Reviews of Mattress Firm Newington- Berlin Turnpike. (Mattress Store) in Hartford (Connecticut).

Mattress Firm Newington- Berlin Turnpike

371 Reviews

235 Comments

Mattress Firm Newington- Berlin Turnpike

Mattress store

2661 Berlin Turnpike, Newington, CT 06111, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Mattress Firm Newington- Berlin Turnpike, Mattress store in Hartford (Connecticut)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Mattress Firm Newington- Berlin Turnpike

Sunday

10 am–7 pm

Monday

10 am–9 pm

Tuesday

10 am–9 pm

Wednesday

10 am–9 pm

Thursday

10 am–9 pm

Friday

10 am–9 pm

Saturday

10 am–9 pm

Popular times

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Reviews of Mattress Firm Newington- Berlin Turnpike

Cara Whitaker

Chris was great. There were a lot of people in the store and he was working alone. He managed all of us well. We told him what we needed and about a potential complication. He assured us it was no problem. So we said we would be back after we went to eat as there were 3 couples ahead of us. When we returned he had everything ready for us. Very good communication, excellent service, and smooth transaction.

Renata Gurga

Harry is very professional, friendly, helpful! Made this experience super smooth and pleasant. He knew exactly what I was looking for! I fell in love with the very first mattress he recommended to me. I am so looking forward to my super comfortable sleep ☺️ Thank you, Harry! Thank you Mattress Firm. Oh, did I mention the price was right as well!

Mel P

I had previously tried online since cyber Monday to order items with no success. Thankfully Valery was super helpful today when I went into the store. She was very friendly, we shared mom stories and was wonderful with honoring the discounts that I should have gotten on line. Valery is a treasure to your store and deserves a raise in my opinion.

Brianna Snyder

My boyfriend and I came here last year to purchase some new pillows. The representative that helped us was hands down a 5 star employee. This year we came back looking for a bed, and we were hoping she was still there and she was! Shawnte is fun to work with and very professional as well. Everything went smooth and easy thanks to her.

Deirdre Rys (Dee)

Michael was very helpful and knowledgeable about all the mattresses. He let us take our time and lay on many beds sometimes twice until we decided which one was best for us. We never felt pressured. It was a all round great experience for us. Bed will be delivered in 2 days.

Henryk Barczyszyn

If you are shopping for a new mattress, go see Shawnte!! She is experienced, knowledgeable, patient, professional, and friendly. She was the most thorough help I have ever received! You don't see such wonderful, nice, and caring customer service these days. Mattress Firm needs to see this talent in Shawnte and mentor her into a higher leadership role as well as mentorship into a future executive role if she desires because this is someone who truly cares about your customers, believes in your products and cares about your company... it really shows. Thank you.

Renzo YL

Shawnte greeted us right away, we explained what we were looking for and were pointed in the right direction. The 2 mattresses that were suggested were what we were looking for and ended up buying the mattress after a few minutes. All in all it was a pleasant experience and we are happy with our purchase. Great sales team. Very knowledgeable, I highly recommend.

Kathy Lapierre

Good selection of mattresses . Quickly narrowed down what I was looking for and none of the pressure to buy . Delivery is set for a couple days . Anxious to get my new mattress . Overall very happy with my first time visit here.

Judy Carey

Shawnte was wonderful!! Challenges with entering Tax exempt information but a solution was found. Would be helpful if there was an employee support person in IT to help with issues. I am looking forward to my new mattress.

Danny Cruz

Sales rep. Michael was a very knowledgeable person. A pleasure to talk with about our needs. He’s a wonderful person. Thank you.

Liza Anderson

Excellent customer service. I would go there again in a heartbeat. They made me feel comfortable and Help me make the best decision for me.

Veronica Young

This was one of the best customer service experiences I’ve ever had. Marquis was extremely knowledgeable and helped me find the perfect mattress. He patiently showed me around the whole store and explained all the different mattresses and price points while not aggressively overselling or up selling which happened to me at other mattress stores. I’m so happy with my purchase! I got the beauty rest pressure smart plush! Highly recommend!

Stephen Hussey

The purchase was quick and relatively painless. Marquis was helpful and knowledgeable. He was able to find us the correct mattress by asking the right questions to get a comfortable mattress at a price we could afford.

Michael Kelleman

We stopped in today to buy a mattress for our daughter. Valery was incredibly professional and kind. We were treated very well and got a great deal! Definitely would go back for another mattress in the future! Thank you, Valery!

Sonia Rivera

I love the excellent service I received today at Mattress Firm. Very friendly and kind. Very please with the service. Excellent customer service skills!

Melinda S

Excellent staff you have working here. Very friendly, considerate of the customer’s wants and limitations, and very helpful. I feel like the staff really went above and beyond. Also amazing pricing right now. I went all over and found a great deal here. I’m so excited for my new mattress.

Rachel Adele Cabaniol

We had a great time being helped by Michael today. We haven’t purchased a new mattress in 10 years and were overwhelmed coming in but he walked us through every step of the way and now we have a new mattress coming tomorrow!

Lady Dee Dee

Was in search of an affordable mattress that would fit both our needs. The President's Day sale brought us to Mattress Firm. Valery, our sweet and funny mattress expert, fit us with the best mattress and base set. The Beautyrest Beyond medium was the one that's most suitable. We where skeptical at first. Did we really need a modern mattress with all the bells and jingles? YES we did. Turns out traditional flat mattresses did not bring us the comfort and pressure release we needed for our bodies. Valery set us up with an affordable plan and now we're anxiously waiting for our delivery. Thanks to Valery, we will be sleeping as we should have been, in comfort! Out with the old in with the new.

Cari Roberts

Go see Valerie at this store. She is awesome. She found me the perfect mattress for my needs within minutes and did mot pressure me to 'buy up'. Thank you Valerie and I wish your trainee all the best of luck. It is obvious she has an excellent mentor. Cari

Carol West

I can’t say enough about how helpful Sales Manager Augustine Amponsah Kusi was a couple weeks ago in helping me select the perfect mattress for my sister-in-law and her husband. He was extremely knowledgeable of the various companies, their brands, and the features of mattresses and adjustable bases. And he listened carefully to my needs and was not at all pushy. He went to extra lengths to have the mattress delivered quickly to her home in Massachusetts, and it arrived precisely as expected. I appreciated Mattress Firm’s easy delivery tracking system and the courteous ( and strong!) delivery men. And, best of all, my relatives are enjoying a super-comfortable bed and enjoying the adjustable bed! Thank you, Augustine!

Art Diamond

Matt was very good spending time with us to meet our needs. Great selection

Jodi D'Onofrio

Shawnte was our sleep expert. She was patient, informative, and listened to our needs. She did not push us into any sale and found us many promo deals and rebates. She was a pleasure to do business with. We also had our grandson with us and she entertained him while we “rested” on several mattresses. I recommend her highly!

Harry Baldus

Your rep was outstanding and found exactly what I needed at a great price. He made the difference between me looking elsewhere and. buying right then! That was yesterday and now the mattress is installed. Your sales AND service could not be better!☺

Tami Stuckey

Before going to Mattress firm, I stopped at another Mattress store a block away that missed a sale because they didn’t carry a decent mattress for what I wanted to spend! Thank you Valerie for all your help! After answering a couple of questions and paperwork, I had a delivery date, without breaking the bank! Very happy customer 😊 …

Arianna Thill

Our experience here could not have been better or smoother. Our salesman Augustine was amazing - kind, funny, super helpful. He walked my husband and I through a process of elimination and we are now so excited for our new mattress!!

Beth Fisher

Sleep Expert was helpful in selecting the right mattress without pressure to buy the most expensive.

BB Realty

Shannon Shawnte was an absolute pleasure to work with! We can’t wait to come see her for our adjustable frame and new mattress! 🙂 …

Michael Beaudoin

Alban was very helpful in selecting the right mattress and products for me. He listened to what I was saying and helped me decide between the items I was looking at with no pressure or pushing towards expensive items. Would definitely talk with him again in the future.

Dean Porter

Shantelle was very knowledgeable and helped us find the perfect sleep solution. She was also professional and kind.

Jean Bartalotta

Alban was very helpful and knowledgeable! He listened to our needs and offered excellent advice

Dave Gran

Went in to buy a mattress, provided our budget which was fairly low and didn’t get the upsell pressure I was anticipating. Instead was shown a few with one being on sale, daughter loved it (me too, go sleep with your mom!), and exactly the price point I asked for. Was a great and fun experience.

Heather Tindall

Augustine was our Sales Associate and we could not have been more pleased with his kindness, honesty and knowledge. We comparison shopped, and he worked hard to make sure our needs were met every step of the way. I truly wish he sold other items we need, because his engaging personality and approach were so refreshing and genuine. Highly recommend going out of your way to shop with him at their Newington location. We give him the absolute highest rating!! Loved our transactions with him.

chris prause

Mattressfirm had all the mattresses purple offered that we were interested in and Marquis listened to what we needed. We purchased a purple hybrid premier 3 with electric frame and couldn't be more excited. Checked out mattressfirm on my gf's recommendation and now I'm recommending them myself. Give em a shot, we enjoyed our experience and our new mattress/bed

David Hargett

The customer service was outstanding. I shopped at two stores, one in Brookfield, CT and the second in Newington, CT. There was a Covid situation at the Brookfield store and they were closed on Saturday. The sales rep Eric was great but he wasn't available to place my order. At the Newington store the female sales rep was fantastic and very Knowledgeable. I plan to shop at Matteess Firm for my son's mattress. Simply Fantastic!

Diane Fournier

Lewis was exceptionally helpful, personable and professional. We explained what we were looking for, and he provided various options, all within a reasonable price range. We've used Mattress Firm before and will return when we're in the market for a new mattress again.

Kathy Riccio

Michael was professional and courteous. Offered lots of suggestions Very nice experience

Nai

Valery was very professional and knowledgeable when helping me find a new mattress. Her personable attitude, kindness, and patience really shined through. I had a great and successful experience here. Ask for Valery!!!

Robert Dunlap

From the beginning to the end, our Sleep Expert, Shawnte Shannon was and still is amazing. She is very knowledgeable and patient when discussing the different mattresses available. We really appreciated the no pressure and upfront pricing when asked, as we did not feel the pressures of a pending upsell like some other companies have done. Shawnte went above and beyond as well with our 6 year old son. She helped keep him occupied and entertained as we tested mattresses and begin to discuss our future purchase. We wanted to feel just as comfortable purchasing as we will sleeping, and rest assured we will be sleeping comfortably knowing Shawnte provided us with the best customer care possible.

Laura

I was looking for a new mattress as mine was trying to kill me slowly. I went to at least 6 different mattress stores and there was always something that didn't work for me...usually the price! I walked into Mattress Firm and met Megan and she was awesome! I told her what I was looking for and what my price range was and she showed me a couple different mattresses but I immediately went back to the first one. It was perfect for me. She also helped me with a new pillow as I've been having terrible neck pain with mine. Everything has been so EASY and fell into place with no weird hassles. She even called me after I got home to tell me that she was able to locate a coupon code that saved me even more money! I loved this experience and would recommend the Newington Mattress Firm and specifically Megan very highly to anyone looking for an easy, great experience!

shelly m

We had a very positive experience at this location today. Nathan was very friendly, knowledgeable, and incredibly patient while it took time to find the perfect bed. My husband was very indecisive for a while, and not once did he pressure us into any mattress we weren't totally thrilled with. I will definitely recommend this location for your bedding needs.

Jean

Augustine was fantastic to work with!!! He was so pleasant and gave me a great price on my queen mattress purchase. He didn't play any games with the prices (as I was expecting since I had encountered this with a previous sales person at another location that day), and completed all of the paperwork and delivery details in less than 15 minutes. The experience could not have been more easy, enjoyable and fun! I would highly recommend buying your next bed from this store rather than any other Mattress Firm location and ask for Augustine. You will be glad you did!!! Management needs to recognize him for his superior customer service!!!

Collin Whalen

Went into Mattress Firm inquiring about a warranty, had a confirmation the next day from Mattress Firms corporate office. First off, their Warranty Program is fantastic and easy to use. Went into the Newington Mattress Firm the next day and dealt with Augustine. He was absolutely phenomenal, very polite and knowledgeable. Showed us all of our opinions that were fitting to our needs. Couldn’t ask for a better transaction.

Queen Lilah

We had an amazing and easy purchasing experience at the Newington Location. From Shantae (sorry for an misspelling) being extremely helpful giving us the information we needed on the phone, to Augustine providing amazing customer service when we came in to purchase the mattress, he really took the time to make sure we went home with something we would like, had us try different beds and used his knowledge to point us in the perfect direction! Can’t wait to try out our new bed thank you for all the help

melanee haggett

Came in and was greeted, shawntte was very kind to help me and my love find our perfect bed. Walked us through all the questions we had and the details we needed to know. I will definitely shop here again if need be.

Cassandra Scott

My boyfriend and I walked in looking for something within our price range and were very nervous buying our first mattress. Augustine was very sweet and knowledge and made us feel comfortable with our decision. Thank you to him!

John Wetmore

Great service, very personable. We received useful information from sales associate and he was cool to joke around with, which made shopping feel less pressured. I felt like the associate worked to get me a good deal and did not push us towards any particular product or more expensive package—we left with exactly what we wanted.

P. Bellamy-Mathis

Walked into Mattress Firm and was greeted by two friendly and well informed service reps. I was able to choose my item without being bombarded with pushy recommendations for other items, etc. They for sure, showed me my options and I actually selected something they recommended but they weren’t pushy at all. To add to the already good experience, my item was delivered the very next day by two nice gentleman. Its been about 3 days since delivery and honestly, so far so good. We’ve been getting great sleep!

karen schap

We had a very positive dealing at Mattress Firm with Augustine. He listened and answered our questions without being pushy. I spent mor the I wanted only because I wanted add on’s . I was happy with the prices and will be going back in the near future! Thank you Augustine!

Rayon Christie

Shawnte was very helpful and very knowledgeable! Can’t wait to sleep on my new mattress

anna ks

Go see Augustine and Shawnte, they are the best in area! I began my search at different locations, but ended up purchasing with them. It took me a minute to find my perfect mattress, but they made process easy! Thank you guys.

Kelly Abbate

We had a great experience at Mattress Firm. The Sales Rep offered different suggestions as we shared our needs for a firmer mattress. It was quick, easy, and fun! She wasn’t trying to up sell or pressure us into anything. Great experience I would definitely recommend!

Dustin Mack

BEST Service look no further... My wife and I needed a new mattress and really had no idea how to start or what to do to make sure we were purchasing the right option for us. We had the pleasure of working with Augustine out of the Newington CT location. He explained how there are four different technologies and the benefits and negatives of each. Then he had us try all of them without mention of his own beliefs or pricing. Only once we had chosen the correct comfort did the prices come into play. This was great because it kept our opinion unbiased. Augustine, went out of his way to help secure rockbottom pricing and awesome 0% financing. This made our wonderful mattress very affordable...come and get your setup today!!!

William Welch

We stopped here while looking for a new mattress. The selection was good and the prices were comparable to other stores. What caused us to buy from them was the great service we received from Augustine. He was polite and friendly and not pushy at all. I would highly recommend this store to anyone looking for a mattress.

Laura Bellemare

My boyfriend and I had a very good experience looking at mattresses at the store. We had clear and helpful guidance from the sale associate from start to finish. He frequently offered options, kept us informed of sales, and went the extra mile to ensure that we were comfortable and satisfied with our decision.

F R

I was very impressed by the professionalism and knowledgable staff at Mattress Firm. Mr. Augustine Amponash Kusi presented me with so much information I had questioned for that I knew I was in the right place for my purchase. He was patient, customer friendly and above all very experienced with finding what I needed so that I can make the best investment decision for my sleepful future. I am thankful for the opportunity to meet him and for him to give me an awesome experience as a customer to come back. I Highly recommend this location for great deals at Newington Mattress Firm with the right staff ready to make you a happy buyer. I am very satisfied with my purchase and savings! Thank you

Bree Haroutunian

We had the absolute best experience with Augustine!! He was so patient with us and our young child. He worked so hard within our budget and found us the best deals. Super friendly and down to earth. We felt like we knew him forever. His coworker, which I unfortunately forgot her name, was also super friendly and was amazing to our child. I can't say enough on how great the experience was!!

Caitlin MacNeilly

Nathaniel was extremely helpful without being pushy. He was patient as we tested out various styles and options and gave his honest review of all the products. I have been through the process of purchasing a mattress before and this was the least salesman-y experience I have ever had. Highly recommend him to all looking for a great experience!

Steven Giannitti

Worked with Nate on our most recent mattress purchased. He was patient and walked us through all the different mattress options. Didn’t pressure us to buy the most expensive option, he made sure it was what was comfortable for us. A+ customer service! Thanks again.

Janet Vita

Great Job. There was a glitch in the newly updated system but Shawnte was great helping me and she has excellent customer service! Give this lady a raise!!!

Erin R

It's good to know places like this still exists where there are good honest people working to the satisfy customers needs. Dan and Nate are the perfect Duo that convinced me to buy my first mattress in nearly a decade. I probably bought the most expensive mattress in a store, but I didn't walk out feeling like I got ripped off. It's almost unfortunate that I won't need another mattress for at least 20 years, but I may just go back to visit if I need something as simple as a pillow. The staff was very pleasant, and it was a pleasure to do business with them

My Rosa

Great customer service! The gentleman there helped us pick out a mattress that was right for us. He was knowledgeable and friendly.

Jane Woscyna

Stopped in because a friend suggested I take a look at icomforts. Purchased one from Nathan, it's fantastic, 2 days in and I'm sleeping like a baby. Nate was very knowledgeable and never pushy. Delivery was very professional and completely seamless. Would highly recommend to anyone.

Eric Dougherty

I had a great experience here I have to say, I don't normally review anything but this guy really really impressed me. I'm admittedly a pain to work with, but Nathan nailed it. Even though I was rushing him he found out my needs and together we found the best possible beds to fit in my budget. He even went as far to get my bed protected with mattress protectors. Great service, he seemed like he really cared about our quality of sleep. I don't think I've ever dealt with such a straight forward professional. (Like I said, he impressed me). Keep up the good work Nathan! 5⭐⭐⭐⭐⭐

Michael Chase

Lewis Countryman-Bey was super friendly and not pushy at all. He showed us every type of bed and what the differences were and what kind of sleepers it was good for. He was extremely knowledgeable and like I said not pushy. He didn’t try to up sell anything or pressure us into something more expensive. I really appreciate the help. I don’t think I’ll buy a bed anywhere else.

Naddie Harbanuk

Our experience was great, quick and efficient. Our sale’s man was able to find us the size mattress we needed for our daughter’s new bed for a great price and very comfortable. Highly recommend this location!

Susan Riello

We had a great experience at this Mattress Firm - I would highly recommend it! Hadi was super helpful and friendly. He truly seemed to care about which bed we chose and didn't come off as your typical "salesman." The whole experience was fast, painless and overall a pleasant surprise!

Emily C

Shawnte Shannon was such a huge help! She helped me find the best mattress for me at a great price! I wish all mattress buying experiences were as easy and fun!

Tajan Marshall

I never bought a matress before, so I had to try alot of them. Lewis was very patient with me it was a great experience. Thank you so much for your help!

Jordan Gaffney

Hadi was over the top with his patience and knowledge of mattresses. He gave us an amazing deal and we are so happy with our purchase. Definitely stop here if you are shopping for a mattress.

Zuleika Torres

Went in looking and I can say that I was wowed!!! Nathan was awesome!!! He didn't try selling us the most expensive mattress, he actually listened to what I wanted... Recommend Mattress Firm for your mattress needs...

Jermaine Wright

Shawnte provided excellent customer service to my wife, she raved about her experience. Shawnte was able to help provide us a perfect recommendation for a new mattress and guarantee delivery date.

Ian Stankiewicz

Nathan Cerrigione was great! Definitely very knowledgeable and asked the right questions to match us with the perfect mattress. He was patient, professional, and very easy to work with while trying a bunch of different options. Would definitely recommend going to this location and purchasing a mattress from him! Thanks Nathan!

Stephanie Kosovay

Our experience was so wonderful, even during the COVID precautions. The salesman took the time to explain all our options, show us a variety of products and complete the delivery. I will be recommending Mattress Firm to all in the future.

unique style

First time on this location wow I have the best customer service experience by Shawnte so helpful and very friendly 🌻she got the schedule to the next Day also delivery right on time great communication by calling also text massage I’m happy and my children love the new mattress Thank you 😊

Roy Champagne

I have purchased a couple of Mattresses from Nathan. He is Extremely Knowledgeable, Helpful and Courteous and will work with you to find the best Mattress for your individual Sleep Style (Back, Side or Stomach). No high pressure sales experience, just Honest and Personable Service.

1wonderdrift

This is the salesman you want to deal with. Located at 2661 Berlin Turnpike, Newington, Nathan's flexibility and sincere interest in our needs provided us with the confidence in making our mattress purchase. He speaks candidly and like a friend. ZERO PRESSURE! It was like having a conversation in a cafe. Talk to Nathan and ask him questions about mattresses. Not once did he try to push us into spending all our money. we had gone to two other places that day and ended up saving about $900 thanks to him. Good man indeed.

Horacio Sanchez

I give it a 5 star because second time I go there. they gave us a good deal the first time . So the first time I went , I got a beauty rest King size mattress , with a hydraulic frame. last year . For $2000 out the door. Sounds alot but you do get what you pay . And remember buying a bed is like going grocery shopping so take your time .

Crystal Jarrett

We just moved here and our backs were dying from an air mattress. We were on a budget and Thomas was very helpful, understanding and patient with us and our questions. He was able to keep us in our price range and we woke up this morning feeling much better! Will definitely return for future mattress needs.

Diego Rodriguez

After discussing my preferences of beds and being unsure of which would be best suited for me, Nathan helped choosing one. He did a wonderful job and provided great advice to choose the perfect mattress.

Justin Walsh

Staff was awesome. We were "those people", walking in fifteen minuites before closing. Jocelyn was more than patient with us, knowledgeable and saw our needs. She was able to meet our budget and our sleep needs with a great product.

Matthew Olson

Nathan was the best salesman I dealt with after a long day of trying to furnish a new apartment. He was the only salesman who listened to both my interests, and what I was working with for a budget. I didn't feel upsold or pressured to do anything, and he helped me and my girlfriend find a bed that worked for us and our budget. I've been to other mattress firm locations, but never had the sort of pleasant experience as I did at this location!

virginia jablonski

I went in with a specific comfort level in mind. I wanted a firm mattress for support with a pillow top for comfort. This combination is not really made but the sales rep knew his stuff. He pointed out a mattress and that was exactly what I was looking for. If you’re not sure just stop in. They will help you find your mattress.

marcus maldonado

Hadi greeted us right at the door and helped us go from just browsing for the day to making a sale that SAME day! We were so pleased with not only the service but the mattress itself. It was truly a great experience! Five stars all around!!

keith

Had the best experience with my Salesman (Hadi). He went out of his way to meet our requirements. He was honest and easy to talk to. It was a no brainer after visiting Raymour and Flanigan first to buy at Mattress Firm. Thanks again Hadi.

zoryana kosmina

The manager, Nathan has been a great help! saved us a great amount of money, especially for first time home buyers. I'd definitely recommend going to Nathan for any questions! Very friendly and has great customer service :)

John Albert

I was extremely pleased with the service the sales associate Nathan gave me. He was very helpful in explaining the differences between the mattresses. Allowing me to make an informed decision as to what would be best for me.

Matthew Carroll

My wife and I had an old mattress that was sagging. She wanted a new plush mattress and I wanted something ultra firm. Nathan took the time to listen to both of our needs and asked questions to help figure out which mattress was best for us. He was patient as we bickered back and forth and ultimately got us into the best mattress at a great price. Appreciate your time and help. Thanks Nathan.

daisy feliciano

I originally texted to inquire and compare prices. Augustine A. Kusi responded promptly and answered all of my questions. My family walked in later that day and Augustine was just as helpful in person. We are looking forward to receiving our purchased mattress sets delivered and set up within the week!

Michael Grillo

My girlfriend and I bought a mattress from Dan on March 11th he made the experience wonderful from beginning to end. Extremely knowledgeable on the product and was a pleasure to do business with. Will be recommending family and friends to go see Dan for any future purchases!

Jonathan Cybulski

My fiancée and I came in to look around for a new mattress. Nathan greeted us immediately and helped us find a mattress that fit our comfort needs. We described what our current mattress felt like and what we didn't like about it. He showed us various models (all ranging between 1-2 showroom years old) and explained how they would feel similar after a year or two years. We found a pillow also to match our needs. Overall fantastic service and would highly recommend!

John Michele Vigneri

We had an outstanding experience. Dan Lango was very knowledgeable, friendly and gave us all his attention. He did a great job signing us up for the stores credit. We can’t wait to receive our delivery and sleep on our new beds!

Sejotas

Nathan and Ama were friendly and not overbearing like we have seen in other stores. They provided great service and patiently listened to our needs and budget and found us a great deal. We can't wait to get our new mattress. Thanks for the help!

Christina Hernandez

Absolutely great experience!!! Nathan was extremely helpful and knowledgeable in mattresses and beds! We also got a great deal! Highly recommend to anyone looking to buy a bed. They have new and used mattresses if needed!!!

Karan Patel

It was an awesome experience working with Nathan. He helped answer every question we had and took his time explaining everything multiple times. There was no push or pressure to make a sale. Just helpful sales experience. Will definitely come back here again and recommend to others as well.

Joanna Perez-Silmon

Like place is great. The staff member who helped us was wonderful. He was very knowledgeable and very helpful to us. The prices are the best around as we have been shopping around and found Mattress Firm to be the most affordable.

Todd Cloutier

Cynthia was very helpful She was a pleasure to do business with

Heather Miano

I’m a teacher and have worked with Hadi’s daughter. She mentioned he worked at this location. He’s service was impeccable! So knowledgeable on the different mattresses and gave us the best advice for our new mattress! Very excited and we highly recommend!

Alyssa Brochu

Great experience in the store. Purchased a bed frame and two pillows! Nathan went above and beyond to help me out. The store is very clean and orderly. The associates do not pressure you to buy anything but are willing to answer any questions I had. Will definitely be returning.

Przemek Buksza

After terrible experience at Bobs furniture in Southington... I decided to visit MattressFirm in Newington..Great Experience at the Newington store..! My sales associate Lewis Countryman-Bey was very professional and just simply pleasurable to work with. No hassle no pressure ... Got exactly what I was looking for ... great deal.. Definitely coming back to the Store..!! Thank you Lewis once again..!!

Monica Pace

Augustine was so nice from the beginning to the end of our visit we purchase a beauty rest mattress for our daughter with a pillow abd a mattress cover.

Sunny Khan

This is the best place to get your bedding needs. The sales guy Nathan, takes his time to explain any product you enquire about. Very friendly and puts no pressure compare to other sales Reps. Definitely the place to get your new mattress of you ever think of changing your bed.

Jonathan Caruso

Great sales people friendly knowledgeable not pushy and great service. Walked in the store and in less than 24 hours my bed was delivered and set up. Augustine was especially great to work with in the store!!!

Luke (Duuuke)

Hadi was amazing. He hooked us up with a bunch of deals. we had just bought a mattress at pilgrim furniture and the salesperesa was awful and wouldn't let us return. when we talked to Hadi he offered to take our names and let us know if someone wanted our old mattress. Awesome experience at mattress firm !

Nilda Lopez

Great store! The Gentleman that helped us make our decision on our purchase was so informative and so kind and patient. Felt nice to go in a store where you’re greeted with a smile.

Dialix Cordero

The employee was knowledgeable and polite!! Got a great deal for 2 matresses!! I was also able to get them on the same day!!Thank you.

Darshan Ponnappa

Ama & Nathan are the best! We went there to just look, but ended picking up a great deal on a name brand mattress. They were friendly and knowledgeable. Will go to that very location again ...and again!

Trisha Lemelin

Just bought a GREAT MATTRESS!!!! Nate was awesome, very professional and not pushy at all. If you need a GREAT mattress and great service come here and don’t waste your time anywhere else. :)

Margaret Renzella

What a nice experience dealing with the salesperson, Justin Walden. He was very knowledgeable about which mattress to chose from after he knew details. I would definitely recommend Mattress Firm.

Robert N.

Jacob, the salesman I worked with, listened to my needs and made the transaction smooth, easy, and fast. No nonsense and catered to my needs. Thank you!

Crack Addict

Hadi was amazing customer service associate!!! I can’t wait to enjoy my bed it relievers! He was thorough and informative regarding each bed. Ask for Hadi when you walk in. You’ll thank me later.

karole greene

Very friendly and helpful as soon as we walked in the door. The salesman was very nice with my daughter and made us laugh. Glad we picked Mattress Firm.

Taryn Perry

Gentlemen was very personal and professional. Took my daughter and myself through the entire process. Was never pushy, and allowed time to make decisions. Great experience!

Adnan Braimah

The sales employees were very insightful, helpful, knowledgable, respectful and kind. They made my mattress purchasing experience an amazing one.

noreen shakes

I felt very comfortable and it felt as though I was already a regular customer, Shawntee help me get what I wanted at a low comfortable price for me, very polite and excellent customer service..I would definitely recommend others to shop for a mattress there..

Sapphire Gaspard

I’m a mommy to be and a 7 months pregnant I was very hesitant on getting a new mattress. I did so much research but to no prevail. I came in to see HADI, and he is literally amazing. Request him, ask for him, whatever you do- HADI HADI HADI! I trust him with anything. Big recommendation here!!

Alex n Toni Lopez

Nate is the best! He knows his product and most importantly cares about the customer. It saddens me to learn he may be leaving. If he does I won't go to another mattress firm.

F Pineros

Great 1st time buying experience at Mattress Firm.

Chaquita Hewitt

Megan Green was very helpful and very nice.... Shr was patient and helped me decide on a great choice of bed.... Because of her I will be going back in a few weeks to purchase my mom and sister a new bed also.... I appreciate everything she did for me.... Pease keep her very friendly also.... Thank you Mattress Firm

Myrna Castillo

Very good and friendly customer service. He was very knowledgeable about each mattress and helped us with what was just right for my mom.

CROWN MOTORS

After sooooo many stores we went to and tried all the sea of beds we finally found it!!!! The only thing I wish we had done different was shopped at Mattress Firm first!! Ama Asante thank you for your amazing detail and world class assistance in helping us select our new found dream bed! You are the BEST at what you do! I HIGHLY recommend everyone to go visit Ama, she'll find the PERFECT mattress for you!!

debra donahoe

Like car shopping I fear mattress shopping. Until today when I met Daniel Lango at the Berlin Turnpike store. There was no pessure and he was able to answer all my questions. It was a stress free experience. My husband and I purchased a mattress, agjustable base, mattress cover and sheets. If your in the market for a mattress and want a good experience I highly recommend this store and ask for Daniel. Sweet dreams.

Darrell Dyer

Louis was awesome and very informative. Answered every question asked. He definitely went above and beyond.

Rose Marchion

Augustine was very knowledgeable and helped me pick the perfect mattress for my 4.5 year old!!!

Zachery Graves

Nathan was very helpful in helping me pick out the best mattress for my girlfriend and I. The whole process took less than an hour and I am very excited to receive my new mattress and adjustable base.

Tony Vann

Very helpful staff. Shawntie was great. Really knew her stuff

Karolina Burchardt

I stopped at several stores looking for the right deal and was so happy I went here. Nathan on the floor was fast, efficient, and gave us an incredible deal. I was in and out in 15 minutes. THANK You Nathan!!

tavon douglas

I came into the store not intentionally wanting to buy a mattress but Nathan convinced me that he would have the best price on the turnpike. After talking numbers with him I was sold and ended up buying a mattress with my wife wouldn't have done this purchase any better.

RedEye Jedi

Megan Green from the newington location was very helpful every step of the way and executed a great sale as I bought on Memorial Day sale a memory foam mattress and platform frame for a STEAL of a price, had to go to 2 places to pick up separate items but that’s cus they’re selling out of it all at a rapid fire pace, I Definitely recommend mattress firm for your Bed Buying needs!

Jackie Johnston

Very helpful salesman. He wasn't pushy or overbearing. He was able to answer all my questions. Very professional knowledgeable and courteous. I will be back!

The Mazurs

Purchased 4 beds, Nathan was fantastic! Had a horrible experience in Southington but Nathan changed our perspective on Mattress Firm.

Rey Mercado

Syed Anis was tremendous gentlemen and sales representative He went thoroughly through just about every bed with me and taught me a lot of things in looking into buying new mattresses I was completely satisfied in my purchase and highly recommend Mattress firm and Syed to anyone else I know in knowing about mattresses and purchasing a new mattress He is the best that I have met and thank you Mattress Firm and Thank you Syed👍🏼

Christopher Garofolo

Fantastic experience, really the very best customer service! Hadi was very courteous, friendly, and professional. Can't recommend highly enough. If you need a mattress, you must see Hadi!

Brittany Berube

Staff was very friendly and extremely helpful. Will definitely be returning for any of my mattress purchases again in the future

Debra Scarlett

Lewis was very friendly and helpful. He didn’t push. He was more concerned with ensuring I found the right mattress. For me

Juan Velazco

Awesome experiences and i got what i want for good prices !! I will definitely coming back !!

Slick Rey

Great marquis helped me & wifey out Left satisfied and with a smile Would recommend

monica wadhwa

Great experience shopping at Mattress FORM. Great price and great service. Our new mattress in a box is. So comfy. Very satisfied.

Sal Santapaola

Chis was very knowledgeable and helpful walking us through finding the right mattress

Maninder Arora

Always find great deals, with Good Quality products, Staff is very supportive and knowledgeable My favorite store Newington CT

graciela fermin

Excellent customer service, Nathan was exceptional with us and very acknowledged about mattresses.

Kiva Bynum

Algustine was so incredible! He was extremely friendly, patient, and made us feel right at home. He deserves a raise or an extremely genorous bonus!

erin gilchrest

Nathaniel was very helpful and professional. He was easy to talk to. Very nice visit. 5 stars!

CHERYL PETERSON

Nathan made my mattress shopping experience easy. I have s difficult time making decisions and he was patient and knowledgeable.

Noel Sherman

We had a great experience with Nathan. He was very knowledgeable and provided us with numerous options within our price range.

Derek Pieniadz

Nathan was AMAZING through the whole process of purchasing a new mattress and boxspring for our growing son! Highly highly recommend this store!

John Piquette

The sales rep was very helpful and knowledgeable. He answered all the questions and found the right mattress for us

Diana Smith

Nathan is a very knowledgeable salesman that listens to the customers and works patiently to help you identify a mattress for your needs!

KrcDmd

Great staff, great attention to detail, nice to work with. Will definitely return for a second mattress.

Lawrence McSwiggan

Great service. Truly great; unbelievably responsive and helpful. Shaan is a customer service star. I cannot give a better review or recommendation.

Melissa Calderone

Nathan was wonderful! He gave us everything we were looking for and more! 10/10 recommend and ask for Nathan

kimani palmer

Daniel and Nathan were absolutely amazing, very professional and courteous. They make your shopping experience very easy and relaxing.. thanks guys!!!!!

Kieth L

I received excellent customer service from Nathan is very knowledgeable in the mattresses and showed me many different types I recommend going there to buy your new mattress

Lateef “DBA The Inspector” S

Had a fantastic buying experience with Nathan, Adam, & Aldan! Purchased the gel foam mattresses. Excellent!

Tricia Colon

Marquis is the best! Can not wait for my new mattress :)

Kevin Ramirez

Defeated from unsuccesful ventures, we walked in with a," one last stop shouldn't hurt" mindset and left with 2 queen mattresses and a killer frame thanks to Nathan. He's a real one.

Evan W

The employees are incredibly helpful. We delt with Nathan and he was very accommodating to what we were looking for. I would definitely come back here.

Jonathan Rodriguez

Shawnte S. Did an amazing job hooking us up with the right mattress set definitely recommend coming here.

Jay B

Nathan gave Myself and My 80yr old Father great, fast service. And went above and beyond to make our experience unforgettable!!!

Matthew Macchi

Nathan was extremely approachable, knowledgeable, and really gave us a great deal and customer experience. Highly recommend!!

Christine Bergin

My experience was wonderful. Listen to our needs and services exactly what we requested. Very customer friendly. I strongly recommend !!!! Loved the experience.

Alec Perry

Helped choose a great mattress and lowered the price for us. Very inviting and got me what was best.

Ken Hunt

Highly recommend coming here for a mattress! I was planning on shopping around but Hadi worked with me to find a great mattress in my budget!

Angela Culberson

Lewis was very helpful, patient and friendly during my selection process. Highly recommend this location.

Jodylynn Talevi

Hadi and shawnte were amazingly helpful and gave us a fantastic deal ...i cant wait to get a restful night sleep...go see hadi the showroom manager

D Thomas

Great experience picking a mattress with Augustine. He is patient and very helpful. Thank you!

Siddesh Sridhar

Hadi was extremely informative and helpful at the store. Make sure you ask for him and he'll take care of you!

jonathan escribano

Great experience! Shawnte was friendly and extremely helpful. Highly recommended!

Aron Zamfino

Awesome customer service Nathan went out of his way to help me find a great matress for me.

Terri Eberhart

Great experience at mattress firm Nathan was very knowledageble and a great help with choosing the right thing for me

Michael Noon

Warm and friendly, courteous service. A nice, clean atmosphere for shopping and choosing beds, mattresses, and pillows.

Fab Vento

Nathan was a great help! Knowledgeable, honest and a tremendous help. Highly recommended and great experience!

Danielle DeSimone

Nathan was amazing! Very helpful and informative. So pleased with our experience.

Daniel Fricke

If your going to but a mattress go see Nate at mattress firm best sales men grate customer service no compalaints an will go the extra mile to get you the comfort you need

Joetta Howard-Hagwood

Great service and competitive prices. I was very impressed with the professionalism and customer service I received from Nathan in a day and age where good customer service is extinct!

Toya Banks

Pleased with sale purchase of Queen set. Said I wanted to walk out with my bed today and he made it happen.

David Sena

Great customer service experience.

Roberto Rivera

Shawnte was very helpful and helped us with our needs very caring and friendly will buy again

Heather Simson

Nathan was very helpful and worked with me to find a bed that works for me and in my price range!

Muzz Mobley

My experience was awesome!! Augustine has wonderful customer service!!

Melissa Castro

Shawnti S in newington she explained everything so clear, she helped us understand how to pick out the right one bed.

Jillian Wiley

Best experience. Left with a great bed at an excellent price and didn't hate the process.

Joanna Maltese

Augustine was great. he was very helpful and friendly.

Mikey Mikey

Dan and Nathan was great, very helpful, will definitely come back and recommend to friends.

Cecilio Reis

Very good service Gabriel was very helpful

Tim Hedus

Very helpful and courteous, ended up making my decision quicker than I thought. Wide variety helped.

Anastasia Cherie

Great experience the associates were very knowledgeable

John Charbonneau

Excellent customer service from the very beginning to the very end

Jose Gotay

Great service and prices recommend to anyone who wants to go out with a good quality

Denice Kiper

Joel is the best! Great customer service. Excellent experience

Felix Rodriguez

Very helpful associate, nice and made our experience very comfortable.

Linda Case

Warm greeting. Knowledgeable help. All around, a good experience.

spancaster2 music

Great help, better deals than nearby furniture stores

niswiththebooty

Ask for Nate when going In great customer would recommend all day

Chandra Rivers

Helpful sales folks, easy delivery.

Chantal Frazer

Shawnte was great to work with, Thank you!

Olga Lara

Awesome customer service recommend anyone to go there best customer service

Hayley Mckone

Nathan was great! Fast honest and helpful

Jonathan Chung

Great price, prompt, and polite.

Wanda Ortiz

Great service employees are nice

Jasmine Figueroa

Excellent customer service! Thank you!

Brian Z

Mattress firm staff were awesome!

Ernest Mulunda

Good stuff

Sam Wasz

Great deal and great customer service!

Debra Moran

They were great

David Abunaw III

Super nice and knowledgeable service.

Tim hart

Lewis was patient and helpful.

Vashawn Knott

Hadi was our man. Go see him for your mattress needs!

Alex Hutcheon

Awesome service awesome price and very helpful

Midalia Santiago

Very helpful and got me exactly what i needed!!

Lynda Collins

Excellent, Professional, honest and great personality!!!

Rico Santana

Very friendly and fast in and out

Carol Bufithis

Helpful and honest guy. It was soo easy.

Chris Williams

Excellent service!

Aaron Carron

Awesome

Jenny Andre

Excellent customer service!

Jose Eltaino

Great experience and Pricing.

Marline Torres

Megan was great.

Sheem2shifty

Megan was the best she gave me too service… Thank you!!!! Megan

Ana Huynh

Chris was great. Needed a mattress immediately and he made it happen.

Jonah C. Francis

I came in to knowing what I wanted. But the education and time given by Chris is what ended made me but. He is great, knows each mattress in and out and works at your pace. He didn’t try to be pushy wish the sale, he was just right. He was great. Wonderful experience.

Carlos Vega

Mattress Firm is a very nice no pressure business when you are choosing a new mattress. Me and my son took some time to decide which would be the right one and the man who attended us answered all the questions we had... I learned things that I didn't know 😊👍 well, overall a good experience.. good quality at a good price ...

Aydin Destan

Today I came and bought a mattress. I really liked Nathan, He Sold me a Mattress with a great price. I came and he showed me all the different Mattresses. I'm very happy. Well done!!!!!!

Rafał Baliga

For some time I was looking around the stores for a new mattress, I was in many stores but nowhere could I find a mattress that would suit me and be in my budget for a month. Thanks to Natan in the mattress firm, I managed to finally find what I was looking for and for a decent price. Thanks Nathan Rafal