Reviews of Mattress Firm Merrimon Avenue. (Mattress Store) in Asheville (North Carolina).

Mattress Firm Merrimon Avenue

352 Reviews

247 Comments

Mattress store

Mattress store

825 Merrimon Ave Ste D, Asheville, NC 28804, United States

Description

Information of Mattress Firm Merrimon Avenue, Mattress store in Asheville (North Carolina)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Mattress Firm Merrimon Avenue

Reviews of Mattress Firm Merrimon Avenue

Anne Dachowski

Justin, the salesperson who helped me, was great. He helped me find just the right mattress set, without any pressure or rushing. I am very happy with my shopping experience, and grateful there is a brick and mortar to visit here in Asheville. I had no idea whether I wanted medium or firm and was able to lie down on a variety of mattress sets. Also inspect the quality of the materials. You can't do that online.

Jan Shahbaz

This was a wonderful visit the lady working was so sweet. She took time to show me several mattresses explaining the difference. Even after I told her I couldn't afford the more expensive versions she took down options I can afford and continued to help me and made sure I was happy. Everything was perfect and I couldn't be happier

Diana Towe

Great help from salesman John. Helped me narrow down and get best price for best mattress in my price range. Helped me set up monthly payments and delivery plan. Delivery men were smart and sweet to work with. So far mattress sleeps great!

Gretchen Harwell

Justin was so helpful with my purchase today. He looked to make sure he found me the best deal we could get on my mattress, and really took the time to help me make my decision. He really went above and beyond in helping me and I will definitely shop here again in the future.

Patricia Spooner

We did some fairly extensive research before going to Mattress Firm so had narrowed down our choices. We were so happy to be helped by Malik who steered us to several other choices and helped us find the perfect mattress for us! He was knowledgeable, friendly and helped us make a great decision.

Vesna Vesna

10/10 ⭐️ these guys are phenomenal! Another mattress company showed an item in stock online for free next day delivery. Once i ordered and paid, they informed me that it’s not actually kept in stock and it would take two weeks to get to me from a distribution center. I canceled my order with them and now my refund is going to take two weeks to get to me. 🙄 Moral of the story: do yourself a favor and just start here! Andrew got me what i needed with truly free delivery the next day and the whole order process took two minutes of my time. Thanks!

John Stevenson

Great service at this store. The rep, Marques (I think, terrible with names) was informative, friendly, and not pushy during our conversation. Easy transaction, item in stock, and quick delivery available. Would recommend to experience a mattress in person instead of relying on online reviews 👌 …

Ona Hensley

I actually enjoyed shopping at Mattress Firm on Merrimon Ave. My salesperson was helpful and understanding of my financial limitations. There was absolutely no pressure. I am so excited about my purchase.

Jill Stowe

I had a good experience with Mattress Firm. The delivery was prompt and professional. They assisted me with a refund when my mattress later went on sale.

Jesse Tovar

Great place to get a mattress, was quick and easy got what I needed and felt like good about my purchase.

Jae Mil

Love our new mattress but still waiting on the mattress protector. We have 3 dachshunds that sleep with us (hence the upgrade to king) and need the cover. Waited 2 weeks for delivery of mattress and box springs, which I had to have delivered to my father's, otherwise it would've be 3 weeks. Then 2 days later our bed frame was delivered. I contacted customer service yesterday and was told the mattress cover would ship within 5-7 business days. It has been 13 business days and still not shipped.

Neeta V

The store representative, Malik, was knowledgeable and helpful. He understood what I was looking for based on a quick conversation with him which made the buying process that much smoother, and helped to narrow the selection to one that aligned with my requirements. Thanks!

Laura Liebler

I received excellent service when i went to Mattress Firm to buy a new mattress. I'm also impressed that i will get a refund in the next four months if the mattress i bought goes on sale.

makenziep34

This was a great experience!! I was about to order a Nectar mattress online, but the shipping was going to take longer than I could wait (I'm moving in a few days) so I called here. Jeff was extremely helpful & knowledgeable through the whole process! They sold me the mattress at the same sale price the Nectar website was promoting. Same warranty, same bundle with it! And they work on commission so I was able to support a local worker (at no extra cost to me!!) It was nice too because I was able to try a couple mattresses to confirm I wanted the Nectar. And, best part-- they had one stored in their warehouse and will deliver it as soon as I need it!!!! Super pleased with this experience. Way better and more personal than ordering online.

Roy Andrade

I can't say enough good about my experience at this store, and especially with Ryan. He is like the dream salesman — friendly, informed, not pushy, and just a cool guy. I bought one mattress and pillows, and am planning on going back soon for a second, and more pillows. First rate!!

Angel Murden

Lance did an amazing job helping us find a wonderful mattress. It is the the first time we have shopped for a higher quality mattress and he was very patient not trying to oversell or hassle us in anyway. He even played us a song! Thanks Lance!!!

Elaine Schiavone

Justin was great to work with and I got a great deal on a Beauty Rest King size mattress. Very happy!

Vi c King

The store manager, Lance, helped me in a friendly and knowledgeable way. It was a "no pressure to buy " encounter, which left me feeling that I made the best choice, given all the information Lance provided. The delivery process was as promised and without incident. I would recomend buying from Mattress Warehouse, which I found to be arranged in a brightly lit showroom, and easy to maneuver with customer service and dependability at it's best.

Rachel Smith

Adam is phenomenal! We couldn't have ask for a better person to give us guidance and to have the patience that he had with us for 4 hours straight! Mattress Firm & Adam, we HIGHLY recommend! Thank u so much!

Samantha Elmore

Andrew was great! Took time with me. I was able to try mattresses until I found the one that was just right for me. At time of pick up another employee was just wonderful also. She actually carried my mattress out to my van all by herself. Really good experience

Erica Donnellan

Geoff was attentive, helpful and knowledgeable in helping us find the right mattress and accessories for us. The process was simple and Mattress Firm was able to meet or exceed the sales offered through direct to consumer with the Nectar mattress. The location had a lot of variety for mattresses, bases and pillows in a wide price range.

Sallie Crooke

Ryan gave me different options to consider and helped my budget by offering different plans.

Anita Adams

Stacey was amazing! No pressure. Customer service skills and demeanor exemplary. Explained everything thoroughly. Looking forward to our new bed!!!! Thank you!

Victor Pentz

Jeff was a terrific salesman who spent almost 2 hours helping us reflect through a process of decision making. We never felt rushed or that we were being pressured in anyway. He patiently asked certain questions and we tested many of the mattresses before making a final decision.

Lisa Morales

The sales rep was very helpful and courteous. Took her time showing us our different options.

Uku Lele

Great experience buying a new mattress at Mattress Firm on Merrimon Avenue. Malik is incredibly knowledgeable, answering all my questions with great patience. He explained things clearly and tirelessly. No sales pressure. Highly recommended!

Rebecca Lesnoff

Great customer service and we are so excited for our new mattress!

Sue C

Sales associate was extremely helpful; he spent plenty of time going over our options until we were able to select the mattress that best suited our needs.

Ann

First time buying at mattress firm. Malik was awesome. He was kind, knowledgeable and just the friendliest sales person I’ve dealt with in a long time. I definitely would go back to mattress firm on Merrimon in Asheville. Thanks Malik for your great customer service. !!

Vikki

Sales lady was awesome. Extremely helpful, patient, and knowledgeable. She encouraged me to try several mattresses and assisted with remote controls. It was a totally enjoyable experience. Thank you.

Tom Walden

Was looking to make a quick purchase.Justin at your Merrimon Ave., Asheville NC store was awesome!

Patricia Tantum

My Grandson 12 yrs. Needed new twin mattress. I stopped in to look around at their inventory. Excellent selection, very clean and easy to navigate. Sales associate Malik Williams showed me options within my parameters. Very knowledgeable and personable. I told him I was picking up grandson from school an d would be back. I mentioned we were continuing masking. When we returned Malik was waiting and masked up. He was patient while we tried them out. We made a selection with free delivery in two days. Great product and excellent customer service. Ill be back! P. Tantum

John Coleman

Geoff in Asheville was awesome. Knowledgeable and worked with us and answered all our questions. We intended to explore purchases while on vacation then buy later at home in SC but completed it all for a new mattress and adjustable bed frame to be delivered with Geoff. Thanks again!

Jill Suglio

Mattress Firm us a great organization. I’ve had only good experiences with the products and the customer service. My complaint comes with the leasing compjany, Progressive Leading that Mattress Firm partners with when attempting to lease. They are not transparent, not nice on the phone and only interested in collecting their high lease fee on low-priced items. I’m surprised that Mattress Firm us in alliance with this less-than ethical leasing organization. Other than that, I highly recommend Mattress Firm for your bedding needs.

Jonathan Fernandez

Great experience buying my first mattress. Malik was an awesome salesman and John helped get the deal finalized. Both men were helpful and able to answer all my questions.

Sally Grau

We had a great shopping and delivery experience with Mattress Firm! Stacy was able to identify our sleep needs and answer all of our questions. We didn’t feel rushed or pressured as we tried out all of the mattress options at the store. Delivery was prompt and professional, communication was stellar, and we are enjoying wonderful sleep on our new Tempurpedic. We are very satisfied and I would highly recommend Mattress Firm!

Jannice Ashley

I purchased two mattresses last evening at the North Asheville. The sales associate, Tyler Berger, was very helpful, knowledgeable about the different beautyrest mattresses I was looking at, he was also very patient-I was lying on all the beds (he explained the cleaning protocol so I felt safe) and asking a lot of questions and it was close to closing time. In this day of online purchasing, it was nice to go into a store and get the information you need to make a decision-mattresses are a fairly big investment. Also was very happy with your great Labor Day Sale prices and free adjustable base offer!! Thank you.

Martha Pino

Geoff was super helpful and patient. His knowledge about their products really guided us in choosing the right mattress. Some of the best customer service I have ever had!

rick buckner

Andrew waited on me .he was very professional and helpful.... he got what I needed and loaded it for me.......it's nice to see such a good employee being helpful to a customer. That's very rare in 2022....thank you mattress firm and especially Andrew....

Judith Loniak

Justin was fantastic, knowledgeable, professional and friendly. I can’t wait for my new bed.

Sydney Shelton

Walked into mattress firm. Told the guy there my price range and what kind of mattress I wanted. He stayed within that range and gave me so many different options. I would definitely go back for future purchases. He also came down on my price so it was cheaper than anticipated!

Jaynie Tank

Lance was awesome! He educated us on the best way to find what mattress was right for us, and did not use any high pressure tactics. We had a great experience shopping at Mattress Firm. Thanks for the great deal Lance....we are excited about our new bed!

Kristina Kovalchuk

Our experience shopping at Mattress Firm North Asheville was amazing! The store was very nice and was a pleasant environment to purchase a mattress. Lance did a great job of presenting the options available. He listened to what we needed and didn't try to sell us something we didn't want. Lance helped us to find something that fit my needs and budget very quickly. He was very friendly but not pushy, and most importantly - allowed us to take our time. Lance provided us with great customer service. Price was far better than we expected! Overall, a good experience and a purchase of a comfortable california king mattress.I will definitely recommend Mattress Firm North Asheville to other friends and family !

Chris Allen

Shopping for a new mattress in early September, we made our first stop at Mattress Firm. Lance was so personable and eager to help us make the right choice of mattresses for our needs that we were able to make our purchase on the first visit without any further shopping. We've been sleeping better ever since! Having spent over 30 years in my own sales career, I know a great customer-centered sales person when I see one, and Lance definitely tops my list!

Morgan Lepson

Lance is FANTASTIC! Buying a new mattress for my 12 year old was actually enjoyable. She thought she wanted a bouncy bed but after Lance showed us the differences of the types of beds and their softness/firmness she found the perfect mattress. I’m actually a little jealous of her. A great product, sale price, wonderful service.

Jeffrey Little

I have bought several mattresses from Mattress Firm over the years. The staff is very friendly and I've always found a good deal in my price range. I would highly recommend at least going in to talk to them if you're in the market for a new mattress. They have a wide selection to choose from and they're not overly pushy like a lot of places.

Michelle Ballard

Lance is a great salesman! He showed us a very inexpensive (but still a good quality) mattress first and didn't bat an eye when we looked past it at something different. He pushed the adjustable base for a while, but never mentioned it again after we said we didn't want it. He spent a lot of time on us and was very patient, even though he was also doing inventory. Looking after his business and his customers, he showed a genuine friendly interest in us while still making a good sale. The location itself has better parking than most Merrimon Ave. businesses, and a good selection of mattresses. On a slightly more critical note, I would not go there specifically to find sheets. But then, it's not called "Sheet Firm".

Farah Doulkidah

Lance was incredibly helpful, kind and efficient. As a nurse I needed a super comfy bed and Lance immediately identified what was the most comfortable and affordable bed for me. I would highly recommend coming to mattress warehouse for your sleeping needs.

Andrea N

I hadn’t planned on buying a mattress the very day I visited Mattress Firm on Merrimon - didn’t really have any idea of what I wanted in a mattress since I hadn’t shopped for one in probably over 15 years, and gosh knows the science & technology of it all has changed dramatically in that amount of time, but I walked in and felt instant warmth from the salesguy Malik who was finishing up a sale with another customer. His smile charmed me, but his demeanor plus his serious knowledge about all of the products we talked about (and there were many), sold me, in addition to the fact that he was not pushy, but just wanted to educate me and have me try out the mattresses which I was happy to do. The mattresses, especially the one I finally chose, surely sold themselves because I have particular needs in a new mattress with my back issues, but Malik was genuinely very patient, was respectful, warm, kind and definitely so personable. I felt no pressure, but because of his amazing salesmanship, I truly wanted to buy a mattress from this person, so I did! Got a great deal and an easy delivery date and time window and now I can’t wait to get it and write more good things about the company! Malik also works at the store on Tunnel Rd in case that’s better for the readers. I recommend Mattress Firm, and I recommend “Magic Malik” to work with if you’re looking to make this large and important purchase!

Stephen Henry

Malik was amazing and very helpful and knowledgeable. He made the whole process of getting the right mattress very easy and stress free. Thank you!

Cynthia Marotz

I was very impressed at the amount of knowledge that Tyler Berger at Mattress Firm Asheville had regarding the best choice for our needs. He was very professional and courteous. He made sure I received the best price and that my delivery was set up for the day I wanted. Highly recommend!!!!

Ed Ward

We've been buying beds from mattress firm for years now and love the brand. Go to this store and let Lance, the manager, sell you a bed. He is incredibly patient, fair and we'll educated on the products they sell. No pressure to buy but I can't see a reason to buy anywhere else. Ask him for a $100 off, refer a friend discount, when you spend over $999. When my wife and I were last there he broke out his guitar and sang us a song! We will definitely be back for our next mattresses purchase. Thanks Lance!

Jamie Cline

Malik was amazing! Not only did he answer all of our questions, he addresses our concerns and was a wealth of knowledge. He was so professional, kind and helpful it just made our entire experience great. So thankful Mattress Firm chooses employees like Malik, we absolutely recommend Mattress Firm.

Pat Walters

Great experience to replace our mattress. Ryan was very nice & helpful. An easy process.

Daniel Bradley

I bought a mattress on Black Friday from this location, and the manager Lance is awesome! He was very honest and straightforward with the mattresses they had and the purposes that each served. Make sure to go to this location and buy from Lance because he knows his stuff! Thanks Lance!

Heather Mosley

We went into the store on a whim. I was looking for 2 beds for myself and daughter. Having always had hand me down beds from family members, it was an experience actually buying one. The salesperson Lance was awesome! He explained everything and gave us our options, let us try the beds out to see what we liked. We decided on a bed and even got adjustable bases. Lance worked with us for a good finance plan and delivery date. The day it was set to be delivered was not a good day for us but we were gonna do it anyway, but then Lance called us later and said he was able to set it for another day that was much better for us. Everything with delivery was good. The 2 delivery men (sorry I can't remember their names) were great! They were friendly, professional and very quick. I honestly couldn't believe how quick and painless the entire process was from beginning to end. We have slept on the beds for 3 nights so far and the mattresses are nice! Also enjoying the adjustable base! I would recommend Mattress Firm North Asheville on Merrimon to anyone looking for a mattress!

Kate Jackson

I am so impressed with my experience at mattress firm! I have previously purchased a mattress from this company online and I loved the quality of the product. Tonight I went into the Merrimon Ave location and was blown away by the level of service I received from Lance! He helped me find my perfect fit, gave me a great deal on my new bed AND sang a beautiful song. It doesn't get better than this

Wes H

I can't say anything bad about our experience today. Tyler was very helpful, professional and friendly throughout the whole experience. He walked us through mattresses that met our wants and helped guide us to make the right choice! His customer service was top notch! Very clean store and provided hand sanitizer and masks during covid times. If you are looking for a new mattress come here! Tyler is the best!

John Beneke

We were looking for a mattress that would fit in our RV. Malik was very helpful in finding one that would meet our needs.

Deanna Constance

Lance was very knowledgeable with every mattress. He answered all my questions and concerns. He was patient with me as I tried out what seems like every mattress in the show room. I’m thankful that this was my first stop. Thank you LANCE for all your help!

Sally Bradford

I looked online and at many different mattress stores in Asheville before choosing this one. I'm so glad my family went here! John was a knowledgeable and patient salesman as we tried out his suggestions and left with exactly what we wanted. It was delivered quickly and we are sleeping better than ever in the first NEW mattress we ever got to pick out. Our Simmons Beautyrest Hybrid plush mattress has a happy home along with it's adjustable platform and John even threw in a free mattress protector. We got an amazing deal and know where to go when our daughter is ready for her big girl bed!! ❤️

Terri Sergi

Stacy was very knowledgeable. We were the only ones in the store so we had her complete attention and time. She was patient with us as buying a new mattress is a big, personal investment. It was a very pleasant experience.

Jim Cavanaugh

Tyler Berger is one of the best retail store managers I have done business with. The details of the mattress I chose were explained to me in a very clear manner. The delivery was right on time and the crew that brought the mattress to me house could not have been more polite and professional. The mattress is wonderful and I am very pleased with the whole experience.

Evelyn Zebro

After way too many years of having the same mattress, I finally decided to buy a new one. Tyler Berger was exceptionally thorough and professional in explaining to me all the benefits and nuances in today's mattresses and served me professionally in answering all my questions. Most importantly as well, during this time of the coronavirus, everyone wore masks and kept their distance while conducting business. As it should be. I will definitely recommend this location to all my friends and business associates, and suggest they meet with Tyler Berher as I did. Great service.

Guenevere Seastrom

My daughter liked all the beds but Lance helped us find the best one for our needs. He made the experience painless and fun. We are very excited to receive our new mattress!!

Rhonda Levitch

Lance took my order over the phone. He was efficient, helpful, friendly, and ultimately got me the product at a lower cost. He also worked hard to get me the delivery date I needed, even though it was initially not available. He took the time to call the delivery people and get a spot that had opened up. I highly recommend!

Heather Carter

I went in to purchase a new bed and Lance was not only helpful - he was so welcoming and extremely knowledgeable. He took his time and answered all my questions. He never pressured me to buy the most expensive bed. Lance has such a kind manner and kept me and my sister engaged and laughing. He helped me figure out which bed would be best for me and did such a good job - I LOVE my new bed and so does my husband! My sister was thinking about getting a new bed but wasn’t quite sure. After I purchased my bed with the adjustable base, my sister needed up buying the same exact one! If you are in the market for a new bed, head on over and speak with Lance - you will not be sorry!! Thanks so much Lance for making sure I’m sleeping well and enjoying my new bed and the cooling sheets and pillows!!

Kathy Hewett

Had a wonderful experience working with Lance Kurland. I am having to purchase my mattresses/bed frames long distance. He walked me through the process and had wonderful suggestions on what we may want out of our mattresses. Took care of us from start to finish. I will definitely be recommending Mattress Firm and Lance to anyone I know for all of their sleeping needs!

jeremiah leroy

Stacy was an excellent sales representative. She took her time, explained things thoroughly and answered all of our questions with a smile.

avery g

Geoff helped me pick out a bed. He was very kind, honest and handled the whole process & transaction with integrity. Thank You Geoff!

Courtney Bullman

Lance Kurland helped us find an awesome mattress! He was patient and let us try the different mattresses until we found the perfect one. I would recommend this location to everyone searching for a new bed. We were very pleased!

xylina mcabee

I am super pleased with Mattress Firm Merrimon Avenue. Mike was such a wealth of knowledge when it came to the various types of mattresses. We had a little hiccup with my order but I was given a mattress of greater value at the same price. You can't get that kind of service just anywhere. Super pumped to get my new mattress tomorrow!!

Michael Kniffin

I just purchased a new Tempurpedic mattress and Ergo 2.0 adjustable bed frame at Mattress Firm on North Merrimon in Asheville. My current Tempurpedic mattress is going on 12 years or so. Got plenty of life out of it, but I was feeling its age. Anyway, although I knew I was shopping for another Tempurpedic mattress, Tyler at Mattress Firm was great! He was friendly, very knowledgeable about the products sold there, explained everything too me (warranties, delivery, return policy, etc.). Overall, he made for a very seemless and easy purchase. Can't wait for my new bed to arrive! Thanks Tyler!

Suzy Hedden

John, our salesman, was very knowledgeable and friendly. Helped us pick the perfect bed, and then let us make our decision without being the least bit pushy. A great buying experience!

Todd Lester

Malik W was tremendous, helping me find exactly the right mattress for my budget. Professional, friendly and thorough, thanks!

Jae Wright

Tyler Berger was awesome. He took his time to find my wife and i the perfect mattress. He called several places to find that mattress. Finally we ended up with the one we wanted and went home happy and satisfied.

Christa Hyatt

We had a great experience purchasing our bed from Stacy. She was very informed and gave us multiple options. She answered all our go questions and we left the store feeling like we got exactly what we wanted!!

Toni Robinson

My husband and I were stressed about spending money for new mattresses but Lance helped us find mattresses within our budget that are great quality and reasonably priced. The whole experience was like visiting a knowledgeable friend. Would recommend this place to anyone in the market for a new mattress.

Randy Herron

Visited store to purchase pillows and came back 2 days later to get a mattress from Tyler. He was knowledgeable about all the products in the store, made my decision easy and purchased a mattress. Without Tyler’s help I would have been overwhelmed and confused. Thanks for making this decision so easy.

Jessica Ramsey

Lance and Tyler were kind and helpful. Lance helped us find the right mattress for my husband and I, and helped us learn new ways to take care of our new mattress. I'm excited to get my new bed!

Joy Creek Pansiera

Great experience. Kaylan was very thorough, professional, and patient at explaining all the choices and differences in mattress options. I will be back in 10 years!

B D

My wife and I had just bought a mattress at the MATTRESS FIRM location at 8:25 Merriman Avenue Asheville NC Our sales rap was Malik Williams This young man could not have been any more professional. He was very knowledgeable of the different mattresses. I had already done my research before going in and he did not try to push anything extra or tell me anything different than what the products was. He also made sure we got the best pricing and discounts that he could give us. I would highly recommend this location and also would highly recommend asking for Malik Williams we give him a 5 star And great personality. 👍💥💥💥💥💥

Caroline Dixon

Lance took the time to find the right mattress for me and didn't stop until I was in love with my new bed. He is very knowledgeable and patient. It was a great experience and I am so looking forward to my new bed.

Dr. Emily Colwell, MSSW, ND

Malik was very knowledgeable . And he was VERY patient as we slumber-partied on all the different mattresses! He helped us find a great mattress that fit the bill for our needs.

Laura Megan “Senior Badass” Levine

Fantastic experience. Found everything I needed and the salesman gave us some great, discounted prices. They has a great selection of mattresses, sheets and pillows. Recommend.

Kathryn Cole

Mikayla on Merrimon Ave. was awesome! no pressure, very knowledgeable, flipped those twin mattresses out for testing and right back up before you could blink lol turned a chore into a pleasing experience! steered me in the right direction and gave me a great price 💝 delivery scheduled:) p.s. for those who care, we were both masked and both vaccinated! hurrah! thank you mikayla!

Eileen Riehman

Lance did an excellent job of helping us get quality beds in our price range. We feel we got a great deal and look forward to having comfortable beds coming soon!!

David Ogburn

Malik was great. Very knowledgeable and easy to work with. This is the only place we go to purchase mattresses. Thanks Malik!

Bex Langstaff

Lance was great and a pleasure to work with! He was friendly & knowledgable. He helped me find an excellent mattress & helped provide me with savings. Overall a great experience!

d bax

Ended up getting a better deal than what I went in expecting. Taylor asked what I needed, found it and even helped me toss it in the truck. In and out with a great new mattress in under 10 minutes!

Vicky Townsend

I worked with a gentleman by the name of Justin, and he was super super helpful. I’m looking forward to my new mattress!

Neil Cohen

. Just finished purchasing a new mattress and after several other stops I found these guys to be friendly accommodating not too pushy. Who do back there again if I needed another one

Jennifer Frabitore

Tyler enthusiastically worked with us. He asked all the questions to help fit our needs. Choosing a good mattress was easy and fast.

Megan Bailey

We had a great and easy experience ordering a mattress over the phone. Tyler was very helpful and went out of his way to try to save us money! Thank you!

Andrew Rabb

Excellent service! Kylan Margita made the process so easy he was fantastic! He explained everything so I was clear on what I was buying. I would recommend him anytime!

Betsy Puckett

Devin is the man! My husband and I left knowing we had made the best decision and had purchased the best mattress for the best price. I would highly recommend them for their knowledge of their product, professionalism and sincere desire to promote good sleep health.

Jennifer Goodier

Lance was so incredibly helpful and knowledgeable! It took me a long time to make a decision and he was patient with me. I bought 2 beds! I definently will shop there for my next beds.

Ashley Gregory

Great and easy experience purchasing a new, well needed mattress. Safe measures with covid and knowledgeable recommendations between different mattress brands. Highly recommend!

Daniel Earle

Malik is a kind, informative, and excellent salesperson. Give that man a raise please! He made our experience at Mattress Firm truly great.

Beth Stuven

Lance was super nice and patient. I checked many mattress until I found the perfect one for me. Lance answered all my questions , and even better, he helped me to stay within my budget. He's the man to see!

LeElaine Comer

Lance was extremely helpful and patient. He answered 1000 questions from us. I would highly recommend the store. We are very excited about our new bed!

Kasie Caswell

Just to preface, this is the first time I have bought a new mattress before.... I looked up what I wanted online but the store didn't have it. The staff were able to help me find something in my budget that I could take home today. it wasn't super fast, and took a little longer than I expected but the mattress is very comfortable. Overall, I am satisfied with my purchase.

Sydnor Thompson

My wife and I thoroughly enjoyed our shopping experience. Testing in store was definitely the way to go. Tyler was highly knowledgeable and a joy to work with.

MikeyBuilds 8

Amazing service. Lance was very kind and helpful. He made sure we got the bed we needed. I'll be back for all mattress purchases from now on.

Cynthia Shawamreh

Lance and Tyler really did a great job for us. We got an excellent product for a fair price with outstanding customer service. I definitely recommend this store.

Angela Metcalf

Teresa Shaw was our sales person, she was very nice to give us all the information we needed , which allowed us to return the next day and feel good about our decision about our new bed, thank you!

Paige Muma

Had a very pleasant experience finding the perfect mattress! Malik was very helpful and made sure I knew everything I needed to in order to make the best decision for myself. I highly recommend this location.

Daniel Ballard

Lance is your guy! Been struggling with some lower back issues, so I had tons of questions. He was patient, and did everything he absolutely could to make sure I was able to make the most educated decision for my needs and my budget. I’m very grateful.

Jeannie Blackwelder

This is the second time I have purchased a bed from Mattress Firm. I returned because my first bed is amazing and second is the great customer service I received on both visits. I would highly recommend

Stephen and Jessica Perhac and Fisher

Lance did a great job helping us find the right mattress. And we also got to see his musical talent. We asked him to play his guitar for us and he serenaded us with some great songs!

Tara Davis

The service person at the location was excellent, however their delivery people are unprofessional, late and have no concern for delicate items. Rent a truck and move the mattress yourself if you want to buy. An update on this, changed rating to 4 stars as the company did refund the delivery charge.

Jennifer Phillips

Lance and Tim were very knowledgeable and made our mattress purchase easier than we could have imagined! I would definitely recommend this store!!

Jennifer Goforth

Devin was great! He helped us find the perfect mattress to suit our needs. We would definitely recommend mattress Firm and Devin to others.

Tayria Ward

Ryan helped me right away to locate what I was looking for at another site and helped me figure out the schedule for delivery vs pick-up since I need it soon. He explained everything to me in detail with kindness and helpfulness. I really appreciated his help.

B L

Justin made my selection quick and easy

Michael Fredericks

MattressFIRM at 825 Merrimon Avenue in North Asheville was our first stop, and we were so impressed with Tim Bumgarner's knowledge and guidance that we purchased a superb mattress with an adjustable base with which we are thoroughly delighted. Many thanks, Tim!

Ryan Donley

Very great service, Ryan showed me lots of options and a setup catered exactly to me

Curtis Goforth

Devin was wonderful, knowledgeable, and considerate. He helped us find the perfect mattress for our needs. I’d recommend this store to anyone.

Daniel Hall

I don’t remember the name of the person who assisted me, but I think it started with a K? He was great! Fast, friendly, and informative. I’m sorry I don’t remember his name. Fantastic service!

Cassey Hughes

We had a great experience this evening at mattress firm. Joey listened to what we wanted and helped make sure we got a great price. Ask for him!!

Carol Brill

Lance is very knowlegable about the products shown in the store. He answered all of my questions and I feel I was well treated. The warranties and allowances are good! Recommend this store

Brian Irish

Taylor was great! She took the time to explain and understand what we were looking for and what budget we needed to stay at. What an asset to the company!

Jan Braun

We arrived totally ignorant of what is now available in beds. Lance was excellent at translating our needs into the mattress and mobile frame we bought. Thank you.

Jenn Ritz

Kyle and Rudy were super helpful! I came in looking for a clearance mattress Hey they helped me find something better for my back and within my price range! They were awesome!

Suzanne Baldwin - BPS

Salesmen were all extremely helpful, friendly and knowledgeable (had 3 interactions, both in person and phone).

Chloe Donley

Great experience. I loved that they were not pushy about selling us our first mattress. Lance was super helpful. Thanks!

Brian Oliver

Buying a mattress just got fun. Lance is great, we're very happy with our experience overall.

Jack Urner

They gave me a great deal on a mattress, very friendly, and had a quick and easy process.

Chris DeRonne

Lance was very kind and accommodating. He helped me really find the best mattress for my money!

Janice Griesemer

Eric at the Merrimon store was very helpful in both choosing the right mattress for our needs as well as handling the order and delivery arrangements!

Susan Malter

Sales person was very accommodating and willing to help me work within my price range. He was creative in finding a solution for my need.

Tyrell Elmore

Geoff was great, very helpful and my fiancé and I give him 5 stars.

Jayden Freeman

Loved the customer service geoff was awesome! Stayed in my price range gave me options and made sure I tried out my options.

Jeremy Mace

The guys working we’re very friendly and helpful. It was an easy process! They had great deals going on as well.

Dave & Blair Lofland

Ryan was extremely helpful in helping us find two mattresses a vacation home. Great experience.

Tracy Hamilton

Lance is extremely knowledgeable and was a real pleasure to work with to find just the perfect mattress Great guy!! Thanks!

Heather Contreras

Excellent and fast service. I was in and out in no time with a fabulous deal on a great quality bed. Please visit them. Very highly recommend

Mamie Amin

Donald is so helpful and wonderful! Highly recommend this store.

Maureen Falgiano

Excellent service and exceptional knowledge of all products . Would highly recommend Mattress Firm and especially Stacy!

Jeanne Hughes

My experience here was awesome and the salesman was very knowledge about what we need for our health problems. Tim Bungarner was very friendly and accomadating to myself and my husband come here first say time money and be treated great!!!

MT Construction, Inc. WNC

Very good experience. Knowledgeable sales person. Did not feel pressured. Would recommend this store to friends and family or anyone desiring to purchase a new mattress.

Karri Mckinnish

Lance was very knowledgeable and helpful! The process of getting a mattress was made easy and quick!

Christina Jermon

I was dreading this process, but Lance was knowledgeable, friendly, and made this such a pleasuarable experience. I would recommend this store to anyone in the market for a mattress!

Carly Fitzgerald

Great experience. Malik was awesome and has great tempur pedic knowledge

Kat W

Lance was great. Very knowledgeable. Helped us find a quality bed for a good price.

Julie Whatmore

Andrew was very helpful with our purchase and very pleasant to work with.

Gael Perry

Tim was super helpful and relaxed in his presentation. Like mattress firms cooperate values. Will be buying our next bed here with Tim

Daun Lee

The staff at the Merrimon Ave. location were very nice. Tyler helped me with my purchase. He was knowledgeable and made the process very easy.

Sharyn Attar

Stacy was very helpful and was able to help with everything we needed! I am also very happy with the free and speedy delivery offered as well!

natalie franks

Great service from all employees I encountered. Norm helped me extensively and was extremely patient with me. I really appreciate kind service!

Rebecca Johnson

Mattress firm always does me right! Have tried other stores but prices and quality not as good. Lance Kurland was great today! Thx

Ashley Jones

Lance was wonderful. He helped us find the perfect mattress in our price range! Go see him!

Justin Wade

A very pleasant experience, salesman was extremely helpful made us feel comfortable with our purchase. Very happy with th customers met service and purchase

Lee Dyer

Lance was awesome! great service nice people friendly and informative and quick and efficient. might come back just to hang out ;)

Ian Duvall

They were great and made our visit super easy! very friendly people, I will be back again soon and enjoyed working with Eric!

Marty Ingle

Lance is very professional, helpful, and sincere. I would highly recommend mattress firm north Asheville.

Tucker Young

Store is fantastic. The manager Devin, is fantastic. Got me a bed at a competitive price as well as threw in everything I needed at an affordable price. I couldn't reccomend this place more!

Neysha Benitez

The experience was very good and sales person, Lance E Kurland was very helpful and he knows about the product that he’s selling thanks for all the help Lance E Kurland.

Esther Cartwright

Very pleasant mattress buying experience. Very helpful and knowledgeable staff

Lora Freeman

It was a good experience except they were supposed to pick up my old mattress and box springs but the salesman didn’t notate it in the system however when I called they had someone come pick It up.

Miss Ediana

April was amazing!! The worst part is that I came in too late in the day and now I have to wait TWO MORE NIGHTS until I get my new mattress!! Ahh!! I can’t wait for a good nights sleep!

Roger Cordell

Great service, no pressure. Lance helped us find the perfect bed. Wonderful experience.

Robert Iorio

Joe, our salesman was polite, friendly and knowledgeable. Highly recommend him. Great experience.

Lori Raney

Justin was knowledgeable and friendly

Jennifer Peek

Wonderful staff. Jeff the salesman was very informative of the product and eager to answer all questions.

Shylene Jarrell

Even though I just needed pillows this trip, Lance was very professional and helpful. Store is in great location.

Kat Naslas

Lance was patient and helped me choose the best mattress for my needs!

Lisa Wilcox

Very friendly and knowledgeable. We were not pressured into the most expensive mattress

Dana Smith

Lance took the time to help me pick out the mattress that best suited me. He was a great help! Thanks Lance!!

Amy Gray

Great service, products, and prices. Tim was very knowledgeable and helped us find the right bed for us at the right price.

Celeste Godina

Great service, lance was very helpful and my husband and I came out very please with the mattress and customer service.

billy olander

Rudy is the best. Very patient, very respectful, great getting the payment or price you need. Great guy. SHOP HERE!!!

Sarah Margolis

Salesguy, Geoff goes above and beyond. He truly knows his craft.

Rhonda Egerton

Ralphiel was super helpful with our selection process... the store was clean, friendly staff and fair prices for a quality product.

Mary Love

Excellent service and good selection

Jared Fleming

Lance was fantastic! He even played us a lullaby on his guitar. I’d buy another mattress here.

Coleen Coble

Tim was very helpful and knowledgeable. Offered me a great price for 2 mattresses.

michael procopio

Lance got us a great deal and hooked us up with what we needed in our price range!

Ron Gough

Salesman was extra nice, very knowledgeable and didn't try to sell, just guide me to what I neede

Chad Murden

Lance was extremely friendly and helpful!!! I recommend this store to ANYONe who needs a new bed!

Blake Weinstein

Joseph was top notch. Very helpful and friendly, don't shop anywhere else.

Maggie LeSueur

Friendly and helpful service for our first mattress buying experience!

J Montgomery

Very nice, pleasant, efficient. Salesman was excellent!!!!

Ben Puckett

Devin is the man. See Devin. He was just great. I would recommend anyone looking for a new bed to go see him.

Kevin Zimmerman

Walked me thru different options. Understood that I was working on a tight budget. Gave me a "welcome to the neighborhood" discount. Very friendly.

Chloe Kitchens

Devon was a very polite and very lovely salesman. 10/10 would recommend.

Laura G

We found exactly what we were looking for at a great price. The customer service was awesome.

Eddie Griffith

Good service and advice, purchased two mattresses from this store and very satisfied.

brad depew

Great experience. Very helpful, offered lowest price in Asheville after driving around all day.

Catherine Cordell

Lance helped my mother in law find the perfect mattress.

John Anderson

Lance was very helpful and we are looking forward to a great nights sleep!

Kaela Stilwill

Lance was very helpful with our mattress purchase!

Dan Welch

Matt was very helpful and we are extremely happy with our purchase!

Michael Mignone

Malik and Stacy were great.very helpful

Kavita Dhara

Excellent customer service, patient and very knowledgeable! It made the process pleasurable!

Charles Shaver

Had a great experience with Nicholas and Mike they are very helpful and so professional at the door.

John Warner

Really helpful staff was essential in my making a decision in 20 minutes.

Colin Hunt

Good service, eager to please. Price matching plus 10% off. Overall good experience.

julie ann doherty

John was very knowledgeable and helpful. Very pleasant experience ... would shop there again!

Benjamin Glicken

Great service! There’s great mattresses at great prices!

Anne Heath

Very good service and salesman was very helpful. I am very happy with my purchase.

Mary Riddle

They were wonderful. Very happy with the delivery as well

Bridgette Daniels

TIM WAS VERY KNOWABLE AND FRIENDLY. HE HELPED ME GET FINANCING TO GET MY BED AND I WOULD RECOMMEND PEOPLE TO COME SEE HIM.

Jacob Adams (what'sinsidemyhead)

Devin and nick were great. Finding a new bed was so easy.

Alaina Doll

Super helpful, worked to get me the best prices and deals!!

Lance Dawson

It was nice our salesmen was amazing and kind

Tracy Cormier

Tim Baumgartner. Awesome service. Very informative and patient. Will recommend!

laslajas juanlucas

The salesman was very helpful. The shopping was a great experience.

Betty Brice

The lady i spoke with she was very kind and my visit pleasant.

Brittney Whitworth

Great customer service and quick delivery. Highly recommend.

Greg Angelo

Wonderful experience working with Lance K. Happy customers!

Dietra Garden

Super nice sales person. No pressure, no stress.

Zach Shupe

Great customer service

Shirley Miller

So helpful and informative!!

Chris Campassi

Very nice and helpful staff. Good deals. Would recommend.

Dan Kusiani

Honest, easy to get along with, and helpful. Would 100% go back again

Tiffany Wimberly

Makayla was fantastic great buying experience

Grady Varner

Very friendly, helpful and patient. Thank you very much!

Terry Cronin

Excellent service and information; great deal. Professionally done.

Kelly Banner

Friendly salesman Lance helped us navigate the mattress world!

reba vail

Tyler and Rudy are great! Had a great experience!

Jackie Craig

Tyler was very helpful, friendly and knowledgeable.

Katherine

Very helpful and gave us a great deal!

Kenneth Roberts

Best and nicest salesmen I have ever felt with.

Kiffin Garrison

Great products and service they stand behind what they sell

Kevin Price

Very professional and informative service

Cynthia Baker

Very helpful an met my need !

Sherry Blakely

Great purchase, great customer service!

janie dillon

Can't wait for our new beds

Tiara Blair

Very helpful. Nice price!

Missy Sullivan

Super helpful! Great service!

Colden Stefanisko

Super friendly and helpful staff

Hy Wilson

Excellent service...Tim is great

Joe Swiger

Very helpful and prompt service

wesley davis

Great place to buy a mattress

Cheryl eugenia

Great service and quick

Susan Reeder

Very informative and nice.

Jen Stephens

Jordan was awesome!

Amanda Holley-Crews

Tyler helped us

Cathy Coomer

It was great service

Kelly Angulo

He was the best!!!

Pamela Price

Awesome service

Joy Hensley

Good sales

Michelle Mathis

Great service

J Stevens

mediocre prices

Dianne Davis

Salesman was very friendly and knowledgeable. He took good care if us even though he was alone and had other customers come in.

Larry Ball

John was a great person to do business with

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