
Amazing! Barbara at the Exton, Pa store knows her product and is a wealth of information! At no point did she steer us in any direction, rather she informed us about each mattress as we moved about!
My husband and I were up for the holidays and went with my sister and her husband to check out mattresses. A few weeks later they bought the Sealy silver chill hybrid, my niece bought a new bed and we bought the same Sealy silver chill as well!
Barbara- took customer service above and beyond as we live in the Carribean and we have to deal with exporting and freight forwarders- Barbara answered texts anytime we had a question! Followed up, sent invoices and in 3 days we were booked for delivery!
We haven’t gotten the bed yet, but if it has the integrity Barbara has it will be Awesome!!!
Thanks Barbara!!!
Kristin and Patrick!
Chris Abrego
Douglas knows hes stuff!! Great deals and great service. Found the right bed. There needs to me more like Douglas out there.
Taylor Mosenson
Doug was great! Low pressure environment to buy a mattress. Very attentive and cares about individual needs and price points. Explained everything a first time mattress buyer needs to know very effectively.
Rich Embleton
Roc was very knowledgeable and made the experience of buying a new mattress and adjustable base super easy. He asked several questions at the beginning of the process to help narrow what we looked at and was very thorough with describing the differences between each product.
Peg Hughes
Rudy's team were PROMPT COURTEOUS AND EFFICIENT. VERY RESPECTFUL AND WILLING TO DO ANYTHING WE ASKED.
THR DAY WAS EXTREMELY HOT AND THEY WERE FINE WITH IT
VERY PLEASED!!!
ALL THESE COMPLIMENTS ALSO HO TO ROC. EXTON. WHO I
PURCHASED MATTRESS.
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Mark Ozarowski
Great customer service!
Melissa Perkins
Came here to get a new mattress and the owner Douglas was very helpful and informative!
mohan koneru
Douglas made it all easy with the selection. He has good knowledge of the products in the store and explained the warranty and protection conditions clearly. Would buy again!
Katherine Eyerly
Doug was absolutely wonderful. It was our first time buying a mattress and he was so knowledgeable about the different types and the process.
Parker Hibbard
Came in at 8:15pm on a Saturday night, and had a new twin mattress in our car by 8:45pm. This was our first time buying a mattress, so we wanted to try some out instead of ordering a foam one online. The process was super easy and straightforward, and the mattress was very comfortable AND cheaper than the foam ones we were looking at. Recommend 100%. Go speak with Doug if you are looking to purchase a mattress!
Tyree Allen
Doug was very pleasant and helpful. I was surpised at how much he knew about the industry and he found a mattrress that suited me and girfriends need and hit our price point. Very thankful.
Kaitlyn Murray
We had a very positive experience at Mattress Firm in Exton. Roc was very knowledgable when deciding which mattress was best for us. When we walked into the door, he greeted us with a smile and asked us what type of mattress we were looking for. This is our first time buying a mattress and it was a great first experience! Thank you Roc!!
Nissi Zachariah
Easiest experience with buying a low price mattress, Doug is very professional and quick!
Nigel King
Exceptional customer service. We are glad we stopped in and found a great guest room bed.
Douglas Collins
Douglas was great, very patient and took his time with us and could not have made our experience any better. I would recommend asking for him to show you around, you will be in great hands.
Kristen R. Zampino
YOU GOTTA READ THIS REVIEW for a real accurate picture of when things go wrong! I'm probably the only person who's gonna give 5 stars for a defective mattress that still isn't resolved yet, but this team 100% deserves it.
Rewind to four weeks ago when I dreadfully walked into the Collegeville location waiting to be pounced on by a sales person wanting to make a commission. I was met with Bonnie, who didn't pounce on me as I entered the door, told me what color mattresses to look for for soft mattresses, and let me do my thing. Woah, you won't get that a Reymour & Flannigan! She helped me to select the model I wanted, but I had to review finances, so I left.
Two weeks ago, I walk in to the Exton location and talk to Tia. Again, I wasn't pounced on when I walked in. SCORE!!!! I sat there and talked to Tia like she was an old friend and when I mentioned that Bonnie helped me select the model already, she immediately said how she'd be sure she got credit for the sale. And Tia didn't blow me off then! She hung with me and gave me excellent customer service. I went off to Priori's in Downingtown to compare one other model I was interested is. They were out of stock, so back to Tia I came.
She helped me stay within my budget, didn't try to up-sell the snot out of me, and just got things processed smoothly. I walked out a little skeptical because it was too easy. And, my paperwork really said that Bonnie was who helped me. Score for integrity!
So about 2 weeks ago I picked it up at the store and got it home. After a few days sleeping on it the top layer began to bubble. It was like the top foam layer wasn't adhered to the rest of the mattress, or the glue wasn't right or something. I reluctantly expected this to be a hassle and made the call to the store on a Sunday afternoon.
Doug, the store and area manager picks up the line. I explain the situation and he assured me that this wasn't normal, and he took down info and said he had a customer and would call back to get it resolved. I was nervous. A few hours passed and I called again thinking stuff happens & they're probably busy on a Sunday.
He assured me he wasn't letting me fall through the cracks and he'd be sure to get an exchange out to me and no delivery fee and would be sure to call me back the next morning with details. Monday he called me back to confirm delivery. It was too easy & I was still skeptical.
Today is delivery day for mattress #2. The guys who delivered the new one asked what the issue was with the old one and we checked out the new one. Same thing happened. Womp. Womp. They suggested I refuse the delivery, so I did.
As I'm sitting here, again finding myself hesitating making that call again, expecting this to be a hassle the phone rings. It's Josh, the assistant manager from Mattress Firm in Exton. He said he got an email that I refused the delivery and called to see what happened. He wasn't defensive at all, there was genuine concern in his voice, and was eager to problem solve. (I've worked 15 years as a manager in retail. I know what the struggle is like with customer issues.)
So I describe the issue. He goes over to their display model and tries pulling up on that one, and wholeheartedly agrees with me that this is a defect and I made the right choice to refuse delivery. I said how relived I was that I listened to the drivers then because they suggested the refusal. He goes on to say that their suggesting that says a lot, and that it must have been defective, because their drivers do not get paid if they don't make the delivery. WOW. That kind of integrity is unheard of nowadays! Go Mattress Firm Delivery Drivers!!!
He assured me we would find a solution. I really like THIS mattress, and so I'm hoping we can get a replacement from a good batch. I'm confident and feel reassured they will be getting to a solution for me even if it takes a little bit of time.
I'm also convinced this is their standard of customer service.
carlos Martínez
I AM SUPER THANKFUL ABOUT THE SERVICE I RECEIVED AT THE MATTRESS FIRM IN EXTON. AMAZING EXPERIENCE AND WILL HIGHLY RECOMMEND TO ANYONE IN THE MARKET, YOU HAVE TO ASK FOR DOUG
B S
I had a great mattress buying experience with Doug. Mattress firm had a great sale on its mattresses king for queen price that mattress factory couldn't compete with. Doug was super helpful in guiding me to the right mattress and he introduced me to adjustable bases which completely changed my view on mattresses.
Steven Treichel
Barry aka Rock was great, thorough and friendly. Worked hard for our business and we are very satisfied.
Steve Treichel
bf3917
Mr. Roc at the Exton Mattress Firm was absolutely AMAZING plus some! He is very knowledgeable in the business and was able to direct me to the perfect mattress! No need to look any further. Ask for Mr. Roc. He will square you away!
Ricardo Quintana
We have a great expierence in this place, very nice service with Douglas who provided different options and he assisted us at all time.
Katie Oblinsky
Chris was so helpful! Easiest purchase I’ve made in a long time! And free delivery two days later :)
colleen tillett
Douglas helped us quickly and kindly to get out the door with same day mattresses for visitors! Will use again!
Miguel Escobar
I am a returning guest. I always get great service and great prices. Ask for Doug.
Evan Baker
Roc is the best sales person. Helpful, pleasant, quick. Great place and service!
Zach Walter
Thank you Roc in Exton for making the process quick and easy. Very reasonable prices. Would absolutely recommend.
Katonia Brewington
Sales person was informative, professional, and pleasant.
Devon Juliana
Came to Mattress Firm to find a good deal on a quality king size bed for me and my partner. Douglas exceeded our expectations by asking us our specific needs and budget, and guiding us through the store to the perfect mattress. After learning more about the different programs offered, we were able to take advantage of some great incentives and we are so excited to receive our new mattress and adjustable base.
Chris Ninnis
Purchasing a mattress at Mattress Firm, Douglass was spectacularly helpful and I can’t wait for the first nights sleep in my new Tulo mattress and adjustable frame!!! Would highly recommend shopping here and Douglass was a class act!
susan horvath
Very knowledgeable, offered great service and helped us pick out a great affordable mattress for my daughter.
Kara Trowbridge
Wonderful experience. Douglas was very informative and gave friendly service. Would highly recommend!
Janice Cunningham
excellent service-Claudette Heggs was the sales person; she was very helpful and knowledgeable
giulianna
great service! we got multiple discounts! highly recommend going here.
Rosendo Delgado
Excellent service and best prices in the mattress industry. Ask for Douglas.
Zachary Norton
Our salesman Rock (Berry) was a phenomenal help in purchasing our first mattress as a couple. While in the store he was he was kind, informative, and incredibly generous. He understood our financial struggle as a younger couple and did everything possible to make our experience, and the price we paid, great!
When the man says “I’m gonna make it hard for you to say no”, he really means it! Thank you so much Rock! We appreciate it more than you know.
Dieter Willenbrock
Great place to shop. Very helpful and willing to work with you
Edward Tamer
Walked in the dtore andvwas immediately greeted by a fantastic professional sales Associate "Doug". He was very courteous, knowledgeable and gave me very helpful information straight to the point, understanding my needs. 1 hour later I had bought 2 very good quality mattresses at an unbeatable price that fits my budget.
I completely recommend that store in particular because it has excellent choice of quality mattresses, and great professional sales people like Doug.
Bruce Harkness
Friendly sales man not pushy, he listened to what we said and suggested appropriately mattresses matching our requests. We will be back.
Yi Feng
Roc is the best. He is very knowledgeable and helpful. It’s a great purchase and we are very happy with it.
Dmon RC
We were helped by Douglas and with his expertise and guidance we were able to make the correct choice on a bed for our son.
David Bui
Got a bed Black Friday! The experience was enjoyable. I gave your stars cause I felt the staff was a little judge based on what I was wearing.
Leigh Walsh
Great experience at our usual spot for mattresses.
Susan McLarnon
Joshua Hoots was Great! Made buying a new adjustable bed very easy. Thanks for all your help! 🙂 …
Zach Alias
Had a terrific experience purchasing my mattress from Fefe. Fefe, who at the time was working at the Wayne location, was extremely helpful. She helped me make the right choice for a lifetime mattress; and she was honest and straightforward, what I appreciated the most.
Christine Reino
Roc was great to deal with. No pressure. Started with getting our price range and stepped us through the options then brought the price in the ra ge we could afford. Would definitely buy from them again. Ask for Roc
Nicole Karpuk
Friendly and very helpful gentleman. Not at all pushy, we're very excited for our new sleep system!
Manny Septic
The Exton Store. best Mattress Firm store in Chester County. The gentleman name Douglas is very professional and helpful . Thank you Douglas for you help we truly appreciate we will be back again
David Ferraguti
Wife and I bought our king mattress here and today I just got my son's room hooked up. Why do I keep coming back? People like Doug. It is as simple as that. Doug is why I come back and purchase from here!! I will be back in few years when my daughter is ready for her mattress.
Nao Silva
Doug was very attentive and the best sales professional out of all competitors in the area.
Allison Kalpokas
All I know is this....there are still good honest people in this world and Rock is one of them !!! I had not a clue when I walked in, I was nervous, it’s a lot of money!! He did not talk me into the most expensive, he did not pressure me to make a decision but what he did do, is gain my trust. I purchased the mattress and I felt good about it.
I was down the road and across the street as there are THREE within shouting distance. This is where I spent my hard earned money and I will tell everyone I know, that Rock is the man !!!
Save Money Sleep Happy 😃
Nate Heacock
Great experience with CiCi she was very helpful, informative, and positive. Overall wonderful time.
N B
Barbara was very helpful in choosing a mattress.
Alvin Arzt
Just purchased a new mattress. Ross was outstanding in his knowledge of mattresses, his cordiality and his enthusiasm. I enjoyed buying from him and Mattress Firm,
Alvin
Heavy Object (Techkeden)
The service at the mattress firm in Exton is one of the best out of the competitors in the area. i would recommend this location to any one that is in the market for a mattress.
perezarturo0693 prototipo
Barry was very friendly and a great help!!
Xena Maganas
Knowledge in depth of the products was very impressive! I gained so much information and left with a mattes.
Amy McDowell
Attentive & knowledgeable sales person. Never felt pressured, and feel good about our purchase.
Kayla Koblensky
Joshua was a knowledge salesman. He made the entire experience simple and an easy going process! Definitely would recommend him to any of my closest friends and family as a reliable resource!!! 10/10!!
Joe Traynham
Doug is the Man! Very knowledgeable and he was totallly comfortable to work with and extremely patient!!’ I recomend him to anyone
Tara Blumenthal
Immediate service from Doug as soon as we walked through the door. There was no pressure as he explained the process and what was best for
Our scenario. Being a nurse and my boyfriend a carpenter we our on our feet all day so we wanted to get the best nights sleep possible. We decided to go with an adjustable base and a medium pillow top and we are very excited. In the time of bed in boxes, I would still recommend going with quality service and the experience.
Devon Sean
Douglas was fantastic! He made it quick and painless and I can’t wait to enjoy my new bed! #purple
Win Kluth
Had a defective mattress with sleepy's and mattress firm was great with the exchange for a new one. Russ was a great salesman!
Kristen Craft
Roc listened to what I was looking for and targeted good options for me. Helpful. No pressure. Got me a good deal. Thankful.
ryan hoggard
Great experience, good atmosphere, great experience buying a mattress
Alexandra Steigerwalt
Very welcoming experience. Knowledgeable staff. I do recommend this establishment
John Kohler
Rock (Barry) was awesome. Very helpful & informative!
Frank Sistare
I have bought 4 mattresses from Douglas at Mattress Firm over the past 2 years. One for our beach condo, one for me and my wife at our new home, one for our guest room, and one as a gift for our daughter. I keep returning because of the clarity of explanation, the great deals he has been able to offer, and the genuine no-nonsense approach he takes. When you earn trust it goes a long way...
Yocayra Tejeda
I will never shop anywhere else. Doug at the Mattress Firm in Exton took care of me like I was family, lowest prices and service, ask for Doug!
Bidish Pudasaini
Barbara was very helpful and explained us the different options based on our needs. Great customer service. 🙏😊 …
Mattie Mae
Barry is the best!
Kwyn w
Rock is a pleasure to work with. Takes his time and really explains things and works with you! Explained financing and options. I would definitely recommend working with him.
Kapil Chaturvedi
Douglas made it easy! Good buying experience and look out for his wizardry :)
Mike Beeson
Very professional service and would recommend to others !
Rohit Ramname
Excellent service by Roc (Exton square) very informative and professional!!
Jeffery Friel
Barry aka Brock was extremely helpful, provided A class service. Highly recommended!!!!
Denise Seebold
Roc is amazing!!!! Super easy to talk to and he helped us so much!
Folger Kelley
Great location great prices very friendly sales people
Sarah Nadanamoorthi
Douglas is fantastic. He is very dedicated and caring salesman. He definetly has the customers' best interest at heart.
Chris Titko
Rock sold me the Bentley of mattresses. Couldn’t be happier. Don’t order out of a box. Come try your next bed out.
Eliana Hernández
The attention was perfect and Douglas the Manager is the best. Highly recommended
Barry S
Rock was great! Knew everything and got us into the right mattress for us. Thanks much!
Max Ruemmler
Very helpful and knowledgeable throughout the whole shopping experience
James Slavin
Douglas was Excellent!!! Mattress Firm did an Awesome Job! Thank You!
Jeff Cohen
Roc was wonderful. Very easy to work with and very knowledgeable.
PineappleAndBanana TheAwesomeYoutubers
Very attentive and helpful. Doug was very patient and knowledgeable.
jessica heart
Friendly, Fast , Patient and Very Helpful. I got exactly what I wanted 👍🏽 …
Ravi Vadali
Good and efficient customer service. Nice store.
Amanda Renauro
Thanks to Doug for hooking us up with our daughter’s first regular bed!
Hilda Antilian
My experience it was ver pleasant withe the store.
Amy Datil
Wonderful buying experience with Doug! Easy, painless and quick!!! Thanks!!
Charles Philips
Barbara did and excellent job
Elide Marquez-Romero
Fast, courteous and professional service. Got exactly what we wanted.
Danny Taney
Douglas was a huge help in finding the right mattress for me and at the right price!
Kevin Culbertson
Excellent
xavier ryans
Prices were fair service was professional.
Sandy Zambuto
Douglas was a great person really nice Douglas in Exton was awesome. If your in Exton see Douglass!!
Mike Lorine
Rock was awesome! I will send my friends
Larry Fields
Friendly, professional, extremely knowledgeable, very accommodating.
Dirteus Maximus
The new manager is amazing. Service is amazing.
Danielle Antony
Great service. Reasonable prices.
Chet Manly
Ian was great!
Bruce Mancilla
Great experience, Doug was great to work with!
Katie Waters
Roc very helpful!, thanks for your great assistance
Kristin Boquist
Excellent prices, excellent service
Steve Camisi
Roc and Kelly were great.
Charlene Walter
Wonderful experience with Roc in Exton!
Deb Topka
Roc was super helpful!
Laura S
Doug was a great help!
Rosemary Welsh (Sprocket22)
Staff can be unfriendly
Michael
Great service
Aiden Kamph
Good assistance.
Sa Zavaleta
Always helpful staff
Roberto Feliciano
Good
Timothy Waldron
Excellent experience, no hidden agenda.
Cylean Thompson
The Sales Representative was very pleasant. he acknowledged me the moment I walked in the store. He knows his product and was able to meet and exceed my expectations. Thank you.
John Wartman
Good deals, great customer service 👍 …
djsixto62
Larry is the man.... Funny, knowledgeable and excellent service. Answered every question I had and walked out with a mattress I love..
Ruth Friedman
After having a poor experience with a problem with a mattress purchased at your Plymouth Meeting store, I luckily got in contact with Larry at the Exton store. Larry immediately solved my problem and offered ideas to correct the situation. Larry is knowledgeable, caring, and totally professional. I will go out of my way and go to his store for further bedding needs and recommend the same to my friends and family.
Jaime Lopez
(Translation) I really liked this store the attention is very good
(Original)
Me gusto mucho esta tienda la atención es muy buena
Myers Leteida
Loved the doorbuster sale
Felicia Wells
Michael Walsh