Reviews of Hand & Stone. (Massage Therapist) in Columbia (South Carolina).
Hand & Stone
702 Cross Hill Rd #440-C, Columbia, SC 29205, United States
Description
Information of Hand & Stone, Massage therapist in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Hand & Stone
Sunday
10 am–6 pm
Monday
9 am–10 pm
Tuesday
9 am–10 pm
Wednesday
9 am–10 pm
Thursday
9 am–10 pm
Friday
9 am–10 pm
Saturday
9 am–8 pm
Popular times
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Tuesday
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Reviews of Hand & Stone
I had a great experience at Hand & Stone. All of the staff were friendly, the atmosphere was clean and inviting, and the scheduling process was easy.
I received a massage from Krystal (spell check) and she was professional and timely. I received a very relaxing 1hr Swedish massage. She ensured that I was comfortable and that the pressure was to my liking throughout the session. She stretched my legs and neck, both which I'm grateful for.
My session didn't feel rushed and I received great service. I came in on the introductory rate of $69 for my session and will definitely be back, as I don't mind paying more for great service.
Janiya did my facial and did such a fantastic job! I upgraded my facial and I also got the hydrating mask. I highly recommend her and this place!
Absolutely loved my massage! The atmosphere and staff were amazing and very kind. Definitely recommend!
First time visiting this spa and I was very pleased with the friendly staff. The atmosphere is very calming and zen. Melinda took her time and made me feel very comfortable during my massage. I was relaxed and felt like she understood what areas needed her extra attention. I will definitely visit again!
This place has a great feel to it when you walk in. The customer service is great and super professional! My husband and I really love coming here.
Cynthia is my favorite massage therapist at this location. I been a member of Hand and Stone for almost 3 years, it has been one of my best investments.
Awesome experience from start to finish! Cynthia is extremely knowledgeable and does a GREAT job!!
I'm glad I went on a Monday. I'm so glad it was quiet, it was private and professional. The gentleman who did my massage was calm, and easy to be around. He made sure I was comfortable. I don't have many details about the massage because I went to sleep, he was that good and informative. I'm glad I did the 90 minutes. 60 would have been a tease! I will be back. Listen after his magical hands, you will need a nap..
Absolutely wonderful! Everyone was so nice and professional. I came In for a prenatal massage and facial and it was all so relaxing and I was Just astounded at the kindness everyone showed. It is also very clean and sanitary! Will be back!
I was a tad disappointed with my first visit at hand and stone. I was looking to make a switch from another popular massage chain. I had my first visit and received the one hour $60 massage. I felt slighted when the massage was over and it was a tad shy of 45 minutes. I know it’s only 15 minutes, but I feel you should not miss lead the customer. My
Current provider has ALWAYS been the full 60 minutes even with my previous membership discounted pricing. The masseuse was nice and I did enjoy her. I just felt it was rushed and I simply felt a little babomzled. I do not think I will be making the switch unfortunately.
The location was clean, staff were friendly, the massage I received was amazing. I will definitely be back and I recommend this location for anyone searching for a place to relax and be rejuvenated.
Took my teenager to get a teen facial and
aesthetician did an awesome job.
I had an appointment with Nicki (spelling?) and she was wonderful. Really excellent and relaxing massage in a nice atmosphere.
Belinda is a wonderful massage therapist and I highly recommend her, especially if you have chronic back pain. Can’t wait to schedule another appointment to come see her! The check in staff is also lovely and I’ve never had a bad experience at this location.
I look forward to my facial due to Megan's wonderful abilities to soothe and relax me during my appointment. I appreciate each step that is explained. She skillfully makes me feel comfortable, special, and deserving. She cares about my skin treatment and does great recommendations to improve it. I am grateful for her services because I feel so refreshed at completion.
Best message I ever received! William was outstanding. My only concern was the price. I was only able to get the message because I had a gift card. Otherwise, the services are kind of pricey.
The place is really nice. My massage therapist was nice as well but she basically just rubbed my back like my two year old. I like medium to deep pressure and explained that at the beginning but she basically said her pressure isn’t deep. It was too late to change. I regret spending the money.
I had an amazing prenatal massage for the first time. Laurie was great and very personable!!! She focused on my problem areas and made me feel great when I left!! I WILL be returning!!😁😁 …
Recently had a facial. Grace was amazing and very professional. It was easy to make an appointment, and they sent a follow up reminder for my appointment. I recommend them for facials and massages too.
I love a good massage and I recently tried a facial which was awesome. However, there’s a lot of turnover here which makes it hard when you get used to someone who can really work the knots out. For the best deals, join their monthly club.
This was my first time at a spa, as well as my friend, and it was exceptional. We did couples massages and they were AWESOME. They were clean careful and very very professional. We both Loved it and cant wait to go back. I highly recommend this place to all.
I had to change my massage therapist and I have been trying out a few places to find one I really like. I wish the atmosphere would have been more spa like instead of everyone waiting for you at the front, but I guess that is all because of COVID. Anyways, I will return. Plus, the membership is an awesome deal!
The atmosphere is amazing and so relaxing! Jeanna is a master at her craft. I literally had problems standing up for long periods of time and after one session with her there was a tremendous amount of improvement with my back pain and ability to stand up.
I loved the experience.
My LMT was amazing. Some how she knew exactly where to go to get the poison out of me. The Spa is clean and staff is very friendly and helpful.
EDIT: since posting this review the businesses has offered a replacement massage for my negative experience and did make it right. My subsequent experience was great! I appreciate a company who is willing to gaurantee satisfaction.
My massage therapist was very sporadic and fast moving with her technique, nothing I've ever experienced before during a massage. It felt like she was in a hurry. Rather than paying attention to steady pressure and altering techniques, she only used her fingertips in very fast motions. It was the least relaxing massage I've ever had. During the scalp massage, she just used one finger on each side of my head and moved around in circles. The best way I can describe it, is just odd. She didn't move around my scalp or down to the base of my neck at all. Hire trained people and follow up with performance! This was awful.
I had a facial there and it was amazing! Book one soon. Megan paid attention to detail, tailored the facial to my skin and made sure I was comfortable throughout the process. I’ll definitely go back.
The quality of the massage here is different, and the staff here is very friendly, but they talk a lot during the massage. Did not love the fact that every one does massage differently, it is hard to find someone that you love when they all have different massage routines. Also, they have an app that is a great system in theory, but working with it is a hassle because it locks you out, doesn't save your previous services (so that you know who has done your work in the past), and tech support is rarely available.
Very nice atmosphere, and my esthetician was very knowledgeable and kind.
I was lucky to get Dori for my massage and she understood that I wasn't there for relaxation--I needed help with some hip pain I was experiencing. She took the time to do a thorough assessment and gave me the help I needed. I will only see her, because so many massage therapists don't believe me when I say I can take more pressure. She is a rare find!
The front office staff is another thing--sometimes they know exactly how to help and sometimes it takes a while. The waiting area is too close to the reception area and not a very relaxing place--but that's not really my biggest consideration.
I have been 4 times so far, and each time has been excellent. Ursala is an amazing therapist, and I can't wait for my next massage! I would highly recommend Hand and Stone, and I believe it's a great value.
I had the best experience. Everyone was so nice and the atsophere was so peaceful. The massage was so awesome. I will definitely be back. I highly recommend.
Love this place! Front desk is always so nice and helpful. Megan Horton is one of the best estheticians I've ever been to! She really cares about her clients and their needs. Professional and kind!
This was my first massage not done by my mom (who's been a massage therapist my whole life), so I felt nervous to be massaged by a stranger who wasn't familiar with my previous injuries, etc. On top of that I'm 20 weeks pregnant and was having horrible sciatic nerve and hip pain so I was there on a particular mission to help relieve the pain I had. My therapist was Wendy and she did a superb job! I told her what was going on and she nailed it! I can walk again without shooting pain from my heel to back and felt so relaxed. I would highly recommend her and this establishment!
This has been my place for the past 2 months for monthly SelfCare Day!! The atmosphere, the massage therapist are awesome. They focus on the areas you need and they let you know where you have stress areas. I look forward to my SelfCare Day.
I treated myself here for my birthday and I must say I didn't make no mistake with that. I was late for my appt due to GPS error but they still managed to work us in and gave a little extra time. Delana is the bomb! She was very informative and made my environment comfortable... I will be returning!
Did a couple's massage for our anniversary. Kristen G. and Kat we're fantastic! Kristen could find the tension and massage it out, Kat was able to keep consistent pressure for a great deep tissue massage. The waiting room leaves something to be desired - but after that massage I couldn't care less!
Even knowing the areas I wanted to work on, it was still more of a "relaxation" massage. I don't think the monthly membership would be worth it for me. Nice and relaxing but I didn't feel it was really worth the $$$.
Megan does great facials ! I'm never disappointed when I'm there. Great massages as well, love their hours. Recommend to all !
Everyone was great from introductions, to the consultation to the water cup at the end. TJ was amazing. I feel like I’m floating on a cloud.
Therapist needs to focus more on your problem areas, especially if it was indicated on your paperwork and advised it to your therapist. Instead of advising longer times and more massages focus more on problem areas. My therapist didn't spend anytime on my problem areas.
Went for pain and relaxation as a first timer. After my massage and cold stone facial was done my pain and headache was gone and I remained relaxed for at least 4 days
I've been going to Hand and Stone for several months now and every staff member that I've experienced has been professional and very friendly. I am very pleased with the service and will definitely continue to go there!
I was super relaxed afterwards! The staff is very professional and friendly and the atmosphere is so soothing!
Great atmosphere and a very professional staff! This place makes you feel speacial the moment you walk in and the services offered are priced very well! Get the membership because it is so worth it!
Everytime it misses the mark. Like it's good service but could be better. Every time I leave and I'm not 100% satisfied but I remain a member because it's a pain to leave the membership.
The staff was courteous and kind. My mother had Nikki as her masseuse and loved her.
Me and my husband treated ourselfs to a couples massage for our 10 year anniversary. It was lovely. The staff was kind and awesome.
Bri is amazing! Very clean, relaxing. People are always friendly. I come at least once a month!
I enjoyed the warm tables and the message was excellent
Cynthia was absolutely out standing. I will be back!
Very pleasant staff nice clean spa and very attentive Masseuse
Amazing service from beginning to end. Everything was perfect including my massage therapist.
Friendly staff and had a wonderful massage. Will definitely go back!
Colton was so professional and very knowledgeable! I would recommend him to anyone!
Excellent spa! Courteous staff and strict social distancing guidelines.
Stephanie was great. She give an awesome deep tissue massage and works in breathing!
Awesome Staff & The massage was AMAZING !
Great atmosphere and relaxing.
They staff is the best. They are sweet. They truly make you feel welcome
I had a facial for the first time and Sarah was fantastic.
Omg I loved every moment of this massage experience
Princess relieves both my arthritis pain and discomfort from gardening too many hours! Thanks!
absolutely amazing
It was my first time and it was amazing
Relaxing atmosphere front desk very friendly and approachable. Masseuse was very responsive to what I wanted
So relaxing. I love this place. Great massages.
Great relaxing atmosphere and the staff was friendly
Great surprise Massage for my girl
Andina is the best! She has the best hands around.
As a member I like it, staff are reliable and friendly.
Very professional, kind and worth every penny.
Nice place and a good massage.
An excellent space and very professional. Highly recommend!
Everything at this place is wonderful! Price and customer service
Very relaxing! Definitely would recommend!
I always have a great experience at Hand and Stone.
Great people, great service.
Very professional and great massage therapist
The staff was very professional. From the minute you walk in.
Pretty decent place for a massage or facial.
My new favorite person is Lori
Excellent customer service and knowledgeable Associates
Always good
Had a great massage with Precious.
Wonderful place to let go of stress
Great massage for back
Great
Clean and very ni5
Terry was excellent !
Great!!!
Ashley was wonderful
Best place ever
Very helpful
Great experience
Great place.
Just Amazing!!!
Great massage
Unorganized.
Blown away isn’t even the word. I had a lot of apprehension as it was my first time, and everyone was very welcoming and educating from start to finish. Reception is amazing, and Terrell / TJ was equally amazing. He made me feel safe, secure, grounded, all the great things. He taught me the importance of breathing to truly enhance the experience of the massage, which was so important. Words can’t describe how great my experience was, and I CANNOT wait to go back. This absolutely has to be a frequent visit, as it was everything I didn’t know I needed today.