Reviews of Phoenix Pawn & Gold. (Jeweler) in Phoenix (Arizona).

Phoenix Pawn & Gold

610 Reviews

385 Comments

Jeweler

Pawn shop

2803 W Van Buren St, Phoenix, AZ 85009, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Phoenix Pawn & Gold, Jeweler in Phoenix (Arizona)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Phoenix Pawn & Gold

Sunday

10 am–5 pm

Monday

9 am–6 pm

Tuesday

9 am–6 pm

Wednesday

9 am–6 pm

Thursday

9 am–6 pm

Friday

9 am–6 pm

Saturday

9 am–6 pm

Popular times

Sunday

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Monday

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Tuesday

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Wednesday

9
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Thursday

9
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Friday

9
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Saturday

10
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Reviews of Phoenix Pawn & Gold

Reuben Wallace

Friendly people with reasonable rates. Very good inventory for a small shop. Best kept secret in the valley. Never new they were here despite driving by every day to work.

Jasmine Hardee

I came today & Natalie had the best customer service. She was very nice and got straight to the work while holding a friendly conversation with me. She made me feel very comfortable in there which I loved because other pawn shops make things very weird and very uncomfortable.

Hueydegoon

Natalie was very helpful and provided great customer service, she was also great at conversation and made me feel welcomed and important! I’ll definitely become a regular thanks to her!

LatinaMom65

Awesome customer service. The place is always clean. The staff always super friendly and helpful. Shout out to Veronica and April . 🥰 …

barbara manley

Proficient professional staff. Friendly and was able to conduct my business in less than 30 minutes. #1 one place to go if you need loan.

Elijah Woods

Been a customer for over a year buying and pawning. Always great customer service with respect from the customer as well. Fair offers on pawns and sells with awesome items in stock. Will continue to be a customer for years to come.keep it going

adam morris

Natalie helped me out and she was super knowledgeable and helpful 🤙, I'd definitely buy here again. …

Cas Harrell

Natalie was amazing! I came in with a ring and it was done how it should be. I drove all day and was told different things and prices but she got straight to the point. Excellent customer service!!! Definitely recommend

Vanessa Trujillo

Natalie was amazing! She was so sweet and so helpful. This is the first time I’ve ever had customer service that was amazing. I appreciate all your help!

Taisean White

Natalie was very nice and helpful and thanks for her helping I'm such a small time window I had.

Stacy Loehrs

Natalie was very friendly, helpful and honest! Qualities I consider important when doing business.

Samantha Ross

Nice place. Staff are very helpful. Especially Jets. She was nice and helpful. Offered me more then 3 previous pawn shops that day. You are able to text them also. For info. Very convenient.

Kent Yahnke

I went in today everyone was extremely friendly and had very good prices. Highly recommend.

Mike Rhines

Always helpful and willing to go above and beyond. Natalie is amazing great energy and vibes gotta keep her around

Michael Martinez

Natalie gave me great customer service totally coming back

Jay Shiesty

Natalie was very nice she helped me out

John Lacanilao

Very professional and friendly pawn shop! Thanks to April for helping me out, very sweet woman

Hanna Victorino

Natalie gave me a great deal totally coming back

Bee323sc

First time being there the lovely Natalie was amazing really really professional I would Definitely be coming back because of her excellent service and friendly attitude 💯 …

Andrew Sanchez

Amazing staff really helpful & have lots of things to look at I highly recommend 🤠 …

Chris Lusk

Natalie was so helpful definitely come check out what they have to offer

chris gonzales

Natalie gave me great deal totally coming back

Clawdiuh Purrrez

Natalie was amazing super friendly and gave me a great discount ...definitely coming back!

S. Shea

The lady who helped us was super helpful courteous and just all around helpful. Strongly recommend this tiny pawn shop

Devonn Horten

I have came into Phoenix Pawn and Gold multiple times and Natalie has always been very friendly and welcoming. Every time I come in I make sure I work with her because she makes the process easy, she’s very professional yet fun to talk too. I definitely recommend anyone that comes in to ask to work with Natalie.

Yaris Yamilette

Natalie gave me a great deal on my Xbox totally coming back 😊 …

Rosie Chavez

Natalie was really nice great customer service 💗🌸 …

Monique Moran

Natalie gave me great deale on my TV 📺 totally coming back 🔙 …

Jay White

I just pawned my gun and it was fast and easy, thanks to Natalie.

Jason W

Natalie was great she was really nice and fast and helpful

Trevor Daley

Natalie gave me great deal on my watch totally coming back

Talor Perez

Natalie gave me a great deal weed eater!

Joel

Always great service and low transfer fees.

brad fischer

Natalie gave me the best. Deal totally coming back

Ramiro G

Great service & pricing as well 👏 Shoutout to Natalie la chingona …

Carmen Castro

Pretty cool place to do business, people are very friendly, courteous, and diffenitly very very helpful when it comes to your needs, I would definitely recommend this establishment to anyone wanting to buy, pawn, or just to broose around.

Tiera Wilson

Best service in town! Natalie was awesome and helpful 🙂 …

Chris Harris

Natalie is badass. Easy experience

Tre bor

Best pawn shop ever, they really go the the extra mile to help you out without trying to screw you over. The staff there are all amazing. This definitely will be my go to for all my loan and pawning needs.

Leyber Oseguera

The staff here were super sweet and helpful. I debated which rideshare company to use for a about a day, and then ended up choosing Drive it Pro at Phoenix Pawn and Gold. I'm really glad I did. They are very personable and make you feel at home. Thank you guys for everything and a really great experience. Heidi Cruz

Jesse Sepulveda

Tania assisted me today and was very helpful and courteous. I truly appreciate her help. I will definitely be a returning customer.

oscar rodriguez

Nathali was very helpful great customer service highly recommended!

Isaac Edmonson

Yes Tonya helped me out today she was very professional she she asked a lot of questions about the tool and I explained to what the tool was and she's very excellent so I give it like 10 Stars cuz she did a very great job and helping me and y'all will get my service again business again thank you

Alonso Sanchez

It was a pleasant experience especially working with Linda Martinez. She answered all my questions I had to get that special ring for my special girl. So thankful for her service now I can have my girl happy and gave me a good price

Juana Hernandez

My experience at Phoenix pawn was fast Ana easy Natalie was sooo nice and helpful she was so energetic something you don’t find these days # Best Customer Service I had in Years ;) Thank you Natalie You Made My Day.

Gabriel Vasquez

This place is great and Natalie is awesome! I usually hate dealing with pawn shops because of the insulting low ball offers and bad attitudes. This place is different though. Merchandise is fairly priced, offers are fair, and they try to give you options. This is the only pawn shop I would recommend. Thanks for the great service Natalie.

Amanda Soto

Went in to see jewelery and Natalie was super helpful!

Primavera

Excellent customer service from both gals Vero and Natalie

Guadalupe Arvayo

Nataly hace me a great deal on speaker

Viviana Vazquez

Very nice customer service makes you feel welcome especially Tania , she is very attentive and has good attitude will be coming back soon

Lukus-Alexei Leonard

Met with Natalie- offered fair prices on the goods I was looking to sell. Nice clean shop. Great customer service.

Joe Momma

Natalie gave me great deal multimeter

rodolfo martinez

Natale gave me Great customer service

Elias Ramirez

Tania She’s a good helper she was helping me on what I needed and she fulfilled what I needed and I was satisfied in the customer service she handed out so I recommend this place to go pawn or sell anything you guys want great spot !!!!

Nipsey Hustle

Natale gave me great customer service 😃 …

Ant Soto

Super nice and quick got the amount i wanted for my tv, super easy. Thanks!

Roberto Lopex

Natalie gave me great great service 😁 …

Luis Cruz

very helpful and a lot of variety of things to buy

Lionel Benally

Natalie gave great service 🙂 …

Danaly Ruiz

Veronica is super nice and explains everything with detail.

Veronica Ayala

THIS IS A SPECIAL SHOUT OUT TO TANIA AT THE 28 AVE AND VAN BUREN LOCATION. THANK YOU FOR BEING A DELIGHT. VERY NICE VERY PROFESSIONAL. 5 STAR SERVICE HANDS DOWN

Deaz Nutz

Tania helped me and Natalie were great support in helping me sell my items recommended again 10/10

Carlos Valdez

Great pawn! Great services ! Nice spot clean and cool stuff ,staff are excellent . Tania was really helpful and friendly helped me right away .services well recommended

Cesar Gonzales

April has great customer service very very professional I love this pawn shop awesome place love coming here they always have what I'm looking for.

Ismael Ornelas

Really low key but cool and corky pawnshop! 😁👍 …

Amaya Mora

April was awesome. Very friendly and very professional. But also made me feel comfortable real quick while taking care of my transactions. She answered all my questions. And I'm definitely coming back because I have an overall great experience here. Thank you April!!!!

Gloria Benitez

Natalie was really awesome helping me

Patricia

Very helpful and great customer service

Betsy Portillo

Natalie gave me great service

Azlife623

I stopped in after reviewing you guys on Google and after showing up im glad I came to this location ! Natalie, April and Rachel made my time there so fun I for sure will be coming back just because of these three ladies

Phoenix Vargas

Natalie had good customer service

alejandra duarte

natalie gave me a great deal

mark resendez

Definitely worth stopping in for a look around this pawn shop, or to pick up some extra cash!!! I have done business with Phoenix Pawn & Gold for YEARS.... on both parts, selling items and buying jewelry. These "lladies" are very friendly, helpful- and definitely BEAUTIFUL😊(jets) 😍. Ended up in a difficult situation and "these lovely ladies truly helped me that day..... with $, and bridging up my spirits! With their sending me on my way with" positive vibes"- something I needed to hear.... thxs, ladies!!!! Don't get me wrong, these ladies are nice, but they will also not hold their tongue against rude, and disrespectful customers. 😒 should of gotten a contact number like someone else said in her review for future "quotes "🤩... by the way, anytime you wanna take on my SR5 tundra, with your tundra - run it !!!! Lol

Mason MAIN PAGE

Used them to ship/receive FFL item. Fast email reply. Called me when item arrived. Fair transfer price. Will definitely use them again for this in the future.

Guillermo Garcia

Natalie gave me a good deal on the chain

JungleBoi

The employees here are excellent workers. Thank you jets for getting me a good deal.This place has fantastic customer service and would most definitely come by again to sell my stuff here. These ladies very much know the difference between real gold and have a very good attitude.

Brandon Huiet

Best pawn shop in the valley! Jets was amazing gave me a great deal better than every other place in phoenix. Customer service was off the charts. Will definitely be back because of her!!

Diane Burgos

Tania is a very nice & pretty loved her customer service super friendly recommend this PAWN SHOP !!!! :)

Sunny Pyro

Great friendly service natalie

irlanda palma

Natalie was very attentive and gave wonderful service

hussain alshamari

Natalie was really helpful totally coming back

Joel Villegas

Natalie gave me great service

TaylorMade

I had great customer service during my visit with Natalie thanks 😊 …

C. Ramos

This place is so awesome, I came in looking for kids DVDs for a low price and a lady named America was very helpful she was really patient and nice with my kids and even offered to buy them a snack from the vending machine. She was very friendly, happy, polite and made my experience enjoyable. I will definitely be coming back, Thank You America!

Tony Solorio

Natalie gave great service

April Bustos

Veronica helped us out today in purchasing a financed car. She made the process so smooth and easy , I wish all car buying experiences are like today. Veronica was very knowledgeable and kind. She gave us a great deal on a car. Thank you so much for an amazing experience!!!! I highly recommend this shop for anyone and everyone looking for great service and a great deal!! All of the staff was super kind!! Thank you again Veronica!!

ADAN JIMENEZ

Natalie gave me great deal

Stephani Ryan

Great help, friendly service.

Ali Miranda

natalie helped me great service

Cynthia Cortez

I love the workers here! They are always so nice and respectful. They make me and my mom laugh when we go in there

Aaron Ayonayon

Apirl gave me a great deal

Cynthia Sanchez

I have been going to Phoenix Pawn & Gold for many years. Either to pawn something, to buy, or to sell something. The ladies at Phoenix Pawn & Gold are so nice over there. I've spent a whole lot of time there a couple of times having to pawn quantities of different things, and the ladies are very patient with me. I love it because they're friendly, they talk to me like if we're family and that is the way to have good business. Most companies look at you like you're just a number but we're not. We're humans and everybody has problems and or likes to buy things. Like me I love to go into the store and buy things every chance I get. These past couple of times when I went in there I found me some Michael Kors purses and I had to buy it. This last time America was amazing because she gave me the purse at a wonderful price. Her and Dulce are the best. Even if I live clear across town I will drive all the way to Phoenix Pawn & Gold. Thank you ladies..💛

J. Lust

Natalie was from west side so we cool she helped me with my

Bad Karma TV

Tanya Natalie and april were a great help and helped me with my pawn def coming again

Micah Reynard

Dulce was fantastic. She was very polite with each and every customer that entered into the store and her positivity kept me upbeat. Will definitely be back for any more future business needs I will have.

Manuel Roberts

This place has amazing staff. One person I would like to personally reach out and say thank you, is Linda Martinez at Phoenix pawn and gold. she was beyond welcoming an very helpful and her customer service was beyond the best I've come across in years. And as a 15yr Customer Service Instructor, she impressed me. Thank you.

Ana Monge

Awesome service! I love this pawn shop! Shout out to one of their employees Jets I believe that’s her name. She had a positive attitude. Keep up with the good work! 👌🏽 …

Jay Bee (JB)

Dulce was the best sales rep I have ever encountered and I cannot wait to come and work with her in the future I highly recommend this pawn shop to any/ EVERY1 EVERYDAY. SHE IS BEST. I FELT NOT ONLY TAKEN CARE OF BUT PART OF FAMILY .. THANK FOR YOUR AWESOME PASSOM CUSTOMER SERVICE.

Celina Rodriguez

Natalie gave me a great deals

Daniela Magdaleno

Phoenix pawn and gold is a great place. They're very nice and help you out. They're employees are very great. Linda Martinez helped me out alot she's very nice and had great customer service skills and very knowledgeable of they're merchandise in the store. I'd grade her service as an A+. I'd recommend her and the Phoenix pawn to family and friends.

Jose Reyes

Natali was definitely helpful and friendly ! Definitely coming back !

Nicolette Garcia

Staff is friendly highly recommend

Cruz Romero

Natalie gave good price for my chain 😀 …

ASHLEY REYNA

Veronica was very helpful and patient. I appreciate her opinion on picking out the perfect piece of jewelry for me. They have great prices on their gold, I would recommend going to Phoenix Pawn if your are looking for gold at a good price.

David Lopez

I came to the pawnshop to pawn my shoes Natalie was super cool when I was doing my loan😊 …

Abigail sillas

America is an Excellent customer service! She’s very kind and a sweetheart. This pawn shop has good customer service and would recommend coming here.

Randall Brown

Dulce is one of the best people to know in the pawn market. She really knows the value of the items we have brought to them and have never been disappointed. There are pawns closer but none better. Great job!

Deb Ben Soliz

They were honest and helpful trying to help me get the most I could for my items ......

Daisy Portillo

Great store if you are looking for a quick and easy loan on your jewelry or electronics. The staff is very knowledgeable and the manager Veronica really knows how to run the store. Five star recommendation from me!

leslie stotler

Very helpful and super nice even gave me a great recomendation i had forgoten all about. Thanx girls! U Rock !

Annette Dillard

If I could leave a 10 star review for Pheonix Pawn and Gold I would!!! I really needed to get some $$$ quickly and America and Carlos were so helpful! They made my day perfect. I can now take care of the business I needed to take care of and the program that they put me on was extremely easy!

VoneH

Thus place is amazing! America is very knowledgeable and friendly! I was very happy and satisfied with their service! I would recommend all friends and family to check out their service! They have a lot of stuffs and service to offer! Greatest service! Thank you!

Zoe Woods

Came in today and got help from Tania ! She helped so much and we got in and out pretty fast !

PrettyBoi E-Mac

First time in & felt welcomed as soon as I walked in . Veronica was energetic & knowledgeable! explained everything very detailed ! Walking out now with a loan for $225 what better then that on my birthday 225!! Will definitely return !!

Jason Orozco

Went in to check out their video games and the prices were higher than most pawn shops I've been to. They had a lot of inventory which was nice but I can see why, $5.98 for an old, common Nintendo DS game? Hole in the wall pawn shop, rough neighborhood and a ton of cars in the parking lot, I was the only customer while I was there, not sure why there are so few available parking spaces. Yikes, I didn't find any bargains here☹

GT SODMG

April and Natalie have very good customer service and would recommend coming here.

Marisol Zapata

Natalie I really like her service really nice person love her service

Sonia Acevedo

Veronica was very helpful! I was there to get a tool for my husband and I had no idea of what to look for. She was really nice and helped me every step of the way.

Mariah Mewbourn

I had the best experience with Veronica Nava she helped me with my loan. In purchasing couple of items. I would recommend Veronica. In I will continue my business with her and the Pawnshop :)

Pam Anderson

I have been here many times and the ladies are very nice and helpful. They provide excellent customer service in no time. Dolce has helped me several times in the past and makes the process easy and quick.

Sherilyn Araujo

Natalie gave me really great deal on my new binoculars 😊 …

Angela Duran

First time here Natalie & Linda are awesome Great customer service!

Richard Keltner

Natalie was a big help amazing at her job very professional big help she is what helps business run great.

Cully Clark

Tania attended me great will be coming back

Keisha Moore

Natalie was so kind and willing to go above and beyond! Thank you

Mary Moreno

Natalie always so sweet when I come and pawn my stuff

james luna

Natalie gave me a great deal on my pawn for my ps5

Henry Ochoa

Natalie helped me super nice 😃 …

James “Panamakidd” Hodge

Received great help as well as had all inquiries answered from the welcoming employees that work here. Great atmosphere and positive energy here! Will definitey stop here again if needed in the future! 5 star service! I recommend everyone to stop here to pawn and shop.

MELISSA ESPINOZA

Veronica helped me find the perfect tools for a gift! She was very nice and extremely helpful! I will definetely be going back to her in the future!

Roque Quintero

Went in to sell some gold pieces my friend and I had found at a nearby, local Pull-A-Part. Veronica, the manager, was very professional and friendly and she even showed us how they tested to make sure the gold was real. Even though some of the pieces were not real we were still able to walk out with some money in our pockets. Definitely coming back again.

Barbara Whitlock

Tania was a very sweet young lady loved how she attended me

Thurman Whidby

Best pawn shop in town, great deals, wonderful service.. all around A+++ if your looking for a pawn shop Phoenix Pawn &Gold is the place for you!! Just go in and ask for Ms.Dulce Garcia the assistant manager, she's a great person n great service.. all around greatness here.. she's wonderful..

Walter Pablo

The there service was impeccable and very professional. Linda was very helpful and knowledge on helping me with my purchase. She answered any questions I had and seemed further disposition on the item that I wanted to purchase. I would definitely return to make further purchases.

J Brown

Dulce and America are the best! We drive from Surprise just because of their outstanding service. Highly recommend seeing them for whatever needs you may have.

Josue Arcos

I been looking for a place to buy tools for a good price and i finally found one. The service was outstanding, Jetsemani was very helpful, gave me a very nice price an a brand new drill.

Aurelino Avila

Jets helped me with every question and anything I needed. She's such a nice person. Will definitely reccomend and will be coming back.

James Vojslavek

Was just in there was greeted very quickly and give an excellent customer service by Veronica highly recommended much better than a lot of these other pawnshops in the area will definitely be returning!

Irene Felix

Veronica who is the manager work with me very professional she knows what she’s doing and she cares for her clients or customers she does whatever she can to make your customers happy I recommend them highly I drove a little ways to get to this place of business and it was worth it

GT SZN

Tania had good customer service and it the environment was clean and friendly

IrethLuthiien

This is the best place in phoenix to buy your jewelry. I'm very please with all the ladies there. Great customer service. Thank You very much. I definitely will came back again.

Armando Garcia

Excellent customer service

Christina Espinoza

Wonderful costumer service. Dulce the woman who assist me was very informative on everything I needed. I would recommend Phoenix pawn to anyone looking for the best deals

Israel Zapata

Tania is an understanding person recommend this store I recommend talking to Tania the store has amazing stuff

Pancho Pancho

I jus bought a bracelet an they gave me a huge discount I honestly thought it was gonna be like 500 an something an it came out to 315$..I think it was a great deal for how cheap I am.lol....ask for vero or veronica.shes great an can hook you up..tell em you read my review. .

Racheglopez

I have been a customer for years and have had nothing but exceptional service from Phoenix Pawn and Gold. Associates Veronica and Dulce and so many others are helpful, knowledgeable and experts in this field. They make car buying a breeze.

Alfred De La Cruz

Good customer service from Jets. I would definitely recommend this place for shopping work tools. She was very helpful in finding what I needed.

RickWorks74

Very good customer service! Nice place gave me the best offer! The manager Veronica was very nice and patient would definitely recommend a friend to come!

Trixzy Flower

My husband and i came here and linda was really cool and very fair with pricing. She isnt out to rob you. Very friendly and definetly makes sure what shes vuying works and is sellable. Thanks linda...

Lakevia Stormer

Very friendly and helpful. We had some issues resetting our laptop and the ladies were very patient with us. Vending machines and comfy leather chairs.

Rosa Vallieu

America was very honest and friendly, location is a little undesirable but worth going. I was selling some old jewelry I just don’t wear anymore and loved the fact that the price they pay is posted. No guessing or funny business going on.

lisa morphew

I opened up a chat inquiring about jewelry etc n spoke at length with Alfonso regarding certain property that I was unsure whether or not could even be pawned. I was amazed at how prompt, knowledgeable and polite he was.I will be taking my business to Phoenix Pawn & Gold based simply on how impressed I was with his care and professionalism and interest in discussing what I wasnt even sure I have to offer. Thank u so much for ur encouragement in what may end up gaining u little. A true professional that I for one truly appreciate. Will be in to see veronica soon. If she is anything like u, You will have a customer for life. Thank you again.

Juicy Tarah

I loved how Jetsemani helped me choose the best laptop in this store good deals and best pawn ever!!! I would definitely come back . Thank you !!

Grecia Batres

Tania she is the best

Unstoppable Savage jr

Excellent service, very nice employees. I would like to give a special thanks to Veronica and América, they are wonderful women and very patient. I give this pawn shop 5 stars for its great service and wonderful employees

Rodolfo Hernandez

Tania was Very nice helpful will definitely be returning 👍 …

Karen Guzman

Amazing service from Natalie! She helped me look for amo and I would recommend you to check it out!

Porfirio Torres

Jets and natalie were amazing, love this shop! They gave me a great deal! 😄😁 …

Karina Hernandez

Amazing customer service. America helped me out with my pawn today and made everything simple and comfortable. Will definitely return.

Idalis Figueroa

Very great place. I can't remember the name i believe it was jets she was very friendly and made it a great first time at the shop. We will definitely be returning

Denise Timberlake

At Phoenix pawn & gold Tania is a very good attentive employee very much recommended

Eddie Nunez

This place has good service natalie gave me a good deal on my tv the girsl how're are lovely

Kellie Blakeslee

Natalie is supper sweet every time I come in

Yofrankssquad187 Villanueva

Tania made a good deal on sale recommend coming to this pawn shop !!! :)

Lorena Nava

Great store always clean. Every time I go veronica is there to assist with an upbeat attitude and a joyful smile. Will be going back!

Mary ruiz

Jets and Natalie gave me a great service and deals to buy jewlery and i totaly recomend this place

Cynthia Nava

Great customer service Veronica helped me find exactly what I was looking for and more, been here a few times and location is always clean I plan to return soon.

sup

Dulce was awesome...!! I love the customer service experience I had.. and got the maximum on my gold!! I really recommend it to everyone !! Transaction was easy!! Thank you!!

Louie Velasquez

As i was about too leave dulce also added a discount too add too the good prices ...the gold was already 50% untop of that dulce added a discount that blew me away and left me happy...and i bought exactly what i was looking for my wife on valentines wen most places were rude and there prices were too high im glad i came to phoenix pawn and gold..

Ebony Gilmore

I ebony Gilmore went to pawn and gold on 4/16/2016 and I needed to get a loan...they were very friendly with me and they reasure me that everything will be OK...well I got my loan with the help of a beautiful young lady by the name of Linda...she is very good at her job and made sure what she told me came thru...thanks alot pawn and gold.

Brenda Fernandez

Jetsemani gives good customer service!! Loved her attitude & she was so nice to me! (:

Monicaisabel Gonzalez

Great customer service from Jets! I will definitely be coming here more often. Keep up the good work 😊 …

Anthony Phillips (Ap2099)

I went their in need of some quick cash. And I was amazed as to how good they treated me with respect that I have yet to see in a pawn shop. If I had to recommend a Pawn Shop to any one, this would be the one!

Jennifer Gilbert

This place was was very pleasant and convenient. Veronica was awesome excellent customer service and a fabulous smile. HIGHLY RECOMMEND

Monique Taylor

Today I went and pawned my thing and got good communication back and she was fast talked and maid it clear bout me recovering my items back

Raymone Williamson

Natalie was wonderful service n very helpful

Gabriel Ocampo

dealing with linda made my experience the easiest iv delt with pawn shops. would definitely come back wanted to share my experience with everyone and would recommend it to others Phoenix pawn and gold is the place to go.

Anita Dadwal

Best rates given by dulce Garcia in the pawn shop. We were in emergency need of money and they solved our problem. Thanks a lot dulce. I recommended this store for pawn

Ivet Gonzalez

Natalie was such help I’ll be coming back just for her…

Bob Gee

The service was lighting fast...

Herlinda Maria

America helped me out and was very kind and funny! It was a fast process overall and I definitely recommend coming here!

Ricardo Casas

I came to pawn my ps5 natalie was really helpful 😊😊😊 …

Mark Rivera

When to the pawn shop today dulce help me out she was able to help me out and was freniendly and kind she explained how much time I have to pick up my item and about the special they got going on come on over and see her she will help you out

Lily Villa

Jetsemani De Santiago was really helpful I love how she helped me out on getting a loan for my jewelry!!! I would come back again because of her !

Mayra Almazan

Today I bought a gold chain here! Thank you Jetsemani for the good deals. I appreciate how helpful you were. I highly recommend this place.

bernie Posadas

I came to the shop a few days ago and Nataly helped me with everything I needed. 11/10 would shop again.

Marcos Lopez

Amazing place! Came here and Dulce was honestly really helpful I recommend everyone to come and pawn here they do a really great job.

Nicole Fancher

TANIA IS THE BEST, THIS IS MY GO TO PAWN SHOP!! THEY ROCK!!

Denise Padmore

Tania she was very nice and helpful

Lisa Marie Martinez

I received great customer service from Linda Martinez she was very helpful and grate at her job I will continued to visit this pawn shop because of the way she treated me as a customer....

Ana Arredondo

Tania is nice loved her customer service!!!

Rosita Escobar

Natalie and jets gave me a bomb service I came looking for ammo and baught some thank you great service !!! 😁😁😁😁😁 …

Alan De Santiago

The best place to buy movies. I got ten movies for 10 bucks. America and Veronica were nice and give me a good deal. They have all blubrays for only 6 bucks. I really recomend this place

89minge

I was helped by linda she had great customer service she smiled and was happy to answer any questions i had i will for sure keep my business here thank u linda

Edgar Martinez

Jets gave me a bomb deal on my Balenciaga shoes would defiantly recommend 😄😄😄 thank you !! …

Ceazer V

Been here a couple of times has nice items . A veronica has great deals and very nice to meet. Will be back for more stuff for sure.

Adilene Rendon

Natalie gave me service

jimmy carter

I would like to thank Veronica and Linda for their great customer service and overall commitment to satisfy their customers needs, whether it's a loan or making a purchase. You ladies rock!!

Nick Kim

Natalie was super friendly and helpful. Will definetly return.

Rebecca Sanchez

Today I went to this pawn shop and jetsemani help me buy some beautiful gold earrings I would definitely come back again and buy more gold Jewelry. Very pleased.

Erika Bermudez

As soon as I walked in America made me feel great!! Welcomed & ready to help with my needs! I'll defintley be coming back!

Christina Svitak

Great help with auto title loan. Dulce Garcia was so helpful and explained everything very well. Thank you all for a job well done.

Mario Sanchez

Tania is very nice & Good customer service

Jenifer Shana

Great customer service on the phone with Dulce Garcia and her help when I got there was even better! I'll definetly be returning

Arlene Dominguez

A couple days ago I bought two speakers for my car system thanks to jets gave me good deals !! Love this place !

Anahy C

Excellent customer service from Jets! Super friendly and answered all of my questions!

Cristi Barraza Watson

Great, fast customer servive.

Kevin Dennis

Dulce helped me and her service was great along with informative as it was my first time here. I'd recommend Phoenix Gold & pawn to my friends.

Charles Thomas

Natalie gave me good deal on my shoes

Krysta Schmidt

Dulce and Veronica were very nice and helpful in my time of need. Very fair with prices. Nice shop

jose Haro

It was great customer service fast and easy the woman that helped me was named America highly recommended.

ANTHONY RAMIREZ

Great customer service well kept store great stuff dulce Garcia helped me out fast and easy

Anissa

Stranded in Phoenix and needed some quick cash, this place was really great at helping me out. The service was not only quick but the workers where very friendly and polite as well.

Henrry cordero

Dulce had great customer service was every informative and very nice. I would recommend this pawn shop to anyone who wants great customer service experience.

briana johnson

Very good experience! We were helped by America and she was very patient and helpful! Would absolutely return again.

Jose Flores

Natalie had great customer service & helped me out with finding ammunition

Miguel Leyva

Jets is very helpful. I absolutely recommend coming to this place! Amazing prices Jets makes me feel like family!!

Erica Begay

Today I went to phx pawn to buy some videos games for my ps4 and they were really good priced and in good condition jetsemani gave me a good deals awesome place to come buy video games !!

bibiana Alvaradobibiana

Good prices. Great service and staff. Dulce was great she gave me an awesome service. thanks for your help.

tania Network

Good customer service from jets santiago! I will come back to this pawn shop again! She helped me find what I was looking for!

Jeff Reno

Natalie was really helpful and friendly 🤠 …

Miriam Babygirlari

Thanks to Phoenix Pawn and Gold ...they have been awesome all of these years...Veronica and Dulce..love them. .they are funny and sweet The whole staff is great..Highly recommend 😉 …

Samantha Renee

Dulce garcia really help me out and gave me a great deal for what i am pawning and i look fowarding coming back to this location great customer service and greeting excellent

David Lefland

Natalie is nice every time I come in

Nathan Alan

Awesome. $ was exactly how it should be and Christian was able to simplify the process for me.The ladies explained every step of the pawn processand was in & out in 15. Thx for the fair cash offer

Monique Kennie

Customer service was excellent! Thanks Linda Martinez for all your help. I would recommend Phoenix Pawn & Gold to all my friends.

Robert Allen

America helped me out. She was real cool about everything... Good place to pawn or sell

leonardo ramos

Friendly service as soon as I stepped in, and very fair pricing... Fast and smooth service. Ask for dulce she's the best.

freddie roqumore

Natalie help me with my pawn really nice 👍 …

Khloe Slimthick

Dulce and the ladies are so awesome and welcoming also have authentic unique jewelry and great prices!!

Michelle

Found exactly what I was looking for with the help of Linda Martinez she was extremely helpful and very patient and nice. Would definitely go back!!! 👍 …

Victor Baiz

Loved coming great staff Dulce was awesome. Alot of help to me. Will definitely be coming back .

Adriana Talamantes

I got a good deal with Dulce she has a really good customer service u should hire more people like her. Thank you

Lakeisha Williams

I went to Phx pawn and jetsemeni gave me a great deal on buying my psp games I would definitely come back !!! :)

sandra Sepulveda

I went to phoenix pawn & gold. I was attended by America, she offered great customer service! She was very nice & helpful!.

Grace Cruz

The services was super great. Veronica Nava the manager gave me a good discountbuyingmy gold. Great place to go buy Gold.

Brian issac Sanchez

I went to this place and America helped me finding the best gift for my girlfriend. Thank you America.

Antwan Brookins

They have great customer service and was fast at helping you and they guy help me out was nice and cute

Hacker is my name

Best store in phx!!! Also jets was super duper amazing she so patient and friendly will be back soon!!

Jorge Ramos

There service wat great and polite and know wat she Linda was do I recommend Phoenix pawn & gold thk Linda see you soon again

Charles Aguilar

I would like to thank Veronica N. For helping me with great service. Will continue to do business here.

Guadalupe Lee

Great place I always go here get great customer service Dulce was excellent I highly recommend coming here 😁😁 …

Shamoray Bonner

Jets was so amazing everytime we come they give good deals !!! Thank you PhD pawn

Angelica Crustitla

I just love this place....being used this place for long time, very professional and good service!!!!!! Very nice staff...America helped me and she was awesome!!!!!!

Melissa Tejada

Linda was a great help, love her energy every helpful

Anthony Garcia

I came to pawn my shoes Natalie gave me the deal on my shoes

Mariah Mewbourn

I have got the best customer service at phoenix pawn shop Veronica Nava was very helpful at helping me out with my pawn and explaining everything to me.. I will continue my business with them 👍 …

Joey Cordova

Wonderfull people, very helpful In and out in no time. Thanks again Veronica and America you guys are the best!

Shawn Sanchez

I had a great experience at this store. Christian Lopez was such a big help and would I come back again for business.

Richard Sanders

Phoenix pawn and Gold has excellent customer service and Linda,the associate that helped me was friendly and courteous and helped with all the questions I had.

Lindsay Laningham

This place was great! Dulce and Veronica was super nice and gave me a great price for my scrap gold!

Marisela Morales

America was very helpful at the shop she has good customer skills.

sky Wonder

Natalie is awesome customer service

Kassy Ledezma

Great place jets was very helpful and treated me with a smile , best costomer service thank you !

Vinicio MV

America was very helpful and attentive. My first visit there staff very nice. I would recommend this to friends

Angeles Rojo

Great deals with Jets thank you for your service just got a laptop

Jonathan Hernandez

Was great needed some quick cash and Linda was great to make me aware of there promotion that I could not turn Down thanks again

Nesha Dudley

Nice staff and they are pretty fair deals also a big thanks to America for helping me.

Mary Chavez

Natalie gave me great service 👏 …

Gerardo

Very professional workers, generous, helped me pawn my watch for immediate cash. I would recommend this place to anyone. 5/5

Reyna Lopez

Great customer service the ladies are friendly and very helpful. Purchased beautiful jewelry pieces for great prices!

Michelle Tequida

This is a Very friendly and clean establishment. Thank you Dulce for great customer service! God bless you 😉 …

Aaron Price

Hospitable, trustworthy, honest service. Carlos was very helpful. I would definitely recommend this shop.

GEORGINA REYNAGA

i have visited this location on several ocassions and am impressed with the quality of the gold,price of gold for sale,customer service was on point.....thank you veronica nava for helping me i will continue to be a customer at this location :)

Dahoe Firyou

Would like to say thank u to the ladies at the pawn for helping with Xbox controller... Didn't get your name but thank u.. Works great

LoFi NOVA

Love this place and Linda is very professional with a warm welcome ready to help will most definitely come back.

Jose Hernandez

Good people, great service the manager Veronica is very helpful. And would definitely come back.

Melonella

Phx pawn is a friendly place I love how jetsemani help me buy some gold rings she was helpful and really nice !!!

Yamileth Gonzales

I love this place great service and good deals america was really nice

Cassie Cooper

Was recently in shop to look at an ebay item. April was very helpful and patient. Answred all my questions. Item was just as like the description thanks

lizy reyes

This place is really great jetsemani gave me a good deal on pawning my gold. I would definitely come back to this pawn shop.

the_evil one

Love shopping here bought a multi meter today and thanks to jets got good deal :)

Orlando De La Mota

Great place !!! Came to buy rings and jets gave me a bomb deal will come again !! 🥳 …

Karla Pacheco

I was helped by America on my last visit! She was very kind and courtious! Answered all my questions and I will be sure to come back!

Random Thinks

Jets gives good customer!!! Will definitely come back and buy more games

Mark Andona

Great service friendly and cool ladys no hassle and worked with me definitely be back

Felipe Martinez

I loved this place becuase they have good deals on gold. And linda is funny. And very good customers . very legit.

Francisco Acevedo

Best prices on gold always buy my jewelry here and is awesome thanks Dulce, America Vero, and Samyra

Elloyd Smith

Dulce Super nice and treat you with so much respect when you come thru the door , Like this place pawn n god

Jesús Vazques

I camd in Natalie was nice

Shawn A

Natalie it was great , she is awesome

Richard Gonzles

Veronica was so helpful, and help me pick the perfect gift for my husband

Tay P

Jets was really helpful and the assistance was great two thumbs up

Bear Locc

Had a good experience with Dulce (MA) she was very helpful and very professional

Lynisha Hull

The people are friendly and give the max on your loan linda was especially helpful and i would recommend them consistantly thx again guys

Claudia Islas

Very good service nice and respectful

Barlitxs

Veronica was very helpful and gave me good tips on how to spot fake good. Very helpful staff thank you

Ayub Iman

Had a very good experience here. Dulce was very helpful and i would recommend this place to my family.

Albert Martinez

Great customer service. Good place to pawn or sell your stuff. Ask for America

Manuel Torres

This is a great place to pawn your stuff, the girls are nice and great costumer service. Thank you Veronica

Walter Vanegas

Best customer service by America, only pawn shop i pawn at, and yes her name is America!

Carlos Villegas

Dulce was very helpful and made my experience great, would recommend to everyone to viste Phoenix pawn and gold

Sarah Sulzle

This place is the best pawn shop in town. The process is smooth and the ladies are hilarious!

Kevin&Justin Are Cool

Jets was so nice on helping me on buying video gamed here great place

Benzo

Willing to bargain great at trying to help people......

Lesly Molina

Dulce Garcia is great customer service good place to go to and nice place to find what u need

Ohliveyah Williams

Dulce was wonderful in taking care of my items and helping me understand what pawning is. Thanks

Corina Aguilera

Phoenix Pawn and gold is a fast and reliable place. Linda was very helpful! It's an awesome place!

Michelle Culbertson

Linda was very helpful and informative had a good experience and would come back.

Tamara Strickland

Jets and natalie always treat me right love this place thank you guys

Tammy Gwinn

Great service good prices best people thank you Dulce

Christina Quijada

I RECOMMEND THIS PLACE TO EVERYONE I AM SATISFIED WITH THE SERVICE MY HUSBAND RECIEVED CANT WAIT TILL I HAVE MORE GOODIES TO PAWN

Julissa Perez

Good customer service from Jets! I really enjoy going to this Place.

Lucero Pacheco

Great place to go and very kind people. Dulce is very helpful and its literally the only place ill go

Jose Ojeda

Today I went and jets help me really good love this place to pawn my jewelry really helpful

Elivira Denetso

Great place to buy silver rings !!! Nice people also in here thank you jets !:]

Estela Martinez

Good customer service from america She is the best when it comes to buy gold.

Mercy Dominguez

Great place to pawn. Very reasonable .And also America which is the CSR that attended me was helpful . I'm satisfied

Malique Anderson

Phoenix Pawn & Gold took care of me they gave me a very reasonable price and the service was excellent defenitly recommend.

Eli C

Great customer service, Dulce thank you for your hard work.

_senoritakari

Thank you jets for being so helpful I love this place great place to buy jewelry .

Josh Castillo

Very good customer service u lady's rock

ofc strux

Tania was very helpful and nice.

Merih Tsegai

Great customer service from Veronica! And good interest rates as well for loans.

Tim Solum

Dulce was awesome. Very friendly and knowledgeable. Good variety of items

Eric Carder

Great items if you want to purchase them at a great price. Very Courteous as well.

Kendra Marquez

I like how they have good deals on movies here. Thank you jetsemani for good customer service

demon skeLy

Outstanding customer service good prices thanks Dulce Garcia

crystal Hernandez

GREAT PRICES!!!!! Extremely Friendly staff. LINDA is the person to go see... I highly recommend this place!!!!

T M

I went to this pawn and America give me a good discount on gold. This is the best place to buy jewelry.

Joseph Thomas

GREAT CUSTOMER SERVICE VERY HELPFUL DULCE & AMERICA WERE VERY HELPFUL KEEP IT UP LADYS!

miranda valdez

natalie was a huge help

Michael Gronkowski

Great prices on gold come see Dulce she can give you a deal

Cloud Family Gaming

It was awesome they where sweet and they even interacted with my 4 month old son

Tomas F Galicia

The best place to go and pawn your gold. America did such a god job with my pawn. Thank you very much...

Reyna Diaz

Dulce offered a wonderful promotion really helped me out and worked with me well.

Abrahan Martinez

America gave me a good service wen I walkt in yhe pown show THANK YOU AMERICA!!!!

RUBEN MADRIGAL

Awesome service and great staff... Will definitely be coming back again...

Grasiela Vazquez

Veronica was super nice and she was very helpful. Thank you!

Silverio Morales

Good place to pawn your Electronics also great prices on gold thanks America and Dulce

Dr. Michael Seller

Just a great place to do business.

Ventura Cantu

This is a good place to buy movies, employees are great Jets is really helpful

Julianna Delgado

Bought jewelry today and had great service from jets !!!:)

Claudia Fernandez

Dulce did an amazing job with helping us every time we came in

J Ismael Talamantes

Best prices and great customer service by Dulce thanks

Danitza Hernandez

Really great customer service, the ladies are really nice.

Brenda Almazan

We buy movies here and they have really friendly peope like jetts 😊👌 …

Mike Lopez

Gotta love this place nice deal and great help from Jets

Justforfun123 Lol

Came to buy a tv and jets gave me a good deal 😊 …

Enrique Ortiz

Great place to buy movies and video games also jetz was really helpful

David Peraza

Great customer services by veronica and good gold discount prices at phoenix pawn.

Chuck Winfield

Just moved to Phoenix needed some fast cash came to Phoenix pawn Linda was helpful and walked out with the most

Edith Cardoza

Vary good and friendly with natalie

CandS Royals

Great service I pawn my power washer thank you Dulce

James McDaniel

Christian is very nice and and was able to explain loan to where I could understand it better!

Julia Escalante

America De Santiago , does GREAT SERVICE!!!!! Recommend this place happy customer .

Nina Simone

Dulce was a great help. Fast, Friendly, and knowledgeable... I'm team #PHOENIXPAWN&GOLD

Chris Poleski

Very helpful best pawn ever been too! America was great!

Natalia Arguelles

My mom bought and AC from this place America give her a good price. Thank You America.

Neto Nesto

Would like to thank an employee by the name of April... Thank you for being patient and working with me

Wamexful

There pretty cool pawn shop they give up 14 days after the due date to pay to renew your contract.

Steve Abitong

Phoenix pawn and gold was a good place to pawn.. Veronica was very lovely and helpful

Leroy Martinez

Veronica was awesome she was a great help great service thx

Dulce Avalos

Went to this pawnshop and America gave really good service, was really satisfied.

Ivan Robles

Veronica helped me right away to get the most out of the item I brought in got the cash and walked out happy

Gaming #30 curry

Very good gold prices & Veronica was very helpful. Thank you Phoenix pawn & Gold

Daniel Booker, Jr

Very nice and friendly. Dulce was very helpful n informative

Maritza Garcia

Good prices Dulce help me out and had good service.

Anna Frias

Great place to come nice people fair prices thanks Dulce

I_PURPLE_YOU

Great service by Dulce thanks great prices as well

Willie Blanchard

Its a good place just dont pay out much plus good service from Mrs.Linda

ryan lo

Great shop thx dulce for help will be a returning customer!!!!😀 …

Bebe Jimenez

Veronica nava was so negotiable. Help us out with deals and was so polite

Pauline Bustos

Great service good prices from Dulce Garcia

Steven Brown

Great service i pawn my cellphone thank you Dulce

JT GONZALES

Jets gave me a good price on my ring

Gabriel Martinez

Linda Martinez convince to me to buy some chain that she noticed me looking at it but wasn't too sure if I should buy it Thank You Linda Martinez and Phoenix pawn and gold