Reviews of Tempur-Pedic Flagship Store. (Mattress Store) in Atlanta (Georgia).
Tempur-Pedic Flagship Store
3400 Around Lenox Rd NE Suite 203, Atlanta, GA 30326, United States
Description
Information of Tempur-Pedic Flagship Store, Mattress store in Atlanta (Georgia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Tempur-Pedic Flagship Store
Sunday
12–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
Reviews of Tempur-Pedic Flagship Store
Kevin Lutz
Firstly, ask for Byron, exclusively, for an altogether pleasant purchasing experience. His person, and the service he provides, is top tier.
Regarding Tempurpedic mattresses, just go for the best. This is an investment in your quality of life. And what price tag can you place on that? Sleep is not a pillar to your health, like diet and exercise are. It is the very foundation upon which diet and exercise stand. I hope you find this to be helpful.
LaGina S
Hey I visited the Lenox location on Thursday April 14, 2022. I was just walking past and met Matt and he turned my life around. Everybody needs to come and get either a mattress or a pillow for a better quality of sleep. I will be returning for my next purchase. I had the best customer service experience ever.
Roahmin Murphy
Valerie helped me choose a pillow that has alleviated the neck pain I experienced prior to my purchase. Valerie's experience, knowledge and enthusiasm serves her well in helping her clients understand the importance of rest and confidently customize their purchases for better sleep. The team behind her is supportive, and there is a distinguishable flow to their work style - one that I have only observed from teams with a healthy culture. I 10/10 recommend this location if you want a tailored experience and coaching in improving your rest.
Sharon Shahan
Jason is the epitome of wonderful customer service. He did everything to make sure we were exceptionally happy and comfortable with our mattress choice. His patience and kindness was not only appreciated but unequaled. He has earned my business for life.
Qi Zhao
Came in to try the mattress I know I already like. Store is super clean and sales guy very knowledgeable and helped us picked the right one we very pleased!
S K
Experience was amazing. I can see why their reviews are so high. I would 100% recommend this location to family and friends. I worked with Valerie who has been there for a year and she has good insight into which mattress and pillow fits your lifestyle and body type.
PARKING- this place is where the lululemon is by Lenox mall and there is usually parking. It doesn’t take as long as the mall parking spaces.
If I remember to- I will update this review after mattress arrives!
Dimitri Matsis
After years of back and neck pain my wife and i finally decided to look for a mattress worth the price. We walked into this location not sure what we wanted or what to expect. Valerie was amazing. She accommodated our pickness, answering all the questions we had. She walked us through their entire inventory and was so pleasant to deal with. Highly recommend and cannot speak higher of their staff and of Valerie specifically.
Haley Langley
my husband and i came in today looking for a new mattress. we were blessed to have Chance help us with our purchase! he was very knowledgeable on every question we had. he is also very nice, funny, and energetic. i highly recommend asking for chance!!
A W
I met with Antonio Gary. He is phenomenal!
He is exceedingly knowledgeable about all Tempur-Pedic products.
He was so kind, caring, and patient with me as I tested out multiple mattresses and pillows.
He answered all of my questions thoughtfully and meticulously.
He was not pushy and did not rush me.
I highly recommend visiting this location for a First-Class experience while shopping for a life-changing mattress.
Chartia Flowers
Byron was pleasant and had excellent customer service throughout the entire experience. He was knowledgable about various products and was able to answer all of our questions. Will return. Definitely recommend stopping in!
JTNLON B
My wife and I visited the store November 30th. Byron was extremely professional, knowledgeable, and he made the transaction very smooth and easy. We are looking forward to our new mattress.
Angel West
Had a great visit today with Joe & Byron! Showed me the Active breeze bed & it was amazing! Definitely putting this on my list for my future home shopping! Definitely recommend great customer service
Krystal Avula
After visiting a couple Ashley Furniture stores and finding that they carried some but not all the Tempurpedic mattress models, we decided to visit the Tempurpedic Flagship store. Very glad we did. They of course had the widest selection for us to try out. Byron was informed and so helpful and patient as we tried out the mattresses we were interested in. This is the best place to search for a Tempurpedic mattress!
Misha Allen
Trying to find a mattress can be tough but Riddhi made it a pleasant, seamless experience. She was very knowledgeable and answered all of our questions! We we definitely be back.
Dianne Sharp Parks Daniels
I do not like shopping for mattresses. But the folx at Tempur took away the pain. Chance is a wealth of information. He and all the consultants thoroughly explained the particulars of each mattress, how it applied to our sleep comfort needs, and made our evaluation and decision process easy. Thank you!
Jessica
Great experience today in the store. Chance was super helpful and had great energy. Every mattress we laid on was great making it difficult to choose!
John White
Byron is very helpful and educated customers without pressuring them. I had initially ordered a Tempur Pedic from another retailer but felt pressured to the point that I wanted to cancel and just find being in a Tempur store to be a better experience.
Bekah Holz
Joe helped us look at a few different mattresses, and was incredibly helpful talking through the differences and the pros and cons of each. Highly recommend!
Robert Cortese
Byron was extremely helpful in taking the time to explain everything and help me pick out a pillow that fit my needs. I already have a Tempurpedic Mattress that I absolutely love. Now I have a great pillow to go with it.
Nick Pierre
Byron was great! Showed us the options and explained things clearly and concisely. Will definitely recommend this location to friends and family.
Scott Humphrey
Byron was great in helping us out! We were able to sort out exactly what we needed for pillow comfort! Thanks again!
Arjun Ghodasara
Byron was fantastic. He was very patient and showed us the different mattresses and bases. Very friendly.
sienna borho
This store is so welcoming. Chance’s energy is amazing and he was so helpful in helping me find what I need and Joe was also very helpful in recommendations in what I was looking for.
Shermin Fernandes
I visited the store today to buy pillows and I was greeted by Riddhi. She helped my to find the best pillow that I was comfortable in. I definitely recommend going to the store.
charles odie
I met with Joe at the Buckhead location. I really appreciated his expertise and support in choosing the right mattress. Phenomenal job
Adam Holcomb
Byron was our guide around. Helped us decide what would be best for our sleep needs. Great experience.
Oliver Brodhage
Great experience, knowledgeable and super friendly staff. 2 thumbs up. Thank you Chance Stone for taking the time and explaining all the different options.
Cheers!
Tony Askew
Mr. Matt Murray was extremely professional, informative, and confident. Will most definitely be shopping brand and consultant. Thank you Tempur-Pedic for such great character and customer service.
Ella Kang
Mr. Murray helped us to purchased best mattress. :) We are really satisfied with his service. Thank you!! We will come back in 10 years to purchase new mattress.
Kimberly Jordan
Matt and his were the best! Great customer service and zen experience while shopping. Team was very knowledgeable about product and went over all of the features.The store was exceptionally clean.
Anya Smith
Costumer service was amazing I was walked threw every design and version of each bed and they all felt heavenly almost unreal I almost fell asleep just trying the firm bed
Michelle Randles
Matt was fabulous! He walked us through each option and worked with us to see how we can sleep better and understand the benefits of tempur-pedic!
Deidra Jamison
Visited the Lenox location and met Valerie who’s just so amazing and have outstanding customer service. Told her my concerns when it comes to a mattress and we was sold on her great customer service and product knowledge. Will definitely get our upgrade King mattress once our home is close to final stages of being built. Thank you so much for all your help you’re so sweet and funny 😊
Anderson Serrant
Byron was extremely helpful and patient. His knowledge on each mattress was super helpful
Jessica Gilmore
Antonio was amazing! He immediately begin helping us find a king size pillow that was perfect for both of our individual needs. Highly recommend!
Thomas Smith
The active breeze bed was amazing. Joe showed me many great features.
kenny martinez
Riddhi at Lenox was fantastic! She found me my perfect pillow. She made sure pillows and mattress was protected and sanitized.
G Crowegg
Wonderful customer service at the Atlanta Flagship store @ Lenox! Antonio Gary is very knowledgeable, friendly and patient. The entire staff was very welcoming.
Sonja Le
Bought 2 pillows here for my friends wedding. They loved it! Staff was super nice and welcoming straight from the door.
Eleanor Yang
Ruddhi was incredible. She’s super patient and professional. I found my dream mattress with her help. Awesome experience.
Ben Smith
Great experience! Valarie was extremely knowledgeable and personable! Will be back for any other products I find that I need.
Lin C
Amazing store, good customer experience, find the right pillow we have been looking for. They are running labor promotion, and had a great deal!
Jennifer G
Byron was extremely knowledgeable and took the time to answer all of my questions. He was very personable and professional.
Jimmy Huslig
Jase was an absolutely wonderful associate that cares about making the customer happy. I thoroughly enjoyed my experience because of his immense hospitality and amazing smile. I would strongly recommend going to this store and purchasing one of their amazing mattresses. Most deserved 5 star review I’ve ever made. He is very knowledgeable about the products and makes sure the customer is satisfied with their purchase.
Dre Day
Every associate in the store was very knowledgeable and really took the time to educate us on each mattress and pillow. The store itself was clean and spacious - which we appreciated very much. Thank you Jase and Antonio for making it such an easy mattress-purchase experience. They’re our new go-to mattress professionals!
Zeezoo Ryu
Antonio, the store manager, is an awesome person! We asked so many questions and he was able to answer all of them with kindness. I love when store managers are confident about the product that they sell. It shows the quality of the product and convinces the customers. I would highly recommend this store to anyone looking to buy a new Temper-Pedic product! Everyone in the store was so kind and visiting the store brightened my day for sure!
Niara Hasan
Riddhi was an amazing sales associate! She helped me determine the best pillow for my needs.
Kristin Clement
Husband and I went this morning to upgrade our bed since we've both been having low-back pain. We were greeted by Antonio, the store manager, as soon as we walked in and he was excellent. Told us about the products and had us check beds out. Gave us time and space to browse the selections. He helped us tremendously as we made our decision. Great store and great staff!
COLLINS EGWU
Riddhi, was quintessential and professional. She deserves more than a 5 start! Great job!
Ashley Ayodele
Absolutely love the service I got here! In all honesty, I was window shopping for a new home with my fiancé and I didn’t feel pressured at all but the warmth I felt, presentation, details , and Valarie’ in depth knowledge of all products just made it so comfortable for me and fiancé to make the purchase even before our move, along with several deals too! I’d advice everyone to come here!
Cequoyah Gates
Valerie Logan-Harley was a wonderful sales associate. She was very knowledgeable and had great customer service. She convinced us to invest in a Tempur Pedic.
Monique O'Quinn
Excellent demo and information provided by Byron King at the Atlanta location. Can’t wait to make a purchase for our home!
Azadeh Paziraei
I had a wonderful experience with Byron. He was very knowledgeable and professional.
Brandon Bell
Joe was amazingly helpful! Stellar service and personality. Thanks so much!
salima aouizir
Amazing experience ask for a Byron and chance they know what they’re doing and they provide an exclusive customer service experience!
Benjamin Boscan
Antonio provided us with a superb customer service and positive attitude. Highly recommended.
Paul Wendler
Riddhi, the store manager, did a fantastic job showing us all the different mattresses.
Jhavonte Hazlitt
Jason has been a big help! He was very informative and friendly!
Jenefere Smith
Matt was enthusiastic and showed a wealth of knowledge as to why each bed and features were significant towards helping me and my friend make the best decision for our body types. From pillows to bed comfort level he was all over it. He was patient with my reluctance and took time to help me make my own decision without being pushy. I’m glad I came in and encountered him. I went from being confused and browsing to committed to an item in no time.
Bobbo Smith
I wish I could give 10 stars. The employees here are phenomenal. Helped me with an online order that never showed up and Tempurpedic’s customer service over the phone was non existent. Not only did the crew here help me cancel that order, they were amazing at helping me find a new mattress. Knowledgeable, friendly and accommodating. This is what customer service should be like everywhere. If you are looking for the best of the best, come here to find the best mattresses and customer service in Atlanta!
Ronnie Martin
I would like to recommend the Tempur-Pedic Flagship Store at Around Lenox to anyone shopping for a new mattress. My experience was exactly what I was looking for: Sales people that described the various options, asked questions about my needs and desires, and helped me systematically narrow down the choices until I settled (literally) into my new mattress. Having the ability to try and compare each mattress was critical to my decision process. Once my decision was made, I was pleasantly surprised by how quickly my new bed was delivered and expertly installed. And with the purchase of new bedding and pillows, my adventure in bed shopping is now complete. I am so happy with the result! Thank you, Antonio, for your help and guidance, for not trying to push me to more expensive options I didn't need, for letting me know about upcoming sales, and for readily accepting returns when I bought things I didn't need. It doesn't get any better than this!
Chanda Dwain
Jase was so helpful and pleasant. He was knowledgeable on the products and made great mattress recommendations based off my needs.
c James
This place is great and their service was much better than I expected.
It seems like poor service is the default at so many stores now days so I wanted to take a minute to acknowledge a store that gets it right.
I typically order most things over the web but a mattress is definitely a product which requires a test drive.
When I arrived I was met by Jase and he later brought in Matt to answer a few questions. They spent nearly 1.5 hours with me going through various options between mattresses and bases.
They really know their products and patiently answered all my questions without ever having to look anything up.
They're great guys and seemed to actually enjoy their jobs, which is also rare now days.
I also appreciate there was no pressure to buy anything. They didn't try to upsell me or press me to add pillows and sheets to my order.
After trying out several beds I wanted time to think about it since it's quite a bit of money. Jase said no problem and handed me his business card. The next day I called to let him know which bed I selected and I was able to complete the order over the phone.
If I had any complaint, besides wishing the prices were a little lower, it's the product names. I routinely had to ask the name of the mattress or feature I was trying out. Corporate sure likes to cram a lot of buzz words into each of their product names. But this of course has nothing to do with the store or the people working at the store.
I hope the delivery service is just as good as these guys were.
Elaine Fields
Great experience, Riddhi helped me find the right pillows quickly and we are happy!
Breanne Wilkinson
Great experience with Jase and Valerie! They were super helpful even though I came in late on a Friday!
Jen
Jase was great and super helpful. We came in for the pillow sale boho. He let us try all the different pillows we wanted until we found the best fit for us. Great experience.
Barbara Brown
Had a great/easy experience purchasing a bed/frame and pillows from this store. Jase was extremely friendly, easy going, knowledgeable and patient....everything you would want when making such a major purchase! Actually, the entire staff in the store was attentive and friendly. I highly recommend purchasing here...no pushy salespeople and excellent customer service... which is rare these days!
Falyn Weiss
We came in here to buy pillows and had a great experience. Our salesman was very knowledgeable about the type of pillow that we should be looking for given our sleeping habits and helped us pick the right one. They let you try out the pillows, and the whole place is very hygienic about that experience. I didn't feel like I was being pressured to buy more than I needed like some other mattress stores - we got exactly what we needed. Overall a great experience, I'm sure we will come back here when we want to replace our mattress, too!
Jason was our associate - thanks Jason!
Chassity Wright
So I was just given the keys to my home today and in need of EVERYTHING so I decided to start first with the most important, bed shopping! First time ever visiting and purchasing a Tempur-Pedic and was given the whole SPILL ON EVERY DETAIL OF EVERY MATTRESS, with a lovely side of laying on each one and feeling all the feels, by their wonderful employee Matt!! He definitely helped encourage me to make such a great investment on myself and gave me the confidence and legal, expert opinion to finally decide on a LuxeAdapt Soft and Ergo base! I’m sold and sooooooo happy!!!! Great work Tempur-Pedic for training and having such great and knowledgeable employees! Matt was awesome and could’ve sold me milk from my own cow as well LOL!!!!
Devin M
My wife and I had a great experience at Temper-Pedic. Jason helped us to have the full experience of trying different mattresses and seeing what worked best for us. He had us try out a few different versions and was able to answer all of our questions about each one, but was not pushy in trying to close a sale. He cared about us finding what was right for us and was eloquent, patient, and kind. I would very much recommend visiting this location if you are in the market for a new mattress, great people set this place apart!
Emily Smith
Jase was awesome! We actually stopped in for a quick second, but stayed for a while! He knew so much about the product and options. It didn't feel like a sales pitch at all and he was so friendly and easy to talk to. I especially felt like he listened to my concerns and questions. We felt really at ease during our shopping experience. We didn't purchase the day we went in because we are moving and don't know our timeline yet, but there was no pressure. Instead of purchasing online, I know we will go back to this specific store to see Jase or Matt when we do get ready to purchase. The experience was worth it!
Andrew Lu
Byron and Riddhi were excellent at explaining everything and curating the experience.
P B
Joe was very knowledgeable and not pushy at all. Great experience.
Vanessa Flowers
After going to 3 mattress stores I finally decided to go here. Wish I had called this store first. Would have save me so much time. Kevin and the other gentleman were very knowledgeable. Very happy with my purchase! Thanks again
Karen Stiggers
I am currently shopping for a mattress and Matt Murray was absolutely awesome. He took the time to show me the different variations of the mattress firmness and the adjustable options. When I make my final decision if I choose Tempur-pedic I will definitely come back to him.
Jasmine Davis
Visited this location just to check out a new bed I was interested in getting in the upcoming months. I spoke with Jason who was incredible and very knowledgeable about the products and items in the store. He definitely has me sold and I will be back in a few weeks to purchase my new bed.
Kathryn Yancey
I so enjoyed my trip into the Tempur-pedic boutique at the shops at Buckhead! Jace is one of the most kind and masterful salesman that I have ever encountered! He supplied me with such wonderful service. Usually the idea of making a large purchase keeps me up at night, but not this time. I'll be back to seal the deal very soon!!
Mango
It was our first tempur-pedic experience and Antonio helped us so much! The store was squeaky clean & Antonio walked us through the entire process.
**UPDATE after 2 months**
Shipping/ delivery service isn’t good. We expected better delivery process from a this company. We have 0 information of delivery estimate. We had purchased the mattress prior to our new build house being ready for delivery so we asked the store to hold the mattress for us. We’ve been trying to get the mattress delivered to our house but the store manager & the corporate is unresponsive. No update after the manager told us he’ll check on the status on our delivery.
Bryan Ates
Great customer service from joe , he is very helpful and gave us all the options. Definitely very knowledgeable and professional.
Danielle McKenzie
We had a great experience at this store! After many months of shopping for and comparing mattresses, we decided to go with Tempur-Pedic. Jason was incredibly knowledgeable and helpful. After deciding which mattress was best for us, we even went back to the store for sheets and pillows. Highly recommend!
Stephanie Fleming
Had a lovely visit with my husband today at this store. Jason had incredible customer service and made us feel so comfortable and safe with all the luxury covid precautions.
They lay disposable cotton liners down to cover the bed and the pillows so you can still have the full experience of discovering your dream mattress and bed.
We went to the store specifically to try their adjustable beds and had an awesome experience and left with all our questions answered and confident we would be back to purchase when ready.
Lebaron Sims Jr
Matt & Antonio were extremely helpful in helping my wife and I find a new mattress. They walked us through all of our options, worked with us on pricing, and let us know about future deals.
Great experience!
Felisha McCullum
Jase was phenomenal! We weren’t sure about Tempur Pedic walking in but Jase took the time to walk us through all the features of the mattresses have to offer. We were sold. Jase was not pushy and did not try to convince us to buy today. He really wanted to ensure our needs were met and provided us with the information we needed to consider a purchase
Didem Dildar
Riddhi was great! Very knowledgeable! Thanks!
Susanna Kemp
Excellent customer service from Bryon and Chance; a great and informative experience!
Victoria Brooks
Byron is very knowledgeable and provided impeccable customer service.
Ashif Barday
We were given warm welcome by Jason Waters. He was very knowledgeable and patient. He allowed us to test different mattress in safe manner and answered all our questions. Mattress were very pricey and it is one we are considering buying.
Dallas Cooper
This was an absolutely amazing experience. My husband and I are looking to upgrade to a King mattress. We went in and had a private shopping appointment with Matt. First, Matt is the absolute best and you should definitely work with him here. Second, they don't work off commission which is amazing. I feel like we learned so much and it wasn't being pushed into anything. Third, we realized after discussing that we found exactly what we wanted here and will be purchasing in the future. If you're looking for a mattress, this is the place to go. The cleaning procedures were incredible. I will recommend this to everyone I know who is mattress shopping.
Jamie Campbell
Joe was super helpful in the Buckhead store. Let me try multiple pillows.
Eko zhong
Had a great experience there. Valarie gave us a fully try out to let us figure out which mattress suit us. She’s really supportive and friendly, will definitely select this store if need to buy some tempur-pedic products!
Swoop
Staff was great! Joe helped find the perfect pillow for me!
Seni Sulyman
Had a great experience here. Matt was so amazing at explaining everything to us. Felt like I was getting a sleep education. And Antonio the store manager was also super helpful. Always great to experience 5 star service.
Angie Bertino
Riddhi was super helpful and helped me find the perfect pillow!
Alma Stone
Went in to finally buy a new mattress and was pleasantly educated and served by Antonio. He explained the mattress differences, helped us understand sleeping patterns, and was extremely nice. This was an investment we were glad to make and Antonio made the whole experience a good one. Looking forward to better sleep. If you’re curious about Tempurpedic mattresses, visit this store and ask for Antonio.
Licia Hudson
Jason was very professional and walked me through the process. Ultimate customer service!! He took his time to explain everything. It’s a good comfort to know that Jason made sure I understood everything.
David Chase
A very bright, clean and new store with extremely helpful salespeople that were able to assist us in finding the right mattress for our particular sleeping styles. We also appreciated that they had Covid measures in place for us to be able to actually test the various mattresses before making our decision. Our salesperson, Jason Waters, really broke down the subtleties in the differences between the 2 we were most interested in, which made our final decision much easier.
Alex McWalters
Matt was our salesperson, and he was fantastic. Very friendly, attentive and down to earth. We’re still deciding on a mattress, but if we go with one, we’ll buy through Matt.
Jack Lipasek
First of all the layout of the store has the look and feel of multiple bedrooms, not the warehouse look of other mattress stores. It made us feel comfortable to really take our time while trying different mattresses. Matt and Antonio took time to explain the differences between their mattresses and answered all our questions. I highly recommend this store.
Jay Freer
The buying experience is TOP NOTCH!! Cameron Herron was our salesperson and he never rushed us and listened to what we were after. We ended up with the mattress we really wanted and at a price that was fair. 10 out of 10
Our delivery people were incredible to Narian and Deleon were efficient, very kind, and did an excellent job of not bumping or scraping anywhere in the delivery path (we had just repainted recently). I give them a 10 out of 10
Mattress Firm stands behind the products they sell and their customer service is the best we’ve experienced! HIGHLY RECOMMENDED
Neel Chatterji
Great experience shopping with Joe. He is an expert at what he sells.
Vanessa Ojeda
Had been wanting to purchase a new mattress since the one we have is old. We were greeted by Matt and right off he gave us the tempur-pedic welcoming showing us the different mattress compositions so we could gather some intel on their quality. He then proceeded to grab sanitary sheet for us at lay on the mattresses and as we were testing them out he informed us what each mattress had and how they differ from the previous one. I have lower back problems and as I informed him that, he made sure he included options that would help me. Needless to say we left with a mattress and some really good sale discount Matt is a wonderful sales rep 10/10. Come to the store and ask for Matt he’s your guy!
Leilani Ross
So I had to write this review to tell you about this store and their representatives.
Walked into the Atlanta Tempur-Pedic store across from Lennox Mall and was met with Jase & Matt.
The store itself was clean and both reps had on masks. There was bottled water, hand sanitizer and gloves available at the door. It did not feel like a traditional “department” store. It was a relaxing environment even down to laying on the beds. They gave us our own disposable bed clothes to lye down on. I felt like they not only took the companies interest in mind but our health and safety as well.
They were both very hospitable and polite. They took time to find out what it was that we were looking for. What I appreciated is the fact that they listened and showed us a few options that would fit our needs. They were not pushy or overbearing with just making a sale. They also helped us with each option to seeing not just the benefits of each bed but how that benefit would affect our health and overall well being.
I found it a very pleasant shopping experience overall and would absolutely recommend this store and both representatives, named above, for anyone’s mattress shopping needs.
Ciara Oden
Riddhi was amazing! Helped me find the perfect pillow!
Maria Furth
Jason was great. He spent a lot of time with us and made sure we bought the correct mattress.
Nicole Allen
Riddhi is a wonderful salesperson and has enlightened my next sleep purchase ❤️
Caroline Elizabeth
Love this store! Jacey recommended the cloud and cooling pillow to help with my neck pain. You never realize how important a pillow is until you get a really good one. So excited to have this tempur-pedic store in my neighborhood.
Victoria Arnett
Awesome store. Jase at this location is so helpful. When my boyfriend first suggested we get tempur-pedic pillows I was hesitant because of the price but once we talked with Jase and he helped us find the perfect pillows for our sleep styles and bodies, I was sold. Awesome store and even better customer service!
Joni Webster
Valerie and Antonio were amazing. Very friendly and communicative. Allowed us to try out different beds and made us aware of offers available as well as options. Would recommend to anyone.
Atomik Robo KiiD
Great experience buying our new mattress! Antonio and Jase were great at answering all of our questions. Even got a great deal on some accessories. Can’t wait for delivery and restful sleep. 100% recommend!
Arnaud Ndihokubwayo
Riddhi was very helpful and knowledgeable on the mattresses.
Sarah Kalaf
Amazing experience. Matt was wonderful, asked us questions regarding our sleeping preferences to recommend specific mattresses that meets our needs. There is no pressure or up-sale, they do not work on commission. Everything was sanitary, employees wore masks, we had our individual disposable bed covers. Customer service from tempur-pedic is always the best.
Dell Owens
First off I want to start off and say thank you to Jase for helping me look for pillows when i came in. Very polite,knew exactly what I wanted when i explained my situation. You definitely get 5 stars and I will be back again.. Thank you thank you
alexandra weiss
Experience was awesome! They were so accommodating to helping me find the right pillow for me. Jason was especially helpful!
Christine Coxon
Byron was amazing! Knowledgeable and friendly!
Terry J. Griffin, Jr.
We came to the store looking for a pillow that would solve our neck problem and thanks to Antonio we were able to do just that. He was very knowledgeable of the products and what would fit our needs and now we get to look forward to a good nights sleep!
Chemelle Evans
Today, I had an excellent experience working with Matt at the Atlanta store! Great insight and customer service! No pressure, just good information and consideration of our needs. I highly recommend working with Matt!
Christiannah Oyedeji
Had such a wonderful time exploring the options in store. Antonio provided excellent customer service and had an amazing depth of knowledge. I’m very excited to purchase my new mattress and base.
kristen stodd
They are awesome! I highly recommend them.
jose esparza
Jason I believe he goes by Jas? But he was great and Matt as well. Very informative not pushy. Just gave all the information one could want even have updated information about the delivery process and were very nice every time we called for updates about our new bed. Only downfall was the delivery company is separate and I was told by the store in Atlanta that the delivery company would pick up our old bed frame and mattress as long as the mattress was wrapped in plastic. When the delivery company got here they seemed really confused about picking up anything from us. They did say they could take the mattress, but not the bed frame so I had to make other arrangements for that only feedback I could give is to have more communication between tempurpedic and the delivery company as they seem to be different companies and there is some confusion between the two as to what services are actually offered and what the stipulations are.
Darius Favors
I stopped by today because I’m moving in the near future and I’m looking for a new mattress . I had the pleasure of working with Antonio and he was nothing less than amazing . He listened to my concerns and needs , showed me the best options based on my needs and helped me find the perfect mattress! I’ll definitely be coming back to shop with Antonio !
Precilia Nguyen
My partner and I went looking for a new mattress and the store's team lead, Matt, was more than happy to show us what Tempur-Pedic had to offer and educate us on our options. While the price is very steep, the customer service was impeccable and made the experience very pleasant for us. We weren't considering Tempur-Pedic before, but Matt has convinced us to put them on the top of our list!
kandis murray
I came to this location after grabbing some food with my daughter and was greeted by Matt Murray. He gave me the whole experience on explaining the different type of Tempur materials. We discussed my current Tempur mattress to compare to the newer models they have now; to see what would best fit my comfort.
My experience was very calm, relaxing and didn’t feel rushed. I was able to see and feel what would be my future purchase.
Mr. Murray was very knowledgeable about the product and it’s past history of their previous makes.
Will be seeing you soon Mr. Murray for my next purchase. Also, to get my daughter the Tempur-pedic stuffed teddy bear! And one for my self. It’s so huggable and soft! Thank you.
Hong Thong
Great customer service with Jason today! My husband and I are looking for a new mattress and did not know where to start. He was extremely helpful in helping us find the perfect mattress. Come see them!
Paul Kim
I walked in to schedule an appointment due to COVID protocols and was pleasantly surprised at how good Jace and his colleague were prepared for us. Top notch customer service and A++ COVID protocols. It was pretty much "white glove" service as there were surgical covers on both the beds and pillows we tried and it was a great experience. All in all, I was just looking but a great product and great experience at the store, I found myself walking out purchasing a new bed. Can't wait to sleep on this new one. Thank you to the Buckhead store and the management for making my visit safe and a great experience.
Griffin Buser
We had a great experience at Tempur-Pedic! Jason was the sales associate who helped us and led us in the right direction to find the perfect pillows. He helped educate us on the products and was not pushy at all - really good experience !
BeautifuL DaY
THE BEST PLACE EVER!!! Antonio the store manager and Jason were both VERY HELPFUL. I have had lower back pain and neck pain for over a year now. I tried SO MANY PILLOWS!! But I could never seem to find any that helped me any Even with regular acupuncture and chiropractor visits I still had neck and back issue. I came into the store yesterday desperate for a bit more relief even if I had to spend $1000 !!! Antonio and Jason immediately directed me to the best pillow for me. I tired it out and seemed ok, but then again I was skeptical because they had a resolution TOO QUICK. I was going to buy the pillow they recommended somewhere else and do some more research but they ended up to be so knowledgeable and so nice I bought the pillow here. The very next day I FELT ALOT BETTER AND I SLEPT SO SO SO GOOD FOR THE FIRST TIME IN A LONNNNNNG TIME!!! My boyfriend talked down about my pillow at first lol but in the morning in amazement himself he complimented how well I slept! I was so impressed I came back to buy pillow cases! From now on if I need anything that has to do with anything about sleeping I will only come here!! Fabulous experience!
Jamar Holmes
I dealt with Matt last week, he help me out with any and every question I had. Super courteous and professional. Great clean store. With knowledgeable staff.
Peter Wang
Jase and staff were extremely wonderful in assisting us with our new pillows. They were attentive and very helpful.
Erin Sapp
I had a great experience trying different mattresses with the help of Antonio. He was very helpful and answered all of our questions!
S C
I had an amazing experience at Tempur-pedic. Jace was very knowledgeable and helpful, and the store was very clean, organized, and felt very safe. The delivery was within a good time frame and the bed is so comfy!! Very happy with our purchase and with this store.
Dr Ken Brown
We just happened to walk by and decided to go in and see what tempur-pedic was all about. Antonio was extremely patient with us and explained the different mattress types in detail. We were especially pleased with the COVID-19 precautions, allowing us to actually feel comfortable trying the mattresses. We highly recommend this store and Antonio. We're looking forward to having our new tempur-pedic mattress, pillows and sheets in our home.
Anne Wetmore
Excellent experience! Jase was informative and offered all of our questions! We are really looking forward to our new mattress and pillows. Thank you!
L Smith
From the time I walked in, purchased and delivery service everything top notch. Thank you Valerie and store manager Antonio. I am so pleased with my purchase!
Adam McGuinness
Jase went above and beyond to make sure we got placed in the right mattress. From the moment we walked in he had on a few different explaining the differences. A++
Holly Bailey
Super clean store, taking COVID precautions seriously. Matt was super informative and patient with us. Buying a bed is a big decision and Matt really helped us feel confident with our purchase.
Alexis Tate (Alex)
Jason and the staff gave us a high quality rundown of the mattresses / bases that would be most suitable in our new home. Everything was clean, and they worked extra hard to execute covid precautions.
Cimi Akins
Jason,
Thanks so much for taking the time to educate us on the benefits of eat bed.
Great sales person ask for Jason. Very funny guy.
Grace Chu
Chance and Byron were great and knowledgeable
Ryan McCavitt
Valarie was super friendly and knowledgeable about the differences in mattress types, which made selecting the appropriate one easy
Stephen Kohl
Very easy to take time and get our needs addressed. Antonio was really knowledgeable and helpful and interested in our needs.
The private shopping was really enjoyable and recommended.
B Ashley
Antonio, Matt and Jason were awesome! They took good care of me! I loved my shopping experience and recommend this location and team to anyone looking to sleep better!
Kristen Ewell
Valerie was very helpful and provided all the details we needed for our pillow purchase. We will be back to purchase a mattress too!
Adriana Lucia Marquina
Jase was very helpful and stayed late to help us find the perfect fit. He listened to all our questions and provided excellent service. Highly recommend
Charles Watson
Jase did a phenomenal job educating us on Tempur-Pedic bed. Highly recommend his services.
Anne Beesley
Our sales representative Antonio was incredibly helpful. Great, personalized shopping experience! Looking forward to our new mattress and pillows.
Eugenia Sockel
We’ve loved our tempurpedic for 10 amazing years. Matt was Very knowledgeable, professional, and caring. Thanks!!!
Lauryn Phillips
Jase was very informative and helpful. I already have a sleep number and he was able to show me a lot of the updates and comparable models.
Fitz Waterman
The staff here was helpful with helping us select a mattress and also by following Covid guidelines while shopping. My wife and I were pleased and ended up buying a mattress and some accessories.
Madison sparks (Talkbout.m)
I bought some pillows from here and Matt helped me. He was amazing and helped me get what I needed and was able to find something’s for a reasonable price too.
Bibi Santana
Just left happy with my tempur-pedic pillows, Matt was a great person to ask help for, he knows his inventory. We will be coming back for more items here.
Christy Fleming
Love the location of this Tempurpedic store - in Lenox Square. Went to purchase one of our favorite pillows, and they are having a 2 for 1 pillow sale now. Nice!
Oscar
From the moment we walked in we get well treated. Very knowledgeable staff whom helped us out to get the perfecto pillow. Highly recommend.
Faye Smith
I was very pleased with the professionalism and attention to detail that I received. Staff associate Valerie Logan-Harley listened to my concerns and questions and provided excellent customer service.
Julie Xiang
Jason was of great help. Very professional and enjoyable experience in the store. Thanks again
Kelly
A great mattress shopping experience! Antonio was awesome, and super helpful in answering our questions and guiding us to the right fit. Would highly recommend!
Daniel Kilgore
Antonio and Jace were beyond helpful in helping us with our new mattress, sheets, and pillows. Thank you. We will be back for a king in a few months because of our experience here.
Mordecai Brown
Everything went really well. Customer service was top notch. Jason Waters and Antonio were extremely professional and courteous. Very pleased with our purchase.
Eboni Q
Antonio was very knowledgeable, pleasant and helpful in allowing us to find the right bed that fits our needs. I appreciate him going the extra mile and being safe in terms of COVID-19
Colin James
Jase hooked us up with the perfect bed. Very personable and we had a great time during our visit. Thank you Jase!
Tanya Strickland
I want one of these mattresses so bad! Lol. When I get ready to purchase, I'm coming back to see Antonio! The store is so nice and the people are pleasant. 😊 …
jose delarosa
Awesome experience. Matt took care of us. Answered all our questions. Helped us choose our new Tempur-pedic. I would definitely recommend this store.
Justin L
Staff very friendly and helpful. Was going to buy from a third party for a little cheaper but not worth it if you lose out on the warranty and 90 day trial.
Omar Steele
Antonio was knowledgeable, patient and gave me all the details involving the mattresses and was great in helping me find a mattress perfect for me.
Cynthia Pittman
Great location, store always clean, and the employees are very helpful. Jase, Antonio, and Matt are very helpful when it comes to all the products. They are following all protocols when it comes to COVID very sanitized. Keep up the good work!
Jasmyn Zackery
Jase was excellent! Attentive and very helpful without being pushy at all! I'm glad I stopped in to test all of my options.
Florie Glusman
Jase was awesome! He did a great job selling us a bed that was the right fit for us
Motunrayo Agusto
Very lovely experience at the store! Matt was super helpful and informative. I look forward to getting my mattress :-D
Paige Russell
Riddhi was great - super informative
Prince Rue
Antonio is the best sales person they have ask for him
Juan Diego Casaretto
OUTSTANDING SERVICE!
Antonio and his team were very helpful, informative and immediately point us in the right direction. They do a phenomenal job! Thanks
Michele Martin
Spoke with a nice lady named Valerie Harley over the phone. She was very helpful in making my sleep decision easy.
Ashley Little
Excellent experience. The staff was friendly and knowledgeable. The Covid protocol made me feel safe without sacrificing experience. Plus the product is amazing!
Karina Nicole
The customer service was great! The staff there was very helpful. Can’t wait to purchase our mattress really soon
Stacy Patton
Antonio Gary was very knowledgeable and thorough in explaining the Tempur pedic products! Highly recommend!
Ryley Huslig
This was such an amazing experience, Jace was so helpful and showed me exactly what I needed!! This is the best
Laurie Asher
The two gentlemen who work in this store beat every other place I shopped for a mattress in their knowledge, their service, and to use Publix's tagline, in " making shopping a pleasure. " They are outstanding sales professionals. If you want a tempurpedic mattress, this is where you should shop.
Taquanna Carswell
Amazing customer service! My family and I went and purchased some pillows. Super soft and comfy. Had a great experience.
Eddie Caselberry
I had a issue with the bed going in the right position. My Salesman Jason Waters made a special trip to my house on his off day. The problem was resolved and now I sleep like a King. Thanks Jason Waters.
Markayla Carswell
We purchased some pillows! Great quality and size! Even better customer service! I need more for my quest room!
Gary Pierce
Antonio was knowledgeable and made my experience nice and easy. When you are finally done looking and ready to buy, call Antonio and he will take care of you.
D Peterson
Very friendly and knowledgeable staff. I went in to buy a pillow and they helped me find the perfect one. I’ll definitely be back!
Maria Winston
Came in randomly just to check it out and Antonio Gary educated us on all things Tempur-Pedic. Walking out with two pillows to test it out and hoping to come back for the full package soon! 😇😉 🙌🏼 …
Joshua McCloud
Antonio is great. He walked me through the different options and helped me select the best option for me.
Sara Florence
Super helpful sales associate Matt. So hard to choose they’re all comfortable will definitely be back
Jordan Williamson
My grandmother and I visited this location yesterday and Matt was very helpful. He helped my grandmother choose a mattress upgrade that was just right for her!
ola ibunkun
Excellent service. Very knowledgeable
Amy Moore
Great customer service and great mattresses
Meera Mehta Patrawala
We had a great visit at this store. Jason had awesome customer service, answered all our questions, and made sure we had the full tempurmedic experience!
Ankita Srivastav
I enjoyed my visit to the store as Jase was very helpful in finding the right matteress for me and my fiance as per our different needs.
ShaRhonda Sharp
I spoke with Valarie Logan-Harley and she was very pleasant and welcoming from the moment I arrived! Thank you!
Lauren Ewers
Matt was very helpful with comparing mattress and find the right fit for us, highly recommend!
jeff jenkins
Ask for Jase. He was awesome. Super easy experience. Worth the investment for a great nights sleep.
Jimmy Gutowski
Amazing team with incredible knowledge. Can’t wait to get our new bed delivered!
Alex
Matt is a fantastic salesperson! Personable, funny and helpful.
Tateira Surles
Valarie was amazing. She was so helpful and very informative. WE’RE SOLD!!!!!
justin marcu
jase gave by far the best customer service i’ve ever received!
Quinton Green
Antonio did an amazing job of educating me on tempur-pedic different products. 5-star treatment.
Mia Jung
Had a great experience here. Matt was personable and professional and gave us great information!
Robert Thrower
Riddhi was very helpful today.
Will Zeiher
Riddhi was very nice and helpful
Nick Robertson
Very good customer service and beds are great.
Danielle Fletcher
Matt was great and made the whole mattress buying process a pleasant experience!
Gustavo Castaneda
Jase was very knowledgeable and really helped me figure out what I needed. The staff was top notch!
A G
Great customer service! Jason was very personable and informative.
Scarlett Tucker
Super helpful! Riddhi was super helpful!
Carlos Talbott
Great education and experience! We would recommend to family and friends. Antonio was awesome.
Paul Harrison
Jase knows what he is talking about. Be sure to hit him up when in the store you won’t regret it.
Heather Yelner
Jase helped us figure out what we needed and gave us a fair estimate. Professional and clean!
Stefan Glover
Super helpful and knowledgeable. One of the best customer experiences me and my partner have ever had.
Christina Marion
very nice
Quincy Dawson
Great customer service from Antonio and Matt!
A G
Was taken card of by Jason - he is a master, an expert, really made shopping and comparing easy.
Flavio Manela
Great and friendly staff
Antônio and Matt were very welcoming and informative
They seek a great product
Albert Tan Lim
Great experience at Tempur pedic with Valarie!
Shay R.
Very informative, friendly, and exactly what you want in sales people. Definitely coming back and would recommend.
Mariah Fearon
Valerie was an amazing help and was very knowledgeable!!! She is such a sweet
Bre Pybus
Antonio provides first class service! First time in a tempurpedic store and had an incredible experience!
Eric Jones
Matt and the rest of the team were fantastic!! Friendly, knowledgeable, and thorough. I HIGHLY recommend!
Marc Herring
Antonio did a great job! Highly recommend his service.
Amina Logan
Valarie logan Harley has wonderful costemer server and helped me a lot on what i was looking for
Emancipation of V. Savage
Great quality great customer service comfortable bedding. Looking for great bedding this is your store!
Britney Miller
Antonio is the best! Mos definitely getting this mattress.
Rufus Hunley
Excellent team that really went above to understand our needs. Jase is outstanding.
Josh K
Thank you, Jason for a wonderful experience! Well versed in information catered to each individual customer. 👍👍👍 …
Christine Harkness
Jason was very helpful in our pillow project!
Jonathan McDowell
Great experience and knowledge!!
Junyan Mao
Great shopping experience and good discount going on with the pillows!
ShelleyB
Great customer service
Jenniferm Castleberry
Love this store. Jason was professional and very knowledgeable.
Radu Zernoveanu Jr.
Very friendly service
Prime Management
Great staff excellent experience. I lucked up on BOGO deal.
Jamie Jenkins
Highly recommend if you're looking for a mattress
Daniel Grass
Excellent customer service. Very informative and no pressure. Great experience!
Chase Davidson
Antonio was great and we were in and out in under an hour!
Austin Phan
Awesome customer service! Clean, would come to this location!
J. Woods
Great service! Very personable. Clean sanitized environment
Woodwudy Wholesale Flooring
The sales rep was very helpful and knowledgeable
Erica Whitney
Matt & Jason were very helpful and knowledgeable.
Josh Lieppe
Great store, great service and great way to try the many options available!
Christopher R Smith
Professional, personable, and tactful. Excellent experience 🏆🏆🏆 …
Nunya Business
Wonderful store, Antonio was a pleasure to work with!
Achal Goel
Great store and Jase did a great job
Marc Casey
Best costumer service around.
Got everything I needed.
Doug Wetmore
Wonderful experience. Jase was excellent.
Aniya Wilkins (Brooklynpika123)
It was cool
Michael Lippman
Valarie is the best!
D Cowart
My sales people did a great job
Cory Sams
Great experience with Jase!
Laura
Got a buy one get one free pillow can’t beat that
Jan-Margaret Llorey
Kind, courteous and informed. Great experience.
stella fang
Antonio was great!
Laurence Wyke
Informative!
Tykee Benjamin
Jason, was awesome today.
Perla Foster
Very helpful and informative staff.
Chuan Wu
Jase was great!
Cynthia Chaney
The staff there is amazing!!!!!
Lilou Bouhier
Awesome Service :)
Hudson Hufham
Antonio was great
Kimber Clark
Great and efficient service!
robin robinson
Jase was awesome
Neha Shingane
Great service :)
Alice Lewis
Antonio was great
William Blaise Warren
Great service!
Ari Edlin
Friendly staff
Melvia Slaughter
Bryon customer service was amazing. Really appreciated him taking time to explain all the differences in options, features and more. I will comment on the mattress Hybrid Medium after testing it for a while.
randi levy
Very knowledgeable!
Arielle Ennis
Great customer service! Chance was very knowledgeable and helped us find the best option, while also showing us many features of the best mattress.
Sarah Miller
Byron and Chance were the most helpful! Very polite and knowledgeable about the mattresses.
Allison Montgomery
Riddhi was very helpful when my spouse and I were looking at mattresses for new home. We have different sleeping patterns and needs and she was able to help us choose the best mattress for the both of us. We came back 3 times because we are a little indecisive and each time she and the other associates were very helpful when Riddhi was busy with another customer. Definitely recommend coming here to choose your mattress the customer service was refreshing! Thank you
Brian George
We had a great experience at this location. Chance took great care of us and set us up with a mattress we didn't even know we needed.
The Redline
Today I went in to the store to find a pillow and the store attendant Chance was a huge help in identifying the exact pillow I needed. Highly recommend you go see him if you have any pillow/mattress needs
Rachel K
Byron and Chance were excellent! Very informative on the different mattresses available. No thrills service!
bill kilborn
Riddi and Byron were fantastic, would highly recommend!!
Caroline Harrison
I walked into the store today to do a quick test feel of mattresses and ended up having an experience! Byron navigated me through the background of Tempur pedic material and helped me chose the perfect mattress. I learned a lot and actually had a really great time doing it. Byron was knowledgeable, personable, and enticing. I will definitely be purchasing my mattress with him and the wonderful team at this location.
Nina Nacey
Chance and Byron are very welcoming! I’ve been having neck pain, and they were knowledgeable to help me find the pillow to sleep better at night!
Cora Wombles
The guys were so helpful and sweet! They answered all our questions and were very informative!
El Jewel
Riddhi was so helpful and sweet! The entire team was so knowledgeable and welcoming 10/10 buying experience
PD Sullivan
RiddhiWas an excellent salrsperson.and representative for your company. She was patient extremely knowledgeable and friendly. I definitely will continue my patronage of your store because of her excellent customer service and expertise.
Frank S
Chance was great and really knowledgeable!
Alejandro Pagán
Chance was amazing! He helped me find the perfect mattress to help me combat my snoring and have the ultimate comfort when laying in bed watching tv.
Jose Bonilla
Byron provided great service in helping us find the right bed
Teresa Kent
Great service from Joe and Chance. You had the exact pillow we needed in stock. Thanks so much!
Laura Beth Andres
Great experience
Angelica Chima
Riddhu was very nice and helpful!
Leo Tyler
Rudd was very professional, thoughtful, and answer all our questions
Khevan Patel
Awesome experience! I’ve owned a Tempurpedic before so I came back when it was time for my king upgrade. Staff was well educated and provided a great experience. Even those prices are high, the product is worth it.
Shannon Thorsteinson
Ruddhi is very helpful, we had a great experience!
rtujrytj tyjuty
GREAT CUSTOMER SERVICE! BYRON AND CHANCE WERE AWESOME
David Bogorad
Riddhi did an excellent job advising me what pillow to buy. She had me try several, and we found just the right one.
Charles James
Taliah Waajid
Fontainebleau S
Falaq Hemani
Chris Peters
Daniel Flores
Sean Woods
Christian ONeal