Reviews of Elements Massage. (Massage Therapist) in Louisville (Kentucky).

Elements Massage

218 Reviews

105 Comments

Massage therapist

Massage therapist

1301 Herr Ln, Louisville, KY 40222, United States

Description

Information of Elements Massage, Massage therapist in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Elements Massage

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Reviews of Elements Massage

Tracy Bowles

The staff is very helpful and considerate of my busy schedule. Heather is a wonderful therapist and truly cares about your wants and needs as well as taking into consideration any health issues that can be irritated with massage. She even checked in on me that evening and the following day.

Michael Kirk

Elements Massage is on point all around. As a member for over 1 year I can say that every interaction has surpassed my expectations. Ty has been absolutely amazing! I have recommended this business to multiple people with wonderful feedback.

Ashley Bonno

The waiting area is pleasant and welcoming. The massage rooms weren't the best. They were clean and the lighting was ok, but it wasn't the most relaxing environment. I would have expected hot towels and scented lotions or oils, but the massage was pretty basic considering the price. My massage therapist did an excellent job, so I can't knock them there.

Jessica C.

I love Elements! The staff is always friendly and helpful, and go out of their way to help you get scheduled. I especially like that they are able to communicate with me by text when needed (as opposed to phone call). I have been seeing Bedina since 2018 and I never go anywhere else (unless I am traveling, and even then it is never the same!) Massage is an essential part of overall health and wellbeing and I encourage everyone to try Elements to see what benefits your body and mind can reap!

Kaitlin Aroh

This was my first visit. Highly impressed. I called at 4:30 and they said they were booked tonight. With in 10 min the receptionist called me back and said there was a cancellation and could get me in tonight at 6:30 for an hour massage. I was seen by Marty. He did a phenomenal job. He did light to medium pressure. I highly recommend Marty and Elements Massage. Thank you soo much. I will be back.

Diana Stewart

Graig is an amazing massage therapist! I came limping on one leg, and was able to function afterwards ( same day) for several hours on my feet!

Gail Harris

Thank you Dan for a healing and wonderful massage. See you next month. ☺️

Audrey Rubino

Literally every person I encounter at Elements Massage is kind, helpful, and seems to really enjoy their job. The people at the front desk always greet me genuinely, answer all of my random questions, and make sure I know what's going on. The customer service is out of this world. The massages are perfect and I love how they try to match you with a massage therapist that gives pressure that aligns with your expectations! I love this place!

HipHopOttomiss

Kathryn was amazing! She made the entire session comfortable and relaxing, and was also very informative and helpful while discussing massage techniques/preferences. I will absolutely get back to see Kathryn again as soon as I possibly can, and would highly recommend her, as well as the entire Elements experience to others.

Sarah Peyton

Everyone was welcoming and genuinely cared about my comfort and needs. Jenny was amazing and incredibly sweet. She ran me through the ins and outs of a prenatal massage, as it was my first one, before we got started and checked in with me throughout the massage to make sure I was comfortable and relaxed. I made a second appointment before leaving and would definitely recommend Jenny to anyone looking for a prenatal massage.

Lauren Pierce

I had the most amazing experience! Gretchen is undoubtedly the best of the best. She has the most profound ability of being intuitive to her clients' body and knowing exactly what kind of pressure, placement, and style of massage their body needs. She's very thorough, extremely pleasant, and over all it was hands down the best massage I've ever had. I highly, HIGHLY recommend her to anyone who suffers from arthritis, autoimmune diseases, plantar fasciitis, or just general aches and pains. For the last 6-8 mo I've been progressively suffering from plantar fasciitis and in one 60 min session, she was able to "work it out" and for the first time since my PF began, I had 100% relief. Seriously, 100% relief and she also showed me how to do different stretches to maintain that relief. This might be overkill but im being serious. My first massage was so unbelievably amazing, i booked a second 60 min massage for the very next day. She is literally a miracle worker. Thank you Gretchen and the staff at Elements Massage! I'll definitely be back soon and tell anyone and everyone I can to check y'all out and to see for themselves just how phenomenal y'all are. Thank, thank, THANK YOU. ❤️

Lisa Thompson

Gretchen is the best massage therapist I have ever had!

Michalah Hopper

Before having my first massage, they called to set my appointment up and make sure they matched me with the best person for my needs. I love Gretchen! I also joined the Wellness program and have been going once a month and have found it to be so beneficial to my physical and mental health.

Jeff Leatherman

Relaxed comfortable waiting room, and helpful and friendly staff. The masseuse was great! Gretchen had great strength in her hands and she frequently asked for feedback about the pressure she was applying. I felt the confidence in her touch which gave me confidence in her competence. That's a lot of "Cs" in one sentence. I also appreciate the way my privacy was respected regarding when I was undressing and redressing. This had been a concern prior to my appointment, but Element's procedure for this ensured that I was minimally uncomfortable and not embarrassed at all.

Courtney Embry

I had my first prenatal massage today with Bridget. She was great and worked with me before the massage to figure out exactly what I wanted done. It’s something that I could have never seen myself doing before I was in the room getting it done, but I’m so glad I did it. The entire experience was so great, from walking in and getting paperwork filled out to leaving after the best massage I’ve ever received. I’ll be coming back for sure!

LG WilsonGraf

Fantastic place! I’ve been coming here for years. They have really adhered to the safety protocols for COVID without missing a beat. Everyone is friendly and they really find the best therapist for your needs. If you need a massage, look no further than here.

Stephanie Rouse Cantrell

I have been here twice now and both times have been very pleasant and relaxing. The first time was for a prenatal massage and the therapist explained how she would be working around my belly (I was about 34weeks). Then I recently went back and had a different therapist, who took time to talk to me about the lotion she would use, as I am breastfeeding and I had heard you shouldn't use essential oils. Upon arrival, there is minimal waiting in the lobby, not a ton of people in and out so it was very relaxing. I will definitely be returning!

Nikki Bell

I love Elements Massage! I highly recommend the prenatal massage from Allison. She knows how to take great care of you during your pregnancy. The staff are great and very knowledgeable. I highly recommend Elements massage to anyone that needs prenatal, deep tissue, or any kind of massage. I even got my husband to go and he enjoys it as well!!

DirectedByElias

I loved Elements Massage. I got a massage from Ty who focused on exactly what I wanted and I left feeling absolutely a lot better from when I came in. I've already subscribed to come in at least once a month. Thank you so much elements massage You all rock! 💆🏻 …

Denny Bruce

A nice comfortable studio with really terrific staff. My session with Jacob was great. I’m looking forward to using the Elements Wellness Program in 2022.

NoAverageJo Marcus

I’m new to Louisville and after giving birth to my daughter in April, I needed some time out and some stress relief, and that is certainly what I got! Stephanie is a top notch massage therapist! She made sure that I was receiving the exact massage that I wanted and it was evident throughout that she knew exactly what she was doing! The only reason why I wouldn’t recommend her and Elements to anybody is the fear of not being able to get an appointment for myself after people discovered this absolute gem!

Tricia Steen

Everyone was super nice! The masseuse was very attentive to my aches and pains. Very polite and considerate when asking if the pressure was ok etc. He gave me exercises to do afterwards (to alleviate the pain I was having) and spent time showing me how to do each one. I was only in town for the holiday, but if I lived in Louisville, I would definitely be a regular!!

Bradley Vance

Very relaxing and enjoyable environment. Felt very comfortable and relaxed. This was my very first professional massage so was a little unsure going in, but the therapist and reception desk made me feel very welcoming. As for the services, they were exceptional!

karyn page

The level of training the therapist/ masseuse have here is evident . Always professional and friendly . Honestly ,I never thought to much of massage . Then I pulled my back several years ago and became a convert!! I look forward to my monthly appointment ! Great place and people.

Katrina Moore

Disappointed in their appointment reservation system, which led to less than ideal massage experience. My husband called the Herr lane location to make an appointment for me for my birthday. He was instructed to go online and do the form. After completing the online form, he received an email that said "confirmation" in the subject line and "Elements Massage Louisville East" in the signature. The email instructed him to call the Louisville East number to provide more information on what type of massage I was looking for. He called the number and finalized details. Over a month later when it's time for my appointment I show up to the Louisville East location and am told they don't have a reservation for me, that I had been scheduled at Middletown. I explain that I have the confirmation email saying Louisville East. They told me that's just the email confirming that my husband completed the online form and that for whatever reason my appointment was made for Middletown. They explained that Middletown would have called or texted two days prior to the appointment to confirm and ask Covid questions. My husband did not receive a call and did not have any voicemail from Elements (and why would they call and not leave a message if they're asking covid symptoms presumably?). Whether or not he was told on the phone that the appointment was being made at Middletown at the time of booking, he received no confirmation or reminder of that being the case. Fast forward to me standing at the desk at Louisville East: they call Middletown and ask if they can accommodate me a little later since it would take me time to drive over there. They said yes if I left now I could make it on time and they'd give me my full time. My massage and the therapist were great, but I only received a 60 minute massage (I watched the time knowing this might happen). Three stars because it just sucks when it's customer service that brings overall quality down. Especially when the therapists are working their butts off to make a dollar. Didn't help that I got the typical "well, our locations are run by different managers so I don't know how they do things over there" when I was literally trying to figure out what the hell happened with the reservation and non-existent/misleading confirmation information that was given.

Ericha Winters

The reception staff are very friendly! Katherine is great! The sheets and blankets in the rooms are amazing! I'd love to have those sheets and blankets on my bed! The atmosphere is beautiful, relaxing and soothing. I look forward to my experience here every time!

Matt Isaacs

I was able to get a same day appt at a time when I had really pulled something bad in my back. 1 hour later and I walked out feeling a huge improvement that continued for the next day or two until I was back to normal. Something worth mentioning, most places and one big brand that I can't stand to use offer "1hr" but in reality is closer to 45min with all the talking and changing etc.. Elements is a true 60min on the table so plan to be at the location for closer to 70-75min. That alone would have me coming back, but with the addition of the great therapy I will be back for sure.

Justin Schwarz

Jacob is amazing! So intune with the body. Best massage I've ever had, & I've had a few. Made me 100% comfortable. I had some trepidation about a male masseuse, not anymore. I can't say enough about him, you won't be disappointed. From the desk, to the bathroom everything was on point.

Jessie Fife

It was a great massage! He does a wonderful deep tissue that really relieves stress. I have been to a few masseuses that are just too soft and feels like they are just rubbing in lotion. I love his style and will be back.

Megan Cooper Bibelhauser

I love Elements Massage! Their therapists are wildly talented - I haven't been to the same therapist twice, for no reason other than my own availability, but each of them provided an equally amazing experience. I don't even know how I would pick between them if I had to choose. Every time I'm at the studio the staff is helpful, courteous, and all will go above and beyond to make sure you are well taken care of. On my last visit it was raining, so one of the front desk staff members offered to walk me to my car with an umbrella because I didn't have one. For me, that says it all. Love this place and will be a customer for life.

Danielle Leasor

Abby is absolutely incredible. She's helped me so much throughout my treatment to alleviate constant pain I carry in my neck and back. I really can't say enough about her performance and professionalism. She knows exactly where to massage and the perfect amount of pressure to give. I also really enjoy being greater by the front staff and Keith. They are always so warm and welcoming.

Windy Woods

This was my first professional massage. I had the 2 hour massage with Ty. It was wonderful. Very relaxing and he really helped work out some problem areas in my back. He's amazing!!!

Tua Gravatte

Staff is knowledgeable, polite, and seems genuinely concerned about your comfort.i had 70 minute deep tissue massage and left feeling relief from muscle tightness. Their membership plan gives a good discount on massage services and you can share plan with one other person.

Kathleen Smith

This was the first time I felt my muscle knots improve after just 1 session. I carry my stress/anxiety in my shoulders and neck (who doesn't) and Ty did a fantastic job of alleviating that tension. The pain completely dissipated within the day. I have had massages in the past, but I have NEVER had such immediate results. If you're looking for pain relief, give Ty a visit. I will come again!

John Molinari

I tried several places in Louisville, and Elements is definitely the best. I get a deep massage that is excellent.

Aimee Jewell

When I came into the door, the employees knew my name and welcomed me to the facility with smiling faces. The massage was the best of my life, and I felt calm and relaxed throughout the entire experience. I cannot recommend Elements Massage enough!

Korie Acord

Fantastic experience, very quiet and great hours (even weekends!!) As a dentist I always have tight muscles in my neck & shoulders. Gabe is the best at getting them back to normal. Highly recommend!

Jeneen

I love this place, the staff is very professional, friendly, place always clean and the atmosphere is great. I do not like deep massages, cause am a delicate peach, so everytime I come they do what I want. I recommend this place everytime.

Adam Slafkes

Awesome first experience. The staff is super nice and always offering something. The massage was on point, Cheyenne did an amazing job. Kudos. Will be there again.

Andrew Polcaster

The massage room was extremely comfortable, and Chastity, (Westport location), helped me feel very relaxed, even though I hadn't had a professional massage in almost a decade. Great service at the front desk too! Thanks!

Julie Diehl

I love Elements Massage and have been a client for years! The atmosphere is serene and beautiful and I feel that my massage therapist does an excellent job every time. I couldn't live without this service!!

Juan Luis Orozco Gomez

- hospitality sums it up - professional attentiveness by reception staff as well as by therapists - The therapist who treats me is always aware of what he has worked on in previous appointments re: work on a given knee or ankle, aware of where I carry my stress, etc. He also offers suggestions about changing up the routine a bit. - Professional connectedness - quiet respected - cleanliness

Iris Wilbur

Great customer service. Quick responses. Great web platform to book appointments. Facilities are clean and welcoming.

Angela Carraro

Jenny was so patient and helpful and made my experience amazing! Everyone is welcoming and warm and friendly. I was impressed and have subscribed to a monthly massage.

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C. B.

First time I’ve ever had a male give me a massage. No complaints, he was very professional and made sure I didn’t feel uncomfortable.

Gord Pageau

Polite and prompt service when calling in or at the desk in person. Massage Therapists are AWESOME at what they do. In the 6 years i've been a customer, haven't had a single one i wouldn't recommend.

Lana Jo Weibel

I had a deep tissue massage for Jay, she was nice, explained everything I had questions about, chill music, great conversationalist, she was amazing!! Smart location, friendly staff, super service... defiantly coming back regularly!!

Baly B McGill

Would absolutely recommend Jacob. He has a wonderfully calm and positive demeanor. All the receptionists I’ve met have been very nice too.

Rachel Dunseith

Jaye is awesome! I went to her when I was pregnant and still go to her postpartum! Everyone is always super friendly and super helpful! Thank you all!

Molly McMahan

This is my favorite location. The staff and massage therapists are friendly, personable and knowledgeable. Clients needs and goals are listened to and respected-therapists are well matched with clients.

Alex Lipinski

Very professional service. I am a regular here because the massages are always wonderful (ask for Jenny), the staff are friendly and acomidating, the prices are great, and the atmosphere is very relaxing.

Shelly Huff

I was a Massage Envy client previous to Elements and I appreciate the difference for the time you receive. With Elements you get the full time you pay for. So an hour is an hour of massage vs. 40 - 45 previously.

Jo Anne Kusudo

The 3 different providers I have had have been excellent! I also like the heated table. The receptionists are also very courteous; the office seems very well organized!

Richard Appel

Had a great first massage with Jennifer, I felt very relaxed the rest of the day and would definitely recommend her.

Kathleen Ronay

The entry area is quiet and calming and has chocolate!! Jennifer is helping me improve my health as well as providing a relaxing experience.

Jeff Gumer

I recommend the hot stones massage from Marty, Monthly!

Sarah Sturgill

Awesome place, they made me comfortable and so relaxed afterwards!

Sarah Akrong

Bedena is absolutely wonderful!! For the first time in 6 months I am pain free

mary li

My regular therapist is great . I just can't stand being forced to listen to music when I would rather have no interference when I am massaged.

Joanna Adams

My 1st time there. Great experience from the reception to the massage therapist to exiting. 5 Stars! 💕 …

Moon Ki

Parker was my professional. I indicated my problem areas and he instinctively honed in with precise, gentle pressure and instruction for modifying habits to maintain pain free movement.

Brittany Pittman

Tony is fabulous! My legs were very tight and felt so much better after I left. Thanks Elements Team!

Marge Kubala

Staff was very professional; environment very clean. Jacob gave me an amazing massage!

Christy Jackman

Beautiful place, professional and talented therapists. Allison does a great deep tissue massage!

Melinda Simpson

Great therapists that are highly skilled and very professional, friendly and helpful receptionists, and a relaxing atmosphere, over all

Biz Ethridge

I love that they are open 7 days, makes it really easy to schedule! Nina and Emily are two of my favorites!

Tina Koch

Had a great massage and experience at Elements Massage. Would highly recommend.

Annabelle Remond

Amazing staff and service! Has helped me through pain and pregnancy over the years! Couldn’t ask for better service!

Sync

Jacob is the best!

Zach Storer

Excellent service with every appointment. Friendly and relaxing environment. Highly recommend.

Maurice Williamson

Jordan was great, made me feel like a new person.

Melissa Tyrrell

From the moment I walked in the door I was treated so kindly. Everyone I encountered was wonderful.

Kelly Cundiff

Jennifer talked to me about what I wanted and customized my massage to my needs!

Raja R

This is by far the best place in louisville to get your massages.

Jonnyred1950

Have never had a bad experience here. Simply the best.

William Miller

Excellent service. Very professional

Paul Whitfield

Very nice environment and excellent massage therapists.

Doug Yeager

Olivia did a great job, taking her time where it was needed

Jon weiner

Great service and excellent and professional massage!

crochetcpa

A wonderful experience, very professional staff and exceptionally clean facility!!

Beth Haendiges

Great service, professional. And convenient hours for me.

Julie Sandman

I always have a wonderful experience at Elements.

Andy Graham

great experience again-still great and well worth the price.

Tara McGraw

I absolutely love giving myself this luxury.

Corinna Coulter

Wow❣❣❣ you will feel great when you leave❣❣❣

Richard Wang

Great massage and staffs

Aimee Shabaan

Very friendly and personalized experience!

Katie Hunt

Always a wonderful experience!

Chris Cosme

Everyone was very kind and it was exactly what I needed.

Jessica Ricker

Very enjoyable experience.

Joan Tonini (Jet)

Awesome!

Adam Blake

Skilled and friendly staff

Bob Butter

Nice

Sara Merrifield

Terrific deep tissue massage

Carman Robinson

Excellent

David Fischer

My back is fixed!

Julie Diehl

Biz Breeland

Stephen Joest

Marium Faridi

RJ Bishop

Lyna Rutherford

Virginia Jones

Daniel Abboud

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