Reviews of Smith & Bevill Jewelers. (Jeweler) in Portland (Oregon).
Smith & Bevill Jewelers
9875 SW Beaverton Hillsdale Hwy, Beaverton, OR 97005, United States
Description
Information of Smith & Bevill Jewelers, Jeweler in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Smith & Bevill Jewelers
Sunday
Closed
Monday
10:30 am–5:30 pm
Tuesday
10:30 am–5:30 pm
Wednesday
10:30 am–5:30 pm
Thursday
10:30 am–5:30 pm
Friday
10:30 am–5:30 pm
Saturday
10:30 am–5 pm
Popular times
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Reviews of Smith & Bevill Jewelers
Ken SEAPAT
My wife and I stopped by at Smith and Bevill Jewelry looking to purchase an Omega watch. We really had a wonderful experience at Smith and Bevill Jewelers! Angela is very knowledgeable and helpful. She’s patiently explained everything about the Omega watch that we purchased and spent time with us answering all our questions we had. It has been great from start to finish. This is our first time that we made a purchase here and we are very certain this will not be our last. Thank you for your wonderful services!
Sven Otto
I was hoping to commemorate several milestones with a timepiece purchase. Angela welcomed my wife and I and was happy to show us their extensive Omega selection. She was very knowledgable and patient as I tried on various options. Her father stopped by and was the one who would later size my new watch while Angela and I took care of the payment part.
Overall it was a wonderful experience and a great reminder of what buying a special watch should be like: you're treated well, people know their stuff, you fall in love with a piece, and if it's on display, you can actually purchase and walk out with it if you like.
We'll definitely be back for future watch or jewelry needs. Thanks again for the wonderful time.
Joseph Elicker
We went on short notice, because we were eloping for a variety of reasons. They treated us like kings, were very gracious, and even went deep into their vault - which I found out not every customer gets to see - to look at their most exotic rings. I've never gone shopping for a wedding band or any jewelry before, and it was pretty fun.
If you're looking for excellent customer service and a family owned local business, I recommend Smith and Bevill.
(Check out their vintage rings. They're just as high quality just previously owned. They're the best part of the place)
Ron Cheng
I stopped at Smith & Bevill to check out a pretty common Omega watch but quickly changed my selection when I noticed they had a sizable inventory with some hard to find Omegas. This family business was very friendly and helpful. I had the pleasure of chatting with Angela - who is incredibly knowledgeable about the timepieces I was looking at. You can tell this family loves what they do and it shows.
Randy Ceniza
We had a wonderful experience purchasing my first Omega here. They even went out if their way to ensure the model I was looking for, which was selling very quickly, was set aside for me so I could try it when I returned from vacation. Mr. Bevill was very enthusiastic, and knowledgeable about each watch, even showed me his own rare speedy. You can tell they have a passion for it. Walked away very happy with my new 3861 speedmaster and will definitely be back.
Patrick Guild
I made my first big purchase here to celebrate a special occasion in my career. Angela and her family made the experience even more special with their warm, genuine demeanor balanced with an air of efficiency as precise as the watches they sell. I enjoy working with people who are experts in their field, and Smith & Bevill Jewelers are the very best. A true gem in the heart of Beaverton.
christopher malerk yh
Just picked up my first OMEGA from Smith & Bevill and it was a great experience. They have a large selection but with the friendliness and service of the family owned business. I worked with Angela , a fellow watch nerd, to land my sapphire sandwich Moonwatch. She is knowledgeable on timepieces, the watch industry itself, and has pride in the products she sells. I’ve already recommended my personal friends stop in and you should to!
Saskia Hostetler Lippy MD
Smith and Bevill is an Oregon family owned jewelry store-a true local treasure! They are kind, honest and caring. They both sell and create new pieces in very creative ways as I can attest. They provide exceptional service and their prices are very competitive. If you are looking to buy or sell jewelry this is the store you are looking for!
Elizabeth Smith
Angela was really helpful and knowledgeable! She took a lot of time with me and shared extra information re insurance options, tricks for winding the watch, history, etc. You can tell it is a family business that cares about quality of their products and the satisfaction of their customers. If you’re thinking about buying a luxury watch, or any fine jewelry for that matter, I would definitely recommend Smith & Bevill!
Evan Stein
I recently purchased a birthday gift for a friend from Smith & Bevill and the entire experience was a total pleasure from start to finish. Angela kept me well informed, coordinating via text to make sure the gift was delivered on a specific day and everything went perfectly. I would absolutely recommend purchasing from Smith & Bevill and I am looking forward to returning as a repeat customer. Thanks to them again, for the wonderful service!
David Elicker (David J.W. Elicker)
They helped me and my fiance get short notice rings the day of our elopement!
Very very helpful, very well priced, very nice, and great selection. Highly recome d, will absolutely become a repeat customer, they have become part of our whole wedding story.
Edit: Also they're local and family owned! Absolutely amazing, how can you ask for more than that?
Ouwen
I had a wonderful experience at Smith snd Bevill! I walked in there to just look at a few Omega watches and was helped immediately. They were extremely knowledgeable about watches and current market trends and I never felt pressured to buy. I was helped by the mom+dad+daughter team and left there with a perfectly fitted and beautiful Omega Seamaster.
If you’re ever in the Portland area check them out for all things Omega watches and jewelry!
Jeremy Schmitz
Smith & Bevill was the only source in Oregon that had the Omega Seamaster 300 that’s in high demand. The purchase process online was very easy, and the personal attention I got from Angela post purchase was great. I just received the package in only a few days after the long holiday weekend. I would definitively buy from Smith & Bevill again.
Jeremy Kreutzbender
Gina provided amazing service during my Omega purchase. She was knowledgeable of the brand and the differences between the styles. We were able to find exactly what I was looking for and I left extremely happy.
Scott Sakaguchi
The care and customer service I received from Angela at Smith and Bevill was top tier. I have been waiting a long time to purchase my first Omega watch and I could not be happier with my buying experience here start to finish!
Jim Doherty
I brought my wife’’s engagement ring to Smith and Bevill and I can’t imagine how it could have gone better. Andrea Bevill shared in my excitement about the surprise i was planning. She helped me pick out a perfect stone to set in the ring. She took extraordinary measures to meet my unreasonable deadline, and she respected my price range and with an amazing end result.
I assure you you may think you have a friend in the diamond business, but you’ll miss the full excellence of quality, knowledge and customer service if you don’t consider Smith and Bevill
Laurel Sharp
I visited Smith and Bevill Jewelers to have my wedding set sized and appraised. They were immediately available to assist me at their walk-up service entrance (appointments may be necessary in the main gallery) and spent a long time discussing the job and ensuring the fit would be perfect. It WAS perfect, and the appraisal was very well done. You can tell when someone is genuinely invested in good customer service and a job well done and they certainly were. And I love that it’s a local family owned business. I definitely plan on giving them my business in the future.
David Gonzalez
I enjoyed working with Gina on my new watch purchase. She was knowledgeable, quick to respond, and provided excellent service. I appreciate the attention of local jewelers like Smith & Bevill who truly care about their customers.
Lynette Duggan
Gina at Smith and Bevill is awesome! She help me design my new replacement wedding ring perfectly. She listened to what I wanted and helped me achieve my vision which was not traditional. While working together during COVID restrictions in the store was awkward, we made it work. Each time we met, I did not feel rushed or pressured. Gina’s ideas and suggestions were extremely helpful. I felt like we had a partnership in this process. The quality of my ring is outstanding - the workmanship is truly amazing. My beautiful ring is a fitting symbol for 43 wonderful years with my very special husband! Thank you, Gina!
Ariel Ellis
Really happy with shopping experience at Smith & Bevill. Gina and Angela are kind, knowledgeable, and super helpful. They are a great dealer for Omega watches and I plan to use them again in the future.
Rebecca Skyles
Great experience!!
They do all the work in house, so no worries about losing items.
Angela was most helpful in assisting me in adding a new diamond to an existing ring. I appreciated her willingness to listen to my idea. She had a great suggestion to make my vision into reality.
The work was done quickly and at a fair price!
I have a beautiful ring that I will enjoy and treasure!!!
Smith and Bevill offers high quality work and family owned. Very happy!
Ananya Goel
Very nice owners. They are very helpful and kind. Helped me select the watch I wanted. Would definitely recommend going here to buy Omega!
J Dub
Excellent customer service, family owned, and they have items for all budgets. Don't be shy asking, I didn't feel like I was treated any differently than someone coming in for a $10k watch. They can do alterations quickly, too. I always send friends this way when they are looking for good jewelry.
Christopher Drake
One of the nicest, friendliest customer service experiences I’ve ever had. Mr. Bevill personally greeted me and took his time explaining the watch I was interested in and answering my questions. This was a prime example of good, old-fashioned customer service and I wouldn’t hesitate to do business with Smith & Bevill again. Five-star experience!
Michele Anderson
I could not be any happier with the quality and service of my ring. My ring needed some re-prong work and another coat of rhodium. Smith & Bevill did more than any other jeweler has done for me in the last 30 years. Their communication via texting during the process was super helpful too. Gina did an excellent job of all the details. Price was more than fair for the quality of work I received. I will definitely use them again.
Banu Sree Mohan Kumar
I am a very picky person and was little skeptical when I entered the store. People always degrade the experience by the looks of someone who wants to buy a high end product. Tbh I wanted to buy a Rolex GMT master ii for my fiancé and had a very bitter, aweful experience in Ben bridge jewelers in Washington Square, OR . Nevertheless I called in the store for checking availability on Omega Speedmaster Moonwatch Peofessional and the person who picked the call was very kind in answering the questions( I guess her name was Angelina). I was in person in about 30 mins after the call and Mr.Bill Bevill greeted us and gave a walkthrough of features and showed a couple of different models as well. Finally my fiancé was interested in speedmaster racing and we bought it immediately. We had a very smooth experience and excellent customer service! Highly recommend this place and the staff. If Smith&Bevill management is looking at this please do give them a promotion/recognition for their wonderful service ❤️
Jason Wang
I was in the market for my first luxury watch, and I luckily stumbled upon Smith & Bevill for an Omega Speedmaster that I had been browsing around for. I reached out through their contact form, and Angela got back to me the very next morning!
It was extremely easy working with Angela throughout the process. Her responses were very swift and answered all my questions clearly! Communication is key to building trust, and Angela did a great job making me feel like I could trust her and the store the entire way. I'm now a proud owner of a new Speedy :) I'd highly recommend anyone, both novice and experienced, looking for luxury pieces to work with this family owned jeweler!
Looking forward to doing business with Angela and Smith & Bevill in the future!
Robert Drake
I have purchased many watches around the Portland area, but this was the first buying experience from Smith & Bevill. I had a great experience and they helped me get the watch I wanted in the exact configuration I wanted. It was nice to buy a piece from a business that is clearly knowledgeable and passionate about the inventory they sell, just as collectors are! Thanks for the great timepiece!
Steve Neighorn
I have purchased several pieces of custom jewelry from Smith and Bevill. They worked with me on matching unique pendant designs and ring designs to go with the gemstones I chose. These were gifts and the recipient was beyond happy with the jewelry. I am a happy customer too!
Cameron Wu
What an incredible overall experience my wife and I had at Smith & Bevill in Beaverton, OR! I have had my eyes on purchasing an Omega watch for quite some time now, and eventually decided on a Speedmaster FOIS (First Omega In Space) model - not necessarily an easy watch to find. We decided to make some calls around to certified Omega retailers, but it only took one call to Smith & Bevill to know this is where we wanted to make our purchase. Angela was extremely helpful on the phone and through text messages, and we were able to schedule a private appointment the following weekend for 1 hour to meet and look at watches. She confirmed for us right away that the FOIS model was in the shop.
When we got there, the setup was unique. Due to COVID-19, the majority of the store was closed to the public and they set up a comfortable section of storefront behind a large glass window with a few cases of jewelry and watches specially curated based on what we might be interested in looking at. Overall, the set up was great in that we were able to view exactly what we needed, discuss with Angela without any difficulty, and keep a safe social distance from each other to feel comfortable (no contact shopping). The Omega Speedmaster FOIS was front and center, and Angela displayed a few other options for me to look at also which was very nice (other Speedmasters, Seamasters, etc.). We talked about the watch for some time, and it was clear Angela was very knowledgeable about the watch (history, components, and care of the watch) and answered all my questions. I was able to try on the watch and it was a perfect fit. I did not feel pressured to buy or undervalued in any way (my wife and I are admittedly on the younger side - we look like babies haha) but everyone at Smith and Bevill was extremely professional and friendly.
The purchasing process was so quick and efficient, and while Angela was getting everything set up her Father showed us some of his Speedy collection which was AMAZING. So much fun to see a watch connoisseur's collection and have him talk about the history of the watches.
Overall, everything was so smooth and far exceeded my expectations. My wife and I will absolutely be returning in the future for any jewelry or Omega watch needs, and we would highly recommend Smith & Bevill Jewelers to anyone we know. Thank you Angela and family for a fantastic experience!!
-Sam and Cam
Molly McAllister
I had a wonderful experience buying a watch from Smith & Bevill from start to finish. Angela was so helpful on the phone as I started my search and helped me find just the right one. When I went to pick up they were thoughtful and so friendly and made me feel confident in my purchase and the guarantees behind it. Thank you for helping me find a special gift!
AB Bigcraft
Beautiful things are worth waiting for! My husband & I will celebrate our 25th anniversary soon and wanted custom bands to fit my existing wedding ring. From start to finish, over the 8 weeks required to complete the work, Angela Bevill was a joy to work with! When she presented the finished rings, I was speechless. They are stunning! We would work with Smith & Bevill again with no hesitation.
anjenelle kelly
Love, Love, Loved working with Gina!!! It was like working with an old friend who won’t BS you and she clearly has an exceptional understanding of the business! She made some very hard decisions very easy as she guided me through each piece, which was such a relief and made it so much fun! Oh and listen to her because she was right about every recommendation! She treated my project like it was personally her own purchase! She went above and beyond to make sure the manufacturer got the job right and fixed one of their mistakes. My purchase is beyond gorgeous, far better than pictured and we completed this all long distance!!! I was so lucky to have been guided to Smith and Bevill they made some beautiful magic happen! Absolutely will go to them for future purchases and so should you! ❤️❤️❤️❤️❤️
Liana Barger
My husband and I purchased our wedding rings from Smith & Bevill Jewelers a little over 15 years ago. We were impressed by the quality of their jewelry and the personal attention we received. So naturally, after an unfortunate mishap with my ring, we contacted them to set up a consultation about our options for repairing, redesigning, or replacing the ring. When we arrived at the store, we received the same friendly welcome we had experienced years ago. Angela spent time getting to know a little bit about us and our lifestyle. She gave us time to look around and discuss all our options. When we decided that replacing the ring would be the best solution for us, she quickly tuned into my style preferences and came up with several wonderful options including a gorgeous antique ring that is truly perfect for me!
Stephen Winwood
Amazing selection of Omega watches and customer service that’s second to none! Worked with Bill and had an amazing experience. Professional, knowledgeable and extremely helpful. The man is an encyclopedia on Omega watches!
Michele “Mimi” Wiitala
When my husband and I celebrated our 30th wedding anniversary this July, Gina Bevill at Smith and Bevill was amazing. She listened to our thoughts on a new ring and put together a wonderful assortment of rings to choose from. The decision was tough because the selection was so fantastic. I am beyond delighted with my new ring and have received so many compliments in the week I have had it. Smith and Bevill is a top notch, class act place to shop for beautiful pieces of jewelry. I can not wait to visit again for our next item.
Allard Carney
Really enjoyed my experience with Smith & Bevill Jewelers. Bill and Gina Bevill are very friendly and helpful. I purchased an Omega watch from them via phone, and their service and assistance were exceptional. A great experience and a wonderful piece of Jewelry!
D Yau
Purchased a watch from Bill Bevill. He was super friendly and knowledgeable. Had a great time just learning about watches and the history behind some of these historic brands.
Judith Quinn Garnett
My dear huband of 25 years bought me a new ring for our anniversary from Smith & Bevill. I have to say we had the best retail experience ever! The store is quite charming with an amazing selection of jewelry. What I found so unique was the inclusion of very well curated vintage pieces mixed among the moderns. I work with my hands and had very specific criteria for a ring. Angela was fantastic; she listened to all my needs and showed us just what I needed/wanted. We picked my rings up the other day and I could not be more thrilled, they are PERFECT in every way.
Clearly a store that is more like a gallery of craftsman/artisans, run by an extended family in a culture of customer experience.
Nancy Altenburg
We have been fortunate to have Smith & Bevill jewelers in Beaverton for many years now. The quality of their jewelry is top notch and their expertise and knowledge is unsurpassed! We have had the pleasure of working with Mr. & Mrs. Bevill, as well as their daughters, Gina and Angela. They are warm and welcoming and it is always an enjoyable experience to work with each and every one of them! They recently repaired two rings for me and I am very happy with the results! Their goldsmith is very experienced and highly skilled, his work is so beautiful! The staff are happy to help, whether it be a free ring cleaning or simply answering questions while you admire the jewelry in their beautiful display cases! They have a large inventory of exquisite items, so give yourself plenty of time to admire them all!! I highly recommend Smith & Bevill Jewelers for any and all your jewelry needs!!
Philip Deming
I highly recommend Smith & Bevill for all your jewelry needs. Angela and family provide excellent customer service! They will bend over backwards to make your vision a reality. My husband and I are thrilled with our custom bracelet and we appreciated the patience and willingness to explain/educate on all facets of diamonds. Huge in store inventory and if they don’t have it they will rush order it! Thank you Angela/Bill for making us feel apart of your family!
Christian Weimar
During this crazy pandemic I never thought I was going to be able to find a jeweler that could make my own custom engagement ring using diamonds passed down to me from my grandma and parents. Then I found Smith and Bevill Jewelers. They were able to help me find the best style and best price available, all while maintaining safe practices. Gina, one of the owners daughters and the one I spoke with the most, was so responsive and easy to converse with. She researched styles based on the preferences I provided, found the perfect setting and ring, and was even able to use the diamonds I had passed down to me. They have helped me to create a piece that means so much to me. I would totally recommend checking this place out! They are a lovely family owned business and have that touch only family-run businesses do.
Lianne Achilles
Everything from purchasing my fiancé’s watch over the phone to pick up went very smoothly. Gina was responsive via text and phone throughout, and we really enjoyed coming in and meeting her family as we got to get to know them a bit and they were also very knowledgeable about the watch. This was one of our highlights of making the trip to Portland. Highly recommend!
Maureen McNulty Wheeler
Smith & Bevill provided us with great custom design work and outstanding customer service. They redesigned my wedding set and the result was amazing! I love it! They also resized an anniversary ring and Claddagh ring. I highly recommend them for all your jewelry needs- from appraisals, custom designs and fine jewelry, Smith & Bevill is truly exceptional.
Utopia 48
I had an excellent experience at Smith & Bevill Jewlers. Everyone there was welcoming, genuine, knowledgeable in answering my questions and MORE than helpful, including going above and beyond to fix some “jewelry dilemmas” I had. I made a purchase of a lifetime and Smith & Bevill gave me no doubt that no where else was worthy of my purchase. If I ever make another jewelry purchase I will definitely return. I especially like that this jeweler is locally owned and family operated. What a night a day difference from the experience and quality of chain jewelers.
Jennifer Hart
A friend recommended Smith & Bevill Jewelers to me saying she always leaves feeling well taken care of. Last weekend we had our own experience shopping for an engagement ring. The staff is very knowledgeable, warm and welcoming throughout the visit. I ended up with a beautiful ring and was well taken care of during our visit. I will definitely be going back and recommending to others.
Jerry Giaquinta
Smith&Bevill-Angela in particular- are the most professional and customer service jewelers that I have had the pleasure buying from . I rarely post reviews but feel compelled to do so after purchasing my new Omega watch . S&B exudes integrity, knowledge , and go out of their way to help make the experience a pleasure .
I'm a customer for life ! You will be too if you buy from them . You won't be disappointed!
Thank you , Angela !
Kevin Goserud
I highly recommend Smith & Bevill Jewelers! They were warm, welcoming, and very knowledgeable. They were able to customize our jewelry for a reasonable price and the piece greatly exceeded our expectations!
Jennifer Robins
I took 5 pieces into Smith and Bevill Jewelers to get apprised and one ring to get resized. They estimated 7-10 days and everything was done in 4 days. Their goldsmith and appraiser aren’t there everyday, so I was super surprised when everything was done so quickly. The ring resize is perfect. The appraisals are very detailed and just what is needed for home owners insurance. Sisters Angela and Gina are amazing. Thank you, so much!
Sean Dunnahoo
We had our antique ring restored and it came back better than we could have imagined. Their jeweler paid incredible attention to detail. Super knowledgeable staff. Angela gave us excellent customer service from start to finish!
Amanda Cornell
My family has been working with Smith and Bevill for years. Recently I lost one of my diamond earrings and Angela did an amazing job of matching the diamond and finding a new setting. They are always one of the first places I think of when I’m in the market for any type of jewelry. Thank you!
Christina Koffel
I needed some jewelry appraised that I recently inherited so I could add to my insurance policy. I wanted to find a family owned jewelry store that was local and that had been in business for years. From the moment I called and spoke with Gina, to dropping off my jewelry and picking it up was an amazing experience. The price to have my jewelry appraised was also fair. I would highly recommend Smith and Bevill for your appraisal needs.
Christian Z.
Made my first luxury watch buying experience exceptional. Couldn’t be happier with the purchase and service I received. I worked directly with Mr. Bevill, and his demeanor has ensured I will return for future jewelry purchases for years to come.
Mattias Otto
Very knowledgeable, they patiently answered all my questions and I walked away with a great watch and a great feeling of being the most important customer in the store. I have since asked a few more questions which have all been answered to my level of satisfaction.
Kimra Corrado
I can’t recommend Smith and Bevill Jewelers enough! I had 2 rings that were in desperate need of fixing, both with broken and worn prongs. Bill Bevill is amazing, he fixed them both and they not only look amazing, but are both now stronger and safer, no worries about loosing a diamond now! My husband and I have been customers of Smith and Bevill for over 30 years, we trust them and wouldn’t do business anywhere else! Thank you Bill and everyone at Smith snd Bevill Jewelers!
Kathleen Mullane
In this hard time of keeping safe distances, i want to give a giant hug to Smith & Bevill Jewelers for being open to a "walk-in" like me because I lost an earring (taking off my mask). They listened and heard what I wanted and it was a very efficient, successful, affordable transaction replacing that earring i had had for 25 years! It's beautiful! And matches! I'm so happy! Thank you!
Lucero April
I recently went here to have my wedding ring fixed. I wasn't sure what the process was going to look like but from the moment I walked in the door I was greeted with a warm welcome and treated so kindly. Angie was extremely knowledgeable and offered several options for how best to go about fixing my ring. You could tell you were in good hands from the first conversation. In the end my ring was fixed beyond expectations and the process getting there was easy and hassle free. I would strongly suggest this business for any of your Jewelry needs and I will be going back again. I've already recommended to a few as well!
T O
My wedding ring had to be cut off my finger due to an injury. Angela and the team at Smith and Bevill did a beautiful job restoring the hand engraved ring. Angela goes above and beyond for her customers.
Chris McKinney
I have been using Smith and Bevill for over 20 years. Got diamond earrings, diamond necklace and my wedding ring plus an anniversary ring. They have the best jewelry and very high quality. I only wear certain pieces of jewelry and they are the ones from Smith and Bevill. I have always been totally satisfied and continue to be a loyal customer.
Aaryea Naik
Big thank you to the staff at Smith and Bevill! I was able to buy my dream watch for an affordable, no-hassle price! Their store was well equipped to observe social distancing laws, as well having a professional, knowledgeable, and respectful staff. Thank you so much for the Speedmaster!
Amanda Durkee
What an unexpectedly delightful experience buying a watch! Angela helped educate me and my husband not only about the brand but the stories behind the history and craftsmanship of the models. It was such a treat to work with someone who is so passionate about what she does. :) Thank you! We will definitely be back!
Logan Gerritz
When I was shopping for a ring for my amazing wife I went to many different places but nothing compared to my experience here at Smith & Bevill Jewelers! I say this because the customer service was exceptional and I could tell that the staff actually really cared for me and what I was looking for. I was never pressured into buying anything from them and not once did I feel that they wanted me to go over the budget I had for this very special purchase. Even today when I go in to drop the ring off for a cleaning they always remember my name and I get a smile on my face before I even walk through the doors because it’s such a great environment. I have come to the conclusion that this will be the only place that my wife and I will purchase from. If you are looking for beautiful jewelry & a very special experience this is the place for you!!!
Kimberly Toy
Gina and all staff who helped us were awesome! I felt like we were in good hands. Smith and Bevil repaired my wedding set after my solitaire fell out. It looks good as new! Customer service was fabulous from my first call to Gina. We were also happy to get a professional appraisal, and get my ring properly insured.
Rafael Barba
I purchased a Karl Lagerfeld engagement ring for my fiancé pre covid at a different store. Neither my fiancé or myself knew at the time the rings would stop being sold at the store we bought her engagement ring at.
After searching and searching it felt as if we’d never find her matching wedding band because so many stores had stop carrying this designers rings.
We ended up stumbling upon Smith&Bevill Jewelers where I got the opportunity to talk with Angela over the phone. When I tell you she is a godsend. Angela went above and beyond my expectations. She was patient, answered my same questions over and over again without ever getting frustrated. She would accommodate my schedule and even sometimes answer questions in the evening. By the way did I mention we are out of state so the entire process was made over phone calls and text. We couldn’t have been anymore lucky to have Angela help us out. They have a customer for life.
Lauren Carrier
I trust Smith and Bevil with everything! They’ve worked on an heirloom piece to make sure the band stays strong and the diamond prongs are doing their job. Most recently, they adjusted a one-of-a-kind artsy ring by welding in a silver piece to the inside of the band in order to make it fit better. We had a great conversation about options in order to minimize the risk of damaging the piece...and it turned out perfectly! They’re knowledgeable and personable, and I’ve always been pleasantly surprised by how fast things get done.
Angela Van Epps
I have been to Smith & Bevill several times to have rings resized. Their service is great! They are knowledgeable and friendly. I love that they are a family run local business. They have a beautiful selection of jewelry, including vintage pieces. I will definitely continue going here for my jewelry service needs.
Claire Cannetti
I have an antique engagement ring and don’t trust many people to work on it. Smith & Bevill has been nothing short of trustworthy, fast, professional, and great to work with any time I need something. Highly recommend!
Megan Gordon
10/10 would recommend! I have lost some weight and needed a ring guard as a temporary solution until I finish my weight loss journey. They deep cleaned, tightened up the prongs, and applied the ring guard so quickly! I brought it in on Saturday, and they called me Monday afternoon to tell me it was done! Friendly staff, amazing selection, and personalized customer service! I will be coming back to have my ring sized!
Danielle Levin
I needed repair done on my wedding ring and Angela helped every step of the way. She made the process easy and the end result exceeded my expectations. I’m very happy with my experience at Smith & Bevill! ☺️
Carrie Gowens
Angela was fantastic! We stopped in and only had about 10 minutes to look at engagement rings, and within just a few minutes of asking questions Angela knew exactly what I wanted. The ring is unique and absolutely stunning!!! I love that this is a family owned business and they obviously care about the quality of care to their customers, in addition to providing high quality jewelry❤️
Steven Finlayson
I had Smith & Bevill make a custom engagement ring for my fiancée using family stones and they did an amazing job. I live out of state and they worked with us throughout the process to ensure that we were able to get exactly what we needed. I will happily use them again in the future!
Jessica B
Angela was awesome to work with. We sat down and she listened to what I was looking for. She knew that I wanted something special, unique and significant. The rendering was spot on and truly something nobody else has! I just got the ring today and it’s even better than I expected! I trust their expertise and quality! This is a true family owned business and I am happy to call them my jeweler!
Devin Bowyer
Incredible customer service, I have come into this store several times just to look at the watches. Each time the staff have been so friendly and willing to answer all questions. I finally decided to buy a watch and the experience was so pleasant and they truly seem to love what they do! Angela was so nice and walked me through everything and I never felt pushed to buy. I will definitely be a repeat customer! Thanks for the awesome watch!
Jen Sibbring
My fiance and I purchased our wedding rings here and had a great experience. They have unique and beautiful designs not found at other big box jewelers. Gina and Angie were patient and knowledgeable. We loved supporting a local family owned business.
George Brenner
I can't say enough good about my experience. Truly a family business that makes you feel like family. Angela assisted me, and was beyond genuine, kind, and thorough, making sure I understood my options, and answering all my questions. Her knowledge of Omega rivaled or surpassed anyone I've spoken with in NY or LA. I look forward to my future purchases at Smith & Bevill.
Cindi Simpson
Angela was AMAZING!! I wanted a vintage engagement ring within our budget. And I found it, my sweet Art Deco ring with Old European cut diamonds is exactly what I was looking for. Angela also sized my fiancées ring finger, and helped us to narrow down the type of ring he wanted as a wedding band. Smith and Bevill is a family owned store, which was apparent in the care and attention my fiancée and I received as we made one of the most important decisions in our lives, finding rings that show the world our love for each other.
Kyle Snow
Angela was a pleasure to work with. I had only a few key things I was looking for in an engagement ring and she patiently went through lots of options. The ring is amazing in quality and value. The service at Smith & Bevill is outstanding.
Anthony Giordano
Smith & Bevill offers absolutely amazing service!!! I was truly impressed with the level of knowledge and wide selection of options. Angela was absolutely wonderful to work with and extremely attentive to our needs and questions. I would absolutely make future jewelry purchases from them!!!
Yasmynn Rain
I am elated with my experience here. I love that it's family owned--they are dedicated to giving you a personalized experience and helping you find exactly what you're looking for within your budget and taste. Me and my fiance came in half an hour before close to pick out my engagement ring (shame on us, I know), and Angela was patient and enthusiastic the whole time. She brought out an array of beautiful rings that all spoke to me. When I was still on the fence, she brought out my dream ring I never knew I wanted. She was even kind enough to take a video of my fiance putting the ring on my finger. I left with my face hurting from smiling and some jewelry cleaner and insurance options to protect our investment. I couldn't be happier with my experience and decision, and we'll definitely be back for wedding rings!
Gary Danielson
The service here is very good. Friendly and have adapted to the COVID issues quite well. Helped me with a wedding band insurance claim quickly and then worked with me to replace it. Recommend them for your jewelry needs.
Sue Donym
I took my Omega watch to this place to be repaired, after another jeweler had severely damaged it during a simple battery replacement (they literally used a hammer on it). Not only was everyone I dealt with courteous and friendly, they also got my watch repaired and looking like new (yay!) within the time frame and budget promised. I don't know why I didn't think of these guys in the first place and instead opted for one of those mall jewelers, but I won't be making that mistake again. Smith and Bevill is one of those hard-to-find family-owned business that provides the kind of customer service some of us remember, but few of us are able to find anymore. I've definitely found my new jeweler. Highly recommended.
Keith Powers
Absolutely stellar customer service. Initially came in with my girlfriend to look at a couple timepieces, Angela was very patient with us even though we flagrantly didn't notice the BIG SIGN IN THE WINDOW saying it was by appointment. Store is set up in a really creative and amazing way to help deal with the spread of Covid-19, and I'm just super impressed and pleased as hell that they care this much about not just our safety, but their own safety. Far too many businesses are brushing it off like it's no big deal, and it's refreshing to see someone not do this.
I was quite obviously not someone of high end means, as I was looking at the cheapest Omegas in the catalog, essentially. Took absolutely every question I had to heart, was very involved in everything involving the brand and was able to answer everything, and didn't fall prey to the old timey "let's talk only to the man" BS I see at a lot of other luxury goods stores. My girlfriend received just as much attention as I did, and was made to feel just as welcome to ask questions, even though I was the one looking for a watch.
By the following day I had set up an appointment, and the day after that I had my Seamaster, a watch I have pined after for 2 decades. Now, not only do I have a timepiece which will last the rest of my life, but I have a great story and experience to go with it. Now if only it showed my armor and health when I pressed the He release valve!
Thank you so much to the folks at Smith & Bevill. Buying local is the way to go.
Yesenia Martinez-Olvera (Jessie)
Smith and Bevill in Beaverton were very friendly, understanding, and found the perfect wedding band for my fiancé. They listened to his needs and were able to custom make his ring. The whole family is very friendly and are willing to go out there are way to provide great customer service!
Carmen M
I just had a pendant made that incorporated gems from my mothers wedding ring and from the state I grew up in. Angela helped me design it and I was beyond tickled when it arrived as it was more beautiful than I imaged! This is the 3 rd piece of jewelry that they have helped me design in the last 18 yrs! They have one of a kind gems and the artisans that they use are top notch so your jewelry is masterfully done. It's family run and owned and they often tell the story of the stone of where it came from as they have working relationships with the mines or the artisan. They hands down beat any box store and I highly recommend Smith and Bevill for your jewelry needs!
Kirsten Meneghello
I worked with Angela to update a ring with a new gemstone. Angela was helpful, sincere, and shared options with me to create a new look for my ring. The entire family of jewelers are very genuine and easy to work with. I would definitely recommend them!
Abe Martinez
I wanted to take a moment to tell everyone of the great experience I had at Smith & Bevill. I had previously done a lot of research on a watch I was interested in on my own. But I still gained so much more information over the course of two days with three very knowledgeable and friendly employees. Please keep them in mind if you’re looking to shop locally with friendly and knowledgeable people.
Shelby Patterson
Bill and his family made my fiancé and I feel very comfortable and also well informed while we started our search for the perfect rings. We both came in not knowing a lot about looking for engagement rings and what the grading system really meant. Bill took his time with us and gave us a lot of different looks and explained the differences. He invested his time in us and made sure we knew what we wanted. Jump forward a few weeks, my now fiancé and I came in with my grandmothers engagement ring and Bill was right there ready to help us make it perfect. We couldn’t be more happy with our experience and how both my rings and my fiancé’s ring have turned out. Their communication throughout the COVID-19 craziness was fantastic and we can’t begin to thank them enough.
ANITA PARK
Our experience was wonderful. Angela was awesome and did her best to get us the ring we wanted and could special order it the way we liked. She worked with our schedule. We went to other jewlers in town but none of them were made us feel like real people. I will sent all my friends and family to smith and Bevill. We give them 11 stars. God job guys!
Mitch Froehlich
I first came to S&B to buy a Speedmaster, and keep coming because the staff is wonderful to talk to. The salesperson was extremely knowledgeable of watches, and was able to answer all of my questions.
The second time I stopped by, I needed a black pearl necklace in 2 days. They helped me choose the pearl, chain, and setting for the pearl. They geeked out with me on the different pearls they had in stock, which was very fun. I love when people obviously love what they do, and are passionate about sharing that with me.
I was then shown the owner's private collection of timepieces, as well as their vintage inventory. It was probably the most enjoyable shopping experience I've ever had. I'll be coming back for sure!
James Brown
Incredible service! With so many places in Portland, and online to purchase jewelry or watches, what makes a business stand out? In a word: People. The family team at Smith & Bevil are simply amazing; they will indeed treat you as their own family; it was a wonderful experience. Inventory and pricing is spot on. Shopping here is the epitome of "Best-In-Class" - bravo! Highly recommend and will return.
A L
I recently took in two rings that hold sentimental value to get cleaned and resized. One of the pieces needed some extra TLC. What they did to these rings went over and beyond my expectations. When I look at them I remember the happiness they brought to my mom. Thank you from the bottom of my heart; I didn’t realize how much this was going to mean to me. Everyone at Smith & Bevill are amazing!
Wayne Newitts
Smith & Bevill, hands down, is the best jeweler I have ever worked with. Emphasis on “with!” When you go there, you are treated like family. This family business helps guide you if you are not certain what you want, presents you with options, and really works to make sure you leave with exactly the right piece for the occasion.
15 years ago, for my 30th anniversary, I walked in to the store, showed them a picture in a book and asked “can you make this into a pendant?” They didn’t even blink - in fact, they were excited by the challenge and created a keepsake piece that will stay in my family forever. Just today I walked in and told them I’ d been bad and had nothing for our 35th anniversary. That was two hours ago and I’m now holding the perfect gift for my wife...
The folks here truly care and expertly consult with their clients. They also source some of the most incredible and unique pieces of jewelry from around the world. I could not recommend them more and encourage anyone looking for anything special to just walk in and see for yourself.
Erik E
Outstanding 5 Star Experience! Had them service and refurbish my treasured Omega watch, it came back in fantastic condition. Gina was so personable and communicative…recommend them most highly!
Amy Marsden
Making my appointment over the phone was very pleasant, and they had next day availability. Great! I’ve been meaning to get my wedding bands resized for years. Morning of, I was running late. Shoot. I made a call and said I’m so sorry, running 15 minutes late. My maps say I’ll be there right at 11:45. No problem at all they say. There are 2 coming in for watch resizing and they’ll just prioritize those clients since their appointments began at the same time mine was supposed to. Great. Once I got to the door, I called them and let them know I’m here. They mentioned the fact that I’m late and that I’ll need to go to the back door in about 10 minutes. Alright, yes we knew I’d be late and you confirmed this still works. No need to say it again. I hang in my car for 10 minutes (no problems with this at all, it comes with the territory of being late) and find my way to the back of the building. Once I get to the door I realize I’m not going to be seen indoors. It’s so cold. I call the number again and she lets me know she’s coming. Opens the plexi glass slot and asks what size ring I need. Well I don’t know, that’s why I am here. She offers the sizer and I find that I need an 8. I’m feeling more and more uneasy that I’m not going to be invited in, and expected to just hand my valuables over with nothing signed, all based on “trust” I must have with strangers who have me at their back door. I hesitated handing my rings to her but she said her daughter needed to see them so she could give an estimate (it makes sense, but I’m outside, cold and feeling increasingly undervalued as a potential customer. Why can’t I sit inside? Others are inside.) so what’s the deal? Is it only because I was late that they needed to fit me in with backdoor treatment? Or is this how the high rollers are treated too? I wish this was communicated on the phone. “Sorry, we are not able to accommodate indoor appointments” or “yes we can still squeeze you in but we’ll have to see you in the back” give me some realistic expectations please. I would have brought a better jacket. After a minute I was met with a small dog under one arm, my rings in an acrylic tray on the other and the apologetic employee (who seemed nice but very overwhelmed) saying sorry we’re so busy today. It just didn’t matter at that point, whatever quote I was getting I was going to take my business elsewhere. Maybe you could read this and think hey Amy’s in the wrong for being late. And I totally see that. I should have been on time. Did that color the rest of it? I am not sure. No matter what, I don’t understand the backdoor service and lack of communication, which I made sure to offer on my part. So for that, I am moving on. 3 stars (instead of less) for excellent phone service yesterday and this morning. That sounded like the same person, and she was very sweet.
Kaj Pedersen
A personal experience delivered with professional panache. The whole experience from ordering the watch and securing it was truly a joyful event that will form a memory to share with others over the proverbial dinner party table :-).
Nicholas Ricciardi
I found the perfect ring at Smith & Bevill. Everyone at the store was very helpful and made it a great experience. My fiance loves the ring and has received a number of compliments about how unique it is. I had been to a number of ring stores in the area but Smith & Bevill is the best.
Charlotte Hammond
Thank you so much to Smith and Bevill for helping us find our wedding rings!
They have fantastic customer service and a wonderful selection. They are really nice, knowledgeable, and really took the time to listen to us and answer any questions. Thank you!
Taylor Mewsen
Amazing work done on my great, great grandmother's ring. So excited to finally be able to wear it again. Angela was a joy to work with. Took less than 2 weeks for a resize and full restoration.
Sebastian Saucedo
Absolutely outstanding customer service, selection, and quality overall.
Gina has a wonderful eye for detail and is very good at finding what you are looking for. She was very professional and was extremely nice to work with.
Cannot express my gratitude enough, the ring was quite literally perfect.
Thank you so much!!
10/10
Candace Zion Kasal
I needed to have an appraisal done for jewelry for insurance. This was by far the best way to go! They do it in house every other week and it was so painless. They had my jewelry less than 24 hours, were knowledgeable and gave me lots of info when I asked. Highly recommend!
David Dixon
Came here when I first was looking engagement rings to learn a few things about diamonds. I felt like prices were pretty high, but the service was great. I came in and let them know I was just getting started and they were happy to teach me a few things about jewelry and diamonds. They also were great salesmen, so if you know what you want, stick to your guns.
Abigail Pape
I have a lovely ring, a family heirloom, that needed to be sized. Not only did Smith and Bevill impressively transition the ring band, they took the time to fully understand the piece, match the new gold, and were very timely about it.
Thank you!
Katherine Morgan
This store is amazing. They carry very hard to find, one-of-a-kind jewelry pieces by famous designers. Their prices are very reasonable. If you are in the area, this store shouldn't be missed. Or, if you are out-of-the-area, be sure to visit their website. That's how I found them and I'm very glad I did.
David Han
Angela was great! Amazing service, great watches. Glad to buy an amazing watch and support a family owned business at the same time.
Kyler Williamson
I've been in twice now shopping for the perfect watch, and both times I've been treated with respect and given great advice and guidance. I look forward to my next trip when I actually buy the watch. I can't recommend them enough
Elizabeth Soule
Fantastic experience! They helped me find a ring setting for a stone. The staff was very helpful and considerate of style and price. They were knowledgeable about a variety of options and took the time to show me everything. In the end I got exactly what I wanted.
Heath Curtiss
Happened to have exactly what I needed (Omega rubber strap). Super friendly and knowledgeable.
Yoshi Yagi
I went in because the link on my fiance's necklace was broken. Before my visit, I didn't know that the necklaces were designed to break at a specific link so as not to sacrifice the whole necklace. The lady who helped me was super friendly and eager to teach me this tidbit and repaired the necklace free of charge. I will definitely be coming here for future purchases.
Rosey Clark
Gina assisted me at my first visit today. She was very helpful over the phone and provided expert curbside service and assistance to quickly take care of my needs and help me purchase a new piece of jewelry that exactly fit what I was looking for.
H Cooney
Angela and her family were wonderfully informative and helpful while guiding us through the process of buying our wedding rings. Their prices are fair, and the quality is impeccable!
Alex Foster
Went to pickup my first Omega and got what you would hope from an authorized dealer - a great selection to choose from and a very knowledgeable team willing to assist you along the way. Angela was very helpful! Highly recommend.
Gina Dierickx
Angela is amazing! I am a return customer and always feel like The Smith and Bevill team truly care about my needs as a customer! If you are looking for a great experience... you will find it here!
Fritz Capell
Very professional and friendly family business. Angela helped me a lot with a special order and even though I really didn't give them enough time, went the extra mile to make it ready for the occasion. Absolutely would look forward to doing business with them again, and highly recommend.
Kim Sterkendries
Great example of customer service! They absolutely take the time to help you find exactly what you are looking for. Very professional local owned business, very pleasant experience!
Luis Hurtado
Awesome selection of William Henry knives. Bill Bevill is very knowledgeable in their products as he collects and helped get William Henry out on the market. Great experience and exceptional customer service.
Kate Srinivasan
Excellent customer service and a beautiful selection, as well as the ability to custom craft pieces. Angela was a wonderful help in finding the perfect wedding band.
Yu B.
Nice family owned business. They know what they sell and they do their best to help you.
Jen Jay
Warm, knowledgeable & welcoming. As a female consumer, I was not treated very well in some other jewelers. I felt extremely comfortable and respected here. I highly recommended shopping here!
Catherine Signor
My family went in to find such a welcoming place. Surrounded by beautiful pieces and a sincere, loving family who knows there stuff! Truly, I would not go anywhere else! If your looking for great design and a family who is knowable and caring, this is the place for you!
Kegan Niland
Gina was so helpful, it feels wonderful to have a jeweler that I trust and has such wonderful customer service! Thank you! We will absolutely be back.
David Matulich
My wife loves her new Seamaster watch and Angela was a pleasure to work with.
Dave M
Joanna Tucker Davis
I went in for an anniversary ring to coordinate with my wedding set and they had the perfect ring. Most importantly, wonderful customer service, friendly, warm and knowledgeable!
Todd Hinsch
This store was amazing, they were extremely attentive to me and my needs and helped me find exactly what I was looking for in my price range. I never once felt like I was getting up sold or convinced I needed something that I didn't ask for. This will be my go to spot from now on!
George Wiley
Angela took care of me when purchasing my Omega Planet Ocean from Smith and Bevill. Thanks for creating a wonderful experience!
Katherine Majkowski
Excellent service all around! I worked with Angela and she was so informative and a delight to work with. She went above and beyond to make the experience personal and perfect!
ThreeDnut Young
After calling no less then 10 omega dealer I found Angela she was very professional and friendly not pushy at all answer all my questions and processes my order and deliver my watch very next day.
Taylor Davis
Had a wonderful experience picking out a new watch, will head back for an upgrade:)
Ehsan Vahedi
Great collections, friendly and helpful staffs and top-notch customer service! I definitely recommend it.
Tom Young
what can be said about smith and bevill that hasnt already been said in the reviews below... not much but i'll reiterate: this is a beautiful store and flawless jewel of Beaverton.
Eddie Aban
Angela is a wealth of knowledge and provided superior customer service for our family!
Dick & Karen Oldfield
We have been going to Smith and Beville for years and have never been disappointed! Great service and they always take care of us. I highly recommend them!
Paul Rex
Very much appreciated how well Angela and the other staff members took care of me. Great service and very friendly. Highly recommended.
Micah Ventura
The service was amazing. They really love their gems here. I docked one star because the prices were so so high!
Steve
Fantastic customer service, should be a 10 star rating. Would never go to anyone else when needing a jeweler!
Lee Kulhanek
Awesome experience. Angela is easy to work with and very helpful and patient. Excellent selection.
Kaaren Harper
I have been shopping with Smith & Bevill for years now and they are the best. Super nice and very knowledgeable.
Regina Housley
Great, personal attention to a insurance claim. So sad I lost my ring but Bill and his staff really helped me.
Donny Bohannon
Excellent selection and service.
Sarah Rossman
Great family owned business. Fixed my ring quickly with a fair price. Much better than the chain Jewlers.
Tae Song
Angela helped me get my first Omega Speedmaster. She was very thorough in explaining the history/functions of the watch and I am very happy with the service I received. Plus, it’s tax free ;) All in all, highly recommeded!
Janet Guss Darwich (Ph.D.)
Wonderful workmanship and expertise. They handcrafted a beautiful piece created from heirloom diamonds left to me by my mom. Wouldn’t be comfortable taking my family’s gems anywhere else, nor would I purchase new ones from anyone else! Simply the best.
Melissa Frederick
Last year I had some jewelry re-set and Gina was so fun to work with. The final product was so beautiful and exactly as I had hoped. It was not my first time in the shop, and it will hopefully not be my last.
Ted N
Brian Staffield
Daniel Spalding
Elizabeth Christiansen
Scott Eichelman
Andrew Ross
Travis Olson
Trevor Borg
David Yun