Reviews of Sleep Number. (Mattress Store) in Manchester (New Hampshire).

Sleep Number

68 Reviews

34 Comments

Mattress store

1500 S Willow St Space N141A, Manchester, NH 03103, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Sleep Number, Mattress store in Manchester (New Hampshire)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Sleep Number

Sunday

12–6 pm

Monday

10 am–7 pm

Tuesday

10 am–7 pm

Wednesday

10 am–7 pm

Thursday

10 am–7 pm

Friday

10 am–8 pm

Saturday

10 am–8 pm

Popular times

Sunday

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Monday

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Tuesday

10
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Wednesday

10
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Thursday

10
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Friday

10
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Saturday

12
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Reviews of Sleep Number

Jake Harrelson

Best sleep of my life with amazing customer service who treat you like family. Have owned one of their beds since 1996 and only had to replace the parts once with relatively minimal cost. Highly recommend!

Terence Fifield

On a recent Thursday morning my son and I visited the Sleep Number shop in the Mall of New Hampshire. We spent the better part of an hour in the shop talking to Lissany Richiez about Sleep Number beds, features, financing, and rewards programs. Lissany was wonderful to work with. She was personable, knowledgeable on all fronts, and very laid back as far as sales style; no pressure. I tested a smart-bed while Lissany operated the controls and explained features. It was a very relaxing and pleasant experience. In the end I purchased a mattress. It will be delivered soon. The shopping experience was excellent and I expect the sleeping experience to be the same. Thanks Lissany!

Salem Noueiri

Started with a warm greeting from the associate and from there everything was amazing. We had two children 2 and under and the entire staff accommodated our family. While we were “test driving” the i10 my daughter was coloring with an employee and another associate was watching Cocomelon with my son. I was completely blown away with this experience. Hats off to the crew in the Manchester mall!

Nathan Amirault

Great experience! Renato was very helpful and knowledgeable about the bed we wanted. He made buying the bed smooth and hassle free.

Scott Perkins

Very knowledgeable and helpful staff. Highly recommend going to the sleep number store in the mall of NH She was a delight to deal with and also was happy to answer any questions and told us everything we needed to now about beds and the difference between them all

Ron Messier

My salesperson Danielle was fantastic from start to finish. She was pleasant and knowledgeable and was able to get me set up with a new mattress and my new sleep number in a lot less time than I expected! Great experience, highly recommended.

Kimberly OBrien

Recently I purchased a sleep Number bed at the Manchester store. The sales woman was great. Helped me with all my needs and they had me in and out in a flash. Was a great experience! I would definitely buy from them again!

Colby Brunt

Lisanny, the store manager went above and beyond to assist me. There was an issue as to whether they could deliver to our address and she tracked down the issue over two days to ensure that we could get it delivered to our home. She keep me updated and was dogged in her pursuit of an answer! Excellent service--would give 10 stars if I could.

Jamie S

Called on Thursday and spoke with a woman named Paupely. She has by far been the most pleasant and helpful person I've ever spoken to on the phone. She was very patient and answered all my questions very thoroughly.Went in to the store on Saturday and worked with a woman named Marianna, also very helpful. We ended up purchasing a bed and at no point felt pressured to buy, or even make a decision on the spot. Marianna did not try to upsell anything, which was nice. Our new bed will be here Saturday and we are both so excited to give this pretty expensive bed a try! Overall, this was a great experience!!

Moe Villeneuve

Our sales representative, Jeff, was extremely knowledgeable and very patient with all the questions we had. We spent about two hours in the store with him and never felt pressured. In the end he left my wife and I alone to discuss our decision and we ended up buying a bed. We are very much looking forward to the delivery.

Andrea Parker

As soon as we walked in the atmosphere was very relaxing and laid back. The girl that helped us out from start to finish made everything so easy not pushy at all. She very well explained everything about us and our new bed. I was very pleased with the first time experience.

Michelle Moses

We love these beds. We bought one 15 years ago , it was time to upgrade. We went on a couple of weeks ago and were told when the limited edition ILE would be on display. We came back on the 19th to see it. The purchase process was fast and easy. Also was able to arrange delivery on a Saturday.

ramona blake

didn't go their, did it all on line with a very knowledge young man

Beverly Murdough

The young lady, Danielle Wilcott that helped us was very informative and easy to work with. We never felt pressured. Thai is second Sleep number bed. Differently looking forward to a better nights sleep on new technology!

Kenneth Hardy

DO NOT BUY from the store in the mall. I purchased a floor model ILE Feb 02 2018(From Danielle, she is one ofthe nicest associates there) , was told to be at the mall at 5 or 530pm(Whichever worked for me) on the 25th of Feb to pick up the mattress. I arrived at 5, was told i had to wait until the mall closed, so i had to waste an hour of my life, at the mall. Upon getting home and starting to build my new mattress(which took me an hour), i found out I was missing the right side air chamber. So i had to sleep on the floor. I went to the store the next day, spoke with Steve(the big bad manager, he isnt very professional and very conceded) he gave me a new air chamber, exclaimed how impossible it was that i was missing a piece(even though i checked every box and piece that i got)and I received no apologies or sympathy for what had happened, or for sleeping on the floor. As i walked out i noticed the air chamber he gave me was a left side air chamber,(which i had already)and i needed a right side. When i walked back in(i heard steve speaking poorly of me and being frustrated) i asked why i got a left side and that i needed a right. Steve told me it would be fine and just to put foam in between my air chambers(because i just have foam laying around for the off chance i need to jerry rig a mattress. NOT TO MENTION ITS A NEW MATTRESS I SHOULDNT HAVE TO MODIFY ANYTHING TO MAKE IT WORK) so after talking with sleep number Cust. Support, they expedited a right side air chamber which arrived 2 days later (3 days sleeping on the floor total). I absolutely appreciated the kindness and sympathy that Cust service showed me in the very frustrated state things were in, and they were lightning quick to fix the issue and made me a very happy customer thus why i rate 3 stars. This store also told me they'd be shipping a new mattress top to my address, and after 2 weeks owning the mattress, I yet again had to call Cust service because no one ordered it. This is by far the best mattress i slept on, but the worst experience i had buying a mattress, and I don't bash sleep number at all, just this store in particular. TLDR; Dont buy from the Manchester mall location. Missing pieces, unprofessional managers, and lying about pieces getting shipped.

Luke D

Buyer Beware: I love the bed, got a memory foam m7 mattress. Only complaint is that I actually wish it could get a little firmer. but I keep it on 100 and its pretty good. My ex liked it soft and kept it around 50 so definitely good feature for sharing the bed. The reason I say buyer beware is that the delivery service was 1 or 2 stars, bad. Edson and Reuben showed up and started doing their thing. One of them spoke no english at all, the other one barely could. They began by dragging my old mattress across the floor to my spare bedroom, not cool. They didn't set up the old mattress in the other room, it was only a futon and it wouldn't have been too difficult. Anyways then they come in and begin to set up the sleep number bed. They start rudely just unplugging my things from outlets and plugging their own things in without even asking. They even turn on and start using my fan without asking at all, pretty rude, they also semi damaged the outlet adapter I have and the plug for the fan by crushing the bed up against it. The one who spoke no English was also picking/catapulting scraps of food out of his teeth with some kind of picking device throughout the experience. Then at the end they show me pretty much nothing except how the remote works, the one who kinda spoke english asked to use the bathroom, I said OK (At least he asked), he urinated, didn't wash his hands and then they left. Overall I like the bed a lot. The delivery service however was no good. Either lack of training or the company doesn't care but I would recommend to put the bed together yourself, I watched them and it looked pretty simple. Just set aside an hour on your day off. Hope this helps someone!

Brian music Halsey

The sales young lady was awesome. I was familiar with the beds, was just looking to upgrade. Great help and trying the beds. Will be back soon for the base. Thanks Brian

Marcy Ashland

No pressure sales people. They explain all the options on the beds. They give you time to think about your purchase. Explain the difference in prices and financial options. You don't feel pressured to buy the "best" bed with all the options. They help you in what you feel will be best for your sleep (and budget) .

Matt D

Store manager Lissany is truly an employee management should take note of! She is kind, knowledgeable and truly creates a no pressure environment. Great job Lissany,many thanks Matt & Tracy

Bonnie Roberts

Excellent customer service from the moment I arrived in the store on two separate occasions. The two sales associates I was lucky enough to draw (Mariana and Paupely) were efficient, knowledgeable, and very pleasant. Thank you!

Lee Janko

Excellent bed. Exceptional sales team. Honest and upfront about price and policy. Zero hard sell. Highly recommend Sleep Number and the store at Mall of New Hampshire. -- Lee

John Pinker

Shopped on line, Received a call shortly from Danielle who walked me through every thing. Even though I was not able to visit the Manchester store, I conducted my Sleep study on a sleep number and fell in love with it.

David Woodbury

My wife and I had a great visit and the young lady that took care of us was outstanding , and seemed to be very knowledgable in the system of how everything works . Thanks Danielle. DWW & MLW

Louise Palmer

Such a low-pressure sales environment, and so helpful! Thank you for helping us find just the right mattress, within our budget!

Jennifer E

Jeff at sleep number was kind, curtious, and had our comfort in mind when giving us knowledge about their product! I would give this store more stars if I could