Reviews of Mattress Firm Gulfport. (Mattress Store) in Gulfport (Mississippi).
Mattress Firm Gulfport
15163 Crossroads Pkwy Suite A, Gulfport, MS 39503, United States
Description
Information of Mattress Firm Gulfport, Mattress store in Gulfport (Mississippi)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Gulfport
Sunday
10 am–6 pm
Monday
9 am–8 pm
Tuesday
9 am–8 pm
Wednesday
9 am–8 pm
Thursday
9 am–8 pm
Friday
9 am–8 pm
Saturday
9 am–8 pm
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Reviews of Mattress Firm Gulfport
Nelson Alvarez
Neil the sales associate made the whole buying experience very pleasant. He was very knowledgeable about the products and answered all our questions to our satisfaction. He allowed us the time and space needed for us to decide on our purchase without being pushy. I believe he really had our best interest at heart. I would definitely recommend this location to anyone looking for a new mattress. Very professional!
Jake Parker
Erica was super knowledgeable, very helpful, and fun to talk with. The store was nice and clean, and my wife and I were able to find a mattress we both love even though we were having a hard time agreeing on one previously. We're very satisfied with our experience and excited for our new mattress!
Philip Smith
The salesman at Mattress Firm was direct, entertained my specific needs, and help me find the perfect mattress in an expedient manner. I would recommend the retailer generally and specifically the location on Highway 49 Gulfport specifically because of my experience. My new mattress is exactly what I needed, exceedingly comfortable, and with the 120 day comfort guarantee I don’t think you can go wrong by choosing Mattress Firm for your next purchase.
Kierra Perry
Erika was very nice and helpful with helping me find a good mattress! However her other coworkers were very rude and was over talking her having their own conversation as she was trying to get my information. Was very hard to hear her and it was hard for her to hear me.
monique cobb
What a great mattress shopping experience!! Erika is the best! Very knowledgeable, professional, not pushy at all. She helped guide us through the process. Couldn’t ask for a better salesperson. Thank you Erika, you’re the bomb!!!!
Sawyer Herring
Erika was very pleasant, kind and informative. She made everything easy and quick. The showroom has a wide variety to choose from eventhough I knew the exact brand I wanted. I would highly recommend everyone to invest in a good quality mattress. It makes life soo much better and Gulfport Mattress Firm has several to choose from!
Donna Winstead
Neil was very knowledgeable when asked about the kind of mattress we were looking for. Also took care of us right away and set up our delivery to happen within 3 days so that we could start enjoying our new mattress.
Makenzie Holifield
I just had the most amazing experience at this MattressFirm. We walked in with a really tight budget, but Erika not only showed us something that was the perfect sleep fit, she also walked us through the financing process. We got something we’ll be sleeping on for the next decade because Erika was so thorough and patient with us. A+, if you have any doubts on which store to visit, COME HERE !! :)
Rich Ideas Wealth Channel
Thanks Pat for helping me select the perfect mattresses for me and my family. You were patient and so kind and just a pleasure to do business with. I am thoroughly satisfied with the service @ Mattress Firm and I got great deals on top quality mattresses and pillows. I can't wait to sleep on my new mattress ☺️😉 …
Raj Arya
Erika took care of my wife and I and helped us choose a great mattress. She was professional and patient with us , I recommend anyone going to get a new mattress ask for Erika!
Darren Dedeaux
Mr. Pat was very friendly and knowledgeable. My wife and I felt at home and appreciated. Mr. Pat definitely gets 5 stars. Establishment very clean, smelled good, very relaxing. Thanks again Mr. Pat and the Dedeaux Family will be back to do more business with you guys .
amanda hebert
Erica is extremely knowledgeable and was quick witted with us (fiancé and adult kids = humor and no filters) in a professional manner. She took her time with us and was able to answer everything we asked. We are very satisfied with our experience and cannot wait for some comfortable sleep.
Ed Dee
Just shy of a year ago, after months of consuming a voluminous amount of information and reviews on mattresses that may address my myriad of needs, my wife and I decided to go look at some mattresses. I am by no means an expert, but I did know a bit about mattresses. Our first stop was Mattress Firm where my wife, son, and I were pleasantly and professionally greeted by Erika; there was another lady in the store that was courteous as well. After letting Erika know that we may not buy anything that day we discussed my requirements and the issues I needed to address, which were many.
Without any sales pressure and with a confident, customer-focused demeanor Erika began educating me about the various options available and the things I wanted to consider in both a mattress and bed frame while differentiating between needs and niceties. Now, I am known for being quite direct with comments and questions and Erika responded professionally and courteously the entire time. I tried one mattress in particular that felt perfect for me.
After consuming quite a bit of her time, we thanked her, asked her for her card, and went to other places that sold mattresses. Some of the stores were high-dollar retailers. We tried some of the mattresses, but the sales associates either didn’t know much about the products or completely ignored us even after being in the store for about 15 minutes and trying to get anyone’s attention. I told my wife I was done and I knew what I wanted; we headed back to Mattress Firm.
Again, we were greeted professionally and courteously. We let the lady know that we were there earlier and would like to speak with Erika when she finished with the customers with whom she was occupied. When Erika came up to us and greeted us politely with a smile, I promptly told her, “I’m here to buy.” I pointed to the mattress I wanted, asked for two adjustable bed frames, and mattress covers. All of the paperwork was done with each and every item addressed whilst getting us the best deals that they had available on the items we purchased. Everything went flawlessly and everything was delivered when promised.
Over the past year, I have called the store with questions now and then and everyone was always courteous and went out of their way to ensure that was my question was sufficiently addressed. I have been 100% satisfied with my purchase and associated service including the delivery folks that had a good sense of humor. I use the massage feature every night to summons The Sandman.
Today, I called the store to give them feedback about both the products and service. Jayme (supervisor) was as pleasant as she could be and I actually got to speak with Erika and thank her as well. Lady Erika and the others at this location of Mattress Firm certainly set the standard by which others ought to be judged.
Oh, and the mattress was made in the U.S.A. Thank you all so very much!
amy Stewart
I had a great experience buying a mattress. Jayme was very knowledgeable and helped us find a great match for what we were looking for. We walked out with a mattress we love.
arlene snyder
Jayme was excellent. She showed me several different mattresses and let me try several before I actually picked one out.I am very excited to try mine out tomorrow 😊 …
Heide Davis
Pat was very helpful with my boyfriend and I when we came in to chose our new mattress. We didn’t feel pressure one way or another to make a decision. In fact we came in today with the idea of just “window shopping” but pat made us feel comfortable with purchasing today. We bought the Serta Hybrid 4000 Plush series mattress and oh man are we excited to have it home with us!
Sandra Wilson
The salesperson was extremely patient with a hearing- impaired customer and assisted with choosing a feasible bed. You rock!
John Mathis
Our Sleep Expert, Jayme, was extremely knowledgeable and helped us pick out exactly what we needed. We were informed of all of our options so we could make the best choice for us. We had a very pleasant shopping experience, and would readily recommend anyone searching for a new mattress come to Matress Firm.
Stanley Pecoul
My wife and I were impressed with Pats knowledge and how helpful he was. Made the experience a pleasure.
janet ledingham
Pat was very nice and informative I would strongly recommend everyone to go see him and do business with him. I hope the company realizes what a gem they have in pat
Dionne Coulter
I have been shopping for a mattress for about 6 months. Mr Pat and Erica made the selection and purchase super easy. Thanks for everything!
Jessica Haskell
The process of choosing a mattress is always stressful and anxiety-inducing. Erika listened to our experiences, our desires, and guided us to a great mattress! She didn’t try to over sell us. Overall great job.
Larissa Farley
Neil was VERY helpful in our search for my daughters first brand new bed. We were in and out of there mattress and box frame in tow. We are very grateful for the kind, helpful, amazing customer service
Brian Connors
We worked with Pat today and he was extremely knowledgeable in all facets of products and what suited our needs he took the needed time and care to help us make our best selection. Will definitely be using again.
Andrew Theaux
I needed a new mattress because the one that I had was causing back pain. After checking out a few different stores, I went into Mattress Firm. Since my wife wasn't with me, I was having trouble finding the right mattress that would fit both of our sleep styles and preferences. The saleswoman, Jayme, helped out with all of my questions. After selecting a mattress, she explained the store return/ exchange policy. After the mattress arrived and a couple months sleeping on the new mattress, I realized the mattress wasn't a good fit for my back problems. I returned to Mattress Firm within the exchange time-line, but this time with my wife. Once again Jayme was very helpful and we decided on a new mattress. Jayme made the exchange process simple.
Ken Murray
Erika was extremely helpful and patient with my wife and I. She answered every question we had and shared much unknown information to us. She could not have been more polite and professional. I assure everyone you will have a great shopping experience there with her.
Thank you for helping us pick out our new mattress, Erika.
Rhonda Hughes
Jayme is very patient and she let us try numerous beds. I had a general idea of what I wanted (and needed) and she helped us decide by showing us the specifications of the 2 beds I had narrowed it down to!
Right now, I'm giving 5 stars for knowledge, patience, courtesy and kindness! I'm not able to give any stars on judgment of a bed yet as it has to be ordered and delivered next week!
I'll update later!
Clinton Bryant
Jayme, Jayme, Jayme!!! That’s who I’d personally recommend to anyone trying to find and purchase a new mattress. I’ve only ever owned second hand beds so I was completely oblivious to what I wanted or needed in a quality mattress. Jayme was very patient and knowledgeable about the products. She even introduced us to the sub zero pillows that are the most comfortable pillows I’ve ever felt.
My fiancée and I were confident in our final choice but reluctant and hesitant to spend the money right then and there. Jayme gave us the opportunity to think it over and when we did finally decide to commit, Ericka finalized the paperwork and delivery. Ericka was also very helpful and the entire process was smooth.
Thank you ladies!!!
Lucinda Lang
Jamie was excellent and very knowledgeable. So glad we went to Mattress Firm.
Justice Tayor
Great experience. Very nice people and clean store. Mr.Neil was very helpful.
Amanda McDonald
Erika was incredibly helpful! She gave me all the options, very good information, and helped me make the best decisions for my new bed. I am so grateful that we shopped around, because we found the best deal and the best bed! Thank you Erika!!!
Justin Barnhill
We have purchased from Mattress Firm in the past. We loved our Beauty Rest King Mattress. The sales person directed us to the new version of our old mattress. It was in stock and delivered the next day. With todays logistics nightmare that was an unexpected surprise.
Emily Howard
Great experience. Super fast and easy. Hassle free and enjoyable!
Silvia Bryant
Very friendly and helpful sales person (Erika). Unfortunately the adjustable base worked exactly one time, so it had to be replaced. Replacement took over a week, which was slightly annoying that it couldnt be delivered sooner, hence 1 star deduction.
Jeff Welsh
Jayme is an absolutely awesome to work with, upfront and knowledgeable about their stock and more importantly listens. Went in for a new bed and walked out with two. Thanks again Jayme for an easy purchase.
Rob Voss
Erika did a fantastic job with our purchase. We even had to make a change and she handled that well. Would definitely recommend.
Sonta Hamilton
I have been shopping around for a decent mattress for months now. I decided yesterday was the day. Stopped in @ Mattress Firm and Mrs. Jamie was an excellent saleswoman. She made me feel @ ease, she listened to the problems I was having with my previous mattress and went with it. I was able to relax and lay in different positions on the different beds. Mrs. Jamie went over how to care for the my new bed, the warranty, the returns if I needed to, she was willing to share her Oreo cookies 🍪 with us. Lol
mike anglada
Very nice and helpful experience! I took my Elderly very Disabled Mother to see what options of beds where available for Her comfort. Met a Gentleman, Mr Pat, who was very kind, patient, informative and also generous with pricing on a new adjustable bed frame and mattress. Kindness goes a long way with me when it comes to Costermer Service. I was very impressed and Thankful in behalf of my Mom. Highly recommend Mattress Firm in Gulfport... Mike. :)
Rachel Hitchings
I called to see about getting a twin mattress for my daughter... I spoke to Erika who was very cordial and informative. I just wanted to run in and run out, so I decided to ride up there and grab this mattress and brought the kid and husband along so I wouldn't be tempted to shop - knowing how bad I needed a new mattress myself, and ended up walking out with a new mattress for my daughter, and husband and I got one for our bed as well (it was LONG overdue). Erika took time to show us all the features of just about every mattress in the store to help us make the perfect selection (she understood my suffering!). She was very prompt, so I didn't feel like we were in the store forever, and when all was said and done we were some happy customers. I had my doubts, especially with all these online mattress places (Purple? Casper?) but I would absolutely recommend this shop to anyone looking to purchase a new mattress. I was happy with everything from the service, the product, and the price.
Rachel Bond
I love using Mattress Firm because they are super knowledgeable and helpful. It just takes a few minutes to pick out a mattress, frame and schedule delivery and set up to my house.
Kayla Fleming
Erika was very knowledgeable, and helped us pick the perfect mattress! She spent her time with us to make sure we were getting what we wanted. Had a great experience!
Jeanette Galloway
I have been dreading and putting off purchasing a new mattress because my last experience was not very pleasant. But after entering Mattress Firm at Crossroads in Gulfport, MS and meeting Jayme Ruszkowski, all my stress was relieved. She knew her products and was able to answer all our questions and guide us to the perfect mattress for us. Our total
experience was extremely pleasant and will recommend her and your products to family and friends. I don’t usually do reviews but feel that Jayme is exceptional and deserved this review.
Ms Lagrange
We went there to compare the beds from other beds we had been looking at and Jayme Ruszkowski was very helpful and patient with us. Needless to say she sold us and we will get it in only 2 weeks instead of 6 to 8 weeks from the other companies.
Jenny White
Jayme was very friendly and helpful in providing information about the beds and sales going. She made great recommendations on beds we might like and kept us in the price range we wanted. The only thing we were sad about was not being able to take our bed home right then and there! Mattress firm had a great sale going on and we can’t wait wait for our bed to arrive.
Anton Seiler
We were in and out without pressure. We knew what we wanted and within 15 minutes we were finished.
Tom Holzhauser
We received excellent care at Mattress Firm. They answered our questions and were quick to help. I think we got a really good value while being treated like we mattered. I would recommend them to all my friends.
Michelle Brown
My experience with Erika was fast, friendly, and through. I had an idea what I was looking for. Based on my need, and price range, she advised the perfect mattress in comparison to others. The process flowed without sales pressure. This made it so easy to make my purchase without questioning it. Thank you.
Cory Rouse
Jayme was very attentive, especially being the only one working at that time and having multiple customers come in. There was no pressure to buy and she made it a really great buying experience.
Sybil Harrison
We haven’t received the mattresses yet but Jamie was very knowledgeable and helpful for our needs. It seems we may have purchased from her at another location years ago. Buy local. ❤️
Google Tech
Excellent customer service ,fast friendly professional and easy no pressure sales experience.
Susan Vandigriff
Sale person Pat was great and attentive to what I wanted and tried to do all he could. Thanks for the time well spent and the product appeared to be perfect.
Michelle Conley
Ive been shopping around for a mattress and found Mattress Firm to have the best prices and quality in my area. Erika was very informative and professional. I was in and out in no time and am very pleased with my new purchase!
Christy Fulks
Very friendly and helpful. Staff was able to find the best mattress to suit our needs! Great sales and savings!
Deborah Barton
Mrs Jamie went out of her way to make sure I got the perfect mattress! She was very patient with me when I was undecided! If your looking for a great better and even better service go toMattress Firm in the Crossroads mall
Kieu Nguyen
The manager was great. She was very nice to my 3 year old. She gave him crayons while we shopped around. She was very clean and had her mask on. She made our experience very easy since we were there for a warranty claim.
Lamonte Thompson
Awesome customer service by Jayme!! She was so patient and knowledgeable. She really knows her stuff about mattresses!
Katy Becker
Jayme is AMAZING! If I could give more stars I would! I messaged the Gulfport store after realizing A) there are WAY too many mattresses online and B) finding one in store is impossible and with the pandemic it’s over a week for shipping. I told Jayme what i was trying to spend and what features and comfort I needed. The SAME day she found exactly what I wanted for my budget and it was close enough for me to pickup the same day (she offered to have it delivered for free the following day but I was too excited). Jayme turned a horribly frustrating situation into a LOVELY buying experience! THANK YOU JAYME!!!
K G
My wife and I went to mattress firm to find us a new King size mattress. We had the the pleasure to meet Mrs. Jayme Ruszkowki. She helped my wife and I pick I an amazing mattress. Mrs. Jayme was very nice, informative and knowledgeable. She made our mattress shopping experience amazing.
Rachael Glodowski
I would like for Jayme Ruszkowski the store manager at Crosswords Parkway to be recognized for her outstanding customer service. Mrs. Ruszkowski was extremely friendly, helpful, and knowledgeable of the products that she was selling. I bought the mattress from mattress firm because of her customer service skills.
Lorain Vires
I needed 2 queen mattresses at my home for guests. I told the lady what I needed and that's what she showed me. I choose the comfort level I needed and purchased them. She didn't try to sell me a frame, pillows or any extras, which I appreciated. Prices were a sale and comparable to other stores. Saved me lots of time.
Sarah hammack
Amazing service! Jayme is easy to talk to and listened to our needs while staying well within our budget. If you need a mattress go straight here. It was a stress free experience and we cannot wait to sleep on our new mattress!
Michelle Rice
Erika was absolutely amazing. She was knowledgeable, helpful and friendly. Will certainly see her again.
She is a keeper!
Michelle R
Willie Bridges
Salesman very professional. Went straight to source and easy check out.
Robert Feathers
Pat helped us out in picking the right mattress. He was knowledgeable in what we were looking for in a mattress.
Sharnice Tarpley
Big kudos to Erika!!! I had recently visited another store here on the coast to purchase a frame and a new mattress. Unfortunately, my visit was unsuccessful due to many reason. However, when I walked into mattress firm I was greeted with a smile and someone who was ready and eager to help. She was so knowledgeable. I must admit I threw some interesting questions her way. She definitely knew her stuff. My boyfriend and I were amazed by how much she knew about the company. She had a great attitude throughout the entire process and helped me pick the best mattress for my family. Definitely go check her out if you’re looking to invest in a good mattress.
Fazia S.Mack
Jamie is your person for excellent service and guidance to buy the right mattress . Flawless service and good options to buy the mattress .
Linsey Perkins
Definitely go see Mrs. Jayme, she was very knowledgeable about everything in the store and understood from the start what our price point was. She answered all of our many question and then expanded on those answers to make sure we had all the info we needed for the beds we were interested in. She never got short with us even with us switching back and forth between 2 beds. Finally, Upon checkout she noticed our bed wouldn't be able to be delivered until a week after our old bed was picked up and she offered us a "Loaner" bed for us to keep free of charge. She is absolutely incredible at what she does overall and helping people get what they want at a price they can afford! Thank you so much Jayme, you are our top recommendation for anyone looking for a new mattress at an amazing price point.
Angela Moran
I had a great experience and Erika R. Osher was the sale rep. I was confused of what kind of mattress I would need and she took the time to explain all the difference in the brands and the difference in firm and medium and let me try so many different brands she was very patient
Lance Simmons
This place is amazing and the staff there are very helpful! Erika was awesome and very help and professional! I would recommend this place to anyone looking for a good and comfortable bed!
Sherri Lynn
the sales lady Erika was really helpful and kind. I will definitely be back to buy another bed from her
Judy Craven
The sales lady tried to sell us something else. I came in the store knowing what I wanted and that was all I wanted. I missed the scheduled delivery due to a very serious doctor's appointment.
Sarah Niles
All the sales associates were extremely helpful in assisting us with picking out a mattress and helped us get an amazing deal. They are extremely knowledgeable and straight forward. We highly recommend them to anyone looking for a new mattress.
Jamie Osborne
I'm so excited to get my bed home! I'm going to sleep so good! Best place to get a mattress! Erika is very knowledgeable on beds! She took time with us to make sure we got the perfect bed! Highly recommend to go see her!
Pam Collins
I had a wonderful experience with the staff at the Gulfport Mattress Firm. When I called Customer Service with my problem, I did not expect the degree of professionalism and courtesy I received, nor the quickness of their response. Thanks to Jaymie I was in and out of the store in probably 10-15 minutes with my problem resolved. I would definitely return to that store to do business.
matsaf84
Worked with Erika and she was AWESOME!! Great store with extremely friendly staff. Way nicer than Mattress Direct, which we visited on the same day. Highly recommended and great deals!!
LaWanda Jones
Service was efficient and professional. They allowed us to take our time and answered all our questions. I would recommend them to anyone looking for a new mattress. The price was right too!
Keaton Jones
Erika was super friendly. Non aggressive service as I came in; asked questions to see what I wanted. Had me lay on about 8 different beds and sold me on exactly what I was looking for. Great experience and will recommend to others.
Ricky Malone
Great store with great employees. Erika is the bomb. She is very knowledgeable, and she helped me pick out the perfect mattress for my sleep style and price range.
Kelly Hutchinson
Erica was so helpful with helping us find the perfect mattress for our physical and financial needs. We had a great experience and will definitely be recommending this establishment to others.
Sipriana Hernandez
Been putting off a new bed for long enough, and we were hesitant... but Miss Jayme just got us into an amazing king size Beautyrest for exactly our budget (in less than 30 mins)! Military discount helped a ton, and she was very friendly and informative in helping us make our decision!
Cannot wait to get our mattress and finally get a good nights sleep!
Brennen Noble
I want to give a great big thank you to the store manager Jayme for the help and assistance with my mom. She helped her pick out the perfect bed while simultaneously taking out all the guess work. If you’re in need of a new mattress and live in south Mississippi, come see Jayme at the Gulfport location at Mattress firm. The bed is awesome!
Chibuzor Oziligbo
Jaymie was awesome! Really supportive and knowledgeable in helping customers make their right selection. Elle est tres incroyable!
Cecile Tebo
We were impressed with the services provided. We found the perfect bed for our price range. The sales lady was lovely to work with and did not pressure us in any way!!!
Jorge Rico
The ladies here were amazing walked us through every step and took extra time helping us with financing which took forever but the never stopped and we're amazing through the whole process!!! Definitely would recommend anyone looking for a new bed start here you won't want to go anywhere else and will be amazingly satisfied!!!
Jennifer Handshoe
Erika was very knowledgeable and helpful in guiding me to a comfortable mattress for my sleep needs. Thank you Erika!
Darkwale
Had a great experience purchasing a new mattress for my wife and I. The associate Jayme L. Ruszkowski was very helpful and considerate of our needs. The mattress we went to purchase was not there or on display but she showed us to one that was similar in feel for us to test out. She was also very knowledgeable in the different types of mattress and what would fit our needs. During our time there, a woman, and a family came into the store. While we were waiting for paperwork to print out Ms. Ruszkowski asked the family who was closer to her if they needed help, and the other woman got upset because she was there first. But Ms. Ruszkowski handled herself well and diffused any type of negative confrontation quickly and helped both customers efficiently. You can tell she was a professional by the way she handled the situation and herself. Bravo to Ms. Ruszkowski.
Jessica Brignac
Erika was absolutely fantastic!!! She was so very helpful in finding us the absolute rates. I've never experienced such great customer service! Will definitely be referring!!
Sallie Walton
Fantastic service! In addition to helping us find our dream guest & master beds, they gave us a jump when my car battery died! Thank you Erika & Melissa for your excellent help today!
R Payne
Erika was wonderful! She was very knowledgeable and we never felt pressured to buy anything we didn’t need. Great shopping experience!
Michael Cincinati
Awesome experience with Jayme. Very knowledgeable and helpful with every question. We got a great bed at a amazing price. I would recommend this Gulfport Mattress Firm to everyone. Ask for Jayme.
Wendy Brents
Wonderful shopping experience!! Erika was very helpful and took the time to test out multiple mattresses to get us exactly what we needed!!
Megan DeRuchie
Just bought a mattress from this store on 3/31. Awesome customer service, clean store, very informative! My son was running around the store the whole time and they didn’t mind at all. Also, they offer a military discount which was very nice!! Recommend this store for any mattress needs.
Julie Farlow
Ericka was no pressure! She helped us find the right mattress for us. We were very pleased with our experience.
Jade Dodson
Erica is super helpful and patient. She takes what I have to say into consideration and listens. She's very knowledgeable about what she's selling so you find what best fits your body.
Scott Graverson
A twin Serta mattress was purchased from Mattress Firm in Gulfport, MS on 8th of July. Erika provided excellent customer service.
Robert Furuglyas
Good service, good prices, good products, painless delivery.
Al Rad
Erica was very helpful, explained many options, answered all questions, and offered the best pricing.
Penelope Olivier
Pat was a very knowledgeable salesman and met all my needs.
Taylor Tipton
Came back to return a bed that was the reason for an ER visit. My mother was in severe pain and was unable to walk. The symptoms started the day after her first night sleeping in the new bed. She gave it a few more days and then I decided to take her to the ER. When she went back to return the bed Melissa made a comment "...now I have to figure out how to make up for -$1100 sale." Extremely rude to say to your customer. If the next bed has to be returned they have lost a valued customer.
Anthony Hall
Our experience was great Ericka was very helpful with selecting the perfect bed for us . We really want everyone to know how much we enjoyed shopping experience 😀 …
Jon Carco
The store was very clean and the staff was very helpful. The salesperson explained all of our concerns.
jeffrey frye
They are the most professional and helpful staff. They went above and beyond to help me get the mattress and base I wanted. Thank you Jayme.
Russell Strempler
Comparable prices, &great service. Thanks Jackie. I hope your ankle heals nicely.
robert clark
Erika was very helpful in explaining the difference between several different mattresses. Recommend shopping and buying here.
lance wesson
Jamie was alot of help and settled us into a fantastic deal on an Intellibed! Thanks Jamie for making this family comfortable, in-store and out!
Margaret Warner
They were very nice & professional. She made suggestions & explained everything in detail. One of the best stores I have ever shopped in.
Jimmy Spears
Erica was super helpful and showed great customer service.
Marcile Schruff
Erika was awesome! Had a great experience and purchased two mattress sets.
Christy Bergeron
Great customer service. They made getting our mattress a breeze. Jamie was wonderful!
Timothy McGill
Very Great Service! Erika was super knowledgeable about the products she sales! Highly recommending to friends and family.
Celeste Leeann
Thank you Mr. Mike your customer services was fantastic! I greatly appreciate it. I can't wait to receive my item. Very happy customer
😊 …
Tracy Bunton
Erika was very helpful and showed us what would be best for us. I am looking forward to sleeping on my new bed.
Courtland Barnes
Erika was phenomenal keep up the great work!
Clyde Deschamp
Quick and easy. Lots of models to try. In and out with new mattress in 20 minutes.
Mandie Thibodeau
Highly recommend this place Erika goes out of her way to help you find the right bed! She’s very sweet and the beds are soooo comfortable and worth it!
Brandy Bosrge
Mattress FIrm has great service and jump on demand when you need a mattress. Mrs.Jamie is great
Cameron Smith
Jayme gave us a great deal and the entire experience of buying our new bed went flawlessly.
judy volpi
Excellent service ! I’ve never had as much funPicking out a bed !
Twyla Holley
Had a very good experience today buying a mattress. The lady salesperson was very nice & helpful..
Sue Gravatt
Extremely helpful. I made a pretty large mistake and they dug me out! Lol
Rosemary Clepper
Just wonderful service
Nila Callahand
Erika Osher was amazing! Very helpful and made sure we had everything we needed.
Karen Money
Delivery was within the timeframe it was set up. Delivery only took a few minutes and the delivery person were very nice
John Mcdunnah
Jamie our sales lady was awesome. A definite asset. Thank you.
Adrienne Jacobs
Service was better from last visit. Quick and friendly customer service from the lady who placed my order.today.
Josh Parten
Very friendly and helpful. Got just what I needed.
Steve Kilguss
Knowledgeable sales people, outlined my options, and made the whole process easy. I would highly recommend.
Barbara Cuevas
The young man who helped us was knowledgeable and kind. I appreciated his professionalism .
Ashlee Grillo
Mary was very helpful and I cannot wait for my mattress to be delivered!
yashira nieto
Jamie was very helpful I really enjoyed my visit thanks to her service
Louise Morris
Very helpful in choosing a mattress. Great prices.
marie albin
Love it. Loved the experience with the sales person cant wait until its delivered.
Rusty Daniel
Talked to Jayme at the Crossroads store, she answered all my questions and helped set up my delivery...
JW Sumner
Rodney handled our transaction in a truly professional manner.
Catherine Cobb
Customer service was very nice.
Jason Embry
Outstanding service. Thanks Erika and Mary for helping my mom.
Jo West
Very knowledgeable and helpful. I’m looking foreword to having my merchandise delivered on Saturday.
James E Rowe Sr
Thanks for the great service..
Dee Ladner
Great personal service, and helpful with selection. Great deal!
Anbobby
The lady working there was very kind and helpful.
Ray Anthony
Got a good deal on a whole set
Shane Pucheu
The customer service was awesome!
Louis Ellis
Great customer service parrish was great help
Lydia Cates
Erika was super helpful! Whatta gal! Whatta mattress!
Andrea bowman
They were very helpful and a clean store
Taylor Bruntil
Quick and easy to get a great mattress
Nikki Newton
Customer service was awesome
Papa Gris Gris
Friendly but high priced
Stephanie long
Great service and very friendly!
Mike McCarty
Very nice and informative about products
Howell McBrayer
Excellent in store service
Sean
Very knowledgeable staff
Debi Lerma
Very helpful.
jim haik
Good friendly service
Doris Schultz
Great service!
Jeff Meacham
Helpful staff
mike jones
Friendly helpful service
Glenda Sparkman
Price's medocity
Keith Vaughn
Jayme was so knowledgeable and such a great help.