Reviews of Springer's Jewelers. (Jeweler) in Portland (Maine).

Springer's Jewelers

154 Reviews

135 Comments

Jeweler

Jewelry store

580 Congress St, Portland, ME 04101, United States

Description

Information of Springer's Jewelers, Jeweler in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Springer's Jewelers

Popular times

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Reviews of Springer's Jewelers

Thomas Farnkoff

Wonderful experience at Springer's Jewelers this afternoon. I was given a watch from my employer but when it arrived it was not sized correctly. As it turned out Springer's Jewelers carried the product line of the watch brand that I was given. Conveniently, Springer's also has an easy online appointment scheduler. I was able to schedule an appointment for the following day. I was prepared to discuss the service that I needed with the expectation that I would need to leave my watch and that it would be looked at some time in the next few days or possibly even a week. But to my surprise I was directed to a wonderful and extremely knowledgeable sales professional, Kelly Hersom. Because of Kelly's experience with watches she was able to size my watch band during my initial appointment. Kelly and the others at Springer's Jewelers were extremely pleasant and helpful making my visit a very pleasant one. I would certainly encourage anyone looking to purchase a nice time piece or fine jewelry to start their search at Springer's Jewelers you won't be disappointed!

Arfaat Ali

I met Katie about a year ago we bonded over Rolex instantaneously! She was very informative regarding the process and was transparent about it. We stayed in touch throughout the year with constant check-ins and Katie was always keeping me in the loop regarding my watch. I never had to worry about “when will my watch arrive”. Katie is super helpful, very knowledgeable and a breath of fresh air when it comes to luxury service! I care about service, and I was met with amazing service by her. I recently just got a call from Katie and was able to purchase the watch of my dreams. She was just as much excited as I was to receive the call from her. If you’re looking for amazing service and someone who cares about you as a person, please ask for Katie at Springs Jewelers! See you on the next watch purchase!

Alison Denham

I had an excellent experience today at Springer's. I needed a new watch reduced in size to fit me. Scheduled an appointment on line with a very early date. I thought that I would have to drop off the watch and return. However the Springer employee handled the repair so efficiently, including a free polishing of a ring, that the job was done and I was out the door in a total of 12 minutes! Courteous and competent.

Anne Heelan

Springer’s Jewelers is the absolute best. The customer service is superior. Their attention to every detail does not go unnoticed. I have been working with Katie and she has been able to help me find exactly what I have been dreaming of and looking for. If you are looking for quality, uniqueness, character, and timelessness they can help! Thanks Katie!

Emily Briggs

I would like to thank Kelly Hersom of the Portland location at Springers! My fiance and I went to try on wedding bands with her in February. We wanted to see what we liked and told her we would purchase at a later date. She then emailed us exactly what we picked out. Fast forward to July I sent her an email wanting to purchase my fiances ring. She was very prompt and kept me informed. We got our ring very fast. Thank you, Kelly for making this the easiest part of wedding planning!!

Rebecca Brown

I always have a special time in Springers! Both times I have been treated like family and they graciously walk me through the process. I refuse to go anywhere else! You can take my word for it or go in and experience it yourself. Also, a special shoutout to Katie Soule!

Henry Wu

Katie and the staff at Springer’s Jewelers are exceptionally kind and friendly. For anyone new to watches, it can be very intimidating! Sometimes you may not know which options are right for you or the right questions to ask. Katie did a great job diffusing any awkwardness (all really on my side) and being very welcoming. She was clearly well-versed and not only answered any questions I had but preemptively shared a lot of information with me as well. She also let me try on several time pieces and walked me through all of the differences and features. Katie was also very transparent with the overall buying process due to the high demand of the time piece I was interested in. I have a high bar for customer experience and I strongly recommend working with Katie so she can advise and guide you in choosing the right piece with confidence! Will definitely be sending local friends and family this way. I also love that they can communicate with you through texting, something that may seem trivial but is extremely convenient. And it’s always a pleasure to not only support a local business but one owned by women as well!

Brandi Lawler

If you are looking for outstanding customer service “Kelly Hersom” is your girl. She goes above and beyond. Absolutely made my day and my purchase experience so easy. Over the phone payment. Delivered to my place of business. A true VIP experience. She even made sure my new watch was sized perfect. Wow!! You have a customer for life.

Diane Hills

I had a wonderful visit with Zoe today! She is very skilled at estimating values for cash out and consignment. She has a great knowledge of gemology and answered all questions quickly and honestly. I appreciate the service I received; it was a great experience. :)

John Gay

It is a nice store and Jennifer was great. While I was dealing with a watch issue, my wife looked around and found some beautiful ear rings ( for a future purchase). The only reason for not 5 stars is parking or lack of parking. The store is in downtown Portland and it was difficult finding parking. Plan ahead time-wise to search and walk a bit back to the store.

Duncan Brown

Amazing and 100% trustworthy jewelry store and Rolex authorized dealer. Fantastic customer service and down to earth interactions with staff. Naomi and team are the best and I look forward to future purchases.

Tony Quatrano

Caroline did an amazing job! She delivered the perfect purchase experience from start to finish! I wouldn’t change a thing. Thank you so much for caring and working hard to deliver a Rolex level experience!!! It is much appreciated and will not be forgotten.

Anne O'Brien

Katie is a professional in every sense. While we were there to have rings resized, she gave us as much attention as the other customers purchasing beautiful pieces. Katie valued our items and never tried to up-sell more expensive services. We appreciate her help and her professional advice.

Eleanor Brackbill

Zoe Beaulieu Garcia was most helpful in evaluating my jewelry. She was efficient and willing to offer additional information about the pieces. I definitely recommend her.

Bob Uker

Caroline and the rest of the Springer’s staff were fantastic. I found her very friendly and knowledgeable. It was a very pleasant experience and I look forward to doing business there again.

Ross Gregory

Saw some fantastic watches today at Springer’s with Caroline Aslani, who is extremely knowledgeable and was very generous with her time. Springer’s has an amazing selection of fine watches — check them out next time you’re in Portland!

Ben O’Connor

New jeweler found! Jen is an absolute pleasure to work with and an overall a breath of fresh air. Springer’s has gained a client for years to come. Can’t recommend highly enough. If you are in Portland be sure to check them out!

Nuvee Kunathai

Amazing experience at Springer’s jewelers in Portland… My family and I went to visit ME for the foliage past weekend. I decided to contact Springer in Portland a few weeks ahead before the trip and asked for help finding Rolex watches for a very special occasion gift to my son and my wife. I had such a great experience working with Kelly. She was professional, accommodating, and really cares for her customers wishes. The store didn’t have the watches that we were looking for, but Kelly kindly offered another beautiful timepiece that I couldn’t refuse and ended up buying it for my son. My son’s very happy with the watch and I’m hoping to hear more good news on my wife’s watches soon. Many thanks Kelly and Springer’s jewelers… highly recommended!

Kate R

My experiences at Springers have all been positive, which is why I continue to go back. Everyone is helpful and friendly. Katie, the jeweler we worked with, was extremely knowledgeable, patient and happy to help. Highly recommend!

Cynthia Law

Shout out to Caroline A. for providing excellent customer service. A pair of earrings had gone up in price on the jeweler's website ($410, damn inflation). I was thrilled to have come across Springer's who offered it at the previous price point ($385). I pointed out the increased price, but Caroline still honored it at $385 AND a Yelp deal! I ended up saving more $ vs. purchasing directly from the jeweler. Couldn't be happier. Pls don't hesitate to reach out!

Sarah Baker

I really wanted to go somewhere local to have my engagement ring reset, and chose Springer's because of their reputation and convenience (location, and easy to book an appointment online). Kelly has been beyond wonderful helping me choose the right setting for my ring! She has been patient in answering all of my questions, and so personable and friendly I feel like I could go to her with any jewelry inquiry and she would be able to assist. Springer's, and Kelly, have made the whole process seamless and enjoyable. They also have tons of options available to to find the perfect fit. Will definitely be returning here for all of my future jewelry needs!

William MacCallum (Mac)

What a great store! The staff are all cheerful, knowledgeable, and inspiring. They were kind to my service dog and gave me some great gift ideas while getting my wife's watch battery changed. Kelly was fantastic!

LA M

Have been going to Springers for quite awhile and continue to do so. Love the customer service not just in the store but over email and mail when we are temporary out of the state for a few years. I will always be a customer.

Kevin Kwon

Caroline- I’ve never met a more approachable, kind professional. She stayed late to help answer numerous questions that I had. Just from my 20 minute visit, I know I am in good hands!

Tom Keegan

Katie was just delightful and so knowledgeable. I learned so much about stones, settings durability and quality. Really fun experience!!

Brian St.Onge

Caroline’ s knowledge of Rolex and her great customer service made my visit worth the time and distance. I appreciate her attentiveness!

Stephen Walsh

Naomi has been tremendous. She has designed pieces of jewelry for me, incorporating diamonds that I had into one of a kind pieces. She is friendly, down to earth and creative. She has also offered to do little things like clean my wife’s diamond when we were in for a completely different reason. The whole experience at Springers is honest, upfront and about service. I have loved it!!!!

Scot Flink

I have had many great experiences at Springer's in Portland. Naomi helped my design a custom necklace using an old diamond my wife had found as a child! Their customer service is great, and their repair department does amazing work, so even if you don't need to purchase anything new, keep them in mind for any repairs/cleaning or repurposing of unused jewelry!

Patrick Taylor

I stopped by the store interested in a Rolex and was warmly greeted by Kelly. She was friendly, polite, and knowledgeable. She worked with me to narrow down what I liked, and the proper size suitable for me. She promptly added me in the system as we had a nice conversation. I’ll be very pleased when the day comes for me to buy my first Rolex from Kelly. Thank you again!

Karen Wentworth

Springer's Jewelers offers a great a selection and wonderful service. Caroline guided me through my both new and estate pieces with grace and expertise. I felt like a valued customer. I recommend them highly!

Jason Rubinoff

Jen was amazing and made something that felt really intimidating feel familiar and easy. 10/10 recommend!

Earl Long

I have used Springer's Jewelers for years. I have always sought out Chris Keene, his knowledge and service has been the best I have had in the world of Jewelry. Every dealing with Springer's and the staff there have been excellent. They are friendly, knowledgeable, and always find just the right fit when you need help making a decision. Thank you Springer's for the great service.

Ronda Aurigemma

Springer's Jewelers d professional, knowledgeable, helpful and friendly. I am very happy with all their services.

Meghan Bickmore

I recently had the pleasure of working with Springers Jewelers to have my engagement ring resized. Their attention to detail and service they provided was beyond amazing. I worked closely with Kelly who got me in ASAP and made me feel so well taken care of. I couldn’t recommend Kelly or Springers Jewelers more to anyone who is looking for incredible service and an awesome experience !

Rebecca Braun

My partner and I had a great experience at Springer's. We were both looking to buy wedding bands and with so many options it can be overwhelming, but Kelly took the time to work with us and figure out what we both loved! It was a much easier process than either of us expected and we're very happy with our choices.

Peter Colesworthy

Springer's is always a pleasure to deal with. My Fiance and I had a wonderful time going through the process of picking out our wedding rings with Jennifer's expert guidance! 10/10 would recommend... or I guess 5/5

Kathryn Aube

After COVID postponed our engagement plans - my now Fiance and I made an appointment at Springer's. I had a family heirloom pin that I wanted to use for the center stone for the engagement ring. We worked with Chris, and he was so knowledgeable and helpful. He explained the whole process and the service we got was exceptional. Even after the transaction, he wanted to make sure I was happy with the ring. I am coming in to get it resized and again couldn't be more pleased with the customer service I am getting! Everyone that has asked where we went, I tell them Springer's in Portland and can't recommend them enough!

Chasity Velez

Kelly is so great to work with. She really goes above and beyond to help you and make sure you really love your purchase. It has been so great to have her assistance with finding a wedding band. I look forward to working with her in the future for other jewelry needs.

Will Van Wickler

I had an excellent experience at Springers working with Kelly on the appraisal and repair of my Rolex. Kelly is a consummate professional who completely gets that details are critical and can make all the difference. I highly recommend Springer's and Kelly. I will definitely be returning here for all of my future jewelry needs.

Carrie Peoples

Fantastic experience at Springer's Jewelers. Kate and Naomi are great! I had many questions about my heirloom engagement ring. They made my first experience with this kind of thing a true pleasure. Highly recommend!

Emmy Letourneau

I have worked with Springer’s several times over the last 5 years and all interactions with them have been wonderful. Their customer service is impeccable and 100% personal, they remember me by name and consistently deliver on their promises. I trust no other jewelry store in Maine and wouldn’t even consider shopping elsewhere.

Rob Ostrye

It's always a pleasure working with the Springer's staff (Hey Jen!). I've worked with Springer's to re-purpose stones, find anniversary/birthday/xmas gifts for my wife, and even purchase myself a watch. They take the time to understand your style (or your spouses) and get you the right thing for the right time. Their service and communication shines every time. They are a great go-to jeweler!

Michael Stevenson

I always enjoy my visits to Springer's and I usually work with Naomi. She is very knowledgeable and always eager to assist. Over the last two years, she has helped me make two major purchases and to repurpose a family heirloom. I am grateful for her willingness to share her expertise and creativity.

Motz Pierre

I had a appointment with Chris K. ( August, 29th) at their store in Portland, ME location it was very clean, safe and not crowded. I meet with Chris, he was very pleasant and helpful. He did answer all my questions. They didn’t have the Rolex I was looking for but he put my name on the waiting list, just need to be patient now. Hopefully they will be able to get the models I am looking for. For sure I will recommend to anybody Springer’s jewelers for their quality of service and professionalism.

Judith Shank

I received a Springer's watch as a gift a few years ago. Any time it needs a new battery it's taken care of with no charge. Today I needed a minor repair to the watchband. Again, no charge for the repair. I made an appointment for service and was admitted at the appointed time. They showed real care for the safety and health of their customers. Much appreciated.

Michele Smith

Springer's Jewelers has been my family jewelry store for 45 plus years. Their staff are knowledgeable, professional and friendly. Would not go anywhere else.

Jeff

Today, I had the pleasure of working with Jen to chat about my first Rolex. Jen was very helpful and accommodating which made for an excellent customer experience. Thank you for your help today, Jen, and I look forward to doing future business with Springer’s!

Anne Schaff

Springer's has been the only jeweler I've gone to for my jewelry needs. I had some pieces I wanted rehabbed, and I had family stories around them that had been passed down about them for a few generations. Much to my surprise and mild dismay, what I thought were real pearls were not, and what I thought was a topaz was glass! I got a terrific and interesting education about how often people in the early 20th c. gave paste as gifts, with no loss of the dignity or preciousness of the items. I was thrilled and so interested. When I discovered that my mother's (and her mother's before her) topaz ring was glass, I took a leap and replaced it with a real garnet, a beautiful garnet. It was the right thing to do, and now the story of this ring, that I adore and associate with my beloved mother, who we all lost way too young, and which is inscribed on the inside band with 11/24/1877, is all the more interesting, especially since anyone who knows anything about that date is long dead. Story is everything with jewelry. Everyone should have one thing with a good story about it. Springer's understands this. Plus, I was assisted by experienced experts, who are friendly and welcoming. On top of that, browsing made my mouth water. Go there!

Justin Rosenhek

The best place to shop for jewelry with the best customer service anyone could ask for. Chris Keene continues to exceed my expectations and the rest of the staff are great, too. I wouldn’t want to work with any other team. Thanks, Springers!

Jenna Cecot

I called the Portland store because my gift card wasn’t working for an online purchase. A manager cheerfully helped me (over the phone) convert the regular gift card into an online code. The manager (Anna, I believe) was so helpful and friendly. I would recommend this store to anyone.

Dana Wissmiller

Incredibly nice and helpful! I will be returning for all my Rolex needs.

Mike Morin

Portland, ME stores was clean, safe, not crowded and personable. I interacted with all staff members during my visit and all were pleasant and eager to help me and my family. I just purchased a new, and very hard to get, Rolex Sub from Jen. She was a pleasure to work with and extremely knowledgeable. From our first email introduction in January 2020 to today (August 15, 2020), Jen was amazing. I can’t thank her enough for helping me make a dream a reality. I will be a customer for life.

rae fasulo

It's always a pleasure to be at Springer's; the jewelry is gorgeous, staff is knowledgeable and so friendly (my go to is Jen, she's fantastic). During the pandemic, I scheduled an appointment and felt very safe while in the store; everyone is masked and they keep the number of people in-store to a minimus.

Kevin O'Brien

Chris was excellent to work with. He really took the time to understand what I was looking for, he didn't try to sell me anything that wasn't the right fit, and came through with the perfect watch.

Pam DelSonno

My husband and I have been customers of Springer’s for over a year now. Their expert staff is competent, friendly and the epitome of customer focused service. Simply the best we’ve experienced, ever. We are customers for life now even though we live in New York and Florida. Thank you for being our family jeweler.

JEFF COMEAU

I went in for an appraisal and met with Jennifer who was friendly professional courteous and a delight to deal with. I had asked for a rush in order to get the items back in one day and they accommodated that as well. We will without a doubt go back. I had called two other places before them and choose Springers as they seemed the most knowledgeable over the phone.

Timothy Fahey

Great folks! Great service! Got a ring re-sized and tried on a $25,000 Rolex just cuz. Why not? I assured them I was just curious and not serious, but they treated me professionally. They were well educated on the Rolex brand. Go somewhere else if you want to try stumping their salespeople. They have a very knowledgeable staff. Looking for jewelry? Save yourself a ton of time and just go to Springer’s. I fired a ton of questions at them and they were all answered on the spot. Make an appointment and you’re in. COVID conscious they are, too.

Jake Tidd

I went to Springer's on the recommendation of a friend with very little understanding of the engagement ring process; Kelly Hersom greeted us warmly and walked us through our options in an extremely helpful but non pushy way. I came in with my Mom and Dad; my Dad hates being sold to. Luckily, Kelly is a true professional who knows how to put clients at ease and the entire conversation/transaction was seamless. With COVID taking hold in late March, I was concerned about not getting the ring on time with my proposal plans coming up. Kelly went completely out of her way to make sure I had the ring; she even made a special trip to my work after their Portland location had closed to the public, just to make sure I would have it. Again, top notch stuff! I would highly recommend Springer's and Kelly in particular for anyone who is looking to learn a lot about engagement rings and feel good about what you are purchasing and what kind of business you are purchasing it from.

Helen S. (BELSHEART)

I love this jewelry store. They are very helpful and creative in helping design updated jewelry.

Alex Roberts

I had a great experience today shopping for the holidays. Katie was extremely knowledgeable, helpful and kind. I will certainly be back for the next special occasion. My wife will be stoked! Thanks for the assist, Katie.

Amanda Volk

I came to have a watch resized and had a great experience! I would highly recommend.

Elizabeth Coates

While evaluating a number of family heirlooms, Kelly was thoughtful, considerate and conscientious. She also offered valuable guidance regarding next steps toward redesigning my engagement ring and swift, professional service regarding a couple of repairs. As a locally, family- owned jeweler, the Springer's name speaks for itself. Thank you.

wswoodruff _

Thank you so much Katie Soule from Springer's for helping me so much and speaking kindly with me on the phone, and then in person when I showed up! Thank you so much for helping me with the following story: Today was the day! I knew as soon as I woke up this morning that since I hadn't taken care of this yesterday, that today would surely be the day. And today WAS the day! Today I was able to look down at my hand and finally admit to myself, hey, my dainty slender pianist keyboard jockey fingers have actually over time become full-on ballpark frank sausage fingers, and that my wedding ring was squeezin mah finger and it kinda hurt a little bit, u know? So I did some light research and after realizing there was no way on this earth that the dental floss compression thing was gonna work, I knew I had to get it cut off, the ring I mean. I still have my finger and am typing with it now so I'm grateful for that. My ring was white gold, and I think there must have been more iron in there than I'd like to admit because it was hard to cut through. BTW the tool for cutting off a ring and the process isn't scary at all, just a heads-up that it is not. scary. at all. Ok it's scary but it's ok I knew that I was in good hands and didn't worry. I asked how often they were asked to help cut off rings and the answer was more often than you'd think loL Well thank you so much for helping me have this relief, and answering my 1,000 questions about getting it repaired from here and receiving advice that I should probably wait at least a week for my finger to get back to normal, since there's a divot in it. I am excited to get my ring repaired with Springer's and to be able to keep my same band and have it tell a story. A story about my sausage fingers loLL. Thank you Katie!! And thank you also to Chris Keene who lent some kind words, and some help during the process.

Janice Rogers

I always enjoy visiting Springer's, even under COVID-19 conditions. The staff is so pleasant, professional and efficient, and their products and services can't be matched. It's easy to make an appointment to visit the store and view their selection of fine jewelry. I will be back!

Katie Reeves

I brought my engagement ring (purchased through another store) to Springer's to be resized, after having it incorrectly resized previously. I was a bit skeptical that we'd get it right, since it's wintertime and I have very small fingers with ill-defined knuckles, but Zoe was incredibly helpful, checking and double-checking that the size we settled on would fit. She also gave me great advice about when to resize my wedding band and how to take good care of both into the future. I picked up the ring today, days earlier than it was promised, and it fits great and looks better than ever.

Augusta Food Bank

The staff I interacted with were extremely professional. Having some estate jewelry gifted to a non-profit I'm involved with , Zoe was very transparent and took the time to explain in layman's terms not only the value appraised, but as to why. For a person without much knowledge of the jewelry business, I felt at ease with the process.

Dylan Everett

My boyfriend and I met with Jennifer today and could not have asked for a better experience. I went in unsure what I was looking for and she was so patient, sweet, and incredibly knowledgeable. She was able to figure out exactly what I was looking for and made the experience so much fun, it was truly a pleasure meeting with her!

MJ Uhas

I put a ring on layaway for anniversary prior to the shut down because of Coronavirus. When the layaway was paid off (during shut down), Springers Jewelers sent my ring via tracked priority mail and I received it very quickly. There was a reason I needed to return the ring and the process was smooth. They sent me a return label so I could get the ring back to them so there was no postage required from me. Within a couple weeks of Springers reopening by appointment only, I met with salesperson Jennifer a few times and found another ring for anniversary that I’m very pleased with. While there, I also found an estate ring for my mom as well as another ring for my next anniversary. I put this ring on layaway as well as it’s several months before next anniversary. Jennifer helped me a lot throughout my purchases. She was fun to work with and explained various payment options clearly. Because of the virus shut down, it has taken a few months from start to finish picking out my anniversary ring and everyone I dealt with was professional and easy to work with. Thank you all very much, especially Jennifer. I’ll see Jennifer again when my next anniversary ring is ready to pick up from layaway. I’m looking forward to it.

Melissa Vickers

Excelllent local jeweler! After having to make an appointment to have my watch looked at, I was greeted warmly by a friendly guy named Chris - He was exceptionally helpful with all of the information he provided and then actually fixed my watch for free! What a great place with tons of gorgeous jewelry and lovely people to help!

Elizabeth Polansky

Springers has been my jeweler for over 20 years. Having been in the industry myself I want the service I used to provide to my clients, and Springers gives me just that! They are truly 5 star!

Celeste Baranyi

I made an appointment to visit the Portland store to buy a Wildwood Oyster Co. bag for Christmas. When I arrived the bags were out and waiting for me, the entire pleasant exchange took only ten minutes. I love Springer’s estate jewelry and the friendly, pressure-free shopping experience that I always have with them.

Lisa Hicks

Excellent service. Kelly is very professional and personable. We had a great visit to Springer's and it felt special and fitting for the occasion of presenting my mother with a special gift for her 80th birthday. Thank you, Kelly!

Cyndi Magill

What a wonderful experience! Caroline was absolutely amazing. Knowledgeable, helpful and friendly. I’m very excited!!

Cheryl Berube

I had a great experience at Springer’s in Portland. Chris Keene is my go to person there. He is patient, helpful, knowledgeable, and personable. I will definitely continue to be a customer of theirs and recommend Springer’s and Chris to others.

Emily Woodbury

I was very impressed with the way Springers handled customers during this tense Covid time. Making an appointment was extremely easy via their website and timing and physical spacing was respectful. I am quite confident Spingers will not be a source of infection! The repair work that was done for me, as usual, was top notch. Springers are dedicated professionals and I wouldn't go anyplace else.

David Nicklas

I called to inquire about cutting off a ring due to a swollen finger joint. Despite COVID restrictions, I had a convenient appointment within two days. I arrived to a carefully controlled environment, everyone wearing masks, and Chris had my ring off within a couple of minutes without any discomfort. We discussed how I could reuse the ring materials, but I never felt any pressure to commit to anything. I plan to return soon. This is a great, pleasant group to deal with.

Jordan Rowe

My fiancé and I worked with Chris throughout our ring-buying process for our wedding. He was super helpful, friendly and easy to work with. He gave good advice and also guided us toward our perfect wedding bands. We will definitely come back and work with Chris for future jewelry needs!

Joe Hezlep

The only jeweler I ever go to. Family owned for 150 years, they know what it means to take care of their customers.

Irving Macias

Great and friendly staff! It was a pleasure stopping by and talking watches with Naomi. I highly recommend Springer's Jewelers for all jewelry and luxury watch needs.

Illcast

The best customer service around is here. I have been a customer for several years now and Naomi always takes good care of me. The store has high quality products and will find what you are looking for. I will continue to come back thank you for an excellent shopping experience.

Mike Larosa

Helped me build a custom jewelry item. Excellent service, knowledgeable, accommodating. Very thorough information and extremely helpful with decision-making. Overall great experience!!!

Logan Martyn-Fisher

Would never ever consider going anywhere else. By far my favorite place to go in Portland. Once or twice a year or more if I can. Naomi is an amazing customer relations representative and also an amazing person. She should be given a massive raise. 😎👍 …

Rebecca Wood

Great experience with Chris, who took a look a ring I brought in and cleaned my engagement ring. Very clean and professional inside the building. You can tell care was taken to create a welcoming and safe environment. I'll be back to ugrade my ring!

Sylvia Federico

Excellent experience today at Springers for watch battery replacement. Everything spotlessly clean, people super helpful, in and out in 10 minutes. Plus got to ogle all the sparklies while I waited!

Cheap & Cheerful Record Collector

It was so easy to make an appointment today. I got there and was let in right away. My watch battery was changed, my rings were cleaned. It was a breeze and now I’m good to go. I’ll be returning. Thanks to everyone at Springer’s.

Sam Myers

I had my engagement ring resized at this jeweler, and everything was amazing! The staff was super helpful, accommodating, and went out of their way to make this incredibly easy and quick! (Thanks again, Jen!)

Brian Fitzgerald

My wife popped in this morning with 4 watches needing battery replacements/adjustnents. Chris handled the request expertly even though he could only do 2 batteries due to the watch styles. THET They even cleaned her wedding ring while we waited. Overall highly recommended!

JT

I recently purchased a watch as a retirement present. The Manager in the store took care of the sale. There was a wide variety of watches and the service was tremendous. Overall we were very pleased.

Ronda Lee

They fixed my ring by adding birthstones, and when I went to pick it up I was totally amazed! It's such a classy piece now with a lot of"pop". I truly love it! Thank you so much for the hard work you put in to making it look like so great! It's my birthday present to me. Awesome job, awesome staff!

Reid Crewe

Chris is amazing! SO knowledgable and honest. It's so great to see the beautiful jewelry and also learn the history of the estate pieces!! Highly recommend Chris at Springers as you're go-to jewelry guy :)

hannah rock

Amazing selection of jewelry at all price-points for all occasions. This is my go-to spot for gifts (my go-to gift: the Maine Ropes Bracelets) and l love to stop by, even just to browse and get my jewelry checked and cleaned. Staff is very helpful.

Stephanie Paquet

Warm, welcoming and excellent customer service. We worked with Jen who was personable, knowledgable and went above and beyond to help us. Looking forward to a long relationship with Springer’s.

Michael Fallona

Great experience at Springers working with Jen. Across different needs and price points, Springers always has put me at ease shopping there and offering guidance throughout the shopping and purchase.

Roger Brooks

Great visit with Chris helping change the band on a special watch. Good chat as well about interest in future models. Look forward to doing more business with Chris and Springers.

Joanne Vienneau

We couldn’t rave enough about the attentive sales woman Naomi. She was attentive to our needs while making the expierence comfortable and not forced. We both hate going into places that involve sales people and Naomi made us feel as though we were reconnections big with an old friend and made the expierence fun and pressure free. We left with a beautiful piece of jewelry and will be back for our future purchases and will ask for her every time!

Jason Gall

Springer's is the best. Great selection of unique items and a great staff. Jen A makes everything so easy. It's the most fun you can have with a mask on.

Leah Grabarz

I can’t even begin to express my appreciation for Kelly’s help with designing a custom tacori ring for me. We were able to communicate effectively through phone and email during this crazy pandemic. I sent google screen shots, Pinterest ideas, and pencil sketches and she effectively translated those to tacori. The final product is perfect and I owe that to Kelly!

Alex K

Have been coming to this store since last year! excellent service, and staff. I visited Naomi today by apt due to COVID-19, you would be amazed at the effort and measures they have adapted to keep everyone safe! Naomi is extremely knowledgable and is always happy to answer any questions, and help in any way she can. Would definitely recommend to anyone looking shop here! you wont be dissappointed!

Ellie Hooper

Thank you Kelley for your help today. It was very nice to meet you. Your interest in my piece of jewelry and explanation of need and care was so helpful. It made our decision of whom we were to give it to even more meaningful.

TheCrackerman501

Always 5 star service at Springers. Service is simple and easy. Thank you so much Jen for your help and I love the new oyster bracelet for my Datejust 😁⌚ …

Michele Wood

I always feel welcomed when I visit Springers. The knowledgeable staff helps me make the best decisions and I am never disappointed.

Gail Garcia

Springer's has done a great job making its customers feel comfortable and safe while shopping. Make your appointment today!

Alison Ginsberg

Springer's did a beautiful job resetting a family heirloom for me as well as repairing another piece. The service was also great.

Sam Striar

Naomi was very knowledgeable and a pleasure to work with. Will definitely be returning!

david rowland

Outstanding experience. Chris was amazing at zeroing in on the qualities we were looking for and showing us pieces that fit. Exceptional inventory of rings to choose from.

Kaelynn Knickrehm

Springers is our go to jewelry store! the staff is always friendly and very knowledgeable. highly recommend

Stanislav Basistyy

Such a friendly and professional environment! Went in just to browse and Chris came up to me answered all my questions, they didn't have what I wanted but I left my number to be reached if it came in. Couple months goes by I get a text, I come in the next day make my purchase. Easy as pie Thank you Chris!

Teresa Stringer

I had a ring resized and it is perfect. Naomi was friendly and professional. A wonderful experience. Thank you Naomi & Springer’s!

Matthew Wood

On waitlist for a hard to find watch. Evan in Portsmouth called me when they had one. In and out without hassle. Great experience, would recommended.

Alex Jackman

Large selection of old & new jewelry and watches. The staff is very friendly and knowledgeable. Can't imagine going anywhere else for jewelry purchases or services.

Matt Brock

Needed link removal with my watch, and they were extremely helpful here. Very clean environment and quick service.

Nico Acorace

Jenn was awesome! I would highly recommend stopping in Springers in Portland!

Evalin Stearns

I have always gotten excellent service and value at Springers! I have both bought and sold to them.

Brian Keroack

As always a pleasant and highly professional service is rendered at Springers

Zachary Stevens

They were extremely helpful and attentive to my needs, and in fact sized my watch (which was not bought at their location) free of charge!

Sharon Bailey

Jen was a joy to spend time with an very knowledgeable

Symphonie Webb

Great experience working with Chris and Jen, we were also VERY happy with the pricing! Such a beautiful store and very professional environment

David Parisi

Made appointment on line with immediate confirmation.. Upon arrival I was allowed in immediately and was well served by the salesperson.

John Manley

Kelly was great to work with and I look forward to working with her again in the future!

Michael Vaillancourt

Chris, thanks for your help! Always a great experience at Springer's Jewelers!

Thomas Gadbois

I’ve purchased many items from Springers and they are always pleasant and very professional.

Chris Teague

Wonderful experience with Naomi. It was quick and painless, even with COVID protocols.

Claudia Getchell

Kelly was very helpful and patient. Having to make an appt. was no problem.

Sassy

Couldn't have been safer or easier. Many thanks to Kelly who understood may problem and handled quickly and professionally

Michael Tardiff

It was SO good to see Jennifer and Chris and and be back to shopping in person!

Park 2 Peak (Park2Peak)

Huge selection of Maine Ropes bracelets! Got one for my girlfriend and she loves it!

Alban Mitima

Pleasant experience, fantastic staff, knowledgeable and willing to help every step of the way!

Christopher Laurent

Exceptional service, knowledgeable about the watch. I could not have been more satisfied.

Deborah Fasciana

Excellent service, merchandise, and COVID-safe policies. Highly, highly recommend.

Stephanie Torruella

excellent service across the board

K F-F

(Translation) Excellent experience! (Original) Exellent experience!

Julia Gill

elizabeth lavoie

Linda Sheehan

Anne Theriault

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