Reviews of Mattress Firm Addison. (Mattress Store) in Chicago (Illinois).
Mattress Firm Addison
1008 N Rohlwing Rd Suite 400, Addison, IL 60101, United States
Description
Information of Mattress Firm Addison, Mattress store in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Addison
Sunday
10 am–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
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Reviews of Mattress Firm Addison
We have been buying at Mattress firm for a few years. Your prices are very compatible. I am always treated with dignity and respect. My salesman, Antanan took his time showing me the mattresses and the new 300 adjustable base. God bless
Eric, my salesperson at Mattress Firm was very thorough and helpful with my mattress purchase. I felt very comfortable during the whole process.
I would recommend him to anyone I know who might be in the market for a new mattress/bed
Miriam at the Addison location was unbelievably helpful. She took the time to show me my options based on my needs. She is very knowledgeable and courteous. I was please with the professionalism and how easy it was to complete the purchase which was a warranty deal. Just waiting for the mattress now. Thanks
What a place to shop for perfect mattress, the salesman name Eric was so helpful and patient to explain everything in details answered all our questions gave us all the time to make sure we select right mattress. I’m very happy with the service.
Miriam was a wonderful sales person. Kind, thoughtful, enthusiastic, informative, and patient. I’m sure I found the right mattress, and highly recommend this store!
Miriam was absolutely wonderful, helping me with a discount code, delivery options, and on-line invoicing. Fantastic customer service! Thank you!
Our experience was 100% without stress.We were helped by Miriam she was a very knowledgeable and pleasant sales lady
We would highly recommend her to friends looking for mattresses.
Hello,
One day I went in to the store at a time that it was not very busy, and upon doing so; I was greeted kindly by Madelyn. Then I purchased a bed that I could not find while shopping on websites that sell beds and what have you. Availability was limited, and in my opinion when online I did not have the info to tell me what model bed it was. I’m grateful to have Madelyn there to help me find the right one.
I had the time to try a Serta Sandburg firm mattress, and remember the store was not busy. I did not desire the feeling that it gave me, and I had a mattress that I was looking for in mind. Her options were spot on, and looked for the mattress that I wanted in her inventory.
I saved on a mattress and boxspring when completing the final purchase and the shipping was FREE. Even better, come to find out that it will be delivered the following day- awesome.
Antonio was very easy to work with, willing to show us what we came in the store to see. Gave us a better alternative and let us make the decision. Not high pressure at all!
We called Mattress Firm and talked to Muhammad. He was very helpful and gave us a great deal over the phone. We went into the store and finished the deal quickly. The store managers Kyle and Mike were awesome also. They truly are a great team!
Mike and Kyle are true MVPs. Came in looking for a mattress today, Black Friday, and left happier than I could’ve imagined. Very great customer service, friendly and easy to work with. They really helped get the best for my buck.
The sales man Kyle Engen was excellent. He was very patient. He tried different mattress for a certain box spring I wanted. He was very knowledgeable about the mattress too. He even worked around our budget!!! I would recommend everyone to go to him. He is the best sales man in the whole store.
Dante was very informative with my wife and I about which mattress to purchase based on our specific needs. He was very kind and patient while we talked and made our decision. I highly recommend Dante in your search for a new mattress.
We had a positive experience here. We were able to find a mattress we liked that was in stock. The sales staff were helpful and knowledgeable and didn't pressure. They had delivery options and delivered in 2 days. The delivery was prompt and we were kept informed.
Kyle was super cool. He hooked us up gave us a great deal on some pillows and a mattress, financing and everything. Thanks Kyle I'd recommend Kyle and mattress firm to everybody
Kyle gave me excellent mattress at a real good price. He listened to all my wants and needs and helped me choose the right mattress. Come see Kyle, he will hook up!
My husband and I went into Mattress Firm to purchase a Mattress that was on sale, but our sleep expert Dante helped us find the mattress that best suited us. My husband wasn't willing to purchase an more expensive mattress (that is one that wasn't on sale) But Dante totally was concerned about our health, having a better nights sleep and purchasing a mattress that best suited us. Dante, listened to our concerns and wants and we will receive our new mattress on Monday. He is an outstanding sleep expert and we will definitely be telling all our family and friends about Dante at Mattress Firm.
I went into Mattress Firm not really sure exactly the mattress I wanted to get but Dante was very patient and went through a bunch of mattress I might like with price and comfort! Best Service!!
Sales person was helpful and accommodating without being overwhelming or in our face as we talked about what we liked/didn’t like. Allowed us space and time to try mattresses. Made sure to stay within our budget and didn’t push higher-priced items after we set a limit.
Update: 7/22 made another purchase with Antawan. Needed a very specific mattress and adjustable base for a family member. Not only was he helpful in showing me the correct options and explain the differences between hybrid/coil/foam, but he mentioned some great cost saving options. All this within the 20 min I had to see these in-person.
The sales associate was incredibly helpful! I needed detailed advice for my elderly mom and her mattress needs. She was efficient, kind and knowledgeable. Great experience and a great price.
I went to purchase mattress and pillows. I must say Angela Emani was super helpful. She is knowledgeable, friendly and caring. She offered me best deals and also provided recommendations. Thank you so much Angela!!
Very clean store, we went when it wasn't busy so Meghan (spelling?) was there to help us with all our questions and helped us find which type of mattress suited our needs. They had good discounts going on too. Overall I'm very happy with our experience here!
We ordered a Purple 4 from Mattress Firm on Addison. They were super accommodating and the price was great! They even did same day delivery. The delivery guys brought the mattress in and opened it for us on the bed frame. They wore masks and were super polite. They offered to take our old mattress but we didn't require that service, but it was great that it was offered. First night on the mattress was amazing! So glad we decided to go with this mattress and this company. No regrets.
We stopped in last minute just to check out mattresses. The sales associate by the name of David Dang was outstanding. Very kind very polite very knowledgeable, so we purchased a mattress! Very happy will return for the next purchase! Good customer service is hard to find these days under current conditions.This experience was a pleasure.
I walked in to look and Miriam and Ron were there. Ron greeted me instantly and showed me around. I couldn't buy right away because I had to get my boyfriend on board for a new bed. They were really nice and so honest. I later brought my boyfriend back and we ended up purchasing a new mattress!
I began my shopping experience at the Bloomingdale location. The store was pretty busy so they were going back and forth within the customer's. I was shown only 1 bed (iSeries Hybrid 1000 12") but I didn't like the feel of it, so I asked to see a "firmer" bed. They did not have it on display (according to them). So, i was sent over to the Addison location and I'm extremely happy they did! As soon as I walked in I was greeted by Bryan and his associate. I was shown the "firmer" version of the (iSeries Hybrid 2000 12") but it still wasn't the perfect match. Then, he asked what exactly was I looking for, which included (budget, type of base, mattress comfort levels) and walked me through the entire process from the beginning to end. (Note that I was not asked this in the Bloomingdale location). Bryan gave us a demo of the different types of bases and the features it included. His associate also showed us the different features of the bases! Bryan showed us the different comfort levels of mattresses and the different technologies each brand had. Then he introduced us to choosen one (Tempur-Proadapt Medium Hybrid). They have phenomenal deals at the store. The Addison location made my shopping experience very pleasant considering I had no experience in mattress shopping. I will definitely recommend this location (Addison) to friends/family! If you're looking into getting great customer service, a great deal and a little education on mattresses, this is your spot!
Brian provided outstanding and knowledgeable customer service. It was my first visit to a Mattress Firm store and I was impressed by the professional staff and environment of the Addison Illinois facility.
The delivery was also outstanding. The Alex and Hanry arrived at the designated time. They introduced themselves and were very neat and organized. The removal of the old mattress and installation of the new mattress was a smooth and professional operation.
Miriam was an absolute sweetheart and incredible sales person. Right from the moment I walked in she listened to what I wanted and needed. She had me try a bunch of different things out to see what I really needed and was very knowledgeable not only on mattresses but laid everything out for me as far as price and deals. I have never felt so good about spending a huge chunk of money and knowing I got a good deal. I highly recommend coming here to this location and asking for her !
Shipping day was a huge problem here. I asked the guy to be honest about the shipping day and he told me confidently that if they had it in stock it would be here next day. If it wasn’t in stock the most it would be was a week. AFTER he ran my credit he said looks like it won’t be getting to you for 3 weeks. Well I got home and looked at the papers and it said it could take all the way til January for the mattress to come in. I am beyond upset with mattress firm!!!!
Mattress experts. Friendly energetic to get the right Mattress .
Had an awesome experience at the store with Chad & Mariam. I went in to buy 2 mattresses and Chad explained everything to us thoroughly. He went above and beyond to try to match our needs and wants to our budget. We had plenty of space and time to try out mattresses without feeling pressured or rushed. Would totally recommend!!!
Miriam was knowledgeable and very helpful in finding the perfect solution to my sleeping needs. This is my 2nd time purchasing from this location and although my first purchase was 18 years ago, the staff remains attentive and customer focused.
Talk about not feeling any pressure when making a large purchase! The salesman was respectful of what I wanted, stirred me in the right direction and I got exactly what I wanted in record time. I was in a bit of a hurry and he moved me right along. Very friendly, fun, honest and knowledgeable staff there.
Miriam was personable and knowledgeable. She efficiently helped me and other customers. The experience was great as she was able to find the deals online and in store and get me the best deal. The financing was quick too. Thank you!
Kyle was a great help with information and letting us take our time to test out the mattresses. He even helped looking up price comparison with their competitors. Negotiations was fairly reasonable and he was very easy to deal with. I would recommend him highly.
Kyle was great! Helped us so much with getting our mattresses. Easy process and definitely knew exactly what he was talking about. Went to a few different mattress firms and this was by far the best experience we had. Will be telling everyone we know that this is the place to go!
Thanks for everything.
Had an great experience. Kyle Engen was very patient and helpful. His knowledge of every mattress type made it easier to find a mattress that met my needs. Will definitely be returning for all my bedding needs, will definitely recommend to friends and family.
Kyle and Bryan were great! They helped us with everything we needed and were very patient throughout the whole process. Did an excellent job finding us the best deals to fit our budget and excellent customer service. Second time shopping here and will definitely be returning for future purchases! :)
Make sure you come see Michael and Kyle!! These guys are the best!!!! They will get you a great deal!!!!! I'd give them higher than a 5 if I could!!!!! Just Ana amazing experience!!!!
Kyle took such great care of me and my boyfriend!! He went above beyond taking the time to explain each mattress to help us find exactly what we wanted. He never rushed us. Being that this can a huge purchase we never felt pressured to buy. Great experience! Thanks Kyle!!!
Kyle was very helpful in assisting my boyfriend and I find the perfect queen size mattress! When we walked in the store he was very friendly when he greeted us and had a lot of background information on each of the mattresses which I wanted to know. In addition to helping us find the perfect mattress that we are so excited to receive he recommended the Coconut Bliss Pillow which we fell in love with and was able to take home today. Thanks to Kyle we will get the perfect nice sleep!
Kyle was assisting me in making my purchase. He gave me a great deal & he showed excellent customer service. I would definitely recommend anyone that needs a mattress to stop at this location & get assistance from him. Very happy. 😊 …
Kyle, the manager, was a wonderful help finding us the mattress we needed! He helped us find the right feel,(a mix between firm and medium-plush), and worked to find a mattress that fit our budget! We received customer service from him that was above and beyond the normal and didn't pressure us into going over our budget! Would highly, highly recommend this store and Kyle!
I had the pleasure to work with Kyle on multiple occasions. He's extremely knowledgeable on the mattresses and was willing to give us great feedback. I suggest if you're looking for a mattress to go in and talk to Kyle. Thanks for making it an easy purchase.
Kyle was great!!! Helped us find our perfect mattress, got a new temperpedic. He really explained all the different mattress types and the pros and cons of each to make sure we got the best mattress for our sleeping type. Definitely recommend asking for Kyle when you go in.
It was a great experience! Nick helped me out a lot and gave me a great deal on my purchase. He was friendly and willing to work with me since the minute I walked in. I will definitely go back there and recommend this place to any one that is looking to purchase a mattress. I have bought 4 mattresses with Mattress Firm and will always go there when in need for more. :)
Kyle in Mattress Firm is extremely helpful in our mattress and bed purchase! He is genuine and knowledgeable and honest. The prices are very reasonable and competitive compared to other stores!
Will definitely shop again and recommend this store to friends!
Ron was very nice, informative and patient. He took the time to answer all of the questions we had. And showed us many beds. We were happy with our choice. And thankful to Ron, great person.
Dave and Brian (maybe with a Y and not an I I don’t know) we’re absolutely amazing and helpful in picking out our new bed and setting us up with a payment plan that worked for us and worked around our schedule. If anyone is in the market for a new bed I highly recommend these two professionals. They will take care of all your needs and make the process of finding a new bed feel like a breeze!
I love that this location had each type of purple mattress for my husband and me to try. The store was also very clean and had a lot of options. Chad was friendly and helped us narrow down our selection and test other mattress' in assurance of our purchase. We are very pleased with our selection and can't wait to receive it!
I had been looking for a mattress all day all over town and walked into Mattress Firm in Addison as my last stop. As soon as I walked in Kyle was very helpful! He educated me on all of the different types and genuinely wanted to help me find exactly what as I was looking for and at unbeatable deal! I truly would recommend him to all of my friends and family.
I purchased a mattress last week from Kyle after searching for a couple of weeks and love my purchase. Kyle was very nice and went above and beyond to try and help us find a mattress we were happy with. Would definitely recommend anyone to stop by Addison Mattress Firm for their next purchase!
Went in bought a mattress and girl was nice. Just should be transparent when advising customers about the satisfaction policy. She said 120 day policy to return. After I signed then she told me about the restocking fee if I do want to return the mattress. Shady, should have said that before I sign. The girl said she forgot about the restocking fee. Also assisted people ahead of me and gave them free pillows. She didn't know I speak Spanish and understood the conversation. No free pillows for this customer though. #mattressfirm
Miriam provided outstanding customer service and was incredibly knowledgeable. She took the time to make sure I left feeling confident in my choice. And was pretty fricken funny. I would highly recommend visiting this location! Chad was a stud, honestly both of them just made the whole mattress buying experience a lot better. Also chad makes some pretty fire cowboy caviar 10/10 would recommend.
I appreciate when a salesperson does not stalk me in the store, but she was also busy with 2 other customers. We found a good mattress for a good price and a free base. Although I'm on the fence about these remote bases because it will wear down my mattress.
Miriam was friendly, knowledgeable, and helpful. 1 star down because our base appears to be damaged on a corner from being dropped but doesnt hurt the function.
I had a good time looking for a bed here. Got to try the purple bed which I ended up buying. The sales person was very pleasant and respectful. I did not feel pressured to buy anything and was given options to choose from for features that were not important to me. I would definitely recommend this location if you are looking for a bed.
We had the pleasure working with Kyle today. My mom hasn't had a new bed for years now. We came into this mattress firm and Kyle helped my mom find the perfect bed set that fits her. He is very well spoken and is polite and courteous to others needs. If you need a new bed go to Kyle he knows his stuff. Definately recommend his service to anyone. We will definately be going back to him. Thanks kyle!!!
Brian Miller wants to sell you a bed at a great price.
Brian opened the store early for us and gave us the best deal we could find. He has a friendly and courteous attitude toward all his customers and co-workers.
My wife and I purchased a mattress set about three months ago. However after 60 day I just couldn't get comfortable. Returned to the store expecting a hard sell. Instead we were offered a chance to try another mattress or they were willing to refund our money less the delivery charge with no pressure. I explained the problem we were having. Between Kyle and Nick they came up with the perfect solution. We could not be happier. Thanks to both of you for working with us.
We just moved to Addison three days ago and were in need of a new mattress for our new bed. We went to our local Mattress Firm and Mike and Kyle were there to help us. They asked us some ‘getting to know you’ questions to help us determine the best mattress for our needs. We sampled a few and they were patient with all our questions and concerns. The ordering process was quick and painless and we couldn’t have asked for a better experience. Mike and Kyle were a joy to work with and the customer service can’t be beat.
I have not purchased a mattress for myself in over 10 years so walking into the store I was not very sure of how to make the best of my time. After walking in, Kyle was very friendly and remembered we had spoken on the phone previously. I ended up with an extremely nice mattress after all his knowledgable help, and everything worked out really nice!
I recently visited Mattress Firm in Addison since I have been in the market for a new bed. Sean was the salesman/manager that took care of me and I cannot say a bad word about him. He made the process very easy and fulfilled all my needs and was extremely friendly! He was very knowledgeable and took pride in his store and the merchandise he sells. I will definitely be recommending him to my friends and family that are in the market for a new bed! Thanks Sean!
I just went into the store with my dad to purchase a mattress for him. Patrick helped my dad find a mattress that met his needs. He was very friendly and provided fantastic customer service. His service was quick and efficient and we will definitely be doing business with him in the future.
Dave Dang took care of us and really worked with our needs. He was very thorough and informative about everything we were asking about. We learned a lot about how to sleep better and keep our backs healthy. The whole experience was great and felt like we were talking to a friend.
Great store! Dave was very helpful and friendly. When I wasn't happy with the first mattress I bought he helped arrange for it to be taken away and a new one delivered. Super happy with my new purchase!
Ron the sales representative was very helpful. He was good at narrowing down the type of mattress we were looking for and he didn't always steer us to the most expensive mattresses.
Sean was very helpful with my purchase of a new mattress. I had no idea what I was doing or looking for and Sean took the time to help me find out what I needed. He was very knowledgeable and friendly. I will be sure to recommend him to all of my friends and family.
Never wanted to buy a mattress but a leaking water bed forced us to.We went to Mattress Firm in Addison and met Kyle Engen one of the most informed and easiest sales people I ever met. We purchased our mattress with a great price and very satisfied. Thank you Kyle
Gene
I had a great experience. My husband & I needed a mattress for our Princess. KYLE was very knowledgeable & helpful. We appreciated his service & hope to return for our mattress purchase.
You definitely want to go in and see Kyle. I was shopping for a mattress at a nearby store and had a horrible customer experience. I went to this location in Addison and was greeted by Kyle right away. He had knowledge about the store inventory and promotions going on. We purchased a great mattress for a great price and had a great experience.
I went in to buy a mattress and my experince was great my husband and I have different taste in beds. But Kyle was there to help find the perfect one that worked. over all it was great. and didn't take long at all to find the one we really like. thanks kyle
I was looking at a couple different mattress stores and this one had a lot of variety for what I was looking for. Kyle helped us out a lot and was very knowledgeable with mattresses there and also at comparable stores. He wasn't pushy and allowed us to browse with giving us tips and things to look out for.
I came into mattress firm with my family today and nick came over and helped us. He was very knowledgeable about the different type of mattress. Gave us a variety of mattress to choose from that fit r needs. I was satisfied with my visit and would recommend coming in and getting a mattress from Nick!
Kyle was a big help, gave me a great deal and he was extremely nice and upfront. Whenever I ever purchase a mattress again will be sure to come back. 5 stars.
Wally was absolutely fantastic. He walked me through every option for mattresses in terms of comfort and style. He made sure he was showing me exactly what I was looking for. He even explained to me why I am feeling the back pain I have been dealing with, and recommended specific options to help me get a better, longer, higher quality sleep, and eliminate back spasms. I will definitely go back to him for our guest bedroom in the next few months, and will send my family and friends. You aren't wasting your time with Wally, go see him today!
Sean helped my husband and I find the perfect mattress for our new home. He was extremely professional and knowledgeable. I appreciated the individualized treatment as Sean took our needs and budget into account when making recommendations. I will undoubtedly continue to purchase from Sean in the future!
My sales associate Mike Jones is a "AAA" class act! What a true personable and knowledgeable salesman! I'm getting a very nice bedset that fits in my budget. I Highly recommend this store and Mike to anyone interested in purchasing a new bed.
Lee is spectacular! I spent my entire time in the store lobbing questions at him without ever hearing an "uhm" or a "let me check". When it comes to a serious investment like buying a new mattress, it is extremely reassuring to be met with his level of confidence. The entire staff was astonishingly personable, knowledgeable, and easy to work with. I couldn't be more pleased with my entire experience.
Second time purchasing from this store and had another great experience. Kyle was very helpful and provided excellent service. Would definitely recommend purchasing your next mattress here!
Went in thinking we were only looking. Mike at Mattress Firm was so helpful and knowledgeable about the mattresses and what was best for us, that we actually made a purchase!
Thanks Mike and Kyle for helping us and also for your humor!
Can’t wait for a great night sleep!!!
We went into mattress firm not knowing what we were looking for. Nick was extremely helpful in helping us make a decision and showing us different kinds of mattresses and made the buying process easy. We would really recommend you going in to talk to Nick.
Top notch! A+ Thanks to Lee who was the most helpful from choosing to delivery to post sleep questions. LOL! We bought a Purple 4, at a fair price, fair credit, and quick delivery. Lee was hilarious and helpful and managed from walking in curious to post delivery questions! THANK YOU!!! This is the only place and person I'd ever buy a mattress from.
Both associates were very knowledgeable and asked all the right questions to help us get to the right mattress. They were both very pleasant. They experience made this the quickest experience I've ever had. Thank you
Had a great experience. Kyle Engen was very patient, knowledgeable and helpful. No pressure. Was going in planning on getting a mattress for my daughter - ended up also buying a mattress for for my husband and I.
Great selection. Antawan was very helpful on information on the different kinds of mattresses.
Not only was Mike extremely helpful, he kept my mom and I cracking up the entire time. He was very honest and straightforward the entire time so it made buying a mattress very easy. I highly recommend going in and asking for Mike. You won't regret it.
My husband and I went this store today. We bought a Purple mattress and a adjustable frame. Chad and his Assistant were great. Very helpful and knew there stuff. I would definitely recommend this place.
Miriam was SO helpful to my grandmother and myself. From the moment we walked in, she was cheerful and attentive to our needs. It was truly a pleasure to have her assist us, and we meant it when we said give her a raise!!!
Our experience at this location was amazing. Kyle was very helpful and gave us a great deal on the mattress. Highly recommend this location if you are looking into buying a mattress.
Kyle and Mike hooked us up with a solid soft mattress. Learned alot through the process and gave us a very fair price! Highly recommend going to them if you are in the market for a new mattress!
Our sales associate Nick went above and beyond during our visit. He was very professional and welcoming. Accommodating all our needs to find the perfect matress. Will definitely be recommending our friends to come to this location.
This is our second time shopping and buying a mattress at the store location. The customer service is outstanding. Nick is truly a professional, listened to our needs, and suggested the right mattress based on those needs. We recommend this location to anyone looking for a mattress!
Lee was an absolute pleasure to work with. He was extremely patient, had phenominal product knowledge, and was incredibly relatable. I highly recommend working with him if you’re in the market for a new mattress and want an honest and hassle free experience! Walter was pretty cool too.
Great service! Kyle took good care of us in our mattress hunt. Very kind and helpful. I would recommend this location to anyone looking for not only a good deal but a good time!!
I went there with my grandma and Chip was very nice and helpful. He was mindful of her budget and explained the different options to her. She was able to pick out a mattress and foundation. We also got a good 4th of July deal!
Great experience! Kyle was very helpful in helping us pick the best mattress that fit our needs! We would definetely come here again. (:
My experience with Mike at this location was beyond EXCELLENT!! Right from the beginning he was upfront and honest in regards to my wants & needs in a bed. He took the time out to listen to my situation & budget, got me the best deal for my money and within budget. If you want someone to take the time out and understand your circumstances then go see Mike. You won't regret it!!
Sean made our mattress purchase very easy. He took all of our wants and needs into consideration to recommend the best mattresses for us. He ensured that our mattress would be delivered that same week. I highly recommend working with Sean in your mattress purchase.
Mike has been awesome to work with. I chanced upon this store one day. I really didn't expect to buy a bed at this time. However Mike was really helpful and patient in helping me find one. I didn't expect the level of service to be as great as the experience I actually had. Thank you!
We just purchased a new mattress set with the help of Kyle. He was knowledgeable and helpful throughout the sales process. We could not be happier with our experience at this location and would highly recommend this store.
Kyle is so awesome!!! Make sure you ask for him. I went to see him because my son had surgery and needed a new bed to recover in. Kyle called other stores just to find something I could get today within my budget. I'm glad I went in!!
Just bought a new mattress!!! Kyle at the store in Addison is a great guy knew all about the different mattresses and educated me on all of them. Highly recommend stopping in and talk to him when your in the market to buy a new one!!!!!
Honestly I thought this experience was going to be boring and expensive but it actually turned out to be the exact opposite! Mike made this experience very entertaining with his upbeat attitude and great store deals. We got to leave the store with two awesome mattresses, a box spring, a new Fitbit and a free pillow haha. Awesome experience!! Thank you Mike!!
Kyle is the best mattress sales person ever! Even tho I came in an hour before closing, he was patient and helped me picked the best and affordable mattress for my bad back! Thank you so much!
knowledgeable and friendly staff. The sales man was very helpful in helping me pick the mattress I needed. In addition the mattress is of great quality and a good price.
The sales team was very helpful and not too pushy. I really enjoyed their pleasantness and they made me feel very comfortable and didn’t make me feel guilty at all for taking up two and a half hours of their time
Very good service. We were greeted immediately and all our questions were answered. Kyle was very attentive to our requests and helped us find the mattress that we will get a good night sleep on!
Kyle at Mattress Firm in Addison was a great assett in helping us choose our mattress. He was able to help us determine which mattress style would be best for us based upon our sleep styles, and then narrow it down to a mattress that was within our budget. He even checked competitors' sites to make sure we were getting the best price possible. I would reccommend Mattress Firm in Addison for anyone looking to get a good price on a good night's sleep.
Very friendly and helpful staff! Got best deal as well!
Our experience with mattress firm was very positive. There was absolutely no pressure to purchase anything today which made our experience a very good one. We are happy with our experience today.
Its awesome experience at mattress firm! Kile is really helpful . He gave me a great deal!! If you want mattress go to mattress firm and meet kile , he will surely get you deal that fits your budget.
Robert Delvalle was a pleasure to work with. He was very knowledgeable about his product. Would definitely recommend someone to go there. Very excited to get our new mattress.
Great and friendly staff. Took time to really explained in detail about each mattresses features. Reasonable price definitely recommend friends and families..
I had a great experience buying a mattress from Kyle. He was able to do a price match and allowed me to have my space to shop around. I would highly recommend this location!
Amazing experience. Brian was helpful, honest and worked with us with our preferences and budget. Come to this location to get great customer experience and an amazing mattress
Kyle Engen is a really well informed representative who will provide top notch sales support and customer service. I would advise anyone and everyone to do business with Kyle. He helped me out with a small request I had for a replacement part as if I had just made a major purchase. I PLAN TO BY MY NEXT Bed from KYLE!
Kyle was phenomenal. He was very kind and matched prices to other places without hesitation, he earned my business by giving me an outstanding deal and had it delivered that night!
Rob was excellent at greeting me and making me feel comfortable before we started talking business. Kyle was the sales representative who was extremely informative and paid attention to my needs and wants... EXTREEMLY PLEASED
We were in need of a mattress for so long .
We went to Mattress Firm in Addison and they took great care in showing us different mattresses! I highly recommend that you see Kyle or Pat to find your perfect mattress!!!!
The best place I ever bought a mattress. So glad I did not purchase the mattress on line. Brian, the store manager was polite and very Informative on which mattress I should buy. Would not go anywhere else!!
Its awesome experience at mattress firm! Kile is really helpful . He gave me a great deal!! If you want mattress go to mattress firm and meet kile , he will surely get you deal that fits your budget
Kyle was super cool! Gave us a great deal, got us approved on financing and hooked us up with an adjustable base and some pillows! Best place ever!
My wife and I went to the Addison, IL store today (03/28/17) to just check out some mattresses. We didn't plan to buy one today but after talking to the manager Nik Ceasario we decided to buy one on the spot. Nik was excellent at customer service and he answered all our questions patiently. He was the only one working but he was excellent at taking care of multiple customers. I strongly recommend going to the Addison store if you are shopping for mattresses or pillows!
Mike was great to work with while buying my new mattress. Very honest and a lot of fun! I would go back to him for my next mattress purchase.
Great experience. Same day warehouse pickup up option available for the bed we wanted. No hassle text/call customer service was helpful during the pandemic.
Best mattress store ever! Mike and Kyle were great! Gave me an outstanding deal and have earned a customer for life.
Walked in today to buy a new temp bed. Rob and Sean were very nice and accommodating. They answered all of our questions and put up with our indecisiveness. A+ Service, we ended up buying a bed!!!
Sean was so helpful in helping us narrow down our options for what we were looking for! He made the process quick and painless and we will absolutely be returning to this Matress Firm location anytime we need something.
Dammy was extremely helpful in helping us pick out a new mattes set! Would highly recommend this mattress firm to anyone in need of a good quality mattress at a very reasonable price!
Our sales associate was super helpful and so friendly. I was very pleased with the service and will definitely come back for my next purchase. Thank you Meghann Flynn at Addison, IL location.
Super helpful service from Kyle!! Is great to the little ones who tag along in mattress purchasing. Knowledgeable about offers and products as, including discounts and warranties.
Great service and price matching. Kyle offered excellent customer service. Explained all the differences in the mattresses which was appreciative.
Mariam was very nice and helpful. She went above and beyond to help us get the right mattress in our price range. Thank you Mariam!
Kyle was extremely helpful helping me finding the perfect beds for myself and children. I AM very pleased with his assistance,,and purchased his recommendations.
Had a great experience. Miriam was really nice and gave us a lot of options we couldn’t say no even we were just looking and ended up buying 😊 I can just say if you’re looking to get a mattress go there and you won’t regret!!! …
Was able to purchase exactly what I wanted at a fair price.
Thank You Miriam.
We not only LOVE our Purple Mattress, Purple Pillow & Black Ice pillow but Miriam @ the Addison location is AMAZING as a sales person, very welcoming, accomodating us with an EXCELLENT customer service experience..we will definitely refer all of our friends, family & coworkers her way!!!
Miriam was fantastic! Knowledgeable and very kind!
Kyle was great. Tool his time to help me pick out the mattress I needed. Explained financing apptions. Very helpful will definatly return in the future.
Kyle was really nice Person, he really helped me out with my need on the purchase of my mattress, I will recommend this place when it comes to purchase mattresses.
Just bought two sets from Kyle. No pressure sales, answered all our questions and did his best to put us at our needed price point. Awesome experience Thanks Kyle!
Great experience purchasing a mattress at the Addison location . Excellent customer service
from employees Eric, Brandon and Lee where very helpful and educated about the various mattress products made my purchase go smoothly .I highly recommend this store for your next good nights sleep purchase!!
Brian has gone above and beyond helping me with my mattress needs, he truly accommodated to our every need! Would recommend this store to anyone looking for a mattress, thanks again!
If you are looking for a one stop shop Kyle is the man to see. He will get you the best deal around. Say Kevin sent you and he will hook you up with a best mattress around.
Very nice customer service Angelea was a very nice lady and helped me pick the best mattress!!
Stopped at Addison location Mattress Firm was greeted by Brian Miller super friendly unbelievably knowledgeable about his job. Will recommend this place to all lookIng for a great deal and phenomenal service.
Kyle was very professional and descriptive. He explained the financing in a way that was understood in a simple way. I appreciate his help and im sure he is a good asset to the business
Come see Kyle if you are looking for a great mattress and a great deal! Great expirence and matches any price!! We will definitely be back!! Thanks Kyle!
Kyle was very informative answered all my questions and helped me pick right mattress. I definitely would buy from him again . He was awesome!
Not sure how much staff should be there but they only had one at the time but Megan was super cool to talk to and kind. Megan was helpful. Highly recommend.
I visited Mattress Firm in Addison, IL on 9/5 and was very pleased with the employee Kyle's knowledge of the mattress's in the store and the quality of his expertise.
Kyle is awesome. He is the store manager, he took care of me, price matched Amazon, and got my bed delivered the next day. Thanks Kyle
Mike and Kyle were great to work with! They aren’t the normal mattress store salesmen. Come here, not those other mattress places!
What a great experience! Brian was very informative and no pressure sales. So glad we chose Mattress Firm.
It was storming like crazy....but well worth the trip! We had fantastic, professional service.. Kyle was knowledgeable and worked with us to close the deal. Highly recommend this clean wonderful store!
Great customer service. Very helpful and knowledgeable.
Kyle and mike were awesome sales representatives!!! Came to buy my mom a mattress for her birthday n they made it happen n gave us a free pillow!!!!
I enjoyed shopping at Mattress Firm. Everyone that was involved in my order was very professional and very willing to make sure I was taken care of. A very wonderful company.
Ron White was a great help! The store manager was too the day we picked up the mattress and frame. Great store!
Great service. Very informative regarding the different types of mattresses and styles. Miriam provided outstanding service .
Kyle and Mike were great. Very helpful
Kyle was very helpful with purchasing a mattress. And knows which is the best at whatever budget we're working with. Thanks.
Kyle is such a great Manager, he helped me get a great deal on a great new Plush Queen mattress. Thank You
We had such a great experience with Bryan! He was extremely helpful & friendly. Came in just to look around & we left with an incredible deal! Thanks much.
Kyle was awesome. He understood my price range, and gave me a fair price. Best deal I could find in the area! Go ask for Kyle!!
Highly recommend this location if you're trying to get the best costumer service! I was very satisfied with the mattress I purchased. Thanks for all the help!!
Great experience buying a mattress. Nick was great to work with and he provided great customer service. Highly recommend going there!
Our salesperson Miriam was very knowledgeable, attentive, patient gave alternatives and answered all of our questions. It was a great shopping experience.
I got a great deal on a mattress! Chad made sure I was satisfied with the mattress before I bought it. Definitely recommend!
Michael helped us out with the twin mattress purchase. He was very kind and courteous. He even threw in free delivery 😊 …
Mike was our guy! He was very personable, helpful and knowledgeable yet patient w us as we picked out our mattress. Thank you Mike!!!
Super friendly and helpful, I can't remember her name but she was nice and made sure I received my purchase on time!
Nik was awesome he helped me to find a new mattress for my needs. I am very happy with his customer service i reccomend everyone to come to this knowledgable professional !
Phenomenal service. Loved our experience, would absolutely recommend for anyone looking to have an easy and enjoyable mattress purchasing experience.
Great place to do business Brian gave me a great deal on a king size mattress i would definitely recommend this location and continue to do business here
Kyle was great with helping us choose our mattress and bed frame. Very informative and attentive, thanks!
Ron was awesome! Very patient with me while I tried out mattresses. Highly recommend
The manager Kyle was excellent with assisting me and I was in and out of the store in no time! Much easier than other furniture stores I’ve been to.
They will give you a great deal on clearance items. I have purchased all my mattress 's from there.
I obviously took a long time to pick the right mattress for me, but Kyle, the manager was patient and knowledgeable about the differences in mattresses and what exactly was my problems I was having with my old mattress.
Kyle was fantastic. Got a great deal on my mattress. Found the right one within a few minutes. Super happy!
I went to the store twice, Megan helped me both times and she was so informative and helpful.
I appreciated her opinion and expertise!!
It is a second time I purchase mattress for this store. I like the service and it is a nice looking location.
Highly satisfied with my purchase, Kyle was great to work with and will definitely be visiting here again in the future! Thank you again!
They are super friendly and helpful. I like shopping at this store it was a great experience
I loved the service from mattress firm I highly recommend you to go to Kyle does a great job and really works with you
Very happy with my visit. Dennis was very knowledgeable and helpful in what I was looking for. Can’t wait for my new bed.
Saleman was knowledgeable. Asked good questions to us to help us make a good choice in buying a mattress.
Kyle is super cool and professional. Very accommodating, willing to help, and gave us a great deal! Ask for Kyle!
Mattress firm is awesome. Ask for Kyle , he is the store manager and got me a great deal
Got the lavender from Nick and Kyle.. They where great help! Definitely coming baxk to this location to get my new mattress
Kyle is very trustwearthy, knowledgeable and worked with us to get a great deal on a nice bed..
We had such a wonderful experience. I highly recommend Mattress Firm, Addison.
Belinda was great at helping us pick out the right mattress! Manager Kyle gave us a great deal!!
Mike and Kyle!!! Coolest salesman ever AND they’re good looking 😉😍. Extremely helpful and not pushy at all! Thanks for my new bed guys!!! …
Kyle Engen was awesome!! He got us an awesome deal! Ask for KYLE ENGEN, he is the Store manager.
Kyle was very helpful and was able to get me a great deal. I'll be referring people to him to get mattresses.
Brian was very patient and extremely helpful!! Can't imagine going to buy a mattress with anyone else!!!
Kyle was awesome! Got me a great deal. Make sure you ask for Kyle, the store manager, when you come in
Meghan helped me select a mattress and gave me a good price too.
Great service! Best experience I've had! No pressure, all my questions were answered. Very happy. Ask for Kyle, hes the man!
Great customer service! Come here for all your mattress needs. Best prices and deals.
Very friendly, and the prices are decent. Depending on what you are looking for, your item my be delivered to the store.
We had a good time buying a mattress. The sales people were knowledgeable and fun.
Super happy with my new mattress by the way Kyle very nice costumer service highly recomend
The sales staff there is very knowledgeable about their products and are extremely helpful. Also their pricing was the best.
Lee is the best! Hes patience and gave me several offers. Delivery was fast once they arrived.
Was just in the day before Labor Day. The sales rep was very helpful and explained everything perfectly. Can't be happier with the purchase.
Kyle was amazing , found a great deal and found exactly what I wanted in 15 minutes. Great place to shop.
Was easy to buy in this place, the lady was kind and clear on everything ,she did not spend time to try to sell me another item
Very knowledgeable very nice people easy-going thought that we got the best deal in service hassle free
Kyle was very helpful and did everything he could to meet my cost and comfort needs.
Didnt have what I needed in stock, but the associate was more than helpful to provide different options and solutions
Ron was great. Very knowledgeable. Willing to work with me and help me out. Highly recommend.
Sales guy Nick is a good salesman no sales pitch but experience the mattress and select
Had a great experience with Kyle! He hooked it up with an amazing deal
The Salesman here Kyle helped us tremendously with our price range and even checked other stores in the area to make sure we got what we wanted ! Never shopping anywhere else, Thanks Kyle!
Mike & Kyle making a mattress hunt on a Friday night very amusing. Great salesmen👌🏼 …
Nick was awesome! He was very helpful and we got a great deal
Great customer service, you'll see me back
Kyle was great and gave me good deal. I'll come back for my next mattress
Great shopping experience! Kyle, the store manager, was very patient, knowledgeable and flexible.
Kyle was very helpful. Great selection. I would definitely return here.
Mike and Kyle were great. Exceptional service above an my customer service expectations.
Mike was amazing. Very helpful and knowledgeable and stayed within my budget. Very good experience.
I NEEDED A MATTRESS BADLY AND MICHAEL WAS VERY HELPFUL IN GUIDING ME WITH THE BEST MATTRESS AFFORDABILITY WISE AS WELL AS COMFORT. I WOULD RECOMMEND MATTRESS FIRM TO ANYONE.
We were given a great deal by Kyle at the Addison store. Come in and see him soon
Excellent service. Unbeatable prices. Friendly and knowledge staff. Will definitely shop here again.
Salesman Ron White was very knowledgeable and helpful with my purchase
Great costumer service! Kyle, in particular, was so helpful. Definitely would recommend
Great guidance. Very knowledgeable. Happy with the choice. Thank you for the great customer service.
Knowledge, kind, and eager to assist
Kyle was really helpful and gave us a great price.
Mike was cool was helpful and was helping me out on what bed i should get. I recommend this place!
Manager Kyle was so very helpful! I definitely would recommend this store!
Holy smokes these guys are the best salesmen in and out in minutes. No high pressure sales and friendly
Great place to do business with and Kyle was a pleasure to deal with and extremely helpful.
Kyle is the best. Definitely helped us out. Very helpful. Thanks again.
Showed me exactly what wanted, quick sale with a great price.
Great experience!! Great Staff! Picked out what I needed, didn’t force anything.
Amazing service I can wait to get my bed 🛌 My purple is enroute I can’t wait to get a great night sleep …
I had great service and a good price.
All good...easy...quick...professional
Nice people thay help me now I know what kind of bed I need
Kyle and Eric and Nick were awesome love them service
Always great service from Miriam and the crew there, love them!!
Kyle Engen ,He is nice person and his dealing with customer super.
Friendly, pleasant, no hassle, no pressure sales team.
Great customer service. Kyle did a great job.
Our sales rep was very helpful.
Excellent job
Awesome experience! Mike & Kyle were a huge help!
Great service, Kyle was great . Patient and worked with us .
Great place, excellent customer service, fair prices! Highly recommend!
This store is so nice, Kyle is very awesome!!!
Miriam was great sales associate.
Kyle was a nice helper he helped me today
Angela was a great help and very kind!
Kyle is an informative salesman and very helpful.
Kyle is very professional and helpful sales person
Great service and price match Amazon prices.
Good service and good prices! Very nice
Kyle was AWESOME!!!!! I finally get to get some sleep now!!!!!
Very professional very knowledgeable I’m appreciative
Super nice place Ali and Kyle are awsome
Expensive and customer service not willing to negotiate prices
Very helpful service and good prices.
Fantastic deals. Great quality
Nice, informative, low pressure. Nice selection
Good service , and the staff are very helpful.
Kyle did a great job
Kyle was very helpful and informative
Good choices for Good prices
Great service from Nick 👍 …
Great
Very helpful and knowledgeable.
Extremely courteous management!!
Chad is the best!
Great service
Had a wonderful experience with Miriam at Mattress Firm in Addison. We came in to try the nectar premier copper mattress we had been researching online. She was extremely knowledgeable and was able to price match with an incredible deal for us! We purchased two twin XL mattresses and two 600 adjustable bases. Delivery was the next business day and they were very professional and efficient. Absolutely worth the delivery/setup fee. Highly recommended!
The best place to buy mattresses without a doubt, good prices and excellent treatment and the manager Miriam is an excellent person, excellent treatment. I will definitely buy again in the future.
Nik is the best seller! I got a big discount on the mattress! I recommend!!
Good products and excellent price