Reviews of Mattress Firm Crossroads Towne Center. (Mattress Store) in Las Vegas (Nevada).

Mattress Firm Crossroads Towne Center

467 Reviews

335 Comments

Mattress store

6482 North Decatur Boulevard Suite H100B, Las Vegas, NV 89131, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Mattress Firm Crossroads Towne Center, Mattress store in Las Vegas (Nevada)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Mattress Firm Crossroads Towne Center

Sunday

10 am–8 pm

Monday

9 am–9 pm

Tuesday

10 am–8 pm

Wednesday

10 am–8 pm

Thursday

10 am–8 pm

Friday

9 am–9 pm

Saturday

9 am–9 pm

Popular times

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Reviews of Mattress Firm Crossroads Towne Center

Paula Jones

I came into mattress firm and met our SleepExpert Sim he helped us find the perfect mattress at a great price. We bought 2 serta i series adjustable beds.

Ashley Sherrell

My husband and I have been talking about shopping for a new mattress for over a year now but its always been such a hassle because the sales people can be overbearing and intimidating. It’s almost like buying a car.. it can be very overwhelming. Today, we finally decided that it was time to atleast go try some mattresses out after reading about different options online. Truth be told even with my research I had no idea what I was doing. As we arrived we were greeted almost immediately, there was two people working (Sim and Kim) and they both spent time with us as we sampled all our options. We narrowed it down to two options as Sim closed out with previous customers and with his knowledge base and friendly demeanor he really helped us make a final decision. We spent a bit more than initially planned but there’s something that Sim said that really stuck with me… and I can’t remember the exact words but it was something along the lines of “you’ll use this bad boy everyday” and he’s right, we spend so much time in our beds that why would you rob yourself of comfort? 10/10 recommend this store to all my hesitant people! Customer service was great Selections was great They’re willing to work with you and spend a little extra time to help you save as much as possible. Flexible financing options (with the right credit score) Didn’t think I was gonna walk out having purchased a mattress and boy was I wrong!! THANKS SIM & KIM!!!!

Patrick Morrissey

Walked in expecting to spend less than 2k. Walked out with a $4,500 mattress. Oh did I mention I was with my wife. Yeah that was part of the problem but the sales man was very helpful, knowledgeable and knew just what to say to my wife....I will say I like our new mattress. The very nice salesman picked out the nicest, newest Sterns and Foster! Overall we had a good experience at Mattress Firm but for all the money we spent on just a mattress I asked for a set of sheets to be thrown in and the guy said he couldn't. In fact they didn't throw in anything.

jonathan miranda

Purchased a new mattress with the help of Sim who was helpful with the process! Highly recommend to go see him and get yourself a new mattress. Very pleased with the purchased.

Sim Hall

Absolutely beautiful new Mattress Firm store right next to habit burger. Moved to a bigger location right by the old Mattress Firm store In the same Walmart shopping center. This store is much bigger and much nicer it’s called “the store of the future”.

Darren Rutherford

Anyone looking for a better nights rest? Well look no further because I’m the guy who is hard to sell. I literally have had every question answered by experts at Mattress Firm. You get first class customer service along with knowledgeable people who understand what you need. I will always be a customer.! Learned my lesson the hard way after buying from nice department stores that don’t care about quality or customers. You want the best of the best? Only choice is Mattress Firm! 👏

Dawn Taylor

what an amazing experience!!! this guy went above and beyond to get me the best deal he possibly could he also was very knowledgeable in all areas of mattresses. first of all I only went in to look at mattresses not to purchase one however after experiencing such a knowledgeable sales person that knew what he was talking about i bought a great mattress. thank you Sim for being Honest and knowledgeable with a smile I will let all my family and friends know about my amazing experience…dawn

Sonja Thompson

I had a great experience shopping for a mattress and base. Mark and Sim are very knowledgeable and extremely helpful with the overall purchase of my mattress.

Carl Merl

Stopped by today looking around for a mattress for my new apartment and Sim was more than happy to help me find a mattress that works for me. I definitely recommend coming here and checking out the inventory they have with the help Sim!

Shirley Living Life

Went to mattress firm today and Sim hooked me up with a better deal than I found online or any other store by far. Make sure you ask for Sim he will take care of you!

Francesca Porambo

My boyfriend and I went to Mattress Firm looking for a King bed. Sim was extremely helpful and knowledgeable about the different kinds of mattresses suited for us. I highly recommend coming to this store for great customer service.

King JayIII

Sun was a great salesperson really knowledgeable about sleep and great with talking about the wich mattress is best for us

Israel Rivera

Best beds ever! Great prices and customer service, love it

Shep Kuester

Great experience! Sim was helpful, listened to our needs, then showed us the mattresses that met our requirements. Highly recommend!

Linda Hafer

Just got a new Tempurpedic adjustable bed from Sim at Mattress Firm. We had a wonderful experience and had lots of fun mattress shopping. He gave us a great deal!

Keith Malone

Even though there was only one rep, he was very professional throughout the wholeencounter. He was already dealing two other customers, but he was quick to acknowledge me entrance. When he got to me, he was very informative and courteous.

Money Memo

Isaac was my sleep expert. On martin Luther king weekend, he helped me find the perfect mattress and bed frame. He was knowledgeable on the science of sleeping and helped me find the perfect mattress according to my body shape.

Oscar Perez

Fast and easy process! Josh at the 215 and Decatur store in Las Vegas was amazing! Very knowledgeable and took his time to listen to my concerns and recommend the best mattress that fit my needs. He had great energy even though I went in super late at night. Thank you again Josh for all the help in choosing my new mattress! Super excited! Will most definitely recommend!

Roger Stillman

My experience with salesman Mark at this location was outstanding. That is a credit to his trainer and to him. He is an excellent listener and provided well informed, logical answers to my questions and concerns (of which I had many). For those fortunate to be blessed with unlimited funds, the purchase of a mattress is probably not difficult. For those of us seniors with limited income the purchase is considerably more challenging and requires much more due diligence. I spent many days and hours studying options and with the assistance of your well trained team of “sleep experts” arrived at a final decision. Mahalo to everyone at Mattress Firm. Roger Stillman Las Vegas

Maleka Taylor

Sim is ability amazing. He took care of everything and was extremely pleasant. Definitely recommend coming to see him.

Judith Debow

I had an amazing experience with Sim at Mattress Firm I bought 3 beds from him and he is truly a sleep expert. He also gave me a great deal.

Judy

My daughter bought a temper pedic adjustable bed a couple of months ago and loves it. She brought me here today and I received the best service ever from Sim! I bought the adjustable bed and can’t wait to have it delivered…. Which will be tomorrow!!!

Sephra Caldwell

My grandmother and I came into mattress firm looking for a new bed. I work in cleaning services and my body has been used and abused over the years so I was looking for relief at night when I sleep This proadapt tempur pedic is awesome!!! Sim was so wonderful in helping me find the best mattress for my sleep pattern and help my body recover quickly, he really knows his stuff!!! Thank you Sim for all your help and we appreciate your services!!!

Cheryl andres

Mr Sim assisted us with our tempur-pedic purchase in June 2022. He showed interest in our business, was detailed in giving us a demonstration of different tempurpedic models. He was very professional. He arranged for delivery a few days later and gave us a good discount. The delivery guys, Michel and Fernando did a good job in setting up the bed. We are pleased with this mattress firm store. Highly recommend them.

S V

Great experience!! Sim was very helpful and knowledgeable. Definitely will be buy from there again!!

Tyler Powell

Awesome store! Sim helped us choose a great mattress

SooDvS 702

Joshua at Mattress Firm provided great customer, he listened to mine concerns and helped me pick the perfect mattress and box springs

Ambitious Alyssa

Joshua delivered supreme customer service. As it was my first time buying a mattress, it took a while and he remained informative, friendly, and fun. Definitely made this purchase experience enjoyable and I will recommend this place to all on the mattress hunt.

Mason

Great mattress buying experience. Kim started me on the initial mattress and asked a few questions to begin. She was very knowledgable - even recognized I was dealing with lower back pain by how I was lying. I tried out a few different mattresses and Kim was able to answer all my questions to find the perfect fit.

Matthew Lozano

Went today and had a great experience. Sim was attentive and informative without being pushy. Helped me find a mattress perfect for me and my needs without trying to sell me the most expensive thing in the store. Really hooked it up with the delivery and such too.

Erica Atkinson

Mark did an amazing job helping me. Most sales reps look at my credit score and try to give me the most expensive item in the store without really getting to know or asking what I want. This was not the case with Mark he listened to me and went above and beyond for me. So If your looking for a sales rep who’s going to hear you, see you, meet your needs and go the extra mile he’s the person for you. Once again thank you so much Mark I GREATLY APPRECIATE YOU.

Doug Frederes

Salesperson never ordered the free sheets and mattress pad. I’ve contacted them twice and am still waiting. Unsatisfactory!

sabrina valvo

Sim was amazing ! Found us the perfect bed we were looking for and I couldn’t be more excited to start sleeping

Roxanne P

Isaac was very informative and friendly. No pressure sales pitch answered our questions. We’ll be back to see Isaac soon!

Samantha Gries

This was a wonderful mattress buying experience. Wonderful customer service!

Joseph Martinez

We went to multiple mattress stores today. All of the other stores put pressure on us to buy, with a focus on throwing in extra accessories at discounts. Our last stop was the mattress firm on Decatur. Our salesman was Abel. He was excellent! He gave us space but was always available to answer questions. He was well informed about the features of everything in the store. He also gave the impression that he was more interested in our satisfaction, than the sale, which in turn made me feel confident in the purchase. He also remained patient as we tested the mattresses. 10/10 great job Abel!

Daniel Ritter

We went in for a new bed set for our bedroom. Immediately greeted by Sim who was very friendly and knowledgeable. He showed us multiple mattresses and frames and gave us all the information about everything. He informed us that a certain mattress/frame combo would be the best bang for our buck with our needs in mind. He then helped us out with multiple discounts that brought our grand total down pretty significantly. All said and done we were in and out in less than an hour and are extremely excited for the new bed! Sim was a great salesman and helped us out tremendously!

Ash

5+ Stars for Abel!!!! My husband and I had a wonderful customer experience today picking out a mattress with the Sales Associate, Abel. From the moment we walked into the store we were greeted with a smile and the most welcoming personality ever! He was extremely knowledgeable about the brands and provided exceptional customer service. He listened and cared about what we were looking for and did not pressure us to buy more than we needed. I highly recommend him to anyone that visits this location.

Lisa Warner

We went in to look for a bed for my son to buy. Abel was very knowledgeable and convincing about the beds. After my son purchased his, I was very interested myself. He told me that the other bed I had purchased (from another place) would soon be a problem. After explaining the difference, I decided to buy from mine from them as well. I would recommend Mattress Firm to everyone I know. And Abel is an excellent salesman. Five stars!!

ashley benavidez

We went in today to find a new mattress and Kim was our sales rep. She was nice and knowledgeable and helped us find something in our price range. The store was clean with plenty of options to choose from. I have bought all of my mattresses from this location and will continue to do so!

Danielle Hill

Best customer service! We were helped out by Sim and he took real good care of us and made sure we found the perfect mattress. We love mattress firm. They gave us a credit through our warranty since our mattress of only 4 years was starting to sag causing us back pain. Would highly recommend this store to anyone looking for a new mattress.

Leigha Price

Sim was so informative and nice he helped my husband and I with our new bed and we can't wait for delivery!

Dennis Friday

Sim hall was great to work with. We bought 2 beds from him. One for us and one for my daughter. Worked very hard how to get the bed to Wyoming to no avail. They picked up in Denver co. Overall a great experience. However when it was delivered they set up in 10 minutes and were gone. Did not ask what height we wanted the bed. Too high for us seniors. Finally coming out this Saturday to adjust the height.

Mary Lindquist

Mark was fantastic! He worked with us for pricing that we could handle 🥳 great service! …

Susan Allen

Mark was very patient with all my questions. Very knowledgeable about all the products. Very positive experience overall!

Kassandra Michel

Josh was very helpful and really nice he had me try multiple beds to make sure I got something that would make my sleep super comfortable im happy with my purchase can't wait to get my new bed and pillow 😴😌 …

Robert Cedillos

Good service and no high pressure sales tactics. Large selection to choose from.

Michael Brown

Very informative, my saleman was Able, with very few questions he understood what we wanted and pointed us in the right direction very quickly. Got the bed and base delivered today, and within 20 minutes of them getting here it was set up and ready to go. Thank you so much for the no pressure very informative experience of buying a mattress. Will definitely recommend

Cindy B

Great affordable prices! Kevin was very friendly and helpful. We were looking for a new bed for our son and he was able to help us find the right one for him and also a mattress protector. Also was able to get it delivered the next day after we purchased it.Will definitely go back again soon to make a purchase for a new bed for our master bedroom.

Eugene Kimmons Jr.

My beautiful wife and I needed a GOOD but firm mattress set. We purchased a set and after the 90 day trial " Which we weren't aware that the Trial date expired by 2 days" we went into the store and they Honored the warranty. Mr.Able was very accommodating and understanding. We got our new Mattress set the next day and were soooo happy. THANK YOU MATTRESS FIRM

Linda Mitchell

We were greeted as we entered the Store. Able was very nice and knowledgeable about the beds. He asked what we were wanting and didn't waist our time showing us everything in the store. Our whole experience was smooth and enjoyable. We got what we wanted and would recommend Able to our friend and family.

Marianne Barker

I called about purchasing a particular mattress that I needed today, but it was not in stock. The salesperson, Abel (?) found a different brand at a nearby store. He then called me back and said they actually had that same mattress in stock at their store so we were able to go pick it up and were there within ten minutes. He made sure we tried it out before purchasing it. He was very knowledgeable, pleasant and not at all pushy. I would definitely purchase again from this business.

Kristin Hanks

So I went in to just look for a new mattress and get ideas on what kind of a mattress I need. I have terrible hip and back pain. Sim was my salesman and what a great guy. He explained what I needed and the first bed he put me on cradled me like a baby ; immediately alleviating my pain. Lo and behold I was able to finance this luxury buy with no interest for three years!! And Sim helped with adding a few extras at little to no cost. I will be heading into la la land within 48 hours and have Sim to thank! I felt like I drove off the lot with the luxury model and excitement for my future REM cycles. Thank you Sim!!!

Jill Jones

Went in a couple of weeks ago not really sure on what to get but Mellisa was very helpful and knowledgeable. She answered every question we had and was really personable. We went in today to officially buy our mattress and it was a quick and easy process. I would definitely recommend any come to buy there mattress here. They have good deals and good selections. If and when I need to buy a new mattress again I will definitely come back here! Thank you so much for giving us a great experience!

Creede Wylie

Thank you to the salesman Joshua, helped me find a mattress today while staying under budget, 10/10 recommend

Lee Huffine

My wife and I walked into the local Mattress Firm with the intention of gathering information to purchase a new bed. Sim Hall was the salesman/manager that helped us find exactly what we were looking for. His knowledge of the inventory in the store, as well as what was available to us was not only impressive but extremely helpful. Sim made the buying experience informative and pleasurable. Mattress Firm needs more people like Sim Hall!!!!

Walter Williams

We received great customer service at Mathers Firm from Sim

Nicholas Sorice

Abel the sales associate/manager was great. He showed me different types of mattresses and had me lay on each so that I could get the feel of all before making my decision. He was not pushy at all and gave me the best deal he could. Thanks for helping me get a great deal and great bed!!!

Shannon Mendoza

Walked in and was greeted by the manager Kevin in a very pleasant manner. He wanted to make sure that we got the right mattress for each one of us (my mom and myself). Explained each mattress in detail, asked us what we preferred and also gave us an excellent price on everything. I can’t wait to get my mattress in two days! I chose the absolute best one and the softest one in the whole entire store. Very happy with the overall experience. 😊

Christy Snapp

My visit to the Mattress Firm store was complete and thorough. My sales person Sims was kind, patient and knowledgeable in his field. He asked and answered questions that allowed me to make the best purchase for a better sleep. I would normally feel buyer's remorse at this point, but I feel confident and grateful for the experience.

Yesenia Rose

Today I walked in hoping to get the perfect mattress for a cheap and Kevin Rucker did exactly that. I’ve never felt more happy about an experience! Who knew buying a mattress could be so fun! If anyone is looking to buy a new Mattress I strongly advise you come to Mattress firm on Decatur and ask for Kevin! I swear this man deserves a raise!

Misty Goodroad

Kevin and Alex are amazing! I'm 9 months pregnant and they took me around the entire store showing me every option. They made everything so comfortable and helped me find the perfect mattress. I also got an adjustable base since they explained how well it will help me after the baby arrives. I couldnt be more happy with my purchase and the service these two provided, with such a busy sale going on I never felt rushed for other customers. If you need a new mattress I would highly recommend you visit this location and asking for them!! I will never buy another mattress anywhere else! Thank you for the great service!!

Patricia Fife

Went in to look for a new mattress so me and my husband could get a better sleep at night,Kevin was such a great help on showing us around and telling us about the technology inside each mattress. We found the perfect one and I cannot wait to try it out at home. Also gave us great tips on how to save money and got us a good deal on the mattress.

Sue Szafranowicz

My husband and I wanted to take a moment to thank Mattress Firm for their excellent customer service! From the salesman Abel to Erasmo Reyes and his co worker who came to set our bed up, it was a seamless experience. Abel was very knowledgeable and explained everything to us answering all our questions. He was a pleasure to work with and we will definitely recommend Mattress Firm and Abel to our Friends and family. Erasmo Reyes and his partner were awesome! They kept us notified via text and phone of their arrival. They came in and went right to work and had our new bed put together in a very short time. Before they left they made sure that we understood how to work everything and made sure everything worked. They were extremely clean and very careful removing the old mattress and installing the new one. Definitely a 10 star experience!!

Lillie

Not sure what to expect when coming in the store kinda just started looking for mattresses and we were worried about pricing, but Kevin made it very easy for us and let us try out as many mattresses until we found the right one and helped us find the best deal. We left purchasing a mattress and we are very excited. We saved time and did not have to go anywhere else! No hassle going around town, which was the best part! Thank you Kevin!

Adele Pisciotta

This was my first time in ten years looking for a mattress. Family members recommended I come to Mattress Firm. When I came in, I was welcomed by both sales people, then Kim Moore came over and the possible sale began. I was interested in a Beautyrest but, not for a Thousand dollars, so I was asked what firmness I was looking for? I was shown and tried a floor model, then Kim looked up a picture of the sister model for a much lower price but had very similar features. I liked the price etc. and placed my order. She explained and answered all my questions about what I needed to know, and a shipping date was set, price was paid, and the sale was finished

Jovan Gray

I'm moving and needed a new mattress. I purchased my last one from a different location and came here because of good reviews. Kevin was great and went well above my expectations. He sold me a King hybrid mattress that I wanted for a great price!!! He also sold my parents a California King at a great price. I highly recommend this location if you want to purchase a mattress. I cant wait to get them and sleep on them. Thank you Kevin!!

Freda Odum

Josh was extremely helpful when he solved the problem I had with the base of my bed.I found Josh to be professional, friendly, and accommodating. Thank you Josh.

Jen P

We would like to thank Abel for his amazing 5 star service. He was very knowledgeable and informative when helping us make our decision. The prices were more than fair, they had a great selection to choose from. We will recommend this Mattress Firm to all of our friends.

Miguel Mazzola

Very professional service mark was amazing, worked with me to make sure I was happy! And got me set up with a mattress for a great price

Evelin Cruz

Abel!!! Was amazing, we explained to him what we needed and delivered we ended up purchasing the 3 mattresses our family needed. Great customer service!!!

Taylor Anderson

I have been to just about every mattress store in Vegas and Kevin was, by far, the most knowledgeable salesman I have come across. We had a million questions and he patiently answered each and every one. Not only was he patient with me, but he was super patient with my crazy kids as well. I’ve never been more impressed with a salesman. Super confident with my purchase!

Anthony Lloyd

One of the easiest purchases. We did our research prior to visiting the store so we knew what we wanted. Sim was friendly, helpful, and efficient. We were in and out in 30 minutes. We’ll definitely go back for all of our bedding/sleep needs!

Justin Thompson

Just moved out here and needed a new bed, Josh helped me out and made sure I got exactly what I needed! Will be back for the guest room beds soon!

Apryl Fowler

I've been in need if a good pillow for weeks, restless sleep. Abel was awesome found a great pillow can't wait to get it. Not a bad price for a great night sleep. Will report once received.

Jenni Stewart

Melissa was FANTASTIC! Answered all our questions, was super patient as we had our 3yo with us and it was close to her nap time. We were able to get an awesome deal and I can't wait to get our new mattress! Highly recommend her and her manager Kevin for all your help and questions 😊

Aj De Jesus

Came in on a rush needing an emergency box spring. And Sim was very helpful and got me in and out super quick with everything I needed. Hands down will come back again.

Valentine Barnes

We’d recommend purchasing a mattress from Sim at mattress firm. He is friendly, knowledgeable, and helped us get through the purchasing process quick.

Glenn Plantone

Kevin did a great job answering all of our questions and working with us to find the lowest possible price on the type/style of bed my wife and i were looking for. Although he was busy with a lot of customers he gave us great attention to detail. We walked away feeling very good about the purchase. Glenn Plantone

Nellis Do

Area Manager Kevin is so knowledgeable and is super helpful. Kevin knew just from listening to our complaints what we needed and sure enough, the mattress was perfect! Would have never even tried it without his suggestion. Such a great experience with both Kevin and Lou, so if you need a new mattress and want to go somewhere that has people that know what they're talking about, go see them!

Adrienne Gaines

My sales person Mr. Abel Disilva was a very informed and patient. He answer all my questions with reasonable and knowledgeable responses. He new the product line quite well, most of all he made me feel relaxed and confident about my choice wit the purchase I made.

Ms Simmons

Sim was amazing. We bought three mattress with him.

Kari Akins

My experience with Kevin Rucker was amazing. He was the only one in the store with tons of potential customers and gave us all the attention each of us needed. I’m so please with the service and education I’ve received today. I definitely recommend mattress firm Alliante to my friends and family.

dan jobe

What a great experience today. I was dreading looking for a mattress. Upon entering the store, I was greeted by a sales person named Alex. Alex took his time to understand My needs asked me several questions concerning my old product what I liked about it and what I was hoping to get put of my new mattress. Showed me how mattresses were made and how each of the components benefit at my needs All without me feeling pressure where I was being sold. I will definitely recommend Alex to my friends and family for their mattress purchases.

Janette Maitland

Lorainna and Melissa were wonderful. They were very helpful, very nice & very knowledgeable. I was in need of a set that was exactly 21 inches high . they were patient and happy to help. Payment was easy as we used the app. It's easy to be grumpy these days.... These 2 women were genuinely happy and welcoming. Thank you!

Lindsay Salerius

My husband and I came in looking for a King size mattress. Kevin helped us find the perfect mattress and was able to give us a fantastic deal. We could not be happier with his service!

Razia’s Home Kitchen

Been shopping around for mattresses for almost 2 weeks and finally bought 1 from Mattress Firm off of Decatur. Sales person was Kevin and he really hooked it up. I suggest driving around all over town and get frustrated not buying a mattress that doesn’t suit you and then come compare the level of service and knowledge you get from Kevin. He saved me a lot of money on top of everything. And the best thing about everything is that I’m getting the best sleep of my life and don’t regret my purchase what so ever. Thank you Kevin. You really stand by your word when you kept saying, “Having happy customers is most important to you.”

Courtney Caesar

Mellisa was great!! From the time we walked in the store she was right there to answer any questions we had! She is also very knowledgeable about the products in the store! She wasn’t pushy, but took the time to thoroughly understand why we were purchasing a new mattress, and we really appreciated that! I would definitely shop there again! Thanks for all of your help Mellisa!

Honey Bustamante

I needed a mattress and box spring delivered to my home by Sunday. I called to verify if that was possible. I was assured it was. I went right in to the Decatur and 215 store [Aliante] which is 5 minutes from my home. I explained to Charla what I needed and she was wonderful. She showed me just the right stuff, scheduled my delivery and I was home within 30 minutes. Great service, great price, and great location.

Jeff Wayne

Ash is an amazingly knowledgeable representative! We left with a Beautyrest mattress, some pillows, and an adjustable base, and are so happy with our purchase. She was very nice, not a normal pushy salesperson which my wife and I appreciated!

Ryanne Shea

We are a growing family and just went in to get some information about upgrading our current bed situation. Kevin Rucker is the Area Manager at this location and he was very personable. He took the time to thoroughly go over options and truly worked to find something that met our needs and that also didn't blow out our budget. Appreciated the help and can't wait for our new bed to arrive!!

Tanya R

Make sure you speak with Mark!!! What an absolute pleasure speaking with him and getting all of our questions answered! We’re very happy with our purchase and can’t wait to get our mattress and base!

Angel Stewart

Abel at Best Mattress was absolutely amazing! He answered all of my questions and made the experience very pleasant! If you need a mattress go see Abel. I can’t wait to sleep on my new mattress! Thank again Abel!!!

Justin Loeber

Kevin is incredibly knowledgeable! He was able to find us a mattress that met all of our needs and was within our price range in about ten minutes flat. He was a pleasure to work with. Best mattress buying experience ever! Thanks Kevin!!

Latasha Brown

The associate Sim Hall was excellent. He was very informative and had great customer service. He helped me to decide on the right mattress for my sleeping matters, and didn’t pressure me into buying something I wasn’t comfortable with. I would recommend anyone I know to this location.

Bruce Adams

The sales man Josh helped me and my wife find the perfect bed my sleep has been awsome thanks Josh.

Valerie Johnson

Melissa is a amazing. She was so unbelievably kind. We worried about qualifyng for two mattress. She worked tirelessly to get financing for us. She got us the best deal ever. We absolutely love our new mattresses made possible by Melissa. Run to Mattress Firm and talk to Melissa she is knowledgeable on every aspect of selecting a mattress. She always made us feel welcome everytime we went to her store! Next purchase will hopefully be new sheets! Thank you Melissa for everything! See you soon.

Janelle Folkerts

Lou was wonderful!!! Very knowledgeable and professional. RC Willey left me in a bind, but Lou came through and delivered my daughters mattress the next day, THANK YOU LOU!! The next time I’m in need of a mattress I’ll be back! I wasn’t looking for an adjustable bed for us, but got a great deal on a adjustable frame!! Once again Thanks to Lou😎

Shawna Kalawe

We came to Mattress Firm to BEGIN our search for the perfect bed! Kevin did such a great job at introducing us to a variety of mattresses and explaining the health benefits that we were sold in an instant! We look forward to better nights of sleep! Thank you Mattress Firm!

Melissa

Quick friendly service. Went in to get a mattress to convert the crib to a full bed. Melissa was great and helped us get exactly what we needed. I would recommend you come here, this the second purchase at this location and both times have had excellent service.

Christine S

Sim was so helpful in picking out my new mattress! Thanks for all the information and the price was very reasonable! This is a great store!

Victoria Hoey

Kevin was so kind, and very good at explaining to us all the differences in the mattresses. He didn’t try to push anything on us, like most people would. He was very patient and understanding of our kids. Highly recommend.

Kazuma Masaki

Alex was very descriptive and quickly found a Mattress that was exactly perfect for our needs! The mattress selection is top notch and affordable as well. Definitely recommend shopping here for your next mattress upgrade!

Nett172

Kevin was very knowledgeable and professional. Really took the time to explain the various mattresses, plan, etc. I would definitely be back and would recommend that if you’re looking for a mattress you go to this store and this location.

Adriana Morales

I had been shopping for mattress all day and this was my last stop glad I made it here . We were greeted right away by Kim and was not pushy at all . She was very patient with us, because I could not make up my mind . Upon check out her co-worker (I believe he said he was the area manger )over heard what we were ordering and knew they had the same mattress on clearance and was able to save us quite some money. If I ever had to buy a mattress I would Definitely come back.

LaToia Briggs

I went mattress shopping today and came back to this Mattress Firm location 3 times. Luis and Kevin were patient with my indecisiveness and made an overwhelming experience very enjoyable. They were both knowledgeable and friendly unlike the pushy people from the other stores I tried. I would honestly come back just for the experience.

Ryan Mahurin

I highly recommend this mattress firm location and their great staff. They find a mattress for you based off your needs and budget. They had me lay on a few different mattresses to find what I liked. From their they showed me adjustable bases which really helped with getting comfortable. Not once was I pushed into a sale. They can answer any questions you may have. The staff are very friendly as well. Thank you mattress firm, you’ve earned my business.

Brenda Ferguson Hodges

Received excellent customer service from Melissa Ann Delacy at your Las Vegas store, who explained the details of purchasing our luxury Intellibed mattress. She took the time and patience to help us select the best mattress for our health needs. We are so excited about our new mattress. Thank you.

jerry curiel

Melissa was awesome she took her time to explain and answer all of our questions. She was Knowledgeable, very patient and entertaining at the same time. We had fun mattress shopping. Thanks for making the experience fun and easy Melissa.

Sandra DePriest

I couldnt be more pleased with the personal service I received. The original mattress I selected did not work out. And, although the pandemic restrictions are in place, the District Director and store staff went out of their way to ensure the mattress was exchanged, my needs were met and most of all, they were efficient, professional, concerned, and friendly.

Stephen C

Had a great experience here. Kevin was very helpful with answering our questions and we were able to get a mattress for our son without issues. We will definitely come back here for our mattress needs.

Karen Lerma

Kevin helped us immediately upon walking in. He was very friendly and super knowledgeable. We let him know of my hip/shoulder issues and immediately directed us to beds that would he most helpful. He seemed to truly care about what we liked best, not what was the highest price. We ended up with a Tempur-Pedic which were super excited for!

P Cunning

Kevin was phenomenal. Made the entire experience incredible. We wouldn’t had any idea where to start looking to buy a mattress. Would highly recommend Kevin to anyone looking to buy a new mattress

Sharon ONeal

I walked into the store after not sleeping 2 nights in a row. I let the sales associate know I needed help. The sales associate helped me with finding my mattress. I would shop at Mattress Firm again.

Khan Christopher

Melissa was fabulous! Patient, helpful, adaptable and had our interests in mind. Absolutely no up sell or pressure to move us to something we didn’t want or need. Will shop there again for our next mattress. Kudos!

Mark Saul

My salesperson was very personable and knowledgeable! I had done some research online and knee what I thought I wanted. She confirmed that my choice was a good one and I had financing and was out the door in 30 minutes!

Carrie Johnson

Kevin and Melissa were both great to work with. Helping multiple customers at the same time and still getting everything taken care of efficiently. Walked out happy and with new mattress. Thanks

Brenda Hicks

Kevin was absolutely FANTASTIC to work with. He is knowledgeable and was very patient with us while we decided on what was best for our needs and helped to guide us in that decision. Absolutely recommend this place and more importantly Kevin. Can’t wait to sleep in my new bed!

Tim Herbert

Kevin is awesome! Took the time and explained everything, mattress comparison and finding the right mattress that worked best for us! Highly recommend this Mattress Firm location. Awesome experience!

Pam Camel

Came in and met with Kevin. I must say, he went above and beyond to make sure we got the mattress our bodies deserved. He was very knowledgeable and didn't try to oversell us. Definitely will recommend Kevin to others!

CC Ramirez

We have always gone to Mattress Firm for great service and reasonable prices. Kevin Rucker in the Las Vegas Location was very informative in the various function and comfort of mattresses making our choice the right one. Thank you and we know where to go for future purchases.

Ted McGowan

Was very satisfied with the service. Mark was great we walked in and he took care of us instantly. Would definitely recommend this store to everyone.

Kenneth Catron

Great customer service and knowledge of the products. Bought my bed 2 years ago and bought the custom sheets. They are still performing and in good shape and even though they are a little pricey I can back to buy another set.

kirsten cabral

Mark was absolutely amazing! He worked with us & made sure we were completely happy. Would definitely recommend coming to this location!

Cheryl Warren

Kevin is extremely knowledgeable! I was looking at TempurPedic mattresses for my daughter. I’m actually on my second one myself and thought TempurPedic might help her health issues. Kevin went over all available including pros & cons. I returned the following day with my daughter and Kevin patiently explained and had her try all the TempurPedic available. We purchased the one she liked best including an adjustable base. I will definitely recommend Kevin Rucker & Mattress Firm, Aliante.

Natasha D

Super informative and helpful to a first time mattress buyer. Got an amazing deal on a really great adjustable mattress and frame that goes with it. Two birds with one stone. We love to see it!

Mike Shy

This is the best place to get a mattress! I want to thank Kevin for helping me out. He was very friendly new his stuff and helped me get the best mattress. I appreciate everything he did. 5 stars!!

Dameon Lambert-Alo

Went in looking for a mattress that fits my needs for sleep and Abel helped me get what I needed. Definitely recommend coming here if you are looking for a new mattress.

Shantel Harris

We had an amazing experience from the moment we walked in the door. We purchased the perfect bed with the help of the staff member. I don't remember his name but Kudos to him for providing exceptional customer service!

Sally Tackley

Sim was really helpful and friendly. Didn't push us to make a purchase decision. I recommend that store to anyone looking for a mattress.

Kevin was great, walked me through all the different mattresses, styles/types, very friendly and very knowledgeable. Like the 120 day trial period incase mattress isn't what I thought it would be.

Saddee H

Amazing, quick, and painless experience when purchasing 2 mattresses. They earned a life long customer here! Melissa and Alex were amazing, highly recommend!

Angelica Cienega

Super nice staff here! They showed me a couple options and I stayed below my budget! Their store is clean and they have hand sanitizer and fresh pillow covers available during this time for testing the store mattresses.

R Johnston

I was moving & Salesperson Josh helped me obtain some plastic wrap for my mattress- Highly recommend this place!

Simply Aphrodite

Kevin was amazing he was absolutely friendly and helpful in helping us find the perfect mattress at an unbeatable price. This is definitely the place to go if you need a new mattress.

Joel H

Returns beware - get everything in writing! **Update: Added 2 stars because April from corporate bent over backwards to make things right as much as possible! Thank you!** So I am not the type of guy to complain. I'm 13 years into my active duty military career, I've seen and put up with more than my share of frustrations and I typically don't bat an eye. But what really irks me is lying. Kevin was a perfectly fine salesman and was very good at getting us "deals" in the up-selling of products. I know that's all apart of the game. It was a lot of money (~$6k), so we were nervous. As the regional manager (or similar title), he said he was able to do things other people couldn't. One of those things was the returning of not only our mattress, but the adjustable frame and headboard. Yes, I know the paperwork said no returns. I asked for "our special deal" in writing. Kevin said no, but he'd remember us and would accept the return within the 120 days. This was very important to us since we were just reassigned from Japan to Las Vegas and we would be without our furniture for another month. We took him at his word. After we got our furnitire from the move we believed our own bed was more comfortable (we did a comparison). Yesterday we went to return our bed, frame, and headboard, right about the 60 day mark. No dice, only the mattress. He showed me the paperwork that said no returns on frames. I reminded him of the discussion we had and his response was "yes, you could have returned the frame, but only after a couple days. You are way passed that." Obviously we weren't told that bit of info and he had no interest in any returns beyond the mattress. So now we are at an impasse and I have no control other than to go and warn others about what happened to me. If we were happy with the bed, I'd have no issue with the experience. But we weren't and games were played to ensure commission on the sellers part.

Fernando Gutierrez

Came in to shop for a mattress, have been looking all around and finally found the right deal and had an excellent experience with Sim.

Robert Vendettoli

I really enjoyed my experience here. Kevin was super helpful and understanding of both my need for a good price and a quality mattress. Would definitely recommend coming here.

Kamree Stubbs

Kevin was great! He walked us through details on the mattresses and bases, he was extremely knowledgeable. Thanks Kevin for helping us and setting up the delivery.

Valerie Elise E

Kevin was fantastic and took excellent care of me, addressing all of my mattress/pillow needs in a comprehensible, knowledgeable, thorough, and efficient manner ensuring also that my items were at the best pricing possible.

Elizabeth Poole

Mellisa took her time, was really patient and informative and helped us find the right bed for us. She really worked with us and dealing with my crazy kids in the store we appreciated it.

Chastity Cloutier

Kevin very friendly and helpful in helping us select a mattress for our daughter. Very knowledgeable. Mattresses ready in 2 days. Will return to purchase another mattress.

Manny Castillo

Kevin is awesome and very knowledgeable. He did a great job in finding us the perfect mattress to fit our needs and budget!

Rich Andersen

Kevin and Melissa were amazing! They made sure I had the correct bed for me! I will definitely be recommending mattress firm to my friends and family! Thanks guys!

Bree S

We had a great experience finding the mattress we wanted. Kevin was extremely helpful and helped us test us different mattresses that fit our needs.

Nick Gonzales

I walked into the store to check some prices. Great deals were presented to me. Sales and discounts I couldn’t pass up. Great team working there. Good experience without the sales pressure. I will definitely be returning in the near future. Thank you!

Jess Allamani

Great service from Joshua from start to finish, really listened to our needs and went above and beyond. Happy with overall experience

Chris Burns

Kim was absolutely awesome helping us find the mattress for our daughter, the website showed the mattress not available but Kim was able to find the mattress. Great customer service

linda pichette

A friend Shopped for me because I am unable to shop for myself and was very happy with pricing and how easy it was to pay for item By sending a link to my phone. Delivery is fast I could have had it the next day but it wasn’t possible for me. So far I am very happy with the experience.

Nathalie Gramlich

We came in looking for options for our bed, and we left with a great cooling protector for our mattress. Amazing customer service and saved us some money... definitely coming back for mattress needs.

Cynthia Lynch

Sim walked me through purchasing new base other base cut cord an locked up very helpful for me. Scheduled to have new base delivered an pick up old one. Purchased last May during quarantine hope this one lasts

Jose Moreno

Kevin did an amazing job matching me with the perfect mattress. I’m so glad I came to mattress firm. Intellibed is the best bed to get!!

deborah collingwood

I originally boughqt too firm a mattress. After my 120 day trial, i went in to see Kevin Rucker. He worked tirelessly to get me into a mattress that I would be happy with. Perfectly professional while insuring that i got the best deal possible.

Lauren R

Great experience here! Kevin is very knowledgeable and worked with me to find the perfect mattress that was both comfortable and affordable.

Cynthia Sandoval

Kevin helped so much to get me a new bed after i already bought a used one and it came with a free adjustable base.... they meet your needs. Definitely recommend...

John Kalish

We are happy to report that Mattress Firm has been working diligently to resolve our problem with Tempur Pedic. We appreciate their assistance.

Kathleen Humphrey

Sales agent Mellisa was great!! Very presentable, extremely knowledgeable on all Mattress FIRM product. Very easy to work with.

Xavier Robinson

Great service I was helped by Sim Hall. He was beyond polite and helpful didn’t push anything I didn’t want on me and really just tried to fulfill what I was asking for. Most of all he had me in and out in under 15 minutes I couldn’t have asked for more.

Melissa Vravis

I came in to get my daughter's mattress and played down on the intellibed and it is amazing. Kevin was fantastic, offered financing and was extremely knowledgeable! This is the place to go for a mattress.

Ben Leavitt

Awesome experience at Mattress Firm. Everyone was super helpful and knowledgeable. Helped us find exactly what we wanted. Looking forward to finally getting a good nights sleep.

JENNETTE DALISAY

Really great service. They helped me pick out the perfect bed and base for my father who is getting leg surgery. I had no idea how nice the adjustable bases are. Thank you!

Cheryl Scott

Sim was are sleep expert, gave us a lot of information so excited to receive our new split king tempur-pedic mattresses

Bon Bon

Amazing service. Kevin answered all my silly questions without making me feel bad. No pressure sales techniques at all. I will be back if I need a new matress

Alanna Tiehes

Went in looking for basic mattress, Kevin showed me many options, and am very happy with what I purchased. Not a basic mattress, looking forward to better sleep. Thank you Kevin.

Daniel Uribe

We came in to the store thinking we might not get anything because of finance. But thanks to Kevin and Melissa they made it possible. They were very helpful. We had a wonderful experience Thank you (M,K).

D. M. Barragan

Abel was SUPER nice and helpful. He set up my order over the phone, sent a payment link via text and my order was completed! Great customer service

Virgil Swargtwood

The salesman was friendly and very knowledgeable. It was a pure joy talking to him. He was empathetic about my needs and I walked out very satisfied with my purchase!

Kelli CT

Kevin did a great job getting me set up with my first mattress! Would recommend to everyone to come to Mattressfirm!

Chris Arthur

Just bought a bed at mattress firm and was helped by Kevin. He was very helpful and VERY knowledgable. I would recommend anyone looking for a bed to see Kevin at this location

Tricia Hypolite

Kevin was awesome! If you need to buy a new mattress you should definitely go see him. Personable and knows his stuff.

Kae Jewel

Kevin took care of me and my daughter we were in and out. I am really looking forward to a good nights sleep with my adjustable base!! Great deal!!

chen assayag

I was lost when I came in , at the store in North las vegas met with Kim and from there it was so much easier , excellent customer service and a lot of patience! Very informative! Didn't feel any pressure to buy anything which made me buy it 🙂 …

Hussle Man

Josh helped me out a lot I found exactly what I wanted give that Man a Raise he’s a good dude , really good at what he does at Mattress Firm

Angela Dailey

Kevin is a really great sales rep! Great with his Knowledge in mattresses. Very friendly And not pushy.

Chris Jasso

Sim at Mattress Firm hooked me up!!! Definitely check this place out they beat all competitor's prices.

_rosalvaaa Felix

Been shopping for a good mattress for a couple of months and finally found the perfect one thanks to Luis at Mattress Firm. Thanks you so much for the wonderful customer service and the great price.

Jeanine Adrien

Melissa did an amazing job helping me find the perfect mattress. I got the best for the right price!! Thank you so much

kalena wainwright

Melissa was super nice and helpful. Not at all pushy which I really appreciated. The store has some great quality products as well as lower priced products- so a wide range. Thanks so much!

jerretta sandoz

My salesperson Sim was great. Great prices and great professional customer service. I highly recommend Mattress Firm.

Sabrina Mestas

Kevin was absolutely AMAZING! he was so helpful, i definitely made the right decision coming here! :) HIGHLY HIGHLY recommend him 👌🏻 …

Holly Peterson

I had a great experience at the North Decatur location and Sim was very helpful and had great customer service skills, love my new bed!!

vahstania

Kevin helped us get a good mattress and didn't immediately try to upsell us or make us feel bad for not buying the 2000 mattresses lol. Been to another place that did that once

Regina Vigil

Hi today i went in lookin for a mattress and i had help from an employee named josh he helped me find right what i was looking for and im super excited bout my temperpudic bed coming in soon thank you josh

Nicole Viseur

We went there to purchase just 2 new pillows and we found the ones we were looking for. Firm and soft. Courteous and professional service!

Mark Paul

Very happy with purchase from Kevin, got a really good deal on mattress and adjustable base.

Jennifer Oliver

Sim was amazing helpful definitely will be back for all my mattress needs

Alexis Harris

Kevin was very helpful. He made sure I knew what kind mattress was right for me and also knew what he was talking about.

Msburke Official

Kevin was awesome🙌🏽🙌🏽..very helpful and knew his product happy he is on the mattress firm team.. …

Donovan Kleinick

Great service, Kevin took the time to make sure we found the right mattress for my daughter.

Carlo Chavez

Amazing customer service and the perfect mattress! Charla helped us out and hooked it up!

Bonnie Wray

.I was assisted by Abel he was extremely helpful, friendly and knowledgeable I will definitely come back.

Polo L

Kevin was a great guy, he really walked us through the whole process on finding our perfect matress.

Ruth Jones

I worked with sales associate Joshua Gill and was very pleased with his professionalism, knowledge and great customer service.

Desiree Wylie [Gibson MS]

Kevin was super helpful and knowledgeable. He was able to get me what I needed within my price range with a few extras. Thanks Kevin!

Richard Venegas

Awesome people and quick . Easy to understand and didn’t pressure me into buying something like a car salesman. Came here 7 years ago and came back again. Friendly and nice.

Ron Baca

Sim was very informative, helpful, and did his best in showing us the best in each product. We will recommend others to this store.

Austin Zambrano

My parents shopped there Yesterday. Got a good deal and staff was great! Melissa and Lorena very helpful and know their stuff.

C Ellis

Kevin Rucker was very helpful in making sure I receive the right mattress for I have health issues. Thank you very much, Ms. Ellis

Devin Brown

Kevin was extremely helpful and very personable! Made our experience quick and easy! Will definitely be back.

Deanna Hoskins

Kevin was amazing and got us an excellent mattress at a great price.

Tracy Hoffman

I had a great experience! Abel was awesome! Gave me a great deal. Couldn’t have asked for better.

Sofi O.

Kevin was awesome! He definitely knows his stuff! You can walk out with a piece of mind knowing you got the perfect advice you needed.

Matthew Salerius

Kevin Rucker was very personable and helpful. He got us the best deal he could on what we needed.

Lincoln Schmucker

Kevin Rucker was amazing, getting me exactly what I wanted and needed in my price range very quickly. Excellent, friendly service.

Jeff porter

Just worked with Nate, great guy told him i new what i was looking for he showed me and the wife the mattress, we were pleased he set everything up didnt try to up sale great conversation over all great experience i recommend this place nice quite easy going

Jessica Cheshier

Kevin Rucker was super knowledgeable and made our mattress buying process a great experience.

glenn radel

able fashions was extremely knowledgeable and helpful. Pleasure to do our purchase with him.

Mary Hauer

Kevin was a great guy and really did a good job of explaining the differences in the mattresses.

Kristine Anglo

Kevin was very professional and so helpful finding our family a new mattress! thanks for all your help!

Christina Manzanares

Had a great experience. Mellissa was great and patient and knew all her info. She was great with my son as well

Gerardo Santiago

Had a Good experience with the agent as I walked in he greeted me like a family member and gave me the best customer service I ever had And he was patient for all the questions I had to ask him really happy with the customer service I've got today.

Robert Pimpton

Kevin was awesome and very knowledgeable. Thank you we really needed a mattress, really appreciate you.

Pam Cantone

Kevin Rucker was very knowledgeable, and extremely helpful! Great personality! Thank you for a wonderful experience.🎖 …

marlys Stobbe

Kevin was very good salesman. Very easy sale. Kevin has a good sense of humor

james hamann

Great sales staff got us what we needed no hassles. Nice clean new store with the new location.

Christina Nardacci

I had a wonderful experience at the local store, Aliante. I was treated according to my needs and shown what I needed and then I was allowed to make my choice.

jon chesser

Kevin was awesome and I'd highly recommend him for your mattresses.

Victoria Jolly

Great deal, and very informative sales man!! Thank you Kevin!!! You made my purchase easy and worked with us on pricing.

Carrie Zickafoose [Substitutes]

Great place! They have mattresses in stock!!!! Fast delivery too!!

Mama Bear

Great service! Melissa really took the time to make sure we chose the mattress we really needed.

Hilary Toole

Alex and Kevin at the Decatur location were exceptionally helpful and gave me a great deal. I give them my highest recommendation

Casandra Andrade

Kevin was the best. I HIGHLY recommend you come on down and buy a bed ! Great Customer Service !!!!!!!

Ron Warren

Melissa was excellent. She was very knowledgeable and we got just what we were looking for.

Rahk B

Kevin was very knowledgable and got us a premium bed in time for me to make it to work, thanks a lot

Kirk Ayers

Great service from Kevin, found me the right product at a very fair price. First rate experience.

James Wixom

Melissa and Kevin were amazing! Professional, friendly, and a pleasure to do business with!

Rosemarie Melton

Very nice place . Very helpful people. They really know mattress ' s and how to help you find just what you need.

Noah Hardy

Really great help to find a good mattress. Good prices and lots of discounts!

Vegas EMT

Kevin is a straight shooter, attentive and a good guy. Will buy from him again.

Hector Marquez

Very good place, to buy a new mattress customer service was very good

Jared Gabriela Macal-Uraine

Kevin was helpful and patient with the process , answered all my questions and made the purchase super easy process.

Debbie Barnes

Milissa was bomb!! She worked hard to get us the perfect mattress for are guest room!

Delia Garza

Very nice and explained different items

Scott Stuart

Kevin was really helpful. He listened to what we needed and made some good recommendations.

Zachery Barber

Great experience! Sim was amazing...answered questions and provided super service!

josh maldonado

Kevin was awesome very knowledgeable and took great care of us!

Adesko Bankston

Great service from Kevin! He was very attentive and knowledgeable about the product.

Flor Rodriguez

Kevin and Adam are amazing! Made so many recommendations and are very knowledgeable, Helpful and Friendly. Thank you!!

Myiesha McKinney

Kevin was very helpful with our mattress selection...

Brian Reacher

A very easy buying experience. Very helpful and knowledgable staff. Great product at a great price.

Andrew Grijalva

Great customer service, I was in and out during my lunch hour! One day delivery!

Carol Swanson

Took the time to explain everything thoroughly without any pressure. Left with an excellent deal, and feeling good about purchase

Lois Ellis

Mellisa is a very friendly and knowledgeable. She made us feel right at home

Patricia Hannig [Gibson MS]

Kevin was very knowledgeable, patient and professional. It was a very positive experience.

Willrich Family

Knowledgeable, Friendly and Simple - Couldn't have asked for a better way to shop for a mattress

Dormetria Moore

Great customer service. I was in and out and satisfied with my order...I will definitely be back.

isabel espinoza

RECOMMENDED!! amazing customer service! Bed quality is great!

Joyce Durant

Kevin was awesome. Took the time to explain all the mattress options.

Shelley Lillis

Amazing service as always! This is my third purchase in 17 years and never had a bad experience

Cristina Linares

Kevin was very helpful!!! I recommended mattress firm !

lil man

I was very pleased with everything and all my questions was answered by josh. I will be coming back to this place.

Janet Ford

The manager and employee Melissa were very helpful and made us an excellent deal.

Scott Benson

They were informative, quick, and easy to deal with. Very helpful. Cool personalities.

Tony Fang (tf245yay)

Great service and polite people. Was able to get what I needed right away.

Aaron Showell

Great. They cut me a good deal. Thanks mattress firm

Freddy Gutierrez (fredro3)

Professional service as expected from Mattress Firm.

Elijah Osborne

Sim knew his stuff and gave us the best deal :)

Sonny Garcia

Great and friendly people no rush to make a sale always polite and courteous =)

Lawrence Brown

Great store. Melissa help me get everything i needed, this is my go to store from now on!

Judith Jungbluth

Luis was the best! He made the process easy and efficient. Thank you!

Crystal Allard

Mellissa was super helpful and work out a great deal for me!

Rebecca Richards

Very informative staff

Kim Chenault

Great products!!! They will fit you for a bed!!

dreamsmusher23

I got help Geting a new mattress by someone named josh

Demetrius Eady

Kevin was very helpful, quick and professional. In and out, good day sir.

B Shannon

Kevin got me set up proper, he is a bad man in a good way!

raybeastbrook _25

Very cordial and Josh gave me excellent service

Kurt Carlson

Abel was very professional, and able to answer any questions you may have

Karen Nichols

Great service.. Came back for a second time got a second matrress. Love this place..

Erin Winder

Kevin and Melissa were amazing and SO helpful!

John Irons

Mellisa was beyond helpful! I would recommend he to anyone!!! #plusultra!

Monica Jackson

I definitely recommend this store! The sales reps are very helpful and friendly.

Glenda Mcpherson

Great customer service, explained all details and rewards.

Christabelle Borja

Luv the mattress that I purchased and great customer service

That Bear

Great service and fun people! I had an awesome experience!

Ryan Rodrigues

Melissa was very knowledgeable, friendly, and professional. Thank you!

Christina Avelar

Very helpful and went out of their way to make me happy.

Brandy Testa

Best experience ever! Great personality and service!

L M

Walked in and was helped right away by Kevin. Great experience.

Johanna Briggs

amazing buying experience. Kevin is the best!

M L Harper

Excellent experiance! Given deals I never thought i could get!

L Moore

Ask for Mark customer service is great !!!

Tina Duke

Melissa was helpful and absolute joy to work with.

Sypherion Ranola

Thanks Sim for the great service!

Carl Jaumotte

Very helpful with no pressure. Great experience

Joe LaForest

Very helpful. Gave us a good deal

Nina esteban

Kevin got good customer service and answer all my answer

Andrew Gardner

Kevin Rucker was great very helpful today

Maggie Coffin

Great experience. Super friendly manager.

janet lechman

Kevin was very helpful and professional.

robert boyle

Excellent service. Great value.

Allie Carnival

Kevin was really helpful and knowledgeable.

Edward Hernandez

Sim got me a steal of a deal

Zach Williams

Thx Melissa! You were the best!

Julius Rivera

Super helpful! Great deal!

Dana Smith

Easy and friendly and great deal

Hannah Redinger

Got a great deal for my son in the clearance

Cresencio Barrientos Jr

Easy going no pressure very helpful

zachary labrash

Lady was very nice and welcoming

Frank Limones

Fast, friendly service! Ask for Kevin

Kristopher Ledingham

Melissa was extremely helpful and amazing

Frances Marez

Melissa did great everyone did great

Arturo Cisneros

Great experience and lots of help.

R O

Great service from all employees!!

Marlene Bowlsby

Great

Matt Griffith

Kevin sure knew his stuff!

Ronnette Cromwell

Kevin was very informative

Kody Simons

Quick, easy, friendly service

james le

You do a great job

Harry Smith Jr

Nice deal last year

tia macklin

Love the customer service!

Patrick Limage

Melissa was awesome!!

Christine Fabian

Did real good

tyrese jefferson

Great Customer Service

Kelley Degroat

MELLISA WAS AWESOME!

Joshua Rosson

Awesome service!

Annie B

Awesome experience!!!

Shelly Humphry

Quick and easy.

Carlton Myers

Awesome experience

Donald Moore

Reel good.

terrie goldenberg

Sim was great 👍🏽 …

Brandon Harnishfeger

I’ve been sleeping on a Tempur-pedic luxe-Breeze Now for about 6 months and love it. I highly recommend stopping by and seeing what these guys have to offer! Buying this mattress saved my back and made sleeping restful again

Penny Foster

We visited this location this morning and within an hour Dasia helped us find and purchase our best mattress and base. She was very knowledgeable and friendly. The experience was very comfortable all around- there was no awkwardness or high pressure sales tactics. Dasia’s a pro! If you’re looking- or even thinking about- purchasing a new bed, go see Dasia at Mattress Firm Crossroads off North Decatur! You won’t be disappointed!! 😴 🛌 😴

Cammie Williams

Great experience! Josh is awesome!

Nancy Callahan

Informative and pleasant. Sim answered all our questions and found us the perfect adjustable Temper Pedic ERGO smart base. Thank you.

Angelica Burg

Just got an amazing adjustable bed from Sim at Mattress Firm. He knows a lot about sleep and truly is an expert. He got us a fantastic price and beat all other stores. I'm very happy with our new bed. Make sure you ask for Sim.