Reviews of Mattress Firm Torrance. (Mattress Store) in Los Angeles (California).

Mattress Firm Torrance

427 Reviews

270 Comments

Mattress store

Mattress store

18516 Hawthorne Blvd, Torrance, CA 90504, United States

Description

Information of Mattress Firm Torrance, Mattress store in Los Angeles (California)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Mattress Firm Torrance

Popular times

Sunday

Wednesday

Thursday

Friday

Saturday

Reviews of Mattress Firm Torrance

MoMo Baker

Jackson was AMAZING!!🥰 He was super helpful and was so knowledgeable! I was only there to buy a frame, but his customer service definitely made me want to buy a new bed! It’s very rare to get such personable customer service, but I left there with a smile on my face! I highly recommend the Mattress Firm in Torrance for any bedding needs! Thank you so much Jackson! 😊

Heather Aguirre

Dianne and Jackson were very pleasant. They helped us get the perfect mattress and adjustable base for a great price! We had looked around a couple of places, I’m glad we ended up here. The prices and customer service cannot compare. Definitely recommend.

Shannon Plosser

Michael was phenomenal! He was extremely personable and took his time to work with us. He really made sure we loved our bed and went above and beyond to make us comfortable. I really appreciate that he didn’t try to upsell us on things we didn’t need! I really appreciate his guidance and patience during our buying process. I will definitely come back here again if I need to purchase another mattress in the future! Thanks Mike

A P

Walked in Sunday afternoon with my wife and children, Anthony greeted me and was extremely nice and helpful. He answered all my questions and I ended up purchasing 2 mattresses from him. Mattress Firm is great they need an Anthony just like him at every store. Super happy and excited on the mattress we selected. Thanks Anthony best wishes 👍🏻

angelina mancuso

We had a really great experience with Diann at Mattress Firm today! She was very knowledgeable about the right type of mattress for my specific back issues and what a sweet lady! It was like shopping with your best friend! Diann guided us through and found us the right mattress for us. We are really excited about the adjustable base we purchased too. Overall a wonderful experience and take note Mattress Firm, you have a real keeper with Diann working for you!

Cheryl Y Williams

The sales associate Diann is a gem. She inquired about our sleep patterns to help us make the best choice and offered recommendations based on what we told her. She was thoughtful, patient and listened! Thanks so much for helping us make the best choice. We couldn’t have asked for a more pleasant experience and we will definitely look her up for future mattress needs.

dee cotton

I was limited for time and needed a mattress to complete a guest room, Diane listened to my concerns and assured me she would go over and beyond to assist me with finding the right mattress within my budget and Diane did not disappoint. Excellent service!! Very knowledgeable and patient. Great experience and pleased with my purchase!😊

Ashleigh G

Sonia was very helpful. No pressure. Gave options, didn’t judge for my preferred price range, and my teen found something that fit her perfectly. I don’t know what’s a “good number” of options in a mattress store. Here, they were all pretty much one of the major brands, which makes me say there weren’t “tons” of options, and that’s why I gave 4 stars. But with that, Sonia was able to find something that worked for us. She’s also good at making sure she works the room so no customer feels unattended to. She acknowledges you as you walk in, gives you space, and checks in at comfortable intervals.

Claire Izakowitz

Mattress Firm exceeded all of our expectations for outstanding service! Anthony was so knowledgeable, helpful, and patient. He and his manager made our mattress shopping experience so great we decided to buy all of our new mattresses from them. We highly recommend Mattress Firm for service and selection!!!

Crystal Dicarlo

Jackson was great to work with. He was knowledgeable about mattresses, easy to talk to, patient, and made our mattress buying experience enjoyable. We probably wouldn’t have stayed in the store as long as we did and wouldn’t have ultimately bought a mattress if he wasn’t so attentive, kind, and fun with our 3 and 5 year old (wild) little boys. We didn’t feel rushed, pressured or neglected. Jackson is a gem!!!

Connie Carpenter

We just bought a new mattress and adjustable bed frame at Mattress Firm. Diann was extremely friendly and helpful. We didn’t feel rushed or pressured; it actually was a pleasant experience. Their sale prices were even better than advertised.

Carol Komai

Loved my sales associate at the Torrance store Sonya. I think she could tell I was a no nonsense shopper so didn't try to have me test drive every high end product in the store. I found what I think is a great mattress in my price range and I have Sonya to thank for that!

David Chhoeuy

First time buying mattress and Sonya came up and gave me the details on beds and information that help with back pain she was super helpful, nice, and patience. And the pricing on the bed recommend was on par to my budget. Ended on something else by randomness and got a discount on it. Definitely recommend this place I'll be back once it time to get a new one. Added note: got the delivery! The people who delivered it was friendly, efficient, and kind. They came and set up the bed for me didn't expect that props to them.

Susan B

Michael was awesome. When I walked into the showroom it very bright and shiny, very clean. I talked to Michael and he suggested several beds for me to try. He brought the two I preferred and i tried them out. He was very easy to work with and I ultimately purchased my mattress from him. He set up delivery for the next day and the delivery guys were also awesome, very friendly. I will definately be using and suggesting them to people I know.

Aviation Dynamix

Diann was extremely helpful in getting three adjustable queen bed frames. The customer service was wonderful and the whole process took about 10 minutes, if that. We appreciated being shown the different options and price points to help us find what worked the best.

Bill McFadden

Jackson and Karen were quite enjoyable to work with on our mattress selection. How fun can picking out a mattress be? Well, we were able to find an excellent mattress at a fair price. Highly recommended!

Dana S

The customer service was awesome. The associate Anthony took us around to test the beds he thought would be right for us. The price was right and I ended up coming back a couple of days later and made the purchase. I haven’t received the bed yet (it’s coming this weekend) but as far as the store experience and the respect we received, it was great 😊

aretta woody

Great place to shop for mattresses...All the salespeople are very knowledgeable and friendly you can go in and relax on the beds without being pressured to "hurry up and buy". One salesperson I forgot her name but " its with 2 As" lol "missed her comedic calling"...she laughed me right into a new mattress...Thanks Mattress Firm Torrance for a Great Experience!!!! Woody ( i was not paid for this review and I was an actual customer ☺️😄🙂👌🏽💯)

Steve K

I almost bought a mattress from the website but I decided to go into the store to try it out first. I’m glad I did because you can’t tell how a bed feels on a web site! I got some help from Diann & Jackson that helped me pick the right bed for me. I received the mattress on the day it was promised too. Great service!

Scott McCready

Storefront was great. Employees, Jackson, were very knowledgeable and not pushy at all. Answered all questions and were able to fully explain everything. Service was fast and accurate. Delivery people were eh, but got the job done. They were kind of sloppy and left trash in my room. I had to help with moving out the old mattress because they sent 2 people who weren’t the most physically fit. Don’t mind helping but I had to pay for the delivery and set up. Suggest sending 3 people for these jobs

Charlie Marabella

A little disappointed in the return policy. They told me I could return the $5300 mattress if we didn't like it. Turns out it was too firm for us so we went back to the store and they did take the mattress back and delivered the softer version. The part where I'm feeling taken advantage of is they charged me $2000 more saying the other mattress was $2k more. If I had known that this mattress and stand was going to cost me $7500, I would never have bought it. I have an uneasy feeling like I got swindled on a used car deal.

Ledesma Family

Diann was simply amazing! We walked in with our 10 month old and she made it her goal to make him feel comfortable and entertained while we made up our minds. She’s very knowledgeable and extremely hilarious. It was a great experience and we’re now sleeping on the best mattress ever! We will definitely be back to see her for our babys bed!

Lynn Goodloe

Diann was the BEST !!! She was so friendly and knowledgeable. I got a great sale! The whole experience was just awesome. I found out about MattressFirm on NPR radio . I have told everyone about the Torrance store. My Goddaughter will get her new mattress there. On top of everything else they donate to good organizations, like NAMI. Some of my friends and I co-founded a NAMI Chapter; the Urban LA Chapter. I hope they will support us in our July fundraiser !!!! (( :

Carol Laird

After a bad experience at a competitor's store Anthony turned it around. We had a wonderful experience. He was very professional & at the same time we felt we had made a friend. We will recommend Anthony to others.

Keelyn Montes

I had a great experience purchasing my mattress during this Memorial Day weekend. Speaking of… Thank you veterans who have serviced, you are highly appreciated! Mike helped me out today, he was very informative, helpful, patient and humorous. Overall great customer service! He wasn’t pushy but informed me of time, and value of their mattresses. I know I myself do not like to feel pressured or pushed by others to make a purchase and Mike was not like that at all. Thank you Mike for your great customer service, I enjoyed my experience there!

Ethelstene Dickerson

Michael was wonderful. He was very friendly and showed how much he wanted to help us. Michael was wonderful and solve my unforeseen problem! My sister was buying a new mattress but I had purchased before from this location. As he was evaluating my sister I discovered why I was unhappy with my previous purchase. I had very bad back pain and my new mattress help that problem but because of other health issues I had difficulty turning over. Michael ask what type of mattress I purchased? I said Nectar a hybrid! I was shocked to find out not only did I not get the mattress I tested the previous sales person lied to me! Michael made correcting this problem easy and with a smile and wonderful demeanor! I will tell my friends and family!

Brenda Perez

We needed to get twin mattresses for our son's bunkbed. Bertha was welcoming and very helpful. She did not hesitate to show us different beds and try them. She gave us the specs and the materials used to make mattresses. We went to another large brand name store and did not get nearly the same attention that Bertha gave us. She took her time, offered a mattress similar what we were considering at another store and price matched it. Even offered free delivery which the other store was going to charge if we spent 499 or less. She was very kind, professional and courteous. I would highly recommend this store to anyone looking for a mattress.

Joshua

Went in wanting a mattress and left with a mattress. Our store salesperson, Diann, was fantastic and helpful in finding the right mattress for me and my partner.

Jo Ann's Personal Email

Very good experience. Store was neat and clean. Sonia is so friendly and personable. I thoroughly enjoyed my purchase experience with her.

Mai Vang

Dianna was very helpful and I’m glad she helped me out with choosing my mattress

Christopher O'Brocto

Diann is the best!!! Her knowledge of the products and easily answered all our questions! We highly recommend her and this location for your mattress needs!!

Laura Damsky

Anthony was very helpful and thoroughly explained the differences in the mattresses and frames. Definitely would recommend!

Dorethea Jackson

The representative was very knowledgeable, patient and informative. He was also professional and accommodating. I would surely recommend his services to others.

Bert McMillen

My husband and son join me just in case I needed the muscle. Good thing bc I forgot my phone with my card in it. Anyways we walked in and a young lady named Berta help us. She was so welcoming and knowledgeable. She help us pick out a mattress for our 88 year old Nana. I think it’s perfect. We needed it in a week, today is Monday and they will deliver on Thursday. No delivery fee. When we walked out the first words out of our mouth was Geez that was easy. I feel good about that. That’s the way it’s supposed to be. Give that young lady a bonus! Thanks Berta

Tyler French

Kim and I came in to replace our old bed. Sonya welcomed us in and was absolutely amazing in helping us find exactly what we were looking for!

Tiera A

Let me start off by saying if you’re having a bad day Diann will certainly brighten your day. She was very helpful and informative about any mattress we asked about. She has great energy!!! Darryl and I thank you so much for all the help you provided during our visit!

Allie

The woman who helped me was soo nice and very accommodating. I believe her name was Dianne. Great place!

Javee Evans

Diann was amazing she answered every question we had gave us great recommendations and made our purchase easy and fun when you go to mattress firm look for Diann she is great!!!!!

JoAnn Brennan

Diann at Mattress Firm welcomed us into the store with her radiant smile and friendly personality. We knew we found the right mattress store immediately. She was knowledgeable and attentive to our mattress needs. She is EXTRAORDINARY !! Diann is a true professional and asset to MATRESS FIRM. !!

Maritza Zegarra

Diane the employee at Mattress Firm, was very polite, friendly and helpful; she went beyond to help me find the right mattress.

M Lei

The delivery service representatives were professional and our sales person was extremely knowledgeable about all of the products. Very impressive.

Rudy Crew

Dianne is the absolute best. She is a great sales and customer service person. She is the reason I am buying and will continue to buy from mattress firm. Always helpful, knowledgeable and professional, She has the skill and temperament to go very far in her field. Good sales people like this are hard to find.

Tee Rogers

This Mattress Firm show room is the best!! The store managers/representatives provide excellent customer service!! Jonathan and Davion are to be commended for ensuring that my purchase was the best fit for me. They offered one on one service until I found a mattress that literally put me to sleep. They offered first rate assistance from purchase to delivery (and beyond) to ensure the perfect fit for my investment. Plus, this store has an outstanding variety of inventory for every budget. You cant go wrong making a purchase from Mattress Firm!! A great night's rest awaits you!!!

tania johnstone issa

What a great experience at Mattress Firm last night. After visiting five different shops and being completely unable to determine which adjustable base I should purchase, all of my questions were finally answered. The salesperson encouraged me to try the beds and helped me with all of the features, even pointing out some things on the remote that I didn't notice. You can imagine that I was pretty overwhelmed with this decision making especially after visiting so many shops. I actually had a selection on hold at another place. But the sales person showed me some features I really liked on an adjustable base that was very well priced. And they agreed to price match with free delivery and set-up. And they agreed to deliver it within 2 days, which is something I could not get anywhere else. It was late in the evening oh, about an hour before closing when I showed up. The sales person and her partner, Zama and Diane, we're just such a great team. We even shared some belly laughs as I was paying. I would definitely shop here again. Mattresses are so important and it really is overwhelming. I felt like they simplified much of the complexity for me and they're Pleasant dispositions made me a huge fan of the shop. I own vacation rentals and I do shop for mattresses and replace mattresses and beds very frequently. But this was truly an outstanding and rare experience. Thank you both!

Jessica Brewer

I went into Mattress Firm on Hawthorne today after I had been using cheap pillows forever and not getting the best sleep. June greeted me and was super attentive and helpful in helping me find a pillow that worked for me. I have a smaller frame so the typical pillows always give me neck and back pain. June really allowed me to take my time and I didn’t feel rushed at all. June even asked what kind of mattress I had (they happened to have it) and suggested that I try the pillows on the specific mattress. I honestly never would have thought that I would have been so taken care of at a pillow and mattress store but June was seriously awesome! I’m super happy they were there when I went in, because not only am I hyped on my new pillow, it was great to have someone with so much knowledge on the product. It made me feel confident and secure in my purchase. Thank you June!!

Kathy Miya

Zama in your Torrance was very good in determining what I wanted and the price range. She was very friendly and a pleasure to work with. There was excellent communication with the delivery people, who were also friendly and placed the mattress where we wanted it.

mike asa

Diann, Stephen and Mike where very awsome. Felt like I was with a bunch if friends. Instead of buying a mattress it felt like I was just picking one up. Thank you

Harley Meeks

Fantastic customer service. Monica and Dian were awesome. Very knowledgeable, friendly and helpful. Would recommend every time

Ashley

This was my last stop to find a mattress and I ended up finding the one here. The sales rep wasn’t as friendly as other sales reps for mattress stores. He was quiet but he answered all my questions which I appreciated. I also had the most awesome delivery drivers! I didn’t get their names but they were so warm and really have a hand with the mattress and where we wanted it. Overall a great experience, I just prefer my sales rep more enthusiastic and not as quiet when trying to sell me something.

Alvin Woodward Sr

Both my Wife Kathy Woodward,and I found the we did good by stopping by the Torrance Mattress store that day, because our old Mattress was killing our sleep and our back. But then when we arrived we were greeted by The Sale's associate,Mr Michael Thornton. Mr Michael Thornton was a very very nice Person in general and a very knowledgeable and professional Sales person by far. He made my Wife and I both feel very welcome and relax. I had some small doubt,at first rather or not,Mr Michael was going too be able to help us find,and sell us a great a mattress, but turns out he did just that. He gave us a really great incentives deal with good Warranty and,he was always Honest about everything we spoke about. We both felt like we could trust him and that word means a lot to us nowadays.We can hardly wait the day when our new Mattress comes out and we enjoy it and our first night Sleep on the bed. In closing, I want too say Thank you so much Mr Michael Thornton,you made two married couples Very, very Happy and greatfull. You are a true Professional person by far,and you know how to please your Customers sir. I will Rate your Professional performance and Skills with Five ⭐⭐⭐⭐⭐✨. You da Man !

Caitlan Hill

Bren was fantastic to work with. He let us take our time, and offered lots of helpful suggestions, and was very sweet to our little boy who got his first big boy bed. We ended up coming back later in the day to purchase a new mattress for our room as well.

Theophilus Ossei-Anto

I love this Mattress Firm! In the past few months I have bought new mattresses for my fiancé and me, as well as both of our children. Diann and Zama were both wonderful in helping us to pick out just what we needed without ever being pushy. And you can’t beat the fast and free delivery! Thank you for helping my whole family to sleep so much better every night.

Chuck Ungar

Sales girl Zama was the most pleasant sales person I’ve ever had. She was not pushy and very knowledgeable and very patient. I wish every sales person was like her. Was not planning on buying from the first store I entered but she gave us a great deal and she seemed honest and trustworthy.

Linda Paterson

Went mattress shopping for my Mom, I went to 5 different stores and chose to buy from Mattress Firm. Francis was great to work with. He understood my budget didn't try to up sell me. I am now a loyal customer.

Darrell Morrison

Mattress firm was amazing! The employees there weren't pushy whatsoever. Zama helped my girlfriend and I find the perfect mattress for our budget. She was super helpful. I would see her again in the future for my mattress.

Sarah Noddings

MattressFirm was great. Bought on line and had it delivered and the old one taken away on the date promised. Everything went smoothly. Then they sent me a $50 in store credit which allowed me to buy a sheet set. Wonderful service. Very satisfied. Lots of good follow up.

Kaia Niambi Shivers

I highly recommend Mattress Firm Torrance for its customer service and integrity. The store's manager and his team provided excellent service in me resolving an issue regarding my purchase. The manager took action immediately, and ensured that I was completely satisfied with my purchase. As well, he stepped in when another store became difficult. He explained my purchase and Mattress Firm's process. All in all, I sleep very well at night and cannot stress that the Mattress Firm in Torrance takes care of you.

D McCall

I was referred to the Torrance location, would like to say Jackson was very helpful with my decision to buy from Mattress Firm

Maribel Ortiz

We had a great experience, Sonya was very helpful and informative . Thank you Sonya We are satisfied with our purchase.

Rosalina Bundalian

Hello good morning. I would like to share my experienced yesterday visiting the place..Thae place itself was very welcoming and the woman who assisted us in looking for the right mattress for me , she was very friendly and make us feel welcome and her name is Ms Dianne.She was a great help and her warm welcoming helps in being comfortable .I was able to choose the right mattress through her great help and gave us a very affordable price. I would recommend your shop to my friends and I will be definitely come back to visit your place for my future sleeping needs especially beds , mattress pillows and bed sheets. Thank you and wishing your company more success and continue providing a good and friendly service to all your customers..

Christian Garcia

Excellent customer service by “Francis” of Mattress Firm, Torrance. I’m writing this review on my own accord and motivation. My experience from the moment Francis answered the phone I was greeted with sheer expertise, knowledge, and pleasantness. Never did I feel pressured or sales talked. Only pure intention of making sure I was happy with what I was looking for. For a second I mistook Francis as the manager by his professionalism coupled with warm rapport. I ended up ordering a full sized mattress on the spot over the phone with no hesitation (never even visiting the store. )The amount of confidence I felt on the quality of their products along with their customer service saved me time and money for myself and daughter. And not to mention our new mattress will also be shipped directly to my house free of charge +haul away old bed! Can’t beat that!! Thanks again Francis we need more people like you who really care for customers needs first before anything else. Looking forward to doing business again soon and will definitely refer friends and family to your store (more specifically YOU Francis!!) keep up the great work!! Good things coming your way

Greg Shum

My sales person Michael Thornton was fantastic! He had his product information down. He understood what I was looking for and help me pick out some great mattresses with no stress. I highly recommend Mattress Firm not only for great products, but great service.

Makeyla Kelley

Excellent customer service from the lovely Diane she went above and beyond to make sure I found what I needed she was patient and very helpful took time to walk me trew every thing. She also found what I needed for a excellent price we need more great customers service representatives like. Ms Diane

Guido

The people working there were very helpful and professional. I got the best advice making my decision. I recommend to buy all the products.

Anthony Tuivaiti

Friendly and knowledgeable staff. My wife and I visited a week prior to purchasing our mattress. Once we made a decision we definitely wanted to give our business to Matress Firm based on our experience during our first visit. Diann helped us on both occasions. Outside of the need for a mattress, Diann was our reason for returning.

Marisela Silva

Sorry for the late review 🫣 We had an awesome experience it was an in and out purchase!! Anthony helped us find the perfect mattress! We are very happy with the quick service attention and great customer service! Thank you!!

Kyle Kinsey

Excellent service with Mike! This is how to buy a mattress! They will take great care of you! Would buy from here again without hesitation. Mike and team, great work!

Shiliang Wang

Just bought two mattresses. The sleep expert Diann was really nice and patient. Will try those mattresses after delivery and give feedback later.

Ken Fitzer

We visited Mattress Firm on the recommendation of my wife's sister, who had purchased two new beds there the previous week. Staff were very attentive and helpful in assisting us with purchasing new beds for our entire household, providing us with options across the range of available options and price points.

Alexis Ramirez

Totally recommend visiting the Mattress Firm-Torrance and ask for Michael! They are awesome and will find you the perfect mattress! Very helpful and go above and beyond to get you to walk out of there happy! My husband and I sure did! They also offer financing which is not difficult to qualify for with 24 month no interest through Synchrony bank. Mattress got delivered day of with a small out of pocket cost. Base delivered next day. We now sleep happy!!

Ronj newton

What a great Mattress Firm. Zuma, sales person, was knowledgeable and legit. We left smarter with a good deal but most importantly with a mattress that we really wanted/needed for years to come. Nice to make a significant purchase and feel good about it afterwards. Ron N

Carmelita Crenshaw

Zama was a great sales rep. She was very patient helping me choose the right tempurpedic mattress for my elderly mother. The experience was pleasant and it was very refreshing how knowledgeable and professional she was during the process. My mother was so pleased with the mattress, she fell asleep while testing the product. We were sold! Thank you, Zama! 🙂

alisa lara

Great experience. Warm welcome and lots of knowledgeable information given. I had many questions and concerns walking in and left with no doubt we made the right choice choosing mattress firm. Azita answered all my questions and took her time showing us similar options to what we wanted. There was also a second associate, I wish I caught her name but my infant son was flirting. Overall highly satisfied with our experience and service especially during these times. Masks were worn and safety measures executed seamlessly.

Kevin Kayser

Diann was super funny and helpful! She helped us pick out a bed in our budget that we were very happy with! Anthony was also there

Mia Kennedy

David was so nice, and helped me out a ton when I was stuck in a rough situation. I had recently ordered a mattress from another store, and last minute was told that it wasn't going to arrive - thus leaving me without a mattress to sleep on and no way to get one the day I was notified. BUT LUCKILY, as I was driving down Hawthorne, I ran across this store and decided to go in and see if I could possibly get a mattress fast. David had amazing customer service, and really took the time to help me pick a mattress that was best for me. And due to my circumstance, he worked hard to get me the quickest delivery he could provide. (I ordered on a Saturday night and received the new mattress by Monday morning!) You can really tell this business cares about it's customers and what they are selling! And this was overall such a great experience for me, considering how upsetting my day was initially going, and with this being my first time purchasing a mattress.

monse L.

I was mattresses shopping for a couple of weeks. From different locations and not walking out satisfying with deals and enough mattress knowledge, I came across Matress Firm location in Torrance, CA. The moment I walked in I was greeted by Francis and he right away narrow down; what was I looking for on a mattress and size? Type of comfort? And best important question: IS THERE A BUDGET WE WORKING WITH? I spent over 1 hour trying out the mattress comfort and Francis explained what Firm, Medium firm, hybrid mattress are and good for. I walked out buying a new affordable, great mattress deal from Mattress Firm with the knowledge of Francis. They give 120 day customer mattress satisfaction.

Lauren Wadden

Azita the manager went above and beyond in every way to get me the perfect mattress within my budget. It was so obvious she genuinely cared about the mattress I was purchasing and even helped me change the mattress I was getting the day before it was supposed to be delivered. She is so knowledgeable and kind, I’ve worked in retail before so I know what’s expected of a customer service representative but Azita exceeded and surpassed every expectation for helping me find a mattress. I love the mattress I got thanks to her. 10/10 customer service

M.J. Moss

Anthony was very knowledgeable and friendly would definitely shop here again.

Surfer Chick

I came in to buy a mattress topper for my stiff neck and decided on a new mattress & bed frame. Sonya was so helpful in providing info and great options including showing me discounted mattresses. I ended up getting a super comfy Sleepy mattress & sturdy bed frame. It was excellent and friendly service so I’m very satisfied w/ my purchase!

Austin Hawkins

Michael was a fantastic salesmen. I didn’t feel forced or bombarded by him to purchase a mattress. His personality was great, that’s always a plus when your selling something. Great experience & I will recommend this place to ppl. Keep up the good work.

Terry Justice

Yesterday I purchased a mattress and adjustable foundation for my elderly, disabled mother. We busted the store twice so she could feel the mattress she liked in separate days at different times to make sure it still was to her liking. Sales person, Zama was very helpful, patient and knowledgeable. She also assisted several times over the phone in giving me dimensions so that place were bed was being purchased from could verify if the adjustable base worked with bed rails, footrest and headboard. Store was very clean and well lit. Bathrooms during both visits were exceptionally clean. While mother tried mattresses I had opportunity to observe other two sales men, one named Frances on separate days service other customers. Both were as professional, courteous and knowledgeable as mine was. Prices were also very good and there is a variety of pillows to try. Definitely plan to return in near future for purchase of a tempurpedic for myself. Almost impulsively brought a fabulous weighted blanket they sell but wasn’t there for me so resisted until next time!

Sandy Aitken

I had Lester as my salesman at the Torrance Mattress Firm location and he was exceptional! Great service from when he greeted us to when we walked out the door. He was knowledgeable, personable, and provided us with an outstanding experience! I would highly recommend visiting and asking for Lester. He made our experience buying a mattress easy..and even fun! Thanks Lester and the Mattress Firm team!

Heather O'Connor

I needed to purchase a new mattress. I hate buying a new mattress because it is a big decision and a big commitment. Michael greeted us as soon as we walked in the store. After introducing himself to my husband and I, Michael had us answering questions about what we were looking for in a mattress and then had us test a mattresses based on what we told him. We quickly realized that Michael knew his products way better than other mattress stores that we had visited. As we told him about our sleeping habits he showed us other mattresses. My husband and I purchased a mattress and I am confident that we have made the right choice.

Gregg Bloom

Mike was informative, but no pressure. This is the type of sales person every company should have. Give me the details, let me check out the merchandise and let me choose the best product for my needs.

Andrea Rose

Sonya was such a pleasure to have working with us! She was engaging, patient and knowledgeable. I would refer anyone I know to this location and have them ask for Sonya! Enrique and Juan Carlo made the delivery (the next day after we bought it!) and they were very friendly and helpful! All-in-all a great mattress buying experience!!

Rhonda E

I was shopping for a new mattress and stopped in at Mattress Firm. Sonya was beyond AMAZING! She was very informative, knowledgeable and patient. She answered all my questions. She really exceeded my expectations. The whole team there was so helpful and friendly! I know I made the right choice purchasing my mattress there! Thank you for the exceptional customer service!

Felipe Castillo

Mattress Firm is the place to go for a new bed! Trust me you won’t regret it. Azita is the store manager and she took very good care of my wife and I. She explained to us the differences in the mattresses and provided us with helpful information regarding our new bed. We got an amazing deal and couldn’t be happier! If you are looking for a new mattress, don’t hesitate in going to Matress Firm in Torrance, your body will thank you for the investment!

Scott O

This was my first time mattress shopping in my life. Michael and Zama were very patient with me and took the time to explain the various mattresses and sleep systems inside the store. Their level of knowledge and professionalism is as good as it gets. I've had the mattress for about a week and my back feels great. Thanks again for helping me find a great mattress!

Al T

Awesome experience! Francis was our sales associate. He spent the time to show us the different matteress. We decided on one but they didn't have it in the warehouse. They were willing to give us a very good discount on a better one that we liked. They were able to delivery it first thing the next morning. They really spent the time to make the sale work. Much better than the large department stores.

joy nakakihara

I went to Mattress Firm on 7/13 to browse for a new bed set. I was not thinking of buying one at the moment, but store manager Azita made me a deal I couldn't refuse. Her customer service is excellent. She answered every question my partner and myself asked with confidence and sincerity. Since she was the only person on the floor, she could multitask with other patrons while attending to my needs. Her upbeat persona gave my shopping experience a pleasant experience. If you are searching for a new mattress or mattress set, check out Mattress Firm in Torrance and ask for store manager Azita. She will not disappoint. Also, their holiday sales are unbeatable.

Ruth Wilson

Fantastic experience working with Francis at Mattress Firm. He was attentive, listened to my needs & guided me in the appropriate direction. You will get a pressure-free shopping experience at Mattress Firm and leave a happy, satisfied customer.

Lucas Arfinengo

Had an amazing experience very happy with my purchase! You want to ask for Azita she was incredibly helpful and provided so many insights into how to buy the right mattress that I had no idea about. She was very patient and flexible, providing a ton of pricing options to help fit our budget!

Riley Rieee

Great experience. The young woman I worked with was extremely helpful and kind. Knowledgeable, too! Would come back just for the guarantee of dealing with such a friendly associate.

Vivian Dohi

I was shopping for an affordable adjustable bed. I saw a commercial for Mattress Firm, so I went to look at what they had. What I found was a store that was beautiful, clean, with friendly, knowledgeable people! I was able to purchase the perfect adjustable bed! Thank you!

Lillian Katzenmeyer

I was welcomed and acknowledged as soon as I stepped inside the showroom. I really appreciate that. My salesperson was friendly, helpful, and knew the products well. He did not try to steer me to higher-priced items, but advised me of the merits of the ones I was considering.

Bo T

Best investment I have purchased so far and it's all thanks to Azita! My family and I were in search of a mattress to help with our lingering back problems. We visited 4 mattress stores before we stumbled upon Mattress Firm. Azita, who greeted us was so friendly and very informative about mattresses. She was able to help us seal a great deal with our Purple 3 mattress and adjustable bed frame to include other great add ons! She gave us more for our money than if we were to purchase the mattress online. I can't stop bragging about my mattress to my friends/coworkers but even more so the service I received at Mattress Firm in Torrance. Highly recommend anyone who is in search of a mattress to give this store a visit. Azita will blow you away with her knowledge and service and will work with you to get a a great deal!

LaTrice Polk

I never thought purchasing a mattress could be so fun. Francis was funny, personable, friendly, patient and extremely knowledgeable. My cousin and I enjoyed the entire experience. Not to mention, your prices are excellent. You're my official, go to mattress store.

Shannon Reilley

Very helpful staff, they were very knowledgeable and I walked out of the store with a mattress in under 20 minutes! They even helped me load it into my car. Pleasant experience all around, would recommend!

Ally Vergato

We had a great experience at Mattress Firm. Francis was super helpful and made the process of selecting a mattress easy and painless!

Robert Schafer

This was the best experience of customer service I have ever received. Azita Forouzesh was extremely nice to my family and my daughter had the time of her life laying and new mattresses, receiving a couple stuffed animals from Azita and making a new friend. We got the deal we were looking for but everything else she did for us was over the top. It’s as rare as seeing a unicorn the way Azita treated us people she didn’t even know at first. She made a possible stressful scenario into a wonderful experience we would do over and over again. Thank you so much for everything.

Tracey Neal

The entire team was great. Francis was our salesperson. Very friendly, knowledge, professional and most importantly not pushy. We also received a free adjustable base with our purchase! We will definitely be back.

Karen Graham

It was easy to communicate and show the manager exactly what I wanted. I received an awesome deal on my purchase. She made me feel comfortable and walked me through some of the things to be expected prior to delivery. She told me the pointers on how to sleep on a brand new mattress.

candice cooper

Had an awesome experience at this mattress firm. Lester helped out a lot as I was in between mattresses and he helped narrow it down and was patient with me. You can't go wrong dealing with Lester. Very knowledgeable and customer friendly.

Huy Vo

We were greeted as soon as we walked into the store. The sales associate Anita was very helpful and pleasant throughout the whole experience. I’m excited for my mattress that will be delivered tomorrow! Would totally recommended this place to shop for your mattress!

courtney fach

Walked in and met with Azita, who was amazing! So knowledgeable, my husband and I came separate because we have two small children she totally got it and accommodated giving us the same advice two separate times! Super informative, asked questions and listened intently to find out what we were looking for in a mattress. 💯 percent would come back only if we work with her, can't wait for our mattress to be delivered! (Is delivering 36 hrs after ordering, wow!!)

Courtney Dyke

I was dealing with Francis. He was knowledgeable and very patient as I laid on every bed. I felt as if he helped me but didn’t pressure me at all. He was awesome to work with and really pleasant. Would for sure buy with him again.

Ray Gurrola

Walked into Mattress Firm and talked to Francis. He made the process super easy and very informative. He let our kids jump on the beds without making us feel bad. He hooked us up with a great deal! Very fun to talk to. Very relatable guy.

Alexis Manuel

Diann was great at assisting us with our mattress. Definitely happy with my purchase!

Evandro Faria

Great experience, Diann was super kind and thoughtful, helped me choosing the right mattress for my needs. I definitely recommend this place!

Sara Freimuth

Francis B was super helpful and scored us a great deal. We got to try out the mattress in-store and had it delivered to our door the next day. Great service!

Juniormajr

Store was busy, but every customer was being attended to. We received great customer service, all our questions answered and left buying two mattresses. We’ve bought a mattress here before and these are the reasons why we are repeat customers and why we refer family and friends to this store.

Michelle Fisher

I had a great experience at Mattress Firm. Michael was very helpful and didn’t try to sell me something I couldn’t afford. I’m getting my mattress quickly and they are hauling my old mattress away. Very good service!

Alyssa Lloja

my boyfriend and i had the best experience making our purchase! Sonya is the sweetest and most sincere woman ever! she was incredibly patient and helpful with us while we made our decision. the beds are so comfortable, we definitely had a lot of great options to choose from, but we went with the SMB Silver chill plush mattress king, which is super comfortable! definitely recommend this place and ask Sonya for help! :)

Jamie Sibley

Francis was our salesman and he was very informative. Showed us all our options even had us figure out the right firmness. Highly recommend. No pressure and nice to deal with.

Tricia Sulham

Francis was amazing with helping us determine which bed and frame were best for us. Ordered on Friday and delivery was set for Saturday. Minor hiccups with the delivery but both Zama and Mike at the store stepped in with the warehouse and made sure we received the mattress that day. I really appreciate the dedication of the team in the store to follow through with the sale. And the mattress and frame are awesome.

Olivia J

I had the smoothest, most pleasant experience! Azita was so helpful and wonderful. Their gentle, attentive customer service made me feel like I was shopping with a friend. I was expecting to just browse, but I ended up making a purchase in the same visit. I highly recommend this location, especially if you can work with Azita!

Yvette Molinelli

How do explain when someone is more than AMAZING!!! Azita is the most knowledgeable, experience and polite sales persons at Mattress Firm. Just waiting for our mattress to be delivered, we are already sleeping better having met Azita and knowing she took care of all our needs! We will be referring all our family and friends to this store and the amazing team you have working there! Thank you again Azita!

Heidi STRUBLE

Celina was an amazing salesperson. She explained each mattress and listened to our needs. She was attentive and very knowledgeable of each mattress. We ended up buying two mattresses, two box springs, and two frames.

Debbie Stottler

Diann and Jackson are wonderful and very very helpful very happy with the frame we got

Brandy Peoples

My experience with Michael Thornton was class act. Great customer service and very knowledgeable. I was impressed with how he was able to handle multiple customers with ease. I will definitely return and will refer my friends to him.

Mark B

Friendly and knowledgeable staff. Had patience to show me several mattress and adjustable base options and entire purchase experience was exceptional! Purchased everything I needed and delivered next day, too.

Rachel McClurg

We just bought a home and wanted to upgrade our Queen mattress to a King. Karl was extremely knowledgeable and made the mattress buying process very easy. We were on a time crunch, and he got us in and out in under an hour. We went in with an idea of what we wanted (price wise) and we were offered such a good deal we ended up going home with so much more than we had planned and we are lovin it! The mattress was delivered next day, which happened to be the day before we moved into our home (absolutely perfect!). I would highly recommend Mattress Firm to anyone in search of a new mattress! We will definitely be going back to them and recommending them to all of our friends

George Chan

Salesperson Francis Buenafe was very informative when it came to the selection of my mattress. Although I did all my research online, at the end of the day, I needed confirmation from Francis it was the ideal mattress my wife and I. Once the bed gets worn out, I’ll make sure to visit him again!

George A

Excellent customer service. I purchased a mattress and bed frame online. The Serta Elkins II was a great deal and is a very comfortable firm bed. The bed frame arrived late and this store allowed us to return the bed frame hassle free. This is the second mattress we’ve purchased from mattress firm and will always buy our mattresses here.

sara J

OMG...what an awesome experience today! Mattress Firm in Torrance Ca is the place to go to purchase a mattress, all because of Lester! He was personable, kind, funny and gracious. What an asset for Mattress Firm. He was not pushy at all. I told him my price range, and he stuck to it. Thank you Lester! I’ll be back for that Tempurpedic mattress😆! Lovely experience.

Adrianne Chivers

Worked with a woman named Zama, and she was absolutely wonderful! We were able to take our time and she really got to know us and what we needed before making any suggestions. It was a pleasure to do business here!

John Trudnowski

Very knowledgable staff. They are most helpful and not pushy. We went to 6 mattress stores in total, but kept coming back here because of the helpfulness, and they ended up being the best value for the $$$$. A great experience of quality customer service. 👍👍👍 …

Brenda Caddell

Hello, I’m so happy that I chose this Matress Firm location (18516 Hawthorne B). lThe salesperson, Sonya was very welcoming. Even though she was on the phone with a customer I never felt ignored. She’s awesomely patient, positive, & very kind, & she went beyond in accommodating me in making sure that I was choosing the matress that best fit my needs. Having lupus & fibromyalgia among other health ailments it’s imperative that I have a matress that provides comfort. So, cheers to Sonya who created a comfortable atmosphere & helped me to choose a product that best fits my meds!🎉 Thank you Sonya😊

Mike Calise

Super simple process. Very competitive even with online competition. Sonya was amazing. It’s obvious they know what customers needs are. I went with a hybrid mattress which is firm for your back but also soft on shoulders for side sleepers.

J Fernando Lopez Castro

Had a great experience. I was offered different models based on my needs and all specifications were explained and compared. I was not hurried and had an overall very pleasant shopping experience. Loved the deals they had for 4th of July weekend and ended up with a firm Beautyrest bed.

Ahmed Hassan

Landed here after visiting multiple furniture stores and trying many mattresses. Let’s make this simple, if you need a mattress, go to Mattress Firm. If you need the best sales person to help you find the right mattress and the best deal, ask for Zama at Torrance location! Zama, you’re a rock star!

Hanna Castro

Azita was amazing! I went to Ashley’s first and they were being so rude so I left and went to mattress firm instead and told her what I needed and how much I could spend and she got me everything for a good deal! She was super nice and helpful. I definitely recommend everyone to check out this store before going to the other mattress shops in the area!

Steven Cordrey

Amazing store. Incredible customer service and. The product is top knotch. I have purchased everything from very high end mattresses with adjustable mechanism. To simple guest room mattresses. All of the held up and were Amazing. 5 stars

Verletta Conway

I had.a wonderful experience shopping on the phone, online and in store at Mattress Firm. In spite of having no credit and a family with Chronic illnesses, I received top of the line furniture and tremendous prices.I thank Mattress Firm for trusting Azita and Dean to manage its operations. They are professional, knowledgeable and know how to consult customers in financial crisis situations and lack of knowledge about mattress products. Azita and Dean help to improve my family health care needs in the mist of COVID-19 as we continue to comply with the State stay-at-home order in recline and massage beds for people who with disabilities. AZ and D keep up the great work. Please now that I am smiling behind my mask.

Ramona Walker

OMG, THE BEST CUSTOMER SERVICE EVER, WE ALMOST DIDN'T WANT TO LEAVE, DIANE GAVE US AN EXPERIENCE WE WILL NEVER FORGET. I AM DEFINITELY GONNA GO NEXT MONTH, WHEN ILL BE BUYING MY NEXT MATTRESS, AND I WILL BE TELLING EVERYONE I KNOW, TO MAKE SURE TO STOP BY FOR SUCH A HOME FELT EXPERIENCE, THANKS DIANE

Jaime Weber

Francis is BEYOND amazing. This place has the friendliest workers and they go completely above and beyond to get you exactly what you need and in your time frame. Francis hands down should be given an award for best customer service and attitude. I will send EVERYONE I know who needs a bed to this location. 10 stars to Francis and the whole team😇😇

Rashied Munir

The Beds here are Deliciously rewarding. The Staff (ladies) Sonya and Nohemi understand backs and mattresses and took the time to help me find the best comfortable bed for my trips to Mom n Dad. Return customer here back home in Dallas I sleep on a Mattress Firm Mattress Spinal fusion survivor. These guys get it right EVERYTIME. Come on over n get your Quality mattress n the fixings. Leave those bed n boxes alone and treat your Spine Right.

Darian Weiss

Absolutely fantastic service. Francis was incredible. I bought my last 4 mattresses here and will definitely remain a loyal customer in the future. Can’t beat those prices!

Wayde Helton

This mattress I bought is Perfect! Thank you 😊 …

onesmartgirltoo

I was looking online for a mattress with much concern about not being able to try it, but Covid, so I googled. I found a lot of mattresses that came in a box—nope. I wanted wrapped coil springs for support AND different foams for coolness and softness. Plus they were crazy expensive. Narrowed it down more when I realized I needed the new bed set-up and my old bed picked up too. So I started looking local (buy local). The bonus? Mattress firm had all that and some good sale prices, So I carefully read the customer reviews for the products I was interested in and decided on the one that looked best and worked with the salesman online in the chat box to get the price I could afford. I even got the Sealy adjustable base for half off list. You can negotiate!! HINT. Get the final deal in writing!!! Always do that! At least take a pic of the chatbox. And be willing to wait for exactly what you want. I waited 5 weeks for the best mattress (Covid, people!). They offered me one in stock but I’m keeping it at least ten years—so no. AND I LOVE MY NEW BED. Best bed Ive ever had. The delivery guys were outstanding (TIP them!) and now they’re delivering a kit to attach my headboard to this base for free. Good experience.

Wanda Kimura

The Mattress Firm store exceeded my expectations. By chance I saw their advertisement on social media and checked to see if there was a store in my area. Sales associate Nohemi asked us what we were looking for and steered us to exactly what we needed. Nohemi was professional, knowledgeable and secured a date for an out of state delivery. I highly recommend checking out Mattress Firm for your mattress needs. I'll update this review once our delivery has been completed in August.

Alex and Kaitlyn grant

Mike was really nice and helpful, without being pushy for a sale. Good variety of nice mattresses to choose from. Great experience overall!

gilbert medina

Stopped to compare prices. Dean (salesman) was easy going, straight forward, & pressure free. Asked what I was interested in and how much I wanted to spend. There are literally a dozen mattress stores on this block. Prices are Great but they would not only price match, but beat the competitor's prices by 10%! Even after purchase! I GOT A GREAT DEAL! 😁 Azita (manager) was also knowledgable and helpful. So Happy I Stopped Here. G

Tiffannie Jochum

Mike was very helpful as well as friendly. Showed us many of the type of mattresses we were looking for, giving us lots of choices and helped us settle on what we wanted. Very professional, as was his associate.

cris rivera

Had a great experience at the store. From the entrance to leaving with our matress the vibe and the hospitality was excellent. The sales rep zalma was great and helped us find the great matress and base for our needs. Thank you again for a great experience we will be sending more friends and family there

Jasmine Rollins (Organic Therapy Network)

Had an excellent experience!! Francis was extremely detailed, patient and accommodating! He not only took time to answer all of my questions but took the time to ask me about all of my preferences and needs. Highly recommend this location and most definitely recommend asking specifically for Francis!

Eli Gebler

I was a hard customer to please in this situation because I had expensive taste but not an expensive budget - Azita, the store manager and a great salesperson, helped me get the best possible mattress and adjustable base I could have dreamt of. I saved legitimately $2000 with her help. Delivery and installation was seamless and I’ve been sleeping great since! Thanks Azita and mattress firm Torrance.

Michael Castillo

Wow! After multiple trips to various mattress and furniture stores, we finally picked a winner at Mattress Firm. Zach, Jorge, and Karl were amazing throughout the process and worked out an unbeatable deal for us. Never did my wife and I think we’d get our dream bed so fast and for such an affordable price. The different interest-free financing options are just as great. For as picky as we are, Matress Firm ticked all the boxes for both of us. Thank youuuu!!!

Anais Lopez

So I initially went to Ashley's and that did not end too well. I decided to try matress firm and I am sooooo glad I stopped there. Ask for Azita! I literally told her my budget and expressed that I had a bad experience at Ashley's and she pointed me in the right direction. It was such a good experience shopping with Azita (she knows her stuff!) and this company. I never felt obligated to spend more than my budget. Thank you mattress firm for the wonderful experience. Im currently typing this from my new comfy king size bed!

Sebring Whitaker

Awesome experience from beginning to end. My salesperson Azita was friendly, knowledgeable and patient during our purchase. The delivery service was excellent, I would definitely recommend to a friend and do business in the future.

Jonathan Rayner

Mike was very attentive to our comfort needs and listened to us as far as what we were looking. My girlfriend and I are very happy with the choice we made, it was a little cost than we planned but we got what we wanted and needed for better sleep. Thank you Mike!!

Erika Aoki

It was my first time here and Sonya is AMAZING, she went out of her way to make sure I wasn’t sleeping on the floor at my new place and arranged delivery over the weekend. Her kindness and customer service is top notch, and their special sales make the mattress so affordable. Recommend this place 100%!!

Justin Hawkins

Michael provided superb service and has a great personality. Customer service jobs need more people like him. I would recommend people to his store.

K Kimura

Very good selection, Monica was very helpful.

Oliver Fonoti

We were so pleased by Azitas help!! She helped pick a bed we wanted that fit our budget and not like some places where you either pick one of the few or by there recommendation. She also hooked us up with a few other items with a major discount. I recommend this place highly and ask for Azita. You will not disappointed and they have great sales.

Alison Shaw

Azita was perfect!!! Truly thankful that we got to do business with her! If it wasn’t for her we would of went somewhere else. Truly an asset to your company. Made the process extremely easy and made me feel valued as a customer. Thank you Azita for all the wonderful experience that we will never forget. Truly felt like family.

Amanda Cavalli

Nohemi was amazing! She worked so well with my family, and explained all these differences and doubts we had. She was so nice, I highly recommend coming to this store, the prices were great!

Denise Mankewitz

Great detailed and patient customer service from Dianne. It’ll be my first stop next time we need another bed. Highly recommend.

Luke Reed

Diann was amazing and made the mattress burning process super easy and fun! Definitely recommend!

Mario Ramirez

Mattress Firm was great! The customer service was great. Zama really helped me pick the bed I wanted for a great price!

Cheryl Scott

I had a good experience. The pricing was better than your competitors. The sales woman was very knowledgeable. Everything went smoothly. I hope the delivery and set-up goes as smoothly.

Gary Sabia

Monica was great. Friendly,efficient,and helpful

Laura M Punneo

Very good consumer service Provide from Daiane helpful and kind

LaTonya Prince

Very knowledgeable, excellent customer service skills.

Devin Coleman

Lester did an amazing job helping us to figure out what type of bed we needed. Enthusiastic, friendly, knowledgeable and helpful. Definitely recommend.

LaShawn Taylor

Great experience with Mattress Firm. Azita was wonderful and helped make the process easy. She was also a pleasure to talk to and I highly recommend them.

Danny Gamlin

Azita the store manager was awesome! We were able to get the right Beautyrest mattresses for the best possible price. Now we will definitely be getting a better night sleep.

David Struble

Had an amazing customer experience !! Celina was super knowledgeable addresses all our needs. As a customer from out of town she provided trustworthy advise and comfortable feel while in the store thank you so much Celina. Thank you

Ste5ve Chung

Wonderful services! I would give 7star! It took only 10 min. for mattress exchange process. Store sales person help me very nice and quick. Perfect!!!

thomas garcia

Thank you Diann for being so nice and taking care of me when I bought my mattress. You made me feel comfortable about my purchase and that is difficult to do.

Kelly Wynkoop

Lester was amazing! Super helpful and patient in our quest for a mattress. Very happy we came to this mattress firm and had Lester to help us along the way.

Breauna Lewis

After house sitting for a friend and getting some of the best sleep in a long time, I fell in love with the Malouf Dualtech Chill Pillow. However, I still needed to make sure those were the best pillows for me. So I called the Torrance location to make sure they had that and a few others in the show room and Sonya ensured me that they did. When I went in that evening, she remembered that I called and directed me to where the pillow was located and to a few others that I may like. Sonya was extremely patient and knowledgeable and allowed me to test pillows for a good 20 minutes without trying to make a sale. Needless to say, I walked away with two new Malouf Dualtech Chill Pillows and I couldn’t be happier. Thank you Sonya for your kindness and for making me feel comfortable.

william white

Great place to get a bed. The employees are very helpful, knowledgeable, and friendly. Me and my wife purchased the most comfortable bed we had in years. I would recommend this place to family and friends.

dmitri miyazaki

Azita gave us a good deal on our purchases. She price matched a product from another store. She provided us excellent customer service.

Marcos Martin

I was out mattress shopping today for my kids and stop by mattress firm everything ended up working out to purchase two mattresses that I was able to take home that was the most important thing thank you guys for your help .

penny wirsing

I knew exactly what I wanted when I went in and they had it at a great price. They didn't try to talk me into something I didn't want, and I was able to delay the delivery for a few weeks until it was convenient for us. Perfect!

George Evans

I had a great shopping experience at the Torrance Mattress Firm the staff was knowledgeable of the various mattresses that help us make the right choice and they delivered according to the agreed schedule.

Lori Warren

My experience was great! Diann went above and beyond to help me get everything I needed! I would highly recommend this store to anyone!!

Dabber Dan

Great service, great products, and great prices

Dorothy Reddington

Your customer service is out standing . I would tell all a wonderful co . To do business with . My bed was bought In CA . The order was sent to the AZ . Both locations are wonderful .

Narender Bahchhal

Nohemi was outstanding!! She is knowledgeable and personable. She was extremely patient and took the time asking about my sleeping postures and preferences, explaining all details and making recommendations. Thanks for the amazing experience Nohemi!!

Danielle Vindez

Mike at Torrance MattressFirm solved all of my headaches. He made me feel like he cared about me and wanted a win win end result. I felt he was my ally. Thanks you Mike!

Jaime Contreras

I have been looking for a mattress and was not able to find any that were high quality and affordable. I saw this place online so I had to check it out for myself and I was not disappointed. The quality of the mattresses are amazing and the prices are even better, I’m very very happy with my purchase and would definitely purchase from here again! I would highly recommend this place if you are looking for an affordable mattress!

House of RPG

We bought three mattresses today and the salesperson was awesome!

Lynn Forbes

Diane was informative, pleasant and professional. She did not rush us and pointed out all the important facts and considerations.

Raymond Wan

Lester Howard is the guy to see. He walked us through every style of matress and helped us find the perfect fit. He gave us a great price and took the hassle of matress shopping out of the picture.

Michael DD.

Super friendly.. very clean... helpful customer service Top mattresses my family members already purchade 5 mattresses from matress firm. All extremely satisfy with prices and services.

Omid Kazemi

I went in to buy a floor model, which they didn't have, however, Matthew did look up all the stored nearby and found me a good deal. He spent a lot of time, ended up staying late at work and found the right mattress I wanted for me.

Valerie Bechtold

Azita (store manager) was super friendly and informative which really helped up get the best mattress. She even helped us save over $200!!

magali gutierrez

First time visiting this place, I saw a commercial of there sale. And I was there the next day.. Their personnel are friendly and understandable of what you need, the quality and prices are reasonable.. I definitely recommend this place if you are looking for a good and comfortable Mattresses.

Patti Thoma

Francis was amazing! Kind, patient, and informative. He answered all our questions. Would recommend him and this company all day long!

Marleny Guzman

amazing service very helpful to find the perfect matress for my issues would definetly reccomend if you ever need a matress come here for an amazing experience

Arcola Kyle

The sales person (Zama Velasquez) was very nice, very professional, and very knowledgeable of the product. She was a joy to work with.

James Simpson

From the time I walked in, and was meet at the door they were friendly, attentive and knowledgeable made my time there very pleasant. GREAT JOB GUYS! Go Lakers and Clippers!

Natalie Berry-Minder

Francis at the Torrance store is just awesome. He’s a solver and a do-er! Helped me out with getting me a mattress urgently! Very professional!

Trevor Sassman

The manager was awesome helped me find the perfect bed and worked with me for an affordable and awesome mattress was very pleased with my experience and would recommend going here to anyone in need of a great bed with good service

D J

Diann was amazing. Offered the best service. Was very friendly and informative. Highly recommend this location.

Ryan Mosley

David greeted us with a warm smile and was a great salesman. He let us try out individual mattresses until it was the perfect fit

Steven Normis

Outstanding Service with integrity and customer service demonstrated from beginning to end. Thank you Anthony.

YAMILETH Shalon

I was very happy to have great customer service with my representative Sonia and also Michael was great make me feel then I was at home great deal and can't wait to wait for my bed thank Mattress Firm

Katrina Lundy

CASSANDRA WAS AWESOME she didn’t make me feel like she was trying to make me buy the mattress and it was a quick and easy process picking out me and my husbands mattress I WILL GLADLY recommend anyone to get a mattress from here

jorge villarreal

My wife and i where skeptic to go to any matress store but we stumbled the right one specialy with azita helping us out get a great deal she saved us thousands on a great matress and where good with it thank you azita from april and George

Janet Capote

The Service was spectacular! I am definitely coming back! Great experience!

Mando Espinoza

Service was great! Staff was funny and down to earth but professional! I would recommend to all my friends and family for the simple fact that the staff was cool as hell! Thank you!

Susan Carlson

I was very Happy with the Staff at Mattress Firm! I was treated like a Queen! I would definitely recommend them to my friends and family!

Russ M

Diann was very helpful and knowledgeable and great to talk to

Rene Rodriguez

Excellent service every time is a pleasure all employees super helpful and knowledgeable on what they are doing.

jose reyes

The manager was very helpful she really gave us a good deal. I would recomend this matress store great customer service

Catherine Brown

The price for my purchase was what I expected. The sales assistant was helpful and friendly. The delivery was easy to arrange.

Jasmine Bowman

Mike and Diann were amazing. Quick, easy and thorough. They are on it.

amanda Kumar

I bought 3 mattresses from Matress firm and got a great deal. I went to multiple stores but I got the best deal and best customer service here.

Wesley Young

Mike was great and super helpful - would go back again without hesitating

Paulette Mansion

Awaiting delivery of my beautiful pillow top mattress. Diana gave me great service.

GK TURKO

Diann was super helpful & really nice. Great customer service!

Shawn Holmes

Diann is the best sales person

J Z

Mike was a pleasure to work with! Made me feel very comfortable and gave me a great combo price

Theresa De La Cruz

Very knowledgeable, great prices

Jaime Villegas

Excellent experience! Sonya made our experience a memorable one. We told her what we were looking for and she found us exactly just that!

Edith Romero

Zelma was very sweet and helpful. Answered all our questions and made sure our concerns were taken care of.

N1ni

We're happy with our purchase. Great Service inside the store & delivered in time.

Monica Rodriguez

Great experience. Highly recommend.

Katie Will

Great experience! Lester Howard was super helpful. I would recommend that everyone looking for a new mattress stop in to see Lester

La Tonya Session

The gentlemen who delivered and set up our bed were great. It seems it was done in less than 10 minutes!!

Vincent Rodriguez

Azita was great! She helped alot and was very friendly! Went home with 2 mattresses! Highly recommend this place

UNIQUETALIB halleberry

The seller name was Mike and he was very generous with info...not too pushy and gave me a great deal..thx Mike

Stacy Slocum

Nohemi medina was great she help us find the best beds for us. Also found the best price for us thanks you

Nonette Geonzon

Friendly people. Very accomadating. Got the mattress I want and had it delivered same wheel for free 😘 …

Norine Inagaki

Nice man. Knew his stuff.

Naomi Lucero

Highly recommend. Sales person Zama was extremely helpful!

elubman

Great and knowledgeable staff. Fun to work with too and were great with my daughter.

Jermaine Rawlings

Azita is awesome and did a great job of helping us select a mattress and base!

Karen champlin

Very good customer service

Eva Love

Staff were very professional, friendly, knowledgeable, courteous, personable. Thumbs up. Excellent customer service!!

Regina White

Sonya was Awesome and very informative I made the best choice ever in a Mattress. HYBRID.

Bianca V

Davione was a big help. We were in and out with a great deal on a mattress in minutes.

malia harris

Very helpful and took the time to show us so many mattresses!

Heartshocker 2k17

Really great customer service to pick the right mattress 😊 and help me save some money in the transaction …

Ryan Yahata

Good customer service!

Tiffany Larry

Sonya was great. She was professional and went above and beyond to assist me.

Kimberly Correll

Awesome service! Steven helped me find exactly what I needed within my price range.

Sylvia Lane

Great customer service. Knowledgeable. Love my bed.

Kevin Marshall

The service was spectacular and very professional! I would recommend this store and location to anyone.

Darrell Wright

Davione was a great help...appreciate him...had a lot wisdom about the product...

Ola Willis

Very professional and friendly, helpful, we received outstanding service

diann Boyd

Mike is the best if you are in need of a goodnight sleep go see him, tell him Diann sent you.

Keith Ridnour

Michael was great , he helped us out a lot!👍😎 …

Linda

They have good customer service and the prices are reasonable. I definitely recommend this place.

Julie Brown

The sales person knew exactly the right model to recommend.

Laura Hargiss

Great service, always professional and kind.

EDWARD LARA

Very good

Paul Waldman

Diann was excellent

Vanessa Corral

Extremely helpful and super personable. 10/10 recommend

Yolanda Pan

The sleep expert in the store is so patient!

Michelle Betts

Service was great and super easy to buy from here

Queen Wandaful

FRANCIS WAS GREAT HE REALLY TOOK CARE OF ME

Adrianna Rectoran

So happy

Leonard Thornhill

Go see Sonya, you will not regret it.

anil ali

Great service by Francis!

Erika Cervantes

Great customer service

Gloria Garcia

Good

Tracy

Awesome

Johnny Mac

Vb

GARY WILLIAMS

Nice mattress

Laura Aoyagi

Diann was so helpful and knowledgeable of the products they have to offer. Very friendly and not pushy, not just trying to make a sale. I felt Diann really cared about us and wanted only the best for us. Ask for her when you go and she will make sure you get what you need. Thanks Diann!

Julie Bandel

Very helpful

Sean Chew

Sale person was friendly and very helpful

Riley Drockton

Torrance mattress firm did a great job of providing good service. A+

stephanie novoa

They were really helpful and showed me the mattress and gave me a good deal. The customer service was excellent will definitely go back.

Evelyn Thibeaux

Great service and good price

Adrian Mendoza

I loved how they treated me, they are very kind and they allow one to enjoy how the mattresses feel very comfortable

Contact

Photos