Reviews of Mattress Firm Clearance Center Broad Street. (Mattress Store) in Columbia (South Carolina).
Mattress Firm Clearance Center Broad Street
1285 Broad St Suite 1, Sumter, SC 29150, United States
Description
Information of Mattress Firm Clearance Center Broad Street, Mattress store in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Clearance Center Broad Street
Sunday
10 am–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
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Reviews of Mattress Firm Clearance Center Broad Street
Julie Walker
Ms. Kim is the best. I came in to the store to look and test out mattresses to buy. She listened and took the time to show me all the mattresses based off of what I liked. She was so amazing I made a purchase and could not be more pleased. The customer service that Kim provided went over and above and I highly recommend speaking with her if you are in need of a new mattress
Shirley Flack
Kim was knowledgeable about the mattress industry. She was patient and answered all of our questions. I like Mattress Firm’s confidence in their products and their trial period on mattresses (try it out for 21 days). I will definitely shop with them for future needs.
Tina Washington
Ms. Draper was very professional with her delivery about the products. And because of this I decided to purchase the quality products that she offered. I would highly recommend her and Mattress World to my friends and family.
Edie Varn
We were looking for king mattresses, box springs and bed frames for a rental home in Waynesville, NC. I was very convenient to go to our local store in Sumter and purchase and set up delivery for our home in Waynesville. Awesome customer service!
Brenda Wade
I went into the Sumter Mattress Firm location expecting that I wouldn’t be able to afford a purchase. James worked hard to help find me a great deal that worked for my budget. This was a great shopping experience.
Ashy Stargazer
Clean, lovely and accommodating staff! Spoke with keke absolutely amazing gave me time to look around and was right there if I had any questions
Justin Patterson
Josh "Seth" Allen was awesome! He approached us with knowledge, experience, and was not pushy. He gave us many options and was able to find what was right for how we slept. He was able to work with our budget and set up delivery as soon as available. I would definitely recommend the store and his service. We had a great experience visiting and working with Seth!
Jennifer Mcleod
Danielle gave me the best customer service today. The ease of the whole buying a new matress experience today was hands down the best I have ever experienced.
Pat Holland
Kee kee oh my god she was so awesome and very patient and kind to talk to l didn’t want to hang up absolutely fun to talk to l hope to talk one day to her again
Debra Weaver
Danielle in the store was great with helping out with our needs for a good mattress...the delivery guys who delivered our first mattress and now our replacement mattress are great guys ...very polite, respectful ..keep up the great work guys
Keasha Grant
Kim was knowledgeable about the different brands of mattresses available in Mattressfirm. She was patient as I went through those that I was interested in to narrow down my selection. I also didn't feel pressured to make a purchase on the spot, even though I did purchase from here :-)
Virginia Mcintosh
I have been buying furniture from Brown Furniture ever since the store open! I give them a five star rating because they deserve it best furniture store in town!
Ashli Generette
Kim was great and helped me get exactly what I wanted. Can’t wait until my new bed and adjustable base to arrive.
Camille Beasley
Rosetta was very knowledgeable, kind, and made my shopping experience enjoyable. I highly recommend her!
Kahlil Pendleton
Danielle was very helpful picking out a mattress today and got THE deal for me since I’m new at living on my own. Really appreciated the hospitality and professionalism she provided during my visit!
Stephen Stowe
Our service rep was just a joy to work with. She was very knowledgeable, friendly and funny. We found a great deal on a mattress win the perfect firmness
cleveland brasington
Store was awesome. From the time we walked in the staff was friendly and ensured we were well informed of what was available and helped to guide us in the direction we were looking for. Seth the store manager was patient and understanding as we made up our mind on the direction we wanted to go. A lot of great options and price range…this was my first experience with and actual mattress store but definitely will not be my last.
Brian Rabon
Great service. Rosetta was amazing. Took care of our needs. Was very friendly and professional.
Dana Lane
Kim did an amazing job helping me picking out my perfect mattress. She is very knowledgeable about each product and asks all the right questions to make sure you get the mattress that best suits your needs. She’s definitely the person to ask for when you walk in the door.
Vicki Winfield
Great service. Kim is knowledgeable and professional all while being friendly. Great prices.
michael Vigliotti
I was so impressed by the way your sales manager treated me while I was in search for a new bed. I had 3 spinal surgeries in the last 2 years and my old bed was causing me a bit of pain, so it was necessary that I found a bed that didn't cause me anymore pain. Seth asked me a lot of questions about my sleep habits and and then recommend a few different choices and explained what the effect each bed would have. I tried a few and they were comfortable until the last one he showed me was like lying on a cloud. I fell in love with the serta hybrid and Seth started pushing some buttons and the head started to raise and then th foot. I couldn't believe how much the adjustable base made on my back. I've had the bed now for 3 weeks and no more back spasms. I can't thank Seth enough for what he has done for me and my back pain..... no more spasms or neck pain. I never realized how much difference a quality bed could make. Seth, thank you very much!!!!
Larry Timms
Great price great sales rep KiKi very knowledgeable about the product could not ask for a better experience.
Kathy Ortiz
I needed a mattress that was in stock and ready to go. They were fast and accommodating!
kayla floyd
Seth was great! Showed me lots of options, accepted my very firm decision-making, and made the financial aspect of purchasing a bed super easy. He was very friendly, reasonable, and I honestly had a FANTASTIC time during my experience there! Can't wait for my new bed to get delivered 😁 …
Dwight Coleman
Our salesman Seth was very polite and easy to talk to without being pushy or rushing us to purchase a mattress. He showed us all of the options available and allowed us to test each mattress that we thought would work best for our needs. I felt very good about the choice we made.
D Nesmith
Seth, was amazing! Upon entering the store, he greeted my sisters and I, and asked how could he help us? We expressed we were in need of a CA King. Seth, showed & explained the features of the mattress, we tried it out & were quite pleased. It was so refreshing to shop with Seth. He was very kind, knowledgeable, and had such a great sense of humor. My sisters and I were so very pleased with our shopping experience.
Sean West
Just moved to the Sumter area for work and was in need of new bed. A friend recommended me to Mattress Firm of Sumter and it was a great choice. Seth walked me around and helped me find the right fit for me since I have back issues. Lots of jokes and all around good conversation with Seth and I truly enjoyed my experience. I will definitely be returning for future needs and would 100% recommend the Mattress Firm of Sumter team in the future.
Kathy Qualtrough
Went out in the rain to look at mattresses. Ours is old and cheap. We have body aches every morning. First stop was the store that we got our original mattress from. Prices were good but the product was not. Then we came to Mattress Firm. We were greeted by Seth. He helped us find a mattress that we both liked. He wasn’t pushy at all! It was fun to try the different mattresses and kid around. We ended up with a super deal and met a new friend. Thanks for the time and attention Seth! We are looking forward to getting our new bed!
Andrea Blue
My kids love there new beds. The softness and feel and ask for more. Will buy again. Thank you
Bridget Brown-Martino
Great. Mattress Sale
There is a door buster and King for the price of a queen sale at Mattress Firm. If you are looking for a new mattress, the employees are well informed and helpful.
I am really excited about our new hybrid mattress!!
Mary Williams
Kim was the best! She helped find the best mattress for my back pain and saved me some Pennie’s. I can hardly wait til it’s delivered.
Helen Rich
Seth was SO AWESOME! He made the shopping experience an adventure, putting my mind at ease when choosing the mattress I needed. He explained the process of pros/cons when it came to the “you get what you pay for” mentality and when he had you “try on” the product, it made since. I REALLY enjoyed working with him and Ms. Kim...THEY ROCKED!!
Barbara Coles
This is my 4th purchase with Mattress Firm. Two in Peekskill, , NY and 2 in Sumter, SC. My last two purchases were in Sumter and Seth Allen, the store manager made it a pleasurable experience both times. He is professional, knowledgeable and has outstanding customer service skills. With his assistance, I purchased quality mattresses at affordable prices you can’t beat anywhere. This is the main reason I keep coming back to Mattress Firm! I am a satisfied customer!
Barbara C.
Sherri Baker
I was very pleased with my experience at Mattress Firm in Sumter. Seth was friendly and very accommodating with my purchase. He certainly was impressive with his knowledge of all the products. He was easy going and never pressured me into a sale. Thanks Seth for making me a very happy customer! I absolutely love the new mattress!
tisha daniels
Mattress Firm of Sumter’s customer service is beyond reproach. They assisted me with a warranty issue and did not hesitate in replacing my mattress. Outstanding staff! Thanks Mattress Firm!
Juan Leon
Appreciate being taken to several mattresses brands and styles before coming to a conclusion. The sales person was courteous and patient with us, making sure that we try each one until there was a process of elimination, leading to a final pick. More will be said after delivery, and use of the mattress for about two weeks or so. This so far, was a very good shopping experience!
Jason Loera
Kim was great and patient as we shopped for a new mattress!
Dawn Ard
Rosetta, the employee there was very helpful and kind. She was also courteous.
Susan French
Absolutely loved our experience here! We were more knowledgeable about what type mattress that would best fit our needs. Seth was the best at his job!! No pressure to buy at all, and was very friendly. He made the experience so much easier for us. Thanks Seth we have sent quite a few people your way since our experience! Definitely not disappointed!!!
Leeyt561 “Lee Me Lone!!”
Seth Allen at Mattress Firm on Broad Street, Sumter is the most amazing customer service representative!! He is definitely a 5 star, 11/10 manager!!! For anyone in the area that is in need of a new mattress, please stop by Mattress Firm and ask for Seth Allen!
Frankie Iannone (Franklyn)
Kim Story was amazing and a pleasure to work with. I highly recommend seeing her personally. She really worked with me to get me on a mattress I loved and that I could afford. Thank you Kim!!! 🙏 …
Sharon Colclough
Very professional and knowledgeable. Got me to the right level of comfort
Kara Stockwell
Had a great experience purchasing my first mattress! They answered all my questions and helped me find the best deal. There’s an additional 10% off for military, so that was nice. When they delivered it was brought to my house on a red carpet! The customer service was great and left a lasting impression. I recommended this store my boyfriend and he purchased a mattress as well! Great experiences both times. Definitely recommend!
Robin Anderson
Went in the store today with my Daughter who had just recently purchased from there as well. She was pleased with the service and loves her new bed. Seth was awesome to deal with. Very professional, informative, and patient. They have great deals and something for every budget. Thank you Seth!
Lucy
Wow, I love the shop and the customer service. I tried the mattress before buying it 😅. They have everything you need for your comfort to sleep. Their prices are affordable. I definitely recommend it. I had a big deal 😍😍😍😍😍.
Kim, you are the best because you help me to get what I wanted. 💃🏾💃🏾💃🏾💃🏾💃🏾💃🏾💃🏾💃🏾💃🏾 …
keondra leke
Great service. We arrived 30 minutes before closing just to pop in and try some out but Kim didn't mind staying over and showing us around so we could make our purchase that night.
James Will
Great experience, Seth was the man! Seth was very knowledgeable, gave us lots of options to choose from and he assisted us in finding exactly what we wanted. 10/10 recommend getting your next bed from Seth!
Yolanda Weathers
Kim Story is great to work with. Her friendliness and patience made all the difference in our mattress purchase…thanks again Kim!!
Crystal M
The lady was very kind and helpful. She was kind to me and my one year old I had to drag along. She showed me a lot of mattresses and listened to me. I do feel like you could get these mattresses cheaper elsewhere. But I had my baby and I just had to get it done and didn't feel like going looking all over, or going to Florence or Columbia. I even saw them for cheaper on their website so that was disheartening. But I did get a free adjustable bed I never would have had, or invested in, otherwise. So I would say, do research before. They are very informative and kind but they are salespeople so be informed before you go.
Havent gotten the mattresses yet, I'll update then.
Krissy Kent
We had an incredible experience at Mattress Firm in Sumter! James made the whole buying experience simple, easy, and so quick. He was very knowledgeable and was willing to cater to our needs and budget. We will definitely buy from this store again.
Deborah Formosa
I bought a queen sized Beauty Rest matress medium firm I love it I got the metal platform for it. I was surprised how easy it was to.put together 5 min. I am very happy with my new bed. My back does not hurt when I wake up in the morning. I ordered 2 twin and 1 full sized matresses with the metal platform for them that's how pleased I was with my first purchace. The people their are very friendly and helpful I 100% recommend them.
Kristen Gibbins
Seth is fantastic! He is very knowledgeable and helped us find the right mattress to fit our needs. We are very pleased and look forward to better sleep.
Erica Beckham
You can be sure you're being cared about here! I did not have the chance to go inside of the store, however I was sitting in the parking lot in front of the store for a little while. One of the employees saw me with my head down and my car running (I was reading on my phone) and came out to check on me! Even though it startled me I will be forever grateful that someone took the time out of their day to make sure nothing was wrong. Keep the guys working in this facility around, they actually care about people.
Rachel Hodge
Very pleasant experience. Seth Allen waited on us and showed us all the mattresses that were available and explained the adjustable bed frames (of course we ended up with the best one) and also the bed bundle of accessories. Would buy from Mattress Firm again!
Renee Lajeunesse
Super impressed with the Sumter location. We went to multiple furniture stores and this was by far the best customer service. James did a great job staying happy with us as we laid on EVERY mattress they had and he even gave us demonstrations of the springs! Very excited to sleep on our new mattress!
Annie Reebel
This is a GREAT store, with GREAT mattresses to choose from - and at AMAZING PRICES! I just visited this store less than 2 hours ago, and it was the most relaxing (no pun intended) experience I think I have ever had in purchasing an item like this. Seth was really very informative, but not pushy. I would HIGHLY recommend this store, and Seth to you - their prices really are very competitive, and the quality of the mattresses is there as well. They are having a wonderful sale in honor of 4th of July, check it out - you won't regret it.
phillip Reed
Seth was very knowledgeable and helpful.
He was very honest and knew his stuff regarding every mattress in the store. He didn’t try to promote anything that was outside of our sleep requirements.
Chyla Armour
First time mattress buyer here and had the most wonderful experience. Jennifer and James were both very welcoming; and James was so patient with us. Showing us around the store, as well as letting us know about the different types of mattresses and comfort levels.
The deals this weekend were amazing and cannot wait to receive our bed monday morning.
Megan Rice
When we went in on Sunday, we were originally just price checking. James worked really hard to find us the right mattress and explained everything for us to understand the different types. Next thing we know, we're talking about financing! James gave us a heck of a deal that I really just don't think we could have gotten anywhere else. He really went above and beyond my expectations to sell us everything we needed for the upgrade, from warranties to pillows! He made sure I tried every pillow they had to make sure I had the right one for me! All in all, I'm really impressed with Mattress Firm. They delivered everything today and the two guys were absolutely fantastic and super polite. They made sure everything was set up for us and had no problem taking the old mattresses away! Thank you James!
Sean Baughman
Was a great experience. The associate was very helpful and pleasant.
Mr. Penguins
The store manager Seth served our military family amazingly. He was very understanding of what our family wanted for a new bed and took great care of us when we finally made the purchase. He also threw in a free pillow I wanted!
Thanks Seth!
5/5 stars for sure
From TJ
Sarah Zamminer
We went to mattress firm today at the Sumter, SC location. We were wanting to upgrade our mattress but we weren't sure we could afford to walk out with one today and we were planning on waiting until we got our taxes back. As soon as we walked in, we were greeted by James. He was so nice and helpful and even offered our two year old a water and a snack while we shopped around. He was patient with my husband and I as we laid on 5 or 6 mattresses. We even started back at the beginning and narrowed them down on by one until we found the right one for us and he didn't show an ounce of irritation towards us. He knew a lot about every mattress we tried and he was able to answer all my questions. And believe me I had a ton of them. When it came to finance options, he broke them down for us and gave us several different quotes so we could find the payment plan that worked for us. And most importantly he made us feel comfortable and was an absolute delight to work with. Needless to say my husband and I walked out with a new mattress set to be relieved this coming Friday. We are so happy with James' customer service we will be coming back to mattress firm when we update our guest room. I HIGHLY recommend James at mattress firm in Sumter if you are looking to buy a new mattress.
If you see this James, the Zamminers really appreciated your help and patients today!
mikej768680
Staff was very professional and knowledgeable. Would recommend shopping here.
Chris Johnson
So I looked all over Sumter for a mattress and this was the only store that had quality good mattresses in stock. They were also cost friendly and Kim was very helpful when It came to getting it home. Definitely would recommend shopping there.
Mei Lin Boykin, MA, LPC
Service was quick, easy, professional and James did an awesome job working with more than one customer. Four stars because the mattress has not been delivered yet. Once it is, I will come back and do review that will HOPEFULLY make 5 stars! James was awesome!!!
*Changed to 5 stars because mattress was delivered and it's great!
Thomas Langford
Patient in answering all of my questions to make sure we got the right products!
Melinda Horst
Unfortunately, I didn’t love my first purchase as my mattress was too firm, but was able to find a Beauty Rest that I do love. Seth was very helpful and got me a great deal! And pick up and switching mattresses out went smoothly.
Cameron Aycock
Awesome experience! We met with Kim and she was as sweet as she can be and helped us get exactly what we needed
Cody Stambaugh
This is an awesome store, with great deals, and friendly staff. James was our sales associate that helped us find the perfect mattress. Our new bed should arrive in just a few days. I can't wait to finally sleep better at night.
J Cales C
My husband and I were looking for a new mattress set and met with Seth Allen. He was very knowledgeable about the products and let us take our time in making a decision - NO PRESSURE!! We purchased our new set and truly love it so much that 2 weeks later we came back and purchased another set of mattress's for our Grand Daughter and she couldn't be happier! Thank you so much Seth Allen!!
Valerie Nace
I just bought my second and third Mattress from Mattress Firm. Kim was very accommodating and I made my purchase over the phone. I have been sleeping on my first Mattress for over a year And have found it to be very comfortable. I highly recommend Mattress Firm.
J
Seth was amazing. I came in the store and I knew exactly what I was looking for, both, in price and comfortability. Seth ended up giving me a better deal than what I could have expected. After sleeping on my mattress I feel so much better than I did before. The customer service is absolutely amazing. Thank you.
john shirah
These people are really customer oriented. I was looking for a memory foam full size mattress that would be firm but not so much that I had to sleep with back pain. Not a problem they set me right up with what I needed and then started giving me discounts, the biggie being MILITARY. Now I could have driven 90 miles round trip and saved a few dollars but they had what I wanted right there and with the great customer service, I was sold. They listen to what you want and are looking for and do their best to get it for you. Now they do have some high quality mattresses/sets from respected brand names if that is what you are looking for. They also have pillows, sheet sets and foundation kits in different price ranges but all are quality items. A final note, the mattress worked too well. I was able to sleep for more than two hours at a time, not possible in years due to back pain. Of course there may be some cons but I haven't seen them.
LEO Love
Coming from the heart. Thank you Seth Allen!!!! You have been a great deal of help! You were very professional, helpful, a person of great warmth and positivity! If you are indeed looking for a mattress, please visit the mattress firm store in Sumter, SC located at 1285 Broad St and ask for Seth. He will give you all the facts and take his time on helping you make the right decision on your purchase. Integrity at its best! Thank you again Seth!
moni c
I recently visited Matress Firm in Sumter, SC and had the pleasure of being assisted by Seth. He was very accommodating, kind, and truthful. Something that you don't see too often in sales associates. With my husband being a military veteran, with many different illnesses, Seth was very helpful in finding us a matress to suit both my husband's needs and mine. I was very pleased by his services. I'll let you know know how the delivery goes.
Nonoo None
This store is wonderful. Simple, no frills, direct, focusing immediatiately on your needs and getting you into the best bed at the best price for you, for every customer who walks into the store. Their 140-day trial period and warranty back up their honest caring and compassion for their customers and their product line. Kim Story is the capable, knowledable, kind, smart, sensitive multitasker who made this impression for me and inspired this review. I highly recommend her and this store. I had made a poor purchase elsewhere, not really anyone's fault, however having the skill, training, product knowledge and Mattress Firm's quick assessment system of asking the few basic questions saves time, money and effort ensuring happy, well-rested customers and the store's (and company's) success. KUDOS to Kim and Mattess Firm.
Victoria
Kept on debating on which mattress to get for over a month, but so glad James was very patient with us on our purchase! We got a new mattress and adjustable base for an amazing deal! So excited to get some good sleep now!
Albert Alvarez
Seth helped tremendously with his recommendations, aiding me select a mattress far better than I thought I would leave with. In addition, the store atmosphere was great. Definitely recommending the store to anybody looking to purchase a mattress.
Alan Hubbard
We had a lump appear in our hybrid matteress which was purchased in 11/18/20. Went to our store and manager explained how to apply for claim. Went home and got on compter and applied and included required pictures. Sent to Mattress Firm and received immediate replied that claim would be reviewed and we would hear back within five days. We did hear back and claim was approve. Took return letter with approval to store today and replacmemt will be delivered In a couple of days. Nice to deal with MF and no hassell.
Savannah Dawson
Kim was very amazing, friendly helpful , knowledgeable. She made my experience so easy!! She took her time to listen and hear what I liked and wanted I am very pleased with the bed I choose I can’t wait get it!!
Jebby Jebby
I had a great experience shopping at the Sumter location. Seth has excellent customer service!! He made us feel comfortable and was patient in helping us find the best quality at an affordable price. James was also very supportive 🤗.... Thank you guys!! Keep up the good work☺..... Jonelle and Laura …
Joseph King
The process was quick and the four mattresses were great quality and very affordable.
Bailey McDerment
Wonderful experience! James was very helpful in assisting me in finding the perfect mattress for my husbands back pain that matched our budget. We got a great deal!
Kimberly a krsna brown a burgess
Very nice friendly salesman,I was in and out in no time. Only was looking for two full-size mattresses but end up with three. My headache of looking for good reasonable mattresses is over.
Whitney Barnhill
I went to mattress firm today just to look around and had one of the best experiences with James. He was very knowledgeable and helpful with everything. I would definitely recommend them to anyone looking to purchase or finance a new mattress!!!
Shontai Miller
Our overall experience with this store was excellent. Our sales rep was Seth, he was knowledgeable, outgoing, and kid-friendly. He made our shopping experience one to remember and we will be coming back for a second purchase in the future. Also, we recommend others to purchase here.
Mark Pechman
Mattress Firm staff is sUpEr friendly and very knowledgeable. I got a SUpEr mattress for the best deal possible! This is my second purchase at this shop (for two separate beds, of course!). James is awesome!
Jeff Coleman
Great atmosphere. Great workers, greeted us as we came in the door. Helped us find exactly what we were looking for and the right firmness. Would recommend to shop here to anyone who needed a new mattress.
Patricia Judson
Kim was friendly and knowledgable
about all things mattress—which was good, because we wanted a comfy one! We did not feel pressured and was guided to the perfect match!
Dave Stewart
The buying and delivery was great. The only hangup was the base. I thought I was getting a split base, "head and feet" but I only paid for the head raise.
joseph romeo
My sales associate was very personable and knowledgeable of the various products. She understood my needs and offered to meet my needs. It was a pretty good experience.
Tyler Rainer
Awesome service, very helpful. Will be going back for our next mattress. Seth was a great help in finding the mattress that we wanted. Got everything set up, would recommend to anyone.
Beverly Perry
Sleep on my adjustable bed for the first time last night and woke up ready to go with no back aches or pains. Had a very positive experience shopping at Mattress Firm in Sumter. Purchased bed one day and the next day it was delivered and set up. No muss no fuss.
Dee Moore
James helped us find the perfect mattress for us! I needed soft my husband needed firm and he made it happen!! Highly recommend giving them a try!
Reggie Parker
James was very helpful in making sure we got the best deal possible. We got the mattress we wanted and the way better deal than we anticipated us getting! Thanks Mattres firm!
Thomas Griswold
Very relaxing environment ! Take a look !
- Particularly my salesmen, Seth Allen is the kind of professional that takes a patient catered approach to every individual regardless; despite their financial limitations . Will be visiting again !
Tim Horvath
Seth was informative and extremely helpful. I’d recommend Sumter Mattress Firm to anyone.
Ryan Hulme
Salesman was knowledgeable and helpful. Feel we got a great value on our purchase. Made process quick and easy
Rachael Craig
I had a fantastic experience going into the Sumter Mattress Firm store! JoAnn was so sweet and VERY helpful!! I recommend visiting Mattress Firm 10/10.
Catherine Hallman
Just purchased my first mattress with James. He was very helpful and worked out a deal so I could get the mattress I wanted. Very nice guy.
Michele Carieri
Super clean! Best merchandised store ever!
Thanks for sharing f your expertise!
Michele
Courtney Freeman
Tim did an excellent job! Walked in to purchase a full size mattress set and walked out with a queen and adjustable base as well. Can’t wait to go to sleep!
Nyree McDaniel
James provided a great experience and went above and beyond to satisfy my needs, he took the time to explain the product and made sure I was happy with my purchase. He cares about the customer 10 Starz for that.
Carol Wilson
I walked in and was skeptical about the prices. But James was AMAZING. I got a great deal on a luxury mattress set that can't be beat! Glad i walked in. You won't be disappointed.
Elizabeth Sey
So happy with our purchase today!! Such a deal and Kim was so helpful and a pleasure to meet! Thank you for your help today. - Sarah and Mike
Mandi Plank
Went to purchase a new bed for my daughter. The man working was very helpful and nice. He made sure we had everything we needed before we walked out. Would go back.
Diane Agnew
Kim you as very knowledgeable and patient in helping us find the best mattress for us
Daisy Bolden
I told the sales lady that God sent me to her. She was the most helpful and friendly, understanding person I've met in a long time. I'll Recommend this place.
Margaret Rolow
Very helpful and knowledgeable help in selecting my mattress. He worked to get me a mattress I like and could afford.
Steph Hill
Kim was very pleasant and personable. She was great to work with, wonderful customer service.
James T. McCain, Jr.
Kim is the best at customer service. I have already recommended a friend who is looking to purchase a mattress.
Lisa Stottlar
Awesome service. Didn't try to upsell. Very satisfied with our new box spring!
Allene Blanding
Great price for my full mattress brought for my mother and very good customer service.
Levistan Dickey
I was very pleased with the sales person and his hospitality, he showed patience. He was willing to explain in detail every question asked. Ask me, if I visit again, Yes!!!!!!
Go James!!!! He was awesome!!!!!
Hailey Elaine
Overall buying the mattress was fine, but I am having to go three days with no mattress because they wouldn't allow pick up.
william grainger
The staff is very helpful and knowledgeable about what each idea fits your needs and wants. Glad I went there to find my new bedding
Herbling
I came in to buy a firm matress for my new place. Mr. Seth delivered outstanding service, and helped me find exactly what I was looking for. This place seems to be very friendly to military. Thank you!
Renee Mixon
Very professional and friendly. Seth gave us a great deal, can’t wait for our new mattress to be delivered!!
Nikita Robertson
James was very helpful in assisting me with choosing the right mattress and he saved me a lot. I highly recommend Mattress Firm of Sumter. Thank you!
Ernest Session
Outstanding experience, great service, and knowledge salesman without being pushy . Shared all viable options, and carefully explained the difference .
Very personable and genuine .
HANS MORGAN
James was really great. He had a broad knowledge of the different mattresses and was extremely friendly and professional. He went the extra mile.
Yari G
Honestly no pressure experience! Customer service was great. Definitely recommend
shayde boyster (TGDULTIMATE)
Amazing store James and Jennifer helped me pick out a perfect mattress for my first mattress purchase! So great.
joseph alfieri
Salesperson was GREAT!!! Very knowledgeable about mattresses and not pushy at all
Jahdaiah Cody
I most definitely recommend mattress firm, I didn’t get the mans name today who helped me but he did an excellent job, he answered all my questions, and even went out of his way and helped me load it in my car! Thank you so much!
Sydney Paige Huffman
Kim was very helpful and we really enjoyable. She helped us pick out an amazing bed and we love it sooo much!!!!
Daniel Midlej
Just went in the store today and got all the help from David. Very nice customer support.
(09/28/2018) - Came back to Store today. Had a nice time with Joshua!
Sabrina Grimes
Great customer service! Very kind and patient with me while I was looking into what kind of mattress I wanted.
Nathan Croteau
James was an awesome salesman! He squared us away very fast and gave us a great deal. Thanks for the help!
Tee
I needed a new mattress and James provided the best customer service in helping me look for the mattress that best fitted me. Anybody looking for a mattress stop by Mattress Firm in Sumter and ask for James!
Rob Tillman
Very knowledgeable staff and they back up their product 100%. Great experience.
Sarah Grimsley
Ms. Kim was very knowledgeable on helping us find the right adjustable base for our California King. Thank you!
Shakema S
Jennifer was amazing she knows the products very well. She was very friendly. I highly recommend Mattress firm!
Raye Perry
Great selection of mattresses and adjustable frames at very good prices. Very friendly customer service. Awesome store.
Deidre Smith
Great staff!! Jennifer was very knowledgeable and she helped me purchase a great mattress!!
Shannon Weisiger
Seth was very helpful and delivery was super fast! Will be going back to his location soon to purchase another mattress!!!
Cynthia Taylor
Very professional, Seth took time to explain the types of mattresses. We went in to buy one mattress and ended up buying two.
Jesse Marano
We purchased a great mattress at a good price and David was a very knowledgeable and helpful salesman.
Jamal Lewis
Excellent customer service from Seth! Listened to what I need, showed some options, and made sure my delivery would work with my schedule.
Diane Pearson
James @ the Sumter location was the best. He was professional, informative and courteous. I will absolutely make another purchase.
Reina Andino
Great experience, I will recommend mattress firm to any one. Customer service is excellent in nice.
Richard Beneke
Good deal on 2 mattresses, patient and knowledgeable. Spent an 1hr and a half trying out everything
Emily DeLaVara
Seth got us a great deal. He was knowledgeable and fun to work with.
Carla Canty
Very nice and friendly highly recommend friends and family to shop for their next new mattresses
Nicole Kennedy
James was a ton of help today with purchasing a mattress! Highly recommend going to Mattress Firm!
Kelly Carter
Wonderful customer service! Very knowledgeable! Highly recommend!
Red Rose
James was very helpful in meeting our needs and budget. I’m super excited about our new beds!!!!!
Michelle Marrufo
Extremely helpful! Work with us on every aspect of our purchase! Even stayed after hours to help! Would definitely recommend.
Timothy Conway
Kim is a consummate professional, she made a tedious task/decision much easier for me.
Thank you again!!
Brian Schmidt
I was treated very well. Got good prices and was in and out in just a few minutes.
Mia Fulton
Good customer service and good quality products. Ms. Kim was really wonderful to deal with. Great place to shop!
Troy Perry
Mr. Allen, the store manager, really focused on what I wanted and helped me narrow down to the perfect mattress!
Myra Barr
Very professional and Great customer service. He gave options and took the time to listen at what I wanted. You rock Seth!
jeremy scott
Seth A. is awesome! Store has a friendly environment. Go buy a matress today!
GioAiriCKHBB
James was great!! Really worked with us to get us a price that was affordable. Professional staff with a great attitude!
audrika gadson
Great customer service. Great personality.
Service was quick, easy, professional and James did an awesome job.
Chris Damiano
Great experience!! Kim was very knowledgeable and made the process very easy for my wife and I.
Cynthia Quick
Everything was great the sale lady was very nice.
Desi Diva
James was very helpful in assisting me with choosing the right mattress and he saved me a lot.
Alicia Minnich
Quick and helpful service. Place was very clean and the employees were friendly and eager to help us find the perfect product
Leonard Montgomery
Jennifer was a great!!!! Hope every store I shop from made shopping there a pleasure as Jennifer did at Mattress Firm in Sumter
Travis Owen
Was a nice, quick interaction. Timothy was helpful and a pleasure to work with.
KrustyQ YT
Awesome customer service love the ability to find a mattress that suits me. Wish all businesses could be like this.
maxie peterson
James helped me get the best mattress. He is the best sells assistant.
Whitney Estes
James was amazing and very knowledgeable of the mattresses! I highly recommend!
Burt Humphreys
Very welcoming and knowledgable, Seth was patient and attentive tk our request.
sarafina armstrong
The sales associate James Meggs was very helpful. Your customer service was very appreciated!!
Bertha Montgomery
I was very satisfied with everything,frow the welcome in the store to when the sale person help me with what I needed Thank you so much
jamie lasnier
I had an awesome experience at the sumter sc location. I recommend mattress firm if you are looking for a bed
Lorraine Young
Sales women was very knowledgeable and polite. In wish they had a larger inventory.
Patricia Davis
James is awesome! He's very knowledgeable and has great customer service skills.
Heidi Woolever
Jennifer was amazing at helping us with our needs. I would recommend her and this store to everyone.
Julie Ripstein
Fantastic experience. Kim was a pure joy to work with. Highly recommend!!
Elenora Thomas
James has really took care of my family. This is my second set of mattresses. I will be back, for another set.
Suede Head Noir
They hooked it up! Great deal, great prices, and awesome service. Jenifer was our sales lady.
Martin Bayless
The most friendly and professional experience I have had in quite a long time. A big thank you.
John Henry
I enjoyed going to Mattress Firm,Thanks for everything!!!
Miles Heyden
Great customer service and great deal for a nice mattress.
Z Ford
The customer service was phenomanal and they try to relate with you as much as possible. Nice and courteous.
Angel Robinson
James is a very respectful and a patient young man. Great customer service!
Jiasia Brown
My sales person was so nice will be seeing her again.
-Jennifer was my salesperson
Nicole Bennett
Had a wonderful experience today with Joshua A! We will definitely be back!
Tamelatam Jones
I came in to buy a mattress and James was very helpful. If you need a mattress come here and ask for James
Talisia Johnson
James was very patient and polite, the service was great and I would shop here again
Randy Way
Very professional and courteous service with great prices. Thanks! Randy
Tinnie Adger
Awesome
Emily Sorrell
Service was fast. Manager was knowledgeable and helpful. Very pleased.
Christopher Berard
Seth helped me out a lot and we made a deal fast
Tina TAylor
Excellent customer service James was in out didn’t have to wait make sure you ask for James when you coming in
philip Holdcroft
Excellent customer service by Jennifer. Expert knowledge, professional and personable. Highly recommended.
Cindy Boykin
Showroom was very nice easy to see everything salesmen were wonderful
Veronica Watson
Salesmen were very knowledgeable and helpful. Very nice young men.
Brittney Beck
Kim was just so wonderfully help and nice.
Victor Jones
Reasonable prices and great deals! As well as great customer service from Seth my salesperson.
Jenny Hale
Great place to try out a matress before you buy it!
Robert Kennedy
James was great. Very informative and a true fan of Carolina
Sandy Rodriguez
Jennifer was very helpful. She helped us find exactly what we needed.
Jennifer Savage
Great service quality mattresses, highly recommend!
Elvira Overby
Customer service spot on and very informative
Thank you jennifer for helping us decide on our purchase 😉 …
Cristin Russell
Great customer service!! Very accommodating to our needs 😀 we left very satisfied customers. Thank you! …
Ranae Heffron
Kim, was so helpful and pleasant to work with.
Thomasina Riley
Thanks Joshua Allen for making my experience AMAZING You Really Know how to make people feel at home ENJOY YOU Much AGAIN THANK YOU
Asha Maxwell
Mr Seth helped me out greatly with choosing what I needed. Ask for Seth if you decide to go there
Ryan James
Easy to deal with, they want you to buy from them and will meet competitors prices.
Oracle of Delphi
Friendly staff, and very helpful in choosing a box spring.
Benjie Pack
Excellent selection and very good prices would reccomend to my family and friends
Adrián G Ríos M
Great Mattress Sets and Beds, great custom service
Raji J.
Absolutely wonderful experience. Great service. Very helpful employees
Sharon Chabassol
Very helpful and knowledgeable..would return if needed.
gene durant
James is great, personable, knowledgeable and professional. A good experience.
samantha hill
James got me straight in record time! Thank you so much!
J Williams
Seth was very knowledgeable and helpful.
Darrell Johnson
Very courteous, professional, informative and attentive.
Kayla&Tyler Poston
We received great service and a great deal.
Eldo Rokk
James was very helpful
Awesome service
Affordable
darren jarvis
Awesome service. Got exactly what I needed from James
Drucilla Dees
Seth Allen is the BEST!
Paul Dockins
Great help great stock thank you Kim S
Eloise Jackson
Customer service was absolutely great.
Gloria Scott
Staff were very professional and helpful.
Celestine Boone
Learned with James good personality good salesman
Rickie Good
Good selection and helpful staff.
Manning Richards
Very pleasant experience!
Avrey Montgomery
Great deal. Highly recommend!!
J As
Wonderful buying experience!
Harold Thompson
Very knowledgeable and helpful
Kyle Tucker
The customer service was great and he got us a great deal on a king size mattress. I would recommend to everyone that they go there.
Rachel Turner
They are great people
Curtis Sanders
GREAT matress and service.
Levon McBride
Great service and nice people
Sudha Nanjaiah
Good customer service .
Lerand Mcfadden
Good merchandise
Lava Friction
Very professional staff
Amy Mann
James is the best!
Tiffany Ballard
Friendly customer service!
Theresa Queen
Great service!!
tarvis stewart
Great prices
Richard Geddings
I initially walked in to get a queen size mattress with taxes. I ended up walking out with a great deal on a king size mattress with a free adjustable base and a mattress protector. Delivery, set up and haul away all inclusive price of less than $1400! I can’t wait until it’s paid in full and delivered. Kim was very helpful and generous in the discounts that were offered and applied towards my purchase.
Brando The Man yo
Very happy and satisfied with the level of service. The lady that helped us with choosing the best mattress was awesome and insured that the buying process was smooth. I will definitely recommend anyone to MattressFirm and will be back.
Kathy C Bracy
Marvelous Customer Service
Rodney Thompson
The staff was very informative and patient. When there was a delay in my delivery the staff went out of their way to ensure we were taken care of.
Luciano Filho
Lupe Morales
Gena Kiber
Jesse Davis
josefina chapa
Jamelle Jenkins
Angela Evans
Linda Hansen
Jenny Erichsen
Hannah Carino