Reviews of Mattress Firm Verdi Square. (Mattress Store) in New York (New York).

Mattress Firm Verdi Square

389 Reviews

292 Comments

Mattress store

Mattress store

2080 Broadway, New York, NY 10023, United States

Description

Information of Mattress Firm Verdi Square, Mattress store in New York (New York)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Mattress Firm Verdi Square

Popular times

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Reviews of Mattress Firm Verdi Square

Taylor Levy

Andrew is the nicest sales person I’ve ever encountered. His approach is led purely by genuine sincerity and kindness. He’s not an eager beaver who will spew nonsense just to make a sale, something I experience quite a bit. He was patient, knowledgeable, and listened carefully to my needs and genuinely cared about finding me the best mattress. I hope his manager reads this and appreciates how lucky they are to have such a wonderful asset on their team. He’s terrific and should be promoted!

Bob Miller

Steve C was passionate about his mission .. understand our sleep challenges and pair us with a mattress selection that would make a difference. I never felt I was being sold. Educated yes. In the end we walked away feeling we made a very informed choice related to this very important purchase. Thanks Steve C!

Steven Harms

We’ve spent a decade doing foam mattresses from a box or notified dot-com and all of them have degraded in <50% of their supposed lifetime. So we tried a big retail store. We entered and were greeted by enthusiastic sales staff. Ali showed my wife and I some options, but I was pretty sold after trying out the supreme beautyrest. Like being shown a Cadillac as the first option on the lot. We wound up taking it and delivery was a snap 2 days later. That said, this wasn’t a bargain path. You’re paying for a retail storefront in pricey Manhattan as part of the retail cost. But after chasing bargains and having the replacement cadence and sore hips to show for it, I’m opting for a different path and am sleeping so well.

Francesco Bilotto

Angelis was amazing! She helped me search and complete my order in speedy time. Her knowledge and helpful demeanor was appreciated. I felt completely satisfied and looking forward to having a better nights rest, all thanks to her and an great mattress recommendation.

Dina Zeller

My husband and I were shopping for a new mattress that needed to accommodate several of our health issues. Kendra was extremely knowledgeable and very helpful. It was a stress free purchase. We would highly recommend Mattress Firm and especially recommend working with Kendra

TeckKuan Lim

Angelis was an amazing sales and really went above and beyond to make sure I got what I needed. I was impressed with her in-depth knowledge of each product and her consideration of my slumber needs. Furthermore, the store had a very nice selection of products. Very satisfied!

Yizhar Shimoni

Steve C. was an amazing sales and professional and make sure we got what we needed and exchange the mattress we bought on line. We were impressed with his knowledge of each product. Thank you Steve👏🏻👏🏻. …

Adriane Montaque

Steven was a friendly salesperson. He didn’t try to oversell me anything and he actually listened to what I wanted. He assisted me in getting what I needed and gave me suggestions in regards to delivery to make it a smoother process. It was a good experience.

Jahanara Sultana

I had a wonderful experience here, mainly due to the fantastic sales representative Angelis Baez. She was extremely kind and helpful and answered all of my questions. She also worked very hard to make sure we were satisfied after we bought the new mattresses. I highly recommend visiting this store due to her excellent service.

Pika Chu

Big Steve is absolutely amazing! I came in the store lost in the sauce but now I will be lost in comfort. He made sure me and my little one were taken very well care of. We are excited for our purchase and the many years of plush lush beauty rest to come. big Steve I wish you could be cloned and placed in all the mattress firms! because everyone deserves the 5star service you provided for my family! See you again for my families future sleep needs. Mattress firm thank you for big Steve! Forget raymour forget Ashley forget every where else do not wait any longer come by Verdi square and your sleep life will change! Thanks again big Steve you are amazing! - Carla Castillo And baby bella

Evan Hurwitz

This place is great. Made 2 purchases and they were both great because of the amazing customer service. Ask for Steve C if you need assistance. He was so nice and helpful.

Charlotte Deiss

The sales man who worked to help us find a mattress was fantastic. He was not pushy. He was super helpful and friendly! Great experience!

Judy Hamilton

Great experience! Great Mattress! I am so pleased I am ordering two more for our guest rooms.

caljett55

Amazing service and Steve rocked! Listened to us, educated us and ensured we made the best choice for us, not for him. Can’t recommend this place enough!

John Stassi

Steven was helpful, patient and courteous. He definitely enjoys his work, knows everything about mattresses and enjoys helping people. Amazing service! He helped us select items that would work best for us and was patient with questions. Then I needed to delay our delivery for several months and he called months later exactly as promised to help coordinate it. Ask for Steve you will be well taken care of!

Ram Ganesan

Was the quickest and the most efficient Mattress Purchase. Needed a Queen size memory foam mattress in a pinch and Mohammad the store Manager was quick, courteous and efficient. The Mattress in a box was easy to transport and unpack! Highly recommend!

Charlie Fish

Amber treated me right!! She was patient, knowledgeable, gave me my space and time to duly test various options. She had my budget in mind, and her product knowledge helped me make a decision in record time after spending a year looking for mattresses elsewhere. Highly recommend.

Judith Elaine Halek

The saleswoman was helpful and won’t be on the call of duty with patience when answering all my many questions and needing to try lots of pillows. She seemed genuinely interested in making sure that I was clear but all the different options and gave her feedback as well when I pointed out certain pillows and her experience with them. The pillow is going to be sent to me directly from the warehouse, so I don’t have to go and pick it up which is great. I would highly recommend this place.

Megan K

I’ve recently bought two pillows suggested by big Steve and was best purchase did it. Good suggestion and very helpful

michele mais

I was really impressed with my salesman Steve. He was knowledgeable, helpful, charming and resourceful.I'm really looking forward to sleeping on that delightful mattress on my new adjustable bed. I'm worth it... can't wait to use the massage function. Whoo-hoo 💕🎉🙏

Robert Kennedy

Steve was spectacular! He did not oversell or seem too good to be true. He was honest efficient and attentive His customer service was exceptional i will be back and tell all my friends how great maytressfirm and Steve are.

Elizabeth Yoo

Amber (our salesperson) was amazing! Not only did she help walk us through the online warranty process for our damaged mattress (purchase over a year ago online) and print out the necessary items, but also guided us through purchasing a new mattress and adjustable bed frame, and coordinated for a speedy delivery, and picked up the phone immediately (on a Sunday!) when there was a hiccup with removal of our old bed frame. Overall, the entire process was smooth, and Amber was incredibly helpful, kind, and professional.

sanaya kelly

Christian was a delight to work with. He was knowledgeable, patient, efficient and pleasant. I would absolutely purchase from this location again.

Katherine L

We had such a great experience at Mattress Firm with Abdel! He was really patient with us, answered all of our questions, and did not pressure us at all. We tried a ton of beds before selecting a wonderful mattress (and pillows and encasements) with Abdel's help. Our bed frame was backordered for months, and Abdel worked with us so that the mattress would be delivered around the time the bed would be. He even remembered that our building requires a certificate of insurance and sent it to us when the time came for delivery faster than any vendor I've ever worked with, even though it had been months since we last spoke!

Danielle Hickey

Today I visited the mattress firm over on 72and Broadway, I had a truly stress free experience! Usually I walk in and out of mattress stores because it’s stressful but not today! The staff were very welcoming, the store felt safe and clean (in the sense of this new covid world) and the overall experience was pleasant. Abdel helped us out he understood our price point and was incredibly patient as we went back and forth trying to figure out what we wanted. He found us a great mattress at a great price and I highly recommend this store to anyone who is weary about buying in store vs online.

Melanie Madera

I started my journey online with a Sales Rep. named Victoria....I asked many questions about different mattresses. She was very informative and patient. She recommended a specific mattress due to me being a side sleeper. I finally decided to go with her recommendation but not without testing it out in the store. She found the nearest location to me that had the mattress and sent over a referral with my information. Moving forward Sales rep. Jameel reached out while I was in route to his location. He was very efficient, and knowledgeable. I left spending less than I expected and extremely happy with my purchase. I am pleased with the customer service. I hope I'm as pleased with the mattress.

Amara Parseghian

Went in today totally lost on what we were looking for in a mattress. We were warmly welcomed by Amber. She immediately asked our names (and remembered how to correctly pronounce mine, something I always appreciate!). She dove right in, asking us about our sleeping habits and used some system to help us get started in finding the right mattress. We were incredibly indecisive. Amber never once rushed us, she took her time to explain the benefits and honest insight on the products we were considering. She stayed with us to answer questions, but also gave us moments alone to talk it over. I always appreciate having a moment alone to kinda debrief. In the end, we just couldn’t decide, but were incredibly grateful for Amber’s help. When we told her we wanted to take some time to think, she was understanding and even took the time to ask us about what we were hesitant on. She was helpful and thorough. Whenever we do make a decision, we will be going back to her! She is knowledgeable, friendly, has a good sense of humor and top notch customer service!

Camila Durigan

We do need a mattress store!! You can buy it online, but there's nothing like the store experience!! Jameel was fantastic, gave all the information I needed to take my decision. No pressure at all! I tried all the mattresses I felt like until I found the one! Price was fair, the service to remove the old one and install the new one was informed and offered at the check out. It was a great experience overall. Way better than buying online.

Dan D

Jameel was extremely helpful in the purchase of my sons new bed. I had a bad experience with American Mattresses and had cancelled the order. Mattress firm is the way to go with free fast shipping and extra worry free warranty. Jameel was very thorough and clear on when the delivery date would be, price and that I will be receiving a brand new mattress, not off the store floor! He even asked if I was still happy with my last mattress I purchase earlier this year. Will have a very happy child when his big boy bed arrives in a few days!!!

Rexel J

Got my new mattress here last May with the help of Abdel. He is really great, upfront, and very pro customer. He didnt make me feel rushed or pressured as well when i was choosing my item. A great experience and good customer service.

Phoebe Kmeck

I went to Mattress Firm knowing I needed to try a mattress first before buying. I worked with Jameel Noormohamed, who has apparently worked at this location for 29 years!!! He was incredibly knowledgeable and communicated into simple terms the answers to complicated questions. He respected my budget and helped guide me to the best purchase for my price range. I did not feel like I was working with a "salesman" I felt like I was sincerely being helped and connected to the best sleep of my life in my price range. Highly recommend.

Tracey Hayse

My partner and I came over Labor Day weekend looking for a mattress to finally upgrade from a full to a queen. Jameel helped us find options within our desired price range without being too pushy. We ended up coming back 3 days in a row to keep comparing the beds and finally settled on something we are both excited about and that could be delivered on our move in day later this week!

Josh Gordon

Yesterday, my girlfriend and I went in to Mattress Firm expecting to go home and do some research/pricing before committing to a purchase. I also had some questions regarding vague statements on their website. We were not expecting to buy in-store, but we ended up very satisfied and buying a new mattress on the spot. At first, things started off a bit rocky. The first salesman that spotted us was overly pushy - I told him we wanted to try mattresses first and then we had some questions, but he insisted on having us ask questions first. Upon hearing our questions, he gave us the same company-line statements that I had read off the website (not helpful). Eventually he said “hold on, let me get you someone else to help you - I have a $20,000 sale upstairs that I don’t want to lose”. This bothered me...as a customer I don’t really care who else you’re helping. If you want my business, you should be patient and attentive to me, especially if you’re the one that approaches us. He definitely rubbed us the wrong way. Fortunately, Ryan the second salesman we worked with was excellent! He was patient, transparent, receptive, and let us guide the conversation. He showed us the mattresses we already had in mind while also bringing to our attention other mattresses he felt may interest us, all the while letting us spend ample time with each. Eventually when we settled on a mattress, he was able to match a lower price that we had seen online and reduce some of the additional fees. Overall, his customer service was excellent and we felt completely comfortable buying our new mattress through him. When you go to Mattress Firm, ask for Ryan!

Fernanda Siefert

I have bought my mattress here and Steve was very helpful. He helped me to understand which mattress was better to my situation. He was not pushing in sales, she never forced me to buy things that I didn’t need. It’s was a very pleasant experience of buying a new mattress, very different from others previous experiences. Thanks to Steve.

Ornella Fado

We just purchased a great mattress today . It’s so important to have a goodnight sleep right ? We are happy with the purchase and we were extremely happy with the guest service ! Steven is very knowledgeable helpful and kind! And guess what ? He is also a good home chef 👩‍🍳 Maybe I should have him guest of my Tv show Brindiamo 🥂

Tabia Cole

I went Mattress shopping with my kids and the sales team was amazing. One guy kept my girls busy so that I could concentrate on getting the perfect mattress. Thank you again for that. Every time we pass the store the girls want to go in now lol. Abdel is who I ultimately dealt with to purchase my mattress and I must say the transaction was seamless. He didn't pressure me into getting the most expensive mattress. We spent time pinpointing my exact needs and he asked me relevant questions to help me make the best choice for me. I'm really happy with my purchase. For the first week or so after getting the bed I thought about taking it back because it was too comfortable! lol I opted to keep it and it is by far the most comfortable bed that I've owned in adulthood. Super easy process, I didn't feel swindled or ran amuck into spending lots of money. The experience was very personal and I'll definitely recommend them to whoever will listen to me...Happy Mattress Shopping!

Jessica Tseng

I have purchased my own mattresses & for my projects at Mattress Firm 2080 Broadway, NY location for many years. The store manager- Jameel is very knowledgeable & accommodating whenever I need the mattresses. Great experiences to work with him.

Andre Torres

Big Steve was extremely helpful in every way possible! Would highly recommend this location and I can’t praise their customer service enough.

Anelle Abad

Steve was extremely helpful. I had just graduated and I went in not even looking to buy a bed at the time. He was so genuine and personable. He explained the whole process of how everything will work out as far as the delivery process and the flexibility on changing delivery dates as well. I would come back again!

Derek Xu

Had a great experience in this store to select a bed for me. The Staff, Amber is very friendly and welcoming me. Very patient to tell me all the information that I needed, it's good to have someone in a store not over selling their products but also keep their customers interested in buying. Good recommendations if looking for a bed

Scott Morris

Steven C. was incredible! Very thorough and caring. He explained everything in great detail and made the experience exciting and easy. Best customer service ever!

Jasmin Harpe MD, MPH

Abdel was phenomenal helping us find a mattress that fit out needs! He was very patient and let us take our time making our decision and gave us a variety of options to choose from. I highly recommend you go to him if you are in need of a new mattress and are looking for professional and kind service!

Josh Ozpinar

Amazing service! I was having trouble getting a bed at a few other companies dealing with covid vendor delays. I called Mattress firm at Verdi Square and spoke with Jameel who was extremely helpful. Got us set up with a great bed on sale to be delivered in a few days. Thanks again!

Reece Rodriguez

Amber was a great associate! She helped us find our mattress quickly and helped find something that worked for us. She was especially helpful in helping us put down a deposit and set a delivery date that worked for us. Would recommend if you're looking for a mattress!

Daniel Quintana

We just purchased a mattress from this location! The gentleman who helped us was extremely knowledgeable and showed the utmost respect for us. They welcomed our business with open arms and kindness. No wonder this location has withstood the test of time for nearly 40 years! Highly recommend to anyone looking for a great deal on some great mattresses!

Ana Lemus

Steve was incredibly helpful with the entire process and found me a spectacular deal on a mattress and a bed frame. I don't think I'll be back soon because of the great purchase but I'll be sure to recommend to all my friends looking to replace their mattresses.

Shakerra Green

Jameel was absolutely the best!! I came into the store and he greeted me right away. He answered all my questions and helped me find the right bed in my price range. I definitely recommend coming here if you are looking for great service

william hyman

We came in and Abdel was very patient with us. We were able to spend time comparing various mattresses. Abdel is very helpful and professional. He took his time and covered all of the details of our purchase and our delivery. He is a pleasure to deal with. Not a pressurized situation.

Jackalynne Smith

Jameel is amazing!! I purchased my first bed ever off Amazon because I was trying to save money, and the bed was so uncomfortable. I went to mattress firm and Jameel helped me find the the most comfortable mattress. He was so helpful and fun!!

Maria Hinestrosa Armendáriz

I bought 2 mattresses here 10 years ago, Jameel (our vendor) was super nice and helped us find the best fit for us. Today I went in again looking for a third mattress and he was still there, with the best attitude ever! This is the BEST place to buy a mattress. Look for Jameel, you will not regret it!

Amanda Rose

I feel confident we got the best mattress deal in the city, thanks to Jameel at Mattress Firm! He was incredibly helpful to this first-time mattress buyer, and he went above and beyond to find us an incredibly low price for the product I wanted. He coordinated an order with multiple products for multiple customers on a tight-turnaround weekend delivery, despite nationwide supply shortages, and at a price so low my jaw dropped. We had so many questions, and Jameel answered them all with patience, honesty, and kindness. The store is clean and quiet -- you'd never know it's across the street from the 1/2/3 train on 72nd Street -- and made for a lovely, easy visit. 100% recommend, and thank you again Jameel!

RJ Peristere

Just bought a mattress today with my fiancé. Jameel was fantastic. We walked in asking for the cheapest mattress and instead of turning us away or losing interest he helped us out through and through and got us more than what we were looking for! Thank you so much Jameel! We owe our good nights rest to you ☺️

Jamie Koatz

Huge thank you to Jameel for helping me and my partner get a mattress! After waiting 2 months and canceling from another company, Jameel made sure we could get one in the same WEEK. He listened to all our woes and showed us three mattresses, he knew exactly which one we would like and he was right. The discounts are also very nice. My only complaint is that we bought box springs and they made the bed too high and were unneeded so we refused to take them and have to get them refunded. I highly recommend this store for buying high quality mattresses! THANKS JAMEEL!

Frank Guo

The so called sleep experts here are paid by commission and will say anything to get you to make a payment. If anything goes wrong they will blame everyone but themselves. I ordered my tempur pro-adapt on 9/6 with Jameel. I solely ordered with him because he said and I quote that he promises the bed will be delivered on the same day I move to another state based on his "25 years of experience" working there. And as you've guessed it, my mattress got delayed and no one told me about this until I checked the app on the day I moved. There I was, in a new city with no car and no bed to sleep in. I called up Jameel, who promised me a $200 reimbursement for an air mattress while the bed gets shipped, my bed continued to get delayed 3 more times after that (no follow ups whatsoever). Now I understand that tempur is short in supply at this time. What really annoyed me even after I got my bed, Jameel has been ghosting me about my air mattress reimbursement for 3 weeks. == update == The manager reached out and resolved my issue immediately. I really appreciated the quickness in action and I hope similar experience won't happen to others.

Naomi Cogan

I had an excellent experience at MattressFirm. The salesperson who helped me was knowledgeable, patient and pleasant to work with. He seemed to have my best interests in mind.

Kiara Quinonez

Very great experience at Mattress Firm! Had an issue with a mattress purchased earlier this yr and the manager Kendra was very accommodating in giving me a refund even though we went months without communication due to COVID. Jameel the salesman I worked with was very honest in which mattress would work best for me and my needs vs. purchasing “the most expensive one,” which i what most salesmen do. Highly recommend to come here , you won’t regret the experience!

Sean Busher

The folks at Mattresses Firm were great to work with, even enjoyable. They helped us secure all the mattresses needed for our new eco retreat in a timely and efficient manner and for fantastic prices. They really helped get our new venture off on solid footing. Thank you!

Randy Wilkins

Jameel was extremely knowledgeable, helpful, engaging and kind. I greatly appreciated his expertise when it came to choosing a mattress that was specific to my sleeping style, my health, and budget. I highly recommend this Mattress Firm and Jameel. First class all the way around.

N Neal

Elon took his time helping me find the right mattress for me and was super in depth with all the information and tech behind each option. He and Amber also helped me find a good pillow type for my needs and they were both very patient and knowledgable! Would definitely recommend this location and these associates- Thank you for all your help, Elon and Amber!

Mike Gluck

Jameel was was courteous, professional and extremely helpful. He worked with us to get a great deal on the mattress of our dreams. He was incredibly patient and accommodating, and it was clear that he was passionate about making sure we left happy. Cannot thank him enough. Cannot recommend him enough.

Carol Burns

This was a great experience! Jameel greeted me with a friendly smile and helped me find exactly what I was looking for within my budget. I was hesitant to lay on a display mattress in the middle of a pandemic but the upgraded their health and safety protocols made me feel comfortable. No more buying mattresses online for me!

Sandra Rosset

Beyond helpful and accommodating , Big Steve was informative and a pleasure to deal with. Thanks again.

Julie Schweigert

I visited a department store today to shop for a mattress. I picked one I really liked, and it also happened to be on sale. Unfortunately, when I went to finalize the purchase I was informed the mattress would take at least four weeks to arrive based on the covid impact to the industry. As I am moving next week, that was an issue. On my way home, I stopped by Mattress Firm to see if they carried the same mattress. While they didn't have the same one, they had a similar option from the same brand and Jameel offered to match the sale price I would have received. Unfortunately, it didn't come with a free box spring like the department store offered, but since they are able to deliver next week, it ended up being a good alternative for me so I made the purchase on the spot. I hope the delivery is as seamless and efficient as my store visit was today. Thanks Jameel for the price match and help finalizing a good delivery option.

Morgan Nevans

We are moving in the middle of the pandemic and Kendra was extremely helpful in getting us exactly what we wanted. She was helpful setting up the appointment, getting all the information from our situation and helping us find three different beds we need for our new home. All for different types of sleepers. It was such a relief to know that SOMETHING went right in this wild time. We trust we will love our choices! I would recommend Kendra to all who are in the market for a new mattress!

Kwon-Yong Jin

I visited Mattress Firm for a new bed, and Amber was extremely helpful. Not only did she give me a great deal, she was also very patient as I tried multiple mattresses and requested special delivery.

Leela Rothenberg

Ask for Abdel, he was truly amazing. He knew exactly what to show me based off of my sleeping position/preference and I was in and out in 30 mins with a mattress and a delivery date! Would recommend him to anyone!! Could not have asked for a better experience.

K Y

Thank you Juan C for kindly and patiently showing my daughter and I all the best options available.

Katie Cavins

This store’s employees are amazing. When I moved into my place and realized my old mattress had gone bad, I needed one ASAP and they were lifesavers! They helped me find the perfect mattress and were very kind and knowledgeable.

Thesis Jewelry

Gigi helped me find the perfect bed - she was knowledgeable, personable and kind. She listened and showed me multiple solutions to best meet my needs. I was very impressed with her and the incredible service provided by Mattress Firm. I bought my first bed here and now because of her, I bought my second bed here and my mother found one as well. I never felt pressure to buy and my shopping experience was stress free. :)

Ryanmichaelnyc29

After being treated like absolute garbage by the manager/salesman at the Hoboken location- (That’s another review), I went to Bayonne location where the store smelled like weed and the belligerent salesman went out of his way to school and reprimand me- These two locations need new staff. Horrible! I was almost done with Mattress Firm for good...how I long for the old Sleepys Then I remembered the location I loved in the past- UWS Manhattan Abdel was amazing! He didn’t pounce, let me look and when the time came he helped me go step by step through all the mattresses I had questions on. In the end- the purchase was fast and swift. He is a wonderful asset

Brittany X

This location was nothing short of amazing! We just relocated back to New York and were in desperate need of a mattress. We worked with Jameel and he was so accommodating to our situation-he worked tirelessly to make sure we received something within our budget and with great quality! This location was a life saver and I can’t thank you enough!

Andrei Moskowitz

Amber is everything you want in a mattress sales person, she is personable, patient, intelligent, and taught me so much I need to know about mattresses (I have a bad back). This is is not a pro format review. It is an authentic opinion.

Sarah 3657

Just went here today and needed a mattress in my new apartment asap. they were super helpful, got me a great discount on a mattress and delivery in just two days! seriously a life saver. Don’t be fooled by website delivery times, just go into the store directly and they’ll hook you up with super fast delivery if you live in nyc.

T G

Great salesperson, Jamil, took the time to ensure I made the right mattress purchase. He was very knowledgeable and attentive. I definitely recommend Mattress Firm for your mattress purchase!

Brett Silverstein

Shout out to Abdel for being incredibly patient and helpful. It seems the place is very low staffed and there is no pressure for him to rush through the process to move onto the next customer. He clearly cares about what you are investing in. He also helped shave off some considerable dollars off the retail. If you're considering a new bed there is no reason you shouldn't come here.

Debika Rao

This was the first time I was buying a mattress in New York City. It was actually a gift for my daughter from me. I knew very little how to choose a suitable mattress within my budget. Alex, an extremely pleasant young man, helped me find the exact mattress I needed. My daughter is happily sleeping on it now and I have found the right person and the perfect store to go to when I require a mattress for myself. Alex is a GREAT sales person and I strongly recommend him. I would also like to mention that Johnny, his colleague, is very helpful and friendly too. I wish them luck and hope they have a bright future. Thank you Alex.

Joseph Zappia

Went into this store just to look at a few mattresses with no intent to buy. As soon as I walked in I was met by the store manager John. Very nice, articulate and gracious individual. John answered all my questions and concerns. He never rushed me or tried to steer me towards any particular brand. In the end, I purchased a great mattress for a great price. John beat Amazon prices. I left the store feeling like a million bucks. I would and will recommend this place to all my friends.

Fatima Hall

Chuck at Mattress Firm is hands down the best! He was attentive, provided me with options based on my needs and budget, and followed up with me regarding my purchase. I would definitely recommend Chuck to anyone in the market for a new mattress. Thanks again!

Rachel Ulep

I had a great experience with Jameel. My transaction was super-smooth and he made suggestions on items that made sense for my sleep needs. I really appreciated that attention and service.

Emma Winder

Jameel at the mattress firm on the UWS was extremely friendly and helpful. He was not pushy but informative and honest. I would recommend you ask for him if you go in and want help purchasing a mattress.

Shi Xiaoxuan

Looking for the right mattress. Ali was so efficient, kind and helped me to get the best choice! Strongly recommend this place!

Callie Tobin

Quick buying process. Amber was a knowledgeable associate regarding the different mattresses and helpful with the delivery planning and COI requirement. Highly recommend.

Tessa Adikarie

Steve is a great sleep expert! He helped me pick out the best bed for my health problems. When I laid down in the bed, my back automatically felt better. Thanks Steve♥️

Pepper

If you go to this or any store ask for Angelis. She is very organized, solves pblms quickly and with diplomacy. Snatch her quickly before the competition offers her a mgmt position in corporate.

Francesco B.

Mattress Firm UWS went beyond my expectations! Jameel was extremely knowledgeable and directed me to the perfect mattress. Quality products and prices for everyone’s wallet. Friendly service and fast delivery options! Mattress Firm UWS just made my nights (and a few afternoon naps) much better!

Victoria courtney

Jameel is the best to work with! He is knowledgable about the inventory, understanding of client needs, and makes things easy. Moving is a stressful process, but Jameel made it an easy, efficient, and painless. Anyone looking to get a mattress should use him!

Gabs Coffey

My partner and I worked with Chuck Butler, the new manager of the Mattress Firm at 72nd and Broadway. He couldn’t have been kinder and more accommodating. He knew exactly what we should try before we even knew what we were looking for. He worked with us and his area manager and extended a prior promotion for us as we were returning customers. I highly recommend that you should work with him to find a mattress - ask for Chuck Butler when you go!!!

Wayne Clarke

I still remember my first experience with Johnny at Sleepy's. After searching the net for a particular mattress that I was looking for, I met Johnny and explained that my spouse and I take many vacations and our accommodations are always at Hilton Hotels. We sleep so great at these hotels, we fell in love with their mattresses, so we pulled up the sheets and took pictures of the label on the bed. It turned out that the mattress is a signature model for Hilton made by Serta (the one with the sheep!🙂). I told this story to Johnny and he did research to find the perfect King size mattress. I can't say enough about Johnny as my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I'm a skeptical type of personality. I ended up purchasing four other mattresses since then, and recommended him to several of my family and friends! No hassles. Just civil, relaxed sales. Johnny went above and beyond when I had questions about mattress info... He is very knowledgeable when it comes to mattresses and I think that, most of all makes me very comfortable. Johnny gives me complete peace of mind, which we all know, is close to priceless.

Aimee Berger

Wonderful experience!! Yuni was extremely helpful, friendly, and patient. She took the time to listen to and understand my needs and helped me find the perfect mattress. I never felt rushed and truly felt like my best interests were in mind. Would definitely recommend to anyone looking for the perfect bed!

Raquel Grosman

Just bought a mattress set from John. He was super helpful! Bed shopping can be so overwhelming, but John knows his stuff and he helped us sort through the options and find a great set to meet our needs. Great shopping experience - and a very nice guy to boot! Thanks John!

Jorge Vasco

I requested a mattress and found out it was backlogged for 2-3 weeks. I agreed to a comprable one with similar price. I was able to pick it up in a showroom within a half hour. Good selection, expeditious service, competitive pricing= satisfied customer.

Lizette Seise

The service that Kendra offered me was superb. I have problems with my back knew what I was looking for, a medium plush mattress and she showed me around the showroom and then showed me my dream mattress she treated me with so much respect and care. Thank you Kendra for all your hard work in serving me

s danis

My experience was amazing, was dragging my feet on getting a new mattress, finally made a appointment and Jameel was so professional, down to earth and has so much knowledge and I definitely felt like I purchased the best products for me and I'm happy with it

Young Choi

Amber helped us to find the perfect mattresses for our family. She was great. Highly recommended.

Kerri

I had a wonderful mattress shopping experience at Mattress Firm aka Sleepys last weekend and it was thanks to my salesperson, John. Not only was he extremely "mattress knowledgeable" he was respectful and friendly, not your typical "pushy" salesperson. The mattress arrived today as scheduled. Looking forward to a restful sleep! If you are in the market for a new mattress I would recommend Sleepys at 72 & bway and ask for John!!

Clayton James

Amber was the most amazingly awesome person to purchase my new mattress from. She’s very friendly, knowledgeable & professional. THANK YOU Amber…

nana bulia

Wide variety of mattresses, excellent service, sleep expert Angelis was a real angel… I’m so grateful.

Sakeena Brooks

John is absolutely amazing! Not only is he a plethora of knowledge when it comes to the proper mattress to ensure that you have a good night's sleep, he's extremely friendly and personable! A++ customer service and I'll continue to come back again and again!

Ashley Sebesta

Thoroughly enjoyed my visit to Mattress Firm. Moncef was amazing! I received great customer service and came away very pleased with my purchase. Plus I got an incredible deal!! Highly recommend!

Alanda Scott

Takeya was wonderful. She gave me recommendations for what I was looking for and in the end I absolutely love my new mattress! The transaction was smooth and the delivery was prompt. I’m completely satisfied.

Kristen D.

We had a great experience at this location. Jameel was so patient with us as we carefully decided on our purchase. I really enjoyed the customer service and suggestions. We never felt like we couldn’t ask questions about all of our options. We even did a sew I would highly recommend purchasing from this location!

Bryana MacDonald

Had a wonderful experience with Johnny ... I described what I wanted and he recommended the perfect mattress. I placed my order and received my mattress so quick. I will definitely refer my friends and use him again.

Jessica Paluska

Excellent place to purchase a mattress! Quick easy process and the Jameel worked with us to find something that could be delivered quickly working with our schedule!

Christina Familia

Ask for Abdel! He was very helpful and polite. He helped me pick out the perfect mattress that will help improve my back pain. Super professional and patient.

Jennifer Weinstein

Hannah was awesome—knowledgeable and when she wasn’t sure of an answer promptly got confirmation of everything I asked. My only complaint is with pricing which Hannah has nothing to do with:)

Elizabeth Rubin

I had a great experience at this Sleepy's and I highly recommend it to anyone looking for a mattress.I was helped by Miguel and Johnny (the manager) and they both went out of their way to deliver great service. I left very impressed and very happy with my purchase, and I'd go back again!

Soan Vazquez (LillyVee)

Abdel was such a great help. He was knowledgeable about the products and the level of services that would be provided and the price. He was able to get me a great deal. Excellent service!

Miguel

The gentlemen who assisted me with my purchase was Oelmin. I hope I am spelling his name correctly :) He was not pushy nor was he trying to sell me on products I was not interested in. He was more interested in asking me questions to better present me with what was a suitable product for ME. He was professional, respectful and set the right expectations. He followed up with me the next day to inquire about my purchase and also called me 2 days later to congratulate me on my birthday. Amazing customer service. I would recommend Oelmin and this Sleepy's location. This man deserves a raise and a promotion.

Fernando Mercado

Abdel was an amazing associate. He was very patient with me and was able to hook us up with a really great deal! Thanks again!

Dixie Laite

Laura M. was extraordinarily helpful. She was the perfect salesperson: charming, knowledgeable, enthusiastic, kind and above-and-beyond helpful. I ended up spending more than I intended but Laura's information and manner made me feel confident I made the right choice. I will definitely come back again!

Larrolyn Ford

I worked with Chuck. Legit, was not planning to buying anything while I was there, but did want to look at the beds. Not sure who the first guy I talked to was, but he was nice told me to look around and feel comfortable to sit on everything. Sometime passed and then Chuck came up. Ask what I was looking for. I explained that I was moving from my dorm to a new place and just wanted to check out the Queen beds. He asked what kind of bed I liked and that we were off. He had me sit on a bed down stairs (BTWs two floor place. There are stairs and an elevator. The elevator moves MAD SLOW and makes a few questionable sounds) the bed was AMAZING! I could have fallen asleep right there. I felt heaven, i knew of love. This bed was magic and I desired it. He told me about the sale going on (Buy a Queen, pay the price of a full). I asked for a little time. He went upstairs. Maybe 20 minutes later, yelling from the top floor "You good", i asked how much shipping cost. He told me shippin and my total. I bought the bed. No regrets, might even buy an adjustable frame in the next few months. Not sure yet. He was a good guy, down to earth.

Giovanna Calderoni

TK was awesome! I love my new mattress and got a great deal too! She was very thorough and helpful every step of the way...

joseph pichardo

If I could give my experience 10 stars I would, In a world where product knowledge And customer service Is hard to find, Frank the store manager Was a pleasant surprise( This guy knows everything). I walked in with a question and walked out with a new mattress adjustable frame and pillows... Needless to say I've never slept better. And I stop snoring Thank you Frank I'm sending everyone I know to you

Jackie

Amber was an amazing salesperson! It was easy to find the mattress that fit the way I sleep with the options she gave me.

Jennifer Grenert

John was super-helpful and friendly. We had a tricky situation, needing a special mattress for a loft bed. John was patient and showed us numerous options. My son found a Sealy that was just right--firm with a soft top. I'm so glad this process was uncomplicated and seamless. Thanks John!!

Deborah Altaras

I had an amazing experience buying my mattress, boxspring, and bed frame at Mattress Firm. The saleswoman, Gigi, helped me get exactly what I wanted and showed me plenty of options with the style and price that I wanted. Highly recommend!

Caroline Hannon

John helped us find the perfect mattresses for our family. He was extremely knowledgeable and helpful. I highly recommend going to this Mattress Firm and meeting with John.

Marc Ballantyne

I knew what I was looking for so I was able to buy a bed in about a half hour after trying out a few beds. The sales gentlemen was good and straight forward. Delivery was completed the following day and the bed has been very comfortable just as I ordered.

Jason Darby

First and best experience when buying a mattress. Everyone was extremely helpful especially Evonne. I was unsure at the start but she quickly settled me in and knew exactly what I wanted. The mattress is absolutely fantastic.

B

I went to mattress firm on 72 and Broadway, just was browsing because I was in need for a new mattress. I went in was greeted by a man named Frank. Frank walked me through his process and he took his time with me, DIDNT make me feel like I was being rushed to buy like some places do. He was very knowledgable with everything. He made you feel like you was a family member lol but it's TRUE. I asked a ton of questions and he just was very poised and collected. Fast foward he helped me choose the perfect mattress and I cant be happier my shoulder pain and insomnia has been fixed !!!!!! Go to this guy!!! You wont be disappointed! FRANK THANKS A MILLION!!!!!!

Jo McKinney

I had such a great experience with the team from Mattress Firm. They went out of their way to help me in a difficult circumstance, searching their inventory to locate what i needed to deliver within 24 hours.

Sean Tubbs

Im just going to throw my name on Google here as being a customer for life. Every Time I have gone shopping for a new mattress has been nothing short of terrible. Overzealous sales associates are often pushy and sometimes put their needs before your own. That is the direct opposite of what I found here at Mattress Firm on Broadway. The guy that helped me was Johnny Rocchio, what a gent. He is now my go to for all my sleeping needs. Gave us the low down on all of the products, even told us to "sleep" on it and come back another day when we decided on what we want. That's the kind of guy I can give my business to. He made me laugh and honestly it was a pleasure to meet him. The bigs at Mattress Firm should keep a watchful eye on this guy, and take a page out of his book. Thanks again John!

Mark E Dingle

I had a great experience as well thanks to Johnny. He was patient and very helpful in getting the right bed...after not getting it right the first time. He cared about the outcome and was generous with his time and policy.

Jhasean Pompey

I love how quick and helpful Jameel was he quickly understood what I was looking for and found just that in a matter of seconds and within my budget I’m very satisfied with the level of professionalism and customer service I gotten from when I walked in to the building was amazing highly recommended if you in the market for a new mattress stop by and check them out amazing service friendly

Roberto Morean

I had an amazing experience. Gigi helped me and was extremely helpful, insightful, and kind. She let me try out a bunch of mattresses and was super knowledgeable about the products. I had a great experience

Eric Stoltze

I very rarely take the time to rate & review my shopping experiences but after dealing with John Rocchio at Sleepy's I felt like he went above & beyond and deserved to be recognized for his professionalism and knowledge. He wasn't pushy at all and answered every single question my wife and I asked him. I highly recommend shopping at this Sleepy's location and do yourself a favor and ask for John Rocchio by name. You will be happy that you did.

Dmitry Alexeev

Yuni was a fantastic person to help us! We only spent 15 minutes to find our dream mattress. We feel like we have such an amazing upgrade from the mattress that we had on which we raised two little children. Time for us to sleep and have a good sleep for ourselves!

Dakia Frasier

If I could give this place 10 stars I would. Chuck was very helpful and informative. He let us know about all the promotions that were available and helped us find the perfect mattress! Amazing experience.

Travis Edwards

Great service and very informative guidance from Chuck as I shopped around. I arrived a few minutes before closing and he stuck around to help me pick out the right bed. He was patient with all my questions and let me test out all the beds I had questions about. Appreciate the help

brandon johnson

Jameel Noormohamed- Store Manager for UWS 72nd location was AMAZING! Took less than 10 minutes to go in, purchase and leave right back out. He is literally the best and we will be returning soon.

Gail Trano

Amber took all the time I needed. Listened to what I was looking for. Gave me options. A great experience. Feel I got what I needed. No hard sell at all. Thanks Amber

Nahida Ali

Sleep experts Angelis and Christine Forte were able to provide quick and efficient service

Katarina Long

We just want to thank Emily for her great service and advice. We purchased an amazing mattress and cannot wait to have it delivered. Great prices, great service! Highly recommend!

Alexandra Lukac

Excellent service and great products! Steve is great and helped find the perfect bed! Thanks again Steve!

Yesenia Mena

I usually dont write reviews , but I honestly felt the services given to me at Sleepys 2080 Broadway by Alex Suero , was perfectly amazing. Needless to say he wasn't a pushy salesman and understood exactly what i came in for and so nice. More stores around the area should definitely step up with there customer service. Good Job!

kim larson

Another great mattress from Mattress Firm! Jameel was so helpful and knowledgeable! I highly recommend this store!

Vojsava Qerimi

Best service and professionalism from Steve. Very helpful

Alex Nordin

Ali was wonderful in helping find the perfect mattress in our price point!

Deanne Eagle

Had a wonderful experience. This is a big-ticket and somewhat stressful process for me, but Kwesi was just wonderful, full of supportful and helpful information, and did the opposite of upselling me. (I upsold myself.) Would trust him completely. Go! You won't regret it.

Jackie Rushworth

Miguel and his team were so helpful when I came in for a new mattress. He did a comfort test and provided expert advice so that I could find the best mattress for my preferences.

mary diaz

Me and my husband were looking for a good mattress and Jameel Noormohamed went above and beyond to get us a wonderful Exellent MATTRESS!! Highly recommend!!!!

Lori Dershowitz

I've been searching for a mattress for awhile, and Mattress Firm was very helpful. Their color-coating firmness merhod made shopping really easy, and I got a great deal.

Jed Wasserman

I highly recommend Mattress Firm UWS for your bed needs. Jameel was very helpful and professional and pleasure to deal with. You can't go wrong.

Bernard Park

Miguel, the sales person, showed us all the right mattresses for us and Johnny, the store manager was courteous and professional. Nice to buy a mattress that you can actually try out first

Jennifer Tantia

Easy place to navigate. The sales guy was a little overwhelming with his questions, but was also friendly and gave my partner and I space to talk over our choices.

Kristin McGee

Amber was awesome and so helpful when I needed to get myself and my 3 boys mattresses right away. I love this place!

Jose Figueroa

Jameel was extremely helpful. He found me the best price for my mattress and I will forever be grateful. Thanks again Jameel!

Aissatou B. Diallo

I'm so glad i stopped by today, was thinking of buying a mattress just not today, but Miguel the salesperson was amazing and end walking out with a king size bed. He was very nice and genuinely helpful.

Richard Jacques

Great experience today when buying to mattresses - Yuni, the salesperson who assisted me was just perfect. She put me at ease and talked me through the range giving me lots of time and guidance to help me find the mattress that was right for me and my budget.

Ohn Choe

Jameel was a great help, helping us narrow down from the choices we went in with. He also matched the promotions we were seeing online. Thank you!

matt swingholm

Jameel was excellent and went above and beyond to get me the mattress within budget and the time constraints that I had. Would definitely recommend.

Talya Nevins

Abdel was incredibly helpful in picking out a mattress that suited my budget and needs. I felt very well cared for. Thank you!

Bri Jackson

Hello my name is Bri, and i just want to thank John for helping me out with a big problem i had with another Mattress Firm. He solve my problems with a better solution he was a great help, and im very much satisfied with my purchase. Thank you again John

G LW

Amber was wonderful and patient. Took her time and help me pick the right mattress! Highly recconmend!

Lincoln Li

Have worked with Amber to get a mattress from this store. She's super helpful in helping us. Highly recommended

Dominick Costa

I walked in knowing I wanted some sort of king size bed and after a couple tries Laura had me setup with a brand new Tempur bed! And even better she hooked me up with the best price I could have dreamed of!!

Albert Abayev

John was very helpful. He helped me find mattresses for my kids in my price range. I will recommend this location. Go seeJohnny, for a good nights sleep.

Katrina Gendell

It was amazing! Miguel (our salesperson) recommended some awesome mattresses for great prices! Overall, It was fantastic and we got a great deal!

Joshua Castro

Alex helped me at this location , he was beyond helpful and had superb knowledge, helped me get the right mattress that fit my needs . Highly recommend him , no pressure to buy just super friendly and helpful .

Tanya King

Kendra was amazing, patient and truly a joy to work with. I'm excited about my fresh start in my new King size bed.

maria weekes

My experience was perfect Alex Suero is very patient and his knowledge about mattresses is excellent .He was very good i will come back to do business with him again.

Nurdan Emanet

When you go to this store, be sure to find Chuck! As an expert in the mattress business, he is super helpful. He understands your needs and gives you the best offerings.

Paul Atkins

Jameel was FANTASTIC!! I was planning to come in and just feel the mattress and walked out but a full set and extremely happy! He’s amazing

Matthew Bronen

Quick and knowledgeable service! Gigi is wonderful. She knew exactly how to match me to the perfect mattress and answered all of our questions with ease and grace.

Chris Freeman

I entered looking for a guest bed and was very well received by Michael. He was courteous and knowledgeable and didn't try to 'upsell' me. I will definitely come back!

montes jackson

Lalita Duke Was The Best! So helpful! Will definitely come back to Mattress Firm For any of my mattress needs!

patrick rourke

The last thing anyone wants to do is go shopping for beds... Had a great experience. Very satisfied with pricing and John the Manager couldn't have been more helpful. Planning on getting back there soon in order to take advantage of the true professionalism!

Andrea Iwanejko

Great selection and customer service , Gigi was awesome in helping us to get the right mattress for us. Highly recommended, and especially because SLEEP is priority number 1!!!

Marc Geller

Amber made everything very quick and easy. She was very knowledgeable and she had all the answers I needed.

James Mora

UWS 72nd St location in NY, NY provided me with exceptional customer service on a recent purchase. Friendly. Professional. And overall customer centric forward. I recommend this location.

Rene Aguilar

Miguel was very helpful and accommodating. Very glad I came I'm to purchase a mattress. Saved me money and gave me perks. Great service

Amy Flindt

Jameel was very helpful and got me a great deal! It was a simple and smooth process. I highly recommend the store!

Niv Ben Dor

Great buying experience. Johnny was so nice and professional. He matched me with a mattress in a matter of a few minutes. Thank you:)

Billy Eisenberg

Jonn Rocchio was great. Me and my roomate are moving to a new apartment and we tried Raymour as well but nobody offered the customer service and deals that John did at the Sleepys. A great salesman.

Rose Sherwin

Very friendly and knowledgeable clerk. Good choice of Mattresses

Sahil Arora

Abdul was very knowledgeable and keen to help. Great service!! Great product!! Walked away feeling happy. Friendly guy too!

Brian Velasquez

I went in some time last week and purchased an amazing pillow with the help of Gigi. She was extremely helpful and knew what she was talking about. The customer service in this store is great!

Mike Jones

Today Was At Firm Mattress On 72st and Broadway And Was Greeted By Sales Associate Abdel LaaBidi He Was Very Professional And Helpful In What I Needed Today, Truly Appreciate The Great Customer Service

wendy walden

OMG I walked into Sleepys and I was on my lunch hour so rushing lol... The Sales person Olemin Suero came to me asked me maybe three questions and found me two amazing mattress and knew exactly what I was looking for.. Best mattress experience ever!!

Jakira Custodio

Gigi was very helpful and made the experience of upgrading to a full size mattress very easy and simple ! Would definitely recommended this location for people looking for any mattress

Flora T

John was so helpful and he price-matched the Tempurpedic website. So great to walk out of a store with a product in hand rather than waiting for a delivery. Thanks!

Harold Giwa-Amu

Was a great experience! Really helpful staff, specifically Jessica. She made sure to find us a bed that met all of your needs. I highly recommend

Evelyn Ortiz

There was a great selection at this location. The salesperson named Alex Suero was extremely helpful giving great advice for a comfortable mattress. Thanks Alex!

Tom Kilkenny

I apologize that I made a mistake with the first survey with only one star, it was meant to be all stars! Abdul was thorough and showed me all options so I could make an informed decision. Thank you. Tom Kilkenny

William North

Great experience all around. Very knowledgeable and very efficient. Ask for Big Steve!

E Miller

Great salesman incredible helpful. Including helping me carry to my apt which was luckily right around the corner. Above and beyond!

Israel Valle

Alex is a wonderful and patient salesman. I came in with my mother (after 1 month searching). He sold her on a wonderful deal.

Celeste Quinones

Yuni was very helpful and kind. She provide information on multiple types of mattresses and helped me sort through financing.

Joe Foley

The salesperson was really very good

Danny Conley

Had an amazing experience with Bill! Super helpful and professional and took his time to help me get the mattress that was right for me

Eti Rozen

Great customer service. Patiently mr. Jameel answered all my questions . This is the third time I am coming to this place for mattresses. Thank you Mr. Jameel for helping me with my decision.

Jordan Kovler

The representative that helped me At 72nd street and Broadway was amazing and super helpful!! I believe his name was Adton. He is the assistant manager. So helpful!!

Mark Lipset

Abdel is a super nice guy with great fashion sense! Go pay him a visit, he will help you to a good night's sleep!

Maria Ruiz

Jameel Noormohamed is extremely knowledgeable, he provided such great customer service. He was able to assist me every step of the way and answer all my questions and concerns.

Frank Illo

Jameel tightened me up, I went from sleeping on what felt like a bale of hay to sleeping on a cloud. He also saved me money and got me same day delivery

Matthew Aucoin

Jameel was incredibly helpful, thoughtful and dedicated. Exceptional customer service and a really good selection.

J Zeller

I had a great experience and received the exact mattress I wanted. My salesperson Yuni made the experience fun and painless!

Andrew Silverman

John was really nice, helpful, responsive and knowledgeable. He got us a really great deal on a way better than we could have gotten some place else.

Gabe Glass

The store was safe, clean and we got the help we needed. Very thankful to have someone who was willing to help in a not too pushy way.

Susan Mbau

I recently bought my bed and mattress here and my experience was excellent. Delivery was prompt and the delivery crew was extremely attentive and fast.

Roberta Chesler

Jameel was a professional in every way. He is knowledgeable and a great ambassador for your products

Christine Powers

Had a great experience at this location. The manager Johnny was informative, set proper expectations, and helped me find everything that met my needs. Will definetly be going back for future purchases!

Samantha Slater

I had a great experience with Chuck at the store today. It's a big purchase and Chuck made it easy with less anxiety for me.

Maite Lopez

I came in with my partner and Gigi helped us find exactly what we were looking for. She was very attentive and answered all of our questions. I definitely recommend this store.

Nash Khorshid

Just moved in to a new apartment and again Matress Firm to the rescue!!! Delivery next morning & I can’t thank Mr. Franklin Abreu for assisting me and making it all possible:) Thank You again

Will Skalmoski

John had the best deals and took a ton of time with me when deciding what fit my price range. I will definitely be coming back for my next purchase!

E W

Chuck was great - extremely knowledgeable and helpful - made the shopping experience fun and easy. I highly recommend! Thank you!

Alex Estrella

A little pricey but will give you the bed that fits your needs. Will work with you on price. Very friendly

deenie216

Wonderful!! Miguel and John found me just the right mattress. Friendly and professional arrive. Would definitely go back

Grigoriy Abayev

JOHNNY was great. Number one salesperson. He was very helpful,easy shopping experience. I would recommend this location to everyone.

Steve synnestvedt

Top notch

Shweta Kumar

It was a pleasant experience shopping at Mattress firm at 72nd and Broadway. Thank you Jameel!

Laurel Neveu

Yuni was super helpful and took a consultative approach to helping me find a comfortable and affordable mattress for my move to NYC.

Yesenia Aguilera

My husband and I had a great experience with our sale person conversing about our needs and what works best for our sleeping habits.

Nicole Montano

Alex was very helpful. He gave us a great deal on our mattress!

Victoria Ehrbar

Great experience working with Chuck today! He was very patient and explained all of our options.

Lauren Goff

Alex was incredibly friendly and helpful, and was able to give me a great deal. The whole process was quick and easy!

Brent McCullough-Phillips

Amber was great. Knowledgeable and professional. Great presentation and helpful.

Saman Nizami

Abdel was amazing. Very knowledgeable and not pushy at all. Very pleasant experience. Thanks Abdel!

Chelsea Kammerer

Amber was attentive without being overbearing. Excited for my new mattress.

Vincent Mandarine

Excellent customer service .Jameel is professional and top notch . It was a pleasure doing business here ( 72nd St.and Broadway)

rutika dhuru

Very helpful and great service! Abdel answered all my questions and gave me a good offer on my purchase

Shawn Garcia

TK is extremely helpful I came in looking to buy a bed and I learned so much more about sleep.

Priscilla Gonzalez

Alex Suero was very helpful and professional. I'd recommend going for all your bedding needs.

Shirley Wallace

MR. RAY PENA IS AN ANGEL IN DISGUISE. GOD BLESS YOU. I HAD EXPLAINED TO HIM MY HEALTH ISSUE AND NEEDED A NEW BED. HE GAVE ME GREAT ADVICE VERY HELPFUL AND LISTENED. THANK YOU MR. RAY PENA (FLOOR MANAGER) FROM MATTRESS PLUS AKA SLEEPYS ON 72ND STREET AND BROADWAY UWS. THE PRICING WAS EXCELLENT AND WORTH EVERY PENNY. FINALLY HAD A GOOD NIGHT SLEEP. THANK YOU S.A.W..

LENNY RODRIGUEZ

Great customer service they took care of me ask for ABDEL he the best and even helped me get a better price

Angela Wang

I had a great experience in the store, Miguel is wonderful on introducing the mattress

Emiko Sakakihara

I came in trying the Purple mattress and Amber helped me with kindness.

Julian Bedolis

Johnny gave great service and helped me to pick out the perfect mattress!

Berna Beekman

Excellent service and great bed/pillow advice! Thank you Amber!

Miriam Akhavan-Tafti

Steven C. was so helpful and kind. Very knowledgeable. Thank you!

Cameron edwards

Lalita is the best!! I am I love with my whole experience and would highly recommend coming in🤩 …

Emma Geer

Lovely customer service with Abdel. Quick, easy and so kind. Thank you so much!

Michael Wright II

Great customer service and great deals felt like family!

Camilo Arias

Steve was great with us! Thanks for the great service.

Emily Honzel

Amber was so helpful!! 10/10 sold me on this bed.

Ari Satok

Moncef and TK were awesome! Extremely helpful and kind. Very very grateful to them!

Carole Delouvrier

Working with Abdel has been delightful- meeting him tomorrow...

AclassactMUA

Jameel is a Rockstar!!!!!!!! Too bad he’s relocating to NJ!:(

Giampiero Rispo

Good mattress, good salesperson, prompt delivery. All good

Justin Wolfe

John was friendly, courteous, and very helpful in us making an efficient and affordable purchase!

David Rosen

Excellent assortment. Intelligent informed sakes Staff. Very impressed

Luz Toribio

I received excellent service from John and a good mattress deal

Ellen Rodin

Purchase was easy, delivery prompt and reliable.

Russell Hansen

Great prices. Quick delivery. Steve is the man!

Mary Stephanie Pasqualetto

I received excellent service and my mattress from John.

Andrew Hersh

Amazing customer service!! Chuck was incredibly helpful and knowledgeable. Highly recommend!!!

Octavia Slay

Great customer service. He took his time and answered all of my questions!!

Danielle Nasoff

Very painless, made the purchase same day, very accommodating

Molly Gervis

Johnny was very helpful and found me an awesome mattress! Thanks!!

Enrique Vilaro

Steve was wounded full could not ask for a better person.

ryan yadegar

Steven was very helpful. Quick and knowledgeable.

Autumn Bruton

My husband and I had a wonderful experience with Gigi who was very knowledgeable and answered all of your questions.

Kamilya Abilova

Yuni was great! Helped me find the right mattress.

Joel Chapman

Allan was great! Quick efficient and a great deal to boot!

Colon Steven

AT MATTRESS FIRM WE WERE TREATED VERY WELL LIKE WE WAS FAMILY,THANKYOU ABDEL AND TEAM

Tess Gann

The team at mattress firm was really helpful.

ZOUHEIR Louhaichy

Very Friendly and good service overall , Knowledgeable and helpful and professional Thank you

Daniel McLean

Very knowledgeable staff. Great selection and great prices.

Philip van de Linde

Derek Barton was of great help in the store. Great shop!

Derek Chen

Excellent service and knowledgeable staff

Luke Khomeriki

Great location. Very helpful staff (John was great). Thank you! Highly recommend.

Sandra Vasquez

The person was very nice and helpful. Very good experience.

Allison Gutman

Miguel was knowledgeable and made the process efficient and easy.

Peter Smith

Great service. Super knowledgeable staff. Miguel is ACES!

Pierre Marais

Abdel and Ryan were super helpful!

Jonathan Alvarado

Great guy best customer service he does everything to make you happy

Thomas Cohen

Miguel was a real help and a pleasure to work with.

Boris Bencic

Great store with 2 floors and very nice people to help you

Sloan Mulloy

Absolutely incredible! The process was so easy!

James Tofty

Great shopping experience, nice selection.Good service.Thanks Johnny!

Courtney Fulton

Great service & great prices. Miguel was so helpful!

Dhruv Shekhawat

Really informative and helpful storekeeper. Great service and attitude !

Nidia Rios

Mr. ABDUL WAS VEY HELPFUL,AND HONEST.VERY APPRECIATED.

Minerva Campos

Mohammad Rizvi was excellent!

Arun Varanasi

Jameel was great to work with.

santina brigida

2080 Broadway Sleepy, are friendly and helpfull ... ask for Miguel! Thanks

Marina Carral Pandal

Jameel was so nice!

John Casey

Wonderful service 😃😃😃😃 Great Price 🙏🙏🙏🙏 Great people ❤️❤️❤️❤️ …

Vasco Lee

Steve is the guy!!👍 …

Victor Cogliati Boccardo

Abdel is excellent!

Devon Frieder

Jameel is the best!

John Nastasi

Excellent service!

Jean Michael Paragas

Quick and efficient

Noreen Alladina

Great service!

Gerry Roses

The whole sales team were excellent - very knowledgeable and friendly. Made me feel comfortable and at ease - Steve & i shared stories :)

Kimberly Volpe

Nice people and knowledgeable

Marcia Cohen

With the help of a extraordinary sales person I got my Tempur-pedic mattress My last Tempur- pedic lasted for 15 years, but when I wanted to replace it, the price had almost tripled. Big Steve at Verdi Square store was able to get me That exact mattress at an affordable price. Steve is the best. He is knowledgeable,professional and delightful to work with

ramon rodriguez

(Translation) I felt very well very pleased with the treatment that was given to me, delighting with the lady who took care of me. (Original) Me sentí muy bn muy complacido por el trato k se me dio kde encantando con la señora k me atendió.

John Lin (紐約好傑寶)

(Translation) Chuck was very kind to help us choose the right mattress and gave us a pretty good discount, highly recommended! (Original) Chuck非常親切的幫助我們挑選適合的床墊,並給我們相當不錯的折扣,非常推薦!

ARIAN TROSHANI

Shanea Rhymer

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