Reviews of Mattress Firm Doylestown. (Mattress Store) in Philadelphia (Pennsylvania).
Mattress Firm Doylestown
1745 S Easton Rd, Doylestown, PA 18901, United States
Description
Information of Mattress Firm Doylestown, Mattress store in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Doylestown
Sunday
10 am–6 pm
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–9 pm
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Reviews of Mattress Firm Doylestown
Michael Kenny
Kevin was very helpful in helping us find the perfect mattress for our needs. He was very knowledgeable about mattresses and took the time to understand exactly what we needed. He answered all of our questions and provided us with all the information needed to help us make an informed decision. He showed us a several options and helped us choose a mattress that was best for us. He offered us a better price than we thought we would get anywhere else. We got a really great deal on a top of the line mattress. I would definitely recommend seeing Kevin to get your mattress!!! Great selection, amazing prices, and they will take care of you every step of the way!
GA F
Amazing experience today purchasing a new mattress for our new bed. Katharyn (Kat) was terrific. So incredibly knowledgeable and patient with us. She has already selected a few beds to try based on a brief conversation earlier in the day when I explained my needs. Her recommendations were spot on. And we purchased a wonderful new mattress. Thank you Katharyn! 5 star experience!
Mike Gecht (SanibelMike)
The store is clean and organized specifically for the type of/price of the bedding types. The well lit store enhances the display of the different beds.
Our sales associate was extremely experienced and trained in the bedding and sleep industry. She was very accepting of our "down to earth" questions/issues about discounts, types of necessary bedding and realities with given warranties.
Andre Burnetta
When i walked into the store, I was greeted by Monica, She immediately asked me how I was and what I was looking for. From there, when I told her what I was looking for, she knew exactly what product to give me! She was super friendly and knowledgable. Great Experience! and even better customer service! Thank you, Monica!
Tom Benscoter
Monica Werley is the best sleep expert around! My girlfriend and I had no idea what we were looking for but thanks to Monica we got what we needed and within 2 days! Highly recommend any of the beauty rest mattresses! Thanks again Monica!
Kim Maduzia
Monica Werley was incredibly helpful in choosing a new mattress for our concerns. We picked the IntelliBed mattress which helped with no pressure points and helped with our back issues. Speedy and friendly service! Our mattress will be delivered in two days!
Edna Caknoon
On Jan 18th my boyfriend and I wondered into the Mattress Firm with no knowledge or any idea of what we were looking for. We love love love our new mattress and we couldn't have picked the right one without Monica Werley!! She is the best and has so much knowledge! We never felt pressured or stressed about any detail. Monica is also very honest! Ask her anything. We bought the beauty rest black plush incase anyone is on the fence about it, its amazing. Definitely ask for Monica when youre ready to invest in your future sleep! Thank you so much Monica and Mattress Firm!
-Edna and Tommy!
Nicole Stepnoski
Chris helped me find a specific mattress in store at another location as we needed to get a mattress quickly. He was wonderfully friendly and helpful over the phone!
Danuta Tokarchyk
Christopher was excellent- very informative. And extremely knowledgeable about the products - refreshing to see someone so willing to help customers get what they need to have a good nights rest- we were very pleased- you are lucky to have such an energetic young man working for you.he will do great things for your company if you give him the opportunity.
Gina Benonis
Chris was very thorough in helping us select the right mattress for us. He answered all our questions. Was very pleased with the service.
Ann Fargis
The most professional crew. No pushing, just well educated advice, smartly presented. Go in just for fun and dream the possibilities. I had a great day!
Brianna Brancato
Monica was honestly so pleasant and easy to work with!! 10/10 service and she was incredible.
steve toto
Joe is an absolute professional and asset to the Mattress Firm company. He is courteous, patient and knowledgeable. He spent a long time explaining the differences amongst various options. We bought our Beautyrest beyond in January from him with the multifunction base. We absolutely love it. We went back this week for beds needed in other rooms. Once again he was an absolute professional. Thanks so much Joe.
Gia O
Bill was great, he took the time to explain the pros and cons of the 3 beds we were torn between. I am 100% confident he really knew what he was talking about and that he understands the impact that not sleeping well has on your quality of life. The store has plenty of beds to try and I was told it would be delivered in 2 days and with a price match guarantee. I would highly recommend!
Shannon Johnson
This was my 2nd time visiting a Mattress Firm. I went to the Doylestown location this time hoping to stay more budget friendly but still improving my sleep. Bill (William) listened to my particular needs and found a budget friendly mattress and base quickly without sacrificing comfort and longevity of the mattress! He was so genuine and helpful! Highly recommending this location!
Amy Baxter
We had a wonderful experience at this store. Our unusual situation found us needing a new mattress with specific requirements the same day- without visiting the store. Jim was knowledgeable, helpful and worked his magic. We had a new bed by dinner time! Feeling lucky to Mattress Firm in our community.
Malcolm Raymond
We were in need of a new matteress for a guest room at short notice and Gerard at our local Mattress Firm Doylestown was there to help us choose a mattress which fit our budget.
Since we needed the mattress for that day he was helpful to find one we could pick up that day.
We were very grapeful for his help in filling our needs thank you!
Bethanne Reid
Monica was AMAZING! She went above and beyond with not only knowledge of the products but excellent customer service and care. Thank you Monica!
William Horoschak
Salesman was friendly, knowledge and explained everything perfectly. We brought a mattress that was comfortable for both of us. Awaiting delivery
Matt Benscoter
Monica took the time to answer all our questions and was very helpful choosing the right mattress for us.
Mary Robin Jurkiewicz
Gary Bailey, the in-store sleep expert, was kind, calm, not pushy at all, let me speak uninterrupted, then explained the new bed technologies available. He has many years of experience and is rather a bed nerd, which is just what you want — someone who has already done the research. He was very forthright about pricing, warranty, satisfaction guarantee. My husband and I felt we were in good hands with Gary and I would highly recommend this location.
Bill Davidson
We worked with Bill. He is extremely knowledgeable, friendly and didn't pressure us. He used the Mattress Firm app to help zero in on the right 3 mattresses to try. Highly recommend this store and Bill.
Robin Zielinski
Monica was incredibly helpful and knowledgeable and made our shopping experience a positive one. She took the time to find out what mattress was best suited to my husband and I while taking into account our budget. Delivery was quick as our mattress arrived the very next day. Thank you Monica!
Nick Senseman
I am greatly appreciative of the help I received from Katherine at this store. I came in not knowing anything about my mattress needs and she made everything crystal clear for me and now I have an extremely comfortable mattress.
george kelnhofer
My wife and I needed to upgrade our sons beds and thanks to Chris (The Mattress Professor) we were able to save a boatload of $$$. Knew we put off upgrading our own King mattress and made the mistake of testing out Luxebreeze Tempur …. Got that too! Can’t wait for our new mattress to arrive. Chris was a knowledgeable professional and a pleasure to do business with. Highly recommend!
John Sampson
Bill was very helpful, friendly, and was great with us, esp with two young kids in tow. Looking forward to our new mattress!!!
Rachael Wodock
I randomly walked in yesterday to purchase my first mattress as an adult. Bill was great in walking me through the whole process, teaching me along the way what to look for. He was very patient, and hooked me up with some sweet deals. I’m very happy with my choice and can’t wait for my mattress to come so i can finally get some good sleep!
Philip J Nicolosi
Joe Dugan was so helpful with our choice of mattress. He explained the differences in a way that was easy to understand. He was not at all pushy he actually made a project I was not looking forward to painless and pleasurable.
Brian Cahoone
Salesman was extremely helpful. He explained everything to us very thoroughly . At the same time there was no pressure to buy anything . Many times I will go into a store and feel pressured to buy something and that just makes it uncomfortable. Great job from your salesman !
Andrea S
What a wonderful experience. I was actually looking to exchange a previously purchased mattress and Gary was very welcoming and helpful. He walked me through all of the concerns I had and we finally found the one that was right for me!! I would recommend going to him if you’re in the market for a new mattress!!
Christopher Beall
Gary was super professional and walked us through our second mattress purchase ever. He guided us on what to do to upgrade sizes taking space, health and comfort in mind. All while we struggled with our youngest two children entertained. He was extremely patient with our lack of knowledge, but found us a mattress we can be super excited to receive by delivery tomorrow. We highly recommend the Mattress Firm in Doylestown, Pennsylvania and see Gary Bailey for the first good night's sleep you've had in a long time.
Christy Major
William was kind enough to help us pick out a mattress. He was extremely knowledgeable and not at all pushy. Overall it was a great experience and our mattress will be delivered within 2 days. Definitely recommend this store.
Jennifer McDonald
William was so helpful and knowledgeable. He didn't hover, which we appreciated, but he did offer options for our particular needs.
Laila Im
My husband and I had the most wonderful experience with Monica at the mattress store in Doylestown PA. You don’t see this kind of customer service every day. Monica went above and beyond with helping us out. She is also
a former nurse and gave us her honest opinions without being pushy. She made sure we were 100% comfortable and got truly what we needed. Monica also went above and beyond getting us the lowest price for the type of Matress and adjustable base that we got (I checked). And delivery was within one day! We need more people like Monica! Thank you!!
Lynda Doherty
very easy, salesman Bill very knowledgeable and helpfiul. No pressure, in fact after explaining everything and giving me the best price and discounts allowed he told me to go home and think about it. No need. They also GUARANTEE everything, if after 4 months you don't like the mattress you may exchange it.
Diana Shkolnikov
Had a great experience in the store! Greg was extremely knowledgeable and patient while we went back and forth trying all the options. We got the purple mattress and must say purchasing it through mattress firm has a few perks over directly from purple online. You get a longer return period and extremely fast delivery! We got ours delivered next day! Highly recommend stopping in if you’re on the market for a mattress and great customer service.
Daniel Stermer
If you are buying a new mattress, it is 100% necessary to understand your needs and the options available to meet them. This store is designed to educate you on everything there is to understand, allow you to test your preferences, and help you make the most informed decision possible. Gary was a phenomenal customer service rep and I would recommend to anyone going through this process.
Audrey C
My dad and I purchased two mattresses from Monica. We bought an Intellibed for him and my mom and a Beauty Rest for myself. Monica was excellent with helping us pick the right mattress! She also gave us a fabulous deal on both and we are excited to get delivery in two days! Great job Monica!!
James Bores
Gary was fantastic as a salesman. Gave me multiple options. Was informative, not pushy + provided 0% credit options which allowed me to purchase a better/more comfortable bed, which is what I needed with a bad back. Oh, and helped secure next day delivery.
Very satisfied. Awaiting delivery later today
Patricia Stern Smallacombe
We had a great experience with Monica who helped my daughter find the feel she wanted at a price point I felt good about. She knew her products well, as well as accessories. She was understanding and fun, and led us to a good value including finding coupons to apply to the overall price. Thank you Monica!
rory sullivan
The level of service my wife and I received far exceeded my expectations. Gary’s wealth of industry knowledge as well as expertise in the products he showed us was impeccable. I have never been so relaxed buying a high ticket item. I can now rest assured I made the right decision in purchasing our mattress and adjustable base. He was extremely thorough and patient with us making sure we knew everything about it from the life of the mattress to how to warranty works. He truly catered to our needs and am very grateful for that. Next time I need a mattress I will be back at Matress Firm.
Val Sklar
After using our current mattress for 30 years I finally decided to replace it. A good mattress with a movable base is a significant investment, so having someone like Gary patiently explaining the differences is a major advantage. It was a pleasure to interact with him and finalize my purchase. He addressed every concern that my husband and I had. A+ for our experience!
Janet Tyler
Gary helped me last night and he is the nicest person I have ever met!!! He was so kind and patient with me, helped address all my concerns with finding the perfect mattress. I walked in having zero knowledge about mattresses and he taught me so much and I didn’t feel pressured into buying anything. I highly recommend this store and especially help from Mr. Gary !!
Andrea
My husband and I recently bought 2 beds at Mattress Firm in Doylestown. Our salesperson, Gary, was exceptional. We purchased a bed for our daughter, as a gift for her and her husband in their new home. We then decided that after 30 years, we deserved to buy ourselves a new mattress too! Gary could not have been more helpful, in both sales. He went above and beyond in both cases! He was knowledgeable, patient, helpful and personable throughout. We did do some comparison shopping, and came back to Mattress Firm for both its product and sales expertise and service.
Kelly M
What a fabulous shopping experience my friend and I had this evening! Gary was our salesperson and he was extremely knowledgeable and answered all of our questions. He was very patient and helped us pick out the best mattress that was best for our body and sleeping type. Thank you Gary for all your help!
Tanya Schaetzke
Monica was really fantastic. She went out of her way to find me exactly what I needed. Her customer service skills are top notch and she was an absolute pleasure to work with. I highly recommend her and her store to anyone in search of a bed or accessories.
Helen Beck
Excellent experience. Sales Associate reviewed about 8 different bed designs, levels of firmness, and pricing with us. We were given a wealth of information and we had a high degree of confidence that we purchased the correct bedding for our personal needs.
We would highly recommend this store to anyone considering an up- grade in their mattress configuration.
Christopher Curll
My girlfriend and I went in with no idea of what kind of bed we were looking for. Monica was so informative and made us feel so comfortable until we found a mattress that we both loved. She even helped us with financing making sure we stayed in our budget. If you are in the market for a mattress, please go visit Monica!
Anasuya Hazra
My experience with Mattress Firm was superb! Monica patiently guided me through all different types of mattresses there were at the store helping me decide on my own which to pick. Great customer service, professionalism and price point. Would highly recommend this place.
Niko Barashki
Mattress Firm in Doylestown is great! Me and my wife went to check out for mattresses and they do have wide selection. Gary was awesome in explaining all the details and helped us choose the right mattress for us. Highly recommend that store.
Marie Maser
Such a pleasant experience from the moment we walked in! Steven listened to everything I was looking for and took me through every option. I never would have thought I’d try a foam mattress but with his suggestions based on what I like, I tried one and it’s perfect! Plus he helped me stay within budget and get the most for my money. I wasn’t sure how safe I would feel shopping for mattresses during Covid but they had so much space and even had special disposable sheets for individual use so I could still try out the bed while staying safe!
Highly suggest visiting this location if you need (or want) a new mattress!
Julie Traina
Gary made the process of selecting a new mattress so much easier. He was able to explain so much of the information about each mattress type, which helped me make an informed decision. I would definitely recommend Mattress Firm. :)
Brandon Waldon
Monica was very knowledgeable and helpful. She walked us through the entire process and thoroughly explained each mattress. She broke down the different mattress' and the advantages of each one. She was a straight shooter and got us a great price. I highly recommend Monica at Mattress Firm at Doylestown.
Mary Broderick
Monica was wonderful. I came in looking for a specific mattress which had been discontinued. She found me one that was comparable she explained everything and answered all of my questions. I can’t wait to receive my new mattress looking forward to a good night sleep.
Mary
M Otis2005
Fantastic Customer Service!! I have been a long time customer of Mattress Firm (I have an inn and we change out our beds regularly). Monica, the sales associate, has been so helpful over the years. She did move from the Warrington to the Downtown store, so I was thankful to be able to reconnect with her. Monica tells it like it is, she is extremely knowledgeable, honest and there is no hard sell, which is so refreshing! She always makes the whole process of buying, paying, setting up delivery etc so easy. Thank you again Monica for another fantastic purchase!
Sarai Lavandero
Great experience and knowledgeable staff. Monica was personable, professional, and very helpful. She guided us to the right mattress and explained everything thoroughly. I highly recommend this mattress firm ! Ask for Monica!!
Roger Deibert
Monica provided an outstanding experience. Very knowledgeable and helpful
Cherese A
During this difficult time with COVID-19 going on, Monica, the sales representative who assisted me with my purchase, was phenomenal. She provided great service with so much patience and knowledge of the products. Thanks Monica for everything! My daughter loves her new bed!
AndyDrew6
Monica was super helpful and made buying a new mattress very easy! She was able to get us a great deal and we are very happy. 10/10 would recommend!
Nancy Scott
My husband and I both have achey backs and decided it was time to get a new mattress set.
We walked into Mattress Firm and was pleasantly greeted by Monica who was so knowledgeable, helpful and truthful. She really knows her stuff and was able to give us a great deal!
Needless to say we are excited to get our new set this weekend!
Megan Boggess
This whole process went so much more smoothly and easily than we were expecting. Steve was very knowledgeable and helpful, and even found us an absolutely amazing deal on an absolutely amazing bed. The Red Carpet guys were early and ... quite honestly, I’ve never seen a bed get put together that fast.
It took less than two days to go from needing a mattress to having everything all set up. Our backs thank you all!
Sharon J
Wonderful experience! Angelika (Angie) was extremely knowledgeable and helpful, and very nice. Found the perfect bed in no time flat. Very pleased with selection and service.
Rebecca R
We had a wonderful experience with Monica at Mattress Firm in Doylestown! She was incredibly knowledgeable, helpful, friendly and honest and even opened the store early so my husband and I could make our final selection before work. We got a fantastic bed at a great price and are thrilled with our shopping experience.
Steve mcconnell
Outstanding. I went into the store to look around and ask a few questions. The salesman was so knowledgeable and professional that he left me with nothing else to ask. He was not pushy at all. I bought a queen sized bed and will get it Monday. I am looking forward to it. He gave me the information I needed to make a decision with confidence. When next I need bedding I will go back to this store.
Angela Teichmann
Monica M. Wesley is a great sales person. She explained the details of the box springs and mattresses I have been interested in. She was very pleasant, friendly, and answered all of my questions. She did not rush me and made me feel comfortable. I felt as if I knew Monica for years and was a friend of mine. I truly feel blessed that I had Monica for my sales person. Sincerely, Angie Teichmann
Ron Corbin
Monica was very professional in her approach towards reviewing our needs , finding a good solution and helping us select the appropriate
mattress. My wife and I were impressed.
Diane Kalnin
Let me just say that Monica was awesome!
I walked in 15 mins before closing and Monica greeted me with a friendly smile. I just moved into town and was without a bed for the last week. She was on a mission to get me the perfect mattress at the best price.... and delivered the next day! I love it and I highly recommend this Mattress Firm location especially if Monica is there to help you.
ROBERT COHEN
The salesman, Gary,, quickly gave myself and my wife a warm greeting. He explained who he was and a little about himself and how he was going to help us pick out the best suited mattress for our budget and body needs. He asked us a little about each others sleep habits and what we would like to gain out of a new mattress. We then laid down on a row of 3 mattresses. This was to gain a little about how we felt about what we thought we liked. We then walked around the store and chose about 5 that we liked. Gary then explained the difference between the group. Going back and fourth, I found 2 that I really thought were great for me. Bad thing was that my wife felt differently about 2 of them. We then went again and again on the balance between the ones we both liked. To kick it up a notch, we then checked out an adjustable base. I never thought it would make a difference. But it took a great mattress and made it even better. There are however a bunch to choose from and the prices are outrageous for the really good units.. The end result is an order for a new mattress and adjustable base that is more for our needs and wants, than what I thought was possible. Gary was really nice, he gave us an amazing deal that fit our budget. I wouldn't hesitate one bit to go back to the same store and work with Gary again. One side note which is not a big deal and isn't the stores fault is that we will have to wait over 2 months to get our new setup. Its just that nobody really stocks the Cal-King mattress and base we chose. So it has to be made. Can't wait to get the new stuff and finally enjoy my bed again.
Kyle Given
Joe and Bill in the store we’re really great. They knew their business and had great recon for our mattress purchase. Delivery was coordinated with 48 hours and the delivery service was great.
Lauren Manning
Bill was really helpful and knowledgeable! He taught us a lot and helped navigate mattress shopping. Way easier than trying to figure it out yourself online. Thank you!!
Elaine McGowen
Sales person great, friendly, helpful, set me up with just what I need. Thankyou!
Vanessa Da Costa
I went in today to look for a new mattress and wasn’t too sure about my preferences or if I could find something that fit in my budget. Gary was extremely helpful in orienting me to all the mattresses and options, including the Black Friday deals. He was very transparent about price points and add ons. I left with a new mattress and delivery setup!
Nicole Prayson
Wonderful experience with Monica Wermey! She went above and beyond to meet all of our needs. We purchased three mattresses and an adjustable base. Prices were incredible and quick delivery. All of our questions and concerns were answered. We can't wait to sleep on our new beds! Thank you Monica!
Patricia Martinez
Monica was amazing and very helpful. She helped me find a perfect pillow for my neck and back pain. I have never got such good hospitality /customer service in so long she made me smile and laugh.Thank you so much monica you were a blessing I appreciate your advice so much for you made my life easier as a new college student.
Amber Ware-Sticker
Great experience with Monica! She was very helpful, kind, and caring. She helped us out and gave us all the details needed to make the decision for the right bed and bed frame. Very knowledgeable about pressure that we needed to hear. She helped us out with pricing as well. Very appreciative.
Lea Salomon
Service was excellent. Will recommend the store to buy a mattress. Gentleman who helped us was knowledgeable and helped us to decide on the mattress that was fit for us.
Justin Pincus
I’m a quick shopper who knows what he wants. Shopping for mattresses isn’t something you can do online; you need to test each one to determine what’s right for you. Monica @ Mattress Firm was a tremendous guide. I feel confident that I was able to get great value for what I ultimately decided to purchase.
Dianna Helm
Gary, the salesman who assisted me, was very informed and gave great advice since I was buying a mattress for my elderly mother. He made the process very convenient and coordinated the delivery with great follow-up. It was very nice to have such great service.
PhotosByMikeRogers
Monica was really helpfully!! me and my dad got a great deal on a adjustable mattresses base. We bought multiple and she was able to use a lot of coupons to get us a grate deal !!
Dawn McFadden
We went there yesterday on their first day open following quarantine and it was a wonderful experience! We worked with Gary and he was an amazing salesperson. He took so much time with us, explaining things and giving us ample opportunity to check out a wide variety of beds. He was patient, knowledgeable and very low pressure. He wanted to make sure that we found the right bed for us and was there to help us do just that! I can't say enough nice things about Gary and Mattress Firm Doylestown. I highly recommend them!
Lynn Finkel
Monica was amazing. She helped us find exactly what we needed. She was knowledgeable, friendly and efficient. I highly recommend buying your mattresses from her!
adrian feraco
Always an amazing experience working with Monica. She helps you out wherever she can and is kind. We love our matress and can't wait for our adjustable frame! Thanks again!!!
Bruce Larsen
We visited joe on a quiet evening and he was so patient and helpful. He is a professional that took his time and helped us find the right solution for our daughters bed. Thank you joe
Terri Begg
I had been procrastinating on purchasing a mattress for a few yeas, since the market now has so many mattresses to chose from, not to mention new technology ....it’s very overwhelming! I stopped into Mattress Firm, in Doylestown, PA just to browse and to see what my options were. After meeting “Gary” he really helped me narrow down a few mattresses and I ended up purchasing a “ Stearns & Foster”. Gary was so educated (I believe he has been in the business for over 15 years) on the selections as well as how your body should align with the mattress for a better nights sleep. Gary made my overdue task of purchasing very easy and even enjoyable.
Terri Begg- Doylestown PA
Richard Letizi
Went there this week to get a new bed and it was by far one of the best experiences at any store Ive been to, period. Lisa helped me and was extremely helpful and knowledgeable. She made sure to explain everything in full detail and made sure that I was getting the best bed possible for my budget. Overall she went above and beyond for me and I was definitely happy with my visit and my purchase. Will go back there for all my mattress purchases in the future for sure!
Nick Meyer
Eric was incredible. Haven’t not purchased a mattress in several years, I was very green to the process. Eric understood my needs, and recommended a mattress that now provides me hours of restful pain-free sleep. You cannot go wrong! Great Service, Great Prices, and 5Star White Glove Delivery!!!
Sara Deren
Joe was very helpful and knowledgeable in guiding us to purchase a matress . I would recommend him to others that are buying.
Megan Harkin
Lanny and Monica were wonderful to shop with. They were both knowledgeable about the mattresses. They helped us find the best deal for the mattresses and pillows we chose. I highly recommend stopping in and shopping with Lanny and Monica.
Jenn Hewitt
My husband and I went to mattress firm in Doylestown to purchase a new bed. Gary was our consultant, he was very knowledgeable and patient with us. He made it a pleasure to purchase our new bed. Thank you Gary!!!
Gary Harris
We visited several mattress stores in search of memory foam mattresses for bunk beds purchased for our grandsons. Gary Bailey, at Mattress Firm was incredibly helpful in assisting us with selecting mattresses which met the dimension specifications for the bunk beds. He was the ONLY salesperson who advised us to check the distance between the slats to be sure it was less than 3 1/2" and explained what to do if it was more than that distance. He was also the only one who informed us how the mattresses would be packaged, enabling us to make an informed decision on delivery. We truly appreciated his knowledge, his patience answering our questions and his enthusiasm for making certain we purchased the proper mattresses. Gary is certainly a credit both to the store and also the Mattress Firm company.
Mike Plante
I had a terrific experience working with Eric. I had a complicated request for my uncle that has advanced Parkinson’s and needed a lift bed to help with his limited mobility. After a few tweaks we got the right product and Eric went above my expectations to make sure my needs were met and I was happy. I would highly recommend this location to anyone looking for a mattress.
John Augustine
UPDATE AFTER DELIVERY:
Actually, THE BEST and easiest part of purchasing this product was the delivery process.
An automated voice calls the night before and gives you a 2 hour window of time.
Then - on the day - A confirmation call comes when the delivery people are near.
Rolando and Carlo were amazing. Perfect. And exactly on time.
Incredibly respectful of the property. They introduced themselves following all Covid guidelines. They scoped out where I wanted my products. (They even put on special shoe coverings before coming into my house.)
They unpacked everything - put it in place.. and removed all the boxing & packaging materials.
They were quick/ efficient/ clean and friendly.
Their professionalism would make me buy future products from Mattress Firm.
My father owned and operated a small Moving company for 30 years - so my review of them, I hope, will hold a little more weight.
By the way - we didn't notice any of the expected "factory smell" at all...
and the mattress we chose is as promised.
Exceeding my expectations.
see below for my intial SHOWROOM experience.
********************************************
I was having trouble in my bedroom ( no, not that) my bed was too low for me and too high for my dog.
I went to Mattress Firm in Doylestown.
MONICA was friendly, knowledgeable, and most of all, PATIENT. She listened to all my issues, and offered several perfect solutions. I’m very happy with our interaction and my purchase. My first Tempur-Pedic! And it works in tandem with an adjustable frame that lifts! Helping you to get out of bed. Or simply to sit up and read your kindle. Overall great experience. I look forward to delivery.
Steve
Just bought a mattress set and frame from Mattress Firm in Doylestown. Eric Goldman was very helpful and knowledgeable. He guided us through the many choices to help us find the perfect one for us. Not a hard sell and very enjoyable experience. Looking forward to getting our new mattress.
dylan benton
At mattress firm Gary was amazing! He took his time in making sure we tried each and every bed that would best fit what we were looking for!!! Amazing experience!!!!
Jillian Bershtein
Gary was the most knowledgeable and professional salesperson I’ve ever encountered. He managed to walk us through this tedious yet necessary process seamlessly in order to find the absolute best fit for our needs. Excellent service.
George D
Ray, sales rep was very helpful! Great experience
Sam VanFossen
Such a wonderful experience working with Monica ! All the reviews we read are 100% accurate - Monica is the best to work with. Very knowledgeable and very helpful. Excited to get the new product in just 3 days! Highly recommend.
Jason Grubbs
Can't say enough good things about Mattress Firm in Doylestown and the helpful Monica. We needed a mattress and Monica came through! Very helpful, gave me her cell in case I needed to call. Arranged for next day shipment! Thanks Monica and Thanks Mattress Firm!
Brian Peters
The staff at this store is so knowledgeable and asks the rite questions to find the correct mattress for you. No pressure, encouraged us to try different mattresses, and offered good information. They really care more about finding the rite fit than just selling another bed. Thanks to Eric and the team we are looking forward to many great night sleeps;)..
Thanks again,
Brian and Jaime
Qiu Cheng
Monica was very knowledge and helpful with helping my boyfriend and I pick out our mattress. She gave us personable service and gave us a great deal too.
Ashley Maurer
I was dreading going mattress shopping until I went to mattress firm and met Lisa. Lisa was very attentive, sincere and truly cared about finding the right mattress for me. I have a lot of back problems and since buying my new mattress, I feel a lot better. Thank you Mattress Firm & most of all Lisa for helping me feel better!!! A+++++
Jim K.
Our sales woman, Monica, was helpful and attentive. She listened and gave us the service we both wanted and needed. I would highly recommend based on our experience. Thanks.
Mary Taloricco
Monica was extremely helpful, friendly and professional. She fitted my daughter for a new mattress and we are very pleased with our purchase!
Khalil Hall
Monica was tremendously helpful in making our search for a new mattress a success! The whole
process was easy and we got exactly what we needed at a fair price.
Katie Burkhard
Monica was super helpful and helped my boyfriend and I get the mattress we wanted. There were a few in better price range, but she made the price work with what was covered for us.
Deborah Deal
Gary was a very methodical and knowledgeable salesman. He devoted the necessary time to our sales experience to make us feel as though we made the right choice. Gary is top-notch!
Steve Levine
Mattress places can be hard sellers. I found that Mattress Firm respected that I had a budget. Mila is terrific to work with and I highly recommend working with her.
Rachel Zhang
Monica was very helpful and friendly in helping me find a new mattress. She catered to my needs and gave helpful suggestions based off of my body frame and lifestyle!
Emily Burton
Monica was very helpful to me. It was my first time buying a mattress and she helped me understand all there is to know! I’d definitely recommend.
Olivia Rubino
Monica was so knowledgeable and kind. She was honest and told me exactly what I needed. I would totally send people to her if they need a mattress.
Anthony Sullivan
We bought a mattress under the SLEEPYS name and when it was time for our warranty to be used (our mattress was damaged) we did not get much satisfaction until we meet Peter in Doylestown. He was very knowledgeable, and very friendly. Peter took care of us and then some. His customer service skills were very impressive (I work in the food industry where service is key) I would go back to Peter from now on and also will send people I know there as well. Thanks Peter
Breanne Digrazia
Monica was wonderful and very patient with my boyfriend and I. She helped us pick out the perfect mattress! I highly recommend her!
Glenn Prest
I can not say enough good about my experience with Eric Goldman and the Staff at Mattress firm. My usual painful ,intimidating, high pressure process of purchasing a mattress became one of the smoothest transactions with no pressure and lots of help. When the Mattress we chose did not work out I figured the sleep warranty was going to be a hassle. Eric and his team were helpful and offered a better selection as to how we felt the mattress was feeling to us during our couple months of sleeping. We tried those two and one was a hit He had it delivered in just a few days which was also awesome. We are sleeping soooo much better now. Eric thank you thank you thank you, if I could give 10 stars I would! Mattress Firm customer service is by far the best I have had in buying anything as of late.
Kirby
Monica was fantastic and helped us find exactly what we needed for a price we were comfortable paying. She was so much fun to work with and made sure we got more than we could have asked for!
Jamey Batman
Monica was very helpful and knowledgeable on every mattress and platforms we asked about. No high pressure sales! We purchased 2 beds! Excellent experience!
Jacquelyn Gualtieri
For anyone who needs a new mattress and is overwhelmed with all of the choices available, read on. My husband and I just had a stress-free and great experience with Ben Ginsburg at the Mattress Firm on 611 in Doylestown (near Kohl's and Marshalls in Barn Plaza). Not only is Ben extremely knowledgeable about all of their products, but he is also efficient and professional and will help you systematically select the perfect mattress for your needs. Mattress Firm will price match any other sale you can find, and Ben will work with you to get the best discounts possible.You can also return the mattress after 120 days if you don't like it. We picked a mattress and had it in our home the next day. We both LOVE it and are sleeping much better. It is refreshing to work with someone who actually does their job well! Tip: Buy the adjustable base, it's worth it . . .
Patrick Crilly
Today at matress firm had an amazing experience with Monica, she was an amazing help and great customer service. Helped me find the right bed AND PILLOW for me I would HIGHLY HIGHLY recommend coming and have her help you
Christina Bruder
Monica is wonderful! Very helpful and honest in helping us find our little girl her mattress. We will be coming back if we need another mattress.
[email protected] Peanut
Monica was extremely helpful picking out a new mattress efficiently and quickly. She explained several had me try a few and I was out in 30 minutes with a new mattress very painlessly.
Andrew Renk
Monica was great really helped me out with finding the perfect bed for me. I highly recommend going to this place and asking for Monica. She was kind nice and wanted to make sure I was happy as the customer.
Chris Katona
The whole experience was great. Joe was very knowledgeable and helped us pick out the perfect mattress.
Bill Palow
Joe & Bill were awesome, I know nothing about bedding, they made sure I got exactly what I needed.
Jon Freer
Just stopped in to look at/bit a new mattress and Steve was very helpful. It was a low pressure experience. He listened to what we wanted and also gave us his very informed opinion. Walked out feeling great about the purchase and the shopping experience. Thanks Steve!
Megan Cunnane
Steve made an exchange, new purchase and delivery so easy today! He is professional and patient and managed to have two new boxsprings delivered the same day. I would recommend this store to anyone looking for a new mattress, etc. Thanks, Steve!
Sam Ahmed (Sam)
Monica was a wonderful person to work with. She was very knowledgeable and helpful. She even shared information on the surrounding area, as we are new to Pennsylvania.
Thank you Monica and God bless you and your family.
aaron mayers
It was very easy and fast getting to a bed that I like, knew exactly which beg I should/ would want and that was best for me. Found the deals that would help a young collars student like my self out, on of the easiest things I did for my new apartment
Thomas Wagner
We had a very good experience and Joe was very knowledgeable helping us out. He took his time. We didn't feel pressured. We picked out the right product at the right price.
Eduardo Romão
Gary was just so patient with us, we had a great experience at the store! Would def recommend him and the store. Thank you for the outstanding service… 5starts for sure
Cynthia Schleckser
Monica was amazing! Helped me find the perfect fit for my needs! I have had back surgery and she helped me with so much understanding And kindness!
Beth Lapp
Efficient, friendly sales person. Interested in making me happy with what I bought and not making the most money that they could off of me. Frankly, I think if they tried to sell me a more upscale mattress I would have just left. Great sale price.
Brian Trachtenberg
Monica made buying a bed a pleasure. She took so much time with us and we felt no pressure. She educated us and guided us based on her extensive experience.
Emma Van Zandt
William was very helpful. He was not a pushy salesman and let us come to our own decision. We had a great experience!
Melanie Mabrey
Very helpful salesman and our purchase was very easy
Lisa Kono
Monica was incredible helpful. She found coupons that we had no ideal about.we will always go to her to buy our mattresses.
Dee Duvak
What an awesome experience from the minute we walked through the door. They really want you to be happy with what you purchase. Eric was really knowledgeable about what you need and did not pressure you and made the whole process so easy. I would buy from here again and I am very pleased with the service.
Lauren Beran
Steve was very knowledgeable and so helpful when choosing a mattress! He walked us through all of the options and made the process enjoyable.
Nikol Toulatos
Monica was a tremendous help for my mom and I today. She helped us all the way from which bed to buy to what pillow is best for my moms frame. We appreciate all her help!!
Sandeep Mathur
Monica was very patient and helpful. Did not pressure sell any one particular item. Was up front with costs and sale items. Easy to make decision on purchase. Very professional.
j ferguson
Monica and Ashley are so friendly and caring. They patiently helped me explore options and gave me a great deal! I highly recommend going to this location for your mattress needs :)
Teresa DeSimone
Our experience at mattress firm was wonderful. The sales associate, Monica helped us find the perfect mattress! Highly reccommend!
Samantha Good
We had a fantastic bed buying experience with Gary! He was knowledgeable and patient as we determined which mattress and adjustable stand.
Kathi Fuellhart
My salesman Joe was very personable and informative. I got my questions answered and everything I need in a mattress!
PATRICK ECHEVARRIA
Even during these unfortunate times, Monica was able to be a Rockstar with assisting me. I highly recommend both Monica and Mattress firm for not only a great experience, but also a great deal!
Erik Irvin
Don really worked with us and helped us find the right mattress for us.
Beth Meininger
Monica Werley took excellent care of me! She had great tips and honest recommendations. I am thrilled with my final decisions. Thanks Monica!
Dariane Moraes
Great experience with Gary, he was so helpful and patient helping us to find the perfect mattress! What a great service 😊 …
C Weaver
Gary was very nice and helpful and knowledgeable. Our new bed comes today so I’m looking forward to getting it and breaking it in.
Mara Flaherty
Monica was great! Very helpful for first time mattress buyers, left with the perfect mattress at an amazing price.
Gary Tsepenyuk
Eric did the amazing job helping me to select my wife’s Birtday present. He was very knowledgeable and patient with me .
My best advice to everyone reading this go buy the Adjudtable Base from Mattress Firm, it will change your life.
Stephanie Scheidegg
The gentleman that helped me was wonderful n great. Liked my service he gave n helped me this world need more great employee's like him. The bed is great thank you so very much
Mark Frey
Gary was most helpful and made the process simple and easy to find the best option for my new mattress.
Steve Tureikas
Bill was friendly and knowledgeable and fantastic at answering all my questions. I'm giving the whole experience 3 thumbs up!
John Gullifer
Gary was great! He was patient, easy to talk to and answered all our questions. The delivery went smoothly and was made in less than 24 hours.
Marilyn Can
Eric was incredibly helpful and able to get me the perfect mattress at a steal of a price. I would definitely recommend Doylestown’s Mattress Firm to anyone looking for a quality mattress and a great deal.
Brian Jonovich
Had a great experience with Monica. She helped us pick out an amazing mattress. Great store!
Dave Werner
Fast, helpful, delivery in 1 day! Good experience overall.
Kent Malmros
Monica was incredibly knowledgeable, helpful and made the selection process easy. She ensured we had the best possible price for our needs.
Brian Shapiro
Great experience buying a mattress for my daughter for college! Monica was very accommodating finding just the right mattress for comfort and support!
Marissa Formica
I have a great experience at the Mattress Firm in Doylestown! Gary was both professional and helpful! Highly recommend!
Rick Steele
Monica was extremely helpful and knowledgeable in selecting the best mattress for our son. Will be back for any future mattress needs.
Arthur Zapolski
Our salesman understood our needs and did not push us to a mor expensive product. He also made in tell suggestions after listening to to our needs
Aidan Carr
Great selection of mattresses, Gary and Monica were both very polite and helpful.
Liz Lichtenwalner
Monica was great. She solved our problem quickly and professionally. We're Mattress Firm customers for life
George L
Excellent service and huge selection of mattresses. Thank you William for great recommendation and going extra mile.
Chris Bauer
Monica was knowledgeable and friendly. We left with confidence that we ordered the correct bed, and delivery the next day! Now that’s service!
Jason La Vecchia
We purchased a mattress from Steve last night. He was a pleasure to work with and very informative. Do yourself a favor and stop by this store-you will be glad you did!
Charlie Arnold
Had the best experience in purchasing my new bedding. Monica knows how to make it simple and easy.hats off girl. Thank you
Sue Walker
Gary was great help and we got the perfect mattresses at a good price.
mary taddei
Steve was extremely helpful and honest - wonderful easy shopping experience - highly recommend! I will absolutely come here next time I need a mattress!
M M
Joe was super helpful. Top notch service received!
Laura Trachtenberg
Monica was awesome in helping us find the perfect mattress that will help last and support me long term!
Diane Stanojev
Monica took such good care of us! She was very knowledgeable and we’re very happy with our purchase!!
Ryan Nat Allen
Monica Werley was helpful and made us feel comfortable, with no pressure on making a purchase! Found us just what we needed. Great experience!
Abby Monahan
Super helpful and well informed. Helped us find 4 mattresses that worked for our needs and our budget.
Ted Segal
Had a great experience. They offered help when we needed advice but gave us space and time to make the right decision for us. We also feel like we got a great value/deal. THANKS ERIC!
YBM vacation
Had a need for several mattresses & Steve went above & beyond getting me what I needed by calling the local warehouse & making arrangements for me. Fantastic experience & customer service.
nadia rosen
Monica was amazing she wasn’t pushy she just listened and directed me .
Can’t wait for the bed to be delivered.
nick steffney
Great place to buy a mattress. Nice store and workers. Saleswoman Monika was very friendly and helpful in getting me the best available prices.
Steven Teterus
Gary helped my 3yo and I pick a mattress and boxspring in record time on a Friday and it was delivered by Sunday. Couldn't be happier. Thanks!
Jennifer Clark
5 star service
Customer service
Product knowledge
Sale price amazing
Tommy Diffin
I came in with no idea of what I was looking for, the friendly lady who worked there walked me and my girlfriend through what would be best for us and what we could afford, she gave us amazing service and was helpful throughout the whole endeavor. And now we get to wake up without aching backs
Rachael Giles
Monica was absolutely amazing experience, very kind and helped with everything we needed! What a wonderful time I had with her !!!
Kevin Kelley
Gary was absolutely wonderful assisting my partner and I with our unique needs. Highly recommend him!
J
Monica was extremely helpful & professional with helping us buy our mattress.
John Fezz
Monica was super helpful with the whole mattress buying process!! Highly recommend!
Sarah MacDonald
Steve helped me today and was really helpful! I'm moving across the country and he helped me buy it here but have it delivered there while working in my budget! Thanks for making my move easier!
Alex Goldberg
Monica was very helpful and kind when helping me choose a mattress for my college apartment!
Alex Crawley
Had a great experience getting a mattress with help from Monica; I can't wait to get my new mattress!
.
Gary in Doylestown was great. Answered all our questions (and we had a lot). Pleasure to work with.
Kyra Bradley
Steve was incredibly helpful in helping me find a mattress on a budget and honest about what realistic options for me were. Great experience!
Drew
The "free adjustable base" in the showroom is not what they actually deliver. The showroom model has a larger/faster motor and lifts further.
Gabe Kudzal
Monica gave me “mom” like help and made sure I got a bed that would give me the best nights sleep.
Brent Hudicka
Great experience with Monica, wonder women who really got me the best mattress possible.
vicki szilagyi
Monica was so helpful and knowledgeable. In helping me choose the correct mattress.
Emily Halderson
Had such a wonderful experience with Monica! You definitely should come to Mattress Firm in Doylestown.
Nicole Rothman
Our sales associate Monica was so unbelievably patient with us, and answered all the questions we had, she was very out going and got the job done!
Guillermo I
Employee was very helpful and more than willing to go the extra mile. I had a wonderful and smooth experience and will send more his way for business.
Sean O
Monica was terrific. The transaction was smooth and I got a lot for my money. Would buy again.
Metri Dish
Excellent advice and guidance on choosing a mattress. Highly recommend!
Thomas Detlefsen
Monica was very helpful in helping me find a mattress for my apartment.
Shelby Hoke
Monica is a very nice lady really helped me Out she listened to what we had to say and answered every question to recommend you come and see her!
Kelly Williams
Stopped into mattress factory on a whim and Steve was very helpful! I will be back when we need a new mattress! Thanks again!
kimberly wilkie
The salesman was helpful didn’t try to over sell listened to my needs
Lisa Bradley
Monica was a great help in finding the perfect mattress for us!
Colette Yeager
Monica was very helpful in assisting me with choosing the right bed!
Victor Tsan
Sales person was helpful and professional. We made a big purchase and happy
Zachary Hamada
Very helpful and patiently worked through all options with us so we could make an informed decision. Very happy with purchase.
roland west
Monica was wonderful. I love my new Mattresses .
Mike Snyder
Large selection of bedding. Good pricing
Jordan Gross
Gary was fantastic. Great experience. Highly recommend. Extremely knowledgeable.
Jennifer Sheller
Monica is excellent, extremely knowledgeable for those with back issues. Great purchase and price.
Josh Bazzano
Monica was absolutely fantastic and helped us so much! 10/10
Rachel Sacchetti
Monica was really great and made finding a mattress easy
Oscar Nunez
Great Customer services . I love my Mattress.
Aimee Meyer
Eric was wonderful to work with and made the process of purchasing a mattress so easy!
Keith McCrea
Monica was great to work with! Very knowledgeable. Would def recommend!
Todd P
Monica helped us find the best fit for our family and found the best deals available.
Michele hreso
Monica was a gem. She is very knowledgeable and hilarious.
William Sherrod
Monica Werley- very passionate and knowledgable saleswoman. Highly recommend!
Millennial Therapist
Steve was awesome! He was extremely polite and efficient! Great experience!
Craig
Gary and Monica were great
Very helpful and informative
Would go back again and refer others
Thank you
Anthony Blake
Monica was extremely helpful for all my and my mom's needs
Lawrence Glenn
Monica is wonderful. Really knows the mattress business.
Michelle Stranix
Monica was an absolute pleasure to work with! Highly recommend!
Patricia Cox
Monica was very helpful....gave us coupons to help bring cost down.
Brian D'Andrea
Monica was very detailed and honest about what was best for me
Toni Cherba
Pleasant experience...no pressure...we were very pleased.
Travis Ezin
Jon Arbuckle sleeps great in his new mattress from here. Garfield sleeps off the lasagna.
S Ship
Monica was incredibly helpful, extremely pleasant and professional.
marc peckman
Easy good experience
Jennifer Thomas
The woman was very knowledgeable and friendly. Very good experience.
Christina Hatch
My gal Monica was a gem!!! Always thinking of helping families in need!!!
Susson
Incredible service, and extremely efficient. Best mattress firm in PA.
Brian Hess
absolutely great the entire time
Margi Stryker Tettemer
Monica was a huge help and delightfull to work with!
Andrea Rihl
Monica was a fantastic help! Wonderful experience!
Romey Mead
Monica was great. Incredibly helpful and knowledgeable. Thank you
Peter Lange
Monica was superb. Very great to work with.
Diane Gibbons
John was extremely helpful and knowledgeable and friendly!!
Vic Peccarelli
Joe knows his products.
Deirdre Alderfer
Thanks for your help setting up my new home, Monica!
Mike
Sales and service were excellent.
Lisa Angelo
Awesome customer service!!
David Carroll
Very knowledgeable staff. I was well served.
Donald Biresch
Very good experience dealing with Monica,.
Joseph Meier
Stopped in briefly, Steve was very friendly and receptive.
Mark Hetrick
Monica was wonderful. Empathetic and knowledgeable
Shelby Thome
Monica is absolutely amazing!!!! Phenomenal customer service!!!!
Jim Evanitsky
Monica was great to work with and super helpful!!
Susan Hill therapy
Knowledgeable and friendly staff. Great place to buy what you need.
Sherry Lamelza
Steve was extremely helpful and knowledgeable. Highly recommend!!!!
Madelyn Jones
everyone there was super friendly and helpful!
Liz Hood
Great experience! Monica was amazing!
Ryan Murphy
Monica was great! Very helpful!
Jim DeForest
Amazing bed and amazing service!! Thank you!
George McC
Monica was great, thank you!
Lilly Miller
Monica was very helpful!!! Highly recommended
Sheila Wenner
Eric was a huge help today in the store! Thank you!
Joanne Miley
Great customer service from Monica.
debra torrone
Great service! Very friendly
The gundlachs
Quick easy efficient and knowledgeable!
Dorothy Shields
Great service and competitive prices
Victoria Kindt
Professional, friendly, helpful.
Katelynn Connolly
Great experience with Monica!
jamie casper
Monica was very helpful!
Sue Glenn
Excellent service knowledgeable staff
Caitlin Selvaggi
Monica was very helpful!
Maria Kontas
Monica was the best!
Kyle
Monica was great!
Meghan Struzinski
Monica was great.
caprice Coluccio
Monica was great!
Mark Cieslak
Great service and friendly people
Joseph McDowell
Monica was fantastic!
Mirna Cervantes
Monica is excellent.
Mike McGarrity
Monica was fantastic!!
Dwight Blazin
Monica was great
Jordynn Pop
monica
Carman Y
Monica is a sweaty
Teri Holton
Monica was terrific!!!
gymrat
Good
Ed McIntyre
I came early to the store and got undisturbed service from both the sales person and the store manager. They gave excellent support and information that I hadn’t considered. Price wise they were willing to negotiate and gave us a very fair price. We also got next day (Sunday) delivery. I highly recommend this location.
Trish Mundt
Chris was very informative. Our visit was fun, and we learned a lot. Chris is a very good salesman, very good at what he does, without being overly pushy.
Carly Fluck
We made a purchase today at your Doylestown location . Chris and Kyle made our experience very pleasant and quick . Thank you , we will be back .
Reb Brooks
Rita Wahler
Paul Keene