Reviews of Mattress Firm Market at Epps Bridge. (Mattress Store) in Atlanta (Georgia).
Mattress Firm Market at Epps Bridge
1850 Epps Bridge Pkwy Suite 103, Athens, GA 30606, United States
Description
Information of Mattress Firm Market at Epps Bridge, Mattress store in Atlanta (Georgia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Market at Epps Bridge
Sunday
10 am–5:30 pm
Monday
9 am–9 pm
Tuesday
9 am–9 pm
Wednesday
9 am–9 pm
Thursday
9 am–9 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
Popular times
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Reviews of Mattress Firm Market at Epps Bridge
Susan Weech
From initial contact to completed sale, Kevin was very communicative in helping us purchase a mattress long distance. He checked stock and made sure we would have a bed the day we moved into our new home. Absolutely exceptional experience and one we will repeat for all our other mattress needs.
Cruzn Mermaid
Kevin provided my husband and I excellent service!
He was extremely knowledgeable about all of his products. Looking forward to the delivery of our two brand new Queen size mattresses and box springs. We know our guests will have sweet dreams at night!
Kim Mirtsopoulos
I could not have asked for a better representative and a more Knowledgeable expert then Daphne. She was kind and attentive to my needs and took the time to find the perfect mattress for my budget in my body. Comes highly recommended and will share with friends and family what a great experience I had. Most grateful for today’s experience.
Zack Holt
Kevin was very helpful and educated us on the differences and quality of mattresses. We were able to narrow down to two mattresses and ultimately our purchase. Kevin helped to make our shopping experience fun.
Savannah Landry
Kevin was so helpful in finding the perfect mattress! We were able to try multiple, take our time and were not pressured at all! The finance process was quick and easy. An overall great experience with buying a new Tempur-Pedic mattress!
Sace Leverett
Kevin was great! I came in thinking about pillows I wanted to replace and walked out with a whole new bed, mattress protector, and pillow!! He answered all my questions and helped me feel confident in my decision!
Evelyn Phan
Daphne was AMAZING and was able to help me with an unconventional request. I was trying to add a twin xl to our existing king bed and she was able to find literally the exact match for a bed that was discontinued. She was great explaining all my options and helped me figure out the best way to get this into my new home.
Jennifer McHugh
Daphney was very thorough with taking time to educate me about the quality and differences with each bed without bias. It made me extremely comfortable with my purchase. Kevin was also kind and knowledgeable.
pkreshel
I'll admit to being nervous about going into a mattress store, but on my first visit if met with Geoff Raylinski and Yvonna. They answered questions clearly and I was very comfortable working with them. So comfortable in fact, that when I had thought about my options, done some additional research on line and decided what I want, I intentionally went in when I knew one of them would be in-store. "Tested" again the mattresses on my shortlist and made a purchase.
My mattress was delivered today and I have every sense that it will be great.
Nathanael Tria
Geoff was awesome! Super informative, patient, and wasn’t pushy at all. He genuinely cared about getting us the best mattress for our specific needs/wants. Absolutely recommend Geoff
Landanese Ravenell
Today, I had the best customer service ever. From the moment I walked in the store, Daphney was professional, patient with all of my questions and extremely knowledgeable regarding the mattresses. With Daphney’s experience, she was able to help me narrow down the BEST mattress. Thank you so much for a wonderful experience, Daphney!
Cindy Quayle
Mattress Firm in Athen, GA is THE place to go! Everyone there is so nice and they make shopping for a mattress fun! Ask for Jacque. She was incredible! So knowledgeable and so helpful. The store was busy with their Labor Day Sale, but she was able to juggle 2-3 groups of shoppers without losing any of us. She took her time with each group, explained to the rest of us what she was doing, had an associate (who was equally as nice and knowledgeable) check on us until she was free. The team worked like a well-oiled machine. I went in to buy 2 mattresses but with the discounts she gave me, I ended up buying 3 and only spent $200 more than I had in my mind to pay for the 2! To me buying a mattress is an odious task, but now I’m wondering why! Thank you Jacque!
Crystie Lee
Jacque was AMAZING! This is the second opportunity we’ve had to work with her on a mattress and she has been fantastic to work with both times! Very knowledgeable and helpful!
NATALIE REAMS
Daphney was awesome. She is extremely knowledgeable and very patient. Can’t wait to try out my new mattress set!!
Emma Fellows
Jacque was fantastic! She helped me find my first brand new mattress and answered all of my questions. Definitely recommend this location purely because of her!
nely machado
Such an amazing experience would recommend to anyone that doesn’t know what mattress to get. Very welcoming and friendly service.
Infernal Deacon
Friendly staff helped me choose the best mattress for me. Helped me decide what I wanted and helped with my credit application quickly
Laura St. Martin
I had a great first experience at Mattress Firm! The salesperson was friendly, helpful, and patient with me while I deliberated. I walked away with a great mattress at a fantastic price! I am very happy with my purchase, and I would definitely recommend buying from these guys!
bella moriah
Kevin was an excellent sales person. He moved mattresses for me, was totally non pressure and very courteous. I worked in sales for 40 years and would recommend him to my friends. Location (epps rd) was easy to maneuver, and the last mattress I bought was from Mattress Firm.
Kelly Farmer Ford
Kevin and Jacque were absolutely amazing! We came in with our little children, and they went ABOVE and BEYOND to help us not just with choosing the right mattress but with helping out with our kiddos so that we could choose the right mattress! There was no pressure to buy, and they were super patient with all of our questions. They let us try just about every mattress in the store (multiple times). We will make sure to buy all of our mattresses from THIS Mattress Firm! Thank you so much!!!!
Laura Juncker
Matt was very helpful. He listened to my needs and did not try to talk me into anything I did not want. I ordered a mattress to be delivered to another state for next month. Ordering was seedless and easy. Hope delivery goes as well!
Mary Moore
Thoroughly enjoyed my experience with Mattress Firm! They are very welcoming and pleasant as you walk through the door. There's no pressure applied at all. I met with Daphney recently Epps Bridge Road in Athens Georgia and her knowledge of mattresses and also the motion base is absolutely astounding. We had a very pleasant, wonderful conversation and I thoroughly enjoyed my entire visit at Mattress Firm. There are a wide selection of mattresses and the sales people will answer any and all questions and welcome you to lay on the mattresses to find the one that is best suited for you.
David Coberly
It was a very comfortable experience fir my wife and me. The salesman showed us various options with no pressure. We went in just looking and ended up purchasing a mattress set well within our budget. I highly recommend shopping here fir your next mattress.
Sheila Sanders
My 87-year-old daddy was admitted to the hospital and his doctors and nurses stated that he would be there for several days. However, after much prayer, he was discharged in two days. The doctors suggested an adjustable bed but it's noon and we need to pick up daddy and have the bed in place by 3:00. That's where Kevin turned the impossible into possible. After locating the adjustable bed frame, he also found a mattress that would help my father with his neck and back condition. Kevin was very patience, kind, and understanding. And for that, I want to say "Thank you"!
You took a very limited time situation and resolve the problems within minutes after several phone calls on my part. This goes without saying, there are still some good people in this world that believes in giving excellent customer service. I truly appreciate the time and effort you put into this situation. You made a huge difference in my daddy's life as well as the family.
If you are reading this comment and wondering if this is the right place to purchase a bed or mattress... I would say Yes 110%, Yes! Go to Oconee/Athens location and ask for Kevin and his wonderful team. Thank you, Kevin, for all you do!
cars Hodges
The staff was very helpful while giving us time and space to look without pressure. I will definitely be returning to buy our other mattresses!
John Orr
Jacque was awesome. Worked with me and helped me purchased a new set very efficiently. I've had others try to sell and market me who just didn't listen. Jacque did and knew I needed help purchasing not deciding and made it happen. Thank you Thank you Jacque!!!!!!
Wayne Jordan
Myriad of choices but Yvonna was extremely knowledgeable and patient to explain and answer questions. Spent a lot of time and was not pushy. Helpful in working out a plan.
Joe Zot
Outstanding assistance by Daphene Watts!
A very knowledgeable,professional, pleasant Lady!
I will be a repeat Customer for sure!
Maryellen Roberson
Nothing but great things to say about how helpful this store and staff were. I called (I live out of state) to inquire about purchasing a mattress set. The salesperson was super helpful. My daughter went later that day and was able to get in store help from the same salesperson. When I found the price online was much less than in the store for the set selected, there was no hesitation about giving the lower price.
The delivery was just as seamless. Two hour window confirmed the night before. They showed up on time and called ahead to make sure we would be there. The were fast and efficient. In a time when most retail sites are understaffed and current staff are stretched thin, this team was exceptional.
Sarah Richardson
Jackie was one of the most helpful people we had talked to all day. We went in right before closing and she sat and talked with us until we felt comfortable making a decision. She was very knowledgeable about every type of option they offered which made us feel more at ease. Thank you Jackie for making our experience at mattress firm so easy! You are the best!
G Maday
Excellent and positive customer service. The representative patiently helped to determine our needs, offered relevant and suitable quality and pricing options, responded professionally to our numerous questions, and showed no disappointment when we did not purchase after the first presentation. When we did return weeks later to purchase. The same rep made the purchasing and logistics process virtually seamless. The rep is a an excellent sales person and a significant asset to your company.
Rob Bridger
I was in the market for a new king size mattress. Going to Mattress Firm was an excellent decision and my girlfriend and I had a great experience. Jacque helped us try out different styles until we found a mattress that we loved. She also helped us get the best promos and discounts for our mattress, base, protector, and some great new sheets! I’d send anyone looking for a new mattress her way!
Donald Mauney
Great shopping experience at Mattress Firm Athens Ga.
Kevin was helpful and patient with my wife and I as we made a difficult decision, selecting the perfect mattress for our needs. No pressure, and took the time to allow us to compare styles
and prices, and didn't try to push the most expensive ones. We would highly recommend this store.
Allison Owen
Very knowledgeable about mattress comfort and was able to suggest something for my budget. Daphney was very helpful and spent a lot of time helping me. Very nice experience.
Mickie Sinkwich
We had a wonderful experience with mattress firm today! Great employees! I would definitely go back and would definitely recommend them to anyone and/or family!!!
CJ Weaver
Went to the Epps Bridge location not knowing what exactly I needed. Mrs. Watts helped me every step of the way with courteous, experienced, and punctual service. She really went above and beyond.
Robert Epperson
Kevin at Athens, Ga Mattress Firm was great to work with! He did his best to ensure we were happy with our mattress purchase. We had to exchange our mattress twice to find the right one and he helped to ensure everything went smoothly. Great experience.
Barbara Scott
Kevin was excellent! Knows his products and his stock items very well. His recommendations were right on target. Highly recommend!
Tommy Thompson
Great Salesman , wasn’t pushy! Got us what I wanted at a price I was happy with
Amanda Blackwell
Awesome customer service! Daphne was wonderful to work with and our order was delivered without issue. Highly recommend!
Samantha Butler
Matt was very helpful trying to find me a bed rails for an antique head and footboard. I also found some pillows I really liked. All in all great experience!
Jessica Swain
Kevin was very helpful and did a great job showing what his store had to offer. I didn’t buy the mattress on the first day that I came but I returned the next day and he remembered my name. Very good customer service.
Connor Brown
I purchased a mattress with Jacque at mattress firm. She was so helpful and gave me so many options. Exceptional customer service and knowledge. I’m so happy with my experience with Jacque. Made buying quick and easy.
Pamela Moates
My husband and I needed a mattress and Daphney led us straight to it. And we needed the free base too. Set up delivery which was delayed a few days because of us not being available. We also bought a mattress and base last year from Mattress Firm and knew they had a great selection to choose from.
Evenia Young
The mattresses were available for me and my husband to sample. The store had the latest technology available. The prices were within an affordable price range.That is so important when buying an item that is going to be with you for at least 10yrs. Your comfort is upmost important. The sales rep was courteous and answered all questions. I believe their product to be what we need and will need for our future comfort.
Marlene Montes
I’m happy with my purchase they let you try all the Mattresses until you found the right one
Greg tomlinson
My wife and I had an amazing experience at Mattress Firm with Daphney. She was not only super friendly but she was very knowledgeable about their products. We came in after having a horrible experience at Sleep Number around the corner and she welcomed us with open arms and a friendly smile. I would totally recommend the Mattress Firm in Athens! Thank you, Daphney!!!
Marilee Freshley
We had a wonderful experience choosing our new mattress! Jade is an excellent, knowledgeable salesperson. She answered all our questions and gave us plenty of time to try different mattresses and make our final choice.
Cami McGarity
We had a wonderful experience with Mattress Firm. Kevin spent a great deal of time with my elderly parents (and my husband and myself) to help them pick the perfect mattress. He was knowledgeable and very helpful. When the mattress was delivered to them, there was a problem with the height and the installers had already left the job. We called the store and spoke to Kenny and he assured us he would try to find a solution. At that point he and Kevin went to my parents' home and the two of them adjusted the mattress and made sure that my mother would have no problem getting in and out of the bed. I do believe Kevin may have come in from his day off to help with this! The folks at the Mattress Firm at Epps Bridge went above and beyond to provide excellent customer service and if I could get them an EXTRA star, I would!
Brooke White
Our salesman, Matt was very knowledgeable and kind. He went above and beyond what we expected. The ease that all of the salespersons in the store had with one another was very relaxing as well.
Laura Burch
Kevin is the best. Nice and courteous and very knowledgeable! Great advice and a pleasant shopping experience. Will definitely return here for my future needs.
Doree Boswell
Mattress Matt was fabulous to deal with! He was so accommodating and helped my daughter and me figure out the best mattress for her out of town apartment. Setting up delivery, he was very patient and worked hard to help us schedule a convenient delivery date.
Tranessa Fox
Daphaney was really helpful she was the only person there but made sure she gave attention to each party! Very happy with her service.
Joel Davenport
Associate was very informative and very knowledgeable. He did not rush us or make us feel as if we had to make a decision right then and there. Nice to not have someone make you feel as if you are wasting their time if you don't buy immediately. Will definitely go back to purchase our other matress soon.
Kristin Waller
Called at store open with an urgent need for an adjustable base. The party on the phone was wonderfully kind and efficient. I had to drive to the warehouse but had my recovering family member in an adjustable bed by 2:00.
Ardrey Browner
Went to go purchase a mattress for my grandma. She wasn’t able to be there with me. Sales person did a excellent job helping me select the best mattress to help take care of the needs of my grandma.Excellent Customer service!!
Philip saltzbart
Daphney was extremely helpful, providing comparisons of different options, listening to our needs and adjusting. She made a call to the warehouse to get us a expedited delivery as well. She exceeded our expectations
Melissa Metzger
We visited Mattress Firm after purchasing our last few mattresses online and finding ourselves disappointed with longevity. So, we decided to test mattresses in person this time around. Our salesperson was VERY helpful and we learned a lot about our choices, our preferences, and several brands. After finding the perfect fit for us, checkout and scheduling delivery was quick and easy. Plus, with their 120-night sleep guarantee, we feel confident in our decision. We’d recommend Mattress Firm to anyone looking for a quality bed, expert advice, and competitive prices. We can’t wait to sleep better!
Allene Northcutt
Kevin. Was amazing!!! He was so helpful and set up quick delivery for me!!
Laura
Yvonna was knowledgeable and helpful. My purchase and delivery went smoothly..
Michelle Saunders
We left our house thinking we were going “mattress shopping”. We stopped at Mattress Firm first and was so happy with the prices and our experience at this location that we bought a mattress with no need to go anywhere else. Super friendly staff, clean showroom, and easy access to the building entrance.
William Jordan
Went to Mattress Firm today not sure what mattress to buy. I had a great salesperson, Jackie, who was really knowledgeable about the different mattresses and price points. I was glad to have the ability to lie on them in the showroom which just opened after Covid-19 isolation. I quizzed Jackie and she was really informative, not pushy. Good job!
Kory Verdonck
I went in knowing I wanted a Purple mattress, and Wallace was amazingly helpful as I tried them out and selected the right one for me. He explained everything clearly and even let me try out the pillows, which were also fantastic. Overall I had a wonderful experience at this location purchasing my first new mattress since college. Thanks!
Pinck Steiner
Kenneth Martin went out of his way to locate the mattress and base. The mattress was in nearby Bethlehem, Georgia where my trip started. The base was in Portland, Maine near the end of the trip.
We have purchased six sets from this store. They are high quality and service has always been excellent.
Jenna Schuh
Jade was very helpful in getting us to make a decision about a bed for us. We have hated our last bed so it was important to us to get one we liked. We are getting it delivered quickly, today, so we will be breaking it in for the next couple of weeks. Wish us luck!!
Olivia Bailey
I came in for my first time buying a new mattress, which I was very nervous about. The store associate, Kenny, was so helpful and guided me through the process and my options with excellent detail. He helped me to understand everything about the process, and he told me about all the additions I could get for my bed, which was very helpful to me. It was a great first time experience! I wouldn’t buy a mattress anywhere else after this experience!
Angela Farr
Very attentive service. Did not try to oversell us.
Paul & Vonee Sanchez
Found two great beds and the process was enjoyable, even though we were shopping with our two small boys! Our sales consultant Wallace was knowledgeable, friendly and gave us the space we needed to lay on bed after bed and discuss how we liked them without breathing down our necks. This was our 4th time purchasing from the Athens Mattress firm and we will be back in the future. Tried another store and came back to Athens! We are always able to come to a fair price on great beds there.
Anna Howard
I can’t say enough positive things about this location! We have NEVER purchased a brand new mattress. The one we have is 10+ years old. We were not looking forward to having to go thru this process, and then came Kevin! He was so friendly from start to finish and gave us the best deal! We recommend this place 100 times over! I’d give 50 stars if I could! 🙌
Chassidy Mann
What an amazing experience! Kevin was amazing and truly listened to what we needed in a bed. Kevin was able to recommend the perfect mattress for our comfort and our budget. The last purchase I made with Mattress Firm was excellent; I’m so glad to report a repeat experience! I won’t buy a bed anywhere else, and we got an INCREDIBLE deal on an adjustable base. Credit options are amazing and it was easy for us to get approved! Go see Kevin today—you won’t be disappointed! Epps Bridge Mattress Firm is the best choice in Athens for a new bed!
Joan Whisenant
My husband and I had a great experience. There were many different types of mattresses to try. The sales associates, Kenny Martin and Kevin King, were friendly, knowledgeable, and patient. All our questions were answered. We were given all the time we needed to try the various mattresses and were not rushed to make a decision. I would recommend this store without hesitation.
Dottie De Waard
Kevin King at your Athens Ga store was without a doubt one of the best salesmen I’ve ever had the pleasure of dealing with!! He was extremely knowledgeable about all the products and guided us without being pushy or trying to up sell to the perfect mattress for us. The store was really packed but he was able to still make every one feel well taken care of!! Great personality and we are so excited about getting our new bed next Sunday!!!!
Patricia Salum
2 months ago I bought the Purple medium mattress and realized after 2 months that it was to firm for me and Purple offers a 120 day exchange so today I called and was able to change to the softer mattress. Talked to Kevin and he was super helpful and had all the paperwork ready when I arrived at the store. I look forward to the softer mattress arriving.
Thanks Mattress Firm.
Nicholas Pugh
At first when we came in miss Mary greeted me warmly with a big smile as soon as we came in and made us feel right at home and to not feel hesitant about asking my many questions and concerns .she had us try different mattresses to see what firmness we liked and which fit to narrow down our choices which made it feel not so overwhelming Mr Ryan was also warm and genuine and was very informative working with us to make absolutely certain we were happy with our purchase and was very intuitive asking questions to find the best mattress that would best fit us as a couple also keeping in mind our budget to keep the price as low as possible. They also sold us an adjustable frame with a major discount which I felt was absolutely above and beyond on their part. Over all extremely happy with mattress firm
jack glenn
We've recently moved and have purchased 3 mattresses from this store. Kevin and Ryan are awesome! They met all of our needs and helped us find exactly what we needed. We felt walking out each time that they truly cared about our purchase and experience. Definitely recommend buying your next mattress from these guys!!!
Tracy Finch
Very helpful. When I described what I was looking for, the sales lady knew exactly where to find the mattress. Very fast and knowledgeable. I really appreciated her help. Great price!
Thomas Travis
Professional and courteous service. Mr. King seems genuinely interested in finding the best possible mattress for any given budget. I was ready to settle at least once, but thanks to his dedication I found a terrific product at the best price I've found compared to any other store. Can't recommend this place highly enough. Thank you so much Travis and Kevin!
Elmo Gaming
Kenneth Martin was awsome! He took the time to help us find the perfect mattress. From the right firmness, to the one that fit our budget. They made it super easy. We will be back when we are in the market again. Thank you Kenneth!!!
Audrey Hawkins
This was a great experience. Kevin was so helpful and patient. He gave us a starting point and worked from there to ensure we found the right mattress for both of us with a price that worked for us. We never felt rushed or pressured to buy. This is important for senior citizens.
Jim Warnes
Kenny was very knowledgeable. He provided us with a number of options and answered all our questions. Shopping for a mattress at Mattress Firm was a pleasurable experience. We highly recommend Kenny.
Travis Jackson
This is my 1st time mattress shopping, and my experience here with Jacque and Kevin was extremely helpful! She took the time and explained everything to me, and gave me her recommendations on the type of sleeper I was. Excellent job, and I can't wait to enjoy the best rest ever! They also gave me a great deal on sheets, pillows, mattress protectors, etc.!! Thanks again!
Clay Tinkler
Greg took the time to let us test out all the mattresses we were interested in and helped us find an amazing deal! He was extremely knowledgeable and really helped us narrow down our choices. I am so glad we came in to try the mattresses.
Hannah Denton
Jackie was great. Very knowledgeable about the beds and didn’t pressure us out of our price range.
Kathryn Riddle
I was not looking forward to picking out a mattress! That changed after going into this store. There is nothing my salesman Ryan could have done to make me a happier shopper! He was professional, educated me on the different kinds of mattresses and a pleasure to work with. I got a great deal on the mattress I wanted and cannot believe how good their return policy is. Great experience!!
Chris D Perschall-Johnson
I went there with my mother and husband. My mother is elderly and has been in need of a new mattress and box spring. She is on a fixed income and he stayed within her budget. Was able to purchase a Sealy queen size set, free rails and free delivery. We were so happy and she was very happy! Thank you Mattress Firm for helping us out!
Joselyn Herrera
I came in yesterday to pick out a mattress & Jackie, I think her name was.. very sweet polite lady helped me out the entire time. From the minute I walked in the door I felt very welcomed & comfortable in a mattress store at that. Also the other two gentlemen can’t remember their names, were great as well. As we checked out we engaged in conversation & they seemed to all really love their jobs which is also nice as I am also in customer service it is always a pleasure to come across genuine people who care about the customers.
Erin
I was nervous when I first arrived at the store. It was so overwhelming.I just couldn’t make up my mind. Kevin was awesome. He made me feel comfortable no pressure. He was very patient while I made my decision. I was there to purchase a king size mattress and that’s what I got. He didn’t try to steer me into buying a queen size mattress. He just wanted to make sure I walked out of the store happy and satisfied and I did. THANKS KEVIN!!!! Great Service. Highly recommend anyone to visit the
store. Please ask for Kevin. He will treat you right.
Ted G
As soon as we entered the store, David, the new associate, greeted us with a big smile, stood up from his chair and welcomed us. Throughout our time at the store, all the associates were very helpful and, above all, they didn't try to rush us to buying. They walked through the store and showed us everything that we needed to see before settling on a mattress that we liked. The actual process of purchasing was done quickly and professionally. Kevin, the manager, was extremely accommodating. Customer service didn't end at "register". He walked us out the door, making sure we felt well taken care of from start to finish. Last but not least, he also made balloons for our little girls who were also enjoying playing at the Lego table. Oh, and the mattress and box spring was delivered to us the very next day.
All in all, Kevin and his team made a huge impression on us and provided us with a wonderful shopping experience. We will continue to come back to this store.
Susan Guest
When we told our salesman (Kenny) that our stop at Mattress Firm was our fifth and final stop in our shopping trip for a mattress, he told us it should've been our first, and then we wouldn't have needed to go elsewhere. He was right. He met (and beat by 10%) the lowest price of the mattress we wanted, and then found an almost identical version of the same mattress on their website for $200 less. I was pleased with the deal. Can't wait to get the mattress.
Stevie Redicavage
We haven’t bought a mattress in over ten years and we were putting it off for so long thinking it was going to be a long and tedious process. We went into Mattress Firm not thinking we were going to be able to leave with one. However, the most wonderful and helpful associate Kevin proved is wrong! We got the mattress we wanted and didn’t have to settle, with super easy financing that got us an affordable price. Definitely recommend this store!
Michael Law
We had a great experience. our sales associate was awesome, very knowledgeable.
Stacy Carter
Many thanks to Matt at Mattress firm! He took time educating me not only about the product i was buying, but about a product i bought from someone else as well. Super fast delivery and great prices!!
M.E. Penland
This will be my third purchase of a new mattress for my family at Mattress Firm. Kevin is so pleasant to work with and very knowledgeable about the products. I knew exactly what I wanted and it only took a few minutes to get the new mattress ordered.
Joellen OGallagher
Edit on the bottom......
3/25/2021 We went looking for a queen mattress with adjustable base with a lifting head and foot. For my mother in law.
Matt was our salesperson in the Bethlehem Georgia store. He was very helpful.
We chose not to take the 120 day comfort policy (one exchange if not satisfied within 4 months ) for a slightly lower price.
Matt said it did not effect the 10 year mattress warranty nor the 10 year adjustable base warranty.
We paid $2170 for everything. Including tax, delivery, set up and queen size mattress pad.
So far were happy with the purchase seeing as they asked for a review 40 mins after purchase but will let you know.
5* review so far. Fingers crossed it stays that was and there's no mattress issues that aren't address in the future.
3/28/2021 Ok... Edit on my review.
My mother in law's adjustable mattress was delivered today. It was pouring rain...hard. The two deliver men were fantastic. They set up the bed. Then lowered it because it was to high. Then they showed me how to operate the control. Cleaned up and took everything to the trash pail. Thumbs up.. 5*
JoEllen O'Gallagher
Jamie Stephens
Jacque was so helpful! She made the buying experience stress free and pleasant!
Tom Bowers
Kevin and Kenny were super helpful. This is our 3rd mattress from them. Good products, good service. Will go back when another is needed
Cheryl Dotson
Kevin was very informative. He didn't put any pressure on us. They used Comfort by Color to help us select the perfect mattress. Everyone else put a lot of pressure on us, but we selected Mattress Firm because Kevin was so helpful and professional
Mitchell Hogan
Great price Great product and great people!
Good selection and best price!
Catherine Hodges
Could not be more happy and thrilled! Jacque at Mattress Firm sold me two deluxe mattresses and bases. She was the sweetest and most informative
Sales person I have ever dealt with anywhere!
Run...don’t walk,... to Mattress Firm and get your dream mattress. Highest recommendation! ♥️🧸🛌
Meg Granum
Really great experience shopping at Mattress Firm on Epps Bridge Parkway in Athens. Be sure to ask for Jackie! She was incredible to work with. Jackie is amazingly patient, knows EVERYTHING about all their products, and was able to help my husband and me identify several of our sleep issues. Most importantly, she helped us find a mattress that we both love — and within our price range! Seriously, she was so knowledgeable, patient, and really worked with us on finding the right fit for the right price.
Monique Smith
Kenny was very knowledgeable and helpful in helping us choose the right mattresses for us and our daughter. It was nice to be able to make a big purchase with out the hassle of a pushy sales person. We are looking forward to sleeping on our new temperpedic mattresses.
Casey Crowe
Great place. My girlfriend and I stopped here "just to look" she needed a new mattress and we were planning on looking at a few places to compare prices. Travis greeted us and helped us find what we needed at a fair price. He was very knowledgeable about the products in the store. He also had a genuine personality. Overall it was a very nice experience. I would recommend this store to anyone.
Ricky Sipra
Walked into Mattress Firm not expecting to be able to walk out having gotten a brand new mattress. Kevin worked with me and was very patient and understanding of the situation I was in and was able to help me feel comfortable with the whole process. He made it so we didn’t have to settle for a mattress we didn’t want. Definitely recommend the Mattress Firm off Epps Bridge and ask for Kevin if you’re trying to get a new mattress.
randy palmer jr
Kevin was awesome! He was very enjoyable and knew his stuff too! He was also super helpful and was able to answer all of our questions. Plus he help me and my husband find the best mattress for us!
Jill Wayne
As usual, the service from start to finish was awesome. Kenny the salesperson got me going in a good direction without a lot of pressure. He was awesome. The Red Carpet service was right on time, courteous, and professional! Great job
MIRANDA MITCHELL
Great expertise and very attentive! I can’t wait to receive our new mattress and box springs in 4 days!!!
quentin Lavender
I was very pleased with our overall Experience at Mattress Firm. We told Kevin our price range at the beginning and we did not stray from that price point once. We ended up getting a Cal/ King for $1699 with an adjustable frame originally $1999. He also gave us 25% off of the two pillows we loved.
Katalina Williams
I had never bought a mattress before or even gone into a store to test one out. Jediah provided an amazing experience for us, making us super comfortable from the get-go. He provided excellent customer service and impressive product knowledge! After everything, we couldn’t walk away from such a stellar experience or the amazing deal! We’ll be customers for life!
Joe Stevens
Second time buying a mattress at this location. We went this time for a mattress for my son. Ryan waited on us immediately and was able to find several good options for us. We went with a very comfortable house brand and Ryan was able to get an upgraded adjustable base at no extra charge. We will definitely go here again!
Debbie McDonald
Daphney was very helpful and informative in helping us with a mattress selection based on our needs
Steven Parr
Kevin King and Shelby Hampton were by far the most knowledgeable and professional customer service representatives I’ve ever encountered. From the cleanliness of the store, to the warm welcome/non pressured advice, and also help with a large purchase, they were phenomenal. I will definitely be back! Thank you for making me a life time customer Kevin and Shelby!!
Tyler Ingram
Wonderful staff and great service. Kevin is great!!!! He was super nice and very helpful with our first mattress purchase. We were very pleased with our wonderful experience. GREAT JOB!! This was the perfect example of what customer service should be. Thank you, Kevin!!!
Janann Mcinnis
Quoted one price and changed. Good selection, but no leeway on prices ...charges to deliver and takeaway.
Andrew Titley
The staff were incredibly helpful and kind. So glad we went here for our mattress. Even went out of their way to be helpful when I had car trouble after making my purchase!
R H
Very pleased with the customer service and information provided by Daphney to help us decide on a new mattress.
Patricia Hines
Everyone I was involved with was very nice. Thank you for your help. Patricia Hines
Mark Sumrall
Kevin was polite, even though he started with showing us the top priced beds🤣. The real test comes with delivery and when we actually sleep on the bed. …
Emily Baethke
The process was very easy and quick. Kenny explained all of the deals, and he was very attentive. This is the first time I’ve gone mattress shopping, and I was afraid it’d be a hassle. This store made mattress shopping a lot less stressful than I imagined it being.
Soham Tamakuwala
Went in to try the mattress just for fun but ended up buying it. Jacque was really helpful and showed various materesses and pillow which I’ve aleays been looking for. Customer service was absolutely amazing and she has a great knowledge about all the matteresses. Very pleased and can’t wait to sleep like a baby every night on the mattress I bought :)
Megan R
We visited this store 3 times and took a long time to find the perfect mattress. Each time we visited, Kevin was very helpful and courteous. In the end we picked out a mattress with his help and we are very happy with our new purchase!
Sarah Timmons
Gregory was amazing he gave us all the info that we wanted with different price points, and what was included with the bed even give us some options online and told us what the mattress might feel like by using other beds that was there at the store and helped us with different delivery options.
Jess Coots
Jacque is the BOMB. Outstanding customer service. Went above and beyond to meet our needs. Found the perfect mattress and got us out in a timely manner! Even interacted with our toddler as we tried out mattresses. Very pleased with this location!
Ann Markley
Kevin has been a blessing to me. I've never had a salesman work so hard to help me fix a problem . I contacted the store where I purchased a mattress and base with a problem I was having.Kevin went out of his way to help me.he spent so much time making sure everything was fixed. I've never met a salesman who cares about his customers like Kevin .Thank you for your help.
Karen Mullins
Jacqueline Hughes was a great help in choosing our new mattress. No pressure, just the facts. She gave us plenty of time to try out many mattresses. Can't wait to sleep on our new mattress after it is delivered!
Lincoln Hughes
Jacque was awesome, she allowed me (a firm bed back sleeper) and my wife (a soft bed, side sleeper) to test 3 mattresses she had picked out for us about a dozen times. She answered all of our questions, and told us the advantages and disadvantages of each matress we tested. Once we finally settled on the Purple 2, she helped us find the perfect pillows, and an affordable adjustable base. It was the most pleasant sales experiance I've ever been a part of!!! Thanks a million Jacque!
John Methe
Mattress Firm took customer service to the max during their most hectic time of the year and met our need. When our purchase was misplaced we received an upgrade immediately. Thanks Mattress Firm!!
Al Dav
Kevin was a huge help in finding a mattress. Highly recommend the location and the staff! Very knowledgeable, not pushy, very helpful. Had a really great experience and expect my delivery Monday.
Josh Copelan
Kevin was our sales associate. Very knowledgeable about the product and gave us his own experience with the product. I did not feel one bit of pressure during the whole process and that means alot. Would recommend Kevin to anyone.
Cathy Wallace
I had been sleeping on the same mattress for many years, and I was not looking forward to mattress shopping. Being disabled, I was dreading having to go into a store and try out a lot of beds, and I was also overwhelmed by the choices I saw online.
I finally walked into Mattress Firm, and Kevin greeted me as I was walking in the door and I told him about my mobility issues. He knew right away that the soft and medium firm mattresses, as well as any mattress with memory foam, would be problematic for me. He immediately steered me in the right direction and I only needed to try two (reasonably priced) mattresses to make my choice. I was also wanted an adjustable frame so that I could raise my head up to read and my legs up to decrease swelling. With Kevin’s expert help, I had my mattress and frame picked out quickly and there was definitely no pressure or feeling that he was trying to make a bigger sale. He made it all about my comfort and happiness and told me that if there were any issues once it was delivered to let him know.
The bed arrived and it was too high. The delivery guys shortened the legs, but it still felt uncomfortably high. After trying to make it work for a few days, I called Kevin and he came out to my house and personally changed the legs to a shorter set that was just right. I was impressed by his kindness and that a business would employ people who care about their customers and their satisfaction, something you don’t often see these days.
I was told that a new mattress could take some getting used to, but I fell in love with my mattress and frame right away. I bought the Simmons Beautyrest World Class Bridgewater 13.5 inch firm mattress and the Serta Motion iSeries adjustable frame and both were on a great sale. Previously, I woke up with neck and back pain every day, but that has not happened since I got my new bed. I assumed that being a side sleeper, I would lie flat when sleeping and only use the adjustable features when I was awake, but I have found that having the head and feet slightly elevated while being on my side is a wonderful feeling.
Melanie Churchwell
Kevin was very patient, helpful, insightful, thoughtful. He was absolutely the bomb! What a great assistance he was with our mattress needs today. We will definitely refer people to Kevin.
Paige Malcolm
We love this place! Wonderful costumer service. Jacki was amazing and so helpful! She was very knowledgeable about the mattress that we wanted and helped us come to a decision about the mattress and frame! I absolutely recommend them place!
Rory Croawell
Jediah gave me the most pleasant, helpful experience shopping for a new mattress this afternoon! He was more than willing to answer any questions I had regarding the purchase. I would definitely recommend going to him for any assistance or advice shopping!
Susan West
The salesman was knowledgeable and helpful. After I had picked out my mattresses he wrote up the order quickly and efficiently. Very pleasant experience all in all.
nicole edwards
Jaque is so sweet and amazing! She guided my boyfriend and I to the perfect mattress for a great and affordable price!
Janis Ellis
Hate mattress shopping but our experience at Mattress Firm was quick easy and good customer service. Tried out lots until we found the right one. Excited about quick delivery.
Laura Hagler
Kevin was a great help! Fast and friendly service
Kasi Jarrard
The easiest experience we have ever had choosing a mattress! Very friendly, knowledgeable employees!! Kevin did a fantastic job helping and teaching! Thank you so much!!
ChaRaye Jamison
Went here to get my 1st official mattress and jacque and Kevin made it an awesome and easy experience. Please come and see this beautifully friendly duo for your mattress needs. They are super knowledgeable and don't pressure you into something u don't want. Thank you Jacque for making this so wonderfully simply, you guys are the best!
robert pearson
Travis was my Sales Rep for my first ever premium King Size mattress. Super knowledgeable and personable. Fantastic deal. Glad I chose a specialty business. Thanks Mattress Firm for many years of slumber.
Rollin Conklin
Very impressed with the customer service we received today! Moved my daughter into a new place in Athens and needed a box spring. The employees were very friendly & incredibly helpful! We absolutely recommend this store.
Brenda Fortner
Our salesperson was very knowledgeable and friendly. She gave my granddaughter plenty of time to try different mattresses.
Natalie Collins
Jediah was AWESOME- he was extremely helpful and let us take our time in testing all the mattresses. We never felt rushed or pressured. Definitely recommend him helping you as you shop!
Luke Verble
Kevin and jade were super nice and helpful. I price checked 4 other locations, including another Mattress Firm, and they were the best deal, they were also the nicest.
Warda Ali
My boyfriend and I were mattress shopping and we stopped by Matress Firm on Epps Bridge. We were kind of dreading shopping for a mattress. But Kevin made the experience sweet and simple! He was very kind and got us a great deal on the mattress!
Allie Hines
We absolutely loved all the help Jacqueline (Jackie) gave us. We walked out with an outstanding new mattress set. I’d recommend her to anyone. Thank you Jackie for all your help:)
Madison Smith
Kevin was fantastic! This was my first mattress purchase and I couldn’t be happier with my experience. Kevin will take care of all your needs and make it as stress free as possible!
Sharon Gamble
Jediah made this mattress buying experience so easy and so much fun. He understood our needs and provided such good information about mattress and individual sleep preferences. He even arranged for out of state delivery! I highly recommend the Athens Mattress Firm store. Ask for Jediah!
Owusu Achiaw
Jacque and Kenny were the absolute best! As a recent college graduate, I didn’t know what to look for or how to even search for stuff for a new apartment. Jacque and Kenny spent time getting to know me and helped me find the perfect mattress while also giving me some recommendations on what to do for my new apartment. I don’t know what I would have done without them
michelle marslender
We got our first mattress in January and it didn't work for us. Thanks to the 120 day swap policy and Kevin we were able to get a new mattress and it be delivered in a week all hassle free.
Keegan Wingate
Great customer service from Jacqie. She has been a tremendous help. Convinced me to buy a comfy mattress straight away. I will definitely be coming back for their special bundle.
Laken Morgan
Excellent customer service was provided throughout the whole process of us finding our mattress. David and Kevin were a HUGE help!! I highly recommend mattress firm!
Lisa Vaughn
We had a great experience with Kevin at this store. He was very patient with us Vaughn girls. Left there very happy.
Kevin took time to walk us through every step of the process and very clear.
Carol DiMarco
Jackie, was fantastic! Very knowledgeable about the products and she had a wonderful personality! She went through the processes step by step so we would get exactly what we needed for a great night’s sleep.
Jarrett Gaye
Kevin was nice and friendly. He made sure that I got the best affordable mattress available. I highly recommend anyone who is looking for a mattress. Be sure to ask for Kevin
Tara Kuhn
Loved the store with a wide selection to choose from..the sales person was not pushy..he had knowledge of the mattresses and answered all my questions..cant wait for Thursday to get my new mattress delivered
John Fanning
Thank you so much Kevin at the Roos bridge location. You were awesome and so helpful and considerate to my situation. My children will be happy. You’ve got a new customer for life. Thanks again. Highly recommend this store and Kevin.
Tina Brown
Great selection. Kevin was super fun to work with and so helpful to us while choosing a mattress for our daughter! Highly recommend him at this location.
Verrick Patterson
Kevin was very professional. He taught us about the different mattresses and what the color mean. He helped us decide to buy. So come visit the Epps Bridge Location and see Kevin he will get you the right mattress to get your beauty rest.
Cassidy Carson-Gonzalez
The staff was very helpful, patient, and professional at the Athens - Epps Bridge location!! Will be back again!
Brandi Myrie
The customer service was very welcome. I was satisfied with my order. I will tell other people about the mattress firm market.
Patrick
My fiance and I were very pleased with our experience at the Epps Bridge location. The manager, Anne, was extremely helpful with walking us through the purchasing process, figuring out what we were looking for, answering our questions, etc. I would recommend this store to anyone looking for a new mattress in the greater Athens area!
Elizabeth Gilbert
We came to find a new bed, and were not disappointed. They taught us how to shop for the right mattress for us, and helped us find what we were looking for in our price range. Very helpful and friendly!
Ryan Durkee
Shopping for a mattress was easy with Kenny, who knew just what I was looking for when I walked in and was super helpful making choices. He was very informative and made the afternoon much less of a hassle.
mario magana
First spot to come in and was sold on the spot. Jacque who helped me right when I walked in explained the process really well and understood my budget. She showed me all the beds that were in my price range and eventually got the bed I needed.
Timothy Coffee
Anne and Jacque were very helpful and friendly
Deanne Rosso
Brought my 85 year old grandmother to shop for a new mattress. The sales team was wonderful, patient and no-pressure, and helped her find a perfect fit. Great shopping experience!
Sandy Broyles
Such a great experience buying our new bed! Kevin was friendly, knowledgeable, and helpful. I definitely recommend them highly.
Marissa Acciani
Ryan was awesome. Considering I had no idea what I was looking for and showed up way before the store opened, he had incredible patience and helped me figure it out. He didn’t pressure or upsell me on anything, which I really appreciated. He and Kevin are great. Thanks guys!
Hassan Kedir
I had a very pleasant shopping experience at this location. Elias went above and beyond to help me pick out a mattress and made sure I would receive it as early as possible. I would recommend visiting this location to anyone in the market for a mattress.
Hope Graham
Bought us a new mattress
today. Great prices and excellent customer service. Kevin king really got us a great deal
Dave Queen
Kevin was very helpful and never pushy.
He let us take our time in choosing our best nights sleep.
Thank you Mattress Firm !
shelly Morris
Kevin with Matress Firm was extremely helpful guiding me in finding the best fit for my new Matress. If you're looking for an incredible experience I highly encourage you visit Epps Bridge Matress Firm!!
Michael Hanley
This place was awesome. After shopping 3 other stores and getting the “run a round", this team really stepped it up! Brian was super helpful in answering my questions and making me comfortable about my decisions. I will never shop anywhere else for a mattress. Cheers!
Donald Aromando
Very attentive staff. Addressed our questions and provided good details on our options. Walked away with a great mattress and gave us the memorial day discount. Thanks!
Irma Luna Padilla
Staff has excellent customer service skills. Very patience with me.
Marcie Fambrough
Very quick and courteous service- this is my second time doing business with them and will do so again in the future. The Chick-fil-A type of service everyone enjoys 😊 …
Taylor Jones
Kenny made our mattress shopping experience so easy! He listened to our needs and found the perfect mattress for us. Come shop here!
Brian Audet
I went to buy box springs and they went the extra mile trying to help me and get me what I wanted I would definitely go there again… They were very friendly and went the extra mile to help me..
Katelynn Brooke
Would recommend this location to anyone! They treat everyone with the highest respect possible and will help you get the best deal for what you want. Definitely will be using mattress firm for all my mattress and powerbase needs.
Allyssa Berrong
Kenny was great! He helped us pick a great new mattress! We can’t wait to get it.
neo 184568382
Kevin helped me. He was great. He got me exactly what I needed. He really made sure I was happy with the mattress, which is very comfortable. Super friendly. Thanks Kevin!
Kevin Myers
Kevin was great help. Definitely would come back. If you are looking to purchase a new mattress I would recommend to come here. Good experience
Ansley Willis
Awesome experience!! Kenny was great...listened to what we wanted and didn’t try to “up-sale“ us just to make more. Definitely will shop there again!
Brianna Francis
This mattress firm store is amazing! Jediah, Shelby, and David went above & beyond to help me find the perfect mattress! They made my stressful move a whole lot easier! Thank you guys!
Kathy Poss
Called yesterday for details. Kevin was so helpful and knowledgeable. Today in store he and Travis were pleasant and pointed out important details. Great job!
Brandon Cowart
great selection and lots of options. must try out these beds amazing . come take a nap they dont care . unless you start snoring really loudly great service. The manager , Shelby Hampton did a great job. !!!
Helen Wright
I love my new bed so much!! It actually puts you to sleep. I have to sit up if I want to stay awake but even then I fall asleep sometimes. Beautyrest is the best!!
Jonathan Carpenter
Kenny was super helpful with us picking out our first Tempur-Pedic! No pressure, just informative and made the process easy.
Shante Harris
I had a wonderful experience here. Wallace is amazing and very patient with me. If you want someone that's kind and patient then go here.
Kali Irby
Jediah is super helpful! He helped me find the perfect mattress, and in a quick period of time! Amazing service! Friendly salespeople! Good prices!
Eric Glaser
Kevin has been awesome in helping getting our parents a great night sleep. Has been great to work and giving us an amazing deal!
Charlotte Miller
Very easy experience. Knowledgeable sales rep Kenny was not only helpful but not pushy for the sale. Will definitely share my experience there and return as needs may arise.
Gail Martin
Shelby Hampton was amazing help today! We got the best deal! Thank you so much for a great experience. Will definitely be back.
Margie Browning
Kevin was excellent! The service was wonderful and he was not pushy in trying to get me to purchase something that I didn't need!
Larr J
Kevin is the best! He gave me the best price for one of the best matresses. Awesome sleep is in my future! Thank You, Kevin!
Stephanie Willoughby
Jacque is the best!! Go see her. She knows exactly what will work for you and is very patient.
Maridell Banks
This is the third experience in purchasing a mattress from Mattress Firm. Consistently good customer service and help in selecting the right one at a good price!
Gee Laa Ave-La
Mr Matthew was very knowledgeable about beds, he was able to accommodate my needs swiftly!
Jill Coveny Birch
Jade was very helpful and efficient. Love our new mattress!
Saundra Readdick
The salesperson was knowledgeable about the products that fell into the category that I specified that I wanted. He was friendly and courteous eventhough I was in a bad mood, and a bit rude, when I went in.
haley clark
Very helpful service from Kenny. An awesome selection that catered to our needs. Quick application and great financing options. Overall, excellent experience!
Natasha Lyles
Jediah was the Absolute best. He got my family and I just what we needed for new home at an Awesome price. I will be laying up like a queen. Thank you!
Cara Steinocher
Kevin was SO AMAZING! This was our first time shopping for a mattress and he made the experience so smooth and enjoyable!
Olivia Bell
I had a great experience. Kenny helped me pick a new mattress and it was quick and painless!
Leonardo Lombardini
Great customer service and good prices. We were actually able to buy one of their floor models (but still in the box) for half price.
Mitchell Smith
Kevin was awesome. He was able to help me find a mattress for me in less a hour. And he cut me a great deal
Julia Lindsay
Jediah was very helpful in finding a mattress that was the right price range and comfortability! It was a very positive experience, and I got a great deal!
Giordana Diaz
Great service. Lovely, helpful people. Kevin and Alex helped me select a great matress. Totally recommend!
randy wilkes
Kevin was very friendly, helpful, and knowledgeable in assisting my wife and me in choosing the right bed. Great experience. Thanks, Kevin.
Karen Mullins
Jackie hughes was wonderful. No pressure. Allowed us to move from mattress to mattress. Matched prices. I am extremely happy.
Abbie Mcwhorter
The workers were super helpful and sociable. I got in and out in ten minutes with the perfect new bed frame!
Greg McDonald
Had a problem with a Matress after 40 months. Kenny (manager) did an excellent job at taking care of us,
Carlee Hirt
KEVIN WAS AWESOME!! Super helpful and real and gave us a great price and super personable and educated! Thanks so much! -Don & Carlee
Bob Efird
Kevin and Kenny are 1st Class. Great buying experience and a great product. Thank you!
Spring Flower
Kevin was very professional , helpful beyond excellence. Highly recommend his ability to meet all our needs.
Jasmine Titus
Staff was helpful, polite and knowledgeable.
Donald Tedder
Very professional and courteous. Was able to help us select the mattress for our needs!
Donna Hamlett
Kevin is awesome to work with. Mattresses great, delivery great! Highly recommend!
Katie Ramsey
Jackie was very helpful! We found what we were looking for quickly and at a great price.
Very happy with our purchases!
Chuck M
Kevin was great very attentive and gave my wife and I the space we needed to make our decision as well
Sondra Lake
Great service from Kevin King and a fair purchase price.
Michael Morrow
Great customer service from Geoff.
Camp Kesem UGA
Had a great experience! Kenny helped me pick a mattress very quickly, and was so helpful!
paige ward
Great service at the store in Athens, GA, on Sunday 12/27/2020. Tomorrow, 12/29, I get my new bed!
Kenneth Wiggins
Friendly helpful good quality but expensive.
Jan Mathis
Great service. Great prices. Lots of mattress to choose from
The Misfit House
We purchased an open box frame and when we got home, it was missing pieces. We called the store and Kevin the store manager personally drove a new one to our house and went above and beyond to make the situation right! Will use them again for sure.
L S
Very professional, knowledgeable and friendly. I would highly recommend them to everyone. No pressure sales or hidden figures. Very upfront. Extremely Satisfied
Danielle Gaddis
Kenny was great and very knowledgeable. He helped us choose the right mattress for us.
Jason Ahmadipour
Wonderful experience with Kevin! He was super thorough with everything and made sure we were super happy with everything!
Andrea Kay
Super great sales men’s service did a great job of not hovering over us while we were trying to make a decision the store was clean and offered good Covid measures
Kelly K
They were very easy to deal with. We were treated very well and felt good when we left the store.
Aaron Cobb
Kevin and david are awesome, they're very knowledgeable about their products and we were very pleased with our visit to their store!
Michelle
Jacque was awesome and we found the perfect bed
Tori vadeboncoeur
Kenneth was awesome! No pushy salesmanship and made sure I got exactly what I wanted!
Alex Kalim
Excellent assistance and customer service. Good pricing. Friendly staff. Highly recommended.
Ken V
Had a good experience.
Victoria Griffin
Kevin was great, and we got a really great deal on our new bed.
Laura Oxford
Kenny was so helpful and made our mattress buying experience very easy!
Ry Fitz
The process was very easy and fast! Kenny helped me and made sure I got a good deal.
Doug Ray
Needed a king bed w/ headboard/footboard frame. They were in the process of ordering me one when they noticed they had a returned one in the back for me to buy!
devin mcleod
They were quick to respond to request and helped in every aspect. Come here! Kevin and Travis were the friendliest!
Collin
My sleep expert, Jackie, was phenomenal!
Kevin Bell
Great service. The sales associate was friendly and highly knowledgeable. Highly recommended.
Colton Green
Jackie provided a great experience. No pressure, no pushing, just answers and helping talk through pros and cons. Thank you, Jackie!
Tracy
Kevin was very helpful and went out of his way to make sure we were satisfied customers.
Susan Bush
The manager who helped us was enthusiastic, professional, and the service was excellent.
Ed O'Neal
Kevin King is very knowledgeable and was very helpful in making my purchase decisions.
Nicholas O'Brien
Kevin did a great job leading us through the sea of dreams to our perfect bed!
Deanna Crane
Ordered through their web site Chat line. Will get my product delivered in two days with setup.
Jordan West
Very helpful and quick.
Andrea Doud
Jediah was a BIG BIG BIG help!! Answered all my questions & helped me find the perfect mattress :)
Beth NeeSmith
Very nice and customer oriented..made sure I got the right mattress for my taste.
Elaine Snyder
She was great!
Keith Bennett
Kevin provided me with exceptional service. He went above and beyond to find what I needed! Thank You!
Sara Ingram
Very friendly staff! Kevin and Kenny were able to help me find what I needed quick and easy.
Amanda Manley
Walked right in. Sales staff listened and were patient with decisions. Explained the process perfectly!
Will Bebe
Daphney did a terrific job. I would recommend.
Sheila McClain
Geoffrey was great!
Beth Hill
We were very happy with the service and prompt delivery.
Jeffery Chandler
Great sales guy, very knowledgeable
Mary Catherine Tuttle
Kenny was a big help getting me squared away with some new twin mattresses.
Michele Holton
Super customer service!
Amanda Buskell
Kenny was super helpful! He was knowledgeable about the selection and helped me figure out what was best!!
Diane Guthrie
Shelly was very helpful & courteous in helping me find what I was looking for.
Bonnie Seay
Great customer service and products! Kevin was super helpful and friendly! Highly recommend!
Will Lowe
Kenny and Kevin made the experience educational and exciting!
Angela Johnson
Great service from Jacque!!! Thank you for making our purchase decision easy !
Marcus Rice
Great customer service! Thank you Kevin king for your help with our new matters purchase
Joshua G
The salesperson was exceptional
Amber Cowart
Great service! Shelby is great and helped picking a great mattress!
Amberly Worley
Great sales people and got an amazing deal on a new mattress!!!!
Joey Butler
Kevin was so helpful and there was no pressure of No kind very nice people good place to buy your next bed!!!!!!!!!!!!!!
Meghan O'Hara
They were so in communication, delivery times, and just all around a great service!!
Charles Oliveria
Matt was fast, friendly, and efficient! Great experience!
Doug Oldham
Friendly and professional and not pushy I would recommend them
Jonathan Pitts
Kevin was a great salesman and helped me with my purchase
Steve Hajduk
Good price and efficient service
Bridget Shenkel
Kevin and Alex both were very friendly and helped me find exactly what I was looking for! Thank you guys and keep being awesome!
Randy Cross
Very knowledgeable and efficient. The process was effortless.
Caleb Norton
Kevin is a great salesman. Super helpful and nice.
G C A
We had a great experience here finding affordable bedding.
Jacob Stanley
So far so good
Great staff and great prices and deals, just waiting on the delivery now, thanks guys!
Steve Milledge
Shelby and Kevin were a great help. Great service and very friendly
Annette Dean
Excellent services provided with professionalism and knowledge.
Keegan Flowers
The staff is very friendly and know a lot and will help you find exactly what you need!
Leona Martin
Shelby was wondering!!! So excited about my new purchase!! Thank u so much
Austin Arrowood
Jediah was amazing, honest and really helped us out. Solid service.
Allen Thurmond
Best first experience ever Kevin was the most helpful associate in the store
Kenny Hembree
Helpful info while shopping and trying to decide what mattress to get.
Meredith Bennett
Very helpful, friendly, and knowledgeable! Helped me make a tough decision easy!
elliot jack
Brian and Keven were very professional, friendly and knowledgeable.
Connie Phillips
Wonderful service from Kenny. Very helpful and knowledgable. Great customer service!!!
sam williamson
Good staff, jauque was awesome.
Nancy Mitcham
Quick, efficient and friendly service! I would definitely recommend!
Brenda Vice
Great customer service and knowledgeable
Michael Garcia
Great service coming from a knowledgable staff. Definitely recommended to come see the staff and store.
Sharon Wallace
Kenny was very professional and helpful.
JwGoss
It was great, staff was helpful and I was in and out in 30 minutes.
Kars Rhea
Jacque was great! Answered all my questions!
Rama Alkhofash
GREAT EXPERIENCE. Very cooperative. Ask for Shelby Hampton!!
Candee Miller
The sales associate, Kevin, was very helpful and informative!
Nikki Crew
Kenny was very helpful and answered all of my questions.
Tommy Coile
Kevin our salesperson was excellent to deal with.
David Ray
Awesome! Very helpful and pleasant. Highly recommended.
Cindy Smith
Very helpful in finding the perfect mattress!
Lishen Mao
Jackie is awesome, Jackie applied all the savings possible.
chelsea wilson
Fantastic service! Least stressful shopping experience!!
Kali
Very smooth experience and everyone was patient
Yoon_working
Alex is so kind and knowledable to help us.
Julie Davis
Always helpful and informative! Very pleased.
Serena Marie
Great customer service, great deal.
Nek
Thank you for your constant contact! It is sincerely appreciated!
Christopher Lawson
Jacque Took care of our every need!
Elena Robinson
Very satisfied with the excellent service!
Bill Heady
Wonderful experience!
Amanda Thrasher
so friendly and helpful!
Clayton Duvall
Helpful, knowledgeable, quick
Engelber perez
Great service. Ask for Kevin
Gabrielle Tull
Very helpful and nice!
jamiya mitchell
Mattress are very good
Lori Scott
Jacque great service!
bobbie sumner
Super thorough job!
Joshua Kesler
Kenny was awesome!
Shannon Hoch
Friendly & fast service
William Franco
Thankyou
penny bearden
Service was amazing!
Andy Ferguson
Great service
Mo Pert
Very helpful
Karen Rasmussen
Excellent customer service
Dennis Robinson
Me and my family came in on a Sunday and it was fairly busy. There were only two employees(Jacque & Yvonna)and they did an awesome job. Jacque was my saleswomen. Both were very nice and took their time to let me try multiple mattresses until I found the one I wanted. They worked very efficiently with their time and we never felt rusehed. I got a Mattess, boxspring, and a mattress protector all under the price that I intended to purchase just a mattress. I would definitely recommend Matress Firm to my friends and family. I am currently laying on it now typing this review and boy does it feel AMAZING! I should of bought it sooner! Fast delivery I purchased it Sunday and laying on it Tuesday evening 🙌
jc thornton
Great sales man and very knowledgeable
Emma Ferrante
Jacque was amazing and super knowledgeable! Made me feel very comfortable!
April Schrantz
Great service!!
Matthew Derreberry
Mike Townsend
Marie Humphiries
Hunter Gabriel
Kelly Byrne
Arnie Krauss
Dennis Cheng