Reviews of Mattress Firm Greenwich. (Mattress Store) in New York (New York).
Mattress Firm Greenwich
159 West Putnam Avenue, Greenwich, CT 06830, United States
Description
Information of Mattress Firm Greenwich, Mattress store in New York (New York)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Greenwich
Sunday
10 am–7 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–9 pm
Reviews of Mattress Firm Greenwich
My experience in the Greenwich CT Mattress Firm was terrific thanks to our salesperson, Joe. I recommend him without reservation. He was an absolute pleasure. A true gentleman. He answered every question I had and gave valuable and candid advice. He was very friendly and patient. He sells sleep, not mattresses. I am very pleased with my purchases. Mattress firm is lucky to have him. Overall a great experience. Highly recommend !!
I had the most easiest shopping experience there at the Putnam Ave store. Joseph was excellent. Not pushy, nor annoying, but courteous and super helpful. He got me out the door at the price range I wanted and with a quality mattress. No fuss, no muss! Every store should be like this! I'll most certainly be going back there and recommending him to others. Need a mattress? Then go see joseph!!!
I would personally like to thank Rome our salesperson. We had gone to ,two other bed stores for a Tempur pedic. Which was a disaster. Rome wasn't pushy and answered every one of my wife's questions on different types of beds. Four days later we had it delivered and set up. Old one was taking away with them
Thank you
Jamar Davis at the Greenwich Matress Firm! He was smart friendly and highly informative in aiding us in my choice of a new mattress! He described and encouraged trying all viable beds and I decided on one and purchased it! Aug 14! He is a fantastic asset to your company! We loved working with him!
Went in to buy my son's first big kid mattress. Joe made it the easiest mattress buying experience I've ever had. I will definitely return the next time I need another mattress.
Joe was wonderful to work with! He is super knowledgeable and answered all my questions! We’re excited to have found a great mattress store so close to home!
My experience at Mattress Firm Greenwich was smooth and pleasant because of the salesperson Joe. He is experienced and knows his business and he will help you find the right mattress. The delivery is fast and reliable.
Joe was super helpful and knew his stuff. Gave us a good price and made experience very enjoyable. Will use again
Everyone was outstanding! So helpful and honest. Listened to our needs and directed us to the right mattress.
Joe was super helpful. Walked us through the maze of mattresses. Adjustable bases and all of the other assorted accessories. Pleasant knowledgeable and professional.
Just left the Greenwich store and had a wonderful experience purchasing our adjustable bed. Joe, our salesperson was knowledgeable, accommodating, and an absolute pleasure to deal with! Highly recommend !!
I had a great experience with Joe. Very friendly guy and was super helpful in finding me a mattress that I loved!
Salesperson knew exactly what I could afford and what my needs are. Big change for me buying these new beds without box springs but hopefully will suit me well.
Worked with Joe to pick out a twin mattress, easy to work with and helpful! Thanks!
I had two terrific experiences.
One was in purchasing a Twin XL for a guest room in CT and then I returned to purchase a Queen mattress for myself to be shipped to another state.
I worked with both Scott and Joe, both were exceptionally aware of my valued time as well as my concerns with mattress shopping in general.
I highly recommend this location for great customer service and a sound understanding of the transaction.
Cheers guys!
Today my wife and i went the the Mattress Firm store #174004 in Greenwich Ct. We were dreading the experience because shopping for a new mattress is so personal and we wanted to get it right the first time. The staff at this store especially Joe spent a lot of time allowing my wife to test many mattresses over and over and finally we found the right one for us. The price was right and We feel confident that we made the right choice. Thanks Joe and staff for making this stressful choice easier.
Scott was very patient both with me and my very active 3 year old. I was at the store twice and both times he was excellent. He showed and explained me different mattresses in detail. He made recommendations without being pushy.
Great experience.
The experience at Mattress Firm was outstanding! The customer service was completely professional, personable and knowledgeable. The entire shopping experience was a pleasure. Thank you, Alexandra!
Joe was great and very knowledgeable about the different types of mattresses.
Scott did a great job explaining features and benefits and walked us through delivery and set up.
All quick and easy!!
Jamar was a superstar! We walked in, begged for help and gave him our price range. While our five-year-old rolled maniacally from mattress to mattress, he calmly and coolly listened to us argue, narrowed it down to three and we walked out super super happy! Full stars to the store and Jamar!
Joe was so helpful and made purchasing a mattress easy.
I was searching for a great mattress under $2k and when I put in my location and email , I received guidance from a mattress Profeasional who told me they had late hours which I needed last night .when I arrived at 745 I met Jamar. He knew exactly what I needed , was extremely educated on the products and I was able to choose an in stock mattress that can be delivered in less than 48 hours! Very easy and pleasant experience
Store was extremely clean and safe. Joe was excellent to work with and made the process of choosing and purchasing a new bed very easy. He explained everything clearly, and was a great help to me and my son. I will definitely be back to see them again when we need to replace a bed, and I highly recommend them!
From the first time I met Joseph Boyers my Sales Professional at the Greenwhich CT store, I had an exceptional shopping experience. Joseph was extremely knowledgeable and patient. I had no clue what I wanted and he took a lot of time and care with me on my first browsing visit. I was so impressed with the service I received, that although I had not selected my new bedroom set I decided to return and a make a purchase from Joseph. Post the delivery of my new mattress and adjustable base (WHICH I LOVE!!!!),Joseph checks in to make sure everything is going well.
Thank you Joseph for all of the extra care and attention to ensure I had an OUTSTANDING shopping experience with Mattress Firm.
Hello Mattress Firm
It was an extraordinary pleasure to meet, explore and learn more about mattress with Gadeesha on 3/30/2022, she’s is an example of what customer service is all about
Well trained, very knowledgeable, super charismatic, well rounded happy girl, she convince me to buy my product
Way to go Mattress Firm !!! Good job!!!
Hope to continue doing business with you in the future, please have her come back to the Greenwich location more often …!💐🦋
Went in on two separate nights to look at mattresses. Both of the employees I interacted with were super helpful and knowledgeable. Didn't try to upsell me on something more expensive than I wanted to purchase. They gave very candid advice and opinions on where to find value and most importantly, comfort!
Would come back to this store 100%. A+ all around from purchasing to delivery.
We have received an excellent service from the sales person, Joseph. He was great at recommending the mattress that we wanted to try. The store has a full selection of tempur pedic mattresses. We were there a few times before deciding on the mattress that we wanted to purchase.
We walked into Mattress Firm with no idea where to start. We were lucky enough to work with Joe, who guided us towards the perfect mattress that also happened to be in our price point, and available the same week! The combination of a great selection and Joe's expertise and patience makes this a great store to visit for a better sleep. I couldn't resist a new pillow and mattress protector, too! Definitely recommend!
Really awesome staff. The one who helped us was the District Manager. She was very helpful, funny, cool and charismatic. Made the process to buying a box set for the mattress super easy and quick. We were in and out in 15 minutes. Been putting this off for a month and if I knew, the staff would make the process so easy, we would have gone sooner. Recommend!
We had a great experience purchasing a mattress for my daughter. Joe was very helpful and knowledgeable. He helped us pick the perfect mattress for what we needed. I highly recommend the store and specifically Joe for all of your bedding needs.
Alexandra at Mattress Firm in Greenwhich was excellent with customer service and integrity. She sold me an adjustable frame, insurance for the frame and bed sheets that I love. She was not pushy or overbearing. When my husband had a problem with the mattress, she honored the return as she had promised. She was patient and knowledgeable. I recommend her highly and without reservation. Mattress Firm is lucky to have such a valuable employee.
Wonderful experience! Joe was helpful and easy to work with.
Amazing store with incredible options to pick from, but the best part of my experience buying a mattress was the service from Joe Boyers. He was so incredibly helpful in educating me on the different brands, mattresses and the positives/negatives for each. I walked away with an amazing mattress and will only ever buy from Joe again!
Is it possible to rush, arrive and buy a mattress that I’m told by others will change my life within 1/2 hr? When my past - and normal - experience is to spend hours?
Yes. But from others, “that’s impossible.”
I had to. Moved back from CA in a hurry. Then in hospital???? Staying in Hyatt for almost a month? Closed on EMPTY house. Bed. Bed. Bed.
Mattress Firm is the best and only place. And, yes, 1/2 hr. is possible. With the best advisors who you trust. Mattress Phone’s Erfan on the phone was encouraging, but I was cutting the purchase time for next day delivery very very close. He was worried.
It got done. Triumphantly. I took an extra twenty minutes and made it the 2nd day delivery.
Alexandra was simply tremendous. Trust in someone makes things easier.
Her Comprehensive knowledge of every aspect of every mattress. I bought a very expensive mattress. I could have spent considerably more. But she said this was the best for me. Taking into account my joints, medical conditions, sleeping positions? I will be sleeping on heaven.
It was obvious why. It’s just healthy and comfortable and could easily last for 15 years. We shopped pillows and nailed it.
I’d better stop. This is the best store. She is the best associate at any store. Alexandra. Buy your mattress here.
I met John before I left. A gentleman. I would trust him equally.
Funny. My mattress and pillow combination. We’re his. At home.
And we are very similar in age, weight, joint conditions.
Thank you Erfan.
Thank you John.
And above all, thank you Alexandra. You’re a miracle worker.
Mattress Firm is the place.
Do not hesitate to message me to confirm details.
DMT.
Great experience. Joe was very patient and showed us several options before we made our choice, while the rest of the staff was entertaining our two year-old daughters. Would definitely recommend going there if you're looking to purchase a new mattress. Delivery went very smoothly as well.
I needed to find a mattress for my guest room after moving and was on a tight budget. We worked with Joe who was fantastic! He worked with our price range and made sure we got a quality bed and box spring that was on sale. He was very informative and all staff super helpful with loading box spring on my car, and they do next day delivery which was great! Would recommend this location highly
Joe was a great help and did above and beyond work. One happy customer!
I am leaving this review because I have received the most outstanding customer service by Joe from mattress firm In Greenwich Connecticut. I can’t say enough great things about Joe and the service I was given. I am thrilled with the beautiful mattress that I purchased. If you were looking for great quality product and excellent service please visit Joe. I highly recommend him.
I had such a great experience shopping for a new mattress. Jamar was so patient with me as I needed to try many, many, MANY different mattresses before I could be sure which one would be the right fit for my bad back. He made great suggestions and helped me figure out which ones were most supportive. A lovely experience. Can’t wait for my new mattress to arrive!!
I had never visited Mattress firm before today.
Joe at their Greenwich store was an excellent representative of what a company wants to display in terms of customer relationship.
He was very knowledgeable, patient, discreet and efficient. He recommended me a few options and guided me to choose the one I felt comfortable with.
I am looking forward to a good sleep now!
Salesman Bob was courteous and answered all my questions. The selection in my price range & firmness was small.
Stopped in at the end of my day around 5 PM dreading having to purchase two mattresses for my new home. Alexandra the manager greeted me with a big smile and welcomed me right away. She was able to look up a mattress I bought a year and a half ago because I told her it was very popular in my guestroom I wanted two more that were similar. Her knowledge of the product and her efficiency made it a very pleasurable quick experience. She really knows her stuff, and was interesting to talk to. I actually never thought I would say this but I had a really good time purchasing two mattresses LOL sounds weird but it’s true. We need more people like her in customer service because I walked in with a negative expectation and walked out with a smile on my face haven’t had a wonderfully positive experience thanks again PS she also pointed out something that was on a huge sale that I was not aware of
Jamar was very helpful and knowledgeable.. Helped me choose the right mattress and was very pleasant.
I've been purchasing mattresses from Joe at Mattress Firm for nearly 15 years. They/he never fails to disappoint. Their selection is extensive but they help me narrow it down quickly with concise, accurate information. They go the extra mile in delivery and price. The showroom is very nice with ample parking. Efficient, cost effective, friendly, what more could you want?
I was looking to purchase a mattress for my new college apartment across the country and came to the right place. Right as we walked in, Joe greeted us with a huge smile and directed us to exactly what we were looking for: a great mattress for the right price. He made the entire process very simple, and had it delivered to my place in Texas with no problem. He was incredibly friendly and helpful, and I can honestly say that I haven't found that kind of customer service anywhere in a long time. I will definitely be coming back here, and have ready recommended it to all of my friends! Thanks, Joe!
I absolutely love this mattress firm. My boyfriend and I had the honor of working with Joe, who was great! He helped us find a mattress we fell in love with. I have gone to other mattress firms prior to this location and Joe was like no other sales rep I had encountered. He was extremely helpful and knowledgeable. Good sleep is important, so having the right information when purchasing a mattress is crucial. If you are in need of a new mattress please come see Joe, you'll be in good hands.
This was our at least third time purchasing a mattress here and we have always been impressed by the quality of not only the mattresses but also the employee we’ve worked with, Joseph Boyers. He is always willing to help us choose the appropriate mattress for our needs.
Had an excellent experience with Joseph!!! He was so knowledgeable, honest and led me in the direction right for my family and me as opposed to a salesman reaching a quota. Also extremely clean- (walked out of previous mattress store) and this one is SUPER CLEAN and well organized. All price points and all different options! Prices and options also Way better than all these crazy online matressss
My experience at this establishment was wonderful! This was my first time buying a mattress and the person who helped us, Chris Peck, was very warm and delightful to work with. He was very thorough in explaining the types of mattresses, frames, and covers. He was very helpful to me in deciding what to purchase. I definitely recommend this place if you need to get a mattress!
UPDATE/EDIT : I went back recently for a smaller mattress since I’m moving, and the assistant manager, Gregory Machnicz, was incredibly helpful and kind! He showed me all my options and helped me find exactly what I was looking for. Mattress Firm really has very patient and hardworking employees, I love going there since I can always count on being treated well and finding what I need.
Just purchased a mattress from Mattress Firm in Greenwich. Joe Boyers was AMAZING! We feel he was extremely knowledgeable, took his time and answered our MANY questions with a great sense of humor! We did not feel pressured to buy and we feel in the end, he gave us a great deal. I would definitely recommend Mattress Firm to my friends and would tell them to ask for Joe!
My wife and I went to buy a new mattress/box spring at this store today and had a great experience. The sales representative, Joe, was extremely helpful and knowledgeable on all the different potential options. He enabled us to find what we wanted at our price range very quickly. Highly recommend going here and talking with Joe. We are excited about our new mattress!
Scott was amazing to work with. We recently bought a new home but wanted to start out with just the kids mattresses. Scott made the transaction so seamless we decided to buy other beds as well as this amazing massage chair.
If your looking for a mattress go see Joe! My fiancé and I went in there knowing nothing about mattresses and what we needed. Joe took the time to explain to us about the different mattresses and about the adjustable bases. He was able to find us a wonderful buy within our price range. We can’t thank you enough!
I had a great experience at this Mattress Firm location. Joe was my sales rep, and was extremely helpful in terms of helping me find the mattress that was best for me and also gave me a great deal on both the mattress and pillows I bought there. I would recommend meeting with Joe if you’re looking for a great deal on a really great mattress!
I recently purchased a mattress at this location and found the sales associates to be very professional and knowledgeable. I was immediately greeted by associate, Joe, when I walked in.
Scott, who assisted me with my purchase, was very informative, helpful and pleasant and without sales pressure. Scott addressed all my concerns and took the time to explain the features of the different mattresses which helped me decide on the perfect fit for me. I would not hesitate to anyone making a purchase to ask for Scott for assistance. I thank you, Scott!
We purchased a new mattress 2 weeks ago. Joe at Mattress Firm Greenwich helped us through the myriad of choices . We were replacing a Tempurpedic which we felt was too firm. Joe is really knowledgeable and explained the differences , price points, and gave us ample time to try out the ones we focused in on. So far so good, after 2 weeks we think we made the right choice and Joe's advice and counsel was invaluable, he steered us in the right direction.
Joe was extremely congenial and welcoming, as well as super helpful. Friendly and personable, Joe was also very knowledgeable and his efforts resulted in a very easy, quick, and enjoyable purchasing experience.
Joe made our experience quick and easy! He gave us multiple options and taught us more than we ever thought we had to know about mattresses. I would highly recommend Mattress Firm to all of my closest friends and family members!
What A great Experience My hubby and I had purchasing a mattress on this Black Friday..Our 30 year old mattress had seen its last days. Thanks to Dream Salesman Joe Boyers we walked out with smiles on our faces about our new mattress purchase and we saved a lot with the deal he made..We got great bang for our buck!! Looking forward to enjoying many years of Sleeping Comfort!! Thanks Joe!!
We had a great experience at Mattress Firm - Greenwich. We went into store and quickly felt overwhelmed by the selection, etc. The staff was very patient -- took time to answer questions and left us alone when we needed the space and time to think it through. It's a big decision and an important one - let's face it, you're not going to buy another bed for years! We had done a lot of research on line and still felt overwhelmed -- we took our time and with the assistance from staff we made a great decision -- we're very happy with our purchase and thrilled with the service we received!! (Only neg; don't bother buying mattress protector -- you can get a better quality one elsewhere!) Everything else was top notch!! See Joe when you get there -- he's a great guy and very helpful!! We really had a great service experience working with him!!
Very pleased! Second great experience, just bought a guest bed. Miguel was great to work with, and the entire process was smooth and easy. Couldn’t be happier!
Talk about exceptional customer service, I can't think of enough great things to say about my experience with Joe Boyers. He knows everything from soup to nuts about finding the perfect mattress just for you! My new mattress was delivered in less than 24 hours after visiting this spectacular show room. I highly reccomend Joe and will be sending my friends and family his way. Thanks Joe for making finding the perfect mattress such a breeze !
Our salesman Joe made everything so quick and easy from start to finish! Thank you!
Extremely pleased with the product choices and Joe Boyers was extremely knowledgeable, friendly and down to earth. A true gentlemen. Went over every detail of the product and paperwork so there was no confusion which we appreciated ! It was late just before closing and we didn’t feel rushed or pressured. A nice buying experience actually !
I was so impressed with the service I received at Mattress Firm from Joe Boyers. He was so informed and helpful. I never normally write reviews but he really was incredibly courteous and stood out so much as in this day and age of generally poor customer service. If I ever have to buy another mattress or I know anyone who needs one, I would send them straight to Joe.
Needed a reasonably priced mattress for my teenage daughter's new platform bed. Greg gave me many options, and took the time to explain the differences between them. Very knowledgeable and patient. It was my first time in the store and my experience far exceeded my expectations.
We recently went to Mattress Firm because we needed not one but 2 mattresses! Joe greeted us at the door and from that point on we felt totally comfortable and he shared his professional advice with us which made shopping for a mattress extremely pleasant. We would highly recommend him and would definitely send our friends and family to this location, thanks again Joe!!!!!
I just bought a hybrid beautyrest mattress at the Greenwich location with the help of Joe Boyers and the store Assistant Manager Greg! They were both so knowledgeable and helpful. Greg was able to give me the run down on all of the different types of mattresses, and Joe was able to help me make my purchase and help me get nice sheets and a protector for my bed! Thanks so much Greg & Joe, you guys are excellent!
Can't wait to sleep on my new Hampton and Rhodes mattress! I was so indecisive and Joe was super helpful in helping me find the perfect support! Thanks Foe your patience 😂😴😴😴 …
Scott was great! And so is Alexandra. We picked out a great mattress and had a great customer experience.
Joe helped us find the perfect bed! He listened to our concerns and needs and made the transaction easy! He was informative and we’re excited for our new bed!
We had a wonderful experience - Chris Whittaker was extremely knowledgeable, competent and enthusiastic about showing us around the store and explaining the differences among the various options available to us. He helped us find the perfect mattress and pillows. We are very pleased with our choice, and would definitely recommend him and this store!
This is an incredible store! Not only was I extremely satisfied with my purchase, but I could not have received better service. Chris Peck gave my friend and I the utmost attention. He even looked at the bed frames we bought online to make sure we picked out the correct box spring to go with our new furniture. I normally take a while when deciding on my purchases, but Chris's patience and understanding of my wants and needs, made it possible for me to find the exact mattress I was looking for. Overall an amazing experience, and I would highly recommend going to this store to anyone, especially with Chris Peck as your salesman!
My husband and I visited Mattress Firm yesterday to purchase a bed for a house we own in Georgia. For various reasons having to do with the Savannah store being a franchise (not a corporate store) the salesman, Joe, explained that he would not be able to sell us the mattress in Greenwich but that we would have to work with the Savannah franchise. Joe could have stopped then but, instead, he continued to help us by calling the Savannah store and inquiring about their inventory so that he could show us the beds in the Greenwich store that we would be able purchase in Savannah. He spent time discussing and explaining the various mattress options and we left with all of the information we needed to be able to purchase our bed of choice from the Savannah store. We were disappointed that we could not purchase directly from Joe. He was professional through and through, knowledgeable, good humored...an excellent representative of the company.
Can't rave enough about Chris Peck, our salesperson at Mattress Firm. He went above and beyond - even went to the furniture store where we purchased our bed to ensure the mattress would be a good fit! He was knowledgeable, patient, and professional. Never any pressure - just concerned with helping us make the right choice. A+ experience!
I had an issue with another store, and Scott and his District manager stepped in to make things right. I wish I could have given him the commission. He is a top notch professional and I wanted other people to know and why they should buy from this store. These days its all about service and Scott clearly understood my angst and worked it out for me !
Joe was extremely helpful and resourceful as we needed 4 beds quickly due to unexpected company right after we moved into a new home. He explained options given the use of each room, and made some common sense recommendations. He personally followed up a couple days later to ensure all was well. Delivery was as promised and the automated communication told us exactly when they would arrive. Great experience all around.
Hi I came in to mattress firm today my sales guy Tony at 2000 West Main Street Stamford ct. He is the most pleasant and knowledgeable sales person. He made my purchase so easy and quick. He knew exactly what I needed went straight for it. Mattress firm great deals, great experience!
Thank you
My husband and I bought a mattress from Joe today. He was fantastic. He took his time explaining all the options and helped find the perfect mattress. We highly suggest to go see Joe if you’re looking for a new bed.
Joe was fantastic. We took a lot of his time to make the right decision and we tried each bed a million times
He also honored a sale price and was never pushy
Great experience for a person who doesn’t typically shop a mattress
We had a great experience shopping here! Joe was a great resource and helped us find the perfect mattress within our budget. He was very respectful of our budget and wishes.
My experience at the greenwich location was fantastic. Joe, the sales associate who assisted me, was incredibly knowledgeable and very friendly. He put absolutely no pressure on me, and thoroughly explained every detail of the transaction we were making. I left the store feeling very confident in my purchase. Would definitely recommend buying from here. Thanks again!
Great experience with this store!! Our sales person, Dean was incredibly helpful in finding the right mattress for us. My husband tends to like more firm than I but Dean found us a mattress that was a great happy medium for us both! We are a bit novice when it comes to mattresses but Dean was very knowledgable and made this a painless shopping experience (as my husband has no patience with shopping!) I highly recommend Dean - very professional, informative and patient not pushy and gave us a fair price without all the haggling. I highly recommend Dean and Mattress Firm for a simple shopping experience. And their delivery was as promised - red carpet! Despite a rainy day the delivery men wore paper boots and didn't bring in a spec of dirt on delivery!!
We came to the mattress firm store in Greenwich and was met by Dean who was extremely helpful and knowledgeable on all the bedding. He showed us a number of beds and different styles and helped us pick the perfect mattress set. Dean was extremely helpful and I Will recommend him to all my family and friends. Thank you Dean.
Had a great experience at the Greenwich Mattress Firm store. Joe, who helped us, was very knowledgeable and took the time to walk us through all our options. Will definitely be back for future mattress purchases!
Chris and Chris were an amazing help. Came n for just the box spring. I had a couple of questions about purchasing a mattress. Everything was explained. Didn't some many thing to consider. Very helpful and knowledgable about there products. Will be back and would recommend fr anyone to find there perfect sleep at mattress firm.
We couldn't have been happier with the service we received from our sales representative, Joe, while selecting a new mattress. The personal service was beyond expectations ... he came to our home to prepare for the delivery of the mattress.
Joe and Chris did their best at providing excellent service and they succeeded! This was my first time making a purchase at sleepy's and I hope that it won't be my last. Thank You Sleepy's of Greenwich CT you've made my experience as comfortable as my mattress will be.
Claire was great! She greeted us as we entered the store. She explained every kinds of mattresses and details about it. She was very accommodating and helpful. overall a great experience. Thanks mattress firm!
They make finding a mattress a quick and easy process. Chris P was great at answering our questions and helping us decide what kind of mattress we liked best. Have bought multiple mattresses here over the years and always have a very positive experience!
My expectations about mattress shopping were greatly exceeded thanks to a tall jovial guy named Joe B.. I generally hate going into places where you think you are going to get jumped on 2 seconds in the door by 10 associates fighting for a sale. But this store and Joe could not be more opposite from that notion. I never felt pressured and Joe took the time to ask all the right questions and was very attentive to our answers and our background about why we needed a new mattress. Thanks again...I will be back for the next round of mattresses for the kids when it is time to replace their mattresses!!
Was great, went to my local store. Joe my salesperson was very helpful. I gave him the details of what I was looking for. He showed me a few items in the store that he felt would work and I settled on one of them that fit my purposes perfectly. Was fast, easy friendly service. Can’t beat that. 4 stars only cus I don’t give 5 unless unless it’s a highly unusual situation.
Joe was spectacular! He spent a lot of time with us making sure we chose the best mattress for our needs. I highly recommend Joe and Matress Firm on West Putnam Ave Greenwich.
Joe and Chris were extraordinarily patient helping me select the right mattress. I then went home to look at my new, custom upholstered headboard and frame. By phone, they painstaking provided me with every measurement to be sure the adjustable mattress set I chose will work. Thank you, thank you, thank you. Marianne
I have purchased many beds the past few years for my house and my kids' apartments and I'm always impressed with the selection of beds to try in the showroom. More importantly, the service provided (especially from Joe Boyers) is better than in any bed store I've been in (many!). Joe is very accommodative in finding a delivery schedule that works for us and his pricing is very competitive and fair. Lastly, when a bed doesn't work out initially, Joe is exceptionally helpful in finding a replacement bed, and the process is quick, easy, and fairly priced. Buying a bed can be full of uncertainties, but Sleepys and Joe take all the pain out of the process. Check them out!
We had a great experience with Joe in the Greenwich store. We had to swap a mattress that was waaay too big for our platform bed and he sorted us out in less than30 mins and even had snacks for our son. Thanks Joe for a great experience
We will refer you to our friends
I purchased a new mattress from Joe Boyers at the Greenwich Mattress Firm. Joe was nothing but helpful, kind, and patient throughout the entire process! I am extremely pleased with my overall experience, and I am confident that was because of Joe!
Excellent overall experience - Chris Peck has unmatched knowledge, patience, a non-pressuring approach and great interest in finding customers the perfect bed. After meeting Chris and learning about all of their offerings I had no interest in looking elsewhere. Very timely delivery too. Thanks again Chris!
Mattress Firm has nice, pressure free staff with a great knowledge if their products. Joseph is wonderful to work with and we look forward to many years of comfortable sleep! Don't be afraid to spend on your mattress...you spend half your life there!!
Joe is one of the best guys around. Would highly recommend.
Joe and Chris were extremely helpful in helping me buy the best mattress I’ve ever owned. I’ve already recommended them to several family members and good friends.
My wife and I went in to the store looking for a new bed. Joe Boyers was our salesman and is HIGHLY recommended! After looking at the reviews Joe has on here they are right on the money except for the one giving him 1 star and being critical. He took his time and showed us a lot of options that were in our price range...explaining the pro's and con's of each bed. We finally found something that was exactly what we were looking for in the price range we wanted to spend. Joe was honest, professional, upfront and to the point. If you are in this area I HIGHLY recommend the Mattress Firm Store on West Putnam Ave in Greenwich and ask for Joe Boyers.
Joe is amazing. His personality and salesmanship is one of a kind. Thank you for your help and hospitality.
Claire Benedetto was FANTASTIC! I came in with 3 specific models I had researched and she directed me to them quickly. She expressed the popularity of each mattress and did not force me to more expensive options like most sales people will do. She was kind and friendly which made me feel confident when I had made my final decision. If you are looking to make a smart investment in comfort and want to be certain you came to the decision on your own instead of being coerced, go see Claire she knows her products and cares for your long term comfort.
I was very impressed by the knowledge and friendliness of the employee that helped me. She was very kind and helped me figure out what I needed and got it for me. Thank you Alexandra.
My experience at mattress firm was fantastic!! Was introduced by Joy and a huge smile. I felt welcomed and he knew exactly how to start a conversation with the costumer and was happy to help us with whatever we needed.
Had a wonderful experience here! Joe gave us excellent service, answered all our questions, and ensure we got a great deal on our mattress to boot. Strongly recommend.
Worked with Joe Boyers and he was extremely helpful - very patient, informative & pleasant. Would absolutely recommend him when looking to buy a new mattress. Looking forward to getting mine!
Great place to buy a mattress! I worked with Chris, and he was extremely knowledgeable, courteous and helpful. He was also patient - I tried out nearly every mattress in the store and he explained every detail! Much more helpful than big department stores...
Extremely knowledgeable, helpful and friendly customer service. Scott, the manager, couldn’t have been more pleasant and easy to work with. I also feel that I got great value with my purchase. I highly recommend!
I went to the Mattress Firm in Greenwich to find a bed for my new apartment. The salesman, Joe Boyers, was extremely helpful with finding me the right mattress in my price range. Would highly recommend using him to find what you need.
Came in to pick out a bed for our daughter's college apartment. We didn't want something too expensive. Chris was very helpful and patient with our daughter. He pulled out a number of mattresses until we found the right one. He helped us with discounts on delivery, too! Chris, we thank you for your help!!
Greg was amazingly helpful when picking out my new mattress! He was patient with us and super knowledgeable. Would recommend him to everyone and would buy a mattress again here!!
Great service, fair prices, super clean showroom. Needed it good and fast. Thanks to Chris Peck, a most excellent salesman, my husband and I were taken care of in a timely, professional manner! We're getting our king bed on Sat.
Wonderful store! I've purchased two mattresses here and had great experiences both times. Ask for Joe Boyers - he's very knowledgable and really helped me choose what was best for my needs.The only place I'll go to buy a mattress!
Me and my mom visited Matress Firm this week to buy a new mattress for my new NYC apartment. The service couldn't have been better, and I couldn't be happier with the ease of finding the perfect mattress and having it quickly delivered. Thank you Joe & Chris for all of your help!
Joe was incredibly informative, patient, and interested in ensuring that we chose the right product. We’ve had our new bedding for a month and it’s great. Go see Joe when it’s time for a new mattress!
My boyfriend has back problems and we'd been through 3 mattresses before strolling into Mattress Firm at 8:30 at night (they close at 9.) Chris stopped what he was doing and gave us a tour of the showroom, explained the science behind the beds, and found a bed that was a perfect fit for both of us. He never once looked at the time or attempted to rush us into the sale, and was happy to answer all of our questions. Three days later we had the mattress delivered and couldn't be happier. You cannot put a price on excellent customer service and a good nights sleep!! He even threw in Egyptian Cotton sheets for free. Don't settle for the internet bed-in-a-box, or the cheap sales at 'bargain' furniture retailers. Go to Mattress Firm and talk to Chris! Your bad back will thank you.
Joe at Sleepy's in Greenwich was wonderful. Very knowledgeable and helpful. He stayed with us after the store closed and gave us a great deal as well. Highly recommend working with Joe!
Scott, the Senior store manager in Greenwich, was helpful, timely, professional, informed… And gave my 97-year-old mother exactly what she needed. An excellent experience! Make sure to ask for Scott;-)
Had a great experience at Mattress Firm (formerly sleepys)! Got the mattress I wanted and the box spring! AND got a free pillow for the deal of the day.
Joe (the sales associate) was very helpful in helping me find the mattress I was looking for.
Wonderful customer service, very knowledgeable sales help and quick, fast delivery made purchasing, returning and repurchasing a mattress a very pleasant experience. Scott was a pleasure to deal with!
I just bought a new mattress & foundation from Joe. He was extremely helpful, and the price & quality of the merchandise was great. I would highly recommend Joe and the Greenwich Mattress Firm!
I had the best experience at Sleepy's in Greenwich, CT. I worked with Joe and Chris. Both were extremely helpful and knowledgeable. The process was seamless. I will definitely be going back for future purchases. I highly recommend this location.
Joe was very helpful throughout the process. He was able to quickly guide me through all the options to find the type of mattress I was looking for. Highly recommend the service
Great experience shopping for a mattress here! Joe helped us out with a mattress, boxspring and rails. Joe was very knowledgeable about all products and easily answered all our questions -- made shopping here easy and efficient!
Pleasant experience, great great service. Joe was very helpful and was extremely happy to assist me with my purchase. I recommend shopping here for any mattress or pillow needs!
I had a great experience with Mattress Firm Greenwich! I worked with Joe who was very informative and helpful. He helped me to find what I was looking for and sourced exactly what I needed. Definitely recommend this place - and ask for Joe!
I went into the Mattress Firm on Putnam Avenue and was greeted by Joe. He "heard" what I wanted in a mattress. Joe directed me to the perfect mattress. What I thought would take an hour or more was completed in 15 minutes. Thank you!
Had a great sales experience with Joe; was in and out in a jiffy and didn’t get any sales jargon or up selling tactics. Great price right out of the gate as well. I’ll never go elsewhere for my bedding needs.
Ordered a mattress by phone. Joe was very helpful with recommendations that saved us time, money and had our new mattress delivered to our home (and the old mattress carted away) within 24 hrs.
Thanks Joe!
There is nothing better than walking into a place and having someone who is both knowledgeable AND friendly to assist you. That's Joe at Mattress Firm. He knows his stuff and I was in and out of there with a smile on my face!
Joe Boyers helped us get a great mattress set very quickly with delivery where it needed to be. Great price and even better customer service.
Thanks, Joe.
What a great shopping experience. Claire assisted me in finding the perfect mattress. I have back issues as well as hot flashes which keep me up at night. Claire found me the perfect mattress and suggested the Ver-tex mattress protector for coolness. I would recommend Mattress Firm and Claire to anyone.
Bought a few mattresses from Joe for our new home during the recent Labor Day sale. He was knowledgeable and patient and made the whole process easy.
Joe was great help. help sort the right mattress, worked to get me what I needed with patience and all worked out well. got a good price and great value.
Best customer experience...Chris P was truly supportive and demonstrated patience with my questions. I am 100% happy with the purchase of my son's mattress and super comfy pillow.
Mattress buying is usually a stressful experience, but Joe was very helpful and made the process a breeze! We’re very happy with our selection!
Chris the area manager of Mattress Firm Greenwich was awesome! Helpful with no pressure or up selling. Will buy all my beds from him. Thank you!
Chris was phenomenal, helped us to pick out a reasonable mattress for our guest room. No pressure, a lot of great info, will definitely come back for our master bed mattress!
Joe was very helpful ! He helped me find a mattress that is perfect for my preferences and sleep habits. Very satisfied with my purchase and experience.
Scott my salesman was quick, informative and very efficient. Delivery options very clear. And mattress is being delivered the next day. Perfection! Laurie G
Joe was super helpful and easy to work with. The store was easy to navigate and I look forward to many restful nights of sleep on my new mattress!
Unbelievable service, from picking out a mattress set. to delivery, set up and removal of old bed. Gave us a great deal! Go see Joe. He will for sure take care of you!!!
Alexandra Soto helped us today and she is an all star!! What a pleasure to work with. We were lucky that she happened to be filling in today. It made o ur experience easy and fun.
Chris was fantastic! Spent a good deal of time educating me on different options, and I felt relaxed and happy to make a purchase on the spot. Can't wait to sleep on my new mattress!
This place made our buying experience convenient! Dean has been very helpful and knowledgeable in providing reccomendations on the ideal mattress based on our requirements. Very friendly, patient and professional staff.
Whit was awesome. He was concise and helped me find exactly what I needed. I was in and out in less than an hour and have a new matress that is perfect for my sleeping needs. Ask for Whit!!!
Deontae R Carter was a fabulous sales associate! He was extremely knowledgeable and patient. He worked with me to find the perfect mattress to suit our needs and we love it! Thanks Deontae!
Joe did a great job once again providing superb service and quality bedding at a competitive price. I would never buy bedding from anyone else !!!
Go see Joe! Guy has integrity. Need say no more. I bought from him, he guided me, educated me on my purchase. People person, really human. Go see Joe at Matress Firm in Greenwich CT.
Joe at Mattress Firm helped my son find a mattress for his new home. Very helpful and clear. Would recommend this place to other families searching for a mattress.
Joe help us out to select the right mattress and made process very easy!
One of the best purchasing experiences I’ve had. The manager, Joe, helped me tremendously and is a stand up guy who clearly had the customers best intentions in mind.
Buying a mattress here was a very pleasant experience! Quick and professional. Not our first time and we will be back for more mattresses when we need them.
Joe was exceedingly helpful in all aspects of mattress shopping, and a great salesman.
We were looking to replace my sons bed & went to Mattress FIRM where the Manager, Alexandra was very knowledgeable & practical with suggestions. Would highly recommend !
Chris was wonderful. He took as much time as was needed to help me select the right mattress. He was able to work within my budget and was very helpful all around.
I went to Mattress Firm today, and had a Great Experience!! Scott was very helpful! The whole visit took less than 30 minutes!
Knowledgeable staff, Fast delivery. Very professionall all round.
Had a great experience here, Joe helped me find the mattress I want in less than 15 minutes and he was super helpful with my delivery questions.
Great experience at Mattress Firm in Greenwich. Joe helped me select exactly what I needed at a great price, and delivery was quick. Thanks!
Joe Boyers was great. I was very happy to deal with him. He was super helpful. I would do business any time. Thank you for helping me.
Dean Cannone did a marvelous job explaining the different types of mattresses for our son and helped us pick the right mattress. It was a great experience.
Really nice staff, Tommy helped us find a great mattress in our price range and facilitated setting up delivery. Very happy!!
Extremely helpful and knowledgeable sales associates. Easy to find & plenty of parking. Made mattress shopping quick and easy! Excited to finally get some sleep on a comfortable mattress.
Joe Boyers was great he helped us pick the perfect mattress for our needs and took the time to make us feel like family! Ask forJoe!
Joe helped us tremendously in finding a comfortable mattress today, and he is very professional, knowledgeable, and kind.
I had a great in store experience with Joe. He was very helpful and I got a great mattress for a great price.
Had a great experience buying a new mattress and box spring here! Worked with Chris here who was extremely knowledgeable and helpful in selecting my new bed!
What a wonderful experience mattress shopping! Joe gave us phenomenal customer service and we walked away with a stellar deal on a great mattress.
Very nice staff. Very informative. Joe worked with us and he was excellent. Would recommend Joe and Sleepys/Matress Firm to anyone.
Chris Peck was absolutely fantastic, he helped us find the perfect mattress! We would definitely recommend Mattress Firm of Greenwich and ask for Chris Peck!!
I worked with Chris Whittaker at this Mattress Firm location and he was wonderful. He was very informative and gave me the best deal I was able to find for a new mattress.
I had a wonderful experience! Joe was very informative and helped me to purchase the perfect mattress.
Fast and easy to pick out the perfect mattress! Chris helped me pick the right one for my daughter, right firmness, right price and fast checkout. Thanks for the help, Chris!
Mattress Firm, and especially Tommy, were incredible. Customer service was super attentive, not over-selly, and very efficient. Highly recommend and ask for Tommy.
I had a great experience at Mattress Firm in Greenwich! Joe was extremely helpful in finding me the exact mattress I wanted!!
We came in and we're assisted by an employee named Chris. He made choosing a mattress a quick and painless experience which is exactly what I hoped for. Looking forward to sleeping in my new bed.
Joe at Matress Firm was terrific. He was patient and informative. Highly recommended!
Great info and easy experience. Service was fantastic. Scott took great care of us.
Joe was very helpful and knowledgeable in helping us find a mattress and put no pressure on us to buy.
It was a great experience! Chris was very helpful and made the purchase easy. Love my new bed!!
The folks at this sleepys mattress firm care. Lately to me it seems nobody cares anymore. Like they’re not even trying. But I don’t get that vibe from this Greenwich store. I hope mgmt knows what an asset they have in Greg. He was so kind and patient and encouraged my many questions. its been a few months now on my new bed and I honestly climb in bed every night and get cozy and have to say, “I love my new bed”. I’m not even kidding. I went in there with a different type of mattress in mind. But this one is one Greg recommended based on our chatting. I would have picked a matress that was okay. Greg helped me find one that is interstellar unicorn fabulous. And In-budget. Heck, Greg is interstellar unicorn fabulous. Good job sleepys mattress firm and Greg! I tip my hat to you.
Very friendly and accommodating!
Joe was very knowledgeable and provided me with great choices but no pressure. The showroom is clean and the process was super easy.
Super easy time getting my first mattress out of college. They really make the process easy. Thanks joe and the mattress firm team!
Joe at Mattress Firm was very helpful. He helped me find a great mattress for college. Thank you Joe!
I just went to the store and had a great experience. The staff was extremely helpful and very kid friendly. My son can't wait to get his 'big boy' bed!!
Had great service with Joe and bought the perfect new mattress. Would recommend to anyone!
Had a WONDERFUL experience over the phone with Chris from the Greenwich local mattress firm who helped me out in a very polite, professional manner and helped me with everything. I'll never use another company again!
Our salesman David was great. Very knowledgeable. No pressure sale. We will definitely be back
Absolutely incredible service and prices finding our new mattress delivered to Brooklyn! Would highly recommend coming in for anyone.
Joe continues to exceed our expectations. He's been the guy we go to for mattresses time and time again. Knowledgeable and extremely helpful.
We are repeat costumers (10+ years) to this location and with Joe. Very pleased with his customer service and pleasant demeanor. Will come back in the future.
Had a pleasant and easygoing experience with Chris Peck at the Greenwich Mattress Firm, I highly recommend visiting Chris first before you try the other stores in the area. W.J.
Joe was great! Easy, no pressure. Very informative and helped guide us to our best choice. Highly recommend.
Joseph was very helpful and guided me towards the right mattress for me! Would definitely use mattress firm again.
Chris Peck was knowledgeable and extremely helpful. Easiest time ever buying a bed for my husband and I. Highly recommend Chris.
Second time buying from Joe at Mattress Firm Greenwich. Easy, reasonable and quick. Great experiences.
Got a good and logical explanation from Chris on different mattress types and price points. Very helpful and quick delivery.
Went in to get a guest bed for a room. Chris peck was very helpful and got us a mattress in our price range. Thanks!
Joe was great, we definitely recommend!
Joseph Boyers is very helpful and knowledgeable about all mattresses (at the Putnam Avenue location). Ask for his help!
Joe and Chris were extremely helpful and accommodating. They gave fair prices and answered all queries. I left a happy customer.
Joe is a very knowledgeable salesperson - very attentive and helpful. Could not be more pleased with Joe and Mattress Firm.
Was a great experience, knowledgeable staff. Was shown the best product and when asking for something more affordable was given many good choices. No pressure, amiable staff, great experience. Would recommend to anyone.
From the moment I walked in to the delivery of my bed, the whole process was easy and seamless thanks to Joe. Great price, great service. No better place to go.
Joe at Sleepy's was very pleasant to work with and has excellent product knowledge. I would highly recommend him.
I had an awesome experience with Greg
I walked in and he was very informative and helpful
i would recommend him to anyone
thank you Greg for making this such a great
shopping experience!
Phenomenal service, professional salespeople who know their product, lovely showroom. I highly recommend!
Had a fantastic experience exploring various mattress options with Joe. Couldn't ask for more!
Excellent sales rep and great experience. I was in and out in 5 minutes at a good price.
Excellent service from Mattress Firm Greenwich - if you buy a mattress go to Chris Whittaker (Area sales manager)
Greg was very funny, efficient and helpful ib getting me a new mattress! Highly recommend!
Excellent service! Joe is great! Looking forward to getting our mattress.
Great customer service - friendly, professional and informative. Highly recommend. Thanks Joe!
Hank Forbes was super professional, very helpful and knew all the products well. No reason to go anywhere else.
Chris was very helpful and got us the mattress our son needed quickly.
Excellent experience! Great customer service - very happy with my purchase!
Great experience purchasing my new bed. Joe was a huge help! Thanks!
Chris was wonderful to work with. Very knowledgeable and honest A very easy transaction.
A very easy process to buy my first mattress and a wonderfully helpful salesman!
Excellent service; Joe was extremely helpful! Had my item delivery set up in minutes!
Great experience! Chris the area manager was awesome! He will take good care of you!
Amazing customer service! Joe was super helpful and made the whole process efficient and painless!
Fabulous service! Great experience! I highly recommend Joseph Boyers! He was kind and super attentitive!
Wonderful experience! They had just what I needed and I was in and out with the fastest, most effecient service! I will be back!
Great service and the mattress was perfect. Joe is the best!
Scott was very professional and knew the product well!
The salesman was professional and sincerely interested in my needs. Great prices and wonderful selection
Had a great experience here!!! Joe was super helpful, patient and friendly!
Ask for Joe!
Very helpful and knowledgeable. Store was spotless. Could not be nicer especially in this current environment.
Great experience and found a perfect matress. ask for Joe.
Very helpful team of Joe and Chris. No pressure applied. Clear answers. Second time here. Would come back again.
Great experience. Walked in and 10 minutes later had the perfect mattress.
Great service. Highly recommend Joe!! He was very helpful, nice, and knowledgeable.
Great store, great team...Joe was really helpful. Highly recommended.
So, so helpful and friendly on the phone. Knew exactly what I was talking about. Flexible and easy to work with! I'll come back!
Amazing experience! Joe is wonderful and so helpful! Highly recommend.
Knowledgeable local staff who really care about their customers.
Had no idea what I was looking for, but with Chris's help got exactly what I needed. Happy Customer here!
Great experience from start to finish! Wonderful customer service.
Great experience, great product, good prices. Ask for Joe, he was great help
Very professional, good prices and fast delivery.
Our salesperson was very helpful.
Extremely helpful -- happy with both the purchase as well as customer service!! Thank you Chris!
Came in not knowing what I wanted and leaving with something I will love. Experience was great!
Good experience. Very professional. Joe was helpful and knowledgable.
This place is great and the owner goes above and beyond to make sure you're happy.
Joe is great. Very customer service oriented!
Great service, thanks to Joe. Fair prices. Quick and easy!
Excellent fast service and prices. Christopher Peck was a pleasure to deal with.
Super friendly and knowledgeable sales staff. With no sale pressure.
Got a great deal. Joe was very helpful.
Scott was very helpful professional and responsive!
Great advice and costumer support, Joe was amazing!
I was welcomed by mr.joe as I came in and was given awesome service and support. Thank you
Chris was very helpful on the phone. Ordering was very easy.
Hank helped with perfect customer service & found me a bed!!! THANKS HANK
Good selection, knowledgeable staff. Great service by Melvin.
Joe was excellent! Very helpful and kind
Joe was very helpful and very nice. Thank you
Scott was very help and answered all of our questions!
Joe was very helpful! I really recommend
Quick and easy. Great value for the money.
The salesperson was knowledgeable and helpful
Very good service. Good prices.
Great customer service and fast delivery
A-Plus service and great value from Christopher Peck!
Incredibly helpful, joe boyers will find you what you need
Large selection and friendly knowageable staff. Ask for Joe !
Chris is great! Highly recommend.
Great service. Highly recommend!!
Very helpful and courteous five stars
Joe was wonderful!
Great people! Very helpful!
Scott was very helpful !
Great customer service!
Back at sleepy's for another bed for the new house!
Joe was extremely helpful!!
Great service and multiple options
Very helpful
Efficient and knowledgeable
Great staff!!
Very helpful information provided and a good overview of mattress options. Easy to order and mattresses are in stock! Prices were reasonable compared to other vendors (and less expensive than a couple online options).
With 0% financing I had to take advantage to replace an old, very old mattress. Jamar very helpful and answered all my questions. I went back and forth between 2 Sterns & Foster mattresses. Jamar was patience with me as I narrowed my decision. There was no pressure and no slick sales talk. The process was easy and my delivery is expected the next day. What could be easier. Very satisfied.
Joe was very helpful and made sure my family got what we needed.
(Translation) Good assortment, the service is careful, attentive and friendly. They strive for you to understand what you are buying and advise you to buy the right thing
(Original)
Buen surtido, el servicio es esmerado, atento y amigable. Se esfuerzan por que entiendas lo que estás comprando y te asesoraran para comprar lo correcto
(Translation) I was super well attended by the wonderful Cris
(Original)
Fui super bem atendida p Cris maravilhoso