Reviews of BoxDrop Charleston Furniture Direct. (Mattress Store) in Charleston (West Virginia).

BoxDrop Charleston Furniture Direct

184 Reviews

139 Comments

Mattress store

Mattress store

715 1st Ave S, Nitro, WV 25143, United States

Description

Information of BoxDrop Charleston Furniture Direct, Mattress store in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of BoxDrop Charleston Furniture Direct

Popular times

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Reviews of BoxDrop Charleston Furniture Direct

Stefanie Haddock

They were amazing. I needed a mattress quickly and I told Ross and Eddy exactly what I needed and they were able to give me the options right over the phone. I came in and they let me try out the ones we had narrowed it down to. I went to 4 other places before this and I got the best price and service here. They even have some heavily discounted mattresses up front.

Kelly Estep

After getting a great deal on a quality mattress a few years ago, we went back and purchased a lovely 3 piece leather set here…couch, loveseat and recliner. The craftsmanship is impressive and we are beyond satisfied with both the quality of the furniture and knowledge/kindness of the sales team. Always a great shopping experience here! We are customers for life!

Daniel Hare

Nothing but praises to say about this company. Ross and his team were so professional, prompt, and not pushy at all. While shopping for a mattress, they made sure I found the one that was best for me. They answered all my questions about the different options and styles. They had a large selection to choose from and the prices are unbeatable. I highly recommend going to BoxDrop CFD for all your needs.

Jeremy Scott

I came here expecting a new couch, but I didn’t expect to fall in love… with my new couch! Ross was incredibly helpful and helped me find the right fit for my home. My family and I are so grateful for the service provided by this company and couldn’t recommend this place more! We will be shopping here for all of our furniture needs going forward!

Michael Loveday

Absolutely loved shopping here! They had a great variety of options. We got our couches and bed from here and will get more from this store in the future! Customer service was also fantastic! They were so kind and helpful during the whole process of looking for the best furniture.

Shannon

Ross and Eddy are some of the friendliest furniture sales people we have met!! Just moved to Charleston and needed a couch desperately. We came down here to BoxDrop in Nitro, found a couch immediately. Great prices, payment friendly with or without credit, and Veteran friendly/discount. Also super awesome that the Fire Department will deliver it for us for a super reasonable fee!! Would highly recommend to anyone!

Donna Linsell

Awesome place to deal! Love my new couches! Ross is the best…look him up!

Trevor Salisbury

We had looked all around for a nice, good quality couch. We stopped in and Eddie and Ross helped us out. They showed us something that wasn’t even on the floor yet and we were sold. They made the payment plan and the whole pickup process smooth and easy. Nice genuine people!

Sharron Ashford

I went in looking for 2 beds and mattresses. The guys there were so friendly and helpful. Found the beds and will probably go back to purchase the sectional I saw. Really nice place to shop. I will definitely tell family members about the store. Thanks guys!

Brandi Sayre

We were able to shop without feeling stalked and preyed upon. Next time I need a piece of furniture, I'll come back here. Super nice dudes! Good prices. Great customer service.

Shelby Bolyard

Ross was extremely helpful and explained all my options for me very clearly. He made sure my experience was thorough and very positive. I will definitely be purchasing from him again.

Harold Hackney

The salesman, Ross was real helpful. He stated what I needed to know without alot of extra sale pitches. He showed me what I asked for . very helpful. Place was neat and clean.

Hannah Fowler

Super friendly people & very helpful! Got a great mattress & box spring for a great price. I definitely recommend checking them out if you’re looking for something super affordable!!!

Blake Whitener

Excellent and smooth transaction - they had everything I needed at a great price. Ross was helpful and made sure we were well taken care of.

Hannah Thompson

Fantastic customer service - very helpful, open to answering all of your questions! They are even delivering my pieces of furniture! 10/10

Doug Capps

Had a great experience here. Found living room furniture way cheaper than anywhere else. Great customer service.

Gail Schuman

The sales staff was excellent. Easy to deal with and we made a purchase. The sectionals were of good quality and priced very reasonable. Thank you!

Paulette Kemper

Come see Ross and Eddie @ Charleston furniture direct for all your mattress needs. Great deals for quality merchandise, also great customer service.

Heather Haddox

This will be my 4th time purchasing furniture through Charleston Direct. The service is Amazing and the Owner is Awesome. I highly recommend shopping here for any of your furniture needs.

LesIie Goff

Great experience with CFD! Ross was very helpful and knowledgeable. Checkout was seamless and even able to get our furniture the same day!

Alexis Smith

Everyone here was great. Gave us a great deal on a king size bed!! Fast to come out and help and very helpful.

PAMELA GREGOR

Great prices and wonderful people to help you find exactly what you want. I’ve bought several mattresses and wouldn’t go any place else. I also bought a recliner couch and loveseat. So happy with all of my purchases. Go see them and save money on good quality merchandise.

MICHELLE CHAPMAN

Great shopping experience. Staff was very helpful. Large selection of mattresses at a great price. Will shop there again most definitely.

Andy Flavin

Eddie was great help in helping me find a new bed and adjustable base. Great prices and service. Will go there next time I need a mattress or furniture.

Stevie Goff

CFD is the way to go! Great selection of furniture & mattresses at prices you can afford. Checkout was a breeze & amazing customer service!

Priscilla Richmond

Ross was really nice and helpful! Explained all my options and was very open to any question, definitely will be coming back!

Cody Kemper

Very helpful friendly people. Both went to great lengths to explain each piece and what they had. Will buy from them again

John Young

The gentleman at the store was very helpful and wasn’t like any other couch place they let you look around and if you have any questions you just give them a holler

Tabitha Fisher

Ross was very helpful & polite in helping us find a mattress today! We will definitely be returning customers

Felicia Withrow

Dude Ross was so helpful! Greeted us when we a got there. Helped up pick the best mattress! Love this place!

Krystal Alexander

The guys at here at Charleston Direct are great. My husband and I walked in and they directed us to exactly what we were looking for. We will ship with them in the future.

Amy Polen

Very good experience. Excellent customer service, prices so right we left with more than we went for.

Kimberly Horner

Bought an adjustable bed and mattress here. Very satisfied with quality and price. Salesman John was very helpful

Emily Atkins

I have bought from them twice and they’re always so helpful. I was satisfied with both my visits!

Hannah Walker

We have bought the best leather couch and multiple mattresses from here! Great customer service and delivery of products!

Marie Musilli

Fantastic experience at Box Drop in Nitro! Definitely go check them out if you’re looking for new furniture!!

Mikki Mouse

Gentleman at the front was so nice and helpful, wonderful selection and had the sectional we wanted in stock! ❤️ Wonderful

Lindsey! Moore

Excellent service, very helpful. So happy with the purchase. Got what we came for than some 😁👏 …

Kayce Dudley

Always a great experience! They go above and beyond to accommodate everything that I need! Keep up the great customer service!!

Samantha Belcher

An overall Awesome experience; quick and easy, very friendly people and willing to help with anything!

Corrie Whittington

Great place to buy furniture!! I have bought a couch and beds from them. They have great products at great prices! Great people to work with and you don’t feel like they are trying to sell you something you don’t want. Always my first place to look for my furniture needs. They are always upfront about delivery times post Covid.

Dee Holbrook

Beautiful furniture, unfortunately, things were much more expensive than we expected and for our purposes at the time. Great items though.

334karin

Great prices and quality furniture. Very friendly staff. Definitely recommend.

Tammy Aldridge

Great experience..no pressure sales and very helpful and informative.Comparable price

Caleb Brown

Great service ! Prices are great ! I would recommend any liking to try here …

Sarah Blake

We have purchased multiple pieces of furniture from the Nitro location. Ross is very helpful.

Stacie Thomas

Extremely friendly and knowledgeable! Very accommodating and good section.

Michele Bolyard

Very pleased with our purchase and absolutely wonderful customer service! Over and above what is expected!

Bushcraft 4 Life

Great quality furniture at bottom dollar pricing. No sales people nagging you. But if you have questions they are there to help. My kinda place!!

Blount187

Eddie and Ross were amazing! It was such a helpful and quick trip.

Mollie Salyers

Great experience, Ross was wonderful. Just what we were looking for.

Misty Barr

Friendly staff! Loved that we could take furniture home the day we purchased.

Sarah Murphy

Ross was very helpful. Quick and easy. Very happy with service!!

Shyanna Atkinson

The employees were super nice & helpful. Awesome place.

Kelley Jordan

Very helpful. Love the service and great furniture.

Sheyenne Jividen

Best experience I could ever asked for. This family owned business is so helpful and very accommodating.

Lisa Dunlap

Charleston Furniture Direct gets 5 stars from us! Nice selection of quality furniture, and a friendly staff with the best prices around. It was a pleasure shopping with a local business. You earned return customers today. Thanks so much!

Bobby Stover

Eddie and Ross were very knowledgeable and accommodating. Awesome service!

Ethan Godby

Ross took good care of us! Excellent service!

Olivia Maroney

Ross was super help and friendly! I definitely recommend coming here and working with him.

Diana Birchfield

Extremely helpful! Would recommend them to anyone. Great atmosphere!

Chuck Sparks

Not hassled to buy anything and given a lot of good information about the products.

Gavin Withrow

Found a reliable mattress at a decent price. Reliable customer service and friendly also.

Bridgette Williams

Purchased couches and mattress here on separate occasions always awesome people and service.

Jill Cornelius Underhill

We buy all of our furniture here. Excellent options and customer service.

Caitlyn Williams

Great service! Good deals!

Cody Ramsey

Excellent service all around thorough and easy to talk to

Tyler Hurd

Recommend shopping here fair priced furniture and good customer service.

Hope Flavin

Quality products and great selection of in stock furniture. We will be back.

Kevin Williams

Best deals on Hybrid mattress and sectionals in the Nitro area!

Tinya Belcher

Great service. Will be sure to come back in the future

Ziggysmith33

Great place and great product

Ceontanesha Knox

Ross was so helpful. Amazing experience

nic

My experience with Charleston Furniture was absolutely fantastic. They had plenty of inventory all of which was reasonably priced. Staff was extremely friendly and very knowledgeable. My sales person was Matt and he was grade A. He went above and beyond helping me with my purchase of a new mattress. By the end of our transaction I felt like I had known him for 20yrs. I would recommend him and Charleston Furniture Direct to anyone. Thanks for the great deal on a mattress and treating me so well! very much appreciated

Dj david

😳 I was so excited again!!!!!with the service I get when I shop with y’all. Thank you ROSS !!!!! …

Hope Cascetta

easy transaction with friendly customer service :)

Alex Martinez

Super friendly and very easy to work with!

Tracy Batman

Awesome customer service, great prices, and selection. Would definitely purchase from here again. Thank you!!

Sandra Ortiz

Very clean and organized. Everything is really cheap.

Brianna Martin

Cannot recommend shopping here highly enough. No pressure from salespeople, but they’re available for any questions. They explained the buying/delivery process clearly. Great selection, clearly marked (great) prices, and we unexpectedly got same-day delivery! Will definitely be making all future furniture purchases here.

Sonia Alfaro

The staff are extremely friendly and helpful. The delivery was the same. They called and kept me up to date on delivery.

Andrew Walker

Great prices and customer service

Jay Williams

I just received my king mattress set from Charleston furniture direct, I must say I really love it. The delivery man even helped me set it up and they are really nice. I will recommend to all my friends to shop there. Very good service 👌👌👌 …

Timothy Thomas

Ross was very polite and knowledgeable.

John

Great customer service and a great selection!!!

Joy Hill

Our experience with Charleston furniture direct in Nitro, WV was nothing less than amazing! There are no high pressure sales, the employees are very friendly and let you look without following you around, but are available to answer any questions you have. The facility is clean and laid out great so you know the price range! Thank you, Charleston Furniture Direct!!!!

Man’s Machine’s

What you don't see online or in the commercials is exactly what makes Charleston Furniture District have exactly what you're looking for when shopping for a bed, couch or recliner. I didn't get overwhelmed by employees or salespeople with pitches on product knowledge or salesman technics. If anything I was more in a rush myself not wanting to be unable to make a decision. Lol I didn't even spend hours comparing online or other places. Why, because it's as simple as, Named Brands, good, better, best choices, not to many products, less marketing means less mark up. Ultimately I got everything I needed and more then I wanted all delivered today. You make your own decisions though. I'm saying positive reviews aren't as common as negative one's. I'm happy regardless.

Scott Miller

Great people great service

Cathy Wild

Love my new mattress! Thanks Ross!

jamie barker

my husband and I went today looking for a mattress set and box of springs unsure on what we wanted when we got there the service was very helpful and friendly we greatly appreciate the customer service and are thrilled with our new bed. We will definitely be back again!

Cierra Powers

Charleston Furniture Direct had a wide variety of furniture and mattresses. Great prices and outstanding customer service.

Mike Klein

Josh gave us a great deal on a Cool Phase mattress that has really helped my back a lot. We'll definitely be back to replace our son's bed too

Melanie Freeman

Quick Service and friendly staff.

Brandon Holder

Customer service was very helpful

Shane Gates

Just bought a mattress today, the guys there were very helpful & the prices were very reasonable. I would recommend anyone looking for good deals on furniture to go there first! Would absolutely buy from them again!

James Harper

Absolutely amazing customer service . Hassle free ,always a pleasure, convenient and very nice products. Josh goes out of his way to help customers.

Pat Lynch

Great people to deal with...

Jenna Matics

We got a great deal on a mattress!!!!!!!

Ian Aretz

Great selection and even better prices! Highly recommend Charleston Furniture Direct for your next furniture/ mattress purchase. 5 stars!

Rebecca Gooslin

Great furniture, friendly staff, wonderful customer service. Will definitely be back to purchase more in the future.

Angie Ballard

Good customer service Great prices furniture is well made

Joseph Wagner

Very friendly and knowledgeable staff. Josh and Josh have a great selection of furniture and the prices are great.

Rose Messer

Great low price place to get beds and living room furniture Will definitely buy here in the furture. Awsome bargin prices!

Sierra Rabel

Fantastic customer service

Mark Randall

Great place, great people, great service and great quality at a great price! Thank you for all you’ve done for me and my family!

Beth Boyd

No pressure sales, easy to make a selection! Quality furniture and bedding for less. Give them a try!

Tammy Stallard

Nice place and get furniture quickly. Good deals

Vincent Bolling

Good experience.

Theresa Spencer

Very helpful in helping me choose what I wanted. Very pleasant sales people.

Matt Pelurie

Great product! Friendly staff! Awesome prices!

Missy Ramsey

We have bought two matteress and they have been great to work with.

Kayla O’Brien

Best couch buying experience ever!!

Jennifer Copning

Great Prices! Great Service! In and out in under an hour

Barry Grace

Great Selection and awesome price .Highly recommend it

Joseph Stover

Great service great prices!

Angela Franks

Friendly family oriented business.

Robert King

We got great prices on beds

Buffy Riffle

Got a great deal there!

spider “Spiderbite” Bite

Nice guys. Very helpful

Cat Frenzy Outdoors

Awesome people friendly service

Greg Harkins

Great product great prices

Carla Stevenson

Great place, friendly service

JoeAnn Crawford

Excellent selection and prices

Starlett Samples

Good furniture, that doesn't break the bank

Karen Hill

Best prices in town!!

Chris McMasters

The best prices and the best quality

Karissa Worthen

Great Place, Great People!

Paul Smith

My first stop for furniture and mattresses

Floyd Rose

Good deals

Buddie Hodge

Nice staff

Corey Dean

Great prices and deals

Bubba Blue

Really nice people.

Jessica Beasley

Great customer service! Great service! Happy face!! My 2nd time back and will keep coming back! Thanks guys!!

Yamaha91087

10/10 recommended this place here, can’t beat the prices 🤘🏻 …

Olivia Thompson

Quick, friendly and professional service. Would recommend everyone to let them try and earn you business!!

Renada S.

High quality products at affordable price. Great customer service. Friendly staff definitely come check this place out

Robert Bauer

Great Service. Great people. Every I Needed. Thank for all your help.

Monica Martinez

Great experience, both gentleman were very helpful and nice! My husband and I both would highly recommend them, I even took my son back to get his new furniture! Rate a 10 out of 10!

Tyler Price

Got new furniture with a mattress! Great service. They greeted us at the door and helped us with what we needed.

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