Reviews of Mattress Firm Crossing at Dickson. (Mattress Store) in Nashville-Davidson (Tennessee).

Mattress Firm Crossing at Dickson

238 Reviews

154 Comments

Mattress store

Mattress store

55 Thornton Dr Building J, Dickson, TN 37055, United States

Description

Information of Mattress Firm Crossing at Dickson, Mattress store in Nashville-Davidson (Tennessee)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Mattress Firm Crossing at Dickson

Reviews of Mattress Firm Crossing at Dickson

Jessica Glenn

We came in looking for a mattress topper and we're immediately greeted. They let us know that they sold them online and offered for us to come back and they would help us if we didn't find anything in town. We did come back to the store and Jason and Allen were very helpful with getting us the product that we needed at a really great price and it was able to be shipped to the house so we didn't have to worry about it. I think one of the best parts about it was that they actually remembered who we were when we came back. Second best thing was that we got something name brand that was a good product for a very great price.

lauren Rad

Firstly, Allen was fantastic. Upon entering we were immediately greeted. Very friendly and knowledgeable service. I tested many beds and was navigated and sold to the one that best fit my needs. Every question was answered patiently and with a smile. Quick and excellent experience! 10/10 would recommend

mom5150

My husband and I were looking to try different mattress types to figure out what might be best to improve our sleep experience (read: not wake up everytime he rolls over or snores😊). We were just in the LOOKING stage... But Jason was such an amazing salesman and showed us just what we needed from the get-go. It was really the highlight of our day going in there- he was so much fun to talk to! No pressure at all, just good information about all kinds of things! The payment options were flexible and I couldn't wait to get a new pillow home😊 We ended up buying our new bed and are confident there are great sleeps to come! Great service. Great product. Exceptional associate. 👍👍

Angie Hughes

Allen was awesome when I called to check stock. When I arrived to make my purchase he was very quick to help me, very nice and helpful with all my questions, even some regarding my past purchases made at Mattress firm! He is definitely an asset to your company!

David Lutz

Thank you for an excellent experience at Mattress Firm in Dickson, TN! Jason was professional and very knowledgeable. He addressed my chronic back pain and was able to assist me in finding a mattress that I am excited about sleeping on and getting a good nights rest. I highly recommend that if you are in need of a quality mattress that you check out Mattress Firm first!

David

Had a great life changing experience. Jason was very helpful and quick to answer questions and got us the perfect mattress setup. Looking forward to a good night sleep after many years. I definitely recommend coming here. I know for sure I will be back for another mattress soon. Thank you mattress firm.

Cathy Cooper

I entered the store just to browse. I immediately saw that the mattresses were out of my price range. So, I told the gentleman that I was just looking for a plain old mattress.. He referred me to the back of the store where some were against the wall and not on display. He joined me to go over prices. I saw one for sale 50% off on one of them. I bought it and walked out within 30 minutes. I am so happy and they will deliver to my house.Thank you to Mattress Firm, Dickson Tn. Made my day.

Travis Potter

My girlfriend and I had a great experience. Jason was out salesman and I can say without a doubt, he is the best mattress salesperson in Dickson county. And a great guy with a good vibe

carrie francis

Allen and Jason were both very knowledgeable. Had all our questions and concerns answered. They found us our perfect mattress. Thank you both for your help!! Great experience here!! 1st time going here now gonna be a lifetime customer!!

Kara Taylor

My husband and I were looking for a new mattress. Our salesman, Adam, was great! So good he talked us in to an adjustable base. Its heaven! Can't wait for it to be delivered

Theresa Joy

Allen was the salesperson who helped us out. He was friendly, informative and very knowledgeable. He conscientiously helped us find the bed type that best suited our needs, and then the appropriate financing.

Taylor

Allen was extremely nice to work with. He listened to me throughout the entire process and made sure I found the perfect mattress! I would recomend anyone that needs a bed to come to this store.

Beth Browne

First of all, Allen, is a superb salesperson! He asked me questions, listened to my answers and was able to steer me towards a mattress that is everything that we need! We definitely will be going back to this store and this sales person again!

donna pickens

Allen was very helpful! He helped us pick out our mattress and box springs. We ordered them and on our way. Can’t wait to get them home!

John Morgan Pratt

Bed shopping is not for the faint of heart. You’ve got to take into consideration of something your going to spend a third of your day on. After hitting several places in town we stopped here and found exactly what we was looking for and at a better price. The staff was helpful without being pushy and we made the plunge. Two days later our bed was delivered and setup by courteous gentlemen who made sure there wasn’t any mess left behind and gave us great care instructions and showed us how to operate the adjustable base. This was an awesome shopping experience.

Christina Ellis

We had a great experience purchasing our new mattress here. Alan was super helpful and knowledgeable.

Jacinda Porter

Alan was very helpful and knowledgeable and helped us choose the perfect mattress. Great , no pressure service and very friendly.

Ed Gordon

I worked with Allen, or should I say, Allen worked with me. I Explained my back problems, he actually fitted me to my exact bedding. Also their pricing was the best out of 3 locations. Kudos to this location.

Debbie Daugherty

Great service and delivery. Had to have them come back to lower bed. They were done in no time. Friendly and courteous.

Eden Demoss

Great Experience. Allen helped us fine exactly what we were looking for and didn’t even go over budget

Blyth Bledsoe

Great salesmen! Walked in and got the info I needed about several mattress. Picked the perfect one for me! I'm very happy with my purchase!

Virginia Blue

Good service, clear information. Clean store and polite customer service from Allen. He was quite busy but always remained professional and pleasant.

Janet Anderson

The young man who helped me was wonderful! He was careful to note all the benefits of each mattress I looked at.

Steffan Peak

Allen made the process smooth and seamless. I highly recommend Mattress Firm and their knowledgeable staff.

Betty Casanova

The salesperson, Adam was very helpful in answering my questions and concerns during my decision to purchase a new bed. He showed me several beds, and demonstrated how they work. I was very satisfied with my visit to Mattress Firm!

Anthony Curtis

Alex was very friendly and helpful. Will go back next I need another mattress.

sherman cline

They had our mattresses in inventory and we're able to meet our expectations

Mark Paris

Allen was a great help. He knew about the mattresses. When we need to buy another mattress we will go back.

Wayne C

Excellent customer service. HIGHLY recommend Mattress Firm at Dickson.

The Meades

John assisted us in the purchase of our new mattress and platform. He was personable, knowledgeable and enthusiastic. Great to work with. Never been so excited to receive our new mattress. Thank you!

Rodolfo Alvarez

Alan was very nice and helpful when it comes to choosing the right mattress.

Felica Brown

The salesman was extremely personable and helpful. It was very pleasant shopping experience!

Tim Fling

Friendly, professional and easy to work with. No pressure, listened to what I was looking for and gave me a great deal.

Craig Donnelly

Extremely knowledgeable staff, educated me about what makes a great mattress and why that helps with sleep and body health. Would encourage friends an family to shop here. Great experience.

Chris Chatham

Wonderful experience. Jason took time to listen our needs an answer any questions.

Michael Akridge

John at MattressFirm in Dickson was very professional, polite, and easy to work with. He allowed us to try and retry mattresses without a hundred questions and constantly tapping answers on an Ipad like we experienced at other stores. We know what feels good without having to "be more specific" like employees at another store tried to force us to do.

anita maynard

Thank You to Allan @ Dickson Mattress Firm. He was very helpful and courteous!

Fort Defiance

John Osterhaus was fantastic at helping us find the perfect mattress for our needs. He was very patient with our prolonged indecisiveness and extremely knowledgeable about all the products. We would definitely recommend him to anyone looking for a new bed.

Shellie Frogge

they were great took time to help me with not only picking a item but with paperwork very nice

Mack Doodle

I bought a king size mattress at Mattress Firm in Dickson, TN yesterday. Great price, great customer service! Free delivery for my purchase. I am very satisfied with the shopping experience.

Denise Powers

Allen was very knowledgeable and helpful not pushy at all and was a pleasure to deal with .

Juanita Keele

The salesman was very personable and knowledgeable of his products

Lauren Beard

Austin Collins Has helped us so many times when we come into mattress firm . I’m all about great customer service and Austin went above and beyond for me and my husband and helped us! Got us a great deal and was so kind and thoughtful. Even called to check up on us. 10/10

Kent Curtis

Adam was knowledgeable, most helpful and kind as we looked at the mattresses. Like most items, they are more expensive than you might want to pay, but remember too, you get what you pay for. Mattresses should be tested for comfort before you buy them. He said they sanitize the store at least twice daily and after each customer.

Sandi Waggoner

Austin was fabulous! He is so knowledgeable and was able to direct me to find the best mattress and adjustable frame. I’m so excited to receive these in my home. I will definitely come back if I need another mattress in the future!

Brooke Broom

Austin went above and beyond to find us a good deal and new mattress that we were happy with! We thought it would be a headache and long process to find something we liked, but Austin was straight to what we needed and found a something fast. Thank you so much for your help Austin. We are definitely satisfied with making our purchase.

Owen Huff

Great staff! Very knowledgeable about their products! If you want an awesome customer experience go here! You won’t regret it.

Mike Rogers

John was very enthusiastic in his attempt to help me buy a mattress and get some additional promotional items. No fault of his, but the items which would have made a 5 star review were either on back order or just not available.

Aggie Steel

Very friendly and knowledgeable about the type of mattress is best for your comfort. Prices very reasonable. Recommend if looking for a mattress.

Stef

I have been searching for a new mattress for awhile. I've researched types, prices etc. Austin was who helped me, his knowledge & patience to go above & beyond helping me was wonderful! I now have the best bed that i could have for me, I went in thinking that the purple would be the route to go & found a better feeling mattress & it was even cheaper. After 9 spine surgeries its hard to accommodate my needs but he was determined to help, Thank you so very much!! They also are very accommodating in several ways to pay for it if you need to do so.

lesa cude

Adam was fabulous to work with and made sure we selected the right mattress for us! He also made sure we had the best deal on what we wanted!

Beth Ellen Harper

My mother & I went shopping for a last minute mattress for guests vising. We were greeted by the store Manager Mike Palmero - He made us feel comfortable right from the start, no sales gimmicks or pressure. The mattress we wanted wouldn't be able to be delivered until after our guest had left - Which was more our fault for waiting so long! Mike helped us find another mattress that could be delivered with-in the time period & gave us a size-able discount for the inconvenience. I plan to go back and purchase my next mattress there, the prices were reasonable, quality of the product is great & the customer service is impeccable! Thank You!

Pam Williams

My husband and I went by Mattress firm today by mistake actually we ment to go to another mattress store in Dickson finding out it was just down the road. The salesman John met us and we explained we were in the wrong place but he was very pleasant and went ahead and talked to us about the type of mattress we we were looking for we listened to him and actually found one we liked we told him thank you for your help but we were going to check out this other place down the road. After leaving there we went to other place to make this story short our experience there was nothing compared to John at mattresses king we went back there and purchased our mattress!!! A very good salesperson

kristin padilla

Truly amazing experience and the guy who help me pick my bed was super nice and patient with me.

Ben Steele

Adam was great. He showed us many options until we found the one we wanted. Great prices and quick delivery.

valeria rucker

Highly recommend. Austin Collins, store manager, was so helpful and knowledgeable. He helped me find the perfect mattress for my son. I went in knowing exactly what I wanted and how much I wanted to spend. Austin found it and never tried to sale me something I didnt want or need. I was in and out in less than 30 mins. Thank you so much.

Kathy Johnston

Friday I stopped in looking to buy a new queen bed, and I was dreading it. Lol…anyway I met Mike and he was very knowledgeable, personable and was able to answer all my questions with no high pressure sales talk and that was awesome, I did purchase a bed and am looking forward to delivery tomorrow!! I recommend Dickson Mattress Firm for all your mattress needs.

Tamara Moran

Salesman was great, personable, extremely helpful, and did not pressure, which helped with the decision making. He offered all information to any questions asked. Mattress Firm had what I was looking for at the price that worked for me.

Liz McMurtry

Long story short, John and Austin are the best! Problem with initial mattress delivered, Covid-19 timing, etc. And they saved my day. Couldn't ask for better service. Very knowledgeable about their products. Need a mattress, go see Austin or John.

Billy Edmondson

Adam Chance was very helpful and found us the perfect mattress and boxsprings. I would recommend Mattress Firm in Dickson TN.

Michael Petty

John Osterhaus the salesman was just amazing, patient, extremely , helpful and kind. I would recommend John to anyone who is looking for a mattress, bed frame, pillows. You can deal with the rest or deal with the (BEST )! Thank you John and Mattress Firm.

Missy Jacobs

Allen was super great and easy to work with!

Rena Adams

Awesome professional young men helped me in the store today with my purchase! It was easy and fast! I love my new bed! Bought it today and it's being delivered tomorrow!!

Rebekah Wicker

We had a great experience with Adam. He was knowledgeable and easy to work with. He found us a great deal and would easily do business with them again.

Katherine Hophan

Austin was very helpful and friendly. There are a bunch of great options. We were able to get the mattress that we fell in love with at the absolute best price. Great place. Great people.

Cayman Carroll

Austin did a great job of getting me a great mattress for a huge discount! He was not only professional but very friendly and knowledgeable. I will shop here again!

Chele King

Austin was extremely helpful and very polite! He was very knowledgeable about the variety of products available and he worked hard to get us the best deal possible. Would definitely recommend paying him a visit!

Elle Ridley

Allen found us exactly what we were looking for, and we left very happy!

Tyrone Roach

Great service, and knows the products well.

Chastity Wright

Mattress firm is a great place to get ur Mattress. We have awesome help for the manager Michael .He helped us find the perfect bed for a very good price and he is over all very nice and the help everyone in the store that's in need they are also going to deliver our bed which are house is thirty minutes away !!! Thanks for the help mattress firm

Ryan Clancy

My experience was great the salesman was really down to earth he gave me all the information I needed and it's a miracle that some lady that was in the store actually bought our mattress for us if you're looking for a new mattress I would definitely recommend going to Dickson Mattress Firm

anthony whitehead

I bought my mattress, the delivery truck came and the delivery guys were wonderful. There was a small tear in the base, which the delivery guys pointed out and told me to call the store. I called and the salesman I had worked with was unavailable (Zack) I spoke with Catherine, who advised me to email her pictures which I did. Zack called me when he got back and said they wouldn't bring me a new base and could only knock 50 dollars off... I explained that was unacceptable.He advised he would call his regional manager. Then the area manager (I belive her name was Danielle) called, she was very polite but said it would take a couple of weeks to get a new base out to me, but asked if there was a number they could refund that would resolve the issue. Since its a small tear I said 150 and she agreed. She advised it would take 5-6 days to refund the money to my account and on the 5th day it was refunded. In the end it was resolved peacefully and I appreciate that. The reason for the low rating was that I had to call 5 times and chase them down when the tear was not my fault. What concerns me most was at first Zacks refusal to bring a new base. I would caution anyone from buying from here because do you really want to go through the hassle of a lawsuit if they refuse to bring a new base and honestly if you buy something new, you expect it to come in perfect condition not have to chase the seller down to make it right. I wasn't planning on writing a review till I got an email from mattress firm asking me about my experience and after I wrote the review it advised they would review it and post if they found it appropriate.... so pretty much they just post the good ones...

Windy Ezell

Dickson mattress firm was great the sales rep. (Adam or Andy )bad with names- He was super nice, very knowledgeable and very patient with us.

Tinika James

Me an my husband had a great experience. I was very comfortable with my decision as well as the price. An never once felt pressured to buy anything. Great job Austin Collins!

Robert Cassidy

The store had everything I wanted to try out and as a bonus, Mike Palmero (store manager) was superb! He made my experience super-easy! He gave me all the info and time I needed to make my decision. I’m extremely satisfied and I highly recommend this store to anyone serious about a good nights sleep! Thanks, Mike and family!!!

Frances Outland

We had an awesome experience with Matterers Firm ,the gentleman was very helpful an amazing person.we will be back .love u guys.

Starrlite DeCook

Michael was my rep today. He was super helpful and answered all my questions without being forceful in any way, which I definitely appreciated. The entire process took less than 30 minutes, and he was able to give me a huge discount!

Shane W

Needed a mattress for guests that were coming in for Thanksgiving. I think it was Adam who helped us out. He was great, helped us find what we needed and we got it just in time for the holiday.

Steve Patyk

Needed a mattress quickly and the salesman came up with an immediate solution at a very reasonable price. Totally pleased!

James Ambrose

Knowledgeable sales person. Absolutely no pressure. Entire express less than 30 minutes. Excellent experience!

Jennifer Holmes

Reasonable prices, easy financing, amazing customer service. Just bought my 2nd mattress from here. Would highly recommend.

Rebecca Pascoe

Darviet was great! He was so helpful and had such a great attitude! I really appreciated his help in finding the mattress we needed!

Dale Tarpy

I would like to thank Adam Chance for welcoming me into the mattress firm store, he showed a lot of mattresses and beds to me with no pressure to buy or anything I really got a good education and a good feel for this gentleman that works at this store this is the lowest price of stores I've ever seen I will go back and I highly recommend send Mr chance

Jeremy Osterhout

Outstanding customer service from the Dickson, Tennessee office. Their Rep made it a quick and easy process and was able to secure next day delivery on a Sunday.

Kenny Martin

Austin was great. He knew what kind of mattress that we described and we bought one that he suggested , great experience will definitely come back .

Russell Nelson

The Customer Service rep was knowledgeable, friendly and very helpful. The store had the box spring (platform) that I needed in stock.

Cassandra Mccutchen

Got the Tulo. Our sales person Michael was great. He was friendly without being pushy which I appreciated. Location was clean and easy to find.

Nick Francis

The new store manager spent roughly 2 hours with us going over beds and plans and such. He is one that cares about his customer. Go and see him if you want to look at a bed and not feel pressured

Mark Beecham

Great service. No pressure.

Jason Elsea

Very satisfied with my purchase! It was close to closing time and the gentleman there ensured that he would stay until I was able to get there. Very friendly and helpful. Highly recommend!

Kaitlyn Wilson

I have never shoped for a mattress before, Mike was very helping. Definitely recommend him when your in Dickson and want the best.

Peggy Hazelrig

Gentleman was courteous and helped us find combination we needed with price to fit our pocket.

Dallas Anderson

Austin was such a good help! He helped us find the perfect bed and got us a good deal! Highly recommend!

Mike Harvill

Very friendly, answered all my questions . Very satisfying results and worked a great deal for making it affordable. The merchandise so far speaks for itself. It's beautiful ❤️. Thanks.

Jennifer Vankirk

I went in knowing exactly what I wanted. He knew what I was wanting and did not try to up sell anything. I love that! I left spending less then anticipated. Very happy first time customer!!!

Lisa Adcox

They went beyond finding a finding the floor model that was being discontinued. Sales team was great.

Dennis Chapman

Adam Chance was extremely helpful and knowledgeable with our search for a new bed. It was greatly appreciated.

Jase Garrett

Austin did a wonderful job helping us find exactly what we were looking for! Very helpful, very knowledgeable, very friendly. 10/10 would buy again.

Jennifer Crump

Adam did a great job going over and showing us the mattress with us today. He was great help!!

carol greiner

Jonathan helped us find what we wanted at a price we wanted. Buying and delivery very easy.

Darryl Lee

Extremely nice sales person!

Angelo Carozzi

Adam was very knowledgeable of the products and very understanding of our needs. Simply outstanding.

Kimberly Lankford

Great help on picking out the best mattress for our needs! Very friendly. Always go here for your mattress needs!! Thanks Michael for all your help!!

Rhonda Allbert

Austin was great, very knowledgeable about all the products we were interested in, highly recommend Austin, and Mattress Firm!

Richard Riehn

Extremely friendly and professional service by both John and Chase at the Dickson, TN store. Highly recommend

Wyatt Morgan

Customer service was absolutely amazing the beds are pricy but ig all beds are. But they are really comfy 😁 …

Sam Matlock

First store, second mattress, done deal. Super easy and Michael is incredibly helpful. Very easy experience.

Tony Geas

The store manager Austin Collins was very friendly and knowledgeable about the matters and was super friendly with myself and my grandmother. I highly recommend this store for everyone.

Darold Turner

Best experience I ever had when buying what I wanted. The salesman was extremely helpful and got me what I wanted for the price I wanted to pay.

Tracy Matheny

Had a great experience and my salesman was wonderful he was very polite and walk me through everything thank you so much

Anessa Pope

Very nice salesman. Love our adjustable base with mattress!

Supa C

Great experience, knowledgeable staff

mikusupremacy

Great customer service rep who was pleasant and treated me like a # 1 customer. Great prices! This is the place for your needs.

Steve Clark

Nice! Very friendly and knowledgeable young man helped us get a great mattress!

Ashley Holland

Wonderful customer service!!!

Dakota Brison

Austin was great. Answered all my questions and I never felt pressured to purchase anything I didn’t want.

Austin Wall

Very expensive My wife and I ended up buying a mattress from sleep outfitters Way better prices that were with in our budget not 2,000 and up which is way above our price range at mattress firm.

Joseph Waggoner

Salesman was top notch

Carolyn Lazenby

Thank you for giving us the best deal of all the places we shopped and excellent customer service!

Kayla Breeden

Had a great experience the sales man was very helpful and knowledgeable.

Phyllis McNally

Friendly and helpful. The sales staff are knowledgeable about product.

Jack Deaton

Low pressure sales! Great deals for Memorial Day! So thrilled to buy from these folks!!! Thanks, guys!

Bobby Baker

Knowledgeable and friendly staff Adam chance was awesome to deal with.

Dennis Baget

Very nice guys. Knowledgeable about mattresses.

Marsha Sherman

Store staff were helpful and very pleasant.

Robbie McDowell

Austin was very helpful, made it a great buying experience!

Jennifer Leege

Mike is super knowledgeable and helped us get the right bed for our budget!!! Thanks!

Victoria Gilbert

Adam did an outstanding job!!! Found us exactly what we were looking!!!

Megan Smith

Was very helpful in store and had an answer to any question we had! Got delivery within 3 days as well!!

Cary Walker

Adam was in training but was very helpful and good to work with.

SGARLEBE QUALLS

Worked great with me

Leta Greer

Absolutely satisfying and got more than I bargained for, service was outstanding

Diane Mayberry

Wonder Experience... Salesperson was very helpful .... answered all of my questions

Bright Sky

Delivery went smooth and got a free pillow!

Isaac Hughes

Great service!

Tommy Badon

Outstanding service from an extremely knowledgeable and amiable salesman.

Timothy Tidwell

Found what we wanted and wasn't pressured to buy something else we didn't need. Thanks Zach Brooks.

Lydia Hope

Great place with great deals!! Very helpful and accommodating!

Donna Kelley

Had patience explain everything took time with me

Rosa Bello

Best service ever by Micheal.

Katie Thomas

Great service!

Carolin Barrow

Very professional service

Cathy Gaston

Best mattresses

Joe Pickler

Polite and professional.

Teri Lynn Baxter

Excellent service

Debbie Towne

Salesman knowledgeable on different pillows, did not feel pressured to buy. Felt like all questions answered truthfully.

Joseph Kemp

Leo Veliz

Wayne Cooley

Mary Freeman

Linda Harris

Hayden Dearman

Jason Neblett

Ben Engelman

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