Reviews of Portland Mattress Makers. (Mattress Store) in Manchester (New Hampshire).

Portland Mattress Makers

63 Reviews

47 Comments

Mattress store

777 S Willow St Unit J, Manchester, NH 03103, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Portland Mattress Makers, Mattress store in Manchester (New Hampshire)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Portland Mattress Makers

Sunday

12–5 pm

Monday

10 am–6 pm

Tuesday

Closed

Wednesday

10 am–6 pm

Thursday

10 am–6 pm

Friday

10 am–6 pm

Saturday

10 am–6 pm

Popular times

Sunday

10
11
12
13
14
15
16
17

Tuesday

10
11
12
13
14
15
16
17

Wednesday

10
11
12
13
14
15
16
17

Thursday

10
11
12
13
14
15
16
17

Friday

10
11
12
13
14
15
16
17

Saturday

12
13
14
15
16

Reviews of Portland Mattress Makers

Tracey Letitia Tullis

After checking out mattresses for a year and a half and trying mattresses at Portland Mattress Makers for 6 months I finally made up my mind. Portland Mattress was by far the best brand! I loved the fact that the folks there was not pushy and they always answered my questions and gave me plenty of time to make up my mind. Cassie The manager at the Manchester store on S. Willow St. was a gem, she gave me the time and space I needed. Let me tell you I mean it when I say I tried mattresses I am not exaggerating . I bought a bed in a box only to send it back, I tried another place in Gardner mass only to return that one. Not to mention a multitude of a mattress stores none of them compared to the comfort and support that I found at Portland mattress makers. And if it helps anyone out there. I recently had a back operation and was glad to come home to a comfortable bed!

Brian Costa

Recently bought a Newcastle Plush and are delighted with it. My wife and I bought a bed from Chilton Furniture and they recommended the mattresses of Portland Mattress Makers. We called Portland Mattress where Sandy Pickard was wonderfully helpful in determining which mattress best suited us. We ordered the Newcastle Plush and despite the long journey it underwent to our home in NJ the mattress arrived in perfect condition. Kudos to Sam Lewis for the sturdy packaging. It was well worth the additional cost to ship to NJ; we’ve never slept better than on this mattress. Would definitely buy again from Portland Mattress Makers

Laura Robertson

I appreciate working with a company and its representatives who are direct, helpful and want to make things work for you. I have a comfortable new mattress and so does my son. I am very happy with my experience. My shopping was quick, easy and straight forward. No pressure, no gimmicks, just honest help.

Lawrence Paro

Ordered a custom mattress for an antique 4 poster bed. It took some co-ordination and there were some glitches but in the end the mattress was delivered and is great. The people there are great as well.

Abby Lynch

My partner and I desperately needed a new mattress. We were of course dreading this process thinking of dealing with chain mattress stores because of sales pressure and poor quality mattresses. Then I discovered PMM. From the moment we stepped in, Cassie was incredible. Telling us about the product and then leaving us alone to try everything multiple times. The mattresses are handmade and the quality shows. We purchased exactly what we needed for no more than a chain would’ve charged. Delivery cost was great as well, they even took our old mattress and box spring! The delivery was so swift and professional. We couldn’t believe how quickly things moved from purchase to having this mattress and boxspring in our bedroom. And the icing on the cake, the delivery gentlemen brought us a handwritten thank you card and some local ME coffee! I had no idea such a dream place existed! I will forever be recommending PMM to everyone I know. Thank you from the bottom of our hearts!

leigh silver

This is the second mattress I've purchased through PMM and I could not be happier! My husband and I have tried multiple mattresses in between our first and second PMM mattress and have had issues with them all. ( mostly my husband has suffered from back pain with the others ) Out new mattresses has just the right amount of firmness and softness thanks to the skilled staff member who guided me through the entire process. I won't mess around ever again. We will always come back to PMM with any future mattress purchase!!!

Timothy Harding

I liked that I was never pressured and was give plenty of time to explore different mattresses. The staff was help and knowledgeable. The delivery was excellent.

Terri Port

We have been struggling to find a mattress that works for us. The team at Portland Mattress Makers was helpful in educating us on different materials and how each relates to comfort. Their delivery team was phenomenal! We had an issue with our first mattress and the staff was incredibly helpful and accommodating, arranging for a “no questions asked” swap! We especially liked the opportunity to buy local and all US made. We’d definitely buy from Portland Mattress Makers again!

Paula Paciulan

I’m very happy with my new mattress. Delivery crew was great and came on time.

Lisa Pope

We recently went into the Manchester store and were very impressed by the friendliness and helpfulness of Cassie. I really liked all of the the options that they had. There were many mattresses to choose from in all different price ranges, but not too many that we felt overwhelmed! To our surprise, we even left with an adjustable bed (we were not planning on this, but love it!)! Delivery was right on time and the gentleman were in our house for no more than 5 minutes. Everything was very professional and we are so happy that we decided to go with Portland Mattress Makers and not one of the bigger, well-known stores.

Ann-Marie Morin

Love my mattress! Firm softness. It’s great. Your delivery men were very professional and did a slendid job. Great experience and spread the news with many people who have helped me move.

Lynne Zervas

The saleswoman was very helpful, answering our questions. We tried all the beds and the even a few pillows. She was not aggressive and let us make our decisions. We have only owned locally made mattresses for the past 15+ years so when it came time to replace the one we had, we chose a vendor near us. We've had our new mattress and pillows for almost a month and are very happy with them

Michael Gilderdale

Absolutely love these mattresses. Awesome quality, great price, made in USA. Safe quality materials. Perfect!

Deb Coon

Best mattress I have ever owned. It is well made and extremely comfortable. The best thing is I purchased the type that has a pillow top on both sides so I can actually flip it which is impressive as these types of mattresses are hard to find. Everyone from the retail store to delivery was knowledgeable and friendly. If you want to support your local business AND get a quality mattress I highly recommend Portland Mattress Makers!

Tami Najim Elwell

We had a great experience with Portland Mattress Makers. We returned our first mattress because it was too firm and they quickly replaced it with new softer mattress of our choice per their return policy. We were also treated very well by Cassie at the store with all of the transactions. She was very knowledgable and friendly and was eager to satisfy our customers needs. Thank you to you all.

Nancy Bernard

Thank you Alex and John, you were both beyond wonderful today delivering our mattress and box spring!!! 1. You arrived at the promised time we selected for our delivery. 2. You were both so pleasant and professional. 3. You set up the mattress and box spring and took away the trash. Thank you Portland Mattress Makers. You're lucky to have such dedicated employees.

David Parker

Our sales associate Cassie Elwell went above and beyond to make our mattress purchase exactly what we wanted and she saved us over $700.

Peggy Burkhart

From the sales service to delivery everything was exceptional! We purchased the Belgrade and it is by far the best mattress we have slept on. I also would like to mention the personal touches; a signed thank you card from the employees who made our mattress and a pound of their very own coffee as a thank you for being a customer. Outstanding company!

Julia Bailin

I have used Portland mattress makers a couple of different times now to get custom-sized mattresses for antique beds. Their selection of different types of mattresses is incredibly varied, but not too many options as to be overwhelming. My sales person Cassie was extremely knowledgeable and helpful, even taking photos of mattresses in the showroom to help me get a better sense of them “in real life” without the need to leave home. I was very particular about some of the specifications and she was able to help me with every single question, always patient and full of useful details in her responses. The mattresses were just delivered, and the delivery crew was clean, masked, and super friendly. They even showed up with a thank you gift, a bag of custom brewed coffee from our local coffee roaster, which totally made me smile. What a nice touch. Thank you so much for being a shining example of why we should all shop local!

Scott Whittemore

We recently bought a new mattress, three new frames and bunkies. Quality stuff as always from Portland Mattress Makers in Manchester. Shout out to Alex and Chris who handled the delivery and were timely, professional and great to work with. We'll always turn to Portland Mattress when it comes to beds.

Hal Schaefer

Very easy shopping with sales people that knew the products. They did not push but rather gave us the information we needed to make an informed choice. We needed a custom mattered for an antique bed and they could do it as if they did it on every purchase. I highly recommend Portland Mattress. This was among my best shopping experiences.

Rick Silva

Friendly, courteous, and helpful service. Portland custom made two mattresses for our 50 year old hi riser bed. The mattresses were narrower than a std twin and we could not find replacements anywhere else. Perfect fit. Very comfortable. They also made two mattresses and box springs for a twin bed set. Thank you, Portland for great service and a great product.

Amy Chervincky

This family owned business delivered exceptional service from initial shopping visit to final delivery and set up. We wished we bought the mattress sooner! Fantastic sleep with the recommended pillow as well. We bought a King mattress that requires no box spring and mattress cover. Cassie was a pleasure to work with at Manchester location. Finally, a business that goes back to the basics with exceptional customer service, quality products at reasonable prices. You get what you pay for and support local New England made products. We will buy from them again.

Michael Delahanty

My wife and I received wonderful customer service from the moment we walked into the Biddeford store. The representative answered all our questions, we selected the perfect mattress for us based upon her insight, and then she managed a flawless delivery date and time. The experienced could not have been better!

Gillian Reeve

Great experience at every step! Wonderful experience in the store, our sales person was very knowledgeable in helping us choose the right mattress. The delivery people were fast and very professional. And the mattress is amazing! Will definitely recommend them and buy again.

Debndoug Vermont

We are so very please to write this review. Cassie in the Manchester, NH store was super fantastic to work with. She helped to facilitate our order and followed through with every step, including notifying us on all accounts. She is a huge asset to this organization. Our order was ready on the due date and in these covid times with delays we were very impressed!! Since our mattress is for our boat we have not slept on it yet. It's looks very inviting and we can not wait for the season to begin. We also want to give a huge shout out to all those working behind the scenes, excellent and professional service. Thank you!! The Fisher's

Kate Harrington

Our experience at Portland Mattress was wonderful. Catherine was very well informed and professional. She took her time to answer our questions, and worked with my fiancé to coordinate the lowest cost to us, even when we decided to pursue a 30 day exchange for a different mattress. We are so pleased with the fantastic customer service and a great mattress.

John Durkin

Our sales person was great, no pressure. We shopped another store the same day, what a difference. Delivery 2 weeks later in a 2 hour window, came the first 20 minutes! We were very pleased and so far after 4 nights love the mattress and box spring.

Frances Ferrari

Have been very pleased with my mattress. It is the most comfortable I have ever had. Cassie was very helpful, courteous and friendly. She followed up after delivery to make sure everything was good! Especially liked working with a local company instead of big box store.

Lisa Harter

Everyone I dealt with at Portland Mattress was extremely personable and helpful. As we all know, it can be a challenge to get good service these days but PMM delivered great service and a great bed. We love our mattress.

Craig Holland

Overall a great company to buy from. Woody was exceptional helpful in the Manchester store. The delivery crew was prompt and effective in setting up my bed frame/mattress. Even Sam in the customer service department was quick to resolve any issues I had. If you need a mattress, this is the place to go!

John Czachor

Cassie at the Manchester location was excellent. She answered all my questions and was patient with me. Took care of everything. I had a problem with height of box spring once mattress was delivered and she arranged for a different one in no time flat. Great experience, great personnel, great company!

Peter Orbeton

Cassie in Manchester assisted with my recent mattress purchase. Sebago Lake Plush - very satisfied.

Bill Hamilton

We ordered two mattresses in Manchester. The whole experience was efficient. Order was on time, pickup was convenient and easy. Mattresses are great. We will be back when we are ready to replace other mattresses.

Barbara Maloney

This is the second mattress we have purchased from the same location in two years. They were very patient the first time around and by the second I knew exactly what we wanted so it took minutes to purchase. The staff was able to pull up the previous information and then arrange a delivery date to our second home. It went so smoothly!

Paul Veilleux

Purchased an Acadia king size mattress to replace our old queen mattress. Staff are wonderful to work with; helped us customize our sleeping needs. I had severe back pain for 5 months prior to this purchase. We've slept on our Acadia for 4+ months now and I'm 100% pain free! This plush model offers more than plenty of firm support. The "Embrace" bed frame is top notch for our bed. Also, our dog had an accident on our new bed; luckily we had already purchased the SlumberCool waterproof mattress protector; an excellent piece of insurance to protect our investment. We are new customers to Portland Mattress and will be returning for life!!

Ashley John

I woke up this morning and my back didn't hurt! We love our new mattress! Delivery was great, they were on time, efficient and polite.

James Lucido

The sales person was very helpful and easy to deal with . The mattress is very confortable , we love it.

Portland Magazine

What a fantastic business. Every employee at Portland Mattress Makers is personally invested in the finished product. Best sleep ever on the mattresses ever!

Lynnae Day

We love our Portland Mattresses! The ordering, delivery, and quality are all top-notch.

Stephanie Lindvall

Great customer service and quality dependable product that they stand behind. Still, months after my purchase I continue to be pleased with the mattress, comfort and wonderful night’s sleep!