Reviews of Mattress Firm Greenwood North II. (Mattress Store) in Indianapolis (Indiana).
Mattress Firm Greenwood North II
7701 S U.S Hwy 31, Indianapolis, IN 46227, United States
Description
Information of Mattress Firm Greenwood North II, Mattress store in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Greenwood North II
Sunday
10 am–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
Popular times
Sunday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Monday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Thursday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Friday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Saturday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Reviews of Mattress Firm Greenwood North II
Val provided tremendous customer service. He was attentive and patient. He worked with both my sister and I to be able to get the maximum bedding including pillows for the lowest possible price. We were within budget as Val stayed after closing to get us the best deal. I can’t explain how impressed we were with the selection and Val’s knowledge. Definitely my next sales guy.
We worked with Val to get an awesome mattress and adjustable base. We decided to come back to Val (after shopping at 4 different places) because the experience we had with him the night before 20 minutes before closing. We didn’t save the most money we could have shopping elsewhere, but we don’t mind paying a couple extra dollars for someone who is very hospitable and has a ton product knowledge. From salesman to salesman, Val you did an amazing job and we thank you for your efforts!
***This is a new visit since it won't let me make a new review.
We went again today for another mattress. This time for me. Craig helped us out again and was awesome like the last time. He was thorough and helped me what mattress I needed with my bad back. He was patient because I had to try several before I decided on one.
I still highly recommend him for your mattress or bedding needs. ***
**This review is from 2 months ago when my parents bout new mattress and bedding**
Craig was very helpful and courteous. He was very patient with my parents trying to decide what bed to get. He explained the differences in each type. They ended up getting a bed they wanted and needed.
I bought a bed from Mattress Firm about 7 years ago and was happy with them. In a couple of years or so, if that long, I'll be in the market for a new one and will definitely be returning.
Craig, the manger, was excellent! Did not pressure me into buying more than what I came into store for. Was professional and helpful. Explained product(pillow) thoroughly and even helped me get a discount on it! I am very satisfied with my purchase and will return to that store when ready to buy a bed! Thanks, Craig!
When my husband and I were looking for a bed we first went to furniture stores. But I didn’t feel they knew enough about just a bed . They were nice and helpful but not knowledgeable enough for me . So we went to a mattress only store. The salesman didn’t push us to buy , he didn’t make us feel bad if we didn’t . We tried several Mattresses before we purchased ours. It was such a calming and relaxing experience. They helped with what we needed most and that was a bed .
CRAIG WAS AMAZING! Don't walk but run to see him. I walked in just looking and walked out leaving purchasing my dream mattress setup with his help. He pointed me in all the right directions and didn't hassle me at all. He definitely is worth your time. Stop reading this review and get to that store and see Craig. 😊 …
I was dreading going to buy a new mattress and put it off for the longest time. Mainly because I know how indecisive I am. I really lucked out choosing this store to walk into. Craig helped me and he was great! Very knowledgeable of the products and patient with my indecisiveness even though there were 4 other customers in the store. He was the only associate helping all of us at the same time and did a great job!! Craig helped me find the mattress that was right for me as well as in my price range. Thank you, Craig!
Craig Deeken was the one who help us. Some inconvenience because of the shortage of the mattress but he helped us pick a different mattress and gave us a great deal. They were nice an helpful. I had a great experience. Go check it out for your mattress needs.
Val was a pleasure to work with, helped me on finding what’s comfortable and what was in my price point for a mattress. You don’t come across great salesman that much these days but Val is one of the best! Also for the other guy that help me as well thanks! Got a customer for life!
I was helped by Craig at the greenwood store. He was very helpful in assisting me with picking the perfect mattress for my friend and I. This is my 3rd time buying a mattress for mattress firm, one for me my mom and sister. So I’m a happy returning customer ☺️
We went to another store and found the mattress we wanted. We could not get anyone to help us. Val was very friendly and helpful. He gave us a much better deal than we could find anywhere else. He did not pressure us and answered all our questions. Pleasant shopping experience.
Polite and cheerful salesman, Craig, was so helpful. I knew exactly what I wanted and he didn’t try to push me to a more expensive product. Also provided great instructions for delivery and set up. Thank you, Craig
After experiencing a flood and having to replace all my belongings, Craig did a great job with setting me up! He was transparent with prices and was very considerate of my price range.
Craig was very attentive, even though while I was there 3 more families came into the store.
He was able to take care of each of us.
And everyone bought
Thank you
Craig very courteous salesrep. Worked very hard to make the sale but most of all please the customer first! Awesome product and went the extra mile for my price range! Thank you!
We had a great experience with Val! He walked us through picking out the most perfect mattress and answered every single question we had.
Craig and Don were very knowledgeable about the various mattresses, and they worked with us to determine which mattress was the most suitable for us. It was a pleasure working with them.
Craig was great! Very helpful and knowledgeable. Found the mattress we needed with no hassle. Highly recommended.
Craig was very helpful with me and my boyfriend yesterday! I was ready to walk in and buy some cheap mattress and get it over with, but Craig gave us a lot of helpful information to make a choice that we were happy with! Great service and hospitality.
John was very professional and helpful with me finding a mattress and frame for my elderly mother. I would shop here again.
Sales manager Craig was great! Low pressure but informative. Good selection of bedding and platforms. Excellent experience all the way around. I highly recommend them.
Great experience 👍 my salesman Val was very helpful I would recommend him to anybody who's looking for a bed …
I was having a very tough day but I had put off buying a new mattress, so I stopped in Greenwood at Mattress Firm to see What they had. I was greeted by a very tall Slender young man, and he introduced himself as Joe, behind the desk was another young gentleman who I would soon find out goes by (Craig). I proceeded to inform Joe of what I was looking for and he gave me several choices to pick from I made my choice and decided to finance it since it was zero interest. While Joe was on computer doing my paperwork my phone rang and it was my husband who has been i’ll for sometime. When I hung up I had started too cry and Joe offered me water, and asked if I needed sometime to take a break. In this day of so little customer service I must say that both of these young mean showed such kindness. Thank You, great asset’s both of them to Mattress Firm. Sincerely,
Craig gave me an exceptional deal that fit my bedrooms needs and fit my budget.
I received great service from Joe and David. I definitely recommend shopping at this location.
Our sales guy was great. He listened didn't push I told him what I wanted was in and out in 30 minutes. Because he listened and the vibe was great was the only reason I bought.
Great price on a mattress that I’ve been wanting for my guest bedroom! Employee New his merchandise well. Very helpful, patient & willing to work within my budget.
Val is the man! He walked me through each mattress and gave me precise details about each one. He made me feel comfortable and feel like I was in great hands. I’d recommend Mattress Firm to anyone interested in a nice new mattress.
Salesman who worked with me was very pleasant, professional, and patient with my questions. He was very knowledgeable on mattresses and sleeping, and I found the perfect fit! Of course they’re going to use common sales tactics and financing to sell you a higher end mattress, and I did go a bit over my budget, but I’m glad I did!
The only mistake was made by the movers, I can’t remember what company it was, but they forgot to put the center rail on the frame. Not a big deal, I just put it on myself (removed the mattress and box spring, it was only two thumb screws).
I've had my mattress for 8yrs and was looking into buying a new one and came to this store and was met by Craig Deeken and he help us look for the perfect mattress. He went over stuff with us to find the best mattress for us and after looking and came down to 2 we made a decision and went it and got the adjusted base with it and pillows. Craig was very helpful with everything excellent person cause I don't know nothing about mattress lol. Thank you Craig
Val took great care of us while purchasing our new mattress and base. Made it work with our budget. Went above and beyond! Ask for Val!
Craig was very friendly and was great to work with. Excited to get our new mattress!
Craig, was professional and very helpful.
Definitely recommend you work with him to get you to your best experience possible.
Very clean and welcoming. Craig was extremely helpful, pleasant and helped me to find the mattress best suited for my comfort. He was patient and answered my many questions. With the information and help he offered, I found a mattress and pillow that I would never have thought to look into on my own. I highly recommend talking with Craig at the store on US 31 and Shelby St.
Staff was helpful, knowledgeable and not pushy of any product or selling us extra stuff we did not come for. Will deffinatly recommend in the future to friends
Amazing customer service. Helped me pick out the right bed.
Super easy process! Dave helped us and he wasn't pushy at all, he presented the products and let's us try out all of the mattresses we wanted. Thanks so much!
I chose the pillow that my daughter recommended that she had bought previously it was not available in store but the salesman said I could pick it up in a week did not offer to have it shipped until my daughter said I could buy it online and have it shipped that was my only complaint But now the pillow is being shipped to me from the store
Val was very helpful and we appreciate the help he gave us so if you looking for matts we are please to recommend this place!!!
Mr.C &Mrs.T Woods
Devan was really nice and very helpful when it came to us selecting a mattress. She also gave us some nice deals when it came to our add ons like pillows and such.
I would've given five stars if she explained the leasing program a little better but that's all right, still a great experience.
Shopping for a mattress is STRESSFUL! However Val made the experience much more enjoyable. I did not feel like I was being pushed into making a purchase. I felt like Val wanted to sell me a mattress that i was going to LOVE, and not what was going to make him the most money. I will most definitely send anybody looking for a new bed to this location!!! So excited for this dream boat to be delivered!
Craig did an amazing job! Definitely helped me find what I needed and I couldn’t be more than thankful for his help.
The customer service at this store is AMAZING! Anthony is off the charts helpful. I just purchased my 2nd mattress from mattress firm, this time online, and made a mistake on the model. The Mattress was delivered and I knew I messed up as soon as I laid on it. I called Anthony today and asked about returning, knowing I would have to pay the restocking fee. Anthony set up an exchange to pick up the wrong one and deliver the correct one with no charge to me. He didn't have to do that but he did. You just don't get customer service like this anymore. Both experiences with this store have been great! Thanks Anthony!
Had a very pleasant experience shopping for a new mattress. Craig, the manager helped me with all the aspects of my selection. I had been at the store a week earlier “shopping” for possibilities and after checking several places decided to return and let Craig put in my order. I advise anyone needing a new
mattress to go in and ask for Craig
Craig was very good at helping me to narrow down choices to the mattresses that would work for me. He was able to answer my questions and get everything set up easily.
If you want customer service and no pressure Craig Deeken is your guy. He’s friendly,courteous, and considerate. He listens to your needs and helps you find your options. He’s professional and knowledgeable and the person to ask for when you go to Mattress Firm. Craig is the best!
Craig Deeken was very knowledgeable and patient as we needed much time to finally get to the mattress that we’ll be happy with for many years to come. They do have a large selection of quality mattresses. Craig was very informative as he described the differences in materials and how that relates to pricing and support longevity. Glad we went there.
It's a pleasure to work with someone as knowledgeable and patient as Craig
Deeken. Craig has taken the time to research and understand the differences
between mattress technologies and the companies who make them. Craig knows
personally the importance of the right mattress and how it can impact your
sleep and your life. Craig appreciates the different financial decisions we
find ourselves in and helps provide the best sleep solution with respect for
your financial situation. What more can I say? An outstanding experience
working with Craig to find that just right mattress.
Craig Deeken was absolutely wonderful to work with. He was knowledgeable about the product and was kind to both me and my sister. I appreciated his help and his demeanor. I am thankful for him! I purchased a mattress from him yesterday and received a great deal. He was honest and easy going. I felt no pressure. This was a great experience overall!
Craig Deeken was friendly, knowledgeable and forthcoming about our purchase. No pressure with upsales or trying to get us to purchase a more expensive mattress. He answered all of our questions honestly, even tho they could have cost him the sale. Honesty sold me. Very personable young man that I will recommend to family and friends.
Anthony , was terrific helping me find the mattress that was right for me . Very knowledgeable about the products they had.
He also helped me get financed and made buying the bed a breeze!!
Also when I came back the next day to finalize everything bc I had to check with the wife first before purchasing of course . The gal that helped getting all the documents was amazing making getting the paperwork done very Simple and effortless . Thanks you all and can’t to get my bed
My wife and I had a great experience this afternoon buying a new mattress from Val. He was very knowledgeable, and made great suggestions to help us find what we were looking for. I would highly recommend this location.
The salesperson, Craig, was very pleasant and very helpful with making our choice of mattress and pillows. I would recommend this store and Craig.
Fourth mattress purchased from Craig. Very nice, very knowledgeable and honest about mattress quality. Worked with us to get mattresses delivered to Northern Indiana. Thank you!
Joe gave me a great deal and I would recommend him and this store location, both Craig and Joe made it fun and easy
Craig Deeken was very knowledgeable about all the products within the store. He was able to manage the busy atmosphere, and greeted all customers by himself. The store operated with 1 staff member while we were in and the experience was still a great one. He was very patient with my family as we took quite awhile to make a purchase. He even offered water while we waited. It was a fantastic experience and I will definitely send customers his way. We had drove over an hour to shop for the day and didn't have intentions of making a big purchase. I was even able to negotiate the price and he added FREE items to the purchase, which is always a BONUS! It was a great shopping experience. Thanks again for the great experience, Craig.
Craig is an outstanding young man. He was very professional , cordial and helped us feel at ease
He did not pressure us to buy, but was very informative regarding his product. We were happy to purchase an adjustable bed and are looking forward to getting our new bed.
Craig Deeken spent a great deal of time with me. I purchased 5 mattresses. He worked hard to make it as affordable as possible. He made sure to make me aware of the features of different mattresses, so I could make an educated decision. He was very professional and explained everything thoroughly. He is a very nice person. I enjoyed my experience at Mattress Firm.
Anthony was really good at listening to my needs. He showed me what I was looking for. Pointing out certain features that caught my attention. I appreciated him being patient with me. I would recommend mattress firm to anyone!! I got better deals there than where I work.
Thank you Craig! We have talked about updating & upgrading our mattress for a year and today with his one-on-one help we are looking forward to really great sleep starting Tuesday!
Visited the Greenwood Indiana location in mid April and had a wonderful experience with Craig Deeken. He was very knowledgeable and patiently answered our questions and let us work through finding a mattress to suit our needs. The mattress should be here in a few days and we are looking forward to it!
Loved the service at Mattress Firm, great employee named Craig helped and got me everything I needed within in my budget. I would highly recommend getting your mattress here!!
Craig and John gave us a very good deal. They were a pleasure to work with.
Craig was SO helpful. Rather than trying to constantly upsell and push for the sale. He asked us about how well we sleep and why. He took a lot of time to understand what we need in a mattress. he then found a perfect fit for us at a great price.
Craig was EXTREMELY knowledgeable and helpful. The process from beginning to end was great. I would highly recommend them to anyone in the market for a mattress!
We were greeted with awesome customer service by Anthony at the Indianapolis, Indiana store. He wasn't trying to sell us on a mattress. He took his time to get to know our needs and why we were there. I highly recommend Mattress Firm if your looking to buy a mattress.
Anthony was very easy to talk to. He was very knowledgeable about his products. The only negative I can say is not about the store or sales staff at all but Matress Firm would not work with us in financing using another card we had already paid off. Anthony went to work on it and we were able to purchase a lesser model. I would recommend this store and sales staff.
I had an amazing experience with Craig Deeken at this store. He walked me through all my options, gave advice but was never pushy, answered all of my questions (which I had a lot), and was overall really great to work with. I walked away with a great deal and a delivery of my mattress and base that will only take 3 days!
My husband and I went in to buy a King size mattress. Craig helped us out and did a brilliant job. He is a really good salesman, knew what we were looking for and sold us a great Beautyrest. I would recommend this store to anyone who is looking for a really good mattress!
We came to Mattress Firm in Greenwood North, IN after a visit at another showroom that had a Twin size Intellibed. We called the Greenwood location to ask if they had larger sets we could see. Anthony was very helpful from the moment we called and understanding of what we was looking for. When we arrived, he was very attentive and accommodating in answering all of our questions and making sure we understood the quality, value, and care for our new bed. Purchasing was very simple and he explained every step and what each signature was for. We opted for the Gold Standard package and delivery was a breeze! Delivery team arrived earlier than expected, but with the ability to track and the courtesy call, we was not blind sided by that. Set up was super simple and they handled everything exceptionally with removal of our old bed. I highly recommend Mattress Firm, specifically the Greenwood North location and have Anthony help you out! We had a slight issue after delivery and he was quick to rectify the matter. We couldn’t be happier with our new Nightfall Intellibed and the service we have received!
I went into this store hoping to finance a bed, while I did meet 99% of the requirements there was still complications and I wasn’t able to do so. However, with Craig’s help, I was still able to find the bed that fit me just about perfectly despite the issues I experienced. Despite not getting the bed I really wanted, I was still able to have a great experience getting a new bed. Thanks a ton Craig!
We had a great experience. We took advantage of one of their promotions and got an amazing price. Craig Deeken was very helpful and courteous; he showed us what we asked for and made suggestions based on our preferences and ended up suggesting a mattress we liked a lot more than what we originally came for (for only $10 more!). Great experience overall!
Craig Deeken was very knowledgeable... we came in not knowing what type of mattress we needed for our back issues, he made sure to help us find the right firm. We are very happy with our purchase and especially with his customer service. 5 star experience, all the way. Thanks again, Craig, for a stress free time deciding on something we will use daily!
We had purchased a twin mattress online through another company and it took 4 weeks to be notified it was on backorder. The team at mattress firm helped us find what we needed and ensured quick delivery of our mattresses. Very helpful and competitive prices! It was also nice to see the mattress in person.
Craig Deeken is awesome, no pressure sales and every question you send his way he has the answer for. Very professional and would recommend Craig for all your purchases at Mattress Firm. GO SEE HIM!
Anthony was our salesman and we really appreciated his professional demeanor as he was not pushy I’m just suggesting different mattresses a furnace that we were looking for. He gave us space and did not have hover over us. He was so down to earth and answered all our questions. I would highly recommend your store.
Staff is super friendly. My boyfriend and I went in to the store with plans to purchase a mattress that suited us and that’s what we got. Overall wonderful service!!
I am so pleased with the service that I got from Anthony at Mattress Firm on the Southside of Indianapolis. He is an expert on Mattresses and found us the perfect one. He was not pushy & just let us discuss our budget. Ended up finding a Cali King size mattress & adjustable base. Anthony has AMAZING customer service. Arguably the best sleep expert in Indianapolis. Thank you so much Anthony!!!
Craig Deeken was a great sales associate. Took the time to take care of my needs (I'm extremely indecisive) and helped me get a mattress I'll hopefully love. He also told me about the 120 day sleep trial so I could trade out my mattress if I'm not satisfied.
We had the best experience with Devan… she stayed late and made sure we got exactly what we wanted and needed (I wanted 😊). Cannot wait for our new mattress and would highly recommend going here for the best deal on a new mattress! …
Val provided excellent customer service. We are happy with our purchase.
So quick and easy! Craig Deeken was very helpful. We told him what we were looking for and he only showed us what we requested. No high-pressure sales! I would highly recommend this Mattress Firm, and ask for Craig!
Craig Deeken , was the greatest salesperson I have ever met. His expertise in mattresses is very professional. After listening to him I bought a top of line Beautyrest mattress, mattress pad, and an electric base. What a great guy, both friendly and professional. I will be sleeping good and in style and comfort. I will reccomend 3 of my friends who shop where I shop to go see Craig, because he is grand
Thank you Anthony for helping my wife and I find the perfect mattress! Great customer service and answered all questions and concerns we have to find the perfect mattress. He was also able to get us next day delivery! Go see Anthony!
Walked in and let Craig Deeken what I needed and walked out 20 minutes later with a delivery date 5 days later. So happy to get a mattress here when I just cancelled with another company because they kept pushing the mattress delivery date off. Plus I got a free adjustable base!
Craig was extremely helpful in helping me purchase a mattress! I found a mattress I wanted to purchase online, but I wanted to test it out first. I called the store to verify they had the mattress for me to test, which they did. I also had a coupon code I was planning to use online, and they were able to accept the coupon in the store. So I was able to test out the mattress, redeem my coupon, and pick it up instead of paying for shipping. It was great!
The salesman was extremely knowledgeable and made the buying experience a pleasure.
Craig did a great job. He was very informative and helped me find exactly what I wanted.
Our first and last stop in mattress shopping. Craig Deeken was so personable and so helpful without adding any pressure to our decision making. A pleasant experience and I highly recommend Craig and this store.
Craig sold me on the Tempur Probreeze Medium Hybrid. I was there to buy a Serta, but his knowledge of all the beds there is why I chose the Tempur. He was patient and thoughtful.
I’ll definitely be recommending this store to my friends.
Mattress Firm is my favorite place to buy a quality mattress. Just graduating college this is the first stop I made to purchase a new mattress for my new home. I had a wonderful experience. The manager in the store was very friendly and he helped me find the perfect bed. He took me through a test so I could see what mattress would specifically work for me. I found that I am actually not a fan of a bed that is too soft. He offered a plethora of knowledge. I did not know so much could be learned about a mattress. This is a great place to come to find out what your needs are. The staff was very kind from the time I walked into the store from the time I walked out. I really appreciate their help.
Hi my name is Marilyn and I recently visited your store and was greeted by one of your sales reps at Greenwood North || (Anthony Mcvay ) who walked me and my husband Kudzanyi Chaendera thru all of your products until We found the perfect mattress that fit our needs ! So I would like to thank him ever so much for giving us a good night of rest finally and to let him know that you are awesome sales rep !……..
I greatly enjoyed the help and expertise of Mr. Craig Deeken. He was great with answering questions and was able to get me situated with a good mattress for the next few years.
Craig Deeken was our salesperson and did a great job showing us several mattress models and educating us about mattresses and pillows. I came with my Consumer Reports information and he had what I was looking for and more!
Craig was great so thankful to him if i ever ever need anything i would make sure to see him Of any ever needs anything i hope they see him in so thankful for him i’m so glad he work to get us why we need
Craig was a very patient and detailed sales person. He gave us multiple options at our price point and gave us plenty of time in store to make a decision.
My salesperson Anthony McVey was superb! I went everywhere looking for good help and then I went to Mattress Firm and found what I was looking for. Anthony was very knowledgeable and patient with me and my wife (as we are indecisive lol) . He knew his stuff!!! Cant wait to sleep on my new Tempur-Pedic! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Anthony went above and beyond in helping us get a mattress delivered to another state we are moving to in mid June. And we got a great deal. I would recommend Anthony to anyone wanting to buy a mattress! Thanks!
We looked around and this is where we received the help we needed..When you buy a bed..It is for a Loooooong time and you want it to be right..As my husband and I tried so many of the beds...I found one..well okay..they found me asleep on a Tempurpedic breeze..and now that bad boy is mine for good!! They got us 0% financing..And the bed that dreams are made of..The woman that had helped us was quite nice..She new her products..and gave us a chance to talk about each selection..
Thanks Mattress Firm,Greenwood,In for making my dreams come true
Craig was great. Very helpful and informant with helping choose the perfect mattress. Definitely recommend.
Craig was a wonderful and gave us a great deal!!! I would highly recommend visiting this store location for their amazing deals!
I liked the honest conversation we were able to have with Julian. He listened and answered all my questions without making me feel like I was wasting his time. Super awesome person. He researched and provided different options for our situation.
Looking forward to loving our new bed!
Come see this guy Craig, he’ll get you the mattress you need at the right price. Very hard working employee, I would recommend asking for Craig. 5/5
While visiting Mattress Firm to only look for a new mattress we were very impressed with Craig Deekens presentation of the Tulo mattresses as well as others, but we were sold on
the Tulo. Craig was very professional and very knowledgeable. Our experience with Craig and Mattress Firm was our pleasure. We bought one!!
We were Shopping for a mattress and box Springs the Sales lady her name is Beverly was awesome. She allow us to try which mattress was the best for us .since we have back problems. She took her time to see what was the best for us. I will recommend anyone to Shop there. She is an excellent sales lady that cares for the Customer. Thank you Beverly.
I have to say CRAIG I'd pretty awesome. He took the time to answer all our questions and explain the difference in prices and in quality. We picked our bed out and we have all the bells and whistles with it... pretty pricey but going to be well worth it!!! Go AEE CRAIG
HE WILL DEF HELP YOU AND GET YOU A GREAT DEAL!!!!!!
Craig was super helpful and knowledgeable and made our mattress purchasing experience very easy!
Craig Deeken. Was awesome. I went in with a budget and want I wanted. He showed me what they had; and I bought it. He did not try to change my mind or sell me something I did not want. I have had the mattress for a week now and I could not be happier. Thank you Craig.
They were very inviting and cared about what I wanted. They didn't try to sell me the most expensive bed, and worked with me and my wife until we found what we wanted. Would definitely send family and friends to this location.
TY,
Val was very personable and very explanatory . We were really content with his knowledge of your product. The mattress and box springs are to be delivered on the 18th.
Excellent customer service. Jesse & Jimmy we’re fantastic in helping me find a mattress. Highly recommend coming here for any of your mattress needs. Jesse & Jimmy get an A+ and mattress firm gets an A+. Very pleased with my visit and purchase of a new mattress!
My husband and I went to mattress firm looking to find a full size mattress and box spring for our 3 year old daughter. We had planned on doing the rounds through several different stores that carried mattresses and decided we liked the first store we stopped in. The sales associate's were nice and very knowledgeable about the mattresses we were interested in. We worked with Kadeem who really made the whole experience quick and easy. We were in and out of the store within 30 minutes and a delivery date 2 days out. Couldn't ask for an easier buying experience with knowledgeable personnel.
My fiancé and I went to a couple of places to try to find a bed set within a reasonable price but was not impressed until we went to Mattress firm! Kadeem was amazing and took the time to explain the different types of mattresses and bed frames. We were able to find the right set for us at an unbeatable price!!! We will definitely be coming back to this store for all of our mattress needs!! I'm so excited and in love with our new bed set!
Craig was amazing helpful. I had no ideal how much you should know before purchasing a mattress. I would absolutely refer Craig to anyone wanting to purchase a mattress.
Our sales associate Craig was so helpful with finding the perfect mattress. He is very knowledge on all brands that they carry..
This shopping experience went 1000x better because Anthony McVey was involved.
I went to every single mattress store in the area to find somebody knowledgable enough to answer all my questions about mattress construction and quality.
He helped me make the best decision for our dollar and now we are super happy with our Tempurpedic Sleep System!
Highly recommend going to see Anthony! 10/10
Craig Deeken - the store manager - was a huge help! He listened to our needs, was incredibly knowledgeable, and took a lot of time with us as we made our decision. Thanks for a great experience!
The salesman spent a lot of time with us to make sure we were getting what we really wanted. He explained the differences between the mattresses and also the warranty’s.
We went to American Matress the day before, and was not impressed with the service. Went to see Kadeem at Mattress Firm the next day and was extreamly loved it!!! He took us through all the types of mattresses, their differences, and we were able to find the right set for us at an amazing price! We will definitely be coming back to this store for all of our mattress needs!!!
Craig Deeken was a great sales person who got me a great deal on a queen set that fit my budget and my sleep needs! I would highly recommend him to anyone!
I have not bought a mattress in a long time, I was actually hesitant, because I don't care for pushy salesman. But the sales associates at this location were not. Good experience.
Go see Anthony McVey at Mattress Firm. He helped me find my perfect mattress and delivery was soooo quick. Every other place I went before didn’t have anything in stock and didn’t have Anthony there to educate me. Thank you so much Anthony!!!!
Craig Deeken, the store manager, gave us a great deal, he was the best salesman of 3 stores we visited, he was polite, professional and easy going. This was our first stop and after all others, our last stop! We will be sure to tell all of our friends!!
Craig Deeken was an exceptional salesman. He quickly was able to locate the best mattress for my 83 year old mom. Very pleased.
Very good service by Jimmy. Great prices. We bought a new mattress and got an adjustable base included. Review is contingent upon the delivery and other services....in case we want to exchange. So far, so good.
Craig deeken was very helpful answered all my questions and helped a lot on getting a great deal on a new mattress! Highly recommend
Craig was extremely knowledgeable and helpful during the purchase of our split king Tempur-Pedic.
Store manager Craig Deeken was such a friendly and professional person to deal with! No high-pressure sales tactics, just a nice, neighborly guy who took care of us like a family member. Come in and see these folks!
Jimmy was a great help and got me a great price on a mattress. He even priced matched my other quote from a different store. The set up of the store was great and helped me find the perfect mattress for me.
Craig Deeken was a great sales representitive. Mattress Firm has way better prices than TheRoomPlace. They were very nice, and amazing service.
No waiting for a salesman to assist us. He met us at the door and showed us what we were looking for in a mattress. He gave us a price we were pleased with!
Easy shopping!
Kadeem Goddard did an excelent job . He was into helping us find the best deal . Took time to let us try different mattress.
Nice to deal with some one who did not try to rush you.
He did an awesome job . I will be back hope he is still here to help me because i would wait for him.
Thank you
Julie foster
Jimmy and the mattress firm team were awesome! They worked efficiently to get us set up with the correct mattress and made sure that everything was in stock. It made shopping for a mattress super easy.
We went to mattress firm last night my boyfriend and I we’ve been looking for a mattress for a couple weeks now and we walked into mattress firm about 10 to 8 not realizing that they close at eight but Anthony was very nice and very helpful He Took really good care of us we were out of there by 8:15 or 8:30 and that was buying a new mattress that we’re really happy to get delivered to next week and I just can’t say enough good things about Anthony McVay he was very polite very nice very helpful great salesman thank you and have a great day
On a whim we decided to stop by Mattress Firm after a dinner in Greenwood. Kadeem approached us when we got there. We told him what we were looking for. He was extremely helpful and professional. He was knowledgeable and was able to answer all our questions. To top it all off he was able to get us a GREAT price on what we were looking for. I would highly recommend Kadeem and Mattress Firm.
Bought our very first bed together as a couple. Kadeem was our Salesman. He was AWESOME!! Explained everything to us. Helped us choose the best mattress that suits our needs. We both have Fibromyalgia so it was important to us to have a mattress that would help relieve some of that pain Kadeem was very helpful and very knowledgeable . We gave him our budget and he worked it out! We had a great experience and would highly recommend going to see Kadeem . He will definitely hook you up! Thx Mattress Firm! Thx Kadeem!
Bought a new mattress and frame today. Craig Deeken was friendly, helpful, and very professional. Got a great mattress at a great price.
We went to this store to find a new mattress and Craig deeken helped us out & we were able to find a really good mattress for a great deal ! Will definitely be returning in the future
We had the best mattress buying experience at our local Greenwood North store & thank you very much to our knowledgeable, patient & very helpful sales rep Anthony McVey
craig is an omega chad buy a mattress from this guy you’ll love him
Craig was great helped me try out every mattress to find the right one and got me financed.
Beverly our salesperson was amazing! She got us a great deal and our mattresses were delivered the next day! Could not have asked for a better experience!
Nothing bad to say about the stores or the employees necessarily, but one of the sales people was talking to my girlfriend and I like he had made the sale within two (yes, literally two) minutes of us being in the store. Like dude, let me try the mattresses out FIRST.
Had an awesome experience here and really love the new management.
Craig and Anthony gave me the best deal around Indy!
Mattress Firm Customer for life!
Julian Hobson was the best!
We knew what we wanted and he did not try to convince us that we needed something else. He showed us extras but we were not pressured. He was a great Felt respected and valued.
Thank you!
Excellent experience Craig did a great job of taking care of us through the whole process!!
Kadeem answered my questions about differences in mattresses. Very helpful , professional and courteous. Able to get what i wanted st s price I can afford. Would shop here again. Would recommend this store as well.
Kadeem is amazing. Great customer service. Help me get the right mattress for me and my wife. He helped me stay with-in my budget and help me get a bed same day so I would not have to wait.
Thank you,
Tony
Craig Deeken, Is the best store manager/service provider. He is very professional and super nice. Fast service which a bonus. I will highly recommend this store and Craig.
Val was really great and knowledgeable. Made shopping for a new mattress fun!
Craig and Anthony were more than helpful getting us a new mattress! Will not recommend anywhere else to go! Very thankful
Very friendly .The manger of the store was delightful .Thank him so much.He was very helpful .Greg is his name . Go in and enjoy your experience .
Go see Kadeem, who will treat you right. Not only did I get two body pillows, he made sure my old set was taken away as he verbally promised. Caveat : When the delivery guys say they don't have enough mattress bags to hold your old set away - call your salesperson right then and there. They will try to slip away, not taking your old set.
Clean and friendly environment. Staff was awesome , they were helpful and were able to answer all my questions on the mattress that I purchased. Thanks again Mattress firm.
I had a lot of questions so I could understand all about what I was wanting to purchase and Craig Deeken was very good at answering all of my questions. He was a very good salesman
The staff was very helpful and answered all of our questions. We were very satisfied with our purchase and the whole process. Great price and great service.
The customer service there was amazing. The store manager Kadeem was extremely friendly and made sure he helped me out with getting the mattress I needed for a great price.
Had an amazing experience and got exactly what I needed. Craig helped us and got us out the door with smiles it was great! Thanks again
Got a great mattress at a great price, Kadeem was very helpful and friendly and was able to answer all my questions. I'd recommend them to anyone who needs a new mattress
Craig Deepen was very helpful in helping me fond the best mattress
. The store was very clean and organized. I will mention the store to everyone who needs a matttrsx.
I was checking out king size beds. Small store but has several types of mattresses to choose from.
Julian Hobson has been an incredible help today! We got a brand new mattress and he hooked us up with an amazing bed frame too!!
Kadeem was a wonderful sales associate helping us find the perfect matress. Would recommend 10/10 to all our friends and family.
Craig Deeken was an excellent sales person who gave me a great deal. I would highly recommend him!
Anthony went above & beyond to make certain that our needs were met. We look forward to enjoying our new comfortable bed for many years.
Jimmy was a great help in selecting a mattress, he was very knowledgeable about his products and made sure we found the right mattress to fit our needs.
Great salesmen, very accommodating for budget and needs. Helpful sales associates Kadeem and Jimmy were not pushy and extremely good at their jobs.
Salesman was extremely helpful and knowledgeable of the products. Took the time to answer our questions and explain how to work everything. Very nice experience!
Craig Deeken had A+ professional salesmanship and was quick and efficient in finding the perfect mattress for our sleep needs!
Good mattress and good service Thankyou
Craig was great please make sure u see him if u need anything he did so much for us helped us out so much and did so much for us if I could give more stars I would thank u thank u so much for all the help thankful for anything
Kadeem and Jimmy were extremely knowledgeable and informative and very patient in helping us make a decision on our pillow top mattress.we thank them and your company for your help.
Anthony Mcvey at mattress firm gave me excellent service and great deal!!! Delivery was fast and no hassle! 10/10 recommend
Quick service. No high pressure sales. I did prior research and knew what I wanted. She ( Devon) did not try to up sell.
We went to this store for the first time and made the purchase within an hour. John did a great job helping us and introducing all the promotions in the store. Excellent service.
Craig was an amazing help! If you go be sure to ask for him. Wonderful customer service. Will definitely be coming back!
Mattress Firm is a good place to buy your next mattress. Very helpful in every way.
Craig Deeken gave me excellent service from start to finish! I would recommend this mattress firm location above all!!!
After going to 7 different mattress shop, I came back to Kadeem Gooddard at matterress firm because he took his time with me, explained everything and gave me the best customer service ever, I did not get that from the other places, really appreciated him taking the time out to be there for my needs.
Great mattresses and great services, good offers. Shane and Craig were really helpful and catered well to our needs.
Jimmy helped my dad and me on this sale. He did a wonderful job, and helped us with everything we needed. Would 10/10 recommend.
Craig Deeken was our very friendly sales associate. Definitely a five star experience.
Val was absolute pleasure to work with. He is was very down to earth and outgoing!
Rate it a 10 John at greenwood store was great
Craig Deeken was awesome! Took so much time with me to find the mattress that suited me AND saved me money!!! Thanks, Craig!!
Craig Deeken did a great job was nice and professional. Would return to this store again and highly recommend
Good products but careful you can not return after bringing home and open.
Craig Deeken and Anthony McVev were super helpful and totally got us what we needed for our kids moving into a house here in Indy.
Jesse was very helpful and took his time to find me the best deal! I would refer him to anyone looking for a new bed!
Jimmy at Mattress Firm and we would definitely deal with him again. He was excellent on explaining and I'f you need a bed go see Jimmy.
The manager was very friendly and helpful. We bought a new mattress and foundation there for a great price!
Good variety to choose from. Very helpful is determining correct mattress. Got a very good deal.
Nice clean store and received excellent service.
craig was prompt, helpful, and friendly
Went to mattress firm to get a new tempur-pedic mattress Anthony mcvey was very helpful with fitting me and my husband on the perfect mattress !!!!
Craig is a real nice guy and made us real good deal on a split raise head & food mattress.
Shane was absolutely amazing and went above and beyond to help us find exactly what we wanted and within our budget !! Thanks Shane !!
Was super friendly and informative. Craig Deeken was an excellent salesman and extremely helpful.
I usually stay away from mattress firm, but Anthony was pretty helpful. I went in knowing what I wanted and had my questions answered.
Craig Deekan was awesome. Very helpful! Great with the kids too. Thank you so much!
Craig deeken was knowledgeable and friendly and bought a great adjustable bed
Kadeem helped me out, he's super friendly easy to work with and will definitely recommend anybody and everybody to come here to deal with him!
We had another great experience purchasing a mattress today. Highly recommend.
Kadeem did an excellent job helping us today. Everything went smoothly, and I can't wait to lay in our new bed.
John was a great help! Highly recommend.
Craig Deeken helped me tremendously! Hadn't bought a new mattress in years and he patiently walked me through the process.
Great visit Anthony McVey was great gave us many options took time to show us just about everything, then took time to explain the extra special frames you can get, and we did 🥰 …
Jimmy the salesman was very informative and helpful and helped me get a great bed within my budget! Very easy and am very satisfied!
Craig listened to my clients needed without up-selling.
Craig Deeken gave me an exceptional deal and made mattress shopping so easy.
We were helped out by Craig Deeken and picked out a great mattress, highly recommend asking him for your help if you stop by!
Anthony McVey went above and beyond to get me the best deal. Ask for Anthony when you stop in for a new mattress !!!
Very helpful, they always have what I need and the employees are wonderful even talked me into supporting the foster children fund and you get a teddy bear.
Craig Deekeen was great!! If you need a bed, this is the place to go to for a great deal and friendly people.
Thank you so much mattress firm especially Kadeem. He did an awesome job in assisting me with my purchase.
Went in, looked at some beds. Financing wasn’t completely on my side. But the store manager stayed after hours to make it happen for my wife and I. So I can honestly say this man has gone above and beyond what most places I’ve been to would have.
Its a nice store the sales representative kadeem is really nice and very knowledgeable about each products and their mattress is really good quality..
Friendly informed experience. Great quality mattresses. I would highly recommend them.
Kadeem helped my over the phone experience for my exchange 115% better than the original purchase. Thanks Kadeem!
Salesman was very helpful. Service from beginning to end was excellent.
My assistant was very nice, provided me very useful suggestions and did everything to help me get what I need.
Craig was very knowledgeable and did not pressure us in anyway.
Had an awesome experience. Definitely recommend. They were friendly and helped get us the best deal we could get
Craig Deepen was awesome and gave my wife and I a great deal.
Service was excellent Tyler Grant and Jake Zimmerman helped me find the perfect mattress!
They had much better prices than anticipated and Anthony took great care of us!
Craig Deeken was awesome!! Thanks for a great buying experience!!
Kadeem goddard is a nice man and good here in greenwood in , mattress firm !! They got good prize for mattress give them a business
Craig Deeken was so helpful and nice! We got a great deal!
Kadeem gave me an amazing deal on a low budget. So thankful! Would 100% recommend.
Craig Deeken was knowledgeable and efficient in handling my purchase.
Craig Deeken, his service was great and quick and a great buy. Come see him
Craig deeken helped us and did a great job explaining our options !
Craig Deeken was great super fast delivery and the best price and deal in the city
John was so helpful and a joy to woke with he went through everything with us. Thank you John
Craig Deeken was very helpful, imformative, and a super nice guy! I would shop here again!!
Val is so helpful and really down to earth. Terrific experience.
I had a great shopping experience with the sale associate Craig D. Thanks!
Kadeem was very helpful. I was in and out quickly and all my questions answered. it was a great experience in all.
Craig was super helpful and knowledgeable. Took time to answer LOTS of questions.
Craig Deeken was very helpful, and gave me a excellent deal!!!
Craig Deeken
Gave me a great deal than the other competitors.
Craig
Was amazing and went above and beyond.
Craig Deeken was very knowledgeable and helpful. He was a pleasure to deal with.
It was most excellent. We named a price and he stayed with it quite nicely.
Jimmy was extremely knowledgeable and helpful. My family and I were extremely pleased with our experience.
The customer service rep. was very helpful and knowledgeable.
Excellent service. Listened well and met our needs. Understood our priorities and no pressure selling.
Kadeem was amazing! Great service and great price!! Would definitely recommend!
clean location, sales person very helpful. pleased with the outcome.
Craig Deeken gave great guest experience and he was very informative!
Kadeem was really helpful, he answered all our questions and gave all the options possible.
The salesman was very nice and explained our choices
Great prices and even better service, go in and ask for Jimmy you won’t be disappointed. Very knowledgeable and won’t push you to buy something you don’t like.
Craig Direnen gave me a sense of great customer service Rpr.
Nice, clean place with a nice staff. Knowledgeable staff that isn't pushy or hovers over you when you laying on the beds.
Jimmy was friendly and very knowledgeable. Worked a great deal!
Craig Deeken great guy.on point! Wonderful salesman.
Craig was extremely helpful and professional..
Craig Deeken was excellent help in finding just what I needed!
Had a great experience, employees were super helpful and I got a great deal!
Was in and out with what I wanted and helpful loading the truck. Would highly recommend!
Craig deeken was great. Gave a great deal
Craig was very helpful and awesome to work with.
Craig and Anthony gave us super-duper service!
I only ordered today but my experience was great
Quick and friendly service. Very happy with my purchase.
Craig Deeken was a very good sales representative!
Craig great guy nice!
Friendly and very helpful staff. Great deals!
Jimmy provides great customer service! Very helpful and knowledgeable!
Great customer service! Satisfied with my purchase. 😁 …
Ivnna was VERY helpful and willing to go over the top to make a great deal for us. VERY PLEASED 😄 …
We saved more than we spent! Staff was very knowledgable and amazing.
Anthony was very knowledgeable and was a great help.
Jacob Zimmerman did a good job selling me a mattress
The staff was courteous and prompt. No wait at all.
Kadeem was of great help to us and a true gentleman.
CRAIG DEEKEN WAS VERY HELPFUL AND FRIENDLY TOO. HE KNOWS HIS STUFF.
Jimmy! Is extremely helpful and very friendly. A pleasure to do business with...
Nice and excellent
Craig Deeken was great! Highly recommend!
Craig Deeken...very helpful! Great place to shop!
Great customer service. Kadeem was awesome!
Very professional and friendly.
The customer service given by Kadeem Goddard was truly GREAT!!
Service was great and fast thanks to Craig!!
Professional and courteous.
Very friendly, great service, willing to help and straight forward
Took too long for staff to understand what we wanted.
Great prices great service and helpful employees
Great help. Very nice people, excellent prices
Excellent customer service with Anthony McVey!
Great customer service, got a great deal!!
Staff was nice. Beds seemed pricey.
Cool staff, got me what I was looking for, good experience.
Jimmy and Charlotte were excellent to work with!
Excellent service from the staff. Knowledgeable and not pushy
Great costumer service.
I was happy with the sale
Craig Deeken was awesome!
They did good by us thank you
Great service and great options on pricing.
Really good thanks n God Bless
Craig and Anthony were super helpful!!!!!!
Jimmy is the man! Will be shopping here again!!
Friendly, helpful staff.
Jake Zimmerman was very helpful!!
Very helpful and knowledgeable.
Very nice service.
I reviewed the wrong location. Sorry!
Really good service.
Jimmy was great!
Quick and easy
Great service!
Lots of mattresses.
Friendly Service
Extremely helpful.
Great staff
Friendly and prompt
Great service
Went in david was very knowledgeable on all the products in the store and ultimately got us the matress we were looking for at a great deal
Val and Craig were the best humans ever! I highly recommend coming here for your needs! 11/10!
All of the employees were very insightful and helpful with choosing the mattress that was right for me. I worked specifically with Val and his customer service was exceptional! If I ever need another mattress I will most definitely purchase at this location.
Craig Deeken was extremely helpful
Craig Deeken