Reviews of Steven Singer Jewelers. (Jeweler) in Philadelphia (Pennsylvania).
Steven Singer Jewelers
739 Walnut St, Philadelphia, PA 19106, United States
Description
Information of Steven Singer Jewelers, Jeweler in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Steven Singer Jewelers
Sunday
Closed
Monday
10 am–5 pm
Tuesday
10 am–5 pm
Wednesday
10 am–5 pm
Thursday
10 am–5 pm
Friday
10 am–5 pm
Saturday
10 am–5 pm
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Reviews of Steven Singer Jewelers
Kimberly Crowe
Love Steven Singer! I've gotten jewelry from here before but my fiance purchased my engagement ring here and it is so beautiful! It was a little small so we went back to have it resized and they just gave me one in a bigger size. I have a few of the gold dipped roses from here and they are my favorite! Definitely a jewelry store I would recommend!
Brandon Rawls
We drove almost 11 hrs to get here and it was well worth it. The entire staff was super friendly and our associate, Bob, was the best. He took great care of us and not only are we happy customers, we are customers for life! The other jewelers may hate Steven Singer, but we sure love him!
MICHAEL GARGES
On April 25, I ordered my mom one or the Gold covered Roses for Mothers day. The rose was delivered well before Mother's day. On Mothers Day I gave the boxed rose to my mom and when she opened it we found the on of the petals had broken off. I immediately emailed Steven Singer about the problem, I did not expect a reply on Mothers day, but I got one and an apology with it. I was asked to send a picture of the damage to them which I did. 2 days after Mothers day my mom received her replacement rose. The Steven Singer Organization went above and beyond what I expected to make a problem right. They are Top Notch in my opinion. I will be buying from them again in the future.
Natalie Martin
My fiancé and I found both our engagement and wedding rings here. Getting appointments were super easy and they were so attentive and listen to exactly what we were looking for. We could not be more thrilled with our experience! In addition to a yearly cleaning I was able to get a lifetime warranty for my rings. I wouldn’t go anywhere else!
Zachary Zimmerman
Friendly staff, wonderful selection. My family ordered a rose for my mother for Valentine's Day like we've been doing the past few years now and it's always nice to feel welcomed when we go to pick it up. I have attached a picture of all of her roses so far
Jim Green
Steven has the best gift ideas for a struggling husband!! The gold dipped roses are an outstanding affordable idea. My wife loves them and now she has come to expect them on certain holidays and occasions!! I now understand Steven's slogan "I hate Steven Singer!" 😂 …
Joe Dare
Great service! Wonderful place. Bob was the man! I came here the day my daughter was born to buy her a small necklace/her first diamond/gift. I also decided to buy my wife the same one because the price was very reasonable. The necklace chain was a little small for my wife. Bob helped me get a new chain for it and it was ready the next day. The pendant was attached to the chain so it wasn’t as easy has getting a longer chain with it. During my time there, Bob and I spoke about family and he shared photos of his grandkids! This place is everything you want in a jewelry store.
Vincent Mattera
Awesome customer service! Had an issue with a misdirected package. It took days to track down. No hesitation, they shipped a 2nd package. I got it before the 1st was located. The dipped roses are absolutely beautiful. I do NOT hate Steven Singer!
Jo Cattell
Was a little nervous ordering this close to Christmas, but was surprised that after just ordering yesterday, my jewelry was delivered today!!! Everything is beautiful and can’t wait to see my daughters faces when they open their gifts. I definitely don’t hate Steven Singer 💜 …
Faith D
Logan, Lenny, and all of the staff were amazing!! I felt totally taken care of and in such good hands from the moment I entered the store!
Logan was very knowledgeable and professional while still making me feel comfortable asking all of my crazy questions! Great experience (even during COVID) and my fiancé is so pleased with the results!
Amp
My wife loved the roses. I got her Platinum Purple and Platinum Valentine's. Shipped fast. Will be ordering more in the future!
Krupa Patel
Logan was such a great person to work with. he was so patient and explained everything in ways that make sense. i learned more about diamonds apart from the 4 C’s. if you ever go to steven singer deff work with Logan! it was such a pleasure.
George Danzig
Shipping is a nightmare. I didn't notice anywhere on the website saying that I would need to be home between 9:00 and 4:30 to sign for this package. I work don't usually get home before 4:00. I spoke with five different Representatives at FedEx trying to resolve this situation.
Joel Bauza
Really nice people I would Highly recommend and they will reimburse you for parking if you park into parking garage and it's so it's worth it you know driving in the city you can't find much parking but it's really cool Hollywood recommend
Anthony Santiago
I ordered my 24k gold dip rose on 1-23-23 and I got it the next day they look fantastic they paid very good attention to detail in these roses only thing I can complain about is that the company didn’t sent me an email telling me that they shipped my item or telling me my item was delivered but other than that great fantastic roses will buy again
Michael Branconi
Went to the store for the first time since 08 when I bought the original gold rose. Staff was extremely helpful and they take all the precautions against covid19. You really feel safe in there. Bought 2 roses and 2 (12) rose stands for my wife of ten years. She loves the roses and has filled up a whole cabinet with them.
Chris Schneider
I'm never disappointed in the items that I purchase from 'I HATE STEVEN SINGER'. The jewelry is beautiful and the roses - I just can't say enough about the roses! I've given at least 10 to different members of my family over the last 3 or 4 years & without doubt they are always a hit. I purchased rings over the years because I love new and beautiful items to wear. Try this wonderful site and I guarantee you won't be disappointed!
Tif Ann
Recently moved to Pittsburgh and I still travel to Steven Singer’s to get my ring serviced. They are always kind, knowledgeable, and have amazing customer service all the way around. Mandy helped me during this last visit and was absolutely amazing!
Tyler & Kristen Ames
We love our rings so much and the service is phenomenal each time we come in. Also, who doesn't want alcohol and fresh bakes cookies when you are shopping for a ring? Steven Singer is THE BEST.
Joseph Bonifacio
Upscale professional warm service, Brian took care of me as if he knew me all my life and we connected on a personal and business level. I was offered sparkling water and my parking voucher was made free. Anytime I go back I will ask for him, I worked at the Fontainbleau in Miami and 5 Starr service was the standard and Brian put that stamp on his service! He puts the spectacular in Steven Singer Jewelers, what a great establishment.
Heather Diringer
My now husband bought my engagement ring at Steven Singer. He had checked out about 4 other places and found Steven Singer to be the best value. They were very knowledgeable and went over all of different cuts of diamonds and settings that he could choose from. We went there for our wedding bands as well and I am in love with my rings! There are also a lot of value added services. I can basically get my rings cleaned/steamed whenever I am in the area for no additional costs. They even give you a glass of wine or a beer if you'd like while you are there! I can't wait to go back for more!
Dan Cook
Overall excellent experience, and I would highly recommend. My fiance and I went down to jewelers row looking for wedding bands. Steven Singers was the first place we stopped in. It is clean, well lit, and all of the staff is friendly and knowledgeable. We looked at other places in the area and Steven Singer is night and day better than all other shops in the area (they may want to move to not be associated with the other places in the area). Seriously, don't waste your time at other places in the area.
The entire process was smooth and unrushed. Greg went out of his way to match my fiances unique style. Our rings were going to be in late (at no fault of the stores, weather related) and Greg was on the ball in terms of communication. As gimmicky as it may seem, the food, drinks, and free jewelry cleanings really do make you feel welcomed no matter how much you plan to spend.
If you plan on buying jewelry and are in the Philadelphia area, Steven Singer should absolutely be on the short list of places to visit!
Branden Bauer
Absolutely incredible roses! I am so glad to be able to buy my wife roses and her actually be able to keep them! they are each unique and incredibly made. My wifes reaction alone was worth the cost. We are already repeat customers, seriously they are worth every penny!
Gregory Tinsley
I've literally bought dozens of the Rose's. My mom has every one to date in the "gold". I've bought them for my grandmother when she was living, my niece, my daughter-in-law, even my ex-wife. A few friends of mine I've gifted rose's to and I just ordered my girlfriend her eighth one in yellow. They are a HIT every single time! I won't stop intil my mom has every one Steven Singer makes!
Teeaira Small, MS
My fiancé and I visited two stores on jewelers row in search of a replacement ring! My first engagement ring was lost. Steven Singer was the third and final stop! Bob was our jeweler and he was very patient with me. He let me try on as many engagement rings as my heart desired.
I strongly recommend going into the store! The selection is vast and you will see rings in store that aren’t shown online!
Steven Singer provided the ideal ring within our price range. I love my new ring!!!
We will be back to purchase our wedding bands!
I see why other jewelers “Hate Steven Singer,” their inventory and prices are amazing!
John R Long
What do you get for your wife if she is a Florist? A dozen roses of course, but from Steven Singer instead of the grocery store like last year haha, big mistake... This was our 12th anniversary so I wanted to do something special for her and this did the trick!! I arranged them in a wide, short vase with silk greens in and around. To say the least she was Wowed!! Thank you Steven Singer!!
pilot guy
Stephanie was absolutely wonderful. After dealing with other jewelry stores such as the one in the King of Prussia Mall which will remain nameless, Stephanie met my girlfriend needs not the other way around. The prices are fantastic no matter what your budget is. Even though I didn't have a budget per se my girlfriend did not want something super expensive she just wanted an engagement ring that spoke to her and she found it. I will definitely be back again for all my jewelry names
viktor tato
Top star service that you dont get anywhere. Everyone tries to trick you everywhere else. They are masters of sales, they sell you something for extra profits and make you think like you win. NOT AT STIVEN SINGER! Wherever you go to check out diamonds stop by at this place just to check prices, You will be surprised!
Chris Nolan
Went for engagement ring and had a great experience. I worked with Greg. One thing that brought me into the store was advertising about fair, no haggle pricing. I gave a budget and what type of ring I wanted, Greg came back with some options and briefly educated me on the diamonds. I was able to get exactly what I wanted for exactly my budget, and researching the diamond after, looks I like paid exactly what it is worth. The ring turned out amazing, but of course I got the wrong size (my fault), and my fiancee went back and they took care of it quickly for her.
John Tingle
It’s always an easy pleasure buying from Steven Singer Jewelers, online & since I live in Philadelphia I also make the worthwhile trip to the great store on Jewelers Row in center city, usually during the winter holidays.
Ugly Stackz
Amazing service and quality. I got a gold tip rose for valentines day for my girlfriend and one leaf was a little damaged, wasn't too big of a deal to me but my girlfriend noticed it, I understand it is very delicate so I sent a few pictures and they were very fast and quick and sent a replacement one in less than a week. Amazing service.
John Stinson
Could NOT be happier with my the "dreamsicle" rose. Wife loved it and will be ordering from Steven Singer Jewelers from now on. Purchased other forever roses from Amazon - no comparison.
Carol Quezada Olivo
We came here to try on engagement rings and get a sense of what we may want. Due to COVID restrictions I would recommend making an appointment in advance. We did not have one, but we were seen and attended to very nicely. They captured our wants really well. Given that we did not have an appointment we did have to cut our time short, but I really enjoyed the service and the attention to detail they had.
Andrew Heffer
My mother's Mother's Day gift was delivered almost overnight And when there was an issue with it remedied it within 24 hours of setting out a new rows first let me keep the old one Steven singer is by far the best jeweler in the Philadelphia area even Pennsylvania
A B
I began speaking with Logan last fall about finding the perfect engagement ring. I am in the luxury sales world, so I have a good understanding of what clients want and expect, and that the best people out there really serve as consultants much more so than typical salespeople. Logan gets it, and he’s anything bht typical. He brought in multiple stones to pick from and listened as I narrowed down the candidates for the stone. The resulting ring was outstanding, and she loves it. I would not hesitate to recommend him to anyone in the market for a product Singer offers.
Joe Moore
I HATE Steven Singer Jewelers! I ordered 911 pins for my local group. They were on time and look spectacular. Thank You for Not Forgetting and donating the funds raised for Garden of Reflection. Thanks for being such a great part of the fabric of the city of Brotherly Love!
Andrea
Stephanie is amazing! She listened to all the details we were looking for to upgrade my engagement ring and helped us make our decision. There was never any pressure! We even came back to Steven Singers to upgrade my wedding band too! I highly recommend coming here, everyone is so friendly!
Jack Clark
I LOVE Steven Singer! What a terrific experience purchasing the gift for my wife online. It was shipped so quickly and arrived even better than described and pictured online.
I was a little nervous purchasing a piece of jewelry online, without being able to see the item, but I was completely satisfied.
They have EXCELLENT customer service as well! Overall, a terrific experience. Online, you can even list your Anniversary, and wife's birthday. They will then "remind you" via email, and provide some terrific gift ideas. Awesome!
John Gosselin
Stop !!! Stop !!! don't make that next purchase until you go to Steven Singer. The staff there is amazing. They treat you like a person not like your just the next sale. They would rather sell you nothing then sell you something you dont want. I came all the way from Texas to shop at Steven Singer. Stop in look and around. I am sure you find something you like, and you will away feeling you got a great deal.
I do not receive any compensation or discounts for my reviews. I am not a affiliate with Steven Singer in anyway.
Harry G
CANNOT say enough about my incredible experience from beginning to end with Steven Singer Jewelers!
Everything from the staff (Ashley, Kristen), care, patience, quality, etc…. I want everyone to understand there may be other options but there is only one number one! There is a reason why SSJ is who you not only go to but return to! -It’s more than clever advertising…. Do yourself a favor look no further, this is the only place you need to be!
So much appreciation!!!! THANK YOU!
peter gabriel
This review is by Mom and I.
Great product. Great store. Great employees. Customer service representatives Cher and Brandee we're charming and lovely, Aldo, very professional. Customer service representative Clay was fantastic and very professional too.It was a pleasure to talk with all of them.
Tom McKinnon
I hate Steven Singer. But seriously, he has great jewelry for good prices. My wife has everything thing from him . The charm I bought for my wife a percentage of it goes to an animal foundation , spca I believe
Cindy Jarrell
We have purchased engagement ring and many other pieces of jewelry from Steven Singer Jewelers , we have never been disappointed. The jewelry is beautiful and the service is awesome. We especially appreciate our sales guy Russ, he is totally awesome and makes sure we are totally happy with our purchase! We go there just because of him. We recently took advantage of the center stone upgrade in my engagement ring, they did an awesome job it is absolutely beautiful! Thank you Russ!
Melissa Murphy
I ordered one of the roses for my mom for Mothers Day. She loved it. The website was easy to navigate. Very happy with the whole experience.
Jessica N.
I have a few beautiful pieces from Steven Singer. My husband got my engagement ring here and we also purchased our wedding bands. The staff is great and they offer wonderful customer service.
Danny “Ringleader” McKinsey
I heard the add for, I HATE STEVEN SINGER, on SiriusXM, and thought I’d give them a shot for Mother’s Day. Their website was easy to order from a huge and affordable selection. Fast shipping also saved my butt from my procrastination!!
John
Never been let down by Steven. Great products at a great price then add in free shipping. No Brainer. Steven Singer is the best.
Patrick Hammer
Great place to buy an engagement ring. No pushy salesmen is a big plus! I would highly recommend Stephanie as she guided us through the entire process in a way that made us feel comfortable and we learned a lot along the way. She felt like a really genuine person and we would rate her 10/10. The engagement ring was very beautiful and it was delivered to us on time.
William Owens
Very pleased with the quality of the pieces I purchased and on time delivery! Nothing is worse than a late birthday or holiday gift. IHSV has made me a hero.
Erin Matlack
My fiancé bought my engagement ring at Steven singer and we recently went back for our wedding bands. Every single person that works there is terrific and makes you feel like you are truly appreciated as a customer. The staff is extremely knowledgeable and doesn’t rush you along to make a decision. We specifically worked with Libby, Gigi, and Lindsay and all three were great. We will definitely be back and highly recommend to others!
Brian “FEENEYFIREFILMS” Feeney
Steven Singer jewelers is by far the best customer service, better quality products and price's that cant be beat!!!! I'll always HATE (LOVE) and shop at Steven Singer!!!
Dillon Boyle
Russ was my sales executive for my engagement ring purchase. He was by far the most professional sales executive I have ever had in a retail environment. He was extremely knowledgeable on the diamonds as well as the entire engagement ring process. He took the time to explain in detail the differences between each diamond and helped me land the perfect engagement ring for my wife. Russ's attention to detail and professionalism made me reassured I was making the right decision buying my engagement ring from Steven Singer's. Overall the store was beautiful on the inside and Russ was better than I could ever have hoped for making such an important decision in my life.
Jon Zabele
My soon to be wife had her heart set on a certain wedding band. When we went to order it, sadly it was out of stock. Rose emailed us and said some had come in, but before my order was able to be filled, they were all spoken for. Rose stayed in touch with us, took time and photographed other bands for us and sent us the pics. ( all were beautiful rings ) We still wanted our original choice and told her we would wait. She got in touch with the vendor who made the ring we wanted and they rushed making one for us. It arrived today and is absolutely gorgeous. This is the 3rd item we have purchased from Steven Singer and they are all perfect. The customer service is way above average and the personal attention Rose gave us goes above and beyond. I HIGHLY recommend doing business with Steven Singer. (ask for Rose and tell her I sent you )
Jon Zabele
Sal Quairoli
I go to Steven Singer every year for Valentine's day to pick up my wife a good dipped rose. Also bought her wedding band here and we could not be happier with how reasonably priced it was and how excellent it looks behind her engagement ring. Almost forgot to mention the customer service is top notch!
Justin Jones
Steven Singer ended up being the only store I stopped into to purchase an engagement ring. I was helped immediately and directed to a rep to sit down with and discuss options. Ashley was so amazing that I almost proposed to her instead, she was very helpful and took her time going through options without pressuring in any way. The service extends beyond jewellery shopping with parking fee assistance, beverage offers, and, once a purchase was made, covered services including ring resizing and a grace period to make any changes. Loved it there.
Chase Haberstroh
I bought my fiance's engagement ring here and it turned out gorgeous! All of the employees were extremely helpful, and I worked with Mandy who went above and beyond to take great care of me. As a guy, trying to hide something from his girlfriend can be a dangerous game, but Mandy was very flexible and patient with my schedule and worked with me discretely for weeks to find the right diamond. The ring turned out perfect, and I couldn't be happier with my decision. 10/10 would recommend Steven Singer to everyone!
Stephanie Tolbert-King
Steven Singer is THE place to go for any gift for your special someone, friend or family member. My fiancé went there for my engagement ring, which I am absolutely in love with. Andrea helped him with the process- she was honest, kind and worked with integrity. We could tell from the beginning that the team at Steven Singer didn’t just care about making a buck. They genuinely care about their customers and their overall satisfaction. In addition, the quality of diamonds and jewelry are top notch. They have the best selection, quality, and customer service around. Thank you Steven Singer Jewelers! We appreciate your team so much!
Paul Street
Ordered a Platinum rose for my wife for our 26th wedding Anniversary. There was a miscommunication with the delivery date. I sent an email to correct it. I got an immediate response from Cher, a sales associate. She spent countless hours and emails correcting the problem for me! Really a cut above in terms of customer service these days. So refreshing to find someone who actually cares about what they do! Can’t say enough about her time and effort! My bride absolutely LOVES the rose. Thanks Steven Singer! And a special thanks to Cher! I will definitely buy again.
Brad Molhoek
These guys are great. Fast shipping, everything is exactly as expected, the prices are good, and their customer service is second to none. Can't speak highly enough about this company. I've gotten my fiancee one of the gold-dipped roses every year, and they're every bit as quality as you'd hope. I just received my wedding band from them in less than a week and it fits perfectly. I'll continue to use them in the future (although hopefully I'll never need another wedding band).
Brian Lyons
Quality product and excellent customer service. Highly recommend their dipped roses. Wonderful gift idea and look beautiful in your home. Recommended for mothers and spouses. I've purchased two colors so far and the reaction from the recipients have been perfect. Thanks Steven Singer!
JJ Anderson
Ordered the gold dipped Rose on a thursday, received it on friday. Valentine's day falls on monday, I gave it to my wife the moment it showed up and she absolutely loved it! Thank You and kudos to the Preston and Steve show for hyping it up, it worked!
Joe Persch
I went to Steven Singer's after a few months of looking into different stores and weighing my options. I was greeted promptly and introduced to a salesman, Lanny. Needless to say, it was an amazing experience. Lanny was extremely helpful and patient as I wasn't sure what exactly what kind of engagement ring I wanted. He brought out a LOT of rings for me to look over. They were all within my price range, some at the high end and some at the low. When I saw the right ring, I told him and we went over the details, the warranty, and the price. Not once did he pressure me or even suggest I should settle on a particular ring. He was helpful and everything he said matched what I had learned from my grandfather, who was a jeweler. I will absolutely be back to see Lanny! Thanks so much guys! And I hate Steven Singer now, too! 😄
Carl Bratcher II
Clean, friendly. My first engagement, I had no idea what I was doing. Bob did a great job helping me select the ring that will put a smile on my fiancees face.
Erin Gavlick
My husband and I first went to Steven Singer for our wedding bands ~7 years ago. I needed a custom made band and my husband couldn't find one he liked up until that day. We both couldn't have been happier with the end result. To this day, Steven Singer is the only jeweler for us no matter what we need. They have a wonderful selection of jewelry for very competitive prices that run the gamut. To top it all off, the folks who work at Steven Singer are absolutely wonderful. It's refreshing to walk into a jewelry store and not feel judged. On our first visit, we had the pleasure of working with Russ who made that experience one we will never forget and basically turned us into lifers at Steven Singer. Now we plan our trips around when Russ is working and we always call ahead so he can ensure he has time for us when we arrive. To save yourself some time no matter what you're looking for, make Steven Singer your first stop...and ask for Russ when you get there!
Jessica McGinness
I couldn't recommend Steven Singer enough! My husband and I have had such a great experience. My now husband got my engagement ring there and it's absolutely perfect in which I always get compliments on it. We loved it so much that we went back to buy our wedding bands there! The service and atmosphere were amazing. We worked with Andrea and Kyle and they are the absolute best!!! They made the whole process so easy and fun!
Chris Riegg
I went to Steven Singer to buy an engagement ring. Steph walked me through every single aspect of the purchase. She was extremely knowledgeable and made me feel confident I was getting everything right. She had a passion for making every detail perfect and I wound up with the perfect custom ring. I have since gone back to purchase our wedding bands and sent several friends over as well. Great experience!
Mike Natali
Cannot say enough good things about this place. I went in looking for an engagement ring and as most people dreaded the actual going to a place and dealing with someone trying to upsell. Well here I never once felt uncomfortable and felt like they cared just as much as I did to find the right ring for the right price. I was fortunate to deal with Logan and he made the entire process easy and was very personable. He helped with any questions / concerns and helped me find the perfect ring that blew away my now fiance. If you are looking for any type of jewelry you have to stop in here, and ask for Logan!
Mike Florkowski
Ordered a gold rose for my girlfriend for our 2 year anniversary. It never arrived though stated it did on tracking. So I called them and they sent another one out quickly. Great customer service thank you!
Jeff Landy
I would highly recommend shopping at Steven Singer. I worked with Bob to pick out my wife's engagement ring. Both the ring and the shopping experience were fantastic. He was extremely easy to work with and made the process enjoyable. We went back to Bob when it came time to buy wedding rings and again it was an easy and stress-free experience. The staff is wonderful and they really do care about finding the best piece of jewelry for you.
Maura Fox
I have had nothing but good experiences with Steven Singer. I cannot say anything to the buying process of my engagement ring as I was not involved, but I've had my ring for two years now and still can't stop staring. The ring was a bit big when it was given to me, and I went back and forth on how I wanted it sized. They did complimentary resizings TWICE for me! I can walk in at any time for complimentary cleanings, and just had a complimentary re-dip for my upcoming wedding.
I bought my wedding band at Steven Singer just a few months ago, and I can't say anything bad about the process. I went in multiple times to look at rings and try them on, and was never pressured at all. The jeweler I worked with was patient, grabbing different rings and settings to suit what I wanted to try on. I was even offered something a little outside of the box, and I was glad for the suggestion, it's the band I wound up buying! It was ready on time with no problems.
I can honestly say I was a bit leery about using Steven Singer and thought maybe the original engagement ring purchase was swayed by advertisements, but after my personal experience, I can only rave about my experiences over the past two years. I would recommend Steven Singer to anyone in a heartbeat!
Roman Zubarev
I've always had a great experience shopping here, Russ has been my go-to at the store and I've bought an engagement ring, our wedding bands, and diamond studs over the last few years. Russ patiently answered all our questions and helped us select the perfect pieces. He also went above and beyond on one occasion, fixing and cleaning my mother in law's ring, one she didn't even buy at the store! Thank you, Russ. Overall, the staff is welcoming, genuine, helpful and not pushy at all. I'll be coming back!
MJ Prak
LOVE this place! The staff is amazing here. They are incredibly helpful with your questions and are super friendly. My wedding rings and diamond studs were purchased here. I go in from time to time to get my jewelry cleaned and they make me feel like my time there is just as important as the person next to me who is there to make a purchase. Highly recommend!
Matthew Baumann
Staff was courteous, friendly, knowledgeable, and helpful. We went to try on different kinds of bands and to look at different diamond cuts. The staff took down detailed notes so that when I came back by myself to pick something out the process was extremely simple. Both times I never felt pressured to buy something I didn't need or was beyond my budget. When I was ready to make a purchase, I was confident that what I got was of great quality and value. She loved the ring and I couldn't be happier!
Aixa Torres
Went to countless jewelers before making it to Steven Singer. Gigi helped design the perfect wedding bands to match our style. The customer service experience was superb and like no other. We didn’t feel rushed. We highly recommend.
Jason Ford
Steven Singer Jewelers is the *only* place to shop for jewelry. They provide personalized service for all of their customers, and they are willing to work within your needs and budget. I have nothing but good things to say about the helpful and courteous staff who have assisted me each time I've visited the store. Our wedding jewelry, birthday gifts, and many other items have all been purchased here. Highly recommended!
Cate McKenna Furman
We purchased my engagement ring and both of our wedding bands from Steven Singer. Our consultant Gigi has been extremely helpful, which we definitely needed considering both of us are pretty new to the world of diamonds and higher end jewelry. I never felt pressured to exceed my budget or make compromises to get what I wanted. They're maintenance and cleaning services are awesome, my ring comes out of there glowing every time I stop in to ask a question. We also have many friends who have purchases their engagement and wedding bands from Steven Singer with an experience similiar to our own. We have had a great experience all around and definitely recommend them to others.
Steve DeSalis
I have bought jewelry here a few times but never really thought of placing a review on google. But after my last visit I felt I had to. After hearing a radio spot on sports radio for their Mother’s Day promotion the “To the moon” necklace I decided to order one for my wife online and go pick it up in store. And I have to say it was a cute little charm that my wife liked and she thought the saying inscribed on it was very thoughtful. But it’s not the piece of jewelry that made me want to post this review, it was the customer service. I was extremely impressed when going to pick up my online order in the store how great the customer service was and even though I was just running in for a couple minutes to pick up a charm what was no more then $100, you would think I just spent $10 k. They treat you like a superstar and really make you feel welcome. They have earned my business for any further jewelry purchases. Thank you
Devon Bauder
Stephanie helped my fiancé choose the most perfect engagement ring for me by being patient and offering very helpful advice. She is knowledgeable and friendly which leads to an amazing customer experience. Every time I visit the store for a cleaning, the entire staff of friendly and welcoming. Stephanie even took the time to let me try on wedding bands for fun while my ring was being cleaned! I'm looking forward to official wedding band shopping and many more Steven Singer Jewelers shopping experiences to come!
Michelle Rodriguez
Steven Singer is the best! This was the first and only place I went to find my engagement ring and I did! My ring is gorgeous, vintage and one of a kind. Deena took care of me. She was sweet, understanding and educated me on diamonds. Deena and the rest of the customer service team are professional and so accommodating. I highly recommend this place.
Lauren Michetti
My husband went to Steven Singer to design my engagement ring and worked on the design with Bob, who he very much enjoyed working with. My engagement ring is absolutely stunning! It is everything I dreamed of! I was just staring at it in the mirror the other day. I still love it just as much as the day I got it! My husband did great!
We went back to Bob for our wedding bands! Bob was vvvveeeeerrrryyyyyyy patient with me! I am the world's most indecisive person. We went multiple times before I made a final decision! I am soooo happy with the decision I made. I went with a mismatched look (it isn't exactly the same as my engagement ring). I'm so happy with my final decision! My wedding band is gorgeous with and without my engagement ring on my hand!
Bob helped us decide on sizes, shipping, whether or not to do a full infinity band, setting us up with the proper insurance, etc.
My husband's wedding band is another story. First of all, he ordered the size he was sized for and when it arrived it was entirely too big. He did not lose an entire ring size in weight from salt or the changes in the weather, etc. So that had to be exchanged. THEN, not even a month after being married, my husband took his ring of to wash his hands, it fell off and hit the floor and got a chip in it! (don't take your ring off to wash your hands...I know!)!!! A v-shaped chip! It's so weird. He was about to take it back but he realized with the sentimental value of it being the ring blessed by our priest and placed on his finger during our wedding ceremony that he didn't really want to turn it in.
We were going to bring it in any way for Bob to take a look at it and to see if we could get a replacement without turning the original one in (since they would probably only get rid of it anyway) but then COVID struck and we never went back.
That shouldn't be happening...especially to a brand new ring!
But overall, our experience with Bob and Steven Singer has been great. Both of my rings are still stunning. They cleaned them for me whenever we brought them in. Bob dipped my engagement ring the day of our rehearsal so it would like stunningly new for our big day. My Mom bought a necklace for herself one day when we stopped by and my husband bought me a "mrs" necklace for my wedding day gift, which I loved!
They validate your parking when you shop there and they have DELICIOUS fresh baked cookies! You can't beat diamonds, free parking AND cookies, right?!?!?!
jordan harvey
Awesome place! My gift was received on time even though I’m a last minute shopper for Valentine’s Day. My wife absolutely loved it. When It arrived, it had a chip due to the mailing process. I emailed them a picture of it and then realized they had a texting option as well. They texted back within 20 minutes and apologized profusely. They were very kind and helpful in sending me a new one. I received great customer service and will definitely go back to them as well as recommend them to friends and family! Thank you for helping me give the perfect gift!
Rick Surette
Fantastic Service. Excellent Product!
I ordered the Valentine's Rose, it was delivered in 2 days and is absolutely gorgeous! Cant wait to give it to my wife.
Thank you Steven Singer!
P.S. Now I need to find a single bud vase for it... Wish you had vases to order as well!!!
Rick Surette
Tapteam Two
It was awesome. I got exactly what I needed!
And Logan was great! Thank you for your help
Michael Jaecks
We cannot say enough about the entire team at Steven Singers. I worked with Russ and Tom while selecting an engagement ring and they made sure I was getting exactly what I wanted and was comfortable with purchase. They were always willing to go above and beyond, including special requests. My wife and I have had nothing but positive experiences there no matter who takes care of us, and have worked with Russ a number of times. We will be using Steven Singer as our jeweler for many years to come.
Frank Cianciarulo
I went into Steven Singer to get my wife a gift for our wedding anniversary. I had the pleasure to work with Deana who was extremely patient and knowledgeable. I wasn't sure if I wanted a necklace, a bracelet or a ring and Deana showed me a wonderful selection of each. I ended up choosing a three stone diamond ring (yesterday, today and tomorrow) which my wife absolutely loves. All in all it was a great experience and I have recommended Steven Singer Jewelers and Deana to several friends and family members.
Zachary Shaeffer
Wonderful overall experience at Steven Singer!!! Andrea and Kyle made the whole process of picking out an engagement ring relaxing and very simply for me to understand. The service was so great, my wife and I went back for our wedding rings! Great atmosphere there as well with food, drinks and great people!
If you go, ask for Andrea, she's amazing!!!
John Dominick
These are the best roses. My wife hates live flowers she says they die to soon for the price. If I only knew about these sooner.
Jeremy Sullivan
Only jewelry place I’ve bought from, and will only buy from.
When do you ever see the owner of the business in the big chains? Never.
Steven singer himself greeted me, several times. When other places say they’re having a 20-50% off sale, they add 50% to that price, and when I buy it they take it off and make U think u saved. I actually witnessed this first hand. Went in a place with Z and in November. Got a price. Got an email saying that same ring was 40% off now. I went in, not telling them I had gotten a price in Nov. and even with the “40% off” it actually was MORE expensive then the first time. Liars and rip offs! Not Steven singer. They offer you drinks, a beer, it’s an incredible atmosphere you’ll never go anywhere else again. Promise u that!
Mandy is great too!
Lisa Klink
I can't say enough great things about Steven Singer! My first experience with them was when my husband started buying their famous gold dipped roses. All my friends and family were jealous at the unique gifts, and so the obsession started! I now have my beautiful engagement ring from them, plenty of earrings and necklaces, and to top it off a gorgeous diamond tennis bracelet this year to celebrate my Master's degree graduation. All of my jewelry is cleaned for free and inspected whenever I visit the store! I really want to thank them for their OUTSTANDING customer service and commitment to their product and customers. It is second to none, and I always know I am going into the store being treated like a queen and smiles galore. A personal thank you to our jeweler Brian and the Steven Singer team!💍
Eric Dare
My experience with Steven Singer over the past nine years has been superb. No matter how busy they are when I walk in, I am always treated like a superstar. You're offered drinks while you look over their selections and are never pressured. Although all their staff are very friendly and knowledgeable, I like to see Russell who is a cool guy and knows exactly what I want even when I am not sure. I describe what I am looking for and he will get it. Prices are great, experience is great and if I ask for an item to be shipped to me it is at my door step within a day or two. I am 45 years old and have been to a lot of jewelers and Steven Singer by far exceeds my expectations. I would never choose another jeweler over Steven Singer.
Anthony Aviles
After hearing The Steven Singers commercials on my favorite satellite radio show The Howard Stern I started to shop there for my girlfriends presents. And then I decided it was finally time to make the commitment and buy an engagement ring. I was not thinking right and ordered a ring from some no name online jewelry store and was very disappointed with what I received. So I did the smart thing and contacted Stephen Singer. I spoke with a sales woman named Cher who was amazing and helpful through the whole experience. And when I needed the ring sized it was the easiest process. I had the ring in the mail and it was back and sized perfectly within two days. I will not hesitate to buy anything else from Steven Singers and highly recommend it!! Baba Booey!!!
Alexander Jarmusik
I have made numerous purchases throughout the years and also brought many friends into the store to make major purchases. The staff is extremely friendly, knowledgeable, and customer focused. You will never feel any pressure while making a purchase at Steven Singer. They have crafted an environment that is very laid back and relaxed making shopping fun and personable. I must also note that the general manager Jenny is simply the best when it comes to taking care of customers. She has assisted me and my friends through many major purchases and every time the experience just gets better. I live out of state now but Steven Singer will always be my jeweler.
Brian Nelson
I've always been a huge fan of Steven Singer. It has been a tradition for some time now that I get my wife a different rose each year from them on Valentines day. This year sadly I ordered a little late and when the rose showed up the box was a bit wrinkled on the front and back.
I got the best news today, they let me know they are rushing me a new box so I have it in time for Valentines day. From all my experience with them in the past its the little things like this that save the day and make them unforgettable when it comes to customer service. You can tell they really want to take care of their customers and well, for me that goes a really long way!
Melissa Webb
Love Steven Singer Jewelers. We got my engagement ring there and it was the best experience. Cher is so helpful and truly cares about her customers. I bring my ring back every 6 months for service and Cher is always so accommodating.
Marc Masi
Ashley C was amazing to work with in helping me find the right rings for my future wife. The service provided was top notch and she was very helpful in every way possible. The quality of our rings are amazing and my wife gets so many compliments on how beautiful it is. It also helps me to look good by picking out such a great ring for her. The prices are unmatched from anywhere else I shopped. On top of all these great things, I was really taken back when we returned home from our wedding and there was a card from Ashley congratulating us on our marriage. On top of all these great things, I had to change out my ring for a new size and this was a flawless process. Thank you for everything you have done for us.
Cj Davies
Russ from Steven Singer was a phenominal choice when I was picking out an engagement ring. He was easy to get along with, very knowledgeable and was able to listen to my requests and streamline the process of purchasing the perfect ring. My wife loved it. We went back for our wedding bands and will be using them for pretty much every jewelry purchase in the future. He follows up, always answers the phone and has saved me a lot of time and frustration. I would suggest everyone to visit Steven Singer. Ask for Russ, you won't be let down.
Paige Thornton
Great experience recently with a diamond purchase in store! Despite COVID-19, the staff at SSJ took extra precautionary measures to make sure I felt my safety and health was a top priority while shopping. To see the extra level of care and attention to detail regarding the health concerns they have for their customers, made me even happier to support them during these chaotic times. Thank you for consistently remaining a great shopping experience!
Shashi Shah
Russ was, and continues to be the sales associate I work with at Steven Singer. He helped me purchase the engagement ring for my wife as well as our wedding bands. He showed me the best diamonds my money could buy and has shown be phenomenal customer support even after the sale was complete. I have even referred good friends to him to make the huge investment and purchasing decisions of jewelery buying. When you go to Steven Singer, ask for Russ. He will take good care of you and show you great respect.
Whitney Spangler
Russ and all of the Steven Singer Jewelers were fantastic! They took the time to sit down with us and make our very important decisions for mt engagement ring and later our wedding bands! They make you feel comfortable with these large purchases & very at home. Super professional - I wouldn't think of going to any other jeweler!
Tim Sheehan
I visited over 3 different jewelry stores and was not happy with the service. All the other stores just tried to push the sale. Kyle C at Steven Singer took the time to educate me on how to pick the perfect diamond! He was very patient during the whole process and never once did I feel pressured. If your looking for a trust worthy Jeweler who is extremely knowledgeable stop in and see Kyle!
David palma
Awesome experience.
When shopping for my wife's engagement ring it was Very relaxing at Steven singer and our jeweler Russ and the other staff were easy to work with and talk to. There was no pressure at all to purchase. Other jewelers I went to on jewelwrs row were very pushy and just kept wanting a deposit to hold a diamond. But at Steven singer was no pressure to buy. They showed me what i asked for and kept everything within my price range. Overall great experience. I am a customer for life because of that experience and I always refer anyone I can to see Russ. He's very personable, easy to talk to and knowledgeable about all their jewelery.
Renee Blitman
I love Steven singer! The staff has been amazing since the day I got my ring! Ashley is always available to answer any questions I have and I can get my ring cleaned for free whenever I want. They really went above and beyond to make my experience special, especially during wedding ring shopping. I'd never look anywhere else!
Tracy Billingsley
Five stars somehow doesn't seem like enough to express the amazing experience we had with Steven Singer. My engagement ring is absolutely stunning and I receive compliments on it each and every single day!
Jenny, Mandy and the Steven Singer family were fantastic!! Everyone there is so knowledgeable, helpful and genuine...I couldn't be happier. We will of course be back for bands!
Mike Polom
Building our vase of gold dipped roses by getting a Sugar White one this year. My wife loves them. I tried to order a bit late for Valentines Day this year, and they were out of stock. I wait listed and got an email from Jeremy this morning informing me that they had received a small shipment of them. Order successfully submitted, and the rose will be here for Valentines Day!! Thanks for the great product and great service...
Lindsey Wherley
The staff at Steven Singer helped my fiancé to select the perfect ring for me - this included assisting with diamond color, cut, and metal type for the band.
Along with delivering a beautiful and high quality ring, the excellent service has extended to cleanings when we're in the area and repairs, when needed (due to clumsiness on my part).
We plan to continue using Steven Singer for our future jewelry purchases.
Caitlin Cotter
My now fiancé and I had visited a few jewelers over the years to look at rings and we were so underwhelmed and disappointed with our interactions, their selection and their prices. We weren’t expecting a parade and fireworks, but it was a really exciting and special thing for us and we really weren’t “feeling the love” from the jewelers we visited (like, a salesperson was actually feet up, ASLEEP while we were in one of the stores..... lol).. this was until we visited Steven Singer’s. Honestly, I was hesitant to go to a more well known, well advertised jeweler (for some reason I was imagining a weird pressured, car salesman type situation).. but my fiancé suggested Steven Singer’s and I’m so glad he did! From the second we walked in, we felt welcomed and comfortable. Our salesman Bob was so friendly and really took the time to really listen to both of us and understand exactly what we wanted. He showed us a ton of styles that reflected what I was looking for and really respected our budget, never making us feel pressured into spending more than we wanted. We ended up finding the most GORGEOUS ring and stayed well within our budget. While we were impressed with their selection and prices, it was the overall experience that we received from Steven Singer that has us singing their praises and will keep us coming back in the future.
Marina Clifford
I have to say your customer service went above and beyond for the gift my husband ordered for me! The first package was never directly delivered to me, (USPS incorrectly delivered) and the company was nice enough to send a replacement package and the replacement package also never directly got to me! I was furious at that point and just wanted to let the company know what happened so they could contact USPS to be reimbursed and they INSISTED that I should be sent another one and they picked a different carrier, required a signature and I finally got my Valentines day Red Dipped Rose. Thank you so much!! SO IMPRESSED WITH YOUR CUSTOMER SERVICE!!
Nicole Mesiano
We love Steven Singer!! We've worked with Brian on many occasions and he is just the best! We came in last night to look at wedding bands and I honestly had no idea what I wanted. He showed us all options we had (who knew there were so many!) and was so patient while we made our decisions, and we didn't feel rushed at all. Bottom line? Amazing jewelry and amazing staff. Ask for Brian!
Dan Bianco
Quinn S and Ashley C made finding the perfect engagement ring super fast and easy! They made the entire process really simple and were incredibly helpful. They kept me updated on the status of the ring and showed how much they truly value their customers by treating me like a friend. My fiancé could not be happier with the ring and I couldn't be happier with my choice to trust Steven Singer Jewlers with one of the most important events of my life. Steven Singer and the whole team are amazing!
Jillian Long
I went to Steven Singer for a small repair. Brian took great care of me and introduced me to Lenny who repaired the ring. Brian even took the time to polish a silver ring he noticed I was wearing without my asking. I was blown away by the customer service and the quality of work. I would recommend Steven Singer to anyone for any of their jewelry needs!!!
Mark and Rebecca Kikendall
We decided to stop over and get my wife's wedding and engagement rings cleaned. It's a free service when you purchase your ring from here. I even got my wedding ring re-finished. Both my wife and I's rings look awesome. My wife's rings are 3 years old and shine like they are brand new. Only took an hr and gave us time to go to lunch. They also conveniently pay for parking at the garage down the street. They are as kind and helpful as they were 3 years ago when we made the purchases. Love it.
sean caines
First class customer service! I always find something unique and special here at a great price. I rarely shop any other jewelry store because of this. I come in, im greeted with a smile and treated like I'm the only one in the room. I highly recommend this jewelry store for all your jewelry needs. Military friendly which is another reason I really only shop here.
Douglas Wright
I have been buying gold dipped roses from Steven Singer Jewelers for the past 12 years for my daughter and they are unbelievable...every year. The only thing that may outshine the roses (if possible) is their team. Whether you buy on-line or go to the store, they are always a pleasure to work with.
Ben Holroyd
My experience with Steven Singer was as good as I could have expected. Stephanie walked me through different styles of rings and helped shape the vision I had for the engagement ring I purchased. The staff is really great and go above and beyond to ensure you have the best possible experience.
My fiancé is constantly getting comments on how nice the ring is. Thanks Steph!
Gina Wilcox
I just received a beautiful Steven Singer 24kt. rose from my boyfriend today as an early Valentine's day gift! He usually gets me a dozen of real roses but this rose isn't going to wilt and die! It is amazing, I can't stop looking at it!!! Beautiful to say the least. I love it so much!!
Katherine Betzner
I had a wonderful experience at Steven Singer. My fiancé got my ring from there back in October. When we went to get it sized the staff was absolutely wonderful and seemed genuinely excited for us! We will definitely be going there for our wedding rings in a few months!
mr ridge
Russ is the best in the business. Very professional and honest. He will go out of his way to find the best possible deal for your budget. I bought my engagement ring with him and the experience was phenomenal. I highly recommend Russ and Steven Singer!
Big N
Mandy was amazing !! I highly recommend that she is your salesperson. She explained all that I needed to know.She made me feel like she works for me . I drove 3 hours to this location and it was worth the trip. Thankyou so much for a stupendous shopping experience.
Richard Chakov
One of the all time Great jewelry companies on Jeweler Row . The selection attention to detail and the products are bar none the best . I have bought engagement ring, wedding bands earrings , bracelet , anklet, necklaces and can't forget the original gold roses. As soon as you go in to SSJ you are greeted professionally and asked if you want something to drink and a warm cookie . Who does that ?? The answer is nobody . I have recommended a bunch of people there . And nobody has been disappointed. If you tried all the rest Do yourself a favor and go to the best !!! Steven singer jewelers
Rebecca Miloradovich
Amazing. I went in to get my band on my engagement ring fixed. It had accidentally gotten smashed and broke. Not only did they match it perfectly I ended up buying another addition ring to wear at work. Their customer service was above and beyond and their pricing was very fair.
The stool Sample
Steven singer is THE place to buy jewelry. I had a small issue with a piece and they quickly and effectively rectified the situation. Folks, this is where you want to buy your jewelry. Andrea was phenomenal in dealing with this, she went above and beyond.
Stephan Yurchak
Go see Jenny and her team at Steven Singer! Best customer service around. I have purchased all of my wife's diamonds from there. She gets compliments on her ring all the time. They even have mini beers and cookies to take the edge off!!!!
Chris Reed
This is my fifth year in a row buying a Gold Dipped Rose for my wife as a Valentine’s Day gift. I get her a new color every year. Unfortunately this year I ordered the hot pink rose but received a red rose. I went to the website and noticed I was able to text with customer service. It was very easy and Andrea was very helpful. I texted pictures so she could see the color and she agreed I received a red rose in a box that indicated hot pink. She asked if I would like to exchange the red for the hot pink. She emailed me a shipping label and instructions and advised that my hot pink would be sent out today, before they even receive the red one back from me. She was very quick to resolve the issue and couldn’t have been more professional. I am happy with my service and the resolution.
Megan J
My experience with Steven Singer Jewelers was a pleasure. Morgan was awesome at completing my order in a timely manner. Thank you for great customer service. I will definitely be ordering for you guys again soon!
Alayn Miconi
Simply the BEST Jewelers in Philadelphia. The staff is amazing and they go out of their way to customize your shopping experience to suit you. Always gorgeous displays of the most stunning pieces! My husband HATES Steven Singer;)
karen rodgers
I bought my wife her first gold dipped red rose. She absolutely loves it. She cried like a baby lol."I hate Steven Singer" You're the best
Ghandric
Fantastic and very attentive staff. When my husband and I were choosing our rings, the employee assigned to us was very attentive in assisting us in guiding our choices by helping narrow down our selections while still having a wide variety of rings to choose from within the categories and styles that we were looking for. Please note, that if you're there to purchase / pick up a ring, you can ask for a parking pass for a nearby garage, typically diagonally across the street by the Penn Medicine building.
Joe McKeown
Every aspect of the service I received at Steven Singer was excellent. Kyle, the associate who assisted with my purchase of the engagement ring, was very professional, knowledgeable, and accomodating. I had very basic knowledge of what type of ring my fiancée wanted, and Kyle was instrumental in helping me pick the perfect ring. I Would highly recommend buying an engagement ring from them.
Joe & Jess
My fiancé and I had a great experience with Deana. She really made us feel at ease picking out our wedding bands. She went above and beyond for us! Everyone at Steven Singer was so friendly and helpful. Plus you get cookies while you wait. I highly recommend Steven Singer and Deana!
Gregory Wolfe
One of the most memorable moments in my life was shared with Stephen Singer Jewelers at 8th and Walnut in Philadelphia Pennsylvania. In December of 2014, I purchased my wife's engagement ring from Deana who was an excellent salesperson with great knowledge, experience and who paid extra attention to details which made the buying experience a great one!!!
Since, I have returned to purchase a birthday necklace, wedding bands, a braclet for wedding day and recently a one year anniversary ring to match her wedding band!!!
Not that I like spending money, but with the products received, the joy it has brought my wife and the fact that I fully trust Stephen Singer's prices and products, it was well worth it. Not to mention, the great service provided by Deana who has now become a friend!!
I highly reccomend stopping at Stephen Singer Jewelers and visit Deana for a personal, great buying experience. If your not in the area, I believe they have online purchasing or call their store and ask for Deana. You will not be disappointed!!
Greg Wolfe NJ
Harry Emmett
My wife loved her gold diped rose for Mothers day. Shipping was fast as lightning. Thanks Steven Singer
Jennifer Longval
I have ordered from Steven Singer Jewlers several times always completely satisfied This Christmas season I Received an order on the 19th of December. I did not open it till the 22nd a Sunday. There was an issue with the necklace chain. I called the store they were very concerned and imeadiatly offered to make it right. Not only did they get me a replacement they emailed a return label for the problem necklace I received the replacement in time for Christmas because the Singer team particularly Skylar went above and beyond. Great customer service. I would not hesitate to recommend Singer Jewelers.
Daniel Rhoads
I have been coming to Steven Singer Jewelers for over 5 years. Russ and the entire staff here have always provided me with the best service and beautiful jewelry. I highly recommend you stop in and Russ. He is genuine and honest, and will steer you in the right direction no matter what you budget or interest are.
Dan Wilhelm
I came into Steven Singer without a clue of what I was doing or where to start for an engagement ring. That all changed and I immediately felt comfortable after meeting with Russ. He was able to simplify the process for me, remove the stress, have some good laughs, and help me choose a ring that my now fiancé is in love with. There was no pressure selling or upselling, it was about finding what was right for my budget and for her. What really confirmed my own feelings about the whole experience was when I brought her back for our wedding bands. In her mind she knew what she wanted, but just needed some of that guidance on finding it. Russ again nailed it for us, able to find exactly what it was she was thinking. She had even turned to me say "I now know why you came here". In all of that though it wasn't just about finding the right ring, but also about him taking the time to explain the differences in the rings, settings, and diamonds. From a guy's perspective when and you're investing in rings, he made it very comfortable for me and made me feel confident in what I was buying was the right choices for us.
We left there after our second visit extremely happy and excited about our rings. Steven Singer and Russ really nailed the whole experience for us from start to finish and I would recommend any one to stop in. Russ and the rest of the staff are certainly someone I'll be using for years to come.
Julie Nixon
Love my new rose that my hubby got me early for Valentine's Day! Hope to get a new one every year!
Cole Stark
I absolutely love steven singer no hate her. i’ve been buying here for years and the customer service i’ve received every time goes beyond the minimum as far as to say they exceed the maximum amount of customer service. i bought a necklace that was not the right size and Cher was so considerate and helpful with returning/repairing/shipping item. i will continue to use this store for all jewelry purchases.
Matthew Frank
Bob at Steven Singer was extremely helpful in guiding me through the hectic and stressful process of finding the perfect ring. He went through the all the charactertisics of a diamond since I was very new to the process. He asked me my budget and was very good about finding the best bang for my buck. I would definitely recommend these guys to anyone. They made it a very easy and enjoyable process!!
P Espo
I don't think that there is enough space for me to describe the service I get from Steven Singer- especially from Cher. I make it a point to see her a few times a year to check my jewelry. She cares to ask about me and my family and has even earned my family's trust as a number of us have gone to see Cher only. Whenever someone is looking for a jeweler I say Steven Singer- go see Cher.
I am so spoiled from the service and quality of Steven Singer that I can't even go into another jewelry store. Their jewelry doesn't compare to the overall workmanship and service that Steven Singer has to offer. I'm hooked for life.
Craig Maull
I haven't been to the store but I ordered a Gold Dipped Rose because they said "Last day to order to get it before Mother's Day." On the radio ad. I placed my order and wondered if their fast, free, shipping option would really come through. I was expecting possible delay because of Covid-19 and the not quite last minute nature of my order. It got here- and way early. I have checked the box and the rose is exactly what I ordered. I will definitely. be doing business with them again
Bobby C
I never give reviews. But I went to Steven Singers for an engagement ring, then bands and a necklace. Ashley assisted both times. She was outstanding! She isn’t there to “sell you” anything like some other places, instead she is just there to be a huge help. She was extremely knowledgeable, articulate and delicately walk me thru and educated me on something I knew nothing about. Her easy going manner and sense of humor helped take the pressure off of what would normally be an extremely nerve racking situation. I’ll be going back to her for jewelery in the future.......Steven Singers gets extra points for the beer, wine and cookies that’s served if you so desire.
Joe Chew III
Steven singer is a great place to shop for jewelry and has fabulous prices. Jenny the manager is phenomenal. She's always been a great help and goes above and beyond to help me out. I will continue to use Steven singer forever.
Ken Anderson
I've ordered a few roses from Steven and they are beautiful. The shipping is as quick as it can be and they confirm everything. They are a pleasure to do business with. Your special someone will love the roses!
Christine Donohoe
Steven Singer Jewelers is the best!! We have be going there for 20 years & staff never ceases to amaze me...they are the friendliest, nicest people ever!! My kids all got there engagement rings there and they were all treated like royalty!! I would never go anywhere else!! Steve is simply the best along with Jenny, Gigi & everyone else there!!
Paul H
I buy my wife a gold dipped rose every year for Valentine’s Day, easiet present ever and she loves them. Yesterday one of them broke so I texted Steven Singers to ask about the lifetime guarantee expecting to get a royal runaround. After about two minutes of verification, Andrea informed me that my replacement will be her in about 5 days.
Guys, it don’t get no easier! Buy your wife a real rose, not one that will die in a few days
I love Steven Singer.
Bill Hanson
Searching for the perfect ring for my bride-to-be was a bit intimidating at first. Ashley Carey was patient, professional and knowledgeable. I thank her and the team at Steven Singer for guiding me through the process. They take great pride in what they do. They're enthusiastic without being pushy.
We will be going back to Ashley for any and all future jewelry needs.
Jacqueline Iannetta
Working with Mandy at Steven Singer is an absolute treat and by far the best part of my wedding planning experience. Mandy always knows how to find exactly what I describe I'm looking for and makes each experience relaxing and fun. My fiancé was able to buy me the ring of my dreams through Mandy's help and guidance and I'll be forever grateful. Steven Singer has great jewelry at competitive prices in a fun atmosphere. I look forward to visiting Mandy at Steven Singer for future jewelry purchases, she will always be our go-to person for those special pieces!
Ryan Herrero
This was my third trip to Steven Singer. First the engagement ring, our wedding bands and then a replacement band for myself. Each time we have met with Russ who not only provided great service, but also has an enjoyable, relaxed personality. I would recommend anyone looking for any type of jewellery to see Russ.
bikesrususa
I ordered a rose in advance of my wedding anniversary. Cher arranged to delay shipment so the item would arrive on the day of my anniversary. These folks went the extra mile to please me. My wife loves the gold dipped roses. I hate Steven Singer. GOOD JOB. THANKS...
Christine Schneeman
I have been very lucky, my wife has bought me all 24 karat roses I believe 24. I am only missing the special edition Eagles green. I love these roses. I had two come in damaged and they were replaced in a day. Thank you Steven Singer roses that I will have for a lifetime
TJ Ivins
I picked out my engagement ring and wedding bands at Steven Singer Jewlers and highly recommend. The associates at Steven Singer created a very enjoyable and stress free environment. They were very knowledgeable in their craft and with their guidance picking out an engagement ring and wedding bands was very easy.
Michael Waterhouse
Mandy and Steven Singer provided an amazing experience when choosing the perfect engagement ring. We went in a few weeks later to get the ring sized and the excellent customer service continued. I highly recommend Steven Singer.
John Blanton
I was looking for a special anniversary ring for my wife and Steven Singer representative Deana was awesome in helping me find the perfect gift for a reasonable price. Most importantly, I had mis-sized an eternity ring and Deana took care of getting my ring returned and resized. No charge and excellent customer service
Jason J.
Purchased a set of diamond earrings for the significant other for a special occassion. After a year we took advantage of their upgrade program on the earrings and saved huge on larger studs!
Attentive and knowledgeable staff; very customer service oriented. Absolutely would recommend to friends and family!
William Moore
Mandy Skversky is the best! She's always very helpful & tolerant of my picky indecision. Through each and every step of our ring buying experiences over the past 7+ years she has been truly wonderful. I would tell EVERYONE to go see Mandy at Steven Singer. All of the staff is very courteous & friendly. They even take the time to acknowledge & engage our children when they come in the store with us.
Matthew Crosta
I browsed at Steven Singer Jewelers earlier this summer, and spoke with an employee there Kyle Clemency. He was extremely professional and courteous, which made my experience a breeze. Unlike other jewelry stores and other salesman, Mr. Clemency actually had a vested interest and wanted me to be extremely satisfied, as opposed to trying to sell me a big ticket item. Though I did not purchase anything at the store that specific time, I can assure you I will be going back and asking for Mr. Clemency.
Kyle Bunyard
My experience at SSJ was outstanding. I made sure to shop around at other stores for the engagement ring but I found that the professionalism and patience provided by the staff was second to none.
If you go here, ask to sit with Ashley to discuss what you are looking for. She took the time to understand what I needed and always stayed within my budget. She was very knowledgeable and took the time to answer every one of my questions.When you buy something as important as an engagement ring, you want to be sure you are getting what you are paying for. She made sure that I knew all the details of the diamonds that I was looking at. It made the whole experience a lot less stressful.
My fiance absolutely loves her ring. She has already said that she wants to go to SSJ for our wedding bands. We will be back to SSJ for our future jewelry shopping and I will ask to sit with Ashley. My experience was 10/10.
Anthony Barbee
Ordered online for Valentine's Day. First gift came a day early making for an early surprise. Was kind of worried about the main gift arriving for the special day the 14th.went through the postal service. It arrived on time. She loves her gifts. Will order again. Now I understand why other husband's Hate Steven Singer.
Kim Thomas
Just picked up my Philadelphia tokens from this fabulous city. Russ was amazing and quick helping me and gave me a few extra details at no charge, like beautiful gift wrappings and jewelry cleaner. Great store with beautiful jewelry for all. The staff is very professional with no pressure sales. This is the place to get your true Philly LOVE. Thank you Russ.
John Shelby
I have ordered so many roses from them over the past five years from hearing about you through Opie and Anthony. They are amazing. I had a login hiccup with their website once, and I called in to the Store, your customer service was top notch. I can’t say enough good things about this company. Thank you all, I love Steven Singer.
Andrew Corrigan
I had an amazing experience buying an engagement ring from Steph! She was extremely knowledgeable and took the time to educate me on the aspects of buying a diamond!
I've referred her and Steven Singer to a handful of my friends!
Ashley Wycoff
Working with Steven Singer was the best decision we could have made! He (and his team) are not only personable, but they actually care about what you are looking for and the experience you have with them. Many years later, they still know me and my husband my name when we walk through the door.
Along with Steven, I also worked with Cher - she is their top sales manager and she again, knows how to take care of her clients!
I have sent three friends there, and they couldn't have been happier - You won't be diaappoaonted visitong SSJ!!
mona mcneil
Spectacular customer service from Mandy as she was so very warm & gracious today while we we’re shopping for an engagement ring. Mandy provided a wonderful ring shopping experience that we greatly appreciated. Thank you kindly!!
Mike Jarrell
At 1st I was not sure what to expect of Stephen singer jeweler. My initial reaction to the jeweler we dealt with was apprehensive. But after Russ spent some time with us we have come to truly love him. He taught us what diamonds are and how to Understand and appreciate them. We've been back-to him numerous times now and he is our biggest reason for going back. They validate parking provide cookies and drinks And we never felt pressured. Thank you Steven singer and especially Russ he's the best!!!!
Wayne Gilchrist
Quick and easy ordering process. Fast shipping. Great quality gifts. Have purchased numerous items!
Hillary Raskin
I have gone to Steven Singer Jewelers on multiple occasions, including engagement and wedding rings, jewelry for friends, and to have some pieces created. I have always worked with Russ and he has been an absolute blessing. I refer all of my friends and family members to him for exceptional service and beautifully designed jewelry.
Michael Galiazzi
Just ordered the infinity necklace for our 20th wedding anniversary,It's even nicer in person,This is like my 6th purchase from Steven singer,Haven't been disappointed yet.
Ron Kohri
My experience was excellent as Jenny Robbins was extremely helpful in getting me exactly what I wanted. I should say that when I first arrived I was unsure about what to get my wife for a gift, but the guided questions and suggestions from Jenny helped me get my wife something she truly loves.
Raffiel Mao
I bought 1 single rose for a love of mine. I never have seen it in person myself due to the fact we are so far apart. but she put this rose on her fireplace mantle and has left it their since i got it for her. mind you, she has never placed ANYTHING permanently other than holiday decorations on that mantle. It says allot about the quality of this item. regardless of the cost, I will buy every single rose they make for her given her first reaction to the first rose i bought her from this company. I cannot recommend this company any more than i already do.
Johnny Donohoe
Been going to SSJ for 15+ years. Everything from earings & braclets to my wife's engagement ring and our wedding bands. The staff is second to none especially Jenny!! The service that is provided is exceptional. From the moment you walk in the door you feel like you are their best customer. I have not and will not ever consider using another jeweler!
Rabbi Erin Boxt
Our first rose came damaged...within 5 minutes of my writing the company, I received word that my new rose would be delivered without any fuss. It was and it came in perfect condition 2 days later. I will definitely be purchasing from this company again!!!
Robin Resnick
I have been a customer of Steven Singer Jewelers since the store first opened more than 35 years ago. Throughout the years, Steven and his knowledgeable, customer focused staff continue to excel at providing a beautiful selection of jewelry to meet the needs of customers at all ends of the buying spectrum. His creative approach to attract a customer is entertaining, but it is the product education, exceptional shopping experience, quality and prices that keeps me a committed SSJ customer. You will not find a better place to explore, educate and experience the world of diamonds or whatever other piece of jewelry you may be shopping for. I can't recommend Steven Singer Jewelers highly enough. They are simply the best! Go in and see for yourself! Robin Resnick
Alan Rovinsky
I've been a customer since 1998 when Steven had a little store in the middle of the block and a loyal and amazing assistant named Jenny. Their customer service has never once been an issue. Jenny still makes sure of that. Thank you for almost 20 years of the best service and being my goto spot for jewelry.
Vicky Cabrera
I'm extremely impressed with the customer service from SSJ! We use to live in the Philadelphia area and have been a long time customer. My husband recently bought me a diamond tennis bracelet for our 10 year wedding anniversary. We live in Virginia now but since he had such a great experience with SSJ when he purchased my engagement ring, he didn't want to go anywhere else for such a big purchase. He contacted the store and was able to conduct the transaction with the store manager by phone. The bracelet is BEAUTIFUL but a little big for my small wrist so I contacted the store manager about getting it shortened. I shipped the bracelet to her and she notified me when she received it, it was resized and sent back to me in 2 days. She was very responsive to all my inquires and maintained constant communication during the process. She checked in with me to make sure I was happy with the work. I love that SSJ continues to provide such great service even after the sale. They truly are about customer satisfaction. Thank you SSJ!!!
Anthony DeLuca
In a world w/ many choices and options, something has to stand out in one particular business to rise above the others . Steven Singer is that business . From first inquiry to delivery, everything was right ( communication, styles , prices ) Ashley saw me thru a difficult decision and has the patience and knowledge that one should expect when buying an engagement ring . So glad I chose Steven Singer !!!!
Earl Ruckdeschel IV
Been going here now for four years, it all started as an ad on Preston and Steve that brought me to the website for a gold dipped rose. And a year later in to the store to buy my fiance-to-be's (now wife) engagement ring. Ilive in the northern most part of Bucks County and will gladly make the drive across counties to Stephen Singer's, where they are professional courteous, friendly, and very well trained in the art of the "Desires-of-the-consumer." Aside from knowing their catalogs and their jewels so well, these sales professionals can paint a masterpiece on our bodies in jewelry that brings out all of our natural beauty, elegance, and persona that I am always amazed at every time I am here. It so easy to find what you want, or need based on the simple questions they know what and how to ask. There is no other jeweler for me..... And no other jewels for my wife than Stephen Singer's!
Thanks Again Guys!
bac411
I purchased a Purple Platinum Rose for Valentine's Day. There was delivery mix up and the product never showed up as stated by FedEx (not a FedEx issue either).
I contacted SSJ by email and LeeAnn assured me another order would be shipped overnight in time for Valentine's Day with no questions asked. They saved the day on Valentine's Day and also a beautiful product!
mike shenk
Have been listening for years to advertising for SSJ on siriusxm. Have ordered the gold dipped roses multiple times in the past and recently ordered a mens wedding band. Upon arriving the ring was too big due to my mistake in ordering and after contacting SSJ and dealing with the customer service i have to say they are phenomenal what a great business and staff!
Larry Krevitz
What a great experience! Bryan was a gem! I accompanied my son and his girlfriend to look for rings. He ended up buying the ring of Her dreams, for a great price. If you want an education on diamonds from straight shooters, without hype or pressure, go see Bryan and let him help you.
Alexander Schneider
100% positive experience designing the engagement ring. Ashley was incredibly helpful and stayed with me every step of the way. Answered all of my questions promptly and was available via email and cell. We stayed on budget, kept my schedule, and I will be back for the wedding bands. Thank you!
Derek Gardiner
I hate Steven stinger No wait very awesome company I am pleased to be a customer of theirs even though I live way in California Thanks for reading and give them a look They have most everything that a girl could want!!
Michael Wallace
I have only had great experiences here. From the first visit when we were educated on diamonds all the way to the end when we recieved our ring. The people are very excited and happy to help you find what you need in a reasonable manner. I highly recommend.
Tom Stiles
I ordered the 24k dipped Rose on 2/12 at 3:07pm..shipped.. received on 2/13 at 10:22am!!! With free shipping!!!
Steven Singer Masked on Preston & Steve, singing with a ball gag.. funny stuff! Good Guy!
I HATE STEVEN SINGER!!!
Michael Cerio
We have had an amazing experience at Steven Singer. Ashley has been incredibly helpful, honest, and sincere with every visit. And there are FREE COOKIES! I'm thankful for their time and attention. I recommend you check them out.
gary abrams
I deal in the Retail buisness. Where the customer comes first. I had an issue with my order and I recieved the best service ever. Andrea helped me to find the issue and helped me along until everything was straight. Andrea definately is an asset and will keep me purchasing from Steven Singer in the future.
Thank you so much again
Zachary Smith
Brian did a great job helping me find the perfect ring and when it didn’t fit just right they added some sizing beads that looked surprisingly good and really helped the fit. Overall great experience!
Craig Doyle
The team at SS was extremely friendly and helpful when it came time to finding the perfect ring. They were patient, listened to my needs, and never pressured into making a decision. You'll feel just as special as she will.
Benjamin Haws
This was my first experience with Steven Singer Jewelers and it won't be my last. Their selection was impeccable and the signature piece of jewelry was the gold dipped rose. Which was a big hit.
Rachel Welsh
Brought my mom in to have her diamond studs turned into a ring for her birthday (she was too afraid she might lose one to enjoy wearing them). Ashley made the whole experience great! My mom wasn't completely sure what she wanted to do with them but we ended up with a ring and a pendent that she wears all the time.
Chris Mari
Greg is fantastic. He helped with engagement/wedding rings and gifts beyond. I enjoy coming to see him every time I'm in the store and he makes shopping a breeze. I wouldn't want to buy from anyone else. Greg is the best!
Mike Rovinsky
SSJ has established a great culture and it shows. Had the best buying experience with Jenny R. on a last minute birthday gift. She also did a fantastic job explaining and showing the value. Looking forward to the next moment.
Blaise Coco
Every year I bought one of their gold roses and was treated with great customer service. One time they even brought the rose out to my car as I am in a wheelchair and could not get out in the snow. They are a wonderful organization that I would highly recommend to anyone!!
Joe
I have been a Steven Singer customer for 7 years; every time I go to the store, I make sure I see GG.
GG is the best, she always takes her time with me and helps chose the most beautiful jewelry for my wife.
Cher, has always been welcoming and is truly a friend.
Because of GG and Cher, I will always be a Steven Singer customer
Joe Carlamere
Gia Oristaglio
My fiancée and I went into steven singer for wedding bands after our friends raved about how great everybody is there especially Kyle, the salesman who helped them. We were lucky enough to get to work with Kyle as well and he was amazing. He listened to what it is that we wanted and didn't push us into anything that was out of our budget. He made us feel very comfortable with how friendly he was. By far the best experience we have had while looking for wedding bands! I will definitely recommend steven singer & Kyle to everybody!
John Oliver
I ordered a Gold Plated Rose for My Girlfriend for Valentines Day, Somehow The delivery Company lost the Package. Steven Singer replaced the item and had it delivered on time. My Girlfriend Loved the Rose. Thank you Steven Singer!!
Jon Eggert
Ordered for Valentine's Day guaranteed delivery still don't have it. Now I know why people hate Steven Singer.
Update: customer service department reached out and did more than expected great service.
Edward
Went here for an engagement ring. Was greeted by a friendly staff. Kyle and Brian assisted me in choosing the right ring. Both were extremely knowledgeable and explained things in a way I could fully understand. Would most definitely recommend this place to others.
ANTONIO BROGNO
Absolutely the greatest most trustworthy place in the whole city. Talk to Kyle c. The gemologist he's the most informative, honest, real and nicest guy you could ever talk to about diamonds and jewelry. There's no place better in Philly to go to get jewelry, highest quality and beautiful craftsmanship.
Steve Kohri
I have purchased jewelry from Steven Singer Jewelers and have had nothing but great experiences. The products are gorgeous and the customer service is amazing. Great price, great quality, & great people.
Dan R
Got our rings from here and a few other pieces. Great staff. Great all around people and amazing product.
Sierra Swan
Great customer service. Everyone that works at Steven Singer Jewelers is so helpful. I wont go to any other jewelry store. I love Steven Singer!
Pat Donohoe
After first visiting Steve Singer's 15+ years ago, I won't shop anywhere else for jewelry. The staff treats you like family from the second you walk in the door! More importantly, the quality and cost can't be beat!
Ari Weiss
Been going to Steven singer for years and always received excellent service and value. They have always been helpful even when the item I was bringing to them for repair or cleaning was not purchased from them. Extremely knowledgeable staff, great selection, and free cookies!
vanessa fenstermacher
Brian was such a pleasure to deal with. He went above and beyond to help us. We were initially just browsing for a new ring setting as I havent worn my engagement ring and wedding band ring for years due to an allergy to the gold. I am in love with my new setting. Thanks Brian!
joe stewart
The staff at Steven Singer are amazing! They were so helpful from buying to resizing! I have never been treated so we'll by a company! Cher is amazing!
James Hackenberg
Russ is the guy if you need a ring. I came in knowing what I wanted to get and Russ worked out the finer details for us. Great ring, great price! You can't them even online. You get to see the diamonds before you buy them even if they have to get them in. Tell them I sent you and get a Yuengling while you're there.
Louis Torres
The employees of Steve singer Jewelers very helpful worked with me to get the best engagement ring for my future wife for a great price