Reviews of Mattress Firm Parker Pavilions. (Mattress Store) in Denver (Colorado).
Mattress Firm Parker Pavilions
11325 S Parker Rd, Parker, CO 80134, United States
Description
Information of Mattress Firm Parker Pavilions, Mattress store in Denver (Colorado)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Parker Pavilions
Sunday
10 am–8 pm
Monday
9 am–9 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
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Reviews of Mattress Firm Parker Pavilions
Joelle Bohart
Kym is incredibly knowledgeable, kind and patient. It was easy to do business with her. She carried herself very professionally. She was able to build rapport quickly and asked a lot of questions to better help us find exactly what we needed. I would do business with her anytime. Great sales skills! Thank you so much Kym!
Sean Roy
I was more than pleased with Chris and his friendly honest service at Mattress Firm in Parker, CO. The best part of the experience was that he wasn’t trying to sell me anything. He listened to my wants and needs and pointed me in the right direction with several great options. I felt like I was talking with a friend the entire time. I will be back to see Chris again for my next mattress purchase. I highly recommend the Mattress Firm - and Chris. I couldn’t have asked for a better experience.
John Adams
Great customer service while I was picking up a mattress. The rep asked good questions and didn’t try to oversell/upsell me at every chance. While the more costly items were presented, the was no manipulation or hard sell that I noticed. Nice range of mattresses to try out. 120 day try out period on the mattress and price matching. As a bonus, delivery was free!
Carol Quintana
Vince, our sleep expert was very knowledgeable about all the mattresses in the store. He was incredibly professional and helpful and explained to us what each mattress we were interested in was good for such as side sleepers or back sleepers, pressure points and durability. I commend him as we took up much of his time but he was never impatient and answered all our questions without hesitation. I highly recommend Vince as a terrific sleep expert!
2603ls
James was awesome and very helpful. He spent time with me and my husband who just had back surgery. James went slowly so that we could experience the best mattress for us. We will be going back for the split king and motorized beefcake. I highly recommend this location.
Gail Haun
I was very impressed with Chris and Vince and their friendly honest service at Mattress Firm in Parker, CO. The best part of the experience was that they were not trying to sell me anything. They listened to want I needed for my 94 year old mother and made several suggestions that would meet my mothers' needs. I felt their caring as they would do for their grandmother. They touched my heart with their genuine kindness and compassion. I would recommend this store and Chris and Vince to anyone wanting to purchase a mattress.
Lisa Zeller
If you need a mattress, go see Chris at the Parker Road location. He was honest, patient, and extremely knowledgeable. We felt like we got a good price for everything and we didn’t feel pressured to make our purchase based on price. He helped us find a solution that worked well for both my husband and me. Thanks Chris!
Shanell McGarvey
Kymberlee was the absolute greatest to work with! She answered all our questions, was super informative and even when I couldn’t make up my mind she was incredibly patient. She went above and beyond to help make not only our buying experience amazing, but our future great nights’ sleep, one we can’t wait for! Thanks again for everything!!
Joy Sims
The people were friendly, knowledgeable, and helpful with our mattress hunt. They offered us discounts and coupons. We had the best experience purchasing our new mattress and pillows. Highly recommended!!
Amanda Zoller
We walked in got helped so quickly. Was shown all of our options. Took the time to get our names and was very personable. This was the best experience ever! Thank you! I forgot the managers name who helped us but he was amazing!
sylvester gray
The salesman was outstanding and kind and did a great favor for me. If you want to truly save and get a mattress of the best quality, mattress firm is where to go.
Sydney Jenner
Chris was wonderful! I came in tonight and he not only helped me by picking out the best matress I could’ve asked for but had the friendliest smile the entire time! I wasn’t having the best day and just being in someone’s presence that was so kind and helpful meant a lot! Thank you!
Frank Lucero
Chris, our sales rep, is a great guy with plenty of knowledge and understanding of all of the product lines. Easy to talk to and a pleasure to do business with.
Ryan Stayton
Chris did an amazing job helping me find the right mattress. He answered all of my questions and made me feel comfortable with my choice. Thanks Chris!
Emily Bunting
Arianna at the Mattress Firm in Parker went above and beyond for us in our quest for a new bed. Not only did she give us outstanding customer service, she was honest and friendly. We will not hesitate to contact her in future for all of our mattress needs. 5 stars all around.
christie Johnson
I spent at least an hour trying out different mattresses. Francisco was very patient & answered all my questions. I finally selected one and was pleasantly surprised that I Will have my new adjustable mattress in two days!
Stephanie
Rarely do I feel compelled to take the time to leave reviews, but today’s excellent level of customer service from Nicholas did just that. We were there with our 4 year old to get his first “big boy” bed. Recognizing that we were very pointed in our needs and that we had a busy/impatient little guy with us, Nicholas got straight to the point and gave us the info we needed quickly to make our choice—taking us to 3 different option levels that would fit our needs. Nicholas was incredibly knowledgeable and kind. We were out of there in less than an hour, and it only took that long because our little guy was having a great time checking out the mattress he chose while mom and dad were checking out options for themselves. While we didn’t purchase the most expensive product today for our son, we will definitely be back to work with Nicholas when mom and dad are ready to upgrade to a high end mattress in the near future. He definitely earned our future business!
Cody Silverman
They were super honest, transparent, and helpful. Really nice being able to lay on the beds and ask questions from somebody who actually knows what they’re talking about. James deserves a promotion!
Nikkie Wacker
We just bought two new beds from Mattress Firm! We are very happy with our purchase. We can’t say enough about the staff. Nicholas is outstanding. He is so knowledgeable and helped us get the best deal for our dollars! There was a minor mistake and the entire staff went out of their way to get it corrected as soon as they could. Nicholas, James, and Arianna, thank you so much for the fantastic customer service!
Mimi casement
Love Mattress Firm! Always share options with you and work with you to make sure you get the best deal. Staff was knowledgeable, fair, honest, and helpful. Also, well versed in products offered.
Jeni Donovan
The sales staff were wonderful about working with us on what we need to fix our sleep issues, keeping well within our budget, and a very quick delivery!
Catherine McClellan
Excellent customer service. Hayden is amazing and helped me find the perfect mattress and pillows!
Melinda Kinkel
We were very pleased with our purchase at Mattress Firm. When the staff found out we were sleeping on an air mattress since we’d just moved here, they went out of their way to get us a bed that day! The store manager even went so far as to deliver our mattress to our home in his own pickup! Now that’s service! Thank you so much guys! You were great!
Randy Waddle
I would like to take a moment to recognize Francisco for the superb customer service he provided during my visit to find a new mattress. His expertise allowed me to find the perfect mattress to suit my needs. Mattress Firm is fortunate to have Francisco on their staff. Thanks Francisco for all your support!
Christina Hegarty
What a great mattress shopping experience. We were greeted immediately by Nicholas and he was so helpful and knowledgeable. He took the time to understand our needs and find the perfect mattress for us. Nicholas went above and beyond to make our experience great, I am confident in the decision we made! Highly recommend seeing Nicholas for all of your mattress needs.
Rose Siegel
Several years ago I bought a mattress at this store and had what was probably the best customer service I've ever experienced. It was time for a new one so naturally I went right back to the Mattress Firm in Parker. I had the pleasure of meeting James, a true "sleep specialist". James is not only very knowledgeable on the products he sells, but was right on at understanding the sleep and back pain issues I was experiencing. (it wasn't the old mattress causing the problems, it was the foam padding I had unknowingly placed upon it.) James was understanding and extremely patient with me. He answered all of my questions and addressed all of my concerns. In this time of post COVID supply and labor issues, it was a delightful experience shopping at Mattress Firm.
megan c
Kelly was very helpful at the store. And then I had the greatest delivery team 2 days later! Shout out to Dave, Josh & Johnny! They arrived 5 minutes early of my 2 hour window which was great!. They were very professional and courteous and worked fast! They wore booties and masks and did a great job! Well done! I really appreciated their professionalism and respectful attitude as well.
clitoy
Nicholas was talkative and considerate of our needs and wants. He listened to us before suggesting different mattresses and addressed our back and neck issues. This was the third time we purchased mattresses there and will always go back because of prices and customer service.
Dylan Duerks
Chris was excellent. Very informative, helped us make the best decision for what we wanted.
Alison Love
Went to Mattress Firm Parker to buy a bed for our 18-year old graduate who is moving over the summer to an apartment in Connecticut. Helpful that Mattress Firm is nationwide and had no problem coordinating our out of state delivery. Nicholas was an extremely helpful sales associate who listened carefully to our needs and request and did not try to upsell us and had great recommendations about the bed base. Will do business here again in a heartbeat!
Tony Saccomano
Ask for Chris. He was personable, friendly, offered great info and suggestions for our needs and we never felt pressured or rushed to make a decision.
Eric Trap
Cody was very knowledgeable and helpful setting us up with 2 new mattresses, adjustable bases and accessories—he spent a bunch of time with us answering a ton of questions, thanks much!
Craig Robison
Leandro at Mattress Firm is amazing! Not only does he always provide helpful suggestions but he makes sure we are comfortable with the whole buying process. Over the last couple years we have bought from him in store and over the phone using the online payment setup and it has always been smooth. We have had such a great experience that even though we no longer live in Colorado we still call him to buy new beds! We have recommended him to several friends and family members and they have all given him rave reviews. If you know you need a new bed give him a call and whether you know exactly what you want or just have an idea of what you want your bed to feel like he will spend the time making sure your new bed will be perfect!
Kelly Eischen
Francisco was amazing. He helped us find the perfect mattress and accommodated our short timeframe for delivery. He took great care of us !! I have never purchased from Mattress Firm but I will definitely return! Very pleased with the prices AND exceptional service !!
Hayden Rohde
Arianna was very helpful in finding me the best mattress that suits me, including helping me find my cooling pillows, and getting me the best deal for my purchase. The store was clean, and everything was displayed nicely.
Matt Duffy
Chris was awesome! Works with you to understand what you like even if you think you already know going in. Definitely ask for him if you stop in.
Glenn Morgan
Hayden did an awesome job taking care of us!!! She was very knowledgeable and so kind!!!
Alyssa Place
We are happy to say that we have chosen Mattress Firm Parker for our mattress purchases over the years. The staff are always so kind, very informative and make the process so easy. We are typically surprised by a great deal as well, so that's always a plus. You buy a mattress to use for up to 10 years, this is an investment. I suggest you go with a great company!
Jw Leevers
The store manager, Ariana, is the best sales person I have encountered in the industry! She was extremely helpful and made it a very pleasurable experience. Thank you Atiana!
Denise Adams
Joffre was so very helpful in choosing the right mattress. He reviewed the pros and cons of each for our situation. I look forward to receiving it in a few days! Another perk... not waiting months!
Wade Bennett
Great salesman Chris. Knows his stuff!
Mike Ice
Arianna was AMAZING!! She took the time to listen to what my needs were and systems allowed me to be matched the perfect mattress. I would highly recommend her for actual help!
Danna Waltz
Jaffre is amazing. Three Charlotte mattresses later, & I know I will always have a place to buy the best beds around. On top of that reliable customer service, Jaffre went out of his way to accommodate my autistic daughter. He had all the patience in the world, letting her "try out" any number of mattresses, entertaining her notion that we would purchase her $3K choice, & smoothly accomplishing my transaction in such a way that she always believed even now that she sleeps on their most expensive mattress. When in reality, Jaffre had honored a fabulous sale on an exceptional, affordable mattress. I'll follow Jaffre to whatever branch he is at, & I already have, so he knows it's true!
Patsy Dietz
Wonderful, professional and friendly service! Everyone was highly trained in finding the right mattress for us! It wasn’t about the price, but finding the best mattress. Highly recommend the Parker location!
Kasandra L. Mitchell-Porter
Both my husband and I were amazed at how welcoming and knowledgeable both of the sales associates were. We had a lot of questions and concerns about size, build, comfort, price .... EVERYTHING. They both took the time to answer every question, give us options and find the perfect fit for us. I will be sending everybody to this store and come back in the future for our other needs and beds that need to be replaced.
Taylor Miller
Chris was amazing. I highly recommend coming to this location. It was an amazing experience and Chris was super helpful.
Cameron Eilers
Went in to test out some mattresses and found the one. We ended up working with Nathan, who not only was great with customer service, non-pressure selling, and he ended up saving us over $1000 on a mattress, when I couldn’t even find a deal that good online. He could have never been that honest, and could have just beat the online prices but a fraction, but he knocked it out the park on this one. I would recommend going to see Nathan and seeing what he can do for you.
Adrian Castro
We had a great experience buying a new mattress for my son. Jimmy was very kind and informative! Didn’t waste anytime getting us what we needed. Paper work and scheduling delivery date went very fast!
Thank you for your time!
Harold Null
Great customer service, educational and informative to help us make the right decision.
We tested several mattresses and found the one just right!
I would definitely recommend checking here first if you want quality, great prices and unbeatable customer service.
Jonathan Boraz
Francisco was wonderful! He was really knowledgeable and put me at ease making this first time purchase. Five star treatment across the board!!!
Madeline Love
Went to mattress firm to find a mattress for a new apartment. James helped us find the perfect mattress. He was also a great help with figuring out delivery. Thank you!
Lex Morgan
Jimmy was extremely professional as well as personal. Knowledgeable and helpful. It was a pleasure shopping at your facility and having his insight and experience to guide our decision. Thank you Jimmy.. Your kindness was appreciated. And not to forget the entire team at Mattress Firm. Each one was exceptional knowledge and professional. May you each have a Wonderful Holiday Season!!!
Terry Thompson
Knowlegable staff willing to share their experience. We shopped online and on foot for days at every matress outlet in town. Mattress Firm staff helped us sort through the myriad of product names that change for the very same product as you go outlet to outlet. In the end, it was having the product details, supplied by the sales agent that helped us decide. This was specifically Leandro and Mr. Nichols at the Parker store.
Debbie Owens
Very informed about products and didn’t pressure us. Great experience
Mervin Casey
I am very happy with this company and the service they provide.
I went to a location near my house and spoke to Paul and he was very knowledgeable about the inventory and after reviewing all of my needs and those of my wife he determined that he didn’t have the proper fit for my needs and called a different location to make sure they had the Nectar mattress that would be my perfect choice.
We went to the store in Parker CO. Where we were greeted by Kelly and Joffrey. They had the floor model all set up and ready for us to try out.
As expected it was perfect.
Kelly and Joffrey made sure we got the best deal on our purchase price and had several extras included because of a great deal that was advertised online!
We couldn’t be happier with the exceptional service that they provided!! Thanks Kelly, Joffrey and Paul!
kevin byron
Cody was extremely helpful with our last minute needs on a Sunday.
Extremely knowledgeable and friendly!
Ask for Cody.
Kevin and Suzanne B.
Tammy Miller
Collin & Kelly of Mattress Firm in Parker, CO, off of 20 Mile sold us a new mattress today. Our experience was great! We were shopping around before committing to this business. When we were, we were actually lied to. Therefore, we returned to Mattress Firm and ended up giving them business at the end.
No one wants to be lied to! Collin & Kelly were 100% honest and not pushy at all. As consumers, that’s what we wanted, and that’s what was delivered. Thank you!
J A Miccio
Joffre our sales associate was Knowledgeable, respectful and helpful meeting our needs. Provided excellent suggestions and insights on mattress differences. Pricing was very competitive, easy purchase process, and helped coordinate delivery. Couldn’t ask for more. Excellent service.
Katie Yeager
We originally worked with Paul at the cottonwood location. He was extremely helpful and provided lots of information. Their stock was low, so he suggested that we go to the other Parker location since they had more mattresses. Kelly there was also very helpful. She got us checked out very quickly and our mattress will be delivered quickly as well. No one was pressuring and they were all very nice.
Jennifer Hartmann
My husband and I recently visited the store in Parker. Josh was great! He was knowledgeable and helpful, without making us feel pressured. They provided us with pillow guards so we felt it was safe to get comfortable on the beds and pillows. They had a wide selection of mattresses. We found what we hope will be the bed of our dreams. If not, we can exchange or return for a reasonable fee.
Jessica Sample
We stopped in to Mattress Firm in Parker today just for a quick look to see about a new mattress for our teenage daughter. The gentleman working immediately gave us a few affordable options right off the bat and we got exactly what we wanted and were out the door in less than 20 minutes! We will definitely be back for future purchases.
Karl Jones
Our sales person Kelly made the whole shopping experience fun and very much worthwhile. We purchased a really good mattress and could not have been happier with our choice. In the future, when we need another mattress we will shop at Mattress Firm Parker.
Catherine St John
I'm happy with the assistance I received in choosing my new mattress, and look forward to enjoying it in my new living quarters for the foreseeable future.
Many thanks to the sales staff at this location.
Clint Rivard
We are living in a very difficult time. So many of us are hurting. We miss the contact of people. We miss “regular” life. We are hurting financially, socially we are missing the contact of other people, and many of us are living in constant stress, hoping we don’t get the virus.
Life is hard. Especially for anyone in sales. As I walked in to just get something simple like a mattress, I was met with happiness and kindness. I was greeted, he showed me what I was looking for, gave me plenty of options, and I purchased something great for someone I care about.
I know it’s ridiculous to post a review like this about getting a mattress, but I don’t know how else to express thankfulness for meeting someone is this crazy time, helping me, and making it an easy experience.
So hoping that this makes even the slightest difference, thank you, Paul.
One may roll your eyes in reading this, thinking, “dude, you just got a mattress for your kid, settle down.” And you would be right, I do feel ridiculous writing this, but I just wanted to thank him for working. For being happy. In all this craziness of life, it was a great experience. I hope others felt the same way.
A
Brian Neal
Arianna was fantastic. Showed me a lot of different options, wasn’t pushy, and was very knowledgeable. The store was clean and welcoming. Great experience.
Daniel Sprenkle
Absolutely amazing service. Very welcoming and professional. Our sale associate Mr. CJ was very patient and did not pressure me or my wife and was only focused on making sure we were happy. He made sure we got the best deals. Would recommend him 100 times over. Thank you. Without a doubt he will be the reason we go there in the future if we ever need another mattress. The Sprenkle family thanks you.
Adam Miller
Francisco was awesome. He took the time to show me what I needed to make the correct purchase. Thank you for your great customer service!
Jenn King
We were looking for a new mattress and did our research beforehand. We went to the Parker and 20 mile road location. Leandro instantly greeted us at the door. Have use some great information regarding a few beds based off they ways we sleep. Told us the technology and differences between the 3 we looked at. Gave us ample time to lay down on back, sides etc to get a feel. Answered all our questions. Very knowledgeable and super friendly, didn’t feel rushed or obligated to buy. We ended up walking out with a new bed, can’t wait! Thanks Leandro!!!
Joe Ducey
Had what I needed in stock at a fair price.
franny casale
They are absolutely wonderful to work with. I had a Mattress.That was a factory defect. They were right on top of everything . A purchase debt at the Parker's store and Jimmy was amazing. Ended up buying the Purple mattress. If you go into the Parker's store Ask Jimmy hes awesome
Jason Keith
It’s one thing to be professional up front it’s another if issues occur after the purchase. We had to exchange our mattress 60 days after we brought it. Jimmy V confirmed everything and made it as smooth as possible. Thank you for the amazing follow up.
Alex Terpstra
Mattress Firm was excellent to work with. The manager, Jimmy, was very personable and provided us with excellent service. He worked with our needs and gave us great deals in the process. If you want a smooth process in buying your next mattress, ask for Jimmy when you get there.
Emme Johnson
I came into Mattress Firm and looking for a nice quality bed and of course affordable price. The sale associate Leandro know his beds. Ladies, come on now that is what we like. 🤗 Leandro showed me and explain the different of the mattress. I came in and there were four customers. Leandro acknowledge your present and worked all four customers professionally. If your looking for Mattress stop by in Parker and ask for Leandro you will NOT be DISAPPOINTED. Stop by before the SALES END, I did and gonna sleep good on my new MATTRESS FIRM.
THANK YOU LEANDRO.......
Lizee Hansen
We walked into the store and were immediately greeted with great sales people! Showed us many different options of mattresses and helped us find the perfect bed for us! They also gave us a HUGE DEAL on our mattress to ensure that we would be able to have a bed when we moved. Dean was so very helpful and very knowledgeable about their products! Highly recommended!!
Leonard Jones
Purchased a new mattress, box spring and rails for my daughter. Leandro was a tremendous help working through the entire process. When we had to change the delivery date and address, Leandro went the extra mile to accommodate us. Also, when the bed was delivered, they accidentally delivered the taller box spring instead of the shorter one that we had ordered. I called Leandro and he made it right by scheduling a follow up visit to swap out the box spring. Leandro's customer service was outstanding to make sure that everything was right and I commend him for his commitment to excellence. Lastly, my daughter loves the new bed. Thanks!
Bryan Helgesen
Nicholas is THE best! Customer-focused, patient, extremely knowledgeable. Highly recommend Mattress Firm and the Parker store.
Bonnie Papka
Courteous knowledgeable staff in store. Could have done same day pick up or next day free delivery. Did delivery, arrived prior to two hours scheduled time frame. Courteous delivery staff. Thank you.
Mike H
Reno was an absolute pleasure to work with; courteous, professional and extremely knowledgeable. We weren’t 100% satisfied with our bed at 99 days, so he got us a new bed and even some $$$ back. Now we are 110% satisfied. Thanks Mattress Firm and Reno!
CPS (Cath)
Leandro assisted us in finding a new mattress set. We left without purchasing to weigh our options, made our decision overnight, and then ordered the next day over the phone. Leandro was able to meet-n-beat the online price and we got a very good deal on delivery and pickup as well. We have both purchased bed sets before at Mattress Firm so we are repeat customers, have always been satisfied with their service and pricing, and will return again for any future purchases.
Stacey Mosko
Excellent service by James and his knowledge was a surprising experience in this day and age
Gina Daly
What a great experience!! Scott was a great wealth of information on helping us to choose a mattress. We got a great deal and next day delivery. He was awesome! Great to work with! I would highly recommend them!!!
N A
Helpful and knowledgeable staff. Great prices with quick delivery.
Jaime Tendler
From the moment we walked in and got a greeting from Leandro - everything went smoothly. We spent time trying different mattresses after answering a couple of questions. We bought a Beautyrest Hybrid and a Powerbase Frame, that got delivered just now. The delivery crew was professional as well from beginning to end. We can't say enough of the great purchasing experience - THANK YOU
Trayce Titterington
We had a great experience. We bought an adjustable king size bed a month ago and I wasn't happy with the firmness of my side of the mattress so, we went in and 10 minutes later we were set up for the delivery of a softer mattress.
J Wassam
Quick and easy and listened to my needs and budget
Mya Litzau
Josh at the Parker CO location just made my day with his excellent customer service skills. After a stressful week moving, my movers could not get my King size mechanical bed up my townhome stairs. They suggested I sell it on ebay. I called the store, and Josh took the time to explore solutions with me but after looking up my sales receipt from a year ago told me that the base I purchased folds in half and designed to go up tight stairs, which neither the professional movers or myself knew. thank you
Shauntell Barbara Wilson
I had the pleasure of buying a very nice Mattress today from a couple of awesome guys, Jimmy and Leandro. They were very knowledgeable, and really helpful! I Definitely recommend a great quality bed from these guys! Thanks again guys!
Jennifer Freisner
Had an excellent experience today at your Parker Colorado store. All my questions were answered and I made a purchase of a mattress that suited my needs perfectly. Leandro Matthew Escobedo was a true professional
Lia Lohmann
We buy all of our Mattresses from Mattress Firm! The quality and service is amazing as always! I highly recommend this store. You will not be disappointed!
Frances Casale
I went into Mattress Firm knowing exactly what I wanted because I have sold beds for 30 years. Well I didn't know what I wanted, Jimmy gave me a great education, good price, and was very personable. Thank you Mattress Firm oh, Pete, and Jimmy. I give them a 5-star
Joyce Snowden
Jimmy was awesome! He showed me the right mattress to meet my needs. Not only is it comfortable, but firm enough to last me the next ten year! I highly recommend him.
Tamara Jennings
All the associates were great but Leandro was awesome. He was so patient with us. He asked questions to find out what we wanted and he showed us many options. He was great, very knowledgeable and so sweet. We are very grateful for all his help. Thank you.
Yoseph Albouri
We received great service and consultation from our salesperson! He really took our needs, budget, and wants into consideration when helping us find our next mattress!!!!
Veronica Camacho
We came in looking for the best mattress at a great price, Brandon Price put together an amazing deal including an adjustable frame, don’t forget to ask about the pillows and sheets bundle, they are sanitary and made us feel comfortable and safe.
Carol Martian
Lee was great to work with. I am visiting here and was buying a mattress for my daughter's house. He showed me several different products in my price range.
Joe Piper
We have been thinking about replacing our mattress, so we stopped by to take a look around. Kara was great! She is very knowledgeable and not at all pushy. Amazing customer service here!
Mason Albro
My husband and I purchased a king size bed and motorized lift abut a month ago, and then just the other day purchased 2 queen beds. We will probably return this week to purchase our last full bed. For each visit we have experienced excellent service. We had great sales people each time and really felt they spent time helping us discern between the many choices. I would recommend this store to my friends.
Bill Higgins
Great experience in trying out several of the Purple Mattresses in the store. Leoandro took the time to answer all my questions and I ended up buying a mattress from him. He was respectful and thorough.
Amy Phillips
Leandro was amazing! He helped me with a purchase for myself and 2 daughters. The best part was the time he took to explain and show me what would be best for me since I need one for my body thats broken from a car accident. I couldn't be happier with my 3bsets and my adjustable frame! Will definitely let people know to come by and see all the great mattresses and specials going on. Thank you again!!!
David Giambruno
The customer service was above and beyond. I wasn't sure what I going to get so the guy super patient an edume a lil. I wound up going with the Purple 3. I was a lil worried about the cost but financing was quick and definitely very affordable.
David Sugiyama
Fantastic experience. They matched the best deal I found around town and then some. Usually I dislike matress salesmen, but Marty did a stand up job. Roy and Shane were great as well. After a seamless transaction they even strapped it on top of my car for me. Fives stars for this crew at Mattress Firm.
Andrew & Christine Goodwin
My husband and I had a great experience searching for a mattress. Tabitha was so helpful and patient. We didn’t feel rushed or pressured to buy, and left feeling confident in the mattress we chose!
Clover Longway
We received very knowledgeable and great treatment from Pete, who works there, and have a favorite mattress on order for a good price!
Sean Harding
From the salesman to the delivery support, our mattress buying experience was very easy and amazing.
Alan Scholes
Leandro Escobedo was pleasant and informative. He gave us a great education on how mattresses have changed and improved since we last bought one.
Mary Rossi
Sales associate very friendly and helpful!
Kimberly Black
Great help! Needed two new mattresses for my niece and nephew and I was in and out in 20 minutes with their help
Wearefly
Stopped by just to take a look. We had an awesome experience with Austin. We have shopped around and this by far was the best customer service and quality. We will be back for another 2 beds. Thank you Austin for all your help. And I would recommend Austin at this location
Sharon Wheeless
My whole experience was awesome. I was helped to find exactly what I was looking for and given a great sale price in the end. I also appreciated that they gave me the attention that I needed without wasting my time. The store is clean with a solid but not overwhelming selection. Thanks Leandro!
Pedro Cortez
Mr. Joffre was an excellent source of detailed information, very knowledgeable. Was able to accommodate our needs in a timely fashion.
Tammy Freitas
I didn't plan on buying a mattress because I'm visiting from out of state. But the salesman's Brandon Price was so helpful, that I bought a new mattress and will have it delivered when I return home.
Gianni Oh
Francisco was the best, he made sure not to stop til we were 100% pleased with the mattress we went looking for.
Lola Baltier
Jimmy Vu is a 5 star rep/salesman. The delivery company they use dropped the box spring just inside the door and left. I had to unpack them and dispose of the trash. They refused to take the old box spring. This company is a 0-1 star company. Jimmy Vu did his best to make it right and that deserves the highest of credit. Because of this I would recommend this store.
Melisa Pearce
Lejandro is a very knowledgeable and Non pushy rep for MFirm . There is so much new technology on Mattresses these days. Great to
Safely w Covid still be able to find what was right for us. Trying several different brands and
learning about the differences was enlightening.
We spend a third of our lives sleeping ... important decision. Thank you Lejandro for making it clear and easy .
Garrett Smith
Jimmy Vu was amazing. Helped me find the perfect mattress and negotiating was very easy. If you thinking about purchasing a mattress go and see him!
Lauren Sanders
Jimmy was extremely helpful in showing us all of the various types of mattress and helping us figure out what worked best for us. Our mattress was delivered and set up promptly!
Adrienne Clifford
Chris was super knowledgeable about mattresses and was really friendly and nice. The process was quick and painless and we were out of there in about an hour.
Linda Rogers
Geoffrey was very knowledgeable and helpful in our selection of the perfect mattress for us! Highly recommend!
B C
Excellent sales and delivery staff.
Anthony Hart
They were super friendly knowledgeable and really helped insure the mattress was a good fit for my lower back pain! Pete was tremendous and would definitely recommend them!!
Michael Nott
Ordered a box spring over the phone and was given the option of picking it up same day or having it delivered. Very convenient, and Chris was very helpful and resourceful!
Katelynn Webber
Austin is great. Buy a queen size . Wasn't big enough so got a good deal on king size. Yes it's very expensive but worth it if u want a bed that will last a while.
Kevin Winters
New, very helpful and NOT AT ALL PUSHY store manager. Had just want we wanted. Very pleased.
Morgan Thomas
So excited! We purchased a Purple 2 mattress today and was helped by Jimmy and Leandro. Great service
Craig Kornmesser
Great experience in this store, people were friendly and didn’t do a hard sale, but took the time to explain the differences between different mattresses and were really good about getting the best price. Highly recommended this store!
Audrey Andrews
I have shopped many times at Mattress Firm and always receive friendly, professional service. I will continue to come back. They are the best!
Eric Hendrickson
It was a fantastic experience and very quickly got the bed and the deal I was looking for. This is the second time I bought a bed from the store. I will be back again for any future bed needs.
Lisa ThomasHunter
Jimmy was fabulous! Knowledgeable, friendly and kind. Best bed buying experience ever! Can’t wait for sweet dreams in my new bed!
Cherie Mahon
Chris was great. Thanks
Denise Cook
Jimmy and especially Kelly went above and beyond to help get the right mattress in a weird fit matching a half Cal King. Great service.
Sanel Babic
Friendly, patient and knowledgeable staff.
Jeff Peterson
Leandro Escobedo was extremely helpful and knowledgeable when we came in to buy a mattress. He got us just what we were looking for.
MICHAEL DYE
Very professional staff. The team member did a great job of pointing me and my wife in the right direction on selecting a new mattress.
Joe Campbell
Very helpful and knowledgeable Happy with our experience so far. Our mattress had to be ordered so I can’t comment on that yet
Nanette Thiel
Wonderful customer service! Quick checkout/payment procedure. Free delivery in 2 days!
Kristin Jebens
Salesperson took time to patiently answer all our questions and wasn't pushy. Great buying experience.
Sandy Black
Service was very good. He found us a deal on a "mattress that had been there awhile"
Lindsey Bebensee
Pete was amazing and helped us find the perfect mattress for our son at a perfect price. Thank you so much!!!
Joshua Groch
Excellent experience. Jimmy Vu was very knowledgeable guiding me to the right choice for me. And made it simple and easy
Constance Little (Connie)
The manager was just amazing! He helped us without pressuring us and made sure we got the perfect bed.
Moogoo
Nicholas was very helpful and knowledgeable. Listens to your needs and provides very reasonable solutions.
Elizabeth Gore Stanley
The guys here are wonderful to work with and never pressure the sale. They're also very helpful finding the best options for delivery. I will be back.
Randy Thames
Paul was very informative about the beds. Which was very helpful on my decision on what to buy. Very clean store and company.
Kay Sweigart
Leandro was friendly and knowledgeable about the type of mattress I was looking to buy for our daughter’s room.
Richard Blankman
Leandro is a knowledgeable salesman who keeps his word ... The free adjustable base is also an incentive for spending 499 or more ... Thank you Leandro again for your time and service.
Linda Ausfahl
James did a great job...thanks
Mike Stewart
Paul was great, I just needed a basic kids bed and Paul got me just what I needed, no over selling and focused on the customers needs. Really appreciate it.
Roger Dillon
The salesman was very good with regard to product knowledge but wasn't too pushy trying to make a hard sale.
K Z
This particular store has amazing customer service as well as some nice quality and super comfortable beds.
Rajiv Singh
Super friendly and knowledgeable.
Matthew Schlaepfer
Very helpful sales person Kimberly
BJ Potts
Walked in the store, knew what I wanted and the gentleman that helped me was the best. Made sure the purchase met my needs.
Byron McDaniel
Very clean and covid precautions are in place. The staff there was very helpful and easy to work with. I would recommend this place! No pressure, informative etc.
Debbie A. Kern
The team at the Parker location is simply amazing. I can't stresd enough how reliable, honest, and the level of folliw-through! Thank you :)
Cody Haas
Excellent service from Jared! I got a great deal on a phenomenal mattress! 5 out of 5 STARS from me!
Jaren B
Staff was exceptional, knowledgeable, friendly and respectful. No pressure. I would absolutely buy here again.
Rekha Menon
Chris was really helpful in picking the right mattress as well as ensuring timely delivery
charles russo
What a great experience. Jimmy knows his stuff and was awesome. I recommend buying a mattress from them.
Anita Huaman
Rolan D and Nick are really good salesmen and they helped me with everything and they are super nice. I recommend buying at this store, you won’t regret it!
Janna Christian
We were greeted with knowledge and guidance through our visit to the store and left satisfied with our purchase.
Mun Madi
James was super awesome. Very helpful
Eartha Stewart
Sales guy was great and professional. Not pushy and very patient.
Amber Riedmuller
We were in need of a mattress and Beth was the employee who sealed the deal. She was awesome, excellent customer service!!!!!
Mary Ryan-Fisher
Leandro was great! Very knowledgeable and never tried to oversell. Thank you!
Thomas Osborne
Jimmy was GREAT! Very helpful in selecting our new mattress!
Tony Monteferrante
Jimmy is very knowledgeable and helpful about mattresses. If you’re in the market for a new mattress, he’s the guy you need to see
Jonathan Kazmeroff
In and out with a purpose, two guys on a sunday and regardless of how many customers came in, progress was made on every present customers needs. Will return for future purchases!
Brayden Lynn
Great customer service and ask for Jimmy, he will take care of you and get you what you need! Very nice
Erika Pope
They were very helpful and great to work with yesterday!
Lindly Otte
Great help and no pressure. Got in and out of there now n less than 30 min
j m
Was very well taken care of! Leandro was wonderful to deal with! Great customer service as well!!
Jodi
I got a great deal and the service was excellent. Would definitely buy there again.
Mike Bent
Outstanding attention and listening to my needs. Very kind and professional. Highly recommend.
Brittany Jones
Gave us a great deal, and very happy with our purchase.
Lowry Peacock
Great customer service and help finding what we were looking for quickly and for a great price.
The Scypherix
The staff was very helpful, and knowledgeable about the products. Had a pleasant experience.
Matthew Pastore
Great experience. Kelly was fantastic to work with
Lisa LaPaglia
Dean was awesome! Very helpful and positive experience overall.
Keith Knight
Great and helpful staff. I was able to find the right bed quickly and painlessly.
Eli Bruce
Leondro was very nice and helpful. Great salesman
Marty Mace
Super friendly, great prices and very helpful
Jon Shinnick
Great service!
David Marquez
So far so good. I got a great deal on a mattress set
trevor Greenlee
Good selection, easy process, Austin was cool, got it done fast. Couldn’t be happier
Steve Smith
Very helpful!
Keith Walkup
Chris did a fantastic job setting up my bed
Hadley Matthews
Very wonderful workers. Helped work with all my needs.
Mark Labriola
Excellent customer service
Laura Pickford
Great service and attention to our needs! Reno was great and very informative
Daniel Gutierrez
Very pleasant people. very helpful and make the process very simple and easy
Jason Brown
Mattress shopping is only slightly less horrible than car shopping... This place sucks less than most mattress shops.
Ann bearday
Quick deal and Collin was great!
Mary Jane farlett
Ok service but delivery boys were not trained well. Not very professional.
Ashish Paudyal
Austin is the man!! Hooked us up with a great deal!!
Vanessa Autrey
There were fast, knowledgeable, and very accommodating.
Chris Garland
Great deals and super comfortable. Thanks
Robert Barenberg
Very friendly with great prices.
Tagg Oliver
Chris called and solved my problems. What a guy!
Graham
Good variety and customer service. but wait for the good deal .
Dustin Watry
Super helpful, super quick in and out. And very friendly!
Dustin Lewis
Friendly and courteous sales staff.
Kathy Nitta
Very helpful in many ways.
Brandon Clapp
Had what we needed and same day delivery.
Laura Cantalamessa
Jimmy, was knowledgeable and helpful. Thank you.
Jamie Tafoya
We went to the new location at Parker and Cottonwood.
Paul le Hardy
Good deal on a mattress!
Logan Reed
It was fast and easy simple
Brett Pickford
Knowledgeable sales staff.
Brittany Wilbraham
Chris gave me the best service I received at any of the four places I looked at for a new mattress. He took the time and explained everything to me that no other store had. I honestly wasn’t planning to purchase that day and probably would have walked in and out like the other stores not knowing what I wanted. Would definitely recommend mattress firm over any other mattress store!
Amanda F
The staff here are great and James was incredibly helpful. He made narrowing down our choice so much easier. Keeping us away from things we didn’t like and helping us narrow down our choice. We didn’t feel rushed or pushed into anything which made the process so much easier! I rarely walk out of a store spending large amounts of money smiling and laughing but we did today. Thanks for a great experience!
Erich Rogers
My wife injured her back and was looking for a new mattress to help in recovery. We went to Mattress Firm and spoke with Vince and the experience couldn't have been better. Vince was very knowledgeable about the products and features and also related his experiences with the products. He made an excellent recommendation and we were set up with the product and delivery in little over an hour. Admittedly, this was not the least expensive purchase I've ever made for a bed but, I will say that I think it's probably far and away the best. Bottom line is my wife is happy and so I'm happy.
Jim Gromelski
Chris, the store manager and sales person this evening, was extremely knowledgeable and helpful in making the right choice. I highly recommend this store for the quality of its product and the courtesy of the personnel. Jim Gromelski
Paul Innes
Thank you Sam for taking good care of me.
Christine LEWIS
This was the best matress buying experience I have ever had. CHRIS listened to us and we found the best matress within our budget.
Jeremy Lane
Al Stoltz
Connor Phippen
Tammy Mabry (TAMMYM)
Mark M