Reviews of Nonstop Locksmith. (Locksmith) in Hammond (Indiana).
Nonstop Locksmith
1310 W Madison St, Chicago, IL 60607, United States
Description
Information of Nonstop Locksmith, Locksmith in Hammond (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Nonstop Locksmith
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Nonstop Locksmith
Tiffany J
Mister Mike is an incredible locksmith! You can tell he’s a seasoned pro that knows exactly how to get the job done. Mike’s very courteous and pleasant to be around. He definitely cares about doing a great job, not just getting the job done. I really appreciate his dedication and willingness to keep me in the loop from initial assessment through job completion! Highly recommended - thank you again!
Grace Rickert
Timely, efficient and excellent service. Our technician Kurt went above and beyond to fix an issue with the door to our garage. Fair pricing as well. Highly recommend.
Pooh Hosk
Mike was a pleasure to work with. He did an outstanding job repairing and rekeying my locks. He was very detailed in explaining why two of my locks were not working. Thanks Mike for the service you provided. If I need service in the future, I would give Mike a call for certain.
Laura Robinson
Kurt was awesome. Reason for changing locks was because a crazy ex roommate and he even offered to tried to help fix a wonky door. Will definitely call them next time I need new locks!
Kevin Lichtenberg
Absolutely would recommend. Scheduling was a breeze, appointment timely, technician friendly effective. Cost less than expected. Thank you! Highly recommend
Josh Noparstak
Nick did a tremendous job helping change all the locks in my new home. He was knowledgeable and helpful. He even sent me some information about the electronic padlock that was pre installed on the home. Definitely would use their services again.
Jim Mui
Been to Nonstop many times through the years, always a positive experience.
Very friendly and prompt.
Never had to leave the locks for hours or over night for service.
Highly recommend for all your locksmith needs.
Maurice Savage
Great, friendly service. Locksmith came to replace our mailbox lock and was quick and efficient. Done in under 5 mins. I highly recommend.
Bill Hoole II
I called Nonstop Locksmith after a house guest took an uncomfortable amount of time to return my house key. They came out in less than 24 hours on a Saturday night no less! Their rates are very fair ($35 service call, $30 per lock re-key). The technician even took the time to explain how our locks worked and what might be a better solution down the road. Our technician was clean, professional, well spoken, educated and punctual. Basically the opposite of every other service trade that comes to your home. We will be upgrading every lock in our house soon with Nonstop Locksmith.
Alma Alcantar
Great place in the neighborhood to get a quick key copy! Staff are very knowledgeable and friendly. Would recommend this place to anyone with locksmith needs.
Thomas Quade
Great service from the technician who stopped by. Installed our locks, help set it up and was very professional and helpful. Plus I anticipated a higher price but it was not. Highly recommend.
Nick Lange
Luis helped me to drill out an old lock and replace it immediately upon my initial call, even though it wasn't an emergency. He was extremely helpful, polite, and did a fantastic job. Absolutely no complaints.
Lolita Liggons
Fast, efficient and on time.
Highly recommend for personal and commercial property use.
Keys made on the spot!!!!
Darryl Hennington
Attentive, Timely, Reliable, & Experienced. Very satisfied with the repair of my Intercom System.
Jared El-Mofty
Very helpful. Addressed the problem we called about and then looked at another lock we were having issues with at no extra charge.
Kris Penn
Nonstop Locksmith service was second to none. I had a problem with the lock on our mailbox and within a half hour someone was here too assessed. Super responsive and effective.
Casey Chin
Nonstop Locksmith answered my call right away and was able to set up same-afternoon service to fix my lock. I appreciated receiving an automated call, a live phone call, and a text to let me know the technician was on his way.
Nick was knowledgeable and transparent on my options throughout the process when they didn’t have the part we needed on hand.
Luckily we got it all fixed in the same day as promptly as possible. Will use Nonstop again!
Taylor Zars
Stopped in for a few copies of an apartment key, and they were super efficient, fairly priced, and very friendly. Will definitely use them again in the future!
Jackie D
I was so pleased with the service I got from Mike K. at Nonstop Locksmith. I just bought a condo and I was able to get an appointment right away. I got a notification letting me know they were on the way, and he showed up right on time. Took about 30 minutes to assess and 30-40 minutes to do the work! I was so impressed! Quick and painless! He was able to provide his expert opinion to this new homeowner, and was very kind and friendly! I would definitely recommend! THANKS MIKE!!!
Deer View
Bobby was first time in our property but he found right away our locks problem. Service done very well on the day of estimate . He is very knowledgeable and gave us great advices. After an estimate we asked to help adjust couple doors closures and he exceeded our expectations .
He represents the company's professionalism .He proved already high quality service. We are so glad we found Nonstop Locksmith at Expo and kept their small key light with the advertised phone number. Thank you for a great service.
emnmiksmom
We used Nonstop Locksmith to help us troubleshoot a problem with our magnetic security gate at our Chicago Loop Claretian Missionaries location parking lot-they were very thorough and professional. They figured out what the issue was and they were able to get us the part needed pretty quickly! Gate is back up and working!!!
Hazel Crew
Mike was excellent. Quick & very friendly
Brian John
Louis came out to my place and re-keyed six locks for me. He was very professional, friendly, knowledgeable and worked very fast. When he was done with the work he even took a moment to look at my mailbox key which had been getting stuck. Would highly recommend and will use them again if needed.
Vera Tomasello
I had a great experience. Chris was friendly, super efficient and knowledgeable, and had my gate lock replaced in no time. He walked me through my options and was very helpful about pricing and durability. At the end of the day, it was excellent service and a reasonable price!
Edit 8/2019: Another excellent experience today - extremely friendly and fast service, knowledgeable and enthusiastic about their work. You can’t ask for more. But wait! They also jumped my neighbor’s car when I needed to move it for street cleaning. That’s service above and beyond. Thank you!
Rafael Maldonado
I was in a jam when I broke my last key that ended up stuck inside one of my Slick locks to my work van. Fortunately I had one of the three slick locks also referred to as puck locks off the vehicle where I walked into to Nonstop Locksmith and Gloria happily helped with reproducing replacement key in a timely fashion. I was beyond happy when she explained she can replace key without changing the pattern so it can work once the broken piece is removed from lock on vehicle. I will add that once broken key was removed the replacement key worked like new. I would highly recommend Nonstop locksmith.
Jennifer Sokalski
The service was great! Nick arrived promptly and took care of the matter. I will definitely refer them and use them again.
Regina Vera
Updated: we realized we had an issue with a common lock not fitting a neighbor’s key.. I emailed Nonstop Locksmith back at 7pm and by 1pm the next day they had it fixed! Jose quickly got back to me in the morning and then sent Bobby back out. Bobby was over the top nice on fixing the issue without charging us and making new key sets for all neighbors. We will only be using Bobby and Nonstop Locksmith for all future needs! Amazing customer service.
First experience:
Great work and customer service! I would 100% recommend to anyone in Chicago and I would personally use again on our building’s next issue.
Edwin was such a quick communicator via email after I submitted for a quote. He answered all of my questions and scheduled the tech visit for when worked best for us within two days.
Bobby, the tech, was onTime, professional and did quality work. We needed our building front door latch completely fixed and he went above and beyond when he saw how the door wasn’t shutting well on its own. He took time to shave down the door frame and explain everything to me. Then he also completely took out an old door handle we were having issues with in the garage and installed a new one. Lastly, he noticed our gate could use a new latch and threw that in even after the quote.
I would call again 100%! Highly recommend!
Angelica Garvelink
Estimated time of arrival was 2-3 hours but he arrived within 30 minutes. Would've waited but awesome how quick they are! Upon arrival my vehicle was unlocked in less than 5 minutes, would suggest to others
Michael Caifano
It was a pleasure to work with Gloria! I had a tight deadline which she met with confidence and provided a smooth transaction. Great listener and someone you can trust to get the job done. Thank you
Matt Marvic
From the dispatch to the technician, I was very pleased with their service. Noah called ahead and arrived on time. He was very professional, friendly, and personable. The work was done quickly and at the price quoted over the phone. I will definitely utilize their services again.
Andy Fox
Thanks Non-Stop!
It was quick and easy to setup appointment. We had a service call and estimate in the same day as installation. After an issue we decided it was time to get serious about protecting our home and garage. Bobbie was able to come out and present some options for us on tight schedule. The installation was smooth and professional.
Ashley Grice
Walked in and Gloria was so helpful and cut my car key in less than 5 minutes. $4 later, brand new. 10/10 would recommend. Thank you!
Donna Manella
Thank you Nonstop Locksmith! You have been a trusted resource for my clients for years. Always professional and on time and you get the job done at an affordable price. Thank you for being a company I can depend on.
Phil Bracht
I needed a new lock for my place of business. The lady at your location on Madison street could not have been more helpful or knowledgable. She was even able to key my new lock to my existing key and cut me 3 spare keys. All was completed and I was on my way in about 15 minutes and everything works perfectly. Thank you for the great service.
Tom Rizzo
The service that Ben provided was excellent. His expertise was top-notch. His recommendation to repair rather than replace our locks saved us a lot of money, so we’re grateful for his integrity too. Thank you so much!
Jackie Kramer
Nonstop Locksmith was quick, professional, and courteous. They had great availability and everyone I spoke to on the phone were helpful and straightforward. Ian was our locksmith and hehe ca to replace the lock on our mailbox (when we moved in we weren't given a key). He was incredibly friendly, and he even noticed an issue with the building's main door. The job only took about 15 minutes, which was awesome! Glad we called and got this fixed, thanks!
Kristin Koeppen
Fantastic communication and service. Called this evening and was able to get a non-emergency appointment the SAME DAY, for no extra cost. Noah Ramos was our locksmith. Noah was super professional and very nice. He was able to resolve our lock issue successfully and ensured we were happy with the work (which was very reasonable as well). Overall, I highly recommend this company and will be using for future lock issues. THANK YOU!
Matt H
Went there today for the first time. Had a couple of keys that I needed copied. They were pleasant and professional. The keys worked without any issues when I tried them. Would definitely use again
P. Ramsi
The locksmith came out quickly and got the door open in under 5 minutes. I'm glad my building management recommended Nonstop Locksmith to me, and in return, I would recommend them to anyone.
Jim F.
Wonderful, friendly service. I needed a new lock Re-keyed and Gloria did great job very quickly. It was a great experience with fast, friendly service. I will be happy to recommend to neighbors
Keyona Jackson
Gloria was awesome. The lobby was tidy and easy to navigate. She answered all of my questions. I'd definitely recommend them and go back when I need anything lock and key related.
David Adams
Super easy to make an appointment. Very knowledgeable tech showed up early in the appointment window, which was great. The adjustment he made was great and he offered suggestions for replacement.
Really good technical experience with payment, feedback, and all communication. Great overall service company. They get it.
D Fitzgerald
Excellent service.
Have relied on this company for eight years now.
Always on time.
Very professional.
Nonstop always answers every question.
I have never felt rushed or ignored.
Noah was great! Such attention to detail and took his time with me in the middle of a snowstorm.
I highly recommend everyday all day long!
George Lenze
I came in just after closing but Gloria was a superstar and offered to help me get a lock rekeyed anyway! She offered fast, friendly, and professional service. Highly recommended!
Delia Vazquez
Very professional and knowledgeable locksmith. Thorough and patient. My intercom system is up and working again. Gave me prices ahead of time to avoid any financial surprises. Reasonable and would recommend this company. Thank you to the service man! Great job! Thank you.
911 Restoration
Love this company. We had a customer who needed to change the locks on their new home. Eli came out and did an amazing job of getting everything done in one day. He installed a state-of-the-art system that works with minimal fuss. The customers loved it.
Yes, we highly recommend this company
Charles Staufer
Zach serviced my store and did a great job. He was able to get the door fixed so that it was able to be locked and unlocked from the inside. Also there was an issue with the handle and instead of just putting a new one on and charging me he was able to adjust the existing one and get everything working again. Much appreciated.
Lisa Denten
Non-stop was so helpful and our service was great! Alex was our tech and he called when he was en route, was thoughtful and detailed in fixing our problem (we were locked out of our intercom—it had to be reset) and answered ALL my questions. Alex went above and beyond—he answered my general questions about the intercom and even noticed our door wasn’t latching correctly, adjusted it and gave advice on how to keep it maintained well to keep our condo safe and protect integrity of electrical components. They will be our servicer of choice thanks to Alex’s great service. If considering them, do it! You won’t be disappointed.
Jeff Cebulski
Our tech did a thorough job and explained everything. He worked hard to make sure we were satisfied. Encouraged upkeep and communication if something goes wrong. We’ve used them before and have been satisfied with their performance.
Abigail Jones
Nonstop Locksmith was great! They were very punctual and called me to schedule and confirm their timing. They were also very quick to perform the task and I'm so glad to have functioning locks again! They were also very flexible in scheduling/payment between me and my property owner.
Marketing & Development
Nonstop Locksmith was terrific. They answered the phone quickly, gave me a choice of appointments, let me know when they were coming, and were upfront and honest about prices and labor. Ben was great to work with -- personable, efficient, helpful. I enthusiastically recommend working with Ben. I could not have asked for a better experience.
Lee Reighard
As always, Nonstop Locksmith was efficient, professional, and responsive. We needed to get a new building mailbox installed. Not only did the turnaround a quote very quickly, they got materials and had the installation scheduled within three days. When there was a change needed, accommodated without issue. I give them my highest recommendation.
Marco Betancourt
Ruby - the dispatcher responded. Explained what I needed. Her organization overdelivered. Within an hour I had the locksmith in my home and the issue fixed. WOW!!! I was super happy. and the cost was much less than I expected for their superior service. I highly recommend them. Which I could give them more stars. They deserve it.
Jess Berger
Customer service was courteous and helpful. They scheduled someone to come out within a couple of hours of my call. My technician, Zack, was friendly, professional, explained his work as he went along, and recommended solutions when he came across a broken lock that wasn’t ideal for re-keying. All the work he did feels secure and safe and I’m so glad I used Nonstop Locksmith.
Steve Vihon
Nonstop Locksmith installed a new intercom system for us today. The system is working great and a huge upgrade over our old voice only system. Alex, the tech from Nonstop, was awesome. Very knowledgeable about the system, great communication about how the day would go, how the systems work and made sure everyone in our building was up to speed and comfortable with the system. A lot of other places seem more concerned about making the sale and leaving. Alex definitely went above and beyond making sure the system was installed correctly, working well and easy for us to use. I know from the speaking with everyone in the building today after the installation how happy everyone is with the system and the great job by Alex. We all would recommend working with Nonstop for whatever you need.
Henry Gonzalez
The process was simple and straightforward. I had a lock that wasn’t working properly. I called. They told me the pricing and I made the appointment. I was given a 2 hour window and he showed up toward the beginning of that window. The technician even called me before he was on his way which was nice. Again, he showed up on time. He took one look at the lock and was able to diagnose it and offer a solution in seconds. With that, he went to work and in no time, the lock was working like new again. The technician was courteous, efficient, knowledgeable, and took pride in his work. When I find a good company, I like to stick with them. In this case, Nonstop Locksmith is my go-to Locksmith. Trustworthy and reliable. Thank you for helping me out in a pinch.
Kevin Hogan
I re-keyed my house and had to replace some locks in the process. Zac was excellent- he listened to what I was trying to do, clearly explained the options and let me know how much each service would cost so I could decide how to move forward. He worked quickly and was a really polite guy along the way. I highly recommend him.
Ging Cee Ng
We had such a fantastic experience with Nonstop Locksmith! They came in and updated our archaic intercom system to one that connects to our phones, allowing us to buzz visitors in remotely.
The personnel were fantastic : kind, courteous, helpful, and efficient. I can not recommend them enough.
Ryan Swinford
I broke my key off in my lock. Within 90 minutes he was here and within 5 minutes he got the broken key out. He was polite and professional. This was exemplary service and I’d use them again in a heartbeat . Thank you!
Update 3/9/20 Once again I used Non-Stop to fix 2 doors in my building. Ben was professional and prompt in resolving both issues. I couldn’t be happier with our service!
Joe Campbell
Fast prompt affordable service. Gloria is a very knowledgeable and courteous employee. I’m willing to pay a little extra to support local businesses and for quality.
Tomide Owolabi
I was met with a warm welcome and the service was incredibly fast. I’ll be coming back here for any of my key/lock/ security needs. I highly recommend!
Alex Stuessy
Nonstop Locksmith was so easy to work with. Professional and knowledgeable they made scheduling an appointment simple. William, our tech, was so thoughtful and thorough. He got the job done quick and explained the work. I would hire them again and recommend anyone looking for a trustworthy locksmith.
Andrew
Noah did a fantastic job repairing our lock. He was in and out a lot faster than I was expecting. Was very professional and answered any and all questions I had. Would highly recommend him or nonstop locksmith again.
Alaina Calhoun
Ian was very friendly, professional and quick working! He gave me a call ahead of time, and was accurate in his arrival time. I hope I do not damage another lock, but if so, I will definitely call him again. :)
Soffiya Siddiqui
Alex was great at installing my doorknob lock even though it was a bit tricky due to problems with the original issues with the door. He took the time to undo parts from the door that were improperly installed or had just worn out due to normal wear and tear. He was extremely courteous, respectful and resourceful. A very pleasant person to work with. Not only did he complete the work requested with high standards, but he also noticed that the lock on another front door was installed incorrectly and he took the time to fix that, as well, on his way out. I would highly recommend Alex and Nonstop Locksmith.
H D
I had a great experience using Non-stop locks today to repair some locks. Noel arrived on time, was very knowledgeable and took the time to answer my questions. He got the job done quickly and I would highly recommend them.
Polly Rhea
Noah showed up in a timely manner. He was very professional and got the job done stat! Everything was explained to me while making the appointment over the phone and there were no hidden surprises. I would definitely use them again!
Claire Weller
They saved the day! I needed a new mailbox key and the process was smooth and easy with Michael. Customer service kept me aware of timing for the appointment so I could plan my day accordingly. Will call again for future needs!
Geri Delaney
Zach came out and installed a new lock for us and cleaned up some work. He is very professional, explained everything and made us double check the work so it was done to our satisfaction. Will definitely use them every time.
DSLeadershipLife
Patrick was awesome! Professional, pleasant, efficient and effective. He warned me about the age of the old lock and recommended a replacement and then keyed it to my current house key which was great! No extra key. Highly recommend! Oh, and he came out about one hour after I called. Now that's service!
Wendy Young
Really good experience. He was very helpful and it was a super fast install. Also, great value for the money and they were much nicer when I called in compared to other locksmiths I called.
Geoff LaLena
Lance did a great job. He was very courteous and professional. He installed our new coded front door deadbolt which worked great and even gave recommendations on other locks. We will definitely use non stop again.
David Johnsen
Our front door knob became stuck. Nonstop came out and replaced the knob with a better quality model. The technician clearly explained the work and charges. He arrived as scheduled, worked efficiently, and finished in less than an hour. Price was quite reasonable. I'll definitely call them again if something else comes up.
Sean McDonald
VERY responsive. Was at the car within 20 minutes, they were careful about the equipment and my car, and got us going quickly. Very reasonable rate. Will definitely keep their number if I need them again.
Joanne Moon
Nonstop Locksmith was amazing! Cliff installed our building’s intercom/buzzer system. He went far above and beyond to fix phone line issues that the phone company messed up so that he could properly install the system. He spent extra time to make sure everything was perfect. I cannot recommend them enough!
NimmerBacher SpaceCraft
I have used nonstop locksmith services twice over the years and they were excellent both times. Prompt, courteous and efficient service at a fair price. Zach helped me today and did great work.
Scott Bennion
this is an EASY five star to give to this wonderful group. they arrived when they said they would. a top-notch job was done. we couldn't be happier. i am glad i went online and found them and hired them because of their 5-star rating. well, just add mine to that. it has been an extremely good group to do business with. others should learn from them.
Karen Nolan
I've used Nonstop for many years for both of my apartment buildings and they are a good company. The locksmiths are knowledgeable and they stand behind their work. They just put in a new lock along with a new bracket (the part that engages with the lock). The space where the bracket went was too deep. The locksmith (Bill) spent a great deal of time installing a new bracket using a shim and extra long screws to be sure it would hold in place. I was very impressed with how conscientious he was.
Carla Whitt
I locked myself out of my home. The gentleman called and advised me that he was ten minutes away. He was friendly & very professional. He verified my identification & address and then he quickly unlocked my door. I was very thankful since it was very cold & raining. The price was reasonable. I would definitely recommend this company to others. I hope I don't lock myself out of my home again, but if I do, they will be in my contacts!
Corey Gaarde
Cliff and Alex were top notch professionals! We had a challenging install that they met heads on from the start and delivered. They showed up at 8am for what was hoping to be a 3 hour install but of course issues arose. Cliff finally left at 7pm! Their creativity, technical aptitude and general personalities made our upgrades even more worth it. I would 100% recommend this team and Nonstop! Great job guys!
Angelica Villacis
EXCEPTIONAL SERVICE!! In the past, when I have been to specialty locksmith shops, the service hasn’t always been very great but the staff here at Nonstop Locksmith was very friendly and helpful! I was greeted right away and the woman who helped me was attentive and helpful as well. This place was also cozy and organized. Thanks so much for a superb experience!
Alana Taube
Very timely and great service - technician was incredibly polite and knowledgeable. He shared some helpful information about the quirks of our non-traditional door and locking system. Absolutely trusted him coming into our home.
Chad Perry
The gentleman Ben they sent to retrieve my keys out of my car was super friendly and professional. He was very fast as well. Cost was decent as well. I would definitely recommend using this service. Thx guys :)
Erin lally
I had a fantastic experience. Ian was very polite, fast and efficient. They locks he replaced are working great. We really appreciate him coming out later in the evening and getting it done quickly for us.
Xavier Woodson
Noah was on time, nice and very professional, I would recommend him to everyone. We had to change our locks pretty suddenly and he came same-day and got straight to work. Great customer service all around!
Mackenzie Bisset
I use this shop all the time because they cut good keys. I was locked out of my condo, and the locksmith on call was going to be another 2 hours. Jonathan, one of the store employees, grabbed some tools and unlocked the door for me! He was polite and compassionate. Exceptional customer service. Thanks so much, Jonathan.
Donald Goff
Bill gave great customer service. He was on time and got everything done well and quickly. It was great to have him help us get settled into our new home!
Denise Elsman
Great service! Noel came out to fix several locks after we had a fire department evacuation. Quick, friendly and reasonably priced. Great quality! They will definitely be the on call locksmith for our condo association!
Joel Ruvalcaba
I was in need of rekeying service after moving in to new home. I called Nonstop Locksmith and they were able to schedule same day service and were very pleasant through out entire process! They offer competitive prices and a variety of payment methods. They called me to verify twice before the amazing technician Noah showed up and completed the job with the upmost professionalism and courtesy. 5/5 would recommend to all!
Marissa Finley
I was referred to Ian for a fire safe. He was great and thorough explaining the different fire rating, applications and brands In less than 15min we had picked the best safe for my application. The best part is that they had it in stock and I had the next day delivered and correctly installed!
Kevin Galicia
Zack was extremely helpful. He arrived within an hour of my call and gained access in less than 10 minutes. Throughout the process he was polite and reassuring. I would highly recommend this service.
M D
Bobby was super professional and called to offer to move up my appointment which was PERFECT! Not only did he get my locks changed but he cut me all the keys I needed on the spot.
Super great service which I would highly recommend if you need a re-keying
Dan Nitzsche
Noah was in communication before appointment and showed up on time. He gained access quickly and was able to rekey existing hardware. Price was fair. Job well done. Thanks!
Jennifer Lopez
Working with Nonstop Locksmith company was an exceptionally wonderful experience! I moved to Chicago about a year ago and I found this company on Google. They installed and upgraded my intercom system to a brand new one called DoorKing. Michael- the technician who did my estimate, was excellent. He knew exactly what I wanted and was very thorough when answering all of my questions. The entire process went smoothly and quickly--from the pleasant young lady who booked my appointment over the phone to the day of installation. I will definitely be contacting them again for any future needs!
Sheetal Kaura
I locked myself out of my place a few weeks ago and Non-Stop came to my rescue! There was a small mixup with a replacement part that was needed to match the security functions of the lock.
Erica was in constant communication and very friendly to deal with. Ian came by twice and each time he was very good at explaining what parts were needed and the work to be done. He was very friendly and professional.
I wouldn’t hesitate to recommend them to anyone. And many thanks to Ian and Erica for all their help
Vincent Van Horn
This place rocks. Especially Gloria! She literally has copied hundreds of keys for us in the past few days. And every single one has been perfect and she always has a great attitude. She’s a keeper!
Lock on!
Dana Horowitz
Zack was wonderful- not only did he open up my front gate very quickly, but he went above and beyond and offered to change the lock so that it would work with my master key. He was speedy and professional! We really appreciated it!
Megan Schaar
My technician was great! Very thorough and was able to get my building's entire system in working orderbuzzers, intercom and door lock feature when I had originally just hoped her could fix the buzzers. Highly recommend!
shaun connelly
I have used nonstop locksmiths before and will continue working with them. Josh and Ariel did a great job of replacing 2 deadbolts and doorknobs. They re-keyed on site. They took time to answer all my questions, cleaned up the job site, tested all locks and keys to make sure everything was correct. 10/10 would recommend and use again!
Suzanne Kilner
A worker from another locksmith company left in the middle of the job and didn’t return. We had two holes in our doors to the house. Not good. We called ET Locksmith and Security. They said they would come in a few hours on the same day. The technician was amazing. He worked quickly and was very kind and patient. We had both locks replaced and they worked like a charm. I would recommend them without reservation.
kwaku botchey
Josh was absolutely professional when he arrived at my home. He had tons of knowledge about the work and was doing. His prices were very reasonable and the job was very fast. I’m very glad he came out. Thanks Josh!
Luna
Just wanted to say my experience was wonderful! He came within 15 mins of my call and was able to fix and replace my lock. He recommended a security lock that we'll have to look into for the future. 😊 10/10 would use this service again! …
Dinesh Peter
These guys are awesome. They installed my Yale smart lock in no time. They quickly solved any issues that were faced, cleaned up after themselves, and left having completed the job well.
Halle Miroglotta
Great first experience at Non-Stop Lock. Needed some keys made and this business was close to my work. Jonathan helped me out at their Madison location. He had great customer service and attention to detail. He showed me that one of the keys I needed copied had odd grooves on it from the manufacturer, and I told him that I had actually had trouble getting it copied successfully in the past, and always assumed it was because it was a little bit bent. He said he’d pick the closest key that they had, and comped me that particular key just in case it didn’t work out! How sweet. Apparently they do doorknobs and installation and everything here. He was friendly as I waited inside for my Lyft ride. Update: at home, and all the keys worked perfectly! Success. Thanks :)
Matthew Dlugie
Quick and excellent service. Nick was on time, very friendly and informative. Changed 8 locks in an hour!
Anthony Celetti
I contacted Nonstop Locksmith as the building owner's representative. I met with Zack when he arrived, went over what was required and he gave me the price upfront and fixed the 3 locks. He was courteous and professional and quickly completed his work. I would use them again.
Dana Wall
Great customer service and super fast! Rosie was awesome! She made keys for a file cabinet correctly and fast. We attempted to make this key twice before, at two different hardware stores and they did not work. She also explained why they didn't work and her confidence made me feel like they would for sure work! Which they did!
When I first called and e-mailed Nonstop Locksmith, they answered all my questions and had a very fast response time.
Thanks Nonstop and Rosie for all your help!
Dana
Matt Miller
Ian was an amazing locksmith. He was on-time, with same-day service, able to fix my broken front door lock and bike lock in less than an hour. Incredibly knowledgeable and friendly. Will definitely use again. Thank you!
Enrique Manzano
We scheduled an appointment for earlier in the day. Our technician was running behind (understandable), so the schedule coordinator worked with us to set up a service call for another time that same day. Once in our home, the technician was courteous, professional, and quick to resolve our issue.
Richard
Alex came out to our new condo and was so great. Super fast knowledgeable would highly recommend to anyone looking for lock or safe services. Planning on having them help with more issues like securing outdoor and gate and cameras.
Jay McMillan
Nonstop Locksmith was great. Zach was professional and personable. He asked about my broken foot upon entry, actually treating me as a person and not a dollar sign. He did the job well and in a decent time. He gave me suggestions on how to do the job better while not trying to up-sell me. I will definitely use them in the future and tell anyone I know about them.
Aria Davis
We had such a great experience with Nonstop. The locksmith was very helpful and informative. We needed them in an emergency, and they came right away and got the job done efficiently. I would strongly recommend their service.
J S
Alex, thanks so much for your expertise, nice altitude, quick, smart thinking in the service to me when I was in your store yesterday! My mul-t-lock have a complex combination, after i introduced, you provided several options and one of them met my demand and is the perfect solution for my case in the cheap cost and quick completion! I will go back your store and look for your service! Thanks!
Mike Doubek
Wonderful experience! Zack showed up right on time. He successfully removed two very old, very broken, and very tough yard gate locks without making any marks or scuffs on the gates themselves! The new replacement deadbolts work perfectly and he left the work area cleaner than it was when he arrived. We will definitely be calling Nonstop (and Zack, specifically) again.
Mario Ruiz
Nonstop Locksmith did a great service, as usual. Noah, the locksmith, was very polite . He did an excellent job. Two main reasons I always have chosen Nonstop Locksmith for their customer service and the good work they do. Keep it up.
Michael Wilson
Needed my Costco Ring doorbell installed, as I could not drill through brick to get it mounted and wired up. Alex looked at the various options and landed on a solution that would work for us. Super nice guys and their work is great. Highly recommend?
Krista Prince
Alex was great! He was friendly and communicated his arrival time and process of what he was doing as he was doing it. He also took the time to clean up the little bits so that my puppy wouldn’t find them later - very thoughtful. Thanks for all the help!
Pablo Valenzuela
Only reason why I wouldn’t give 5 stars is because due to circumstances that were not communicated to me, the appointment ran way late. i had to call to inquire.
However, the customer serivice support and the technician were great. The tech especially, had a great attitude, friendly, informative and easy to talk to. Thank you for a great service and peace of mind.
Christopher Wendt
Nonstop Locksmith’s customer service was exactly the kind of experience I was hoping for. They installed a keyless entry system at my condo. The salesman sent me pictures of what they had in stock and I knew exactly what it was going to cost before they arrived. When the technician arrived he was professional and quick. Overall great experience.
Michael Buck
Super friendly and knowledgeable staff. My condo building has hard to copy keys. Those kiosk things can’t do it, and neither could ace or Home Depot. I brought in my key on a Saturday and walked out with a perfect copy in less than 10 minutes. Won’t go anywhere else for my keys ever again. Highly recommend.
Venu Mattey
Zack was great. He was professional, prompt, responsive and explained my options. He took care of my lockout situation quickly and also gave feedback about other security locks in the house and how to secure my house better. Definitely recommend him.
Gabriel Berger
Just had an amazing locksmith and intercom service
On my 3 flat
I called earlier today to ask for an urgent appointment as my mailman couldn't get in our
building and we couldn't get our mail
Abby was able to schedule me right away and i had an awesome experience with the technician Mike
that replaced the intercom panal and lock same day!
Very happy with prices and fast response
Raymond Hernandez
Had our new home locks re-keyed. Bill did an amazing job. Took the time to explain a few things and most importantly was knowledgeable and extremely polite. I will recommend Nonstop Locksmith to all my family and friends. Thanks Bill!
M. Williamson
Zach was very professional and very knowledgeable. He rekeyed two locks in really good time and gave me some good suggestions for better security. I will definitely have him come back for additional work in the future. 5 stars
Nikki Southwell
We just moved to a new house in the suburbs and Non-Stop was able to get to our house in short notice to rekey all of our exterior doors as well as add a deadbolt to one of our doors. Chris came early Saturday morning and was very professional and courteous. He got through all of the work quickly and even taught me a little bit about the different locks so that we can make sure we use the same keys if we were to ever replace any of the doors in the future. You could definitely tell that he cared about us as clients and even did a few extra things to make sure our doors closed and locked smoothly. We'd definitely work with them again!
Benjamin Corpus
Mike was the craftsman who re-keyed my 4 locks and did a great job. He brought with him his 30+ years of experience, wore a great smile, handled himself professionally, and even offered advise for how to maintain my locks properly. On top of all that, he also had a sense of humor. I will call on Nonstop Locksmith again when the need arises -- I hope to get Mike again.
Thomas F. Price
The staff at Nonstop Locksmith were incredibly helpful, courteous and knowledgeable. While it took two visits to resolve the issue, they were expedient setting a second visit and the door was repaired in 20 minutes. Big shouts out to Eric and Chris especially. Will definitely be using these guys for all future locksmith needs
Vinh Lu
They were able to fit me in same day despite their busy schedule. Problem was the locksmith was over an hour late due to traffic within his time window of 2 hours. But he was friendly and helped me with another lock issue I had at no charge just for being late. I would use them again.
Vrati Doshi
Nonstop Locksmith was easy to contact and make an appointment with. They were friendly and the locksmith, Josh, was super fast. He called when he was on his way and very polite to work with. I would definitely use this service again, and recommend it to everyone in need of a locksmith.
Julie Perenchio
Very kind people on the phone, good communication regarding ETA, and solved my door lock issue quickly and professionally!
Jolene Saul
Zach was great-friendly and professional. I moved yesterday and needed to rekey my locks. Even though he didn't have the tools to service my specific lock, Zach made several calls to see if anyone else did. When that didn't work out, he promised to come back today with the right supplies. He followed up this morning and came ahead of schedule. I have used Nonstop before and will definitely use them again.
Kendra Graham
This is my second time at Nonstop and they have been great! The first time I came, they made copies of a BROKEN KEY!!! I didn’t even realize that was possible so I was so grateful that they could make it happen!!! The key copies they made were super reliable for our gate while other keys have continued to break during the cold Chicago winters! Here for my second visit and they serviced me in 2 minutes tops! GREAT, QUICK, QUALITY service!!!
Dustin Beckwith
the technician came out and replaced the cylinder for my front door lock and made extra keys on the spot. The price seems a bit high for what was done, but he was punctual and very quick in performing the duties. $45 service charge, $50 labor for about 10 minutes of actual work, $30 for the new cylinder (fair price) and $10.60 for 4 extra keys (fair price).
Overall, great quick work, easy to schedule an appt, just ended up being a bit more than I expected.
Larry Wolf
Condo building with intermittent intercom speaker issues. Service call was easy to set up . Technician was prompt, extremely knowledgeable, and personable. Best of all , he was a customer service professional.
michael bishop
Gloria made fantastic copies of the keys I needed and did it quickly. A huge step above most places I go to - as a realtor I am constantly copying keys and need them to work perfectly as to not delay showings. I was thoroughly impressed and highly recommend them!
Robert Beckett
The guys at Nonstop Locksmith did a great job for me. What was originally supposed to be a one man 3-5 hour job turned into a 10-11 hour job that required 2-3 people, but they did what was needed to make sure we were set up properly and safely. I would definitely recommend them to a friend.
Doug Veliky
Chris was so polite, honest and helpful. Ga e me 3 range of options to fix my buzzer and didn't push the most expensive one. I would hire him back in a second and recommend. The price was perfectly fair as well.
Tim P.
I have gone to them for complete rekeying of my house and also for key copies. They are always friendly, fast and do a great job.
David Bennett
Zach was my technician. He was very professional, knowledgeable and patient with showing me how to use my keyless entry, in conjunction with or without a key, as well as installing new locks in my home. I highly recommend NONSTOP LOCKSMITH for any lock installations. Thanks for a job well done.
Marsh Agobert
At first you might have thought that Noah was running late, but the fact was that Non-Stop was the only locksmith we could find that was able to change our locks that weekend, after a tenant destroyed our house and changed some locks while taking the keys for others. Other agencies had full schedules for days out. Noah (our locksmith) took care of everything with professional skill and a warm personality. And he gave us choices that saved us money. After such a horrible experience he set us at ease and left us feeling Safe. We’re so grateful Noah showed up.
Kyle L
I had 5 locks re-keyed. My locksmith Zack was great. He was on time. Informed me on all my options available for the new key/locks. He was very professional and completed the job quickly. I would definitely recommend Nonstop.
Taylor Adams
Jonathon was amazing. We came in for a key that we had cut 3 times at different places and never worked. He explained to us what we needed and cut it quickly. It works and we are so happy we stopped in. It’s a cute small shop that does it all! Want your keys to actually work? Come here!
Jackson Jeffries
Well I'll tell you this Zack Bauk was very outstanding. He was very courteous and polite. also he really knew his business. He explained to me what I needed to be safe in my home, he explain to me what my exact cost would be. I had to get back to some meetings and he did the work in such a timely manner. If and when I need work again I will be calling NONSTOP LOCKSMITH Company and asking for Zack Bauk. also I will highly recommend this company.
Michele Rudenko
Noah is both very professional and warm hearted man. He showed up when other locksmiths said it would be days. He gave us options for saving money and he was just delightful for the hour it took to rekey our locks. You will be so lucky if you get Noah as your nonstop locksmith person.
Aaron Voyles
Called Nonstop Locksmith for a non-emergency issue. We agreed on an appointment for the following day. They came right on time. Ian was very knowledgeable and quickly solved our lock issue. These guys are great!
Joe Gingras
This is my second time working with Non Stop Locksmith and they continue to be amazing. Easy to make appointment, phone call about 30 minutes before arrival, and extremely professional in tackling my job. Will continue to use them for all of my locksmiths needs.
Mike McKewin
I had a gnarly situation with a sliding door lock on a very old door that wasn’t locking. A lot of the mechanism is inside the door and I was worried I was going to have to replace the door.
He took his time problem solving without billing by the hour. He was able to fix it saving me a lot of money on a new door. The price was very reasonable. I would highly recommend Nonstop!
Josh Goldman
Arrived on time (beginning of window), fast service, gave me tips and tricks and explained maintence of all locks both traditional and electronic.
Amazing attitude, would definitely call them again or even if I had an emergency.
Jeff Blettner
Ian was very polite and professional. Told me my options for lock repair and gave me tips on how I could improve it. Price was extremely competitive compared to others. Definitely would hire this company.
Shanna Berube
Chris at Nonstop Locksmith was great. Called me 30 minutes before our scheduled appointment window to let me know when he'd arrive, arrived on time and was polite and friendly throughout. He got the broken key out of our lock quickly and advised me on why it happened and what to do to avoid it in the future as well as giving me a quick idea of what it would cost to rekey the locks to prevent it further. We've used Nonstop before and we will use them again next time we need a locksmith.
Mayari Guzman
Called Non-Stop late morning and received a mid afternoon time frame (same day) for a mailbox lock that needed to be replaced.
Jose notified me of his arrival 20 min out as requested and did a great job that took 10 min flat and even added some de-icer to the other locks in the mailbox row! Excellent!
Chris Olsen
Very professional, knowledgeable, polite, and accommodating service technician. Liked the fact the technician wore a shirt and drove a van identifying the company especially since this was an emergency call at 9:00 pm on a Saturday night. My lock was fixed promptly and properly.
This was the first time I needed a locksmith. and since this was an emergency, I had called the police dept. for a referral for a reputable locksmith.. Couldn't have been more pleased. Thank you.
Daniel Franklin II
Zack was awesome and very knowledgeable. I have a high security lock on my doors and one was malfunctioning which had me locked out of my condo. Worst case scenario was if we couldn’t get in the door he would have to destroy the lock which would’ve cost almost $500-800 for one door. Thankfully Zack took his time without destroying door gained access and fixed the broken lock saving me hundreds of dollars. Thanks Zack for your professionalism and knowledge.
Juanita Nolan
Forgive me if I’m being redundant. I think I responded before, but I got another request. I want to make sure I gave my technician full accolades. He was great! Prompt, courteous and professional. He did an excellent. He represented your very well!
Danial Soorty
Excellent service, very reliable, honest recommendations. Zach was very professional and made sure we got the work completed the same day. He went out of his way to get me the lock I needed. The entire staff is very prompt and professional, can’t go wrong with them.
Richie Scott
Noah made a special trip to come by later in the evening for me. He took his time to ensure that all the locks were installed properly and working well before he left. He also explained how to keep the locks in working order, as well as explaining some of the services that your company has to offer which I would definitely consider using in the future. Thanks for the Professional Service
Rich Teresi
Alex Uribe
Quick, friendly and very professional service. This is the second time our business had used them and they are very efficient! Were scheduled to come out between 12-2pm and arrived early for the appointment. Fantastic!
Steve Nash
Easy scheduling, very prompt arrival. A very courteous, knowledgeable and polite locksmith came and took care of our service quickly and with no mess. Hardly even knew he was there! Great service thank you!
Jennifer Bak
Awesome service, our dude was chill af and came with enough time for us to get, and not even finish, some coffees. After properly freaking out and calling Acura, obviously not getting us anywhere, we googled for some locksmiths, and were not disappointed in the slightest. Great conversationalist and chill dude, who was also from Wisco🤙and awesome quick service. Over all 10/10! Hopefully won't have to, but definitely would, use again. THANKS SO MUCH FOR UR HELP BTW UR A G
Joseph Wong
Zach called before arriving and was right on time. Was very thorough and explained everything with solid recommendations. Not pushy at all just made recommendations based on the age of our locks. I have already recommended him to someone else needing a locksmith for their house.
Beverly Chana
After a couple of minor bumps with information from the office on the phone, Zach arrived to put in my new high security lock. He was professional, courteous and knowledgeable. Overall, a great experience. I highly recommend NonStop Lock!
Bob Lewandowski
We had a gate that would not close, needed new locks on our front and rear doors and a new call button panel. The team did a great job in completing the work and stayed to make sure all the locks were working properly.
Sherese Cooper
We really appreciate the work performed by Non-stop Locksmith. The technician Gerardo was great and extremely detailed even in the harsh outside weather conditions. He answered all of our questions and made sure every lock and door operated properly before leaving the premises. Great Job! We'll definitely be using them again for any other projects in the future.
Trice “Tricey” Walker
I called Nonstop Locksmith a month ago to change my locks on my condo door. The schedule an appointment two days later, which was fine for me, my situation was not emergent. They called a day ahead to confirm the appointment, but ended up having an earlier slot on the day of my appt to fit me in. The locksmith came, and did an excellent job. He re-keyed both locks, and repaired my deadbolt which I haven't been able to use in a year. It works great now. I would definitely reuse them again in the future.
Aaron Mills
Zach was great. He was prompt with his appointment time, discussed what was probably wrong with our lock. Within 15 mins he had fixed the lock and he was on his way. This is our 2nd time using Nonstop Locksmith we will use them again if we need their services.
shai salomon
I was really impressed with the service from Nonstop Locksmith. The service person took the time to diagnose the issue and show us what needed to be fixed. They assessed all functionality of the lock and fixed the issue. Highly recommend.
Fariha A
I was locked out of my apartment and Zach came by super fast and made sure that I got back into my place in no time. He made sure I wasn't overcharged by calling management to open up common areas doors and made me feel at ease! Great service overall!
D. McCoy
Nonstop locksmith was great!! They came out the same day I called, they were professional, courteous and on time. The locksmith (bob, I think) was great he explained everything he did and saved us some money!!! I would recommend nonstop locksmith
AJ Kane
Love this place.
Jonathon is the man. He’s always super fast and friendly. My dog loves him.
I come here for all my key copies, ever since Home Depot messed up three times in a row. They’re real pros here.
I’ve also had them re-key my place twice. Always fantastic.
Kanak Kshetri
I wanted to upgrade the lock in my condo. I contacted Nonstop Locksmith in West Loop, who had a locksmith tech, Zack B out in less than an hour. Zack was very friendly and good at communicating. He examined the existing lock mechanism (mortise deadbolt) and said that they were good so only the lock cylinder needed to be changed -- I really appreciated that he didn't try to upsell. He had installed a high security Mul-T-lock cylinder in the existing mechanism in no time, and gave me a quick demonstration and made sure I was familiar with the new system. He also examined the door and the hinge screws and gave me good advice.
Overall, I appreciated their promptness and their professionalism. I would definitely work with them again.
Randy Cybulski
Nonstop locksmith came out when nobody else could. Technitian was very nice and helpful. He made sure I was satisfied with everything before he left. Will definitely use again if I need a locksmith!
Kirsten Uttich
Zack was very responsive to our initial call and came immediately! He diagnosed the issue with our lock and was quick with replacing the bolt. Will recommend NonStop Locksmith to anyone and will use them again if needed!
Jennifer Thomas
Bobby came out for an emergency lock out. He was at our house earlier than expected and worked hard to unlock our lock- it was not easy either! Very professional and very polite as well. Definitely recommend.
nathan crothers
David was sent out to service our buildings intercom system. He was extremely knowledgeable/professional. He was able to resolve all the issues and get the system back up and running.
Be sure to ask for David!
Brenda Aldrich
These guys rock! Woke up early Tuesday morning and my intercom didn't work! Called Nonstop and they send Brandon out, he is great! He quickly figured out the problem and had it solved in no time. I highly recommend this company.
Mark Mellor
After a couple of issues filled years with my building intercom system I decided to get a new system. I called multiple companies with limited success.
Then I called Nonstop Locksmith they came over rapidly, after speaking with Eli I knew I’d found the right guys!
From start to finish they were professional and most of all honest!!! The system was successfully put in in a single day. They managed to fix an old lock rather then charge me for a new one. And duly reimbursed me $145 as Id written a check in full for them and was unable to rewrite a new check as I had run out of checks.
I wouldn’t say Nonstop locksmith was one of the best small businesses in Chicago that I’ve delt with! I’d say they’re one of the best small businesses I’ve dealt with in North America.
Nick and Eli and everyone I spoke with have been fantastic and if all businesses were like them the world would be a much happier and better place.
I can only thank the guys and say to anyone who’s interested or needs an entry system the only people to call are Nonstop Locksmith.
Daniel Kim
Josh was super awesome. There was miscommunication about service window but he waited at my place to do the work. Most companies would just get mad and move on. He checked all the parts and got the job done. Completely satisfied!
Zoe Ahearn
I got two copies of keys made here for my new apartment. I was in a huge rush, and they were able to make copies of my keys right on the spot. The keys work perfectly, and they didn't charge and arm and a leg. Excellent customer service too :)
Clay Kerr
This place is the BEST! Don’t have enough good things to say about them. I stopped in for a key ring and didn’t have cash and they have a $10 minimum on cards. They ended up just giving me one and said write us a review, so here I am. I hope anyone that reads this makes a point to use them because the customer service was on point. I will definitely be back for future lock needs.
Petros Kyvelos
There were some unexpected hurdles and challenges with the job nonstop was hired to execute.
Ian, the onsite specialist, was not fazed and rolled up his sleeves and got the job done.
He was very professional and pleasurable to work with.
highly recommend them
View from the hill Swift
Saw the locksmith leaving a local job at the end of a workday, asked for his help with an apartment building door intercom. He was there the next day and was fast and efficient and for a reasonable price. Nonstop will get this building's business in the future.
Natylia Mckinney
Nonstop locksmith had very fast, friendly and effective service. I got assisted by a store technician by the name of Gloria. She was very helpful and was very concerned with the job at hand. I would definitely recommend this locksmith to anyone who’s interested and I suggest that they request help from Gloria!
G Green
The technician, Ian, was on time, very personable and knowledgeable. He fixed our issue super quick and offered recommendations on how to prevent it from happening again. Highly recommend and we wouldn't call anyone else!
Cpt Slap A Hoe
Alexander worked well on our intercom. It was badly damaged and worn down so he came and fixed it and made everything better. Was also on time and really quick with things and the intercom is much better now. Will recommend this company. Thank you so much.
Julie Snyder
Nonstop Locksmith was great! They were able to come same day, rekeyed 4 locks and put a new lock in our mailbox. The technician was on time and efficient. I would definitely use them again!
Michael Murphy
Thank you Nonstop Locksmith for coming to my rescue with your prompt and excellent service!!! I cannot praise your technician Josh Sands any more highly for his customer service and professionalism! Thanks again! I will definitely spread the word amongst my friends & family about your services!!!
Ms Hamilton
Noah Ramos, II was quite Punctual, very professional , he smelled good, great conversation and I felt safe with him on my house while I was alone. I will use your service again and i will refer this company. Thank you for your assistance and service.
Eduardo Perez-Chavez
Gloria,
Thank you for being the best.
She is quick and efficient. Very helpful and polite. Quite possibly my favorite location to have keys made keep up the good work.
Alec Hopmayer
Had Noel come to our house to rekey a new back door to match our current doors. First came in said the lock was not compatible. He then worked with us to replace the current lock with a lock I had used previous. Was very gracious and a pleasure to work with. I have used Non Stop Locksmith multiple time and I highly recommend them.
Trista Mullins
I walked in to have a house key duplicated and was welcomed my a very nice lady. She gave me the estimated price, which is very reasonable, and immediately made my new keys. I was in and out in just a few minutes!
Sarah Siegel
These guys are great. Chris arrived quickly and was fast and professional. He even dealt with my dog, who is not fond of strangers, in a polite and understanding manor. I would definitely recommend Nonstop Locksmith and Chris for any future locksmithing needs.
Craig Chapman
Great folks to work with when you're stuck in a bad situation. I've used their services twice in the last month after I locked myself out of my apartment. Chris came both times and was incredibly friendly, professional, and timely. I was in the door within 30 minutes of calling the office both times. Highly recommended. I'm a theoretical physicist and a bit of an absent-minded professor type, so I'm sure I'll be using them in the future.
Jackie Ingram
My friend got locked out of her condo. I was dropping off important documents and I told her I would be right over. I got there sooner than expected. My friend rushed and put her coat over her pj’s and slipped on her house shoes and grabbed her car keys instead of her house keys. What a mistake, I saw the terror in her eyes and I felt so bad.
We could not find anyone home that had her spare keys. Our last resort was to call the locksmith.
Thank goodness we called NonStop Locksmith. The young lady was very professional, kind and offered outstanding customer service! She explained she would check how long it would take for a technician and she said about forty minutes to an hour but she offered another solution; she would check on another locksmith closer. She placed us on hold and made the call. The new Locksmith called us and stated he would be there in fifteen minutes.
The technician arrived and introduced himself as David. He literally got there, and in ten minutes the door was open! I cannot tell you how happy we were for my stupid mistake.
Customer service is lost in our world today, but David and the NonStop Locksmith young lady, with the kind face, and curly long dark hair proved that the customer comes first. It was so refreshing just knowing they never made us feel uncomfortable about getting locked out! I even went back to NonStop to get spare keys made, so we would not make that mistake again!
I can honestly say, on a scale from 1-10 they get a 10+++++++!
Tom Berdelle
Ian came on time, provided wonderful service and got the job done in a very timely manner. He was also very knowledgeable and answered any questions I had. Would definitely recommend him and Nonstop for anyone looking for a locksmith!
Sean Horridge
One of the locksmiths was experienced and did a good job on the front door; however, the other may have been in training and seemed clueless. He was much slower and his work required fixing in the end, adding an extra 30min to the visit.
Agustin Roman
Not to long ago i moved to my new apartment. It was great but there were a couple of the doors where there were locks but no keys. We asked the landlord if he had them and they said they never had it either. Some of the keys missing were for the bedroom and the bathroom. So i felt it was important for me to have them. I Google d where i could get help and it lead me to Nonstop locksmith. Easier than 1 2 3 they were in and out fast. i was very impressed on how efficiently they work from the dispatcher to the technician. Great service all around.
Lesley Fisher
Our locksmith Noah called on his way and arrived pretty early in the window. He was incredibly friendly, efficient, and did a perfect job. We would hire this company again!
Steve Ricks
I am the President of our small HOA and we use Nonsop Locksmith exclusively. The staff is always friendly and professional and their prices are very reasonable. Cliff was very professional and did an excellent job troubleshooting and then installing a new intercom system for our building.
Danielle A. Moore
i needed a bunch of keys cut as part of my moving process. Alex M was awesome! He cut them all relatively quickly and just made the whole process smooth and easy. I’ll definitely be back.
Jason Guiden
My experience with the Nonstop location on Madison has been stellar. Gloria always provides first rate service, she’s very friendly and out going to customers and my issues are always handled right away. As a property manager in Chicago, having a top notch vendor like Nonstop Locksmith is a huge relief.
tiffany jackson
My locksmith was excellent! He was very professional, efficient and personable. NonStop was reliable and saved the day for a gal in distress..Thank you again.. I will recommend this company to family and friends...
Michael Flood
Ian was confident in being able to fix our issue. He was fast and efficient and I recommend him for anyone who needs his skillls. The lock works better than it it did when it was brand new! iam was virtuous, friendly and professional. He was so organized. It was like he wasn't even here at all when he left! No disturbance to the business and he got here FAST! Not easy I'm Chicago on a Friday. Thank you Ian!!!
JZ Realty LLC
Josh was my technician today and he was prompt, courteous and extremely professional. He worked efficiently and effectively as I was under time constraints to complete the job. I will definitely use Non-Stop Locksmith for future services.
Matt Stoneback
Zack Bauk with Non-stop was excellent! He showed up on time fixed our issues quickly and easily. He was a pleasure to work with and I would highly recommend him and Non-stop for any of your locksmith needs. Thank you Zack!
Sarah Lund-Hayes
Rosie replaced all the locks outside my house and to my garage (8 total) to all match one key. I would have never considered it til she recommended it. Genius! She completed the installation extremely fast and has made my life so much simpler. I will be using Nonstop in the future for sure.
Sylvester Sly Hughes
Ian the technician did an outstanding job fixing the door! He made sure that the door was secure in an acceptable, working manner. He explained each facet of the process. As a customer, I really appreciated that!
Cindy Banderas
Ian came out to my home after my locks when broken into. His amazing customer service was delightful. His quick and knowledgeable work ethic was very helpful. I would definitely call Nonstop locksmith-Madison St again. Ask for Ian Mayoral. Thank you again!!
Meghan Roach
Rosie was amazing; courteous, friendly and efficient. Becoming a regular customer here based solely on my experience with her. Price points were reasonable as well. Highly recommended.
Mark Tonchick
We have used Nonstop Locksmith twice this year. Once when we moved, they came within a couple days (fuzzy memory). The second time we had a little bit of a security emergency and they came out THE SAME DAY IN THE SNOW. Noah helped us both of the times and he was great each time. Thank you Nonstop, and thank you Noah!
Rhonna Vinke
Overall I am very happy with the service from this company. A little hiccup with scheduling but they were apologetic and accommodating. Our technician was knowledgable and efficient. He got the job done quickly and conservativel as far as cost.
Lisa Devivo
Just want to say how professional josh sands was. Had him out for lock changes and took less than a half hour. Josh was very quick n cleaned up after himself. Thank u I will definetly use this company again.
Layne Menter
The workers at nonstop lock were extremely friendly and helpful when replacing both a lock and key. As soon as I requested a service, they came over first thing the following morning and were in and out in 15 minutes.
Jes Martinez
Super fast! I called and they were here ASAP, did the job in less than an hour! Super friendly and nice too! Will definitely call them again if I need it.
Noa Krugliak Cleveland
This is the most professional locksmith company I ever used. I some how managed to lock myself out of my car and house numerous times in the last 3 years and my experience has never been as easy and quick as with these guys.
Last February, I was locked out of my house and in 7 min from calling the guy from Nonstop Locksmith was at my door. He opened both the door to my building and the door to my apartment, I kid you not, in 5 min!
I highly recommend you call these guys if you want a quick and easy experience and gracious service!
Matt Tresch
Chris showed up on time. He was actually early and sat in his car waiting till the scheduled time. I saw him though and so we got started early. He was very easy to work with and straightforward about the work and upfront about the costs. Rekeyed our locks and replaced one lock. All very efficient and seamless. Couldn't ask for better.
J C
This is my second time using NonStop Locksmith and Zack changed my locks today. He was extremely professional. He completed the work on my door (as I had trouble with one lock sticking), rekeyed the locks and made 5 new keys in record time. He cleaned up and I'd highly recommend him!
Daniel Raymer
Excellent, quick, easy, friendly. Gloria made my day a lot easier by getting my request done right away. Couldn’t ask for better!
dancing dancing
Prompt and courteous service. Our technician Mike is really good at what he does! Fixed loose door knobs, made keys to work, all in a timely manner too!
Katherine Eharoshe
I stopped in the shop to get a few keys made. The people working there are very helpful and professional. The store is updated and beautiful. My keys were made really fast, and I was very happy with my experience.
Josephina Alexander
Had some issues with our office safe. Was recommended to call Ian Mayoral and I couldn't be more happy with the decision to call. Ian got the job done fast and without any issue. Definitely will call if I need any locksmith needs.
Alan Mueller
Nick was very competent and helpful replacing my front door lock.
Kayla Chen
I had an 8am appointment way out in the northwest suburbs so I was pleasantly surprised when my doorbell rang at 7:59am. The locksmith was courteous and knowledgable. We had just closed on our new home and my husband had already installed some new locks, but we wanted to add a new deadbolt. Not only did the locksmith put some tarp underneath the door to catch the sawdust from drilling a new hole into my door, but he was also able to re-key the deadbolt to use the key we already had. Definitely recommend.
Byron Williams
Had an install today from non stop locksmith. Ian Mayoral was the technician. Ian was on time, very professional, personable and efficient with the install. He reviewed the details of the product and walked me through the operations while answering all of my questions. It was in deed a pleasure having Ian as the tech today.
Katie Funkhouser
I have used Nonstop Locksmith three times over the years, and each time I have had a positive experience. Most recently, they changed the locks for my new home. They are prompt, friendly, polite, and offered helpful advice regarding my new digital lock.
Brandon Bailes
I locked myself out of my new building today, Sunday, and called Non Stop locksmiths. They sent me out Zack. Zack was out to my location within an hour. Within 1hr 15minutes I was back inside and within two hours from my first call he had re-keyed my entire industrial property. This will be the company I call for every lock I need taken take of. Great Experience!
Aimee Trottier
I was immediately impressed with how polite Bill was when he came to my home , mindful of my infant son and also my overly excitable large dog . He greeted everyone and started to work on my complex lock - another locksmith could not fix it . He explained the problem and repaired it showing me what went awry. Overall , very pleased . Thank you Bill
Martin Mikrut
Fast had five different keys done in less then 5 minutes. She was very polite and professional highly recommended this shop!!!
Peter Hammond
Bill was great. He was stuck in traffic so gave me the heads up that he'd be a little late but still made itwithin the time range they committed to . Did a great job fixing the locks and gave me an honest opinion on which locks to use .
Karmen Wong
I needed my locks rekeyed and scheduled an appointment with Nonstop at 10:30am. By 8:30 the next morning I was all done. The locksmith who worked on the locks was very fast and professional. I would work with them again!
Lina Chiu
Excellent customer service; easy to schedule and service was professional. We have used non stop on previous jobs and will be using them again in the future. Thank you Michael for fixing our locks!
Alexis Myers
Great service, very professional and excellent work. Completed a major job (rekeyed 7 doors, installed new closer and adjusted 3 closers) in under 3 hours. Would definitely recommend and use again.
Xosé A.
Had a great experience here, needed two key copies urgently and they were able to hand them to me in no time and with the best of the attentions. Great costumer service, specially highlighting the extraordinary help and support from Gloria. I highly recommend this place.
B.R. Ribaudo
We've used Nonstop now a few times for all of our lock, garage door and garage opener work since we moved in 3yrs ago. They've been just fantastic to deal with.
It is always Wayne that comes out and he's knows our house. He's always honest about what needs to be done or what would be a waste of money. That is hard to find.
He's dedicated and always does a quality job.
jeff nicholas
Our Rep, Ian, was courteous, efficient, and polite. He was on time, made quick work of 5 or 6 locks and was offered great advice about other locks around the house.
Would use Ian and Non-Stop again in a heartbeat.
Bobbie Howard
Ian was great. He was punctual, knowledgeable, gave me many options without pressuring me to make a decision and then repaired my gate quickly. The next time that I need a locksmith, I will call Ian.
James Kritek
Zack from Nonstop Locksmith did a great job. He was on time and texted me to say when he would be there to meet me. Zack was quick and got the work done fast. He cleaned up everything and explained my options. I’ll be using Nonstop again.
Zoe Larson
Perfect service! Arrived when they said they would, their work precise and efficient. Zach was very polite and helpful! My gratitude and recommendation for this company. Many thanks!
Deanna Simms
Gloria was such a big help to me! Came in, in a panic needing a key made she was ready and willing to help. Has the best customer service. So glad I came here. Thank you so much Gloria, you’re the sweetest!
Jude Andrew Tungul
Great service, Zack was communicative and friendly, and arrived within the time frame as promised by their staff. Will be working with them in the future for sure (shout out to Shimon and Jason G. over too!).
Eli Wynn
Zack is an excellent locksmith. Changed my locks efficiently and even pointed out how I could increase the security of my home by switching to a different type of doorknob. Definitely would call again.
Karla Motta
This is our preferred company for making copies of keys. In our business we rely greatly on accurate key duplication. They have always delivered with excellent customer service and quality. Highly recommend!
emingione
Chris was very professional and courteous during the entire process. Explained multiple options without trying to up sell us on additions we didn't need. I would recommend NonStop Locksmith to anyone that may need their services.
Matt Piazza
Zack took care of all of my deadbolt needs and went the extra mile to make sure everything worked smoothly! He was always ready to help woth wa venfriendly attitude – highly recommend
Vero G
We had been having issues with the locks and deadbolts of our two front doors. I called Saturday afternoon I was informed that a tech was in my area and I was give a timeframe. Zach the technician called and arrived promptly we explained the problems/issues we had been having. I really appreciate his honesty when he explained that he might be able to repair the deadbolt (I was thinking we would have to replace it). This was the third locksmith company I called. It’s true third time is the charm. Thank you for coming out soo soon.
William Creviston
Luis was very quick to help me and copied a couple of keys for me in a very professional and timely manner. Will use Nonstop again for sure.
Q (Qbsfinest1226)
Very professional and swift service from Ian Mayoral. He showed up ahead of scheduled time and completed install quickly. Very satisfied and would recommend Nonstop for any lock services.
dana moskalik
Everything starting with the initial phone call. I needed service that day and Alex and Brian were there very quickly. I love how they didn't try to upsell and got the job done ! Efficient and both really friendly!
Amy Post
This morning my garage doorknob fell off in my hand while I was late for work and with two small kids in tow. I did a quick Google search and found Nonstop Locksmith and I am SO GLAD I did. They answered my call right away and said they could help. Our amazing and friendly locksmith arrived less than an hour later. He was kind and professional and replaced our doorknob in under 20 minutes. The rate was extremely reasonable. Nonstop Locksmith turned a stressful morning into a no-big-deal new doorknob. Thank you!!
Jill Noble
Very prompt and courteous service. Got the job done very quickly. I would highly recommend Nonstop Locksmith!
Angela Baum
Arrived at my door very promptly. I was impressed with how professional the fellow was. He was able to unlock my file cabinet which had been fully locked for ten years or more! Should have called them years ago.
Carrie DeLange
Gloria at non-stop locksmith was amazing! She helped me copy my apartment keys after they were stolen. The whole process took only minutes and she was so nice! Thank you Nonstop Locksmith!
Colin Regan
I was walking through the neighborhood and came across this locksmith who was able to create a copy of my condo key when Home Depot / KeyMe kiosk either could not, or created a key that didn’t work.
Was in and out with a copy of my key in less than 10 mins!
Laura Johnson
Noah was very professional, very personalble AND he smelled good.
I was upset because the receptionist told me they wld March the prices quoted by a competitor.... which was not true. The competitor quoted me a FLAT $65. When Noah arrived he said there was an additional $39 fee, not a flat $65. The locksmith was a 10. The call Moana deceived me....so the company gets a 3....
I was reimbursed for the difference. A simple misunderstanding. I appreciate company officials calling me to rectify the problem. Now that is a 5 star company!’
David Alexander
Had a duplicate made of a SC19 key which was very easy. Turned out that I did not in fact actually need a SC19 key and locksmith cut me a SC19 key and another basic key which looks identical and is of normal thickness. For guidance, the blanks of a SC19 key are thinner. In any case, both keys actually work so that was good to know. Going forward I will save myself the headache of trying to find an SC19 key copy of this key. Thank you Nonstop Locksmith!
brad giafaglione
ZacK was amazing. He came out within 30 minutes of my call and was able to resolve our issue immediately. Thank you for the great service.
mohammad sayes
I got the BEST service here. I locked my keys out of my BMW and no locksmith would come help when they heard the type of car I had. But then I got Zack. When he heard I had the dreaded BMW he said "ok" and accepted my request. He came exactly when he said he would and according to other locksmiths performed a miracle and opened my car up. I was so happy I gave him a big ol' hug. HIGHLY recommend.
Danny Garza
If Mike Krauser is representative of your company's values, Nonstop Locksmith has a new customer for life!!! On a Saturday, the Montrose store is closed Mike is in the parking lot unloading his truck, and he said that the store was closed but nevertheless took the time to give me advice, direction and a small set screw :-).
I'm sure he was ready to call it a day and get home to his family, but he took the time and made the effort for me. His actions saved me the HUGE hassle I would have had if I wasn't able to resolve my issue over the weekend.
I'll be recommending Nonstop Locksmith to all my friends and family. So great to see a neighborhood business with such a strong customer service focus.
Thanks Mike!!!!!
Danny - Horner Park
Eddna Castro
Non-stop locksmith provides a very reliable service. Noah showed up in a short period of time and unlocked the door in a few minutes without any damage. Totally recommended!
Joseph Cahill
I had an emergency door buzzer problem - they were very responsive and fixed the issue ASAP - great customer service to go along with their expertise!
leslie cooke
Called nonstop locksmith on a saturday afternoon to see if they are able to come out and change my locks.
A lady name Ruby picked up and was so helpful she answered all my questions and was able to schedule me for the same day at the commission named Alex came over and change my locks. Not fine made me some free copies of keys ! thank you guys you're the best locksmith company in Chicago!!!
Andrew Franco
Unbelievably Great! Wonderful service! Came here on recommendation and I was able to get my bosses keys cut after having trouble at the big box stores. Will definitely come back here again!
Yasiel Lacalle
Alex called me beforehand, once he got here, he got to work right away. I must point out that he was especially helpful when I needed to get another mortise system on the spot from amazon, he guided me and appropriately pointed out which system would be most appropriate, definitely recommend and would use again!!
Albert Ellenich
My building has worked with Nonstop Locksmith on several occasions and they are always quick to respond to our needs.
We had been struggling to find someone to come do what we thought would be work outside of Nonstop Locksmith's capabilities for our front gate. As an interim solution, we had them come out to at least get the gate latching and locking until we could address the larger problem. Ian, the technician who came out, proposed a more comprehensive solution that actually solved our larger need! He was able to do all the work during the visit with the exception of installing a door closer which was out of stock until next month and will be installed then.
Our troublesome front gate has been an ongoing problem and I'm hopeful Ian's industrial strength parts replacement and additions will finally solve our gate issues. The cost was also reasonable and being able to do all the work during this visit was a bonus!
Cat Humpal
Jonathan helped me select a new key after I snapped my last one. He was knowledgeable about the materials of the keys and answered all of my questions. Service was quick and he made a perfect copy of my snapped key nub.
Barbara Yeung Lu
Something was loose in our existing front door lock, and I was unable to return home after a stroller walk with our 2-month-old in the super hot summer. Luckily, Nonstop Locksmith was just a block away from our home. The guys immediately tried to do all they could seeing that I had a newborn with me - making a second copy of the house key, reverse engineering the key, and finally called in an emergency locksmith service to get us into our home and replace the entire lock to prevent us getting locked out in the future. Great customer service! They were a lifesaver!
Patrick Daleen
They were very quick to respond to my emails and even quicker at rekeying my lock.
Joe Caballero
Security Is of the upmost importance at our school so we called nonstop locksmith for a service call. We work with other Locksmith but Zach really came through and went above and beyond to ensure the security that we needed.
Not only did we get the lock we needed, he also had several professional recommendations to ensure the schools security -
Thanks Zach! 5 Stars!!
visual finesse (Visual Finesse)
Walked in to a nice warm welcome. The gentleman in store was quick to hop on a copy of a key for me and he did it in the matter of a minute. The key works great and I appreciate the great service. I highly recommend this place!
Jose Crespo
I recommend Nonstop Locksmith without hesitation. Ian Mayoral arrived to my house on time and completed the needed work very efficiently. He is very professional, polite and thorough. Job well done!!
Jack McCabe
I'm headed back later today for my 3rd purchase.
These guys are all about quality, speed and competence.
Their keys actually work better than the originals I've brought in
to be copied.
Susan D
We love Nonstop Locksmith! 5 Stars for quality, expertise, professionalism, responsiveness and customer service! Eli, the owner, is amazing and makes on site visits and Gerardo is available whenever we call--THANK YOU--you are the best!
Max F
Mike was very informative, prompt and double and triple checked the installation.
Very knowledgeable and above all honest.
I will request his services specifically when calling Nonstop Locksmith.
Thank you Mike!!!
Sam
NonStop Locksmith was able to find a lock for our 18 year old sliding door. They sent emails and phone calls for status finding a lock and scheduling an appointment to install. Alex the locksmith was very friendly and got the job done in about 20 minutes. Would recommend them to anyone who needs services in the West Loop.
Elisa Khoshaba
I was actually locked into my office at work, the lock somehow jammed and was not opening for me, so we called Nonstop Locksmith and they arrived within an hour and then it only took a few minutes to open the door. Friendly and fast service! Highly recommended!
Racquel Fields
Great service. Really efficient and Nick was great! He assisted us through some technical difficulties and got us up in running quickly. It was an easy process. Thanks for everything!
Marianne Diachenko
I highly recommend Luis for any lock problem. He's very knowledgeable in his craft. Very nice and polite. He explained what he was doing at every step. Excellent service!!!!
Jason Baker
I want to thank Josh & Non-stop locksmith for coming out as quickly as they did. Just closed on a new home and when Josh arrived he asked a couple of question, gave a brief explanation of the work to be done, and finished relatively fast. Thanks again Josh, much appreciated.
Sydney Parks
I was greeted with a smile and the work requested was ready when promised. Excellent experience.
carmella rocha
Second time I've been into Nonstop Locksmith. Dude working there is way friendly. I run a small dog walking business and the keys were cut perfect each time. Thanks for being a solid business.
Tom Le
Literally, the smoothest and most responsive process ever. I was kind of dreading it at first and then it was easy as anything. Loved how the showed up immediately and knew what to do efficiently and effectively. Definitely recommend.
gilberto gomez
Zack Bauk did an honest and fair assessment of our repairs. Great customer service and integrity go a long way and Tovala really appreciates the effort put into our repair needs!
Nicole Cisternino
Had a great experience! Fixed our buzzer in a timely manner and were very upfront about cost. The service from making the appointment to the technician was great.
Michael Michalak
Nick did a great job coming out and rekeying a condo back and front door. Good communication and efficiency. Price was very fair for the work as well.
Kelly McCabe
Excellent to work with, and the office team was very responsive during the planning & scheduling phase. Chris came on time for our appointment and finished the work quickly. Would definitely recommend!
Keisheya Spencer
This place is in a convenient location for People that frequent the West Loop. I’ve been here several times & the customer service has always been great. I usually come on my lunch or break & i never spend more than 5 mins there. They were able to duplicate a key I couldn’t get copied at any of the major “hardware “ retailers.
Eduardo Ledesma
Nonstop did an excellent job fixing two separate door issues. They were on time, worked efficiently and the prices were reasonable (for the somewhat expensive going rates in the city). I would use them again.
Aubrianne Karaffa
I was able to have a locksmith come out day-of to rekey some locks. Noah was honest, friendly, and efficient! I will definitely use Nonstop for future lock needs. Thank you!
Aaron Adams
Zach was super helpful. He stayed in touch while enroute and arrived when he said he would. His work was beyond good. Zach got into my vehicle in minutes. A++
Bobby Johnson
Joseph from Nonstop locksmith was very professional and friendly. He re-keyed 4 of the locks in my apartment and checked the rest to make sure they were fine. He did it all in an hour and at the price I was given over the phone.
Justin Odom
I had my locks fixed and rekeyed by Zack and he was on time, commutative, fast, honest and super helpful. I would definitely recommend this company to anyone who needs locks changed on the spot.
Dale Cabreira
Alex was great to work with. He walked me through the process to program my system and other options to consider for my system. Thanks for the support and great service.
Sandra Rouser-Williams
I have used nonstop locksmith in the past and have always received great service - Today, my service was performed by Mr. Michael - and he was fantastic - my storm door lock would not open and this is a new door with new locks and Mr. Michael assisted me in unlocking the door and opening up the strider holes where the lock was trying go into but could not unless it was cleared first, but anyway this should have been done by the previous person who put in the lock - So, now I am able to turn the lock completely without having to force it - Its good to have a expert who is actually an "expert" at his job - will be calling non stop locksmith for all my issues with door locks -
Karen Whalen
Mike was great! He arrived on time, determined the problem, and fixed it within an hour. He didn’t need to replace the lock as another locksmith told me was necessary.
Rita Lee
About a month I was locked out with my very tired and hungry 4 years old. We were heading out to meet a friend for dinner and realized I left the key inside the house. So, I called my landlady, who refused to help. Obviously, didn't have a choice, my friend recommended to call Nonstop Locksmith. Tim was willing to wait and come out after we were done eating dinner, even though he was on his way home after his shift. He was very professional and very patient. I definitely recommend locksmith. Great job!!
Mike Chung
Timely, professional, and skilled. I had a set of keys stolen and needed the locks on my home rekeyed. I was able to get a visit the same morning that I called in and within 20 minutes of work, both locks were done.
Anthony C
They installed a 4 until video intercom with door buzzer through phone app for our condo complex. They did an outstanding job from quote to installation and I would highly recommend their service
BobbieJean Sweitzer
Cliff was great. The ultimate professional. He made sure my keys and locks worked before he left. Even fixed a problematic door for me. I highly recommend Cliff and Nonstop Locksmith.
Kenneth Mantel
I can't express how pleased I was to find Nonstop Locksmith. Recently, the master key to one of the main doors to our condo building entrance would not work, and of course, this was discovered at 4:45 PM on a work day,
Nonstop was able to schedule Chris to meet me at my place within an hour and a half, at a very reasonable cost for after hour service.
Chris not only was very friendly and knowledgeable, but also very honest and detailed the minor issue causing the lock not to work and advised on preventive maintenance we can do on our own to prevent, and that we would not require a new lock.
I hope to not require locksmith service, but will call on Nonstop
Thanks,
Ken
William Sutherland
Zack was a super locksmith. He was polite, professional, and fast. He diagnosed the problem immediately, had the replacement part in his truck and we had our door repaired in no time at all.
Malchom Napper
Had to do a rekey for a unit turnover. Bill arrived within the designated window & was done in 15 min! All the keys worked, which made the tenant move-in a breeze. Will definitely use Nonstop Locksmith again!
Pan Corlos Wong
Gloria is a very nice and patient locksmith. She made 25 key copies for me for over an hour. I will for sure come back to this store for my future key/lock needs.
Debbie Finley
What a great experience! A very helpful gentleman named Ian did an outstanding job. Very good representative of your company.
Happy I contacted one stop.
Molly Jo West
I manage a dog walking company so I'm always needing to make copies. The staff here is always super helpful and friendly. They also do a good job of geting me in and out fairly quick.
Eva Lozano
Zach was amazing!! I highly recommend you use this locksmith and ask for him personally. Friendly, professional and FAST. This guy knows his trade!! I’d give more stars if I could.
Jeremy Johnson
Needed 6 duplicate keys made. Came On a Saturday with no wait. Fast, friendly service and reasonably priced! They even had two of the funky keys that another hardware store couldn't copy!
Keya Ramirez
Quickly got my keys copied but on the expensive side of cost. But they carry a huge amount of key types. I went to 2 home depots and an ace hardware before I was directed to them. The other 3 did not have the key type I need for my rental property.
kelly wiesenthal
Professional. Courteous. Polite. Knowledgeable. I'd definitely use this company and locksmith again.
My locks were fixed, and my home wasn't robbed! All of my questions were answered politely and completely.
Stephen Butler
Noah was on time! Very professional and efficient technician. My condo association will definitely use him in the future! Thank you Non stop.
Leanne Petschow
My tech was very respectful and nice. He completed the work fairly quickly. He also made sure to double check that everything was working correctly before he left. It was one of the best experiences I've probably had with a tech.
erincinco
Zack B. came to change my locks and fix a wobbly latch, and he did all that and also replaced the strike plates on one door. He was professional and friendly, and my knobs and locks are in great condition now. Thank you!!
Justin Goetz
These folks were polite, timely, and professional. They did their work quickly and for the price they quoted over the phone. Highly recommend.
Casey Hopcraft
Gerardo was awesome! He spent extra time finding a locating the wiring for a buzzer system in a home that’s 130 years old with a buzzer that was 30 yrs old that ha been conered at least 3 renovations ago. I’m so appreciative of his help! Clean, friendly, and as kind to my pups!
Janise Collins
James was awesome. Timely and efficient. He was knowledgeable about the product and offered many great ideas.
Will definitely recommend and use again
Danielle Mitchell
Nick was an efficient tech. He assessed the issue with ease and was very knowledgeable.
Reid Zarnoch
Ian from Non-stop locksmith was great! Verified arrival time, courteous and helpful explaining electrical problems with building intercom. Gave an accurate quote and fixed problem very fast.
Sarah Burkard
Nonstop Locksmith (Especially Noah) came through on short-notice and did an amazing job. The job was done professionally and quick, but was undoubtedly thorough. Thank you!
Ashley Taylor
Whenever I need keys made I stop here. This is my 5th time stopping by. Compared to other places I have to take keys back because they do not work. I have never had that experience Nonstop Locksmith. Also, the associated are super friendly and polite.
Peggy Williams
Zach was extremely helpful. He took the time necessary to show me how to activate my locks. I highly recommend his services.
Jaymes Kaiser
Just moved into a new condo and wanted to be sure that we had all the locks re-keyed. Called Nonstop and they were able to come out first thing Saturday morning (2hr window between 8a-10a). The tech arrived at 9 and was to work right away. I wanted to have the locks re-keyed as they are some very heavy-duty locks that were well over $150 to replace, that also meant they were a little trickier to re-key. TIm (the tech) was able to re-key one lock that I thought for sure would need to be replaced, though it took him longer than we both expected he was able to get it done and was able to save me a lot in replacement costs. He also replaced 2 locks that were clearly not meant to be used for securing an exterior door. Tim was also kind enough to explain what he was doing me while working, which was great because I can use that info in the future. I did have to call that evening as after he left I couldn't get one of the locks to open once the door was shut (we tested it with the door open and for whatever reason the extra pressure from the door being closed caused the lock to freeze up), they sent someone out the very next morning free of charge to fix it (just needed a hidden screw and the lock cylinder to be tightened). While it was still not cheap to have to have the locks re-keyed, it was definitely cheaper than replacing them all and it saved me the headache of having to install new locks for the old ones that aren't standard.
Vinod Kalathil
I contacted them to have my lock changed and the service was excellent. They had immediate availability and provided me with different options including fixing my existing lock. The technician was very helpful and fast.
Cleighton DePetro
These guys are great! Showed up on a Sunday (called ahead to confirm), explained the problem with our postal switch clearly. Friendly and helpful. Not sure how price competitive they are but it seemed reasonable.
Sara Narvaez
Super quick, arriving within 10 mins and very fast! Ben was amazing! Very nice and professional and got the job done in minutes! THANKS BEN!!
Christa Carlson
Great service. I walked right in and they were able to get keys made for me within minutes! Highly recommend for quick, friendly service.
Anthony Spina
Very helpful! I was locked in my condo because of a broken latch. I managed to disassemble the door and brought the whole lock to Nonstops’s location. The staff took a look at my broken lock right away and gave an extra latch they had for no charge!
Lauren Lehmann
Ariel was prompt when arriving at my house! My son was sleeping and he made sure not to disturb him while he was working. He fixed the intercom system that we've had issues with for months, with no problem!
Leslie M
Chris saved the day! It was late Monday evening or very early Tuesday morning depending on how you look at it, when I realized I locked myself out. He was professional, polite, and got me back into my apartment fast. Thanks again, Chris!
Central Cricket
Quick, easy and great customer service. Rosie was my technician and she was very friendly and was fast since she knew I was short on time. Will be my regular spot!
Alex Ramirez
Technician came by and repaired a lock in the front door. He went over options available on replacing the hardware and upgrading security. Door in the back was also looked at was told deadbolt not throwing properly into the frame. Tech drilled the hole deeper and explained deadbolt throw was now farther in, increasing security!
Will use And recomend NonStop Locksmith in the future!
Thanks!
Ve Bui
Noah Ramos was great done in 2O mins. We’d just moved in and we weren’t left keys to our storage unit. Now we can finish moving.
Alex Proskourine
Noah did the greatest job in fixing the lock and giving excellent advice. Very knowledgeable, very creative fixing these difficult issues!! Thank you Noah! Will use again for locksmith.
Cristian Jamaica
It was a big guy very nice didn’t quite get his name but was nice and honest about his job definitely would call again. His plates on his truck are 2003238 on May 22 awesome service!
Lorna Juett
Prompt service for finalizing a fix that took several calls. Gerardo (I think!) was friendly, personable, and created a solution we weren't sure existed. I would recommend them to anyone.
Emidio “Chitofinho” Maunze
Great service, affordable price, good sea food. But I keep comparing it to what I'm used to, the greatest 🇲🇿. …
peter frerman
They showed up on time and changed the key on 5 doors...while staying out of the way of the movers. Great service and price.
TORRY WORDSSMITH
I had an Excellent experience with Nonstop Locksmith, I has a very old door and lock that had stopped functioning properly, Michael came and assessed the problem and made the necessary adjustments with efficiency and handled my issues. Thanks again Michael and NonStop Locksmith
Freddy Rocha
This service was prompt and efficient. Zach was very helpful in opening my car up. Opened my car up in no time. Will definitely use this service again.
Tina Haralambopoulos
Zack B. was AMAZING. Super friendly and professional. Locked my keys in the trunk of my VW Tiguan and worked some magic to get my door unlocked. Thank you so much.
Andrew Breen
I needed keys for some cabinets in my classroom. They were not easy to find, but Josh was quick to respond and visited my school twice just to make sure they were high quality. Thanks!
Gregory Linington
Zac was terrific, a total pro and a nice guy. Gave me all the information I needed before beginning work, and got it done quickly. Highly recommended!
Yogi Yedlin
I used Non stop locksmith several times and each time the service was extraordinary and professional .
These guys are real pros and know the business inside out .
Thanks for great work.
Julianne Yun
I had to get keys copied and I received excellent service. The store was actually closed but a technician who was on his way out had me come into the store and cut the keys for me anyway. Customer service was top notch. I will return for any key or garage service.
Kristin Lee
Technician called ahead of time, was here a few minutes early, was friendly and professional. We needed additional keys made and he was able to accommodate.
Shawn Eden
When I was looking for a locksmith I found nonstop lock on this app! So I called and talked to Daniel who quickly assured me a locksmith could be out with in a half hour! John gave me a 20 min heads up and then called me when he got here! The service was grate and wouldn't go anywhere els.
Mike Quick
Best locksmith experience I have ever had. Hands down. Showed up in 30 minutes from when I called and got me into my place within 2 minutes.
The best.
Alex Kerner
Great first experience with Non-Stop! Istvan was on time, very helpful and got the job done quickly! Also made sure everything was fine before he left. Will highly recommend!!
Shannon Vidra
Joshua Sands has amazing customer service. I was very pleased with this company's work. I'll definitely recommend them to my family and friends.
Lamia Poonawalla
Michael was wonderful! He came on time, explained the different options and was done in less than 30 minutes! Will definitely use them again.
Ian Chun
Zack came out to help me with my broken door lock, he was courteous and very professional. He ended up fixing my lock instead of replacing it altogether. I could not be happier with the results.
Katie Sexton
Ian was awesome, very helpful and knowledgeable. He had some great recommendations for our system and did a great job on the locks! Highly recommend, Thanks!
Tina Weinheimer
Technician called in advance and was running ahead of schedule which worked perfectly for my schedule. Re-keyed the lock quickly and offered option for discount, which I appreciated.
Brad Noack
Lance did great work, was able to accommodate some unique challenges with a damaged door and frame. Will use your services again.
K Tam
Zack the technician was great! My friend brought my spare after he arrived, but he was really nice and stayed to make sure I had the right spare.
Fredrian Xavier Busico
Customer service is great and that lady with the long hair who wears glasses, she has one warm smile - forgot her name, she really knows her job. More power!
Kathleen Kain
Brian worked on our home and did a fantastic job. Very quick and polite. Would definitely recommend him.
I contacted the company yesterday and we had a locksmith at our home the next morning. Arrived during the projected time period.
Betsy Grant
My experience with nonstop Locksmith was excellent . They arrive quicker than anticipated., and the locksmith not only fixed my lock within minutes but also graciously took a look at another lock that I was having problems with . I am very happy with nonstop Locksmith and will call them from now on with any lock problems I might be having .
Kimberly Olson
Quick, easy and great customer service. Chris was my technician and he was very friendly and was fast since he knew I was on a tight timeline. I am appreciative!
Ashley Danoff
Our experience was awesome! Everything was on time, and even though we have 8 keys that needed work, everything was in the truck an available. Highly reccomend!
Robin Jennings
The very friendly locksmith, Chris, did a wonderful, quick job of changing my locks.He arrived within 30 minutes of my initial call and did a great job. A real professional and incredibly pleasant business!
Ramon Williams
This place was amazing to me. Doug had me in and out. I had a specific emergency that I needed some assistance with and Doug was so accommodating to me, and quite thankful. Super fast service. Great experience here!!
Jorge Murillo
Great work! Had my locks fixed within an hour. Very professional and hardworking guys. My go to locksmiths whenever I need them.
Elizabeth Baldwin
Very prompt service. Zack was very quick to find and repair the problem. He explained things very well and patiently answered my questions. NonStop and Zack are my go-to locksmiths!
Tiara Hopman
Gloria was quick and efficient!!! Got what I needed and was on my way in a matter of minutes. Definitely recommend this place.
Carol Lang
NonStop Locksmith is the most reliable and efficient company in Chicago. My backdoor lock stopped working. I called NonStop since their technicians had done 3 previous jobs for me. Ian Mayoral, a courteous and knowledgeable field technician, arrived as scheduled! After his initial assessment, Ian left to retrieve a part but was back in the downpouring rain in less than 15 minutes!!! Ian had the door lock installed and working in 10 minutes!!!!!!
NonStop is the only company you should use for all your locking doors and gates! Thanks again for another job well-done! Also, the prices are reasonable and affordable! NonStop rocks!!!!
Dana Zukanovich
I’m brand new to the neighborhood and was looking for a place that can make spare keys for my guests. Look no further than nonstop locksmith. They are fast, friendly, and efficient! If I’m ever locked out I know where to go!
Minny Jay
Alex listened carefully to my situation, made recommendations as options. He worked fast and explained everything clearly. Well worth the peace of mind. Thank you!
Delaney Berkowitz
They told me we'd be helped between 1 and 3pm and he was there right at 1! Super fast and great service I was so happy with how easy they made this for us. Will definitely recommend to everyone
Ryan Sniatecki
Chris showed up on time and got right to work on rekeying all our locks on our new home. He even tried to fix the doorbell for us. I would definitely recommend.
Greg Goetzke
Locksmith was on time and very helpful. All 5 locks were re-keyed in a matter of 20 minutes. Will recommend and use their services again in the future.
Sylvia Shaw
I was very pleased with the way my locks were changed. He did it quickly and was informative and thorough. Thanks for a job well done!
Andrew Levin
Highly recommend. These guys are skilled, honest and super easy to do business with. Both Joe and Chris were nice guys and did excellent work.
Sarah Sands
Needed a new lock on my door and contacted Nonstop Locksmiths. Josh S. came out and changed the lock. He was on time, very helpful, and a pleasure to work with. Thank you Josh!
Shai Magen
I called Nonstop Locksmith after i broke my key at my businuess door lock at 8am and they got me into my store in about 20 minutes from the moment i called. the tech was very friendly, profesional and the price was fair.
i will definitley keep their number for future needs
thank you nonstop locksmith!
Adam Wille
We had an unusual problem with our lock and Noah was able to work through it and figure out a way to solve the problem in under an hour. Impressed and happy with the result. Thank you
Tiffany Barker
David was amazing at getting my keys made quick for my lunch break. Super sweet too! Location was convenient as well. Best locksmith co in the west loop!
Alexandria K
Love this place!!! The staff is so friebdlt, accommodating, and knowledgeable; not to mention, they have "funky" keys galore! Skip that trip to home Depot with their small section and come to Nonstop Locksmith! You will not regret it :)
Cesar Gutierrez
Amazing customer service!!!! Ruby was able to solve my problem right away. My locks now work smoothly. Alex did an amazing job. GO NONSTOP!!!
Heather G
Customer service is exceptional. I went in for the mundane task of getting keys copied but left smiling and laughing. Fast and reasonable prices!
Kathy Beymer
I stopped by this morning to make an extra key. Jonathan was super friendly and also made my key very quickly, and the key works great in our door. Thanks!
Nick Shulda
Technician Zack Bauk was very knowledgeable and gracious with his time in troubleshooting an issue with our apartment building’s intercom system. We would certainly recommend Nonstop Locksmith in the future.
Alvin Toro
I locked my keys in the car, I did not hesitate to call they came out very fast had a pleasant conversation the door was opened with no damage and it was overall better than breaking my window open. Hopefully I do not need to use the service again but if I do I will definitely be giving them a call.
The Wright Family Account
Chris did an amazing job. He was meticulous I. And very patient. He did the work as if he was working on his own home.
Marisha Godwin
Kreuser mike was very fast, patient, and very helpful I appreciate the knowledge he gave me on my lock I really appreciate it I give not only mike 5 stars but I love the way nonstop does business I will be telling more family and friends to use this company for any lock services.
FaZe Sway
This the only place that could make the key without me having to return it. They r the best
David Crumbaugh
My technician Gerardo can out to the building, he was on time and professional. I have a Aiphone video/intercom system in a 8 unit building that was not working. He did a diagnostic of our system. located the problem and was able to fix it. He also informed me that our video/intercom system was a 20 year old dinosaur and that finding replacement parts was hard to almost impossible to find, and if it broke down again he may not be able to fix it. I absolutely recommend Nonstop locksmith and would use them again.
5 Seasons Management
Luis from the Montrose branch came out and did a great job as always. Highly recommend. Thank you
Michael Mientus
Ian arrived on time, gave a quick assessment, and had the parts I needed in his truck. I could not be more satisfied with the service I received from Ian and the Nonstop Locksmith team.
Ray Burzic
Excellent company! Brian was great, patient and got all new locks installed in a professional manner. I would highly recommend!
Felicia Brown
Great service! Prompt, kind, informative and knowledgeable. Bill was absolutely a charm and professional! Always ask for him. You’ll never go wrong.
Jason
Walked in an hour before they closed and got a copy of my key made since the copy I had made at the little kiosks at other stores didn't work. I was in and out in less than 5 minutes.
Stone Setters
Non Stop Locksmith came out immediately and changed out my locks to my house . Great peace of mind since I needed it asap. Fast and professional. Thanks again , Michael McKenna
Dan Mack
Zack was extremely courteous and knowledgeable. He replaced two locks in my rental unit. Was quick and professional.
paul grieshaber
Ian and Brendan were awesome !!
The quality of work and professionalism were outstanding . They stayed in budget and kept us posted on all work as they did it. I would give my highest recommendation !
Thanks guys