Reviews of The Servion Group. (Loan Agency) in Minneapolis (Minnesota).

The Servion Group

160 Reviews

100 Comments

Loan agency

Mortgage lender

500 Main St, New Brighton, MN 55112, United States

Description

Information of The Servion Group, Loan agency in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of The Servion Group

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Reviews of The Servion Group

Sarah Barrett

As a first time home buyer The Servion Group was great to work with. My realtor Tammi Kousoulos was knowledgeable and patient with me during the home search process all the way to my closing date. The team at The Servion Group was ready to answer questions and offered support when needed. Being able to buy a home is personal goal that I have worked hard to achieve I am grateful for the support of The Servion Group.

Tim Satrang

Extremely personable and professional throughout the entire process. I highly recommend them for your mortgage needs.

Natalia Hernandez

The best service I've ever had. They're always there to answer my questions and take care of me.

Heather Evans

They are ok. My biggest complaint is that they mail out your mortgage payment late every month. For example, its September 25 and my mortgage payment is due October 1st. Wheres my bill? I called. It was supposedly sent out on the 10th. Highly unlikely. So here I am at 4am writing out a check to send to them in an envelope I addressed myself and hopefully it makes it to them. My last mortgage company had my bill to me 5 weeks in advance. Not sure whats going on

Hippie Chic

Their website is glitchy at times, they keep paying our homeowners insurance late. I have to call every year to tell them to pay our insurance and this is not my job. They are nice and polite on the phone, but it takes multiple calls and transfers to get anything accomplished. If I have to call over my insurance next year, I will be making a change. Taxes and insurance were finally paid. Thank you.

Mike

I was dreading the process of buying my first home. The thought of the entire process was overwhelming. The team at Servion made this process more manageable and took me one step at a time. The whole team I worked with at Servion were amazing and I am sure there was a group of people behind the scenes. They answered all of my questions in a timely manner, always professional and friendly when we spoke, and they made the whole process very smooth.

Lori Johnson

Our experience with The Servion Group was timely, courteous and always professional. We highly recommend this company for all your mortgage needs! They truly make you feel like you are in good and capable hands. We will definitely use them again and again. Thank you for giving us the peace of mind that everything was taken care of!

Nicole Shotwell

If you are looking for a quick turn around this is not the company for you. Although they were very upfront about a 45 day closing. It was still disappointing especially when we are asked to turn in documents that was a RIGHT NOW approach. Which we did in a very timely manner but that was not reciprocated on the other end. Our loan stayed in underwriting for almost 3 weeks and had not even been assigned an underwriter until days before. The people that purchased our home closed in 21 days so there are lenders that are quite faster even during COVID-19. If you're looking for Southern Charm when speaking to people this again is NOT your lender. The only reason we went with this lender is this is who our Credit Union uses and we had a great experience with the previous mortgage company (colonial mortgage) through the CU. The day we went to closing they had funded early that day so no one was waiting on their money so instead of 2 stars, I give them 3.

Sandra Mowery

The Servion Group was fantastic to work with! They were knowledgable about all parts of the mortgage process and were able to answer every question I had quickly. They were very prompt in returning calls if not available when I called. They were all courteous, kind, and pleasant to work with. Thanks for making our home buying process so easy!

Meanwhile InMN

Switched to Servion in April 2019 and all has been GREAT - unless you happen to get a call from them. The "customer service" I received was rude and unprofessional, and I actually got hung up on by Theresa when I was asking a question about my mortgage. I called back to speak with a supervisor and, conveniently, got put on hold, sent to a voicemail of someone named Evette, and never heard back.

Liz Parent

Servion made my first time buying a house easy and stress free! I used Servion for all steps of my house buying process. Shout out to Steve in Realty who was absolutely amazing. Amy, Jason and Debbie were very attentive and answered all my questions. Overall a great experience.

Roger Jarosch

Everyone I worked with was very professional and helpful thru the entire refinance. I had my original loan with Servion and chose to do my refinance with them because of the excellent experience I have had with them for the last 9 years. Thank u for making this a smooth transaction. If anyone is looking for a great mortgage company to work with, I recommend Servion. Keep up the great work.

Austin Lee

Great company to work with when everything is in order. We ended up having a variance issue in the sellers end and it took us an extra month and a half to finalize the mortgage with the additional paperwork we had to resubmit. This affected our final interest rate as it was higher than when we started. Overall we enjoyed the work done for us and the portal made submitting documents easier than I originally anticipated.

Mark Ahlness

Of course I would recommend The Servion Group. They were our first choice when we bought our old house 10 years ago when they were CU Companies and were our first choice when we just bought a new house and sold our old one. Brad has a tremendous group working for him. From our Realtor Steve W to our team of Lenders under the direction of Jason G. I will always recommend their entire line of services offered. They truly work for their members/customers and make sure they are completely satisfied.

Jayden Whicker

My husband and I just purchased our first home. We were so glad we decided to work with Servion. We worked with Paige Lee and she exceeded our expectations of a loan processor. She always got back to me right away, was always very friendly and so helpful with any questions I had. I would recommend Servion to any of my friends!

Chelsea Talbott

Our Credit Union reccomended Servion when we decided to purchase our first home. We were a little hesitant to work with a company out-of-state for us, but the Mortgage Team at Servion quickly put us at ease. Their mortgage process is extremely simplified, with a specific contact person at every stage. Their specialists were incredibly kind, helpful, and responsive to any questions we had. We were able to contact them via phone, e-mail, and in some cases even by text message. We received daily e-mails or phone calls to check on our progress and see if we had any new thoughts or questions. The Real Estate Agent, Title Company, and Insurance Agency we enlisted for help all had wonderful things to say about their experience working with Servion to help us through our process. In shopping around for the best mortgage rates and contracts, we found their offer to be incredibly competitive. We also found their staff to be much more patient and less aggressive when it came to helping us decide where we would finance our home. Overall, now that we are officially home owners and on the other side of the home buying process, I would reccomend Servion over and over again. They're top shelf, and the difference is clear!

James Cihlar

CU Companies was an absolute pleasure to deal with. I refinanced my home mortgage with them. The staff was very helpful, courteous, and professional. Closing was quick and painless, and they were able to provide me with the best interest rate compared to other lenders. I would not hesitate to recommend them.

Kevin Glasson

My wife and I recently had The Servion Group work on a mortgage for our second home and we have nothing but great things to say about how we were treated by everyone that was involved in our case. Dan Olson was top-notch, always in communication and made himself available to us if we had any questions. Julianne Vue was on top of things and very diligent in following up and making sure that there were no missing pieces. We couldn't say enough about The Servion Group and would definitely recommend them to others.

Katja Carlson

No one said how stressful this process could be. Figured I'd jump thru hoops...Didn't think there would be so many!

Steve Wilson

Matt Bartlett and team were sensational in helping us finance a project for our new home. They were incredibly responsive, thoughtful and set everything out for us, every step of the way. It was the easiest process we've gone through. Considering we've purchased multiple homes in the past, refinanced and the like, that says something. I could not recommend Servion more highly. 5 out of 5 stars. A+

Randy

We just purchased our first home and went through Servion Mortgage and Servion Title. Everyone we worked with from those two business units were simply fantastic to work with and I felt we received very competitive pricing. Would highly recommend Servion to anyone interested in purchasing a home.

Corey Walker

The Servion Group made my home buying experience a breeze. They offered the lowest interest rate between my bank and some mortgage lenders. There were no annoying calls asking for more documents. They were always there when I needed questions answered. I would reccomend Servion to anyone I know.

Lisa Vidas

The whole crew at Servion were wonderful to work with. I can’t thank them enough. From the initial paperwork to the final closing date they were there for me every step of the way. Highly highly recommend! If you want a pain free process go with Servion!

shoua LOR

My first time buying a house, servion took the time to explain everything on closing day. Closing day was very smooth with no issues. The loan processor paige was very persistent and made sure I had all my ducks lined up in a row for closing day. My offer for the house got accepted June 8,2018 and I was pretty much ready to close the end of the month but due to sellers request we closed August 10,2018. Servion was very prompt with returning emails and phone calls, and gave me a great rate for the loan! I would recommend servion to friends and family and use them again in the future.

Katie Kelsey

We had a great experience working with Lisa Sohn as our realtor. She was thorough with the search for appropriate properties to view. She did not make us feel pressured and made sure that we were comfortable with every step in the process of purchasing our first home together. The complete experience with CU companies from pre-approval to our move in was smooth and well communicated. Thanks Lisa and team!!

Devin Schnieders

To start this is my first house.. so I really dont have and other basis to base a review.. With that being said, I can say it was a great experience!! They worked with me through every step of the way!! They also answered all my questions in a very reasonable time!! I would thoroughly suggest using this company!!

Patrick Hosch

Servion is great! They truly helped me as a first time home buyer. My realtor Chris Nowak was exceptional at his job and extremely helpful with the whole process.

Megan Heck

Overall the people are nice. The issue is if you set up autopay you can’t make a one time payment online. So if you want to make a one time payment, they hit you with fees for doing it over the phone. The only option is to drop off a check, so if you don’t find yourself running around New Brighton during the middle of business hours because you also work and can’t manage that, you’re screwed. Meanwhile, you’re just trying to do the right thing and pay off your mortgage.

Marsha C

We have used The Servion Group twice once with my daughter and this year when we bought our home, I cannot say enough good about them, If it means staying late to get everything they need to start your loan they do. Or walking through something on the computer to get things electronically signed, or from the underwriters that stay in contact with you and help in anyway they can ( even petty things like a letter stating your new address to end your internet contract bc your moving to a more rural area that they don’t service) or the final underwriter that explains everything down to the very end of your loan. In comparison to other loan companies The Servion Group is wonderful they go over and beyond in there jobs to make things easy for the home buyer.

Dorothy Bianchi

For the most part it was a good experience...a little frustrating at all the information needed to complete the process. Seems like a little overkill. Our closing date was delayed due to property accessor not doing his job...cost us rental fees with owners as setting up moving companies, flight for son to help us was already made and closing date was changed...not too happy with that.

Hunter Sleen

Very helpful the whole way through. Very satisfied with my service. However, there was a first home ownerso course I was supposed to take before I was approved or anything, and I was not informed I had to take it (and pay for it) until I was closing on my home. A lot of useful information in it, but I got the info way too late in the game .

Scott Mcneal

Very professional and straight to the point. Really did feel they put my concerns first. Jon had great communication and I feel satisfied that I was able to get a mortgage through them under two months.

Jaime Cano

I have never experienced such great customer service. All Servion Group representatives were great, from the application process through closing, and the post- closing follow-ups. Thanks. I am glad to be one of your clients.

Adrian Young

I've been an employee at Servion for over 3 years and happened to have our home loan here at Servion/CU Companies for over 12 years. Any time I've had a question I've had no problem getting somebody on the phone to answer any question I had. I would happily recommend Servion to anyone and everyone!

Arthur Cooper

This company is in the business of making sure that you get a home. My experience was great they were there every step of the way helping me not only to get a home but one that was within my budget.

Steven Brim

Very pleased with my experience with The Servion Group. Rob and Paige helped me through the financial process of buying my new home I am completely satisfied with the results.

Neng Lee

I was very satisfying with the team. They answer all my questions at a timely order. Walked step by step even though everything was done over the phone and online. Doing it online and over the phones and email was very convenient. If i didn't understand something it was answer. I definitely recommend this service

kiley hughes

My only issue was that I felt a little out of the loop at times, and that I needed to reach out to them for any updates on my loan, being a first time hone buyer I really didnt know the ins and outside of the process. Aside from that everything was great, timely responses and very helpful.

Debbie Zanger

Was very easy to work with. We need to close on a certain day due to out of town sellers. They made sure it happened. Good company.

Sandra Newton

The Servion Group was very helpful through out the loan process. We had many questions during and after the closing and they were wonderfully patient in answering them!

Trevor Hofkes

The mortgage process went very smoothly and everyone I worked with was super nice and helpful! The communication was great and everything got done properly and quickly. Thank you!

Lana Temmen

Always very helpful with every question that I had during and after the loan process. If they were unavailable to answer my call, they would call back within the next 2 hours. I couldn't have been happier.

Josie Klahr

Dan & Julianne made this the easiest process. I couldn’t be happier with how quick they were with everything and the flexibility! Will certainly be going with them again when we buy our next house!

Tiffany Crane

Very easy to work with while buying my home. Servion was helpful, answered any questions with in minutes and kept me updated throughout the whole process.

Charles West

Excellent experience. Very courteous and well organized. About as painless as mortgage lending can be. Loved working with Kristi and Tina. Highly recommend!

Joan Schatz

My experience with Servion is definitely FIVE STARS. Everyone was polite and most of all patient with my limited computer skills doing this all online. Thank you. JCS

K. Thompson

It was the most important transaction of my life and I was scared to death of messing up. My loan processor 'Amy' got me through it all. I'm in my home now and couldn't be happier. KM Thompson Sr.

n munoz

Great and understanding people to work with. Always had a quick response to any question I would have and would go out their way to help in any way they could with any thing. Would Recommend to anyone looking to get a morgage

Doug Woyak

Everyone that worked with me was very helpful and pleasant. They were able to answer all my questions and did a great job helping to get me to my goals.

John Fritchman

I am really pleased with the ease and efficiency of getting our loan through Servion. The people I worked with are quality individuals that are proficient at what they do, thank you!

Todd Hammer

Servion was helpful, attentive, and very thorough in assisting with the mortgage process. I would definitely recommend them to friends and family.

TRICIA NIX

The Employees of Servion were very helpful during my process of purchasing my home. I highly recommend their services.

Christine Morey

The whole process was very smooth and easy. Everyone was very nice and helpful and very supportive. I would definitely recommend utilizing their services.

Marcia Amundson

Kind, friendly, informed people. My refinance moved quickly without any undue problems. I'm happy with the outcome.

Kevin Feeling

I am an employee at Servion, but this was the first time I’ve ever bought property. It was a smooth and great experience from start to finish!

Jason H

Great service every step of the way. Everything i needed done was explained to me so i could understand it and get what was needed done. I recommend them to anyone needing there services.

Charlie Fears

I went in the refi and get a lower interest rate. Loan officer and processor were great! Definitely recommend Servion

Brandon Kasper

Closing was very fast. Paper work was pushed through smoothly. They were very attentive. I have no complaints.

Wayne Wise

Very good mortgage company to work with. Whenever I contact them it has been very professional. I highly recommend them.

Mike Miles

House refianance - was pretty quick just wish would have made 1 check to pay all the bills instead of sending all seperaetly and having to payoff CC with a check and paying extra to ship when could have done online bank transfer

Roxanne S

Great company, very helpful. Appreciate all those who helped us getting our mortgage and continue to be helpful .

Amanda Carpenter

Overall it was a great experience especially as a first time going through a mortgage company, however a lady named Bo was a tad pushy in my opinion.

laurie Howard

The people who I worked with were very professional and caring ,provided paperwork Awesome it was a pleasant experience.

Diem Luong

Great service and super nice people

Gerald Wydro

Entire process and transaction was handled professionally and the team was detailed oriented. Recommend highly.

Katie Sierra

Great service, very prompt and friendly! Everyone I worked with was very knowledgeable and I had everything I needed.

Sarah Duvall

Very fast and helpful through the process when we refinanced our house.

Gerard Lykon

Quick , Easy and painless! Thanks for all your help, this is my second transaction with Servion... looking forward to more.

Elizabeth R

Very helpful with the step by step process. The whole team was very knowledgeable and it was easy to work with them.

M L

Recently done home loan experience was great loan officer and processor made very simple

Luke Olson

Generally positive. Documents were easy to submit and the rate was lower than expected.

Sandy Lollman

Easiest and most pleasant refinancing I’ve ever experienced! Everything went so smoothly!

Kathy Petersen

Always available when I called. Went above& beyond what I expected. Marvelous customer care and service.

FA Fleites

Nice people with great attitudes and good intentions but confusing communications. No single point of contact.

Wade Finley

Dan and Matt are the best at what they do. You’d be hard pressed to find a better team.

Ben Ayres

Clearly explained the whole process, were very helpful and knowledgeable, and accommodated our timeline perfectly.

William Kincade

Although there was a slight miscommunication between the title company and servion we were still Able to close on time.

Matthew Herrera

Great people to work with, any questions I ever had were answered as soon as I asked. Would give 10 stars if possible.

Chad Lexvold

Quick communication, easy to navigate website, and seemed always ready to answer my questions.

Jeffrey Sayre

Very helpful went out of there way to help us get our home.

Ashiareekah Morgan

Great experience with staff during the transitional home buying time.

Mike McKay

Great people to work with. The entire process went smoothly

Septimus Wondergem

Great BBQ and the best rice pilaf in the northern metro!

Zach Meadows

Highly recommend using the Servion Group!!! Excellent staff!

Susanne Reibel

Exceeded our expectations. Wonderful service and outstanding staff.

Bryana Reichardt

Went pretty well after getting clear information.

Mark witzman

Made the buying process hassle free.

Alex Cuzzo

Great people and definitely on the ball with everything

Jonathan Brown

Everything was done quickly and everyone was helpful

Rosalia Trujillo-Smith

Everyone was very courteous and willing to help

Jackie Koons

Easy to work with. Friendly people.

Nikki Ward

Had a good experience with Servion.

Cornelia A Star

Fast quick and easy to do.

Marion Brown

Great service from the servion group

ceeray715

Friendly, and professional employees.

Kathy Garlock

Great experience.

Lisa Perry

Nicole Petersen

Archie McDonald

Matthew Roberts

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