Reviews of Mattress Firm Dixie Highway. (Mattress Store) in Louisville (Kentucky).
Mattress Firm Dixie Highway
5346 Dixie Hwy, Louisville, KY 40216, United States
Description
Information of Mattress Firm Dixie Highway, Mattress store in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Dixie Highway
Sunday
10 am–6 pm
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–6 pm
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Reviews of Mattress Firm Dixie Highway
Our sales associate Antoine was absolutely fantastic! We had been to other stores before coming to Mattress Firm and was smothered by other sales persons. Antoine gave us breathing space to talk, came quickly when needed and answered all our questions when asked. I wish I could give him more than 5 stars. He was friendly , professional, and so courteous! My husband and I are both happy with our experience. We can't wait for our mattress to arrive in ONLY 2 days!! Thank you Antoine and Mattress Firm!
Max was fantastic! He was very knowledgeable & explained everything in depth. We went in there with a limit to spend & ended up buying a mattress 4x our price range, but very close to the price we wanted to spend. Max was able to give us a tremendous deal, so we took it & ran! We will be sure to recommend Mattress Firm to anyone looking for a new mattress & we will definitely return for any future purchases!
I was greeted by Antoine at the door who was very friendly, knowledgable and patient. He ensured that I was aware of all bed options, including trying out the various models, pricing (within my stated budget), accessories and subsequently financing. What I thought would be a daunting experience actually turned out to be very pleasant. So grateful I chose to go today as I definitely received 5-star service from beginning to end!!
Terrific purchase experience with friendly, reliable and true-to-their word staff. Very pleased with the process from determining what was best for our needs to the delivery of our bed. Timely, professional, fair price for a superior product. Thanks very much, Mattress Firm of Elizabethtown!
Great experience purchasing two mattresses and frames. Mike really listened to our needs and was able to get us what we came for. A+ customer service
Visited the store to upgrade to a mattress to really get it right, with Sales Person Jeffrey professional understanding of my need, I GOT IT RIGHT, my temperpudic firm memory foam mattress is my need. I'm totally satisfied! Thanks Jeffrey 👍 …
Antoine was great and very knowledgeable. He asked some great questions to help me narrow down what I was looking for. Gave me a great deal as well.
Jamie was very helpful with helping me choose a mattress. And I love it that they will take my old mattresses when the new one is delivered.
Bought a new mattress today! Highly recommend this place! They were super helpful and can’t wait to try out the new mattresses!
Jeffery, Madison were very friendly. Jeffrey was an amazing help. We are and will be repeat customers.
Antwone, was very knowledgeable about mattresses and how to get a great night’s sleep 🛌. He convinced me while type of mattress was best for the way I like to sleep. At the end of our transaction, he sold me a product, within my budget that I will be happy with for the next 10 years to come. Thank you. …
The purchase process was seemless thanks to Antoine!!! He was amazing! He did not have a "salesman's vibe" but was genuinely concerned and understanding what we were looking for and getting us the best value for our money. Thank you Antoine.... This company should definitely appreciate and reward the exemplary customer service that you provide to your customers!!!
Antoine was extremely knowledgeable and helpful and we would not have been able to make our decision without his help and expertise.
Antoine was very helpful. He was a wonderful sales person and didn’t make us feel pressured to buy a mattress.
The salesman was very professional and nice and he took time to help me from the time I walked into the store and he didn’t rush me to buy anything
Needed to get a mattress quick and the agent Max was very helpful and professional and took time to help with my situation. Would recommend to anyone.
Came into the Mattress FIRM Dixie Highway store Very tired and Frustrated from too many years if hard work and Very little sleep. The super star Staff step by step directed me to the mattress that was right for me... Now I may even Run For President... hats off to Antoine and Max
Thank you, Antoine for your assistance! Perfect mattress for my vacation place! Deeply appreciate the delivery service!
Alyssa was extremely knowledgeable of the products. She was not pushy on selling anything and extremely pleasant.
What a remarkable young man that helped me. He is knowledgeable about mattresses friendly and caring.
Max was very knowledgeable and helpful in the purchase of our mattress. He didn’t try to push anything on us that we didn’t need. If you’re in need of a mattress, go talk to Max at Mattress Firm on Dixie Hwy.
We went in and told him what I wanted and he more then delivered. Very happy with what we got and can’t wait to sleep on it
Sales manager Jon B was very helpful and knowledgeable with our bed purchase.
Caitlin was very attentive and patient. She listened to the features we wanted and tailored what she offered to meet our needs. She offered mattresses in different price ranges, and answered our questions about materials, firmness, and durability. They didn't have the items we wanted in the store, but they are shipping them to our door at no extra cost. They also offer a military discount. We would absolutely buy from this store again.
They were very professional and polite and helpful using an analysis tool to help us determine from different types of mattresses.
I got what I want, At a good price.
Will be going back soon.AJ my sale.Man
Look him up. Thank you.
The salesman Antoine was very professional and knowledgeable about the products on hand in the store and elsewhere.
Excellent customer service. Walked right in to an extremely welcoming and helpful experience. Mattress Firm on Dixie Hwy was the first stop that we made in our planned day of mattress shopping. Fortunately for us, it was the only stop that we had to make that day... The sales person Michael took care of us beyond expectations. He was able to answer all of our questions with honest and informative detail. Amazing experience, extensive selection and competitive prices. Highly recommended for anyone that has been considering a new mattress purchase.
Justin was great! He gave us all the information on the mattresses we were interested in with no pressure to buy. He was very informative and he took time to listen to our needs. It was an awesome sales experience. We highly recommend you go see Justin for all your mattress needs.
Caitlin, the sales reo was friendly and professional. She took the time to listen about what I was looking for and then made recommendations on what might fit my needs and budget. She found exactly what I wanted and at President's day sale prices!
My experience was very inviting, very welcoming and very attentive I was treated with respect, I was giving the time I needed to make my decision and the help I need to make my purchase. My sales person was Antione , I was a first time shopper there that day after being at six other stores that same day and Antione made my experience very easy and explainable in a matter of the first 5 minutes to help me make my purchase l won’t hesitate to shop with them again … a satisfy customer C.Cox
I’m very happy with my recent experience at Mattress Firm. My salesman, Andrew Pesetsky, was awesome. I knew what I wanted and he helped me find everything. He told me about some things I wasn’t aware of and that just made my experience better. I can’t say enough about Andrew or the quality bed I purchased.
Friendly, knowledgeable associate, small but nice selection at the clearance center on Dixie HWY. I knew what brand and firmess I wanted so quick purchase and delivery setup. Very happy with the transaction
I am really thankful to have stepped inside of Mattress Firm today. Mikal provided me with a variety of mattress options and thoroughly explained what my financial responsibility would be if I chose the financing option. Kaitlin was super nice and also very friendly. I recommend this place to others who are seeking a quality mattress at an affordable price.
Andrew was an awesome salesman he was very patient and didn't lie like the other salesman at 2 other locations tried to.. other salesman didn't know anything and got mad when I knew stuff they didn't. I did my research heavily and it is possible to get a good deal on a high quality mattress here. I would only go to this location though.
Caitlyn was very helpful, professional and nice. She was able to help us find a good mattress in our price range and let us know if this mattress didn’t work out for us, we have a 160 day try it out deal. We’ll definitely see Caitlyn for our mattress purchases in the future!!
I had knee replacement 10 days ago. The associate that helped us was very professional and nice. Not pushy. Answered all are questions and helped me find the perfect mattress for us. I highly recommend mattress firm.
Mattress Firm is the only place I will shop for a mattress. The employees were pleasant and actually listened to me instead of trying to sell me something I didn’t want and I got what I purchased the same day.
The guy working was nice and friendly.he took his time and went over everything with me.he even made sure I got all the discounts they had.
Great experience and great deals . second time there so repeat customers
Andrew helped us pick our new bed and got everything set up for the very next day. Plus the deal he was able to come up with to get us the adjustable frame and mattress was sweet! Now we’re sleeping on luxury and feeling great when we wake up! It’s that nice!
If you’re looking to buy an unbelievable mattress from the most knowledgeable sales people in the game, look no further! Mattress Firm is where you need to go! Make sure you talk to Alex or Carson! They are great at making you feel comfortable and making sure you’re getting the right mattress for the best price! My husband and I left there feeling so amazing about our purchase! We got our dream set up for a great deal and we can’t wait to spend the next 15 years or more on this mattress! Thanks Alex and Carson for making this happen!! 😁
Went in with the intention of just looking around and to compare prices with other mattress locations and ended up walking out with a great deal. The sales rep, Michelle, was phenomenal in her approach to help me. She explained different mattress feels, what to look for as far as longevity, and had a very nice welcoming personality. The store was neatly setup and easy to navigate through. Overall I really enjoyed my shopping experience and definitely recommend this location to anyone looking for a great mattress deal.
We came in yesterday with the intention of only looking. We were greeted by a very friendly associate named Mikal Smalls. He was happy to show us all of the options he had available and answered every question I could think of. He was very friendly and pleasant to work with. He didn't ever get annoyed by my questions and indecisiveness. He was so friendly that even though we had just gone in to look, we ended up purchasing a very nice Mattress and adjustable base that we'd originally had no intention of even looking at.
If you go to the Dixie Hwy Mattress Firm ask for Mikal, you won't regret it.
Mattress firm delivery personnel were awesome! Kind, polite, and professional. They set up my bed and answered all of my questions. Highly recommended.
Michael was great he made sure that I paid the price that I wanted to pay. He stayed right in my budget in didn't over and didn't try to pressure me into paying for a higher price mattress. I would highly recommend him to anyone.
Mattress Firm was Awesome. Sarah was fantastic , She answered all our questions and listened to us. She knows her job very well. Will definitely recommend Mattress Firm to anyone.
Good buying experience, and Joshua and Chris were fast and efficient at getting the platform delivered and set up. They even arrived much earlier than the projected time.
Justin was our salesperson. He was very kind and listen to what we wanted he didn’t try to sale us something else just to make more money. Got what I was looking for at a great price.
This is the best place to come if you need help INVESTING in a good mattress. The workers are super friendly and are good at breaking down the prices and budgeting what would be good for you personally. Scott and Michelle are doing a wonderful job! thank you so much to them for helping me find a mattress and base that I love and got for an INCREDIBLE price!!! they were very patient and very informative, had a lot of knowledge of their products they had to offer. couldn't of had a better experience!!! (:
I needed one caster for my bed frame. Every mattress store I called told me I would need to buy a new frame because the casters was not available separate. The manager at this store not only helped me with the one I needed but gave me a whole set of 4 to assure my bed sit level and didn’t charge me nothing for them. Great customer service!!
Max, the sales rep was very helpful. I enjoyed the conversation we shared.
Very friendly and helpful staff, gave me every discount possible.
Very friendly staff. Very helpful and knowledgeable. No pressure to make purchase.
Michelle was an absolute pleasure to work with. She was extremely friendly and did an excellent job educating me on all of the available mattresses. She helped me find the perfect fit and then took the time to make sure I got a quality pillow as well. I will be recommending all friends in need of a bed upgrade to Michelle in the future!
Great salesperson. I informed him what I was looking for in a boxspring and he showed me exactly what I needed. Very professional. Great asset to store!
Very friendly people. We told them what we wanted and they jumped right in and found us what we wanted. Highly recommend them.
Very nice clean store Michael was very nice positive had a lot of patience and help me choose the mattress of my dreams .His manager was very nice also. They both seem to be very concerned about what was going to meet me and my husband need as far as in mattress was concerned
It was a great experience finding comfort in our home
I've been a customer here at Mattress Firm for a few years now, and let me just tell you they are so good at making sure that my needs are attended to. They possess excellent customer service and I love all of my purchased items from the pillows to the brand new mattresses that they showed me, because of the fact that I don't have a truck they also provide me with delivery of my items I really appreciate all of their help and I'll be sure to choose them in the future. A special thank you goes out to Michelle & Scott, at the Dixie Highway location for going above and beyond the grain to assist me and my family
Great customer service, told Mikal what I was looking for, he didn’t try to make a sale instead he answered every question we had. Found a mattress we liked and the knowledge Mikal had sold us both. Will definitely shop there again!
Had a great experience here. Walked in knowing exactly what I wanted, salesperson listened and got me exactly what I wanted AND for the price I wanted. Would highly recommend coming here and checking out what they have before going elsewhere. Alex was a great help and if you can, ask for him when you go.
The sales people were very understanding and knowledgable about everything we wanted to know. They helped us find the right bed and for a good price. This is the first place i would recommend to anyone shopping for a mattress.
Mikal was very nice and professional! He helped me figure it all out! I also got a great deal with the sale! Thank you!!
The buying process was fast and efficient, however the delivery of the bed we order is 6-8 week inventory constraints. Let’s hope they don’t shut everything down again!
Worked with Michelle here to buy my bed. She was super friendly, the best price I was able to find anywhere else for my queen pillow top. They have earned a lifetime customer in me.
Bryce Newton provided a stellar experience for us. He went above and beyond to meet our needs. I would highly recommend him and Mattress Firm to friends and family. 😊 …
They were excellent with us! They took time to understand our needs and help us pick the perfect matters! And they saved us over $500 dollars In my opinion Nate and Alex are the best ever! Check them out!
The experience at Mattress Firm was incredible after browsing other mattress locations this one had the best to offer along with the better assistance. I do recommend this Mattress Firm especially if you're planning to upgrade whatever you're sleeping on. Michelle is a wonderful person and did a wonderful job with helping me select my choice if anyone plans on finding new Mattresses she is the perfect one to help you.
Everybody is so friendly and you pay on your mattress until you get it out. They also deliver as well. Michelle I think that is her name is the most friendliest one I know. I will definitely recommend them to anybody. If I ever need another mattress I will go to them and only them. Love you guys!!!!!
Great customer service. Didn’t try to sell me the most expensive mattress and explained the difference in price and quality. Purchased and picked up the same day.
Delivery was on time. They set up my mattresses and took my old one. The guys were nice and quick.
The salesman was very knowledgeable and helpful.
Josh and Matt @ the Bardstown road store were very courteous and professional. They answered all of my question with knowledge. The financing can't be beat . They go out of their way to make it work for your budget and benefits your need. I will tell all of my friends about this store and the service they give.
Its amazing he was very polite n kind i wish that all salesman were this way it would be a better world
My husband and I worked with Scott he is so awesome! I haven't slept in a bed in almost 2 months. He helped us find something on a budget and got us a credit line when others said we didn't qualify! Scott if you read this thank you to the moon and back! I recommend everyone stop in if you need a bed! <3 <3
shopped around and this is the best deals and service in town. financing, warranties and prices that beat all. guy there made everything very comfortable and explained everything in a way I easily understood. excited about my new bed
IT WAS SO NICE!! The rep was so knowledgeable about all the mattresses and helped me pick the best one at the best price!!
Michelle and Scott are a great sales team. Very knowledgeable and patient. Tailors purchase to your specific needs. Lots of options offered. No pressure sales. Very professional. Highly recommend.
The store was very clean, my salesman Andrew P was very helpful in finding a bed perfect for me. Total visit was only about 30min, would recommend to all my friends.
Went to mattress firm never bought a bed in my life. when I walked in the mattress firm team was already ready to help me. they helped me find and pick out a bed really fast. they have tones of bed to choose from.
Awesome service, once we found the mattress we wanted it was SO easy and SO fast, hands down 5 out of 5! Very pleased customer!!
Alex was very helpful! No pressure to buy. Covid-19 precautions in place. Great deal on a King mattress.
Quick and easy service, could use a better delivery system of i didn’t get someone to help me today I would of had to wait 3 days but the shipping is free other then that exceptional service by the sales rep He knew what he was talking about he showed us different options within our budget and getting me out the door with quick friendly service
We were so excited about the customer service we received that we are writing our review without even getting our mattress yet!! If you're in the Dixie Hwy. area (even if you're not) you need to visit these guys for your next mattress purchase! Thanks Scott, Brad & Josh!
I wasn't sure if they would be over priced, how ever I called he was able to give detail information about pricing, pickup and price was better than other places I called. Not only did I get everything I wanted. I had a situation and he nocked it out the park with service and discount. Thanks so much.
This place is amazing! I've been hurting for so long and didn't even know it was my mattress that was hurting me! Scott found me the right mattress with no hassle and no sleazy sales tactics. Thank you so much for your help and I will tell everyone about mattress firm :)
My experience at this store was absolutely phenomenal. Scott the mattress king and Michelle the mattress queen are absolutely amazing. They were so helpful and beyond friendly. I would absolutely recommend this store to everyone.
My experience here at Mattress Firm was a great experience. Scott and Michelle were very friendly and helpful. I would recommend Matress Firm for all of my friends and family.
The experience was great and Michelle our sales person was very knowledgeable and patient.
Salesman Andrew Pesetsky was awesome. Got what we wanted and alot more. Definitely worth going into store and talking with them instead of online .
Very nice place customer service was one of a kind and tremendous and I recommend Justin to everybody and mattress firm is terrific and amazing.
Customer service. Evan asked two questions and got me the bed I preferred, in my price range, with the ability to transport for my convenience. Very pleased.
Scott is awesome, and super helpful! All the guys up here were super helpful and nice. I really enjoyed the experience, and I love the new mattress I'm getting. Great experience!
We walked in and were greeted immediately. The prices were right on. No hassels from the sales staff. Very friendly and helpful. This is my 2nd purchase from Mattress Firm. We will be back.
Walked in and Steven walked me through different mattresses and their strengths.
Sales Representative Michael was engaged, courteous, informative and very helpful I haven't had service like that in years.
Mattress firm was fantastic! Michelle and Scott were amazingly kind and got me a great deal! Will send all of my friends and family to them!!!
Really helpful staff and helped load my mattress and box spring in my truck. A quick in and out experience and great prices.
Love the store!! Scott Taylor was very helpful and informative. Listened to our needs and found us the perfect mattress and adjustable base!!!
Sales person was very nice and knowledgeable and store was really clean
Today was first time I ever visited this store store oh my god did I get a great price on everything that I need because I have health issues I will not receive my order until June 19th I pray that I am getting what I bought I really need this bed and it is everything that I dreamed of having crossing my fingers wish me luck
This was my first visit here at Mattress Firm. The worker, Scott, was very helpful with suggestions and staying in my price amount. He was not pushy and trying to sale up. Thank you for assistance.
My husband and I walked into the store and we’re helped immediately. We love our new mattress!
Great customer service. Took time to go over all the beds to find the best match for us
I LOVE mattress firm. Great customer service, the mattress king is so friendly and knowledgable about prices and different mattresses. I recommend everyone to come here and I love my mattress!
I like the customer service at mattress firm on Dixie Hwy. The associate was very helpful and considerate, he helped me make the right choice on the mattress I liked best.
Mattresses are soooooo expensive now. I left without purchasing anything
Mikal was very nice. Non-aggressive when selling items and we felt like the bed we chose was perfect for us.
Fast and friendly service help me decide on a mattress set in my price range. Thank you
I would like to take this time to thank your team for all their hard work
Your team was very knowledgeable in the product of interest.
I found your prices to be very reasonable.
I will gladly advise family and friends to shop here
Mattress firm has been an amazing experience. They were so helpful, and not pushy like other mattress stores.
The manager was on duty when I went he was nice answered all my question and i tried out all the beds and he help me find the prefect bed I was looking for just by me telling him what I wanted. The manager name is Derek H
The salesperson was knowledgeable of inventory. Very courteous and made you feel comfortable. Prices are fair.
We had a very satisfying experience today buying our mattresses.
Bought what we needed.Salesman was very helpful and knowledgeable.Also , persuasive.
We made a good deal.So did he
Every time I go in there the employees are so nice, I will go again soon I need a new king size mattress, thank you guys for being so awesome!!
Very friendly and knowledgeable managers. Extremely happy with my purchase and the service was 5 star.
Mattress Firm is awesome! Scott was very helpful helped us pick a great mattress and some awesome pillows!!
Caitlin provided great customer service and product knowledge.
That sales lady was very helpful. I will buy another mattress here.
Wasn't even there 10 minutes! Told the sweet lady what we wanted and the price we wanted to pay and boom she had us in and out and very happy!
Very helpful, friendly and applied military discount on top of store discount.
Mr. Smalls was great with customer service and education on needs. We are looking forward to better sleep now!
Most awesome store!!!! Have purchased here several times before. The mattress pads are excellent!! Will definitely be back!!!
I bought the Simmons Recharge Firm. Salesman Scott was great. No pressure at all. He took care of everything.
Fast and knowledgeable service
The Young Man that waited on me was great,and gave me a great military discount,he deserves a five star!!!!
They have awesome mattresses. Good employees. I will make sure to tell my friends about this plac! I'll be comin back for another in the futre!
My best friend referred me to this place! I had an amazing experience! Scott the mattress king really took care of me.
Very helpful priced reasonably and got me just what I needed. And they also loaded it for me!
Some of the Best customer service in town. Don't go anywhere else. I got a great deal
My buying experience was easy and I am enjoying my king mattress!!!!!! 😍😍 …
Nice staff. Add showed items at one price but it was the bait and switch deal. Disappointed.
Finally got my mattress and box spring. The delivery guys were in and out, set it up and out the door.
Great experience during this Pandemic. Thanks to the salesperson Mike. Thanks again.
Very positive experience. Staff very knowledgeable and helpful.
Mikael Smalls was a good help&wonderful service!!!!! Great deals....Thanks
Excellent customer service. Above and beyond expectations. Would recommend to anyone.
I had a very nice experience today at Mattress Firm.
scott was great, my new bestfriend. Got a great deal on mattress, great place to buy.
Evan Did Amazing job. Very helpful. Was most pleased with the service
Great customer service, love the price. Thank you.
Very great customer service from Scott. He was also very informative and knowledgeable.
Michelle took great care of us. Looking forward to my new mattress :)
Great professional customer service, very detail on product.
Wonderful service! I got an AMAZING deal on my purchase.
Great experience with Alex and Tom. I love the mattress.
Very nice service and sales person thank you so much
Michael was great and attention given to us was great
Great place to get good deals on mattresses.
Prices kind of high and needs better costumer service
I LOVE MATTRESS FIRM THE WORKERS ARE VERY FRIENDLY! THE PRICES ARE VERY REASONABLE.
Great mattress deals and friendly helpful staff
Quick and to the point told the gentleman what o was looking for and he guided me to what I ask to see
Antoine very profesonial and caring associate
Good service. Pleasant sales person.
Very professional, and honest. Great salesman.
Michael provided excellent service!
Great person helping, Scott was awesome. Deal was great.
Excellent customer service. Very friendly employees. The chickens are awesome!!!!!!
The place is awesome and a very friendly atmosphere. Michelle is outstanding.
Clean and the employee was super nice and helpful
Very nice and very great customer service Att
Very good
very helpful and great deals! Glad I came!
great people.
great price.
clean store.
The rep Justin was a great help
Amazing products. No pressure sales.
Very good experience durning this craziness of the virus
Great customer service!!!! Scott was awesome!
Expensive but high quality
great places,very nice people here great to talk to
Very helpful and friendly.
Quality products and excellent service.
Professional staff interaction.
Prices are too high for me
Aj was the best
Great experience great people
Nice customer service
Very nice and helpful
It was great
Very pleasant experience. Salesman was knowledgeable and awesome to deal with. Will definitely recommend to others.
Great experience!!! I would totally recommend mattress firm you will be completely content win you leave
(Translation) I loved the mattress I bought. And the attention was very good.
(Original)
Me encantó el colchón que compré. Y la atención fue muy buena.