Reviews of Mattress Firm Southwest Commons. (Mattress Store) in Denver (Colorado).
Mattress Firm Southwest Commons
8500 W Crestline Ave G2, Littleton, CO 80123, United States
Description
Information of Mattress Firm Southwest Commons, Mattress store in Denver (Colorado)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Southwest Commons
Sunday
10 am–8 pm
Monday
9 am–9 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
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Reviews of Mattress Firm Southwest Commons
Meg Martin
If this would let me i would give 100 stars! Issiah was amazing!!! He walked us through everything and helped us pick the perfect bed. We went in with a certain bed in mind, he showed it to us, and explained the difference between that particular one and other beds in the store. He was so friendly, we never felt rushed and he even showed us all the things we never knew we wanted in a bed frame! Absolutely amazing!! I will recommend everyone to go work with Issiah! Thank you so much!
Leah Giambartolomei
Issiah was kind and knowledgeable. He was not pushy at all but gave us all of the information we needed. He was easy to talk to and made the experience stress free. He also was very kind to my kids.
The store itself had plenty of options of mattresses to choose from. It was clean and easy to navigate.
Mary Melick
Mr Lewis was extremely knowledgeable about all of the products carried by Mattress Firm. We had no idea which mattress would be best suited to correct our sleeping issues when we went into the store but are confident that what we purchase will address those issues perfectly. We did not feel rushed, were never pressured to purchase and we were treated with a great deal of courtesy and respect. My husband and I are extremely pleased with our purchase. Thank you.
JoAnn Wilson
I bought a King size mattress and box spring in 2018, so I took my son in today to get new ones for him. We spoke with Kristian off of South Wadsworth in Littleton. He was the best and was able to find my son exactly what he wanted with out me fighting with him. He was able to answer all of our questions and my son is very happy. He can’t wait to get his bed tomorrow. Thanks Kristian you rock.
Brianne Maldonado
Kristian made our mattress searching experience delightful! It was a pleasure working with him and he knows his stuff! If you don’t know where to start, look no further, Kristian will help you determine which mattress is best for you and have a lot of patience while doing so!
Jordan Rosenberg
Issiah was very informative. He truly took the time to answer all of our questions and get us the best mattress. I would highly recommend this Mattress Firm location and ask for Issiah!
Brian White
Christian took care of me over the phone even though the store was extremely busy. I knew what I wanted, but he even sweetened the deal. Because of Christian’s outstanding customer service, I’ll be buying my mattresses at your store going forward.
Beth Myers
Kristian was awesome. He took his time with us and showed us different mattress and was very knowledgeable about all the mattress. I would highly recommend this store and Kristian.
Katie Collins
Had a great experience at this location! Christian was so incredibly helpful throughout the entire process and made sure that we got what we wanted within the price range we needed. Thank you so much Christian for making this an easy process for us!
W Haley
I had moved my dad in to memory care on a Saturday and need a mattress by Monday. Isaiah and his store manager Christian went above and beyond to make it happen. They were great and made a stressful day better!
trish montoya
Christian was wonderful to work with. Very knowledgeable and did not use pressure tactics to make a sale. Truly concerned about the customers needs!
Amy Vermilyea
Kristian was extremely knowledgeable and helped us navigate the variety of mattresses that are offered these days. We found the perfect mattress for us, zero gravity!!
Gail Johnston
Isaiah was so knowledgeable, and helpful. I found the perfect mattress with ease and a sense of confidence.
deb briggs
The sales team made my experience very comfortable making sure my grandson's bed was exactly what he wanted 😴 😄 💖 …
jordan collins
Christian had great knowledge on sleep, sleeping positions, and the different mattress options they offered. I would recommend this location.
Margie Walsh
It is a privilege to be able to share on something I find to be incredibly important and that is great customer service. It is such a rarity today to find people that truly care and are very knowledgeable and patient to help make the best decision in an investment in your sleep and health. Kristian was full of information and took into consideration all of our needs. While visiting the store a previous customer came in to make a kind gesture for the exceptional service they received. Witnessing and then experiencing shopping here was a pleasure and I am happy to recommend them to anyone.
Nelda Crowley
Our salesman, Cody, was very accommodating and knowledgeable. He spent all the time we needed to find just the right mattress for me at a price I could afford. He was careful to ensure that I understood what the differences are in the different mattress and the frames and worked to make sure I got all the sales and discounts available.
The well-stocked showroom was clean and ready for me to try out any mattress. All-in-all a pleasant experience
Terence
Selene was the one that helped me. she was super sweet and kind, and really listened to my needs as a person. i walked out of the store very happy i was helped by such a professional, and i went in not excited, and now i’m incredibly excited for my bed to get delivered.
Travis Reeb
Kristian was great in helping us find the right mattress. Very knowledgeable and educated us on pros and cons of each while never pressuring us to make a purchase. Mattress arrives Tuesday
Jen Henkel
Kymberlee was awesome. She led us through the showroom of beds with her expertise and guided us to the perfect fit for the two of us! She made the process very simple by narrowing down the choices using comfort level, support, etc. Highly recommend going to visit Kymberlee at Mattress Firm! Looking forward to many great nights of sleep!!!
Angela Weist
Richard Jones Was very helpful and very knowledgeable with the mattress and very patient with me and my mom he is very sweet and kind.
Gary Helzer
Salesman was awesome. Very knowledgeable and explained everything to us. Very pleased with our with our new mattress purchase.
karla ferra
Super Great customer service!! Kimberly was so kind and helpful, she made our mattress buying experience easy , and answered all the questions we had and some we didn't even think of at the time. Happy, grateful.
Thanks for all your help!
Sincerely Chuck and Karla Hall 😄
Bob Carman
Eduardo was attentive but no pushy. Helped us to come to a decision we are comfortable with.
Rachel Aldrich
Asa was patient and knowledgeable, and explained everything I needed to know with zero sales pressure. He was friendly and honest, which I appreciate!
Logan Ingalls
This place is great, friendly and very personable! Highly recommended! I bought a $1899 bed for $800 and an adjustable base from $1099 to $399! Such a good deal, ask TJ about pricing!
katy brackeen
Richard was very helpful and kind. He helped me stay in budget and get a good mattress and base!
Pam
We had an excellent experience working with Cody to find the best mattress for our needs. Cody was extremely knowledgeable about each mattress option and went the extra mile to explain all of the differences and benefits of each option. We looked at mattresses at several different stores and locations and felt like the others were more sales focused rather than focused on helping us find the right match for us. If you are looking for a mattress stop by this store and ask for Cody!
Sentury Rohr
The experience was awesome, no pressure to buy or upsell. The sells expert was friendly and knowledgeable. It's too soon to tell if I love the mattress I chose but if not I have the option of
to replace it for up to 4 months and a 10 year warranty should there be any problems.
Autumn Fishel
TJ was absolutely wonderful! He was knowledgeable and listened to my needs. He found the best option for me and worked with my price range. Bonus points, the team was excellent with my three year old who just wanted to jump on all the beds!
David Shaw
Purchased a mattress from another retailer and they wouldn't remove the old one, but Matress Firm is coming to take it on Friday. Kymberlee was very helpful and efficient setting it up. Very happy. I think they undercharge by only charging $11 for this service.
Kylee Duff
Great experience! Kym helped me and was able to get everything we needed, price matched and pick up that same day. We are excited to sleep on our new purple mattress, free sheets were included and gave a discount on a nice mattress protector as well.
Janet Johnson
Issiah and the entire team working were fantastic! Took time to understand what we wanted, and were very patient and not pushy! Perfect customer service!
John Adam
Both staff we talked with were very friendly, informative and never got pushy trying to sell us something.
Jaqueline Grier
Upgrade your sleep life
Your entire body, mind and health will thank you
View the price tags as a next 10-15 year investment at least! The technology and staffing of mattress firm is on our side! Do it asap
Vincent Conroy
Willie was a first class act. Very knowledgeable, understood my budget and didn’t push me into something I was not interested. If you are in the market for mattress, see Willie.
Dann Gaburo
Salesperson extremely knowledgeable. Appreciate the fine detail in describing various beds. No hassle. No problem. I'm happy with purchase. Best regards, Dann Gaburo.
Kaylie Hall
I had the pleasure of working with TJ and Willie for my mattress purchase last week. This is the second time I have come to this location for a purchase and have been giving great customer care each time. They were both very knowledgeable and answered all my concerns with ease. I will always recommend this store location and TJ or Willie to assist them. I couldn't be happier as a customer all due to these two great guys!!
Thank you TJ and Willie!!
Lauren Lechner
TJ was really helpful in working through our mattress needs with us. He was knowledgeable and friendly and had several suggestions for us to try until we found the right fit.
Adam Timaji
I had to get a replacement under warranty for the mattress we bought 2.5 years prior, and had been having a difficult time with the terms of the warranty claim and getting in touch with anybody at customer service in Texas. After weeks of waiting and being ghosted by customer service reps, I was pretty sour on the Mattress Firm experience, at least at the corporate level.
Heather completely turned it around in a single afternoon. She spent 45 minutes with me (without ignoring other customers) patiently going through my options and giving truly helpful advice and feedback on everything we discussed, and I felt like she was on my side genuinely trying to help me make the best decision possible. Can't overstate how much she saved this experience from being absolutely abysmal, and saved Mattress Firm from forever being in a bitterly negative light in my eyes. All five of these stars are for Heather alone. Give her a promotion, give her whatever she wants.
Tcolo
Great experience at Mattress Firm! We needed to buy two matresses and have them delivered out of town. Haven’t received them yet but we were able to choose a future date with no problem. Selecting a mattress is always difficult but we knew what we wanted and the salesperson Kevin was very knowledgeable and a great help. They also have a great warranty and a try out period in case you don’t like it.
I would choose this Company to work with again.
Ray Palermo
Young lady I think her names was Danielle ,at the store was very very helpful very kind and courteous as well as honest. She even helped me take my mattress to my vehicle very very great worker and person would recommend this location to everyone
Nicholas Flanagan
Had a great experience. Cody was our sales associate. He helped us find the right bed within our budget. The entire process was easy and enjoyable. We were very pleased with his customer service and the quality of products offered at Mattress Firm.
Kristin Hanna
I was very impressed with the quality of customer service that I received from the moment I walked into this store. I was immediately greeted by TJ and explained my situation. He spend a considerable amount of time finding out what I liked, trying different mattresses, and narrowing it down to the right one. He was very experienced and knowledgeable about mattresses. The store was very clean and easy to navigate with how they had the beds laid out. I would definitely recommend seeing TJ and visiting this store if you are in the market for a new mattress.
Pamela Berg
My sales lady is Kelly. She was an amazing customer service Rep and made my sale so simple. Was ordering a bed for an RV and she was very smart to talk dimensions and all with me. She was upbeat and sounded interested in helping in anyway she could which was awesome since being I was on the phone, I had no idea what I was choosing, and she was able to choose the product for me. I felt immediately I could trust her expertise. Would definitely shop there again when we buy our new bedroom mattress.
Pamela Berg
Judy Piel
Both Cody and Heather were awesome in their service, and made our experience with Mattress Firm very positive. They made things right after we took in another person’s warrantee email for a new upgraded mattress and no one noticed.
Mike Allen
Kim at Mattress Firm was very knowledgeable and great sales person. Kim worked with me on the price and she went out of her way to make sure I purchased the right mattress for my needs. I highly recommend this store!
Cameron Sramek
I would highly recommend this store for your mattress needs. Our sales associate Cody was very informative and helped us narrow down what we were looking for in our price range. He was also very patient and allowed us to try multiple products for as long as we needed before coming to a decision. We've had our mattress for a little over two months now and are still thrilled with our choice.
Stacey Richardson
Edmundo was extremely friendly and helpful with our new bed purchase.
Angie Beasley
Willy was professional and extremely helpful. My husband and I appreciated his expertise. We highly recommend!
Lee Campbell
No pressure, made sure we understood different features, Kymberlee was a real pro. She knew the product, our specific needs and let us make the ultimate choice.
Nicholas Alicea
My family and I stopped by with an idea of what we wanted. But thanks to the service and professionalism of TJ and Cody, we were able to purchase a significantly better mattress. They're very helpful, taking the time breaking down information thanks to their knowledge. They were extremely welcoming with a great attitude, never pressuring us into something we didn't want. We're definitely coming back in the future and would recommend them to friends or family.
Rachel Farrer
Willy helped us pick out the perfect mattress! Asked us questions to narrow it down and was very helpful and informative through it all. Thank you Willy for being friendly and making the decision process easy!
Cadillac Cruising
Kim was very knowledgeable and professional. Her customer service was phenomenal and she made the process of buying a new mattress easy. I’d definitely go back to Mattress Firm again.
Jason Chang
TJ was just simply the best! Super helpful, walked us from not knowing what we were looking for in a bed to knowing exactly what we wanted! He told us everything we needed to know about each bed we were trying out and made the whole process fun and enjoyable! 100% would recommend to anyone who is looking to buy a mattress, come to this store!
Helen Weekes
Went in looking for a king mattress for our bedroom. Collin introduced himself to us. He told us the difference between the two mattresses we were interested in. He was quite knowledgeable, friendly, and helpful. I was extremely impressed with the service he provided. I would definitely recommend him if you are needing a new mattress.
aaron risch
Awesome, excellent and highly recommend. I am super impressed with this store. Was not planning on buying a bed but needed one really badly. The service I got from Collin and Pete was amazing. Pete specifically, wow, from helping me understand sleeping positions to compositions of beds, his knowledge and passion for sleep is impressive.
So I start thinking, can I finance and sure enough no problem. I got on their site, got a card and if I can pay it off in 2 years it's no interest. Can I get a woot! Look I didnt mess around I considered Casper and all the mail companies but at the end of the day this was way easier. White glove delivery service, remove the old bed, and adjustable frames, with free financing. Super happy with my experience. Thank you Collin and Pete.
Pat Jurgens
When I first stepped into Mattress Firm, Arianna greeted me immediately. She had me try a traditional mattress and then gently interviewed me about my needs and physical considerations. She was friendly and personable, and she guided me to 4 different mattresses that could fit my needs. I lost the feeling of being overwhelmed when I first saw a room full of dozens of beds, and followed her guidance. She could answer every question i asked and she shared her knowledge and personal experience. I didnt purchase that first day but when I returned several weeks later with my husband, in masks, she recognized me. This time she had other customers but I never felt abandoned - she was back and forth. I was happy to get a discount on bedding and pillows because of the price tag on the Dual King Tempur pedic mattresses. She also facilitated a quicker delivery date and has the bedding scheduled to arrive on same as bed.
After purchasing fr this store in Aug. I have had some question as to whether I got the right mattress. I've talked w Arianna who encouraged me to come in & try out other mattresses as part of their exchange policy. I've been back to this store twice, helped by Kim & also Willie. In both instances they have been very friendly & helpful. Great customer service!
Leighann Lewis
Great experience. Very clear and easy communication! Highly recommend!
Craig Colwell
We were shopping for guest room mattresses and, after doing our research online, decided to shop in-person at this location. We were promptly greeted by Alex who was very attentive to our needs and questions. Alex helped us narrow our search and we ended up purchasing two full size mattresses w/ platform frames. They should be ready for pickup today (two days after purchase) and we are excited to put them in our new home. Alex followed up, as he had promised, with a phone call to confirm their availability. Very pleased with his service!
Branden Jovaag
The staff (Kristian) was incredibly helpful and made our experience very convenient and efficient.
L.M. driscoll
We purchased a mattress in January 2019. It felt very hard and nothing like the one in the showroom. I went back to the store twice to let the salesman know this and to again test the one we had laid on and compare it to the one at home but the salesman said to just give it a chance to break in. Then the COVID hit and we couldn’t go back to the store and the bed still felt like a piece of concrete. We had missed the trial period by this time, and were not willing to pay $100 to exchange it, or go back to the showroom to try to find another suitable mattress due to the pandemic. I left a one star review here, a year later, and the district manager reached out to me immediately. We worked out a solution to get another mattress that I had purchased in 2015, which I loved... a duplicate of this mattress was delivered in a very reasonable amount of time (considering the pandemic) and for a very reasonable price. I couldn’t be a happier or more satisfied and now loyal customer. Thanks Pete and the crew at Mattress Firm!
Kelly Barnes
Kevin was incredible with my children and me! He took the time to listen, was patient and understanding of what we were looking for, and provided us with options that fit our budget. We ended up finding the perfect mattress! We went to a competitor first who was pushy and coming to Mattress Firm was a welcome change. Kevin created an enjoyable shopping experience. I could not be more pleased with our experience there. Thank you so very much, Kevin!
Harold Johnson
They had the items I needed on sale and in their warehouse and they can deliver them in two days.
Zack Lamprich
After finally deciding to go through with replacing our Full size bed with a King, we made a stop into Mattress Firm to check our options. Meeting with Cody was a great experience, he guided us through the different technologies within each bed and all of the brands offered. In addition, he gave us ample time to test each mattress and gave input based on our own factors like sleeping positions and what we were specifically looking for without being pushy at all.
Ended up purchasing a Tempur-Pedic and couldn’t be happier with the service offered or how painless the whole process was from start to finish.
Jonmikel Portugal
Kevin took excellent care of us. He listened to what we needed and gave us a few options within our price range. We found a Beautyrest hybrid mattress that we loved but was a little over our budget. Kevin was able to find a clearance model and gave us a really good price. Very happy with our experience and highly recommend coming in
Sam Beard
Willie is the man! He got me set up with a great deal on an adjustable base. He definitely went above and beyond my expectations, and made my experience quick and easy. Highly recommended.
Mitch Hartzler
Great experience, great prices, very friendly staff (especially Michael W. & Danielle) and no pressure at all!
Only thing to know is that they, like all other businesses, are experiencing lag times on delivery. Our mattress is going to take a little over a week. We will be shopping there again!
Day T
Collin Watson is awesome! He is very knowledgeable, patient, and kind. I was going to settle for something less than what I wanted, and Collin went the distance to make sure that I was able to purchase exactly what I wanted; it was just such a surprise and a delight! I have shopped at a few different stores on my quest for the perfect mattress. I would recommend Mattress Firm Southwest to anyone. Ask for Collin!
TRACIE ROSSMAN
Kristian was AWESOME!! Even three customers deep he made it happen while everyone felt appreciated!! Great work!!
DJ Colman
I had every intention of going into this store to test a Purple mattress and then but it on the Purple website. The store was able to give me a better deal on the same mattress and get it to my house in 3 days instead of having to wait 3 weeks for it to be delivered. Highly satisfied with my visit and would recommend to anyone.
The store was very clean and the sales people wore masks to help keep their customers safe. Kevin was very friendly and fun to interact with.
Rachael Myskiw
TJ was amazing and helped me find the perfect mattress, base frame, and get the best deal at the most affordable and reasonable price. He was very patient and knowledgeable. I would not have bought what I did if it were not for the efforts from TJ. The other associate (Jalyn) was also very pleasant and helpful. I have not yet received my mattress, but as far as the experience I had in the store it was top notch. Overall, I would recommend going to this particular Mattress Firm for any sleeping needs you might have.
Rae Manzanares
Kymberlee was awesome, answered all of our questions and never let us get bed “drunk”. She was kind and thoughtful and always kept our price point in mind!
Evan Swadley
TJ and Kevin are awesome! TJ is very knowledgeable about what he's selling, and shares a lot of his personal experience when suggesting bases and mattresses. He worked with us on everything from getting the right base and being honest as well as the price since we were getting two. Our family has had multiple very positive experiences with this branch.
Mitch Layne
We went to 4 different stores and made a well researched decision to purchase 2 mattresses here. The staff was extremely knowledgeable and very pleasant to deal with. Kevin Powell was especially awesome to deal with. We love our new comfortable sleeping options and we’re delighted with the economics of it all
Christina Sanchez
From the store experience to the delivery - GREAT SERVICE!! We've purchased our last 3 out of 4 mattress sets from Mattress Firm (twice from this store). Always great customer service. Jimmy was very helpful and informative. We told him what we wanted and he gave us several options to try out. The delivery guys were very nice and courteous. We are very happy with our purchase.
Jerilyn Van Senus
Cody was awesome! He gave loads of information on various mattresses and their inner workings to help me find the one that would best suit my needs, as well as my wants. He was more than willing to breakdown pricing to see which would fit my budget comfortably as well, with zero grief and a great attitude! Him and his team were also amazing with my 4 year old, letting him play on the beds during the financing process and playing catch with him with a nerf toy to keep him occupied and happy, it was definitely a satisfying, not stressful, experience being a single mom!
Clay Adams
We purchased our new mattress from Kevin at the South west plaza location. He was very informative and transparent with us. He explained the differences between the three mattresses we were considering and helped us to make a decision.
He even allowed our dog Piper to come up on the mattress to give her approval!
Kellie Johannik
We had a fantastic experience at mattress firm. KYM showed incredible customer service— way above and beyond typical good service. She was friendly, helpful, and took genuine pride in her work. She helped find the exact mattress we needed for our budget and secured an excellent delivery service.This woman is the one to go to!
Lindsay Vendegnia
Trying to shop for a mattress during a pandemic is hard, but we are moving and didn’t have a bed. So we headed to Mattress Firm. Michael and TJ were awesome! They provided a ton of information and made sure we were comfortable with the decision. They gave us space and didn’t try to oversell us and made sure to provide us with all of the options. Highly recommend!
emmy s
I went into Mattress Firm assuming finding the right mattress for me would mean searching at several different stores to find the perfect fit but Mattress Firm got it right on the first try. Kevin greeted me as soon as I came in and went above and beyond to help me find a mattress within my budget and still top quality. The checkout process was quick, simple, and Kevin was extremely friendly and accommodating. The free delivery was the icing on the cake. I would 100% recommend mattress firm to anyone looking for friendly and affordable service. Thanks Kevin!
Kristy Lichtenfeld
First of all, I’m so glad that TJ was being very good communication with me (I’m hard of hearing). He show me around the bed and help me to made wonderful choice of which bed and he gave me great deals! He’s very friendly and funny- that made my day. I would recommended to anyone to go see him and this store for new bed.
Kat Getch
This was a great experience. Very impressed with Mr Edinger. Answered all my questions and very informative. Plus got me a great price that I could afford. So they deliver tomorrow which is awesome. +++++. Thank you so much.
Jeanette Evans
I worked with Tj and Pete! It was a wonderful experience. I’m positive I got a really fair price and that I will like the new mattress
.
Craig Brown (havenous)
Cody was excellent help with us getting our mattress. He was very knowledgeable and helpful. We never felt any pressure at all. We had planned to shop around a little but just felt like Cody was the person we wanted to work with. Thanks again Cody
Kathryn Kim
I just had a wonderful experience at Mattress Firm. I spoke with TJ on the phone, and he was very kind and helpful and had excellent customer service! When I went in store to pick up the mattress, his associate was great as well. Would highly recommend and will be back for any future mattress needs!
Kelly B
Kevin was simply incredible! He was so understanding, patient, and worked with our limited budget. He is the reason we returned to Mattress Firm for our son’s big boy bed, and he took amazing care of our family. Our kids are sleeping well! Thanks so much, Kevin!!
Robert Cochrane
Collin and Cody were great. Both gave us all of their attention and when faced with some delivery issues, worked out a solution to get us taken care of. Collin listened to all of our needs and questions and helped us find the perfect mattress for us.
Justin Morgan
My wife and I were in the market for an upgrade to our daughter's bed from a toddler size to a full size 'big girl bed' and Kevin made it a seamless process. He helped answer some questions I had on the phone before we came in, was more than willing to let our 3 year old to lay on as many beds as she wanted/needed to when we came in, was communicative, was thorough, and all of this was very much appreciated.
I have had a positive experience each time I visit this store. In a world where everyone is buying everything online, it is nice to be able to still try products, with non-pushy sales people, and walk away like you received a decent deal.
Christine Gilbert
These guys are great, informative, discounts were better than others, bent over backwards to help us, delivery was quick and polite. Dealt with Ace and was super helpful. Thank you for everything!
MudBug
My partner and I came in to purchase a mattress with little idea of what we wanted besides the dimensions, and we knew we needed financing.
We were helped by TJ and Dean. Both were very helpful, informative, and exceptionally respectful of our decision making process, which I appreciated. No pressure/haggling/intense sales tactics during the entire process. We were able to get a great deal on a brand new Beautyrest with an adjustable/motorized base (as well as pillows/sheets/warranty). In the end, we left very satisfied, getting way more bang for our buck than expected. Overall the experience was fantastic.
Deb Noble
Thank you to Dean and crew at Mattress Firm! My wife and I just purchased a new mattress and base today and the customer experience was easy. Very knowledgeable employees at the store. Could not have asked for a better experience than what we received. We will definitely recommend Mattress Firm to our friends and family!
Stephanie Karaczun
I never expected to have such a pleasant experience buying a mattress. With everything going on right now, I could not have been more pleased with the excellent customer service and pricing I received from Pete and TJ. They went above and beyond to make sure I was happy with my purchase and that I could get my mattress delivered quickly. I highly recommend this store to anyone looking for a new mattress.
Ana Bee
Daniel, was super helpful, we purchased a mattress we are very satisfied with it! Thank you mattress firm.
Joe Nicholl
Great Job Matress Firm employee Willie! Willie answered all questions and make the purchase process a breeze! Thanks Willie!
Krista Melies
Beth was fantastic!! My husband and I do NOT agree on any kind of mattress and she was patient and kind! She laughed with us and offered several options to help meet both of our needs. She quickly was able to learn what both of us liked and the third mattress she had us try was the one we both finally agreed on! (Of course we both tried almost every bed in the store) But because of her catching our preferences so quickly she knew immediately what we would like!! I really appreciate all of her help and the AMAZING sales they were having!!
Brian Herbert
I purchased a mattress on 01/23/21 from TJ Edinger whom was attentive and very professional. What TJ did that was important is he listened to what my needs were as a customer. I told him that I was running errands and might be back, and he quickly addressed my questions gave me some different pricing options and didn't try to sell me on anything else. When I came back I caught TJ trying to squeeze his lunch in and told him he could finish but he immediately stopped eating to help me. He worked with me as an individual and got me in and out of the store feeling informed and satisfied with my purchase. A sales associate that can zoom in on customers individualities and differentiate their needs will create a strong repeat base of customers.
Thank you for your time and care TJ.
Brian
Taylor Brant
Very pleased to do business with Mattress Firm! Kevin, the sales associate when way out of his way to us feel so welcomed and really helped me out find the perfect mattress for my new condo! Definitely will be going back here because of the awesome friendly customer service and helping reach below my budget
Miranda Williams
Mattress Firm was great! We will be back for any needed beds in the future. Jaylyn was great and helpful! We had been waiting on a bed for over a month from another company but Mattress Firm has great mattresses in stock, great prices and delivered the very next day. Thank you!
Amy Abdella
They were great! Been in twice and both times the salesmen were very friendly and honest. It was Easy to find and purchase a mattress for our boys. When I came into buy a second one for my other boy, John was super helpful in finding the old order, matching the price and getting it delivered. Couldn’t ask for better service! Thank you!
Brienne Gill
Pretty impressive. I’m really taken back by the customer service I just received. I was in the market for a full size bed with box spring. Ive gone down the mattress store/salesmen ave before, not fun. My husband despises mattress retailers. I ran in a week ago, talk to TJ, asked a couple questions still thinking I was just going to buy online. He was personable, polite and not pushy in the least. Honestly great personality and was extremely knowledgeable. I came back today and purchased from TJ. I’ll be a return customer if need be. Wonderful experience.
John Fred
So far so good!
Known TJ at Mattress Firm for some time and great to do business with.
Really cares about my wants and needs.
Thanks for the extra effort.
Pamela Bostwick
We have bought our last 3 mattresses at this location. Today we brought my mom in law here to get a new, adjustable frame and mattress.
Our sales rep, Dean ( AKA The Silver Fox) was awesome. He was very patient with us. And so helpful and knowledgeable. I highly recommend Dean!
PIlates Plus
The guys that work there were not only nice but helpful. I bought my bed there years ago and I just got a pillow. It’s nice because you have the beds to test out the pillows before you purchase. It was just a nice experience overall. Thank you
Marcus Fear
Great mattresses at great prices.
The sales rep TJ was awesome at making sure my daughter tried all the beds before we decided on one.
If you are in the market for a new mattress their is no reason to shop around as Mattress Firm will have something you like and in your price range.
Aaron Ray
Best buying, no pressure experience ever! TJ and crew not only got us into a mattress, but he understood our wants, needs ect... Buying a bed was a priority, but having a non sales pitch based experience was needed. We came in anticipating a really rough time. We were blown away! If you need a new bed, come see TJ and the crew at Southwest Commons! It was worth the wait for our amazing new bed! Thanx TJ! We're sleeping GREAT!!!
Michael Renner
Had a great experience with Danielle while shopping for a new bed. She was very knowledgeable about product differences and helpful. We can't wait to get our new bed!
Blair Mielke
We had the BEST time with TJ today! If I could give him ten stars I would! We ended up unknowingly walking in a couple minutes after closing time and he did not turn us away. He gave us a very detailed and thorough experience, explaining everything clearly while being an absolute joy of a person! He has amazing energy! We did not plan on making a purchase today, but we ended up with the best mattress and adjustable base ever! (Ps you will never be able to sleep on a traditional mattress after laying on a zero gravity adjusted bed.) I would highly recommend going in to see him!
Dr. TeYawna Lattimore
We had recently bought a mattress quickly as we were relocating out of state. We decided it was poor quality and went to Mattress Firm to get a good mattress. I have a variety of aches and pains from fibromyalgia to sciatica along with knee issues. We went in and TJ was AMAZING! He was very personable and listened to our needs, preferences and questions. He truly made shopping for a mattress FUN!! More than just his salesmanship..he was knowledgeable, patient and beyond professional. Being new to the area, I must say TJ gave us this most friendly, customer centered, buying experience EVER!!! Will certainly buy again for other rooms and HIGHLY recommend this Mattress Firm location. Can’t wait for our delivery...in two days! Thanks Soooo Much TJ!!!!!!
Marilyn Angell
TJ was very thorough and patient to help us select just the right bed. He even came to our home after he got off work to be sure the bed we selected would fit into our existing bed frame. He is very knowledgeable about all of the beds in the store and I would recommend this store if you are shopping for a bed.
Misty VanSchoelandt
TJ was amazing!! We walked in just after 6pm and ended up staying an hour after they closed. He was so knowledgeable and helpful. He explained every type of mattress, every aspect of each, and had us try all of them. He took everything we said into account and helped us find the perfect mattress. We enjoyed our experience as well the conversation with him. Thanks TJ!!
Sara Beldt
Went in 2 days ago and was helped by T.J. and was so pleased with our service! He was very friendly and knowledgeable of the mattresses. We didn't feel pressured whatsoever and he even entertained our 2 year old so we could look around. He gave us really great deals and we will for sure be long time customers of his!
Paxton Reisweber
I went in to buy a Mattress and TJ helped me sooo much! He explained to me everything so simply and made my mattress buying process so easy. He was Honest and Listened and was very impersonable. Great Guy that hooked me up with a Great Deal. I would recommend talking to TJ for anyone looking for a mattress!
Benjamin Michael
I recommend this store to anyone. I went in with my father to find him a new bed and after talking with T.j. We ordered two queen sized purple 4 mattresses with the bundles and adjustable base 900s for a decent price with great financing. Today there was an issue with the truck leaving it immobile during my delivery. Due to the holidays and scheduling I was unable to reschedule time to get the mattresses delivered. T.j. went out of his way to accompany me to pick up replacements and help me carry , assemble, and remove my old beds. Just to make sure my beds got here when needed! He did not have to do that and this is definitely the type of place I like to do business with!
Jennifer G.
Dan welcomed us in with such grace and explained everything to us about the mattresses. John also helped us with picking out the right mattress that best fit us! These guys worked hard and closed the deal perfectly. They are both friendly and awesome. We enjoyed our experience and highly recommended this location!
Jonathan Plante
I’ve never bought a bed before, so I was really out of my league and really had no idea what I was doing, but Kevin was extremely helpful, knowledgeable, and nice as well. He helped me find the right mattress for me and knew what I was looking for and what would be best for how I sleep. TJ helped me finish up my purchase and he was equally as helpful as Kevin. Would highly recommend anyone go to their store!
Nick Rodriquez
Tj is the man. If you need help on the basics of bed buying, or need to know the finest points I would 10/10 recommend you go to TJ at this mattress firm I’ve never had a better experience with a salesman. If anyone ever needs a new bed and someone who knows about beds go to TJ. Thank you so much for an awesome experience my man appreciate it bunches!
Ed Furlong
TJ was excellent--he was very helpful and knowledgable and was only interested in our purchasing a mattress that was right for us. There was no sales hype or pushiness . We felt that it was one of the least stressul major purchases we have ever made. We recommend TJ and this Mattress Firm store when you need to get a good matress at a fair price that works for you.
Meagan Johnson
We had a great experience here yesterday!! TJ was so helpful and helped us find the right mattress for us. He was very knowledgeable and thorough with us. We brought our 2 daughters and he helped watch them while we tried out different mattresses. He even gave them crackers and let them jump on some of the beds which they loved. He made a not so fun experience of finding a mattress so much easier and more enjoyable. We are excited to get our new mattresses tomorrow. I highly recomend TJ at mattress firm for your mattress buying needs. We will be back!!
Chris Fontaine
I highly recommend this store if you’re looking for a new mattress and want a great experience. TJ offered some awesome customer service helping me figure out which mattress was right for me and gave me a great deal on the one I purchased. I will definitely be telling friends and family about this experience. 10/10 would recommend.
Krys
They were really helpful and know their products. I went in for a bed frame and was able to take it home with me. It was even on sale.
Ariana Loveberry
Jaylyn was awesome! She was absolutely incredible helping us find our perfect matress at our price and don't try to oversell us beyond our price point. Thank you so much! We will definitely be going back to see her for all of our bedding needs :) thanks so so much!
Samantha Zerr
My husband and I walked in with a basic idea of what we wanted for a new mattress. TJ greeted us as soon as we walked in with a huge smile and great personality. He was able to narrow our options based on our wants and needs within a few beds and 20 minutes. While we shopped, Kevin, the other employee there helped look up clearanced items based on what we were liking while trying beds out, to see if something fit better into our price range. Shout out to Beth at the sister store who sent us to this location because her store didn't have what we were looking for. Talk about great team work. We were in and out within 45 mintues with the perfect mattress for our new house. Thank you very much!!!
Shandell Torres
TJ at Mattress Firm is the best! Got us a great deal on my son's first bed and recommended a better quality product for his growth and development. Very personable, friendly and I appreciate his customer service.
Logan McAnally
We just bought a mattress and had a great experience. TJ was as incredible help to us, as well as being very friendly. He answered all our questions and was able to help us find the best mattress to fit our needs, all without any pressure. Very good experience, thank you.
Stu Sabin
I have bought many mattresses in the last 30 years and the experience I had today with TJ was the best. He was thorough and knew his products. Very personable and a pleasure to deal with.
Kelsi Peggs
Very helpful and patient staff with explaining the mattresses as well as staying within our budget. Cody was helping us and he even let us do a five minute side sleep test when we couldn’t decide between soft or medium. Very excited to try it out at home!
Jasmine Wayman
Great delivery service. They handled with care an helped me push my bed inside the house. Super nice they held great conversation. 10/10 recommend
CSM
Shopping for a mattress here was a very positive experience. We were helped by Kevin and he was extremely attentive to our needs. We were not rushed or high pressured in any way. We purchased exactly what we were looking for and at a fair price.
Jon Watson
TJ was extremely helpful in helping us choose our first mattress! He was knowledgeable and took the time to help us find the best mattress for us. He wasn’t pushy and provided us with everything we needed. Great experience.
Augi Roman
We worked with TJ to buy our new Beauty Rest king mattress. He couldn’t have been more helpful and friendly. But more importantly, he wasn’t pushy and knew his products very well.
Janeth Garcia
My fiancé and I were in search for a mattress. Kevin was very welcoming and friendly from the beginning. Even while the store was busy, he made sure we were taken care of. Kevin and TJ helped us with their knowledge of the material in the inventory. They both went above and beyond, didn't hesitate to stay past their business hours to help us get what we wanted. Customer service was above expectations!
Cody Somerville
I am a chiropractor in the Lone Tree area and TJ and Cody helped me find me a great deal on some great mattresses. Ended up purchasing my Bradford mattress per their recommendation and I love it! Come check out their great selection at this store!
Anna Marquardt
Knowledgeable and never pushy staff- we worked with TJ at the Southwest location. He spent a long time with us helping pick the best mattress for our personal taste. Would highly recommend!!
Keala Aguirre
We walked into this location with no intentions on buying a bed and just looking . But once TJ greeted us we felt welcomed . He was very knowledgeable at each and every one of the beds and made sure we found the bed that suited us best. Not only with comfortability
but also in pricing . We were very pleased to have such customer service and I defiantly recommend buying a bed from him ! Thanks for everything.
Ash
This is one of the best mattress stores i've been to. Both times ive been here the staff have been super friendly and helpful! On our most recent trip we were helped by TJ- and he made finding the right mattress for two people so easy! This store is so popular, even with him being the only staff in store he helped us, plus seven other customers, with care. The experience didnt feel rushed or like he was only there for a check. Very enjoyable trip! Its always a pleasure coming here. The store it self is small but offers a variety of mattresses to try along with the Purple mattresses.
Clareen Payne
I took a friend of mine to the Mattress Firm, in Littleton CO. The girl they came to our assistance right away names Kaylyn, was so very welcoming and helpful. My friend was in great and need of a mattress box springs and frame. Having already told her that she was on a fixed income, she immediately show does what she had in. Her price range and comfort needed.
Michael S
I went into this location expecting to have to haggle and go back and forth. I expected the typical sales routine. Not true from the moment I walked in. I first met with Kevin, and let me say, he was a complete professional and helped me get the ball rolling on finding a new mattress. I went in a few days later and worked with Ramah and TJ. I couldn’t be happier with the way these guys treated me like a real person, not a human dollar sign. They were honest and professional the entire time and never made me feel pressured. Plus, I feel like I got the best deal in the industry with these guys. Highly recommend!
Shaun Gibson
Thank you, John!!! We had the most pleasant experience in purchasing our two queen beds with adjustable bases. You explained so much in detail and made us feel very comfortable about our major investments. We will definitely tell our friends and family about your sales and service!!
Mikayla Seward
Cody was amazing! He helped my fiancée and I pick out a bed that would work for both of us. We were there for an hour and a half and he was with us the whole way through what we found out is a very difficult decision to choose a bed that works.
charles detmer
We needed to fix a problem with a remote control for our adjustable bed. TJ the area manager twice helped us, first by showing how to replace the battery in the remote and then when it wouldn't reprogram actually came out to our house, moved our huge mattress and reprogrammed the remote. Although he stated he could only come because he had extra coverage at the store that day, it still was going way beyond what you would normally expect especially since it had been 2 years since we had bought our mattress. My wife and I are in our seventies and I am not sure we would have ever been able to get the remote fixed, even with "help" from the manufacturer's phone support but TJ saved the day..
With people like TJ in charge of this store, Mattress Firm is in good hands.
Ron Thomas
I ordered the mattress at mattress firm with TJ and Kevin and they were awesome with helping us pick out the right mattress. When it came to delivery, the delivery guys were not able to take the mattress to the second floor and complained it cannot be done and they damaged my curtain too in the process. And then The delivery company manager called me and asked me to sign a waiver to limit liability on their company If any damages would happen. I called TJ and he said he was coming over to my home to help out. He came over and got the mattress to the second floor. What an awesome guy!! He totally took ownership of the situation and was able to resolve the issue quickly!! TJ deserves more than a 5 star service. 0 star for the delivery company though
Sam Hicok
TJ was incredibly professional. He made you feel more like a friend than customer. We got a great deal, and didn’t feel pressured into buying the most expensive bed in the store. Clean location, great service, would absolutely recommend!
Sheri Carpenter
We worked with TJ to purchase our new mattress. He was very helpful while not pressuring or leading us in any way. He was very informative and made our experience painless. TJ worked in a few discounts for us which was nice. Our delivery worked perfectly and occured within two days of the purchase! We highly recommend this location and TJ as your sales person.
Dave Mohr
John greeted us when we walked in the door and did a great job educating us on mattresses. He obviously knows his business, what his competitors are doing, and helped us get the mattress we needed within our budget. Anyone interested in a mattress should visit this store.
Shaun Wilken
My wife and I worked with Josh, Kevin, TJ and special guest Pete (who was pretty ok for a Brown's fan). Everyone was knowledgeable, courteous, and friendly, helped us find what we were looking for, and managed to even save us a some money in the process. I would highly recommend Mattress Firm and any of these gentlemen.
James Rodriguez
Reno was amazing! Wife and I were looking for a brand new mattress and bed frame and he hooked us up! We're very happy with him and our purchase. Can't wait to give it all a try.
Vance Finley
We had a great experience with TJ last night. Needed a new twin mattress for a bed we bought for our 3 year old. TJ just asked what we were looking for and what our budget was and did not try to upsell us. He even had it in stock and took it out to my truck for me. Will definitely be going back here.
Alyssa Stanhope
Walked right in and was greeted right away by Jimmy and John. The associates directed us to try the different types of mattresses. He pointed out the best mattresses for our needs and wants and knowingly adjusted to our price range. The free free free deal was amazing! Two pillows, a cover and a box spring for free!! Great service and great deals! Thank you mattress firm Southwest commons!
Ryan Grange
My wife and I were anxious about going to a traditional mattress store, expecting pushy salespeople and high prices. But TJ gave us space and provided information when we needed it. We didn't plan to buy, but we did because the experience was so pleasant.
Jared Combs
Fantastic and friendly staff made sure to address every aspect of my sleeping needs and actually made the process fun! The delivery crew was quick, on time, and a joy to work with! Definitely will be recommending to anyone who needs a good night sleep!! Can’t wait to finally get a good night sleep 💤😴💤 …
Kendra Bultman
TJ Edinger was really friendly and professional. I am on a tight budget for a new mattress and he was very accommodating to my needs. Highly recommend going here for any mattress purchase. Excellent customer service!
Debbi Wrage
It was a pleasure to meet with Kim at Mattress Firm. She was very knowledgeable and led us to the perfect mattress for our needs.
Keith Templeton
We met Jaylyn at the Crestline store and she did a great job of showing us our options. She is knowledgeable, personable and patient. We are extremely happy with our purchase and excited for our new bed. Thank you Jaylyn
Will Aaron
Danielle was a huge help and was very patient while we sorted through our options
Jeannie Bernard
Very informative and professional and helpful picking out the correct mattresses for my needs.
Kelly Cox
T.J. the manager is Awesome!! I had the best experience here that I've ever had buying a mattress. There was no back and forth, he made it very easy and I got exactly what I wanted!! I first went to the Mattress Firm by S. Federal and had a horrible experience. I then ended up at this Mattress Firm that I almost didn't go into because my experience was so terrible at the one on S. Federal. I'm so glad I went in anyway, just because it has the same name doesn't mean the experience will be the same! Thank you T.J. my daughter was so happy she was jumping up and down, I appreciate the Christmas Magic :D
Auna Fowler
Tj was such a great help. He was so nice and knew the right mattress to point to us. Got us an amazing price That stayed in our budget. He did great, I’ll always come here For now on! Thanks again TJ!
Marilyn Taylor
Jaylyn was very helpful and we’re excited for new mattresses that fit our needs and budget!
One suggestion to Mattress Firm is to have your delivery message identify who is calling/leaving the messsge. The way it is makes it very suspicious as a spam message, hence I did not answer the call.
Sophia Brown
TJ the best ever! My fiancé and I came into the store after leaving Denver Mattress and we left so happy. He was able to beat all of the competition!! Our current mattress has been giving us neck and back pain. He guided us through finding the perfect mattress for us. We ended up getting an adjustable base with a purple 2 mattress! So excited to finally get a good nights rest. Thank you TJ!
Jillian Mauney
TJ was absolutely great. Greeted me as soon as I walked in and help me through the entire process. He price matched other deals I found at competing stores. He walked me through the finance process and explained everything very well. I highly recommend coming to see TJ to buy your next mattress.
Stealth Warrior
Collin & Cody at the Littleton, CO store were instrumental both in informing us when our sheet protectors ordered with our mattresses would be available for pick up, as well as assuring us that the defective bed leg would be attended to by Mattress Firm 900. We’re enjoying our split king adjustable beds & purple mattresses very much! Again, thank you, Collin & Cody!
Lindsey Noe
TJ was awesome to work with. He found me a great mattress within my budget. He was very nice and helped me tie down the mattress to the top of my car. Overall, it was a great experience. Thanks TJ!
Michel Vargas
TJ was extremely knowledgeable and helpful. He helped us find the perfect mattress in our price range. I couldn’t ask for better customer service. Thank you!
Danielle M
My boyfriend and I had been shopping around for a few weeks before we decided to trek out into the stores yesterday. He is a huge nerd and diligently does his homework before we buy anything, especially such an important purchase. We stopped by a Denver mattress company first yesterday, got some decent pleasant help and walked out thinking we had found a nice deal but wanted to keep looking. We ended up on a different side of town than I was planning at an AFW, walked through their poor poor mattress selection and cruised our after about 10 minutes. Now I’ve never shopped at mattress firm, never even walked into one. And my SO is from Minnesota so he sure didn’t know but he kept saying hey let’s try mattress firm, lucky us there was one just minutes away. We pulled up and walked into the store, Saturday at 4pm pretty empty, TJ immediately greeted my boyfriend and I with a huge smile and a good time attitude. We told him everything we’d been through in the last few hours and all of my boyfriends in depth researching. Well let me tell you what if you need an expert on mattresses, TJ is gonna be your guy! We spent nearly 4 extremely fun and educational hours, yes I said fun and hours about spending time in a mattress store. It was like shopping with one of your best guys friends, no pressure sales and looking to get you the best for whatever your needs may be. We were really stuck, we’d had a bad experience with Denver mattress company 4 years prior buying a more responsible bed...4 years later both of our sides are sagging and my boyfriend sleeps in a crater. So we were between a less expensive but still very nice choice and of course one of the Cadillac mattresses I fell in love with. You can see who has the more expensive taste here! TJ worked his keister off to keep us thinking straight and allowed us literally hours of back and forth and this or that. He guided us through several pressure tests with the beds (something no one else had suggested) and really showed us the ins and outs. Well hours later after feeling like we’d made a new best friend we sat and asked TJ what decision he thought we made! Ha this guy is incredible, analyzing the situation almost to a tee. You can tell this guy listens, cares and is so informed about what he does. We decided to spend a little more for the quality and the comfort, it made way too much sense and TJ did a bang up job helping us get a couple little discounts here and there to help my boyfriends beating heart as we signed our life away. Laying in our old bed right now writing this review...dreaming of Friday and all the incredible sleep I’m going to be getting soon with our new mattress and adjustable base from Mattress Firm and with all of TJ’s help! Thanks again!
Kimberly Ostrin
My husband and I just had the best time buying a new mattress at the Mattress Firm store on 8500 W. Crestline Ave., Littleton, CO. Who says that about mattress shopping?! But it's true. Our salesperson T.J. had a great, fun personality. I've been into a few mattress stores over the past few years, and have had to deal with the grump, the hawk, the zero-personality and the not-so-informative type. T.J. was a refreshing change. Not only did he have a great personality, but he also had a methodical process to help us find the right mattress for us. That was not necessarily easy because my husband wants a softer mattress while I need a firmer one. T.J. walked us through the steps to find a mattress that was the perfect compromise. He was also very knowledgeable, being able to answer all of our questions while showing us pictures or actual components of the mattress so we could get a hands-on visual of what he was explaining. He was also very clear with us on what to expect in our mattress' firmness level from the day it arrives until it breaks in, comparing the ultimate level of firmness with another bed in the store. It was an overall great experience to work with someone who behaved like he truly wanted you to walk out happy with the mattress you chose vs. dealing with someone who just wants to make a sale. We felt like we were in good hands and had a great time getting to know T.J. along the way. Now we can't wait for our new mattress to arrive....which will happen super-quick thanks to Mattress Firm's great delivery service. Thanks so much T.J. You rock! - Kim & Fred R.
Jason Prov
We needed beds for our new vacation home. Dean was really easy, helpful, low key. We easily could have turned this into a shoparama and went all over town looking around but then bought the same stuff under a different brand name. But this felt great. Totally confident we made a good decision with helpful low pressure info.
Katherine Strozinski
My husband and I had a great experience buying a new Tulo mattress. John was great to work with. He answered all our questions and helped us find the perfect mattress. We will definitely come back.
Tiffany Reileen
Dean is super nice and very knowledgeable! He found us a great bundle deal for Black Week and saved us hundreds of dollars on a Purple bed. I loveeee the feel of the Purple beds. I definitely recommend this location!
Susana Lopez
Went in to get a new mattress for my daughter and Chris helped me find the perfect one. Great price, great quality. Will definitely recommend to my family and friends.
Sierra Fedder
TJ is a pleasure to work with! I went in knowing I was on a budget (having just moved) and TJ was great at finding different options and talking through what would and wouldn’t work for me. I was in and out way quicker than I planned, because he was very transparent with me which I mad respected and appreciated. He didn’t spend the whole time trying to upsell me like you have to deal with other places. Thank you TJ for a fab experience! 10/10
Gian Lopez
TJ and Mike were amazing and came in to help as at a perfect time. They were super nice the bed quality they had to offer left us speechless. Great store, beyond helpful staff and I’m on the king size bed right now enjoying every inch. Thanks !
Damon Schuessler
I got excellent treatment and customer service here! The knowledgeable salespeople were very helpful and even kind enough to carry and load the frame i purchased. I’ve shopped here for pillows and mattresses, etc. for years and am never disappointed.
Elizabeth Koltes
Walked in knowing what I wanted because I saw it on sale on the website. Jimmy explained that was only a web deal but worked with me on finding a mattress in my price point and price matching. He even gave me the “bonus” of the mattress cover that was online. We walked in and out within 10 minutes and Jimmy was amazing. Thank you!
Ryan Thomson
The team here, from my first meeting to now, has been completely professional, courteous, and understanding. They have met and exceeded my expectations at every opportunity. Wonderful staff, clean showroom, and fantastic customer service.
Eric Mielke
Phenomenal customer service. TJ was chalked full of information, engaging, and extremely welcoming. Zero-pressure environment, like shopping with a good friend. He got us onto the PERFECT mattress, I can not wait to have it delivered and start sleeping on the beauty. Thank you TJ!!
Kendra Grigg
Dean was super helpful, and for my first time buying a mattress, he answered all my questions and was super nice throughout the whole process. I felt as if he was trying to help me find the right mattress for me, and not the right mattress for what everyone else typically gets.
Steve Shelpuk
Mattress Firm at Southwest plaza has one of the best Salespeople I’ve ever dealt with. Jaylyn is smart, knowledgeable, kind, funny and hard working. We recently had to do a return and went back to our Highlands Ranch store. We were met with, “Can’t do that, restocking fee, new delivery fee...blah, blah, blah”. We drove 30 minutes to another store just to work with Jaylyn. She told us she was sorry we were unhappy and wanted to make it right. She recalled our previous purchase and had notes from the transaction. She worked hard to find us a new mattress that worked for us and we left very happy. Jaylyn is a rock star and I’d hire her in a heartbeat for my company. Mattress Firm better treat her right!
Trichome “CheezeWhiz” Gnome
5 star service from the moment of opening the door through delivery. If you're skeptical of going in to talk to someone about the best fit for *you*...don't be! It truly was as close to a tailored experience as you could get without a custom order. Take it from a major skeptic that already had a mattress and frame picked out online from elsewhere (each from separate companies), and expecting I'd be pushed with setups that are "good for a bad back" in general. Do yourself a favor and go in to talk to them. I worked with Dean and TJ to get an adjustable frame and mattress for severe chronic spine probs, and pains at the hip, knees, shoulders from my ambulation that have been increasingly getting worse...they were very professionally knowledgeable, experienced, and caring in working with both of them. I have Dean and TJ to thank for the first full night of sleep I've gotten in 10+ yrs without waking up a single time, and without the aches and pains in the morning. Prior to their recommendations the last 10+ yrs has been waking every hour due to pain, eventually move to recliner around 4am, and only getting 3-4 hrs sleep (this last week has been so comfortable it's like I'm catching up on so many years of sleepless nights, lol). They were both a pleasure to work with, very friendly in conversation, non-invasive in asking questions to best fit *me* to a mattress, and did a great job at keeping things cost efficient based on what was looking for. Delivery and the delivery people were 5 stars as well; professional, courteous, clean, quick and knew what they were doing. It felt like it took longer to park the truck than to take out the old bed and setup the new adjustable frame (my first) and mattress. Would definitely recommend Mattress Firm to *anyone*, whether just looking to get a new bed or for specialty physical needs.
Liz Schick
Bought my first mattress with my husband at this store. TJ was very patient with us and offered great advice. We're very happy with our experience!
Sabrina Fernandez
Tj was AMAZING and made the whole process quick and easy. He explained everything in detail and even gave us an awesome deal on a mattress for my daughter! I will be coming back in the future when I need a new mattress! Thank you so much Tj, I appreciate everything you did for us.
Arie
We went in this evening looking for the perfect mattress and Kevin helped us do just that! Very knowledgeable and showed us many different styles for the types of sleepers we are. I will send any family and friends I know looking for a mattress to Kevin!
jlip420
I just moved here from PA and was in need of a bed badly. I walked in and spoke with TJ. TJ was a phenomenal salesmen who got me the best possible price on a great bed. This was probably one of the smoothest and easiest transactions I’ve ever had. Thank you TJ for all the help!!
Angelica Aragon
Went in looking for a new bed to better accommodate us and our new born, upon arrival we were immediately greeted by jaylen she went above and beyond our expectations, very informative and answered all questions we had. Not only did she help us find the perfect bed for our family but she went out of her way to get us an amazing deal. I am beyond grateful for jaylen and her help. She deserves recognition for her outstanding customer service, without her help we wouldn’t be receiving our amazing mattress. Now we will be catching up on sleep as new parents all thanks to jaylen. We can’t thank her enough. For anyone searching for a new mattress go in asking for jaylen, you will be glad that you did.
Chelsie Martinez
Went in to look for a mattress for my husband and I bed. It was a very comfortable experience. Bill Atencio was very friendly kind and very very helpful. We have looked at a few different places and the sales people were either not helpful of overbearing. But bill was great. Definitely the best experience I have ever had. Thank you so very much!!
Jenny Bock
We came in right before closing- John welcomed us right away and took the time to explained everything. We asked a million questions; he was patient and very knowledgeable. We ended up laying on pretty much all the beds- learned so much about the quality and very excited to get our new bed!! Thank you for all your help!
Jamie W
Received friendly and professional service from Cody. He was very knowledgable of the products and found a great mattress for us at a great price!
Erica Nunemaker
I went into this Mattress Firm to purchase my first mattress. I walked in and was helped right away. Dean helped me through the process, and made it very easy and quick. I would recommend going here if you are in the market for a new mattress!
ALIVE IN YOUR SKIN - THE ESSENCE OF BEAUTY
After walking in to this store I was warmly greeted by Edinger and very well listened to. I knew what I wanted as I did my research and I was adamant on saving as much money as I could. I only needed a spare room bed and I was heading towards the most basic in the store; but to my surprise I ended up with a better than standard bed for the price range I was working in. I am very happy that I was able to get such a deal by the outlet prices. I had a great time chatting with TJ & Daryel as they are very friendly. I’m excited to lay on my new bed. I’d definetly recommend this store as it was a pleasant experience.
Megan McHargue
We had the best experience today! We were extremely satisfied with our purchases and can’t wait to start enjoying our new mattress! Thank you T.J Edinger for your amazing customer service!!
Alexandra Vanlingen
Great place to shop! Went in to look at mattresses and came out with 2 mattresses and 2 covers for a reasonable price! Great salespeople, very friendly, and informative. Will be back to get a mattress for our master bedroom when the time comes.
Kris Worland
Cody was super informative on helping me select my new mattress. With being 70 and having numerous health issues, including joint and arthritic pain I can't wait to wake up in the morning and not have to hobble to get going!
Thanks again Cody‼️💙 …
Hannah Fierst
Our sales associate Colin at the littleton branch was so helpful and to the point. He found exactly what we was looking for very fast and gave us a discount for shopping in store. Very pleasant experience!
Emily
TJ is amazing, he treated us as if we were family and took the time to make sure we were comfortable with our purchase and ‘fitted’ us with our mattress. We will recommend him to all our friends and family.
Kayla Frederick
TJ did an awesome job helping my husband and I get a mattress! He wanted us to have the best mattress for us and didn’t try to sell us on the most expensive one. Highly recommend going to him for a mattress!
J R Weinfeld
Great experience. Matt was very knowledgeable and didn’t make me feel pressured to buy something on the spot. Their prices are reasonable, and their color coding firmness make it easy to test out different mattresses.
Eddie J
John and Jimmy were supert friendly and gave us their full attention as we looked around to find what we needed! Our new bed is very comfortable and at a fantastic price! We will be shopping here again for our future needs when it comes to needing a bed!
Amanda Sylber
Collins was a great salesperson. Great information, he knew what he was talking about. I didn’t feel pressured to buy right then. Overall experience was really amazing!!
Brenda Scrafield
Chris asked for sleep information and introduced several mattresses that might work. Knowledgeable information. Always impressed when salesperson knows about the product. Very courteous and friendly.
Kristin Willis
Cody was so helpful and friendly from the minute we walked in. He was very knowledgeable about all the products to help us make the best decision. I would definitely recommend working with him!
Kathy Smith
TJ really knows his product and offered fantastic customer service at the Southwest Commons store. We came in on Friday evening 10 mins before closing and he educated us and answered all our questions even though it was 20 minutes past closing time. We told him we wanted to go home and do a little research before we made such an investment and he said great and hopefully I’ll see you tomorrow. Well we come back with more questions that he was more than happy to answer and we ended up making a purchase that was right for us. I looked online at the same product and in the end it turned out to be the same price. Turns out they jack up the price to only place it on sale when buying online. Plus I rather help out a local business during these times. If you decide to buy from this store ask for TJ and tell him Kathy and Jeff sent you :)
Karlice Morris
Cody was not only professional but very knowledgeable! He hoped us get the right mattress for us and was able to a sale price, which was very helpful!! Thank you!
Perry Read
Kevin and Colin were very professional, helpful and informative on the purchase of our new mattress! We would recommend Mattress Firm to anyone.
Mark Rogers
Brandon did an awesome job great customer service ordered what we wanted product was in stock and will be delivered within 48 hrs and it was ABC love that
Ray Kragness
Yesterday I got to witness at the Mattress Firm on Crestline true professionalism. We had gone to another store and we were glad we did not buy there. At Matress Firm TJ welcomed us, stepped us through the mattress makeup and constuction, asked us our needs, and easily found exactly what we were looking for. Not only that, he came up with a total price that not only beat the competitor, but could deliver the next day. For a truly enjoyable and stress free buying experience, shop Matress Firm. You will be glad you did.
Debra Grigsby
Both associates were great help. Hopefully the mattresses I purchased will be comfortable and provide a good nights sleep.
Walid Arsalane
I came in to buy a bed a cody got the commission but willie was glad to help they are both great Guys
collin klinker
Called to see if they had the bed I was looking for ended up going into the store having the best service with TJ, found a different bed for a better price as well as awesome service throughout the whole process!! Thank you TJ for being amazing and helping us out with buying our bed for our new apartment!!
Ronda Winter
Entered store to a friendly salesperson, refreshing these days. Told them up front I was shopping as a point of reference to buy in a different state. They still offered great service. Bummer that stores are either corporate or franchise so products vary.
Dave K
Everyone at this store is sincerely motivated to get you in the right bed. Manager TJ is going out of his way to ensure we are happy post-purchase as he promised pre-purchase.
Worthless Mutt
Linn and Nick here, Dean worked with us and was amazing. He was kind, understanding, and walked us through every option. He was super cool and I gotta say this was my best experience buying a bed. Thanks, Dean!
Richard Barowsky
The staff was very helpful and had great insight to help my wife and I pick a mattress that was what we were looking for .
Daryl Little
TJ was friendly, knows what he is talking about with the mattresses but does not push you into something you don't want or need. Great treatment and easy to see why I would recommend and go back to the store.
Gabeek Jones
Collin Watson is the man for this store!!!
First and foremost, if you visit this store, ask for Collin Watson. He is the man. He took his time with our purchase. He made my Mrs feel comfortable and payed attention to the details of what we were looking for. This was the 3rd stop in our search for a new mattress, and we searched no more after this visit. We ended up choosing a brand new line of mattress.
When it came to working the numbers, Collin Watson is a no nonsense kind of guy. I do not like wasting time haggling and he figured that out after a very short conversation. Well Done Collin!!! Probably one of the easiest sales he has made :-).
Wesley Seems
TJ is a great guy, and salesman. He was very kind and is full of knowledge. He was genuine, and just down to earth. I appreciated his help, and he sold me a great bed. Thanks TJ!!
Wes
Brittany Scheihing
Brought in our 3 small children and Cody was extremely patient and knowledgeable! We were in and out with exactly what we wanted!
Courtney Weldy
My husband and I worked with Tj on 2/17/19 at the southwest commons store, and he was amazing! Very honest when it comes to questions and prices and knowledgeable about the products he sells, we are so happy we came here instead of going to another store like we planned on. Will be repeat customers for life and always request Tj, he saved us so much money! Again so glad we came, anyone coming here should request him, you will not be sorry!
Gabrielle Brown
I had a Wonderful Experience with TJ.
He was very Professional and Kind. I told Family and Friends to go to him.
Plus the Delivery was Amazing. I Recommend Matress Firm.
Joshua Greene
TJ was awesome and helped me find the perfect mattress and base and got me an amazing deal and made it quick and effortless. I highly recommend this location and TJ.
Keegan Paugh
Great location and fantastic staff who made my purchase easier than I imagined possible. TJ was super helpful, and even saved me a bunch of money! Would recommend to anyone in the Denver area!
D D
T.J. was so helpful. The store is exceptionally clean and the service was great. He was so knowledgeable on the different types of beds to help us make the right decision. Will definitely be back to support this business.
john198670
Would definitely recommend coming here. I was across the street at American furniture Warhouse and just needed a twin mattress for my daughter and they were not helpful at all (maybe because I didn’t want to spend a a lot of money??!
Well I went in 1 min before this mattress firm closed and was helped and got taken care of above and beyond! (I normally don’t go in late like this. Didn’t realize they were closing)
Not only did I get taken care of the manager price matched AND got it less than AFW!
Will be going back there when I get a new bed!
Christine Van Sickle
A very positive experience from beginning to end. I had all my questions and concerns answered in a conversational, no pressure manner, and left the store confident in my purchase and that my needs had been met.
I would highly recommend this store and salesman TJ.
Alyssa Fouch
We came in looking for two queen mattresses and TJ was incredibly kind and gave us many options . We are so happy with our purchase and will definitely be back for our next mattresses.
justin hammitt
We had a very fast experience when buying our mattress. Our associate was very knowledgeable and extremely helpful in answering our questions and listening to what our needs were.
Andrea Douglas
TJ was super friendly and provide such great service! helped us get good deals on mattresses and pillows in our price range.
Jess Archer
I just purchased a great mattress from TJ and got a great deal!! Im very happy with my decision to go to this place and I highly recommend anybody looking for a mattress come check them out! Specifically ask for TJ he’s amazing and will get you the best deal!!
amy blevins
Our moving company informed us our household belongings would be very delayed in arriving. We had no bed. Kevin assisted us in obtaining a reasonably priced bed in a timely manner.
Dawn Miller
Kevin Powell was a great sales person. Personable, honest, and gave time. Did not hover, yet was accessible and very informative. We came back 3 times and each time he was helpful and sincere.
Adam Leonard
Collin was awesome and super helpful. He knew everything about the beds and the pillows we purchased. Wonderful service and wonderful prices.
Madeleine Robinson
John was very helpful and steered us immediately in the way of a super comfortable mattress. We were very happy with the quick delivery time promised and are excited for the new mattress!
Hope Davis
TJ and Tommy helped my husband and I find a great new mattress for our new home. They were friendly and professional. Would recommend this business!
Jennifer Loshaw
I went in with a very limited budget and high need. The team was not only able to help me find what I needed but they help me stay within my budget. They were friendly and gave me the space to relax and make my choice upon their recommendations. They made recommendations that were perfectly fit for my budget and my needs. I could not be more pleased
Erin LaCount
After selling our house we were looking for a new bed, an upgrade plus something that would last a good long while. Comfort being key, John really helped us out, answered every question we had, and in the end sold us what we wanted that was also in our price range.
Zanderro
The gentleman working was very knowledgeable about his inventory and even though the last mattress we bought there was discontinued, he was able to get us one very similar that we liked even better!
Sylvia Pena
Amazing help from Kevin! Took great care of me. Made my first mattress purchase easy and comfortable. Helped me pick out the perfect mattress!
Cathryn Benedict HCQI
Cody is knowledgeable, helpful, and patient when walking through options and the differences of mattresses. Highly recommend.
Jill B
Made it easy and pleasant to pick out a bed. Store was busy but they were able to share their time expertly.
Sommer Wall
We had a great shopping experience and excellent advice and information from TJ. We got an amazing mattress and will likely buy a second one from this location.
Allison Kure
Cody and Danielle were extremely helpful and answered all of my questions. They made the process very pleasant and stress free.
Cristina Garcia
Came into mattress firm with no intention of buying a mattress and we ended up getting one. TJ was a great salesman's and really helps you out!
Nicole Gonzalez
We came in looking for a bed and TJ was able to help us find the perfect one. They made my family feel comfortable and even let our kiddos jump on beds. They had an amazing time. Awesome store!!!
Gilbert Landeros
I was very satisfied with the service I received from Mattress Firm. It’s a relief that the process was so simple and now my partner and I can sleep on our bed again. Thanks!
Nate Oldani
Pete and T.J. were extremely knowledgeable and SUPER helpful in getting me into a new mattress to help with very particular needs I have. I will be back to this store for every mattress related need that I have, great products and even greater people!!
adalberto miranda
Mac was wonderful to work with. Very knowledgeable and helpful.
Lori Severn
Jaylyn is the best!!!!!!!!! Our 2nd time shopping here and we will never go anywhere else! Gave us a fantastic deal and found us a mattress we could take same day. Highly recommend.
Christina Gonzales
I have always bought our mattresses from Mattress Firm, and they've always been super helpful and very knowledgeable. A big thanks to John for helping me with picking out 4 beds at once.
Anthony Deets
TJ was an enjoyable and knowledgeable salesman. He’ll give you great advice without ever being pushy. I highly recommend visiting him for you mattress needs.
joe Marone
Great buying experience!! TJ was very knowledgeable and really helped us to understand what we need in a new bed. So excited to experience better sleeping!
Bill Blattner
Team was engaging and listened to my needs
Marty Stone
Your sales associate Kevin was not only very knowledgeable, but knew exactly how to find the right mattress at the right price for me. Kevin is it real pro, wish I had him working for my company.
Jeff G
The mattress business is a racket. For similar construction, feel and quality we went across the street and the price was nearly 1/2 of Mattress Firm.
S S
Dean was so helpful with finding a bed that will best suit me! He did an amazing job and had great customer service! I would recommend this place to everyone looking for a new bed.
Adam Brittain
My wife and I just walked out of Mattress Firm at Southwest Commons having experienced that very rare combination of getting exactly what we wanted at a price we were comfortable paying. Thanks to Jimmy Vu whose willingness to help (on a very busy day) made this a one stop shopping experience.
DAVID HUGHES
Worked with salesman Brandon.Awesome guy. Bent over backwards to assist our needs and gave us a great deal.
Kristie Mahler
TJ helped us out tremendously. We were faced with a time crunch situation and he helped make a very hectic time much more pleasant. It was a great and quick experience.
JoAnn Rupp
Buying a bed today can be complicated with all the different types of beds. (Foam, Inter-spring, hybrids and air beds). Dean Van Hout is friendly, patient and committed to help you find a bed that works for you that is affordable. He doesn’t pressure you into buying and shares is industry knowledge to educate you on what’s available. Thanks Dean!
Marian Uebbing
Kim was an excellent salesperson. She was knowledgeable and effective.
Michael Herde
Took my time to pick what was right for me. The staff was helpful and very knowledgeable. Took 3 visits and some research to find what was great and comfortable matress.
bonnie salazar
TJ was very helpful. He was also able to find me a bed in my price range. He also spent time to find a comfortable bed so I can get a good night sleep.
audie dorrian
Tj was a super personable sales man who gave us a great experience! Also helped me find the most perfect mattress. Thanks again! Will most certainly be back in 10 years haha
Robert Palo
Called this location after reading the reviews because we needed a box spring. TJ was awesome! Gave us a great deal and even tied down the box spring to the top of the car for us. Highly recommended!
Frannie Goffinett
Excellent customer service! I was surprised how easy it was to just walk in and buy a purple mattress.
Graham Walker
Dean was awesome! Helped us find the correct mattresse, and made us feel comfortable with our selection. Highly recommend getting your matress here! Thanks Dean!
Arlene Mazza
Cody really was able to solve my pain problems with the right mattress for me. I was able to try out several different mattresses and find the one I love.
Grant Ours
I was able to go into the store and just generally describe what I was looking for and Michael and TJ were very helpful and quick with pointing me in the right direction. Also had some good conversation. Definitely recommend.
Debbie Corriero
TJ was awesome, very patient and answered all our questions. He went above and beyond to make sure everyone was happy. We felt like we got a rockstar deal!
Cora Jones
Willie was awesome. He was friendly and helpful. I bought the product. Thank you Willie
chuck wolff
TJ knows beds and listened to our needs. We have had our bed 1 week now and even though it is still in the breakin period we find it comfortable already.
Meghann Barilla
The guys at this location are knowledgeable, friendly, and get you the best price possible! We are stoked to get our new mattress! Thanks Mattress Firm South West Commons for making this such a pleasant experience!
Lauren Grace Armstrong
This location was fantastic! I needed a box spring for a model room I was decorating, and they found me one fast and for an excellent price. I would absolutely come to this store again. Amazing customer service.
ginny bishop
What amazing service we just received at this Mattress Firm!! We have bought three beds here and this is the only store we would shop
at! Ask for T.J. and you’ll get the best service!
Barbara Pedersen
We were so pleased with Jimmy who sold my mom a nice quality mattress for a great price. He made it such a fun pleasant experience. Thank you!
Austin Hagin
Had a great experience with Cody. He was extremely easy to work with and wasn't pushy. Got a great deal and look forward to purchasing with them in the future. Thank you kindly Cody.
Alice Duran
Thank you TJ at SW Mattress Firm, your customer service was awesome. TJ help replace all of our mattress this year.
Monique Pacheco
Tj was Amazing he helped us with our budget he also gave us knowledge about the different bed types I appreciate him and highly recommended him to any one .
Ronald Rippen
Collin was helpful and seemed to know the features of the mattress very well. Would buy again from Mattress Firm.
Dave Wright
bought a beautyrest world class from Jim. After visiting 5 other mattress stores, price shopping online, and studying reviews, i came back to Jim. he beat everybody else in price, customer service, and attitude. im actually sleeping so much better now... better than my old sleep number and better than a highly rated memory foam mattress. thx for helping me get it right jim!
Rose Garner
Shop that one competitor came over here and TJ really helped us out here got great beds that we were looking for he informed us on so much we didn't know I would recommend Mattress Firm to anyone go shopping then come here fantastic service
Jordan Smith
The process was super easy and Dean helped my mom and I so much! We hadn't gotten new mattresses in 20 years and he gave us a great deal!
Jon Morpurgo
Kevin was extremely helpful and explained a lot about each mattress making it much easier to purchase 2 units!
Michael Heller
TJ was extremely helpful, knowledgeable, and patient. He worked hard to get us a great deal. We have been back to this store many times and highly recommend it.
David Wagar
Kevin was very polite, helpful, and patient with this first time mattress buyer. Quick and easy to buy a discounted matress brand new
adel montes
Kevin and Tj were so helpful. Kevin answered all our question and helped us narrow our choice for a great mattress right in our price range. I appreciate their help.
T Carter
We just bought a mattress, pillow, mattress topper... (the whole nine)
TJ was honest, patient and just awesome to work with. Stop in and say hi to TJ and walk away with the piece of mind for a restful peace of mind. Thank again TJ
N M
Very easy buying experience! Got what I needed and was out the door before close. Come in at 7pm was greeted and well taken care of. Keep up the amazing work!!
Ryan Esparza
Kevin was amazing and very professional! I would definitely recommend seeing him if you're looking to get a new mattress!
C G
Great selection, listened to my needs, narrowed choice quickly, great price, helpful and patient manager and CJ were great. Will be back when need new bed for quickly growing son. Thanks guys!!
Claire Niemet
Willy and the other staff were amazing! I had such a great experience! Highly recommend for great customer service and communication!
Ben
One of the best shopping experiences I have ever had. Found a bed I LOVE and couldn't be happier! I suggest this store to anyone looking for a mattress.
Donald Kuhn
The gentleman Corey was very informative he took his time with us and most importantly he listened to our needs and only showed us the beds that we were interested in with No high pressure sales.
Himesama
All they staff were friendly and knowledgeable. I had a very pleasant experience and got exactly what I wanted for the price I wanted!
ashley G
We got a great deal Great! Great customer Service. Fast in and out the door. We even had help bringing it to my car! Thank you Cody!
Abhilash Sikenpore
Dean was very helpful and patient in explaing me about the mattress and the best option available in the store. Ended up buying and getting a great deal in just 30 mins , didn't have to look at any other place . Must go place !!!!!
Barry Davis
Phenomenal customer service from TJ along side the district manager Pete for my overall consumer experience at this particular location. Service was great and store was clean not to mention the deals! Highly recommend
D. P.
TJ was the perfect man to educate me on Current mattress technology and adjustable base pairing. Highly recommended!
Jami Acker
Tj was phenomenal! He found the perfect mattress for our 12 yr old picky girl in less than 30 minutes! Fabulous service!
Bradley Cummings
Mac was great, extremely informative. Highly recommend.
Staci Heath
Great experience shopping for The Purple Bed - friendly staff that explained the features of the different models without being “sales-y” or pushy. Would definitely go back! Thank you!
Melissa Elston
Buying a bed is not an easy decision but Kevin made it easy. He is a compassionate no nonsense salesman.
Kevin Scott
Awesome, thorough service. Just what we were looking for.
Ben Huber
Kym was absolutely amazing! She knew what she was talking about, didn’t try to pressure us, and just was all around fantastic to work with!
Kacey Mears
We were able to pick out something we really liked with a very helpful salesman. He was very informative and that really helped us find what we needed. Thank you!
Ian Rivera
AM TJ was the best! Knowledgeable and friendly, we felt like we knew him forever! Thanks to TJ we sleep fancy on our brand new Purple!
Reid Effrein
Incredible staff (specifically TJ) motivated to help find the perfect fitting mattress based on the customer's wants and needs.
Kandacebgreene Greene
TJ is very personable and honest. Extremely helpful and respectful of our budget. He gave us options and helped us make the perfect choice!!
J.R. Staffen
They were very friendly and help us get a nice bed Kevin is a very nice salesman I will now always shop there and send my friends to them
Vicki Groninga
Cody assisted me and provided excellent customer service! Is very knowledgeable, kind and extremely patient answering all questions!
Bret Lane
Awsome customer care. Dean was extremely knowledgeable and great at solving our unique bedding problems! Would definitely reccomend to others!
Alex Myskiw
Came in today with my wife and was helped by Jimmy Vu, who was extremely helpful in helping us finalize our sale. He was helpful, knowledgeable, and courteous and we will definitely be back in the future.
Casi Black
TJ was awesome and really worked with us! I am getting the bed of my dreams (pun intended)!! We're also getting the adjustable base and the sleep bundle!!
Ashley Boone
We had a great shopping experience here!!! TJ was very knowledgeable and helpful!! Highly recommend to anyone looking for a mattress.
Samantha Caswell
Amazing service from Kevin at this location! Helped me pick out firmness and the right mattress a a great price! Will reccomend this location again.
Dustin Wise
Needed a new bed and my aunt and uncle recommended this Mattress Firm. Dean knows his stuff and did us right. Great experience.
Sienna Gillespie
Kym was extremely helpful and authentic. I appreciate her being straight forward and helping me find a mattress.
Justin Pierce
Arianna was incredibly helpful (and patient) with helping us find the right mattress at the right price!
Carolyn Smith
Great customer service! Kym is friendly, knowledgeable, professional and great to work with! Highly recommend this store, and working with Kym.
Kim Martinez
I walked in to look around but TJ Edinger was so helpful, I purchased a new mattress. If he hadn’t provided so much information and been so helpful, I would have looked around and left.
Riley McCannon
Very nice environment and super helpful people who really knew there stuff and took their time to better understand our sleeping habits to find the perfect bed for us!
Jose Goitia
Really friendly and patient staff .willing to make sure you get the mattress you need and want at the same time as keeping your budget in mind ..Ben was really helpful and knowledgeable we are returning customers and will be coming back again
Jodie miller
Jaylyn did a great job, she got us a great mattress at a great price! Awesome sales experience!!
Karen Wendell
T.J. was very helpful and patient as we tried to find the right king mattress. Even arranged for delivery before the next storm came into the mountains.
Rich Inman
The delivery gentlemen were great. Very polite and friendly. They obviously took their job as a service worth doing well. Thank you!
Melissa Purdy
Jimmy was very helpful finding me a bed to fit my needs and wants which are somewhat conflicting as I'm a stomach sleeper who doesn't like the feel of a firm bed. The pillowtop we found was on special too! Double score!!
Molly andtheunknown
They were very nice. They gave me your space and didn’t excessively pressure me. Tj gave me helpful tips for finding the correct bed and narrowing down to the best one for me:)
Jose Covarrubias
Everyone was polite and extremely knowledgeable and gave excellent customer service. TJ and Jaylyn are very good at there job. Thank you guys for all your hard work.
Alisa J.
TJ was amazing!!!! He went above and beyond to help me get the bed I wanted!! Great guy, helpful, and very thorough!!
Stacey Peterson
TJ was wonderful and so knowledgeable about all the beds to help me make the best decision on the right fit for me. I highly recommend this store !
Pegi Braning
I went in to buy a pillow that had been on sale, he gave me a great sale price & was very happy to help.thank you
Cheryl Smith-Colson
Best customer service ever! We have purchased every bed from these folks for the last 20 years and always leave more than satisfied! We will never buy a bed anywhere else!
Trevor Killian
T.J. was great! Others have rushed me out another time at the same store he was more than willing to put the extra effort against to make sure that I was comfortable and satisfied definitely have a good team at this location
dylan mason
Everyone was extremely helpful. Very pleased with the service in office and the delivery guys did a great job.
Mike Thompson
Mattress stores are awkward. This one was no exception. The salesman was fine, not pushy, but shopping for a mattress is still strange. There has to be a better way.
Moni Coupel
Twice I reminded the sales person that they were not removing an existing bed (thank you for that service) and three times I reminded the sales person that I was not buying a king size bed. Please listen to the customer?
April Larsen
We bought a queen bed from this store and they were kind and helpful. Picking up the mattress was so easy. Great service!
Don Amorosi
Guy who helped was great- I was in a hurry, he found me a great deal, knew competitors prices., even carried my mattress out for me.
Noah Wells
Loved the store! Very nice friendly service great selection. Best place to shop for a mattress! Jimmy was a great help ask for him!
choicey sylvester
TJ is so awesome and made our day much easier I highly recommend this place so friendly and he show you he care about his customers. I will be back here really soon❤
J M Hanson
TJ was friendly and helpful. We got a good deal for our guest room with the labor day sale.
Emily Bellissimo
TJ helped us find a mattress for my first apartment, he was super nice, helpful and funny.
Jennifer Paddock
Dean was awesome helping me pick a new mattress for my parent's 50th wedding anniversary. Highly recommend!!!+
Christine Decker
TJ was incredible- we highly recommend meeting with him for your next mattress purchase!
Hugo Otaola
Very nice detailed explanation of the benefits using this mattress. Cody was a very good salesman!!
Jay Cismaru
TJ was fast and efficient and was able to meet our price point To is not only is knowledgeable about the mattresses in his store but his competitors as well and he showed me charts and we were able to compare apples to apples and oranges to oranges about 3 mattresses here in the last 2 years and will continue to buy from here
Laura Carmody
Great service. Dean was very helpful with finding me a twin mattress. If you need a bed this is the place to go!!!
lucas pippitt
I walked in looking for a budget mattress and TJ helped me find the perfect bed within my budget and made it a wonderful experience.
Ravinder Singh
Jimmy Vu was wonderful showing us all the various options for a good night sleep. Thanks for the free delivery
I can't wait to sleep on our new bed
SCUBA SAM
T.j is a great person.really took care of my wife and I.He made the warranty/purchasing a new mattress effortless.Will definitely return just because of T.J
lenny quercioli
TJ was awesome. We’ve bought numerous beds from him and his service is great.
Denisse Skinner
Came to this mattress firm after we bought bed from another mattress firm because we weren’t happy with the mattress and wanted to see if the other store had other options witch they did, our sales gal Beth was amazing and was very informative about the options we have and wasn’t pushy like the other sales men we had dealt with, so thank you Beth
Alayna Barba
They helped me find a perfect mattress and stayed within my budget, while also making sure we got everything we need.
Ashley Nichole Saunders
TJ was seriously amazing at helping us finally be able to pick out a mattress after months of shopping around. We will be back next time!
Virginia Hayes
TJ was fantastic! This is the second time I have had a good experience here. Got us in and out quickly and worked a great deal for us!
Stephen LaBelle
I appreciate the time and effort of the salesperson Kevin to make sure I got the best sleep setup for me. Thanks Mattress Firm.
James Smith
Great experience. I came in prepared to receive the a hard sell and instead walked away better educated in the product and ready to make my decision.
Bill bauer
Kimberly was very helpful and knowledgeable in helping us pick the perfect bed.
christopher marquez
Im very satisfied with the customer service here. The lead at the store was very knowledgeable and easy to talk to. Appreciate it.
Brian LaCount
Absolutely amazing experience and price! Totally beat the competition in every way. John was amazing to work with. We are walking out extremely happy!
Shauna Younger
Very polite and professional. I think I found what I was looking for. Will be going back to get mattress set in next few days.
Sam Marco
Collin was an awesome salesman and we're really happy with the mattress we got!
David Wolf
Quality of service is excellent, very helpful and got us the bed we were looking for without feeling rushed or strong armed into a quick sale.
Marilyn Rud
Fast & personal attention. Christian was outstanding & very informative.
Craig Nguyen
Great process and pricing negotiation with Dean. He’s a no non-sense to the point representative. I’ve purchased from this store before and I’ll continue to come back. Thanks Dean!
Brian Cotter
No high pressure sales. There store was well organized and made finding a bed really easy. This was a great experience.
jacob wilson
Quick in and out with a new bed. Great service, great prices. My first matress purchase was definitely positive.
Katherine Peterson
Excellent customer service. Cared about my outcome... Not dependant on if there was a sale or not... Many thanks to the manager for going out of his way!
Glenda Osness
Excellent service and we got more than we bargained for. T.J. is well informed as it relates to his products. His high energy is contagious! Thanks T.J.!
jake purnell
As a beat up ex athlete, John cut me a great deal on a mattress that will keep me beating up my body on the mountains a few more years yet. Highly recommend.
Megan Wilson
Tj was so helpful!!! Found the right mattress for me. Definitely will recommend to shop here to all my friends!
Jean Johnson
We had a great experience. Our salesperson was knowledgeable, thorough and friendly.
Jason Jensen
Excellent experience with Cody. Was considerate of my situation and presented appropriate options. Very knowledgeable of the products.
Jason Hendress
Dean and TJ are top notch - great customer service, honest people, no pressure and great deals. We won’t buy any where else. Great experience!
Patrick Riehle
TJ was nice to work with. Very helpful and informative. Made the process easy and seamless.
karen kriegshauser
Dean was amazing! He was very cheerful and helpful. He really made our experience wonderful!! Thank you!!
inez napier
Went to get the kids new matters. And Tj was so knowledgeable and friendly. He made shopping easy. I will go back .
Michelle Anderson
Jimmy was very helpful with the purchase of our mattresses, made my experience quick and easy.
alex armstrong
Issiah was most help and on top of order.
Kevin L
I went into the store with some very specific needs, I didn't really think I was going to find what I was looking for, but TJ helped me figure out a solution in about 5 minutes, very satisfied customer!
Jennifer Hardin
Excellent service from the people at Mattress Firm. Very happy with this purchase. Thank you!! 😊👍 …
Susan McMillan
We bought 2 queen mattresses from you guys its the Best ever sleeping experience Ever pillow top sucks you in and can't get out of bed lol love love love
Arnold Martinez
Our salesman name is Cody he did a wonderful job with us he was very knowledgeable and patient with us!
Taletha Pettis
I was very pleased with the service I received at the Littleton store. They were extremely friendly and helpful
John Gowder Jr
Don was fantastic with helping us pick out a mattress and it was quick and easy!! Overall a great experience!!
Geo Miranda
Awesome place! Thanks for everything. Go see TJ if you need a new mattress they’ll treat you right.
Lacey Barajas
Tj and Kevin were amazing and super helpful. They made it super easy and was so stress free. They are awesome!!!
Jeremy V
Employees are friendly and knowledgeable. Patient and positive. Was thete for an hour and left very happy with my purchase. Go here first
Cee Kaay
Came in looking for a bed and was greeted right away by Ben, and helped instantly. Found just what I needed and the process went smooth. Will recommend definitely.
Tim Doe
Went in with a budget and an idea of what I wanted and John made it happen. I appreciate the customer service greatly and he made me feel comfortable with the purchase.
Brad Melsness
Kevin at Mattress Firm was great! Will definitely come back for any future beds. Thanks Kevin
Nathan Florez
Cody really helped me find exactly what I needed. I have a severe case of insomnia and he really helped me find the setup that fits me.
Vivienne Mallonee
Dean was awesome and made sure that we got the best deal possible! Definite 5 star customer service!
Jenna Stevens
Had a great experience! Good people, understood my budget needs and provided many options and advise! Tj and Jaylyn made it a wonderful experience!!