Reviews of McKay Diamonds & Jewelry. (Jeweler) in Salt Lake City (Utah).
McKay Diamonds & Jewelry
115 Regent St Suite C, Salt Lake City, UT 84111, United States
Description
Information of McKay Diamonds & Jewelry, Jeweler in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of McKay Diamonds & Jewelry
Sunday
Closed
Monday
10 am–6 pm
Tuesday
10 am–7 pm
Wednesday
10 am–7 pm
Thursday
10 am–7 pm
Friday
10 am–7 pm
Saturday
11 am–6 pm
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Reviews of McKay Diamonds & Jewelry
Stevie Nicks
I have a spectacular 14k gold pocket watch that my late husband bought for me 25 years ago. This watch actually had my initials, 'RA' engraved on the front. This watch stopped working several years and I kind of forgot about it. Recently I bought a beautiful lady's vest and found my pocket watch in the back of a drawer. I took it to McKay Diamonds & Jewelry to inquire about the skill set to clean and provide any needed repairs. Mike was excited to be able to provide all requested services for my lovely little watch. Because of all that's required to clean and repair an antique pocket, Mike had it for quite awhile. That was simply so fine with me. Upon return, for a nominal fee, this watch has never looked more beautiful or kept such accurate time. The latter Mike guarantees for 1 calendar year.
I will never take this watch, or any watch, anywhere else but to McKay Jewelry and Diamonds. BRAVO, Mike!!!
Angela Oliver
Mckay Jeweler's is amazing! I went to see Joe to have a custom wedding band made. My vintage engagement ring can stand alone, but I wanted a wedding band that could complement my ring and it was important that it fit the shape well. Joe took his time getting the right stones, and then carving the band by hand so it fit perfectly. In addition to Joe's beautiful work, Sandra and Joe are two of the kindest most genuine people I've met. If you're looking for a beautiful, unique, quality piece from somewhere you can feel good about supporting, look no further.
J D
Look at the photo. It speaks for itself. If you're just going to read the first couple of sentences, read this; McKay does the best custom jewelry work in the valley. You will not find someone better, or someone nicer to work with. Him and his wife were a pleasure to work with, give fair with pricing, and are experts in their craft.
Each of the rings in the photo were handmade by McKay and he worked with me through the process of designing them and got me exactly what me and my wife were looking for.
From left to right: 1. Diamond wedding ring that pairs with the engagement ring. 2. My wedding ring 3. My wife's engagement ring.
The engagement ring is the most notable piece here, so some more info: I knew that my wife wanted "an opal wedding ring with mother of pearl inlays on the sides". That was the information I gave to McKay, and he began the design process. He immediately drew a couple of sketches to give me an idea of what he was thinking for the ring; all the curves, design, and diamond accents on the sides came from him and it turned out amazing.
Within a few days he was able to show me a plastic (maybe it was clay or wax) prototype of the ring to confirm that I liked the design. I did, so we continued.
He then began work on the actual ring, and was able to complete the whole custom job very quickly. I'm sorry I can't remember the exact timing, but I do know I came to him with not much time until my planned proposal, and he was able to get a finished ring back to me in time for it.
10/10
5 stars
I would never go to any jeweler other than McKay.
This review is long overdue, but thank you for the perfect wedding rings.
Tina Preuit
I’ve been going to McKay Diamonds for years!! They do phenomenal work. If you want the “wow” factor in your jewelry pieces go here. High quality diamonds and outstanding craftsmanship that are couture. I can never have too many pieces from them. They are all unique and I constantly get compliments.
Cheryl Cook
I wanted to make matching necklaces for my sister and myself from a pair of earrings. Joe and Sandra at McKay helped me make this a reality. The necklaces turned out so beautiful and the artistry of the necklaces could not have be surpassed. At the same time, they reset my original engagement ring into another necklace setting. I do not know where else this could have been done with such excellent craftmanship and reasonable price.
Allie A
This family business is absolutely amazing! They know their stuff, are absolutely in tune with what you'd like and go the extra mile to make sure that the jewelry is topnotch and perfect for you. They've helped resize a engagement ring along with a wedding band for me. just purchased a new wedding band for my everyday use from them too.
Elizabeth McConkie
We just celebrated our 28th anniversary and I was concerned for the wear and tear the years had rendered on the ring we'd bought from McKay Jewelers in 1994. Joe did an incredible job rebuilding the crown to look identical to the original, but sturdier and more secure. I was most impressed by his genuine concern that I not lose my diamond and he did his very best work to ensure it will be protected for many years to come. Their pricing was much less than I'd expected and I am beyond delighted with my beautifully polished and reconstructed ring. Thank you for being such a quality and customer-centered business!
Stan STU Taylor
Very wonderful people! Down to earth, and friendly. They recently moved from their main Street location to this new location, and hopefully these pictures will help people find the business.
Derek Gilkes
I got my fiancée's engagement ring through McKay and we couldn't have been happier with the results. I was able to work with them to customize the ring how I wanted at an affordable and reasonable price. They had excellent customer experience and helped me make a few changes after I had already made an initial payment. You will be so thankful you chose to get your engagement ring through McKay Diamonds if you select them!
McAuley Rovito-Duda
My fiancè found McKay Diamonds & Jewelry and I couldn't have asked for a better jeweler to create my dream engagement ring. Their prices are so affordable and they have the most beautiful selection. Joe and Sandra are a beautiful couple that own and run their family company together and they're the sweetest people ever. They're a part of our family now forever! I will never go to another jeweler. If you're looking for beautiful craftsmanship and trustworthy people, look no further. Joe will make anything you want and he does an amazing job. I wasn't sure if I had communicated exactly what I wanted but Joe knocked it out of the park and created a ring more beautiful than I ever could've imagined. If I could give them a million stars, I would. Thank you Joe & Sandra. We love you guys! - McAuley & John
Samantha Snyder
I lost my main diamond after it had fallen out from a broken prong. They replaced the diamond, all four prongs, checked all the additional diamonds and ring structure all for a reasonable price and quick time frame! Would 100% recommend and will be going back.
Lauren Rice
Joe, Sandra, and Kim were an absolute pleasure to work with. I came into this shop completely stressed out after an unfortunate experience with another jeweler. Immediately, I was treated with kindness, compassion, and professionalism. Joe was honest with me about any concerns he had over the stone and design that I already had from the previous jeweler. He said the rings would be done in 2 weeks - and as I walked out of the shop, I couldn’t believe how simple and enjoyable this experience already was. They finished the rings several days early, and I am completely blown away by how beautiful & high quality they are, how quickly it was finished, and how much I enjoyed working with this family! Also, they coordinated with my (now) fiancé so that he could surprise me and I wouldn’t pick up the rings without him. It’s unfortunate we had to go through the terrible, months long ordeal with the other jeweler, but it was so worth it since it led us to Joe, Sandra, and Kim at McKay Diamonds!
Dillan Conrad
My husband and I wanted unique wedding bands and this family business delivered. Very thankful to Kim and Sandra for being so attentive with communication and thankful to Joe for creating what we envisioned. This business is very personable and they will go above and beyond to get you what you want. They have the skills to deliver a beautiful product and they are very kind throughout the whole process.
Lyndsay Gang
I had a ring I needed resized & a few appraised. I was certainly nervous to leave the rings with a jeweler I hadn't used before, but they made me feel at ease! We chatted at length about the work that would be done & how they would keep my rings safe, which made me feel great. I was amazed when I picked them up at how sparkly they were with a fresh polish. I ended up needing a little repair on one. The owner threw that in with the original quoted price, which was very nice. He did a wonderful job with it!
The parking is a little tough. There is a parking garage close by, and it's $2 for less than 30 minutes which isn't too bad.
I have some more work I need done & will definitely be going back to McKay! I highly recommend!
Kimberly Khang
Kim and team are amazing. They made engagement ring shopping very easy, explained all the details of ring design and sapphires. We only had one initial meeting and Kim already knew what I had in mind. She worked with the jeweler to help me create a custom ring and band.
Stephanie Otterson
I went in to get my engagement ring resized and in one hour they had it done! They were so kind, efficient and did such a great job. I couldn’t even tell they had touched my ring other than it now fits perfectly! Overall had an amazing experience. I would come back to them and highly recommend them!
Lilly Godfrey
I dropped off my engagement ring to be resized and clean. The McKay team was so lovely, so fast, and made me feel so comfortable about leaving my ring in their hands. I will most certainly be back for any jeweled needs I might have!! Thank you so much!!
Ryan Metzler
Amazing! This is such a cute family business. We went in for a ring resize. The prices were very reasonable. Joe did an amazing job. He is a talented jeweler. They also cleaned the ring for free.
I love the location. We dropped the ring off on a Thursday. We went to pick up the ring the next day. We had our dog with us when we picked it up and they welcomed our pup into the shop.
I highly recommend their work and supporting this small business.
Tarren Jessop
I brought my ring in after my center stone had come loose and began to jangle! The team was so quick and efficient, and my ring was returned to me the next day looking immaculate! I would so so highly recommend McKay for your jewelry needs!!
Jerry O'Connell
They resized a ring for me in minutes at an affordable price and let me watch them do it. One of the big name jewelers down the road offered to do the same resizing for $175 more and wanted to take 2 weeks. Night and day difference.
Erin C
What a great place! The husband and wife owners are super nice and friendly! I took my wedding set and anniversary band in to get resized (gold, up half a size). They did it in house AND cleaned it AND rhodium dipped it. Comes with free future cleanings and 30 day guarantee. They look brand new! Great people! I will definitely be a returning customer.
Brandon Payne
You will not have a better experience at a jeweler anywhere else in Utah. If you're looking for a business who treats you like family, head to McKay's and let Joe and Sandra take care of you. The quality of their work is unmatched anywhere else. Joe showed me his sketch of the custom engagement ring he created for us and his work is incredible. I can't say enough how much respect I have for their business. Thank you for all your help recently, our engagement was beautiful and of course, the ring is phenomenal.
Cindy
Beautiful custom jewelry and the owner will make you feel like you are family.
I came here after shopping around at some of the bigger jewelers and really appreciate how relaxed the experience was. I never felt pushed to buy something and ended up having two custom rings made that I love.
Tyler Smith
Best experience that I’ve ever had with a jeweler. I needed some work done on my ring and wow did they do it quick! Most personable people I’ve met. No fake emotions to trick you to spend more. The jeweler has been doing this for 43 years!!! He knows his stuff. They do custom and preset rings and other jewelry. Very unique items for sale and if you want any custom items that you have an image of in your head I know they can create it. I am a loyal customer for sure. Best thing is the jeweler is in house
Alison Mouton
I highly recommend McKay Diamonds and Jewelry. After looking online for a jeweler in Salt Lake City, I decided to choose them after reading reviews. I live in France and had come to SLC for family matters. I entrusted McKay's with my mother's ring that Joe upsized for me. Not only did he get the size perfect, but also the intricate work on the gold band which was not easy to do. I also had stones put on another family ring. It was an emotional time for me and he did such a beautiful job. His wife was also very helpful. Thank you for your kindness and talent!
Sandi Johnson
Loved working with Joe and Sandra. We took my wedding ring and upgraded to a bigger diamond so Joe suggested we make a necklace pendant with the smaller diamond, it turned out so beautiful. They helped us customize my old wedding ring with a bigger main diamond and added another band. They were wonderful to work with they kept us informed of the progress of the ring and the design!😊
Teresa Latimer
I came to Salt Lake for Christmas. I was walking down Regent Street to go to City Creek Mall and happened to see McKay Jewelers on the way. I had a ring that my diamond fell out of and I needed it sized up. When I went in I didn’t expect to be able to get it fixed but they were the best! They knew I was on a tight schedule and they had it done in less than 24 hours. It looks better now than the day I bought it!! Thank you so much for your kindness and willingness to do it so quickly for me. I will definitely come back next time I come to Salt Lake to get it cleaned again and I may even have to buy one of those beautiful rings you have. Teresa
Lara Jensen
Thank you so much McKay Diamonds &Jewelry. My engagement ring is platinum and I caught part of it on a drawer and my diamond fell out! It was Saturday night and I thought I'm probably going to have to wait until Monday to get this fixed. I may have to wait until after Christmas. We just got engaged in October and a lot of the family we are going to see on Christmas hasn't even seen my ring and I wanted to show it off. Not only was McKay open on the Sunday before Christmas but their jeweler was available and able to repair my ring in about 15 minutes for a great price. It is kind of off the main path but there is a parking garage right by there and the service is fantastic. When we are ready to get our wedding bands we are definitely going back!
Johnny Utah
There is a reason these guys have a 5 star rating. Couldn't be happier with choosing McKay Diamonds to make my Fiancée's wedding ring. They are absolutely delightful to work with. Very friendly, knowledgeable and no pressure. Felt like they wanted to chose/make the perfect ring just as much as we did. If you want to support a local family owned business or just want great service at a great value, don't hesitate to at least check this place out before you make a decision on where to get your jewelry.
Tatiana Devkota
I've gone into McKay Diamonds a few times randomly to fix necklaces and similar small asks. They were always so helpful and kind so when it came time to resize and appraise my engagement ring, they were my first choice. They educated me on the process (very helpful for someone with no knowledge) and made me feel at ease throughout. My ring looks amazing and fits perfectly! Will definitely come back when it's time for the wedding ring!
Dave McGrail
I am absolutely thrilled with how beautiful of a job they did on our engagement and wedding rings. Because we decided on engagement and wedding rings at the same time, Joe melted the gold for them at the same time and all three rings are a 100% match for color. There’s a reason that McKay has a 5 star rating. The quality and craftsmanship are incredible. Joe is so talented at putting together the perfect ring. Sandra and Kim made sure the entire experience was perfect. If you’re in SLC this little hidden gem of a spot is absolutely the only place to make custom jewelry.
I can’t recommend them enough. Truly a magical experience.
Jameson Williams
Joe went above and beyond in furnishing an engagement ring from two pieces of jewelry I brought him. Excellent, friendly customer service, extremely timely, unbeatable price, and superb product. Thanks again, Joe!
Gabi Savchuk
The owners of McKay Diamonds are extremely knowledgeable, so friendly and warm, and overall lovely people!! I had taken my emerald ring to a jeweler nearby, and they told me that emeralds are extremely difficult to work with and were very unfriendly. I left and came here and I'm so glad I did!! They did an excellent job resizing my ring and making the stone secure. - it looks absolutely perfect! I wish I had a need to visit them all the time because they're so awesome!
Alane Halverson
I highly recommend McKay Jewelers. I had done some research to find the right jeweler to fix the mistakes the last jeweler made, he did not disappoint. I am so pleased with his honesty and craftsmanship. I was so happy to see what a great job he did. My ring looks so beautiful so happy to wear again.
Patrick Higgins
Joe did a fantastic job custom engraving an ornamental saber for me! Another engraver had the name misspelled and could not fix it. I took it to Joe and he was able to remove the misspelled name and re-engrave it! Looks beautiful! If you need custom jewelry or engraving you NEED to go to McKay Diamonds!
Andrea Schindler
I randomly chose this jeweler because an online review said they would resize rings while you wait. Well- little did I know I would find a jeweler who was not only knowledgeable but someone who treated me like I was family! The level of honesty, transparency, and integrity of this jeweler was off the charts in my opinion and I left feeling very well taken care of! I will be bringing all of my business here and would highly recommend them to others!
J Guzman
I am so impressed with McKay Diamonds & Jewelry! Joe and Sandra provide extraordinary service, they have exquisite jewelry, and at great prices. They are the friendliest people I've ever met. Joe does master craftsmanship on custom pieces. Friends from Park City highly recommended this place to me and now I am so happy to recommend McKay Diamonds & Jewelry!!
Davis Dewey
I’ve never been treated so well by a jeweler… Family owned and very personal. Brought in a family stone and they we’re able to make a custom, one a kind, engagement ring for my fiancé. The craftsmanship is second to none. Highly, highly, highly recommend this jeweler. If I could give 10 stars I would. Will defiantly be going back for future purchases!
Trace Applegate
I am very happy with my purchase from McKay Diamonds. Joe and his staff were very helpful and informative. The buying process was seamless. I appreciate those who are passionate about perfecting their craft, and proud of their work. Joe's passion and excitement about his jewelry makes me love my rings even more. Lastly, Joe has cleaned my fiance's ring each time we've entered his store - I should add we didn't buy her ring from McKay Diamonds... Their customer service is fantastic.
Bob Bennett
Every experience I have had with McKay Diamonds has been exceptional. They are honest, affordable, friendly and very professional. Joe is very knowledgeable about diamonds, gold and other materials. He recommends, the best material for use in any piece of jewelry without pushing the most expensive. In addition, he does a phenomenal job on all brands of watches. I highly recommend this jeweler.
Adriane Gatrell
Could not be happier with my experience. The jeweler and the woman who helped me were the kindest people! I went in to have my wedding ring reset and he was quick and it was even more beautiful than I was expecting!
Rachel Juozapaitis
I went to this beautiful, little Mom and Pop store on the recommendation of a friend. I had a broken necklace I needed repaired. Not only were they friendly and courteous, but the fixed my necklace bin minutes and charged a VERY FAIR price for the repair. The jewelry selection is STUNNING and one of a kind, since they design and make their own jewelry. I can't wait to go back and buy something special and unique! They also do custom work. This place is a MUST!💖
Michael Schmidt
They are amazing. Such a friendly and honest business. So refreshing. We had a broken necklace on vacation and they immediately fixed it for a very fair price. I would highly recommend you go here for all your jewelry needs!
Asher Bess
This dude is legit. I will never go to another jeweler. I was deciding between him and Shane Co. he offered to custom design the ring I was looking for for 1,000$ cheaper, with the same warranty. He really knows his stuff, he treats you like family, and you’ll walk away with better jewelry at a better price. 6/5 stars if I could.
Megan Hammerschmidt
Super nice couple! They were able to resize my engagement ring today in under 10 min! They let me know I have up to 30 days to wear it and see how it feels and can resize it again if needed, which is super helpful. They were able to give me a good recommendation for jewelry insurance as well. Very friendly and efficient!
Brian Cremeans
They were very helpful. Installed the watch battery and looked at other accessories.
Good and knowledgeable people to ask for advice.
Victoria Firmage
This is a great family-owned jewelry store. I took in a ring to get resized and the owner did it there on the spot while I could watch. They also helped my mom find a beautiful gold chain within her budget. They were incredibly helpful and kind. Highly recommend!
Anna Mansure
My husband and I come here every time we need to repair jewelry or purchase jewelry. They have beautiful pieces that are exquisite and unique. Joe and Sandra are lovely and always willing to help. Their craftsmanship and service has made us loyal customers. We recommend this shop to others and will continue doing so!
Quinci Montano
I went today to get a ring sized at McKay Diamonds and Jewelry and I was blown away. Not only was my ring sized while I was in the store, they also cleaned my engagement ring while I waited. Amazing service, incredibly kind staff, and excellent results. My family with definitely be coming back!
Crystal Maughan
I recently ordered a very important piece from them, an engraved pendant that had to be made to specifications. Not only was it exactly what I wanted it exceeded expectations and they were able to do it in days, when engraving is usually out for weeks. I'm so happy I called and asked if they could do exactly what I wanted, all other places were a no.
Daniel C
Nobody will care about you and what you are buying than these folks. I've purchased expensive jewelry from several larger stores and it's an experience that makes me feel like i'm excited to leave. With these people you feel so welcome and thee owner and jewelry maker are there to greet you and answer any questions instead of a sales person. Can't recommend highly enough.
Fred Cox
Over 37 years ago I met Bob McKay. He was a friend of my wife's family. For many years I went to his store for Jewelry. Someone I trusted. Bob retired and sold the business to someone who he trusted. Joe had been the person who was doing McKay's repairs and modifications for decades. That couple and their daughter have owned and run McKays for over a decade. Recently required to relocate after being in the same place for over 70 years, They have moved from Main St to Regent St., just north east of where they were. Just north of the downtown Prettybird Restaurant.
Julie Frappart
Two years ago we found this wonder jewelry store, our daughter had just gotten engaged. She was given a beautiful antique square cut diamond ring that belonged to our son-in-laws grandmother, the band needed a few repairs. Every other jewelry store we had contacted wanted to ship this ring out to have it fixed, she did not feel comfortable shipping this ring anywhere. The store owners at McKay Diamonds and Jewelry repaired it within a few hours while she watched and sized it to fit her perfectly. They also offered to clean my wedding bands free of charge. While we were there I noticed a beautiful diamond and sapphire ring that I loved and told my daughter that someday for a special occasion I would love to have it. Well last week I turned 60 and my husband surprised me with that beautiful ring, the people at McKay Diamond and Jewelry helped him with the surprise. I can not say enough about these people so very friendly and their customer service is the best. Next time we are in Salt Lake we are going there again!
Brent Shepherd
I hadn't heard of McKay Diamonds until looking for places to shop for wedding rings on google. Seeing the high ratings, I decided to swing by and give it a shot. Well, it was definitely worth it! My fiancee had a ring that she really liked but that was very tricky to find. Also, I was on a budget. We went to the store and presented the idea to Joe, the store's owner and jeweler. He was more than willing to do it, and at a price I could afford! To add to that, Joe services his rings for life--free! He also worked with me to get the ring done in time for the day I officially proposed. The ring is absolutely gorgeous--two months into our engagement and my fiancee still can't stop staring at it. Joe is a true professional, and there's a reason he's rated so high. I would strongly suggest before buying a ring anywhere else that you check McKay Diamonds out--if you're like me you'll find better service at a better price!
Lacey Sears
They did a beautiful job transforming a sentimental stone and some jewelry that I no longer used. I now have a beautiful ring I love wearing.
adair allen
I've had 2 custom rings made here. I love both of them. Joe and Sandra are great to work with. If you have ever wanted a special piece of jewelry, then this is your place. They do great quality work at a very fair price. A very honest business you can trust. Not to mention they are lovely people and treat you as family.
Dan Ladwig
I bought my fiance's engagement ring at Mckay's. The owners, Joe and Sandra, are very friendly and helpful. They taught me a lot and helped me pick a diamond ring that my fiance loves. Joe does the work right there in the shop. I even got a chance to watch. He is a true master at the jewelry craft and the care he puts into his work shows. I had an overall fantastic experience, friendly and helpful service, good price, quick turnaround and beautiful jewelry.
Shon Dutson
Joe was the most helpful person I spoke to in my quest for an engagement ring. I was looking to propose to my girl friend and was on a budget and had specific time restraints. After walking in to the store, I was promptly greeted and welcomed. Joe and I had a conversation about my needs and he showed me many examples and explained them all to me. He didn't rush me at all, and after looking at other jewelers I decided that McKay would be the best quality for the best price. I brought in drawings and dimensions of a ring I wanted custom made and Joe got started! He kept me in touch via phone calls to keep me posted on the rings progress, and worked with me on a payment plan. He was very friendly and personable throughout the whole experience. When I proposed the look on my girl friends face said it all! It was so perfect, and to top that he will do free alterations for life! I took my new fiance into the store to meet Joe and his wife and they took our photo to put on the wall of fame. We will be back into the shop in the next week or two to design her wedding bands. He did such a good job on our ring we wouldn't go anywhere else. He proved his work and craftsmanship with our difficult ring.
Thanks again, Joe!
Shon D.
Stephanie Winn
My fiance purchased my engagement ring from a different jeweler and we were sent the wrong size. Rather than ship it back to the original jeweler and wait forever, we took the ring to McKay's and they resized it AND reset a stone on another ring within 2 days for a very reasonable price. We will definitely be coming back to McKay for our next sparkly purchase! Everyone we worked with was SUPER sweet and accommodating. Couldn't have asked for a better experience.
Jared Richardson
I’m really impressed with McKay jewelers. He made my wife’s ring look better than new. My wife lost her diamond and I wanted it fixed for Mother’s Day.
He fixed it by the next day and did more than promised and made the ring look like a million dollars. I highly recommend them.
I live 75 miles away and would gladly travel that far again.
Adair Allen
Honesty, Integrity, Trustworthy, Fairness, Value, Quality, Creative, Unique, Specialty....................if this is what you are looking for in a jeweler, you have come to the right spot. Not only is McKay Diamonds all of these but the owners Joe and Sandra will become your friends. I read reviews first and thought i would go see what they were about. I was a little nervous entering their store but that ended right at the door. Sandra and Joe put me at ease right away. I had a design in my head and brought some pics for them to look at and they designed the most beautiful once in a life time ring for me. You always hear those scary stories of having your diamonds switched or a jeweler ruining your ring........ that WILL NOT happen here. They are very careful and document everything. You can even watch them working on your jewelry right in their store. The fun part too is walking into a piece of Salt Lake City history. Go pay them a visit and check out their fun jewelry store. You won't be disappointed and you will have two new friends that you can trust.
Lisa Van Buskirk
If you are attending an event at the Eccles theater, stop by beforehand and have your ring and other jewelry cleaned while at the event. I love my sparkling engagement/wedding ring. Looks like new. He also repaired a broken chain in that time. They are the best couple. Let’s do all we can to keep local businesses alive!
sue olsen
I needed a replacement for the lost center diamond of my wedding ring and after reading many reviews of local jewelry stores was confident that McKay Diamonds was the best place to go. I just picked up the repaired ring and it was even beyond my expectations. The jeweler chose a diamond that was a little larger than we had agreed on because he felt that the setting would be enhanced that way, and of course the end result is noticeably more attractive and there was no extra charge for the upgrade. I appreciate the professional expertise, the thoughtful customer service and reasonable prices at McKay Diamonds and look forward to continuing to do business here.
Merlin Beynon
I love this store and the family that runs it. They are kind, take their time with you? And take pride in their work. I tried on several rings while I was there and they were so kind even though they knew I wasn’t buying and engagement ring. They also pulled out their kit that has different bands and stones with magnets on it so you can get an idea of what size, shape, and style looks best on you. I purchased several stacking rings designed and made by the owner and he sized a couple right there while I waited. They are beautiful and my style. Couldn’t be happier. Google is not letting me post pics right now, but I will as soon as it allows me.
Bev Harrison
It was so easy talking to and working with Joe and Sandra! I asked Joe if he could make a gold and diamond ring for me that looked just like the inexpensive sterling piece I loved and had brought in to show him. It was an unusual wrap style ring and he duplicated it perfectly! Then with my fiance and me watching him work, he placed 3 family diamonds on the ring in just the right way we both liked. He worked eagerly; knowing he enjoyed making this wedding ring for me made the piece that much more special. I highly recommend this man to make you a piece of jewelry you will always love.
Holly Mc
SANDRA and her husband were so wonderful..... we came in to have my Fiancé ring resized bigger and it was done perfectly... they were so kind and accepting of us. We will be back for any future ring needs. We highly suggest this wonderful local jeweler . 5 stars!
Sara Luke
My fiance and I loved everything about our experience at McKay Diamonds! We brought in a picture of what I wanted and he copied it exactly. I love my ring. Joe even worked all night to finish it in time! The ring is beautiful and I know we got a great price on both of our rings, it would have been so much more expensive anywhere else. McKay Diamonds is also one of the oldest businesses on Main street and it feels great to support such a historic, local shop. Joe and Sandra were so friendly and they gave us some great marriage advice! We LOVE McKay Diamonds!
Michelle Betts
I absolutely love my ring! The owner of the store hand crafted it to perfection based on the design idea my new fiance' gave him! When I received it via surprise proposal 2 weeks ago, it was a bit big but I went in to have it resized and they completed it right then and there while we were visiting and for no charge! They are truly a lovely couple who listen to the desires of their customers and clearly enjoy being a part of something so special between couples! I highly recommend them!
Mirella Pagura
Amazing and trusty store! I had my ring repaired and resized in front of me through the window glass in just a few minutes. They also do beautiful custom rings and offer lifetime resizing, certificate and warranty.
george Hannan
My wife and I were recommended to look at McKay for our wedding bands back in 2014. Joe and Sandra are very friendly and polite people; we consider them to be OUR jewelers They gave us free appraisals for our rings which came in handy when our house was broken into and rings were stolen. Joe helped us find new rings at a great price; Joe has a passion for the natural beauty of gems and creates beautiful unique pieces.
Over the years I have purchase other rings, pendants, and earrings, for my wife and myself. I recommend them to everyone who I meet that has or might have a jewelry need.
Hunter Siggard
We had a WONDERFUL experience! Joe and Sandra are the nicest couple ever and did so much to help us get just the perfect ring. Being a small shop they are able to spend one on one time with each of their customers and know exactly who WE are. They made sure we were treated fairly and got the very best deal that we could on such a beautiful engagement ring. We went to some other big box diamond stores and were simply not pleased with the experience. If you want great customer service, amazing quality, unique styles, honesty, integrity, and overall just a great experience.... you can't go anywhere but here. Mckay Diamonds and Jewelry is fantastic!!!
Kathy Zavala
I stopped in McKay diamonds today to see if they could resize my ring and not only did they do it, Joe had it sized in less than a half an hour! The store I bought it at had a 3 week waiting period and was going to send it out for sizing, and no way I wanted to wait that long. So thank goodness I found this little jewelry store, with so many surprises inside as well! I will definitely go back, just for the fast and friendly service, as well as the beautiful product inside. I wish I knew of this place before. I highly recommend McKay Diamonds!
Randon Jorgensen
A friend recommended McKay's to me and Im so glad he did. Joe and Sandra are truly the best, they do excellent work for a very fair price. Joe made a beautiful ring that I'm pretty sure my fiancee loves more than me. I held onto my ring for months while I came up with my proposal plan and every time I saw Joe he remembered me and would ask if I proposed yet. He made it apparent that I wasn't just a sale to him, he actually cares about his customers and their story. The 5 star ratings don't lie and you see why the second you step foot in their store.
Jan Larsen
After 40 years, my original wedding bands were wearing thin, so I took them to McKay Diamonds. They completely re-built a new set and added another band as per my request. The new set turned out absolutely stunning! They also made several free adjustments to make sure it was a perfect fit and polished it each time. They are both personable and easy to work with. I highly recommend using McKay Diamonds & Jewelry.
Sadie Burzan
Wonderful experience! The folks working here were so nice and were able to resize my wedding band and engagement ring in 24 hours. They also told me my engagement ring hand been dangerously thin and could have easily broken, and added in some extra gold to make it sturdier. Highly recommend!
Jarom Randall
After seeing all of the great reviews online I decided to give McKay diamonds a try. I was looking for an engagement ring but I wanted a custom one made. Joe did a great job on the ring and my wife loves it and the wedding band that Joe made for us. I told him the price range I was looking at and he made the ring and got me the diamond that fit that price range. Overall it was a great experience.
Danny Howerton
My fiance is extremely particular about jewelry while I know nothing. When I walked into McKay Diamonds & Jewelry I explained to them that I was looking for a fake or dummy ring to propose with and then give my (at the time) girlfriend the ability to come back and choose exactly what she wanted. When hearing this, the owner told me that I could pick out a real ring I like and then bring it back without penalty to have it customized or swapped out for something totally different.
So, knowing that my fiance wanted a Sapphire, I picked out one that I thought was great and then went on my way. After the proposal, she had a whole handful of questions about it. Wanted to know if the setting was 100% custom, what kind of Sapphire was in it, what kind of treatment the stone has gone through, etc so we went back in to talk about it.
The owner let us know that the setting was 100% created by him and that the stone itself was not an imitation stone but a Sapphire that was grown in a lab. Because it was grown in the lab it was much more vibrant than many of the fully natural stones that you will come across. After some deliberation, my Fiance made the decision that she would prefer to have a fully natural stone in the ring even if it were to sacrifice some of the beauty of it.
The owner let us know that it is something that is totally doable and that he would order a couple stones for her to come back and look at and if she liked one of those he would swap it out for free. The owner was able to get the stones in the very next business day and when we went in to look at them, we found he was able to get a natural Sapphire that was really close to the brilliance of the original one (though a tad bit smaller).
In a matter of minutes he put the new stone in the setting and we were on our way free of charge. I can not recommend this shop enough to anyone in the Salt Lake Valley as I feel they went above and beyond to make both me and my Fiance comfortable and happy with the engagement ring. I don't think I will be visiting any other store any time soon.
Kat N
Go here for all your ring and jewelry needs!! Do not go to a big store where you will be treated like a number. The owner and his family are SO incredibly kind. They made me feel comfortable from the second I walked in. Jeweler resized my ring to the correct size within MINUTES right in front of me. He is so passionate about his work and will even customize your ring. Your stones will sparkle into another dimension! This place is a true gem!
Shawn Weise
My wife had noticed the center diamond coming loose on her ring and we looked for a jeweler conveniently located in our area; McKay's popped up. In meeting with Joe, Sandra, Allen, and Kim they were able to provide the care and understanding my wife and I needed as well as addressed the issue of the loose diamond for a reasonable price; far less expensive then it would have cost to replace the entire diamond should it have been lost. I appreciate the time, value, and quality Joe put into restoring my wife's ring. Excellent craftsmanship, the ring looks brand new all over again. Thanks for your help!
Staci Roylance
I took my engagement ring to get sized to McKay diamonds. It was worth the drive from herriman. Joe sized it while I waited. It took about 20 mins and it looks perfect, I didn’t have to leave it at the store and wait 2 weeks. Joe wants his wife Sandra are very knowledgeable and helpful. I’ll definitely be shopping with them again.
Courtney McMurtrey
Our experience at McKay Jewelers was fantastic. We went in to have a watch repaired, he noticed my broken wedding ring and asked me if I would like him to look at it. He quoted me a price and was very kind. The watches were fixed while we waited. I decided not to have my ring fixed that day. I wanted to think about it. I was never pressured. I went back the next day and he fixed my wedding ring to perfection, while I waited and watched. I am so pleased! I am from out of town and had not read any of the reviews. Another jeweler recommended McKay's. They are very kind, courteous, and trustworthy, not to mention the quality of work is superb.
Raph P
The best jewelry store in Salt Lake City. We were able to set up an appointment immediately and in less than 24 hours, able to resize an engagement ring and purchase the perfect wedding band for my fiancee.
There was no pressure for a sale like you feel at most stores and the prices were extremely reasonable. I will only recommend this place to friends and family in the future if living in the greater SLC area. The selection was outstanding and they will even work with you to create custom pieces so you can find the perfect ring for your loved ones.
Trey Fanning
We went to see Joe to have a custom engagement ring made because of the 5 star reviews on google, in addition to a family member's personal recommendation.
We went in with just one picture and some other more abstract ideas and Joe was able to make a quick and rough sketch of what he was thinking. We wanted to shop around for different designs and pricing, since we though Joe's quote was too high for a band only (we were providing the diamonds). A few hours later I got a call from Joe with a more exact, and in my opinion, a much more reasonable, quote that was substantially less. Because of the recommendations, quality of his other rings made, and the good, fair price, we decided to have him start working on it.
The ring was done quickly and was true to the timeline he proposed: 10 days. The ring turned out truly amazing. Quality is excellent, and the design was beautiful and exactly what was wanted.
Joe is a craftsman who really cares about, and is proud of his work. Those qualities really shine through in the final product he produces. He has an excellent eye for detail (checked if our diamonds fluoresced, something other stores didn't bother to check, and was able to spot an impurity another jeweler didn't see), was patient and willing to work with us on designs, and was willing to answer any questions I had about the process, diamonds, rings, or his job. We are proud and appreciative of the ring he made for us, and will talk about it for years and years to come.
The only gripe I can think of is the box that came with the ring was not very attractive and broke shortly after being used due to the hinge coming off. I didn't think to ask if they had other options for boxes, though.
Brandon Poulter
INCREDIBLE!!! Joe and Sandra are some of the nicest, most genuine people you'll ever meet and they're so good with working with you. I recently proposed to my fiance and we are the 3RD GENERATION to buy their wedding rings at McKay's because we've all been constantly satisfied with the great quality and service we found there. My fiance and I had some pretty concrete ideas of what we wanted and Joe was able to customize a ring for us that was exactly what we wanted and that looked even better than we'd thought! I would HIGHLY RECOMMEND to anyone to go see Joe and Sandra at McKay's!
Jaime Garfield
The jeweler I have always gone to recently retired and we ran across McKay Diamonds online. There is a reason they have 5.0 stars everywhere!!! Very nice couple and they do fast and reasonably priced work! We felt so welcomed in their store and enjoyed hearing how they got started in the business. I didn't want a chain jeweler / shopping mall jewelry store. I'd rather support a local business that does work in house and I found exactly what I had wanted. I recommend McKay and will definitely be returning there!
Annie Fonnesbeck
Every time I go into the store I always feel so welcome. They are incredibly kind and absolutely amazing at what they do. My now husband went in with a custom design and Joe did an outstanding job. The craftsmanship is unparalleled. I have had my wedding ring for 4 years and it looks like the day I got it. We recommend them to everyone we know. Do yourself a favor and go in and chat with them, you won't be disappointed.
Cathy June
Joe and Sandra are fantastic! They know their customers by name! Would give them 6 stars if I could. My wedding ring was stolen a couple years ago and I was looking to purchase a new set. I went to another small jeweler in Salt Lake and was extremely disappointed. I was reading reviews online and came across McKay. Best choice I could have made. I was looking for an emerald cut Harry Winston design. They brought in 4 diamonds for me to choose from. I found a great match. They completed the set in less than 2 weeks, it is exactly like the picture (down to every detail), and it was very close to my budget. Joe listened to exactly what I wanted and designed it off of a picture. I was on the fence at times to work with a smaller jeweler and on a custom design. At one point Joe said, "if you decide you don't like it, we will make you another, no big deal." And he would have. But it was exactly like the picture and exactly what I was looking for. Based on my experience with this outstanding couple, I would never go to another chain jewelry store again. They take deep pride in their work and their customers satisfaction, and it shows.
Ruth Touhuni
By far the best jeweler I have been to. I needed the rhodium finish on my engagement ring re-done and in my usual procrastinator fashion I only had 3 days to get it done before the wedding. I called the store we normally deal with and even though they promise that all their jewelry is done in house, they had to have the ring for 3 days minimum to get it done??? I called nearly every jeweler in the valley and got the same story. Thankfully I stumbled upon McKay, and when I called, they were so sweet and she said Joe wasn't too busy and could have it done in about an hour. Total proof that they really do all their work personally. They are the sweetest family and do GORGEOUS work! We will definitely be doing all our future jewelry business here!!
Travis Hanks
The owners here at McKay Diamonds and Jewelry were amazing. Super helpful and very nice!! They were able to resize my Wife’s ring in a matter of minutes and were amazing to talk to. If you need anything done to your jewelry or need new jewelry I highly recommend McKay Diamonds and jewelry!!!
Shannon Garner
My husband and I found my wedding ring at McKay Diamonds in 2009. There are only two places I trust with my ring and McKay Diamonds is one of them! I recently brought my ring in for a resize and brought diamond earrings in to see if they could be added into my ring for my ten year anniversary. It only took two days and my ring, with the new addition is gorgeous! Thank you McKay Diamonds! McKay Diamonds does beautiful work at an agreeable price. 💍
Cindy Christensen
I loved my experience with McKay Jewelry!!! When we came to shop, we arrived too close to closing time. Instead of turning us away, they stayed open another full hour! We had a tight budget, and they helped us find a ring we could afford. They also had a selection I wasn't finding anywhere else - my hands are long and thin, and the other stores had big chunky rings which didn't flatter my hands at all. McKay Jewelry had a delicate, beautiful ring that looked so lovely on my hand I didn't want to take it off! While we stayed and chatted that same evening, they let me custom-design a wedding band to go with my engagement ring, allowing me to make decisions all through the process of design. Not only are Joe and his wife delightful to work with and chat with, Joe is an extremely talented jeweler with a keen eye. I ended up with the perfect ring!! Thank you, Joe! I'm forever grateful!
Erin Lambert
Such an amazing experience at McKay! This family knows what they’re doing, they made us feel so welcome. Highly recommend visiting them at their new location!
Rory Penman
I came in to have a custom white gold wedding band made for my fiancee's unique opal engagement ring because no regular band would fit with the shape. The owner was very friendly and helpful, and he completely understood when I explained that I couldn't afford much and worked with me to find something within my budget that works. He gave me a quote and didn't increase the price even when he had to do a bit more work on it than he thought. The ring looks great and fits together nicely with the engagement ring! He even did the design so that I could take the band back in and add stones to it in the future. Overall I'm very satisfied and wouldn't dream of taking her ring for service anywhere else in the future.
Chris B
Joe was fantastic with the repair work he did. I went in with my wife's engagement ring (family heirloom) that had broken where the band meets the stone. He was able to care for the ring and treat it well while repairing it. Ring looks the best it has in years. Thanks so much.
Would recommend and will return.
Holly Cobb
I give McKay Diamonds & Jewelry 10 stars! Joe and Sandra were wonderful to work with and very professional. I needed to engrave five symbols that I had designed myself on the inside of my fiance's gold wedding band and Joe didn't hesitate to take on the challenge. I drew the symbols on a piece of paper for him to reference. He worked really quickly and was able to deliver the ring much faster than I had anticipated. I was a little nervous that my designs were maybe too complicated, but I was blown away when I picked it up - it was perfect! Joe and Sandra made it possible for me to customize my fiance's wedding band and make it particularly special to 'keep the fire alive' as Joe said :) I couldn't imagine working with anyone else. Both of them were so personable and sweet. I will definitely go back to them if I ever need more jewelry or engraving. Thank you so much Joe and Sandra! :D
First Last
Went in when I was shopping for an engagement ring for my girlfriend. Spoke to the owners daughter who was very sweet and knowledgeable, then we spoke with Joe and he was also very kind and accommodating. Then Sandra came over and joined the conversation, and this is where things went south. We were in the middle of writing up an order for a custom ring, nd when Sandra heard that my girlfriend was a size 8, she commented on how “chubby” her fingers were. Uh... my girlfriend is 5’11” and thin. Her fingers are a normal size for her stature. Can you imagine her with a size 4 ring finger? She would look ridiculous! Needless to say,, my girlfriends feelings were hurt, and we never went back.
Emil
I've spent months looking for the right ring and Joe spent hours over multiple visits answering my questions and showing options. No pressure at all, just showing me designs and talking about fit. One day, I saw on-line that he can melt old gold, so I brought in some of my family jewelry and he made the perfect ring. Given how long it took me to make up my mind the time line was very tight, but Joe worked extra hard and I had the ring ready just in time. I am so happy and will definitely be a customer for life.
Keith Forsgren
What a great place to do business! I love these guys. Joe and Sandra are amazing. Believe what everyone else writes. My (now) wife hadn't the slightest idea what kind/style/shape ring she wanted. We walked in and were immediately met by Joe and his charming smile. We tried a few rings on, Joe made some suggestions, I started getting ideas. Obviously the man loves what he does, and probably enjoys seeing the love around a central piece of many relationships. I met with him a few weeks later to "game plan" what I had envisioned. I also had some loose stones and an engagement ring from another lifetime. I wanted to use the best stone for my wife's ring, and sell the other. He gave me a very fair price on the "estate" jewelry, better than any pawn or diamond exchange. He custom made my wife's ring and hit the nail on the head. Great family-run shop. I got all my influence from the glowing reviews online, and I'm not disappointed.
Bree Buchanan
My Grandmother recently passed away and I was left her wedding rings. They had diamonds that had fallen out- some of which we had, others that needed to be replaced. The ring was old and well worn- it needed a lot of work. Nearly all of the prongs needed to be re-tipped. I shopped around at 7 Jewelry stores to get estimates. McKay Diamonds gave me not only the best price, but also a reasonable turn around time. I picked up my rings yesterday and they look brand new. I couldn't be happier. Excellent quality, excellent prices, and excellent customer service. They have my business forever.
David LeCheminant
I was shopping for a graduation gift for my niece -- I wanted something unique, beautiful and meaningful and was not finding in other stores. Then... I remembered McKay Jewelers... the same place my dad bought my mom's engagement and wedding rings... that same awesome place on Main that's been there forever. And, I was really happy to see that it was still there -- same store, same service, same helpful attitude, even if the owner is new. They patiently listened to what I had in mind, then showed me options that exceeded my expectations but were within my budget -- one of which was perfect. They were even able to customize the gift in a way that made it extra meaningful. So... while Mr. McKay is no longer there, the new owners are continuing that same tradition of purveying excellent jewelry including the old-school type of service and quality that simply no longer exists. Thanks for making me -- and my niece -- very happy!
kay cornach
After trying to other jewelers, who really messed up, I took my opal engagement ring in to McKays. Joe was fabulous. He helped redesign the setting and switch the stones so everything was more protected. He was especially professional and was conscious of our budget. Was so pleased with the result, love having my ring back on my finger. Thank you so much!
Timothy Makoid
McKay is the best Jewelry shop in SLC hands down (and possibly the world, based on my honestly limited interactions with NYC/Philly Jewelers).
It's run by a beautiful and loving family that take pride in their work and even are teaching their son how to respectfully care for and handle the jewelry that comes into their shop (I believe he will be their 3rd or 4th generation).
Their prices are fare and they've even over estimated the cost almost every time so as to not surprise me with a higher cost (in fact it always comes in cheaper than they've quoted).
They take a lot of care when working on your ring. Our ring for example is a late 30s/ early 40s handmade ring from NYC and the owner immediately knew what it was and how it needed to be handled and treated. He made us feel so good about our ring and our love and story.
Just today I went to pick up the wedding band he custom made to fit the heirloom engagement ring and I have to tell you people, it's unbelievable. He made it from scratch to fit custom and it's absolutely gorgeous.
I can't recommend McKay enough. They will be our jeweler for years to come, even if we ever end up leaving Utah.
Zac Wright
Personal local service - right in the heart of downtown SLC. I personally visited every local jewelry store in Salt Lake City looking for the best value in an engagement ring. I decided to buy from Joe at McKay with zero regrets. I showed up with a diamond (bought online) and an idea for a custom design setting. Joe did exactly what I had in mind - and very quickly! Not to mention he worked with my budget. I have no reason not to go back to Joe for all my jewelery needs. Seriously. I highly recommend him. He owns and runs the place. Just show up, he'll be there.
Samantha Kantak
My fiancé and I went into McKay to look at wedding rings this afternoon and we couldn't have been more impressed with the owners! My fiancé picked out a ring easily, and I had an idea of what I wanted, but they didn't have it in stock. They said they could make it for me, so we decided to go ahead and purchase our rings. I was able to watch my wedding ring be made from scratch and engraved right in front of my eyes over the course of a half an hour! It was such a special and memorable experience. The price, service, and craftsmanship was incredible. We couldn't be happier.
Caitlin Naftz
My fiance proposed to me and the next day we were headed to Seattle to see all of our family and friends. My ring was a size 7 and I needed it to be a size 4.5. The jeweler where my fiance got the ring was going to take 2-4 weeks to get it resized and because of the style they tried to discourage me from getting it any smaller than a 5. I read reviews on McKay jewelers and went in first thing. They were able to resize my ring in just a couple hours. Now it fits perfectly and I swear it is even more sparkly than when I first got it. Joe is extremely talented... my ring was very tricky to get down to the right size. Everyone was incredibly friendly. I will be going there for all of my inspections and cleanings.
Don Eggert
I lost my wedding ring and my wife took me to McKay's get a replacement. They did not have a gold ring my size, so Joe offered to make me one. Intrigued, I asked if I could watch. Joe melted down an old damaged ring (he called it recycling) and forged a new one from the gold. It was incredibly cool to watch him make a band from the extruded metal and then polish it shiny in about 30 minutes. The final price was less than a factory ring from a mall store, but the old-school friendliness and service from Joe and his wife were the best part.
Elizabeth Baker
This place is amazing. I have a box full of antique jewelry, some just old costume jewelry and some very nice diamond rings. He was very easy to talk to, was able to repair my (around 100 year old) white gold diamond ring flawlessly and very quickly, he also cleaned all of the pieces I had with me. We will be going back to use some of the rose gold from other old rings in my box so he can make a custom wedding band for me and to pick out a band for my fiance. I HIGHLY recommend this place!
Shantel Johnson
I was so nervous about taking my wedding ring in yet found great reviews about this place so I went there. I am extremely happy with the result of my ring. I had my wedding ring resized (up) and they had my ring ready in 3 hours. The owner and his daughter were very friendly and professional. I highly recommend this place!
Claire Duffy
My fiance and I went to McKay searching for a local alternative to the chain jewelry stores we had tried. We were greeted with such kindness and warmth from Sandra and Joe that it made the experience of looking for engagement rings pleasant and not intimidating. When we decided to come back to take a second look at the ring we had chosen (and not yet purchased), I called Sandra to see when they closed and they stayed open later for us so we could get to the shop that night! We couldn't be happier with the service we received and the original, unique engagement set we purchased. Plus, it was so refreshing to go to a small, family-owned shop on Main Street of Salt Lake amongst all the busyness of City Creek.
We had a memorable, positive experience and we will certainly be back to see them!
Cristi Bissegger-Cozad
My husband and I can not say enough about the knowledge and expertise of McKay Diamonds and Jewelry! We have had 4 custom rings built and all 4 have turned out amazing. If you are looking for a local business then look no more! Would recommend to anyone.
Daniel Hampton
My wife and I went in to resize her ring from size 7 to 3.75. Sandra helped my wife determine what her ring size is. The amount they charged is probably a lot cheaper than other local jewelers. Joe polished the ring so that it looked like new again. Sandra and Joe are very friendly, knowledgeable and honest. They really want you to be happy and satisfied with their service. Thank you so much for making it so that we were happy when we walked out of your store. We definitely recommend that people do business with them. -- Dan
Sherri Lockwood
I had several rings that needed the diamonds reset, resizing, and repairs. I was a little wary to let them out of my sight. I looked and looked for someplace I would feel comfortable, and McKay was the place! Joe was so kind, knowledeable, and helpful. He did a beautiful job repairing my jewelry. Every piece looked brand new, and many of them were vintage! I have now taken in my vintage watch for repair and will go back in for appraisals on all my jewelry when it is done. I have found my new jeweler! I will not go anywhere else.
Grant Herron
I'm a designer (architecture student), and I've always wanted to design my own engagement ring. Like, ACTUALLY design it, rather than sit down and pick out a list of features. I wanted one unique and special to me and my fiancee. She gave me ideas, showed me pictures of rings she liked, and I was able to design something completely new in 3D on my computer. I prepared a set of drawings for Joe, hoping that he'd be able to get something close to what I had designed. I was a bit worried, having never dabbled in jewelry design before, that some of the things I had asked for would be too difficult. On the contrary, when I picked it up, it looked exactly as I had designed it. Joe is a miracle worker! He added every little detail I had drawn, and the ring came out great! He was as excited about it as I was! Not only is he a great jeweler, but he is genuinely interested in my personal story. He complimented me several times on my ability as a jewelry designer (something which I appreciated), was very excited to meet my fiancee, and wanted to know how I planned on proposing. I know that, to some people, their job is just a job, but Joe does it cause he loves being a part of that special moment in so many people's lives. I can't say enough how proud I am to have had the opportunity to work with Joe, and the chance he gave me to design a ring that was wholly my own. It was a wonderful experience, and I would recommend him to anybody.
Meesh
Joe and his family are absolutely amazing people, and Joe is the best and most professional jeweler around. He's easy to work with on custom jewelry, he's honest, kind, friendly, and helpful. I couldn't be happier with the service I've received here and always recommend McKay's!
Megan Grant
My husband and I visited McKay Jewelers after reading all the phenomenal reviews. My wedding band (a custom, 10 mm wide, engraved platinum ring) was a 1/2 size too tight after our first child was born. The jeweler we purchased the ring from had told us that it couldn't be resized, due to the design of the band and the placement of the diamonds. I spent several months trying to figure out what to do about our problem, and finally decided to visit Joe at McKay Jewelers. I'm soooo glad we did. Joe was able to resize my ring, no problem. He did it right in front of us, making sure not to damage the diamonds or the design of the ring in any way. It now fits just like it did the first time I put it on. Wearing my ring again makes me so happy! As a bonus, he is so polite and friendly. We felt right at home. I loved browsing through his displays and looking at his amazing custom designs. My husband is going to work with him to design some cufflinks to use two Tanzanite stones we bought a few years ago. We loved our experience at McKay Jewelers and would highly recommend this business to anyone.
Sarah Blanco
We walked in to inquire about sizing my engagement ring. Joe went above and beyond to explain proper ring sizing. The whole process took about 15 min and now my ring fits perfectly!
Eric Loudin
Awesome, Awesome, Awesome....
No other way to describe the service at McKay Diamonds. Joe and Sandra will go OUT of their way to make you feel welcome and comfortable. These are two wonderful people.
My wife loved a custom piece, but thought she'd love it even more if it were just a tad different. Joe offered to make the changes on the spot. We stopped back after lunch and the ring was completed and my wife still gushes about it!
Save yourself time and stress. Go see McKay first!
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Kaylee Lyman
I had such an amazing experience at Mckay Diamonds that I will never go anywhere else again! Most jewelry stores would not even go near my ring because of how difficult it was to size. Joe not only made it the perfect size, but he also did it in at least 1/4 of the time that other jewelry stores could have. It looks flawless and I could not be happier with the service I received! I will definitely be going back with any other ring needs!
Theodore Cowan
I purchased my fiancées engagement ring from Mckay Diamonds, under new owner “Joe”, a couple of months ago. I had a wonderful experience. I wanted a very specific cushion cut ring with a large colored center diamond. I had shopped around widely, but other jewelry stores just wanted to push me into their overpriced mass-produced typical wedding sets. Joe took the description of the ring I wanted, rummaged through his back room and brought back a wax ring that he had designed himself. It perfectly met my needs. He then spent the next two days to find an amazing 1.09c green diamond. The final ring was a beautiful and unique creation that appraised for 53% more than I spent!
Thank you Joe!
John Bohman
I recently purchased a ring from McKay Diamonds, and got engaged to my now fiancee. I will readily admit that my review will be a little bit biased because of emotion, but I will try to be objective.
I searched two different cities looking for a ring that would be just right for my girlfriend, and eventually decided that to get what I wanted, I would have to have a ring custom made. I talked to three or four different ring shops that made custom rings, and eventually settled here for several reasons.
- I never felt that the proprietors tried to upsell me, I never felt pressured to get something different than what I described like I did in several other stores.
- I felt that the proprietor was extremely knowledgeable about his craft, and could answer any of my questions without any problem.
- The price was incredibly fair, and quite low too.
- I liked that I was able to customize my ring entirely, from providing photos found online that showed a band design that I liked, to choosing the stone that went into as well (I decided to go with a Chatham Sapphire) and the setting for the stone as well.
The ring was completed about two weeks after I ordered it, which actually was a little bit slow for Joe, and he apologized for that. He said that it normally takes about one week. Considering that most other places gave me an estimate of 3-8 weeks for a custom ring, I wasn't too upset that it took a little longer than estimated at the beginning (I was told a week and a half at the beginning).
Customer service was good. I called the day before it was expected to be finished, and was told that it would be done about 4. I live an hours drive away, and didn't want to drive home in rush hour traffic, and asked if it could be completed earlier, and they managed to get it done about 12. I appreciate them making an effort to accommodate me schedule as well.
Craftsmanship is, to my frankly uneducated eye, incredible. The stone is set so that the stone really shines and shows it's color, even though it's bezel set (no prongs to catch on stuff). The curves and lines are beautiful, and seems superbly put together. The ring has a good weight to it, and feels solid. The band design is very symmetrical and well done. My girlfriend told me "to give them 10 stars" when she saw the ring.
Also, free sizing and care on the ring for life. So yay!
The ring was everything that I hoped that it would be, and perfectly matched my hopes that I had for it when I tried to describe it to Joe, so kudos to him for taking my desires and translating it perfectly into a marvelous ring.
Meng Lu
Had my engagement ring custom made at McKay's when we lived in SLC. We moved out of state but since they did such a great job with the engagement ring, I wanted them to make a matching wedding band as well. The wedding band didn't match the engagement ring exactly (I'm picky and Joe was going off photographs). But when I pointed out some of the differences, Joe adjusted the wedding band at no extra cost and did a fabulous job!
Nathan Blair
I walked into McKay to ask about having my ring resized down. The owners told me the stone would have to be reset, and quoted me a price. A few days later, they called to tell me it didn't need as much work as they previously thought. They said they would charge me half the original quoted cost. I was surprised at their honesty. They easily could have charged what they originally quoted. When I went to pick up my ring today I was already happy with my experience, but then I looked at my ring. It looked even better than before and they had removed a small chip in the corner of the stone. I left wowed and I'll highly recommend McKay in the future.
Shawn Creitz
I just needed my engagement ring sized. We were greeted immediately by smiles and friendliness. The business is small but clean and beautiful.
We asked how long, and I was blown away by the the response - 1 hour!
I will recommend this store to anyone who needs anything related to jewelry!
Danielle Vigil
Genuinely the best jewelry experience I have ever had. I took my ring in to have it resized and they were able to do so in a matter of hours for a fantastic price. When I came to pick it up they had trouble with my card declining because my bank locked my card for fraud suspicion. Instead of being rude or annoyed with the situation they treated me like family and were very kind, understanding and patient. It makes me happy to know there are still wonderful people in the world who are passionate about their work and believe in quality customer service; not to mention my ring looked fantastic and sparkles even more so than when i first got it. I highly recommend this place if you’re looking to be treated like family and not like any other consumer.
Taryn Katter
I went in on my lunch break without a previous appointment to get a ring (which was not purchased at McKay) re-sized. Joe started working on my ring in minutes and offered the best customer service I've ever had at a jeweler's. He was amazing and so helpful. The rings in the cases were beautiful and Joe was knowledgable and friendly. This is the place to go.
Kim Nickens
Joe and Sandra are amazing! I brought my rings and an idea for how I'd like my diamonds reset and they exceeded my expectations! In a very short period of time they designed the ring of my dreams using all my original diamonds and gold. It was very important to me to maintain my precious memories while looking to the future. What a jewel, pardon the pun, Joe and Sandra are!
Tee Prodnuk
I, too, was drawn to this place for the insanely good reviews. Unlike most reviewers, however, my need was not based on a ring or necklace; rather, I needed links removed from a watch I recently obtained. Not a Rolex or anything fancy, so I was admittedly a little intimidated bringing it to a jeweler to have the band adjusted. The 5 star reviews were totally justified. The woman who helped me (presumably one of the owners from reading other reviews) couldn't have been kinder or more patient as we kept removing links slowly so as to ensure the best fit. She was very accommodating and I will definitely suggest her shop to anyone and everyone looking for great service at fair prices.
Jan Peterson
After having read other's reviews, we dropped in to McKay Diamonds in Salt Lake City today to see about getting my daughter's engagement ring resized. She had asked around at several other jewelry shops, and was getting quotes in the $45-$60 range, but they all wanted to send her ring out for several days. Understandably, she didn't want to be without any longer than necessary. I suggested we try McKay's out as I've often found great service at small locally owned independent shops. We were not disappointed with our experience.
Within an hour, and for a competitive price, my daughter's ring was beautifully resized and now fits her finger perfectly. We were very well treated and left knowing that if we ever needed any help again, this was definitely the place to come.
T. Ko
Joe and his wife were wonderful, warm, knowledgeable, interesting and accommodating. I wasn't much involved in the experience prior to picking out my ring, but my noivo loved them from the get-go! I was soon to follow as we returned to check the size and get our picture taken - Joe even fixed a minor plating issue, shined it up, and got it right back to me! I'm so happy to have the life-time warranty and know that all I'll need to do is drop by or mail it in for regular servicing. A lovely experience all around.
deb grah
It's no wonder they have 115 five star reviews - I've been to many of the local jewelers but McKay's tops them all with exceptional quality, fast reliable service and unbeatable prices! What I needed was a bit of a complicated repair and was turned down by other local jewelers - Which clearly indicates that McKay's is more experienced given that there was no hesitation from them to take on my project! Upon pickup he and his wife (the wonderful owners) even informed me that their initial estimate of the cost could be cut back since it turned out to take less time then they'd expected- so I took the money I'd planned to spend and bought a necklace! Please give them a try - not only will you be supporting a phenomenal local business but you'll be getting a higher quality jeweler than any of the big box spots! Not a single chance you'll be disappointed! An extra perk is the work window inside where you can watch them perform their talented craft! Amazing! I will never take my money, jewelry or diamonds to any other jeweler!
Aparicio Goncalves
I have being using McKay Diamonds for the past 7 years and my wife won't accept jewels from anywhere else. Their service is fantastic and their prices are fair. Besides they will easily become your friends and your only source for great quality of fine jewelry!
Eli Fullmer
My wife and I had her ring made here and we loved every part of the experience. Joe and Sandra are so personable and professional. The ring exceeded our expectations and we could not be happier with it. Here you will truly feel like family. I would recommend everyone to McKay Diamonds. Thank you so much for the perfect ring and perfect experience.
Tommae Billings
My fiancé and I got engaged yesterday. Her ring was just slightly larger than we had hoped. We went into a jeweler at city creek along with a few others and were quoted more than we were at McKay, we also would have to wait 2 weeks which my fiancé wasn’t excited about having to part with her new ring after just getting it. We walked into McKay today and walked out with her ring perfectly resized in about 4 minutes. I can’t imagine anything they could have done to be more helpful, professional and pleasant. We will absolutely be going back for the wedding band and any jewelry needs from here on out.
Heidi Dunkley
The most wonderful jewelry store with the most wonderful people! I had a piece of jewelry that I needed repaired and they did it same day! I was even able to watch the repair. Truly, some of the loveliest people I have ever met. So glad I chose them!
Ruedigar Matthes
The service was excellent, and he did a fantastic job sizing our rings. Mine is a turquoise & sterling ring from the 30s with a slightly fractured stone, and he sized it down wonderfully. My fiancée wanted a little inscription on her ring, and he did a great job.
Now only was his quality excellent and timely, but he is such a fun and funny man. We would always leave the shop laughing at something he had said. He and his wife are adorable. I would recommend him to anyone and everyone who is looking to resize their rings. He and his wife were truly a pleasure to work with.
Nancy Wilson
Great Service and Excellent Repair Job!
I brought my engagement ring to have a new shank put on and a small diamond replaced. Not only did McKay's repair and replace what I saw, they also refashioned the points that held the main diamond. I highly recommend this shop. They have every reason to want happy customers!
Rachel Veenstra
Joe and Sandra were terrific!!!!!!!!
They offered the most superior customer service we have ever experienced. Joe repaired our pieces right in front of us and offered to clean our jewelry while we waited. Sandra smiled and was equally as friendly and helpful. This was the best team I have ever met. Knowledgeable, superior customer service and fair prices by this dynamic husband and wife team. It was well worth the drive and we will go NO where else! Thank you Joe and Sandra -- from your Colorado friends!
Jerry Stewart
I needed to have my original wedding band strengthened as it had thinned over 27 years of marriage. As I spoke with the owners, they were very helpful and understanding of my desire to not purchase a new ring. They were able to add thickness to the ring and still preserve the design and form of the original. They did all of this in only a few days and were very accommodating to my wishes. Very professional, lovely, quaint store.
Aubrey Ford
We purchased my wedding ring from McKay because the selection was so unique. The detailed edges of my ring are hand carved which is something you can’t find many places. The customer service is awesome and we still enjoy going in 4 years later!
Sheila Markazi
I came in to have comfort sizing beads put on my ring. I had already tried two other shops with a 1-week and 2-week turn around time. I called McKay and they let me come in and have it done immediately. I'm *thrilled* with the fit. They let me watch the process, which was really cool. Learned a lot, had a nice conversation, LOVE the outcome of the ring.
Kola Falemaka
Great service and good people! I would highly recommend using them. They were able to fix my daughters necklace that she broke and untangled a few of my thinner necklaces (free of charge). 10/10!!
Sean Patrick McPeak
Man, what a great experience with Joe and Sandra. Joe was able to replicate (actually improve upon) and existing design I'd found online, but that was no longer in production. I was nervous about the outcome of a custom piece of jewelry, but Joe assured me it would be what I wanted. It was and then some. My fiancé loves the ring set. All of her friends are talking about how beautiful and unique it is. Joe is an artist. Such a personable couple. I can't imagine ever buying jewelry anywhere else. Cheers, guys.
Terrell Hobby
I went here with some of my jewels from my family, so I wanted to make sure that it was going to be a very nice ring. I was a little leery at first seeing this little whole in the wall of a store, but Joe and Sandra were very helpful. They had a ring that was exactly what my fiance wanted and they were able to make it with all the gold and jewels I brought them. Joe is very fair and honest, even when we had a problem getting emeralds for the rings band. When his vendor fell through and he was not able to produce the ring in time. He threw the emeralds in for free. Joe is someone that you can trust to deal fairly and to produce an excellent ring that will last for a long time.
Paige Boso
I took my great grandmother's vintage ring to McKay to have them repair it. It needed A LOT of work, but McKay did it in one week and at a great price. It was originally in terrible condition (the band was broken, the metal work was all messed up, etc.), but McKay brought it back to life and it looked brand new. I'm so pleased with their work and recommend them to anyone and everyone. I'm also part of the LGBTQ community and they were very welcoming and made me feel special and not awkward. THANK YOU, MCKAY!
Allison DeBona
I appreciated McKay’s service so much this past week! I ordered a baby bracelet and they nailed it. They are a wonderful family run business and an important Salt Lake City staple!
Gretchen Lescher
Sandra and her husband are so lovely & helpful! Recommend 10/10 for all your jewelry (watch battery replacements, too) needs!
Emily Ann
I bought my ring online and of course the band was too big. I was very disappointed because it took two months to get my ring and it would have been another long wait to get it fixed. I looked around at several different places to get my ring sized down and I am so glad I went to McKay Diamonds! They were so nice and very friendly. They had my ring re-sized the next day. I will definitely be going back if I have any other jewelry problems in the future.
Jay Bagwell
I took a family heirloom in for repair and I was extremely pleased in the quality of the work, the friendliness of the owners, and my ring came back looking fantastic. I would highly recommend McKay Diamonds & Jewelry. You will not be disappointed.
Jaden
They are open for business! My fiance went in for a ring re-sizing and was out in 10 minutes. The ring looks amazing, It is obvious that Joe is an expert at what he does. She also couldn't stop talking about how nice Joe and Sandra are. Thank you.
T H
Really great experience! I love the small shop and the very knowledgable and personable owners. Joe fixed my wife's precious wedding ring while I watched and waited. I felt like a student in a very interesting class.
I'll be back for all of my jewelry needs from now on.
Highly, highly recommended!
Kurt Harris
I honestly don't understand why McKay Diamonds isn't nationwide. I had a broken Movado watch that I took to three other big whig chain locations and they all gave me estimates of 2-5 weeks for repair and several hundred dollars in cost.
Someone recommended McKay and I'll never go anywhere else. Joe and Sandra are amazing. He not only fixed my watch but did it faster and more affordably than anyone else.
They were personable and kind. Joe talked to me about motorcycles for at least 30 minutes after our transaction was complete and is such a genuine guy. I highly recommend McKay.
Josh Flygare
This is my first google review because I've never wanted to praise a company so much. Joe did custom work with a very complicated bezeled opal set in a ring that previously had prongs and he did it in two weeks. I was nervous about how it was going to turn out but it honestly shocked me with how beautiful the final product was. And it was about half the price of custom work through kay jewelers! And kay jewelers were commissioned salesmen who tried to convince me it wouldn't look right with an opal, well Joe certainly proved them wrong, and in a fourth the time. Anyways, if you need any custom work or just an honest jeweler who cares a lot about what he does, go to McKays. If you want to pay a lot and get a mediocre buying experience, kay jewelers is located in city creek.
Scott Linn
I found this little gem online and I'm so glad I did. My wife has an old antique ring that belonged to her grandma. The ring had been worn so long that the band had worn very thin and close to breaking. I took it into Joe and he put a new bridge on it, polished it up, even added a little gold detail where some was missing all for a fair price! It was a pleasure talking with them and I was highly satisfied with the work done there. I would definitely recommend this place to anyone.
Grace Mueller
I brought my engagement ring in to be resized and had a wonderful experience. Joe and his wife are extremely kind and welcoming. My ring was resized within hours for an extremely reasonable price. I have no doubt in my mind that I will be coming back for any future repairs or purchases. Thanks Joe!!!
Zach V
Very nice family owned and run shop. Good prices, quality craftsmanship, and very helpful and friendly people. Highly recommend!
Stephen Sorensen
Outstanding!!!! Wonderful!!! Incredible!!! I took my mother's wedding ring in for repair. ..I was very anxious about trusting anyone with her exceptionally beautiful diamond. Joe not only completely rebuilt, set and repaired it better than the original, he also won my trust forever!
Elias Landau
I just bought an engagement ring for my fiance here. I had it custom made. I came in with only a vague idea of what I wanted for her ring, and after hearing what I wanted Joe showed me one of his designs and it was absolutely perfect. I cannot emphasize it enough, the ring was a work of art. And my fiance absolutely loved it and couldn't be happier. I will definitely be returning in the future.
Jordan Bowen
The staff at this jewelry store are honest, hardworking, helpful, and have immense talent. I cant recommend this store enough. If youre looking for a nice engagement ring, get it here. Amazing prices and craftsmanship. This place's jewelry makes OC Tanner's look cheap and drab.
Thomas Wahlen
Extraordinary experience in every way. Joe and Sandra are wonderful people and we are so glad we visited them. Joe created the most exquisite wedding ring for my wife and more than exceeded her expectations. He is a true artist who genuinely cares about his work and us as individuals. We would never go anywhere else! Sincere thanks, Tom and Dao
Ashley Notti
These guys are THE BEST. Customer service is phenomenal, they know every customer by name, the story behind every ring, and make sure that you are 110% satisfied with your purchase. To my fiance and I, they feel like old friends. The workmanship is exquisite and they are able to make your custom ideas a gorgeous reality!
Debbie Wolthuis
Joe is the best. I took my mother's original wedding ring in that is tattered and worn and 70 years old to have Joe re-design and re-refinish. He did a fabulous job. What a wonderful legacy to be able to wear a part of her. This gentleman is fair ethical and honest. The best ever....
Miguel
Joe's wife and himself treated me like family as soon as I got in. Short on cash, I got a beyond expect product. This gift is going to make my girl freak out! I love coming here, and I won't hesitate to return for much more expensive products. They get good reviews because they work hard at it, and most importantly they respect your limit on stuff, they're not like another places which scam you. I love it, and you'll love it to! I will surely return! Thanks Sandra and Joe, I had the horror to doing business with you! Love and respect.
Emma Broome
My boyfriend recently proposed with a home-made wooden ring as he was uncertain what type of engagement ring I would like. As we are British (and not living in SLC) we used Yelp to assist in finding a jeweller. McKay Diamonds got 5 stars and great reviews, so we kept it on our shortlist. McKay Diamonds was the fourth shop we visited and Joe (the owner) could not have been more helpful. I knew what I wanted, and instead of saying “no, we don’t have anything like that” (as a couple of the other jewellers did), he explained that he could custom make a ring for us, and showed us a number of moulds he made previously which he felt may have been appropriate. In total on visit one we were in there for an hour or so discussing possible options. At no time did we feel pressurised to purchase as we did in another jewellers in SLC.
We left, explaining that we wanted to think about it, as a ring is a big decision. Joe agreed.
Three days later we went back. We really wanted a ring that meant something to us, so decided to go with McKay Diamonds, as Joe seemed honest, passionate about what he does, and all custom rings are made on site by him . We spent about another 2 hours with Joe, talking through designs, and in the end we settled on a sapphire surrounded by diamonds. However, to make it more personal, my boyfriend asked if Joe could incorporate the Teton Mountain range into the ring as he proposed on Jackson Lake and that was the view! Joe said “no problem” and he would incorporate it into the gallery which supports the sapphire. We supplied Joe with a couple of photos of the Tetons (the view which we had on the lake) to use. Twenty-four hours later, Joe calls to ask if we could come and have a look at the ‘rough’ ring he has cast in from scratch in metal to ensure it is what we wanted. We expected just an outline of the mountains, but Joe had made it three-dimensional and captured the entire range – in 8mm!!!! It was incredible! We were over the moon and confirmed that we would like him to make the actual ring.
One week later it was ready (this was a shorter time frame than he originally stated, so even more impressive).
We couldn’t be happier with the ring. Joe put an incredible amount of work into our engagement ring and it is better than we hoped. We believe is exceptionally good value for the amount of time and effort he put in. We now have something that holds a lot of memories for us by a man who is clearly very passionate about his work and wants to produce the best for his customers. We are certainly going back to Joe for our wedding bands next year, even if we have to get the shipped to the UK!
Adam Taylor
I brought my wife's wedding ring in which had been cut off her finger in an emergency room incident. He not only was able to repair it perfectly, but also sized it and attached a wedding band. The work was flawless and he was so friendly and welcoming. We will most certainly be returning. Way better than Zales, that's for sure.
Jimmy Francis
Joe and Sandra are AMAZING to work with! Super friendly and professional. My fiancé loves her ring because the custom work Joe did is out of this world! I would recommend McKay Diamonds SLC to anyone.
Maya Normous
when I saw only 5-star reviews, I said this simply cannot be... the store was closed on that particular Saturday, so we went to two other highly rated jewelers for opinion. Both said that what we were asking could not be done -- we have a very unique family ring that we wanted to resize without losing any of the design and that was going to be impossible... even the jeweler who made the ring back in the day said resizing will be extremely complicated... and yet Joe was up to the challenge... I don't know how many hours it took him, but when we got the ring back we were in AWE... He got it to the right size and re-matched the design so perfectly there was no way to tell the ring was altered in the first place... I would definitely go back to Joe and Sandra again and again
Finally, I was worried about the price since the shop is located in the heart of downtown where the rent must be quite high -- I was proven wrong -- Joe's price was very reasonable and again not sure how you can even put a price tag on a work of a true artist like Joe -- if you want your ring done right this is the place to go
Justin Hosey
I want to make this review short and straight to the point. I was planning on asking my girlfriend to marry me; I was very inexperienced and didn't even know where to start. So I started where any person in my position would start, with a Google search. I looked through many stores but only found ONE with a perfect score; McKays jewlers. I have never seen a store or even a product with a perfect score so I was very intrigued. I live in Wyoming but I decided to travel to Utah based on this impeccable score. Now after I went to McKays and picked out the settings for my custom ring I became very nervous. I had already paid for the ring and I started to think " what if McKays just made up fake accounts and wrote all those reviews?" So while I waited (and panicked more and more every day) I thought about how I could put my worries to rest. The day I received the ring, (which they shipped to me priority shipping WITHOUT additional cost) I went and got it appraised. It appraised for TWICE of what I paid. Every single person that has seen the ring has been amazed by its beauty. My fiance thinks the ring is amazing and it goes beyond our hopes. I know this review wasn't very short but it is as short as it could possibly be with the results we got. USE THIS STORE AND YOU WILL NOT REGRET IT. Thank you Joe for an experience I will never forget. We will be back to see you about a wedding band very soon.
Andrew Wedekind
I went down to this store to get a special gift for wife with our anniversary approaching. Joe and Sandra were amazing in helping me find the best ring to give to my wife. They were also able to give me a very good price for the ring and re-sized it between my lunch break and when I got off work so I could pick it up before heading home. I absolutely plan to head here in the future when I get my another lovely gift.
Brighie Leach
You cannot beat the quality and kindness you find at McKay Diamonds. The family that runs this store goes above and beyond to make the experience top notch. My fiancé and I cannot recommend them enough!
Sam Brookham
What a great little place! I with with an absolutely stunning engagement ring for a steal. I went in there, explained my budget, and they were completely understanding, helpful, and very generous. I would highly recommend these guys for any occasion. You won't find a more genuine jeweler out there.
Blue Devil
When you walk in, you are instantly greeted with a smile and feel like you're family. The rings are very clean and shiny and they are wonderfully priced. We got both of our rings from them and had to resize them with no problem. If you don't want to get pushed around by salesmen and find a great ring for a great price then shop here.
Nyssa Seaton
They did an exceptional job sizing my ring, the jeweler had it done in a few minutes and finessed it until it was perfect. Fair prices and great customer service, they even cleaned my ring for me!
Jack Sattler
I bought my wife’s engagement ring here and they made me a custom wedding ring to match her love for flowers and art deco architecture. They did a wonderful job and were great to work with. They will always have my business.
Andrea Watt
Amazing people. Fixed my great grandmother’s necklace (which I wanted to wear this weekend for my wedding and found it was broken!) in minutes for a really fair price. Beautiful and unique pieces for sale as well. I will definitely come back!
Brent Plummer
If you haven't figured it out yet, buying a diamond engagement ring at McKay is a great decesion. Joe recommended we buy our diamond (emerald cut) onlne at Blue Nile to get the best diamond for our money. We narrowed it down to a few diamonds and he helped us make the final decesion. From there we discussed the type of engagemnt ring we wanted him to make. Joe was very easy to talk with and guided us through the decesion process. We always felt like we were in control of the design and he did a great job steering us to the right decesions for our ring style. Simply said, the ring turned out great.
I would recommend Joe @ McKay to anyone looking for a diamond in Utah.
Nicholas Woolsey
Brought my grandfather’s ring here to get resized. Joe resized it multiple sizes without taking out any of the gold. Very happy with the over all experience. I have a ring that looks like new and fits perfectly! He was very personable and a lot of fun to talk to as well!
Lynne Van Wagenen
I took my wedding ring in for resizing and repairs. It was done in the store in front of my eyes. Joe was very courteous and explained everything as he went. He had me hold my own diamond while he worked on the rink. My ring now looks brand new.
Andrea Johnsen
McKay Diamonds did an amazing job with the craftsmanship of my morganite engagement ring. McKay went out of their way to send my ring via overnight express shipping to Hawaii for a surprise engagement—a gesture showing the complete dedication and care for their customers.
Nashlah Boyayan
I love this store! It's a great family business with beautifully designed jewelry. Joe and Sandra will treat you exceptionally well. We got both our rings here and we're proud of it.
Kenyon
Great service and able to resize my ring in one day! Very professional and great price. Will be going back!
Grace Holloway
Mckay Diamonds is AMAZING! My grandmother left me her wedding ring when she died and when I was going to get engaged I wanted to customize and get it sized so I took it in to Joe and he did say incredible work! It’s even better than I imagined! Thank you thank you thank you!!
Nate Stebbing
I had some gold that I wanted to get melted down and formed into a wedding band. Joe forged it like he was from Lord of the Rings. It was amazing. He was also nice enough to let me film the entire process, which only took about half an hour. And all this for much cheaper than I was expecting to pay! The ring looks great.
Bryce Larson
Quick service and care for their customers. I would highly recommend going here for any jewelry repairs. Brought in my wife's wedding ring to be rewelded, side diamond replaced and now resized. They did an excellent job and I couldn't be more pleased.
Rodney Gardner
Joe is an excellent craftsman creating beautiful diamond jewelry at the best price in Salt Lake. I know as I have looked at many jewelry stores. Thank you Joe and Sandra for the service you give us.
Tedd Gagnon
What an amazing bunch of people. Beautiful selection and the guy did fantastic job sizing and cleaning a family heirloom. I’d recommend them to anyone. Thank you for making a special moment even more special!
Norman Pika
What we have to say about McKay and how incredibly lucky we feel to have found this jeweler couldn't possibly fit in this tiny little box, and five golden stars just aren't enough. We love the ring, we loved the experience, and we love the people. I look forward to going back.
Nicole Widmer-Tamminen
(Previous comment under Nicole Widmer, but I can't go back and edit or delete for some reason, attached here for clarity.
Edit: Aye! Figured out how to delete it, again, thanks for replying and apologies for the grumpiness)
I just wanted to say thank you to the owners for responding. I completely understand that as a family shop, sometimes things happen and you've got to close early. While I did end up going to a different shop as I was in a time crunch to get the work done, I appreciate the time the owners took to reply to my original review and will definitely come by in the future for any additional help I need.
Alma Beh
Came here for a resize and they were fantastic!! Very fast and did a wonderful job. Only took 5 mins, and they gave us a 30 day warranty if we had any complaints.
Spencer Davies
I thought just like you do right now that these ratings are fake because some of them open with this same type of sentence. I purchased a ring there and am super satisfied! He's been doing rings since he was 9, for like 34 years. We showed him the ring we wanted and he put a rock in it for less than the price of the original ring design. He also mentioned the ring we showed him was made in china and thats why all the little diamonds fall out. In big cities there is a guy that makes rings better than everyone else and this guy is it. Save your time, get the most bang for your buck and go with this guy. Also if you are thinking you live too far away from this place just call him and you can get everything planned out for your ring over the phone and email. Also his accent is not chinese like i originally thought it was he is from south america, he knows his stuff. My wife gets complements on her ring all the time.
ariel pearson
Joe and Sandra are awesome! I wanted a custom and unique ring and my fiancé took pictures in and they designed the ring above my expectations! I love it!
Dario C
Joe and his family are the best. They treat everyone like family. He is very good at what he does. If you are looking for a honest family jeweler, look no further. Highly recommend to everyone.
B
Fantastic job with my wife’s watch battery. Was the highlight of her day.
Kat Trumble
Perfection. - Mr. Mckay (and Mrs. Kckay :) exceeded all expectations. He sized my engagement ring (smaller) in an unbelievably tiny time-frame, upon 'necessity.' The result was perfection - perfect fit, perfect shape, perfect quality, all to include an offer for continued customer and ring care. I wouldn't go anywhere else.
Kevin Price
I went in to get my dad's old band sized down. Took them 10 minutes, and they didn't take out any gold. They even polished it so it looks brand new, and cleaned my wife's ring for free! I love this place, and everyone should go here!
Thiago Rossette
Best customer service - they’re so nice and so professional! Joe makes stunning rings. Made my wife’s engagement ring and band - everyone compliments them!
Jillian McGough
I took my custom wedding set to get it resized. After googling and searching for jewelers in the area that were willing to work with 1) jewelry that hadn’t been purchased at their establishment and 2) a jeweler who was willing to work with palladium., I was so pleased to find McKay Diamonds was willing and able. They had done an appraisal for me several years ago but I hadn’t had them do any work on my jewelry at the time. I started with an email to ask them about my ring and the things I needed done. They were very responsive, answering all my questions within hours. I set an appointment and left my rings in their care. They came back looking brand new and you cannot tell they have been sized. They will be my one and only stop for all my jeweler needs as long as we are in SLC. Thank you for making the experience so smooth and painless (their prices are very fair and straightforward).
Nathan Cox
Absolutely stellar work. Beautiful craftsmanship, excellent prices, and incredibly pleasent customer service. I had a ring resized here, and I could not be more pleased. If ever I need a jeweler, I will always come here.
Austin Livingston
I needed to get watch batteries replaced as a gift and it was near closing time. They were more than gracious with their time and accommodated my needs. These people are the salt of the earth. Thank you McKay Diamonds and Jewelry.
Heather Smith
Took my wedding band in to repair the diamond prongs and the ring looks like new. They were so nice. Would recommend them to anyone.
Nina Maglish
I have used this jeweler for years. I trust them explicitly. They are genuine people, work hard, and provide quality service.
Amy Rovner
They were very helpful and professional, and did a great job resizing my rings. They even did all 3 of them same day. I will definitely go there again!
Viviana Weiland
Highly recommend this jeweler! Did a repair in my wedding set & a cleaning. Very decent pricing. Will be returning for a costum piece!
Katie Lee Evans
I needed to get my ring sized down and researched places. This place had the best reviews and lived up to the hype. They got the ring done in a day and you can’t tell it’s even been touched. Will come back again!
Mercedes Smith
The best, they'll even help you design a custom piece! No high pressure sales, they want to work within your budget. Great place with many beautiful items.
Dain Smoland
Just stopped in for a repair of the metal clasp on my briefcase, which they completed in 5 minutes. Charming local store and owners. The kind of place that doesn't seem to exist much anymore. They absolutely deserve your business.
Andrew Kushnir
It took just 5 minutes to resize and polish my wedding ring. I've been to another place and they said that it will take a week. Thanks!
Travis
I had a repair done on a turquoise ring recently. They do great work at a good price and are very friendly. Highly recommended.
TJGcoolio
excellent, great work at an incredible price - had a 24 k gold ring custom made for a lot lot less than some of the other jewelers in salt lake/Provo area. GET A GREAT DEAL - GO TO MCKAY!
Jason Horne
What a wonderful experience with Joe and Sandra! Amazing customer service! We consider them friends after our experience. They took great care of us. Great value. I won't go anywhere else. Thanks Joe and Sandra!
Nicole Busby
Oh my god what a find! I'd been to three jewelers and stumbled upon this gem of a place. Had exactly what I wanted at a fabulous price 1/2 of what other jewelers wanted. Joe is the best!
Marissa Bernard
I love my ring from here. It's gorgeous and the owners are soooo sweet! They have photos of all the couples all around the store. I highly recommend this!
Alexandria Vogt
Just swung by to get my ring checked (and I definitely needed the prongs around the stone tightened, it was practically about to fall out) and they were so fast, courteous, and reasonably priced. I don't plan on going anywhere else in the future!
Mary Breinholt
Perfect experience at McKay Jewelry! Sized my vintage diamond ring while we waited and it was absolutely perfect!
Christian Rawlings
Had a ring resized there today. My fiancee was nervous about leaving the ring, and they were able to do it while we waited. Fantastic people, great service!
Michelle Jenkins
Excellent service, wonderful family owned business. Beautiful custom unique engagement ring designs! Highly recommended!
Marisa Jensen
I went to get a ring resized that was purchased elsewhere and I couldn't be happier with the service I received here. From the moment I walked in I was treated so kindly and even was able to watch the ring be resized on the spot. I can't recommend this place enough!!!
Benjamin Lusty
They do excellent work on watch and jewelry repairs at fair prices. They are excellent to work with. I will keep coming back.
Zane
Great jewelry store, the owner is very friendly and easy to work with! Unbeatable price, quality, and service.
Johanna Voutyras
So cool to watch him work on my jewelry! Walked in and he resized and welded my rings. Great work! Would definitely go back to him.
Madison Semadeni
I absolutely love my custom made ring! Amazing customer service. I would highly recommend!
Brenda Wright
Sized a precious ring for me right there on the spot so I could watch. That way I was saved the gut-wrenching worry that something would happen to my keepsake. Work was done beautifully and in a matter of a few minutes.
Paul Simmons
They replaced my watch battery. Fast, efficient, and friendly service and reasonably priced..
Hunter Van Ry
Loved my experience! They were so nice and helped me every step of the way. Very professional and knowledgeable. Highly recommended.
Jennifer Anderson
Great service and wonderful people to work with. They made buying a 20th anniversary ring easy and worth it... I recommend them to any and all.
Catherine Nielson
Excellent, fast, personable service! Great price to repair my ring! I was very impressed!
Maggie Graham
Staff is always courteous and willing to help. I love working with a family owned business as opposed to the big retailers.
D Nelson
Bought a wedding ring 28 years and have been coming back each year to have it cleaned and inspected
Jessica Tuatonga
amazing !!! rezied my ring so fast and they are so nice and professional. will be a return customer
Morwenna Voss
Really fast service; they fixed my pendant on the spot! Very nice people.
Megan Ramsey
Very helpful, prompt and well priced service. It felt like they understood what I wanted and didn't try to sell something I didn't want
John McCracken
Quality work while you wait! Very friendly and knowledgeable staff!
Monica Seoane
Kind, helpful and knowledgeable. Everything here has style and class.
Kevin Neumann
Great service, very knowledgeable and competent.
Jon Saruman
Fast, friendly, and affordable!
Chris Van Buskirk
Great experience.
Tony Ciccone
This place is awesome! McKay resized my wedding band, cleaned, and polished in less than an hour, and the price was super reasonable. They also cleaned my fiancés engagement ring complementary (she wore it in hot springs so the rose gold oxidized) and they had it looking sparkly and brand new in the same amount of time. Plus the jeweler was very friendly and helpful.
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Claudia Consalvo