Reviews of Mattress Firm Monticello. (Mattress Store) in Minneapolis (Minnesota).
Mattress Firm Monticello
1230 E 7th St, Monticello, MN 55362, United States
Description
Information of Mattress Firm Monticello, Mattress store in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Monticello
Sunday
10 am–8 pm
Monday
9 am–9 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
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Reviews of Mattress Firm Monticello
Jacob Bohnsack
Went in to find mattresses for the cabin up north. Hayden, answered all of our questions and made it fast, easy and simple to understand our options. What could have been a 2 hour visit, was only 35 minutes. Had such a good experience, I called my brother and he bought the same mattress sets we did for the cabin. Would highly recommend Hayden for his knowledge of the product and ability to answer questions and help us find the best mattresses for our needs. Perfect balance of information without feeling pushed into a sale. Will definitely go back for next purchase.
Aimee
I highly recommend asking for Hayden when visiting this company! He's nice, very knowledgeable and was professional. (We tried a few other places before Mattress Firm and couldn't find what we liked.)
We called MF and Hayden answered our questions; we went to check it out. We found a bed and adjustable base that we love and purchased! It was an excellent sales experience! THANKS AGAIN HAYDEN!!!
We're looking forward to the delivery...
Rick
Great staff from top to bottom at this location. When purchasing our bed we worked with a rep the previous week on our “research visit”. Then a whole separate rep the following week on our “purchase visit”. Zero drop off in the staff quality. Both were great reps of the company. Very knowledgeable and gave honest suggestions. Not just agreeing or directing for a higher sale. They spoke of the experiences they heard and those opinions. Most recently we called into the store and spoke to a rep, different from the previous reps, to inquire about a rebate from our purchase.
We received still the same great service! Nothing different. Responsive. Respectful.
We will encourage all our family and friends to visit this location. Thank you!!
Teresa Boerger
Hayden was our salesperson, and he was excellent we bought our purple within 2 hours of walking in the door. Hayden was very knowledgeable and we enjoyed our experience him.
I will refer anyone looking for a mattress two mattress firm and our new friend Hayden.
Lori Roos
Donna was extremely helpful in all aspects of our mattress purchase. She really listens and cares that you get the best experience. I learned a bunch and am so grateful for her assistance.
Conner Truesdell
Wonderful experience. Hayden was very professional, knowledgeable, patient and helped us through the process of finding exactly what we needed all while staying within our budget. Would definitely recommend this store if you’re in the market for a new mattress.
jon gibbs
Wen to mattress firm today and was very pleased with our experience. Hayden listened to what we needed and found us a great mattress! We would recommend this store to anyone
Robbie Smith
Hayden is an excellent sales person. Explains things thoroughly and is very helpful. Would definitely recommend this store and him.
Maddie Teige
Hayden was my salesman and he was phenomenal! While helping me find a new bed he also had a trainee with him and that was also very impressive and nice to see. He was very detailed in how all the beds worked, what was different between them compared brands, along with choosing soft, medium, or firm beds. I will definitely be back!
Patricia Ahner
On June18, 2022, we took my 90 year old mother-in-law to purchase a new mattress. I was expecting a very challenging, long experience. We had Hayden as our salesperson…he was AMAZING! After listening to her challenges (which included eyesight and mobility issues), he recommended a certain brand and it was spot on. In addition, it was all on sale! Thank you. Definitely recommend the Monticello location and Hayden.
Jennifer Strang
The customer service at the Monticello Mattress Firm is outstanding! We purchased a bed last Fall and ended up not liking and Brad at Mattress Firm has worked with us to find a different bed that would work better for us. Good customer service is hard to come by these days, but this place still has it! Thank goodness!
Lorrie Teige
Brad and Mattress Firm stand head & shoulders above the rest. His goal is customer satisfaction, and he truly delivers. I was looking for a hard to find size, and he helped me find it. Fantastic value. It's great to find an honest, down to earth salesman that you can put your trust in. Thank you!
Jackie Emerson
Hayden gave us perfect service to address our chunky weight issue on mattresses. He even took a mattress we liked and moved it to an adjustable base which we had already so we could experience the elevated head we always sleep at
Tessa Barth
Hayden was wonderful to work with. He was easy going yet knowledgeable without being pushy. We got a great deal on our mattress and it was delivered in 2 days, one of which included a holiday! Will recommend to all friends and fam!
Michelle Kehoe
Hayden was great to work with, professional and knowledgeable. He did a great job at explaining and showing us different types of beds and adjustable bed stands. Appreciated all his help.
Sherry Kilian
Can recommend the knowledgeable and service minded salesman, in Monticello, in explaining products, experiences and manufacturers. I purchased a Purple pillow and seat cushion as I luv, luv, luv my Purple.4 Hybred mattress, sleeping in it now a year. I’m so grateful to rise and shine without crunching and crackling. Now I can’t wait to get to bed at night! lol
Linda Bachel
We walked in to look at a particular bed. We tested a bunch of beds with a very patient nice salesman and left buying a totally different set up that is going to work so much better for us. Will definitely recommend them!
Ed Leduc
The staff I dealt with was very friendly and courteous. Most of the questions I had were answered. However some questions were left hanging in the wind till she could call someone on the phone to get the correct answers. She was also very unfamiliar with the computer system and how to operate it. It took far to long to complete the sale. And several phone calls to another store She apologized profusely for her inability to get through the system proficiently and gave me a few dollars off of most of the items I purchased. Better training is needed !! It should not take 3 hours to buy a bed. !! But as I said she was very friendly and courteous.
Lindsey Quigley
My husband and I had no idea what we were looking for in regards to the type of mattresses offered. Hayden was amazing and so great to work with! He wasn't pushy at all, and gave his true honest opinions on everything we asked! We'd definitely reccomend the Monticello location again to anyone in the market for a new mattress!
Kim Johnson
My husband and I went into the store and told Brad what we needed. He showed us a firm in a queen size. It was a great price, so we bought two instead of one. Replacing an old mattress and a too soft mattress. Brad was very helpful, and the process went very smoothly.
C U
Super helpful and care about your well-being first. Hayden was outstanding at helping me find what bed worked best for me.
Greg Mandler
Hayden was such a refreshing and easy to work with sales person would definitely refer people to him.
Keri Lewis
Brad was great to work with. He listened to what my wants and needs. Guided me to my options.
Alyssa Sigafus
We have been looking for so long for a new bed and have had such a hard time settling on one. The staff are not only helpful, friendly and knowledgeable they’re not pushy and truly care about the value you’re purchasing. They also bend over backwards to get you the best deal possible and make sure your 100% happy. We will be going back for sure in the future for all of our bed, pillow, and sheet purchases. 100% would recommend!
Wayne Fingalson
Both Hayden and Manager Brad are wonderful to work with. They were both informative and gave us a very good price. No pressure. This is the second mattress we have bought there. We recommend this store highly!!
s b
Brad and Hayden were amazing!!! We had a house fire and needed four beds pronto! Even with Covid and all the shortages they found us exactly what we wanted! They went above and beyond to help us and our 3 sons! They spent hours locating what we wanted and getting it here for us! They never pressured us to purchase anything, only educated us and then let us decide what we wanted! I can not say enough great things about them! I highly recommend you go in and see them if you are considering a new bed! It is a NO pressure environment and they are very knowledgeable, even with comparisons to online retailers. Give them a shot, you will not regret getting their opinion, and actually being able to try out the bed!!!!
CJ L
Greeted as we entered the store. Sales personnel were very helpful, friendly, and knowledgeable. Terrific experience.
Tera Brooks
Hayden was a great salesperson! He was friendly, welcoming, and helpful. He mentioned that he loved his job and helping people select the mattress of their dreams. His enthusiasm was evident in his top notch customer service.
Melanee Martin
My husband and I visited the Monticello store looking for a new bed. We were greeted by the store manager, Brad and were told he would be right with us. We were unsure of what type of bed we wanted and he was happy to help us figure it out. He worked with us and did not try to force us to buy anything which was appreciated. We ended up buying a new bed and could not be happier with the process. The bed was delivered 2 days later and they took our old one away. Would definitely recommend!
Maree Smith
Hayden was great to work with! He helped me find a bed that I really love. Highly recommend choosing Mattress Firm (and especially this location with awesome customer service).
David Croxton
Donna, was a great help very happy with the service. Can't wait for the bed to be delivered!
Jerri Thomas
Ethan was very personable and he knew what he was doing!!! I’m very happy with my purchase!!!
Atticus Unzelman
Hayden helped us pick out a new mattress. He was super helpful, knowledgeable and friendly and was happy to show us all the Memorial Day deals - great time to buy!
Rebecca Hanna
Brian was the perfect man to help us find our mattress. He listened to both of our needs and explained everything we needed to know. Would highly recommend to anyone!
psychomaggot105
I would highly recommend shopping at this location for your next mattress! Mathew kruse helped me find my next bed setup and I enjoyed my time there testing mattresses to narrow my choices. He explained everything nicely, helped me find the best mattress type that would be best for me. It’s a big purchase but it’s worth it. I can’t wait for next Tuesday to get it set up! Too bad I have to wait for my pillows til mid November but I understand why. That purple harmony pillow is amazing. I couldn’t put it down. Definitely give this mattress firm location and their friendly employees a visit before anywheres else. You won’t regret it.
Peggy Jackson
The sales associate was very pleasant and worked with me to find the best bed for the best price!
Chris VanHofwegen
Stopped looking to purchase a purple royal start cushion. Salesman was fantastic! Showed me the seat cushion and stated they did not have any in the store. Jumped online and said there were 8 in the warehouse. I told him I did not need 8 but would take 2. We joked back and forth and had a good laugh. Made my purchase of 2. Coming in on Tuesday. Salesman said he would call me to let me know when they get delivered!
Ashlyn Terzich
We went into mattress firm just looking to see what was out there. Hayden was great!! He walked us through the store, explained every option, gave his honest opinion on everything and wasnt "pushy". Hayden did an excellent job and would definitely recommend him and mattress firm.
Kailee Montean
Hayden was such a knowledgeable and genuine rep to work with! He was kind and worked with us to get the best bank for our buck! I would HIGHLY recommend working with Mattress Firm and Hayden in particular. I cannot say enough great things!
Tracy Monson
The gentleman that helped me was very friendly and kind. We were greeted as soon as we walked through the door. He explained any questions we had and walked us through, explaining the mattresses to us as we looked at them. Very nice experience and would highly recommend. Thank you Brad!!
Trevor Kraabel
Salesman, Ethan, was very knowledgeable and helpful! Looking forward to receiving delivery.
Jana Norman
Matt and his co worker were great to work with. We weren’t looking for the high dollar mattress and they still were able to show mattresses in our price and they weren’t pushy. Very knowledge and we got to take the mattress home today.
Ana Goumas
Hayden was very friendly and professional ! He gave us all the info we needed/asked about!
Tammy Gertsema
Very happy with my mattress purchase, delivery and setup!
Andrea M
Hayden helped us tonight by answering all of our questions and making suggestions that would best fit our sleeping styles. We were able to find a great mattress!
Sheila Hoff
Hayden is fantastic and so helpful in getting you exactly what you need. Highly recommend stopping in here to get matched with the right mattress!
Jamie W
I will never purchas another bed from anywhere else! Thank you so much Hayden for everything! I will be back and also am recomending everyone I know for sure!
Kelley K
Wonderful experience! Knowledgeable and no pressure sales! Clean, and well stocked mattresses! Best selection of tempurpedic mattresses around! Great prices! Will definitely be back when looking again!
Abby Maternowsky
Hayden was great to work with. He told us he was newer-however, he was full of information. You could tell he had done his research and really enjoys his job. I highly recommend going to see Hayden if you are in the market for a new bed. He was great to work with!
Andrea Sluss
Brad was wonderful to work with! I came in wanting to purchase a purple mattress and he answered all my questions honestly. I cannot wait to enjoy our new mattress!
John Petrowske
The salesmen Hayden was very pleasant and knowledgeable. He walked us thru the process and helped us get the bed we wanted. Overall a very great experience. We are very happy with the service we received.
Kimberly Rollins
Matthew was very helpful at Monticello Mattress Firm to help my husband and I find our new mattress. He listened to all our needs and helped pin-point our problems while also staying in our budget. I would highly advise going to Mattress Firm and seeking him out!
JA Sirovy
Great experience! Always leery walking into a store with salespeople, but Amanda was super helpful and didn’t pressure my husband or me at all. She helped us find a mattress that fit both of our needs - hubby is a stomach sleeper and I’m a side sleeper. Delivery went great as well. Guys were professional, perfectly set up everything, clearly explained how the mattress system worked with the remote, and didn’t leave until we were satisfied. Nice working with a local company that does its best to impress. Highly recommend!
Lauren Schwarz
Shawnda was so helpful in helping choose what mattress. We knew we wanted purple but my husband and I have different sleeping styles and she was so honest on what would be best for us. She was able to help us and two other customers at the same time! She did awesome!
Vicki Rein
We were actually going to another store but it was closed so we decided to check out Mattress Firm and are so glad we did. Hayden Kiely was our sales person and he was great! Really explained everything and let up take all the time we needed to really make a choice. He never tried to stear us to the most expensive item but really wanted us to find the perfect mattress. In the end we purchased a Purple Mattress which was delivered as promised. Would highly recommend Mattress Firm and especially Hayden!
Angi Hilde
Second mattress purchased from this store. Carter was great to work with. Such a easy transaction. We already knew which mattress we wanted, so we just called to see if it was in stock. It was, and I drove to pick it up immediately. I arrived and he had already moved it so it was ready to load up. Wasn't even in the store 5-minutes. PERFECT!
Madeline Kenney
Shawnda was awesome! She didn't pressure us into anything, and was very helpful when we were making our decision. She knew a lot about the different mattresses and was able to explain different features to us. We are very pleased with our experience here!
Steven Wick
Donna was awesome to work with on the exchange of a mattress, she needs a raise
Alyssa Vieths
My husband and I had a great experience tonight at the store. Shawnda was great and knew what she was talking about! She wasn’t pushy and was very patient with us! We had a better experience here then we did at Becker furniture world. We would definitely go back. And we would recommend this store to everyone!
Joleen Krueger
I had a revelation on mattress quality. I feel I had a schooling on mattress quality and how they are made from inside out. I was leary on buying one since my last two mattresses did not last long but Cory was very thorough in explaining and answering all my questions. A great experience. I recommend Mattress Firm to anyone who needs a good mattress and needing good sleep.
Jeanna Klinker
Our sales person Shawnda was excellent. We weren't pushed or hurried along to make a decision on the type of mattress to get. She gave insight on what she likes for firmness which helped us actually decide ourselves. I have no complaints.
Jason Thomas
Brad is a great salesman we appreciate how attentive he was to our needs he was not overbearing and really listened to us we greatly appreciate the business we did at mattress firm and look forward to doing more business with them in the future🙂 …
Jennifer Dart
Shawnda did a Great job helping us order our new mattress online! Even though she could've sent us home to do it ourselves! she was a big help and we appreciate her friendly outgoing personality
Jared Klimek
Came in to buy a mattress for my daughter, ended up leaving with a mattress for me and my fiancé as well. We had Hayden Kiely as a sales associate, He was very professional and really nice and upfront with us . Wish more sales people were like him I couldn’t of asked for a better person to show us the ropes of buying a mattress! Very knowledgeable about everything as well me and my fiancé were very impressed! Will definitely be back .
Oneka Hauge Jenkins
Shawnda was very helpful, knowledgeable, and great! She certainly knows what she is talking about. She didn't pressure me to purchase a new mattress, she let me take my time and figure out what was the best fit. I highly recommend this store to anyone looking for a new mattress!
Susan Jungclaus
Very knowledgeable salesman! Gave me lots of options and no pressure. Highly recommend!
Saunierad
Shawnda did a great job with assisting with making an informed decision. She knew about the products that she was selling. My only complaint was that the frames, and other accessories appear to be priced high. The mattresses were comparable to all online stores.
RaeJean Peterson
I wasn’t sure if I was going to buy a new mattress or not but I thought it was a great idea to look. So I walked in with my mom and we were greeted right away from Shawnda! She was very helpful at picking out a new mattress I wasn’t sure what I was looking for but she new exactly what I needed asked me a few questions, I tested some mattresses and found the perfect one. She was very helpful and glad I went to the Monticello Mattress firm location best service hands down! Thank you Shawnda for all your knowledge and help!
Tyler Aalid
WOW!!! Beat deals around!!!! I bought a brand new bed and got a FREE adjustable base!! Shawnda was absolutely amazing! She was so helpful and knowledgeable!! She was able to get my wife and I exactly what we needed for our specific needs!!! Do not hesitate to come in to the store to find out what's best for you! Very friendly staff!! Shawnda is the BEST!!!!
HIGHLY RECOMMEND!!!!!
Dorthy Vitullo
My experience at Mattress Firm Monticello was exceptionally good 👍😊....Hayden listened to my objectives in a mattress purchase and responded appropriately...stated within my budget...was a stellar buyers associate ..will be back! …
Joel Herman
BRAD WAS AMAZING THEY WERE ABLE TO WARRANTY MY MATTRESS AND HE WAS ABLE TO HELP ME WITH THE PAPERWORK!
THANKYOU SO MUCH BRAD!!!
phnox72
After going to three different mattress stores, and getting virtually no help.
I went to Mattress Firm in Monticello. Amanda helped me pick out the right mattress, and when I went to pick it up Shawndra was super helpful with explaining the features. I have slept on the mattress for 4 weeks now, and I don't have the shoulder pain I used to. Many thanks to Amanda & Shawndra for helping with this purchase. Very satisfied customer.
Matthew Wilson
The manager, Brad, was very friendly and helpful. He was not pushing us in any way and was just showing us what they had to offer. Overall it was a very good experience.
C Pearce
We visited the Monticello, MN store on Jan-30-2020. Our salesperson, Hayden, was extremely helpful in providing us an education and advice on a memory foam mattress.
We couldn't be more pleased with the customer service and personal touch.
Lydia Dittmar
Brad was extremely helpful and knowledgeable. He wasn’t pushy at all, will definitely be our guy from here on out. Thanks Brad!
Lori Youngdahl
Our experience was phenomenal. Amanda was absolutely a joy to work with. She was friendly, positive and helped us get the bed we wanted for a huge savings! She was so full of information and what we thought we were going to buy and got something SO much better! Thank you Amanda!!!!!!
mackenzie selle
Darious was absolutely amazing! I came in at the end of their labor day sale and needed a new mattress asap due to mine getting soaked in a storm transporting. He let me test out multiple options and gave me a great deal on my new mattress that I got to take home on the spot! I would definitely recommend Darious and Mattress firm for all your comfy bedding needs!
Danielle Nerburn
We had an amazing experience today and left with an amazing mattress. We will definitely be back in the future when it’s time to replace our kids mattresses!
Sydney Cruzen
Excellent service! Came in knowing only my budget and Cory helped me find a mattress right away. Super helpful and no fluff or frills. Got a queen mattress and a bed frame for a great price :)
Branden Dukett
My wife Susan and I went here today, and had the best customer service we have ever received!!! Philip Gramith was awesome!! Very knowledgeable, friendly, and no pressure at all. Felt like we were buying a bed from someone we knew our whole lives! We left knowing we got a great deal, on a great bed, and we will soon be getting the best sleep we've had in a long time! Thanks again Phil! May good things come to you and your family!!! Bless you all!
Zbytovsky Customs
This would be my first place to suggest for someone in need of a bed. Corey was very knowledgeable and had answers to all of our questions. There is a large selection of bed to choose from but not so many that it just confuses you. Plus they color match the beds for firmness so you can see from a glance which is which unlike there competitors who have small print where you can't find what bed it is.
Allie Ferrier
Shawnda was excellent! She was very knowledgeable, friendly and patient as we kept changing our minds! She made buying our first new mattress a great experience!
Justin W
Fast, friendly, and helpful service. Explained features and deals well. Overall great experience.
Stephanie
Brad was super helpful, knowledgeable, and not a pushy salesman. Very patient with all my questions! I would definitely recommend buying a Matteress from Brad
Doni Dan
Bought a plush queen Serta mattress and adjustable frame for around $1,400. Sale going on. Get any bed for price of a twin. Very helpful and knowledgeable in the store, but prefer shopping on my own and was allowed time to do that. Yesterday my bed was delivered. Very professional, quick set up, signed off, and they were gone. Made the right choice. Slept well.
Charles Norton
The salesperson was knowledgeable. They answered my questions without putting me under pressure. Even though I did not buy an expensive mattress, they made me feel good about my choice.
Nita Christopherson
My daughter and I went in searching for information/quality for new beds. Our salesman Craig Simon was very knowledgeable and never made us feel pressured to buy. We had the best experience here that we ended up buying two new bed sets! Thank you Craig for your knowledge of mattreses, I would highly recommend Monticello Mn Mattress Firm!
Tiffany Gross
Craig was AMAZING to work with!! He really worked hard to get us the best deal for a bed for my mom who is recovering from a broken back and needed an adjustable bed! Such a great deal that we decided to buy ourselves a bed too! What an awesome painless experience!
Roxy Sleva
I went in to the burnsville, mn store last week and was helped by Tony, he was very helpful so I purchased a bed without my husband testing beds. He typed up my order for the mattress and told me that I can bring my husband to our local store to try the beds out. So that evening we went to the Monticello mn store where Shawnda picked up where I left off, even though she was busy and I confused her a little bit because my note taking isn't the greatest, she was amazing and patient. I would recommend working with Shawnda anytime.
Denise Sprengeler
I was extremely pleased with the assistance from the salesman- Hayden
J Williams
My Fiance and I were struggling to find a mattress that suits the both of us for when we get married. We decided to try out mattress firm and I promise we will go back for our mattress needs. this place is great we were greeted with a smile when we walked in, we were asked if we know what we want or have preferences, we didn't have any preferences so the gentlemen worked with us to find out our comfort type and he continued to work with us till we finally found our preferred style of mattress. Craig is his name and he was extremely helpful and constantly pushing to help us in anyway he could giving us tips on what we want. these guys truly know there stuff and I recommend this store to anyone seeking out a mattress. Not only are they great mattresses but we saved almost 2 grand on our what would be 5 thousand dollar bed by going here and speaking with Craig. He makes you a deal and pushes to get you what you need for a low price. GO HERE for your mattress needs!
Renita Weeks
Brad helped us buy our very first king size bed! He was very helpful and awesome. We got exactly what we were looking for; way better than the other stores could offer for price and service. Thank you Brad!
Mariah Hovland
Jack had great knowledge with the variety of mattresses and matched with the sleeping positions with the correct mattress made for us. Provided us with a great experience and matched prices.
Mandy Golden
Just bought a new bed from Craig! He was very helpful and I felt like he was caring and mindful of our needs. No BS no pressure and he was happy to help us with all our questions. I recommend Craig if you are in the market for a new bed. Thank you Craig!
Sarah Luchsinger
I came in with a low budget for buying my mattress and Chad stuck to that budget! He worked hard to find me the right comfort for my price range with no pressure to buy. He was extremely friendly and personable! Highly highly recommend seeing Chad at mattress firm in Monticello!
Rachael Geurkink
Darius was great to work with and very patient when we were uncertain about what we needed in a new bed. He was creative with our budget and never tried to sell us what we didn't need. The store was very clean and accommodating to our children as well.
Thank you Monticello Mattess Firm!
James Irwin
Great and friendly service, Brad helped us out. I came in to get a bed for one son and ended up getting a new one for both sons.
Dwight Hawkinson
Donna was a fantastic Salesperson!
Great, quick buying experience.
Brenda Bittman
Corey took the time to explain to us about the different types of mattresses we were looking at. He was very knowledgeable and helped us make our decision.
Euretta Sorenson
Very pleasant experience. Knowledgeable salesman.
Thomas R Fisher
Low pressure sales, patient, and the demonstration of the adjustable platform was enlightening. Brad is brilliant.
Jef Shockley
Not sure what to say. Got in, selected our bed, and got out. Quick, friendly service and was able to get it delivered and setup in under a week. Good job guys, you made my wife a happy woman 😁 …
Declan Thompson
Fantastic deals on their twin size mattresses, saved 60% on the one I got through their advertised "daily deal". Shawnda was super helpful in finding the right matress.
Richard Cullinan
Super awesome experience!!! Extremely knowledgeable staff and very friendly!!! Shawnda was an excellent salesperson and got me into exactly what I wanted! I would definitely recommend this place to anyone looking to purchase a new mattress!
Joan Hurley
Craig Simon is very knowledgeable in his inventory and is an Awesome salesman. Made shopping for a new bed a great experience. Would highly recommend him to anyone looking for a new bed
Mark Castro
Walked in to compare against another bed that we were sure they wouldn’t beat, walked out with a new bed and much more confidence. Sales people were helpful instead of hounding. Craig was great, and everyone who walked in was treated so kindly by employees.
Scott Emerfoll
I knew exactly what I wanted going in. Employee was ready to help right away. Was informative. Very nice. Would recommend to everyone.
P.J. Fanberg (P.J.)
Entire process took less than 10 minutes from the time we walked in the door. Philip helped us find a decent mattress quickly and helped check us out. We used Mattress Firm because of their strong support for Foster Children. We'd use them again.
Jon-martin Kahnke
Matthew was a pleasure to work with and did his utmost to fix any issues that came up. A fun sleep expert to be sure, I highly recommend his work.
Angie Bell
The man we met with was very good. Knew his stuff and gave us options. He deserves a raise for sure. Even though my frame didn’t come when it should have he was great about it. He got it delivered the next day. I think his name is Corey Olson. Thank you
Kristina Myhers
I went to the Monticello, MN Matress Firm today in search of a queen mattress, box spring and bed frame for my 14 year old daughter. We were shown around the store and given explanations of every kind and style that would fit her needs. We did not feel pressured into purchasing and ended up purchasing a new set within minutes of my daughter trying out a few styles within our price range. Craig was more than willing to work with us and made our experience at Matress Firm and enjoyable one.
Candace Alaine
Wonderful experience here in Monticello! Craig and the Beautyrest representative couldn't have been more helpful and friendly! He saved me over $1000.00 from sticker price and several hundred dollars compared to the other companies I checked out! Would recommend to anyone looking to buy!
Ryan Pribnow
Shawnda did an amazing job answering all my questions and directing me toward the best mattress set for me! Would highly recommend to my friends and family.
william wing
Me and my wife went to matress firm in Monticello to buy a matress. And we were plesently superised with the help and knowledge that craig provided us with. I recommend anyone who is looking for a mattress or accessories to go see Craig. Hands down the best experience ive ever had.
Thanks craig
jack Iverson
My mother needed a new mattress and we went to multiple stores over the weekend. Shawnda was absolutely fantastic! Very knowledgeable and sensitive to my moms situation. I highly recommend this store!! Thank you Shawnda and the manager was great too!!
Kyle Harms
Great service if you get a choice go to Amanda! Very helpful and friendly. Was very patient with me even though it was close to closing time. She went into extreme detail for every bed I tried and was very knowledgeable with any questions I had and worked with me for being on a budget!
Jeremy Hughes
Hayden was very professional and knowledgeable about the different mattresses. I would recommend this location.
Cameron Graber
Very knowledgeable, not pushy sales staff. They probably saved me $2000 by having me try several beds I had not considered before walking in.
Demie Bond
Corey is a great and easy person to talk to, he knows all about each bed that I was looking at! He talked and helped me find a bed that I could afford! I was there for an hour but I felt like I was there for 10 min thank you so much Corey!
Simona Samuelson
Shawnda & Chris were fabulous in guiding me in choosing a replacement Tempur-Pedic ... knowing I wasn't a "sale". They were very informative and supportive in helping me with my next choice!
J.J. Pierson
The manager Christopher is VERY knowledgeable in all things sleep, and mattress. He was very helpful and professional and helped me get an amazing mattress set. Highly recommend this location for your next purchase.
josh taber
Me and my fiance came in to just look. Chad the salesman was very helpful not pushy in any matter. Great service glad we came here for our new mattress!
Quincy Lofberg
Great place to shop for a mattress. Purchased a temperpedic and Shawnda made the purchase process quick and painless. She answered all my questions and was very helpful. Recommend this for you matress needs. Thanks!
Ellyn George
We had a less than stellar experience at a different store - mainly the person was not knowledgeable. The one we ordered is no longer made.
We decided to check out Mattress Firm and all I can say is: "Chad, you're da bomb!" All taken care of, got what we wanted, being delivered on Sept. 9th. It's a good day!
Blair Varner
Chad was amazing with helping us pick out a matress, never felt rushed or pressured into anything! Sold us a matress and frame for an awesome price!! Super friendly, super funny! 110% recomened going to see him! Thanks again Chad!
Chris Halderson
They really cared about finding the right mattress for me. They weren’t trying to upsell me on anything just that I got what I needed 10/10 would recommend
Johnathan Garcia
Great service! Awesome manager! Walked right in and was set up with a nice tempur-pedic and adjustable base 👌🏼👌🏼 Active duty military and veteran supports. 10/10 would recommend! …
Paul Kelley
Great salesman there very helpful on finding the right bed. We bought the temperpedic and love it.,
Nicole Krug
Darius was amazing! He was honest, patient and fun to work with. He really helped me find a bed that was perfect for me and in my price range. Thank you!
Ty Erickson
Great service, especially great job from Hayden
Deb Carlisle
Chad was very knowledgeable, he answered all of our questions and gave us all the time we needed to decide on the best bed for us. He gave us an awesome deal, and made it possible for us to buy locally.
Leo Pospichal
The sales person was congenial and knowledgeable. However, we were disappointed that she did not wear a facemask during the time we were in the store. This is in contrast to the notice posted on the stores door.
Megan Ochs
Hayden was very helpful and knowledgeable. He was willing to show us all of our options. The store was clean.
Tisha Franks
Excellent customer service. Would recommend any one to go to mattress firm In monticello to get there new mattress.
Danielle Krueger
Bought a mattress from Craig: the world’s best mattress salesman!! Mattress Firm Monticello has amazing prices and he was an awesome help with getting my daughter her first mattress!
Dave Pikal
Walked into the store after a poor experience at another store. Philip greeted at the door with a smile.
We had great conversation and talked about our Military past.
Friendly, respectful and always willing to help.
Stephanie Warzetha
We had no idea what kind if mattress we wanted when we went in the store, but by the time we purchased one, we felt very secure in our decision. They try really hard to find what you need rather than overwhelming you with choices.
Aenna Vue
Came in looking for a bed and that’s what I got! Hayden was amazing! Will def be returning to buy another. Hayden was very helpful!
richard quenemoen
Ask for Craig. He did a great job in finding a mattress that meets our needs. Highly recommend this place and sales person. You will not be dissapointed.
Krista Cianflone
My husband and I bought our new bed here. The salesmen was very helpful and gave great information. Would definitely recommend!
Rich Bond
Cory was very very helpful in selecting a bed today very Knowledgeable on all types of bed do you have on the showroom floor no pressure whatsoever very smooth we were there about an hour and a half and it seemed like 10 minutes will use your services again can’t wait to try that purple three out thanks again Cory keep up the good work
Thomas Whinnery
I found a bed at a good price and the sales person was extremely helpful and knowledgeable about there products and what would work best for me. Better than a lot of bigger stores.
Thomas Miller
Shawnda was amazing we got a great bed at a great price. We will be back in a few years to get our king! And again I say Shawnda was AMAZING!!!
JESE BAYSINGER
Brad explained all the beds perfectly! He did not try to up sell us. He wanted us to get the best mattress for us. Go see him!
brayden vanhorsen
Was very kind and knew what they were talking about. Got a great deal on a king mattress, would recommend giving the place a try.
Cindy Agnew
Shawnda was very professional, knowledgeable & thorough. She is a great representative of your company.
Megan Thomsen
Great costumer service! Help us pick out the right bed for us. We would recommend Mattress Firm to all of our friends and family!!
Shanda Coons
Corey was by far the best! I would highly recommend going into this store just to meet him.
Jennifer Jones
Great service, very knowledgeable
Randy Ripp
Super friendly we’ll be back
Jane Leske
I went to Jared! Jared made picking out a new mattress and box spring very easy, supplied all the info we needed and even gave us free delivery and free frame!
Thanks!
Johnny Barthel
Great customer service and outstanding selection! Chad was very helpful in assisting us get the right beds for our family needs.
Joanne Schmidt
Friendly and very helpful sales associate. Shawnda was very patient with us and our small children.
Jodi Gordon
Amazing staff!! They were extremely friendly and helped us get exactly what we were looking for!
Ryan Payne
Great customer service, Jodi was very knowledgeable and helpful helping my wife and I of purchasing our new bed I highly recommend shopping Mattress Firm .
alexis boelke
Shawnda was great, very professional, helped me pick out the bed I have been looking for!
Kathleen Ellis
The staff was so helpful. They went above and beyond normal customer service. Highly recommended.
Katie Payne
Jodi was fantastic today when I was there buying our new bed! Very knowledgeable and helpful throughout the whole experience! Thank you!!
Chris Gervais
Corey was very helpful and professional and didn't badger us into buying any certain product.
Micheal Anderson
Quick service. Walked in and was helped right away.
Wanted to compare options and associate was able to show me options and answer all questions.
Very friendly and professional
Steven Hullander
Bought two mattresses with the great help from Dale. he answered all my questions and helped me stay within my budget.
Nick Folkerds
Jodi was incredibly helpful and nice. The beds are beyond comfortable and I felt very welcome during my visit.
Bob Blaukat
Very good service, Brad was very helpful.
Brad Gangnon
Went in looking to get a mattress before moving. They were managed to meet me needs during the difficult supply chain needs of the COVID pandemic.
Robert Brandel
Great customer service. Can't beat the price.
Doug Voss
Highly recommend this location. Craig was awesome in helping us determine what bed worked best for our needs.
Lynn Jensen
Darius was very helpful tonight. Very helpful and informative to us. Was not pushy at all about the sale. Also stayed to sale.
Kira Remer
Darius had amazing prices and great service! And we love our new matress!!!
Rhonda Jensen
So helpful and patient. I would definitely recommend Mattress Firm to friends and family 🙆👌❣️ …
Emily Lubke
Corey was great! He knows his beds and is not pushy at all.
Kelly Pribyl
Go see Hayden at the Monticello MN Mattress Firm. He went above and beyond. Thanks for making my life easier!
Deanna Hofstadter
Very friendly.easy to talk to.got all my questioned answered.was in and out..
explain things that I needed to know.very happy
Now let's see how I feel once I get my new bed😁 …
Rebecca Iacono
Craig is the best sales person ever he worked for us searched searched he is the greatest great sleep to come please come and see him at matters firm he will not let you down
Pierre Mros
Amanda was very helpful and knowledgeable. The pricing was better than competitors that we visited.
Hannah Menke
Darius knew everything we wanted to know about different beds. We had a great experience.
Tyler Anderson
Chad was a great help selecting a quality mattress. Very knowledgable and polite.
Alice Denney
Shawnda was very nice and explain everything very very well answered all of our questions she is a great sell person 👍 …
Shelby Mootz
This is the second mattress I have gotten from them and the staff is always kind and helpful. Thanks Shawnda!
Lawrence Hurley
Craig is an excellent salesman, made sure we got what we wanted and at a great price!
Michelle O
The service in the store was absoluetly amazing! I worked with multiple people from the store and they were all absolutely wonderful. I would highly this store to anyone!
Amber Rinehart
Go see Hayden, he is EXTREMELY knowledgeable, friendly, informative and not pushy at all... HIGHLY IMPRESSED!!!!
Jennifer Mcdermid
They have some amazing beds but sales person was kinda too pushy made it a bit uncomfortable to really enjoy what I was wanting to purchase
Duane Sand
couldn't ask for better delivery people.
efficent, friendly etc.
Christian Tichich
Chad provided great and excellent service as well as providing great insight and knowledge, made shopping for a new bed a breeze!
Troy M
Went shopping for a bed a didn't have to shop anywhere else. Chad was very helpful and made our experience very pleasant.
harty johnson
Had a very good experience. Second bed I bought from mattress firm in one month.
Lydia Olson
Absolutely wonderful service here, all around great experience!
blake maidl
Very helpful and pushy.
Ken Ajax
Great service. Came in to possibly buy a Purple mattress and bought a Serta.
Jouko Haapsaari
Professional, good service. A pleasant experience.
Jen Thomas
Great experience!
Miranda Tweeton
Hayden was super nice & helpful! Gave a ton of useful information!!
Derick Soderholm
awesome store manager very friendly, super helpful, and a funny guy. go see chad an awesome guy!
Dustin Majewski
Ruben was great to work with. Very kind and knowledgeable about the products.
Melissa Majewski
They were great and very helpful!!! Free adjustable base too!!!! Ruben was very helpful!!
peggy bailey
I found a great new mattress! Shawanda was wonderful!
jen munson
Craig was fantastic! Took his time and we didn't feel pressured at all!
Dee Mitchell
Chris and Jody were amazing! Great experience! Highly recommended!
Jeff Gritz
Very nice to work with. Great delivery people
Diane Sullivan
Everything was great from purchase to delivery.
Steven Joerg
Helpful staff who know their product well.
Jeremy Davis
Great experience he was very helpful and not pushy really recommend this place
Jessica Lerdahl
Brad was very knowledgeable and helpful!!
Ron Meinhardt
Good service and also recognizes military service with a veteran’s discount. Thanks Darius!
Teresa Campa
Shawnda was super fun and easy to work with!
Kevin Aguirre
They help you up really good
Perry Benson
Great customer service, great prices. Great experience overall.
Joelle Wontorcik
Great customer service, not pushy and very informative!
Nicole Schaaf
Sad I can't return the pillow that was delivered and I knew right away I didn't like it....
Xena Vue
Landon was very friendly & veryyyy helpful! Thanks again so much for your help. 🙂 …
Teresa Balboa
Kind and helpful sells man and happy with my new bed
JUDY M L
Great customer service. Dark is served us very we
Katie Perkins
Great service. Helped us right away
Mr. Scare
Great customer service from Chad in Monticello. Will recommend!! Thank you
Kim Petrich
Such friendly staff.. Philip went out of his way to help me with my financial mess..thank you again for everything!!
Kris Hughes
Very helpful. Will go back
kristyn Gmach
Ruben was great to work with. Awesome service!
Donavan DePatto
Great service.
No pressure sales.
Fellow servicemen!
Stacy
Great customer service!
Aaron Nordby
Great service, friendly staff, and good prices.
C Ras
Decent place, salesman was annoying
Justin “jumperz1667” Baker
Great service here, both visits.
John Durkee
Great prices.
Nerizza Shaw
Said exactly what I was looking to buy and they came through.
Amber Kramer
Fast, friendly, solution - focused! Strongly recommend.
M Johnson
Great salesperson! Great price!
Michael Riehm
Got a good deal on a mattress and frame
Jessica Daniels
friendly service with a smile thanks Craig
Zack Hoikka
Awesome service!
Ryan Woodruff
Very helpful and friendly.
Janette Moores
Very helpful very clean
Kayla
Great service!
Chris Lawver
Great sales people!!
Wesley Haflich
Great customer service
JoDee Bjerken
Sleepy's cool pillows
pat ruch
Great customer service and products. Brad and Hayden are the best
Tracy Mortenson
Awesome to work with!
Shawna Benson
Alan Ruud
Jill Cross
Heather Eli
Toshia
Tammy Jensen