Reviews of Mattress Firm Southdale. (Mattress Store) in Minneapolis (Minnesota).
Mattress Firm Southdale
3240 Southdale Cir, Edina, MN 55435, United States
Description
Information of Mattress Firm Southdale, Mattress store in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Southdale
Sunday
10 am–8 pm
Monday
9 am–9 pm
Tuesday
9 am–8 pm
Wednesday
9 am–8 pm
Thursday
9 am–8 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
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Reviews of Mattress Firm Southdale
Mark Berkson
We were given excellent service by Joshua Andrews. He was very knowledgeable and spent a lot of time helping us find the mattress that was just right for us. He was informative and patient, and was never pushy in any way. We ended up with the perfect mattress for us, and we are very satisfied. The delivery folks were also great, and they managed to get the mattress up a narrow, winding staircase. It was very impressive. Overall, we are completely satisfied with our experience that mattress firm.
Kristina Johnson
Can’t say how much I appreciate the patience and thorough comparison of features on each mattress from Josh. I am a first time mattress buyer and felt intimidated by a lot of the information put out there. Josh walked me through every step of the process without overwhelming me and was very responsive to my needs/budget. Thankful for this experience and will be recommending Mattress Firm to anyone and everyone.
Rhonda Reese
Brian was my salesman and he certainly knows his stuff. He set the bar high and nothing else even came close to the friendly service and knowledge Brian had about the quality of mattresses. If I had not gone to Mattress Firm first I would most certainly have bought the wrong mattress for my sleeping style and my chiropractic issues. Thank you Brian for knowing your stuff and for the friendly service.
Melissa Gross
I love this company for my mattress needs! I live in Minneapolis and usually go to the Lake Street location. It’s close to my house and easy for delivery. I happen to be near the Southdale location and stopped in. My sister is coming into town next weekend and I wanted to replace one of the guest beds. They were able to look up my last purchase and order me a new bed Just like my last to be delivered ASAP . Super great service. I was in and out with exactly what I wanted in 10 minutes.
I won’t go anywhere else when replacing my mattresses !!
Lee Nelson
I didn't know until I went out looking for a new mattress that I seem to enjoy shopping for them with almost the equal level of disdain I have for car shopping.
The sales team member quickly described the shopping experience there as comparable to the "Best Buy" of mattresses. I think that was supposed to be a positive because it means they have the most competitive pricing, but it didn't exactly land in the win column for me.
We were, of course, shown mattresses priced multiples times more than we were planning to spend before we were really even asked what we're looking for. The salesperson self-described his approach to helping us shop for a mattress as "strictly informational and educational" but we seemed to hear lots of contradictory statements about what kind of mattress we should buy. I think he meant well, but it seemed clear when you walk in the store they're pretty sure they're looking to lock in a sale before you leave.
In the end we found something we felt was of better quality and value at a factory direct retailer, not here.
Eva Cavanaugh
The workers at this store were great help and very kind! They explained everything clearly and stayed after closing to help me order a mattress. I trusted their opinions and they helps me get the best deal on the mattress and a mattress cover. I highly recommend this store! Thank you to Josh Andrews and Brian.
Thomas J Larson
Josh was very helpful and informative. Clearly explained the difference in price is how long I want the mattress to hold up. All of them are comfortable today.
Took a lot of time with us trying different ones of different firmness.
Allison Gast
Jason was awesome! Helped with trying a few different mattresses and did his best to stay in my price range and offer a good deal with ons and delivery. Was flexible with delivery dates to work with my schedule. I cannot wait for my new mattress
Roxanne Thompson
My husband and I just bought a mattress from Jeremy. The experience far exceeded our expectations. Jeremy is a knowledgeable, professional and no-pressure guy. Our Tempurpedic is going to be delivered Wednesday, and we're so looking forward to more restful sleep. Oh, and the interest-free financing is a real plus.
Randy Krivo
We had the best mattress shopping experience ever! Cody was knowledgeable, friendly, and professional. He made sure we selected the right mattress for us and we couldn't be happier!
Pamela Radcliffe
Jason was outstanding answering my questions and providing detailed information about the different types of mattresses, materials, construction and costs. He didn’t try to pressure me into an immediate sale but gave me several options. I was very pleased with my experience at his store.
LuAnn Hollis
This is the second time I have worked with Jeremey and he was just as helpful this time. I knew I could trust his recommendations on which mattress to choose and truly appreciated his honesty. He was also very patient and very quick to respond to all of my questions. I would highly recommend!
Tom Bentley
We had an incredible experience at this Mattress FIRM! Brian helped us the moment we walked in, answered all of our questions, even the ones we didn’t know we had! He is incredibly knowledgeable with their products! We never thought we would buy an adjustable base, but after Brian’s demonstration, and trying it out, we were sold! Really cannot say enough good things! I will note we were at Macys earlier that day and ended up leaving because of the lack of customer service. I highly recommend coming here for anyone els in the market for a new bed, and make sure to ask for Brian!!
Sandra Krivo
Sleep Expert Cody did a superb job explaining to us the features of all the different mattresses Mattress Firm offers. We received excellent information about the mattress we purchased and also about getting a good night sleep in general.
Laura Lee
Came in to purchase a new mattress and was helped by Jason. He was fabulous and informative! Got a comfortable mattress at a good price!
Kari Odland
Brian did a GREAT job helping find the right mattress. He also went above and beyond with pricing and squeezing me into the already overbooked delivery schedule. Thanks!
Bob Baker
Jason was very knowledgeable and patient with us as we flopped from one bed to another. 90% sure we are going to purchase the mattress he helped us pick out but we need a night to “sleep on it”. Pun intended
Taylor Britten
Jason was amazing! We have been looking at purchasing a mattress for months, gone to several stores & nobody gave better service.
Brian McCullough
We just ordered our second mattress from the same salesman. He's very kind, competent and knowledgeable.
R c
This is the place to go, especially if you are a first time mattress buyer. I worked with Josh and he is an extremely professional and helpful salesman. He helped me pick out a great mattress along with giving me advice on a base to pair it with. He was informative without pressuring me to buy, and I left to think it over and make a decision. I called back the next day to order and they remembered the mattress I had looked at, it was extremely easy to get a delivery scheduled with pretty minimal lead time. (I ordered Sunday and it will be arriving Wednesday). Overall it was a great experience and refreshing to receive such great service. They also had great deals and when I compared them to various other sites it was obvious they were the best value. It’s evident Mattress Firm sets their employees up for success by providing quality products and service to back them up. Thanks Josh and the Mattress Firm Team, can’t wait to start using my new mattress!
Nabanita Dutta
We have a very good experience buying our mattress there. Josh was very helpful, guided us to the product we finally bought, but was never pushy. I would say, where finding a sales rep in most of the places is difficult nowadays, it was a real buying experience to have someone with lots of product knowledge.
The delivery was very prompt and efficient. Altogether, I will highly recommend this place.
Rodney Jerome Ashford
The salesperson was very courteous and informative got me a good deal on a good mattress
Mark Canning
I bought a mattress for my son. Jason was very helpful, patient, and informative. He even did a great job securing the mattress to the roof of my minivan. I’m very grateful and my son is very happy with the mattress.
Prince Fields
Just moved to Edina and needed new mattresses and this place was the closest and best prices we could find. They had everything from clearances - Luxury. Thanks to Jeremy for making us feel right at home, giving us all the details we needed and answering EVERY question we could throw at him.
Jeffrey Hess
Josh was very helpful, knew a TON, and there was no heavy sell. Most definitely going to return for our next mattress needs.
Shafi Khaled
Joshua, the Manager, shared his vast bank of knowledge on bed very enthusiastically. However, he was not pushy. He made the alternatives very clear.
Thomas Schroepfer
Great service and they found me a good deal on a Tempur-Pedic. Definitely recommend visiting if you need help finding the right mattress.
BobRex
Jason was very helpful with our search for a matress. Along with a very smooth checkout process at the end. 👌 …
Vanessa Lund
Jeremy was awesome - took care of me and got me exactly what I needed. Went to a different location before that was not helpful…will always be coming to this location!! Very happy customer.
jason hepola
I have purchased many mattresses. This was the best price for product I have ever seen! Thanks.
Tyler Gemuenden (powerdemon)
Friendly, not pushy salesman. He gave us good information and made sure we knew about the sales.
Mark Jezierski
I can not say enough good things about Cody and the service he provided. He was extremely courteous, professional, knowledgeable…. He did a great job communicating all our options, explaining the product…. Our experience was great. It exceeded any expectations for buying a mattress.
Scot Mahan-Miller
It was nice that they have the beds on the show floor for you to tryout, the salesman did not pressure is into the most expensive bed they had, the opposite happened. We came in with a strong idea of what we wanted to look at (a purple bed) we were shone that, and we commented that it was a bit too firm, me then showed us the next in line but said that the price jumped a bit from the one we originally looked at to this style. We picked out the one that we are hoping will work for us.
Randy Khamvongsa
We went to this location about two weeks ago to get a new mattress for my grandmother. Joshua was the employee who helped us and he was amazing. He was very knowledgeable and didn't put any pressure for us to buy. The prices are good, as well as selection.
Our delivery experience was good as well. Although, it's good to keep in mind that delivery is done by 3rd parties, not Mattress Firm employees.
Robin MacKenzie-Taris
The Edina store, particularly our salesman Jason, were so warm and professional at the same time. We walked out on budget with the bed and adjustable frame of our seams. Big happy Zzzz for us now. It will be delivered in just a couple of days. OMG
Jared S
I worked with Brian and he customized the mattress search exactly to my criteria, budget, etc. There seems to be a lot of experience among the staff there. I will be receiving my mattress a couple days after my visit to Mattress Firm. Great experience.
Emily Davis
I had a great experience buying a new mattress for our primary bedroom at Mattress Firm in Edina! I worked with Steven, who was great. I was there for almost an hour asking a lot of questions - mattresses are expensive and I wanted to make sure I got it right! He was very patient with me and didn’t push me in any direction at all! The purchase and setting up the delivery were also very smooth. Overall, great. Would recommend!
Elizabeth Tjepkema
Great service! We were able to get a good deal on an excellent mattress.
Mary N
Josh was very knowledgeable and honest. I appreciated the time he took it me.
greg griffith
I bought a mattress from Joshua Andrews a year ago @ the West Lake Street and Josh provided a great experience. He lead me through all the features and benefits of each option and really made the process easy. A year later I'm sleeping better than ever! Thank you Josh! Will definitely recommend Mattress Firm to others!
Bobbie Gabler
It was seamless. Called, asked for a specific mattress. Received an email to pay and was provided directions to the warehouse to pick it up same day was well worth it. Even though the mattress cost more then another place. It was great to pick it up same day versus wait for 2-4 weeks for it to be delivered.
Shannon
Joshua was great to work with! Very friendly, knowledgeable, covered all bases in regards to product and warranties, asked questions about past mattresses that I used and any body ailments for a better understanding of which mattress would best fit my needs. Ended up spending more money than I was expecting but so worth it!! Great financing as well with low payments. Go see Joshua for your next mattress purchase, you will not be disappointed!!
Gina Frakes
Excellent, knowledgeable, and courteous customer service. Very wide selection of mattresses too!
Marion Estelle
Rich helped me get good info about mattresses and pillows, as well as explaining the financing options! Very helpful. Only complaint would be with mattress firm as a company, corporate if you're reading this please get cheaper options! But this location was good I like it
Alison Blomster
Loved The Experience of Buying A Mattress Here!
We have been shopping for a mattress for a few weeks and stopped in to Mattress FIRM to try out their selection. The salesman, Justin, who greeted us was friendly and knowledgeable. He started off by having us test firmness and asked us questions about how we like to sleep. He was able to help us find a mattress that we liked and that felt good and will give us a good sleep experience. He explained so much about the mechanics of how the mattress interacts with our bodies. He was so helpful allowed us to take our time trying out different mattresses while still guiding us through the process. Not pushy. Helpful. Excellent experience!
Cindy Pulito
Had nothing but a positive experience with Mattress Firm Southdale! From the moment we stepped inside the door, we were greeted with professional acknowledgment, readily assisted with our current needs, then made our final transactions with ease, and departed very satisfied with the whole experience. I would highly recommend Mattress Firm with no reservations whatsoever!
Lynda
Tony was quick to welcome us as we walked in the door, super receptive to what we were looking for AND our price range. The whole process was easier and faster than I had anticipated. Even the delivery of the mattress we bought is going to be sooner than I thought- this week, when other stores I checked online were advertising likely delays in delivery. Other stores had good looking mattresses, but when I clicked on the store, they didn't have them in store to try out! Mattress Firm had all the ones I wanted to see in person.
Eric H
Went here after visiting Home Furniture and found better customer service, pricing, and more knowledge. Brian assisted us and was highly knowledgeable. To my suprise I learned a lot. Jeremy and Josh assisted in finalizing everything and the process was a breeze. Excited to get a new bed, and it's worth investing in to something you spend a good chunk of your life in.
Thanks,
Eric H.
Anthony Byrne
My wife and I came into the store today to purchase a king bed. We had the great fortune to have Josh a salesperson. He was VERY knowledgeable and direct. He was kind enough to offer us an education on proper sleep ergonomics, as well as industry pricing. We gave him a rough budget, and he was able to find us a bed that exceeded our expectations significantly. We came away from that interaction well, served, newly educated, and ultimately, extremely pleased with the service. If you are in the market for a new bed, please make the trip to the Edina location and ask for Josh by name. Thanks again Josh, we are very grateful indeed!!!!
J Burge
My partner and I went in to get a new mattress and had a wonderful experience. The man who helped us, Joshua, was excellent at providing us with information we needed to make the most educated decision for our sleeping needs. It honestly was a surprising experience to have, but very welcome. As Joshua mentioned as we were talking most people expect to go in, lay on a few beds, and get the one that feels the most comfortable. There is a lot more that went into this experience and was well worth our time. A mattress is an item we all use once a day and is an important and pricey decision but we left happy with the one we made.If you are going in though do set aside an hour or so to make sure you have the time to spend going through the process. All in all the representatives there are very kind and helpful.
Margot Mullaney
Joshua from Mattress Firm Southdale Edina, MN was extremely knowledgeable and efficient.! He was helpful and not pushy! I’d come back to Josh and Mattress Firm any day!
Kyle Heidenreich
Went in to buy a mattress completely dreading the experience, but our sales person Josh helped turn that around. He gave us a new perspective on mattress buying and educated us on all the things people need for good sleep and what makes a mattress a "good mattress". Walked away very confident in our purchase thanks to Josh.
Christina Sheran
Joshua was well informed and very pleasant to deal with. So much so, we commented on what a great sales person he was after we left the store.
This was a very positive experience we would highly recommend Mattress Firm to our friends and family. John and Christina Sheran
Keith Correia
My sales experience with Josh was positive. He was informative and patient. I don’t feel that I was given a great deal, in light of the fact that I needed to upgrade to a more expensive mattress, due to a long delivery time window for the mattress that I wanted to purchase. I feel that I should have been given additional consideration.
Tanner Hoen
Sherry was very helpful with picking out the best bed for me and my s/o. They helped with financial discounts that couldn’t have been beat! Even leaving to get lunch for the day she was able to pull up more information on the bed we liked and was able to get a special order on for our Cali King. I would recommend anyone who is needing or starting their bed searching desires to start here!
Jess Bachaus
We need a new bed, and the hubs wanted to try before buying. I called Mattress Firm and spoke with Josh about our needs/wants, and our options. He was kind, informative, and easy to talk to. He helped us when we visited the showroom. He stayed late to help us complete the purchase. It was easy and fun! I would absolutely recommend Mattress Firm Edina to anyone shopping for a bed. Lots of options for different price points.
I will update once we receive our bed.
Karen Arntzen
Joshua was very easy to work with. He asked lots of questions to determine what we were looking for in a new mattress. He also stressed the importance of trying out the models in the position that we usually sleep. I had questions about the high-end, hybrid mattresses and he answered all thoroughly without pressing us to reconsider our eventual choice. He also had great information on the differences between mattress covers and why it’s important to use one. Lastly, he went the extra mile to make sure the delivery of the mattress and the shipment of our sheet bundle to a separate address did not get confused. He also encouraged us to call with any questions if we find we are unhappy with the mattress we chose. We think the customer service is excellent and we will definitely go back when we need to upgrade again.
Nancy Score
So welcoming and friendly as well as knowledgeable! Look no further you have absolutely found the best mattress, bedding and bedroom furniture store!
Julie Selander
Josh was not only a great salesperson, but an excellent educator and communicator. He shared a lot of helpful information that helped us make our decision. We have been a customer of Mattress Firm in Edina before and we will continue to be.
Amy Anderson
We came looking for a mattress, and we had no idea what we were looking for. Kelly was super helpful and patient. She helped us figure out if we needed soft, medium, or firm, and then showed us several models within that range. She made sure we were completely happy with our choice. I never felt pressured by sales pushes, and I never felt rushed along. The whole staff had a very community feel and joked around with us lightheartedly while we were making a very important decision! I would certainly recommend coming here to buy a mattress.
Tyler F
Josh is a very helpful and knowledgeable person. I strongly recommend this store! You won’t be disappointed.
Tyler F
Brynn Sheehan
Our dog peed ALL over our old mattress, and after a night on the couch we needed a new one - fast!
I was impressed with the level of service, and the in-stock options. We found a great one at a good price, picked it up at the warehouse, and we’re back home in less than two hours!
Nate Rock
Love MattressFirm! Been using them for 20 years and they have always pulled through. In this case we wanted a specific mattress, but due to foam shortages it was unavailable anywhere in the state. So they worked with me over the phone to get a nice equivalent one on short notice. Thanks Greg!
Sarah Blasing
We shopped several mattress stores but Jeremey Day really helped us find something we both loved. Other places just let us try things, but Jeremey knew which bed would actually do soft and firm at once (not in the middle). We love our intellibed and it is totally worth it.
Tanya Cirilo
Abdi was great! He helped me pick the perfect bed for my sons birthday. He is a big kid for his age and I needed something sturdy, and comfortable. My son love his new bed. Delivery was fast, reliable and the guys were professional, they wore masks and were respectful of my home. Thanks again Abdi, your customer service was exceptional!
Tombstone Grand
Truly one of the buying experiences my wife and I have ever had in any retail setting. Josh gave us a wealth of info on mattress design & construction, guided us through the selection process and made sure we received a fair price. Top notch experience all
Catherine Muklebust
Abdi was so patient and kind when helping us pick out our mattress. I am so indecisive and picking out such a big purchase was very stressful, mentally and emotionally. Abdi made us feel comfortable and valued throughout the entire experience. He took time explaining all of the differences in the mattresses we were interested in and allowed us time to think overnight without any pressure. We would definitely recommend Abdi at the Burnsville mattress firm (he also travels to other locations if they need help). Thank you so much Abdi and mattress firm!
Mary Smith
The sales clerk was very patient and kind while helping us find a new mattress for my 82 year old father. I will definitely go back andv refer them when I need or a friend need a new mattress.
Lex D.
Working with Sherry was awesome! We bought the super comfortable queen-sized Nightfall bed and got an excellent deal. This was my first time purchasing a bed and the folks here seemed very knowledgeable. Thank you for making our experience pleasant, fast, and easy :)
Jackie Johnson
Joshua is very through in explaining the structure of the different mattresses. Also the elements of the materials. I absolutely did not want a moving bed frame. After listening to him explain the advantages and feeling the benefits in the demonstration I bought it. No pressure from the salesman. Just valuable information.
Jack Jensen
I was looking for a split queen box spring as the home we moved into had low stair ceiling and couldn’t get a normal box spring down the stairs. They had these in stock and the salesman was very helpful over the phone. Answering my questions and so I purchased them.
Dawn Tucker
The team at this Mattress Firm is exceptional. Josh and Justin took the time to educate on the choices, were mindful of budget and didn't apply any sort of sales pressure in the process. Really appreciated their help and approach.
Erika Fronk (Mutt)
Justin was fantastic! Very friendly and knowledgeable overall. Patient while we found the best mattress for our family and worked with his manager to get us a fantastic deal. Couldn't have asked for better customer service.
Kelly Streit
I had such a great experience at Mattress Firm. Josh was extremely knowledgable about sleep positions and what is the correct mattress to get. I would highly recommend this store.
Jeanie Kang
My experience at Mattress Firm FAR exceeded my expectations! The sales consultant, Joshua, was so patient and knowledgeable, and provided the best possible customer service during my exploration of all the options available. He was truly impressive in his clear expertise of the products and gave me the confidence to make the best possible decision for my mattress purchase needs! I would highly recommend this store (3240 Southdale Circle) and working with Joshua!
I can’t wait to get my new Tempur-Pedic!!
Alex Blythe
MUST READ FOR FIRST-TIME MATTRESS BUYERS ON A BUDGET! I went into Mattress Firm with no idea what I wanted, much less what I needed. I didn’t know the difference between a good or bad mattress, the value of a quality mattress, or a concept of what was right for my body’s sleep habits. So, when I set out to purchase my first mattress on a budget, I did what many people do—I read endless articles online comparing different bed-in-a-box mattress brands that would be friendly on my wallet and shuttered at the thought of having to dish out $1,000 on a bed. What a painfully confusing process, am I right?! This is when I found Mattress Firm, where I all but sprinted to the budget section before meeting my sleep experts, Josh and Tre. I do mean SLEEP EXPERTS. Not only did they thoroughly answer my questions, but they went a step further and answered the questions that I didn’t even know to ask. In the end, I didn’t leave with a budget mattress that would allow me to surrender to the easiest solution and get the whole thing over with. I left with the most perfect Tempurpedic Pro-Adapt that will fit MY personalized needs for many years to come, and I couldn’t be happier! No, I’m not a sucker who was an easy up-sell. Instead, both Josh and Tre helped to best educate me (patiently and at my own pace) so that I could make the most well-informed buying-decision possible. Why spend $1,000 on the wrong mattress when I could take advantage of 0% financing and get what I really NEED? Despite originally dreading the experience and expense of buying a mattress, I couldn’t be more excited about my new Tempurpedic. Thanks to Josh’s and Tre’s expertise, I had the freedom to make the best investment in myself that I ever have. Now you can invest in yourself, too! Visit Mattress Firm Edina TODAY for the same simple, stress-free experience that you never imagined you could enjoy when buying your new mattress!
Grant Wells
We visited the store last Sunday afternoon.
Joshua was very helpful in answering our many questions! We were able to find the perfectly soft mattress with an incredible 20 year warranty.
No high pressure
No smoke and mirrors
An honest salesperson and fair prices.
Looking forward to our new state-of-the-art Intellibed. Josh even called us after the sale with more helpful information. Great experience!
lawrence oxendale
We had a very pleasant experience and Joshua was a huge help in making r purchase. Learned a lot and will recommend mattress firm, as well as Joshua to friends and family. So excited to get r new bed!!
Tom Lindborg
Just bought a Queen SLEEPYS Hush Plush Mattress from Sherry and couldn't be more pleased. She was very knowledgeable and helpful.
Needed it delivered for guests coming this weekend and she was able to find one at another store and make arrangements to have it delivered tomorrow.
Sherry was great and would highly recommend.
Jennifer Beasley
My husband and I went into the store to buy a new bed to relieve back pain and overheating problems. Josh did a wonderful job providing plenty of information without being overly pushy so that we could make the best decision for us. Although my husband and I disagreed on which bed to purchase, Josh continued the process with both options until my husband and I could make our final decision (i.e. Josh did not pick a side). Throughout our visit, Josh remained friendly, helpful, and laid back.
Terre Schmidt
Justin was wonderful And in less than 30 minutes I found the mattress that I was very happy with. He was able to have them shipped to my home in about a week with red carpet service which I appreciate. After looking online for weeks and going to the big box stores this was a wonderful spot to get it done.
Susie Emmert
Joshua was so helpful and knowledgeable. He was very patient with our questions and we feel really confident in our selection of a bed because of his help.
Shawn Gibbons
Everyone at the store was super friendly, and really helpful. Highly recommend!
AC
Sherry is very helpful and resourceful!. She helped us find our old transaction record and even called back. We did not feel pressured to purchase but we did! Can’t wait to have a new matress delivered! Thank you Sherry!
Susan Builder
What a great experience! Our sales person "Derek" was Awesome! He took the time to make sure we got the best bed for us within our budget. The delivery was super fast and Derek wasn't joking it really was a 5 star service! Thanks again Derek and the whole Mattress Firm crew!
Suzy
Peter Ashkenaz
Casey was knowledgeable and didn’t try hard to upsell. But mattresses is almost as uncomfortable as buying a car and he actually made it easy. I strongly recommend the Edina Mattress Firm.
Catharine Denison
I recently purchased a King size mattress and box spring, specifically the Simmons Beautyrest Providence plush pillow top. My husband and I worked with Derek U. on deciding what mattress to purchase, I was pleased with the service. He wasn't pushy and seemed knowledgeable on the numerous mattresses they sold. We have had the mattress for about a month, I thought it was too firm at first, but I seem to be getting used to it. My husband is happy with it and thinks it is plush enough. I like the fact I've got another three months to make a decision if I want to get a different mattress if the current one is too firm. I would recommend purchasing the mattress protector they have in the store, we bought it and I like it because it is thin and not bulky like some of the mattress protectors I've had in the past (and it actually stays on the mattress and doesn't slip off!). I would not purchase the sheets they sell in the store, I found them cheaper at another place. But definitely get the mattress protector they sell so you don't void your warranty, it is worth it! Overall we have had a good experience with the store and the mattress so far.
Dawn Peterson
I walked into mattress firm knowing I needed a bed but for sure was not going to buy one today. I was approached by Justin in Edina Mn Who was extremely knowledgeable.
He was able to answer everyone of my questions with facts which gave me no doubt that the bed that I decided on would be the perfect one for me.
I have shopped several times within the last five years for a bed and have never experienced someone like Justin, who again was extremely knowledgeable and knows the bed business like no one I have experience before.
Catherine Hounshell
I was able to look at the merchandise online before coming in to the store. I also called ahead to confirm the hours, a range of prices and delivery costs with Justin Flesner before coming into the store to look at the mattresses. Justin listened to my needs and did not pressure me to buy more mattress than I needed. He set up delivery for two days from the date of my purchase which was an evening purchase and the costs were completely as advertised. So far so good. If the delivery goes smoothly, I will increase the rating to a 5. Thanks!
Justin B.
The sales associate, Justin, was extremely knowledgable about the kind of mattress I was interested in. He was also very patient as I tried different mattresses at different firmness levels and even accommodated my request to try a certain mattress on the adjustable base. I've been looking for a mattress for a few months and after talking to him today, I went ahead and bought one from him. Thank you, Justin!
Lynn Choi Perrin
Josh did a great job finding us the right mattress. He had a nice balance of wanting to understand what we need, being informative, and selling. This is the second mattress we purchased from them.
Kelly Paul
We were nervous about dealing with an exchange with in the 90 day return policy but they made it so easy. They are very straight forward and transparent about their policies. We are very happy with our new Sterns & Foster mattress.
June Oliver
Excellent customer service. Mattress Firm in Edina sells you what you want and truly cares about making you happy. I'm a fan and have purchased several items from this store. There is no need for me to look elsewhere, still store really takes care of me.
I highly suggest Mattress Firm of Edina.
J.O
Janet Dahlman
Sales person was patient and kind to my Mother with her dementia. Felt clean and safe as we were the only ones in store. Provided good decision making information and made reasonable suggestions.
Ed Hershberger
Awesome value and service!
Worked hard to find me great prices!
Delivery was perfect!
JKorz
Jason was great and super accommodating to what I needed for my situation!
Kathryn Ballalatak
Had to buy a mattress unexpectedly but Justin made the experience easy and stress-free. He listened to our budget and reasoning and did a great job of answering all of our questions and providing us with good information.
Julie Schultz
Everybody at the store was very helpful. Patient and it was nice not to be rushed or pressured into buying anything
Kent Barnes
Called later in the afternoon to the Edina store, looking for a twin size bunkie board. They didn't have one at the store but had one at the warehouse, which I could pick up immediately. The process went as smooth as you could ever want. I am completely satisfied with every aspect of the service provided and product.
Jon Kramer
Very attentive and helpful. Jeremy knows his stuff and wasn’t pushy.
haley soderberrg
My boyfriend and I had a great experience here! We were guided by Richard McCulloch and he provided great customer service! He helped us in every way with reasonable pricing and great advice. Highly recommend!!
Chaz Sohns
Josh was absolutely amazing and helped me with the bed of my dreams. I’ve never felt more taken care of. 10/10 will buy my next here again.
Jeremy
Very helpful service! I had a handle of questions and they were very helpful in answering all of them.
The delivery was quick, at one day. Another great reason I went with mattress firm is their return and trial period.
Laurel Mallon
Stopped by to do some comparison shopping. Great service and comfortable interaction. Pleased with the pricing and wide selections offered. Looking forward to our new adjustable bed!
Danielle Bilder
Joe was a great help in our recent purchase. He listened to what we liked and didn't like and narrowed our decision down to the perfect mattress. Delivery was efficient and timely.
Derek Folk
Brian made the process fast and extremely easy. Highly recommend the Mattress Firm when you purchase your next mattress and ask for Brian!
Alice Hansen
It was a great experience. The Associate helped me find something that would work and after checking on several styles she found one that could be delivered on time for my guests arrival.
She was friendly and helpful.
Sheana Eggers
We had a great experience with Kelly, Justin, & Matt. We came in looking for a new mattress and left with a comfortable matress and adjustable base. Excellent service and we saved over $400!
Mya Hummel
Brian was an amazing help in finding me the perfect mattress. He was a friendly face and patient in the process of helping me find a mattress. He was positive and easy to talk too. I can’t recomonded this spot enough!
Colette Venson
I had a wonderful experience with Jason he really listen to what I said I wanted and the price I didn't want to go pass and he just what's a professional that he put out the right mattress I needed and gave me the best deal on land Let Me In and Out I love the experience thank you Jason
Aysia Bazinet
My boyfriend and I had enough if sleeping on grandma's 30 year old mattress. I was reading review about Tony the mattress guy at lyn-lake location but went into edina and ran into him coincidentally! Lucky us. Our new Sealy will be delivered in 3 days and I can't wait! Thanks Tony, truly. -Aysia & Ali
Christine Park
We were able to access the store in a very safe manner. Rich taught us a lot about our mattress choices. There was no pressure. We would shop there again.
Jaime Keleher
This is hands down the best mattress store in all of Minneapolis and surrounding suburbs! The team there was so helpful and informative— Kelly is amazing! We got an awesome mattress at a GREAT DEAL!!
C Piekarski
Returned to purchase my third mattress from this location. I had to purchase a king and actually is the same model that I purchased three years ago as a queen. My queen bed is still in perfect condition. Highly recommend!!
Andy Kuhlmann
Melanie rules, she was super friendly and real and answered all our questions. She told us about discounts, and was very patient as we tried out a ton of mattresses. Definitely recommend this location!
Brendan Sisombath
First time buying a mattress. Josh was very knowledgeable and helpful. Was able to address all of our needs and made the process very easy. Thank you!
Seth Johnson
Employee was very helpful in understanding both mattresses and store policies. Felt like I was able to make an informed, stress-free decision.
Em
Went in on the Memorial Day weekend sale but it was very calm and the saleman that assisted us was patient and understanding. My parents were in a higher budget than myself and he totally understood and really helped us find what we needed. Knowledgeable and willing to explain anything.
Annie Borman
My experience at Mattress Firm Edina was amazing! The service was exceptional, Melanie was wonderful! I would definitely recommend this store, for its great deals and even better service.
Ruthie Tournier
Cody is a wonderful, helpfull sales person. Very kind and genuine.
Dana Wilson
Justin did a fantastic job helping us assess our needs and found us the perfect bed. Friendly, no-press shopping experience!
Donna Kaibel
I cannot say enough good things about mattress firm I had a wonderful experience walked in picked out what I wanted actually found one that was cheaper in the back room that had already been on the showroom floor came by picked it up that day and the rest was all delivered the package was wonderful of the added pillows sheets and mattress cover great deal I suggest the additional package along with the mattress
Rachel Lehman
Josh was a great help, very experienced and knowledgeable! Writing this review from our new king Size, perfect pick. Appreciate your help highly recommend going to this location
John Lampert
My wife and I recently splurged on a new King Sized bed. Melania walked us thru the decision process - she was detailed-oriented, professional, and friendly. We recommend you see Melania at Mattress Firm.
Ms Ty
Amazing Experience! Cheri and the team at the Edina store were knowledgeable, very patient and friendly. The delivery crew were on time, professional and so kind.
Sara Lohrman
Awesome experience at this location. I'd been here years ago and was in need of another mattress. Friendly staff and super helpful. I found a nice mattress for my guest bedroom.
Amy Dean Addy
Kelly went above the call of duty! Best customer service and even helped me find a private moving company, so I could get next day delivery. Trust the reviews. They were great.
Nick Stamm
Great experience working with Jason on our new mattress!
rita G
Justin spent a lot of time with me and was so patient as I tested and retested different mattresses. He was very knowledgeable and through with every detail
J M Wiecher
Brian was fun yet very knowledgeable.
Monica Holman
My sales experience was great. Jeremy explained my choices clearly and answered all my questions.
Kari Strohmaier
Had a great experience shopping here. Melanie hooked me up with an awesome mattress! Great customer service. Highly recommend :)
Drue Rynchek
I recently purchased a bed from this location and they provided me with excellent service not to mention I received a free box spring and Sono speaker from them as well!
M. Swillis
Went in nd has helped by Justin E. He was professional, courteous, nd very good conversation. The location is perfect lol. Great selection n prices. Bonus if you get tired or hungry it's right next to Taco Bell n McDonald's lol. Then take a nap on a luxurious bed lol again :))
Alexie Lundeen
The staff were all extremely helpful. They understood what I was looking for and and helped me find the best mattress for my needs.
Scott
Tyler answered all of my questions knowledgeably and I was in and out in just over 30 minutes. Pumped to get my new bed.
Aly
Fantastic service! Richard was awesome, I'm excited for my new mattress in a week!
Mark Coykendall
Melanie was awesome. We were able to stop comparison shopping and just buy the perfect bed and the perfect base at the perfect price!
alison rickert
Melanie was wonderful. Knowledgeable and friendly! Went with a Beauty Rest over the online memory foam bed I had been considering!
Thomas Pieper
Bryan Olcott was helpful explaining all the options. We worked well to come together on a good fit, price, and delivery plan.
Anders L
Ask for Josh. He made finding a mattress, something you don’t do often extremely easy. Full of information, he knows his stuff, nice guy.
Michael Zazzera
Justin was very knowledgeable and helped us find a mattress without feeling pressured.
David Ball
Melanie was very knowledgeable and helpful in navigating the confusing and complicated world of mattress shopping. Super happy with the experience.
Matthew Hickey
Brian did a great job of helping us through the process
Joshua Stencel
Knowledgeable sales representative that got me the mattress I was hoping for. Being very informative without being pushy.
Sue Oatts
Josh was very knowledgeable and helpful.
Sami Krause
Sherry was very helpful and got us a nice mattress for a good price
Anna Youngerman
Good information and efficient purchasing process
Beth Miley
Wonderful, personal, friendly, expert service! Thank you!!
David Juhl
Super helpful. Woman at the desk must be super strong from lifting mattresses all day. She is my mattress mom
Xena VanDusartz
Great service, and very helpful in finding a mattress that fits us, with shipping right away.
susie voltz
Very helpful and gave us a great deal. Was able to get mattress delivery set up in Milwaukee for me.
Sue Nelson
Melanie was awesome. We loved her. So knowledgeable and sweet. We were only shopping for info and of course we bought.
Andrew Lucy
Sales people were knowledgeable and very friendly
Margaret Baldwin
Joshua was very helpful and I appreciate that very much.
Margaret Baldwin
Deb Mussell
Our shopping experience was easy and informative and not at all stressful. Josh was wonderful.
TuShawn Comedy
It was a pretty okay experience, I Just hope I like my bed for what I’m paying .
Trisha London
Fab experience. Justin was awesome & helped me with a large Airbnb order quickly & expertly.
Michael Elias
Tony was great. He was upfront about all costs and was very knowledgeable about the beds
Addie
Casey and josh we’re very helpful with our warranty.
John Westerhaus
Sherry was wonderful and gave me a great education on how to choose a mattress!
Jodi Weller
Josh at Southdale was super helpful and very friendly! I appreciate him being honest and helpful, and solving my problem!
Kathleen Heupel
So helpful! Helped us pick out a great mattress, and at a great price!
Sue Mellgren (Sue)
Steven was clear and patient. Haven't had our mattress delivered yet so can't comment on the mattress.
Lucas Landin
Excellent and patient staff will help you leave with the right bed.
Kris K.
Exellent service. Had the mattress we wanted in stock.
Erica Leroux
So helpful and knowledgeable
Pam Y
Josh explained details of everything so we understood what we were buying. Very helpful!
Andinet Gebre
Truly enjoyed shopping !Tony,the mattress guy, is very informative and helpful!!
DIOS todo lo PUEDE
Amaziiiiiingg place!!!! Was given a Great deal. Go here to buy your mattress.
Ann Jarvi
Josh is a great guy who knows his stuff!! Very patient and kind.
Nancy Kelly
These guys gave me another break on the price. They deliver and recycle too. Nice guys at the store too.
Robert Montgomery
Very happy with the work
suzanne
Melanie helped us, was very knowledgeable did a great job. Enjoyable experience - thank you!
Andy Edmunds
Great service and very helpful in finding an affordable matress!
Luke Slindee
Melanie helped us find a great bed to compromise and start a new marriage 😀 …
Christopher Wolf
Great experience. Staff was very helpful and got us exactly what we needed!
Vidyadhara Ramu
Great service. Got what I needed. Salesperson tried to get us good deal
Ryan M
Very informative and helpful. Made the buying process very easy.
Kute Knute
We were helped instantly and the service was kind and considerate!
Sir Shreddly
Melanie was very knowledgeable & helpful! Friendly & great customer service!
S M
Bobby was very helpful and not too pushy
Jenna Cohen
Friendly and knowledgeable sales people, great experience!
Kelly Griesbach
Great customer service and knowledgeable staff.
Andrea Nelson
Staff were knowledgeable and easy to work with.
James Tack
Great experience. Good advice and no pressure
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Sirak Abebe
the office mgr is excellent.
Ryan Nelson
Great deal, and great service.
Stacie Fischer
good services
Kore Grate
Josh helped us perfectly!
Susie Potter
Friendly & helpful employees. Good experience.
oc tez
Wow! Great service.
Ben Worcester
Jeremy great service thanks
Darlene Gustafson
Jeremy was very helpful
Jennifer Best
Thanks Justin for helping with our first King!
Bradley Olcott
Bought a bed. Good bed.
Robert Holmes
Good choice of mattresses
Sara Nester
Super helpful!
Angie Boyd
Jeremey is the best!!
carlos perez
Great service by jordan!
Madhu Rajagopal Shanmugam
Megan Presson
Jeff Engels
Julie Thiel
Angela Castano