Reviews of Sure Lock & Key. (Locksmith) in St. Louis (Missouri).

Sure Lock & Key

142 Reviews

112 Comments

Locksmith

Locksmith

11019 Manchester Rd, St. Louis, MO 63122, United States

Description

Information of Sure Lock & Key, Locksmith in St. Louis (Missouri)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Sure Lock & Key

Reviews of Sure Lock & Key

Anne M.

I have an older car (2007) and my only key broke clean in half. I went to 6 different places trying to get a copy made, no one could do it. It took this place not even 15 minutes to make a new spare using my broken key, and they gave us instructions on how to link the key chip with my car, all at an amazing price. I can't thank them enough!!!!!

Tom Mueth

This place is the best locksmith in town. They got me serviced quickly and the technician was incredibly friendly. Not to mention their pricing was significantly better than other places I called for estimates. No brainer using them.

Yehuda Feigenbaum

Called after getting an outrageous quote to replace the thumb turn for my business door. Not only did the agent on the phone know exactly what I needed right away from my rough description, they quoted me both parts and labor up front. Tom was professional and fast, fixing everything before I could even meet with him as I was on the phone with an important vendor. The "competitive" quote I got elsewhere of $550 was blown away by the $115 I paid here. I would and will recommend this place to everyone I know.

Barbara Hansen

Staff at Sure Lock & Key were great…pinpointing the problem on a vintage door lock. Parts were replaced quickly and reasonably. Very happy!

Scott Boyle

Great, friendly fast service for walk in key fob replacement/programming. $300 less than dealer wanted. Absolutely recommend.

Meridith Moore

Very friendly and fast service. Kyle took care of making a backup fob for my SUV in no time flat!

Michael Budler

Friendly service and unmatched expertise in vintage lock repair/maintenance. I was easily able to call and schedule an appointment with Russ. He recognized the problem with my mortice locks in no time and made the necessary fixes all within 30 mins! Would gladly go to Sure Lock & Key for all relevant needs! Russ is awesome!

Dana Woodall

If your car key fob battery needs replaced and the screw is too tight for you to do it easily yourself, go to Sure Lock & Key without delay. I was shocked how inexpensive it was, and I wasted so much time and money trying to loosen that darn screw myself. I almost look forward to my next car key fob battery failure now.

Dee Dee W.

Great service! Every place I called was a mobile service and it wasn’t an emergency for me so I don’t need someone to come to me. This is the only brick and mortar that I found that could make a copy of key for my 05 Jeep. Will refer to others who don’t want a mobile service

James W

Fantastic customer service and product. This place saved me hundreds of dollars from my dealership. Kyle came out on a super cold day to where my truck was stuck and programmed a new key fob to my truck in 5 minutes. He was professional and kind. I am thankful for this business and will come back.

Katherine Amelunke

I accidentally locked myself out of my house on a cold morning. Even though their schedule was packed for the day, one of the guys diverted to my house on his way into the office. Thank you!

Alexander Howard

Sure Lock & Key fixed my broken automotive key fob and made a new key + fob assembly for me while I waited. Everything looks and functions exactly like the OEM parts but at 1/4 of the cost of the stealership. Call Sure Lock & Key before you go anywhere else - they are great!!

T Kurtz

Had a great experience today with Russ. I was locked out of my garage and had lost the only key. Russ took the extra time and patiently picked the Schlage door lock avoiding having to drill the lock. All with a great smile and laugh. Many thanks!

Thomas Derkos

Got two replacement car keys for half of what the dealership charged. Keys were done in a timely manner, the attendant helped program them, and the service was great. Strongly recommend.

Rebecca Wood

very efficient he explained in details all the options very polite he did a great job thanks

Allison Yu

Great customer service, best price and extremely helpful! Had to return a leased car and needed to get a new key fob made, they were several hundred dollars cheaper than the dealership and another locksmith place. They had my key fob shipped and cut within 24 hours.

Efrain Gonzalez

Robert helped me out today, was very informative, very professional. He also let me know he could arrive 1 hour early. They come to your location and it is quick and painless. Thanks so much Robert! YOU ROCK!

john gutraj

These guys are great. I had them cut and program a car key that I bought online (to save money). The dealer refused to do the work because I didn't buy their overpriced key and service. These guys did it cheaper and faster than the dealer anyway. I will definitely return next time I need car keys.

Dan Davison

Service was fast and professional. Daniel was in contact with me every step of the way making sure that I was informed of pricing and services offered. He showed up when he told me he would - I am very happy with his service.

Brian O'Shaughnessy

Great resource, I called with an issue I had with my automotive key. They were able to talk me through a simple process I could fix it over the phone with no charge! Then said if I had further issue I could bring it in for more direct assistance. I will definitely come back whenever I need any help. Very happy with my experience.

David T

Russ came out today and not only did he do a great job of fixing my door but he explained to me why it broke in the first place. Nice guy!! This is not the first time I have used them. They do a good job. Good company!!

Nicholas Taege

Russ came out to help me install a smart lock that I needed helping drilling in a new deadbolt. Russ was extremely personable, knowledgeable, helpful, and efficient. Another locksmith quoted me $400 for this service and Russ did it for a quarter of that. I can't recommend them highly enough.

Josh Young

The place to go! Turns out there are a lot of rip off locksmith in town, so I was relieved to find this place. Russ did a great job fixing bad work by other locksmiths and installed a new lock.

Georgia Kaye

I just moved into my new home, and reached out to a few different locksmiths about getting my locks re-eyed. Sure Lock & Key was by far the quickest to respond, most informative AND their estimate was much lower than other quotes I received. Russ just stopped by this morning to get the work done and he was fantastic! Not only was he cheery and personable, but he also went above and beyond to give me advice on how to get my door to stop sticking and even finishing out a garage wall! I would absolutely recommend these guys - high quality work at a reasonable price, and fantastic customer service. I actually wish I had more work for them to do!

Nicholas Lindley

Liked everything about this company. Russ showed up right on time, had a mask on, was personable, and went above and beyond what he was hired to do. At the end of his work I asked him what the fee was and couldn't believe it was only half what I assumed it'd be. I'd absolutely recommend this company.

Francis Talavera

Quick, helpful service. We buy a new house and wanted to rekey doors for security purposes. This company was recommended by a trusted friend. Arrived 10 minutes early at the said time. Polite and knowledgeable people. I didn’t hesitate to pay what I need to pay because of their quality work. Price was reasonable and contented about the result.

Ken Ladd

Wow, Sure Lock & Key had my factory Ram Fob in stock, programed it in 10 min's and had me on my way! Great service and Great price...

Jennifer Ray

After attempting to work with a locksmith closer to my home for a new car key/fob (he was never available...always said call me tomorrow, etc.) I was referred to Sure Lock & Key. Despite the fact that I had ordered a key with the wrong chip and Kyle would need to order the correct chip to use in my key, the process still only took 2 days from my initial contact. They are professional and quick - I did not get a lot of run around - just a quick assessment and solution to get me on the road again. Prices were MORE than fair. All in cost, I got 2 car key/fobs for about 50% of 1 key from the dealer!

Our VR Kids

Russ was great! Professional and knowledgeable! Thank you so much for coming on such short notice! We have had these doors “fixed” several times by a different company, and charged a fortune! Well they broke again and Russ fixed them in no time, and not nearly as expensive!!! Thank you!

Jeffrey

They are more than a locksmith and have a full store of lock and security related equipment for sale. The staff were friendly. This was the only business that was able to make a copy of a motorcycle key. Other stores, including the big box retailers, didn't have the ability to do this. The parking lot is small and the location is easy to zip past so keep your eye out while driving. I recommend visiting them for a multitude of needs.

Kathryn Jones

I honestly have yet to get the work done; I'll edit my review after the work is actually done. However, I wanted say that I called a couple other local places; they were found lacking. One had an automated message answer the phone. I have never had to change my locks before. Sure Lock and Key was helpful, knowledgeable, and asked me the right questions to help me describe my situation. They were prompt with offering an appointment time, not insulted when I told them I'd call them back once I figured everything out, and had comparable prices to other agencies. Overall, I think their customer service was pretty awesome.

Mark Maxfield

I purchased a Van with only one fey FOB. The car dealer wanted $407 for the FOB and programming. I ended up finding the FOB online for $135 and Sure was able to program it and cut the spare for around $80 in less than 5 minutes. The dealership told me i'd have to wait 1.5 hours. I would have just purchased the FOB here and saved myself some more time... Very professional, fast and reasonable; what more could you want?

Mark Williams

Professional, helpful and reasonably priced. I'm extremely pleased with the help and expertise Kevin provided. He helped solve an annoyance that has persisted for far too long. This problem was insurmountable because I was ignorant about how simple the fix was and Sure Lock and Key helped remedy that in short order. Thank you!

Randal Dent

Called and needed same day service. A few hours later Russ showed up and had our locks changed in about a half hour. Couldn't have been happier with the service and it was reasonably priced. Russ also helped us fix a door that wasn't closing all the way and he did it for free. Great business.

Ryan Castelluzzo

I was stranded on a Monday night and no back up key to my car. Sure Lock & Key came to my rescue at 11pm. One of the owners came to my house and within 30 minutes I was able to drive my car again. The quality of my new key was unparalleled to what I received from a dealership. I have had my key from Sure Lock & Key for a year now and unlike some "car brand" it has held tough and not come apart. I will be forever grateful for what Sure Lock &a Key has done for me. The cost of the service they provide here is CHEAPER than going to a dealership and QUALITY IS HIGHER. Don't waste your time and money next time you're in a pickle-call them. You'll be glad you did!!

Shane Nieukirk

We've used Sure Lock & Key to install a dead-bolt, re-key our home, and re-key locks at their shop. Everyone on their staff has been very courteous and professional. Costs are very reasonable.

virginia melnick

I lost my keys and fob. Toyota was going to charge me $200.00 for one fob and to program it. I also have to make an appointment.I bought 2 Fobs and one key from Amazon for $50.00,took them to Sure Lock. They cut the key, and programed both fobs for $100.00. All fobs and key worked perfectaly. I was a walk in and was on my way in 20 min. The service was great and efficient. Very satisfied. V.M.

YOICHIRO IKEDA

They provide wonderful service. My car key can't be duplicated by machines that can be found everywhere, but they do have the base for the key, and one key costs just $5. Also they cut key so quick like 3 minutes. Awesome.

Rufus T. Firefly

Super friendly and knowledgable, re-keyed an old deadbolt for me and helped me get it back together when I had a problem.

john lesh

Quoted price was what they charged. The locksmith showed up a few minutes early, which was nice. Good service. I'ld recommend them.

Laurindo Crockett

The service was quick, reasonable and very courteous. I called several other locksmiths anf they had the best rate of all for what I needed. I live in Illinois and would drive again if i needed to because of the quality of their service.

luke fuchs

Russ called me right back and helped me with the questions I had. Even though I didnt spend a dime or get any service he spent the time to help me with my questions. If I ever do need service I will be calling these guys!! Thanks

C Rahn

Awesome service. Brought the door lock cylinder from my '67 Cadillac in to see if they could make keys. They found the key code, had the blanks on hand and I had keys in minutes. Could not be happier.

Debbie Thole

I cannot say enough good things about Sure Lock & Key. In addition to doing great work getting our old house onto one key vs. three different keys, I have called them on no less than four occasions with different questions and they are always helpful, patient and courteous. It is so refreshing to have an expert take the time to answer your questions, when most other providers would simply just schedule a service call.

Mandy Lackey

I needed a new key and fob for my car and this place was great dealing with. From the initial phone call everyone was very helpful, and huge thanks to Kyle who had me in and out very quickly!

TOM MCCALLISTER

I have used these guys several times for automotive applications. They are very knowledgeable and not near as expensive as many other lock shops. I never have to come back twice because a key won't work.

Devarsh Modi

Very helpful. Didn't charge me creazy high. Very reasonable. Definitely going to get more customers from me. Work in Hotel we have people loosing keys and stuff like that all the time.

DeeGee Brandemour

Came in from out of town and made arrangements with Russ to have locks changed. He called because he was going to be 15 minutes late. I can't tell you how much that meant to me with everything else on my mind. Can't thank you enough for being a superior service. Used them again - same deal - they are the best

Curtis B.

The only place that called me back and answered my questions, and gave me a definitive time that he would be at my property. RUSS is the man you need to ask for!!!!! Incredibly nice and helpful and very informative and stayed and did the job right the first time. Ask for Russ when you call because he will make sure and get it done right. Russ, watch out for those wasps. .

George Brundage

I had been trying to get a pair of back-up keys for a 18' Workhorse step-van. Home Depot couldn't do it. Lowes couldn't do it and was rude about it. I went home, a quick Google, and after a quick drive I had the pair of back-up keys I needed at a fair price.

Chris Beardsley

They weren't able to program the aftermarket key fob I purchased online, but they were extremely courteous and did not charge me for their attempts. Will bring them my future business.

Constantine Cosmas

Pretty reliable locksmiths who know what they're talking about. Great store front with tons of options and competitive prices. Definitely not the best customer service but they get the job done.

Bryan Oney

I had an insane experience with American in St. Louis, and a review mentioned this place. Called and they were amazingly helpful and quoted me an excellent price. Just earned my business always!

Larry Pinky Persons

I wish I had the man's name that helped me and my family. It was this past Saturday evening. He did great work and well.....I misheard the amount due I heard a number 5 times the quote. He did not say a number 5 times the quote...I acted like a fool. He calmly repeated himself. Thank you for doing such a good job and being patient with me.

M Howard

I highly recommend this company! Not only do they have a huge number of services and key options, their prices are aggressively competitive, their hours are very convincing and their service is super fast and the guys were professional and respectful.

Christopher Papa Woof Roth

Amazing skill and very helpful.I had to get new key fobs for my truck as ours had been lost and they had new ones programmed within a few minutes and so much cheaper than the dealership

Anita Todd

Fast and a great price over half the price than what a dealership would charge on remotes and keys. I would definitely tell all my friends and family.

Janie Tweed

I was a walk in to get a key cut and they were very helpful and went the extra mile to get me what I needed so I could go on about my day. I highly recommend these guys.

James DeMarco

I have had to use this business on several occasions both personally and commercially. They are prompt - professional and their work is outstanding. In a business where there are several choices - this is the only place you want to go. Thank you Sure Lock and Key!

Caroline Twenter

Very good service! Russ went out of his way to make sure done.well and mindful.of cost, even after normal hours. Highly recommend their services!!

Jacob McGuire

I highly recommend this place. They were polite and professional on the phone and in person. They were able to fix our filing cabinet lock that needed to be fixed asap.

Jeff Hale

This is a top notch group who know what they're doing. I would trust them to do any of my locks and would have no problem, at all, letting them in my house to do work.

John Hegger

Sure Lock & Key really came through in a pinch when I called them 5 minutes before closing on a Friday afternoon. Serviceman was very professional, took care of the job. Thanks!

Ming Shih

Great place to go have your car key reprogram reasonable price.

Stacey Judge-Ury

Very helpful and courteous. Keys work every time. You can purchase quality locks here as well.

Camillya Blount

Quick, efficient, reasonably priced and the place smells great! I highly recommend these guys.

Usama

Way cheaper than a dealership to get a spare transponder key made (for a vehicle). And its programmed perfectly. Thanks.

Maddy Gaul

Russ was great and very friendly ! We are happy with the service they were able to provide.

Meshelle johns

This is the place to go to if you need to replace your auto key fob. I also noticed that they have quality locks and security products.

Jovanni Santiago

Jake saved number Life at 2:00am in the rain came with perfect customer care and took care of me fast thank you so much for the service !!

andrew doom

Could not recommend more! Cheaper than anywhere else plus quality work done fast and right

Willie Watson

Great customer service, very fast and clean. Need a key, this is the place to go.

Fredonia Taylor

Service was good, parking okay traffic is very heavy at rush hour overall had everything I needed

H A

Great service. Quick. Great price. Very friendly and real local people answer the phone!

Roberta Sensabaugh

Russ did an excellent job and knew exactly what to do. Very professional and knowledgeable.

Jeremy Boren

Process couldn't have gone any better. Kyle ordered the key on a Monday and us taken care of by Thursday morning!

roderick white

I enjoy this lock place they have great customer service willing to help you with those special key and lock Situations

GetRichEntertainment

Great guy will use again

Kristen Carter

Russ was great to work with! And the price was very fair. Thanks!

Andrew Nystrom

Fast service and they stayed open to do my work instead of closing, thanks for the great work.

Jake Gordon

This place is amazing. Super nice and friendly and did what another place did for me for literally 1/3 the price. Definitely go here.

Andrew Belmont

Russ is great to work with and the price are good. I will use them again in the future.

Ryan Eason

great service at a reasonabe price. Cut a few fob keys for me.

Traci Le

Fast service and reasonable pricing. Friendly service. Highly Recommend them.

Ken Gilberg

It’s a pleasure to go to a business where they know their business and they get it done right.

Jennifer Andrews

These guys are so great! Helpful, knowledgeable, friendly and fast.

Camilla Banks

Very professional and very accommodating..I will be sending business their way..

Matt Seiler

Very responsive, quick reliable service.

Patrick Kavanagh

absolute first rate service, thank you guys 👍 …

Jon 3

Been coming here for years. Love the service.

DJ A-DUB

Replaced my key fob with no issues

Q Foster

Fast & Quality Service Affordable pricing!!

Richard Taylor

Good job great prices!

Will Frost

Courteous, great inventory, quality work.

Charles Herbig

Excellent service. Very professional.

Marlo Westerfield

Very nice place all of the staff are very very helpful

Tom Madlinger

Customer service is awesome.

Markus Lambert

Very friendly and quick....

Marcy Taylor

Thank you for coming back out.

Yailin Ramirez

super fast and affordable

Chris d

Awesome great service

THEANTJACK'S FEMALEPOSSESSION

Excellent

Josh Rideout

Quick and quality

Doug Taube

Professional and fast.

Matt Higgins

Did what was needed

JAMES BRANCH

Professional!

Peg Higgs

Shawn Daniel

Alex Walder

Shanna Patterson-Treadwell

Chad Stuemke

mike moore

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