Reviews of Mattress Firm Bardstown Road. (Mattress Store) in Louisville (Kentucky).
Mattress Firm Bardstown Road
3337 Bardstown Rd, Louisville, KY 40218, United States
Description
Information of Mattress Firm Bardstown Road, Mattress store in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Bardstown Road
Sunday
10 am–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
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Reviews of Mattress Firm Bardstown Road
Great experience! Had an old mattress and decided to start shopping. Talked with Andrew, he was terrific. Very helpful, very knowledgeable, no high pressure sales, just how could he help us. Delivery was a breeze, arrived on time, delivery team was friendly. So surprising when you get great service, I'll recommend Andrew and this store to friends and family.
My experience was very good overall. The mattress I decided on was the sterns and foster that was a floor model. The associate was knowledgeable and pleasant. We will see how delivery goes! Highly recommend so far.
Geoffrey helped my fiance and I find a bed. I am pregnant so finding the most comfortable bed for me has been a challenge. He was so patient and answered all of our questions. He was very kind and a joy to be around! 10/10 recommend this location. Go see Geoffrey!
Needed a small bed system in a hurry! Dominick, the sales professional @ the Bardstown Road branch was extremely helpful! Took care of my needs very professionally! Thank you Dom! Keep up the good work! Darrell Davis
I have been working with Dominic who has been incredibly patient with my never-ending clarifying questions. What incredible service! Definitely first class service. Highly recommend Dominic!
Billy is awesome. He made sure my elderly parents got exactly the right mattress. He was so great with them. Thank you!
Got a GREAT Memorial Day Sale Deal ! Mattress & Box Spring delivered as promised and are good for now, have to try them out. Andrew the salesperson is working with me to have the old mattress set picked-up that the delivery men should have taken with them. The Delivery Men were very professional and nice.
Andrew is great. He helped me buy via telephone exactly what I needed and get it delivered asap. This is my firsy choice for bedding, mattresses etc.
Called to find a king bed frame and they had one, and it was on sale. Success right there, but it didn't stop. From salesman Billy, got a no-pressure, friendly education on best beds with in invitation to try several. He struck just the right balance between friendly conversation and persuasive presentation. Left with not just the frame, but prices for the bed we liked best. We will be very likely to use this store to find our next mattress.
Was searching for split queen box springs, and after encountering delivery barriers via online sites decided to go to the nearby Mattress Firm store. Chris was very professional and courteous throughout. My initial choice was not available. Chris offered to research other possible options and send the information. He followed through a short time later with two good alternatives, readily answered my questions, then prepared the order for me. Really refreshing that he was highly competent and responsive, and he followed through as he offered to do! Very impressed and satisfied! Thanks for a reassuring experience!
Andrew exceeded my expectations for a mattress purchase that I needed on short notice. He set up a same day pickup at the warehouse and when I got home and noticed I needed a thicker mattress to accommodate my headboard and width, he did not hesitate to find me a better replacement of my choosing at a better deal. On top of that he called and set up my same day exchange at the warehouse! He totally went above and beyond excellent customer service.
Do not hesitate to visit this location for your mattress needs! And do not hesitate to deal with Andrew!
I just bought my brand new mattress from Randy. He was so wonderful to work with. He helped me with all my questions and clearly had a great knowledge of mattresses and things involving mattresses. He was able to provide me with information and answers so that I felt confident in my selection. Not only that, but he made me feel comfortable with the price of my selection, which was a wonderful surprise. All around it was a great experience and that was due to Randy.
The Mattress Firm sleep expert, Andy, treated us in a straightforward way, explaining the qualities of the mattresses we considered. He made it easy to make our choice.
The two men who delivered the mattress were efficient, courteous, and very helpful. We could not have been more pleased.
Jacques
Dominic is goated💯 best spot too get any mattress! …
Our salesperson, Antoine, was terrific. I always dread these sales experiences, but he knew when to help and when to let us look and think. He was helpful without being pushy. He made wonderful suggestions, and got us great discounts. He seemed to want to help us in any way we needed. We liked the mattress selection and understood the options. I would definitely recommend this store.
Randy was very personable and helpful! He worked with us and explained the detail in the mattresses! He made the experience so pleasant. The deal was great and we left with a good feeling of getting a quality mattress at a wonderful price. Thanks Randy for all your assistance!
Geoffrey was extremely helpful and was able to answer all of my questions and helped me pick the perfect mattress for our guestroom! Thank you Geoffrey for all your help!
Billy helped us choose a good mattress and helped us understand the differences between all of the different choices. We will be sleeping on our new mattress tonight and cannot wait to see what a difference it will make in our quality of sleep! Thank you Billy!
Geoffrey was really knowledgeable and helpful! We purchased a new mattress on the spot!
We had the best experience at this location! Randy assisted us and it was a very non-pressured, stress-free buying experience! He didn’t take us to the most expensive mattress or try to get us to get all of these extras, he talked to us to figure out what our sleeping needs were, what we were looking for, and gave us great options. I will definitely recommend this store to friends and family looking for a new mattress!!
Had a great experience at this Mattress Firm location. Antoine was extremely knowledgeable and helpful with us during our purchase and did a great job getting us the best mattress’ to meet our needs. I will recommend them to others and use them in the future when needed. Thanks for your help.
Randy was very helpful. He listened to what I wanted and gave me the best options in my price range. He was friendly and courteous. He even worked with me to find deals and discounts where he could. I would definitely recommend swing Randy at Mattress Firm. He will do a good job for you.
Randy was very helpful with his insight on the perfect mattress for my back and comfort level. My decision was very much influenced with his expert opinion. Great deal and very well mannered as well. Highly recommend working with Randy to get your next mattress.
Extremely pleased with my experience at Mattress Firm. Randy was so helpful and very knowledgeable about their mattresses. I told him the price range I wanted to stay in, and he found me an excellent choice in that range. All around great experience!! Thank you Randy!!!
Tyler was Incredibly helpful,kind and understanding. He helped me figure out what type of mattress best suited my sleeping style and found options that were within my budget. I explained to him that I had back issues and that my chiropractor suggested I needed a certain type of mattress... And that was from a conversation over the phone. By the time I got to the store... You showed me exactly what I needed allowed me to lay on the bed to get a feel of the comfort... And I was SOLD!!! Tyler's customer service skills and knowledge about these mattresses are through the roof!! Thanks again Tyler!!! You Are Awesome!!!!!!👍 👍 👍
We got two very high quality mattresses for the kids at a great price and the process was quick and easy. Randy was amazing and hilarious! Great advice on the best fit and we will definitely be back for our next purchase.
Randy at Mattress Firm Bardstown Rd. did an awesome job explaining the mattresses and the differences in each as for construction, quality, design and history of mattress company’s. He was very helpful as to helping us find what we were looking for. All around great experience.
What a great experience today at Mattress Firm on Bardstown Rd. Informative. Fun. And I feel like I got a great deal.
Randy is an phenomenal salesman with the primary purpose of making his customers happy with their purchase regardless of your budget. He willingly educated my wife and I which improved our purchasing experience for years to come. With a 4 month satisfaction guarantee/price match there's nothing to lose when shopping at mattress firm. Highly recommended.
Randy was very helpful and friendly. Asked me my budget and didn’t try to push anything over my budget. I told him about my back issues and his first recommendation was perfect. He got me in and out in less than an hour. He was able to save me more money by finding a returned mattress at another store, and gave me a deal on the box spring to try to stay closer to my budget. He made it to where I didn’t have to wait for 10 days by finding a box spring and the mattress in stock at other locations. He is even going to try to get the box spring to the store with the mattress so I only have to make one trip! Very friendly and honest. Can’t wait to get my mattress!
The shopping experience with Randy was fast and easy! He was very knowledgeable with the the product and what would work best for me. I got my mattress the next day which is very rare now. I would recommend this Mattress Firm for anyone!!
Billy was so great in helping me make my very first mattress purchase and made the process super easy. I can’t wait for my new mattress to get here and get some good sleep. Thank you Billy!
Great experience. 4th of July sales are great if you’re looking to upgrade your mattress. Didn’t feel pressure to get a particular mattress. Sales associate was very knowledgeable about the different types and responded to what we thought of a mattress and pointed us to the next one.
Just for buyers: if you are getting discount with sleeping items (like mattress protectors, pillows, etc.) look them up on Amazon before adding them to your total. You can save yourself 100+ on just taking the discount from your mattress base or something else.
Could not be more happy with this place! I needed an adjustable frame for our bed in an emergency yesterday(Sounds weird being an emergency, but wife needs head elevated). Having bought our mattress there in 2018, I called them first thing. Figured they know our bed so could help us. Alex was all over it!! He managed to find me a model at their warehouse. All the while he had customers in the store. He managed to juggle my call with them so smoothly I never felt pressed for time or neglected. He cut us a wonderful discount in light of our previous business we've done with them. Within 30 minutes as promised, I had a link in my email to pay. Clicked it, paid, went and rented a truck. Cut to the end, in about a 4-5 hour time-frame between deciding we needed this, and my wife lying comfortably(and elevated) in it, everything went perfectly, and I somehow finished this project 400-500 bucks under our budget with a more featured frame than I'd anticipated. Big thanks to Alex from Mattress Firm, and my 3 buddies who showed up on super short notice to carry and assemble. You all made my wife comfortable and me a happy man!!!
I came to Mattress Firm and was Blessed that I received such great customer service from Randy. The buying process was made simple and he even threw in a couple perks to sweeten up the deal. I recommend this company to anybody looking for a good bed to purchase
I had purchased one of those mattress in a boxes from a different retailer last year and was having back issues. Went in store for the first time and Randall was busy but still really helpful! Not pushy and had all the information I asked for. Would definitely recommend :)
Randy was extremely knowledgeable and helped me find exactly what I was looking for. I found a comparable mattress elsewhere and told him about it and he got me hooked up with the same type of mattress at a much better price. Go see him.
I had a very nice experience the person who helped me his name was Andrew he was very informative he showed me many different beds I was seeking out something very special he helped me find that he was very intelligent very polite very very nice person I commend Mattress Firm for such a great employee also they had many outstanding beds to choose from great experience
My Fiancé and I were in need of a new mattress, and Randy with Mattress Firm helped us pick out the perfect one for our needs. He helped us find the perfect mattress both for our needs, also while being conscious of our budget. We are very excited for our new mattress, and we will definitely refer people when we can!
The saleswoman at your store was delightful and very knowledgeable. The transaction went very smoothly and the price was competitive.
My only complaint is that the boxspring backing was torn off on one side when I took it out of the plastic wrapping. It will need to be stapled back on.
Very friendly and knowledgeable staff. Also nice prices
7:50 PM, Billy answers the call, “Yes, I got you.”
I thought and said we wouldbbe in and out, quick sale. This Gentleman sat and walked with my close friend for fort-two plus minutes after their listed hours. Eventually the decision was made tonight she has a bed in her new space.
I look forward to seeing you soon, thank you Sir. One of a kind, know this MFirm, Billy is a one off, shine on.
Randy was great. The product I wanted was not going to be available for a few weeks and I needed it ASAP. Randy was patient, kind, informative and we found a solution that worked out better than my original idea. All around great experience and I’m confident I will be resting well tonight.
Randy is awesome! I only came to check the mattress, he was so good with products and knowledge, I felt like since the moment I walked in he knew he was gonna sell. And he did a very good job. Thank you Randy
I went to this Mattress Firm and had a great experience. Alex Meredith was the sales associate and he displayed the utmost professionalism. He was knowledgeable of the products and guided my wife and I to purchase one of the most comfortable beds we’ve ever been in. I recommend Mattress Firm and recommend you buy from Alex!
The salesman was very friendly as soon as we entered the store. He listen to our needs and explained the different types of mattresses the store had and encouraged us to lay on them. He slap explained the different types of bed foundations. I would definitely go back there and make another purchase with him.
Very nice sales staff. As everyone else has said, Randy was wonderful and very knowledgeable. Way better experience than purchasing a mattress online, as I did previously.
We bought a mattress and frame from this shop. We are happy with our purchase. The staff member really helped us make a better choice by asking our requirement in detail. He was very kind and helpful. Later when we were loading mattress and frame in our car, he was very thoughtful and helped us by carrying heavy stuff and load it in the trunk. There were many choices available for different requirements.
Billy at the Bardstown Road location was very thorough and made sure we left happy. He was very kind and made sure we had all our questions answered.
Just bought a new mattress today, great service and a great price. Randall found us what we were looking for and at the right price, very knowledgeable, professional and I highly suggest going to see him for your next mattress.
I called looking for a box spring for our bed and Randy was very helpful. He found two twin box springs in their warehouse, got me set up to pay online and pick them up super quickly.
Alex was great! He assisted in helping exchange a mattress that I had originally purchased online that just wasn't working for me. He was courteous and sincere in wanting to help my wife and I choose the right mattress. I wish we had started with him from the beginning! Will definitely buy from Alex for future purchases.
I liked the service I received. Randy was friendly, personable, and knowledgable. He could read what is in the mind of the customer. I am extremely satisfied with the experience I had at Mattress firm at Bardstown road.
Alex, our sales associate, was one of the best salesman we have worked with in years. The last mattress store I shopped in we walked out due to the aggressive sales staff and lack of helpful knowledge. Despite being busy, Alex listened to our desires and concerns and pointed us to the perfect mattress at a great price. We have used two highly ranked online mattress in a box retailers in the past and been very disappointed, save yourself some money, and some back pain, and get yourself the real deal.
I was referred to Shawn at Mattress Firm by a friend who knew I was in the market for a new mattress. When I arrived to the store, he welcomed me as if I was an old friend, which was really nice. I laid on a few mattresses and couldn’t decide between two I liked. He helped me choose the one that was best for me. This was truly a “no pressure” buying experience and I’d refer anyone to Shawn!
Randy was incredibly friendly and helpful. I needed a mattress in a pretty specific time frame to accommodate an out-of-state move and he made what I thought would be a very complicated process very easy. Thanks Randy!
I had a lovely experience at this Mattress Firm. When you come in ask for Randy. Randy helped me pick the perfect mattress for me and he was very honest and kind. Easy to talk to and knows what he’s talking about.
Randy was the greatest. He was friendly and knowledgeable and just all around nice guy, helped with every question and concern we had. Highly recommend this location for your future mattress purchases.
Just bought a mattress from mattress firm and I couldn’t be happier with my experience. We went in only know we wanted a king size mattress. Matt helped us figure out what style mattess we wanted and showed us what would give us the most bang for our buck. He was very transparent which is rare in a sales person. He showed us the top of the line options, but also other good quality options that wouldn’t break the bank. He was very helpful and pleasant to work with. Thank you so much Matt!!
Oh wow mattress firm on Bardstown Rd is the best mattress store I've been to. Randy that was working there was a great man due to just the kind nature of his personality. Highly recommend this store for your future purchases.
I was in the market for a good mattress. I have driven past this store since its opening. So, today I decided to stop by and check them out. I was greeted by Randy and he helped me out tremendously. I bought what I needed and it will be delivered tomorrow! I could not have asked for better service. Thanks Randy!
Randall was very knowledgeable and helpful in my parents mattress buying experience. They even came out under budget for everything they wanted. Highly recommended!!
I had a great experience here buying my mattress. Randy was a big help on informing me about all my options and which mattress would be perfect for me based off of my preferences.
Randy is the absolute best mattress guy every !!! He's super sweet , hard working , and hilarious !!!! We had issues with the system on one day and came in the next morning the issue was fixed and everything was taken care of thank the lord for him he is a true blessing !!!
Great price and great service, I am looking forward to getting my new mattress coming with a free adjustable bed base. I shopped around and no one could come close to the prices I found at mattress firm. Thanks for your service Randy !
Great experience at Mattress Firm!!! They have a great inventory, 120 day sleep trial and 4 years same as cash. My salesperson was knowledgeable, answered all my questions and didn't try to talk me into something I didn't want.
Very helpful, and we are excited for our new mattress! With our mattress purchase, we got a free mattress protector and free pillow. Highly recommend checking them out and gettin your sleep situation right!
Billy was awesome and so so helpful! I highly recommend Billy and this store!
Randy was really good at just getting right to the business of finding the right fit for us. Mattress shopping has always been stressful for us and this is the first time it has been easy and enjoyable. Thanks again Randy!
When I went to the Mattress Firm Bardstown Rd. I was immediately waited on by Alex. I told him what I was looking for and my price range. He took me over to the mattresses an told me which ones I could look at and I picked one. He answered all my questions. He was very professionel and friendly. I would recommend Mattress Firm.
If you want the best person to save you the most money and get the best mattress for your needs, ask for Matt Allen at store # 3337 on Bardstown Road. He'll give you the best advice and cut every corner, possible to give you the best deal. When I was having a hard time with a numnut at one of the credit agencies, he persisted till he reached someone, who resolved the problem. He's bright, courteous, knowledgeable, and motivated on your behalf. Get him as your salesman before upper management grabs him, and you lose your opportunity.
You will also receive great service from Kyle Murphy at the 3337 Bardstown Road store for Mattress Firm. He helped me arrange the necessary details for a smooth transition in moving my new mattress to a new home. You can depend on him to be knowledgeable, courteous, and reliable.
Randy knows beds and he helped us pick the perfect one for our needs. We are so glad we can get one that is locally crafted (Indiana). We feel confident that when it is delivered, it will be what we want and if it isn’t we can make an easy swap.
Andrew is the best salesman in the game!! He was awesome and very patient with us as we searched for our perfect mattress....We are so appreciative and would highly recommend this company and Andy if you looking for a new mattress!!
Randy was extremely knowledgeable of selection products purchased. We are happy with dollar value of merchandise. Anticipating our week long sleep therapy adventure for future
Andrew was exceptional. He not only took great patience with the whole family in the store trying to agree on the mattress, he was able to work within our budget and get something delivered to our unit in Florida for us in the time frame we needed.
Very helpful and knowledgeable. Prices were great and helped me get exactly what I was looking for in the price range that I wanted.
I visited the Bardstown road store to finalize my purchase today and was lucky enough to be assisted again by Matt. All I can say is he truly is a man of his word. He displayed nothing but friendliness and professionalism from the time he said hello a week prior until a week later I came back in to make my purchase. I will send all of my friends and family to see Matt. I like the fact that he was patient and never pushy. Matt is awesome and is willing to take as long as it takes to find the right mattress choice for you. Thanks Matt my back thanks you. :)
Just bought a mattress last night from Matt at the Bardstown Rd location. He was awesome! There were several other people in the store shopping as well and Matt was the only one working. He was so attentive to everyone listening to what everyone was looking for and recommending mattresses to fit the different needs. Matt asked questions to find an idea of what we were looking for and issues we had with our current mattress as well as what type of budget we were looking stay within. We were being very picky as we had purchased a mattress from a different company 2 years ago and were very disappointed in the mattress and the customer service. Matt was so helpful and patient with us and really wanted to help us find a mattress that would be the right fit for us. If you are in the market for a new mattress you should definitely come see Matt at Mattress Firm on Bardstown Rd across from Costco!.
Randall was very friendly & professional. He made sure to understand our needs & suggested the best (not most expensive) base & mattress for our needs.
Randy was a helpful salesman. He was interested in working with us on the price and showed interest in finding a good mattress for us.
Randall was GREAT! He is knowledgable, efficient, and knows the right questions to ask to help you decide on a mattress. I HIGHLY recommend going to his location on Bardstown Rd.
Randy was the BEST salesman EVER... I really appreciate the service I was given he’s great at getting the job done. I didn’t think twice about my purchase Thank you so much for your service....
Wonderful store and shopping experience! Love our new mattress and pillows! Will purchase from again! Andrew was awesome!
Friendly helpful staff. There was NO pressure to push me to spend more. Very knowledgeable. As a side note.... I showed up in faded overalls and well worn work boots and received as much attention as a princess buying out the store would've. I definitely recommend this business!
Randy was amazing with my service. He helped me find the right mattress I needed for the right and amazing price. Thank you so much Randy.
The salesman was very helpful. Even though they didn’t have what we were looking for, he offered us the Terminology to use at the next place we look to help us find the best deal. Very helpful And knowledgeable without being pushy. Five stars for sure.
Very very good service. Bill knew his product well and was very respectful of our choices.
Randy was very professional and courteous. He met my needs and stayed within my budget. Best shopping experience I've had in awhile
Randall aka Randy took great care of my need for a queen bed I was buying for my daughter. Professional and funny. Great service.
Randy did a great job of listening to our wants and needs and delivered exactly what we asked for! I highly recommend him for your mattress needs!
Kyle Riley is a very attentive salesperson! There were two people ahead of us, but he made us feel very welcome by speaking to us when he had a moment while his other customers were reading or signing papers! Thank you, Kyle for getting us a great deal!
My husband and I came to the store looking for the perfect bed and Andrew guided us to find the best option for our needs, he was so patient to our concerns and finally we have a new bed!! Thanks Andrew for your excellent customer service and kindness.
Shawn was a great help, he was able to guide me into getting the absolutely correct bed/frame combination for me, while still saving me money. I feel comfortable knowing that I made a solid investment into something I will spend a third of life on.
Great customer service. Polite, professional and personable. Perfect transaction.
Man the guy was a great guy and he got me a deal
As soon as we walked in the store, Matt made it obvious he genuinely cared about what we needed in a new mattress. With price and credibility being questionable factors, Matt assured us he could help us regardless of these obsticle. He listened to our needs, did not try to over sell or swindle us in any way. I can not yet say much for the mattress, as i have not slept on it. But for an honest buying expierence, Mattress Firm has a great representitive, Matt will take good care of you.
I have never bought a mattress before earlier today was my first time ever!! Randall the new store operator helped me out very much with what I didn’t know what I was looking for but found anyway at a great sale price!!!
I recently bought a new bed here. The service that I received from Alex was absolutely top notch! I'm very satisfied and will tell all of my friends and family to purchase their new beds at that location with Alex.
I had a great experience shopping and purchasing mattresses from these wonderful salesman, Alex, Carlos and Derek. Will surely recommend. Thanks again for great customer service.
I would like to say that i had a great experience with Mattress Firm. I want to say thank you Matthew for making my experience so personal... he went above and beyond to find the right mattress for me, to ensure i was getting the best sleep. Again thank you !!!
Very friendly and knowledgeable. Personal and informative sales person. My wife and I actually enjoyed the experience of purchasing a mattress from this store.
Randy was great and funny! Really allowed you to look at options without hovering over you. Thanks for sharing this mattress journey with me, handsome 😀 …
My purchase was quick and easy. I needed a certain size mattress and they had it. Great experience!
They had exactly what I was looking for what was on their website. Thank you.
The Sales person, Alex was very professional, informative & kind. He was very helpful & kind.
Thanks Alex...👍I'm very excited about the purchase of my new bed... …
Ask for Randy he was so impressive and very helpful he goes above and beyond for his customers u wont be disappointed this was the best mattress shopping experience ive ever had.
The best mattress and good prices
Matthew Allen is most pleasant sales person. He was very personable, knowledgeable and he helped me buy the best mattress ever!!! Thank you Mattress Firm.
Andrew helped us find just what we were looking for without pressure. He was very knowledgeable about all the bedding choices. I'm so glad we decided to go the store instead of shopping on line.
Helpful salesman and excellent delivery. Everything happened when and how they said it would. They kept me informed and were professional, careful, and helpful.
They have all the selection you could possibly want, with about 30 beds to lie in and more in storage. They run from about $500 to $4000. Matt was an extremely knowledgeable and helpful rep, and wasn't at all pushy about trying to get me to purchase more expensive beds.
Andrew Pesetsky was a wonderful associate and he created a great experience for my husband and I. He worked hard to help us save money and find the best mattress for our very different sleeping needs.
Billy was personable, honest and genuinely tried to help how ever he could. If you're in the market go see him.
Andrew, Was a great kind sincere Sales Person who truly cares about his customers, it’s been a Pleasure working with him and I highly recommend him for any potential buyers looking for a Mattress.
Alex is a knowledgeable and extremely helpful sales person. It was a pleasure to work with him to find our new mattress.
I had an awesome experience at the Mattress Firm on Bardstown Rd. Matt was super knowledgeable, professional, and friendly, we will definitely recommend to our friends and family! Thanks again!
Me and my wife walked into the store the gentleman was very nice helped us a great deal went smooth we were in and out even though the phone rang 10 times and he was the only person there he did a great job.
We just left mattress firm, beyond exicited for our new bed to deliver Monday! Matt helped us today and was extremely knowledgeable and helped us pick out the perfect bed for us!!!! I highly recommend going to this location!
The customer service was thru the roof...Mr. Randy was very familiar with the products and I'm enjoying my purchase.
Thanks...
Will see you soon
Service was fantastic at the store and at the deport where I went to pick the mattress after no store had them. Needed foam mattress for my wife's back pains. Thank you Mattress Firm
Omg this was the best shopping experience I've ever had thank u so much I finally got the bed I've been needing at a nice price thanks to the salesman he was so kind and he goes above and beyond for his customers.
Great Service and Randy went above and beyond to get me an earlier delivery time..My Opinion it's the ONLY place I'll ever get a mattress from..
We bought an expensive mattress Delivery will take over a month.perhaps because of present conditions. Salesman could have been more polite
Wonderful service. Bed itself is a month out but that's to be expected at this current time. Alex really knows what he is talking about and will work with your budget whatever it may be.
Wanted to thank Andrew and everyone at Mattress Firm for making my shopping experience so simple. Now I'm laying pretty on a beautiful bed. Thanks again.
Randy was great to work with and helped us get a wonderful new mattress :)
If your looking for a great deal, this is the place that can meet your needs, they have a great selection, whether you are on a budget or looking to purchase high end products. I recommend you contact Randy, he won’t let you down.
Overall, it was an amazing experience. We had all of our questions answered. Everything is good quality! Randy is very kind and helpful!!
Andrew was very helpful and informative, highly recommend. Very accommodating service!
The young man was very helpful! I went in expecting to spend $100 and got what I wanted for$40, ima happy camper!!!!!
Alex the salesman was very nice and helpful, he didn't pressure me and even stopped by on his day off to help me finalize my purchase when he saw my car in the parking lot on his day off.
Matthew was more than helpful, he was professional and put the customer first. Helped us identify our needs and matched his product with those needs.
Andrew is very nice guy, and he is helpful in getting you to pick the right mattress. I’ll recommend that you visit this store to get your mattress.
Alex was a wonderful salesman who really try’s to get you the right mattress that’s best fit for you to get the proper rest. Was really pleased with his service!
Billy was extremely helpful and and a great person.w
If you want to get what you need ask for Andrew. He has and outstanding customer service. It’s is really satisfactory to work with someone that knows what you need and is able to fit your needs.
Keep Going Andrew!!!!!!!!👍👍👍👍👍 …
Kyle was great and we got a great deal on our adjustable bed would recommend the Mattress firm on Bardstown Rd
Good experience, Billy was professional.
The guy at the Bardstown rd location was super helpful and got me going very quickly! Then the guys at the distribution center was quick and efficient! Thanks again!
Andrew was really helpful and took care of all my questions and needs. Much appreciation
Alex was very product knowledgeable and helped up pick a great product for our individual needs while also respecting our budget.
I had a great experience at the Bardstown Road location. Matt was extremely helpful, and he worked hard to get me the right beds at the right price!
Randy was very helpful with my purchase, very professional, and worked with me on the price.
I went to Mattress Firm today and was greeted by a friendly employee! He was so helpful, and the prices are great!
Awesome service. Love the store. People are friendly and love the pillows. Coming back for more pillows for Christmas presents.
Highly recommend Mattress Firm on Bardstown Rd.
Randy was very friendly and helpful.
Fabulous, quick and very responsive! Andrew was great to work with
Great service, very knowledgeable
I had a great experience...The staff was very helpful & nice & i would refer family & friends to Mattress Firm.
Very informative and very helpful and I would recommend these stores of good business
Staff was very personable and knowledgable, highly recommend this store.
Awesome customer service ⭐️⭐️⭐️⭐️⭐️
Some of the best mattresses!
My salesman was very nice and informative, as far as the delivery I’ll let you know later
Geoffrey went above and beyond to help me!!!!
In and out in a flash. 5 star service from Andrew, and expert advice. Highly recommend.
I wasn’t planning on buying a bed but Alex got me a good one for the right price, so why not!
Andrew took good care of us! Thanks so much!!
The two salesmen my wife and I spoke to were very friendly and helpful.
In and out in about 20 minutes, didn't get any up sell bs and the dude was super chill. 10/10 would buy a mattress there again.
Alex, our sal s associate was very patient with us and did an excellent job answering our questions.
The salesman was very friendly and knowledgeable.
Absolutely easy and wonderful experience. I must thank the assistant store manager for getting me taken care of at the end of the shift near closing.
I went this mattress place there's a guy he's very cool and friendly he helps me and my girlfriend a lot. Guys check it out if you can
Employee was very nice, helpful, and knowledgeable. Store was clean, masks worn, and sanitizer used.
Great experience. We really appreciated Randy and his knowledge . Thanks for all your help.
Alex could not have been friendlier or more helpful. I will definitely come back here to shop.
I needed a queen size bed frame and they had a good quality one!
Very good place to buy your mattress, friendly staff (especially Mark), good quality and a nice location.
Kyle was great helped us a lot good service and very informative sold us what we needed
Billy was great to work with!
Billy was very helpful ! Great experience.
Tyler Verrick/knowledgeable & professional. An excellent salesperson. Thanks! g. f.
Great price for my mattress. Thanks, Randy!
Very professional sales man! I'm really glad.
Alex was very understaning of price and comfortably of me making sure I had what I needed
The salesman, Randy Thompson, was very informative and not pushy.
Very helpful! We went here first. Shopped around 3 other places and came right back!
Excellent services from Randall Thompson!
Quick and easy and straight to the point!
Couldn’t be happier with my experience at this location. Alex was absolutely amazing!
It was very friendly, very great service you guys are great
Good customer service that's all you can ask for
Matt Was excellent lat night in selecting the appropriate mattress! Thank you!
I found just what I was looking for at a great price! Very helpful staff as well.
Exceptionally fast service, helpful information and great customer service from Kyle at this location.
Great place our new mattress is wonderful
Randy really did great work!!!
Randy is the best most come back.
Randall was great! Very helpful!
Great service and great prices! Kyle was awesome
Evan was friendly, well-informed and helpful.
little busy and the associate managed to juggle all of us. huge help!
They had a great selection and a great price
Staff was very helpful and took care of me.
Perfect experience! No hassle! Ask for Alex!
Bought 2 beds and if I ever need a third this is the place!
Very great customer service
Mr. Randy is Amazing!!!
Andrew was great!
Courteous took time with me
Nice people with friendly service.
Great customer service!
Excellent service and beds.
Easy, excellent service.
Excellent deals to choose from!
Helpful guys!
Alex was great!
GREAT
Great help
Salesman provided excellent advice and didn't push me to buy a mattress out of my price range. I observed him being very kind to the customers ahead of me, whose first language was not English and needed a lot of assistance. I could have bought the same items I needed online, but am glad I shopped in person to be able to see the mattresses I needed and to receive such excellent customer service. My mattresses were delivered exactly when promised and a follow-up question I had was answered promptly and clearly.
(Translation) I am satisfied with the attention received in this place. A very professional young man in his work. At all times he was very attentive to help me. I recommend those who need to buy a mattress to visit this site. They will have a nice experience with this kind and friendly young man. who showed mastery of his work..
(Original)
Estoy satisfecho con la atención recibida en este local.un joven muy profesional en su labor.en todo momento se mostró muy atento para ayudarme .recomiendo a quienes necesiten comprar colchón que visiten este sitio.van a tener una linda experiencia con este joven amable y que mostró dominio de su trabajo..