Reviews of Diamonds Direct New Orleans. (Jeweler) in New Orleans (Louisiana).
Diamonds Direct New Orleans
3230 Severn Ave, Metairie, LA 70002, United States
Description
Information of Diamonds Direct New Orleans, Jeweler in New Orleans (Louisiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Diamonds Direct New Orleans
Sunday
Closed
Monday
10 am–7 pm
Tuesday
10 am–7 pm
Wednesday
10 am–7 pm
Thursday
10 am–7 pm
Friday
10 am–7 pm
Saturday
10 am–6 pm
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Reviews of Diamonds Direct New Orleans
Jerahnaye Ellis
Anna was wonderful!
She helped us throughout this entire process from our very first visit. She made sure we both were satisfied and got the best rings possible for the best price possible and made certain my soon to be wife loved everything about her ring.
She wasn’t too pushy or forward and educated us on the varieties of options we could have without being condescending or patronizing.
I definitely would recommend asking for Anna if you find yourself here!
Raymond Veit
From start to finish my entire experience with Diamonds Direct exceeded my expectations. I had the pleasure to deal with Sasha and she was nothing short of amazing. This was my first time ever stepping foot in a jewelry store and although it was intimidating, Sasha was with me every step of the way pointing me in the right direction. Her knowledge and professionalism helped guide me to picking the most beautiful engagement ring that my now fiancée can’t take her eyes off of. I highly recommend Diamonds Direct to anyone looking for an engagement ring or any piece of jewelry for that matter. They have a great selection and will go above and beyond to get you your perfect ring for whatever kind of budget you may be on
yessie mastascuso
My fiancé and I came in to look at wedding bands. We were greeted by Amanda and Sasha who were more than helpful throughout the process.They are absolutely fabulous. They were so knowledgeable and patient with us as they showed us countless designs they offer. I’d rate this my experience 10/10. I wish my everyday routine was as smooth and stress free as our time with Amanda and Sasha at Diamonds Direct. Highly recommend Diamonds Direct and if you are able to get either Amanda or Sasha you won’t be disappointed!
PG
Even though we are locals, we had never been here before. The store is impressively large and beautiful, first of all. Police officer on site, the whole shebang. We were instantly greeted by someone who immediately offered us a drink (I had champagne) and introduced us to our salesperson, Adi. Let me preface this by saying that I have frequented jewelry stores for the last 20+ years, I am well-educated on diamonds and believe that most jewelry stores are significantly overpriced for what you get. This is why I tend to buy diamonds online and have for years. I have owned diamonds of several different cuts. I was somewhat surprised that there weren’t any rings set with real diamonds. Adi explained that they have put CZ’s in the various vendors’ (Verragio, etc) settings. That was fine since we were not in the market to buy a diamond. I was looking for a wedding band to stack with my current set. I wanted an art deco style, and they had many to choose from. Adi suggested one to me that I hadn’t even noticed that he said perfectly complimented my ring. We ended up buying it. Attached is the photo. It is 14K white gold, and there are diamonds on the top half and solid white gold on the other half. I was impressed how substantial and thick the solid white gold part is. I have seen many cheap rings at other places that are made of extremely thin gold on the underside of the band. I louped it and it says in tiny letters inside the band Diamonds Direct. I was extremely impressed that they offer free replacement of an accent stone should it fall out, free repairs, free sizing, free cleaning for life. I don’t know any other jeweler who does this. I felt we paid a reasonable price for the item we bought. Just before we left, I noticed they carry the Uneek setting line. I love this brand because it is the brand of my engagement ring. Adi showed us a beautiful Uneek setting, and in the future I may be back to look at pear shaped diamonds to set in it. I cannot comment on loose diamonds or diamond prices since I did not buy a loose diamond, but I am confident that they have a wide variety of diamond colors grades and shapes to suit any budget, based on the prices I’ve seen online. Adi said he would text me when the Uneek trunk show comes to the store in the future as well. Also, we were given free jewelry cleaner to use at home. Very impressed with that. We will be back!
Tyler Jones
Anna Maria at Diamonds Direct was amazing! She had an immense amount of knowledge when it came to deciding on my engagement ring and was willing to share ALL of it without hesitation. She showed great patience and kindness throughout the whole process. She truly made it an exciting and unforgettable experience!
Kristen Malaki
Outstanding, above and beyond, and not to mention, kind and considerate, are just a few words to describe my experiences at Diamonds Direct of NOLA, especially when it comes to the help and care that I received from Sasha. She has a keen eye and, dare I say, gift when it comes to providing exceptional choices in diamonds and their quality. She educated me on the in's and outs' of diamonds, from cuts and colors to sizes and quality; with her assistance, I was able to find the perfect engagement ring. She was able to accommodate a sensitive timeline, which I couldn't be more thankful for. Amanda was also an incredible help when finalizing purchasing. I would recommend this establishment and Sasha's guidance to anyone looking to find quality jewelry.
Luis Heredia
Amazing customer service! Bill took care of my fiancés ring, as if it was their own piece. I highly recommend. We will be purchasing our wedding bands here, thank you Bill!
Lainey Fernandez
Sasha is always the best!! She cleaned my rings so well, and she had the best professionalism! I will never go anywhere else! I Can’t wait to come back, thank you so much!
Andrea Betancourt
Low pressure, non scripted experience. Sasha provides top notch service and we’ve received nothing but kindness from everyone. Thank you to the Diamond Direct team for making our experience the best we could have asked for!
J-Staff
Sasha is amazing!! She's so helpful and has amazing attention to detail! The inside of the store is immaculate and actually relaxing lol. 100% recommended.
JUST ME AND YOU
Mr Cesar was extraordinary his customer service above and beyond he understand the customer needs instead of pushing them to buy some thing. He was very patient at the same time he was kind enough. We were amazed by his work . Thanks a lot Cesar
Scott Hudson
My fiancé and I decided we wanted to design her dream ring for her engagement ring. We went to Diamonds Direct and Anna did not disappoint! She is the best!! She sat with us over multiple design sessions and when my fiancé said she wanted a Padparadscha, Anna got with the National Sapphire Company in NYC to deliver us several specimens MULTIPLE times. We told Anna we are geologists and she let my fiancé look through the microscope and look at the spec charts so she could choose her perfect stone. There was never any hassle, headache, or complications. She made everything we wanted happen and did so making everything simple and easy for us. We’re definitely going back to Diamonds Direct to see Anna again!
Mary DuBois
My husband and I went to Diamonds Direct in search of a new setting for my diamond and a wedding band. We were greeted by a wonderful staff. Our sales person, Sasha, was very knowledgeable and helpful. She was attentive and had a really good understanding of what I wanted. I now have the ring of my dreams along with a beautiful wedding band! Diamonds Direct and Sasha are the best!
Monicka P
Amanda was amazing!! She had the knowledge and patience to help me pick out the perfect gifts for my loved ones!
Edva Francois
We came in on a budget and wedding date fast approaching. Amanda was so patient, kind, and understanding. They made us feel like family. The Manger went above and beyond and by the time we completed our purchase...I had my ring AND band...he had his ring that he chose from day 1...PLUS we stayed in budget. Praise God from whom all blessings flow. This was a Christmas miracle. We will be forever grateful and thankful. Thank you for making us feel so special it did not go unnoticed. 😍🙏🏾😍🤩🤩🙏🏾
Lena Hoang
Me and my fiancé traveled here from Alabama and it was worth the trip. We were catered to and the whole experience was just fantastic! From the beginning till the end. We were served wine and drinks. They were doing a great job in being safe. We had mask on and there were sanitizer throughout the store! They also give out complimentary mask and travel size sanitizer! There's also a play room for your kids to keep them entertained! Our expert Sasha was very detailed in explaining the quality of diamonds and took the time to show us different options! It took about a month and We were traveling to Birmingham and Sasha took the Time to overnight my ring so I could see my ring!!! And when we picked up our ring I was just so wow ! I am amazed with the diamond and the setting!!! Sasha is amazing and she does a phenomenal job! She does a great job in communicating with me as well!!! She makes me feel so important and I can't wait to come back!!! Go see her for an experience you won't forget!
H V
For our 20 year anniversary, my husband decided to surprise me by letting me pick out a new wedding set. I could not make up my mind! Thank you Adi for your patience and helping me FINALLY pick out the perfect set. Adi and the staff at DD are amazing! Very welcoming and helpful! Thank you!
John Doe
First time shopping and had the pleasure of working with Sasha. She helped me out greatly and answered all my questions, asked me what I liked and guided me in the right direction. At the end, she hooked it up so how can I say no? Walking into jewelry stores isn’t my thing, I was overwhelmed, but she did a great job and I’m very happy with my purchase as well as the customer service given. I will definitely come back here for future purchases on jewelry. Thank you Sasha!
JoeAnna LaCourse
I have had the best experience at this place. Please ask for Sasha when you visit, her white glove service and going above and beyond expectations and even follow-up and adding extra to my visits is what makes this place special. They're lucky to have a dedictaed sales women with her knowledge and expertise. Creating a wish list here can be fun but make it easier for your love one to surprise you with something you actually wanted instead of guessing
Madison Schultz
I could not have asked for a better experience shopping for an engagement ring! It was all thanks to Sasha! She went way above and beyond and found the most gorgeous diamond for my center stone. My fiancée and I never once felt pressured, pushed or any stress around the entire experience. One of the many things I really appreciated about Sasha was that she gave me her honest opinion based on her incredible knowledge. We had to special order my ring (diamond and setting separate) and it came in right on time and absolutely perfect. This ring is even better than any “dream ring” I could have imagined. I walked in to DD knowing I wanted something unique and timeless. Sasha was the one that made that happen as well as Blanca, the rep of the designer featured at the time I went to the store. I am so thankful for both of these ladies. If I ever get any other diamond jewelry in the future, I am running (not walking) straight to Sasha!
Jose Areizaga
We are so happy and pleased with how our special day turned out and it all started with Fee at Diamonds Direct. She was so attentive, sweet and extremely knowledgeable on their products. She was instrumental in helping me choose the perfect ring for my girlfriend ( now fiancée 😉). Needless to say, based on the pictures that she said yes!
If you’re looking for that special ring on that special day... look no further and come see Fee at Diamonds Direct.
GINA FARRUGIA
Our experience at Diamonds Direct was awesome!! Our sales person, Anna, was friendly, professional, and helpful. She paid attention to details. I will definitely ask for her when we go back. Anna really knows a lot about diamonds!
rocio e bustillo
Anna is truly amazing at what she does. Her patience, authenticity, and knowledge definitely made it a one of a kind experience. Thank you Anna for your amazing customer service. We appreciate you!! Thank you Diamonds Direct for your gorgeous selection! Go see Anna for your one of a kind experience!
Jennifer Mckinney
I had the pleasure of working with Sasha on several occasions. She listened to my every need and want and found the best deal on a ring for me. She was beyond helpful and made me feel like I was her only customer while knowing she had plenty to help. Sasha is the reason I will continue doing business with you guys. I tell all my friends as well. Thank you so much for making my experience one to remember. Xoxo
Patrick Roublow
This was my first time visiting Diamonds Direct! I had very high expectations and they were vastly surpassed by Cesar Fuentes and his very professional staff! It was the ultimate diamond experience! From the time I was greeted at the door, until the purchase! This was unequivocally without a doubt The epitome of what buying a diamond should be!
Rosalind Brown
My sales person was extraordinarily!! He is very personal with you, attentive and have a warm loving personality. I had many options of rings on hold but his spirit and genuine kindness brought me to purchase with Diamond Direct. His knowledge and expertise on explaining the history of Diamond Direct and quality of the diamonds was informative.
Thanks Cesar for you patients with me and my fiancé Michael Scott we genuinely appreciate you!!! And the ring and quality of the diamonds are breath taking .. elegant and simple beautiful!! I have received many compliments!!
Rosalind Brown- Scott
Amber McCann
I had a great experience at Diamonds Direct in Metairie! I received a free complimentary ring cleaning that took about 10 min. (I had no idea they offered those)! Be sure to request Anna if/when you go!
Robert Southers
Fee and Adi were amazing for us. My wife and I made multiple trips to the Diamonds Direct in Metarie because we enjoyed the service THAT much. The hospitality was amazing...their explanation of everything was impeccable...and their selection was unmatched! My wife still gets complimented for her ring by strangers and friends alike (I also get kuddos for picking it lol). I will always recommend Diamonds Direct, but most importantly Fee and Adi for making this experience and investment an easy process.
Kelly Lange
I gave this place 5 stars because of how outstanding the custoner service was. Anna Maria Farrugia was so friendly and helpful in finding my forever ring! The manager went above and beyond with my exchange. I would definately recommend this place! I just love my new ring!
Zach Farmer
Dropped in the day of my wedding to have our rings cleaned, they were quick and the rings came back pristine!
BEN NGOC LE
After going to Zale, Jared, Kay's jewelry store. DIAMONDS DIRECT be the place if you looking for promise ring thats mean something in your relationship. ADI the best jewelry experts that i vouch for when coming to getting a promise ring for the one you promise to be right beside for the toughest times. ASK for ADI and just let him know what is your situation. I promise that ADI will get you that right promise ring in your situation. Thank you ADI !! Can't wait until i see you again.
Christopher Shields
Amanda was amazing. She helped me find something perfect. Never bought nice jewelery before.
Patrick Deloach
Working with the staff at diamonds direct was a pleasure. Adi really made a difference in my experience searching for and finding the right engagement ring
David Frady
Sasha has been very helpful on every occasion! She is why we keep returning to Diamonds Direct!
Hollis Kay Strategier
Sasha has gone above and beyond to make sure my fiancé has the perfect engagement ring. She helped me pick out a BEAUTIFUL ring! After the proposal, my fiancé wanted to change a few things to make it more perfect for her. We went with a sapphire gemstone that was slightly too dark. Sasha took the time to order a variety of shades to replace it and in the end my fiancé fell in love with the a stone perfect for her.
She’s kind, responsive, and in truly invested in her clients happiness and satisfaction. I recommend her to any DD client(s) without reservation!
Marshallee K Brown
Thanks to Sasha she did an amazing job helping me choose some options for my ring! She was very knowledgeable about the stones and helped me choose the perfect ring with the perfect diamond! She made it a magical and memorable experience for my husband and I! Just from meeting me and talking to me for a few minutes, she gained a sense of my style and she was spot on!! She even checked with me after our purchase.
Paige Fricke
Love Diamonds Direct and Amanda is hands down the best!! She made ring shopping a breeze. I went in with an idea of what I wanted my engagement ring to look like, and she made it come to life. She’s very knowledgeable, friendly, and down to earth. She took her time with us, answered all of our questions, and explained everything thoroughly. She treated us like family from the very beginning (and still does). Go see Amanda!
Simon Lindsey
I went into Diamonds Direct to purchase an engagement ring. I knew what type of ring I wanted but I didn't know how to go about looking for one. Sasha was my sales consultant. She was so awesome. She was so friendly. She educated me on the how Diamond Direct does business while having such a friendly; cheerful; fun vibe. All my nervousness disappeared and made the process so much easier.. Thank you so much. I will be back for future purchases and I will recommend to others.
JJ Santi
I have known Sasha for years now and will follow her wherever she goes. She proactively calls me to have my wife’s jewelry serviced and always remembers to call me about a week before both her and my mother’s birthday. I never feel pressured to buy but instead like I have a true professional and consultant who has my back. She gives me her honest opinion and has never steered me wrong, including telling me when to put something back! She’s knowledgeable about the stones and takes her time giving me history lessons and explaining their significance, so there’s always a story to be told when receiving compliments. Even if she doesn’t have something specific, somehow she’ll get it always- coming through. She’s personable, reliable and genuine which is why Sasha has made me into a life long avid jewelry aficionado and reigns as my family’s personal jeweler.
F. Lolalynn Brouillette
Upon entering Diamonds Direct I knew that this was no ordinary place!! As I stood looking over every inch of twinkling, sparkling light that surely could be nothing less than me floating through the Milky Way.....from one galaxy to another, just wanting to reach out and grab the lucky gem that was to be mine! Back into the realm of reality, everything about Diamonds Direct was impeccable. The staff were all warm & endearing, each in their own special way! The personal jewelers are knowledgeable beyond expectation, while being honest in terms of what I would probably be most happy with (and all below the cost of what I started off thinking my budget would be!)! There are enough stars in the sky for each & every diamond lover to wish upon....and be it safe to say that once you are ready for that special diamond & your wish is made, you will surely find yourself & that special gem at Diamonds Direct.....where wishes & dreams can and do come true!!
Gregory Fabre
Sasha was excellent and made the experience of buying a ring both comfortable and confident. I visited other stores and know that Diamonds Direct offered the most value. I have and will continue to recommend visiting Miss Sasha to all friends and family for future purchases!
Giovanni Lovasco
I was in the market for a ring and my brother recommended diamonds direct. I visited multiple jewelers so I kind of knew what I wanted. I was helped by a very personable and polite employee from diamonds direct (her name was Fee) she was very knowledgeable about jewelry and gems. I am very pleased with my purchase and even more with her customer service. Also a big bonus is the jewelry is made in the U.S. and not Chinese made which falls apart easily, my ring is also covered by their warranties which covers any damage at all free cleaning and sizing. Great experience 5 star rating.
J. Slo
I have been utilizing the services of Diamonds Direct over the past few months. I am thoroughly satisfied with the courteousness of the staff and their knowledge of jewelry!
Recently, I had the jeweler refinish my husband's gold wedding band, which required some major refinishing from constantly being hit while he's
working. The job was beautifully completed at an affordable price.
I really enjoy conducting business at this store because I always feel welcome!
As always I have to give a shout out to my favorite salesperson Nafeesa (Fee)!
She is a knowledgeable, patient, and thorough salesperson.
Thank you Diamonds Direct.
Eric Noble
After searching around for some time a family freind told me to go see Billy N.over at Diamonds Direct. Greatest decision I made in the search for the jewelry I was looking for. Billy helped me get everything I was looking for and started a new relationship for shopping jewelry for my family. Everything from start to finish was exceptional! Can’t wait to buy again. 5 star service indeed.
MT Lopez
We had a great experience buying a diamond with Sasha. She is a very knowledgeable and patient employee who respected our opinions and budget. Sasha answered all of our questions and made the whole experience easy and stress free. Thanks for everything, from Olga Lopez
Candace Alfaro
I have to say just how impressed I am with diamonds direct! I accompanied a family member to choose an engagement ring and it was a wonderful experience. We felt so welcomed and the whole staff was so inviting. When calling to schedule an appointment to come in we spoke to Sasha and she was amazing. We gave her the budget and style interest and she sent videos of beautiful rings he described. Sasha was very respectful of his budget and educated him on how to chose the best diamond. Their prices are really good and have so much to choose from. He left very happy with his final selection and even more impressed with diamonds direct and their staff!!
Mikayla Atkins
I have only ever had amazing experiences at Diamonds Direct but this location in Metairie takes the cake!! I was immediately greeted with kindness and a clear desire for wonderful customer satisfaction. Sasha was so knowledgeable, kind, and empathetic. It was clear that she truly cared about my experience and I can’t wait to bring my business back to this location! I would absolutely recommend anyone looking for quality jewelry/diamonds to venture into this beautiful establishment.
Kaitlin Nettles
Don’t see anyone except Amanda! She is hands down the most professional, knowledgeable and most patient person there. I am a terror when it comes to picking out what I like, as I’m obsessed with what is now and trendy but also love vintage inspired. She helped me narrow down what I liked, then helped my honey bun surprise me with the most amazing engagement ring. This girl is the best!
William Riley
My fiancée and I had a wonderful experience at Diamonds Direct with Sasha. She helped us find exactly what we wanted for the right price, paid close attention to detail, and provided excellent advice. I cannot recommend her enough.
Suzanne Montz
For my birthday, my boyfriend told me to pick something out at Diamonds Direct, but I wasn’t sure what! Sasha showed me just about everything. She was very patient and easy going—not your typical pushy salesperson. She was very friendly, so it made my visit very pleasant. I came back with my boyfriend the following day and Sasha was very prepared with my selection. I would recommend Sasha to anyone interested in buying anything from DD. I love the store, which is very clean, plus they take precautions with the virus these days!
Quenetta Arceneaux
Friendly staff and beautiful diamonds 💎 Cesar was very helpful 👌
Theresa Pham-Buras
After visiting five other jewelry stores, I bought my ring here. It was the best decision I made. The quality and price was better than the other places. My sales associate Sasha was awesome! You won't be disappointed.
gerald donsereaux
I loved my experience at Diamonds Direct. I visited many months prior and saw some things I liked. When I returned, I was very impressed by my salesperson Nafeesa. She remembered the items I liked from my prior visit and like last time she didn't hassle or rush me. She was able to answer any questions I had. I was able to purchase one of the most beautiful items in the store in less than an hour. I will be returning.
Sarah McClendon
Amanda did an amazing job helping me choose some options for an engagement ring! She was very knowledgeable about the stones and helped me choose the perfect ring with the perfect diamond! She made it a magical and memorable experience for my boyfriend and I! Just from meeting me and talking to me for a few minutes, she gained a sense of my style and she was spot on!!
kencil mejia
Thanks to Sasha for helping me find what I needed, again! I’ve known Sasha for about 5 years now and she been my sales rep ever since. Every piece of jewelry I own, along with my girlfriends’ has been with the help of Sasha. She will work with you at whatever budget you are working with and is right on once she finds your taste. She is very passionate and knowledgeable, and never disappoints. So anybody traveling from afar looking for their piece of jewelry, or any of the man who’s looking to propose to their soon to be wives, go see Sasha!
Meko Le
Sasha was very helpful and knowledgeable! Helped me find the right chains and pendants to buy for all the layering look.
Logan LeJeune
Sasha at Diamonds Direct made the process of finding and creating the perfect engagement ring easy and stress free! I went into it not knowing a thing about diamond clarity or color and Sasha explained it all thoroughly to where I was comfortable in all my decisions. I got the diamond I wanted and then some and Sasha made sure I stayed within my budget! I know my girlfriend will be thrilled when it’s on her finger! I’ll definitely be back to Diamonds Direct to see Sasha about wedding bands. Five Stars. 10 out of 10. You’d be doing yourself a disservice by not giving Diamonds Direct a shot!!
Kristine Smith
My husband recently upgraded my diamond in my wedding set for our “35th” Anniversary. We had a wonderful experience at Diamonds Direct. The staff was very friendly. They even serve you champagne or whatever you would like to drink. 🍾🥂 Sasha was awesome. She searched for exactly what I told her I wanted and had the diamonds sent over for us to select. She found the perfect shape and size for my setting. She explained every detail to us. Her expertise and knowledge is beyond words. I couldn’t be happier. She was a pleasure to work with and I highly recommend her. 😊
Delores Nichols
Great experience with Sasha, I had 4 gifts to purchase and her patients with me was incredibly. The atmosphere inside the store was very warm and welcoming. I will be referring all my friends to there and to Sasha. And I will be returning myself.
kristin Flower
It was such a great experience when I went to Diamonds Direct to buy myself a necklace! Amanda made the experience easy and fun. She was knowledgeable and really helped me make the perfect choice! Def recommend everyone to head over there!
Whitney Lee
Sasha is Amazing! She made my shopping experience easy. Sasha was easy to talk to and she also listened to what I needed. Sasha found me the perfect gift for my husband. I would highly recommend Diamond Direct for anyone looking for great service and quality jewelry.
jono9602
Sasha was the best! Extremely knowledgeable about each and every cut and clarity. She was also able to help my fiance find the perfect ring. Extremely happy with the purchase and will be back very soon for wedding bands.
Aneesah Washington
I traveled from Arizona to New Orleans for a special occasion. I decided to visit Diamonds Direct and was greeted by Fee, the most amazing diamond expert. She was clear and knowledgeable about the diamonds of my interest. She welcomed me as I was a family member. She helped me with major decisions that I thought couldn’t happen, but she made it happen. I now own my first pair of diamond earrings and necklace. And to top it off, she delivered my custom necklace the day after because I was unable to get back to the store. Thank god for Fee!!!!!!!!
Kalyn Acy
I had the pleasure of working with Nafeesa Mateen (Fee) at Diamonds Direct. She was absolutely amazing! Fee helped me to pick out the perfect engagement ring. She was extremely knowledgeable about diamonds. She educated me on diamond cuts, grades, and clarity. She is truly a genuine individual that cares more about your wants and needs rather than the usual pushy sales tactics you often see when ring shopping. She was great throughout the entire process! I would highly recommend her.
Melissa Soniat
Amanda helped me find my wedding band for a great price. I came in there thinking I wanted a certain look and Amanda showed me a style I’ve never seen before and it was the perfect match. Even though my fiancé did not purchase my engagement ring from Diamonds Direct the wedding band I bought seemed like it was made for my ring. She made sure to order a customized ring that was better than the one on display and within my budget. I couldn’t be happier with my wedding band, the price, and the customer service. I will definitely recommend Diamonds Direct and especially Amanda to any one.
Joe Garrett
I recently bought an engagement ring for my fiancé this past month and my experience was amazing to say the least. I was helped by Amanda. She was extremely patient and took time to help me find the perfect diamond and ring for the love of my life. The entire staff was nice and made me feel like family. It doesn’t matter if you are there to spend $1000.00 or $100,000.00 they will treat you the same. Remember to ask for Amanda she’s great!!!
Keele Jay
My fiancé and I purchased wedding bands and had a heirloom diamond ring made from Diamonds Direct. Sasha, our Diamond Expert was truly amazing! Not only is she an expert in her field but her customer service is impeccable. Sasha is knowledgeable in her field and truly cares about her customers. I would absolutely recommend Sasha and Diamonds Direct for your next diamond jewelry purchase..you will not be disappointed!!
Jennifer Foreman
Amanda at Diamonds Direct in New Orleans is your go to girl for any and all jewelry needs. She took very good care of me and my fiancé and helped every step of the way in picking out the perfect engagement ring. We are both very indecisive people and she was very patient and understanding. She knew my style perfectly and went above and beyond any expectation we could’ve ever had. They make the experience as least stressful as possible! Please go to Amanda for all your jewelry needs!! My girl doesn’t disappoint!! 10/10 would recommend her!
Zahid Ansari
Working with Sasha was very easy. I had an idea for an engagement ring and w her expertise we were able to bring it to life. She knows her jewelry and is truly an expert.
Amanda Clark
Fee was AMAZING. I came looking for just a single diamond. I explained my situation to Fee and we started talking. I told her that I found my perfect ring and wasn’t interested in looking at any other settings, however she very respectfully told me that the ring that I chose was not a good option for my budget. She pulled out a ring that was even better than the one I had originally picked out. I was able to get my dream ring plus a bigger diamond! I never felt pressured and was walked through the whole process. Everything was explained very thoroughly. I felt very comfortable the entire time. They even offered my wine while I waited (although I said no thank you) Kyle was also so sweet and helpful. I am so happy that I decided to stop by. I cannot wait to get my ring. Thank you diamonds direct!!!
Edit: I’m editing my review because Diamonds Direct just keeps getting better and better. I cannot rave more than anything about how well they treat their customers. I am sooo in love with my ring!! Everyone is so nice. I will be posting pictures of the finished product!
Christopher Caterine
Elaine was amazing! I gave her a sense of what I was looking for and a rough price range. She came back with numerous options across that spread. There was nothing I didn't like -- and one necklace that was perfect for my wife. After Christmas I went back in to get a watch band adjusted and some jewelry cleaned. They took care of it all within 60 minutes. They also made sure not to clean anything they weren't certain their equipment could handle without damaging, but gave me guidance on how to touch it up at home. 5/5, highly recommend!
Desideray
Amazing staff. Great atmosphere. Sasha was exceptional and caring. She worked within my budget and was very considerate. Great quality for the money. I'll be back and referring my friends.
Troy Lavergne
I just wanted to say Diamonds Direct made my shopping experience so amazing and flawless. I am currently in the process of getting engaged and have been trying to wrap my mind around what a woman would want. I met Sasha who made me feel at ease from the first moment she spoke to me. Her presentation taught me a lot about diamonds that I never would have known or thought to know. I will be back very soon to close the deal. Thank you so much Sasha!
Remly Dunn
Elaine was so friendly and helpful in finding me the perfect ring! I always assumed ring shopping would be a huge ordeal and felt like I'd have to settle, but I found my ring quickly and it takes my breath away! One of the best retail experiences I've ever had.
Marcela Jolivette
Highly personalized service. Vast selection of diamonds and precious gems. If you don’t see what you are looking for, they will get it for you. Beautiful selection of Tacori rings and many other designers. Great customer service before and AFTER the sale.
Sasha S. was extremely knowledgeable and patient during my selection and made me feel very comfortable during the entire process. Truly a 5 star experience.
1 truth
Got to say, this is by far the best experience I have ever had shopping for jewelry. I needed a gift for my mom and Elaine Didier took very good care of me. No pressure at all, and gift wrapped professionally. I even received a hand written thank you card. Who does that? Top notch customer service. Thank you for the great experience.
K MUA
Me and my fiancée came here to get our wedding bands. Staff is very friendly and they have a huge selection, you’re bound to find what you’re looking for!
I can’t say enough great things about Sasha, she helped us through the whole process and was patient with us while we were searching for the perfect rings.
I’ll recommend Diamonds Direct over and over again!
Michael Wallace
Kyle, Sasha, and Erica are the absolute dream team. My fiancé had a very specific design in mind for both her engagement ring and wedding band, and with their help- we got it exactly right. I can’t say enough good things about the customer service, dedication to perfection, and overall knowledge at the Diamonds Direct in Metairie. We will be loyal customers for years to come because of how well taken care of we have been at this location.
Larry Lewis
Sasha was such a great help when it came time for my fiancé and myself to pick out our wedding bands.It’s people like her who help make your experience memorable.
Joseph Fennidy
Very warm and friendly staff. Everyone greets you with a smile. The minute you walk into the room, you wanna buy every piece of jewelry you lay your eyes on. Best prices in the area and high quality. My fiance' loves her engagement ring. Thanks Diamonds Direct for putting a everlasting happiness in our lives. Ray Golden, Ali Chung, Cesar Fuentes,, Kyle Rising-Moore, and my girl Sasha Sergutin, you're the best.. We'll be back!!
Carol Cressend
I went in to check the place out, I have heard so many commercials on the radio, I wanted to see what it was all about.
I was immediately greeted and offered water, wine or champagne (Thank you for the water, it was a hot day)
Then a young lady by the name of Sasha introduced herself to me and was extremely knowledgeable about all the lines and products at the store. I was fascinated by all the options and choices. I got to try on some amazing pieces as well. I have my eyes on a pair of Sapbire and diamond earrings that I want my husband to “surprise” me with.
They experience was 1st class all the way. Diamonds Direct is my new jewelry store.
Rosazeka Dunn
The young lady Fee was Phenomenal!!! She gave a warm welcome. She was open and honest, didn't push the issue on making a purchase. The most I loved is she is VERY KNOWLEDGEABLE. She loves what she does. She is now my forever geologist. She has awesome customer service skills...
GEE Quest
Great ring at a good price. A very pleasurable experience from beginning to end. Salesperson Adi was great and no pressure. Everyone should at least make it a stop before making decision. Gordon Naquin
Aaron D
I had the greatest time shopping for an engagement ring for my girlfriend! The staff was very nice and offered us beverages. Cesar helped me to find exactly what I was looking for and he took his time with me and explained everything that I needed to know and more. I highly recommend Cesar and Diamonds Direct to anyone!
Juliana Scaminaci
This place is pristine. As soon as you walk in the door you feel like a princess. "Can I get you a champagne or glass of water" vip all the way. Was greeted by Kyle, the GM and Sasha and they helped with all my needs. They inspected my rings and found that they needed to repair some pave stones. I trust them completely. While going over paperwork I asked if they had any Star of David jewelry. They had one perfect necklace and as soon as I tried it on, I knew it was meant for me! I have been looking for a Star of David for 2 years in Los Angeles and never found the right one. So happy to come to this store and not only fix my jewelry, get treated well but find a new piece for my collection. Thank you both for the amazing day!!!
Genell Nelson
I will definitely be using Diamond Direct again for my jewelry needs. The jewelry is of high grade, customer service and the welcoming when entering the place is awesome. To top it all off my sales person Nafeesa Fee Mateen did an exceptional job with explaining the difference in diamonds, the sizes and quality of the jewelry, she actually made it much easier for someone who is indecisive as myself to pick out the perfect wedding ring. I give her a 10 ⭐️.
Joam Adams
You are greeted immediately upon entering. This place has it together, mimosas while I shop, yes please! Sasha was so knowledgeable and friendly. I actually left feeling like we were friends more than a salesperson trying to make a sale. She took her time and waited patiently while I looked around. Trust me it was not quick. She also made follow up phone calls to see how I was enjoying my purchase. Keep employing people like Sasha, she really gets the job done
Deslie Ann Isidore
Elaine was my salesperson and she was great! She was enthusiastic and professional. She respected my budgetary range and couldn’t have treated me better if I had no limit. She never rushed me and indulged all of my idiosyncrasies. I would highly recommend Elaine!!!
Laurie Dufrene
What an awesome amazing professional and fun experience here yesterday with a hands down amazing sales rep, Amanda! Our experience was fabulous
And could not have been more perfect. Thank you Amanda for being a part of our forever! I cant wait till our rings come in..
Faisal Alyousfy
Diamonds direct makes purchasing jewelry an absolute BREASE! They’re beyond friendly, endlessly helpful, and their customer service is top notch. Adi was my salesman, and he made my whole experience absolutely wonderful! Check them out the next time you need to make an important purchase!
Eric Glorioso
I was in the area looking for an engagement ring so I decided to go to Kay’s Jewelers. I purchased their Disney enchanted collection beauty and the beast ring which I was happy with at the time, but there was something that just wasn’t right. I began hearing advertisement about Diamonds Direct and decided to go look at their New Orleans show room. I was immediately blown away by the layout of the business and how welcoming the staff was. They all made me feel as if I was part of the family, right away the pressure of looking for the perfect ring was lifted off my back. I met Sasha who I had the pleasure of working with. Her knowledge of diamonds and her eagerness to help me find the perfect ring was instant. A few hours later I was out the door with the perfect engagement ring. The very next day I returned the previous ring that I had purchased from Kay’s Jewelers. Needless to say the ring from Diamonds Direct was exactly what my fiancé wanted and then some. She and myself were both blown away at the way the diamond sparkled. This was my first time purchasing an engagement ring and it was truly a memorable experience, I look forward to bringing my fiancé back to pick out her wedding bands as well as my wedding ring and enjoy a nice glass of champagne with my fiancé, at in my opinion the greatest new gem in New Orleans, Diamonds Direct. Thanks again guys absolutely one satisfied customer.
Hannah Howell
Sasha was absolutely amazing 😍 me snd my fiancé went to look at rings and this was the first place we left and my fiancé actually felt like he had options(not your typical few ring option for men, like most places) and he got exactly what he wanted. His very own custom ring ❤️ Sasha was such a great help and made us both feel completely comfortable and made it fun !
Reginald Middleton
Elaine was absolutely amazing and professional. I came looking for the perfect ring for the perfect love of my life. It's not the biggest. It's not the smallest. It was just the BEST FOR HER! Elaine was attentive and patient with me. She allowed me control while she ensured the most remarkable experience. Elaine made me feel as if my, now fiance and I, were the only royal couple getting married this year.
Chip Howat
My wife and I discovered that her engagement stone was cracked when we took it to be cleaned. My wife was emotionally attached to the diamond and understandably upset over the situation. In the midst of the insurance claim, we started looking for the stone that would replace it and thankfully our search led us to Diamonds Direct. We were greeted by Susan Smyers whose expertise helped us navigate the insurance claim but more importantly, brought happiness and joy to a situation that weighed heavily on our hearts. Susan's knowledge and expertise shone more brilliantly than any diamond. She started by actually listening to our needs and asking questions about what we liked. When Susan brought out the diamonds she had curated the selection to meet our needs and explained the pros and cons for each of them. All of the diamonds she showed us were brilliant and beautiful in their own right. Her patience with our questions and honest opinions in the process allowed my wife and I to choose a diamond that will be cherished forever. I cannot say enough about the wonderful customer service we received and Susan's attention to detail. Ask for Susan Smyers when you visit the store and you will not be disappointed! Diamonds Direct is the best place in New Orleans to shop for quality jewelry.
Nancy Rousselle
Amanda is GREAT! She made our ring shopping experience a lot of fun! She answered all of our questions, and followed up with us when needed. Both Amanda and the rest of the staff are very friendly and helpful. We will definitely be doing business with them in the future! Great experience!
Jai July
Thank you Ms. Fee. She was amazing and helped me very thoroughly. I’m forever grateful to her and my fiancé loves the ring. I will always go back to Diamonds Direct. Easy process and never felt pressure.
Sandy Arce
I highly recommend Diamond’s Direct in Metairie. Upon entering you are greeted by a friendly face and asked to enter their exquisite showcase room. It’s brightly lit with MORE thank enough bright lights and sunshine off to one side. ELAINE invited us in and offered an array of refreshing beverage options which was just the beginning. She shared with my daughter and myself a plethora of knowledge regarding diamonds such as the three C’s. It had been a long while since I shopped for diamonds so the extra measure she took to inform both of us was truly appreciated. ELAINE was so patient and she was so much fun to work with and before long it was like shopping with a personal shopper. Together we found the perfect gift for my senior who is graduating today. ELAINE shared her time, knowledge and her patience with us and I would most certainly be back. It’s as if we gained a confidant, someone we can entrust with any future purchases, which will be many. She definitely gained my trust and I look forward to returning. I also believe the prices at Diamonds Direct were more than fair. You know exactly what you are getting with each piece. I saw the carat Wt, clarity and price on the ticket. I found that to be a sign of transparency which I noted was quite a nice impression from the moment ELAINE took us under her wing. She tended to our every question with honesty and joy. Even her team members were professional and friendly, even offering us more beverages as we waited for ELAINE to gift wrap our newly purchased diamond piece. Thanks so very much, Elaine! (Too many highlights to our shopping experience to list.)
Alaina Poirrier
Amanda Fekete is the absolute best! My fiancé and I went in and had an amazing experience because of her. She is super helpful, friendly and energetic. You can tell she really loves what she does. She’s patient and truly cares that her costumers get exactly what they want. I couldn’t have asked for anyone better =) we got lucky for sure! Great costumer service!
Jessica Rainey
Ceasar assisted us with our purchase. He was attentive, informative, and a pleasure to work with!! We have bought multiple items from Diamonds Direct and are always impressed with the product and service!
Jessica Baham
Amanda Fekete is the best associate EVER! She is so patient and friendly that it completely takes the pressure off of purchasing. She seems to really love what she does and really cares about making the customer happy!! So happy with my experience :)
Robert Johnson
I cannot express how amazing this place and all its people are! Ray, Adi and Amanda specifically made the most important day of my life such a breeze. Their attention to detail is unmatched by anyone else. They really took the time to explain what I was purchasing and made me feel comfortable during the whole process. I thought this experience would be confusing and miserable. It was an absolute breeze! I learned a lot and have made new friends in the process. Definitely go see them. Also they have the best free beer selection in all of Louisiana and they don't mess around with those fake *lab grown* diamonds.
AKIVA C JARVIS
My entire experience from start to finish was nothing but POSITIVE!! My saleswoman, Ms Sasha Sergutin, is simply the BEST. Very thorough, patient, impressively knowledgeable to her craft & trade, and equally important, NO aggressive/ pressuring sale tactics. Let me not leave out the offering of a champagne beverage was a welcomed gesture. Thank you for an amazing diamond selection experienced, SASHA SERGUTIN @DIAMOND DIRECT‼
ryan pisarich
Sasha was great to work with and helped me find the perfect ring. She was very knowledgeable and made the whole process go smooth. Also, plenty of champagne to celebrate. Awesome experience. Thanks
Long Nguyen
I got the opportunity to work with Elaine and received the ring back in February. I came to her with very specific details and she delivered exactly that within the budget that I wanted. It was such a great experience overall and I would definitely love to recommend Elaine for anyone that are looking to purchase.
Quincy Henderson
Going to Diamonds Direct as a first time engagement ring buyer Sasha made me feel at home and she walked me through every step of the process. Great service and even better people!
Ashley Beck
Diamonds direct repaired an heirloom ring for me and I was blown away! The work was incredible and at a price you can’t beat. Huge thank you to Elaine who was extremely helpful. 10/10 recommend!!
Constance Favorite
I was a little disappointed I asked the salesperson could she help she can but she never introduces herself and I instantly got the feeling she thought I was wasting her time..then I had to ask does the store has someone that they use to finance she said yes..and again I don't think it was going to go as it did...I had to ask how many carrot is it even though it had the tag attached..Well to make a long story short I was approved for credit in the amount of 8800.00 then she became very helpful...oh the store is giving 48 months of interest free. So would you like to get the other ring ? Lol I did I'm sure that made her day
By the she never said Thank You ‼ she said I'll give you a call when they're done .
East Star
Tina Maples and Diamonds Direct in Metairie have become a future go to for special gifts with great pricing.
My birthday girl has not stopped talking about her bracelet. Loving it is a huge understatement. Even after my feeble threat of returning it and finding something less from Big Lots she just laughs. 🙂
In all sincerity, it only made her day that much better. I gave it to her just before leaving for dinner and the next 20 minutes (while I am driving) was all about the bracelet. Her birthday was a beautiful success with all of her family and friends. ( They also held a mini convention around her wrist). 🙂. I think everything is losing its luster three days later since I’ve only heard her mention it 9 times today. (My mistake, that was 9 to me, I lost count of how many times I heard her telling others of the whole experience.) 🙂
Truly, I have to say “Thank you Tina”. You made the entire process more of a “let me help you” rather than “let me sell you”. That in itself means a lot.
The Spring Trunk event invitation was an added bonus I will keep in mind.
Thanks to you and your team...
J James
Steven Hontiveros
Elaine, was so helpful, friendly, and professional for my engagement ring purchasing experience. Purchasing an engagement ring is intimidating and having the comfort and guidance of Elaine made the entire experience smooth and easy going. I recommend Diamonds Direct and Elaine Especially for all your jewelry shopping needs.
Lesley Davis
I had a wonderful experience, in large part thanks to Elaine! I did not feel rushed and took my time, Elaine talked me through each pair of earrings I tried on, and in the end I brought home my dream earrings.
wendy beale
Awesome experience! Adi Chung was the best, super helpful, & informative! Helped us completely. We Had to order the rings, was told 4-6 weeks, picked them up today at 2 weeks! Couldn’t be happier!
Douglas Theisges
I had a great experience at Diamonds Direct in Metairie. Ashley who met me at the front door was very friendly and introduced me to Elaine. She was very knowledgeable and friendly! Elaine found me the perfect ring ! She also got the ring fit into my budget with room to add some bling if I wanted too. Elaine was so good , I went back two weeks later and add more to the ring! Thank you , I will go back and have already told other people To go to Diamonds Direct in Metairie!
Cliff Hall
Go See Sasha. Really, go see her. I knew very little about diamonds before having gone in the store. Sasha was very patient while teaching me about their products and set me up with favorable options that fit within my budget. I highly recommend that anyone go see her.
Donicia brown
I went in yesterday to buy a necklace for my husband for Christmas I wasn't greeted at the door but the 3 people behind me was I thought odd but OK so I started to walk through the store not seeing what I was looking for so I asked a lady if they even sold gold chains she pointed to a cabinet so I went over and starting looking I stood and waited for 15 minutes I was upset because everyone that came in the door was greeted and helped immediately I was about to walk out when a super nice lady came over and asked are you being helped I replied no she said how can I help you I asked to see a few things she helped me all the way through she said she doesn't work the sales floor but in the office she saw me standing there and came to check on me because of her and her alone y'all got my money the necklace was severely over priced I wish I could remember her name but anyway I know I don't look like I make a million dollars but I should not have to feel any less of a person.
Sarah Lingerfelt
Such a great experience! So many options to choose from and great service. Elaine helped us and she was beyond wonderful and so patient. She took her time with us and didn’t make us feel rushed at all. She’s great at what she does :)
Brittany Yacavone
Tina Maples helped me find just what I was looking for to match my necklace. She took her time with me and was extremely friendly. She made my experience at Direct Diamonds amazing. I will definitely be back!
samantha Reeves
Diamonds Direct had a huge selection! Sasha helped us. She was great! We never felt pressured and she was able to answer every question we had. Would definitely recommend!
Sarah Franz
I absolutely LOVE my new rings! Tina made this the easiest and most enjoyable experience ever. Will definitely send all my friends and family to Diamonds Direct to work with Tina! 5 STARS!!!!
kailihawaii
I can't say enough amazing things about Kyle Rising Moore at the New Orleans location. He helped me completely redesign my ring when I had a minor freak out (Also sorry to my poor fiancé) about not loving my original engagement ring. I sent a few sketches and he suggested a few things that made my dream ring come to life! The other thing worth mentioning is that this was all during quarantine and he was still able to work with me and keep me updated via texts and FaceTime since I couldn't travel from Hawaii. I'm so excited to wear my new ring. Thanks again Kyle and the staff at Diamonds Direct NOLA.
Crystal Washington
I had the best experience ever with Sasha!!! She was very attentive and knowledgeable about all of the pieces I was interested in. Sasha was also very eager to assist me. I will definitely shop with Sasha again!!!
sidney Breaux
I came to D/D to purchase a ring for my wife for our 39th wedding anniversary. Miss. Nafeesa recommended Miss. Erica Johnson to help me make my purchase. I've haven't been to a jewelry store in years and I really enjoyed my visit and I found a ring I think my wife would like. Thanks D/D.
wayne rogers
Amazing experience. Cesar is an incredible associate. Very knowledgeable and patient. Will definitely be back again.
johnny bouey
after hearing all the radio ads, i had to go see what this place was all about. i was in the market for an engagement ring anyways. when i arrived,Adiack was the sales person i met. must say couldnt of been more satisfied with him and his knowledge.i got a great quality diamond at a really great price. i will highly recommend diamonds direct and more than that go see Adiack. I will definitely be back for our wedding bands and all of her future jewlery to come,and will only deal with Adiack.
Jeffrey Lehman
Nafeesa is very professional and such a genuine person. We loved how nice she was. She deserves only the best and a higher commission rate because of her quality of work.
Angel Philibert
Adi was our guy! He was so helpful going above in beyond with everything. I recommend Diamonds Direct to a anyone looking for value and beauty. Just ask for Adi and you’ll be in the best hands.
Angel
Brenda Kiefer
Wow! Selection and service are unbeatable! As is the personal attention and expertise of Sasha Sergutin. Sasha will guide you through the selection process with her expert knowledge of diamonds and when you leave, you'll know you've made a wise investment. Thinking Diamonds Direct? Think Sasha!
Heather Vemulapalli
Wonderful experience! Amanda and Bill were very helpful and kind. I felt right at home as soon as I walked in the door.
Chris Bowlin
Looked at wedding bands today. Lighting was really good, staff seemed actually pleasant and happy to be helping. Either that or I'm just that friendly lol. STILL, they gave me a complimentary beer while I was looking and offered my fiance wine or champagne. That's enough to get my business.
Michael Long
Great experience. Bill was extremely helpful and was very honest with everything I asked. Will be recommending him and diamonds direct to everyone that asks going forward.
jordan folse
Our experience and help finding the perfect diamond with Adi was top notch! He went above and beyond to meet our needs and budget and would highly recommend Diamonds Direct!
Bobbi Brothers
I made my first visit to the metairie store right before Valentine's Day and Tina Maples was great . She didnt rush me at all and explained and answered all of the questions I had. This is my new go to for my jewelry the selection and service is top notch.
Christopher Barcelos
Came in with my partner and our sales associate Sasha made a big decision feel so easy!! Sasha is the absolute best!! Thank you again!!
Christopher Richards
Nafeesa has been a big help each part of my married life! She has taken the time to know us both and been avaible extending her time and self over and above each time! Thanking you so much for making our 20th annivetsary special!!
Nick Lafourcade
Just bought an engagement ring and it was so great. My fiancé loves the ring and the service was great, every time I came in I was served a drink. Adi was very helpful and got the ring made very quickly.
Mack Richburg
I think this place is awesome and a perfect fit for our area. I took my wife in to browse for a new set to celebrate our 30th year being together along with our 20th wedding anniversary and all I can say is that Elaine nailed it, and thanks to Kyle for helping with my sometimes difficult wife, but we are extremely happy with the end result with the stack, as Elaine refers the ring and band bands set. I will be doing plenty of business with this jeweler in the near future as my beautiful wife loves her diamonds
Justin Soileau
Sasha was extremely helpful with every step, she was able to get me the prefect ring. Diamonds Direct worked with me and my difficult situation, I am very satisfied.
Peter Swink
I went to Diamonds Direct to look at rings for my soon to be fiancé. Sasha Sergutin was not only kind but extremely helpful and polite. I could not suggest this jewelry store higher.
dackster22
“Fee” was the best! She took her time and shower me all of what I was interested in and guided me to pick the perfect piece of jewelry for my loved one. I couldn’t have asked for a better professional. Thank you! Thank you! Thank you!
Expanded Dong
What a blessing to stop by your establishment and meet Mr. Bill Noto. Dr. Willard "it only cost a little more to go first class". Thanks, E.J. Phillips lll
Malcolm DeGruy III
Elaine is amazing!!! She definitely helped with any and all questions. This is not the time I will be seeing her because I am sure my future wife will like an upgrade down the line.
Nicole James
I came here to replace a diamond tennis bracelet that was stolen from my mom. Amanda and Adi searched tirelessly until they found the perfect bracelet. I am beyond satisfied!
Vincent Millsap
SERVICE IS EXCEPTIONAL AND CESAR IS NUMBER ONE IN MY BOOK. WILL CONTINUE TO SHOP HERE.
Irina K.
Amazing selection, excellent service. Sasha is hands down the best sales person I've ever had the pleasure of working with. knowledgeable, informative and just absolute pleasure to work with.
Jeremy Balfour
Diamonds direct is the only jewler I'll do business with. I went there to get my necklace from them .There staff is extremely knowledgeable of all the merchandise and very honest to do business with. It's all around a great experience!
camille dimaggio
Adi was our salesman and he was super helpful, incredibly patient with my indecisive tendencies and did not pressure me into making a decision about my ring. Very informative as well.
karina Lazarev
5/5 Hands down the best experience I’ve had in a long time definitely coming back to Nicole and Sasha they really know their stuff and they helped me find the perfect gifts for my price range
Carol Cole
Sasha and the entire team are great to work with! Love all the selection they have and awesome people to work with - especially Sasha!
Tyrone Brown
I met Tina at the store she was very knowledgeable and a lot help in me picking out the right pieces for my wife and myself. She went the extra mile. Thank you Tina we're not finish yet.
Vladislav Lazarev
Sasha and Nicole really know their stuff. My wife has never been happier with me thanks to these 2 ladies. It’s as if they know my wife more then I do
Donald Blake
nice people, direct and to the point. treated me well.
Stuart Page
Really friendly and professional. They fixed up and cleaned my wife's engagement ring, and did a great job.
Jonathan Katz
Great experience. They not only price matched the competition, but offered a bigger selection of diamonds allowing me to get a better quality diamond for the same price as competition. Will more than likely be back.
Deborah Talmadge
I dealt with Sasha who was absolutely wonderful. She knew exactly what I was looking for and helped me pick oit the perfect gift. Will be back.
anthony williams
Go see Sasha she is the best and really cares about what your looking for, i would recommend everyone to Diamonds Direct and ask for Sasha.
Nicholas
Great product selection, excellence customer service. I’ve been to several jewelry stores, but the friendly service provided by Elaine was on another level.
Kim McMahon
I can’t say enough about Amazing Amanda!
From her smile to her “nothing is too much trouble” attitude...she has been a delight to work with!
Elliott Martinez
Shopping for that special moment was a little overwhelming for me but Susan and the team at Diamonds Direct helped me find the perfect gift for the person I love. Thanks Diamonds Direct!!
Garrett Ulmer
Had a great experience here. There were a lot of options to choice from. Adi who assisted us was extremely knowledgeable and helpful. He gave great suggestions and recommendations.
Tina Maples
Popped in to get a quick gift for my boyfriend. Thanks Elaine for suggesting the leather Italgem bracelet. It was perfect!
Anthony Richard
My experience this pass week in the store was pleasant. The representative who assisted me, Ms. Mateen, was very knowledgeable and helped me with my selection. I will shop at this store again.
Cassie Clement
Had a wonderful experience in the store. All employees were very professional and helpful!! I will defiantly recommend salesman, Cesar Fuentes to all my friends and family!!
Brant Hartmann
Awesome experience and great selection and prices...Fee was awesome...she helped us pick the perfect set and was truly a pleasure working with her
Daniel Navotniy
Love this place! Sasha really helped me out in picking the perfect piece for my picky girlfriend
Terri Walters
Nafeesa was extremely helpful and answered any and all questions we had.
We sill definitely be back, everyone was wonderful there.
Shelby Dubé
Amanda was great! She definitely went above and beyond to help us!
Kim Thomas
They were all very helpful and the Gentleman that helped us pick a ring was awesome (Adi Chung) thank u
Ross Coulon
Sasha was excellent. Would definitely recommend to friends and family.
Christina Maggio
The service was incredible! Sasha was attentive and friendly and helped me find exactly what I needed!
Alcee Hodges
I really love Diamonds Direct. I feel very comfortable and the hospitality there is Great!!
Trippy Beans
Awesome experience with Sasha she really knows how to pick out stuff you’ll love
Gilda Barze
My Saleman was the best he took the time with me from start to finish to make sure my needs was met
NF Robertson
Excellent service by employee named Fee who assisted my husband and me with finding white gold chains. Reasonable prices.
Joseph Accardo
The employees are great the atmosphere is beautiful I bought my engagement ring for my fiance
Mari M
Best jewelry store in the area ! You will find what you are looking for here ! Very helpful staff !
Pertrina Martin
I had an AWESOME EXPERIENCE, If you see anyone you Must see Ms Erica J. she will help & guide you in the right direction that you need to take🙂 …
Larissa Kagan
Sasha is amazing as always!!!! Ask for her every time!!
Mr. Kym
The entire service and my service advisor Michael was awesome.
Morgan Dehnert
Best customer service provided by Leslie, Ray, and all of the Diamonds Direct team!
Robert morris
Very proffesional and friendly. my jewler Adi was especially helpful in getting me exactly what i was looking for.
Rob Lemen
Best service and selection! See Cesar. He will do you right.
Lena Cross
Great accommodations. Friendly knowledgeable staff. Spectacular jewelry👍🏼👍🏼 …
Yelizaveta Chernov
Sasha Sergutin is exceptional!!
Maximo Havocus
As a business owner I know a quality employee. That's Adi. 100%
Laura kagan
Sasha was the best!!! Knowledgeable and professional!
Tanequa Banks
Beautiful diamonds at affordable prices
David Slim
It was awesome 👌 very good service 👍 …
Rodney Naumann
The best jewellery store in town.
Gemellus
Very knowledgeable and good customer service
Drake Bourque (#bigbet)
Walked by it's to nice 😂 …
Paul Sperandeo
Awesome customer service and products!!!!
Johnny Thomas
Amazing
Jeffrey Rogers
Simply Awesome 👌 …
Ken Manzanares
Beautiful diamonds
Alissa Jeanfreau
Amanda was the best! So extremely helpful and knowledgeable. Really all of the staff here is just great.
Maria rebeca Padilla falconi
(Translation) The best experience of my life!! I am visiting New Orleans, I come from Miami-Florida and my baptism earrings that I have had for more than 20 years broke! I heard on the radio about Diamonds Direct and went immediately. Upon arrival it was an amazing experience, I was greeted and greeted with a glass of champagne and offered to help me. The spectacular store and the unique pieces! I don't speak English very well and I was surprised that they have employees who speak Spanish and were able to help me! I was able to try on pieces without feeling committed to buying. And best of all, the jeweler came out of his workshop to personally deliver my earrings to me!! (That was very nice), They were like new! Thank you!!!
(Original)
La mejor experiencia de mi vida!! Estoy de visita en New Orleans, vengo de Miami-Florida y mis aretes de bautismo que he tenido desde hace más de 20 años se rompieron! Escuche en la radio sobre Diamonds Direct y fui inmediatamente. Al llegar fue una experiencia increíble, me atendieron y me recibieron con una copa de champán y se ofrecieron a ayudarme. La tienda espectacular y las piezas únicas! No hablo muy bien inglés y me sorprendió que tienen empleados que hablan español y pudieron ayudarme!. Pude probarme piezas sin sentirme comprometida a comprar. Y lo mejor de todo es que el joyero salió de su taller a entregarme mis aretes personalmente!! (Eso fue muy lindo), Quedaron como nuevos! Mil gracias!!!
Adam O'Neal
The Food
Rashad James
Sandy “AIDY” Hoffman