Reviews of Mattress Firm Dorchester. (Mattress Store) in Denver (Colorado).
Mattress Firm Dorchester
9305 Dorchester St Suite 102, Highlands Ranch, CO 80129, United States
Description
Information of Mattress Firm Dorchester, Mattress store in Denver (Colorado)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Dorchester
Sunday
10 am–8 pm
Monday
9 am–9 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
Reviews of Mattress Firm Dorchester
Rebekah Bunting
We’ve been needing a new mattress for some time, decided to just stop in at the Highlands Ranch store just to look. We were warmly greeted by John. He went above and beyond helping us pick out what suited both my husband and I. He was extremely knowledgeable about all the brands and never tried to sell us anything. Just gave us facts and honest opinions. Answered all my questions and never made me feel stupid that I didn’t know much about mattresses. The store closed at 6 and he assured us it was no big deal and helped us pick out the perfect set up. He kept thanking us for OUR patients even though we kept him 40 min past his time to close the store. We never felt pressured or he like he was in a hurry to get out of the store. Never thought I’d say this but it was a very enjoyable experience. Thank you John!
Traci Pohlenz
Hands down the best customer service I've had in years. Michael was awesome in helping me select a bed and getting delivery set up. Delivery by Hasan perfect. He and additional delivery person were friendly and set up the bed quickly. These guys know how to take care of the customer!! Thank you 😊 …
Linda Sander
I was at the Nebraska State Fair and stopped to inquire about the adjustable bed frame. The sales person was very friendly and was the North District manager from Florida. I explained to HER several times that at this time I would NOT be punching the bed. I had just lost my husband and did not have any idea what my new income would be a month. We talked about mattress also. The sales person offered to give me several discounts as was first day of Fair and also Labor Day holiday specials. The sales person said only way be give a dollar amount for the frame,mattress,sheets and was to write it all up as a order and to see if I qualify for the interest free special. I gave HER ALL my information and SHE wrote up as a order. One week later I received a large box with sheets and pillows. I DID NOT AGREE TO BUY anything . Checking further I found out the sales lady sent my order in ,I did NOT agree to purchase at this time. I am now canceling a order that I did NOT place. This a lesson to everyone to be caution about talking to sales people at out -of -stores sales, John at the Denver store was helpful to me with this problem.
I would like to say that Highlands Ranch ,Co store was most helpful to me in handling this problem. John explained to me how a out-of-store sales person has different sales approach to handling customers. I would recommend anyone to buy from the
Highlands Ranch, Co Mattress Firm Store and talk to John
Karen Johnson
John at my local Mattress Firm store in Highlands Ranch was very helpful. I got exactly what I wanted and it was delivered within two days. Torry and his partner made the delivery and kept me informed as to when they would arrive. Thery were very friendly and helpful in switching my new purchases between rooms. All in all, it was an easy satisfactory experience.
Arianna Sigurdson
Rick helped me to purchase my new mattress and was very helpful and professional. He was able to show me which other mattresses I might like based on the ones I had mentioned liking. Overall very pleased with the customer service here!
Scott Coons
Rick was very cooperative, pulled out a mattress for me to try and I liked it right away. He then showed me a couple options for a base and suggested one that would work best for my situation. Then to top it if I saved half on each mattress so it was like getting a 2 for 1!
Diana Dunn
Friendly, knowledgeable, and very patient. We came in over a month ago and then came back and he explained everything again. When we left he didn't pressure us to buy. He told us to take our time. I liked that it wasn't pressured that we need to buy now or the price would change.
Dawn Swadley
Rick was very knowledgeable. I was coming off a 12 year Sleep Number mattress. I told him what I liked about Sleep Number and he guided me to 4 options. I ended up going with the first one he suggested. Very low pressure sales. I would definitely go back.
Sonjia Rush
We are super happy we stopped in here today! They are so friendly, patient, and incredibly helpful as we tried out many different mattresses. Highly recommend this specific store for all your bedding needs!!
Nick Fletcher
Top notch customer service, specifically have to give a credit to Rick Lamutt.
There was a system glitch with shipping my order. Everything was initially setup correctly but upon rescheduling the delivery, the system got confused between my old address (used for credit card billing purposes) and my new address that I just moved to. It was another store’s problem but he stepped in and helped solve the issue while the other store was inundated. He covered the cost of the delivery reschedule, got it done quickly, and followed up to make sure everything went alright. Nice guy, obviously cares about doing good work. I’ll be back when we finish the basement bedroom and need another mattress.
Littleton family The Gemmy collector
We have bought 4 mattresses over last 2 years. Could not be happier with quality, selection and service. We tried mattresses from
Sams previously that although highly rated were garbage and we threw them away after a few days. Give them a chance talk then about what you need they will find something that works.
Kelly Hardman
Tom was a pure delight to work with today! Even through some technical issues I was so happy to get a quality pillow and and enjoyable encounter with a precious musical soul. I'll be back, Looking for Trouble 🎶 😎 …
Raymond Propst
Rick helped me tremendously, he made sure the comfort I needed was priority! He informed me about the Black Friday specials. Very knowledgeable and loves his job.
John Yueh
Rick is an incredibly professional and friendly and sales person, made it very efficient and actually fun. Shopping for a mattress typically is not something that I think is a miserable experience!
Bernard Olshausen
Wonderful sales technician, Rick. He scoured lots of data to find multiple unexpected discounts, and was extremely knowledgable and pleasant to work with. Very satisfied!
Joel Brian Erickson
Salesman made us priority. Did not have mattress in stock but was able to direct us to the store that did. Salesman was polite, engaged, and willing to help us
Christina Brondum
Service was great! Rick was very friendly, informative, and knowledgeable. We felt very confident in our purchase when we left. Keep up the great work and the great attitude!
Priscilla Wohl
Professional and knowledgeable staff, helped us pick out the appropriate bed for our needs. Easy, positive experience.
PJ Miserie
The only place to buy a mattress or two.
We spent a good part of the weekend shopping for mattresses. Looking to buy and an expensive one for a room that’s barely used. Most stores greeted us, then pointed us to the cheapest one and effectively walked away. Every story went into certainly answered all of our questions but we had to chase them. The store was the only one that stayed with us the entire time listened to the need and presented their least expensive mattresses. Not really trying to upsell us or anything. Rather flipping over pulling out mattresses and letting us lie down on them over and over again without a complaint. Michael was attentive, understanding, with virtually no pressure. We ended up buying two upgraded mattresses and Have no regrets. Not to mention had to be one of the best sales experiences from the time we walked in the door to the time the delivery guys took away the old mattresses. Looking for a mattress go see Michael five stars you won’t be disappointed. Thanks guys for doing such an amazing job.
SUSAN YOKE
I knew what I wanted but I was given even more information to help me finalize my purchase. No pressure just real helpful. I can’t wait to sleep on my new mattress
Jon Lough
Rick did a fantastic job walking us through the different options and helping us pick the perfect mattress. He is very knowledgeable about the products on the showroom and gave great input when needed.
Sue Conolly
Our salesman was very knowledgeable and didn't pressure us into buying any particular mattress. He didn't hover and intuitively knew when to give us time to talk.
aathilingam sivalingam
Rick was very friendly and helpful. He was able to give me a better deal than the one I saw online for serta mattress.
Tommy B
Rick took great care of us. He puts the customer first no matter what. I couldn’t be happier to order from this Mattess Firm and Rick!
debbie ganoe
Thank you Rick for all you did for us. We appreciate all your feedback to help us make a decision on a new mattress. Looking forward to sleeping on it Monday night!
Zach Ostravich
Rick was great. Helped me find the best mattress and frame for me and for a great price!
Glenn Harm
We worked with Michael, and he was great! We were shown several options, and had the features of different mattresses explained thoroughly. Very happy with the whole experience. A bonus was Mattress Firm offering a military discount for my wife's service!
Karissa Martinez
Micheal is amazing and super helpful. We have come here twice for our mattress needs and have had excellent service every time.
David Ems
Absolutely the best experience! Finding Rick was like finding best Mattress guy in Denver!!
Pearl Meeks
Michael , the man who assisted us, my son and me, was awesome. We came I. Looking for a memory foam mattress and an adjustable bed frame. I had a limited budget. Michael was patient and understanding my needs. As a very senior person, I have physical limitations , Michael gave me his undivided attention helping me to make the right decision for my needs. We were very pleased with the mattress and frame and the price. I am looking forward to receiving the items we purchased. We are happy that we came to Mattress Firm on Sunday at the right time. It worked out well.
Zach Engesser
Rick was super helpful and answered all of our questions and then some. I would highly recommend this crew!
Wanda Wilson
We had a fabulous experience at Mattress Firm. Michael was an excellent resource to help
us select the mattress that would be just right for our needs. He was very informative and knew tons of details about each type of mattress and all the variations that would impact our sleep. He never rushed us and encouraged us to take some time to really feel the mattresses that we tried out. He was very careful about all the correct safety practices while we were there. He offered us water and gave us resources to call if we had any questions after we left. He was also a great resource on delivery day when we had an issue. He quickly took care of it. We highly recommend Michael at Mattress Firm if you’re seriously looking for the right mattress for you. Thanks, Michael!
Andrea Buechel
Micheal was a tremendous help in assisting me pick out a frame for the mattress I purchased. He was so polite, and remembered us from when we purchased the mattress. I highly recommend this location for any of your mattress needs!
Philip Gageman
Michael was simply the best!!
He walked me through not only the options to choose from but took all the time needed to feel great about my new TEMPURPEDIC mattress!!
Thank you Michael!
Mikey Joon Kim
It is good place to buy any mattresses
It is free delivery
Micheal is the best person to ask any questions
I was pleasure
MG S
Michael was informative helping my husband and I with our bed and adjustable frame purchase. We went to another mattress company and they didn't help us differentiate and find the right bed for us. Micharl gave us great service and attention.
Josh went above and beyond and worked late to make sure an adjustable bed frame was perfect for my elderly mom. He was thorough and called me back and kept me updated up to the time the bed frame was delivered. Josh is an exceptional sales associate.
Both Josh and Michael work together well and both answered my questions if one was not at the store. When the store was busy, they would call back and gave amazing service. Would highly recommend Josh and Michael at the Highlands Ranch Mattress Firm.
Allison Stewart
Michael helped me find a guest room queen bed. Very friendly. Not pushy at all. In fact, as soon as I said “guest room” he suggested we look at mattresses on sale to save me money.
He was very thorough and explained everything. And definitely found me the best options and best price.
Florene Moore
Tommy was our salesperson. He took his time with us answering all our questions. One thing we like is Tommy was not high pressure. He explained the differences in each mattress we looked at also.
Kevin Pochocki
Even though Michael was busy helping another customer when my wife and I entered he acknowledged us. He was friendly, attentive and helpful and not pushy whatsoever. I had a pleasant experience buying my mattress here and would recommend him and this location to anyone looking for a mattress.
Carol Steinsiek
We went in to find a waterproof bed liner. When they didn’t have anything in store that meant our needs, Dale and Paul went on line to research and find a perfect fit for our needs. Then he arranged to have the liner shipped directly to our home. Outstanding customer service! Thanks!
Sherri Almond
Michael worked with us to find the perfect mattress. He didn’t try to upsell us and explained pros and cons of various mattress. Very pleased.
Ri M
Great service and were very knowledgeable. They were able to figure out what my older mattress would be comparable to and gave us a great deal. I would definitely refer friends and family to go see them. And plan on returning myself when our other mattresses need to be replaced.
Delia Pendergrass
Outstanding experience for matress shopping! Michael promptly greeted us, determined our needs, showed us options and comfort levels. He allowed us to make our decision with no pressure. He guided us through the options and found the best value for us and set up our delivery. Thanks!!
Scott Adams
Very friendly and knowledgeable staff. Mike and CJ made, what was proving to be a difficult decision a lot easier. We told them what we were looking for in a mattress and they we able to recommend the perfect mattress and explain why it would be a great fit. CJ even told us about their price matching policy and went one step further and matched the sale price of a competitor without us having to ask for it. We walked out of the store paying $200 less than the marked price including tax, delivery and haul away of our last mattress. We couldn't be happier with our experience. Thanks guys.
Jeanne Adams
Josh was fantastic! taking hours to explain to me and my husband all the key points of what to look for in a mattress. We had pretty much decided we needed the extra firm beauty-rest Pressure Smart but Josh wanted to make sure we took into consideration all of our aches and pains. We did buy the Beauty Rest Pressure Smart. This branch is the only one that had this mattress in stock for us to try out. We are very excited to get it and begin getting a really good night's sleep.
John Slocum
The customer representative at the store was extremely helpful. The process was quick and I appreciated his knowledge. This is the third mattress I have bought from this store. I recommend them.
Trent Rinker
It was so nice to work with Josh who was so knowledgeable. Even though we thought we knew what we wanted he smoothly moved us from bed to bed making sure the time we spent there was comfortable and we chose correctly. It can be hard to lay in beds at this time in our world and he made it very easy. I would recommend his store and Mattress Firm to anyone.
Kevin Wagstaff
I dreaded the mattress shopping experience so I came in to this not wanting to buy anything. This was our first stop and James right away was helpful and not pushy. He gave us great information, and distance for my wife and I to discuss, but was there when we needed explanation for the 24th time on which bed was memory foam or coils. We ended up buying a bed that day so I'll update once we experience it and the delivery/potential exchange policy. Overall great experience.
matrix Brown
Went in to buy a twin mattress for my grandson. He was able to try out a couple of foam mattress options. The one he liked was 50 percent off and would be delivered right to the house. We were in and out in less than 20 minutes. Very happy with the service we received.
Chris John
My wife and were looking for a new bed set and planned to visit a number of mattress stores to compare products and prices. We went here first and were greeted by James who was very helpful. We ended up purchasing a nice queen set here that was delivered quickly just a few days later as promised. James was great and the delivery people were fine as well. We never did go to any other stores.
Maureen Padilla
Josh and Mike were a great help finding a new mattress. Their many years of experience help guide us the the perfect mattress.
Kellie Hunter (KellBell)
My Boyfriend and I went in tonight to look for a mattress. When we first walked in we were immediately greeted by James. He was very informative and made sure he understood our needs for our new bed. After asking a couple of questions about what we were looking for he showed us some options. As we tested the Mattresses out he didn’t bothered us while we took our time trying out several of them. Once we found what we liked he made sure that’s what we would be happy with. We had some questions and he answered all of them. He was not pushy on making sales. We would definitely recommend our friends and family to go see James at the Highlands Ranch location.
Denise OBrien
Had a great experience. I expected salespeople to be aggressive, especially in this environment. But instead, the salespeople were very nice, charming and extremely helpful. We ended up talking about quite a few (non bed related) things that were funny and insightful. Apart from that, the bed was at the price point I wanted and the process was quick and easy. Highly recommend
Jon Snow
It was a terrific! Day to buy a new mattress at Mattress Firm and the customer service was splendid! I will definitely do business with them again and I highly recommend Mattress Firm as the one good place to shop. And thank you.
Tim Chole
We had a very pleasant experience at this Mattress Firm location. Our sales person James was a wealth of information on each product and helped us make a good choice for our daughter's next mattress. There wasn't any high pressure selling to make us uncomfortable. We ended up with a very nice mattress at a fair price. Great store!
Mary Kulisch
Nice selection and service. Josh Williams juggled 2-3 customers by himself and was able to keep everyone happy. Covid restrictions were handled well. After learning our needs/situation he helped us to figure out the best items/price to suit.
All The Easts
Great experience at Mattress Firm. Was looking for a mattress for my kiddo. Staff was both knowledgeable and honest about the products. No high pressure sales, but I still ended up buying a mattress because the prices and selection were better than I had expected and the customer service was great. Will definitely be going in again when I’m ready to buy a mattress for myself.
Trevor Hunter
Michael was very helpful and professional. He took the time to help me choose the right bed. He seemed like he genuinely cared. I'd definitely recommend this store to a friend.
Sandy Larson
Rick was very knowledgeable. He answered all our questions.
Christy Free
Josh and Michael were extremely accommodating and nice to work with in exchanging a damaged mattress. I was very pleased with the end result and why I’ve been shopping at Mattress Firm for years! Go see them at the Highlands Ranch store by Bed Bath and Beyond on Town Center Drive. Great prices, excellent customer service and hand sanitizer:-)
Byron Kish
Great service, knowledge, and patience while we made our decision.
Jennifer Giles
After our initial experience; we had issues with the mattress we selected and Mattress Firm only allows one exchange, so basically we are stuck with the next one regardless of if it works well for us or not. That was not explained to us when we made the purchase...we walked away with the impression that they would make sure we found the mattress that works for us no matter what.
January 2019-- I wanted to update my review because after talking with James about our mattress situation, he worked with us to resolve the situation of which I posted a 3-star review. Thank you James for your willingness to help us out and make sure we found a mattress that works for us. We greatly appreciate the level of service you provided!
4 Hole in Ones
Awesome experience. Rick the salesperson was friendly, super knowledgeable and helpful.
Warren Danos
Great people to work h and helped me solve a problem quickly. Would not go any other place to purchase a mattress. The BEST!!!
Michael Manion
Josh was very helpful with pluses and minuses of various mattresses, and knowledgeable about sleep disorders (sleep apnea), and stomach reflux, an issue important to my loved one. He was also very generous with his time guiding me through break-in procedures. Very impressed. Thx!!
Mike Croy
Michael was great. We appreciated his patience, respect for social distancing and his knowledge of the various products. We were very pleased with the variety of products and the price. We will certainly return when we need another mattress
Kay Schneider
James was very helpful in helping me choose a new mattress. He was able to recommend what would work best, while allowing me to try out several options in the store. I really appreciate that he was not pushy. Overall, it was an easy purchasing process and I am looking forward to a good night's sleep on the new mattress. Thank you James, for your patience and expertise.
shannon lynch
Friendly knowledgeable staff. Great products!
Sarah McCarty
Great experience overall! We were welcomed when we entered and helped throughout our entire buying experience. James was very knowledgeable about all the mattresses, boxsprings and pillows, helped with pricing, and got us in and out quickly. Would buy here again.
Lisa Havens
I had a GREAT experience today! I got a really good price on a mattress and box spring.. cant wait to move and have it delivered . Anna Boswell & Dale Warden know what they are doing, Very professional and caring. No pressure sales. Loved my experience just like I know I will Love my new bed. Happy, Happy, Happy!!
John Norris
We had a great experience at Mattress Firm working with Michael the manager. He was very detailed and patient with us talking about all the different beds, and what's best for us.
I would recommend going to The Mattress Firm store in Highlands Ranch off of Lucent.
Your Favorite Help Movers
Very helpful, great experience. Family environment, not pushy salesman. We highly recommend anyone looking for a better night sleep to visit the guys in Highlands ranch.
susannah mcbride
Michael was a great salesman! Helped us so much in choosing a mattress.
Christie Smith
I had a really good rep who basically took me through all the options and led me to purchase a great mattress at a wonderful price. I can’t think of a better experience that led just to what I needed and wanted.
Tracie Smith
Amazing customer service! Our rep was James and he was very knowledgeable with low pressure sales. Gave us the space we needed to get all the facts and gave us a really decent deal. Definitely worth checking out when mattress shopping.
Mary Hastings
Michael was great to work with. The experience of buying a mattress was easy and no time was wasted. Got the best mattress for the best price.
Kristi Weber
Great experience. Josh was helpful with my 16 year old who never had an opinion about which mattress he liked on previous trips to other stores. Delivery is only 2 days out. I would definitely use them again.
James Stanley
We just moved in from out of town and needed mattresses for our kids.Joshua patiently explained our various options, pros and cons. We feel good about the purchase we’ve made and look forward to repeat business again for our guest room!
Jana W
Josh took the time to educate us on the different mattress options and pros and cons of each. He was also up front about expected delivery dates and potential delays due to supply chain challenges.
Cathy Widmier
Josh and Michael at the Highlands Ranch location were very helpful in our mattress search. They are great at their job. Looking forward to the arrival of our new mattress and pillows.
Destiny Buerge
Josh and Michael were so amazing! Not only were they incredible helping me make my decision, they were such a blast to talk to!
At no point did I feel pressured or hovered over. That is something I can really appreciate being in sales myself.
These guys deserve all the kudos (and a raise)! I fully intend on returning in the future.
Nathan Cornish
The salesmen were so helpful and friendly. They went above and beyond to answer all of our questions to find our perfect mattress. We got a great mattress for a great price. I highly recommend this store!
Roxanne Harrington
I researched mattresses online, then went into the store. Michael listened to what I was looking for, showed me options, rung me up and had me on my way in under an hour. My bed will be Delivered and set up on Friday! can hardly stand the wait.
Mike Hipp
Just bought a fantastic bed for my mother in law from James. Bed will be delivered in one day to her new home in Las Vegas. Entire shopping experience and expert advice was first rate. Will be heading back to this store for all of our future bed purchases.
Kathleen Meyer
Michael listened to our needs and helped us select exactly the right bed. He is very knowledgeable and friendly. We highly recommend the Mattress Firm in Highlands Ranch.
Tim Steenson
John was very knowledgeable and helpful. No hard sell at all.
Erica Stegner
The sales people are knowledgable and help you understand the differences in quality. They also color code the mattresses to represent how plush or firm they are! James was very helpful and we can't wait to get our new bed!
John Smith
Michael, the Manager, was so helpful and honest about all the different mattresses and construction techniques and materials. Ended up getting exactly what we needed at the right price point. Thank You!
Kathy Libey
I bought a mattress from Mattress Firm knowing that I was getting a high quality mattress. The sales person and manager were friendly and knowledgeable. They even matched a lower price found elsewhere!!! I love my new, comfortable bed!
outdoorfr3ak
Great experience with the two guys who worked here over the Martin Luther king day sale. Customer service and product knowledge was 10/10 and they were both extremely pleasant to chat with.
jeanne schley
We purchased two mattress sets in the last two weeks from here. Joshua has been very helpful, making our experience fast and easy. They have a lot to choose from and good prices.
Susanne McGilvrey
I called the Westridge Store since it's close to us and spoke with James in regards to the Tulo Mattress. We met with him on a Sunday at the store and discussed further about the Tulo mattress. James was very knowledgeable and asked us several questions in regards to what we were looking for to meet our needs. We received the mattress within a week and we are very pleased in the decision we made. I highly recommend the Tulo mattress and even more so that you shop the Highlands Ranch Westridge location. James will meet all your needs.
Ronda Olson
These guys were wonderful to work with. We spent one day looking and came back to buy 2 weeks later. Worked with me to find the best deal. Delivery in Georgia no problem!
TifnMeg Staley
Tommy was great! Got me a discount, fast delivery and extremely professional! Thanks for all your help!
Amil Abdallah
I came in explaining my circumstances and budget and was pleasantly surprised to find two patient I individuals who went out of there way to find me the best deal they could offer. These are stressful times and it just felt comforting to be treated as a person and not just another sale. Thank you again!
Lisa Simpson
Collin was very helpful in the return of our bunkie board. He was very kind and friendly and helped us achieve our needs.
Marsha Sliter
We had a great experience with Josh Williams at the Highlands Ranch location. He was very patient with us and explained each mattress so we could make a selection.
Jim Woller
James was incredibly knowledgeable and patient with my whole family as we debated the right mattress situation. He came up with a solution that I hadn't even thought about and gave us a great deal to boot. I couldn't be happier.
Jenn Garber
James was great to work with—no pressure and he was even able to get us some discounts we weren’t expecting. This is the second mattress we’ve bought from this store, and have been very happy both times!
Yu Jane
We bought a king size mattress here. The staff is super helpful. He asked us about our sleeping habits and gave us advice to choose between. It’s overall a great experience.
Heather Nilson
Walked in with a price I wanted to spend and Michael was amazing. He found me what I was looking for at my price! Thanks so much for making it a quick and easy process!
Christine Piburn
Purchasing our daughters first big girl mattress was a very easy and enjoyable experience. Josh was very informative and helpful in helping make our decisions!
Suellen Delaney
Matthew at the Dorchester store was a pleasure to do buisness with he was very knowledgeable about the products and very helpful with my situation Thanks Matthew I'll be Back when I need another mattress
Lisa Benway
I went into mattress firm to buy my first mattress and the sales people were extremely helpful in making sure I got the mattress I was looking for while also staying in my budget! They were very nice and made my first big purchase easy and also exciting, thank you for your help. :)
Millenium Tv
This was our first visit. James was very easy to work with and we were able to find a mattress that met our needs in a short time. Recommend this store.
Jackie Chan
Josh is the BEST so helpful, friendly, and knowable about ALL the beds! We loved working with him. I am sending my whole family to him! Thank You Josh for making our lives better!!!😄 …
Royce Feagans
John was very helpful and knowledgeable.
Peatry
Staff was incredibly helpful, professional, and friendly from the moment I stepped in. I got a great deal on a mattress and I left a very happy customer. I very highly recommend this location.
Ken Baker
Tommy is a great sales representative. Asked a lot of questions and directed me to the price and comfort I wanted. Fantastic place.
Lorna Jamieson
I did my homework before going in to the location in Highlands Ranch. Part of my “homework” involved perstering Josh via questions over the phone on the 4th of July. By Sunday I had decided on two beds I wanted to “test drive”. As soon as I walked in, he knew I was the lady on the phone. He added more to what I had learned and made recommendations that were well appreciated. We were in and out of there in no time!! Thanks Josh!!
Erica Parker
Josh at Mattress Firm was great. I told him what I wanted and he pointed me in the right direction. It process was quick and easy. I couldn't be happier.
Matt Sumner
James at Mattress Firm Highlands Ranch is professional and knowledgeable about the products. He was able to help my wife and me narrow down our choices and pick the perfect mattress for us. Thank you!
Brice Hedges
Came in with intentions of just browsing since i recently moved into Colorado. The employee knew about everything in the store and about the mattresses. Got me a great deal and had an amazing personality the entire time
Lynda Chrisp
Great Service I buy all my mattresses through them and great quality as well
Paul Stanley
Got educated on mattress types; found the best one and got it set up for delivery very quickly. James did an excellent job helping us with this. Highly recommend. Thank you.
Barbara W
Michael W. was such a pleasure to work with. Very informative and helpful in making the right selection for my needs. I will highly recommend Michael and Mattress Firm to my friends. Wonderful experience!!
Kyle
Great experience at this Mattress Firm! Josh helped us quickly and got a great deal in under 30 minutes! I highly recommend this store!
scott pawlowski
Matress firm was very helpful, explained the different options, and helped us to pick a great matress. They also were able to deliver within a few days which was great!
Dane Nye
Our sales rep Michael was excellent. He was the only person in the store working and still took great care of us.
Karen Sauls
Michael and Josh at the Highlands Ranch store were wonderful! I came in to purchase a guest bed and got one at a great price with next day free delivery!
Jessica Van Vleet
Josh was very helpful when buying a mattress.
Best mattress store we have been to in awhile. Very informative while not being pushy.
Jocelyn B
Had a great experience. The process of buying a mattress here was simple and easy! Thank you Jim McCann for all your help with our mattress selection & purchase.
Sharon Howard
I've been in the store three times trying to decide on a king bed. All three times the sales person has been awesome, answering all my questions. I did check other places but came back here.
Jessica R Smith
Mike was awesome! He has helped me in the past to resolve delivery issues. Highly recommend him and h to at location.
Jacob Kesler
Great experience at this location, James was a true professional with a lot of knowledge, and helpful throughout the process. Everything from the initial meet, to delivery was exceptional. Very happy with my purchase highly recommend this location
Robin Usatch
They were very knowledgeable when we purchased the mattress. Delivery was seamless. The mattress is the most comfortable mattress we ever bought.
travis simcik
The staff at this location is very helpful and was able to give me the best price on the mattress I needed. Specifically James was very helpful finding me the right mattress.
Dan Wilson
The staff here are incredibly knowledgeable and very personal, you won't be disappointed giving them your business.
Abby Bartolotta
James was great in giving us the info we wanted without pressuring us. Found a good mattress at a competitive price and excited to see how the sleeping goes.
Colin Thorn
We had a great experience purchasing a new bed at this location. The sales staff were knowledgable and helpful and we received a great deal on Memorial Day weekend.
Gina Kirschner
Great service and very friendly sales men . Will definitely be a returning Customer.
Nichole Rairigh
James was amazing. He let my kid try out like 15 beds and he was very accommodating! Stress free and amazing. Thanks so much!
Jacob Ely
Knowledgeable staff. Josh was more than willing to accommodate my needs. I recommend going to Matress Firm for your bedding needs.
Sunking
Great customer service and very easy to find a good mattress. The salesman James was helpful and made it easy to save money and find a good mattress for me
Reid Benincasa
We were very pleased with the service received from Michael and Josh, will certainly use them again!
Katelyn Desautels
The staff is so friendly and helpful and helped me get everything I need! I will definitely come back for my next mattress purchase.
Brayden Hogan
James was very helpful and didn't pressure me into buying anything I didn't want. It was a good first mattress buying experience
Benjamin Ellerbusch
Had a great experience with Josh. He was quick to help us, very friendly, and informative. Would definitely go back!
Dave Schleisman
No high pressure, listened to the reason for us looking for a new bed, explained the differences between the various models and did not try to sell the store brand.
Ben Wagner
Staff was extremely helpful! They were able to find me a mattress I wanted in less than an hour.
Mackenzie crawford
I had a great experience mattress shopping here. The staff was very pleasant and willing to answer any questions.
Sheila Crum
Thank you Michael for helping me choose our new mattress. Good service and great price !
Ted Amidon
Great purchase experience with Joshua! Pleasant and informative for wife and me. Looking forward to the adjustable split king!
Michael Boehringer
This is our second purchase with this store over the last 7 years. After shopping around and price comparison for this purchase, we ended up back here again. They make it too easy!! You can’t afford to shop anywhere else!
V E
Very helpful customer service!
Donna Cole-Schmauder
Working over text. Very nice
Madeline LaMee
Michael was super professional and helped me get the best price on my mattress!
Robert Youngblood
John was informed, professional, friendly and helpful.
Izzy Spencer
James was incredibly helpful!!!! I was nervous about choosing the wrong mattress, but they helped me pick a mattress that helped me sleep like a baby.
Joshua Zorn
The store is well organized in both comfort preference and buget. The staff was extremely helpful in determining various features associated with various sublties of comfort.
T V
Michael and Justin helped us quickly select a mattress that met our requirements and budget.
Thank you.
Julia Roberts
Competent consultancy, excellent service, great discounts - Anna and Michael were super-friendly and professional, I'd very much recommend buying your bed there.
Robert Mauer
Great service and awesome staff. You will get great products and service at the Highlands Ranch Parkway store.
HockeyAndrew
No pressure sales. Awesome Memorial weekend deals. Definitley take a look here if you're shopping for a mattress.
Mary Ann Oswald
I was just in need of a bed frame and Michael could not have been more helpful! Quick and easy pickup and the next time I need a mattress I know where I’m going!
Amber Williams
Excellent place to shop for beds. Josh and James are awesome and they have a great selection of beds. I definatley reccomend.
Cale Keralis
Josh is the best. He was patient and very knowledgeable, and helped me select the right bed with the best support.
Fern Arroyo
Michael was very informative and spent a long time with us to make sure we were getting the right mattress! Thanks Michael!
Carrie Jesse
Great experience, no pressure just great information. Looking forward to sleeping well for the next several years on our new mattress.
Trey Gunning
I had a great experience with Denver Mattress. The sales staff and delivery was super.
Steve Lanpher
Very professional and easy to work with. Helped me with everything I needed in a quick and easy manner! Would highly recommend!
Matt McDonald
Bought a queen sized matress / box spring from these guys last year. Good experience. Patient salesman.
David Miller
Great buying experience. Quick and knowledgable service. Bought mattress and delivery. Very happy
Mark Aumen
Josh was extremely helpful and got me hooked up with a great sleep system! Very knowledgeable
K Blaufuss
Great customer service and great prices, can't wait to get our new bed!
Carmen Gali
Took time to explain the differences in mattresses. And he found me a quality matress within my budget.
Duane Meyer
Josh was great and so easy to work with. No pressure at all and very knowledgeable!
Don Henry
James was really helpful and we found the bed we wanted at a great price!
Suzanne Fey-Gaiser
Great help for my elderly mother. Informative sales person instead of pushy. Highly recommend!
Theresa Fleskes
Great customer service and products. Go in and ask for Josh- he will take good care of you!
Bobbie McDon
Great staff. I had a great nap here and ended up getting the perfect mattress.
Jeanette Mounts
Purchased bed at this location, Great service! Very helpful and knowledgeable.
Alex Lynch
Josh was excellent, low pressure sales helps me pick what I want.
Monte Moore
Very knowledgeable and fair, good products and caring service.
Ahmed Samir
Joshua was extremely helpful and easy to deal with.
zombie 13
The salesman was amazing and did very great work
Marcin Zmiejko
Great experience,
Fast, professional and effective. Definitely woiuld recommend this store
James Tveter
We had a great experience at the Highlands Ranch store in Denver Colorado.
Dana Kolla
Great customer service! Great sales!! Awesome
Location in highlands ranch
Seth Allen
Great service and prices, incredibly irritating automated customer survey phone calls for weeks afterwards.
K. Sutton
My salesman Michael was great to deal with.
Tommy Hipp
Great experience with James and Josh! Will definitely
Doug Moe
I would recommend Mattress Firm Highlands Ranch to my friends.
Angela Wenger
Excellent customer service. Selection is good.
Sean McDonnell
Very friendly, great customer service!
Big Mama B
Awesome service and great prices
Good selection
William Flatley
The salesperson was fast and not pushy
Adam Ellis
Michael was extremely helpful and friendly.
Ryan Scheich
Great experience. Excellent knowledge and customer service.
Maria Martinez
Jared and James were very knowledgeable and helpful!
Cory Cohen
Great customer service and very knowledgeable.
Daphne Prinz
Very knowledgeable and friendly.
peter linn
This was a quick and painless visit. Very much reccomend.
J Merwede
Great customer service and fair pricing.
Abby Beeson
Excellent customer service and good deals
Nick Miller
Nice staff, knowledgeable, worked with our schedule.
Sharon Combs
Very easy to work with and fast service.
Channing Hurst
Very knowledge and fast!
Jo Placke
Excellent choices and quick knowledgeable service
Toni Jo Cothran
Great customer swrvice...no pressure!
Connor Hagen
Awesome service and incredibly friendly!
Mark Stephens
Great knowledge and customer service!
Amanda Rooney
The experience was very quick.
Barbara Bernardo
Great customer Service!
Mark Brown
Good experience. Friendly help.
Meaghan Leonard
Great experience, very helpful
Michele F
Awesome customer service!
John Thiessen
Great customer service.
James Job
Had what I needed and no pressure.
Linda Allis
Wonderful help and information!!
Erin Skelton
Friendly and helpful!
Jett Jacoby
Great store!
Jimmy Kinley
Best customer service experience I have had anywhere in years! Competitive prices as well.
Patrick Dean
Rick was very knowledgeable about their product lines and helped direct us to the right product based on our needs.
Michael Paschky
No pressure sale. And knowledgeable associate
Steve Coffin
Great experience. Easy. Friendly. Straight-forward.
Kelly Schulthies
Sergio Ortiz
Tom Schickel