Reviews of Tempur-Pedic Flagship Store. (Mattress Store) in Nashville-Davidson (Tennessee).
Tempur-Pedic Flagship Store
2126 Abbott Martin Rd #272, Nashville, TN 37215, United States
Description
Information of Tempur-Pedic Flagship Store, Mattress store in Nashville-Davidson (Tennessee)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Tempur-Pedic Flagship Store
Sunday
12–7 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
Reviews of Tempur-Pedic Flagship Store
Mark Anderson was extremely cordial, professional, informative, and thorough. I recently had a bad experience with a purchase from Purple, the mattress store just around the corner. I had to return it due to lack of delivery promises. I pray that this experience will continue to be as Mark has initiated it. Mark redeemed my experience with mattress purchases. Thank you Mark!
Mark was great and very helpful. My wife and I tested several mattresses and he helped us find the perfect one. Great Customer experience and service! Highly recommend going to Green hills mall and asking for Mark!
Katy is a dream! Pun intended. She’s helped me find the perfect bed and isn’t pushy or trying to just make a sale. Very helpful. Definitely visit the store rather than buying online. 100% worth it.
Alex was very friendly and took me through every possible combination of bed softness, size, variation and base style. He made me so comfortable with this purchase and was very honest. Would recommend to anyone
Toni and Katie were unbelievable!!! So kind to my children and their service was unbelievable. So personable and knowledgeable. Toni pampered my kids and showed them everything. She was amazing. Thank you!! Go here!!
Toni was very friendly made me feel very welcomed and informative and showed the amazing zero gravity feature on the base. I am extremely pleased with my visit, highly recommend coming in store and asking for her!
We have had Tempur-Pedic mattresses for over 15 years. We happened to walk by the Tempur-Pedic store in Green Hills Mall and stopped in just to look. Dagan did a great job showing us the different models and explaining the benefits and differences of the features. We tried several of the models and quickly found the one that is right for us; the LuxeAdapt Firm. Thanks Dagan, when we are ready to buy in a few months we will be back!
Great store, and Mark was a lot of help!
Brian at Green Hills listened to what was important to us in finding a mattress. We are very excited to try our new mattress! Thank you, Brian.
Mark was so nice and great. He was so helpful and really took the time to explain the differences in the mattresses and help me find which one would be best for me. I would give 10 stars if I could!
Mark and Katie were very helpful! They took the time to walk through details and answer questions while still giving you space to consider the options on your own. Very great experience.
Love the Green Hills location, sells man Brian helped us with a lot of information and questions about our next bed purchase at Tempur - Pedic. Amazing new stuff out now
Alex was pleasant and knowledgeable as well as patient. Made me very excited for my new mattress! 10/10
Very good experience when visiting the store. Spoke with a tempurpeditc representative and he was very helpful and knowledgeable. Taught me a lot about my sleep habits and how to correct them. I highly recommend visiting this store.
Exceptional service, amazing product and wonderful staff. The shop manager went above and beyond to talk us through the products and help us make the right choice.
Me and my Wife came to Green Hills for lunch and came across this location and decided to look at a new mattress. We looked, thought about it and went to lunch. After we were done, we came back and got it. Vince was AMAZING. Not pushy, was willing to show us multiple mattresses and we decided to get the King size breeze on. Vince was extremely informative, professional and friendly. 10/10 recommended you see Vince!
Had a great experience at the Green Hills store! We’ve been looking for a mattress for a while now and were feeling overwhelmed by all the different brands/types. Melanie was so helpful and patient with us. She made sure we found our perfect fit and provided us with all the information needed. Its a big purchase but Melanie helped to make the experience anxiety free.
Melanie Agrella was fantastic in assisting us with our mattress purchase. She was friendly but not pushy. We went to the Green Hills Mall store a few days past and she provided so much information. We decided to go back to the store and we were so happy that Melanie was there to assist us with our mattress purchase. She is an excellent employee and should be commended. Thank you Melanie. S&J
Mark introduced me to the Tempur-Pedic world by patiently showing us the products that most likely fit our needs!
Great experience trying out and buying pillows in store with Vince! He helped choose great pillows for us to try in the store based on our sleep habits and preferences. He helped us get them over the phone the following weekend to have them shipped to our home in Memphis.
I was on the fence with the holiday sale and decided to come into the store and explore all the beds offered. I was truly appreciative how Mark walked us through finding the right fit for us. We had tried tempurpedic before in another mattress store but never the full line up and having an expert walk us through our needs while being mindful of our budget. We can't wait for our bed to be delivered and I will update this review once we've gotten to truly enjoy the bed! One call out finding this store in the mall don't go by the mall signs they moved and are right next to the Tiffany and Co! Cheers to you on your mattress hunt I know we've been looking all over and fingers crossed this is the dream bed 🙏
We had a great experience in the store. Vincent was great. He gave us great information and didn't try to sell us something we didn't need. Both my friend and I purchased king mattresses and bases. Can't wait for my delivery! Thanks!
Best experience at a mattress store! Mark was so helpful and knowledgeable.
Ms.Tony was so nice, she made us really comfortable and we felt so relaxed
Vince was an absolute joy to work with! He helped us navigate the warranty on our previous Tempur mattress. He did a great job of steering us in the direction of something he thought we'd enjoy. He entertained our ideas about stepping over to a different model. Above all, he took it all in stride when we admitted he was right with the first mattress he thought would work best for us. Vince knows this product line and he intuitively knows people. We'll definitely be back.
Great experience here. I was looking for a new pillow because I wanted to switch from using a down pillow. The manager Steve was really helpful and let me try out the pillows on the display beds. It was all very safe and clean with bed covers and I felt comfortable. He ended up recommending a particular pillow because of my sleep patterns. I've been sleeping on it for a few weeks now and it's great. I'm glad I switched from a down pillow because this one never needs fluffing or adjustments.
Great customer service! We looked at some products in the store a couple months. The other day we decided to purchase thru their online store for convenience. Unfortunately we encountered some challenges with the online store and customer service issues with their main customer support line. We decided to go back to the store and buy direct from the original team at green hills. Melanie and her manager were awesome. We ran into some delivery/supply issues but they went the extra mile and got approval from the district manager to upgrade us to the better bed to make the delivery schedule work for our new home move-in. We ended up buying a nicer mattress as well so everything went great. Huge thanks to the Tempur pedic team at the green hills mall in Brentwood TN!!!!
Brian at the Green Hills Mall location was excellent at showing us all the options and made our purchasing experience amazing! Thanks Brian!
the sales team was so helpful and kind, taking the time to answer a lot of our questions. the store was also very clean and sanitized. great experience!
The sales associate, Vincent, was extremely polite, patient, and informative when we visited. He gave us space and time to discuss a purchase decision and never pressured us at all, which is so far and away better than our previous bed buying experiences elsewhere. The Tempur store really knows what they are doing and their employees are a great asset to them. Thanks for the stellar service, we will definitely be doing all bed related purchases with them!
Truly appreciated the atmosphere and professionalism of a private appointment. We were able to relax and take our time to decide between the two mattresses we had narrowed our choices down to. I would have liked to see the actual foundation we were considering in store and likewise the travel set. Unfortunately, they were not there. We’ve had an original Tempur mattress for almost 20 years and the decision on what to replace it with came simply down to one slightly more firm or slightly less firm. The ability to have a 90 day on home trial and switch if we aren’t completely happy with our choice helps tremendously. We hope to have picked the best for us the first time but what a bonus to know buyers remorse is not an option we will have to consider.
Vince @ The Green Hills store was extremely helpful through the whole process. He was customer centric with all of his communication and let our needs drive the purchase. It took 3 trips to get the deal done but his patience and sales acumen along with your wonderful product brought us back for a seemingly simple transaction in the end. Absolutely delightful experience.
Melanie was amazing! I've been searching for a comfortable pillow for years. I've tried everything, and I could never find one that actually work. She figured out the issue that I'd been having after testing a couple pillows and knew exactly what I needed!
My fiancée and I have lower back issues and decided to step up our mattress to a Tempur-pedic to help out. Vince was a huge help in picking the right model for us. We appreciated being able to go into the store and test out the different models. Ended up with the perfect one for us and happy with Vince’s help.
Mark helped us fond the perfect mattress for me and my wife. Thanks for taking care of us!
Went in Tempur-Pedic on a whim. Didn’t really see the hype of the beds and didn’t think I would be impressed. Once I met Vince, he had me wanting to buy the whole store. He was attentive and very knowledgeable of the beds. Any questions we had, he answered. Any questions we didn’t have he answered. Thank you Vince! We will be back!
Sean the Store Manager helped me with my selection… he was very knowledgeable and polite… Great guy… felt like family! With his help, I chose the ProAdapt Medium Hybrid in Queen… and the Tempur Ergo Extend Smart Base… the Matress Protector and a couple of Tempur Cloud Pillows! I’m so excited…
Had a great time shopping for a new matteess, super helpful employees especially Katy.
GREAT STORE! We went in there mid October to finally purchase a new bed/ base and Vincent J. Was excellent! Very knowledgeable, and patient. We already had a idea of what we wanted and researched some things prior, he listened to our questions and concerns and explained things so much more and indepth so we knew exactly what we were getting and what to expect. The turn around time from purchase to delivery was 7 days total which is super fast in my opinion! The store was clean, and sanitized regularly. Would definitely shop here again.
My husband and I had an awesome experience here. We were immediately greeted and helped with what we were looking for. Vince is so good at what he does and is very helpful and nice! Definitely would come back and recommend anyone to come here.
My husband and I stopped by the Green Hills store to try your Hybrids. My son purchased one a year ago. He and my daughter in law are very happy. My husband and I were introduced to all the hybrids and bases by Jake. She was a gem. My husband liked her so much, I am expecting to get a new king sized mattress and base soon.
Mark was very knowledgeable and helpful. Took the time to listen and recommend the correct mattress.
Melanie is awesome!! Very thorough with her demonstration of the bases and explains in detail how the different materials conform to your body. I’m excited about my new mattress. COME SEE MELANIE 🤩🤩 …
She explained everything so good she's perfect it was Katie
This store has amazing customer service. I love Tempurpedic. They honored a warranty replacement. I only went into the store to try out mattresses for a replacement and Jake was super nice. She helped me try different ones even though she was not getting a “sale” from me. If you need a great mattress, this is the place to go and the mattress company to buy from. It’s great to have great customer service in a world where is does not exist anymore.
Edited to share resolution: after my review, the store manager contacted me and found out the expected arrival to the local delivery company. He was able to work with me to get it delivered the day after it arrived at the warehouse and did everything in his power to make me happy. The most important thing is that he communicated multiple times daily on the status and made sure the company understood the impact of a computer glitch on a customer's happiness.
If I could give zero stars, I would. I purchased my mattress on 2/5 and was told MAX 2 weeks before it was in my home. I have been sleeping on my couch, so I expressed the importance of this arriving quickly. There's a mattress company down the street that had them IN STOCK, but I wanted to buy from the store in case there were any issues. Well, that was my mistake. After a week, I didn't hear anything from them, so I called to get an update from the delivery specialist, who couldn't find my order at all. She called the store and found out there was "some sort of problem." Mind you, NO ONE called me - not once - throughout this whole ordeal. Supposedly, when they input my address, they overwrote the city that pre-populated when they input my zip code and that stopped my order from getting placed. Shockingly, no one noticed this until I called. So, they finally placed my order - a week late. I didn't find that out until I called - because once again, no one called me. After another week went by with NO call from anyone, I called the delivery specialist and she told me that it shipped out 2/15. She expected it to get to the warehouse in the next day or two but it may be delayed because of weather. As of 2/22, I still have not heard a single word about my mattress. I called AGAIN and was told "nope. still hasn't arrived at the warehouse." We had some snow, but if my husband and I can get out and drive on the roads in our Honda starting 2/17, big trucks could have been moving too. This is the worst experience I've ever had with a retailer - mainly because they have no problem taking my $2600 for a twin size mattress but can't be bothered to call and keep you updated or even apologize for the fact that they just let your order sit with an error for a week. I would recommend going absolutely anywhere else.
I went to try out some beds to UNDO mistakes made by a local retailer that is NOT the tempurpedic store. Vincent was so great and knowledgeable- he knew I couldn’t buy the bed from him because of the catastrophe situation I was in having already purchased a bed from a retail store but I was looking to exchange for one that was actually more suited to my comfort needs. He didn’t solicit the review in fact I asked if I could tell his manager or someone what a pleasant experience I just had. Get your tempurpedic here…it’s in the mall yes but JUST DO IT - forget the local chain stores - this store has every single bed to try so you can be “Goldilocks” when one is too hard, too soft - you’ll find one that’s just right! Thanks Vincent for your help!!
Vince was great! He knew his product well and didn't try any sort of high pressure sales tactic. He let us decided what was best for us. When we decided on the mattress that we wanted, he made sure we were more than comfortable with our decision.
All I wanted to do was try out the bed before I bought it online, and the staff at this store were very helpful, nice and knowledgeable about the products!! I ended up purchasing my mattress and frame from them instead of online!!! Thank you Nashville Tempur-Pedic you guys are amazing!!
Buying a mattress as the Tempurpedic store at Green Hills mall was a wonderful experience. Vince helped us find the right mattress super fast and was so helpful and friendly! He listened to what we were looking for, showed us what was relevant, explained our options, and we are excited about our purchase! Thank you, Vince :)
Haven’t been convinced to drop so much money on a bed just yet but Mark is a great salesman who really knew his product and made the experience super enjoyable, the firm bed is a dream. I may be back!
Jake Yorko was absolutely amazing she walked with us hand and foot and made sure we loved and picked the right bed. We walked in to look and walked out with a new mattress and set. She was absolutely amazing 100/100 please go see her when you need a mattress she’s amazing.
What can I say about the amazing people who work at this store. Melanie and Jake and Vince have been so thorough and supportive as I selected my wonderful mattress. Could not recommend this place more. A plus.
Great overall experience. We worked with a Melanie in the store over the course of a few visits. She was very knowledgeable and seemed to understand our needs and wants. I’m someone that is fairly particular and can be hard to please, but my experience in this store could not have gone any better. Would highly recommend and would buy from here in the future.
Steven Raimo was our sales rep and was so helpful while shopping. Scheduled a private appointment so we could come into the store when no other customers were present which made the whole experience really perfect, and their covid precautions are clear and visible. Ultimately left the store without making a purchase, but never felt pressured to buy right away with Steve though he certainly tried a few pitches. But he sent us out with their catalog and starred and labeled all the mattresses and extras we tested. I will for sure be back for the Presidents’ Day sale in a couple weeks, knowing exactly what I plan to buy!
Jake and Vince were awesome both had pleasant personalities! I had called and left a voicemail bc I didn’t realize the store was not open and Hake returned my call immediately! I walked in about 4 weeks ago and had a pillow in mind and tried it out when I got there. I’m not sure if this is the pillow I actually need bc my neck still hurts but nevertheless they were very welcoming! CD
Steve was so kind, helpful, and knowledgeable! He had several customers in the store at one time and did a great job making sure we were all taken care of. As first time mattress buyers, Steve answered all of our questions and helped us walk through the process!
Vince was very informative and helpful in showing us around. I was already familiar with Tempur-Pedic when I came into the store, but he still had things to show me and tell me about that was all new to me. Very pleasant experience. Never felt like we were pressured to purchase anything.
An impressive store made up of stellar employees who are educated on the products and are full of customer service showmanship. Jake went above and beyond to help assist my customer needs, genuinely tuned in to my back story and was very proactive in the search for the particular product I needed. Steve sealed the deal for me. I will have a happy birthday girl thanks to both of them!
Jake Yorko was AMAZING!!! She was incredibly helpful and walked us through every step! Her personality sold me and a bought the mattress on the spot!! My boyfriend and I had a great adulting experience!
Melanie was great assisting us in finding the right mattresses, options etc. It was delivered a few days ago, took less than two weeks. Sleeping great now!
Our sales associate, Melanie, was very helpful when answering our questions. She was very straightforward, professional, and courteous, without being overbearing. Melanie provided time for us to discuss our selection and choices privately, yet checked in with us throughout the process.
Melanie Agrella was very knowledgeable and helpful in our purchase of a Tempurpedic mattress. She was also very friendly and nice! Delivery was less than a week, they carried upstairs and set up! They arrived on time and called to confirm their arrival. This is our second bedroom with a Tempurpedic mattress, best mattress ever👍🏻 …
Came in to store at the Green Hills mall Nashville TN to obtain a pillow while traveling and frequently staying in hotel for work in the area. The hotel pillows bother my neck when sleeping. The gentleman (I think Steven) was very nice. I explained to him what I had at home but have struggled to find one like it. I have tried multiple pillows over the years. I personally like a flatter soft pillow but not too flat. He allowed me to try a couple pillows while also maintaining proper care to the existing bed and pillow. I ended up purchasing 2 pillows that are similar but different in a way. I just couldn't make my mind up and really liked them both. One came with its own bag which works out perfectly because I can place both of them in and be able to travel in/out of the hotel. Thank you sir for your help.
Joe from GA who helped me at the Green Hills location was absolutely fantastic!
Vince was really helpful! Told us about upcoming sales so we could save a bit of money by waiting just one more week, very informative and helped us land on the best bed for us
I am so thankful to have a Tempurpedic in my community. The Greenhills store is top notch. Vince was so friendly and helpful. I was in and out with exactly what I needed in five minutes flat. Their proHi pillow is the only thing that has helped with neck pain. Highly recommend this store and their product.
Visited the Tempur-Pedic factory store in The Mall at Green Hills in Nashville, TN. I highly recommend going there if you are in the market for a Tempur-Pedic brand mattress. Melanie A. was our sales associate. I can’t say enough good things about her. She was super knowledgeable and helpful. She didn’t try to pressure us at all, and she was so patient and professional during the entire experience. I have to say without a doubt that it was the most pleasant sales experience I have ever had. I am proud to say that we are now the owner of our second Tempur-Pedic mattress. Sending a big Thank You to Melanie A.
Sincerely,
Steven N.
I went with the idea I knew exactly what I needed and wanted. Vince asked me to keep an open mind and wanted me to try a couple of different beds along with the adjustable base. Oh my goodness he was so right. I thought I was sleeping good before but thanks to home for getting me out of my zone I am going to sleep so much better. The correct mattress and the adjustable base is the way to go! Thanks Vince!!
I highly recommend shopping Tempur-Pedic in store rather than online. I was able to try out the pillows I had researched online and in the midst of COVID-19 I was pleased to see their safety and sanitary precautions. Jake & Steve were exceptional, they honored the online deal that I missed, having wanted to try the pillows in store. Great product + Great customer service = Happy customers!
Today my husband and I visited the Tempur-Pedic store in Green Hills Mall to look at purchasing a new mattress. We were greeted by the manager Steven Raimo. He was very knowledgeable about the product and spent the time we needed in making a selection. His attention and patience given was the best ever, so to the point that after our closing that is going to be our first purchase. Thank you Steven and we will see you in a few weeks.
Jake was very helpful and gave us a lesson about the mattress, bed and pillows without being pushy, she just cared about helping us. Extremely knowledgeable and fun, anyone in the market for one of these beds should request her when walking in.
Jake was very helpful and knew a lot of good information. Not only was her style on point, but she offered us waters and made us feel at home. She helped us with information to make our final decision!
My partner and I had the pleasure of working with Jake Yorko today. She was welcoming, patient, knowledgeable, and honestly made the entire mattress-buying experience a blast!! We opted for one of the Breeze models, which is going to replace our current Tempur-Pedic that is over 10 years old.
The brand is reliable, Jake is wonderful, and my partner and I are so looking forward to getting our new bed!!
UPDATE:
Please make sure to work with Jake and *not* Steve!! While Steve was helpful when I visited (for some BOGO pillows), he was also pushy and had somewhat of an attitude. If I had met him when my partner and I were mattress shopping, we simply may have not purchased a Tempur-Pedic from this store... It was really a total 360 in terms of experience. How disappointing!
(Oh, we love our new mattress!!!!!!! No regrets on that front.)
We worked with Melanie and it was an excellent experience! She was very patient and gave us as much time as we needed. She answered every question we asked and was very knowledgeable. Thank you so much Melanie! 10/10 experience :)
Vince went over and above to help us with our new mattress!! Amazing customer service and super helpful getting our mattress to us quickly! We will definitely be back!
I just shopped at your store for the first time. Sean did an outstanding job helping me find the perfect pillow. Mike was also very kind. I’ll be back for sure!!!
Okay, my mind is officially blown! Today we worked with Jake and tested 5 different mattresses. Not only was she informative, but so much fun to work with, and HONEST! How many of you have been to countless mattress stores and listened to the same speech from a guy dressed in a suit jacket from Nordstrom’s Rack?... Well scratch that and head over to Tempur-Pedic in Green Hills and let Jake take care of you.
As for the mattresses, I am pleasantly surprised with the quality and craftsmanship of these beds. 10 YEAR WARRANTY SAYS IT ALL!!!
We liked the Luxe Adapt Firm the most.
Hands down the best retail experience I’ve ever had, and I can’t say enough great things about this store. Thanks again Jake for being awesome!
-Brian and Allen
Excellent knowledgeable help. So glad we came in today and meet with Joe.
Vince was great! Super knowledgeable, not pushy at all. He helped us find just the right bed!
Melanie was an absolute joy to work with! We visited a few other mattress stores in town before deciding on a tempurpedic and one of the reasons for that decision was Melanie’s great customer service. Can’t wait for the bed to arrive and can’t say enough good things about the store!
Jake made our bed shopping experience the absolute best! She was sooo knowledgeable, fun and all around great! I would recommend this store and Jake to anyone that is looking for a Tempur-Pedic bed
The first time I came in I was not pressured to buy . Jake took the time to explain the product to me , and in a few weeks I came back in ready to buy the mattress . She knows the product and never had to go look anything up . I’m old school and southern and I buy from salespeople that I like and trust .
Beds feel great. Very clean. Great service
Amazing store! More importantly Vince..was…Amazing!!! He is a consummate professional who knew exactly what I needed. He is a kind young man who truly is a great representative of his company. ***** stars for Vince too!!!
Melanie did a wonderful job and was very patient with us and our two young boys as we tried multiple mattresses until we found just the right one. Thanks!
Jake was wonderful! Loved how much information she provided, she also allowed my wife and I plenty of space to lay on the beds to make our decision! Very helpful and a great resource.
Steve was amazing! He was kind and really had about the different types of mattresses and their functions. We are looking to purchase soon and we will be back.
Went in with a lot of questions and Vince was great. We tried out 2 different mattresses and felt so comfortable. I would highly recommend visiting and asking for Vince as he was able to answer all my questions and give me the information I was looking for.
Exceptionally kind and helpful employees- wish I knew their names- 2 gentlemen- helped me today in the store. My husband and I accidentally left our Tempur-Pedic pillows in a rental house on vacation and couldn't sleep without new ones, so came in today for replacements. I'm literally counting down until bedtime when I get to use my new pillow 😅 Thanks for the awesome customer service!
Katy was great and so helpful! Great store!
Vince was FANTASTIC. We honestly just went in there to kill some time waiting on our table to be ready at a nearby restaurant. But he got us to lay down in a bed and it was impossible not to buy once I felt how comfortable it was. I've never been cradled by angels before but I imagine the bed we purchased is about as close as one can get.
If you are in the market for a new bed, buy a tempur-pedic bed from Jake Yorkie in the Nashville TN area- Greenhills Mall! You will not be disappointed. Jake was the most knowledgeable person I ever spoke to at Tempur-Pedic. She had an answer for every question I had. She’s very nice, friendly, and know her product! From now own, I will always buy my Tempur-Pedic items from her! Thanks Jake for an awesome experience at Tempur-Pedic. I look forward to working with you really soon! Boss- give her a raise because she went over and beyond the call of duty!
A first class an experience as can possibly be had. Dealing with professional experts who know their work, believe in their products, and understand the options available to the consumer, I can't say enough by how impressed I was. On every level, the store exceeded my expectations. In particular, my salesperson Jake Yorko was above and beyond.
If you visit the Green Hills location, I highly recommend you ask for Jake. She was extremely helpful and kind throughout the entire process. She explained everything in great detail and offered her recommendations and popular choices. Jake also helped with different offers and specials that knocked the price down.
We just purchased our 3rd Tempur-Pedic today.
Jake was very accommodating and knowledgeable. She helped us try different options and throughly explained each product. This store has amazing customer service. We love Tempur-Pedicure.
We would definitely recommend Green Hills Tempur-Pedic and Jake Yorko.
Jake is the best, most knowledgeable temper-pedic sales lady. She’s knows her stuff and made us feel really comfortable trying mattress out!!!!
Melanie was very helpful in helping us find the right Tempur-pedic was us. We settled on LUXEbreeze firm with the Smart Base and look forward to our new mattress.
Vince and Jake were amazing. We were a little early for opening but they let us in happily and didn’t make us wait. They were friendly and helpful. I highly recommend this store!
Vince has been extremely helpful both when we bought the mattress for our master months ago and when we came back for the guest bedroom bed.
My husband and I were helped by the manager Steven and a very sweet female employee who name I did not get but wish I did to add in this review, they were great, very friendly and knowledgeable would definitely recommend people to their location. It was a very pleasant transaction. Thanks for the great customer service
What an amazing experience! Jake was super friendly and very knowledgeable. Buying our first Tempur-Pedic was exceptionally smooth and enjoyable!!!
We visited the Green Hills Tempur-Pedic store a couple times and were enthusiastically assisted by Steven who walked us through the various models and helped us choose the perfect mattress for our needs. Thank you, Steven!
We purchased a Tempur-Pedic mattress from this location and had the pleasure of working with Emily. This was one of the best decisions that we have made in a long time concerning a mattress. Emily was most knowledgeable and answered every question that I could come up with. I investigated, researched, and studied over this decision for months and she always remembered me and was patient as she provided me with all of the information that I had requested. I've always heard that a mattress is the most important piece of furniture in your home, and that is true. Tempur-pedic in Nashville was awesome!
Melanie was so kind and helpful with our first Tempurpedic mattress! She walked us through all our options to help us find the right mattress for us.
Vince was such a great help and let us try out several options, breaking down which mattresses would fit our preferences. So friendly and accommodating!
Steven was incredibly personable, knowledgeable and kind in helping my fiancé and I find exactly what we’re looking for! He is excellent at his job and inside was very clean.
Steve was the best sales rep EVER he was vert patient kind #period and brave to work with ms picky, I AM. He provided his time..with no hesitation..ask for him HE IS AMAZING..i could have bought the store dealing with him..
Joe is the best! Fabulous service, knowledge, and attitude!
Vince was super knowledgeable and took his time explaining each option for us! We certainly look forward to working with him again!
I went into Tempurpedic confused about what I needed and Vince Johnson was so helpful in answering everything I needed and made my entire process more comfortable. Looking forward to working with him again
Mark and the team are so very helpful and the beds are so very comfortable!
We tried out some pillows from here and they didn’t end up working out for us although I know others who loved them. The store was kind enough to let us return them despite being past 30 days and despite not having the packaging anymore. They were very helpful all around.
Vince Johnson was our sales person very knowledgeable and friendly. He was very upfront about pricing and his previous guest tid bits.
Vince was very knowledgeable and wonderful to work with on the mattress and base selection. Great store! Great service!
Vince was excellent at recommending new pillows to go with our existing Tempur-Pedic products. Thank you!!!
Melanie was super helpful and easy to work with! We had a very pleasant shopping experience and would highly recommend Melanie and this Tempur-Pedic store.
Had a great experience trying mattresses. Staff was very friendly and knowledgeable!
Sean was there helping me when I was trying to make a purchase and he went above and beyond to satisfy his customers needs. Amazing experience. Thank you Sean!
Vince was amazing. He answered every question and really helped us narrow down what we wanted. Great customer service!!!
One of the best experiences I’ve ever had with Vince, he found us the perfect mattress!
Vince was so helpful and friendly! Found us our perfect mattress to cure our back pains.
Melanie is so fantastic, knowledgeable, and easy dealing with.
Also tempura pedic recycles all there old mattresses which is awesome
Jake was extremely knowledgeable and very helpful in guiding us to find the perfect pillow! I'm confident we will sleep well tonight!
Jake was so helpful and a pleasure to work with! We are looking forward to purchasing a new Tempur-pedic bed!
Great salesman Paul was great with my elderly relatives. He explained everything to them where they understood it. They ended up purchasing the mattress set and adjustable.
Vince Johnson assisted me with selecting the perfect products to address some back pain I have been experiencing. I greatly appreciate his help!
Vince was an amazing showman, I showed is a very great and comfortable mattress. Looking forward to purchasing a mattress soon
Vince was great. Very helpful. Bought a tempur-pedic 20 years ago and it’s still in use!
Great experience and a great product!
Jake was so helpful! We got to try out each mattress and have a great idea of which mattress will be the best fit for us! Thanks Jake!
Vince was great and incredibly helpful while navigating our recent purchase! We look forward to shopping with him again in the future!
Steven was great and very knowledgeable about Tempur-pedic! So glad we stopped in. Can’t wait to enjoy our pillows.
Steve is FANTASTIC! Really knows his stuff. He helped me find THE PERFECT mattress and base. Can’t recommend this store highly enough!!
Super friendly staff and great service
Melanie did a wonderful job explaining all of the details and policies of Temper-pedic and I’m very happy with my experience!
Steven R was so very helpful and nice and understanding with my concerns! He even let me try out the blankets I was considering, which I was so appreciative of ...thanks a ton!
Sean was the best !!! He helped my mother find the right bed !!! Also found the right bed for my grandmother BEST LOCATION!!!
Jake was amazing!! She walked us through the entire process and was open and honest about their products. I would but it again but I’m broke!
Absolutely Beautiful Store located inside the Green Hills Mall. The selection here is HUGE! They have Mattresses, Sheets, Pillows, even slippers! As someone who has owned and slept on a Tempur Pedic mattress, and pillow for years I can confidently say there is no alternative that can come anywhere near the the level of quality, comfort, and experience of a Tempur Pedic!
Jake was amazing. Very informative. I enjoyed the information provided and the safe testing of the mattress. A1 customer service
Sales representative Melanie did a great job helping us with our mattress selection
Great experience! Jake was very helpful and provided all the information I wanted in a professional and nonstressful atmosphere. Would recommend.
Steve is Awesome! I am truly grateful for the investment of the Breeze pillows and I will be back to get more
Jake was super helpful and helped us find the perfect fit for us. We had great experience.I would definitely recommend her.
We called and ordered some pillows from this store. The staff was super helpful and professional!
Jake was absolutely amazing. She was very informative and also fun to chat with!
JC was an amazing associate!!!
Jake was a stellar saleswoman and I’ve never felt so welcome in a store. 10/10 will come back.
Vince Johnson did an outstanding job of getting me the information I needed in order to purchase my bed from him.
Great service. Knew all his product information and helped us make a good choice on pillows and sheets
Vince is the best! Looking forward to sleeping on our new tempur-pedic for the next 20 years!
The bed was so comfy and cool.
Jake helped me out with finding a bed. Absolutely great customer service on her part!
We had a great experience with multiple staff but specifically Gerald! He was very patient as we contemplated, at length, our decision
Jake was awesome! Super knowledgeable about the products and a pleasure to talk to.
Jake was so wonderful to work with! Looking forward to receiving my new mattress :)
Vince was very professional and well informed. Excellent customer service!
We had a great experience with Jake! She was friendly and informative.
Jake was an amazing sales lady. Will be shopping with her again!
A woman named Jake had helped me find a bed and she was very nice and an amazing person
Steven was very pleasant, knowledgeable and very helpful! I highly recommend working with him!
Jake did a wonderful job explaining all the different types of beds. Thanks
Melanie was incredibly informative and super friendly! What a great experience!
Very informative and helpful staff. Jake helped us pick the perfect bed!
Vince was extremely helpful and let us take our time
W mints
Melanie is so helpful and informative! We had a great experience at this store.
Melanie was a tremendous help. You associates like her
Jake was great. She allowed us to crawl on the bed....🔥🔥🔥👍👍👍 …
Very helpful and informative associate. Store was clean and I liked the sanitary pillow covers.
Great quick service
Vince was awesome! Super knowledgeable and very helpful.
Melanie is very knowledgeable about the products and super professional.
Get your mattress from Melanie in Nashville. She was very knowledgeable and helpful.
Steven helped us with every need we had. Was above and beyond.
Thanks Robert for your help! You’re the man!
Steven is the best! Can’t wait to go to sleep tonight.
Amazing experience with Jake! Great customer service.
Josh was extremely helpful.
Sean was great, thank you!
Jake was great. Very knowledgeable and helpful.
Josh was awesome!
Mark is the best!!!
Josh is the best!
We had a childhood experience crawling all in the bed.
Friendly, efficient, prompt... total win!
Vince was excellent!
Melanie was awesome!
Vincent was wonderful!
Sean was fantastic!
Jake was great!
Jake was awesome!
Jake is awesome!
Thank you, Melanie!
jake was amazing!!!
Thanks Jake!
Great!Everyone was helpful on my visit.
We had a great experience as returning customers. Great product of course, but the customer service is what keeps bringing us back!
Mark very nice and knowledgeable well most definitely be back
Great Team! Extremely friendly! 5 Stars!